JOHN HENRf NASH LIBRARY ^ SAN FRANCISCO <8> PRESENTED TO THE UNIVERSITY OF CAUFORNIA ROBERT GORDON SPROUL. PRESIDENT. <«> BY" ♦ Mr.andMrs.MILTON S.'RfiY CECILY, VIRGINIA AND ROSALYN RAY AND THE RAY OIL BURNER COMPANY ^T'iCI 1 Digitized by the Internet Archive in 2007 with funding from IVIicrosoft Corporation http://www.archive.org/details/advertisingindexOOjaffrich The Advertising Index By Rubin Jaffe Educational Committee Los ANGELES ADVERTISING CLUB Copyrighted, 1918^ by Rubin Jaffe Published June, 1918. ^ Appreciation is expressed to Arthur L. P'ullwood . for his most valuable assistance rendered in the writing of The Advertising Index GIFT The Advertising Index Dedicated to the ASSOCIATED Advertising Clubs of the World Annual Convention San Francisco -1918 122 The Advertising Index THE INDEX IDEA How MANY TIMES liave you noticed an ad or news item that you felt might some time be utilized in your work? You probably made only a mental note^ depending on your memory to recall it when the occasion required. It may be that you clipped and "filed" the item among your "papers" or carefully "dog-eared" the page, and kept the whole publication. Perhaps a month, a year, or maybe five years later, the point arises on which this reference would be help- ful. Groping in your mind, you dimly recollect having seen "something" sometime, which just fits the present case. You ransack your memory, your folders, and your "old envelopes" in a fruitless endeavor to find "it." If lucky, you may; with possibly only an hour or half -hour of your time wasted, (and the keen edge of your idea worn off in the search.) More often you fail to locate it — which immediately enhances its value^and you reluctantly return to your task, which now appears doubly difficult. Have you ever had this experience.^ 8 The Advertising Index Glance around the desk of the average advertising man and you will see shelves filled with books, magazines, papers, cuts, drawings, etc. Near by will be a cabinet containing folders marked "Ideas," "Good Ads," or "Color Work," all so crowded that hours of search might be required to locate any particular clipping. Look into his "den" at home and you will probably see magazines strewn about so profusely as to discour- age even the most patient seeker of information. Many have been laid aside for future use, but lie neglected until they 'become an eye-sore to their owner. Some rainy Sunday afternoon he decides to clean-up, and the whole accumulation goes into the rubbish barrel. The average student is often as guilty of this lack of system as the advertising man. It is also true of other business men, but to none is the quick, complete, comprehensively-indexed file more essential than to the writer of ads. A great part of his education is gained from the ad- vertising pages of newspapers and magazines, where he sees what other men, trained and thinking along his own line, are producing. Few professions offer this opportunity to the stu- dent. One salesman must accompany another to learn his arguments and observe his methods. Even then, he has not a finished product that can be dissected and analyzed at leisure, and referred to at will. Nor can the purchasing agent, the credit man, or the office manager benefit by the experience and methods of fellow workers, except through personal contact. A Guide for Student and Veteran 9 It is natural that the advertising man^ whether inex- perienced or veteran^ should frequently see ads he desires to save — and file them. His failure to clearly classify^ however^ deprives him of their use^ because they are so liard to find. Emerson emphasized the importance of classifica- tion. He said that it was half a man's education. In his essay "The American Scholar/' the point was ad- vanced that a man is not educated merely because he carries a mass of facts in his head^ but only when that knowledge is so classified that it is instantly available. Too much stress cannot be laid upon the importance of accurate classification. One will be amazed at its wonderful possibilities. If a personal reference may be pardoned^ the writer's own experience can testify to this. His file included over two hundred folders^ eacli containing at least t.en items^ and some as many as a hundred. With a memory not at all abnormal^ he can recall almost immediately any particular item^ merely upon mention of the classification. This is the principle employed by the memory "sharp" who asks you to call out numbers, and remem- bers them by association with other numbers. It is the underlying basis of all memory "systems." You might see a spike-like cluster of white flowers a hundred times without it making any impression what- ever. You may not even recall ever having seen it. But once learn its name and botanical characteristics (in other words, classify it as a hyacinth) and you will never fail to recognize the flower at sight. 10 The Advertising Index Soon you will have a knowledge of the hyacinth, gained without special conscious effort on your part — ac- quired simply because classification and association re- tained otherwise insignificant facts in your mind, filed them in the proper recess, and made them instantly avail- able. Yet the complete, intelligent Advertising Index is rarely found. The young man just commencing his career is not sufficiently familiar with the practical side of his chosen work to classify. That ability comes through experience. As he grows and learns, he usually becomes too busy. Then, too, that very experience makes him feel superior to the Index — and so he is deprived of an assistant capable of taking infinite worry and detail from his mind. The ideal method is to begin the collection of clip- pings at the very threshold of your career. Save every- thing — without attempting to classify. Let your ma- terial accumulate for a year or two before you tackle it. You will then be better able to intelligently classify. There is but one drawback J:o this plan. It is no single evening's lark to carefully analyze a two year's accumulation of clippings of every sort and description. While an interesting and extremely instructive proceed- ing, it is infinitely slow. A year of steady work, four or five evenings a week, may be necessary to complete the task. If you have the ambition and patience, then by all means follow this ideal system. No teacher, book or course will ever give you the thorough knowledge that A Guide for Student and Veteran 11 results from the thoughtful analysis of current adver- tising. When you can figure out rvhy a certain illustra- tion was used, or the reason for the appeal; the style of copy; shape of ad or any of the hundred other factors, then You Have It — it is yours for all time. But few have the inclination or time for such pro- tracted methods, and the best alternative is the recorded ekperience of others. It is through books that we gain the benefit derived from experiences, without the neces- sity of we ourselves passing through them. So it is for the young man, either in school or just commencing practical work, that this Advertising Index has been compiled. It gives him an insight into the ad- vertising craft that could otherwise be obtained only by actual experience. It is a "ground floor" start; a six month's advantage. Primarily, The Index is intended for the beginner, although the gray head of experience can also benefit from its brief phrase-classifications, as they remind him of lessons already learned, which fickle Memory often overlooks. WHAT THE INDEX DOES It has been pointed out to the student and young ad writer how he may be served by The Advertising Index. An ad no longer appears as simply "good" or **bad/* With The Index classifications impressed upon his mind, he can analyze. Every illustration has a **why'* to him. He notes the use of "white space/' the kind of type, etc. He can identify the appeal that has been used. He follows campaigns, analyzes them, and discovers their keynotes. It is as though an informed and experi- enced advertising man was continually at his elbow, ex- plaining everything. The advertising pages of maga- zines and newspapers become, as they should, his text books. When he sees an ad worth keeping, he files it ac- cording to intelligent classification, and can instantly put his hands on it when wanted. A time will come when that item will help solve some problem or fit into an ad. It may be the question of "white space." Turning to that folder, he can quickly see how this has been handled by others. It may be "appeal" or "layout" or any of the factors that enter into the ad man's daily work. Whatever it is, his silent assistant will tell him the "how" and the "why." Actual reference to the folder for an item will often be unnecessary. The accumulated effect of constant ob- servation and classification will have filed it away in the brain. Then it becomes Experience. 13 SYSTExM— FOE OF DELAY AND WORRY The file when completed may have three hundred dif- ferent folders. But confusion quails before classifica- tion, and once the knack is acquired, clippings will be found almost instantly, no matter how long filed. As the ad man grows, his file grows with him, be- coming increasingly valuable. Above all, it relieves his mind of that secret dread (so often felt) that he is not "cashing in" to the fullest extent on his observations and experience — that he is overlooking something. 15 THE INDEX AS A REMINDER The Index renders another service to the experienced as well as beginners. Without any reference whatever to the folders, it may be used as a guide in planning ad- vertisements and campaigns. For example: You may wonder just what "appeal" would be best. After some thought^ you select one of the many that might be used ; commence its development ; and then suddenly recall another (far more effective) that hadn't occurred to you in the first place. With The Advertising Index, however, you simply turn to the page of "Appeals/' and there before you are all that can be used. It is then merely a question of selection. You cannot possibly overlook any, for they are All clearly available. Back there, in the recesses of your gray matter, does not lurk the fear that perhaps, perhaps, you are overlooking "something." This is applicable to every phase of the advertise- ment or campaign. If you are uncertain about the "Method of Telling Your Story," a glance at Page 93 will remind you of Analogy, the Anecdote, the Conversa- tion, the Testimonial, Timeliness, and the rest of the established advertising "Methods." The "Illustration" page will enable you to quickly select from All picture-types the one you think best fitted for the particular case. The selection of Appeal, Layout, Method, Type, Color, et al — each can be facilitated by The Index. 17 18 The Advertising Index Through the experience accumulated in analyzing your material^ you may perhaps find it unnecessary to refer to The Index. But the mere fact that it is on your desk^ always available^ will instil confidence and give you an easier mind. Should you desire further information on any spe- cific point, refer to the folder — and there it is ! Have you a triangle effect in mind.^ A glance through the "Triangle" folder will give you ideas. Do you want an air of class and refinement in your ad.^ The folder will show you how this effect can be gained. And here a word of advice: The Index with its wide range of classifications will broaden your perspec- tive. Familiarize yourself with All its divisions. Do not neglect any because they are not within the present scope of your daily work. Observe and classify every- thing that comes within the range of The Index. You can never tell when the point you noted today may be employed in your copy or layout. THE AUXILIARY INDEX The Advertising Index is devoted to fundamentals. It is written for the Advertising Profession — as a guide to its craftsmen^ without regard to the use they are mak- ing of their knowledge. Every well-conducted Advertising Department will, in addition, carefully maintain a file of information re- lating to its particular products. The advertising man for the grocery will have at his finger's tips, the history and use of everything sold in the store — from sugar to Russian Caviar. The writer for the department store, for the motor car manufac- turer, for the tobacconist — each will have his particular data available. 