OCLC

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For information on using OCLC Control Numbers in Wikipedia articles, see Template:OCLC.
OCLC, Inc.
Nonprofit cooperative
IndustryInformation
FoundedJuly 5, 1967; 53 years ago (1967-07-05) (as Ohio College Library Center)
FounderFrederick G. Kilgour
Headquarters
Dublin, Ohio
,
US
Area served
Worldwide
Key people
Skip Prichard, President and CEO
Products
Revenue$203 million[1] (2015–16)
Total assets$425 million[2] (2015–16)
Total equity$239 million[2] (2015–16)
Members16,964 libraries in 122 countries[1] (2015–16)
WebsiteOfficial website Edit this at Wikidata}

OCLC, Inc., doing business as OCLC,[3] is an American nonprofit cooperative organization "dedicated to the public purposes of furthering access to the world's information and reducing information costs".[4] It was founded in 1967 as the Ohio College Library Center, then became the Online Computer Library Center as it expanded. In 2017, the name was formally changed to OCLC, Inc.[3] OCLC and its member libraries cooperatively produce and maintain WorldCat, the largest online public access catalog (OPAC) in the world.[5] OCLC is funded mainly by the fees that libraries pay (around $200 million annually in total as of 2016) for the many different services it offers.[1] OCLC also maintains the Dewey Decimal Classification system.

History[edit]

OCLC began in 1967, as the Ohio College Library Center, through a collaboration of university presidents, vice presidents, and library directors who wanted to create a cooperative, computerized network for libraries in the state of Ohio. The group first met on July 5, 1967, on the campus of the Ohio State University to sign the articles of incorporation for the nonprofit organization[6] and hired Frederick G. Kilgour, a former Yale University medical school librarian, to design the shared cataloging system.[7] Kilgour wished to merge the latest information storage and retrieval system of the time, the computer, with the oldest, the library. The plan was to merge the catalogs of Ohio libraries electronically through a computer network and database to streamline operations, control costs, and increase efficiency in library management, bringing libraries together to cooperatively keep track of the world's information in order to best serve researchers and scholars. The first library to do online cataloging through OCLC was the Alden Library at Ohio University on August 26, 1971. This was the first online cataloging by any library worldwide.[6]

Membership in OCLC is based on use of services and contribution of data. Between 1967 and 1977, OCLC membership was limited to institutions in Ohio, but in 1978, a new governance structure was established that allowed institutions from other states to join. In 2002, the governance structure was again modified to accommodate participation from outside the United States.[8]

As OCLC expanded services in the United States outside Ohio, it relied on establishing strategic partnerships with "networks", organizations that provided training, support and marketing services. By 2008, there were 15 independent United States regional service providers. OCLC networks played a key role in OCLC governance, with networks electing delegates to serve on the OCLC Members Council. During 2008, OCLC commissioned two studies to look at distribution channels; at the same time, the council approved governance changes that had been recommended by the Board of Trustees severing the tie between the networks and governance. In early 2009, OCLC negotiated new contracts with the former networks and opened a centralized support center.[9]

Services[edit]

OCLC provides bibliographic, abstract and full-text information to anyone.

OCLC and its member libraries cooperatively produce and maintain WorldCat—the OCLC Online Union Catalog, the largest online public access catalog (OPAC) in the world.[5] WorldCat has holding records from public and private libraries worldwide.

The Online Computer Library Center acquired the trademark and copyrights associated with the Dewey Decimal Classification System when it bought Forest Press in 1988. A browser[10] for books with their Dewey Decimal Classifications was available until July 2013; it was replaced by the Classify Service.

Until August 2009, when it was sold to Backstage Library Works, OCLC owned a preservation microfilm and digitization operation called the OCLC Preservation Service Center,[11] with its principal office in Bethlehem, Pennsylvania.

Starting in 1971, OCLC produced catalog cards for members alongside its shared online catalog; the company printed its last catalog cards on October 1, 2015.[12]

QuestionPoint[edit]

QuestionPoint,[13] an around-the-clock reference service provided to users by a cooperative of participating global libraries, was acquired by Springshare from OCLC in 2019 and migrated to Springshare's LibAnswers platform.[14][15]

Software[edit]

OCLC commercially sells software, such as:

Research[edit]

OCLC has been conducting research for the library community for more than 30 years. In accordance with its mission, OCLC makes its research outcomes known through various publications.[24] These publications, including journal articles, reports, newsletters, and presentations, are available through the organization's website.

