key: cord-0932291-187nfl8r authors: nan title: Proceedings of the 4th UK Implementation Science Research Conference: Virtual. 15-16 July 2021 https://impsciconference.com/scientific-committee/ date: 2021-12-20 journal: Implement Sci DOI: 10.1186/s13012-021-01163-7 sha: f15e4f201d35e6bffd646ddb8494ceab61853424 doc_id: 932291 cord_uid: 187nfl8r nan Stakeholder participation is understood as one of the main components of implementation research, in this sense, most studies use these subjects as informants for the process of designing integration interventions and strategies [1] . Besides, the participation of stakeholders in the process of designing the evaluation outcomes is also pointed out as a strategy that can facilitate the achievement of the expected results [2, 3] . In our study, we reported how we used the Theory-of-Change (ToC) methodology to promote stakeholder participation in this process. The ToC methodology included: (I) Three workshops for stakeholder input; (II) Elaboration of workshop narratives with validation by the group at the end of each workshop; (III) Elaboration of the draft ToC based on the narratives; (IV) A ToC refinement and validation workshop. The workshops were attended by 15 professionals from different backgrounds linked to specialized mental health services and Primary Care. The analysis of the narratives was guided by the analytical framework of Gadamerian hermeneutics [4] . The preparation of the ToC was carried out after an evaluative diagnosis that made it possible to understand the functioning of the mental health network in the city. In this sense, the preparation of the ToC constituted a moment of data appropriation and consensus achievement on what would need to change for the intervention to be considered successful. As a result of this consensus, eight indicators (six quantitative and two qualitative) were developed. One indicator, divided into three dimensions, was related to the implementation outcomes; six indicators were related to service outcomes; and one indicator was related to patient outcomes. The ToC methodology can be a powerful tool for promoting the participation of stakeholders in the design of evaluation outcomes, thus giving gr coverage and depth to the participation of these actors in the research process. Models of midwifery continuity of care are recommended in international guidance and at the heart of maternity policy in the UK [1] [2] [3] . However, understanding how these models work, for whom and in what context is crucial for successful implementation and scale-up [4] . POPPIE is a hybrid type 2 pilot trial conducted in South London to evaluate a care pathway that combined midwifery continuity of care and a specialist obstetric clinic for women at increased risk for preterm birth [5] . We aim to describe and evaluate the implementation, context and potential mechanisms of action, and integrate results to explore inter-relations. Method A multiphase mixed method triangulation design. Clinical outcome data were abstracted from medical records and electronic data systems. Implementation data were collected from meeting records and key documents, postnatal surveys with women (n=168) and semistructured interviews with women, healthcare providers and stakeholders (n=53). Data from meeting records and key documents were examined narratively. Interview data were analysed using three thematic frameworks: Proctor's [5] (for implementation outcomes), CFIR [6] (for determinants of implementation), and program theories of continuity of care [7] (for potential mechanisms). Data triangulation followed a convergent parallel and pragmatic approach which brought quantitative and qualitative data together at interpretation stage. Individual implementation measures were averaged to give a composite implementation strength score using a similar approach previously described in other studies [8, 9] . Overall, the POPPIE model was feasible, delivered with high fidelity and satisfied most women. Despite delays in early adoption delays (likely associated with lack of existing continuity models at the hospital), most midwives and clinical managers reported the model was embedded within established services and sustained and adapted after the trial (strongly facilitated by national maternal policy on continuity pathways). Potential mechanisms of impact identified included e.g. access to care, advocacy and perceptions of safety and trust. There was no correlation between implementation outcomes, or between the composite score and the primary outcome. We demonstrated the POPPIE model was feasible, and a larger trial is needed. Measuring implementation alongside the clinical outcomes was beneficial in understanding context, potential mechanisms and results. These findings contribute to a recognised gap in the literature in the field of maternal health, by providing an example of how to integrate implementation science principles and evaluate contextual factors affecting implementation outcomes alongside clinical outcomes. Trial registration: Integrating a process theory and a determinant framework to understand how contextual factors, cognitive work and social processes interact to drive implementation: Methodological insights Dawn Schroeder 1* † , Thea Luig 1,2 † , Sanjay Beesoon 3 , Denise Campbell-Scherer 2, 4, 5 Background Implementation science has largely treated the study of contextual determinants and social and cognitive processes separately. Yet, in complex