19 THE FILE AND FOLDERS The Index classifications have been numbered for a double purpose. First: to make reference easy; and sec- ond, to insure that you number your folders. This is particularly important. Do not attempt to find your folders by alphabetical sequence. Depend on numbers. The mind more readily grasps the fact that "217" follows "216" than that "Pleasure" is next in alpha- betical order to "Patriotism," under the classification of "Appeals." Second-hand folders will answer your purpose as well as new ones. If used before, they can be inverted. Folders are serviceable even if both sides have been used, for the index tab is of little importance. Old folders can be had for a nominal sum from any business house. Although it is desirable to have the classification written on the folder, its number, appearing in the upper corner, is the essential — like this: An upright 4-drawer cabinet is best adapted for the file. The student may make its equivalent from packing cases. Four drawers will be ample for a long period of time. 21 A — Appeals 1. Ambition 2. Appetite 3. Comfort 4. Love of Country Life or "Back to Nature'' 5. Curiosity 6. Economy 7. Pear 8. Home Love 9. Mother Love 10. Mystery or Romance 11. Ownership 12. Patriotism 13. Pleasure 14. Profit 15. Provision for Family 16. Sporting or Athletic 17. Vanity 18. Miscellaneous 23 Announcements — A 19. Introductory 20. Closing and Holiday 24 APPEALS As YOU BEGIN to obscrve^ you will notice that some cer- tain fundamental appeal is the basis of every good ad- vertisement. The same appeal is often used for differ- ent subjects. Baking powder, shoes, radiators, phono- graphs and automobiles can all appeal with equal effect to the instinct of "Mother Love." Analyze. First determine the appeal. Then try to decide why it was used. The Index does not attempt to tell you the place for the Appeals or their relative values. That you must decide for Yourself. In this way you will derive the greatest benefit. It will become part of you. Fill your folders with examples. Do not fear that you will file too many, for as you observe and analyze, classi- fications will become more and more obvious. The simpler types will no longer occupy your attention. Their identity will be apparent at a glance. This dis- cernment will be a part of you — it will be ExpteRiENCE. The more you progress the less you will file. 25 ANNOUNCEMENTS General classifications^ as you will note, are listed al- phabetically. Thus "Appeals" comes first; accompany- ing it under "A" is ''Announcements." Introductory Announcements (19) -File here ads referring to store openings, introducing new prod- ucts, etc. There is a certain form to be observed in this class of advertising that is sometimes difficult to recall, unless examples are available. Closing and Holiday Announcements (20) - For- mal announcements of store closings because of holidays, death, etc., come under this classification. 26 B — Bad Advertising 21. Animal with Food Product 22. Irrelevant Heading 23. Too Crowded 24. Miscellaneous Booklets and Folders 27 BAD ADVERTISING By noting the flaws in advertisements, you can avoid similar mistakes in your own work. No attempt has been made in The Index to include all forms of poor advertising. This is frequently a matter of personal opinion. Animal with Food Products (21) -The mistake is occasionally made of objectionably associating animals with food products. This, in the opinion of many adver- tising men, is poor taste, for one can readily see that the picture of a wallowing pig or slimy frog does not add to the attractiveness of a food product. Irrelevant Headings (22) - File here ads in which the caption is not pertinent to text or product. Too Crowded (23) - These are ads which impress one as containing too much material for the space em- ployed. Miscellaneous (24) - This folder is for the gen- eral filing of poor advertisements. Classifications can be added to "Bad Advertising,** as to any other section of The Index, at the discretion of the filer. 29 BOOKLETS AND FOLDERS No NUMBER has been assigned to this classification. Often it cannot be kept in a single folder. About half an entire drawer should be set aside for booklets and folders. Keep every one that comes into your hands — good^ bad or indifferent. Do not attempt to classify as you will soon have so many that it will be impractical. Your collection of folders and booklets can be used in a number of ways ; for copy^ color^ cover designs^ size^ etc. Thumbing slowing through them when you are planning a booklet will give you many ideas. 30 C — Color 25. Black and White 26. Blue 27. Brown 28. Red 29. Yellow 30. Two-color 31. Three-color 32. Four-color 33. Bold Effects 34. Subdued Eft'ects 35. Miscellaneous 31 Copy — C 36. ''Colloquial; Vernacular'^ 37. Associative Instances Tersely Told 38. Copy That Makes You Taste 39. Copy That INIakes You F^el 40. Slang 41. As You Would Tell It {First Person) 42. Classic Style 43. One Sentence 44. Short Sentences 45. Copy Pointers 46. Suggestions and Ideas 32 C Campaigns {and their keynotes) 47. Big Ben Picture of Product Predominating Excellent Example of ^'Colloquial; Vernacular" Copy 48. B. V. D. ' ' Colloquial ; Vernacular ' ' Copy 49. Chalmers, Word Selection — Malces You Feel 50. Franco- American Soup Classic Copy and Layouts that Convey Elegance and "Tone" 51. Gillette's Decollete Razor Atmosphere of Elegance and Daintiness 52. Kellogg 's Krnmbles Bold Layouts — Picture of Product Predominating 58. Overland Wonderful Comparative Illustrations. Appeuls to all Emotions 54. Pall Mall Blind Advertising 55. Sanatogen Suggestion — Appeal to Emotions 56. Shredded Wheat Bold Layouts — Simple, Sane Copy 57. Sterling Gum Mystery: — Appeal to Curiosity 58. Van Dyke Cigars Atmosphere of Elegance Through the Quoting of Foreign Mottoes 33 Miscellaneous — C 59. Calenders 60. Catalogs 61. Circulars 62. Circulation 63. Competing Products 64. Containers 65. Contests ^Q, Costs of Advertising 34 COLOR Examples will show you just how colors have been used. You may find it difficult to describe a certain shade to your printer or artist. With a display of the actual sample^ this is a simple matter. No attempt has been made, of course, to include all colors ; the idea given can be followed out as far as de- sired. The various colors are mentioned down to Classifica- tion No. 30. Use these folders for ideas, or for filing certain tints or shades. Two-CoLOR — Three-Color — Four-Color (30-32) Few ad men can tell offhand the number of colors in a piece of work. Color-work samples, with the number of colors designated, are obtainable from the catalogs of printers and paper dealers. File these under their proper classifications so that you may become familiar with multi-color work. Bold Effects (33) - In this folder save examples of brilliant, vivid, eye-compelling color effects. Subdued Effects (34) - Save subtle, softened ef- fects gained by the omission of bold colors. Miscellaneous (35) - This folder is for general notes and articles on color-harmony and color-combina- tion. Not for samples — ^just bits of miscellaneous in- formation that one picks up here and there in trade magazines, books, etc. 35 COPY It is on copy that the beginner usually lays particular stress. To him it is often the sum and substance of the whole craft. He thinks that clever, wonderfully-worded copy (the kind "the boy Harold" writes for the literary section of the High School Annual) is all there is to Advertising. He seeks to acquire a "style." A Thesaurus is his constant companion. He ponders for hours over single words, giving minor consideration to the question: "will it sell goods?" Which is all very well — if not overdone. It is part of Experience. The chances are nine out of ten that he comes through safely, with a clear, simple style of copy, perhaps not as "clever" as the effusions of youth, but nevertheless one that "sells the goods." Copy is an important requisite. Here again, the best teacher is the newspaper and magazine page. There are certain distinct types of copy. Learn the classifications so you will recognize them. '^Colloquial; Vernacular^' Copy (36) - One of the most popular and effective styles is that written in the interesting, snappy, slangy vernacular of the day. "Big Ben" copy is a notable example. While not "clever," it has a ring and swing that car- ries you right along. The student should pay particular attention to this style. He will find nothing startling or out-of-the-ordinary in its construction, but it will teach better than anything else, the effectiveness of simplicity. 36 A Guide for Student and Veteran 37 The brief copy that occasionally accompanies Hart, SchaiFner and Marx illustrations is of that type, as are many of the automobile ads. Associative Instances Tersely Told (37) "Stripped to the waist, his huge torso streaming with sweat, a workman swings the heavy iron core to an iron table, and wrenches off a tire which has just come steam- ing from the heater." Thus began a recent advertisement that aroused much comment. It catches and holds the interest at once. It is an instance or episode, tersely told. This type is often used in general or "good will" advertising by the intro- duction of incidents relating to the use or manufacture of the product. It is the characteristic style of the late Elbert Hubbard. Read his work and you will see that incident after incident, historical, industrial, and other- wise, has been used. Copy That Makes You Taste (38) -This is the "Appetite" copy used in food advertising. Such writing is an art in itself and, according to the formula, should produce smacking of the lips and watering at the mouth, indicative of the reader's desire and hunger for the delicacy described. In this connection, it is interesting to note that one of the best pieces of "appetite copy" ever written came from the pen of Washington Irving. Read in the "Legend of Sleepy Hollow," his description of Ichabod Crane's flight of fancy as he gazed hungrily through the doorway of old Baltus Van Tassel's banquet hall. 38 The Advertising Index Copy That Makes You Feel (39) - "A quick mas- sage from head to toe with mild, bubbling, copious Ivory lather, a plunge into clear, cold water, a brisk rubdown and one enjoys that feeling of exhilarating cleanness which gives body and mind a running start in the day's work and play." Such copy makes you feel. Occasionally you find such advertising literature, full of energy and life, that car- ries you along bodily and makes you perform the action it suggests. Your folder will not contain many samples, but treasure them, for they represent one of the most important "Copy" divisions. Slang (40) - This style is largely used in advertis- ing tobacco. "Prince Albert" is a good example. As You Would Tell It (First Person) (41) - This is copy written in the first person, the ad appearing as a letter or the relation of personal experience. Pyrenc and Community Silver advertisements employed this style. Cl^vssic Style (42) - The academic or classic style of writing used by the "bards," the choice English of the college professor's History or Grammar, is some- times used to give "tone" and an air of elegance to a product. One Sentence (43) - "Brevity is the soul of wit" — and good advertisements sometimes contain but one sentence. This copy has invariably been given careful thought so that it is usually direct, clear and forceful. A Guide for Student and Veteran 39 Short Sentences (44) - How often the ad man, the reporter — every professional writer — hears this counsel. Short sentences, undoubtedly, impart a certain force and punch. Listen to this: "Gears shift with the slightest effort. It steers simply. The front wheels cling to the crown of the road. The rear are right down on the ground." The many short, staccato sentences drive the message home much better than would a single long one. Watch for the short-sentenced ad. Copy Pointers (45) - P'ile here the articles and pointers on copy writing often seen in advertising maga- zines. Suggestions and Ideas (46) - Here can be filed actual examples of various copy styles (that may or may not come under a specific classification) with which you wish to become more familiar, or expect to use in the fu- ture. In other words, this is your **Idea" folder on Copy. CAMPAIGNS Save completed advertising campaigns. Analyze their themes. You will note that one dominating idea is car- ried through the series. A few campaigns and their ''keynotes'* have been listed in The Index^ most of which you will undoubtedly recognize. No attempt was made to include all that were available^ for many campaigns are of local significance only. Enough have been men- tioned, however, to convey the idea. Do not try to analyze each ad of the series as it ap- pears. Just clip and file it in the folder, to be consid- ered when the campaign is completed. It is needless to emphasize to the thoughtful advertis- ing man the importance of the ''Campaign" division. A file of completed campaigns is an invaluable reference, embracing almost every factor of advertising — copy, illustration, layouts, etc. 40 MISCELLANEOUS Calendars (59) - Sometime during his career^ every advertising man dabbles with the souvenir calen- dar. Save examples of this type of advertising. You may never use Calendars^ but the mere fact that you have given thought to the subject and filed samples, makes you a better all-around ad man. Catalogs (60) - This is for catalogs of all descrip- tions. Some day you may have one to compile and main- tain. Circulars (61) - Circulars that are handed you on the street, left in your mail box, or sent under first class postage, come within this classification. Circulation (62) - This is the ogre that will con- front you almost daily in your advertising work. Here file odds and ends pertaining to the subject, circulation figures, etc. If a beginner, you will at least know what the solicitor is *'orating'* about when you experience his first visit. You, Mr. Veteran, can, of course, fill the folder with pet facts and figures to use as ammunition when the representative of the Daily Echo drops in to show you why you're losing money by not using his paper. Competing Products (63) - Advertisements of competing firms selling the same line can be kept here. It is interesting to observe the varying methods used in exploiting similar articles. 