LIBRARY UNIVERSITY OF CALIFORNIA GIFT OF Class )r V / V v A REVIEW OF LIFE INSURANCE FROM THE DATE OF THE FIRST NATIONAL CONVENTION OF INSURANCE OFFICIALS. . . . 1871-1897. AN ADDRESS BY JOHN A. McCALL, President OF THE NEW-YORK LIFE INSURANCE Co. BEFORE THE TWENTY-EIGHTH NATIONAL CONVENTION. Milwaukee, Sept. 13-16, 1898. ....A.... Review of Life Insurance FROM THE DATE OF THE FIRST NATIONAL CONVENTION OF INSURANCE OFFICIALS. PRELIMINARY. AT the time of the meeting of the First Con- vention of Insurance Officials, in May, 1871, American Life Insurance had passed through two distinctive periods, and had nearly reached the end of a third. In the first period life insurance was done almost entirely by proprietary companies, organized primarily for the transaction of fire insurance, banking and trust business. Following this came the period of the early mutuals and other profit-sharing 3 companies, doing a life insurance business exclusively. The marked success of these organizations, between 1843 an d 1862, caused a great multiplication of life companies. Life Insurance shared the fate of other industries of the time flourished and grew with them as later it suffered with them. From 1862 to 1870 the number of companies reporting to the New York Department increased from eighteen to seventy-one the latter being the highest number ever reported. During the same period the insurance in force and the gross assets increased over ten-fold. In eight years over two hundred and thirty million dol- lars were added to assets, and over eighteen hundred millions to risks in force. During this period State supervision in New York became full-fledged. It was begun in a mild form under the Revised Statutes of 1828, which required all moneyed corporations thereafter created to make annual reports to the State Comptroller. This provision was continued in the first general Insurance Act of April 10, 1849, and compliance with its re- quirements by foreign companies was made a 4 condition of their admission to the State. A deposit with the State for the protection of policy-holders was first required by the Act of April 8, 1851, and under this Act the Comp- troller was given authority to make official examinations of companies. This Act also made the possession of a re-insurance fund a necessity, and required a company to be dis- solved if its assets were not sufficient to re- insure its outstanding risks. The general Life and Health Insurance Law of 1853 required the companies to report a classified statement of all policies in force, together with the data necessary for an official valuation of policy liabilities. The Act of April 15, 1859, creat- ing the Insurance Department, made no new requirement of the companies, but transferred to the Superintendent the authority over them formerly exercised by the Comptroller. A standard of solvency was first adopted by law in 1866, the English Life Table No. 3 for Males, with interest at five per cent., being chosen. In 1868 the standard was changed to the American Experience Table, with interest at four and one-half per cent. The first official 5 valuation of the policy liabilities of all com- panies doing business in the State was made as of December 31, 1869. The second annual valuation, made December 31, 1870, showed seventy-one solvent companies with $2,000,- 000,000 of insurance, $269,000,000 in assets and $48,000,000 in surplus. At this time six other States had adopted the New York stand- ard, while four States stood with Massachusetts for the Actuaries' Table, with four per cent, interest ; Iowa had anticipated the financial discussions of our day by adopting a double standard. Such was the condition of the com- panies and such the standards of solvency at the assembling of the First Convention of Insurance Officials in May, 1871. THE CONVENTION. What were the burning questions of the time may, perhaps, be best judged by noting those which most occupied the attention of the Convention. These were (i) a uniform blank for the use of companies in making their an- nual reports, and the acceptance by each De- partment, within the limits of existing law, of 6 the certificates of other Departments, as to valu- ations and assets of home companies; (2) uni- form methods of valuation, including table of mortality and rate of interest; (3) uniform insurance laws, including uniform taxation of life companies ; (4) the best method of dealing with insolvent companies. The first of these subjects being within the purview of the Convention, a uniform blank was adopted and recommended to the various Departments. This form was so modified in 1875 that reports should present a perfect balance-sheet, and, with slight amendments, it has been continued until the present time. Upon other subjects named the Convention could only make recommendations. The re- port of the Committee on mortality table and interest rate was presented at the October session and fills over 90 printed pages, while the papers, addresses and letters on the sub- ject occupy 150 pages more. All this was in addition to the extended discussions had dur- ing the sittings of the Convention. The American Table of Mortality, with four and one-half per cent, interest, was finally recom- mended by a vote of 23 to 3.* Judging from the attention it received, this was considered the most important question before the Con- vention. The companies, as a whole, expressed no preference for any particular table of mor- tality or rate of interest ; but, in response to a request of the Convention to lay before it such matters as they deemed of importance to be considered, they urged uniformity in the forms of annual reports, the adoption of the same basis and system in valuations, the in- terchange of certificates of valuation and assets, the deposit of securities in one State only, the appointment of one agent or attorney only in each State for service of process, and uni- formity in taxation. A draft of a reciprocal insurance law was reported, discussed and finally recommended to the several States for adoption. A resolu- tion to the effect that it was impolitic to tax life insurance premiums was lost by a vote of 13 to 8, and a resolution to the effect that the * Mr. William E. Harvey, of Illinois, announced that he was under instructions to vote for the Actuaries' Table unless a unanimous vote could be obtained for some other standard. Report second ses- sion, pp. 216, 220. 8 tax on premiums should not exceed one and one-half per cent, was adopted by a vote of 13 to 10.* The Secretary of the Convention com- piled a table showing the taxes imposed on Life Insurance by the various States and Terri- tories in 1870, and, in order to ascertain whether the former times were better or worse in this respect than the present, I have had made up a table showing what taxes the New- York Life Insurance Company paid in 1897 in each State and Territory of the United States, and what it would have paid in each had the laws been the same as they were in 1870. The table shows an increase in taxation by States having tax laws in 1871, of about three- fourths of one per cent, for the same amount of business. In twenty-two States taxes are higher than in 1871, and in seventeen States they are lower. The most striking feature of the table is its inequalities. In twenty-five States and Territories, where the Company had $317,000,000 insurance in force in 1897, it paid $23,000 in taxes ; in twenty-four other States and Territories, where it had $313,000,- * Report second session, pp. 183-4. 9 ooo insurance in force, it paid $207,000 in taxes. The taxation of Life Insurance cannot be said to be founded on any recognized prin- ciples of equity or of political economy when in one-half of the Union it is taxed nine times as heavily as it is in the other half. COMPARATIVE RESULTS OF TAX LAWS IN 1871 AND 1897 ON THE BUSINESS OF THE NEW- YORK LIFE INSURANCE COMPANY. STATE OR TERRITORY. Total amount paid in 1897, under laws then in force. Amount which would have been paid in 1897 on basis of laws current in 1871. Insurance in force Dec. 31, 1897. Alabama $2,840.58 991.23 1,306.29 729.85 5,231.89 306.00 402.48 1,176.69 4,023.56 7,370.61 97.00 1,402.74 10,588.58 12,806.58 256.67 I4,2IO.2O 3,715-10 289.44 5,766.05 l6,593-84 8,539-15 5,501.96 1,552.00 17,882.46 2,154.75 133.19 IOO.OO 607.68 $4,776.96 $6,951,000 2,097,000 3,183,000 20,015,000 7,727,000 8,471,000 778,000 3,545,000 5,800,000 14,609,000 3,OO2,OOO 51,798,000 14,538,000 18,188,000 7,099,000 18,770,000 16,508,000 3.957,000 7,463,000 26,563,000 12,392,000 10,238,000 8,292,000 29,215,000 4,862,000 7,272,000 1,108,000 1,888,000 Arizona Arkansas 2,402.69 6,454.66 5,088.64 5,920.06 745^4 1,155-94 490.00 6,28l.6l California Colorado Connecticut Delaware Dist. of Columbia. Florida . Georgia Idaho Illinois 2,900.00 262.50 711.00 4,598.52 16,289.33 7,130.96 103.00 3>9i3- 8 5 8,300.72 12,795.27 Indiana Iowa Kansas . Kentucky Louisiana Maine . Maryland Massachusetts Michigan Minnesota Mississippi 2,082.50 500.00 Missouri Montana .... Nebraska 111.19 1,137.68 487.68 Nevada New Hampshire . . IO COMPARATIVE RESULTS OF TAX LAWS Contimted. STATE OR TERRITORY. Total amount paid in 1897, under laws then in force. Amount which would have been paid in 1897 on basis of laws current in 1871. Insurance in force Dec. 31, 1897. New Jersey $335-oo 226.00 $7,867.70 $15,754,000 3,064,000 123,413,000 5,489,000 1,529,000 28,367,000 1,136,000 3,601,000 45,506,000 4,171,000 6,537,000 2,833,000 7,815,000 25,828,000 3,456,000 4,800,000 9,075,000 4,545,000 3,234,000 12,204,000 1,425,000 New Mexico New York 8,675.00 1,800.29 North Carolina . . . North Dakota Ohio 3,682.58 1,310.06 23,920.81 142.06 883.30 31,746.29 2,752.06 5,092.04 1,873.62 6,132.44 10,628.62 1,565-63 3,810.52 3*839.37 1,813.31 2,057.41 451.00 934.40 19,519.84 Oklahoma Oregon . 