healthcare spaces, it is key to understand how contextual factors interact with individual and collective work to drive implementation of an innovation. We explore the how-to and practical relevance of integrating a process theory with a determinant framework and discuss methodological insights using a case example. We chose Normalization Process Theory (NPT) and the Consolidated Framework for Implementation Research (CFIR) to conduct a qualitative study of the roll out of the National Surgical Quality Improvement Program (NSQIP) across several hospital sites in Alberta, Canada. We integrated NPT with CFIR to guide the development of the interview guide, coding manual, and to analyse the results. Integrating NPT with CFIR deepened our understandings of how cognitive work, social processes and contextual factors interact to enable or impede implementation of NSQIP. [1, 2] In particular, NPT provided more granularity within the CFIR process domain to understand what work the implementation teams engaged in and how this work changed how others understood and valued the innovation and were able to integrate it within existing workflows. CFIR helped us to think about the influence of factors beyond the organizational site level. Combining these approaches provided concrete strategies for healthcare leaders to support ongoing implementation -such as addressing resource constraints and supporting time for sensemaking. Conclusion Integrating a process theory and a determinant framework informs and enriches understandings of how cognitive and social processes and contextual factors mutually shape and drive implementation efforts. Our case example illustrates how to combine two approaches rigorously through research design, data collection and analysis. + Contributed equally to this work Background The National Institutes of Health (NIH) heavily invested in community engagement research efforts to eliminate COVID-19 disparities in testing, clinical trial participation, access to care, and vaccination. This study reports use of a Theory of Change to engage community members who are from or who support underserved communities in two NIH-funded implementation science projects aimed at promoting equitable access to COVID-19 testing and vaccination for underserved communities. Method Both projects focused on Latino, Black, and immigrant and refugee communities in South/Central San Diego during December 2020-April 2021. Using a participatory action research design, Community Advisory Boards (CAB) were established for each project. CAB members included community organizers, promotors, healthcare providers and administrators, and public health researchers. The CABs were guided through a six-session Theory of Change, to identify necessary conditions that must exist to reduce COVID-19 disparities along with specified actions to create those conditions and a blueprint for assessing the efficacy of those actions. Each session lasted two hours hosted virtually and augmented by interactive web-based activities. There was a live interpreter to facilitate participation of Spanishspeaking CAB members. Results A Theory of Change for each project was completed. Nine necessary conditions were identified related to: 1) accessible and available services, 2) culturally and linguistically competent programming, 3) investment in trusted community and faith leaders, 4) social safety nets to provide ancillary services. The CABs operationalized corresponding actions to create these conditions and measures to indicate success in creating these conditions that will be evaluated during upcoming Appreciative Inquiry sessions. A CAB-led Theory of Change process, while resource-intensive, yielded a rich opportunity to engage diverse groups that typically are not invited to inform these processes. Dedicated funding and technical support for community engagement are crucial for successful and sustained implementation of public health interventions. Non applicable. Informed consent obtained from participants to publish. In the implementation process is essential to consider the different variables part of the intervention context that influences impacts and results [1] . The training offer is a widely used implementation strategy [2] , however, its format needed to be adapted due to the restrictions imposed by the COVID-19 pandemic. This study seeks to analyze the impacts of adapting face-to-face training of health professionals to the online format. The mental health training included 97 professionals in five synchronous meetings lasting 3 hours each, with videos and questions for previous warm-up, small group's debate, carried out using a videoconference application with the support of a virtual learning management system. At the end, a focus group with stakeholders was carried out, aiming to assess barriers and facilitators of adaptation. A narrative of the material was carried out, analyzed from the Gadamerian hermeneutics framework [3] . In the barriers, the "inhibition" for verbal communication was mentioned, the "increased work overload" making participation harder and difficulties with internet connection in "accessibility". In the facilitators: the "adjustments" of the format allowed the continuity of the implementation, and there may also be a reallocation of the time of the classes from the group's functioning. The "acceptability" of the training was perceived as dependent on the motivation of the participants. During videoconferences, using the