B 475800 Functional Organization and Research Education By M. R. Keyworth Superintendent of Schools Hamtramck, Michigan Presented before the Department of Superintendence of the National Education Association of the United States February 1929 B 475800 Į Functional Organization and Research Education By LB 2805 K43 M. R. Keyworth Superintendent of Schools Hamtramck, Michigan Presented before the Department of Superintendence of the National Education Association of the United States February 1929 3 ¦ →→ ? Functional Organization and Research by M. R. Keyworth Superintendent of Schools HAMTRAMCK, MICHIGAN Presented at Department of Superintendence 1929 S 1 1 7 ' : Education : LB 2805 K43 ! 07-29-41 MES Functional Organization and Research "The first step.. must be the complete divorcement in the public mind of policy determination from the actual administration of policies. The essential feature of democracy is the right of the public to determine what shall be done by government—to choose representatives who determine policies. To attempt in a similar way to decide the technical processes by which those policies shall be carried out is a perversion of republican principles, of which there are all too many evidences in the costly and incompetent government of American cities. Successful govern- ment must be a science, in the sense that its operations must be system- atized through knowledge gained by exact observations, and being so, the public is not equipped to determine its technique. Policy determina- tion requires a wide and intelligent interest on the part of citizens in the selection of their representatives, and in passing judgment upon accomp- lishments."-LENT D. UPSON, Practice of Municipal Administration. • The approach to educational organization must be based upon the philosophy underlying such public activity and must be conceived of as a means to an end in the attainment of the objectives set up in the accepted philosophy. In a democratic organization there must be centralization of planning and control and decentralization of execution. In every activity, individual or group, private or public, there are definitely three functions. These are planning, executing, and appraising." Although each is of co-ordinate rank and value, yet by their very nature they represent different types of activity. To secure the most efficient operation of a purpose, careful provision must be made for their proper functioning. Since necessity developed through strong competition tends to accelerate progress, it may be conceded that the recognition of func- tional organization in commercial activity has proceeded faster and more efficiently than in public activity. In so far as the general underlying principles of planning, executing, and appraising apply to the private as well as public activity it is possible to use private organization as an illustration without approving of the detailed practices or methods used by a specific economic organization. The development of most city school systems, particularly those whose growth has been fairly normal and continuous, has been a process of piece-meal evolution. Changing educational demands and needs have necessarily been treated as matters of expediency. Schools have either lacked or have not utilized the means for determining their needs by objec- tive evidence. They have either lacked or not utilized the means for meas- uring their products. Inevitably the development of the schools has been modified by such factors as group requests, individual opinion, political influence, and entrenched personnel. A subject has been added or a posi tion created in a manner best suited temporarily to avoid opposition and to satisfy as far as possible insistent needs and demands. Sooner or later such a school system becomes disorganized and inefficient. Community dissatisfaction, outside surveys, reorganization, and displacement of per- sonnel follow. Industrial Development The stress of competition and the inexorable demands of stock- holders for profits have forced the successful industries to become efficient. Those that have not done so have either become bankrupt and disappeared, or have been absorbed by a successful competitor, or have been reorganized and re-financed. Certain industries have made colossal mistakes. The high mortality rate among industries is evidence of this.* Such industries can disappear without disrupting society. Schools can not. School systems must correct their errors and proceed. Out of the stress of industrial conflict, the surviving industries have certain characteristics that are so general as to be significant. These are: (a) Specialization of work into departments on a functional basis. (b) The combination of the line and staff types of organization. The line type for efficiency and the staff type for planning, deliberation, and adjustment. (c) The keeping of minute and accurate records in all depart- ments. (d) Experimentation and research for improvement and growth. Diagrams 1 and 2, illustrating these characteristics, are of specific industries. Functional Organization Functional organization is as applicable to school systems as to indus- try. Every school system in fact does have functional organization. It is more a question of degree, of specialization, of differentiation, and of defini- tion. Functional organization as applied to a school system means a differ- entiation and division of the work to be performed into sections, each sec- tion consisting of work which pertains to a specific type which is specialized and which requires specific techniques. A distinction needs to be made between a functional division and a compartment. In a compart- ment all types of work are performed. Each compartment is practically a complete system in itself. In a compartmental system the whole system is a confederation of several systems or compartments. In a functionally organized system the whole system comprises a group of differentiated and specialized divisions or units. Each functional division adminis- tratively is distinct from any other division. The head of one division does not issue orders to personnel in any other division. But each division is an entity, all divisions are a part of one system, and of course their work is related and must be co-ordinated. The staff is the co-ordinating agency of the system. The staff consists of the superintendent and each divisional head. A functional organization conceivably may be either democratic or autocratic. A democratic functional organization must be based on a democratic philosophy of society and must preserve the principles of rep- *Report No. 62, Business Death Rates. A. W. Shaw & Co., 1925. company, called Industry A This diagram represents the organization of a specific manufacturing (b) (a) Legend: Broken lines represent co-operative endeavor. Continuous lines