<div id="article">
      <h2 id="article_title">
        Implementing State-Level Technological Literacy Policy in
        Rural Pennsylvania
      </h2>
      <div id="article_author">
        Jeffrey A. Stone
      </div>
      <p>
        Pennsylvania State University<br>
        200 University Drive<br>
        Schuylkill Haven, PA 17972<br>
        (570) 385-6267<br>
        stonej@psu.edu
      </p>
      <h3 class="ARTICLE_SUBHEAD">
        INTRODUCTION
      </h3>
      <p>
        The need for a technologically literate workforce is a
        defined public problem in the United States.
        Consequently, federal and state governments have been
        actively funding policies designed to build technological
        literacy or so-called "21st Century Skills" among K-12
        students. The lack of a uniform definition for
        technological literacy, an absence of student assessment,
        and the decentralized nature of the K-12 system have made
        it difficult to determine if these policies and programs
        (federal and state-level) have been effective. The study
        discussed in this article uses a mixed-methods approach
        to examine the implementation of one state-level
        technological literacy policy: Pennsylvania's Classrooms
        for the Future (CFF) program.
      </p>
      <p>
        Public education represents the largest public enterprise
        in the United States, both in terms of public investment
        and bureaucracy. Given the complex, loosely coupled, and
        diverse nature of the educational system, investigations
        of educational policy implementation require a
        consideration of street-level characteristics and
        environmental context. Efforts to build technological
        literacy in public schools require understanding and
        support from so-called "street-level bureaucrats"; i.e.,
        the teachers and administrators responsible for policy
        implementation. Existing implementation research suggests
        that successful implementation requires street-level
        attitudes, perceptions, and behaviors commensurate with
        policy goals.
      </p>
      <p>
        Pennsylvania's CFF program has involved over $150 million
        in state expenditures, but little is known about how the
        policy is actually being implemented. The purpose of this
        study is to begin filling in this information gap by
        analyzing how CFF is implemented in one Pennsylvania
        Intermediate Unit (IU). This study focuses on the
        implementing agents - school district teachers and
        administrators. The attitudes, behavior, and perceptions
        of street-level implementers are recognized as being of
        fundamental importance to policy implementation. Given
        that the CFF program intends to make a dramatic shift in
        public education practices, consideration of street-level
        context and implementer characteristics is critical to
        understanding CFF implementation. The fundamental
        question addressed by this study is as follows: How are
        state-level technological literacy policies implemented
        in context?
      </p>
      <p>
        This educational policy implementation study investigates
        the local-level policy context, outputs (activities) and
        implementer characteristics (attitudes, perceptions, and
        behaviors) as they apply to the CFF program. This study
        uses a modified "bottom-up"-style approach to policy
        implementation research by investigating a specific
        educational policy through the lens of street-level
        bureaucrats (teachers) and public managers (school and
        district administrators) with considerations of
        environmental context. The information obtained from this
        study is expected to provide insight into: (1) how a
        state-level technological literacy policy is implemented
        in context, and (2) how the attitudes, behavior, and
        perceptions of street-level implementers and public
        managers affect the implementation of technological
        literacy policies.
      </p>
      <p>
        First, the article examines the conceptual and practical
        background of technological literacy and related policies
        in the United States, with a special focus on
        Pennsylvania and the CFF program. The article then
        proceeds to describe a research design used for
        investigating the implementation of CFF in a set of eight
        school districts. Finally, the results of this study are
        reported and discussed.
      </p>
      <h3 class="ARTICLE_SUBHEAD">
        BACKGROUND
      </h3>
      <p>
        There is no single definition of <em>technological
        literacy</em>. The definitions are said to be constantly
        evolving due to rapid technological change (Patterson,
        2005). A commonly held misconception is that
        technological literacy equates to simply the ability to
        use computers or other information technologies
        proficiently (Weber, 2005). While the use and application
        of computers and information technology is a critical
        component, technological literacy is an educational
        outcome that involves more than just computer-based
        abilities. Technological literacy includes "the ability
        to use, manage, understand, and assess technology"
        (Emeagwali, 2004) and is said to involve three
        interrelated dimensions: knowledge, ways of
        thinking/acting, and capabilities. These dimensions are
        intended to permit individuals to make informed and
        intelligent decisions about technology and the world in
        general, thus enabling them to be productive members of
        modern society (Pearson &amp; Young, 2002).
      </p>
      <h3 class="article_subhead">
        The 21st Century Skillset
      </h3>
      <p>
        The traditional staples of literacy - reading, writing,
        and arithmetic skills - are necessarily foundations for
        technological literacy, as is the ability to proficiently
        use information and computer technologies. Technological
        literacy can be considered a new form of literacy that
        reflects the complexity of the Information Age and the
        global economy. The aptitudes that make an individual
        technologically literate are often called "21st Century
        Skills." These skills are based on the ability to use,
        manage, interpret, validate, and synthesize information.
        In the 21st century, information is increasingly
        consumed, synthesized, and disseminated via electronic
        means. The proficient use of information and computer
        technologies is therefore a necessity for both academic
        and professional success. Technological literacy sees
        information technologies as only one element used to
        solve real-world problems. Modern problems may be simple
        or complex; span disciplinary, geographic, and cultural
        boundaries; and necessitate collaboration, creativity,
        and innovation. Technical skills must therefore be
        complemented with traditional "soft skills" such as
        creativity, cultural awareness, and leadership in order
        to effectively solve real-world problems. The modern
        conception of technological literacy therefore stresses
        technical, cognitive, and interpersonal skills rather
        than simply the memorization of knowledge. A list of
        these "21st Century Skills" can be found in Table 1.
      </p><img src="https://openjournals.uwaterloo.ca/index.php/JoCI/article/download/2755/version/2001/3536/12822/table1.png" class="article_image" width="580"
      height="238" alt="table 1">
      <div class="image_caption">
        Table 1: 21st Century Skills Components.
      </div>
      <p>
        Fundamental to the concept of technological literacy is
        the ability to think critically and solve problems. Such
        skills are important as computerization has raised the
        demand for these non-routine abilities (The Partnership
        for 21st Century Skills, 2008). Real-world problems are
        often open-ended, abstract, multidisciplinary, and
        require innovative solutions. A technologically literate
        individual would have the ability to create and/or
        identify innovative solutions to these problems. The
        problem-solving process would be enabled by information
        and computer technologies and would necessarily consider
        the multiple stakeholders, potential effects, and the
        issues (social, political, cultural, economic, and
        technical) that impact the problem. Solutions would
        necessarily be communicated using multiple modes (e.g.,
        oral, written) and multiple media. The modern workplace
        is said to place a premium on these "portable" skills, as
        well as the ability to apply critical judgment to a
        situational analysis (Wallis &amp; Steptoe, 2006).
      </p>
      <h3 class="article_subhead">
        Foundations of Technological Literacy
      </h3>
      <p>
        Technological literacy can be thought of as an
        amalgamation of other theoretical and applied notions of
        modern literacy. The ability to use, assess, and distill
        a large amount of information is a critical component of
        the problem-solving process. The term <em>information
        fluency</em> is often used to describe this component of
        technological literacy. Information fluency represents
        the intersection of information literacy, computer
        literacy, and critical thinking (O'Hanlon, 2002).
        <em>Information literacy</em> focuses on the acquisition,
        generation, evaluation, and utilization of information.
        Information literacy encompasses a basic knowledge of
        computers, including the functional use of application
        software and Internet search capabilities (Wen &amp;
        Shih, 2006; Murray et al., 2007). <em>Computer
        literacy</em> has evolved from the original emphasis on
        computer applications to a focus on the use of
        information technologies with critical understanding
        (Hoffman &amp; Vance, 2005). Another term, <em>media
        literacy</em>, has also intersected with information
        fluency. Media literacy involves the ability to evaluate
        and critically assess information products for bias and
        accuracy (Minkel, 2002). Traditional sources of
        information have been replaced with more visual,
        multimedia sources, often with little or no editorial
        control. Media literacy emphasizes the social
        construction of information and advocates the skills
        necessary to identify the relationships between
        information, power, and populations (Kellner &amp; Share,
        2007).
