Research Article
If You Build it, Will They
(Really) Come? Student Perceptions of Proximity and Other Factors Affecting Use
of an Academic Library Curriculum Collection
Madelaine Vanderwerff
Librarian, Assistant
Professor
Mount Royal University
Library
Calgary, Alberta, Canada
Email: mvanderwerff@mtroyal.ca
Pearl Herscovitch
Librarian, Associate
Professor
Mount Royal University
Library
Calgary, Alberta, Canada
Email: pherscovitch@mtroyal.ca
Received: 5 Nov. 2020 Accepted: 2 Apr. 2021
2021 Vanderwerff and Herscovitch. This
is an Open Access article distributed under the terms of the Creative Commons‐Attribution‐Noncommercial‐Share Alike License 4.0
International (http://creativecommons.org/licenses/by-nc-sa/4.0/),
which permits unrestricted use, distribution, and reproduction in any medium,
provided the original work is properly attributed, not used for commercial
purposes, and, if transformed, the resulting work is redistributed under the
same or similar license to this one.
DOI: 10.18438/eblip29875
Abstract
Objective – This study investigated student perceptions of an undergraduate
university library’s curriculum collection, before and after a move to a new
library building. The objective was to identify how factors such as proximity
to program classrooms and faculty offices, flexible seating, accessibility, and
other physical improvements to the space housing the collection impacted
students’ perceptions.
Methods – This
longitudinal study conducted between 2016 and 2017 used a combination of
methods to examine whether library use of a specialized academic library
collection was impacted by a significant space improvement and change in
location. A cohort of education students was surveyed before and after the
construction of a new building that housed both the library and their
department and co-located the curriculum collection with departmental teaching
spaces. The students were surveyed about their use of the space and resources.
The researchers then compared the survey results to circulation data. The
researchers ground this study in Lefebvre’s spatial triad theory, applying it
to library design and collection use (Lefebvre, 1992).
Results –
Researchers identified proximity to classrooms and general convenience as the
dominant factors influencing students’ use of the collection. Survey results
showed an increased awareness of the collection and an increase in use of the
collection for completion of assignments and practicum work. Circulation data
confirmed that between 2016-2019, there was a steady increase in use of the
curriculum collection.
Conclusion – Students’ responses revealed that physical characteristics of the
space were less important than proximity, the major factor that impacted their
use of the curriculum collection. This revelation confirms Lefebvre’s idea that
spatial practice, i.e., how users access and use the space, is more significant
and identifiable to students than the design and physical characteristics of
the space.
Background
In 2009 Mount Royal University (MRU) transitioned from
a college to a university, and in 2011, a university transfer program in
education became a full Bachelor of Education degree. Based on a recommendation
by the provincial approval body, Campus Alberta Quality Council (CAQC), the
education librarian was granted one-time funds to transform the collection,
which had focused on pedagogical theory and children’s literature, to support
students in their academic work and their practicum placements in K-7 settings.
This transformation required the acquisition of physical objects such as kits,
realia, games, manipulatives, puppets, musical instruments, teacher support
material, and textbooks. Special funding for the
collection was expended by 2014. After 2014, the curriculum collection was
supported through an annual collection budget allocation.
The provincial
government committed funding to support the building of the Riddell Library and
Learning Centre (RLLC), a free-standing, four-story facility, which opened in
2017. Features of the RLLC include: data and touch-screen
visualization spaces, a makerspace, a 360-degree immersive studio, an XR
experience lab, 2 flexible teaching classrooms that can accommodate up to 70
students, a temperature-controlled archive, audio-productions suites, 31
bookable group rooms outfitted with screens and white boards, 2 presentation
practice rooms, silent study areas, computer commons, and group study areas,
and more. The building is also home to the Academic Development Centre, the
Institute for the Scholarship of Teaching and Learning, Student Learning
Services (Mount Royal University’s student writing centre) and the Department
of Education. The curriculum collection was relocated from its dusty, dark
corner in the old library to a bright space with flexible furniture and
shelving that is both adaptable and appropriate. The collection is adjacent to
the Department of Education where Bachelor of Education students attend classes
in the majority of their core courses, and is now essentially embedded in the
department.