chat was evaluated as a favorable form of communication. The use of videos was considered an important strategy for greater participation in the discussions. The training adaptation to the online format was considered adequate, as it allowed the implementation to continue, understanding the real possibilities resulting from the restrictions of the pandemic context. The biggest barrier identified was related to difficulties in accessing the internet, which involves specific problems in countries like Brazil, which can be associated with economic and social difficulties. The COVID-19 pandemic emphasises the need for effective translation of research evidence into practice at nursing homes. Knowledge translation (KT) and evidence-based practice sustainment are challenged in nursing home contexts [1, 2] . A roadmap developed from implementation theories can guide nursing home staff, researchers and implementation support practitioners (ISPs) to embed and sustain evidence-based practice. Method A roadmap was developed as the first step in a best-fit framework synthesis [3] through: 1) A systematic search for peer-reviewed papers on relevant databases from 1995 to 05/2019 reporting KT theory used in nursing homes 2) Systematic screening of titles, abstract, and full papers resulted in six papers 3) Appraisal of the identified theories' value using the T-CasT appraisal tool [4] . One framework was excluded. The final frameworks selected: -Ottawa Model of Research Use -Quality Enhancement Research Initiative framework -Promoting Action on Research Implementation in Health Services (and i-PARiHS) -Champions for Skin Integrity model -Model for implementing guidelines for person-centred care 4) Deconstruction of the frameworks using structural coding followed by synthesis through code mapping to identify common and unique elements [5] . The Normalisation Process Theory (NPT) [6, 7] was also integrated. Figure 1 shows the roadmap consisting of a pre-implementation, implementation, evaluation and sustainment phase including critical strategies e.g. building trust, aligning practice-based knowledge, codesigning and facilitation. Lists of relevant determinants and evaluation outcomes ensued from the analysis. The roadmap can be used to plan or facilitate evidence-based change or to gain insight into existing change processes in nursing homes. The multi-method evaluation followed elements of the conceptual framework [2] specifically focused on implementation outcomes and service quality including: feasibility, adoption, safety, effectiveness, equity, and patient-centeredness. These domains were explored using utilization data (EMR data), patient-experience data (a survey and a post-discharge questionnaire), provider-experience data (surveys, interviews and focus groups) and stakeholder perspectives (interviews). Descriptive analysis was conducted for survey results and EMR data. Deductive content analysis was conducted for interviews and focus groups, mapping to implementation and quality domains. In the first 8 months (April -December 2020), 616 patients were enrolled; 55% (n=337) were female, median age of 35 years. 3412 remote visits were conducted, including 149 visits with social workers/ mental health professionals. There were 5-visits per patient (median; IQR=4), with a median of 7-days of follow-up (IQR=27), and 3 days between swab result and first visit (median; IQR=3). 60% (n=117) of patients who completed the post-discharge questionnaire (n=194) felt they were discharged at the right time, listing regular check-ins and reassurance as benefits of the program. Interviews with providers and stakeholder indicated that the program rapidly adapted to meet the needs of patients and the healthcare system, providing comprehensive care beyond a COVID-19 diagnosis. Conclusion CC@H is true evidence into practice as it was designed based on an academic publication to meet a strong health system need. Using a multi-disciplinary approach, the CC@H team remotely supported the clinical and socioeconomical needs of their patients. Non Applicable The generally slow process of translating research findings to community and policy settings is unacceptable during a pandemic. Research partnerships, in which researchers and research users work together to conduct and disseminate research, have the potential to accelerate and improve knowledge translation processes. This study aims to monitor and evaluate the impact of a research partnership focusing on the needs of Canadians with disabilities during and after the COVID-19 pandemic. The COVID-19 Disability Survey is a research partnership project led by Abilities Centre and the Canadian Disability Participation Project in consultation with four community organizations [1] . The survey, available in English, French, plain language, and American Sign Language, was developed to collect information on experiences, needs, and concerns of Canadians with disabilities during and after the pandemic. The survey is promoted via partners and social media. Reports outlining key findings are published in accessible formats ( Figure 1 ). Monitoring and evaluation of the uptake are ongoing [2] . Between 2000 and 2015, countries worldwide worked to make dramatic reductions in the number of child deaths [1] [2] [3] . Six "Exemplar" countries, Senegal, Bangladesh, Peru, Nepal, Rwanda, and Ethiopia, achieved greater declines in under-5 mortality rates (U5MR) than geographic and economic peers. We explore