145.00 47,429.43 2,861.06 205.00 Pennsylvania. Rhode Island South Carolina . . . South Dakota Tennessee 4,438.86 5OO.OO Texas . Utah Vermont 2.OO 7,679.76 Virginia . . . AVashin crton West Virginia ~W\ scon sin 1,838.71 4O8.OO 364-95 Wyoming $229,773.09 $198,376.00 $630,111,000 The Committee on Winding Up Insolvent Companies reported a plan, which was laid upon the table until the next year. Speaking of this action Mr. Harvey, of Missouri, who was a member of the Committee, said in a paper read before the Convention of 1890: " There was a unanimous conviction that the prospect at that time, under the existing ii inflation of values, had a dangerous aspect, but where or how soon the wrecks were to begin no one dared predict ; and yet no mem- ber, nor the committee to which was given the matter of devising the skeleton of a uniform insurance law for all the States, seemed to think it worth while to suggest immediate leg- islation, under which, if the storm did burst, some of the craft might be saved. In the law which was proposed at the fall session, a sec- tion looking to the possible recovery of an impaired company was incorporated ; but sub- sequent events have shown that its application would have been a remedy to kill, not cure."* The method incorporated in the proposed law differed but little from the method pursued with such disastrous results under the laws of New York in the years immediately following. The method proposed by the Committee had the merit of keeping an insolvent company together, applying the assets on hand to the purchase of paid-up insurance, and devoting all future premiums received to the purchase of new insurance at a rate adjusted to attained * Official report, pp. 18, 19. 12 age. There was really no question before the Convention of such pressing importance as this, and the long debates over tables of mor- tality and rates of interest might well have been spared, if a just and workable measure for saving insolvent companies from the waste of receiverships could have been devised and urged upon the attention of legislators. The " unanimous conviction " of danger spoken of by Mr. Harvey, was well founded. The of- ficial valuations of December 3ist, preceding, showed an impairment of the capital stock of twenty-nine companies by the New York standard, and of thirty-six companies by the Massachusetts rule. Superintendent Miller, of New York, who called the Convention and presided over its deliberations, had made nu- merous examinations of life companies in 1870, and as a result, two New York companies and two British companies had been obliged to cease doing business. The fate that befell policy-holders in these four organizations was typical of that which was in store for those of thirty-two of the thirty-six companies already referred to, as showing an impairment of capital under the Massachusetts standard one was wound up by a receiver who paid about 25 cents on the dollar, while the other three were re-insured in companies that either failed, or were, in turn, re-insured in other companies that failed. Before considering the events of the period immediately following 1871, it may be well to glance at some features of the policy contract at this time. All policies contained numerous restrictions upon residence, travel, occupation, habits of life and manner of death, under which a policy might be canceled or become void. There was no incontestable clause. Ordinary Life policies issued prior to about 1868, and all policies issued prior to 1860, contained no non- forfeiture conditions. Dividends in most companies were declared annually, and were generally available in the reduction of annual premiums, or were added to the policies in the form of paid-up insurance. In 1868 the Equi- table had begun the issue of a deferred dividend , policy which was forfeitable for non-payment of premium during its first dividend period, such period being fixed by the time required for the annual premiums, compounded at ten per cent, per annum, to amount to the face of the policy. In 1870 the Mutual began the issue of policies which were forfeitable for non- payment of premium during the first dividend period of 10, 15 or 20 years. In 1871 the New- York Life began the issue of a lo-year dividend policy which was forfeitable for non- payment of premium during the first dividend period. These policies did not, however, con- tain the options in settlement including cash surrender value afterward incorporated in deferred dividend policies by these and other companies. A PERIOD OF DISASTER. The nine years immediately following the First Convention must be accounted the most trying period in the history of American Life Insurance. The number of companies which ceased doing business in New York was forty- six. Only four re-insured in companies that remained solvent; only ten others paid their liabilities in full. Receivers' reports are incom- plete, but a careful examination of such as are OF THE UNIVERSIT LOSSES IN NEW YORK COMPANIES. NAME OF COMPANY. Cash Liabilities. Cash Dividends. Loss to Policy-holders. I. Continental $4.821 OA8 $1 344 066 $3 476 082 2. Globe 3 268 821 I Q2I OO2 I 34.7 8lQ 3. Guardian I 727 282 376 080 I 3^1 IQ3 4. Knickerbocker 3 06"? 7o8 68 1; 344 *>oj i > i yj 2 780 364 5. North America 2.Q2'?, 82Q 087,012 I.Q3C QI7 6. Security Life and Annuity 7. Universal 2,474,968 2 8l2 SQQ 259,764 2OO OOO 2,215,204 2 6l2 tjQQ Twelve small companies. 3,835,642 1,815,804 2,019,838 TOTALS $24,020,807 $7,c8Q,o8i $I7,330,Ol6 1. Includes American Tontine, Farmers and Mechanics and Empire Mutual. 2. Includes Merchants' Life. Dividends include $100,000 of net shortage of $129,550 in Expenditures from incomplete receivers' reports. 3. Includes Amicable, Widows and Orphans Benefit and Mutual Protection (changed to Reserve Mutual), and New York State Life. 4. Cash Dividends include $75,000 of $109,873 on hand December 31, 1886, and not reported on. 5. Includes Standard and Government Security. 7. Liabilities include $1,500,000 for loss in scaling policies in 1878. Receivers' re- ports incomplete; difference between receipts and disbursements, $222,763; dividends estimated. LOSSES IN OTHER-STATE COMPANIES. NAME OF COMPANY. Cash Liabilities. Cash Dividends. Loss to Policy-holders. I. New Jersey Mutual, N. J. 2. Piedm't & Arlington, Va. 3. Republic 111.. $1,006,185 822,060 I TOO <^OO $41,024 52,384 74.6 112 $965,161 769,676 7S4.388 4. Charter Oak, Conn 5- Continental, Conn . 8,491,387 1,7^2,050 553*472 207,848 7,937*915 1,454,202 6. Columbia, Mo 2,824,169 249.2SO 2,^74,019 7. Life Association, Mo 8. Am. Nat'lL. &T., Conn. 9. American, Pa . i,935> s 4 668,758 I,3O2,S33 417,279 66,876 4^4, I9S 1,518,567 601,882 848,338 Seven small companies . . 1,190,012 533^8 657,004 TOTALS $2I,OQ3XOO $3,011,448 $18,082,052 Includes Hahnemann, Ohio, and Economical R. I. Liabilities include a loss of $5,446,749 in scaling policies in 1877. Includes St. Louis Mutual, Atlas and De Soto. Includes Empire State Mutual, N. Y. 16 accessible show the total loss to policy-holders by failures among American life companies to be about thirty-five million dollars, nearly all of which occurred during this period. The statutes applicable to winding up in- solvent companies were entirely inadequate, and much expensive litigation was necessary to determine what the law really was. Meanwhile the waste and extravagance of receiverships went on until they became almost as great a scandal as the mismanagement of companies that had brought them into being. The situ- ation was more acute in New York State than elsewhere because, of the forty-six companies which ceased doing new business, twenty-seven had their domicile in that State. Governor Robinson called attention to the subject in his annual message of 1878, and the delegates to this Convention at its meetings in 1877 and 1878 adopted resolutions deploring the evils of receiverships, and pledging themselves to make every effort to save companies from receivers' hands. The Legislature did but little to pro- tect the interests of policy-holders, and the ill- timed denunciation of Life Insurance indulged in by some of its members often failed to dis- criminate between well-, and ill-managed com- panies, and so added to public distrust. The insurance legislation of this period in New York, which was intended to be remedial, was : A law (in 1873) limiting the Superintendent's charges for examining companies to actual expenses, and providing a specific method of payment; a law (in 1876) requiring the com- panies to give thirty days' notice of premiums falling due before declaring policies lapsed ; a law (in 1877) forbidding life companies to re- insure risks without the written consent of the insured, and authorizing receivers to re-insure the whole or any part of the risks of insolvent companies; a law (in 1879) regulating and ex- pediting the winding up of insolvent compa- nies ; and a non- forfeiture law (in the same year) which was somewhat less liberal in its provisions than the terms which were freely granted under the policies of most companies. The value of these measures of relief will be apparent when I say that a failure involving a very heavy loss to policy-holders occurred in 1883, several years after the last law mentioned was enacted. 