41 42 The Advertising Index Containers (64) - It is often the ad man's task to create new cartons or packages. With old established concerns, where the container is usually the cold, life- less pattern of many year's standing, he may insist upon a new package of attractive design before starting the campaign intended to place it on the shelves of the dealer and in the hands of the consumer. Save samples of pleasing original design for reference. Also articles dealing with color, form, and other factors that enter into the problem. Contests (65) - The "guessing" and ''prize" con- test is sometimes used as a method of Advertising. Learn the **how" by filing examples ; also any special articles that come to your attention. Costs of Advertising {6Q) - The young ad man is often at sea concerning the cost of space, printing, art- work, and the other things he must purchase. Show the layman a booklet, ask his opinion of its cost, and you will be surprised how far he misses the mark. When- ever you can, learn costs and file the figures, together with a sample of the work, if possible. D — Dealer Advertising 67. Dealer Ads for Good Will ^S. Dealer Helps 69. Dealer Broadsides 70. Lists of Dealers D — Direct-by- Mail Advertising' 71. Broadsides 72. Envelopes 73. Envelope Enclosures 74. Follow-Up 75. House Organs 76. House Organs— ''How" 77. Mailing Lists 78. Percentage of Returns 79. Suggestions and Ideas {Letters — see Page 84) 43 DEALER ADVERTISING The YOUiSKG man just starting in Advertising often forms his opinions only from the consumer advertising he sees in the pages of magazines and newspapers. He seldom sees a trade paper containing dealer advertising. Yet this is of the greatest importance. The wise ad- vertiser is fully as anxious to ''sell the dealer" as the consumer. Investigation shows that even where the con- sumer specifically asks for an advertised article^ the dealer can many times switch him to another brand. Familiarize yourself with ''dealer" advertising. This is best accomplished through reading trade journals. Books which explain the dealer's function in the scheme of distribution, like Cherington's "Advertising," are also helpful. Dealer Ads for Good Will (67) - So highly is the good will of the dealer valued, that ads are often run for no other purpose than to cultivate it. Although seen most frequently in trade publications, they are occa- sionally found in mediums of general circulation. Dealer Helps (68) - This is a most important di- vision. In many Advertising Departments, it constitutes the bulk of the work. Window displays, wall-cards, booklets, signs, circular letters, movie slides, blotters, catalogs, etc., are forms of Dealer Help. Many articles will be read concerning this subject. Save them, together with any actual examples of "dealer help" that you ob- tain. 45 46 The Advertising Index Dealer Broadsides (69) - Bulky folders or book- lets are often issued to deliver a "broadside'* in selling the dealer the firm's advertising. These generally con- tain proofs of the contemplated campaign, together with strong inducements for the dealer to stock up so that he can "cash in" on the anticipated demand. Lists of Dealers (70) - Ads sometimes appear, crowded with small type, containing nothing but the names and addresses of dealers selling the advertised article. These have a two- fold purpose; to impress the dealer, and to inform consumers where the article is sold. DIRECT-BY-MAIL ADVERTISING This is printed matter going direct to the prospect. Re- sults are thus made directly traceable. Direct-by-Mail Advertising constitutes an important division. Many individuals and concerns specialize on it alone. At least two magazines^ ''Postage" and ''The Mail Bag/' are devoted entirely to the interests of Direct-by- Mail Advertising. These are invaluable for those who desire to know more about the subject. The "Layman Printer/' published by the Multigraph Co., is also good. Letters, booklets, envelope enclosures and broadsides are the ammunition used in Direct-by-Mail Advertising. Broadsides (71) -All Broadsides are not intended solely for the dealer. Many are designed for the con- sumer. The Broadside is usually on a large sheet of heavy paper with three, five, or more folds. Envelopes (72) - Only recently have envelopes been utilized by enterprising advertising men to help "put over" the message. They are often in the shape of amusing cartoons, copy or illustrations designed to ex- cite curiosity concerning the matter within the envelope. Envelope Enclosures (73) - These are usually single sheet leaflets, enclosed with statements, letters, etc. Follow-Up (74) - This is the series of letters or booklets which follows the original letter to the prospect. They are intended to still further convince, remind, or "close." File such letters or folders here, together with any articles you read pertaining to the subject. 47 48 The Advertising Index House Organs (75) - Little booklets are periodical- ly published by many concerns containing news about the product, factory, etc. They vary from handsome booklets, in color, containing numerous halftones, to single sheets, crowded with type. There are thou- sands of House Organs printed throughout the country, both for the dealer and consumer. In this folder, put one copy of every House Organ you find. Keep a com- plete file of those that particularly interest you. House Organs — "Horv" (76) - File here articles dealing with the House Organ — telling its "how." Mailing Lists (77) - These are of the utmost im- portance in Direct-by-Mail Advertising. They can make or break the entire campaign. For instance: how many returns do you think could be obtained by sending de- scriptions of a high-priced car to a list in the tenement district of New York ; or of a phonograph to the inmates of a deaf and dumb asylum.^ There are firms who make a business of compiling and cataloging Mailing Lists. Get one of their catalogs to file in this folder, togt^ther with any articles you read dealing with the subject. Here also file any mailing lists you may use. Percentage of Returns (78) -What percentage of returns should be expected from a Direct-by-M^il campaign .f* Such knowledge usually comes through ex- perience, but occasionally one reads pertinent articles. Suggestions and Ideas (79) - File here general articles and suggestions on Direct-by-Mail Advertising. F — Miscellaneous 80. Fake Advertising 49 MISCELLANEOUS Fake Advertising (80) - One still sees examples of "fake" or dishonest advertising in the daily press and other mediums. It is, however, gradually being stamped out, and in a few years should be extinct. The progres- sive advertising man quickly learns that truth pays. "Truth" is the motto of the Associated Advertising Clubs of the World. This organization, through its Vigilance Committee, is doing wonderful work to eliminate dis- honest advertising. , 51 G — General 81. Ad Clubs 82. Advertising History 88. Advertising — Inspirational 84. "I Can Write Them INlyself ''— Boss 85. Advertising Humor S^. The Advertising Man 87. The Advertising Department 88. ^'It Pays to Advertise" 89. Power of Advertising 90. Psychology of Repetition 91. Who Pays for Advertising? b^ GENERAL You WILL frequently see articles about advertising which may interest you^ though they have no specific bearing on your daily problems. These are often inspirational in character. Some that appealed to the writer are here listed. They may serve as a guide for your selections. Ad Clubs (81) - Every ad man should belong to his local Advertising Club. Even though its weekly meet- ings do not yield a harvest of ideas directly applicable to his work^ the inspiration and good-fellowship that results from mingling and rubbing elbows with other business men should make it worth while. Above all^ the advertising man must be broad-minded. Listening to the many subjects of general interest us- ually heard at an Ad Club meeting contributes to his de- velopment. It gives breadth of view — advei^tising itself you can learn from the profession's magazines^ books, the advertising columns, and your daily work. In this folder, file all matters you wish to save pertain- ing to the Ad Club. Advertising History (82) - You should, of course, be familiar with the history of your chosen work. Its story dates back to the very beginning of civilization. Historical articles are seen from time to time. Advertising — Inspirational (83) - Reams of pa- per are annually used to extol the greatness of advertis- ing, its power and possibilities, etc., etc. Though us- ually inspirational and idealistic in character, you will no doubt want to save some of these articles. 55 56 The Advertising Index "I Can Write Them Myself^^ — Boss (84) - Many a business man has the mistaken belief that ad-writing is the easiest thing in the world. That misguided in- dividual sometimes happens to be the "Boss." "I Can Write Them Myself/' one of the standing jokes among advertising men^ is often the inspiration of cartoon and anecdote. Advertising Humor (85) - The humor of advertis- ing is not confined to the specimens sometimes seen in the advertising columns. Like most other professions^ it has its humorous stories. Save these, for, sooner or later, you will be ''making speeches" (oh yes, you will) and they will come in handy. Public speaking is part of the advertising man's de- velopment. Grasp every opportunity. Speak before the Ad Club. Return to your old Advertising Class and tell them how you do it ; anything that will give you a chance to stand on your feet before an audience and talk. Have something to tell. Swallow your fears. Be natural^ and you will be surprised to find how easy it is. The Advertising Man (86) - This individual is frequently the subject of sketch and fiction story. His methods, his achievements, his idiosyncrasies, his train- ing, etc., are often recounted. Naturally, you will be in- terested in these articles. The Advertising Department (87) - The systems of the Advertising Department, its equipment, opera- tion, etc., will also interest you. File here articles, book- lets and notes pertaining to the subject. A Guide for Student and Veteran il "It Pays to Advertise'" (88) - Americans become familiar with this catchword almost as soon as they can talk. It is the basis of innumerable stories and articles. A play with the theme and title "It Pays to Advertise'* was produced by George M. Cohan. Power of Advertising (89) - For years the public had only a dim conception of the power of advertising. It remained for the Great War to forcibly demonstrate its real force. Every war activity, from recruiting and food conservation to the sale of bonds^ owed its success in a large measure to advertising. Publicity is now regarded as one of the greatest forces in existence. It is a moulder of public opinion, a power that can change the breakfast habits of a people, or save and destroy nations. Here is another "General" sub- ject with which the ad man should be well acquainted. Psychology of Repetition (90) - Repetition is frequently advanced as the psychology of advertising. "Repetition is Reputation." Many advertisers hold that repeating a name often enough will insure its success. You should know something about the psychology of ad- vertising — so file the articles you read. Who Pays for Advertising.