      </p>
      <p>
        A final aspect of technological literacy involves
        personal and workplace productivity skills. This includes
        so-called <em>emotional intelligence</em> and
        interpersonal skills, as well as time management and the
        ability to adapt to changing priorities and circumstances
        (Wallis &amp; Steptoe, 2006). The emphasis on teamwork
        and the geographic dispersion of many industries means
        that problem-solving is often collaborative and
        multicultural in nature. Coordination, communication, and
        leadership skills are therefore essential (Wallis &amp;
        Steptoe, 2006; The Partnership for 21st Century Skills,
        2008). Technologically literate individuals must be
        comfortable in team situations, knowledgeable about other
        cultures, and be able to communicate in multiple media
        and languages. Technological literacy also emphasizes the
        need for lifelong learning; the rapidly changing nature
        of technology, industries, and geopolitical realities
        means that adaptation is an essential skill in the modern
        workplace.
      </p>
      <h3 class="article_subhead">
        Technological Literacy in the United States: Shortfalls
        and Consequences
      </h3>
      <p>
        A number of studies (e.g., O'Hanlon, 2002; Stone &amp;
        Madigan, 2007; Hilberg &amp; Meiselwitz, 2008) have
        raised concerns that K-12 graduates reach the university
        level with insufficient technological literacy skills.
        Technological literacy has become an implicit expectation
        that public schools, colleges, and universities have for
        their students. Today's recent K-12 graduates are viewed
        as <em>digital natives</em>, proficient with information
        and computer technologies and having the personalities,
        learning styles, and communications commensurate with a
        connected society (Prensky, 2001; Hoffman &amp; Vance,
        2005). Research confirms that information and computer
        technologies are integral to the daily lives of many of
        these students (O'Hanlon, 2002; Hilberg &amp; Meiselwitz,
        2008).
      </p>
      <p>
        However, recent evidence suggests that while information
        and computer technology plays a large part in students'
        lives, technology usage does not necessarily translate
        into being technologically literate. A study by the
        Educational Testing Service suggests that students use
        computers heavily for communication tasks (e.g., e-mail,
        social networking, instant messaging) but lack the
        problem-solving and advanced software skills necessary to
        use computers in a technologically literate manner and,
        thus, achieve academic and professional success (Murray
        et al., 2007; Hilberg &amp; Meiselwitz, 2008). Organization
        for Economic Co-operation and Development (OECD)
        assessments of 15- year-olds across 40 countries through
        the Programme for International Student Assessment (PISA)
        in 2006 showed U.S. students as scoring below the OECD
        average in both science and mathematics. These
        assessments measure the inquiry-based skills considered
        fundamental to technological literacy (Organization for
        Economic Co-operation and Development, 2007).
      </p>
      <p>
        The technological literacy of K-12 and collegiate
        graduates is of fundamental importance to U.S. national
        security, economic and otherwise. For example, the Bureau
        of Labor Statistics (2007) reports that Science,
        Technology, Engineering, and Mathematics (STEM) careers
        will experience some of the largest salary and employment
        growth over the next 10 years. If the U.S. cannot produce
        STEM graduates with the necessary skills to enter this
        workforce, the U.S. national economy will suffer. Recent
        statistics have indicated that the number of STEM degrees
        granted in the United States has been in steady decline
        and is not keeping pace with the growth of STEM-related
        jobs (National Science Board, 2006, Still, 2009). These
        factors, coupled with comparatively poor STEM literacy
        among K-12 students, raises concerns that the U.S. is
        losing its competitive edge and its economic security
        (Stake &amp; Mares, 2001). The global economy means that
        American workers are competing for jobs with workers in
        countries that invest heavily in technology education
        (e.g., India, China). OECD data suggests that performance
        on the PISA assessments is correlated with the level of
        GDP growth, further underscoring the importance of the
        "21st Century Skills" found in technological literacy. To
        produce the knowledge workers of tomorrow, schools must
        produce technologically literate students today.
      </p>
      <h3 class="article_subhead">
        Educational Policy and Technological Literacy
      </h3>
      <p>
        Public policies at both the federal and state levels have
        begun to address the issue of how to build technological
        literacy among K-12 students. The federal government
        invests heavily in public education, both in terms of
        funding and policy construction. The U.S. Department of
        Education, the National Science Foundation, and other
        federal agencies fund, evaluate, direct, and otherwise
        guide public STEM education to the tune of approximately
        $3 billion per year. The Federal No Child Left Behind Act
        of 2001 (NCLB), though primarily designed to enact
        standards-based reform in public education, mandates
        technological literacy for eighth grade students. The
        NCLB also initiated the Enhancing Education through
        Technology program to provide a federal source of funding
        for K-12 technology, though the program was discontinued
        in 2011 (Devaney, 2011). The recent <em>National
        Education Technology Plan</em> has also reaffirmed the
        need for more integrated use of educational technology in
        K-12 (U.S. Department of Education, 2010). Efforts by
        policymakers to build technological literacy into the
        curriculum have been complicated by a several factors -
        the lack of a uniform definition for technological
        literacy, the lack of systematic assessment data, the
        myriad state standards and local-level curricula, and a
        dearth of policy leadership at the federal level.
      </p>
      <h3 class="article_subhead">
        <em>The States as Policy Innovators</em>
      </h3>
      <p>
        The individual states have been the primary policy actors
        in building technological literacy among K-12 students.
        States have been working to share practices, to form a
        common agreement on what technological literacy actually
        means, and to devise the best methods of assessment.
        Despite the federal mandate of technologically literate
        eighth grade students, evidence supporting progress in
        this area is almost nonexistent. The overall lack of
        assessment has two main causes. First, the specific
        reporting requirements for this mandate have not been
        defined by the U.S. Department of Education, leaving many
        states hesitant to invest in assessment tools for
        technological literacy. This is especially true as NCLB
        has already imposed substantial data collection,
        reporting, and assessment burdens on the states for other
        subjects. Second, the lack of a federal definition of
        technological literacy has led to a myriad of competing
        standards for technological literacy (e.g., the
        International Society for Technology in Education,
        International Technology Education Association).
      </p>
      <p>
        One method by which states and local school districts
        have attempted to build technological literacy into the
        K-12 curriculum is through so-called "one-to-one"
        programs. These programs provide a laptop to every
        student in the hopes of encouraging teachers to build
        instructional processes more appropriate for teaching
        21st Century Skills. These programs use technology to
        encourage fundamental changes in traditional teacher and
        student roles. The shift from traditional pedagogical
        methods to more collaborative, inquiry-based approaches
        creates a partnership of sorts in the student-teacher
        relationship. Students assume more responsibility for
        their learning and work in teams to solve complex,
        real-world problems. Students benefit through increases
        in collaborative learning, individualized instruction,
        and interdisciplinary experiences, as well as increasing
        self-esteem, respect, and self-confidence. Teachers see
        their roles shift to facilitator, coordinator, and
        instructional designer. Expected benefits for teachers
        are the acquisition of new technological and pedagogical
        skills and an improved classroom climate (McGhee &amp;
        Kozma, 2003; Fairman, 2004). Other benefits are thought
        to be a decrease in disciplinary problems and an increase
        in academic achievement (Bebell, 2005). Many of these
        programs include funding for both equipment and teacher
        training.
      </p>
      <p>
        Transforming educational practice and learning outcomes
        is inherently complex, but there is anecdotal evidence
        that one-to-one programs can have positive impacts. One
        example of an apparently successful one-to-one program
        can be found in the state of Maine, which implemented the
        Maine Learning Technology Initiative (MLTI) in 2002. This
        pioneering one-to-one program targeted all seventh- and
        eighth-grade students in the state. As of 2007 the
        program had reached all Maine middle schools, with 37,000
        students participating (Clark, 2007). The MLTI program
        was approved by the state legislature in 2002 and was
        renewed in 2006. Formal evaluations have been
        overwhelmingly positive, citing the aforementioned
        benefits of one-to-one programs (Fairman, 2004; Garthwait
        &amp; Weller, 2004).
