,J'<c'*HLF 
 
 *B 30b 713 
 
 ACHING 
 e/* SHORTHAND 
 
 ■» 
 
 SOME SUGGEST ION vS 
 
 TO YOUNG TEACHERS 
 
 JOHN RilBERrr CSRECi-C 
 
GIFT OF 
 
The 
 
 Teaching of Shorthand 
 
 SOME SUGGESTIONS TO YOUNG 
 
 TEACHERS AND OTHER 
 
 ADDRESSES 
 
 BY 
 
 JOHN ROBERT GREGG 
 
 THE GREGG PUBLISHING COMPANY 
 
 NEW YORK CHICAGO SAN FRANCISCO 
 
c. 
 
 Cc ;..'. -j; 
 
 fh 
 
 hP' 
 
 COPYRIGHT, 191 6, BY 
 THE GREGG PUBLISHING COMPANY 
 
 G89 
 
CONTENTS 
 
 PAGE 
 
 The Teaching of Shorthand: Some Sugges- 
 tions to Young Teachers i 
 
 The Art of Teaching Shorthand ... 31 
 
 " Tricks of the Trade " in Teaching Short- 
 hand 57 
 
 Efficient Stenographers: What Should Their 
 Attainments and Qualifications Be when They 
 Graduate from the School 83 
 
 The Application of Modern Efficiency 
 Principles to the Teaching of Shorthand ioi 
 
 4GU9/8 
 
THE TEACHING OF 
 SHORTHAND 
 
 SOME SUGGESTIONS 
 TO YOUNG TEACHERS 
 
 An Address to the Students in 
 
 THE Summer Normal School 
 
 FOR Shorthand Teachers 
 
 Gregg School, Chicago 
 
THE TEACHING OF 
 SHORTHAND 
 
 IN teaching the theory of shorthand, 
 as in teaching all other subjects, 
 there are three main divisions : 
 
 1. The Presentation, or explana- 
 tion of the lesson. 
 
 2. The Application, or practice of 
 the examples for the purpose of deep- 
 ening the impression and developing 
 skill. 
 
 3. The Examination, or test for the 
 purpose of ascertaining the results of 
 the instruction and practice, and for 
 the guidance of the teacher in assigning 
 work. 
 
 These three processes are closely 
 connected, and when properly applied 
 they result in knowledge, power and 
 skill. In each of these divisions you 
 can apply an infinite variety of methods. 
 
4 : Xk'^. Teaching of Shorthand 
 
 Let us consider these processes in the 
 order I have given them. 
 
 THE PRESENTATION 
 
 A wide difference of views and meth- 
 ods exists in regard to presentation. 
 Some teachers hold that the entire 
 lesson should be explained in detail 
 before the student is allowed to pro- 
 ceed with the study or practice of it; 
 others maintain that no explanation 
 should be given, as the student will 
 have the principles more thoroughly 
 impressed on his mind by working them 
 out for himself, and, in addition, will 
 acquired self-reUance by so doing. 
 
 The great Pestalozzi says, "Never 
 tell a child what he can find out for 
 himself," and Herbert Spencer expresses 
 the same thought, but not so sweep- 
 ingly, when he says, "Students should 
 be taught as little as possible and 
 induced to discover as much as possible." 
 
The Teaching of Shorthand 5 
 
 When Philip of Macedon presented 
 his son, who afterwards became Alex- 
 ander the Great, to Aristotle as a pupil, 
 he said, "See that you make yourself 
 useless to my son." A great teacher, 
 using this expression as a text, has said : 
 "Teach your pupils to think, show them 
 the sources of information and teach 
 them how to use those things with 
 which they will have to do, and you 
 have done more for them than you 
 could possibly have done by cramming 
 their minds with a thousand facts, 
 useful though they may be." 
 
 But in connection with these wise 
 maxims it should be borne in mind that 
 the acquirement of shorthand involves 
 not merely an intellectual understand- 
 ing of rules and principles, but actual 
 manual skill in execution, therefore 
 this theory^of education should not be 
 given too hteral an application to short- 
 hand instruction. Shorthand is largely 
 manual, and the technique of execution 
 
6 The Teaching of Shorthand 
 
 can be most quickly secured by the 
 imitation or practice of correctly written 
 forms placed before the student as 
 illustrations. For instance, when you 
 place a shorthand form on the board, 
 your students instinctively imitate your 
 manner of writing and the actual form 
 of the word or phrase. 
 
 Therefore between these extremes, of 
 an exhaustive explanation of the lesson 
 and no explanation whatever, I take 
 the middle ground. 
 
 I believe that the teacher can best 
 secure the attention and gain the con- 
 fidence of the student by a brief but 
 interesting and helpful explanation of 
 the most important features of each 
 lesson. I believe thoroughly in laying 
 great emphasis on making the lessons 
 interesting. Where you secure interest 
 you are bound to secure deep impres- 
 sion. Without the cheerful, magnetic 
 influence of the teacher, there is al- 
 ways an atmosphere of discouragement 
 
 ,^' 
 
The Teaching of Shorthand 7 
 
 in the shorthand classroom. A well- 
 known teacher in discussing this subject 
 said: "Some teachers make the mis- 
 take of requiring the student to dig his 
 own way through the theory. Much 
 valuable time is thus lost, and not a 
 thing is gained. Interpret the author's 
 text for the pupil, and get him to the 
 main business of his course, writings 
 without a moment's delay." 
 
 In giving such an explanation there 
 is no more helpful adjunct than a good 
 blackboard. It is a pity that the value 
 of blackboard work in teaching short- 
 hand is not more fully realized. By 
 the skillful use of the blackboard at all 
 stages of shorthand study an energetic, 
 resourceful teacher can most effec- 
 tively arouse the interest and enthu- 
 siasm of the students, and secure 
 satisfactory results. I most earnestly 
 urge that you see to it that you have 
 a good blackboard and the best chalk 
 obtainable, and further that you practice 
 
8 The Teaching of Shorthand 
 
 assiduously to acquire a style of writing 
 that will be an inspiration to your 
 students. 
 
 Get close to the students. If the black- 
 board is a wall fixture around the room 
 — intended more for decorative pur- 
 poses or the display of fancy penmanship 
 than for actual service — and is at some 
 distance from the first row of students, 
 then by all means make other provision. 
 Get a board on a stand if necessary, 
 but get a board that you can use at all 
 times close to the students, so that they 
 can clearly see the shorthand forms, 
 and where they are distinctly within 
 the range of your influence. 
 
 Having assembled your class in seats 
 in front of the blackboard, the first 
 thing is to secure undivided attention. 
 To do this without apparent efl?brt, is 
 an art in itself — an art that is worth 
 all the attention you can give it. With- 
 out close attention, you cannot hope 
 for satisfactory results. There are many 
 
The Teaching of Shorthand 9 
 
 ways of securing attention, but I be- 
 lieve in the quiet method. If the teacher 
 will merely stand before the class for 
 a minute or two looking at the students 
 quietly and steadily, without uttering a 
 word or manifesting impatience or nerv- 
 ous hurry, absolute silence and atten- 
 tion will be secured — provided the 
 teacher has the respect and confidence 
 of the students. 
 
 Begin quietly by asking them to 
 open their books at page so-and-so,, if 
 they have not already acquired that 
 habit. Say, " If you will give me your 
 attention for a few minutes, I will 
 explain the first principles of the lesson 
 you are about to study" — or something 
 of that kind. 
 
 Having explained the first rule or 
 principle, place the illustrations on the 
 board. As far as possible make use of 
 illustrations not given in the hook (your 
 students will learn what is in the book 
 by personal study) as this will give 
 
lO The Teaching of Shorthand 
 
 additional interest to your remarks, 
 and secure for them more attention, 
 because new words under a principle 
 have a power of stimulating interest 
 that leads to deep and lasting impres- 
 sion. The words thus selected, too, 
 should be common words so that the 
 student will be continually adding to 
 his stock of useful shorthand forms. 
 The application of the principles to 
 new words will also show reserve power 
 and knowledge outside of the text- 
 book, which will inspire respect and 
 confidence. 
 
 It may be asked, "What purpose is 
 served by giving explanations and illus- 
 trations of rules so fully explained and 
 illustrated in the text-book .? " The chief 
 purpose is to make a vivid impression 
 on the memory of the student, who 
 will remember the teacher's oral expla- 
 nation and the blackboard illustrations 
 long after the text-book rules and illus- 
 trations have faded from his memory. 
 
The Teaching of Shorthand ii 
 
 To quote from an address I made to 
 teachers some years ago: 
 
 "I believe the teacher should be su- 
 perior to the text-book, just as the 
 finished actor rises above the written 
 play. We read a play, and find it dull 
 and Hfeless; but when we see it inter- 
 preted by a great actor Hke Mansfield 
 it makes a vivid impression on our 
 minds. So it is in teaching shorthand. 
 Our pupils, being young, do not realize 
 the necessity for careful preparation, 
 and are likely to slight the lesson unless 
 the teacher, by his personal force and 
 the use of the blackboard, interests 
 them in it. 
 
 "I think, then, there should be some 
 presentation of the lesson, but how 
 much depends very much upon the 
 conditions — upon the time at the dis- 
 posal of the teacher, the class of students 
 he is dealing with and the importance 
 of the lesson. In approaching an im- 
 portant lesson, deserving of a great 
 
12 The Teaching of Shorthand 
 
 deal of consideration, when the time 
 at my disposal was limited, I have 
 often felt as Mr. Depew says he did in 
 his college days when the sententious 
 professor of elocution said to him, 
 *Sir, your time is three minutes, and 
 your subject. The Immortality of the 
 Soul/ . . . 
 
 "A great mistake commonly made 
 by young teachers is that of explaining 
 too much — of being too anxious to 
 help the student instead of making him 
 help himself. The word education is 
 derived from ^, out, and ducerey lead, a 
 leading out. The great art in teach- 
 ing is to draw out the student, as he 
 advances in the study. The teacher 
 must explain the important rules and 
 principles and emphasize their impor- 
 tance, but he should try to get the 
 student to work out the problems for 
 himself as much as possible." 
 
 Cultivate simplicity of statement. The 
 power of stating a thing in language so 
 
The Teaching of Shorthand 13 
 
 simple, clear and direct as to be under- 
 stood by the dullest student in the class 
 is a great art. 
 
 In teaching there is a temptation to 
 elaborate, to be expansive. Train your- 
 self to shun it relentlessly. A writer 
 in one of the professional papers says: 
 
 Commercial teachers usually talk too 
 much. They do too much for the student 
 and communicate to him what he should 
 get from his own observation and delib- 
 eration. A boy so trained will go into a 
 business office and expect the proprietor 
 to follow the same practice, but the pro- 
 prietor does not do that, and consequently 
 the boy is lost. A very important part 
 of his training has been neglected. If I 
 were to be asked for what I consider the 
 most important habit a teacher should cul- 
 tivate I should say, " Do not talk too much. 
 Speak only when it is necessary. If you 
 can, direct a student how to find out for 
 himself what he requires. Give him a 
 simple direction and let him do the rest 
 himself* An enthusiastic teacher becomes 
 so thoroughly saturated with his work that 
 
14 The Teaching of Shorthand 
 
 it is very natural for him to overdo the 
 matter of instruction. From what I say 
 it must not be inferred that I mean he should 
 become so silent that he ceases to be an 
 instructor. That is the other extreme. He 
 should exercise a fine discriminating judg- 
 ment in saying just the right word at the 
 right time. 
 