^ (91) - You will often hear this question discussed by advertiser, dealer and consumer. It has even been the subject of Senatorial investigation. Undoubtedly, it will exist as long as Advertising itself; at least, until non-advertisers stop dangling the bait, "We don't advertise — and give you the difference." Post yourself on this problem for it will come up time and again. H — Headlines 92. Direct Command 93. Curiosity 94. Suggestions and Ideas 59 HEADLINES Captions are the cause of much brain-racking, for upon them may depend the success of the entire advertisement. Only a few classifications have been indicated in the division. More can be added as you identify them from analysis. It has not been considered necessary to elaborate on the different classifications. You will recognize the caption that gives you a direct command like ''Become a Cartoonist" or "Avoid the Hard Labor of Letter Writ- ing," etc. The curiosity-arousing caption is also readily identified. 61 Illustrations 95. Action Pictures That Arrest Attention 96. All Illustration — (little or no copy) 97. Appetizing — (see '-Appeals") 98. Arrow and Hand Pointing 99. Before and After — (similar to Picture Comparison) 100. Picture Ccmparison — ("Our way" — "The other ivay") 101. Cartoons — (Humor) 1 02. Eye-centering 103. Pictures That Convey Feeling 104. ''Freak" Illustrations 105. ' ^ Kids ' ' — (See ' ' Motherlove ' ' under Appeals) 106. ''Girls'^ 107. Illustrations That Tell the Whole Story 108. Hand Extended to Reader 109. Irrelevant Illustraticns 110. Picture of Product Predominating 111. The Smile 112. ''Sensational" Pictures 113. Use of Product 114. Visualized Command 115. Suggestions and Ideas 63 Illustrations (^Miscellaneous) 116. Backgrounds 117. Crayon Drawings 118. Good Cuts 119. Poor Cuts 120. Silhouettes 64 ILLUSTRATIONS The importance of Illustrations in Advertising needs no emphasis. It is obvious to the young man as well as to the veteran. Yet it can be safely said that few have analyzed illus- trations to discover their underlying laws^ although many are^ from experience^ unconsciously aware of them. Acting either on impulse or after long consideration, an ad man may decide on a certain type of illustration. There is a possibility, however, that he may have over- looked another type, far better suited. This oversight would have been avoided had a list containing all the fundamentals of Illustration been available. The Illustration page of The Advertising Index is therefore especially valuable to the experienced man. It is the product of careful analysis, and conclusively shows that certain, well-defined principles underlie all Illustra- tions. That is, some twenty odd laws govern all the pictures seen in advertisements. The same principle can be adapted in various ways for different ads. For example: No. 107 which is the "Hand Extended to Reader" idea was used in advertising an adding machine, a soft beverage, a magazine and a cigarette. In the first case, two hands held out a stack of bills to the reader with the caption "Need More Money in Your Business.^" No. 2 showed a smiling soda-vendor at the ball game, offering Coco-Cola to the reader, and the heading "Here You Are." No. S depicted a hand offer- 65 66 The Advertising Index ing cigarettes, while in No. 4, a smiling clerk extended the latest issue of the advertised magazine. Although totally different products were advertised, the same fundamental idea was used in all the illustra- tions. With The Index, the young ad man will soon be- come familiar with these laws, and thus be able to plan illustrations more intelligently; at the same time mak- ing easier the explanation of the idea to the artist or photographer. The experienced man, consulting this page of The Index, can decide just what type of illustration is best adapted, without the fear of overlooking any. It aids him, too, in classifying the ads he sees. Ads can be re- peatedly observed, but without classification, the impres- sions they leave are weak and evanescent. Once classi- fied, however, they assume a distinctly definite meaning. They are recognized and more strongly impressed on the mind every time they are seen. To the commercial artist, this page of The Index is valuable for reference, as a guide in filing, and in other ways which will occur to him. Action Pictures That Arrest Attention (95) Action arrests attention. Since this is the primary ob- ject of advertising, "action'* pictures, either relevant or irrelevant, are used to gain the result. The value of the irrelevant picture for this purpose is a moot question. A good "action" picture was used in announcing a notable hill-climb made by the Hudson Supersix. It showed the car speeding up a hill. The action was so A Guide for Student and Veteran 67 strong as to instantly arrest the eye. It told the story of the ad as well. An example of irrelevant action showed four runners just leaving the line, with the caption "Off to a Good Start." This illustration was intended to advertise tooth powder. All Illustration — {little or no copy) (96) - In some advertisements the entire space, or most of it, is de- voted to the illustration, the copy being of secondary importance. Notable examples among national adver- tisers are Gold Medal Flour and Hart, Schaff'ner and Marx clothes. Appetizing (97) - This is the predominant type of illustration in food advertising. The usual method shows the delicacy being consumed with gusto by some happy smiling individual, or so enticingly pictures the product as to make the "mouth water." One will soon become familiar with the standard methods through the pages of women's publications. It is well to file these illustrations under "Appetite Appeal" (Folder No. 2) and make a cross-reference on the Illustration page. Arrow and Hand Pointing (98) - Although an elemental form of illustration, the arrow or pointing hand method is still used in good advertising. It always arrests attention. Variations of this idea are seen, some with the hand or arrow in odd positions, or with the art work so well executed as to compel attention. Save ex- amples of this type. 68 The Advertising Index '^Before and After^^ and Picture Comparison (99-100) - This is perhaps the most common form of illustration. It may be divided into two general classes, as has been done in The Index — those depicting "our way" and the "other way/' and the "before and after'* kind. File the former in folder No. 100; the latter in folder No. 99- Cartoons (Humor) (101) -These are becoming quite popular, usually taking the form of caricatures, funny figures drawn in the ad, or "comic strips" such as are often seen in newspapers. Good judgment is neces- sary when cartoons are employed for they are apt to de- feat their purpose. The reader may smile at the humor and forget the ad. Observe carefully how others have used them. Eye-centering (102) -The purpose of these de- signs is to focus the eye on some particular spot in the ad. Although generally accomplished by the arrow or pointing hand {Folder No. 98), some advertisers extend the idea and use complex geometrical designs that the eye cannot resist. The spiral is a common device. Pictures That Convey Feeling (103) -As the gifted writer conveys "feeling" through words, some artists accomplish the same result with pictures. A picture showing an energetic, buoyant, rubber- heeled walker immediately arouses a responsive feeling. You want to go to the nearest shoe store and buy a pair of those rubber heels. They are wonderful, these illustrations that actually A Guide for Student and Veteran 69 live and breathe, and imbue one with their spirit. Watch for them, and guard your clippings jealously. Your folder will not contain many for they are few and far between, but find some — to give nourishment to your ideals — and to show your artist. "Freak'^ Illustrations (104) -A common evi- dence of misdirected "originality" on the part of the young advertising man — and, alas, the old one, too — is the "freak" illustration. Conglomerations of spirals, strange shapes, etc., that attract attention, and nothing more, are nearly always a waste of money. Clip and file some as examples of what to avoid. ^'KiDs'^ (105) - Children, always interesting, are often very effectively used in Illustration. File examples under "Motherlove Appeal" {Folder No. 9), using this number as a cross-file. "Girls'^ (1^6) - Although no longer so widely used, the "pretty girl" illustration is still popular. While al- ways attractive, its use has been so promiscuous as to greatly weaken its appeal. Watch the trend of the "pretty girl" method. Illustrations That Tell the Whole Story (107) - The Illustration Ideal is one that tells the entire story at a glance, needing no copy, except for emphasis. The famous Valspar picture that shows a kettle of boil- ing water being poured over a Valsparred dining table, is a splendid example. Watch constantly for "Illustrations That Tell the Whole Story" so that you may acquire the knack of 70 The Advertising Index planning such pictures. Remember, comparatively few people take the time to read advertising copy. Hand Extended to Reader (108) -You would stop, or at least hesitate, if a handful of money were suddenly shoved at you. Many advertisers use this idea in illustrations, showing an outstretched hand extending money, or the advertised product, to the reader. Irrelevant Illustrations (109) - There is still the advertiser who uses a picture because it looks "pretty,'* regardless of its connection with the advertised product. However, this only confuses the reader and causes him to overlook the real message. Picture of Product Predominating (HO) - Many ads contain for illustration a predominating picture of the product. This is particularly true in the case of new products. Here the intention is to impress the package- design, or the article itself, upon the mind of the public. Food manufacturers frequently use this method, so that customers will recognize the package on the grocer's shelf. It is also employed to prevent substitution. The Smile (111) -Like the "Girl" picture, an- other old illustration standby is the "Smile." It may be a pretty girl, a child, or a caricature, but in each case, a broad smile spread over the features, permeates the ad. Always attractive and catching, the smile is considered a good form of illustration. "Sensational" Pictures (112) - Pictures some- times depend upon a sensational or startling effect to arrest attention. This type is often seen in the adver- A Guide for Student and Veteran 71 tisements of motion picture serials ; usually taking the form of a sinister^ hideous_, melodramatic face^ hand^ etc. Like "Action'' pictures^ their purpose is to stop the eye* Use of Product (113) -This type is, of course, familiar to every one. Calling attention to the use of a product often awakens a need for it. Although princi- pally employed in food advertising, other lines are adopt- ing this method. It is explained further in connection with Folder No. l63. Visualized Command (114) -A direct command given in the caption, and then visualized by the illustra- tion, becomes doubly effective. An inquiry-seeking ad with the question, "Why Haven't You Clipped This Coupon.'^" emphasized its impression by the picture of a long pair of shears cutting out the coupon in the corner. Another ad commands you to "Write It In the Speci- fications" and shows a typewritten page of specifications reading: "Walls to be 10 inches in thickness. The best Portland Cement to be used in all Concrete work." A line has been drawn through the first three words of the last sentence and "Lehigh" inserted in ink, with a finger pointing to the correction . . . inferring that "Lehigh" is "the best." Visualizing command in the illustration is an effective means of driving home the message, and is worthy of more extensive use. Suggestions and Ideas (115) -The advertising man must be able to adapt. Rarely can he hit upon an entirely "original" idea. He usually finds later that his "inspiration" bears the earmarks of past usage. 