key: cord-0963045-7x766mby authors: Molina-Mula, Jesús; González-Trujillo, Antonio; Perelló-Campaner, Catalina; Tortosa-Espínola, Sergio; Tera-Donoso, Jorge; la Rosa, Litha Otero De; Romero-Franco, Natalia title: THE EMOTIONAL IMPACT OF COVID-19 ON SPANISH NURSES AND POTENTIAL STRATEGIES TO REDUCE IT date: 2021-12-13 journal: Collegian DOI: 10.1016/j.colegn.2021.12.004 sha: 3e94b2d29117f6af4ea6ac2f46962a82948ea4f7 doc_id: 963045 cord_uid: 7x766mby BACKGROUND: Although the emotional and psychological impact of nurses’ work had been identified before the COVID-19 pandemic, the pandemic aggravating risk indicators for their mental health. AIM: The objective of this study was to analyze the levels of anxiety, depression, posttraumatic stress and burnout of nurses in the Balearic Islands (Spain) during the pandemic to identify possible sociodemographic and related occupational factors. DESIGN: A cross-sectional study of 892 nurses was conducted during four weeks from February to March 2021. METHODS: Sociodemographic data related to the pandemic were collected and anxiety, depression, burnout and post-traumatic stress were measured with validated scales. A multivariate and predictive analysis was carried out with risk estimates. FINDINGS: 75.6% of the nurses had experience in COVID-19 units, and 49.1% had worked for more than 10 months in a COVID-19 unit. Nurses in COVID-19 units (hospital ward or ICU) were more likely to report emotional fatigue (OR 1.9, p < 0.001) and anxiety (OR 1.5, p = 0.021). In general, moderate posttraumatic stress was evident in general nurses (p = 0.027), and severe posttraumatic stress was evident in ICU nurses (p = 0.027). A 1.24-month reduction in COVID-19 patient care predicted reduced levels of emotional fatigue (5.45 points), depersonalization (1.87 points) and posttraumatic stress (4.65 points) in nurses. CONCLUSION: Given the occurrence of new waves of COVID-19, the need to establish preventive strategies that focus on the personal and occupational characteristics related to these indicators and to implement urgent psychological support strategies is demonstrated. IMPACT: Given these findings, it is imperative solutions are urgently applied in order to prevent compounding risk to the health system. In March 2020, the World Health Organization declared the COVID-19 outbreak a pandemic. This situation has challenged not only the stability of social and economic structures but also health systems and the mental health of the population, including health professionals. While the data on the psychological responses to the pandemic are alarming in the general population (González-Sanguino et al., 2020; Mazza et al., 2020; Wang et al., 2020) , these results are doubly so for frontline health professionals such as nurses, especially in terms of anxiety, posttraumatic stress and depression. In most studies, nurses have shown higher levels of posttraumatic stress and physical and emotional fatigue 7 The Balearic Islands is a region of Spain located in an archipelago in the Mediterranean made up of 4 islands with approximately one million inhabitants in total. The health system is mixed, mostly public and universal care. It is made up of 4 public hospitals and more than 5 private ones, more than 50 primary care centers and more than 30 socio-health care centers. The total number of COVID-19 cases in the Balearic Islands in February 2021 was 55,816 patients, of which about 144 were hospitalized and 60 in intensive care units. It was considered the third wave, the most intense in the region. 6122 nurses from the Balearic Islands were invited to participate via email and the internal information systems of all public and private sociohealth centers. The questionnaire collected information on the nurses' sociodemographic characteristics, factors related to care during the COVID-19 pandemic and three validated scales on burnout, anxiety and depression and posttraumatic stress (Costa Requena & Gil Moncayo, 2007; Maslach et al., 1986; Terol Cantero et al., 2007; Zigmond & Snaith, 1983 ). The questionnaire was carried out online through a virtual platform. It was distributed through the intranet of the health centers. The questionnaire collected the following information: 8 Regarding sociodemographic variables, information was obtained regarding the nurses' age, gender, health center, unit or service, educational level, marital status, cohabitants, dependents, children, professional role, work shifts, contract, places of work, years of professional experience and experience caring for patients with COVID-19. Regarding variables related to the pandemic, information was collected on the number of months that the nurses had cared for patients, workload, unit changes due to lack of personnel, increases in work hours, suspension of requested time off during the pandemic, number of PCR tests performed, whether the nurses had been positive for COVID-19, days of isolation and quarantine, hospitalization due to COVID-19, after-effects, sick leave and whether close contacts had been infected with COVID-19. To analyze the management of the pandemic, information was