 If an unfortunate reader of this article, 
 who is a teacher, will on the following day 
 take himself in hand in the schoolroom, 
 and endeavor to condense into the fewest 
 possible words the instruction he gives to 
 his students, he will be astonished in a very 
 short time at the great saving in his physical 
 strength and the greater self-reliance and 
 application which will shortly be observed 
 in his students. 
 
 Now, brevity in speech must not be under- 
 stood to mean surliness, curtness or sar- 
 casm. These are three weapons that come 
 easy to the teacher, but which are boom- 
 erangs that return to the teacher and do 
 far more harm than good. Sarcasm in the 
 schoolroom is a splendid disciplinary agent, 
 but it must be exercised with the utmost 
 caution; curtness and surliness are never 
 permissible. 
 
The Teaching of Shorthand 15 
 
 No instruction is valuable which 
 depends upon arbitrary practice or 
 application without an understanding 
 of the reason for the thing that is being 
 applied. Therefore make it a practice 
 to explain the reason for each rule or 
 principle before the illustrations are 
 practiced. With the fundamental rules, 
 it is usually sufficient to explain that 
 they represent the natural way of writing 
 the forms. 
 
 Another important feature in presen- 
 tation that I wish to comment on is 
 this: Make your students feel that they 
 can " get " the lesson from your explana- 
 tions if they will give their undivided 
 attention. Caution them against put- 
 ting off "getting" the lesson until they 
 are alone in their private study. Pri- 
 vate study should be used only to aug- 
 ment and deepen the impression of 
 what you have said. It is well to bear 
 in mind the dictum of Herbert Spencer, 
 "To give the net product of the inquiry 
 
1 6 The Teaching of Shorthand 
 
 without the inquiry that leads to it is 
 both enervating and inefficient." 
 We come now to the second process — 
 
 THE APPLICATION 
 
 Having explained a rule clearly and 
 briefly, direct the students to practice 
 the illustrations which you have placed 
 on the board. 
 
 Be explicit in your directions — 
 "You will now write (so many) lines 
 of these words, making the forms slowly 
 and carefully." It is important to 
 have a well-defined plan of practice, 
 which should be clearly stated and 
 rigidly enforced until it becomes a 
 matter of routine. Assign so many 
 lines of each shorthand form to be 
 written by the student, with about so 
 many forms to the line. The last men- 
 tioned direction is for the purpose of 
 preventing the students filHng up the 
 lines with a few, large, sprawling out- 
 lines. 
 
The Teaching of Shorthand 17 
 
 As they practice the forms, pass 
 around and examine their work. The 
 knowledge that you are watching them, 
 and are interested in what they are 
 doing, will develop a desire to excel — 
 to merit your approbation — and this 
 spirit of emulation is productive of the 
 best results. 
 
 When you think it necessary, you 
 may criticize and correct the outlines; 
 but great tact should be exercised in 
 doing this, especially during the first 
 week or two. Find something to praise 
 — the size of the characters, or some 
 curve or joining, and then say, "But 
 this form might be written a little better, 
 like this — ." An experienced teacher 
 says: "Do not emphasize too strongly 
 criticisms of pupils' errors. Do not 
 overlook errors, but give more atten- 
 tion to, and say more in commendation 
 of, what the student has done correctly. 
 If the student is judiciously praised for 
 everything that he writes correctly, the 
 
1 8 The Teaching oj Shorthand 
 
 little that may be necessary to say 
 about his errors is not likely to dis- 
 courage him." Praise first — criticize 
 afterwards. 
 
 Do not expect too much precision of 
 form at first; and above all things avoid 
 being hypercritical or "fussy." When 
 the student has gained control of his 
 hand and has a little more famiHarity 
 with the forms, you will have plenty 
 of opportunity to enforce exactness of 
 form, and your explanations will then 
 be better understood and become more 
 effective. 
 
 It often requires considerable self- 
 control on the part of the teacher to 
 refrain from interrupting students with 
 many explanations and criticisms. 
 
 The student should clearly under- 
 stand from the outset that shorthand 
 is a study requiring much practice, 
 and that he — not you — is to do that 
 practice. Start him right! If you begin 
 by explaining everything, correcting 
 
The Teaching of Shorthand 19 
 
 everything, giving him constant atten- 
 tion, he will expect you to continue to 
 do so throughout the course, and will 
 feel neglected and helpless when you 
 are not at his elbow. Encourage him 
 to acquire self-reliance, but let him know 
 that you are always ready and willing 
 to assist him when assistance is abso- 
 lutely necessary. 
 
 For his own sake let him understand 
 clearly from the first lesson that pro- 
 ficiency in shorthand is attained only 
 by much repetition practice — by writ- 
 ing the outlines over and over again. 
 
 This can be conveyed to him as much 
 by the way you act during the first 
 lesson as by stating it in words. If a 
 student stops writing during the prac- 
 tice work, you can step towards him 
 and ask in a solicitous tone, "What is 
 the matter, Mr. Smith?" and then in a 
 kindly but nevertheless authoritative 
 way direct him to continue the practice 
 of the forms until you tell him to stop. 
 
20 The Teaching of Shorthand 
 
 The others will hear what you say and 
 thus the right idea will be established 
 at the very beginning. Do not permit 
 any other idea to take root in subse- 
 quent lessons; let him understand that 
 nothing will take the place of genuine 
 effort on his part. 
 
 In passing around you may notice 
 that several students have a common 
 fault in writing an outline — it may be 
 the joining of a circle or the slant of 
 the curves. Step in front of the class 
 and say: "Let me have your attention 
 for a moment, please. I notice that in 
 writing so-and-so some of you write it 
 like this'' (illustrating). Then explain 
 the correct way of making the outline, 
 and have them drill on it. 
 
 In doing this it may be necessary to 
 contrast the correct and incorrect forms, 
 but tht faulty forms should not he allowed 
 to remain on the hoard; let the emphasis 
 rest strongly on the correct forms. If 
 emphasized too much, a had hahit may 
 
The Teaching of Shorthand 21 
 
 leave an impression that will lead to 
 unconscious imitation or repetition of it. 
 
 For this reason the forms placed on 
 the board should be as graceful and 
 accurate as it is possible for the teacher 
 to make them with freedom of move- 
 ment. The conscientious teacher will 
 practice diligently to acquire a good 
 blackboard style of writing. Students 
 are naturally imitative and pick up 
 almost unconsciously the style of writing 
 placed before them by the teacher. 
 
 Explain one point at a time; then en- 
 force it by giving the students illustra- 
 tions for practice. That distinguished 
 educator, Dr. Charles W. Eliot, Ex- 
 President of Harvard University, says: 
 
 The next thing education should attend 
 to -is the imparting of the habit of quick and 
 concentrated attention. Without this there 
 can be no true economy of time. A pro- 
 longed attention is not natural to children, 
 and should not be demanded of them, 
 but quick and concentrated attention may 
 
22 The Teaching of Shorthand 
 
 be reasonably expected for brief intervals 
 from every child. As the age increases, 
 the possible period of close attention will 
 grow longer and longer. 
 
 We all recognize the truth of this 
 statement, and it is well to keep it stead- 
 ily in mind in all our classroom work. 
 As you can secure from your students 
 quick and concentrated attention for a 
 brief period only, talk briefly, interest- 
 ingly, explain one point at a time — 
 just one point — and enforce that point 
 by earnest practice. 
 
 From motives of economy many 
 schools supply students with cheap 
 notebooks and pencils, and sometimes 
 students buy such notebooks and pen- 
 cils at the stores. Nothing can be more 
 detrimental to the progress of the short- 
 hand student than poor materials. A 
 well-known reporter says: *'When I 
 see some of the notebooks and pencils 
 used by stenographers, I sometimes 
 wonder how these stenographers man- 
 
The Teaching of Shorthand 23 
 
 age to write. No mechanic could use 
 poor tools in his work, and produce 
 good, fast work. Artists and experts 
 are not satisfied with anything but the 
 finest tools and instruments. The ste- 
 nographer should have the same spirit. 
 The cost of the best is only a trifle more, 
 and the better and finer work done 
 often results in a reduced size of writing 
 which makes the best material the 
 cheapest after all." 
 
 There is a lack of uniformity and order- 
 liness in having various kinds of note- 
 books. Just as an orderly, well-kept 
 office inspires the office force to be neat 
 and orderly, so good notebooks and pen- 
 cils inspire the student to do good work. 
 Therefore see that your students have 
 good notebooks and good pencils, and 
 that they keep the pencils sharp, which 
 will aid them in making neat, clean-cut 
 outlines and insure a light touch. 
 
 Let us now consider the third 
 process — 
 
24 The Teaching oj Shorthand 
 
 THE EXAMINATION 
 
 No part of the work is more impor- 
 tant than tests and examinations to 
 determine the student's knowledge of 
 the principles of shorthand as he pro- 
 gresses, and perhaps no portion of the 
 work is more neglected. It is in the 
 examination that the intelligence, tact, 
 industry, and teaching quaHties of the 
 teacher are brought out unmistakably. 
 Show me a teacher's methods of testing 
 students, grading papers, and system 
 of promotion, and I will tell you the 
 quality of his work — and the success 
 he reaches in preparing stenographers 
 for the exacting demands of modern 
 business. 
 
 I hasten to assure you, however, that 
 I shall not prescribe a method of per- 
 forming this part of the work except 
 to make some suggestions based upon 
 experience. Although I have been 
 teaching shorthand for a quarter of a 
 
The Teaching of Shorthand 25 
 
 century, I am free to confess that I have 
 not by any means discovered the ideal 
 method of giving examinations. There 
 are, however, some general proposi- 
 tions which now meet with almost uni- 
 versal acceptance, at least as far as 
 teachers of Gregg Shorthand are con- 
 cerned. These are: 
 
 1. That in shorthand it is necessary 
 to insist upon a certain standard of 
 accuracy oi form as well as in the appli- 
 cation of the rules. 
 
 2. That a practical understanding of 
 the application of a rule is vastly more 
 important than a knowledge of the 
 exact wording of it. 
 
 3. That an understanding of the 
 practical application of a rule is best 
 ascertained by requiring the student to 
 write words illustrating the rule that 
 are not given in the lesson. 
 
 4. That new words and new sen- 
 tences arouse the interest of the stu- 
 dent, and develop his constructive 
 
26 The Teaching of Shorthand 
 
 power, and consequently his ability 
 to deal more promptly with new 
 words. 
 
 A few comments on tests and exam- 
 inations, as a whole, may be of service. 
 There is a wide divergence of opinion 
 as to the benefits of examinations. 
 Some distinguished educators are op- 
 posed to examinations, but mainly on 
 the ground that they interfere with 
 continuous work, and for this reason I 
 believe that the tests should be short, 
 such as may be given in one period, so 
 that they may not interfere with the 
 onward progress of the student. 
 
 Properly conducted, examinations give 
 students an opportunity to discover 
 for themselves many of their weak 
 points, and perhaps therein lies their 
 greatest value. The examination is 
 of much more benefit to the student 
 than to the teacher. The teacher 
 generally knows the student's capabil- 
 ities. The examination serves also as 
 
The Teaching of Shorthand 27 
 
 a review, and brings all the work he 
 has done into a comprehensive view, 
 and is therefore of great value. The 
 student should be induced to feel that 
 the examination is but another form of 
 recitation — that his actual knowledge 
 of the subject is not affected by dis- 
 closing his weaknesses. 
 