  • OCLC Publications – Research articles from various journals including The Code4Lib Journal, OCLC Research, Reference and User Services Quarterly, College & Research Libraries News, Art Libraries Journal, and National Education Association Newsletter. The most recent publications are displayed first, and all archived resources, starting in 1970, are also available.[25]
  • Membership Reports – A number of significant reports on topics ranging from virtual reference in libraries to perceptions about library funding.[26]
  • Newsletters – Current and archived newsletters for the library and archive community.[27]
  • Presentations – Presentations from both guest speakers and OCLC research from conferences, webcasts, and other events. The presentations are organized into five categories: Conference presentations, Dewey presentations, Distinguished Seminar Series, Guest presentations, and Research staff presentations.[28]

Advocacy[edit]

Advocacy has been a part of OCLC's mission since its founding in 1967. OCLC staff members meet and work regularly with library leaders, information professionals, researchers, entrepreneurs, political leaders, trustees, students and patrons to advocate "advancing research, scholarship, education, community development, information access, and global cooperation".[29][30]

WebJunction, which provides training services to librarians,[31] is a division of OCLC funded by grants from the Bill & Melinda Gates Foundation beginning in 2003.[32][33]

OCLC partnered with search engine providers in 2003 to advocate for libraries and share information across the Internet landscape. Google, Yahoo!, and Ask.com all collaborated with OCLC to make WorldCat records searchable through those search engines.[29]

OCLC's advocacy campaign "Geek the Library", started in 2009, highlights the role of public libraries. The campaign, funded by a grant from the Bill & Melinda Gates Foundation, uses a strategy based on the findings of the 2008 OCLC report, "From Awareness to Funding: A study of library support in America".[34]

Other past advocacy campaigns have focused on sharing the knowledge gained from library and information research. Such projects have included communities such as the Society of American Archivists, the Open Archives Initiative, the Institute for Museum and Library Services, the International Organization for Standardization, the National Information Standards Organization, the World Wide Web Consortium, the Internet Engineering Task Force, and Internet2. One of the most successful contributions to this effort was the Dublin Core Metadata Initiative, "an open forum of libraries, archives, museums, technology organizations, and software companies who work together to develop interoperable online metadata standards that support a broad range of purposes and business models."[29]

OCLC has collaborated with the Wikimedia Foundation and the Wikimedia volunteer community, through integrating library metadata with Wikimedia projects, hosting a Wikipedian in residence, and doing a national training program through WebJunction called "Wikipedia + Libraries: Better Together".[35][36][37]

Online database: WorldCat[edit]

Main article: WorldCat

OCLC's WorldCat database is used by the general public and by librarians for cataloging and research. WorldCat is available to the public for searching via a subscription web-based service called FirstSearch,[38] as well as through the publicly available WorldCat.org.[39]

Identifiers and linked data[edit]

OCLC assigns a unique control number (referred to as an "OCN" for "OCLC Control Number") to each new bibliographic record in the WorldCat. Numbers are assigned serially, and as of mid-2013 over a billion OCNs had been created. In September 2013, the OCLC declared these numbers to be in the public domain, removing a perceived barrier to widespread use of OCNs outside OCLC itself.[40] The control numbers link WorldCat's records to local library system records by providing a common reference key for a record across libraries.[41]

OCNs are particularly useful as identifiers for books and other bibliographic materials that do not have ISBNs (e.g., books published before 1970). OCNs are used as identifiers often in Wikipedia and Wikidata. In October 2013, it was reported that out of 29,673 instances of book infoboxes in Wikipedia, "there were 23,304 ISBNs and 15,226 OCNs", and regarding Wikidata: "of around 14 million Wikidata items, 28,741 were books. 5403 Wikidata items have an ISBN associated with them, and 12,262 have OCNs."[42]

OCLC also runs the Virtual International Authority File (VIAF), an international name authority file, with oversight from the VIAF Council composed of representatives of institutions that contribute data to VIAF.[43] VIAF numbers are broadly used as standard identifiers, including in Wikipedia.[35][44]

Company acquisitions[edit]

OCLC offices in Leiden (the Netherlands)

OCLC acquired NetLibrary, a provider of electronic books and textbooks, in 2002 and sold it in 2010 to EBSCO Industries.[45] OCLC owns 100% of the shares of OCLC PICA, a library automation systems and services company which has its headquarters in Leiden in the Netherlands and which was renamed "OCLC" at the end of 2007.[46] In July 2006, the Research Libraries Group (RLG) merged with OCLC.[47][48]

On January 11, 2008, OCLC announced[49] that it had purchased EZproxy. It has also acquired OAIster. The process started in January 2009 and from October 31, 2009, OAIster records are freely available via WorldCat.org.