collected on PPE and attitudes regarding restrictive measures, management by the health system, information on COVID-19, vaccination and its side effects and concerns and fears regarding vaccination. In addition, information was obtained regarding whether the nurses had received psychological support and whether they believed they needed such support now or would need it in the near future due to the pandemic. For the measurement of burnout syndrome, anxiety, depression and posttraumatic stress, the following scales were used: Burnout: The Spanish adaptation of the Maslach Burnout Inventory (MBI-HSS) instrument was applied to evaluate burnout syndrome (Aguayo et al., 2011; Seisdedos, 1997) with license number FPUEYCMRD. It consists of 22 items with seven response options on a Likert scale from 0 (never) to 6 (every day). The scale has three dimensions: (a) emotional fatigue, for which scores less than 0-18 points are considered low, scores between 19 and 26 points are considered moderate and scores more than 27 points are considered high; (b) depersonalization (low < 5, medium 6-9, high > 10); and (c) personal fulfillment (low < 33, medium 34-39, high > 40) . This scale presents adequate psychometric characteristics, which show an appropriate fit for the three-factor solution and a consistency greater than 0.71 for all subscales (Aguayo et al., 2011; Cañadas-de la Fuente et al., 2014) . Anxiety and depression: The Spanish adaptation of the Hospital Anxiety and Depression Scale (HADS) was used (Terol Cantero et al., 2007; Zigmond & Snaith, 1983) . It consists of 14 items that correspond to two subscales of anxiety and depression. Each subscale comprises seven items scored on a Likert scale ranging from 0-4. The HADS evaluates symptoms of anxiety and depression in patients and in the general population. The cutoff values are <7, absent; 8-10 points, doubtful or possible; and > 11, serious. The higher the score is, the higher the prevalence of symptoms of anxiety and depression is. The Spanish adaptation showed adequate psychometric properties that confirm the validity of two factors, with an internal consistency of 0.77 for the anxiety subscale and 0.71 for the depression subscale (Maslach et al., 1986) . The statistical program IBM SPSS Statistics version 26 was used. Statistical significance was considered at p < 0.05. The data were subjected to an exploratory analysis using the Kolmogorov-Smirnov test to determine whether the variables fit a normal distribution. A descriptive (univariate) analysis of each of the study variables was performed, and the data were filtered to rule out outliers or extremes. For qualitative variables, the absolute frequency and distribution of responses were calculated. For quantitative variables with a normal distribution, the mean was used as a measure of central tendency, and the standard deviation was used as a measure of dispersion if the distribution of the data met the normality requirement. Bivariate association analysis was performed. Possible associations between the variables were explored. The chi-square test was used for the analysis of categorical variables. For comparisons between dichotomous categorical variables and quantitative variables, we used Student's t test for independent groups, with the requirement of normality and equality of variances. To explore the possible association between categorical variables with three or more levels and quantitative variables, we used ANOVA. The type of association between continuous quantitative variables was examined with the Pearson correlation coefficient. To study the relationship between the confounding factors (sociodemographic characteristics) and the different outcome measurements, a bivariate or multiple linear regression model was applied using the variables that had a significance levels of < 0.2 in the univariate comparisons, and different risk estimates were obtained (odds ratios: OR). Linear regression equations were used to evaluate the relationship of each of the variables (demographic characteristics, work characteristics, COVID-19-related factors and burnout) regardless of the symptoms (posttraumatic stress, anxiety and depression) using the R 2 value and the standardized coefficient. Finally, models were used to determine which variables (demographic characteristics, work characteristics, COVID-19-related factors and burnout) were related to symptoms of posttraumatic stress, anxiety and depression. The model was estimated by least squares using the forward stepwise selection method. To ensure methodological rigor, all the scales used are scientifically validated. Normality and homogeneity of the variances analyzes have been included. Possible limitations of the study have been explored and included in the manuscript. The results have been contrasted with similar studies before and during the pandemic to compare the significant changes produced. Confirmation intervals have been established and a significance of 95% has been considered. A total of 892 nurses from all centers in the Balearic Islands (Spain) out of a total of 6122 nurses participated in the study. A total of 