      </p>
      <h3 class="article_subhead">
        <em>Pennsylvania's Classroom for the Future Program</em>
      </h3>
      <p>
        Pennsylvania's CFF program was designed to increase the
        ability of Pennsylvania's K-12 graduates to compete in
        the global economy. The CFF program had two key
        components. First, the state offered complete funding for
        the purchase of laptops and software to eligible high
        schools and technical schools across Pennsylvania.
        Second, the state provided teachers with the professional
        development, training, and technical support necessary to
        fully take advantage of technology within the classroom
        using modern instructional "best practices." The CFF
        program places an emphasis on the aforementioned change
        in instructional processes and learning methodologies, as
        well as a change in classroom roles. The goal of the CFF
        program was to create "environments for deeper cognitive
        development through inquiry, real and relevant
        project-based learning, and differentiated instruction"
        and to enable Pennsylvania students to acquire the 21st
        century skills they need (Pennsylvania Department of
        Education, 2009).
      </p>
      <p>
        Implementation of the CFF program began in 2006-2007. The
        program was implemented in 447 school districts as of
        2009. More than 140,000 laptops were purchased via the
        program, resulting in an estimated participation of
        500,000 high school students as of 2009. All eligible
        schools must teach courses in "core" subject areas (Math,
        Science, Language Arts, and Social Studies) and be
        accountable to the state via NCLB requirements. Eligible
        schools were funded through a competitive application
        process. Schools that participate in CFF are provided
        with funding for laptops, software, teacher training and
        professional development, and supporting equipment.
        Funding is also provided for an on-site "coach" to assist
        teachers in the use of equipment and software. The
        Pennsylvania Department of Education also provides
        Web-based resources to enhance curriculum development and
        instruction (Wagner, 2008).
      </p>
      <p>
        Actual state expenditures for the CFF program totaled
        $155 million by the end of the 2008-2009 school year. The
        staggered implementation of the program resulted in only
        30 districts and one vocational school being fully funded
        as of 2008. The other 417 participating districts were at
        various stages of funding and implementation (Wagner,
        2008). The 2009-2010 Pennsylvania state budget did not
        provide any additional funds for CFF, though additional
        funding was available in some circumstances through the
        American Reinvestment &amp;amp; Recovery Act. Preliminary
        evaluation reports from the Pennsylvania State University
        noted the successes of the program (e.g., Peck et al.,
        2009). High school teachers involved in the program were
        found to be more energized and had a greater appreciation
        for the value of technology in their instruction. Lecture
        time was reduced as students engaged in more group-based,
        problem-based learning activities. Students were found to
        be more engaged and teachers were excited by the program
        (Wagner, 2008).
      </p>
      <h3 class="article_subhead">
        Investigating the Implementation of CFF
      </h3>
      <p>
        The enormity of the K-12 system, the de-centralized
        nature of the public education system, and sometimes
        competing educational priorities (i.e., NCLB) make
        technological literacy programs a particularly complex
        educational policy issue. The slow development of federal
        guidance and funding support has led individual states to
        build their own technological literacy policies and
        programs. While states often share experiences and best
        practices, the diversity of state policies complicates
        any attempt at any generalized evaluation of their
        effectiveness. The diversity of educational experiences
        and socioeconomic conditions across school districts
        further complicates these efforts. More specific,
        context-dependent information is needed to assess the
        effectiveness of state policies related to technological
        literacy. Studies that evaluate the implementation of
        these policies must take into account street-level
        attitudes, perceptions, understandings, and behavior as
        well as the context in which implementation occurs.
      </p>
      <p>
        The CFF program intends to make a dramatic shift in
        public education practices by changing how students are
        taught and how they learn. However, capacity to implement
        a policy is about more than just the provision of
        tangible resources. Implementers must see the policy as
        valuable enough to force a break from established
        practices. Policy implementation is said to begin with
        the first actions and decisions of implementers; as a
        result, their behavior, preferences, and understandings
        has great bearing on understanding the implementation
        process (Goggin, 1986). Policy "meaning" is created in
        context, based on the skills, knowledge, values, and
        biases of implementers, as well as the environment in
        which implementation takes place (Yanow, 1996). Policies
        often contain compromise language that is intentionally
        vague and sometimes conflicting, leading implementers to
        exercise discretion (Hill &amp; Hupe, 2002; Hill, 2003).
        Recognizing the understandings, perceptions, and
        cognitive abilities of implementers - <em>street-level
        bureaucrats</em> - is therefore essential to
        understanding the implementation process.
      </p>
      <p>
        Implementing agent discretion has been recognized as an
        impetus for policy success or failure (Riccucci, 2005).
        Many studies of street-level implementation use
        implementer attitudes and perceptions as proxies for
        behavior (Kelly, 1994; Hill &amp; Hupe, 2002; Riccucci,
        2005). Consideration of implementer understandings,
        resources, and motives is considered important for
        explaining what unfolds in actual implementation (Lester
        &amp; Goggin, 1998; O'Toole, 2000). The
        <em>bottom-up</em> perspective of implementation research
        recognizes that street-level personnel exercise
        discretion in implementation, and this discretion
        ultimately is a factor in the eventual "success" of the
        implementation. Consequently, analysis relies heavily on
        the goals, perceptions, understandings, and activities of
        implementation personnel (Sabatier, 1986; Matland, 1995;
        Riccucci, 2005).
      </p>
      <p>
        Scholars such as Ingram (1990) and Matland (1995) moved
        the study of policy implementation towards
        <em>contingency</em> theories. Contingency theories
        recognize the importance of the environmental context in
        determining an appropriate implementation strategy
        (Chackerian &amp; Mavima, 2001; deLeon, 1999).
        Contingency perspectives argue that both top-down and
        bottom-up perspectives can be useful, depending on the
        scenario (Chackerian &amp; Mavima, 2001). The public
        education system in the United States is difficult to
        change, given the high levels of teacher autonomy and the
        loose coupling of schools and districts (McDermott,
        2006). Pennsylvania's funding system for schools - which
        focuses on property taxes as the primary funding source -
        means that educational capacity varies significantly
        across Pennsylvania. As a result, the environmental
        context is an important factor in CFF implementation.
      </p>
      <h3 class="ARTICLE_SUBHEAD">
        STUDY DESIGN
      </h3>
      <p>
        This educational policy implementation study employs a
        modified bottom-up, mixed-methods approach to investigate
        how Pennsylvania's CFF program is implemented in a set of
        eight (8) rural school districts. The purpose of this
        study is to better understand how one state-level
        technological literacy policy is implemented at the
        street level. By combining the bottom-up focus on
        street-level implementers with contingency-style concerns
        of implementation context, this study provides insight
        into how the CFF policy is implemented. Such information
        can have valuable implications for understanding what
        makes these policies and programs successful (or not) and
        can inform subsequent educational policy efforts in this
        domain.
      </p>
      <h3 class="article_subhead">
        Research Questions
      </h3>
      <p>
        There are three top-level research questions this study
        will address. The first research question is: <em>How are
        K-12 Teachers Using Technology to Enhance Learning?</em>
        This question is intended to illuminate the on-the-ground
        outputs (activities) of districts designed to build
        technological literacy. The second research question is:
        <em>How are K-12 Teachers Adapting Their Practices
        Through the Use of CFF Resources?</em> The activities of
        K-12 teachers (the street-level implementers) represent
        the actual implementation of CFF. The CFF program is
        designed to facilitate a transformation in pedagogical
        practices; if teachers are not making this
        transformation, the policy will not be successful. The
        third research question is: <em>What Contextual
        Challenges Exist in CFF Implementation?</em> Local-level
        context is the setting in which implementation occurs -
        consequently, it colors many of the activities,
        perceptions, attitudes, and behaviors of implementers.
        This includes personal, environmental, and organizational
        challenges, as well as the actions of administrators to
        encourage the implementation process.