 Preparation should be made for the 
 regular periodical examination by giving 
 frequent tests on words under the prin- 
 ciples contained in certain groups of les- 
 sons. These tests not only strengthen 
 knowledge of the principles, but tend 
 to relieve the student of the nervousness 
 that is often present on examination 
 day. Progressive Exercises, and the sup- 
 plementary exercises given each year 
 in the Gregg Writer, serve admirably 
 for tests on the lessons. In both tests 
 and examinations I think great care 
 should be exercised to avoid selecting 
 words that involve too intricate word- 
 building. It is very easy to err on the 
 
28 The Teaching of Shorthand 
 
 side of making the words so difficult as 
 to discourage the student. 
 
 The younger and more inexperienced 
 students, too, often have difficulty in 
 writing the correct forms — especially 
 in the advanced work — not so much 
 because they are unable to apply the 
 principles of shorthand^ as on account of 
 unfamiliarity with the words and their 
 pronunciation. In shorthand, as in 
 spelling, there are many words that 
 may be called "catch" words, and these 
 should be avoided in examinations. 
 Such words may be used as a special 
 drill in regular recitation. 
 
 In closing, let me say a word or two 
 of the value of personality in getting 
 results. A keen sympathy with the 
 aims and ambitions of the students is 
 one of the quickest means of getting 
 into that close personal relationship 
 which is so necessary for both student 
 and teacher in the development of the 
 student's abilities. This can best be 
 
The Teaching of Shorthand 29 
 
 attained by letting the student feel 
 that you are a leader and guide and not 
 a critic. Too many teachers, especially 
 the younger and inexperienced, are apt 
 to feel that they are not fulfilling their 
 mission unless they put themselves in 
 the attitude of critics. There can be 
 no greater mistake. You at once an- 
 tagonize the student, and all that con- 
 fidence and freedom of expression, and 
 that unfolding of his real self are lost 
 to you — you never get at his better 
 side, the side which will lead both him 
 and you to success. If the student 
 feels that you are his guide and friend, 
 and that he can come to you in the 
 fullest confidence, without fear of crit- 
 icism, when he meets a difficult sit- 
 uation, you have done more for the 
 development of that student than you 
 could by all the criticisms you could 
 ever make. On the other hand, there 
 is such a thing as being too much of a 
 guide — the student will lean on you 
 
30 The Teaching of Shorthand 
 
 instead of being self-reliant. The qual- 
 ity of self-reliance must be cultivated. 
 He must learn that while you may 
 plaster his pathway all along with sign- 
 posts for his guidance, he must do the 
 traveling for himself — that nothing can 
 ever be substituted for his own energy, 
 industry, intelligence, and initiative. 
 
THE ART OF TEACHING 
 SHORTHAND 
 
 Read before the 
 
 Central Commercial Teachers' 
 
 Association, Omaha, Nebr. 
 
 May, 1905 
 
THE ART OF TEACHING 
 SHORTHAND 
 
 THE "Art of Teaching Shorthand" 
 is such a broad subject that I 
 shall not attempt to do more in this 
 paper than to give some thoughts bear- 
 ing on certain phases of it which have 
 occurred to me in my experience. I 
 can do no more, perhaps, than open a 
 discussion which will lead us into view- 
 ing some of the problems from different 
 angles. If I do this much, I shall be 
 satisfied. 
 
 As the business man of to-day has 
 been educated to demand a higher 
 standard of efficiency in his steno- 
 graphic force than formerly, there must 
 be a corresponding advance in the 
 methods of teaching shorthand and 
 typewriting if we would meet these 
 
34 ^^^ Teaching of Shorthand 
 
 requirements. The demand for speed 
 in execution has grown in the profes- 
 sion of shorthand as in everything else. 
 Work of all kinds is now done under 
 greater pressure than ever before. 
 
 The keen competition between com- 
 mercial schools seems to render it im- 
 practicable to lengthen the course of 
 instruction materially, and yet the 
 teacher of to-day is expected to produce 
 much better equipped stenographers and 
 typewriter operators than formerly, not 
 only from the standpoint of technical 
 skill, but of a wider cultural education. 
 This additional cultural work can be 
 done effectively in the high school by the 
 lengthening of the course, but the com- 
 mercial school must produce results in 
 a shorter time. It is necessary, there- 
 fore, for the teacher in the commer- 
 cial school to intensify his instruction. 
 While it is safe to say that the time 
 devoted to the subjects included in a 
 shorthand course has not been increased 
 
The Teaching of Shorthand 35 
 
 to any appreciable extent in the business 
 school, there has been in the past ten 
 years a demand by business men of 
 fully twenty-five per cent increase in 
 efficiency, which means that the stu- 
 dents must accomplish just that much 
 more in the time that custom has es- 
 tablished as necessary to prepare for 
 stenographic work. 
 
 This being the case, it is obvious that 
 improved methods of instruction are 
 imperatively demanded to meet pres- 
 ent-day conditions. 
 
 And while this demand for increased 
 efficiency has been growing and is still 
 growing at a tremendous rate, there can 
 be no change in the fundamental proc- 
 esses of writing shorthand — processes 
 that are entirely distinct from any 
 improvement in the shorthand systems 
 themselves — and must ever be pres- 
 ent, whatever the shorthand system 
 used. Let us consider briefly what 
 these processes are, and we shall realize 
 
36 The Teaching of Shorthand 
 
 how great are the problems involved in 
 teaching shorthand, as well as in acquir- 
 I ing sufficient skill in writing to meet 
 existing requirements. A keen analyt- 
 ical writer on this subject has said: 
 
 There are at least five distinct mental 
 operations carried on continuously during 
 verbatim reporting. First, there is the 
 sensation of sound received by the ear. 
 Second, there is the perception by the 
 brain of the word uttered — practically 
 simultaneously with the sensation of a 
 hearing in the case of a distinct speaker, 
 but often delayed a large fraction of a 
 second when a speaker drops his voice, or 
 a witness in court has a foreign accent. In 
 the third place, the stenographer must 
 analyze the structure of all the less common 
 words in the sentences, all except the stock 
 words or phrases, which he writes by a 
 practically automatic habit. Fourth, these 
 relatively uncommon words must be put 
 on paper according to the principles of the 
 system employed. This one operation in- 
 volves many subordinate and infinitely 
 swift efforts of recollection, association, and 
 
The Teaching of Shorthand 37 
 
 decision. Fifth, all these mental operations 
 are carried on while the pen or pencil is 
 from two or three words to an entire sen- 
 tence behind the speaker — this of course 
 in rapid speaking — thereby complicating 
 the situation by compelling memory to keep 
 pace with attention. In other words, while 
 the scribe is writing the predicate of one 
 sentence and analyzing an unfamiliar word 
 in the subject of the next, he is at the same 
 time giving his auditory attention to the 
 predicate of the second sentence then being 
 uttered by the speaker. This is impossible 
 to an untrained mind. The average edu- 
 cated person cannot retain more than 
 perhaps six or eight words of the exact 
 phraseology of a speaker at one time. The 
 competent stenographer can hold ten, fif- 
 teen, twenty words, or even more in his 
 memory, while at the same time taxing his 
 mind by the act of writing the words that 
 preceded. 
 
 The truth of what this writer says 
 is obvious to us all and there is forced 
 upon us at once the conclusion that the 
 teaching of shorthand presents some 
 
38 The Teaching of Shorthand 
 
 peculiar and distinctive problems in 
 pedagogy. I say "peculiar and distinc- 
 tive" because the ordinary principles 
 of pedagogy cannot always be applied 
 in shorthand instruction, because it is 
 an entirely distinctive problem. 
 
 The teaching of bookkeeping is largely 
 a mental problem; the teaching of 
 penmanship is largely a manual one. 
 The teaching of shorthand combines 
 both problems — and in a combination 
 that is complex in the highest degree. 
 
 In teaching bookkeeping it is not of 
 great importance that the work be done 
 quickly. Speed here, as elsewhere, is 
 desirable; but it is of the greatest im- 
 portance that it be done accurately. 
 One of our problems is the thorough 
 correlation of these two phases of short- 
 hand work — that is, of acquiring both 
 speed and accuracy. 
 
 Let me draw your attention for a 
 moment to the last named condition 
 of which the writer just quoted speaks, 
 
The Teaching of Shorthand 39 
 
 namely — the training of the memory, 
 and the development of concentration, 
 to enable the student to remember as 
 many words as possible while record- 
 ing other words. Memory training and 
 complete concentration, to my mind, 
 present a distinctive factor in the teach- 
 ing of shorthand — memorizing not in 
 the sense of storing up in the mind 
 facts or information for future use, but 
 temporarily holding suspended the exact 
 words of a speaker, given perhaps very 
 rapidly, until they can be written, to be 
 then forgotten. 
 
 This training must necessarily be a 
 part of the course in the training of all 
 shorthand students and, until the ability 
 to retain a large number of words is 
 developed, a high degree of skill cannot 
 be attained; and this factor, as has 
 been said before, is quite distinct from 
 the mastery of the principles of short- 
 hand, and is not affected by the system 
 which is being studied. It is this faculty 
 
40 The Teaching of Shorthand 
 
 that gives the expert shorthand writer 
 the abihty to make the process of writ- 
 ing continuous. It may be possible to 
 simpHfy the principles of shorthand con- 
 struction, so that the mind may con- 
 struct the word forms more easily, and 
 it may be possible to render the joinings 
 and characters more easy and natural, 
 so as to lessen the manual labor in 
 executing them, as has been done in 
 modern systems, but it is not possible 
 in a few hours to endow the student 
 with the trained memory which will 
 permit of the performance of the com- 
 plex mental and manual acts required 
 in very rapid shorthand writing. 
 
 How can we in the schoolroom give 
 this memory training effectively in a 
 course that is already burdensomely 
 heavy? One of the ablest teachers we 
 have ever had in the profession, Mr. J. 
 Clifford Kennedy, it seems to me, has 
 made a very valuable suggestion. He 
 made it a practice to give one dictation 
 
The Teaching of Shorthand 41 
 
 each day for the purpose of training the 
 students to remember a series of words. 
 He would dictate from ten to fifteen 
 words and the students would not write 
 until he had uttered the last word — 
 which he indicated by tapping his desk. 
 They would then begin to write, and 
 when they had finished he would dictate 
 another line or two while they refrained 
 from writing until he again tapped the 
 desk, and so on. His method was 
 effective. I have used it myself, and 
 it is surprising the attention value it 
 has, and the interest it lends to the 
 work of dictation. 
 
 A well-known reporter, Mr. W. E. 
 McDermut, in a recent paper, said: 
 "In David Wolfe Brown's book on 
 Factors of Shorthand Speed he refers to 
 what he calls the * word-carrying faculty,' 
 the ability to carry a number of words 
 in the mind while catching up. The 
 faculty may be improved by keeping 
 a safe distance behind the dictator 
 
42 The Teaching of Shorthand 
 
 while going at a moderate speed, and 
 gradually increasing the distance that 
 the writer can keep behind, as well as 
 the speed. ... In dictating to classes 
 a good beginning in this way can be 
 made by dictating short questions and 
 answers, the student not to begin 
 writing the question until the dictation 
 of the answer is begun, and so on." 
 
 And while on the subject of memory 
 training, there is another act which must 
 be given attention — hearing. The ear 
 must be trained to catch and digest 
 words. 
 