18 Other important legislation of the period was the reciprocal valuation law (1873); the law (1873) allowing a life company to purchase its own policies issued in favor of a wife with reversion to children; the law (1879) allowing such policies to be assigned ; and the Massa- chusetts law (1880) requiring the companies to pay a cash surrender value if requested at the end of any year after the first. The loss, to solvent companies, of business as well as of prestige, during this period, was very great. In 1870 the income of the com- panies doing business in New York was $105,- 000,000, in 1879 it was $76,000,000; in 1870 the new business was $588,000,000, in 1879 it was $168,000,000; in 1870 the risks in force were $2, 02 4, ooo, ooo, in 1879 they were $ 1,440,- 000,000. Notwithstanding the removal of so many competitors from the field, the business of the thirty-one solvent companies was less in 1879 tnan tnat of the same companies in 1870; their income was two millions less, their risks in force were seventy millions less, and their new business had fallen off over one-half. The total new paid-for business of all the compa- nies in 1879 was nearly thirty-eight million dollars less than has since been written in one year by a single company. Yet all these losses and failures are but a part and a small part at that of the loss and failure which overtook the business interests of the country generally during the same period. The financial panic of 1873 marked the cul- mination of the over-trading, over-building and over-capitalization which resulted naturally from the inflation of the currency during the Civil War. Life Insurance had grown more rapidly than any other business of equal magnitude; its failures and losses were proportionally much less. At the end of 1873 the entire capital account of the railroads of the country was about thirty-eight hundred million dollars, and during the next six years roads representing nearly one thousand millions were sold under foreclosure or went into receivers' hands. The assets held by failing life companies amounted to about one-ninth of the total; the assets of defaulting railroad companies represented over one-quarter of the total. About one-fourth of all the savings banks in New York went out of 20 existence during the six years following 1871, with losses amounting to about four and one- half million dollars. The Superintendent of the Banking Department, commenting on these failures, said, if the funds of all savings banks in the State had been invested in United States bonds in 1871, the shrinkage would have been seven million dollars; if in the best rail- road securities, it would have been over thirty millions; if in the best bank stocks, thirty-five millions; and if in real estate, from forty to fifty millions. It has been the custom of writers who would exalt Life Insurance to give scant space to the discussion of the failures and losses of this period; but to my mind there is no period in Life Insurance history that deserves more care- ful study, and none that contains more valuable lessons to the life insurance manager. Why did these companies fail? A true and com- plete answer to that question would put every officer and every trustee of a life company on his guard against like causes and a like catas- trophe. As we have already seen, these fail- ures were contemporaneous with many other 21 failures in the business world, and something must unquestionably be allowed for the great shrinkage in values, as measured by the cur- rency of the country, between 1864 and 1879. But the companies that survived and increased in strength were obliged to meet the same conditions, how did they escape? A study of the reports of this period shows but very little charged off to profit and loss by the fail- ing companies; but a study of their condition at the time of failure shows a great gulf be- tween actual and assumed values of assets. In many of these companies gross frauds had been practiced for years, and a thorough ex- amination would have exposed them. In others, loans had been made on insufficient security and with evident profit to favored in- dividuals. In some cases loans upon which neither interest nor taxes had been paid for years were carried on the books at their full face value. Such assets, under the inexorable rules of a receivership, melted away like snow beneath a summer sun. Six of the largest failing companies having their domiciles in New York State made the following showing: 22 Real estate owned and bonds and mortgages on real estate, at the companies' last reports, $14,160,057; amount realized from same by receivers, $4,449,984, or about thirty-one and one-half per cent. All other assets, by com- panies' last reports, $4,538,196; amount real- ized by receivers, $2,232,424, a little over forty-nine per cent. During the continuance of these receiverships there was received, in addition to the foregoing, as interest and rents on all property, $676,030, and $908,302 was paid out as real estate expenses. Other ex- penses of these receiverships were $1,678,172, or a little over twenty-two per cent, of total receipts. But what brought these companies so near the "ragged edge" of insolvency, according to their own statements and valuations, that their true condition could no longer be con- cealed? For an answer to this question I have tabulated the most important items of income and expenditure of the largest of these companies, as they appear in the New York reports, from 1864 until the companies ceased doing business in the State. The examination 23 covers seven New York companies with an average of over twelve years of business, and seven other-state companies with an average of over six years of business. These fourteen companies absorbed by re-insurance previous to their demise fourteen other companies, and together they represent the bulk of the fail- ures, as regards amount of business and losses incurred, that have taken place among Ameri- can life insurance companies. As a standard of comparison I have taken the record for ten years, 1865 to 1874, both inclusive, of the twenty-six companies which were in existence during the period, 1864-1879, and which are still solvent and active. The following is a summary of the results : (i) The Interest Rate of the failing companies was nearly one per cent. (.86) less than that of the solvent com- panies ; (2) Expenses of Management in the failing companies were nearly seven per cent, more of premium receipts, or about four and one-half dollars more per thousand of insur- ance in force, than in the solvent companies; (3) Death-Claims Paid were nearly three per cent, more of premium receipts, or nearly three 24 dollars per thousand of insurance, higher in the failing companies than in the solvent com- panies. The higher rate of interest earned by the solvent companies would have given the failing companies nearly four million dollars more in interest receipts ; the lower rate of expenses of management of the solvent com- panies would have saved the failing companies between twelve and sixteen million dollars; * and the lower death-claim ratio of the solvent companies would have saved the failing com- panies between four and ten million dollars.* During the period covered by this review the failing companies paid nearly nineteen mill- ion dollars in dividends to policy-holders, but the ratios, both to premiums and to insurance carried one year, were but little more than one-half as large as in the solvent companies. The results attained by considering the ques- tion from opposite sides corroborate each other; for example, the additional amount needed by the failing companies to pay as large dividends as were paid by the solvent companies would have been (according as the ratio to insurance * According as it is calculated on premiums or insurance. 2 5 or to premiums is used) from fifteen to twenty million dollars; while the saving to the failing companies by ratios of interest, expenses and death-claims as favorable as those of the sol- vent companies, would have been from twenty to twenty-nine million dollars. With the same rates of interest, expenses and death-claims as the solvent companies, the failing companies might have paid the same rate of dividends and added from five to nine millions to surplus; the solvent companies, with almost exactly three times as much business, in the period under review, actually added over sixteen mill- ions to surplus. ITEMS COMPARED. Fourteen Failing Companies. Twenty-six Solvent Companies. Premiums Received $181,311,456 $542,433,216 Interest Received 2'?,II | ?,'3'?O 107,527,706 Expenses and Taxes 42,047,901 89,365,506 Death -Claims Paid 4^,684,008 122,526,057 Dividends Paid 18 877, I4S 116,003,445 Assets at Interest One Year . Insurance Carried One Year . Average Interest Rate 43 6 > I 45>764 3,469,945,312 5 30 per cent 1,747,045,422 11,706,789,279 6. 16 per cent. Expenses to Premiums 23. 