      </p>
      <h3 class="article_subhead">
        Units of Analysis
      </h3>
      <p>
        The eight rural school districts participating in this
        study exist within a single Pennsylvania Intermediate
        Unit. These districts include 13 middle and high schools.
        All districts are CFF-eligible and all have participated
        in the state CFF program for at least one year. The study
        involves two distinct groups of participants in each
        district. The first group is the set of teachers at the
        individual schools ("teachers"). Teachers are ultimately
        responsible for using the CFF equipment and resources,
        and for being innovators in the implementation of
        CFF-style curriculum content. The attitudes, perceptions,
        and behaviors of the teachers will be a significant
        factor in whether or not CFF is successful. The second
        group is the combination of district superintendents,
        curriculum coordinators (district-level and/or
        school-level), and school principals ("administrators").
        These agents represent the managers in this context. In
        terms of CFF, the leadership actions of administrators -
        tangible and intangible - should directly affect
        implementation of the CFF policy by teachers.
      </p>
      <h3 class="article_subhead">
        Data Collection and Analysis Procedures
      </h3>
      <p>
        Data collection involved both quantitative and
        qualitative methods. Custom survey instruments were
        delivered to both teachers and administrators. These
        surveys were developed in consultation with the existing
        literature, as well as input from school administrators,
        teachers, and faculty colleagues. The set of specific
        survey questions was broken into three subsets. The first
        subset targeted technological literacy efforts within the
        school and/or district (not specific to CFF), including
        questions about technological literacy practices. The
        second subset of questions was directed at practices
        specific to the CFF program. The third subset of
        questions included individual demography questions.
        Questions necessarily varied by group but many of the
        questions were shared between surveys. Survey
        participants were recruited by e-mail. Each survey was
        delivered to participants via the SurveyMonkey online
        survey tool (http://www.surveymonkey.com/). The survey
        responses were then coded and analyzed using SPSS
        statistical software. Besides frequency analysis, three
        statistical analysis methods were utilized. The
        Chi-Square test was used to detect significant
        correlations between categorical variables. The Cramer's
        V test was used to verify the Chi-Square results and to
        measure the strength of significant Chi-Square
        associations. Finally, Pearson's <em>r</em> was used to
        measure the strength and direction of significant
        Chi-Square associations between ordinal variables.
      </p>
      <p>
        A series of four (4) focus group sessions was also held
        to gain a deeper understanding of how technological
        literacy and CFF is being implemented in the
        participating districts. These sessions involved only
        teachers, were held within four different school
        districts, and involved teachers from a diverse set of
        disciplines and levels of CFF involvement. Each focus
        group session was recorded and transcribed. Focus group
        questions were broken into three primary subsets. The
        first subset of questions was targeted at technological
        literacy efforts within the school and/or district
        (CFF-specific and otherwise). The second subset of
        questions was directed at teachers' perceptions of CFF
        impacts on their teaching practices. The third subset of
        questions gathered information on the personal,
        organizational, and/or environmental factors that
        challenged teachers' implementation of CFF.
      </p>
      <p>
        Focus group participants were selected by two methods.
        First, teachers were recruited via e-mail. Second, this
        researcher worked with district administrators to ensure
        an adequate number of participants in each focus group.
        The four districts chosen from the overall sample
        included the district with the highest amount of CFF
        funding, the district with the largest enrollment, the
        district with the highest per-pupil expenditures and
        revenues, and the district with the highest AYP
        percentages of students assessed as "advanced or
        proficient" for reading and mathematics among the sample
        districts. The choice of districts for the focus groups
        was based solely on teacher participation. Qualitative
        data from the focus groups were coded and analyzed using
        MaxQDA 2007 software.
      </p>
      <p>
        A third aspect of data collection involved solicitation
        and review of sample project assignments provided by
        teachers in the participating districts. These materials
        were solicited prior to the focus group sessions. These
        classroom materials were expected to provide insight into
        the actual classroom activities of teachers and therefore
        complement the self-reported data from the surveys and
        the qualitative data from the focus groups. These
        materials were both paper-based and electronic (sent via
        e-mail).
      </p>
      <h3 class="ARTICLE_SUBHEAD">
        FINDINGS
      </h3>
      <p>
        The following sections describe survey, focus group, and
        documentation results designed to elicit the
        on-the-ground outputs (activities) of districts intending
        to build technological literacy, primarily through the
        CFF program. The activities of K-12 teachers (the
        street-level implementers) and administrators (the public
        managers) represent the actual implementation of CFF. By
        gaining this knowledge, it was expected that a clearer
        picture of the implementation behavior of street-level
        personnel would be obtained.
      </p>
      <h3 class="article_subhead">
        Survey Results
      </h3>
      <p>
        A total of 151 teacher survey responses were recorded for
        a response rate of 26.2% (N=574.7 FTE). The number of
        survey responses varied by question. The respondents were
        primarily female (68.4%, N=114) and White/Caucasian
        (95.6%, N=113). Most respondents had received a Masters
        Degree (57.6%, N=115). The teaching disciplines of
        respondents were also varied. Teachers from the four
        "core" subjects represented over half of the respondents
        (N=113). In terms of specific subjects, 23.0% teach
        Language Arts, 15.9% teach Science, 8.0% teach
        Mathematics, and 7.1% teach Social Studies. Prominent
        other disciplines included Special Education (15.9%),
        Physical Education/Health (5.6%), and Art, Business,
        Technology Education, and Foreign Languages (3.5% each).
      </p>
      <p>
        Ninety-nine of the 151 teacher respondents were eligible
        to answer the CFF-related questions. Specifically, only
        those teachers who reported themselves as teaching in
        grades 9-12 were given access to the CFF-related
        questions. This restriction was due to the nature of the
        CFF program, which specifically targets Mathematics,
        Social Studies, Language Arts, and Science teachers in
        grades 9-12. Of these 99 teachers, 45 (45.5%) reported
        themselves as CFF coaches or users of CFF equipment.
        Teachers in grades 7-8 were not given access to the
        CFF-related questions. Teachers in grades 7-8 were given
        access to technological literacy questions that were not
        CFF-specific, as it is likely that these concepts impact
        their pedagogy.
      </p>
      <h3 class="article_subhead">
        <em>Teacher Survey: Technology in the Classroom - Access,
        Use, and Integration</em>
      </h3>
      <p>
        Teachers were asked a series of survey questions about
        technology use for classroom instruction. These questions
        focused on three things: access to technology in the
        classroom, the frequency of teachers' technology use in
        the classroom, and the frequency of student technology
        use in the classroom. All questions involved a set of 16
        specific technologies, ranging from traditional office
        software to more modern Web 2.0 technologies and
        interactive Smartboards. A description of these 16
        technologies is provided in Table 2.
      </p><img src="https://openjournals.uwaterloo.ca/index.php/JoCI/article/download/2755/version/2001/3536/12823/table2.png" class="article_image" width="580"
      height="592" alt="table 2">
      <div class="image_caption">
        Table 2: Technology Descriptions.
      </div>
      <p>
        Teachers reported having access to a wide variety of
        technologies for classroom instruction. Traditional
        Microsoft Office-style tools - word processing (91.6%,
        N=119), spreadsheets (73.1%, N=119), and presentation
        software (73.1%, N=119) - were the most frequently cited
        accessible technologies, followed by Smartboards (71.4%,
        N=119), student laptops (64.7%, N=119), and streaming
        video (63.0%, N=119). Web 2.0 technologies such as social
        networking Web sites (5.9%, N=119); RSS (10.1%, N=119);
        Podcasting (30.3%, N=119); and blogs (33.6%, N=119) were
        cited infrequently. This lack of access was to be
        expected, as all school districts in the study make many
        Web 2.0 sites (e.g., Facebook, MySpace, YouTube)
        inaccessible to faculty, staff, and students. Some Web
        2.0 technologies like Wikis (42.9%, N=119) and streaming
        video (63.0%, N=119) are frequently provided as
        internally or externally controlled options in lieu of
        more public outlets. Multimedia authoring software was
        also rarely cited (26.1%, N=119), despite modern
        perceptions of students as "visual learners."