72 The Advertising Index **Ideas" are really individual developments of things previously seen or heard. To produce ad after ad, day after day, the advertising man must therefore be able to adapt the ideas of others to his own problems. This is not, in any sense, imitation or plagiarism. To so modify and develop other productions that they will fit your own particular case, is an art in itself. For this purpose, most advertising men have what is known as an "Idea'* folder. Here they file clippings to be used as material for adaptation. In this connection, it is well to note that the suggestion possibilities of a clipping are not always apparent at first glance. It may be thumbed over a dozen times before the **happy thought" is struck. In this folder, file your illustration ideas or sugges- tions. Keep it full, for it will often save the day for you. Do not, however, fill it indiscriminately, for it then be- comes useless. Your "Idea" folder gains in value as you read and analyze. ILLUSTRATIONS (Miscellaneous) You Have thus far considered the underlying motives of illustrations. Now observe some of their mechanical phases. Backgrounds (1 16) - Backgrounds are often used to produce certain effects in illustrations. The gray tone of the Ben Day screen or drawn background lends an air of softness, refinement and elegance to an ad. Be- come familiar with this method, for you will no doubt wish to use it some day. Crayon Drawings (117) -Keep a few samples on hand for suggestions. Good Cuts (118) -One often sees in high class booklets, catalogs and magazines, exceptionally good specimens of the engraver's art. Your standards of what to expect from the artist, engraver and printer will be developed by observation of such work. Keep a well- filled folder available for reference. Poor Cuts (119) - It is by observation and analysis that we profit from others' mistakes. Keep a file of "horrible examples" — badly executed drawings, poorly registered cuts, etc. It will save you dollars and cents. Silhouettes (120) -Keep samples of these all- black effects on hand for reference. 73 Miscellaneous 121. Judging Your Ad 75 MISCELLANEOUS Judging Your Ad (121) -The advertising man often asks himself, "How can I tell if my ad is good?" One will occasionally see articles dealing with this sub- ject, considering either specific points or outlining the ad in general. The best critic is your own trained judg- ment. Analyze; observe; s-tudy; and you will soon acquire that sixth sense of perception which will make your ads **look right" or wrong at the first glance. n K — • Miscellaneous 122. Keying 79 MISCELLANEOUS Keying (122) -This is to identify an ad so that direct results can be traced. An ad carrying a return coupon may bear the address 609 State St., in one maga- zine, 611 in another, and so on. A query directed to 609 State St. is accordingly identified as originating from Magazine No. 1. This is another of the little knacks that are part of "knowing the ropes.*' You should be familiar with "Keying" even if you never use it. WK "^ 81 Layouts 123. Giving the Ad Personality 124. Creating Atmosphere of Long Use 125. Creating Atmosphere of Class; Elegance Layouts {Arrangement) 126. The Circle 127. The Triangle 128. Newspaper ''Readers" 129. Small Ads 130. Too Crowded 131. All Type 132. White Space 133. Full Page Ads 134. Suggestions and Ideas 83 Letters 135. Answer to Inquiry 136. Collection Letters 137. Opening Paragraphs 138. Closing Paragraphs 139. Invitation Letters 140. Selling Letters 141. Selling Letters— '' How ^ ' 142. ^^Good Wiir' Letters 143. Tactful Letters 144. ^' Thank You^' Letters 145. The Letter Head 84 LAYOUTS It Is Possible to give atmosphere to an ad through the layout^ i. e._, convey the desired impression at the first glance, before the copy is read. Personality, long usage, and elegance are three atmospheres generally sought, and there are standardized methods of obtaining them. Giving the Ad Personality (123) - Personality in an ad is like personality in a man. Having it, he is dis- tinguished from the mass and remembered. Just what personality is varies with the individual. Sometimes it is poise and quietness of manner. Again, it is sheer force and dominance. These same traits can be suggested by advertisements. There are ads which you would recognize even if the name were omitted. They have certain characteristics. Look for these ads and analyze them. Pleasing or dom- inating complete effects may be analyzed into certain specific factors that are responsible for the general result. It may be type face, arrangement, layout, illus- tration, or any of a dozen features. Analyze, and you will be able to give your own ads the magic cloak of "personality." Creating Atmosphere of Long Use (124) -This is sought in advertising certain beverages, food products, etc. One such campaign pictured a series of historical events, which subtly conveyed the association of the pro- duct's long use. 85 86" The Advertising Index Creating the Atmosphere of Class; Elegance (125) - A classic effect will be noticed in many advertise- ments. They surround the product with an aura or halo that unconsciously creates an impression of elegance and class. Jewelers^ hotels, soap manufacturers, department stores . . . all use this method to attract certain clientele. Carefully analyzing these ads, you will discover that there are basic methods used to impart the desired at- mosphere. For example, a background of vertical stripes creates the atmosphere of refinement. Flowers in the ad con- vey a similar impression. White space, border, type and other factors of the layout may also be used. Originality, except in a born genius, comes only after thorough acquaintance with the established order. You will be far better equipped to evolve new methods for suggesting class and elegance once you know those al- ready in use. Otherwise, you will often find your * 'orig- inal" idea overlapping another of long standing. For this reason, as well as for the understanding and breadth gained, it is well to continually analyze the handiwork of fellow-craftsmen. So learn the established methods of giving "class" to an ad. They are not taught . . . usually being unpremedi- tated results. Observation, however, will show you the "how." LAYOUTS (Arrangement) The Advertising Man may see circle effects, triangle layouts or full page ads by the score, but let him be con- fronted with the task of designing one, and he is often puzzled just how to proceed. Therefore, it is well to keep examples of all layout styles for patterns. The Circle (126) -The circle may be effectively used in layout as a relief from the conventional rectangu- lar shapes. The Triangle (127) -Another form of geometric layout which you may sometime want to use. Newspaper "Readers" (128) -These are the ads, very popular with patent medicine makers, set up to look like news items. It is a style avoided by the legitimate advertiser. However, "Knowledge is Power," so keep your eyes open and save clippings. Small Ads (129) -You will be amazed to observe how effective a four or even two-inch ad can be made. A well-filled folder of good small ads will instantly dispel the misconception that large space is essential to suc- cessful advertising. A large ad may accomplish its purpose through sheer size, but a small ad, unless it is good, will be overlooked. The small space, therefore, generally receives more thought, and often overshadows its brother of broader dimensions in layout effectiveness. New York City newspapers, particularly, carry good 87 B8 The Advertising Indea* small ads. Space is so valuable that few can afford big areas^ the result being highly developed small ads. Too Crowded (130) -Some ads instantly give the impression of being too crowded. It is easy to fall into the habit of forcing too much into your space. A folder of "horrible examples*' will help to avoid this fault. All Type (131) -Like the "All Illustration" ad, there is also the "All Type'* style. This carries no illus- tration whatever, depending entirely upon the copy and its pleasing arrangement in type. This layout is used for variety ... or lack of funds for artwork. White Space (132) -File here examples of lay- outs where white space is predominant. Full Page Ads (133) - Unless thoroughly experi- enced in this work, it is difficult to know just how to begin. Reference to the folder will soon answer this question and furnish ideas. Suggestions and Ideas (134) - This is your "idea" folder on layouts. Keep any ads that strike your fancy, either for future adaptation or suggestion. LETTERS Although Letters are a form of Direct-by-Mail Adver- tisings their importance justifies a separate division. Many articles are printed concerning letter-writing. Some deal with openings for letters, others with the closing paragraph, the letter as a whole, etc. File them under their respective classifications, together with any actual examples you may obtain. There are many good books on this subject. If you make notes while reading them, file them where they will be available. Answer to Inquiry (135) -These are form let- ters written in answer to inquiries arising from coupons. Collection Letters (136) - Although you may never be called upon to collect money by mail, it is well to know something about the construction of Collection Letters. They are often good examples of diplomacy and tact. You, of course, will never receive any of these letters, but you will see numerous magazine articles that may go into this folder. Opening Paragraphs (137) - A good letter arouses attention and interest in its first paragraph. No matter how interesting the rest may be, the letter is doomed to the waste basket unless its opening sentences make you continue reading. Articles worth saving frequently appear on this sub- ject. Observe letters that come to your notice and file them if the opening paragraph is good. Thus you will acquire a collection to which you can refer for ideas. 89 90 The Advertising Index Closing Paragraphs (138) - A very important part of a letter is the close. It can be made the final "clinch- er" that convinces and begets action. On the other hand^ a good letter with a weak ending usually results in another victim for the waste basket. Analyze final paragraphs. See how one forcibly "drives home" the letter's arguments, how another induces immediate action by pointing out the disadvan- tage of delay, etc. Observe a few good "closers" and you will never again conclude a letter with "Thanking you for your prompt attention," or "Trusting that we may be able to get your business," etc. Invitation Letters (139) - Invitations to new store openings, sales, etc., are extended through formal or in- formal letters or printed announcements. When the occasion arises, their conventional style can soon be re- called from samples in the file. Selling Letters (140) - This most important type of letter is the closest approach to the living, breathing salesman. Many so-called selling letters couldn't sell a cork jacket to a drowning mariner, but occasionally one is seen that really attracts, convinces and sells. Save these; and if you wish, also start a folder for poor examples. Selling Letters - "i/ow"" (141) -A subject that covers reams and reams of paper is "How to Write a Selling Letter." Many of these articles are good, and should be filed. A Guide for Student and Veteran 91 "Good Will'* Letters (142) -These differ from selling letters in the respect that there is no direct com- mand expressed or immediate action urged. Many con- cerns periodically write such letters, not to dispose of any particular item, but to **sell the house/' the service, in- tegrity, etc. "Good Will" letters should be filed apart from those that carry direct selling messages. Tactful Letters (143) -A shoe house put this enclosure in every package of shoes: "A Fortune for a New Process. A large-sized, ready- made fortune awaits the person who shall invent a new process for making patent enamel for leather that will not check or crack. Up to the present moment no maker of patent or so-called 'shiny' leather has been able to turn out a product that he can guarantee against check- ing or cracking. For this reason, patent leather is always sold at the buyer's hazard, etc., etc." Here is an example of tact. Instead of bluntly in- forming the buyer that patent leather shoes would not be guaranteed, the point is brought out in an indirect diplomatic manner which, without the reader's knowl- edge, conveys the same idea. Tact is a precious quality in a letter, particularly in those dealing with complaints. A blunt letter to an irri- tated customer may result in the loss of his business. Save the tactful letters that you occasionally see. "Thank You" Letters (144) -A courteous letter of thanks humanizes an institution and strengthens its ties of friendship, just as courtesy does between friends. 