In anticipation of the move, the authors were
interested in examining whether improved library facilities would have an
impact on the use of the curriculum collection. We supposed that the curriculum
collection was not well-used in the old library because of the unfavourable
location and predicted that an improved environment would have a positive
impact on use. The collection was in a remote corner that had very poor
lighting and on shelving that could barely accommodate the oversized materials
and larger kits. The space did not provide students or other potential users
with an inviting place to explore the collection. We were interested in
investigating what effect co-location or proximity to classrooms might have on
students’ use of the collection.
Terms used:
Use: Use has been defined in many ways in library
literature. Fleming-May (2011) identified multiple applications of the word
“use” through content analysis, which could include an interaction with all library
resources (things, people, services, space) measured by door counts, occupation
of physical space, bibliographic analysis measuring instances in which library
resources are applied or referred to as an abstract concept such as process, or
utility. In the context of this study, use is defined as access to items in a
physical collection. Use refers to transactional instances in which individuals
check physical items out of the library or interact with physical collection
items.
Co-location: Researchers applied the definition provided by Bodolay et. al (2016) as a location convenient to users
across separate campus units. This does not imply the creation of new services
that leverage the joint expertise of the library and campus partners.
Curriculum collection:
ACRL’s Curriculum Materials Committee has developed
Guidelines for Curriculum Materials that define Curriculum Collections as
physical locations for instructional resources for preschool through grade 12
students. Materials are used by education students and faculty to develop
curricula and lesson plans and to complete course assignments. These
collections or branch libraries are often referred to as a Curriculum Materials
Center or Instruction Materials Lab. Curriculum collections may be housed in a
main campus library or the building housing the Faculty or Department of
Education program. (Curriculum Materials Committee, Education and Behavioral
Sciences Section, ACRL, 2017)
The Literature
Facility Improvement and Impacts on Library Use
Libraries completing facility improvements have
reported an increase in use of library space and library collections
post-renovation (Albanese, 2003; Martell, 2008; Shill &Tonner, 2004).
Certain factors impacting use of facilities or collections in academic
libraries have been identified in the literature over the past 20 years. These
include amount of space, noise level, crowdedness, comfort, type and
flexibility of furniture, cleanliness, access to services and technology, and
availability of collaborative space (Bailin, 2013;
Cha and Kim, 2015; Gardner & Eng, 2005; Given
& Leckie, 2003; Holder & Lange, 2014).
Proximity to collections also affects how students make choices in the
selection of information to support their assignments and coursework as well as
where they physically choose to sit in the library (Julien & Michels, 2004; May & Swabey,
2015). McCreadie and Rice’s (1999) examination of how
and why users access information included physical constraints such as
geography, space, distance, and proximity. Time factors, convenience, and ease
of use have been identified as significant considerations in the context of
information seeking behaviour (Connaway, Dickey &
Radford, 2011; Savolainen, 2006). Literature on the importance of a
student-centred approach to library access suggests that library co-location
with a student’s home department contributes to the development of a more
student-focused environment, increasing access to both services and
discipline-specific resources (Defrain & Hong,
2020).
Convenience and Proximity
The theoretical grounding for this study was based on
Henri Lefebvre’s spatial triad theory applied to library design and subsequent
user perception and use. Lefebvre was a Marxist philosopher, well known for his
work on spatial theories. In Lefebvre’s view, space “cannot be separated from
social relations and is the product of ideological, economic, and political
forces (the domain of power) that seek to delimit, regulate, and control the
activities that occur within and through it” (Zieleniec,
2013, para. 9). The spatial triad theory is introduced in Lefebvre’s, The production of space (La production de
l’espace) (Lefebvre, 1992). This is a complex theory
that has the potential for wider application in the study of library spaces as
it seeks to “uncover the social relations involved in the production of space
and the significance this has for a comprehensive knowledge of space” (Zieleniec, 2007, p. 70).
The relevance to libraries becomes apparent in
Lefebvre’s work when we consider the importance of social relationships in the
production of space—space
transformed to place as it is imbued with significance and meaning assigned by
the everyday practice of its users (Zieleniec, 2007).
The three elements of the triad are:
●
representations
of space (conceived space) interpreted as the actual characteristics of library
space as developed by architects, planners, and engineers,
●
spatial
practices (perceived space) interpreted as the user’s perception of the built
space,
●
representational
spaces (lived space) interpreted as library users’ access and use of the space
(Ilako et al., 2020; Leckie & Given, 2010).
In Lefebvre’s view, “spaces become places when
individuals and groups assign meaning and social significance to them”. Without
meaning, space remains and exists in the realm of the abstract, defined by
architects and planners (Zieleniec, 2013, p. 953).