represent authority and responsibility. Diagram 1 Person nel Manager General Manager Sales Manager Advertising Claims حمية ما و ویستر ال 99% |H|oa| Stockholders Board of Directors President Staff Council General Manager's Staff Supt. Foremen Treasurer Production Manager 000 000 000 Workmen Purchasing Supt. Foreman Traffic Workmen Experimental 6.29.40 A. B. MOEHLMAN LIBRARY OF SCH. OF EDUĆ, Diagram 2 Type B Functional Organization in Industry Experimental Manager Foremen Workmen Supt. General Manager Person nel Manager Foremen : Workmen Foremen Workmen Supt (* + Stockholders General Manager's Staff Production Manager i Board of Directors President Claims Sales Manager Advertising Supt. Treasurer ן־ Purchasing Manager Transportation Explanation of Diagram 2. Illustration of procedure of solution of a specific problem in Industry B: Experimental department discov- ers a new product that seems to have possibilities. New product brought before staff meeting. Possi- bilities of production are considered by production manager. Sales pos- sibilities considered by sales man- ager. Cost of production considered by purchasing and production man- agers. After complete investigation with objective data, assume the new product is approved by general man- ager's staff. The final assembled report with recommendations is pre- sented by general manager to presi- dent and board of directors. If ap- proved by board of directors, then it is sent back to general manager for execution. Other staff meetings are necessary to consider problems and plans for production, sales, etc. When plans are finally worked out, then executive orders are issued to be carried out by various managers affected. Records and research procedures: Research and experimentation are constantly carried on by the experi- mental department in order to im- prove the product, to improve ma- terials going into the product, to lessen the cost of the product, to find better ways of making the product, and to find new products. The personnel manager used rec- ords and research to solve problems associated with labor turnover, ac- cidents, labor troubles, types of workers employed, hours of labor, selection of workers, training of workers, etc. The sales manager used records and research to discover sales pos- sibilities and extensions, to discover the nature and variety of complaints, to find out the favorable reactions, and to learn the most effective avenues for advertising. The production manager uses: rec- ords and research to find means, to reduce costs, to improve efficiency, and to prevent waste. Problems arising in one depart- ment which can not be solved there are transmitted to the staff and al- located by the general manager to the proper department for solution. Industry B is a combination of the line and staff type. Efficiency is secured by: (1) Unity through centraliza- tion of control (general manager) (2) Definition of function (3) Specialization of work (4) Delegation of responsibil- ity in straight lines with no intersecting lines (5) Co-ordination through staff. Improvement of efficiency is se- cured by: (1) Experimentation and varia- tion (2) Objective measurement of the effects of these (3) Modification of both poli- cies and means upon the basis of the measured re- sults. resentative or republican government. Although democratic it must be unified and centralized in order to secure efficiency and co-ordination and at the same time it must encourage and utilize initiative and creative effort. Board of Education functions · Functionally, a board of education is a legislative and an appraisal body. Its only power is by resolution at a legal session. It is composed of lay members who are representatives of the public and who are not pre- sumed to be educational specialists. To restrict unduly the qualifications of board members would be a perversion of the principles of a democratic government. Board members serve generally without remuneration. Obviously, the board is to see that schools are established, operated, and maintained in compliance with law and with local needs. The board de- cides what is to be done and, upon approval of what is done, authorizes payment out of public funds. The basic conception of lay members serving without compensation implies that the board members authorize what is to be done but that they do not do it themselves. Functionally, a board member would be obviously out of place in actually laying bricks in a new school building, in firing a boiler, hiring a teacher, or in teaching a class. The board adopts the policies, selects an executive, approves plans for put- ting adopted policies into effect, appraises the results of both adopted policies and plans, and then authorizes payment. The Executive Function Since the board decides what is to be done, but does not do it, then the doing must be delegated. Doing that which the board decides is to be done is called the executive function. The executive function is putting into effect the adopted policies of the board of education. The executive officer of the board is the superintendent of schools who corresponds to the general manager in an industrial organization. An analysis of the executive function shows that there are ten major activities as follows: (1) administration, (2) child accounting, (3) per- sonnel management, (4) service of supplies, (5) the school plant, (6) public relations and informational service, (7) records, (8) research, (9) creative instruction, (10) finance. With a single teacher in a one-room school all of these activities would be lodged, theoretically, in this one individual. As the school increases in size and more than one person is employed these activities are differen- tiated and delegated. In a large city school system all these activities are delegated and re-delegated until several thousand persons are engaged in them. It is in the delegation of these activities that the principles of func- tional organization of the line and staff type become involved. These prin- ciples are: (1) Clean cut division of activities and specific definition of functions of each activity. (2) Straight line delegation from the superintendent to each division and no cross lines between divisions. (3) The head of each division to be the chief line officer of 1 1 1 1 Ľ | | 1 L PEOPLE OF HAMTRAMCK To provide and create, in accordance with state law, an organization to 1 plan, organize, operate, and appraise the public education of the children I of Hamtramck; and to appraise the work of the school board at regular elect- ions according to law To adopt policies and enlarge public education in accordance with state law; to select a professional executive and to delegate to him the operation of the plan; to appraise the working of the plan and I to make changes upon the basis of objective evidence; to keep the people informed I | L