67.4% (n = 601) worked in specialized care centers (hospitals), 14.8% (n = 132) worked in primary health care and nursing homes, 5.8% (n = 52) worked in emergency care centers, and 8.4% (n = 75) worked in private centers. A total of 82.6% (n = 737) were women, and 69% (n = 614) were between 29 and 48 years of age. A total of 39.9% (n = 356) had postgraduate training. The majority (n = 625; 71%) lived with their partners, and 186 (20.9%) had dependents in their care. A total of 94.1% (n = 839) are healthcare nurses. Only 34.8% (n = 309) were permanent staff, 83.6% were full-time staff, and 57% (n = 507) were on rotating shifts (7-hour morning or afternoon shifts and 10-hour night shifts). A total of 61.3% (n = 546) had between 10 and 30 years of professional experience. A total of 49.2% (n = 358) had one to 15 years of experience in a single unit. The units in which they conducted their professional activity can be found in Table 1 . Regarding factors related to the pandemic, 76% (n = 676) of the nurses had contact with COVID-19 patients daily or at least once a week. Some 18.3% (n = 161) had to change units or services to serve COVID-19 patients; this affected work days, vacations, leave and time off in 62.2% (n = 555) of the respondents, and 495 of the nurses had to increase their weekly working hours (55.7%). A total of 75.6% (n = 674) had experience in COVID-19 units; 49.1% (n = 331) had been caring for COVID-19 patients for more than 10 months, and 80.6% had performed two or more PCR tests at the time of the study. suffered after-effects, including muscular conditions, loss of strength, headaches, loss of smell and taste and lung involvement. For 85.4% (n = 65), the after-effects were less severe, but they were persistent in 60.2% (n = 46) of the cases. Regarding time off work for isolation because of COVID-19, 24.9% (n = 222) were quarantined due to close contact with other professionals, and 39.5% (n = 352) were quarantined due to relatives who were positive for COVID-19. A total of 27.5% (n = 73) had to be quarantined two or more times. A total of 5.5% (n = 47) of the nurses had to leave their family home due to risk of infection, and another 5.5% (n = 47) did not do so due to lack of means but felt that they should have. At the time of the survey, only 5.6% (n = 49) of the nurses were receiving psychological support, although 23.5% (n = 205) believed that they needed it, and 36.7% (n = 320) thought that they would need it in future. A total of 54.8% (n = 488) and 23.8% (n = 212) were partially or not satisfied, respectively, with the management of the pandemic by their health center: 58% (n = 517) felt that the restriction measures were taken too late, and 98.7% identified this delay as the main cause of contagion. Burnout COVID-19 hospitalization nurses had high levels of emotional fatigue according to the Maslach Burnout Inventory-MBI-HSS scale (mean = 27.97; p < 0.001). This figure was even higher in nurses working in the COVID-19 ICU, who had a mean score of 31.67 (p < 0.001). According to the risk estimation analysis, COVID-19 units nurses were 1.9 (OR; p < 0.001) times more likely to experience fatigue than nurses in non-COVID-19 units. The results show statistically significant variations in emotional fatigue according to the unit, years of professional experience, health center and experience in COVID-19 units (p < 0.001; F ANOVA, chi square). The findings indicated that after two months of working in units with COVID-19 patients, nurses begin to experience emotional fatigue, which increases over the course of month. The greatest emotional fatigue occurred among nurses in specialized care, primary care and private care. The high fatigue values noted among nurses working in the adult ICU and in ICUs with COVID-19 patients are of concern; they exceeded the mean of 31 points out of 26, which is the detection cutoff for fatigue. However, nurses in adult emergency units, adult hospitalization and COVID-19 units and health centers also had high fatigue values. We should also highlight that nurses in the lowest and middle ranges of professional experience were the most affected by fatigue (see Figure 1 ). There was no evidence of depersonalization of patients by nurses in any case, including by unit or center, age or professional experience. Nonetheless, in some cases, the nurses approached 9 points on average, a value that indicates the emergence of depersonalization (see Figure 2 ). Regardless of the nurses' unit, center and experience, the average values for personal fulfillment were below 34 points, and the association was statistically significant (p < 0.05) (see Figure 3 ). All of the scales were significantly correlated (p < 0.001), with strong positive correlations between emotional fatigue and anxiety (r = .680; p < 0.001) and posttraumatic stress (r = .623; p < 0.001) and anxiety and stress (r = .714; p < 0.001), as shown in Table 3 . There were significant relationships between age and depersonalization, depression and posttraumatic stress; between COVID-19 unit and emotional fatigue and low personal fulfillment; between primary care and low personal