Our application of Lefebvre’s spatial triad theory aligns with McCreadie and Rice’s (1999) description of constraints,
such as geography, demographics, environmental arrangement, space, distance,
and proximity which can lead to perceived availability or convenience. The
physical attributes of a library space can serve to influence or constrain
access to information along dimensions of distance and proximity, openness and
security, and clarity or obstruction. This investigation provides an
opportunity to explore how user experience impacts use of or access to a
discipline specific collection. Applying Lefebvre’s theory allows for a better
understanding of the meaning and significance users assign to this area of the
library as it transitions from space to place. An understanding of students’
perception of the space, and their everyday practice within it, will help the
authors identify elements of control and regulation that may hinder or
contribute to how students might assign significance to the space.
Savolainen’s (2006) work aligns with McCreadie and Rice (1999), reinforcing the importance of
space and time on the use of information and spatial factors related to
physical distance between the information seeker and information sources.
Savolainen’s idea that distance and time factors serve as a context that
informs choice about information seeking is detailed by Connaway
et al. (2011), who view convenience as a situational criterion in people’s
actions, and together with ease of use, as determining factors in how
individuals make their information seeking decisions.
Feedback gathered through student consultations on
library redesign often reflects a preference for discipline specific libraries
near their department (McCullough & Calzonetti,
2017; Teel, 2013). Students may protest or organize petitions as they did in
response to a proposed STEM branch library consolidation at University of Akron
(McCullough & Calzonetti, 2017). MRU Library’s
curriculum collection is primarily a physical collection, consisting of print
materials, manipulatives, juvenile literature, kits, and models that users need
to physically access. Guidelines for Curriculum Materials Centres (2017),
developed by an ad hoc committee of ACRL, suggest that these libraries are
often located in the same building as the Department of Education. This
preference for a library’s proximity to a department is reinforced in an article
reviewing curriculum collections in Australian universities, where a change in
use patterns was identified when curriculum collections moved from the building
housing the education department to the main library:
...moving into the library often changed the focus of
collection use,
from being an active teaching and learning area that
replicated classroom and
school library spaces, to being simply another library
collection distant from
the students’ learning environments. Hence, the
collections were not used as
much or in the same way. For example, academics did
not bring groups into the
collection as much as they had previously, when the
collection may have been adjacent
to their lecture rooms. Nor did students use the
collections located in the library in the
same way (Locke, 2007, p.4).
In a study by Teel (2013), student consultations
revealed the need for improvement in physical space and technology in their
curriculum materials centre and importantly, a preference for the centre to
relocate to the Faculty of Education building. A more recent study by Stoddart
and Godfrey (2020) examined space usage in a newly renovated curriculum centre
housed in the education building. They identify the most frequently used spaces
in order to better understand the centre’s contribution to “campus learning”,
and emphasize the importance of connecting library design to program and
university learning outcomes. These authors refer to Van Note Chism’s
discussion of the creation of spaces that have been intentionally designed to
impact student learning. Many of the elements described by Van Note Chism were
considered in the design of MRU’s curriculum collection area, including
flexibility that allows for group work, comfortable seating, natural and task
appropriate lighting and de-centeredness where learning spaces flow (Van Note
Chism, 2006, as cited in Stoddard & Godfrey, 2020). The curriculum
collection area at MRU’s new library was designed to serve as an extension of
the education department’s classrooms with flexible and comfortable seating and
an open space that doubles as an informal gathering area or a classroom.
Instructors sometimes teach in the space or provide students with class time to
walk down the hall and retrieve items to bring back to class. Library classes
are often taught in this area, requiring students to apply critical evaluation
and literacy skills as they examine resources in groups. The goal of this
research is to examine the impact of a very significant and intentional change
in environment and space allocated to the collection and surrounding area.
Researchers formulated survey questions to identify the importance of location
and other space related factors influencing collection use before and after the
move to the new building.