92 The Advertising Index The Letter Head (145) -Advertising men have recently been devoting more attention to the letter head. If you analyze, you will see that many ordinary designs are inartistic, meaningless and perhaps actually repell- ing. The well-designed letter head is attractive, distinctive, full of meaning, and yet not so prominent as to detract attention from the message. Louis Victor Eytinge, the noted authority on letter writing, says, "The letter head is the most neglected tool in the advertising man's kit, when it should be the one most serviceable. Too often, it is a hodge-podge of inharmonious typography or a smeary spread of factory picture or futurist color design, taking up more than half the area of the sheet. The stationery can be made one of the strongest supporters of the campaign." . Save samples of good letter heads; also the other kind, so you will know what to avoid as well as emulate. M— Methods of Tel ling- Ad- Message 146. Address (Attracting attention of group you wish to interest) 147. .Advertising *' Characters'' 148. Analogy 149. Anecdote 150. Anecdote — Historical 151. Anticipating Objection 152. ^' Blind" Advertising 153. Connection with Past Experience 154. Conversational 155. ^^ Reason Why'' 156. Soliciting Inquiries 157. Reminders 158. Repetition of Name 159. Suggestion 160. Teasers 161. Testimonials 162. Timeliness 163. Use of Product 93 Miscellaneous — M 164. Mediums 94 METHODS OF TELLING AD-MESSAGE You Will Discover by observation that there are funda- mentals underlying the advertisement as a whole. That is^ there are well-defined^ standardized methods of telling the story in an ad. Like the basic principles of Illustra- tion, most ad men know them, but unconsciously. As does The Index Page of "Illustrations/' this divi- sion provides a reminder for the seasoned advertiser. To the student, it is an invaluable insight into Experi- ence that enables him to observe, and thus learn. Address (146) - One of the first problems is to gain the attention of a particular group out of the countless numbers who read the newspaper, magazine or other medium of general circulation. The method is just what you would use in singling out an individual from a crowd. You would call "Hey, John Jones,** or "Sam Brown," or whatever might be his name. In advertising, this is done in two ways, directly and indirectly. First: by simply calling the name of your group through a heading like "Ford Owners" or "Of Interest to Architects and Builders" or "This is an Advertise- ment for Mothers" or "Say Kids !" In such ads there is no mistaking the "address." The second method gains the same object, with a little more finesse. It is usually done with an illustra- tion which depicts the product in such a way as to insure the attention of a certain group. 95 96 The Advertising Index An example of this type advertised grape juice to the boarding school girl as the beverage for her little "spreads." It showed a group of girls in a pennant-dec- orated room busy with party preparations, the grape juice occupying a prominent place in the foreground. Though the ad carried no caption, it surely caught at once the eye of every school girl. The matter of address is essential. However good your ad may be otherwise, it is worthless unless it attracts the attention of the individuals for whom it is intended. Advertising "Characters" (147) -Velvet Joe, the Cream of Wheat Chef, and the Gold Dust Twins are among notable examples of this method. Analogy (148) - Products are sometimes compared with other objects in order to impress the reader. A popular automobile called itself the "Siege Gun of Motor Cars," and the advertisements pictured it beside one of the immense guns. The picture of a bowl of breakfast food resting on a book, with other volumes in the back- ground, bore the caption "Food for Thought." This, of course, was intended to convey the idea of a food for brain workers. Anecdote (149) - The great popularity of romance and story is evidenced by the widespread sale of fiction magazines. Only recently, however, have advertisers realized the value of this method. Increasing numbers of anecdote or story-ads are appearing. They compete in interest-value with the fiction pages, signed by popu- lar authors, found in the front of the magazine. A Guide for Student and Veteran 97 The anecdote^ when properly used^ is one of the most effective ways of presenting your points. It is, however, difficult to get the right kind of short, pertinent stories. These may come from two sources — either the actual use of the article itself, or from general literature, speeches, etc. Keep your eyes and ears always open for interesting stories that can be woven into ads. Many believe the anecdote is one of the most promising possi- bilities in good advertising. Anecdotes — Historical (150) -History is replete with interesting stories that have furnished themes for countless books. Why not utilize them for advertising which, after all, is but another form of literature ? It is obvious that such captions as "Alexander the Great Ordered Shaving to Ensure Victory,*' or **Na- poleon was Deathly Afraid of a Razor,'* or "Lord Ches- terfield Hired a Man to Help Him Shave," which were used by a famous safety razor concern, at once arouse interest and compel further reading. Each story, of course, emphasized some particular feature of the razor* The advertising man, like the author, should avail himself of History. Observe how others employ this method. Bear it in mind when you are reading history. Anticipating Objections (151) -The good sales- man does not wait for the customer to raise objections. He answers them before they are voiced, and thus often convinces. The same idea may be used in Advertising. Thus the objection is expressed at the very beginning of the ad, followed by the answer. This is an effective 98 The Advertising Index method with products used by practical, calculating buy- ers, such as business executives. A multigraph concern successfully followed this plan by picturing in each ad a typical business man asking a typical question, such as, "Can I Get as Good Work as You Do?" "Will^Do All My Printing?" "Can I Keep it Busy?" "Do I Have to Make a Printing Shop Out of My Office?" etc. Keep this folder well filled. It is a method of telling the ad-message that, like the anecdote, is gaining in pop- ularity. "Blind" Advertising (152) -Some products have been so characteristically advertised that they would be recognized even with the name omitted. This is an occa- sional diversion of advertisers. Others deliberately withhold something from the reader. For example, a motorcycle ad offered a machine free **just for a favor," without mentioning the nature of the favor, only requesting those interested to return a coupon. Connection With Past Experience (153) -An- other device of the successful salesman is to emphasize the desirability of his product by recalling some unpleas- ant experience of the customer. Also by picturing the convenience or profit of "his way" and the annoyance or loss of the "other way." This is considered one of the most forcible ways of conveying the ad-message, and many striking examples are seen whose appeal is hard to resist. A Guide for Student and Veteran 99 The advantages of a cool, oil cook-stove, for instance, could hardly be more convincingly presented to women than by picturing a sweltering housewife bending over a gas range. A shaking hand holding a lighted cigar ac- centuates the advisability of a milder smoke. A sten- ographer sitting idle while her employer interrupts his dictation to answer the telephone forcibly suggests the advantages of a dictaphone. This is another important method with which every advertising man, veteran and student, should be familiar. Watch for examples so that you may learn the tactics of the good salesman. When possible, watch the sales- man himself. Advertising is nothing more than Sales- manship on paper. Conversational (154) -Some advertisements con- sist of a dialogue as though they were the recorded con- versation of two persons. "Reason Why" (155) -This phrase is one of the ad man's abc's. It represents perhaps the simplest and most direct way of convincing the customer. Unlike the "Connection with Past Experience" method, it carries no appeal to the imagination, but logically and unemotion- ally advances reasons for the desirability of the adver- tised product. Many examples of this method are seen. Soliciting Inquiries (156) -Some ads are not in- tended to directly sell the product, but rather seek in- quiry on the part of the reader. This method, however, is losing its vogue. Though still occasionally seen, the "send for booklet" appeal is usually of secondary im- portance, rarely being the dominant feature of the ad. 100 The Advertising Index Reminders (157) - This is the "Billboard" idea, applied to newspaper and magazine advertising. Its sole function is to remind, having no space for argument copy. Thus one sees such phrases as "Buy Blank's Bread/' or "Drink Jone's Coffee/' simply reminding and keeping the name before the public. Newspaper and magazine ads of this type are really miniature billboards. It is interesting to note that many laymen hold this as the sole conception of good advertising. They will tell you "Just keep your name before the public. Put the phrase *Use Blank Tires' on the page . . . and that's enough." The fact that this method is used so little by thous- ands of experienced advertisers is an indication of its inadequacy. An inexhaustible purse would be required to build a prestige on nothing more than this "Billboard" method. The average reader sees so much advertising that a name would have to be almost constantly before him to make any impression. One good, strong argu- ment, however, may convince him, and by association, impress itself upon his mind. You will probably be involved in many a discussion on this question of psychol- ogy. It is a profitable one to investigate. Repetition of Name (158) -Like the "Reminder" method, this relies upon mere repetition to convey the ad-message. It is usually in the form of a border or background made up of the product-name. It occasion- ally differs from the "Reminder" method in that a little copy is used in connection with the multi-name border or A Guide for Student and Veteran 101 background. The main purpose, however, is simply to impress the name on the reader's mind. /Suggestion (159) -This is another familiar term, both in written and spoken Salesmanship. It is often a variation of the "Use of Product" method (No. 163). For example: an ad showed a young man at a railroad station, with a Kodak hung from his shoulder. It was evident from the picture that he was starting on a vaca- tion. The only copy was the line "Take a Kodak with You.*' This is suggestion, pure and simple. Obviously, it suggests the use of the product, and thus creates the want in the mind of the reader. Teasers (l60)-This is the little imp who teases your curiosity; makes you wonder "What is Going to Happen on the 30th .^!' or why you should "Wait!" or causes you to regret your ignorance of Nipponese when you see "In Japanese it's e^icHl^j^-^S " The teaser is used to excite interest at the outset of a campaign by playing upon that universal emotion — Curiosity. Its advisability is a matter of speculation. There is danger of featuring the teaser too long. People then become accustomed to it and cease to wonder about what is to follow. Few forms of advertising, however, allow as much op- portunity for originality. Save examples of the clever teaser ideas you see. Some day will come your turn to conduct a "teaser campaign." No advertising career is complete without at least one attempt. 