      </p>
      <p>
        Teachers were then asked to indicate the frequency of
        their use of these 16 technologies for classroom
        instruction. The frequency was measured using a six-level
        scale (<em>Not Used, Daily, Weekly, Monthly,
        Quarterly</em>, or <em>Unknown</em>). The results suggest
        a general lack of technology use by teachers in the
        classroom. <em>Not Used</em> was the most popular
        response for 13 of the 16 technologies. Not surprisingly,
        Web 2.0 technologies like Blogs, Social Networking, and
        Podcasts/Podcasting were among the most frequently cited
        as <em>Not Used</em>. Three other technologies -
        presentation software, word processing software, and
        Smartboards - were most frequently cited as being used on
        a <em>Daily</em> basis.
      </p>
      <p>
        Responses from CFF coaches and teachers alone were
        slightly more diverse. <em>Not Used</em> was the most
        frequent response for 10 of the 16 technologies, but CFF
        coaches and teachers most often reported <em>Daily</em>
        use for Smartboards (73.3%, N=45) and for word
        processing, presentation, and database software. Student
        laptops, the core of the CFF program, were most often
        reported as being used <em>Weekly</em> by CFF coaches and
        teachers (31.8%, N=44), with only 15.9% reporting
        <em>Daily</em> use. The frequent use of Smartboards by
        all groups is not surprising, as Smartboards are one of
        the more currently popular educational technologies.
      </p>
      <p>
        Two additional questions were posed to uncover how
        technology and technological literacy are integrated into
        classroom practice. Teachers were asked how often they
        assigned problems, projects, or assignments that required
        their students to use the 15 component skills of
        technological literacy listed in Table 1. Teachers were
        given a five-level scale (<em>Never, Daily, Weekly,
        Monthly,</em> and <em>Quarterly</em>) from which to
        choose. Nine of the 15 skills were most often reported as
        necessary for <em>Daily</em> projects, problems, or
        assignments. The other six component skills -
        inquiry-based learning skills, collaborative skills,
        basic computer skills, leadership and coordination
        skills, cultural awareness, and multidisciplinary
        thinking - were most often reported as being necessary
        for <em>Weekly</em> projects, problems, or assignments.
        The components most frequently reported for
        <em>Daily</em> assignments included several of the
        so-called "soft skills" - time management skills (74.8%,
        N=115), interpersonal skills (69.8%, N=116),
        communication skills (66.4%, N=116), and lifelong
        learning (63.5%, N=115) - along with critical thinking
        skills (57.8%, N=116) and problem-solving skills (60.0%,
        N=115). The results for CFF coaches and teachers were
        similar; nine of the 15 component skills were most often
        reported as necessary for <em>Daily</em> projects,
        problems, or assignments. The other six component skills
        - inquiry-based learning skills, creativity and
        innovation, collaborative skills, basic computer skills,
        leadership and coordination skills, and multidisciplinary
        thinking - were most often reported as being necessary
        for <em>Weekly</em> projects, problems, or assignments.
      </p>
      <p>
        When asked how often students use technology to build
        technological literacy skills in their classes, the
        teacher responses were more uniform. Teachers were given
        a six-level scale (<em>Never, Daily, Weekly, Monthly,
        Quarterly,</em> and <em>Unknown</em>) from which to
        choose. Teachers most often reported that students use
        technology in their classes <em>Weekly</em> to build 14
        of the 15 component skills. The lone exception - lifelong
        learning skills - was reported equally between two
        categories (<em>Daily</em> and <em>Monthly</em>). The
        component skills most frequently reported being used via
        <em>Weekly</em> student technology use were critical
        thinking skills (43.5%, N=115), creativity and innovation
        (39.1%, N=115), problem-solving and inquiry-based
        learning skills (both 37.4%, N=115), and basic computer
        skills (36.8%, N=114). CFF coaches and teachers most
        often reported that students use technology
        <em>Weekly</em> to build all 15 component skills.
      </p>
      <p>
        Chi-Square and Cramer's V analysis was performed to
        identify significant correlations between the frequency
        of assigned problems, projects, or assignments that
        required students to use technological literacy skills
        and how often students use technology to build these
        skills. The results (Table 3) showed significant
        correlations at the (p &#8804; 0.01) level for 10 of the 15
        component skills, and at the (p &#8804; 0.05) level for three
        other component skills. These results suggest that
        efforts to build technological literacy skills often
        involve the actual use of technology, though earlier
        results suggest that the set of technologies used may not
        be diverse.
      </p><img src="https://openjournals.uwaterloo.ca/index.php/JoCI/article/download/2755/version/2001/3536/12824/table3.png" class="article_image" width="580"
      height="380" alt="table 3">
      <div class="image_caption">
        Table 3: Teacher Responses: Chi-Square Analysis -
        Frequency of Assignments Involving Technological Literacy
        Skills vs. Student Technology Use to Build Technological
        Literacy Skills.
      </div>
      <h3 class="article_subhead">
        <em>Administrators: Technology Access, Use, and
        Integration</em>
      </h3>
      <p>
        Administrators were also asked a series of similar
        questions to elicit information on teachers' access to
        technology in the classroom, the frequency of teachers'
        technology use in the classroom, and the frequency of
        student technology use in the classroom. All questions
        involved the set of 16 specific technologies found in the
        teacher survey.
      </p>
      <p>
        Administrators reported that teachers in their
        school/district have access to a wide variety of
        technologies for classroom instruction. Word processing
        software and Smartboards or similar devices were the most
        frequently selected technologies (100.0% for both, N=21),
        followed by student laptops (95.2%) and spreadsheets and
        presentation software (85.7% for both, N=21). Web 2.0
        technologies such as social networking Web sites (9.5%,
        N=21); Real Simple Syndication (9.5%, N=21); Podcasting
        (42.9%, N=21) were cited infrequently. This lack of
        access was to be expected, given the aforementioned
        "blocking" of many Web 2.0 sites. Some Web 2.0
        technologies - Wikis (66.7%, N=21), blogs (71.4%, N=21),
        and streaming video (81.0%, N=21) - were frequent
        selections. Wikis and streaming video are frequently
        provided as in-house, controlled options in lieu of more
        public outlets. As with the teacher survey, multimedia
        authoring software was cited infrequently (33.3%, N=21).
      </p>
      <p>
        Administrators were then asked to indicate the frequency
        of teachers' use of these 16 technologies for classroom
        instruction. The frequency was measured using a six-level
        scale (<em>Not Used, Daily, Weekly, Monthly,
        Quarterly</em>, or <em>Unknown</em>). The results show a
        general lack of knowledge on how frequently technology is
        used by teachers in the classroom, but a more positive
        perception on classroom technology use than teachers.
        <em>Unknown</em> was the most frequent selection for 10
        of the 16 technologies. Despite the aforementioned
        restrictions on Web 2.0 technologies, <em>Not Used</em>
        was the most popular response for only one Web 2.0
        technology (Social Networking, 68.4%, N=19). The office
        productivity software - presentations, word processing,
        and spreadsheets - were most frequently cited as being
        used on a daily basis. Common CFF technologies -
        Smartboards (81.0%, N=21) and student laptops (52.4%,
        N=21) - were also cited most frequently as being used on
        a daily basis.
      </p>
      <p>
        Administrators were next asked how often students use
        technology to build technological literacy skills in
        class. The administrator responses suggest a greater
        confidence or knowledge that technology is being used in
        the classroom, despite earlier responses. Administrators
        were given a six-level scale (<em>Never, Daily, Weekly,
        Monthly, Quarterly,</em> and <em>Unknown</em>) from which
        to choose. Administrators most often reported that
        students use technology in their classes daily to build
        communication skills (42.9%, N=21), critical thinking
        skills (42.9%, N=21), problem-solving skills (47.6%,
        N=21), and basic computer skills (61.9%, N=21). The use
        of technology to build creativity and innovation skills
        was equally split between <em>Daily</em> and
        <em>Weekly</em> (38.1%, N=21 each), and the use of
        technology to build students' ability to use, interpret,
        validate, and synthesize information was equally split
        between <em>Daily</em> and <em>Unknown</em> (33.3%,
        N=21). Not surprisingly, <em>Unknown</em> was the most
        frequent selection (either alone or tied) for nine of the
        15 component skills.