Methodology
This longitudinal study employed exploratory mixed
methods research to examine possible changes in use of this collection over
time. The goal was to try and establish meaningful connections between two sets
of data collected by comparing qualitative survey responses with physical item
circulation data (Chrzastowski &Joseph, 2005;
Creswell, 2003; Hiller & Self, 2001). Ethics approval was granted by Mount
Royal University’s Human Research Ethics Board (HREB). A survey was sent to
students enrolled in a third-year education course (EDUC 3361) in 2017, prior
to the move to a new building. The same student cohort was surveyed in a
fourth-year education course (EDUC 4020) in Winter 2018 after the library
collection was moved to the new building. The survey responses were kept
anonymous, as individual changes in use were less of a concern to the
researchers than growth or patterns in use from the entire cohort. The
rationale behind anonymizing the survey was to reduce the impulse to provide
pleasing or socially desirable responses. The education librarian works closely
with students in this program and has built a rapport with many of the students
surveyed. As a result of this established relationship, the researchers felt
that an anonymous survey would encourage honest responses regarding library use.
Recruitment of participants was based on their enrolment in these courses, as
they are core courses in the Bachelor of Education program, and was conducted
by both investigators during an in-person class visit. Students were encouraged
to complete a short, 7-8 question online survey on the Survey Monkey platform.
The survey questions were developed with spatial triad
theory in mind. The three elements of Lefebvre’s theory - representations of
space/conceived space, spatial practices/perceived space, and representational
spaces/lived space, provided a grounding for our survey questions and data
analysis (Ilako et al., 2020). We attempted to
determine how the design of the new library space occupied by the curriculum
collection (representations of space) affected students’ use. The survey asked
students which factors contributed to increased use, to determine their
perceptions of the space. Through the analysis of qualitative and quantitative
data, the authors assessed whether the students’ perceptions of use (spatial
practices) and actual collection use (representational spaces) were aligned. To
further understand students' experience of the space and collection, we asked
about the purpose of their collection use. While the triad identifies three
elements of space, the interaction of these elements in the production of space
is important to our interpretation of Lefebvre’s theory. The survey included a
question regarding student perceptions of the location and its impact on their
use of the curriculum collection. The questionnaire also had a series of
multiple-choice questions related to how students first learned about the
collection, the purpose of their collection use (with children, for assignments
etc.) and a demographic question about their minor. The 2018 iteration of the
survey included an additional question about what factors, if any, impacted
their use of the collection after the move.
A visual representation of the survey questions
(excluding demographic questions) in relation to each element of the triad
theory has been provided in Figure 1. Interpretations of the theory and its
elements vary in the literature, making the process of categorizing questions
difficult. The intent was not to separate them as they are interrelated. The
decision to locate the collection close to the department was part of the
planning process, but clearly influenced student perceptions (perceived space)
and their use of the space (lived space). The impact of the architecturally
conceived space on students’ perceptions and the influence of these perceptions
on their daily practice or lived spatial experience demonstrates a fluid
process in the production of space. The area was designed to create meaningful
connections between departmental classrooms and the collection area. Furniture
was selected to create an informal classroom and meeting area and the hope was
that the survey questions would prompt students to comment on furniture and
lighting as details that influenced their perception of the area. The goal was
to increase understanding of student perceptions of the space and the majority
of the survey questions were concerned with spatial practice and how students’
perceptions contributed to their actual experience of the space.
In addition to the survey,
physical item circulation data between the period of 2013-2019 was gathered and
analysed. With the assistance of a staff member in the library’s Information
Systems unit, and a staff member in the Collections unit, data was extracted
from the two integrated library systems (Voyager and Alma), in use during the
study period. Transactions which qualified for inclusion included any item that
was signed out by a patron.
Figure
1
Survey
questions mapped to Lefebvre’s spatial triad.
Results
Survey Results
The sample size was small,
with 62 students enrolled in EDUC 3361 in 2017 and 65 students enrolled in EDUC
4020 in 2018. In 2017, 59 students completed the online survey (n=59 or 95%
response rate) and in 2018, 38 students completed the survey (n=38 or 58%
response rate). Responses were migrated from SurveyMonkey into a spreadsheet,
multiple choice answers were tallied, and a content analysis schema was applied
to the text of the short answer/open text responses by two independent coders guided
by pre-established codes and themes.
General
Knowledge of the Collection
Out of the 59 students
surveyed in 2017, 56 (95%) were aware that the collection existed. Again, in
2018, 34 out of 36 (95%) students surveyed said that they knew about the collection.
If students answered no to this question, they were not asked subsequent
questions and the survey ended. This question helped eliminate responses from
students who could not answer the rest of the survey, so sample size changed to
n=56 in 2017 and n=36 2018.