 Let us return to the acts involved in 
 shorthand writing — for I have not 
 mentioned all of them. While the 
 writer of shorthand is hearing, think- 
 ing out, remembering and recording 
 the words of the speaker or dictator, he 
 has other work to do. He must turn 
 the pages of his notebook from time 
 to time, make corrections occasionally, 
 observe proportion in writing the char- 
 
The Teaching of Shorthand 43 
 
 acters — all operations necessitating a 
 share of the attention. If he is to 
 make an intelligent report, he must pay- 
 close attention to the purport of the 
 speaker's remarks. This last phase of 
 the work is of the highest importance 
 in making an intelligent transcript, 
 being almost impossible if the writer 
 is unable to comprehend the meaning 
 of what the speaker is saying. 
 
 It has been said that the practice of 
 shorthand brings into active, instan- 
 taneous operation all the faculties of 
 the mind, and that the attainment of a 
 high degree of skill in shorthand writing 
 is equivalent to a proportionate increase 
 in mental activity. 
 
 From this partial statement of what 
 is done in actual shorthand writing, it 
 will be clear that the teaching of the 
 subject has distinctive problems, and 
 affords the teacher exceptional oppor- 
 tunities for diversified methods. 
 
 How shall we develop speed with 
 
44 '^he Teaching of Shorthand 
 
 accuracy in the shortest possible time? 
 In other words, how shall we prepare 
 our students to become efficient stenog- 
 raphers and at the same time give them 
 that correct fundamental training which 
 shall enable them to develop a high 
 degree of skill? 
 
 It is my opinion that in the past we 
 have laid too great stress upon accuracy , 
 and paid too little attention to the 
 development of speed from a scientific 
 point of view. It is a common fallacy 
 that "speed will come with practice." 
 
 Without in the least depreciating the 
 importance of accuracy, I believe that 
 we have insisted too much upon accu- 
 racy without regard to speed, and by so 
 doing have fastened upon our students 
 a sluggish method of forming the char- 
 acters from which, in many cases, they 
 have been unable to free themselves 
 in after years. I am firmly of the 
 belief that speed in execution should he 
 developed along with a theoretical knozul- 
 
The Teaching of Shorthand 45 
 
 edge of the principles, and not postponed 
 until the writer has mastered the prin^ 
 ciples. 
 
 I have heard teachers, in speaking 
 about this matter, say, "Oh, well, the 
 students will learn the knack of speed 
 in actual work outside the school." 
 That view of the matter is a survival 
 of the old idea, now fast dying out. 
 Accuracy and speed can be combined 
 from the very beginning, and should 
 be. Who can say that the steps of a 
 runner are any less accurate than are 
 those of the walker.? The secret of 
 speed in execution lies largely in getting 
 the right idea. 
 
 It has long seemed to me a strange 
 anomaly in business education that the 
 value of movement exercises should be 
 so universally recognized in the teach- 
 ing of penmanship, and that such exer- 
 cises should be almost entirely ignored 
 in teaching shorthand. The technique 
 of shorthand writing is of the utmost 
 
46 The Teaching of Shorthand 
 
 importance, and yet most of us, I am 
 afraid, lay the stress on ** principles" 
 and not "practice." 
 
 If it be conceded that movement 
 drills in penmanship develop a more 
 perfect command of hand and pen, it 
 would seem to follow that they are 
 absolutely indispensable in teaching 
 shorthand, where rapid and accurate 
 execution simply cannot be dispensed 
 with. 
 
 The explanation of this apparent 
 inconsistency may possibly be found 
 in the belief that shorthand, requiring 
 as it does greater nicety of execution, 
 is liable under free movement exercises 
 to develop into an illegible scrawl. 
 While this may be true to some extent 
 with the student who has not been 
 properly trained in the beginning, I 
 believe that an injustice is done to 
 the careful and conscientious student 
 by the utter neglect of such drills. A 
 recognition of the fact that a greater 
 
The Teaching of Shorthand 47 
 
 nicety of execution is demanded for 
 shorthand writing in order to gain speed 
 in writing and the legibility necessary 
 for rapid, accurate transcription, would 
 seem to emphasize the absolute neces- 
 sity for movement drills to develop 
 manual skill. 
 
 We can't get away from the fact that 
 rapid shorthand writing is largely a 
 matter of manual skill. Shorthand writ- 
 ing is writing, not drawing. This fact 
 must become a fixture in the mind of 
 the student from the first day of his 
 work, and it must be doubly impressed 
 that all that is written must be read. 
 I am not one who believes that the short- 
 hand characters must be drawn with 
 mathematical accuracy in the early 
 lessons. I think the characters must 
 be correct, and held as nearly as pos- 
 sible to the ideal, but they must be 
 written so, not drawn. 
 
 Many teachers are a little too *'text- 
 booky," if I may so express it. They 
 
48 The Teaching of Shorthand 
 
 use modern text-books written from the 
 teacher's point of view; they know these 
 books from cover to cover, and they 
 teach the principles much more thor- 
 oughly than the teacher of the old 
 school; but when they have done all 
 that, they are apt to think that the 
 development of speed lies entirely with 
 the student, and that all he needs 
 is continuous dictation practice. They 
 feel that they have done their part in 
 teaching rules and form, and the rest 
 lies with the student and his em- 
 ployer. 
 
 Willing and anxious as they are to 
 assist the student at all stages of the 
 work, they have no systematic plan 
 for giving him an insight into the 
 peculiar knack of rapid writing or of 
 training him in those time-saving ex- 
 pedients and modifications of form 
 which must be acquired before a high 
 degree of skill can be attained. 
 
 In my opinion the shorthand teacher 
 
The Teaching of Shorthand 49 
 
 owes It to the reputation of the school 
 with which he is connected to demon- 
 strate to the students that under his 
 instruction they acquire something out- 
 side the text-book — something that 
 cannot be acquired by any amount 
 of home study or mere dictation 
 practice. 
 
 One of the most powerful aids in 
 imparting to others the knack of writing 
 shorthand rapidly is the abiHty to write 
 rapidly and to demonstrate how it is 
 done. Not rapidity in the sense that 
 the teacher must be a "record breaker,*' 
 or a "speedist," but he ought to have 
 sufficient executional skill to show stu- 
 dents that he is a capable writer himself. 
 And it may be remarked in passing 
 that the teacher who takes the trouble 
 to acquire this skill will have revealed 
 to him some of the things behind the 
 scenes which will do more to help him 
 to secure results than anything he has 
 ever undertaken. 
 
50 The Teaching of Shorthand 
 
 It is not sufficient to give general 
 suggestions from time to time, for such 
 academic instruction, however valuable 
 it may be, leaves only a transient im- 
 pression on the mind of the average 
 student and is of little practical value 
 in the development of speed. 
 
 To be of any effective service, the 
 instruction must be supplemented by 
 regular and intense application under 
 the eye of the teacher. I advocate a 
 systematic course of exercises for ad- 
 vanced students, mapped out with the 
 same care as are the drills now used in 
 teaching penmanship or touch type- 
 writing. 
 
 Such drills will result in a great im- 
 provement in the style of writing, and 
 will have the effect of keeping steadily 
 before the student the importance of 
 facility of execution. In an article some- 
 time ago in the American PenmaUy Mr. 
 Carl C. Marshall, in speaking of a visit 
 to a penmanship class conducted by 
 
The Teaching of Shorthand 51 
 
 Mr. F. B. Courtney, said: "I noticed 
 that the class did not follow the count 
 uniformly, that is, did not 'write to- 
 gether' or in the same time. I after- 
 wards called Mr. Courtney's attention 
 to this and asked him if it was intended 
 that they should do so. 'Oh, no,' he 
 said, *the purpose of the count is pri- 
 marily to secure speed, not uniformity 
 of movement, which is not only im- 
 practicable but not really desirable. 
 I think the counting helps them to 
 avoid the drawing habit or the con- 
 struction of the letters slowly and with- 
 out regard to the time. It keeps the 
 paramount idea of speed constantly 
 before them.'" Mr. Marshall adds, 
 "This was the first time that the 
 ps^T^chological value of the counting 
 device had been made plain to me." 
 So it is with shorthand penmanship 
 drills when conducted with snap and 
 vim. They eliminate the "drawing 
 habit" and keep the "paramount 
 
52 The Teaching of Shorthand 
 
 idea of speed" constantly before the 
 students. 
 
 The advantages of the shorthand 
 penmanship drill may be briefly 
 summed up as follows: 
 
 It relieves the monotony of ordi- 
 nary routine dictation and by keep- 
 ing the student interested in his 
 work insures more certain and rapid 
 progress. 
 
 It promotes harmony between the 
 mental and physical actions in short- 
 hand writing, the hand being trained 
 to respond more promptly to the thought 
 transmitted to it from the brain. 
 
 It leads the student to study the 
 individual peculiarities of his writing, 
 and by familiarizing him with the modi- 
 fications which outlines undergo when 
 rapidly written, enables him to acquire 
 greater fluency in reading. 
 
 It teaches him to control the unnec- 
 essary movements of the hand and to 
 acquire knowledge in this direction, 
 
The Teaching of Shorthand 53 
 
 which might otherwise come to him 
 only after years of actual work. 
 
 It compels a student who has a 
 sluggish or awkward method of writing 
 to realize by comparison that the fault 
 is with himself, and not with the 
 teacher or the system he writes. 
 
 It trains him to make rapid transi- 
 tions between words, to move easily 
 and rapidly from the end of one line 
 to the beginning of the next, and from 
 page to page. 
 
 It gives him a swiftness of action that 
 is carried into all the other writing. 
 
 It shortens the time required to attain 
 proficiency in shorthand, and thus allows 
 more time to be given to typewriting, 
 spelling, punctuation, etc. 
 
 It promotes a spirit of emulation and 
 inspires the student with greater confi- 
 dence in his teacher. 
 
 It is of the highest importance to 
 maintain the interest of the student in 
 his work. There is too much routine 
 
54 '^^^ Teaching of Shorthand 
 
 and too much continuous dictation in 
 our classrooms. Continuous dictation 
 acts as a soporific, and the evidence of 
 this will be found in the large percent- 
 age of students who find it necessary 
 to support their heads with their hands 
 while taking dictation. 
 
 The penmanship and other exercises 
 that I have suggested will impart an 
 interest and a vim to the work in the 
 classroom which will induce students 
 to do their very best, and this quite 
 apart from the value of the exercises in 
 developing combined speed and accu- 
 racy. The former superintendent of 
 the Chicago schools, Mr. Cooley, in 
 reply to a criticism about the in- 
 troduction of fads into the public 
 schools, said; "The fads are essen- 
 tial. It is impossible to keep a child's 
 attention at a set task for very long. 
 They have their three R's and then 
 their games, cooking, sewing, etc., and 
 then they go back to the first. In 
 
The Teaching of Shorthand 55 
 
 this way the children enjoy all the 
 studies." 
 
 Now as our students are but children 
 of a larger growth, what Mr. Cooley 
 says appHes to our work. We should 
 make it more interesting, more intense. 
 