19 per cent. 1 6 47 per cent Expenses per $1,000 Ins Death-Claims to Premiums . . Death-Claims per $1,000 Ins. Dividends to Premiums Dividends per $1,000 Ins Expenses and Death-Claims to Premiums . $12.12 25.20 per cent. $13.17 10.41 per cent. $5-44 A$ 39 per cent. $7-63 22.59 per cent. $10.47 21.38 per cent. $9.91 39.06 per cent. Expenses and Death-Claims per $ l,ooo Insurance $25.29 $18.10 26 It seems clear from this review that these failures resulted from bad management, in the broadest sense of the term. It was extrava- gant, wasteful, dishonest. It paid too much for services rendered; it did not take proper care of the results obtained. The data upon which it proceeded were not deceptive ; no company failed because of an excessive death- rate, nor (save in a single case) because it was impossible to realize a rate of interest equal to that upon which its premiums were cast.* The assumption which failed was that the loading on the net premiums would equal expenses and losses on investments. Some of the smaller companies were indeed honestly-managed, and re-insured while solvent; their mistake was in re-insuring in badly managed companies. There were others which might have been saved by more judicious handling on the part of officers of the law; their mistake was in ap- proaching so near the " dead-line" that officers of the law could drag them over it. In no other business is failure so disastrous as in Life *The Universal, which assumed six per cent, interest in calcu- lating its premiums. 27 Insurance; in no other is it so unnecessary; in no other is it, therefore, so inexcusable. It is of no use to lay the blame of failure upon the law that makes a net valuation the test of sol- vency, because this law existed before most of these companies began business. That was one of the conditions of their life, to be pre- pared for and conformed to, as much as any other condition. As it is the province of history to teach us how we may avoid the mistakes of our predecessors, I venture to suggest the fol- lowing as some of the safeguards suggested by this study : 1. The utmost care in making investments security to be always the paramount con- sideration. 2. The necessity of frequent revaluations of securities, and of their rigid adjustment to changing conditions. 3. The close study of a company's business upon the principles of the " Gain and Loss Exhibit" now required by several Insurance Departments. 4. The assumption, for purposes of practical administration, of a higher standard of reserve 28 than that by which the company's solvency is tested under the law. The first of these suggestions may reduce the rate of interest, but it will save the princi- pal ; the second will prevent any serious reduc- tion of assets by insurance officials ; the third will locate the fault of administration, if there be one ; and the fourth will preserve a strip of neutral ground between the path the company has marked out for itself and the line to which it cannot come near with safety. In 1879 the epidemic of failures which had set in nine years before had run its course; the patients were nearly all dead, and the business of the remaining companies began to improve. In 1879 the new insurance showed an increase from its lowest point; in 1880 insurance in force showed an increase from its lowest point; and in 1 88 1 the total income showed an increase from its lowest point. No one but those who were familiar with the business in those troubled years can realize how hard the struggle was, nor how much effort was required to regain lost ground. We talk lugubriously sometimes of the difficulties of getting business in these latter 29 days, because of the fierce competition which means, practically, that the difficulties are of our own creating ; in the years which we are reviewing, the whole outside world seemed in arms against the life insurance manager. Not until 1886 was the insurance in force of com- panies doing business in New York as great as in 1872 ; not until 1887 was tne total income as large as in 1873; and not until 1888 was the new insurance as much as in 1869. It took from fourteen to nineteen years to repair the losses which life insurance suffered by reason of commercial depression and internal mismanage- ment. RISE OF ASSESSMENT SOCIETIES. Another result of these same causes was that multitudes of men who felt the need of life insurance protection, sought a substitute for it in co-operative and fraternal societies. I am aware that there is well-founded objection to calling the operations of these societies in- surance, and it will be stoutly maintained by some that there is but one system of real life insurance; nevertheless there may be many 3 systems of post-mortem relief, and it is hardly worth while to quarrel about the name so long as we apprehend the fact. There is no ques- tion but that many co-operative and fraternal societies operating between 1870 and 1880, in spite of their imperfect system and because of honest management, furnished better protec- tion to their patrons than the level-premium companies whose demise we have been con- sidering although the latter were organized upon plans that were unassailable, ran their course of wickedness under the segis of the law, and died in the odor (a very bad odor, to be sure) of regularity. While the business of the level-premium companies that failed was but a small percentage of the whole, and there were always sound and well-managed com- panies in the field, yet the losses were never- theless great and wide-spread, and it was little comfort to one who had lost the accumulations of years to be told that he should have insured in a better company. A system that furnished (or even promised) present protection at low cost, and did not profess to accumulate money for future needs, appealed very strongly to 3' men who did not understand theories of in- surance, but who were angry and sore at heart over losses under a system that pro- fessed to be perfect. There are no official data for ascertaining the number of co-operative and fraternal so- cieties organized in the seventies; but there are now twenty of each class doing business in New York State, which were organized prior to 1880. The first Handbook of As- sessment Insurance was published in 1886* and contained the statistics of 367 societies, 119 of which were organized prior to 1880. Reports were first required from such socie- ties by the Pennsylvania Department in 1874, and by the Massachusetts and New York Departments in 1882. These societies have undertaken to supply post-mortem relief by levying its cost upon members in a variety of ways. There have been four plans of as- sessment insurance, all of which are still in use, but which may be stated in the order of their development and of their approach to the level-premium plan, as follows : (i) To * By the Spectator Company, New York. 32 assess all members alike, for current cost only; (2) to assess, for current cost only, according to a table graduated for age at entrance; (3) to assess according to a table graduated for age at entrance, and lay aside an arbitrary sum or proportion of assessments for a reserve fund; (4) to charge a level premium, calculated upon assumptions which give rates approxi- mating those of level-premium companies, lay aside a reserve fund on the same assumptions, and reserve the right to assess for any de- ficiency. The order in which these plans have arisen, as well as their nature and the actual workings of each, clearly demonstrate that if an organization would do what the level- premium companies guarantee to do, it must do it in their way, and that methods which require less from members provide less for members, and are likely to miss the one great end of all insurance namely, the certainty of indemnity when the loss occurs. The operations of these societies have been attended with a large degree of success if we measure success by the number of persons who have joined them and by the 33 aggregate amount paid in post-mortem bene- fits. If, on the other hand, we regard their claim to supply real life insurance at a much lower price than that charged by the level- premium companies, then we must consider them to have totally failed of their purpose. Of course, bad management has been a fruitful source of evil here, as well as in level-premium insurance. The ease with which such societies could be organized, and their comparative free- dom from official oversight until within a few years, led at one time to a speculative craze in policies upon the lives of aged and invalid persons in Pennsylvania, and fraternal endow- ment societies have filched from the people of many States amounts which rival the losses of the failing level-premium companies.* It must be observed also that the experience of these societies hab not justified their philippics against the expense rate of the level-premium companies. The expense rate of the level- premium companies doing business in New York State in 1897 was less than twenty-three per cent, of income, while in the co-operative * Massachusetts Insurance Report, 1893, pages x-xvi. 34 societies it was over twenty-eight per cent, of income, and in the fraternals if we allow four dollars per year for lodge dues the rate was over twenty per cent, of income. The effect of the operations of these socie- ties upon the business of level-premium com- panies must be largely a matter of guess-work. My own view is that it has been, in the main, beneficial. They have taught people the cost of temporary protection and the value of permanent insurance. As these societies usu- ally provide for no other than post-mortem benefits, it is clearly seen that to furnish such benefits from year to year costs a considerable sum, even when the member survives, hence it is usually easy for the level-premium com- pany to show that, if the insured is willing to pay a reasonable price for such indemnity in case of death during a selected period, the company will return to him, if he survives the period, all his overpayments, with interest. The men who join these societies may be divided into two classes first, men who would not or could not, for the time being, take level- premium insurance ; and second, men who join 35 the society for term insurance and for social purposes. There is a constant influx of mem- bers from the societies to the companies, while the number of those going in the opposite direction is, I apprehend, very small indeed. There are now seventy-eight co-operatives and fifty-five fraternals doing business in the State of New York ; these societies are the largest in the country, and do the bulk of this class of business, yet their total income is surpassed by that of a single old-line company.