In 2017, 24 (41%) students
indicated that they learned about the library through the education librarian,
while 27 (47%) learned about it through instructor endorsement and 7 (12%)
discovered the collection through their peers. In 2018, responses to this question
shifted as 23 (61%) students indicated that they learned about the collection
through an instructor, followed by the librarian at 32% (12) and 8% (3) from
their fellow classmates. The “power users” of the collection, who used it 10 or
more times, were minoring in Indigenous Studies, Humanities, Math, General
Sciences and Teaching English as a Second Language (TESL), a pattern consistent
in both years.
Student Perceptions of Use
Students were asked to select a number range
reflecting their use of the curriculum collection during the course of their
program (Table 1) as well as the purpose of their use (Table 2).
Factors that Impacted Use
Students were asked a direct question about whether
location had an impact on their use of the curriculum collection. In 2017 (pre
-move), 33% of students said that location did impact use, and 67% of students
surveyed indicated location did not have an impact. In 2018, 44% of students
responded that location had an impact, while 55% said that it did not affect
their use of the collection. Students were asked to list other factors that
impacted their use. The following themes
were identified in their responses:
●
Types of
material available in the collection (suggestions of what we need more of, or
what was useful to them, by way of subject or format)
●
Characteristics
of space (dark corner, “squished aisles”, accessibility, location within the
library)
●
Knowledge of the
collection
●
Proximity to
practicum
●
Proximity to
classes
●
Cost savings
(having access to the collection meant that they did not have to purchase their
own materials)
In response to an open-ended question at the end of
the survey in 2017, several students indicated that they did not learn of the
curriculum collection until later in their degree. As mentioned previously, the
location of the curriculum collection in the old library was not highly
visible, housed at the back corner of the library with very little lighting and
not many workspaces or seating directly adjacent to the collection. In 2018,
almost all qualitative responses were related to the location of the
collection. The primary focus of those responses was on how convenient it was
to access the collection now that it was on the same floor as their classes and
how the space more organized. The data indicates that planning the new building
to locate the curriculum collection adjacent to the collection, so that
students pass it every day to get to their classrooms, has had a positive
impact on their perceived use of the collection.
Table 1
Frequency of
Student Use of Curriculum Collection
Number of
times you have used the collection throughout the course of your studies to
date |
2017 Responses |
2018 Responses |
Increase/Decrease |
0 |
5 |
2 |
-1.6% |
1-5 |
35 |
16 |
-18.23% |
6-10 |
12 |
14 |
+16.15% |
10 or more |
6 |
6 |
+5.45% |
Total
Responses |
58 |
38 |
|
Table 2
Purpose of Student Use of Curriculum Collection
For what purpose have you used the curriculum
collection? |
2017 Responses |
2018 Responses |
With children outside the program |
31% |
42% |
Class work |
78% |
81% |
Completion of assignments |
80% |
97% |
Practicum |
64% |
44% |
Other |
1% |
3% |
Circulation Data Analysis
MRU Library employs a liaison delivery model for
library instruction and maintains a similar model for collection development.
Each program is assigned a subject librarian with an annual collection budget
allocation. The collection allocation formula considers several factors
including number of enrolled students, full time faculty, and circulation data
in the determination of each disciplinary budget. Subject budgets align with
the overall acquisitions budget and, due to the current economic climate, the library
has not seen an increase in the acquisition budget for some time. Annual
acquisitions in all disciplines have primarily attempted to maintain library
collections to support current programs.
Analysis of circulation patterns reflects steady
growth of the curriculum collection and an increase in the use of the
collection between 2016 (before the move) and 2019. (Figure 2). Items
circulated refers to physical item transactions (charges, recalls, renewals,
holds). We compared curriculum collection circulation of physical items (Figure
2), with overall circulation of the entire library (Figure 3). From 2016-2019
all library circulation statistics remained relatively consistent before and
after the move; 40% of the collection circulated (either browsed or borrowed)
in 2016, 37% in 2017, 33% in 2018, and 42% in 2019. The curriculum collection
saw a significant increase in use immediately after the move to the new
building with 36% of items circulating in 2016,62% in 2017, 85% in 2018, and
75% in 2019.
Figure
2
Total items versus circulations in curriculum collection.
Figure
3
Total items
versus circulations in library.