      </p>
      <h3 class="article_subhead">
        <em>Teacher Survey: How are Teachers Adapting Their
        Practices via CFF Resources?</em>
      </h3>
      <p>
        As a companion to the earlier questions regarding
        technology use, teachers in grades 9-12 were asked to
        identify how frequently they use the CFF resources within
        their school/district. The responses indicated that 42.0%
        (N=100) do not use the available CFF resources, 35.0% use
        them on a daily basis, 11.0% use them weekly, and 5% use
        the CFF resources monthly. For CFF coaches and teachers
        alone (N=45), 4.4% reported non-use of the CFF resources
        or monthly use, 64.4% reported daily use, and 24.44%
        reported weekly use. These results suggest heavy
        integration of CFF resources by CFF teachers, as can
        reasonably be expected.
      </p>
      <p>
        In terms of classroom pedagogy, teachers overwhelmingly
        agreed/strongly agreed that technology is an integral
        part of their day-to-day instruction (74.8%, N=127), in
        contrast to the prior results suggesting limited
        classroom technology use. Teachers also frequently
        agreed/strongly agreed that their classes were structured
        around active or inquiry-based learning, both overall
        (74.8%, N=127) and for CFF coaches and teachers alone
        (77.8%, N=45). The responses for these two questions were
        highly correlated for all teachers (X<sup>2</sup>=165.487, df=16, p
        &#8804; 0.01; Cramer's V=0.573, p &#8804; 0.01), suggesting that the
        use of technology and active/inquiry-based learning
        methods go hand-in-hand in the participating districts.
      </p>
      <p>
        CFF stresses the need for more active and inquiry-based
        pedagogy; surprisingly, CFF coaches and teachers were
        most often <em>Neutral (Undecided)</em> when asked
        whether CFF has encouraged them to use more inquiry-based
        teaching methods (47.5%, N=97). This may be due to the
        prior use of such methods by CFF faculty; inquiry-based
        learning has been a popular movement for years in Science
        and other educational disciplines. This result may also
        reflect the type of teacher most likely to be proactive
        in their use of CFF resources: a willingness to explore
        new pedagogical possibilities like CFF may reflect a
        prior willingness to explore active/inquiry-based
        methods. The responses to the two questions on
        active/inquiry-based learning methods - whether teachers'
        classes were structured that way and whether CFF
        encouraged these methods - were significantly related for
        CFF coaches and users (X<sup>2</sup>=36.292, df=1, p &#8804; 0.01). The
        strength and direction ofthe relationship (Pearson's
        <em>r</em> = 0.468, p &#8804; 0.01) suggests, at least for CFF
        coaches and teachers, that CFF is having a significant,
        positive impact on pedagogy.
      </p><em>Administrator Survey: How are Teachers Adapting
      Their Practices via CFF Resources?</em>
      <p>
        Administrators were asked to provide an approximate
        number of teachers who utilized the CFF equipment, both
        within their school and/or their district. The most
        frequently selected estimates were 6-10 CFF teachers at
        their school (45.0%, N=20) and 11-20 CFF teachers within
        their district (35.3%, N=17). Two administrators (10.0%,
        N=20) estimated that 41 or more teachers used the CFF
        equipment in their school or district.
      </p>
      <p>
        Administrators were also asked about the
        <em>frequency</em> at which teachers utilize the CFF
        equipment in their school and district. The majority of
        respondents indicated daily use of the CFF equipment,
        both within their school (60.0%, N=20) and their district
        (57.9%, N=19). It should be noted that a significant
        portion of respondents indicated they did not know how
        often the equipment was used (15.0% in their school,
        N=20; 26.3% in their district, N=19). Administrators
        overwhelmingly agreed/strongly agreed that participation
        in CFF has encouraged teachers to use more inquiry-based
        teaching methods (85.7%, N=21), though the teacher
        results suggest that this may be more perception than
        reality.
      </p>
      <p>
        Focus Group Results
      </p>
      <p>
        The following sections discuss the relevant focus group
        responses. Two of the focus groups involved primarily
        CFF-related teachers, while two of the groups were more
        diverse (either entirely non-CFF teachers or a mix). The
        four focus group sessions were comprised of 22 total
        participants.
      </p>
      <p>
        Teachers' Use of Technology and CFF Resources
      </p>
      <p>
        The two focus groups involving primarily non-CFF
        personnel were asked the question <em>How do you
        specifically use technology in the classroom to enhance
        student learning?</em> While this question was not
        specifically posed to the other two CFF-heavy focus
        groups, all participants were very forthcoming about
        their use of technology in the classroom. The responses
        indicate a fairly diverse set of technology uses and
        student projects in the classroom, more so than is
        indicated by the survey data. While some teachers
        indicated minimal technology use (e.g., "I really do not
        use it that often"), many others spoke excitedly about
        their use of technology to engage students and provide
        "fun" demonstrations, in-class activities, and student
        assignments.
      </p>
      <p>
        The examples of classroom technology use given by focus
        group participants were fairly diverse. Smartboards were
        the most frequently mentioned technology across
        disciplines. Smartboards are often used in tandem with
        interactive exercises, discipline-specific software, and
        especially PowerPoint presentations. Web searching was
        also frequently mentioned as a component of classroom
        technology use by students. In one case, the use of
        custom-built, internally-controlled Wikis was mentioned
        as an alternative to other forms of out-of-class
        interactivity. The following descriptions provide
        examples of technology-related class activities discussed
        by the focus groups:
      </p>
      <ul>
        <li>Developing Internet searches to allow students to
        find information on poets; students then use this
        information to construct a multimedia presentation on the
        poet using words, pictures, music, and sound (English
        Literature)
        </li>
        <li>Providing a Wiki so that students may collaboratively
        create a learning resource for organelles, using a
        section of their textbook and Web-based research
        (Science)
        </li>
        <li>Conducting experiments in teams with specific job
        roles. One team member conducts the experiment, a second
        documents the procedures and results using a Wiki, a
        third creates a movie-based record of the experiment, and
        the fourth documents the process using paper and pencil
        (Science)
        </li>
        <li>Streaming Discovery Education content (Foreign
        Languages)
        </li>
        <li>Using PowerPoint and Internet searches to research
        class presentations (History)
        </li>
        <li>Using blogs for student journaling and interactive
        discussions (History, English)
        </li>
        <li>Providing the entirety of course content - readings
        and assignments - online (History)
        </li>
      </ul>
      <p>
        Other uses of technology mentioned in the focus groups
        included online learning games, computer-aided drafting
        software, and streaming audio.
      </p>
      <p>
        Besides the aforementioned uses of Smartboards and other
        CFF-specific resources, focus group participants pointed
        out another vital CFF resource - the CFF "coach" at each
        school. The role of the CFF coach is to help other CFF
        teachers get up and running with a variety of CFF tools
        and resources, as well as to act in a mentoring role for
        those faculty looking to explore their options. Several
        of the focus group participants noted the important
        contribution of the CFF coach in revealing the
        possibilities afforded by the CFF program. The use of
        student laptops was infrequently mentioned, though the
        implication was that the computer-intensive work in the
        aforementioned projects was performed using CFF laptops.
      </p>
      <p>
        CFF Impact on Teaching Styles and Practices
      </p>
      <p>
        The focus groups involving CFF personnel were asked the
        question <em>How has the CFF program changed your
        teaching methods or style?</em> The focus group responses
        suggest a more dramatic change in practices and styles
        than the teacher survey results indicated. Participants
        noted how the CFF technologies caused them to re-think
        their methods; for example, one participant noted,
        "Sometimes I think it's taken me back to the drawing
        board&amp;hellip;where I need to re-think everything." Others
        noted how the CFF technologies had given them a sense of
        freedom ("it got me away from just standing in front of
        the room") and opened up new possibilities for
        instruction and interactivity ("it opened up a definite
        potential for other things to do").