* II.-i88i-i897. The period from 1881 to the present time has been one of uninterrupted progress. There has been but one failure of impor- tance, and the business has steadily grown in public favor. While it required fourteen years to regain the volume of insurance and income reached in 1872 and 1873, ^ on ^y required seven years more to double it. This time the increase came under healthful financial condi- tions ; it came to companies which had been * The Mutual Life. 36 tried as by fire ; and it came to stay. The notable features of this period have been a de- cline in the interest rate, the rise of industrial insurance, the liberalizing of the policy con- tract, and an increase in the expense rate. DECLINE IN INTEREST RATE. During the First Convention of Insurance Officials, a committee headed by Mr. D. P. Fackler reported that in 1870 the companies doing business in Massachusetts earned over six per cent, interest on average gross assets. Ex-Superintendent William Barnes submitted a voluminous paper on the rate of interest to be assumed in computing a life company's liabilities, in which he said : "It is entirely clear that a governmental standard for valuations will be even more than safe, if the rate of interest assumed is not in excess of that which can be realized by invest- ments in the public funds. An hundred mill- ion dollars can now be so invested at par, in a moment, with five per cent, interest payable quarterly and free from national, state or municipal taxation. Beyond reasonable ques- 37 tion, investments can be made in the United States public funds, for an indefinite period of time, in such a manner as to realize four and one-half per cent, interest, compounded an- nually." Other eminent authorities* gave it as their opinion that six per cent, interest would be obtainable on first-class securities for a gen- eration to come. Yet six years later United States four per cent, bonds were selling at par. The legal rate of interest in the State of New York was reduced from seven to six per cent, in 1879, taking effect on January i, 1880. In 1884 the Legislature enacted that on and after December 31, 1887, the official valua- tion of life policies should be made upon the Actuaries' Table of Mortality with interest at four per cent, instead of upon the American Table with interest at four and one-half per cent. Most of the other States wherein the latter standard obtained have made the same change. Although this change required about thirty million dollars to be added to the re- * David A. Wells, Sheppard Romans, Elizur Wright, David Parks Fackler and C. F. McCay. See Report First Session, pp. 163, 167, 168, 170, and Second Session, p. 88. 38 serve funds of companies doing business in the State, it did not prove greatly burden- some to the companies, most of which had previously maintained a reserve by the higher standard in order to comply with the require- ments of States wherein such higher standard prevailed. The average rate of interest re- ceived by the companies doing business in New York from 1871 to 1897 shows a de- crease of about one and one-half per cent. * It would not be a fair inference from the foregoing that the decrease in the interest rate will be as great during the next twenty-seven years as it has been during the twenty-seven just past, because by that rule the rate would in the course of time reach the vanishing point ; but we cannot fail to note that, if the interest rate realizable on Government securities be taken as a standard, a three per cent, standard in 1898 would be less conservative than a four and one-half per cent, standard was in 1871. While I would not urge any change in the legal standard at present, I would suggest that it will be *See table, page 71. 39 the part of wisdom on the part of life insur- ance companies to make gradual provision for such a change. Conservatism in the matter of interest assumptions has been of incalcu- lable value to American Life Insurance. The early companies were obliged to rely upon English experience for mortality rates, and in calculating their premium rates they adopted the English standards as to interest rates also. This gave a premium from which it has always been possible to make a reserve at the highest standard adopted by any State. In the Convention of 1871 a strenuous effort was made by two stock companies, which calculated their premiums on a six per cent, interest rate, to create an opinion favorable to allowing them to make their reserves on the same interest basis. One of these com- panies was the Universal, which failed five years later, having received an average of only five and three-quarters per cent, during its whole history ; the other was the National of U. S. A., still solvent, but now winding up its affairs. If the early interest assump- tions had not been very much below the rate 40 obtainable, it is easy to see that all the early companies might have been seriously embar- rassed, instead of being as they always have been the very bulwarks of the business. RISE OF INDUSTRIAL INSURANCE. Industrial insurance, although in operation in England since 1854, was first introduced into this country in 1873. In 1880 three companies were issuing this form of indem- nity, and the amount in force at the end of the year was somewhat over $13,000,000. On December 31, 1897, the number of poli- cies in force was nearly eight millions, in- suring nearly one thousand million dollars. The amount insured under industrial policies now exceeds the total life insurance in force in this country prior to 1867. Its salient features have been (i) weekly collections of premiums at the homes of the insured; (2) the insurance of the whole family ; (3) uni- form rates for males and females ; (4) limita- tion of the amount of insurance upon lives under ten years of age to burial fund pro- portions. Premiums are five cents per week 41 and upward, insurance $15 and upward. The average premium is about ten cents per week, and the average insurance about $125. Fortunately for the business and for the insured, the industrial business has been done by a few companies, and those doing the bulk of it have been managed with the highest in- tegrity and skill. They have sought to furnish insurance that should be, first of all, safe, and then to make every device for lowering its cost inure to the benefit of policy-holders. The industrial companies have had to overcome anew the prejudice which was formerly direct- ed against the companies insuring for larger amounts. Professional philanthropists have again and again conjured up the spectre of children starved and murdered for the sake of an insurance that would scarcely afford decent burial. Over against the spectre, the industrial companies have once and again set the facts, showing care in the selection of risks and in the payment of claims, and the further fact that the mortality among insured infants is lower than the average infantile mortality. Over against accusations of placing burdens 42 upon poverty, the companies have shown that an increase in industrial insurance has gone hand in hand with an increase in savings bank deposits. As bearing upon the history of Life Insur- ance, several points must be noted : i. The industrial companies have immense- ly broadened the field of Life Insurance. They have not only extended its benefits to a large number of persons insuring for small amounts, but they have included classes heretofore con- sidered uninsurable. They have demonstrated that it is possible to ascertain and cover by an adequate premium the risk of death upon prac- tically every healthy human being who is not living in flagrant violation of moral and hygi- enic laws. The companies have been obliged to contend with a death-rate among adults over twice as great as that which has pre- vailed among the companies doing an ordinary life insurance business, and to ascertain by actual experience the death-rate among chil- dren ; but they have within comparatively few years obtained the facts, and reduced them to a science, upon which they have upreared the 43 stately structure of Industrial Insurance. The number of industrial policies now in force is over three and one-half times as great as the number of ordinary policies ; and, while the amounts are small, who shall say that the ser- vice done each family is not as great in the one case as in the other ? The poor of to-day are often the well-to-do of to-morrow, especi- ally if they observe the rules of industry, economy and forethought which industrial in- surance is so well adapted to teach. Having constantly before their eyes the benefits of insurance in small amounts, they will not fail to see the advantage of larger amounts when they are able to carry them. 2. Again, the industrial companies have shown that it is worth while to do small things in order to accomplish great things that the business will bear whatever expense is neces- sary to do it in the best way. The companies have learned that the industrial classes will not save money and pay for insurance by quarterly or monthly premiums; that they will not take insurance that involves remittances by mail or by periodical payments at an office; 44 but that they will cheerfully pay the cost of it if it is brought to their homes and sold on weekly instalments. In their personal atten- tion to policy-holders, in their management of details, and in their efforts to cheapen the cost of insurance to their patrons, the industrial companies have shown a wisdom, a zeal, an invention and a singleness of purpose, that may well excite the admiration of their co- laborers in the life insurance field. The condi- tions of success seemed hard, but by accepting them cheerfully and paying the price ungrudg- ingly, these companies have earned a success which is conspicuous in the annals of Life Insurance. 