Discussion
Student Survey Responses
Of the Bachelor of Education students surveyed, 95%
were aware of the collection, once the collection was moved next door to their
classrooms. Of particular interest was the way in which students learned about
the collection. In 2018, survey responses indicated that students learned of
the collection more often from their instructors. When students were asked
about how they used the collection, data reflected increases in use for
supporting in-class work and completing assignments. In both years surveyed, students
who identified as power users (those users who used it ten or more times),
indicated that they also used the collection beyond the classroom and used
materials from the collection for practicum related work or for purposes
directly involving children. Students who used the collection less, generally
responded that they used the collection to support class work or assignments
and remained consistent both years surveyed. The new location is a few metres
from Department of Education classrooms, allowing students to use the space for
group work, study, and completing assignments. The program employs a cohort
model and group assignments are common in many of the required courses (Mount
Royal University, 2020). The results of the survey indicate that those who use
the collection often are taking advantage of the collection and bringing
materials off campus to support their practicums.
Figure 4
Curriculum
collection circulation by user type.
MRU Library applies a liaison librarian model with a
single librarian assigned to a subject area or department in order to provide
teaching, research and collections support. From 2016-2019 the education
librarian delivered an average of 6 library sessions per semester. Library
instruction is always assignment based and as the Bachelor of Education program
is relatively new, assignments change regularly. There was no change in the
education liaison librarian, so the general level of promotion for the curriculum
collection did not vary pre- and post-move. However, after the move, library
instruction delivered to education students took place in department
classrooms, library labs, or the curriculum collection area located directly
adjacent to the department. Before the move, the Department of Education, and
many of the classrooms where library instruction occurred, took place in campus
locations that were a 5–10-minute walk from the library. It is interesting that
after the move there was a shift in how students learned of the collection from
librarian to instructor, which could be indicative of an increase in faculty
knowledge of the collection, faculty use of the collection, or faculty
integration of the curriculum collection into course assignments. Due to data
collection and retention policies at the university, the library collects
limited personal data related to patrons, so it is difficult to identify who is
using the collection and what program they are connected to. We looked at
changes in use according to patron type before and after the move to the new
library and noted that faculty circulation transactions doubled in the course
of four years and that students are the primary users of the collection, with
the greatest increase occurring after the move to the new space (see Figure 4).
There was a noticeable decrease in staff use of the
collection post-move which reinforces the importance of collection proximity.
The library moved from a location in the heart of the main campus building to a
freestanding building on the edge of the campus. While convenience was enhanced
for education students through co-location, convenience decreased for many
staff on campus who, we can surmise based on the data, were deterred by the
walk across campus required to access the collection in the new building.
While the
collection is available to patrons outside of the Department of Education, we
focused on the curriculum collection's intended user group to understand the
impact of co-location and other factors on students' use. Considering the
observable growth in faculty use, and the increase in student responses
indicating faculty endorsement of the collection, it would be worthwhile to
investigate how often the collection is incorporated into assignments. The
increase in community borrower and alumni use is also noteworthy. The RLLC is a
free standing, 4 story building, where the previous library was a single level
space located in the main campus building. The move and new adjacencies with
building partners such as the Department of Education increased convenience and
accessibility for these students, and circulation data also suggests a positive
impact on access and convenience for members of the public and alumni. We built
it and they came.
We asked students about their minor to determine if
there were patterns in subject area use with the goal of providing direction
for future collection development. Correlating minors with use levels was a
challenge because the survey question asked students to respond based on a
numbered range of uses. Students who identified the largest range provided, (10
or more times), were minoring in both arts and humanities-based disciplines
such as Indigenous Studies, Humanities, and Teaching English as a Second
Language (TESL), and STEM disciplines like Math and General Sciences. Previous
studies have indicated that science students are less likely to access library
collections in person while arts students are more likely to use print and
on-site materials (Chrzastowski & Joseph, 2006;
Whitmire, 2002). The responses to this survey could be indicative of faculty
endorsement, disciplinary norms, or requirements for use of the collection in
coursework and assignments.
Students’ Perceptions of Use: Proximity is Everything
Student responses regarding the impact of proximity
are both a reflection of the work of architects, designers, and planners
(representations of space) and the perceived value students place on
convenience and easy access (spatial practice). Other comments refer to the
usefulness of the collection and its relevance to practicum or professional
practice (representational space). Comments illustrate the relationship between
the three elements of the triad. They are inextricably tied to one another as
the meaning students assign to the space evolves from an initial response to
the planners’ location choice, leading to an ease of access for course work.