implementation strategies shared across countries to implement evidence-based interventions (EBIs) known to reduce U5M, finding strategies generalizable to other contexts for countries working to reduce U5M. We conducted a series of mixed methods case studies of the Exemplar countries using a common methodology based on a new hybrid implementation research framework and theory of change identifying pathways to reducing amenable U5M [4] . We used multiple case studies methodology [5] to explore the countries' common and unique experiences, prioritizing contextual factors, implementation strategies, and implementation outcomes, across the five stages of EBI implementation: Exploration, Preparation, Implementation, Adaptation, and Sustainment. We present implementation strategies shared across countries. Common implementation strategies across countries included multisectoral collaboration, data use for understanding gaps and decisionmaking, adaptation during implementation, and community engagement and education (Table 1 ). Less common but important when effectively implemented were strategies including prioritizing neonatal mortality, and donor and implementing partner coordination. We found that countries successful in dropping U5M had common strategies to implement EBIs active at many levels from national-level policy setting to involvement at the community-level. Adapted for local context, these strategies can be adopted by other countries looking to accelerate work to reduce deaths among children everywhere. Using the Context and Implementation of Complex Interventions (CICI) framework to identify contextual determinants of peoplecentred tuberculosis care provision in South Africa: methodological insights from a theory-generating case study Jamie Murdoch 1 , Robyn Curran 2 , André van Rensburg 3 , Max Bachmann 4 , Ajibola Awotiwon 2 , Nadine Seward 5 , Inge Petersen 3 , Lara Fairall 2,6 Background Determinant frameworks provide a means for thinking about and investigating context so as to inform the design and evaluation of implementation programmes. We used the Context and Implementation of Complex Interventions (CICI) framework [1] to investigate the contextual determinants of providing high-quality people-centred TB care in one district in South Africa. Findings were used to inform intervention development to reduce TB deaths and incidence, forming part of the HeAlth System StrEngThening in Sub-Saharan Africa (ASSET) research programme. We applied a theory-building case study design using the CICI framework. Between February and November 2019, we used mixed methods in six public-sector primary healthcare facilities and one public-sector hospital serving impoverished urban and rural communities in the Amajuba district of KwaZulu-Natal province, South Africa. Qualitative data included stakeholder interviews (TB service users, health workers, community health workers, managers), observations and documentary analysis. Quantitative data included routine data on sputum testing and TB deaths. Data were inductively analysed and mapped onto the seven CICI contextual domains. Delayed diagnosis, limited psychosocial support for patients and staff, patients lost to follow-up and inadequate infection control were caused by an interaction between multiple contextual determinants and domains [2] . An additional domain was added to the CICI framework to incorporate many features of TB care we identified within healthcare facilities. Mapping findings onto domains proved challenging as multiple domains were often applicable to a single determinant. This process also did not facilitate analysis of interactions between different determinants to produce the problems we observed. Frameworks such as CICI provide a useful organising structure to identify and evaluate contextual determinants. Caution is required when translating theoretical constructs of context into methods and analytical techniques. Researchers need to ensure contextual determinants are not artificially demarcated and nuanced interactions between determinants are captured empirically. [1, p. 9 ]. The COVID-19 pandemic offered a "natural laboratory" to learn about rapid implementation. Our aim was to explore how rapid implementation was operationalised by Academic Health Science Networks (AHSN) in England during the first wave of the COVID-19 pandemic. We organised three 90-minute, online, semi-structured focus groups with 26 operational and senior managerial staff from 14 of the 15 AHSNs in June-July 2020. Participants were recruited purposefully and on a voluntary basis. Participants presented a case study about their approaches to implementing innovations between March-June 2020 and discussed their experiences and lessons learned. The focus groups were audio-recorded, transcribed verbatim and analysed using qualitative thematic analysis following a grounded theory approach. AHSNs increased the pace of their innovation implementation work to support the response to COVID-19, e.g., remote consultations. AHSNs operationalised rapid implementation by: 1) Accelerating existing innovations and building on existing relationships/networks; 2) Using remote working for more efficient stakeholder engagement, training, and dissemination; 3) More agile working and adaption of innovations to meet changing local needs/contexts, 4) Using emergent enablers, e.g. stakeholder/policymaker mindsets accepting lower rigour/quality, identifying a common purpose, and allowing for the