3. If we look closely we shall perceive that industrial insurance so far as it applies to in- fants has introduced a new principle. Every other kind of insurance is indemnity for value lost ; infantile insurance is indemnity for ex- pense incurred. The infant life has no pecun- iary value; it does not produce it consumes; but, if it ceases, an expense must be incurred for its burial. The expense of its maintenance, if it lives, can be provided for by the earnings 45 of parents, because this expense like these earnings will be so distributed as to require but little outlay each week ; and so the ex- pense, involving the instant outlay of a week's wages or more, can be met in the same way by industrial insurance. It is not exactly in- surance upon life, but, in the language of the charters and of the law, " insurance pertaining to life." To my mind, a new dignity is added to Life Insurance when it proclaims over the cradle the sacredness of human affection, and prepares to assuage the grief of the bereaved by the assurance of Christian burial. CHANGES IN THE POLICY CONTRACT. This period has been pre-eminently an era of changes in the policy contract. Not only have many new policy forms been intro- duced, but all the old forms have been made more specific and more liberal with respect to the rights of policy-holders. The old rivalry between companies as to the amount of the annual dividend which was always contingent has given way to a rivalry as to benefits which may be guaranteed in the policy. The 4 6 system of annual dividends has been super- seded to a very large extent by long-dividend periods, with the options of continued insur- ance, or cash value at the end of the first divi- dend period. The option of cash value is also made available under many policies at the end of other periods. This change had its origin, as we have seen, as far back as 1869, and it received a new impetus when the first ic-year dividend policies began to mature. In 1880 Massachusetts enacted the first cash surrender value law, and the practice of guaranteeing cash surrender values at definite periods was soon after adopted by most companies, even though annual dividends were continued. All companies now guarantee cash surrender val- ues. The companies which first adopted the Tontine system restored the non- forfeiture clause, and have been among the foremost in liberalizing the contract. Other new features introduced have had for their chief ends: (i) to relieve the policy- holder from vexatious restrictions; (2) to assist him in keeping the policy in force ; and (3) to provide for its certain and prompt payment 47 at maturity. The restrictions removed have been chiefly those relating to occupation, to residence and travel, and to the personal habits of the insured. The usages of forty-two com- panies now doing business in the United States may be summarized as follows : Residence and Travel. The policies of six- teen companies contain no restrictions upon residence and travel ; six companies impose restrictions during the first policy year only ; seventeen companies impose restrictions dur- ing the first two years of the policy; one company imposes restrictions during the first three years of the policy ; and two companies make restrictions continuous. Occupation. The policies of ten companies impose no restrictions upon occupation ; six companies impose restrictions during the first year of the policy ; twenty companies impose restrictions during the first two years of the policy ; one company imposes restrictions dur- ing the first three years of the policy ; and five companies make restrictions continuous. Military and Naval Service. The policies of nine companies contain no restrictions upon 48 military or naval service; six companies impose restrictions during the first two years of the pol- icy; twenty-seven companies impose restrictions during the continuance of the policy. Among the latter class there is a considerable diversity in the treatment of this risk. The terms actu- ally accorded to policy-holders in the military and naval service of the United States dur- ing the present war, while showing equally great diversity, have usually been more liberal than those provided under the companies' con- tracts. Intoxicants and Narcotics. The policies of seven companies become void, or may be can- celed during a limited period, in case of the excessive use of intoxicants or narcotics. In some cases the reserve, or the premiums paid, are returned. Seven companies require the applicant to warrant that he is temperate. The policies of twenty-eight companies contain no restrictions on these points, although the appli- cant's habits are inquired into. The changes in the policy contract designed to assist the policy-holder directly in keeping it in force are: (i) grace in the payment of 49 premiums; (2) the privilege of re-instatement; (3) loans on the policy; (4) automatic non-for- feiture conditions. The usage of the companies upon these points is as follows: Days of Grace. The policies of sixteen com- panies provide that a grace of thirty days, or of one calendar month, shall be allowed in the payment of premiums; the policies of twenty- six companies make no concessions on this point. Privilege of Re-instatement. The policies of fifteen companies make provision for re- instatement within periods ranging from thirty days to twelve months ; the policies of twenty- seven companies contain no assurance on this point. Loans. The policies of seven companies make provision for loans after being in force two years, those of sixteen after three years, those of five after five years ; the policies of fourteen companies make no provision for loans. N on- Forfeiture Conditions. The non-for- feiture conditions of thirty-one companies are automatic in their operation, so that an insur- 50 ance value once acquired under a policy cannot be lost ; the policy-holder receives it in some form whether he makes request for it or not. The policies of eleven companies require some action by the insured within a limited time in order to receive the benefits of the non-forfeiture clause; the policies of twenty-seven companies allow a choice between extended, and ordinary paid-up, insurance; the policies of fifteen com- panies make provision for but one form of paid-up value. Of the twenty-six companies which allow extended insurance, eighteen de- duct the premiums falling due under the original contract, in case of death within a limited period; eight companies make no deduction. Incontestability. The policies of thirty-six companies contain clauses making them incon- testable under certain conditions ; the policies of six companies contain no such clauses. Of the thirty-six, fifteen make their policies incon- testable after a certain period upon the single condition that premiums or notes given there- for, with interest, be paid as agreed. Of the fif- teen, one makes its policies incontestable upon delivery, three after one year, eleven after two 5 1 years. The incontestable clauses of the re- maining twenty-one companies all contain some further condition which is binding during the life of the policy; but, subject thereto, the clause is made operative by one company from date of issue, by seven companies after one year, by eleven companies after two years, and by two companies after three years. Suicide. The policies of seven companies contain no suicide clause; the policies of eight companies do not assume the risk of death from self-destruction during the first year; those of twenty-one companies do not assume it during the first two years; those of four companies do not assume it during the first three years; and the policies of two companies never assume it unless it is proved to be involuntary or the result of insanity. This review shows a great diversity of treatment of the various conditions of insur- ance and of the privileges allowed under the policy contract. The encouraging feature of it is, the liberality of all contracts as compared with those of twenty years ago, and the evi- dent effort which the companies are making S 3 to remove unnecessary restrictions upon the action of the policy-holder, to give him as much assistance in keeping up his policy as is deemed consistent with the highest good of all, to make sure that he