Students proclaimed “love” and appreciation for the space and collection led to
its incorporation into practicum and course work contributing to the production
of space.
“The new location for the curriculum
collection is easy to access and organized in a fashion that is easy to
navigate. The central location and organized sections have made it more
accessible and easier to utilize.”
“I enjoy
going to the new location better, so I find myself near the curriculum
collection more often.”
“Easier
access”
“Classes
were all in the library building so (sic) was never out of my way to visit.”
“Before
it moved, I did not use it because I was unaware of where it was”.
“It has
because it is in closer proximity to where I study.”
Proximity emerged as the most significant factor in
students’ increased use of the Curriculum Collection. It was apparent that
after the move to the new location adjacent to their classrooms, students were
using the collection with greater frequency (Table 1). Because of the change in
proximity, the collection became more visible to its target user group which
had a positive impact on awareness and use of the collection. This reinforces
the idea that physical proximity can have a positive effect on academic
libraries’ ability to serve their users (Freiburger
et al., 2016). Circulation data verified a substantial increase in use between
2016 and 2018. This increase aligns with student responses and with the
literature on library space improvement and increased use of an academic
library collection.
Figure 5
Student comments mapped to Lefebvre’s
Spatial Triad Theory.
Survey responses, however, suggest some confusion on
the part of students about consistent definition of terms. Convenience was used
interchangeably with proximity, which speaks to the likeliness that in the
lives of students these terms may be equivalent. Students frequently referred
to space as a limiting factor in accessing the collection. The physical space
in the new library has been identified as a significant improvement by
visitors, but students made few references to the space itself as a factor in
their increased use of the collection. An open and bright space with tables,
carrels, comfortable seating, and group rooms contrasts significantly with the
crowded, dark corner previously used to house the collection. The survey
questions did not prompt students to consider these specific factors in their
assessment of increased use of the collection. While students in the pre-move
survey indicated that location impacted use, questions were not specific enough
about whether it had a negative or positive effect. Certain questions on the
survey could have been asked differently and might have elicited more
informative and specific responses related to space.
Limitations
During the process of coding qualitative responses, it
was discovered that there were some omissions and minor flaws in the wording
and specificity of the survey questions. While maintaining a Likert scale, the
same cohort could have been asked to describe their range of perceived use in
the year surveyed, not the duration of their studies, assuming that as students
progress through their degree, their library use would only have increased.
Also, there was growth in the collection over the 3-year period from which
circulation data was extracted and analysed, and a larger or more improved
collection could have contributed to the increase in students’ use. Analysis of
circulation data showed an increase in use specific to user type, but privacy
restrictions mean the program to which students and faculty are attached cannot
be determined. Without that data it is not possible to assign the increase in
circulation to education students with perfect certainty. A review of
transactions by patron type pre- and post-move also reveals that other
borrowers are using the collection. Librarians’ definitions of terms may differ
from students. Providing definitions at the start of the survey for terms like
“use” ensures clearer and more meaningful responses (Kidston, 1985). There was
also an expectation that students would have elaborated in their responses
regarding the improved space. If the survey was redeployed, questions would
provide details specific to lighting, furniture, and study spaces to determine
if these were additional factors that impacted use. Some students mentioned
these factors within their responses, but not to the extent anticipated.
Other
Considerations - Academic Branch and Specialized Collections
Recent branch closures and consolidation in academic libraries
underscore the importance of identifying the value of locating
discipline-specific collections close to the departments they support. In 2004,
Hiller reported on a series of measures used at University of Washington to
evaluate the viability of branch libraries. He predicted the acceleration of
branch library closures and mergers with the exception of those serving
programs that are “dependent on print collections and that provide space that
supports students work in a collaborative teaching and learning environment”
(p. 131). Curriculum collections fall into the category of libraries that rely
on print and physical objects, but this has not protected them from mergers.
More recently, McCullough (2017) identified branch consolidation as a long-term
trend in the context of academic libraries’ response to budget reductions, the
shift to electronic collections, and campus space concerns. Evidence relating
to use patterns and the integration of library material into course assignments
and curriculum are crucial, particularly in light of de-funding, and budget
cuts. When assessing the closure of branch libraries, budget concerns and low
circulation statistics inform part of those decisions. Branch closures or
amalgamations with larger libraries can have a variety of negative impacts on
university library systems, including a decline in overall use of print or
physical resources, a negative perception of service, and a decrease in
requests for information literacy instruction (Lange et al., 2015). Sometimes
the notion of “library as a place” or the intrinsic value of a physical space
offers value despite low circulation statistics or gate counts. However, even
high-use branches that serve large student populations are subject to closures.