102 The Advertising Index Testimonials (161) - Ah ! here it is — the old stand- by of the gentlemen who peddle "pink pills for pale people" and other panaceas for all the ills **the flesh is heir to." It is the misuse of the testimonial letter by the medical quack that has cast it into disfavor with reput- able advertisers. Nevertheless^ the testimonial from one in whom the reader has confidence is a very effective means of advertising. Observe how other advertisers use this method. That is the best way to learn. Timeliness (162) -The daily paper is universally read because of its timely news. This holds true of an ad. Let it concern something the public is particularly interested in at the moment and it will be read by almost every one. Good advertisers never neglect an oppor- tunity to associate their ads with timely events. For example: with the inauguration of the U. S. Food Administration^ many food advertisements em- bodied a reference to Herbert Hoover. At the time of a nation-wide infantile paralysis scare, a disinfectant ad appeared dwelling upon the "Invisible Menace" of the disease germs. When a Chicago doctor permitted a defective baby to die rather than attempt to keep it alivj as a possible bur- den on Society, the incident was immediately capitalized in advertising a motion picture serial. An office building burned down one morning. That same afternoon, an office equipment company ran an ad addressed "To the Burned-Out Tenants of the Douglas Building." A Guide for Student and Veteran 103 And so on . . . this is the essence of good advertising, the real news message that is read as instinctively as the news column. Watch for these ads so that you may ac- quire the mental habit of immediately appreciating the possible application of current events to your adver- tising. Timeliness is not employed as often as it would be if more ad men had a "nose for news" in relation to their daily work. Use of Product (163) -This is perhaps the most universal of all methods. The food advertiser employs it when he quotes recipes. Ads describing the uses of floor oil, court plaster, automobiles, phone service, and hundreds of other products are seen on every hand. Thus readers are made to feel their need. It is unnecessary to dwell on the **Use of Product" method. A good working knowledge can be gained from one thorough analysis of the advertising pages of a woman's magazine. MEDIUMS It Is a Practice among national advertisers occasion- ally to conduct comparative tests designed to ascertain the relative values of the standard advertising mediums. For example: 10^000 letters were sent to people selected at random from the Chicago telephone book, requesting that they indicate on a return post card the mediums in which advertising was most frequently noticed — whether billboards^ electric light signs, maga- zines, newspapers, painted sign boards, signs painted on buildings, street cars or theatre programs. The result of the vote was as follows : Street Cars 33.27 Newspapers 29.19 Magazines 17.25 Electric Light Signs 13.79 Billboards 6.73 Painted Sign Boards 3.S6 Signs Painted on Buildings 1.64 Theatre Programs 78 A similar test in Los Angeles brought these results: Newspapers 37.86 Street Cars 23.88 Magazines 13.87 Electric Light Signs 11.50 Billboards 8.12 Painted Sign Boards 3.27 Signs Painted on Buildings 90 Theatre Programs 60 In this folder keep all such information and any other data concerning the relative or individual merits of mediums. 104 N — Newspapers 165. "Why Newspaper Advertising is Best'' 166. What Makes a Good Newspaper 167. Newspaper — Inspirational 168. Newspaper Rates 169. Newspaper — Miscellaneous N — Miscellaneous 170. Novelties 105 NEWSPAPERS The Medium most used by the rank and file of advertis- ers is the Newspaper. Some may use street-cars ; others magazines and billboards . . . the newspaper^ with few exceptions^ is employed by all. The retailer^ particu- larly, depends on it almost exclusively. A section of The Index is therefore devoted to the newspaper. **Why Newspaper Advertising is Best" (165) Of all champions, the newspaper solicitor is most aggres- sive in the eternal ''best medium" wrangle. Nothing approaches the daily paper for results . . . according to him. Since every ad man is destined to meet the silver- tongued newspaper solicitor-orator sometime during his career, he should know the "pros and cons." File them, here. What Makes a Good Newspaper (l66)-The ad man is frequently confronted with the problem of mak- ing a choice among the newspapers of a city. In such cases, comparison is based on circulation, method of obtaining circulation, class of readers, cleanness of advertising columns, editorial policy, standing in com- munity, and amount of advertising carried. Newspaper — Inspirational (l67)-"The Fourth Estate" is the inspiration of many a literary and ora- torical flight. The press undoubtedly exerts a most powerful influence. Since it enters so largely into the 107 108 The Advertising Index ad man's daily work^ it is well to become thoroughly familiar with the newspaper. Newspaper Rates (168)-File here newspaper rate carfls and similar data. Newspaper — Miscellaneous (169) - This folder contains general or miscellaneous articles on the news- paper^ not otherwise classified. These may relate to newspaper methods, history, etc. An outline of G. H. E. Hawkin*s book ^'Newspaper Advertising" is particularly appropriate. Separate classifications may be started for any items that are of particular interest. MISCELLANEOUS Novelties (170) - Blotters^ pencils, thermometers, rulers, motto cards, etc., are known as advertising novel- ties or specialties. These little tokens of good will are given in the same spirit as the salesman's cigar. Sam- ples can be filed in this folder, together with articles that you read on the subject. 109 O — Miscellaneous 171. Order Blanks 111 MISCELLANEOUS Order Blanks (171) -Order Blank arrangement is an art in itself^ and a most important one^ for an order often depends upon the facility with which the customer can indicate his needs. Save good Order Blanks for adaptation, or as a basis for original design. 113 Paper 172. Paper Samples 173. Paper Facts P — Policies of Advertising 174. "Ask for Genuine^' 175. "Our Factory'' 176. Knocking Competitor 177. Premiums 178. Widespread Use 179. Introductory Advertising 115 Printing 180. The Printer 181. Composition 182. Dnmmies 183. Type 184. Complete Job Miscellaneous 185. Position 186. Post Cards (Return) 187. Poster Stamps 188. Program Advertising 189. Programs— Ad Club 190. Price Maintenance 191. Publicity 116 PAPER Paper, like Printing, is indispensable to the advertis- ing man. It varies as much as type, if not more. You will not find it practicable to keep a sample of every variety. Save only those that most appeal to you. The bulky volume published by the type foundry furnishci 3^ou with a complete filing reference of type. Sample cabinets provided by the large paper houses serve the same purpose for paper. Many advertisers leave the question of paper to the printer, which is usually satis- factory. Paper Samples (172) -Here is the place to filo unusual paper samples, with the idea of future use. Paper Facts (173) - Miscellaneous; items about paper selection, manufacture, use, etc., can be filed here. As with many other subjects, the ad man should have at least a superficial knowledge of paper. 117 POLICIES OF ADVERTISING Ads Sometimes feature other things aside from the desir- ability of the product. For instance: Baker's Cocoa advertising urges the consumer to "ask for the original and avoid imitations/' saying little about the product itself. Others advertise along the same lines^ so that it may be classed as a Policy of Advertising. Some feature the size of the factory. This is another policy. Others devote their valuable white space to ''throwing mud/' directly or indirectly, at competitors. While this is considered bad form it nevertheless repre- sents a policy of advertising used to a certain extent. Another kind conveys the idea of bigness or wide- spread use. This is usually accomplished by associating the product with a map of the world or of the North American continent, suggesting that it is used every- where. You are, of course, familiar with the class of adver- tising that features premiums. This, together with the ad that introduces a product, are among the common types. The careful observer will undoubtedly discover others. 118 PRINTING Of All the arts allied to Advertisings printing is the most important. Without it there could be no advertising. Nothing helps the ad man more than print shop experi- ence; a few weeks or even days spent at the "stone and press" pay big dividends. With this experience, your layouts will be clearer and more easily comprehended by the printer. You will be better able to appreciate his problems. You will not arouse his indignation or contempt by asking things be- yond all mechanical possibilities. Moreover, you will know what results to expect, and more readily discern the good from the bad. If you are a student, arrange to spend some after- noons or Saturdays in a print shop. Don't aim to become an expert printer. Work at odd jobs, observe, and you will absorb the shop atmosphere and gain an experience not obtainable in school. No attempt has been made in the following classifica- tions to include all departments of printing. More can be added as desired. The Printer (180) -Study the printer. Learn about his problems. Glance through his trade journals. Be able to talk **em quads" and **picas" and **galleys" and "lock-up" and "make-ready" with him. You will occasionally see articles on the relations between printer and advertising man. Keep them here. 119 120 The Advertising Index Composition (181) -File here items relating to Composition or actual type-setting. Dummies (182) -These "pre-sketches" or designs are every day assuming greater importance in the print- ing art. Progressive printers^ more and more^ are sub- mitting them to advertisers. Many articles will undoubt- edly appear^ in course of time, on Dummies. Here is the place to file them ... as well as samples. Type (183) -This, the foundation of printing, is an essential which the advertising man should know thor- oughly. Get a type book from one of the type foun- dries. Hundreds of different fonts are displayed, but learn three or four good types well, and you will be suf- ficiently equipped for ordinary work. Cheltenham, Cas- lon, Gothic and DeVinne are the faces usually found in the average printing shop. Other designs in the type book may appeal to you but they will probably be found lacking from the fonts of your printer. Ascertain just what type faces he pos- sesses. You will then avoid the confusion and delay caused by ordering a type he does not carry. In this folder, file samples of your printer's types, examples of faces that appeal to you, articles about type, etc. Complete Job (184) -To the average layman, printing consists merely of collecting type, putting it on a press, and turning a switch. But nothing could be fur- ther from the truth. Printing has almost as many rami- fications as Advertising itself. All these different fac- A Guide for Student and Veteran 121 tors may enter into a single j ob ; overlaying^ make-ready, lock-up, presswork, ink, printing-temperature, slip-sheet- ing, paper, tipping, gathering, sewing, trimming, folding and binding. Now, don't become frightened at their complexity. A single visit to a modern printing plant will acquaint you with most of the processes. The well-rounded ad man has at least a speaking acquaintance with them, is con- scious of them when planning a job, and thus can talk intelligently with his printer. Start this folder with a "job cost sheet" which printers use to record costs. This enumerates every process through which a job can pass. File here also items con- cerning printing, either departmentally, or as a whole. MISCELLANEOUS Position (185) -"Top and Next'* is one of the institutions of the profession. It represents a perpetual problem — "Position/* Careful tests have conclusively shown that an ad in the upper outside corner of a page is much more apt to catch and hold attention than the same ad in the lower inner quarter. It thus becomes part of the ad man's "burden" to fight for that "upper right corner of right hand page/' or some other preferred position^ if the "sacred corner" is not available. File here articles on Position^ together with examples of good and bad position. Post Cards (Return) (186) -Nearly every ad man possesses his own idea about the design of a return post card. Save here samples for reference or adapta- tion. Souvenir or advertising postals can also be included in this folder. Poster Stamps (187) - These little bits of artwork, with their brilliant flashes of color and