generation of new evidence from evaluations of rapid implementation. A combination of remote and agile ways of working and a new enabling context allowed for more rapid implementation of innovations during the COVID-19 pandemic. Key approaches to be taken forward could be the progressively proven remote ways of working and the increased focus on adaptive strategies to increase implementation efficiency and pace after COVID-19. If applicable, please see guidelines The ImpleMentAll study [1] developed the ItFits-toolkit, a self-guided online platform to facilitate implementation of tailored strategies for internet-based cognitive behavioural therapy (iCBT) services. Informed by Implementation Science, users progress through four modules covering work on barriers, strategies, planning, project execution and review. The effectiveness trial reported a small but significant positive effect of ItFits-toolkit on the normalisation of iCBT services [2] . An embedded process evaluation explored how teams engaged with the toolkit across different settings. Thirteen sites participated across nine countries (Europe and Australia). Qualitative data included remote interviews (n=55) spanning multiple time-points. Interview participants (n=30) included implementation leads (n=19), implementation team members (n=9), and other stakeholders (n=2). Observations from support calls (n=19) between trial team and implementation teams were also included. Descriptive data regarding goals, barriers, strategies and implementation plans were collected through the digital platform. Qualitative data were analysed thematically, using a team-based approach. Twenty implementation projects (in 10/13 sites) reached an adequate level of completion. Implementation teams engaged well with the overall logic and core elements (guidance and resources) of ItFitstoolkit. The toolkit facilitated more structured and purposive engagement with stakeholders. The teams made the toolkit 'at home', adapting how they worked with it within their existing organisational norms, logics and routines. Toolkit implementation was affected by pre-existing and emerging implementation interests, positions, or ideas of teams and other stakeholders involved in the projects. Project progress was affected by internal and external issues and events (eg. Covid-19); and the trial context itself. ItFits-toolkit changed the way implementation teams worked to develop and implement tailored strategies. Implementation work became more focused and involved engaging a broader range of stakeholders. However achieving implementation objectives depends on capacity to address multiple internal and external challenges to this work, and on adequate timelines for assessing impact. Background Compared to regional and socioeconomic peers, Senegal, Ethiopia, Rwanda, Peru, Nepal, and Bangladesh were "Exemplar" countries for successfully reducing under-5 mortality (U5M) nationally, through implementation of evidence-based interventions (EBIs) known to reduce U5M [1] [2] [3] [4] [5] [6] . However, high national EBI coverage does not always mean equitable coverage across the country [7] . We completed implementation research case studies to understand national and subnational EBI implementation [1] [2] [3] [4] [5] [6] . We describe results for facility-based delivery (FBD), critical for reducing neonatal and maternal mortality and requiring a trusted health system. We used subnational data from demographic and health survey reports for the six countries, to compare subnational FBD coverage for/ or around 2000 and 2015. We calculated absolute equity gaps (difference between the highest and lowest subnational EBI coverage) for each country. Factors and implementation strategies that influenced geographic equity in FBD coverage were identified from the case studies [1] [2] [3] [4] [5] [6] . For 2000-2015, the absolute geographic equity gap in FBD coverage varied within the countries, with a decline in three, ranging from a slight decrease (Senegal) to an extensive reduction (Rwanda), with gap increasing in the rest (table 1) . Contextual barriers included geographic obstacles and cultural beliefs. Effective strategies included free FBD, cultural adaptations, health system strengthening, and leveraging existing community health programs. The changing geographic equity gap in FBD coverage varied within countries who were leaders in U5M reduction. Implementation science methods can identify potential barriers and strategies to address subnational inequity in EBI delivery. The pandemic caused by the coronavirus disease 2019 has severely disturbed routine clinical practice. To contain the spread of the disease and protect both clinicians and citizens, healthcare facilities closed non-essential consultations. In order to ensure access and care continuity, the Catalan Health Service deployed at-scale two solutions for remote consultations (synchronous and asynchronous) [1] . We sought to facilitate the implementation of remote consultations by developing evidence-informed visual guidelines in line with the previous work conducted by T. Greenhalgh et al [2] . Taking advantage of the LATITUD project, we convened a multidisciplinary task force (including practitioners, scholars, and scientific societies) aimed at developing the guidelines throughout a participatory co-design process. The work was conducted between May and June 2020 in three steps: 1) Evidence collection, based on a systematic search of empirical