shall not lose acquired values by neglect or oversight, and to give him the strongest assurance possible that no contest will be made over the final payment of his policy. As a chain is no stronger than its weakest link, so every condition and every restriction imposed upon the policy-holder between the delivery of the contract and its payment as a claim, creates a possibility of failure. It may be remote, infinitesimal, but it is there, as a menace, and as a preventive of that certainty which the policy-holder seeks in insuring. The fewer such conditions and restrictions that are allowed to remain in the policy, the fewer chances there will be of fail- ure. The tendency already noted in the man- agement of industrial companies has done much for the better security of policy-holders in the companies doing an ordinary business. That tendency is to give the best possible protection, taking no advantage of the policy- 53 holder's ignorance, neglect or misfortune, but seeking to provide against these by doing for him whatever he will not do for himself, pro- vided only he pays the cost. This is insurance that insures, when a company takes no man's money without rendering an equivalent in pro- tection, according to the expense incurred, THE EXPENSE RATE. No review of this period would be com- plete which failed to take note of the increased expense ratio at which the business has been transacted. In 1871 the ratio of expenses and taxes to premiums for insurance was 21.61 per cent. the highest point it had yet reached. It then steadily declined to 17.38 per cent, in 1875 th e lowest point since reached. From 1875 ft increased to 30.47 per cent, in 1894 the highest point yet reached ; and from that it declined to 29.28 per cent, in 1897. The Wisconsin Insurance Report of the present year shows that the expenses and taxes of all companies doing business in the State were 98 per cent, of the loading earned on premiums received. If we add to the loading the gain 54 on lapsed and surrendered policies, consider- ing it as a "surrender charge "to be used in replacing retiring risks, expenses will then be 83 per cent, of the total amount available for expenses. I have on other occasions expressed the opinion that expenses are too high, and there is no phase of the business to which I have given more careful attention than this. I may say, however, after an experience of six years as chief executive officer of a large company, that it is much easier to criticise the rate of expense than it is to say where a reduction should be made. While we have made some progress in this direction, I am compelled to admit that progress must be slow, and that the ratios of a quarter of a century ago are not likely to prevail again for many years if ever. An examination of the expense ratio since 1871 shows that the years when it was lowest were the years when comparatively little new business was done, and when Life Insurance, as a whole, was retrograding. The question must be looked at from various standpoints in order to determine whether or not a given 55 ratio is too high. The business is free to all comers, and there are over fifty level premium companies doing business in the United States. They are all anxious to reduce the rate of ex- pense, and each one has an opportunity to strengthen its appeal for business by so doing. Under such circumstances it would seem that the expense rate would tend to regulate itself under the stress of competition, here as else- where. There are very few things so well done that no improvements can be suggested ; but, in practice, the improvements are not al- ways possible. Again, we may look at the question with reference to the compensation received by those who do the work. It must be remem- bered that it is a business requiring as great talent and skill as any of the great commercial interests of the country banking, transporta- tion, merchandising and that it is concentrated in comparatively few hands. I venture to say that the number of persons who are receiving large incomes in the life insurance business is smaller in comparison with the business itself and in comparison with the responsibility in- 56 curred, than in either of the other callings mentioned. The salaries of all officers and Home Office employes who are usually sup- posed to enjoy princely incomes comprise less than nine per cent, of the total expenses of the life companies ; while taxes, licenses and fees imposed by law in the various States are equal to nearly five per cent, of the total. Shall we say that the agents are overpaid ? The great majority of life agents like the great majority of men in every calling have hard work to make a living. Of the 4,000 or more agents in the employ of the New- York Life Insurance Company in the United States in 1897, a l ar ge proportion of whom devoted all their time to the work, only 841 wrote over $50,000 insurance during the year ; none of the remaining 3,000 odd could have got from his commissions an income of $1,000, and many got much less. In contrast with this, Mr. Edward Atkinson estimates the average wages of specially skilled men in the mechan- ical trades at over $1,200 per year, and those of average mechanics at over $700 per year.* * " Industrial Progress of the Nation," page 169. 57 It will probably be said that the companies are too eager for new business, and that they spend too much money in order to make a favorable showing in this respect. Suppose we apply the same criticism to other great en- terprises. Open your morning paper and read the expensive advertisements. These people are doing business for profit why not save all this money? Besides this expensive publicity, wholesale merchants and manufacturers em- ploy methods similar to those of the life com- panies, by maintaining agencies in many cities and employing an army of traveling salesmen. They will all tell you that these expenses are necessary in order to sell goods. The opposite method has been tried in life insurance. The Equitable, of London, pays no commissions to agents ; it has been in existence one hundred and thirty-six years; and it has about $35,- 000,000 of insurance in force. It issues less than four hundred policies a year. No doubt it takes good care of such as come to it ; they get their insurance at a low rate ; but very few people would ever enjoy the benefits of life insurance if all companies pursued such a pol- 58 icy. Isn't it better for the community that life insurance should be placed before every man and urged upon every man, even at the cost incurred by American companies, than that a few should receive its benefits at a low rate ? The object of a life insurance company should be, first, to insure men at some rate ; and, sec- ond, to make the rate as low as is consistent with safety and with the fulfillment of its reason for existence. While I believe earnest and persistent ef- forts should be made to reduce the expense rate, I do not believe in a cheese-paring policy. "The laborer is worthy of his hire," and the man who labors faithfully for life insurance should be able to live by life insurance. The most inviting field for effort seems to be the prevention of lapses. The second year is the critical period, and the ratio of lapses in all companies doing any considerable volume of business is, and always will be, high at that point. Various theories have been tested by different companies, and contracts have been made without renewal commissions to the agent, and again with renewal commissions. S9 The results as shown by the reports to the Insurance Department indicate that the re- newal commission has had little, if any, effect in reducing the lapse ratio, and companies which offer a standard form of agency contract based on a renewal commission to the agent, find their business going off the books just about as rapidly as the business of companies operating solely on a brokerage basis. The insured stands more nearly alone when he faces his second payment. Even if the agent who wrote the application is present, and has interests to be subserved, other con- siderations predominate. The inevitable reac- tion from the work of the rebater asserts itself at this point. In my judgment, the greatest cause of abnormal and improper lapse in the second year is the deplorable and indefensible work of the " Lightning Agent" or " Execu- tive Special" the Arch Rebater. There are natural and unavoidable forces at work which will make the lapses of the second year higher, perhaps, than in any other year. These causes we can never entirely eliminate they are a part of the business. We can only hope by 60 wise management to reduce the loss to the lowest practicable point ; but the man who was tempted to take his insurance in the first in- stance because the agent submitted a proposi- tion which appealed to the gambling instinct of humanity, a proposition which substantially offered to give him something for nothing, not only has no intention of paying the second premium, but he has been initiated into a vice which spreads like a contagious disease : it not only ruins him, but it contaminates and ruins his neighbor, and ultimately ruins the agent. The second year brings a man seriously face to face with the obligations of his contract. If he was well and honestly insured in the beginning, if he paid one hundred cents on the dollar, he is mentally quite ready to go on. The demand for the second premium brings no element with which he is not already familiar, and