fulfillment and anxiety; and between specialized COVID-19 care and emotional fatigue. In addition, months of experience caring for COVID-19 patients and direct contact with these patients were correlated with emotional fatigue, anxiety and posttraumatic stress. The latter was also related to being positive for COVID-19 (see Table 4 ) There was a 1.35 (OR; p < 0.001) times greater risk of experiencing posttraumatic stress among nurses who cared for COVID-19 patients or experienced the death of a COVID-19 patient compared with those who were not involved in direct care (see Tables 5 and 6 ). Note. B = unstandardized B coefficient; SE = standard error , Beta = standardized beta coefficient , t = test statistic, R 2 = coefficient of determination, P = probability, ⁎ P < 0.05 ⁎⁎ P < 0.001 The main findings of this study highlight the multidimensional impact of the COVID-19 on the professional, emotional, psychological, and social environment of most of the participating nurses. Among the respondents, 76% of whom had daily or weekly contact with COVID-19 patients, and almost 50% had treated COVID-19 patients for more than 10 months. Based on these findings, our study identified the main professional conditions and sociodemographic characteristics that institutions and nurse managers should target for intervention to reduce this impact. Among professional factors, the nursing professionals identified that their workloads had increased and/or vacations and days off had been changed or eliminated due to COVID-19-related issues. Along these lines, more than 50% of the nursing personnel felt low or not satisfaction with the health management of COVID-19, and 72% perceived a lack of resources and restrictions, mainly in the beginning of pandemic. In agreement with our data, previous studies in other demographic regions have confirmed the nurses' perceptions of organizational barriers related to heavier workloads (Manzano García & Ayala Calvo, 2021), more working hours, lack of resources (Barello et al., 2021) and more risky and stressful environment, which were related to professional commitment (Duran et al., 2021) and burnout syndrome Giménez-Espert et al., 2020) . Although the lack of protective resources and professional training in the management of COVID-19 patients seems to have been resolved, job demands continue to be overwhelming. This finding reflects the need for institutions and nursing leaders to prioritize the establishment of strategies for improving occupational issues in addition to providing transparent information, communication and resources for healthcare providers to protect nurses (Giménez-Espert et al., 2020; Shah et al., 2021) . Given that burnout syndrome is direct consequence of professional factors (Maslach & Leiter, 2008 ), we found a high level of emotional fatigue in nurses working in COVID-19 hospital wards and ICUs; the respondents had scores of more than 31 points in this burnout dimension. A score of 26 points, which is the cutoff for risky levels of emotional fatigue (Maslach et al., 1986) , was reached after two months of professional contact with COVID-19 units, and the respondents' scores continued to increase with increasing months of contact. We also observed higher emotional fatigue among nurses with lower levels of experience. Although high levels of emotional fatigue were identified in nurses prior to the COVID-19 pandemic, our results indicated that nurses in COVID-19 units and ICUs were 1.9 times more prone to emotional fatigue (Gómez-Urquiza et al., 2017) . Prior to the pandemic, the prevalence high levels of emotional fatigue in nurses was already between 23 and 30%, and the highest score observed was 27 points; in contrast, we found a prevalence of more than 47% scores higher than 31 points in nurse who worked in COVID-19 units and ICUs (Gómez-Urquiza et al., 2017) . A systematic review and meta-analysis just before the pandemic describing burnout among nurses confirmed that younger age and lower experience were related to burnout, as were factors related to workload and work environment. This systematic review reported data that were similar to ours regarding high levels of emotional fatigue, which had a prevalence of 34%. In line with emotional fatigue as the core dimension and first symptom of the burnout process (Maslach & Jackson, 1981) , the nurses in our study scored less than 34 points on the personal fulfillment construct. A value below 34 indicates a lack of personal fulfillment and a high risk to mental health in nurses (Lim et al., 2010) . This situation was independent of age, nursing unit and experience but was closely related to work shift. Galanis et al. showed in their meta-analysis which aimed to examine the nurses' burnout and associated risk factors during the COVID-19 39 pandemic, that 15.2% of the total sample scored low on personal fulfillment, while in the present study, low scores were observed in 94.3% of the respondents, with 28.6 points as the average score . In disagreement with our results, Luceno-Moreño et al. in their study on psychosocial risks at work level and creation of the Multidimensional