University of Alberta Coutts Library, a branch library serving the faculties of
education and kinesiology, was recently closed due to budget cuts (Lachacz, 2020). High circulating collections that consist
of physical books and manipulatives are clearly not exempt from this trend.
Curriculum collections, or other specialized collections that rely heavily on
the circulation of physical resources and student use of physical spaces, have
been identified as vulnerable to branch consolidation (Zdravkovska,
2011). Budget concerns are driving branch consolidations in the face of
evidence presented by many studies suggesting that these high-use branches
serve their users more effectively when they are in close proximity to their
corresponding department or faculty (Locke, 2007; Hiller, 2004).
Conclusion
This study demonstrates that a particular user group’s
use of a collection and space, in this case undergraduate Bachelor of Education
students, is significantly impacted by how they perceive the space that houses
the collection. Participants in this study demonstrated a change in their
perception of a discipline specific collection after a significant improvement
was made to the library space housing the collection. The curriculum
collection, which was in an unfavourable and inconvenient library location,
distant from classrooms and education department offices, was used less
frequently prior to the Library’s move to a new building. Once the curriculum collection was relocated,
adjacent to the Department of Education, where the collection’s primary,
intended user group gathered for classes, circulation statistics increased. In
their survey responses, students identified proximity to the collection as
having a positive impact on their use of the collection. This reinforces
Lefebvre’s spatial triad theory describing how conceived space is directly
related to perceived and lived space. A question remains regarding the
particular meanings or social significance assigned to the current space and
how these may be controlled or prompted by course curriculum or assignment
requirements. An exploration of the incorporation of the collection into the
education curriculum will provide a more comprehensive understanding of factors
contributing to student use of the space and collection. The investigators are
currently collecting data in the second part of this study, investigating how
education faculty use the collection in their teaching and assignments.
Readers may find it useful to consider the power of
Lefebvre’s theory to provide a lens through which to understand how library
space planning contributes to the production of space where users assign
meaning in the completion of their course and professional work. Leckie and
Given (2010) state that “the relationship between perceived, conceived and
lived are not linear and not stable but rather are fluid and dynamic” (pp.
228-229). The curriculum area examined in this study is not a static space and
will continue to evolve to meet users’ curricular and professional needs. A
future study may provide opportunities to understand how the space and
collection can serve as a more effective extension of the classroom and
education program curriculum, allowing users to challenge our original design
and create a more meaningful lived space. Lefebvre’s theory has provided a
context for the cyclical nature of space production as challenges provide users
with the opportunity to produce and reproduce space.
Important issues came to the attention of the
researchers indirectly during this study.
Responses from students suggested that there could be a connection
between increased student use and the incorporation of the collection into
assignments and course curriculum. After the move, faculty increasingly
recommended the collection to students and developed assignments that required
the use of curriculum resources. The researchers will endeavour to explore use
patterns among user groups and survey faculty about changes in how they
incorporate the curriculum collection into teaching and assignments. A future
study that investigates the relationship between student collection use with
curriculum integration could provide deeper insight into how the collection is
being used. This point of inquiry was identified through the triangulation of
survey and circulation data, which provided a more complete picture of how the
collection was being used, or in Lefebvre’s terms, how the space was produced.
Knowing how faculty and students are integrating physical collections into
their course work and assignments will inform space planning and librarians’
collection development and teaching practices to meet users’ needs more
effectively. There is also a growing number of branch and specialized
collection closures and consolidations occurring in academic libraries.
Evidence of the importance of collection proximity to academic programs and
integration with student learning may inform future management of these spaces
and difficult decisions related to closures.
Acknowledgments
Thanks to Jenny Joe, ILS Programmer Analyst, Mount
Royal University for assisting with data ILS data extraction; and Margy MacMillan, & Richard Hayman for feedback and
comments.
Author
Contributions
Pearl Herscovitch:
Conceptualization (equal), Formal analysis (equal), Investigation (equal), Visualization (equal),
Writing – original draft (equal), Writing – review & editing Madelaine Vanderwerff:
Conceptualization (equal), Data curation, Formal analysis (equal),
Investigation (equal), Methodology, Visualization (equal), Writing – original
draft (equal)
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