In 2013 OCLC acquired the Dutch library automation company HKA[50][51] and its integrated library system Wise,[20] which OCLC calls a "community engagement system" that "combines the power of customer relationship management, marketing, and analytics with ILS functions".[19] OCLC began offering Wise to libraries in the United States in 2019.[20]

In January 2015, OCLC acquired Sustainable Collection Services (SCS). SCS offered consulting services based on analyzing library print collection data to help libraries manage and share materials.[52] In 2017, OCLC acquired Relais International, a library interlibrary loan service provider based in Ottawa, Canada.[53]

Criticism[edit]

In May 2008, OCLC was criticized by Jeffrey Beall for monopolistic practices, among other faults.[54] Library blogger Rick Mason responded that although he thought Beall had some "valid criticisms" of OCLC, he demurred from some of Beall's statements and warned readers to "beware the hyperbole and the personal nature of his criticism, for they strongly overshadow that which is worth stating".[55]

In November 2008, the Board of Directors of OCLC unilaterally issued a new Policy for Use and Transfer of WorldCat Records[56] that would have required member libraries to include an OCLC policy note on their bibliographic records; the policy caused an uproar among librarian bloggers.[57][58] Among those who protested the policy was the non-librarian activist Aaron Swartz, who believed the policy would threaten projects such as the Open Library, Zotero, and Wikipedia, and who started a petition to "Stop the OCLC powergrab".[59][60] Swartz's petition garnered 858 signatures, but the details of his proposed actions went largely unheeded.[58] Within a few months, the library community had forced OCLC to retract its policy and to create a Review Board to consult with member libraries more transparently.[58] In August 2012, OCLC recommended that member libraries adopt the Open Data Commons Attribution (ODC-BY) license when sharing library catalog data, although some member libraries have explicit agreements with OCLC that they can publish catalog data using the CC0 Public Domain Dedication.[61][62]

In July 2010, the company was sued by SkyRiver, a rival startup, in an antitrust suit.[63] Library automation company Innovative Interfaces joined SkyRiver in the suit.[64] The suit was dropped in March 2013, however, following the acquisition of SkyRiver by Innovative Interfaces.[65] Innovative Interfaces was later bought by ExLibris, therefore passing OCLC as the dominant supplier of ILS services in the USA (over 70% market share for academic libraries and over 50% for public libraries for ExLibris, versus OCLC's 10% market share of both types of libraries in 2019).[66]

See also[edit]

References[edit]