Questionnaire DECORE (Demand, Control, Reward) observed low personal fulfillment in 8.4% of Spanish health personnel. A major difference is that those studies took place during the first weeks of the pandemic situation, it was not possible to assess the emotional impact due to the short time that had elapsed. In contrast, we observed relatively positive findings for the depersonalization dimension; none of the professionals had a high score, although some of the nurses were close to the 9-point cutoff that is considered high for this dimension. Higher values were observed in younger nurses and those with less experience, similarly to previous studies Luceño-Moreno et al., 2020; Zhang et al., 2020) . Although this construct did not show high levels prior in nursing professionals to the pandemic, with an 8% of prevalence (Parola et al., 2017) , a meta-analysis of this dimension during COVID-19 pandemic reported a prevalence of less than 13% . Nurses who have contact with COVID-19 patients do not demonstrate low depersonalization, and their levels are similar to those of professionals working in other units, such as mental health . Due to the frightening situation and contact with COVID-19 patients, nurses have developed consequent empathy strategies and feeling capable to emotionally connect with patients in a deeper way. months among healthcare professionals. However, no longitudinal studies of posttraumatic stress in nurses coping with COVID-19 exist to confirm this possibility. These data offer information regarding the high risk of mental health disorders in nurses who are coping with the pandemic situation and the need to provide psychological support. We found that only 5.6% of our respondents had received psychological help, although 24% and 37% of nurses considered that they currently needed such help or felt that they would need it in the immediate future, respectively. Similarly, previous studies recommended mental health interventions for high-risk nurses and immediate access to mental health services, in addition to rest periods . It also important to highlight the social impact of the pandemic situation on nurses. In addition to those who developed COVID-19 and were placed in isolation or lockdown, 25% and 40% of the respondents were quarantined due to close contact with infected health care professionals or family members, respectively. Importantly, 5.5% of nurses reported that they had to leave their homes temporarily due to the fear of spreading the disease to family members. These issues are directly related to the development of anxiety and burnout, as previous studies have confirmed (Morgantini et al., 2020; Shreffler et al., 2020) . In general, we observed that professional contact with COVID-19 increased the risk of burnout syndrome and posttraumatic stress (by up to 1.4 times), and this risk increased after two months of continuous and direct contact. These data reflect the urgent need to establish protective 42 strategies for nurses. Regarding immunization as the main protective strategy, 84% of the nurses had received any type of vaccine against COVID-19, although 22% indicated that they did not feel completely safe, and 17% became sick. Nonetheless, more than 90% considered the vaccine an essential method to protect against the pandemic. This result is in line with data reported by previous studies from other European countries in which more than 94% of the sample indicated willingness to obtain the vaccine (Szmyd et al., 2021) . The parameters and characteristics that could help reduce the psychological and emotional impact of COVID-19 include breaks from caring for Considering these findings and suggestions from previous studies , institutions and nurse leaders should limit continuous contact with COVID-19 patients to 3-4 months to reach pre-pandemic levels at least and breaks from working with COVID-19 patients should last at least 1.2 months. Shorter periods of COVID-19 contact and breaks from COVID-19 units could diminish the psychological and emotional impact of the pandemic on nurses. The consequent reduction in economic costs derived from reductions in sick leave and related treatments could be leveraged to augment the personnel resources and allow the incorporation of this primary strategy. Supporting our suggestions, Cunninghan and Cayir evaluated the impact of brief resilience retreats on healthcare workers' anxiety during the COVID-19 pandemic and reported reductions in anxiety scores 43 among nurses. In this study, nurse leadership achieved well-being among nurses by offering 10 daylong retreats that promoted mindfulness practices (Cunningham & Çayir, 2021) . Because greater emotional and psychological impact has been observed in professionals with less experience and younger nurses, measures to manage the impact of the COVID-19 pandemic should be reinforced in these groups. Our sample comprised nurses in the Balearic Health System at public, private and social health centers. Although this represents a significant sample, it may differ from samples from other health systems in terms of aspects of pandemic management; however, the data