      </p>
      <p>
        A few of the younger faculty noted that they had never
        experienced a classroom without the CFF program and,
        thus, considered the technologies and methods advocated
        by CFF to be part of the basic K-12 experience. These
        teachers see their role as primarily a facilitator rather
        than a rote lecturer. The reliance on CFF technologies
        and tools is ingrained: "I teach with my Smartboard
        everyday so like if it doesn't work I don't know what I
        would do." While some mathematics teachers noted that
        importance of the Smartboard ("the Smartboard is the best
        thing that has impacted teaching as far as Math would
        go"), other CFF tools were seen as providing a change of
        pace for mathematics students rather than a
        transformative experience. Other CFF faculty noted the
        importance of the Smartboards as well as the importance
        of the student laptops. The overall perspective from the
        focus group participants is that the CFF program has
        impacted these teachers' methods, styles, and procedures.
        One participant summed it up best by saying:
      </p>
      <blockquote>
        "The way I would describe it is as a mechanic trying to
        fix a car with an adjustable wrench - you can do it, but
        it's pretty tough. But giving those computers to me was
        like giving me a set of tools. Now I can work on the
        engine and get it going the way I wanted to."
      </blockquote><em>Administrator Encouragement</em>
      <p>
        Each focus group was asked about their perceptions of
        administrator support and encouragement. For those focus
        groups involving CFF personnel, the question was phrased
        <em>How has administration been supportive or
        non-supportive of CFF in your school?</em> For focus
        groups devoid of CFF personnel, the question was phrased
        <em>Do you feel administrators encourage you to use
        technology?</em> The focus group responses correlate with
        the teacher survey results. In all cases, teachers
        responded that administration was supportive of the CFF
        program and/or their use of technology. Examples included
        administrative initiative in getting the CFF grant
        process started and allocating time for interested
        teachers to get the requisite CFF training. The use of
        special in-service programs for CFF personnel was also
        noted. There was no mention of administrative
        verification of technology use. For non-CFF teachers, the
        methods by which administration encourages technology use
        were somewhat perfunctory. One method in particular
        stands out: "It used to be that we had to write our
        lessons plans, now we have to type them on the computer."
      </p>
      <p>
        It was obvious during the focus group sessions that the
        level of participants' technology knowledge and their
        frequency of technology use impacted their responses.
        More than one respondent indicated that students seemed
        to know more about modern technology than the teachers,
        even going so far as to use students for classroom IT
        support. As implementing agents, teachers must be able to
        recognize if they lack the requisite skills for
        implementing policy. Teachers must then seek out sources
        for building those skills. Administrators must both
        encourage teachers and direct them to appropriate
        learning resources. The focus group results suggest that
        a minimal amount of training is provided. For tech-savvy
        personnel, this is not a problem. However, for those
        teachers with fewer technology skills, the lack of
        understanding of technology use - and the resultant need
        for training and/or learning resources - acts as a
        barrier to successful implementation of CFF and related
        programs.
      </p><em>Contextual Challenges to Implementation</em>
      <p>
        All of the focus groups were asked the question <em>What
        personal, organizational, or environmental challenges do
        you face in implementing CFF or any other technology
        program?</em> The most common "personal challenge" cited
        was a lack of time to fully grasp the technologies and
        the program. The general mood seemed to be that teachers
        are limited, either contractually or personally, to a
        strict eight-hour workday. Teachers overwhelming agreed
        that other commitments - class time, paperwork, keeping
        current in their fields - limited their ability to
        explore the new possibilities afforded by CFF. One
        participant put it succinctly:
      </p>
      <blockquote>
        "The teachers are already committed to their time in the
        classroom. They already have to keep current with what
        they have to do, and then you're offering them new things
        and while they're enthusiastic - they just don't have the
        time."
      </blockquote>
      <p>
        Things like district curriculum and state standardized
        test preparation were said to take away time for teachers
        to explore new approaches like CFF. Participants pointed
        out that many of the CFF personnel at their school used
        their own time to complete the requisite CFF training,
        and indicated that teachers' willingness to use their own
        time factored into their selection as CFF coaches and
        users by administrators. Enthusiasm among CFF personnel
        was high, but participants lamented the lack of time for
        collaboration, sharing of ideas, and follow-up training.
        Lunch was commonly cited as a prime time for CFF teachers
        to discuss experiences and share best practices.
      </p>
      <p>
        Technical difficulties were also a commonly cited
        environmental challenge. One focus group remarked about
        the problems getting a wireless network set up in their
        school; the delay in getting this connectivity limited
        the use of CFF equipment when it first arrived. These
        problems were exacerbated by the advanced age of the
        participating high schools and their inherently
        wireless-unfriendly building materials. One participant
        pointed out that teachers need to be in a
        wireless-enabled classroom in order to use CFF student
        laptop carts, and some of the classrooms that interested
        teachers use are not wireless capable. Laptop
        connectivity issues also tended to be intermittent in
        addition to other technical glitches ("We have 30 on the
        cart, but 30 will never work on a good day").
      </p>
      <p>
        Sluggish network logons were also cited by more than one
        focus group. The slow login procedure was said to inhibit
        the use of CFF laptops and other computers ("You could
        have a 40-minute period and the first 15 minutes are
        devoted to getting everyone up and running"). Limited
        classroom space was also mentioned as inhibiting the use
        of laptop carts ("It's just not worth it - you gotta move
        desks, I had to move the teacher desk just to have a
        place to put it so you can open it up so the kids could
        get the laptops out"). Problems with logins, network
        connectivity, and network outages were the most
        frequently mentioned environmental challenges for the use
        of CFF resources and technology in general.
      </p>
      <p>
        Despite the survey findings of robust classroom
        technology access, limited computer access was another
        challenge cited by the focus groups. More than one focus
        group complained about the small number of computer labs
        in their high school. Technology-specific departments -
        usually business - mentioned having technology
        classrooms, but general-purpose technology classrooms
        seemed to be sparse. In one high school, only one general
        purpose lab exists (in the library) and scheduling is
        done months in advance. This lab is continually booked.
        While each department has a cart of student laptops that
        can be checked out, this too presents issues of
        contention. When asked if the laptops are heavily used,
        one participant answered "when they work," highlighting
        the aforementioned technical issues.
      </p>
      <p>
        Few organizational challenges were mentioned. One
        participant pointed out how the philosophy emphasized by
        CFF training materials - the idea of learning
        authentically, via pared-down curricula - contrasted
        greatly with state and district regulations and
        curriculum guidelines. The Pennsylvania state-level
        standardized exams and other commitments were viewed as a
        box in which teachers must work, limiting full use of the
        CFF philosophy and resources. Differences in academic
        requirements between districts were also shown to be a
        limiting factor on technology-centric course offerings.
        One participant pointed out that his district uses a
        seven-period day, as opposed to the common eight-period
        day. This loss of one period reduced the ability of
        students to take elective courses. As a result, this
        district focuses on mandatory subject areas and does not
        have the technology offerings found in other districts.
      </p><em>Document Reviews</em>
      <p>
        Sample projects and assignments were solicited from
        teachers in grades 9-12. These examples were intended to
        permit a more accurate examination of how technology is
        used for student learning. These examples were analyzed
        to further investigate how technological literacy skills
        were being built in the participating districts. Despite
        the best efforts of the investigator and the generous
        support of district administrators, only 15 assignments
        were received from five districts. The 15 assignments
        came from the CFF disciplines of Science (6), Language
        Arts (5), Mathematics (3), and Social Studies (1), though
        examples were solicited from teachers in all disciplines.
        The example assignments were coded based on their
        content, their use of technology, and their pedagogical
        goals (explicit or implicit).