qualitative studies and grey literature, 2) Data processing, in which consolidated evidence was broke down into six areas of interest (use case scenarios, organization and expertise, tools and requirements, legal aspects and ethics, good practices and checklists), and 3) Guidelines development, in which the consecutive versions of the guidelines produced by an editorial group were validated by the taskforce. The group produced two pairs of infographics. Each pair provided a specific implementation guideline for healthcare service leaders and healthcare professionals. The first one focused on primary care [3] and the second one on specialized care centers, intermediate and long-term care centers, and mental health and addiction centers [4] . In the challenging context of system overburden and urgent need for rapid implementation of remote consultations, which precludes setting up facilitator teams, providing infographic guidelines may be a key facilitator in the implementation strategy. We believe the guidelines targeting implementation leads may have enhanced the uptake of remote consultations across the Catalan health system. Advocating Note: • Absolute equity gap= Absolute value for a region with the highest coverage -Absolute value for a region with the lowest coverage • Change in absolute equity gap= absolute equity gap in the end year -absolute equity gap in the start year Background This paper advocates how adopting an agency-structure approach enhances understanding of the complexities of implementing a compassionate care initiative (CCI) in two mental health settings during Covid-19 in the UK. Earlier studies reporting on the implementation of CCI in acute hospital settings, whilst identifying improvements in the ability of nurses to provide compassionate care, acknowledged barriers to sustaining implementation including: staffing levels; working priorities; staff priorities and manager's support [1, 2, 3] . However, there is limited knowledge of the complex mechanisms involved in the process of implementation of CCI over time and in different settings. To address these limitations, this paper reports on a study adopting an agencystructure approach to examine sustainability of CCI with consideration of a variety of contexts. The study adopts a longitudinal mixed methods case study design [4] in two NHS mental health settings in the UK, involving semistructured interviews, a staff wellbeing survey with all staff involved in the implementation of CCI (managers, facilitators and frontline care staff including registered nurses) and documentary analysis of key documents. An agency-structure approach using a combination of Structuration Theory (ST) and Normalisation Process Theory (NPT) inform analysis [5, 6, 7] . Emergent findings suggest implementation of CCI during Covid-19 requires a flexible nuanced agency-structure approach to examine the continual interplay between agency and multiple contexts [8] , relating to three interconnected spheres: i. individual (how individuals enact change within an organisation; their professional role, relations with colleagues/ patients) ii. organisational, environmental and cultural factors (e.g. implementation associated activities, organisational infection control guidelines, working patterns) iii. broader historical, economic and political factors (e.g. policies relating to mental health, compassionate care, self-isolation) Adopting an agency-structure approach affords valuable insight into the complexities of implementation of CCI during Covid-19, as well as flexibility to explore sustainability, given uncertainties surrounding the impact of Covid-19. Implementation of an electronic clinical decision support system (eCDSS) for the early recognition and management of diabetes and dysglycaemia in secondary mental healthcare: Protocol for a pilot two-arm randomized controlled cluster This protocol describes a feasibility study of the implementation of an eCDSS in a mental health inpatient setting to improve clinician led diabetes care. This will be a feasibility study of a two-arm randomized controlled cluster trial conducted in an inpatient mental health trust. Wards will be the unit of recruitment and assigned to either the intervention or control group in a 1:1 ratio, to receive access to the eCDSS or to follow usual care processes and we aim to recruit 4 wards, with a 4 month follow up. We will measure feasibility and acceptability of the eCDSS to clinicians as primary outcomes, alongside secondary outcomes relating to process of care measures such as diabetes screening rates. An evaluation of the implementation of the eCDSS will be conducted. Several implementation outcomes will be evaluated, based on established implementation science frameworks. Conclusion eCDSS has the potential to improve clinician led management of diabetes in inpatient mental health settings. If found to be feasible and acceptable, then in combination with results of the implementation evaluation, the system can be refined and potential problems with future successful implementation addressed. A larger and more definitive effectiveness trial can then be conducted to assess impact on clinical outcomes and to inform scalability and application to other conditions, in wider mental healthcare settings. ClinicalTrials.gov, registration no: NCT04792268 Evaluating the application of the RE-AIM framework: An updated systematic review and exploration of pragmatic application Danielle D'Lima 1 The