regarding the emotional impact of the pandemic may be similar. There may be a response bias, with nurses who have tested positive for COVID-19 or are caring for COVID-19 patients more likely to answer the questionnaire. In conclusion, our results confirmed the professional, psychological, emotional and social impact of the COVID-19 pandemic on nurses and identified the demographic characteristics and professional situations that increase nurses' likelihood of being affected. The emotional impact on nurses during the pandemic increased in those who work for more than two months in COVID-19 units, especially in the ICU, and also in those with fewer years of professional experience and who work in clinical settings of primary and specialized care. With this information, institutions and nurse managers should establish primary strategies that recognize the importance of personal and occupational characteristics, such as adjusting work shifts, hiring temporary replacements and rotating nurses on COVID-19 units to protect nurses in similar situations or future COVID-19 waves; furthermore, psychological support strategies are urgently needed. Problem -COVID-19 pandemic and the high demand for care have overwhelmed these health professionals, aggravating risk indicators for their mental health. -Studies are needed to evaluate emotional indicators to understand these effects before, during and after the pandemic. What is already known? -Nurses manifest behavioral patterns characterized by fatigue, loss of motivation and symptoms consistent with anxiety and depression as a consequence of high and extensive workloads during the COVID-19 pandemic. -Many work shifts, high number of hours worked, older and little professional experience seem to be associated with an increased risk of developing burnout among nurses. What this paper adds? -Nurses present more post-traumatic stress, anxiety, depression, and burnout syndrome during the pandemic than before. -The levels of stress, anxiety, and depression are affected by the type of unit where the nurse works and whether or not she is in contact with COVID-19 patients. -Immediate psychological care for nurses is necessary during the pandemic and the number of days caring for COVID-19 patients must be reduced to reduce the emotional impact. -A system of rotation of nurses to decrease the time of caring for patients with COVID-19 may reduce distress. Rotating non-COVID-19-units nurses with COVID-19-units may be an option to achieve this The study was reviewed by an Ethics committee who deemed approval of the ethics committee was not required because the data collected was anonymized with personally identifiable data collected according to European regulation 2016/679 and current Spanish legislation. The study has followed the code of good practice in research and the Declaration of Helsinki In line with findings regarding the burnout dimensions, high levels of anxiety were observed after two months of continuous professional contact with COVID-19 patients, mainly among nurses at residences for the elderly and in primary care. This anxiety level diminished among professionals who had between 16 and 20 years of experience, similar to previous reports that experience was a protective factor for mental health in nurses during the COVID-19 pandemic This result was independent of age, nursing experience and unit, and mild, moderate and high levels of posttraumatic stress were found in 35%, 43.0% and 14.1% of the respondents, respectively; in other words, 82.2% of the total sample in the present study reported some degree of posttraumatic stress. Despite these alarming results, our data contrast with results of Luceño-Moreno et al., who described symptoms of posttraumatic stress in Spanish health personnel at the very beginning of the COVID-19 pandemic. 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Vaccines Propiedades psicométricas de la Escala Hospitalaria de Ansiedad y Estrés (HAD) en población española Immediate Psychological Responses and Associated Factors during the Initial Stage of the 2019 Coronavirus Disease (COVID-19) Epidemic among the General Population in China The relationship between frontline nurses' psychosocial status, satisfaction with life and resilience during the prevalence of COVID-19 disease Psychosocial burden of healthcare professionals in times of covid-19 -a survey conducted at the university hospital augsburg Stress, Burnout, and Coping Strategies of Frontline Nurses During the COVID-19 Epidemic in Wuhan and The Hospital Anxiety and Depression Scale We are grateful to the Center for Innovation and Development in Nursing and Physiotherapy of the Balearic Islands of SATSE Baleares for the support and dissemination of the research and to the nurses of the Balearic Islands for their involvement and commitment. To the nurses of the Balearic Islands for their commitment and dedication in times of pandemic and to Innovation and Development Center in Nursing and Physiotherapy of the Balearic Islands (SATSE-CIDEFIB) for the economic and technical support. The author(s) declare(s) that there is no conflict of interest.