"TRICKS OF THE TRADE" 
 IN TEACHING SHORTHAND 
 
 Read before the National 
 
 Shorthand Teachers' Association 
 
 St. Louis, Missouri, 1901 
 
"TRICKS OF THE TRADE" 
 IN TEACHING SHORTHAND 
 
 THE title of my paper was suggested 
 by the concluding remark of a 
 school proprietor who applied to me 
 for a teacher. After mentioning the 
 requirements, he said: "To sum it all 
 up, I want a man who is thoroughly 
 qualified — one who knows all the tricks 
 of the trade." At first, I was inclined 
 to resent the imputation that there 
 were any tricks in our trade, but sub- 
 sequent reflection and observation have 
 convinced me that we cannot, with 
 truth, say "there are tricks in all trades 
 but ours." 
 
 WHAT "tricks of THE TRADE*' 
 
 MEANS 
 
 The phrase is not used in a derogatory 
 sense; in our profession it is usually 
 
6o The Teaching of Shorthand 
 
 intended to convey the idea of adapta- 
 bility, tact, experience, etc. In every 
 line of human endeavor, the man who 
 is valuable to his employer is the man 
 who knows the tricks of his trade. It 
 is just as true in our profession as it is 
 of the shoe clerk who sells you a pair 
 of shoes for seven dollars when you 
 intended to purchase a pair for half 
 that amount on entering the store. 
 And by that it is not meant the man 
 who is familiar with all the sharp 
 practices and underhanded tricks of a 
 trade, but the man who makes friends 
 because of his knowledge of his business 
 and >of human nature, and who, by his 
 industry, foresight, and adaptability to 
 different personalities, is able to make 
 the best use of his knowledge. Such is 
 the man who is familiar with the legiti- 
 mate "tricks" of his trade. It is he 
 who reaches the highest success in any 
 line, whose force is felt not only in his 
 own particular profession, but carries 
 
The Teaching of Shorthand 6i 
 
 the influence of his forcefulness into 
 all branches of human activity. But, 
 back of this familiarity with human 
 nature, there must be a wider and deeper 
 knowledge — knowledge of the thou- 
 sands of details, small in themselves, 
 but which go to make up the whole. 
 It is the faculty for going into the very 
 heart of a thing and studying it analyt- 
 ically, the faculty that enables a Kipling 
 to write with equally profound knowl- 
 edge of the freaks of a locomotive, or 
 still greater freaks of human sentiment; 
 that enables a J. Pierpont Morgan to 
 so arrange his forces as to bring about 
 financial combinations that are stag- 
 gering in their magnitude; that enables 
 a Marconi to send electric impulses 
 across the sea by methods hitherto 
 undreamt of. 
 
 The shorthand teacher usually has 
 but little to do with the business man- 
 agement of the school with which he is 
 associated; but whether he has any 
 
62 The Teaching of Shorthand 
 
 word in the business management or 
 not, he can make himself of more value 
 to his employer by familiarizing him- 
 self with all the phases of the school 
 management, in order that he may be 
 able to understand the school's policy 
 and become an effective factor in its 
 success. 
 
 MASTERY OF THE SUBJECT 
 
 First of all, it goes without saying, 
 he should be master of the theory and 
 technique of the art which he teaches. 
 This is an indispensable trick. Noth- 
 ing carries conviction so quickly, or 
 is the source of greater inspiration to 
 his students, than evidence that the 
 teacher can do what he teaches. 
 
 The teacher who gives a practical 
 demonstration of his ability to perform 
 the feats which he asks of his pupils, has 
 done more perhaps to gain the confidence 
 of his students than he could by any 
 other means. There is such a wide 
 
The Teaching of Shorthand 63 
 
 difference between the theory of any- 
 art and the appHcation of the theory to 
 practical work that it seems to me this 
 is a point that should receive a great 
 deal of earnest attention from the 
 teacher. Methods of execution in 
 writing can only be taught by practical 
 illustration. One may have an almost 
 perfect conception of how a thing 
 should be done, and yet not be able to 
 do it until he has seen it done. Such 
 knowledge does not come from a mere 
 conception that this or that thing can 
 be done; it comes only after infinitely 
 patient toil. 
 
 But, in illustrating a point, the teacher 
 should not allow his own expertness 
 in execution to become so apparent 
 as to discourage his students. He 
 should endeavor to keep his execution 
 within the bounds of the capacity of 
 his students; it should be an illustration 
 of the methods of movements rather 
 than a demonstration of the speed at 
 
64 The Teaching of Shorthand 
 
 which such movements may be made, 
 otherwise the effect may be opposite 
 from that which he desires. If he can 
 create the impression upon the students 
 that it is all very simple, and that by a 
 little extra effort they can do as well, 
 he will unconsciously develop in them 
 a feeling of power that will have the 
 most beneficial effect. 
 
 RESOURCEFULNESS NECESSARY AT 
 TIMES 
 
 While all this is true, it sometimes 
 happens that through circumstances a 
 teacher is thrown into new surroundings 
 and finds himself in a position where 
 his only salvation is his ingenuity and 
 ability to adapt himself to the new 
 conditions. In such circumstances, I 
 believe it is perfectly justifiable to take 
 advantage of whatever tricks he may 
 be able to devise in order to carry out 
 his work successfully. To illustrate: 
 
 I recently visited a school where the 
 
The Teaching of Shorthand 65 
 
 teacher had been obliged to make a 
 change of systems a few weeks pre- 
 viously. As I entered the classroom 
 he was placing a shorthand exercise 
 on the board for transcription. He 
 held the text-book in his hand, and 
 appeared to be composing the exercise 
 as he wrote. I was very much im- 
 pressed with the ease with which he 
 executed the outlines, considering the 
 time he had devoted to the system he 
 was using. The only pauses appeared 
 to be those caused by hesitancy in com- 
 posing the sentences, but which were 
 in reality caused by his efforts to grasp 
 fully the import of the outlines. Upon 
 investigation, I found that he had col- 
 lected exercises bearing on each lesson 
 from another teacher and pasted them 
 in his book following the lessons. This 
 man possessed resourcefulness, and to 
 my mind he was perfectly justified in 
 employing such an expedient. His pre- 
 vious experience made him capable of 
 
66 The Teaching of Shorthand 
 
 imparting instruction; the fact that 
 he reaUzed his somewhat imperfect 
 knowledge of the instrument he was 
 using, aroused him to use all his re- 
 sourcefulness to make his instruction 
 eflFective, and that it was effective was 
 attested by the interest and confidence 
 of his students. If the teacher had 
 not used this "trick," his students 
 would very quickly have detected his 
 weakness, lost confidence in his ability, 
 and become discouraged. 
 
 PERSONAL INTEREST IN STUDENTS 
 
 A very important point is for the 
 teacher to take a personal interest in 
 the progress of each student, but this 
 must be done without creating any 
 suspicion of partiality. Only by a con- 
 stant study of the peculiarities of each 
 student, in order that he may give 
 him such encouragement as he needs 
 and point out tactfully the errors of 
 his ways in such a manner as not to 
 
The Teaching of Shorthand 6j 
 
 antagonize him, can the teacher hope 
 to attain this end. The element of 
 personal interest in his students is a 
 potent one in influencing the success 
 of the teacher as well as that of the 
 student. It is a "trick" that can be 
 acquired only by painstaking care, 
 and requires the exercise of rare dis- 
 crimination, self-control, and a strong 
 sense of justice. It is an art that 
 should be cultivated assiduously. The 
 school proprietor can get students to 
 the school. The success of the stu- 
 dent is then practically in the teacher's 
 hands, and the fitness of the teacher 
 for the position which he holds will 
 depend upon how well the pupil accom- 
 plishes his task. The teacher should 
 bring every influence to bear to make 
 the progress of the student so sure and 
 thorough that when he leaves, whether 
 it be in six months or a year, he will be 
 quaHfied to discharge his duties cred- 
 itably to himself and to the institution 
 
68 The Teaching of Shorthand 
 
 where he received his training. While 
 the teacher is employed primarily to 
 "teach," there is much more to be 
 taught than the mere art of shorthand 
 writing. He should make a study of 
 the defects in the training of his stu- 
 dents, and try as far as possible to 
 correct them. Anything that would 
 tend to lessen the student's chances 
 for success, such as lack of taste in 
 dress, untidiness, pecuHar mannerisms, 
 etc., may be corrected by occasional 
 general talks on such subjects, and in 
 extreme cases by tactful confidential 
 talks. It is manifestly impossible for 
 teachers handling large classes to re- 
 member the name of each student at 
 all times — although it will be surprising 
 to those who have not tried it how 
 quickly the faculty can be acquired — 
 but it is a habit that the teacher should 
 acquire as early in his experience as 
 possible. There is hardly anything 
 more displeasing to the student than 
 
The Teaching of Shorthand 69 
 
 for his teacher to neglect to address 
 him by name. 
 
 SECURING THE ATTENTION OF STUDENTS 
 
 The art of holding the attention of 
 the student while presenting the lesson; 
 of repeating the explanations, if need 
 be, in different language, until they 
 have been thoroughly impressed on the 
 mind of the student, is a subject that 
 will require much earnest study on the 
 part of the teacher. 
 
 At this point the teacher will have 
 full opportunity to exercise whatever 
 ingenuity and resourcefulness he may 
 possess, because methods of presenta- 
 tion that would appeal quickly and 
 effectively to one class of students, 
 might have exactly the opposite effect 
 on others. The teacher should make 
 a careful study of the personnel of his 
 classes, and adopt methods that will 
 comprehend the various mental capa- 
 bili'ties of his students, if possible. A 
 
70 The Teaching of Shorthand 
 
 mistake many inexperienced teachers 
 make is to adapt their methods to a 
 few of the bright pupils of one class, 
 to the utter confusion of the less intel- 
 lectual students. 
 
 THE TEACHER SHOULD BE SUPERIOR 
 TO THE TEXT-BOOK 
 
 Another point at which many teachers 
 fail is in making their own instruction 
 subordinate to that of the text-book. 
 The difference between such instruc- 
 tion and real instruction is just the 
 difference that distinguishes the written 
 play from the acted play. In the 
 former the whole mass of words is life- 
 less, except to the highly imaginative; 
 in the latter art, environment, and the 
 living words of the actors make a 
 lasting impression. 
 
 THE USE OF THE BLACKBOARD 
 
 Perhaps nothing marks the differ- 
 ence between the experienced teacher 
 
The Teaching of Shorthand 71 
 
 and the novice more than the method 
 of using the blackboard, and I would 
 name the intelHgent use of the black- 
 board as one of the greatest tricks in 
 our trade. From the position that he 
 assumes before the board, the inex- 
 perienced teacher often appears to be- 
 lieve that his pupils can see through 
 him, I mean in the literal sense. But 
 in our profession the art of "side- 
 stepping'' is just as important as it is 
 in the noble art of self-defense. The 
 experienced teacher after writing the 
 outlines on the board will step aside 
 in an easy, natural manner so that 
 students in all parts of the room may 
 have a clear view of the board. The 
 young teacher is very apt to write his 
 outlines so small and faint that they 
 cannot be seen by any except those who 
 are close at hand. The knack of re- 
 taining proportion of outline while writ- 
 ing large on the board is a trick that 
 requires considerable practice. 
 
72 The Teaching of Shorthand 
 
 KEEPING "just AHEAD " OF STUDENTS 
 
 The inexperienced teacher is fre- 
 quently inclined to "show off" by 
 writing very rapidly on the board, to 
 the utter bewilderment of his students. 
 This may impress them with a due 
 appreciation of his ability as a writer 
 of shorthand, but it has a most dis- 
 couraging effect on the student who 
 contrasts his snail-like execution with 
 that of the teacher. On the other hand, 
 the teacher who has, through long 
 training and experience, mastered the 
 method of handling blackboard work, 
 will write just a little ahead of his pupils 
 — enough to make them feel that with 
 a little effort they could do as well — 
 but he will always be just ahead of his 
 pupils. 
 