raises no question which he does not already understand. He feels that he has had nothing in the first year for which he has not paid, and consequently he is not mentally upset when he meets the conditions of the second 61 year which exact the same cost for the same protection. On the other hand, when the man who received a rebate the first year is brought face to face with the serious part of his con- tract, which dates from the second premium, he is mentally in the condition of a gambler. He got something for nothing the first year; or perhaps, more correctly speaking, he got a great deal for a payment that was inadequate and improper, and it is human nature for him to want the same thing the second year. It is natural for him to shrink from paying the lawful price which the second year exacts, and he dodges the obligation which thereafter he cannot shirk, refusing to put more money into a contract which from that time forth puts him on a level with other men. We cannot entirely overcome what I have called the natural conditions surrounding the payment of the second premium. Men's sur- roundings change. Even when there is no rebate offered, men may be overpersuaded by the influence of a stronger mind. There are men who have a proper sense of obligation toward their families only spasmodically. All 62 these things affect our business just at this point, and always will. We can, however, to a very- large degree, control the evil work of the re- bater. Legislation on this subject has done something, but we have learned from bitter experience that it cannot reach the real seat of the trouble. The one power that can effectually check the rebate evil is the Executive Head of each company doing business. If the agents of all companies understood that rebating was really prohibited, not only by law, but by the explicit direction of the Home Office of the companies they represent, and that back of that explicit direction was a fixed purpose to execute it, the evil would be largely decreased. A merely passive desire on the part of Executive Officers will accomplish very little. The deter- mination to abate what is more than a nuisance must assume an aggressive form. The agent must understand that his superior officers will not only notice a case of rebate if it is thrust in their faces, but he must also understand that they are looking for evidence, not only against the agent of some other company, but against him, and that if evidence is found, punishment 63 will be swift and certain. Even this will not wholly exterminate the evil practice. Men will occasionally steal, notwithstanding the statute law and the Ten Commandments. I hold, therefore, that agency contracts should be made on the theory that " the laborer is worthy of his hire," and that a good man is entitled to a good living. The apparently high expense rate of the first year that goes with this theory is perfectly legiti- mate and necessary, and in my judgment Life Insurance cannot otherwise be prosecuted with sufficient vigor to fulfill its true mission. But contracts which, to an outsider, appear to have been cunningly devised for the pur- pose of helping the agent to rebate, are quite a different proposition. The old style renewal contract was not devised for this purpose, but in very many ways it has practically operated to this end. There are styles of agency con- tracts in force to-day, the product of a later age, which convey the impression that they are intended to place in the hands of the agent exactly the tools which he needs to carry on this most nefarious trade. 64 Rebating and lapsing are twins, and if I may perpetrate an Irish "bull," twins born a year apart. The lapse follows the rebate, and the rebate is a direct offshoot of improper relations between the agent and his Home Office. This brings the matter directly home to those of us who hold executive positions, and raises the question as to what kind of agency contract will secure new business in the best way, and by that means reduce lapses to a normal level the second year. In attempt- ing to answer this question, I, of course, pre- suppose that the Home Office is unalterably opposed to rebating, and is determined to stop it, and that it cannot be tempted by any mere volume of business into winking at facts which indicate its existence, nor induced to retain in its service either the large writer or the small writer if he has been clearly guilty of the rebate offense. Assuming that such executive intention ex- ists, the rebate evil and its twin, lapse, are not uncontrollable. Any working system which will make it to the interest of the agent to do his business honorably from the beginning will 65 tend to check the lapse rate. The industrial companies have found that their best way of accomplishing this is to pay a commission on the increase in premiums in force. This charges up all lapses to agents so far as com- missions on new premiums are concerned and acts as a wholesome check on the writing of poor business and on the lapsing of business which ought to persist. Whatever we may think of the applicability of industrial insurance methods to insurance under large amounts, we must admit that the industrial companies have overcome difficulties that seemed insurmount- able, and that their experience and their ways of solving the problems that have faced them may at least furnish useful hints to the rest of us. In the company with which I am con- nected we have devised a plan for binding the agent closely and directly to the Home Office, transforming his calling into a permanent one, elevating his standard of character and of the treatment due to his clients. This plan is briefly, a system of annuities to agents, begin- ning after a definite period of service, fixed in 66 amount by the persistency of the business issued as well as its volume (in this feature embodying the essence of the industrial com- panies' idea as to compensation of agents), and continuing under well-defined conditions for life. The results in our experience are already marked and gratifying, and, while sufficient time has not yet lapsed to afford a complete demonstration, I am satisfied that we have taken a step in the right direction. I have said so much by way of criticism that I am sure no one will grudge me a par- agraph in praise of the benefits which Life Insurance has conferred during the past twen- ty-seven years. The companies have, during that time, received from policy-holders over three thousand million dollars ; they have paid over one thousand millions in death-claims, and nearly as much more in endowments, annuities, dividends and surrender values. It will help us to appreciate the significance of these figures if we compare them with others which more strikingly impress the imagination. A third of a century ago a terrible civil war raged in this country for four years. The number of deaths 67 in the Federal armies is officially stated to have been over 350,000; the National debt at the close of the war exceeded twenty-seven hundred million dollars; and the Government has since paid in pensions over twenty-one hundred millions. The debt was so great that the Nation's ability to pay it was openly ques- tioned, and our pension legislation has been the most liberal the world has ever seen; yet, since 1871, we have paid out for Life Insur- ance more than the amount of the National debt when at its highest point, and the pay- ments of the life companies to their members have nearly equaled the disbursements of the Government on account of pensions. The Na- tion poured out blood and treasure like water, and laid a heavy burden upon posterity, that it might insure its own integrity and perpetuity; under Life Insurance, individuals have freely paid these vast sums that they might insure the integrity and perpetuity of their families, and that their posterity might be free. The patriot who gives his life for his country, and the man who insures his life for the protection of his family, alike link their being with the 68 future by unselfish devotion to present duty, and though they perish outwardly, they still live "In minds made better by their presence; live In pulses stirred to generosity, In deeds of daring rectitude, in scorn For miserable aims that end with self, In thoughts sublime that pierce the night like stars, And with their mild persistence urge man's search To vaster issues." 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Insurance Premiums $3 , 1 39,293, 003 Annuity Premiums 49> I 5595 I Interest and Rents 879,830,767 Total Income $4,068,279,721 Death-Claims Paid $1,051,006,646 Endowments 84,95 1 >^4O Annuities 29, 524,064 Surrender Values 426,250,525 Dividends 413,857,241 Total to Policy-holders $2,005,590,116 Expenses and Taxes $828,302,848 77 companies Assets January I, 1871 $272, 129,969 77 companies Surplus January I, 1871 $49,214,206 56 companies Assets January I, 1898 $1,344,589,632 56 companies Surplus January I, 1898 $187,794,037 77 companies Insurance in Force January I, 1871 .. $2,046,254,488 56 companies Insurance in Force January I, 1898 .. $5,328,072,646 Industrial Insurance in Force January I, 1898 $987,110,692 UNIVERSITY OF CALIFORNIA LIBRARY, BERKELEY THIS BOOK IS DUE ON THE LAST DATE STAMPED BELOW Books not returned on time are subject to a fine of 50c per volume after the third day overdue, increasing to $1.00 per volume after the sixth day. Books not in demand may be renewed if application is made before sriod. 'APR Q >.<*'