  1. ^ a b c 2015/2016 OCLC annual report. Dublin, Ohio: OCLC. 2014. OCLC 15601580.
  2. ^ a b "OCLC Consolidated Financial Statements 2015–16" (PDF). OCLC. September 12, 2016. Retrieved May 28, 2017.
  3. ^ a b "Certificate of Amendment of the Amended Articles of Incorporation of OCLC Online Computer Library Center, Inc". Ohio Secretary of State. June 26, 2017. Retrieved August 18, 2019.
  4. ^ "About OCLC". OCLC. Retrieved May 28, 2017.
  5. ^ a b Oswald, Godfrey (2017). "Largest unified international library catalog". Library world records (3rd ed.). Jefferson, NC: McFarland & Company. p. 291. ISBN 9781476667775. OCLC 959650095.
  6. ^ a b "In the beginning". oclc.org. OCLC. Retrieved August 28, 2012.
  7. ^ Intner, Sheila (March–April 2007). "The Passing of an Era". Technicalities. 27: 1–14. ISSN 0272-0884.
  8. ^ Bates, Marcia J; Maack, Mary Niles, eds. (2010). Encyclopedia of library and information sciences. V (3rd ed.). Boca Raton, Florida: CRC Press. p. 3924. ISBN 9780849397127. OCLC 769480033.
  9. ^ Bailey-Hainer, Brenda (October 19, 2009). "The OCLC Network of Regional Service Providers: The Last 10 Years". Journal of Library Administration. 49 (6): 621–629. doi:10.1080/01930820903238792. ISSN 0193-0826.
  10. ^ "OCLC DeweyBrowser". deweybrowser.oclc.org. Archived from the original on May 25, 2017. Retrieved May 28, 2017.
  11. ^ "Preservation Service Center". OCLC. Archived from the original on December 29, 2003.
  12. ^ "OCLC prints last library catalog cards". www.oclc.org. October 1, 2015. Retrieved May 28, 2015.
  13. ^ "QuestionPoint". OCLC. Archived from the original on February 15, 2017. Retrieved May 28, 2017.
  14. ^ Gest, Jayne (June 3, 2019). "OCLC to sell QuestionPoint software to Florida company". Smart Business Dealmakers Columbus. Retrieved April 25, 2020.
  15. ^ "Springshare Acquires QuestionPoint from OCLC". springshare.com. May 31, 2019. Retrieved April 25, 2020.
  16. ^ "CONTENTdm". OCLC. Retrieved May 28, 2017.
  17. ^ Gilbert, Heather; Mobley, Tyler (April 17, 2013). "Breaking up with CONTENTdm: why and how one institution took the leap to open source". The Code4Lib Journal (20). ISSN 1940-5758.
  18. ^ Mita, Amanda; Pelli, Zachary; Reamer, Kimberly; Ince, Sharon (April 2018). "CONTENTdm to Digital Commons: considerations and workflows". Journal of Archival Organization. 15 (1–2): 58–70. doi:10.1080/15332748.2019.1609308.
  19. ^ a b "OCLC Wise: Community engagement system for public libraries". OCLC. Retrieved April 25, 2020.
  20. ^ a b c Johnson, Ben (April 2, 2019). "OCLC Wise Reimagines the ILS". infotoday.com. Information Today. Retrieved April 25, 2020.
  21. ^ "WorldCat Discovery". OCLC. Retrieved March 11, 2019.
  22. ^ a b Breeding, Marshall (January 2, 2019). "Discovery services: bundled or separate?". American Libraries. Retrieved April 25, 2020. Should discovery services be bundled or acquired à la carte? Perspectives differ regarding the benefits of pairing a discovery service (for example, Ex Libris Primo or OCLC's WorldCat Discovery Service) with the resource management system from the same vendor (Ex Libris Alma or OCLC's WorldShare Management Services).
  23. ^ "WorldShare Management Services: An advanced, cloud-based library services platform". OCLC. Retrieved April 25, 2020.
  24. ^ Hyatt, Shirley; Young, Jeffrey A. (2005). "OCLC Research Publications Repository". D-Lib Magazine. 11 (3). doi:10.1045/march2005-hyatt.
  25. ^ "OCLC Publications". Retrieved August 28, 2012.
  26. ^ "OCLC Membership Reports". Retrieved August 28, 2012.
  27. ^ "OCLC Newsletters". Retrieved August 28, 2012.
  28. ^ "OCLC Presentations". Retrieved August 28, 2012.
  29. ^ a b c Rosa, Cathy De (October 22, 2009). "Advocacy and OCLC". Journal of Library Administration. 49 (7): 719–726. doi:10.1080/01930820903260572. ISSN 0193-0826.
  30. ^ Grossman, Wendy M. (January 21, 2009). "Why you can't find a library book in your search engine". The Guardian. ISSN 0261-3077. Retrieved May 28, 2017.
  31. ^ "WebJunction". OCLC. Retrieved April 30, 2014.
  32. ^ Block, Marylaine (May 19, 2003). "Gates Foundation and OCLC announce WebJunction". infotoday.com. Information Today. Retrieved April 25, 2020.
  33. ^ Enis, Matt (September 7, 2012). "Grant to support OCLC WebJunction for five years". Library Journal. Retrieved April 25, 2020.
  34. ^ "Advocacy: From Awareness to Funding, the next chapter". www.oclc.org. OCLC. July 18, 2018.