 GENIALITY — AND DISCIPLINE 
 
 The teacher should possess a genial 
 and amiable disposition, but he should 
 
The Teaching of Shorthand 73 
 
 not allow the discipline of his room to 
 become lax in his efforts to be good 
 natured, nor should he allow students 
 to get the idea that the acquisition of 
 a business education is anything but a 
 serious matter. He should glow with 
 such a warmth of good-will as to be a 
 constant incentive to his students to 
 emulate his example. He must put 
 vim and enthusiasm into his work; 
 all his acts must be so businesslike that 
 his students will unconsciously acquire 
 the habit. He must cultivate his mem- 
 ory so that he will be relentless in getting 
 the work he requires of his students. 
 He should be very careful, however, 
 in deciding upon a policy, to be sure 
 that he can carry it out. Work started 
 by a teacher, and afterwards abandoned, 
 will create a feeling of distrust in his 
 ability. 
 
 A moderate amount of work thor- 
 oughly accomplished each day will be 
 far more effective than a large amount 
 
74 ^^^ Teaching of Shorthand 
 
 imperfectly gone over. Students are 
 very quick to detect imperfections in 
 a teacher's character, and weak points 
 in his methods, and he must therefore 
 constantly strive to make his work as 
 strong as possible. The teacher should 
 impress upon his pupils the advantage 
 of thorough preparation, and show them 
 the folly of leaving school before they 
 are competent to fill the best positions. 
 I beHeve that the teacher in advocating 
 a long course is rendering the student 
 the greatest possible service, as well 
 as doing his full duty by his employers 
 and to the commercial community. 
 Business men nowadays make such 
 exacting requirements of stenographers 
 that it is imperative that the school 
 expecting to keep in the front rank 
 should so qualify its students that they 
 can enter upon their duties without 
 having to go through a long course of 
 "breaking in." 
 It will require rare judgment on the 
 
The Teaching of Shorthand 75 
 
 part of the teacher to effect this result 
 without creating the suspicion that he 
 is working solely for his employer's 
 interests. 
 
 KEEPING UP-TO-DATE 
 
 The wide-awake teacher will keep 
 fully alive to the methods pursued by 
 business houses in the handling of 
 correspondence. Methods change con- 
 stantly, and the teacher who would 
 attain the great success, and enlarge 
 his influence in his profession, must 
 keep up-to-date in his methods. He 
 can do this by keeping in close touch 
 with his former students who have gone 
 out into the business world, and by 
 reading the shorthand magazines. And 
 while he is making a study of these 
 methods, he should not forget the hun- 
 dreds of ambitious teachers who, per- 
 haps, may not be so fortunately situated 
 for studying methods, and give them 
 the benefit of his experience through 
 
^S The Teaching of Shorthand 
 
 this Association and the shorthand 
 magazines. 
 
 DIFFERENCES IN SCHOOL CONDITIONS 
 
 It has often occurred to me that in 
 all the meetings of this Association 
 which I have attended, there has never 
 been any reference made to the differ- 
 ences existing between the methods 
 of conducting a day school and a night 
 school in a large city. These are im- 
 portant considerations, and personally 
 I should like to hear them discussed. 
 When I visit a school in a small town, 
 I always envy the shorthand teacher 
 the class of students he has under his 
 charge. They are generally earnest and 
 ambitious, and are willing to devote con- 
 siderable time to practice outside school 
 hours. The city student, as a rule, is 
 not so thorough in his work, and it is a 
 severe drain upon the teacher's energies 
 to keep him sufficiently interested to 
 perform the work assigned to him. 
 
The Teaching of Shorthand 77 
 
 DAY SCHOOL AND NIGHT SCHOOL 
 
 The same difference exists between 
 the day school and the night school in 
 a large city. In the day school the 
 students are usually very young, and 
 as they have no idea of the value of 
 time, it is imperative that the teacher 
 should be constantly on the alert. In 
 the night school the students are older, 
 and as they are employed during the 
 day, they are accustomed to strict dis- 
 cipline and continuous labor. As they 
 have taken up the study of choice, and 
 have not been sent by their parents, 
 they are liable to discontinue the study 
 at any time unless they are kept in- 
 terested and believe they are making 
 satisfactory progress. 
 
 Night school work has always had a 
 fascination for me, perhaps because of 
 my desire to help those who are trying 
 to help themselves. I believe that the 
 methods employed in the night school 
 
78 The Teaching of Shorthand 
 
 should differ materially from those of 
 the day school. As the night school 
 students are employed in the business 
 hours, they know a great deal about 
 office routine, business terms and forms, 
 and consequently they require less in- 
 struction in these things. They can 
 apply their shorthand and typewriting 
 more readily on that account, but as 
 they are at work all day, it is abso- 
 lutely essential that they should be 
 kept interested and wide-awake. Less 
 copying work should therefore be as- 
 signed to them, and they should be 
 given a great deal more blackboard 
 and dictation work. As they have 
 already acquired businesslike habits of 
 deportment, the teacher can assume 
 toward them a more genial attitude 
 than is possible in the day school. This 
 adaptability to the varying needs of 
 the day and night school is one of the 
 tricks I would require above all others 
 in a teacher in my employ. 
 
The Teaching of Shorthand 79 
 
 THE ELEMENT OF HUMOR 
 
 At the convention of this Associa- 
 tion last year, we had with us a teacher 
 who was unquestionably a master of 
 his profession, but who has now passed 
 away — Mr. Benjamin Stanley Banks. 
 I believe that his death has been a 
 distinct loss to our profession, and that 
 his place cannot be adequately filled. 
 Recently one of his pupils, who is now 
 in charge of the shorthand department 
 of a large commercial school, told me 
 that Mr. Banks was fully alive to the 
 importance of keeping his students 
 interested in their work by novel meth- 
 ods of instruction. He said that in 
 dictation work he frequently relieved 
 the monotony by the introduction of 
 impromptu talks on various subjects 
 to be reported by the students, and he 
 made it an invariable rule to dictate 
 an extract from Mark Twain, Max 
 Adler, or some other humorist as the 
 
8o The Teaching of Shorthand 
 
 last exercise of the day. In order that 
 the students might go away laughing 
 and in good spirits. While this method 
 would not at all times be advisable, 
 it seems to me that a good feeling in- 
 spired by such a course, would occasion- 
 ally be very beneficial in relieving the 
 monotony of a hard day's work. 
 
 IMPORTANCE OF WELL-DIRECTED 
 ENERGY 
 
 In closing I desire to mention that 
 which in any line of business counts 
 for more, perhaps, with one exception 
 — brains — than any other, and that 
 is, well-directed energy. To a teacher, 
 energy is as indispensable as a mastery 
 of the subject he teaches. A teacher 
 using mediocre or even inferior meth- 
 ods, who backs up his work with snap 
 and energy, will accomplish creditable 
 results where a more brilliant man with 
 less energy would prove a failure. The 
 successful teacher must be able to create 
 
 '^:. 
 
The Teaching of Shorthand 8 1 
 
 an atmosphere of energetic action that 
 will arouse his pupils to put forth 
 their best efforts. But he must learn 
 to judge between apparent energy and 
 actual energy. Nothing is more absurd 
 than a man rushing hither and thither, 
 sputtering and fuming, in the belief 
 that he is accomplishing something. 
 It is the escaping steam that makes 
 the noise. A teacher may possess a 
 vast storehouse of energy and yet fail 
 to accomplish results because of his 
 inability to direct his energy in the 
 proper channels. 
 
 The teacher must be the adviser and 
 guardian spirit of his pupil, and it 
 should be his constant care to see that 
 each day marks a distinct step on 
 Hfe's road, and that, above all, the stu- 
 dent can never say, "I came out by the 
 same door wherein I entered." 
 
EFFICIENT STENOGRAPHERS 
 
 WHAT SHOULD THEIR ATTAINMENTS 
 
 AND QUALIFICATIONS BE WHEN 
 
 THEY GRADUATE FROM 
 
 THE SCHOOL 
 
 Read before the New England 
 
 Business College Association 
 
 WooNsocKET, Rhode Island 
 
 1910 
 
EFFICIENT STENOGRAPHERS 
 
 THE word "efficient," as commonly 
 used, is such an elastic term that 
 perhaps Webster's view of it may help 
 us in formulating a standard of com- 
 parison in the present discussion. His 
 definition of "efficient'* is: "Causing 
 effects; producing results; not inac- 
 tive, slack or incapable; characterized 
 by energetic and useful activity." 
 
 In order to understand fully the con- 
 ditions which confront the stenographer 
 who would be classed among the "effi- 
 cient," let us consider for a moment 
 the present-day demands. 
 
 DEMAND CONSTANTLY INCREASING 
 
 As American business has grown in 
 complexity, under the influence of ex- 
 pansion, from trade of a purely local 
 nature to that of world-wide extent, 
 
86 The Teaching of Shorthand 
 
 the demands laid upon stenographers 
 have also increased in complexity, and 
 the efficient stenographer of to-day 
 must include in his equipment far 
 more than was required ten or even 
 five years ago. And it may be men- 
 tioned in passing that while expan- 
 sion of trade was inevitable to a people 
 imbued with the spirit of enterprise 
 as Americans are, yet it has been 
 greatly facilitated and hastened through 
 the instrumentality of modern short- 
 hand and the typewriter. Business 
 men of executive ability and imagina- 
 tion have been able to multiply them- 
 selves through the aid of these twin 
 arts, and to handle to-day a volume of 
 business that would have been impos- 
 sible with the old-time methods. 
 
 THE STENOGRAPHER NO LONGER 
 A FAD 
 
 Business men were quick to appre- 
 ciate the value of the stenographer, 
 
The Teaching of Shorthand 87 
 
 and have been responsible for his de- 
 velopment from a sort of ** luxury'* or 
 "fad" into one of the most efficient 
 aids in a modern business organization. 
 The stenographer of to-day is not occu- 
 pied wholly with typing out the letters 
 which the firm sends to the outside 
 world, though of course this comprises 
 a large part of his daily work, but the 
 inter-house correspondence, in which 
 the heads of this business dictate orders 
 and instructions to its various branches, 
 and to its traveling sales force, calls 
 for a technical knowledge of the busi- 
 ness that goes far outside the mere 
 business of writing shorthand and typing 
 it on the machine. A large part of 
 these instructions are made up from 
 form books; they require a checking 
 and following up and a collecting of 
 material that lays upon the stenog- 
 rapher duties calling for ability of a 
 different kind from that of merely 
 following orders. As the stenographer's 
 
88 The Teaching of Shorthand 
 
 ability to grasp details from a few 
 meager instructions increases, his im- 
 portance and value to the firm also 
 increases. 
 
 THE EFFICIENT STENOGRAPHER ALSO 
 A CORRESPONDENT 
 
 The really efficient stenographer in 
 modern business to-day can handle a 
 great deal of the correspondence from a 
 few directions from his employer. He 
 becomes acquainted with the policy of 
 the house, studies his employer's way 
 of handling problems through corre- 
 spondence, is able to give the personal 
 touch to the firm's correspondence that 
 the head of the firm himself would give. 
 His work becomes truly "character- 
 ized by energetic and useful activity." 
 He must be acquainted with the new 
 card records, filing systems, and office 
 practice generally, and this involves 
 a far more intricate knowledge than is 
 commonly supposed. 
 