pleasing appeal to the eye, are another form of modern advertising. They are really posters in miniature, and are used for the same purpose — -to suggest and remind. Program Advertising (188) - From the charity ball to the church bazaar, every event issues a program . . . with its attendant "request" on the advertising man for space. Part of his existence consists in evading or tactfully camouflaging out of the clutches of well-mean- 122 A Guide for Student and Veteran 123 ing old ladies, who carry a contract in one hand and a blacklist in the other. Many concerns consider this a necessary evil and do not charge it as Advertising Expense — but rather as "Donations." Keep samples of program publications in this folder. It is also the appropriate place for the happy article that may some day be written, solving, or helping to solve, this sore problem among advertisers. Programs — Ad Club (189) -Nearly every city in the country has its Advertising Club. Every ad man. naturally, should belong to his local club. Printed pro- grams announcing subjects, speakers, etc., are usually mailed before each meeting. It is well to save these . . . you may want to refer to past programs when your time comes to act as chairman. Price Maintenance (190) - Let a group of adver- tising men come together and it is safe to say that within five minutes they will be in the midst of a heated dis- cussion on price-cutting and price-maintenance. These are questions of long standing, even having been (in the Stephen's Bill) the subject of Congressional delibera- tion. Since you will have to discuss price maintenance many times, learn something about the subject. Publicity (191)-Hail to the Press Agent! The countless automobile and theatrical sections of the coun- try's newspapers are monuments to his activities. Free publicity is closely allied to the advertising art. The two often go hand in hand. The well-rounded ad man 124 The Advertising Index can write an interesting newsy publicity story, and knows the methods of "putting it across." There is no doubt that publicity is a valuable adjunct to the adver- tising campaign. The press agent^ however, because of the "bunk" for which he is often responsible, is usually disparaged by the legitimate ad-writer. Sentiment among newspapers is slowly turning against free publicity. There is no doubt that "bunk" is doomed, although there will always be a place for interesting news arising from the conduct of business. Save samples of publicity, both good and bad, together with articles and discussion pertinent to the subject. Miscellaneous 192. Salesman's Advertising 193. Slogans 194. Stories of Successful Advertising 195. Street Car Advertising 196. Stunts 125 MISCELLANEOUS Salesman's Advertising (192) -A thorough inves- tigation showed a prominent manufacturer that his cost per call through salesmen was $11.25. It was found, in studying the problem^ that a series of three letters addressed to prospects, greatly reduced this cost. The first letter announced that the salesman (name given) would call on an approximate date; the second stated that he was in a nearby town and gave the exact date of his arrival. The third was a ''good will" letter, written after the call, either thanking the customer for the order, or for the courtesy extended the salesman in allowing him to show his samples. Results showed that where salesmen had averaged one order in seven calls, the letters reduced the ratio to one order in five calls — a saving of two visits at $11.25 each. Some concerns, in addition to their regular advertis- ing, issue booklets and other material designed specifi- cally to aid the salesman. Since this is a practice un- doubtedly destined for more general use, it is well to watch for items bearing on the subject. Here can also be filed such articles as holiday cards, novelties, etc. . . . material put out by the salesman himself. Slogans (193) - "There's a Reason" why **It Floats" because it's the **Best in the Long Run" . . . and so on, ad infinitum. Slogans play an important part in modern advertising. There are specialists, like G. Herb Palin, who devote their entire attention to the 127 128 The Advertising Index writing of these catchy sayings. As much as $5,000 has been paid for a single six-word phrase. The slogan is also a favorite motif of prize contests. The young ad-writer usually becomes a "regular sub- scriber" to the prize-slogan contest. His brain child is seen among the first answers. And invariably the "Ten Dollars in Gold" or "Thousand Dollar Prize" goes to some venerable old lady up-State . . . which is a good thing, as it helps to relieve Mr. Young Ad- Writer of the obsession that "cleverness" is the sole requisite of good copy. In this folder save your attempts at slogan-writing, the prize-winning slogans of contests, etc. Stories of Successful Advertising (IQ^) - "From $1,000 Factory to $5,000,000 Plant by Advertising." "The Marvelous Story of Blank's Patent Dog Cakes" . . . hardly an issue of Printer's Ink or similar publications appear without the story of some unusual advertising success. These make the finest kind of reading for the advertising man since they furnish a wealth of inspira- tion and ideas. Save them all for occasional reference. Street Car Advertising (195) - The test vote de- scribed in "Mediums" showed that Street Car Adver- tising shares honors with the Newspaper in popularity. One company controls nearly all this advertising in the United States. It has a most intensified and efficient selling organization. If you are an advertiser of any consequence, you can't escape a visit from a representa- tive of this company. The figures, facts and arguments A Guide for Student and Veteran 129 he will present have already obtained millions of dollars worth of contracts. He will tell you all there is to know about Street Car Advertising. Until his call, however, use this folder for articles, notes, etc. Stunts (196)-The timers at an auto race were provided with new "sport" shirts, on the back of which was lettered the brand name. A band of horsemen in the costume of the Ku Klux Klan rode through downtown streets during the run of a Southern moving picture. These were advertising "stunts" — unusual methods to get the "goods" before the public. Automobile and the- atrical advertisers are, of course, prominent in staging "stunts." Far-sighted ad men, outside of the two lines men- tioned, however, look askance at "stunts" ; believing them but temporary stimulants — not the sound, sane method that builds for the future. Type 197. Type Arrangements 198. Big Type Miscellaneous 199. ''Thank You'' Cards 200. Trademarks 131 TYPE The Subject of Type has already been treated under the classification of "Printing." There its various fonts and faces were considered. Attention is here given to its arrangement. Type Arrangements (197) -When you see type pleasingly arranged — file the sample here. Observation will soon enable you to appreciate the artistic in type masses ; and give you the ability to prescribe it. Bear always in mind the fact that no matter how strong your message^ it is valueless unless inviting to the eye. In this connection^ you will find it worth while to read Benja- min Sherbow's book ''Making Type Work." Big Type (1.98) - Those big^ bold effects sometimes seen in the newspaper that dominate and compel, yet do not repel the eye, are worth saving. There is an art in designing these layouts so that they will not appear too ** heavy." Observation will give you the knack. 133 MISCELLANEOUS "Thank You" Cards (199) -Like the 'Thank You" letter_, this bit of sentiment impresses the customer and builds friendship. Save the sample "Thank You" cards you find in packages or in your mail. Trademarks (200) - The right to use the word "Uneeda" on crackers could not be bought for a million dollars. The advertising world has many trademarks which are considered the chief asset of multi-million dollar concerns; worth more than the factory buildings and equipment. The Trademark is one of the great causes of litigation among advertisers. Infringements are costly^ and it be- hooves the ad man to know something about Trademark Law. It is no small matter to lose^ through an oversight, the product of great effort and expenditure. Be sure to have the new trademark copyrighted. At the present moment its worth may be small, but in countless cases years have brought increased value, accompanied by ex- pensive legal difficulties. 134 W — Miscellaneous 201. Window Display 202. Women, Advertising to 135 MISCELLANEOUS Window Display (201) -This work is usually un- der the supervision of the Advertising Department, and constitutes one of its important duties. Retail establish- ments, on prominent business streets, consider windows their most valuable advertising medium, and place them in charge of a special Display Department. The window-trimming activity of the jobber or manu- facturer consists of designing attractive displays, cut- outs and posters for the dealer. The number of such displays received by the average retailer (notably the grocer) is evidence of its importance. The dealer's window is a much-sought prize because of its great suggestive value. Wholesale salesmen con- tinually seek it for their wares. Some wholesale adver- tisers deem it so important that they employ a man solely for dealer window work. A good advertising man recognizes the well "trimmed" window, and is always alert for new ideas and sugges- tions. Here is the place to file them. Women, Advertising to (202) - The gentler sex is the advertiser's greatest prospect. "She" either buys directly, or has a voice in buying, most of the household supplies. Articles are occasionally seen concerning the best methods of appealing to women. "System" recently conducted a test on "Why Women Buy" with the follow- ing results: 137 138 The Advertising Index Consider quality first 51.1 Consider price first 26 1 Consider both (^Q.Q did not give definite an- swers) 15.9 Impressed most by courtesies involving credit. 8.1 Impressed most by courtesies involving clerks . 54.1 Impressed most by courtesies involving the privilege of returning purchases 10.8 Impressed most by courtesies involving the privilege of examination of goods 8.1 Impressed most by courtesies involving a prompt refund of the purchase price of returned purchases 13.5 CROSS FILING Ads will often be seen that embody two^ three^ or even more filing fundamentals. For instance: a good use of White Space^ a catchy Headline,, and a fine example of Initial Letter may be the outstanding features of the same ad. One is sometimes at a loss just how to proceed in such cases. Cross filing is the apparent solution^ but experience shows that this is not satisfactory. It com- plicates and confuses the file. Simplicity, remember, is the greatest aid to system. File each ad for but one fundamental. With the thousands and thousands of ads in print, and the count- less numbers being added every day, it is unnecessary to complicate your file. If the ad you file under "Use of Product" is also an excellent example of "Picture That Tells the Whole Story" — don't fear — you will find another just as good tomorrow, or in the next issue of the Saturday Evening Post. Keep your file as simple as possible and free from complication. With the unlimited material available, cross filing is unnecessary. 139 ELASTICITY The Index lays no claim to having embodied all Adver- tising fundamentals. Although, no doubt, it covers most of them, The Index is intended as a guide rather than an authority. The classifications are elastic according to the re- quirements of the individual. If, for instance, he is interested in Headlines, that section can be extended. Ten or twelve classifications, perhaps, might be added to the three now listed. To some, certain Index classifications may not be of particular interest. If so, they can be eliminated. Bear in mind, however, that the good advertising man neglects no opportunity to prepare for the emergencies of his work. Advertising is full of the unforeseen, and the item that is of no particular interest today may be invaluable tomorrow. Hi 14 DAY USE RETURN TO DESK FROM WHICH BORROWED LOAN DEPT. This book is due on the last date stamped below, or on the date to which renewed. Renewed books are subject to immediate recall. ?8/an'57«S FE B 1 8 1957. S -^ ^UT -^^ LO 19S7 IOApr»64SW IN STACai^ ».AR27lb 5 4 REC^D LP JUN10'6 ^ -1PW LD 21-100m-6,'56 (B9311sl0)476 General Library University of California Berkeley YB 69172