  35. ^ a b "Libraries Leverage Wikimedia". www.oclc.org. OCLC. Retrieved April 25, 2020.
  36. ^ "Wikipedia + Libraries: Better Together". webjunction.org. Retrieved April 25, 2020.
  37. ^ "Wikipedia + Libraries: Better Together: OCLC WebJunction". archive.org. August 22, 2018. Retrieved April 25, 2020. Training curriculum and support materials.
  38. ^ "FirstSearch: Precision searching of WorldCat". OCLC. Retrieved June 26, 2019.
  39. ^ Hane, Paula J. (July 17, 2006). "OCLC to open WorldCat searching to the world". infotoday.com. Information Today. Retrieved June 26, 2019.
  40. ^ Wallis, Richard (September 24, 2013). "OCLC Declare OCLC Control Numbers Public Domain". dataliberate.com.
  41. ^ "OCLC Control Number". Retrieved January 3, 2014.
  42. ^ HangingTogether.org (October 11, 2013). "OCLC Control Numbers in the Wild".
  43. ^ "VIAF Council". www.oclc.org. OCLC. Retrieved April 25, 2020.
  44. ^ Klein, Maximilian; Kyrios, Alex (October 14, 2013). "VIAFbot and the integration of library data on Wikipedia". The Code4Lib Journal (22). ISSN 1940-5758.
  45. ^ Jordan, Jay (March 17, 2010). "Letter to members 2010". OCLC. Archived from the original on March 26, 2010.
  46. ^ Rogers, Michael (October 30, 2007). "CLC/OCLC Pica Merge". Library Journal. New York. Archived from the original on October 28, 2008.
  47. ^ Wilson, Lizabeth; Neal, James; Jordan, Jay (October 2006). "RLG and OCLC: Combining for the Future" (guest editorial). Library and Information Science. Vol. 6, no. 4. Retrieved via Project Muse database, 2017-06-21.
  48. ^ "RLG to Combine with OCLC" (press release). OCLC Worldwide. May 3, 2006. worldcat.org. Retrieved 2017-06-22.
  49. ^ "News releases". www.oclc.org.
  50. ^ "OCLC acquires Dutch library systems provider HKA". STM Publishing News. October 2, 2013. Retrieved April 25, 2020.
  51. ^ Breeding, Marshall (November 2013). "OCLC acquires the Dutch ILS provider HKA". Smart Libraries Newsletter. Retrieved April 25, 2020.
  52. ^ Price, Gary (January 13, 2015). "Print Collections: OCLC Acquires Sustainable Collection Services". Infodocket. Retrieved March 6, 2015.
  53. ^ "OCLC agrees to acquire Relais International to provide library consortia more options for resource sharing". www.oclc.org. January 17, 2017. Retrieved May 16, 2017.
  54. ^ Beall, Jeffrey (2008). "OCLC: A Review" (PDF). In Roberto, K.R. (ed.). Radical Cataloging: Essays at the Front. Jefferson, NC: McFarland & Company. pp. 85–93. ISBN 978-0786435432. OCLC 173241123.
  55. ^ Mason, Rick (June 10, 2008). "OCLC: A Review (a review)". libology.com. Retrieved February 7, 2020.
  56. ^ "Policy for Use and Transfer of WorldCat Records". marc.coffeecode.net. Retrieved February 6, 2020. Archived image of OCLC webpage dated November 2, 2008.
  57. ^ "OCLC Policy Change". wiki.code4lib.org. 2008–2010. Retrieved July 18, 2020.
  58. ^ a b c McKenzie, Elizabeth (January 2012). OCLC changes its rules for use of records in WorldCat: library community pushback through blogs and cultures of resistance (Technical report). Boston: Suffolk University Law School. Research paper 12-06.
  59. ^ "Stop the OCLC powergrab!". watchdog.net. February 18, 2009. Archived from the original on February 18, 2009. Retrieved February 6, 2020.
  60. ^ "Stealing Your Library: The OCLC Powergrab (Aaron Swartz's Raw Thought)". aaronsw.com. June 4, 2011. Archived from the original on June 4, 2011. Retrieved February 6, 2020.
  61. ^ Vollmer, Timothy (August 14, 2012). "Library catalog metadata: Open licensing or public domain?". Creative Commons. Retrieved February 6, 2020.
  62. ^ Price, Gary (February 14, 2014). "Metadata/Catalog Records: National Library of Sweden Signs Agreement With OCLC Re: CC0 License". Library Journal. Retrieved February 6, 2020.
  63. ^ Coyle, Karen (July 29, 2010). "SkyRiver Sues OCLC over Anti-Trust". Karen Coyle.
  64. ^ Breeding, Marshall (July 29, 2010). "SkyRiver and Innovative Interfaces File Major Antitrust Lawsuit Against OCLC". Library Journal. Archived from the original on August 2, 2010.
  65. ^ Price, Gary (March 4, 2013). "III Drops OCLC Suit, Will Absorb SkyRiver". Library Journal.
  66. ^ Schonfeld, Roger C. (December 5, 2019). "What Are the Larger Implications of Ex Libris Buying Innovative?". sr.ithaka.org. Retrieved April 25, 2020.

Further reading[edit]

External links[edit]

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