The Teaching of Shorthand 89 
 
 KEEPING STEP WITH PROGRESS 
 
 Recent economic influences have 
 brought about also vast changes in 
 the methods of record keeping and in 
 handHng the transactions of business, 
 with which the efficient stenographer 
 must be thoroughly familiar, because 
 they require his services. 
 
 Typewriter companies have added 
 new attachments to their machines 
 which make them far more useful, but 
 which also make necessary more knowl- 
 edge and greater technical skill on the 
 part of the stenographer. Brief as 
 are these references, they give an idea 
 of the complexity of the commercial 
 stenographer's need for special knowl- 
 edge to enable him to render efficient 
 service. 
 
 THE GENERAL STENOGRAPHER 
 
 The problem is far more complex 
 and difficult in the case of the general 
 
90 The Teaching of Shorthand 
 
 stenographer, who in addition to these 
 qualifications must also have a knowl- 
 edge of a very wide variety of topics 
 outside, and I might say what would 
 be considered almost foreign to his 
 profession by those not understanding 
 the varied nature of his work. For 
 example, the general stenographer is 
 called upon to do work for the manu- 
 facturer, the attorney, the chemist, the 
 physicist, the college professor, the pro- 
 moter, the physician, the litterateur, 
 the playwright, the mining engineer, 
 and a multitude of other professional 
 men. To perform this service effi- 
 ciently, he must have a knowledge of 
 the terms and phrases used in these 
 various professions, and his knowledge 
 must be more than superficial. 
 
 THE QUALIFICATIONS OF THE BEGINNER 
 
 What should the stenographer's at- 
 tainments and quaHfications be when 
 he is graduated from the school.? The 
 
The Teaching of Shorthand 91 
 
 work of the stenographer is distinctly- 
 technical, and therefore in order that 
 his work may produce results, that he 
 may be efficient, the first in importance 
 of his qualifications should be a thor- 
 ough training in his technical subjects 
 — shorthand, typewriting, and English. 
 
 THE IMPORTANCE OF ENGLISH 
 
 Before the student of stenography 
 can become really efficient in his tech- 
 \nical subjects he must have a solid 
 educational foundation upon which to 
 build. His efficiency as a stenographer 
 is based upon a good working knowledge 
 of the English language. The writer 
 of shorthand merely takes "notes," 
 and does not attempt to take dicta- 
 tion as it appears in print. Necessarily 
 the punctuation, the capitalization, the 
 spelling, the paragraphing, the sub- 
 heads must be supplied from the ste- 
 nographer's knowledge of language, and 
 his grasp of the subject; and his effi- 
 
92 The Teaching of Shorthand 
 
 ciency is increased exactly in propor- 
 tion to the accuracy of his knowledge 
 along these lines. Hence it can be 
 seen that a thorough understanding of 
 grammar and English composition is 
 an indispensable factor in the stenog- 
 rapher's equipment. The student of 
 stenography, however, will find that 
 the work in stenography can be made a 
 great help in learning English. 
 
 WORD STUDY 
 
 Along with the English, the stenog- 
 rapher must have a thorough training 
 in spelling, and particularly in the 
 meaning and use of words. This is 
 generally a weak point in the average 
 stenographer's education — a lack of 
 knowledge of the use of words. To be 
 efficient, the stenographer needs a high 
 school education, and if he has more 
 than this all the better. Naturally 
 such a stenographer can be entrusted 
 with a great deal of the detail work of 
 
The Teaching of Shorthand 93 
 
 the correspondence and will be accord- 
 ingly more valuable. 
 
 GENERAL KNOWLEDGE INVALUABLE 
 
 He should know commercial arith- 
 metic, commercial law, have a general 
 knowledge of history and of literature, 
 and be a reader of good current liter- 
 ature, in addition to the education 
 already mentioned. In fact, no knowl- 
 edge that an ordinarily well-educated 
 person possesses can very well be dis- 
 pensed with in the stenographer's equip- 
 ment. Since perhaps nine out of ten 
 stenographers are engaged in busi- 
 ness, it is evident that the more he 
 knows about business, its methods, 
 its phraseology, the more efficient he 
 becomes. 
 
 ACCURACY MORE IMPORTANT THAN 
 SPEED 
 
 When we come to the technical sub- 
 jects of shorthand and typewriting. 
 
94 'T'he Teaching of Shorthand 
 
 nothing less than a very high degree 
 of proficiency will meet present-day 
 demands. In shorthand great speed 
 is not so much needed as accuracy. 
 A speed of one hundred words a minute 
 on matter of ordinary difficulty is suffi- 
 cient for the average office position. 
 But the notes taken at this rate should 
 be so legible that the stenographer can 
 utilize his full typewriting speed in 
 transcribing. He cannot be called an 
 efficient stenographer until he can ac- 
 complish this. Great stress should 
 therefore be laid upon reading abiHty. 
 
 THE INFLUENCE OF TOUCH 
 TYPEWRITING 
 
 The development of typewriting dur- 
 ing the last few years has been ex- 
 traordinary. Since the introduction 
 of touch typewriting both speed and 
 accuracy have been increased in a 
 wonderful degree. An accurate knowl- 
 edge of what a really capable type- 
 
The Teaching of Shorthand 95 
 
 writer operator can accomplish has 
 set the typewriting standard higher 
 every year, and the operator to be 
 really efficient nowadays has to pro- 
 duce a very high class of work. The 
 typewritten page is what the employer 
 sees; it must be accurate. He also 
 takes note of time; the typewriting 
 must be done with speed. The operator 
 to fulfill these requirements must stay 
 in school long enough and get the 
 necessary training to meet the new 
 demand. The variety of the type- 
 writer operator's work also is constantly 
 enlarging. He must show skill in every 
 branch of his work. He must be 
 familiar with tabulating devices, the 
 adding machine typewriter, and the 
 various other devices which have re- 
 cently been added to the machine. 
 
 THE INFLUENCE OF LOCAL CONDITIONS 
 
 The locaHty in which the stenog- 
 rapher is to work should also be con- 
 
96 The Teaching of Shorthand 
 
 sidered in the problem of efficiency. 
 His knowledge should be adapted to 
 local conditions. For example, the city 
 of Schenectady is an electrical center, 
 and the stenographer working there, 
 of necessity, must be familiar with the 
 terms and phrases used in the electrical 
 industry if he comes in contact with 
 correspondence of this nature. Chicago 
 is a big railroad and packing-house 
 center, requiring a knowledge of these 
 two industries; and in Washington, 
 civil service and governmental terms 
 are common. The stenographer in 
 these places must be familiar with these 
 lines. 
 
 PLAIN COMMON SENSE NEEDED 
 
 There are various other qualities 
 that need to be emphasized. One of 
 the rarest of qualities among both 
 young men and women entering busi- 
 ness is plain common sense. Business 
 is an occupation in which the ability to 
 
The Teaching of Shorthand 97 
 
 think, and to put two and two together, 
 is more valuable than any other trait. 
 And yet this ability is the rarest to 
 find. As Elbert Hubbard said: 
 
 We are all down on the time book for 
 eight dollars a day, but one reason why 
 some receive less in their pay envelopes is 
 because the cash is held back to pay some- 
 one else for looking after them, laying out 
 the work, and holding them to their tasks. 
 I know lots of men who pay seven dollars 
 a day for supervision. The less super- 
 vision, the more pay; the more supervision, 
 the less pay. 
 
 There should be a new study added 
 to the curriculum of all schools pre- 
 paring young men and women for 
 business — a study that will develop 
 common sense. 
 
 GRADUATION TESTS DELUSIVE 
 
 Considerable diversity of opinion ex- 
 ists as to what the graduation test 
 in the technical subjects of a steno- 
 
98 The Teaching of Shorthand 
 
 graphic course should be. Gradua- 
 tion tests at best are delusive. Some 
 of the poorest stenographers I know 
 could pass the average graduation test 
 without the slightest difficulty when it 
 comes to speed in typewriting and in 
 shorthand. The average school holds 
 the student to, say, one hundred words 
 a minute in shorthand and thirty-five 
 words a minute transcribing speed. 
 Generally the matter selected is from 
 business letters, and the ordinary busi- 
 ness letter, as we know, is not difficult. 
 A fairer test would be the above figures 
 applied to a newspaper article or an 
 editorial article from a newspaper or 
 magazine, for the reason that the 
 stenographer never knows what line 
 of business he may be engaged in, 
 and his shorthand examination should 
 be on all-round matter which will test 
 his ability to write ordinarily hard new 
 matter. 
 
The Teaching of Shorthand 99 
 
 Summary 
 
 To sum up the technical qualifica- 
 tions the efficient stenographer should 
 have: 
 
 1. A thorough knowledge of English — 
 an ability to write a businesslike letter in 
 businesslike English. 
 
 2. A knowledge of words which will 
 enable him to substitute the right word 
 when the wrong one is used by his employer. 
 
 3. A working knowledge of spelling, punc- 
 tuation, paragraphing, and good style in 
 iirrangement. 
 
 4. A shorthand speed of not less than 
 100 words a minute on ordinarily difficult 
 matter. 
 
 5. An ability to read his notes fluently 
 and accurately. 
 
 6. A transcribing speed of at least thirty- 
 five words a minute in typewriting, and 
 a knowledge of the mechanics and mechan- 
 ical devices of his machine. 
 
 7. A working familiarity with the cul- 
 tural studies ordinarily included in a com- 
 mercial high school course. 
 
loo The Teaching of Shorthand 
 
 Of the general qualifications the fol- 
 lowing are indispensable: 
 
 1. Common sense. 
 
 2. An ambition to give service instead 
 of merely to draw salary. 
 
 3. The ability to keep the affairs of the 
 business to himself. 
 
 4. A desire to climb higher; to make his 
 work merit promotion. 
 
 5. Faith in his work and a desire to learn 
 all there is to know about the business. 
 
 6. Honesty and loyalty. 
 
 When the stenographer possesses all 
 these qualities his work will "cause 
 effects" that will be eminently satis- 
 factory to him and to his employer; 
 his work will be "characterized by 
 energetic and useful activity"; and 
 he can truly call himself an "efficient" 
 stenographer. 
 
THE APPLICATION OF MODERN 
 
 EFFICIENCY PRINCIPLES TO 
 
 THE TEACHING OF 
 
 SHORTHAND 
 
 An Address to the "Gregg 
 
 Shorthand Round Table," 
 
 AT THE Eastern Commercial 
 
 Teachers' Association 
 
 April 21, 1916 
 
THE APPLICATION OF MODERN 
 
 EFFICIENCY PRINCIPLES TO 
 
 THE TEACHING OF 
 
 SHORTHAND 
 
 IN the brief time allotted to me I 
 cannot do more than outline what 
 I beHeve to be the next step forward in 
 teaching our special subject. In order 
 to gain your attention I am going to 
 make a bold statement at the very 
 outset. It is this: I believe that the 
 efficiency of most shorthand depart- 
 ments could be increased from twenty- 
 five to fifty per cent by the adoption 
 of the methods I am about to suggest. 
 All I can hope to do within the time 
 limit is to give you a skeleton of the 
 plan, but I hope that what I have 
 to say will be sufficient to induce you 
 to reflect upon it, to investigate, and to 
 experiment with it. 
 