      </p>
      <p>
        The example assignments provided by participating
        teachers represented a mix of traditional
        "observe-and-report" assignments combined with more
        creative, critical-thinking based projects. Communication
        skills, critical thinking, collaboration skills, and
        creativity and innovation appeared to be the
        technological literacy skills most emphasized among the
        sample assignments. Written communications were required
        for 12 of the 15 example assignments. Examples of these
        assignments included Chemistry research reports, the
        production of "newspaper reports" for historical events,
        and video-driven question sheets. Oral presentations were
        required on three of the example assignments, and one
        assignment required only visual communication (via an
        electronic propaganda poster).
      </p>
      <p>
        While six of the example assignments were structured
        around simple rote observation and/or memorization, four
        assignments emphasized critical analysis of source
        material or classroom experiences. Creativity was an
        essential part of four assignments, as was collaborative
        teamwork among students. Examples of assignments
        emphasizing creativity included the construction of a
        photo montage describing the themes of <em>Romeo and
        Juliet</em> and the use of PowerPoint to discuss one of
        Chaucer's tales.
      </p>
      <p>
        In terms of specific technologies, PowerPoint was the
        primary deliverable (3 assignments), though one
        assignment did explicitly require the use of a blog and a
        Wiki. Multimedia presentations and/or content were a
        common theme, occurring in 12 example assignments. Six
        assignments required the use of external Web sites. These
        sites were used as vehicles for streaming video (2
        assignments), mathematical simulations (3), or as
        multimedia data sources (1). The use of student laptops
        was explicitly mentioned on only one assignment.
      </p>
      <p>
        The example assignments provided by participating
        teachers parallel the results found in the survey and
        focus group analyses. Technology use by teachers seems to
        be fairly narrow, focusing on the use of PowerPoint and
        external Web sites. The use of multimedia and external
        Web sites seem to be simply a vehicle for providing
        visual flair to otherwise traditional, observe-and-report
        assignments. Multimedia did, however, provide avenues for
        creativity in a few of the example assignments.
        Technological literacy skills are a core piece of these
        assignments but the emphasis is too narrow, primarily
        focusing on written skills. While the size of the example
        assignments sample is too small to make generalizations,
        the results suggest that innovative applications of
        technology to build technological literacy skills via
        student assignments is sporadic rather than widespread.
      </p>
      <h3 class="ARTICLE_SUBHEAD">
        DISCUSSION
      </h3>
      <p>
        The CFF program began implementation in 2006. Based on
        the perceived success of other states in implementing
        similar programs, policymakers saw the widespread
        provision of computers and other classroom technologies -
        coupled with a standardized set of training resources -
        as key to keeping Pennsylvania competitive by building
        the technological literacy skills of K-12 students. The
        policy was a victim of the 2009 state budget battle,
        though most schools in Pennsylvania were able to
        participate before the cessation of funding, and some
        continue using the CFF equipment and resources even
        today. The findings in this implementation study suggest
        that CFF faces a number of implementation challenges.
      </p>
      <p>
        The survey and focus group results indicate that teachers
        perceive their classes as using a limited set of
        technologies to build a wide variety of skills. Despite
        widespread access to multiple technologies, teachers
        report that classroom technology use is predominantly
        limited to traditional Office-style software and
        interactive Smartboards. More modern Web 2.0 tools are
        rarely used due to in-house restrictions on Internet
        content. Student laptops, the core technology provided by
        CFF, are used somewhat sparingly. Despite this,
        enthusiasm for the CFF program among the focus group
        participants was evident, and both technology and
        active/inquiry-based methods were widely considered to be
        an integral part of K-12 pedagogy.
      </p>
      <p>
        Despite the focus on a limited set of technologies,
        teachers report assigning problems, projects, or
        assignments that exercise all technological literacy
        skills on at least a weekly basis. This perceived breadth
        of coverage was not supported by the teacher-provided
        example assignments. The results suggest a general focus
        on Technology Literacy skills rather than technology
        itself, although the level of that focus is questionable.
        This finding raises questions about the scope of CFF
        implementation and suggests potential problems with
        implementation within the participating districts. CFF is
        designed to provide the tools necessary to make a
        "transformative" change in educational practice. These
        results suggest that the intended "transformation" may
        not be occurring within these districts. The finding of
        sparse technology usage raises questions about whether
        old pedagogical methods are simply being modified to
        include a limited set of new technologies (i.e., "old
        wine in new bottles").
      </p>
      <p>
        The success or failure of a policy is a product of many
        factors, including the individual behavior of the
        implementing agents. Without shared understandings of the
        policy and its implementation between public managers
        (i.e., administrators) and street-level bureaucrats
        (i.e., teachers), one or both groups may exercise
        considerable discretion during implementation. The study
        results indicate that there exist substantive differences
        between administrators and teachers in their perceptions
        of behaviors related to CFF implementation. The
        dissonance between administrators and teachers inevitably
        results in implementer discretion, limiting the
        possibilities for systematic assessment and, ultimately,
        impacting the chances of programmatic success in these
        districts.
      </p>
      <p>
        Administrators had a largely incomplete view of classroom
        technology access, use, and integration, CFF-specific and
        otherwise. The results suggest administrators in these
        districts have minimal knowledge about how different
        technologies are used to build students' technological
        literacy skills and the frequency with which technology
        is used in the classroom. Administrators also reported a
        more optimistic outlook about the effect of the CFF
        program on teachers' use of inquiry-based teaching
        methods than teachers. The findings indicate that
        administrators may have insufficient knowledge of how the
        CFF program is being implemented, calling into question
        the ability to accurately assess the success of the
        policy. Administrators need more detailed understanding
        of how CFF is being implemented; without this
        understanding, teachers may exercise considerable
        discretion in policy implementation.
      </p>
      <p>
        One potential reason for teachers' limited classroom
        technology use and integration may be a lack of
        preparation. Focus group participants reported that their
        biggest challenges were time and training (to more fully
        comprehend CFF, its concepts, and its components) and
        technical and logistic difficulties (insufficient
        equipment or rooms, technical glitches). As implementing
        agents, teachers who lack technology and policy-specific
        learning resources are limited in their ability to
        successfully implement policy. As public managers, school
        administrators must be proactive in helping teachers seek
        out the resources they need to adequately implement the
        CFF policy. Teachers did report that administrators
        actively encourage CFF participation through multiple
        methods, but it seems as though consistent and timely
        teacher training is a shortfall of programmatic and
        administrative efforts.
      </p>
      <p>
        These results are compelling but are limited by the focus
        on a small set of rural school districts. According to
        the U.S. Census Bureau, approximately 27 percent of
        Pennsylvanians live in areas considered rural, though the
        majority of Pennsylvania counties (48 of 67) are
        classified as rural. The inherent limitation of this
        research is a lack of generalization; however, the
        results of this study suggest that further research is
        needed to determine if the problems and challenges found
        within the participating districts are common across the
        state and across socio-economic school profiles.
      </p>
      <h3 class="ARTICLE_SUBHEAD">
        CONCLUSION
      </h3>
      <p>
        The purpose of this study was to analyze how
        Pennsylvania's CFF program is being implemented in a
        small set of rural school districts. The results suggest
        that the CFF implementation may not be triggering the
        transformation in educational practice called for by the
        policy. Teachers perceive building a wide variety of
        student skills with few technologies, calling into
        question whether new tools (e.g., student laptops) are
        simply being made to fit old methods. The two groups of
        CFF implementers in this study - teachers and
        administrators - exhibit some dissonance in their
        perceived implementation of the CFF policy. This
        dissonance increases the likelihood of implementer
        discretion and, thus, challenges the policy in its
        ability to achieve its goals within the study districts.
        The potential for implementer discretion is exacerbated
        by inadequate training resources, technical and
        logistical difficulties, and competition from other
        priorities. The state-level fiscal death of the CFF
        policy means that in order to be successful in the
        long-term, local-level training and investment efforts
        will become crucial to implementation efforts. The
        implementation study findings suggest an initial level of
        enthusiasm for CFF in the participating districts, but
        considerable challenges to its long-term chances of
        success exist.
      </p>
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