I04 The Teaching of Shorthand 
 
 The plan is the application to the 
 teaching of shorthand of what is known 
 in business as scientific management, 
 or efficiency principles. It is well known 
 that the work of many of the great 
 industries and factories has been revo- 
 lutionized by the work of Frederick 
 Taylor, Frank Gilbreth, Harrington 
 Emerson, and other efficiency engineers. 
 I believe that a similar revolution 
 can be effected in teaching shorthand 
 through the adaptation of efficiency 
 principles to our classroom work. 
 
 Let me trace the steps taken by the 
 efficiency engineer in the study of any 
 problem. He first studies the material 
 to be handled by the workmen, and 
 the methods adopted in handling it. 
 Through "motion studies" and "time 
 studies" he sets a standard to be 
 attained, based upon the performance 
 of the best workman. He improves 
 even the performance of the best work- 
 man by suggestions based on his obser- 
 
The Teaching of Shorthand 105 
 
 vations. He then proceeds to bring 
 all of the workmen up to that standard 
 by the elimination of unnecessary or 
 time-wasting motions in the perform- 
 ance of the workto be done. Let me 
 explain how this was applied to brick- 
 laying. 
 
 A Lesson from Bricklaying 
 
 Bricklaying is one of the oldest of trades. 
 Although practiced by millions of men, 
 there has been little or no change in the 
 materials or the manner of doing the 
 work in centuries. An efficiency engineer, 
 Mr. Frank Gilbreth, applied the principles 
 of scientific management to bricklaying 
 with remarkable results. His investigation 
 showed that in laying bricks under standard 
 conditions, the bricklayer made eighteen 
 motions. Applying scientific principles to 
 the problem, Mr. Gilbreth succeeded in 
 reducing the number of motions to five, 
 with the result that the average per man, 
 per hour, which had been 120 bricks, was 
 increased to 350 bricks. 
 
 Let us consider what the traditional way 
 of laying bricks is. The bricks are dumped 
 
lo6 The Teaching of Shorthand 
 
 out in a pile, the bricklayer stoops down and 
 picks up a brick out of the pile, examines 
 it, taps it, and if it is a trimmed brick, 
 finds which end should be placed outward, 
 and proceeds to place it in position. Here 
 you have a number of complicated move- 
 ments. In applying scientific management, 
 Mr. Gilbreth studied the exact position 
 which each of the feet of the bricklayer 
 should occupy with relation to the wall, 
 the mortar box, and the pile of bricks, and 
 so made it unnecessary for him to take a 
 step or two toward the pile of bricks and 
 back again each time a brick was laid. He 
 studied the best height for the mortar box 
 and the brick pile, and then designed a 
 scaffold with a table, upon which all of the 
 materials are placed, so as to keep the bricks, 
 the mortar, the man, and the wall in their 
 proper relative positions. These scaflFolds 
 are adjusted for all of the bricklayers as 
 the wall grows in height, by a laborer espe- 
 cially detailed for this purpose. By this 
 means, the bricklayer is saved the effort of 
 stooping down to the level of his feet for 
 each brick and each trowel full of mortar, 
 and then straightening up again. Think 
 of the waste of effort that has gone on 
 
The Teaching of Shorthand 107 
 
 through all these years with each brick- 
 layer lowering his body down and raising 
 it again every time a brick, weighing about 
 five pounds, is laid in the wall, and this 
 each bricklayer did about one thousand 
 times a day! The bricks, too, are care- 
 fully sorted by a laborer with their best 
 edge on a simple wooden frame, so as to 
 enable him to take hold of each brick in 
 the quickest time and in the most advan- 
 tageous position. In this way, the brick- 
 layer avoids having to turn the brick over 
 on end to examine it before laying it, and 
 saves, too, the time taken in deciding which 
 is the best edge and end to place upon the 
 outside of the wall. In most cases, he saves 
 the time taken in disentangling the brick 
 from a disorderly pile on the scaffold. We 
 have all seen bricklayers tap each brick 
 several times with the handle of the trowel 
 as it is pilaced on its bed of mortar so as to 
 secure the right thickness for the joint. Mr. 
 Gilbreth found that by tempering the mor- 
 tar just right, the bricks could be readily 
 bedded to the proper depth by a down- 
 ward pressure of the hand with which they 
 were laid. 
 
 This will give you an idea of how scien- 
 
io8 The Teaching of Shorthand 
 
 tific management is arrived at and applied. 
 It is by intense analysis and study of each 
 movement of the workman and by elim- 
 inating one after another all unnecessary 
 movements, and substituting fast for slow 
 movements. It requires very close study 
 of every minute element which in any way 
 affects the speed of the workman. 
 
 Another important feature of scientific 
 management is this: that each workman 
 is treated as an individual, and his work is 
 carefully planned for him in advance. He 
 knows just what he has to do, and how much 
 he has to do per day. 
 
 Just as in the traditional method of 
 bricklaying, the increase in the height 
 of a wall being built was dependent 
 upon the slowest workman, so, under 
 the traditional methods of shorthand 
 instruction, the progress of the stu- 
 dents is regulated by that of the slowest 
 student in the class. This is true of 
 theory work and it is true of dictation 
 work, which must be governed by the 
 slowest student. 
 
The Teaching of Shorthand 109 
 
 In the study of shorthand, what is 
 the object to be accomplished? It is 
 the recording of words as rapidly as 
 possible. The material, then, with 
 which the student deals is words; the 
 tools with which he handles that ma- 
 terial are shorthand characters. 
 
 The first point, then, to be considered 
 Is the nature of the material to be 
 handled — words. Unlike bricks, words 
 are not standardized as to size, appear- 
 ance or frequency of use. A recent 
 monograph issued by the Russell Sage 
 Foundation entitled "A Measuring Scale 
 for Ability in Spelling," by Leonard P. 
 Ay res, states that ten words {the, and, 
 of, tOy I, a, in, that, you, for), with 
 their repetitions, constitute more than 
 one-fourth of all the words we write; 
 and that fifty words, with their repeti- 
 tions, constitute about one-half of all 
 the words we write. 
 
 Recent investigations of various dic- 
 tation books made in our own office 
 
no The Teaching of Shorthand 
 
 have shown that more than ninety per 
 cent of all the words used in ordinary- 
 dictation are written in accordance with 
 the first ten lessons of our shorthand 
 Manual. It follows from this that 
 much greater attention should be given 
 to these lessons than to the other lessons 
 because exceptional rapidity in doing 
 nine-tenths of the work to be done is 
 of the utmost importance. It has been 
 demonstrated, too, that if a student is 
 drilled systematically and intelligently 
 on the alphabetic characters and com- 
 binations in the early lessons, and then 
 given a great variety of actual dicta- 
 tion practice on words, sentences, letters, 
 and articles that may be written in 
 accordance with the principles of these 
 lessons, he is able to handle the less 
 frequent material, the long and un- 
 common words, with vastly increased 
 facility. 
 
The Teaching of Shorthand iii 
 
 A Lesson from Typewriting 
 
 I have given you an illustration of the 
 application of these principles to bricklay- 
 ing. At this point I should like to direct 
 your attention to the remarkable results 
 that have been secured through the applica- 
 tion of these principles to a subject that is 
 closely allied to shorthand — typewriting. 
 You will remember that but a few years ago 
 the championship speed in typewriting was 
 around 80 words a minute; to-day it is about 
 130 words a minute. It stayed around 80 
 words a minute until the typewriter com- 
 panies became interested in the contests as 
 an advertising feature of their machines, 
 and placed experts in charge of the training 
 of their best operators. Then the speed 
 jumped to over 100 words a minute and 
 every year it goes higher, being now far 
 beyond what was believed humanly pos- 
 sible a few years ago. 
 
 Take the case of the girl who won the 
 Novice Championship in Typewriting last 
 November. Here was a girl who began the 
 study of typewriting in the regular course 
 at a high school thirteen months before the 
 contest. She made the remarkable record 
 
112 The Teaching of Shorthand 
 
 of 114 words a minute, which is far in 
 excess of the championship speeds some 
 years ago. What is more striking about 
 this record is this: that when she went to 
 the office of the typewriter company in 
 February she was writing not more than 
 35 words a minute. Two months later she 
 wrote 78 words a minute in a contest at the 
 Business Show in Boston. I have been 
 assured by the gentleman under whose 
 direction she was trained that the increase 
 from 35 to 78 words a minute in less than 
 two months was accomplished simply 
 through the elimination of two bad habits 
 in operating which she had acquired in 
 school. Seven months later she won the 
 Novice Contest at 114 words a minute. 
 This was accomplished by the application 
 of the efficiency principles I have already 
 outlined, followed by intensive practice 
 under the direction of a man who had made 
 a special study of time studies and motion 
 studies. Apply these principles to the 
 study of shorthand and similar results will 
 be achieved. 
 
 We now come to the question of how 
 the plan may be applied, how the stu- 
 
The Teaching of Shorthand 113 
 
 dent may be trained to the utmost 
 facility in dealing with the common 
 material, the frequent words and com- 
 binations. I believe that the only way 
 to do this is to give systematic short- 
 hand penmanship drill in connection 
 with the daily instruction on the theory. 
 This should be supplemented by a 
 drill in correct position, correct methods 
 of handling the pen, the notebook, and 
 the making of rapid transitions between 
 words or phrases, and in turning the 
 pages of the notebook. It is of the 
 very greatest importance that correct 
 habits be established at the beginning 
 of the work. 
 
 A Lesson from Penmanship 
 
 Here I should like to direct your atten- 
 tion to the great change that has taken 
 place in the teaching of penmanship. Many 
 of you will remember that a few years ago 
 the copybook method of teaching the sub- 
 ject was in almost universal use. To-day 
 in the best schools — the schools that are 
 
114 '^^^ Teaching of Shorthand 
 
 getting the best results In teaching rapid 
 business writing — it is conspicuous by its 
 absence. The old copybook plan was to 
 set an engraved copy and require the stu- 
 dents to imitate it, writing the copy slowly 
 and painfully in a circumscribed space. 
 There was no freedom, no life to the work, 
 and when the student attempted to write 
 without a copy his penmanship became a 
 miserable scrawl. 
 
 It is a singular thing that while the copy- 
 book method is almost universally con- 
 demned by up-to-date teachers of ordinary 
 penmanship, the copybook method of teach- 
 ing shorthand is still being followed in most 
 schools. 
 
 I believe that as much of this train- 
 ing as possible should be given in the 
 form of dictation because this will 
 accustom the student to the way in 
 which he will apply his knowledge of 
 shorthand in actual work. It will stim- 
 ulate him to write quickly and unhes- 
 itatingly. It is by putting the student 
 under pressure that the best results 
 are accomplished. 
 
The Teaching of Shorthand 115 
 
 In the early practice there is need of 
 much repetition work, as it is from 
 repetition that skill is acquired in any- 
 thing. To be valuable this repetition 
 work must be made interesting, and the 
 way to make it interesting is to give it 
 in the form of live, enthusiastic, inten- 
 sive penmanship drills, supplemented by 
 actual dictation. 
 
 There is only one thing needed to 
 effect this revolution in the teaching 
 of shorthand, and that is a real appre- 
 ciation of its value by teachers and 
 then the determination to carry it into 
 effect. Let me say that while there is 
 no more interesting subject to teach 
 than shorthand, the carrying out of 
 the plan I have outlined will enhance 
 the interest and pleasure of the work 
 tenfold. 
 

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