importance of using theories, frameworks and models in implementation research and practice is widely recognised. The Reach Effectiveness Adoption Implementation and Maintenance (RE-AIM) framework is one of the most highly used implementation frameworks. We report a systematic review that provides (a) an updated synthesis of RE-AIM use over time (update of review by Gaglio et al, 2013) [1] , (b) explores the pragmatic use of RE-AIM, in a sub-set of articles meeting inclusion criteria, and (c) provides an in-depth exploration of the reasoning and justification for full and pragmatic use of RE-AIM, in a sub-set of articles meeting inclusion criteria. We searched MEDLINE (R) and PsycINFO, via the Ovid interface, between January 2011 and December 2017. The search term 'RE-AIM' was used to search for relevant articles. Studies that applied RE-AIM as a planning and/or evaluation framework were eligible for inclusion. Results 157 met inclusion criteria, of which 149 reported using RE-AIM as an evaluation framework, 3 as a planning framework and 5 as a planning and evaluation framework. Reach was the most frequently reported RE-AIM dimension followed by adoption, implementation, effectiveness and maintenance. Fifty articles applied RE-AIM pragmatically (i.e., not in its entirety). Within the sub-set analysis (approximately 10% of articles meeting inclusion criteria), 9/15 articles evaluated all RE-AIM dimensions, therefore justifying the rationale for not evaluating RE-AIM dimensions was not applicable. Of the 6/15 articles that did not evaluate one or more RE-AIM dimensions, 5 articles did not justify the rationale for not evaluating RE-AIM dimensions. Conclusion RE-AIM has gained increased use in recent years and there is evidence that it is being applied pragmatically. However, the rationale for its pragmatic use is often not reported, making it impossible to rule out that key aspects of the framework have not simply been overlooked. Background Implementation depth, the extent to which innovations are implemented successfully, is a matter of great interest in healthcare practice. Yet, the way implementation depth is conceptualised varies between different studies, settings and contexts. The aim of this study is to report on the clarification and re-conceptualisation of implementation depth in healthcare, by synthesising the theoretic scientific literature from multiple disciplinary backgrounds. We applied a pragmatic utility concept analysis approach, a metaanalytic and interpretative method aiming at providing new insights of partially mature concepts using literature as data source. We followed the BeHEMoTh (Behaviour or phenomenon of interest, Health context, Exclusions, Models and Theories) approach for systematically searching for and identifying a comprehensive compilation of concepts from the scientific literature. The following databases were searched: Medline, Embase, CINAHL, PsychInfo, Global Health, HMIC, Business Source Complete, and Social Policy and Practice. In addition to handsearching references of selected publications, key textbooks and citation tracking. First order-concepts' definitions, characteristics/attributes and boundaries/allied concepts were extracted and analysed to derive second-order concepts of implementation depth. We identified 66 publications that met our eligibility criteria. The preliminary results reveal the consolidated conceptualisation of implementation depth encompasses five concepts: low implementation depth (abandonment), high implementation depth (assimilation), normalising and sustaining innovation over time (sustainability), removal/reduction or substitution of an existing practice (deimplementation), and progression of implementation stages (stickiness of implementation stages). The second-order concepts of implementation depth clarify a unified structure to conceptualise the dynamic successes and/or failures of implementation efforts. The consolidated framework of implementation depth delineates the type of implementation 'success'. It offers a useful heuristic for operationalising shallow to deep implementation, that may be better suited for understanding challenges with sustaining, scaling and spreading healthcare innovations. In April 2020, the Royal College of Obstetricians and Gynaecologists (RCOG) published guidance on establishing services so women with pregnancy hypertension could have additional remote monitoring during the COVID-19 pandemic [1] . To support implementation, NHS England distributed over 16,000 blood pressure (BP) monitors free of charge to maternity providers on request. The evaluation included the following: 1. Survey of 127 maternity providers in England about their implementation of SMBP 2. Survey of 166 women who were currently pregnant or who had had a baby since March 2020 regarding their experiences with SMBP Of 127 providers contacted, 35% responded, of whom most (78%) did not regularly provide BP monitors to pregnant women prior to the COVID-19 pandemic. SMBP was most commonly offered to women who had developed gestational hypertension (89%) and used for additional monitoring (93%) rather than as a replacement for a routine face-to-face contact. Almost all (98%) providers provided written information to women alongside the BP monitor, as provided in the RCOG COVID-19 SMBP guidance. Overall providers were positive about the ability of SMBP to reduce face-to-face contacts (80%). Providers aimed to recycle monitors for multiple women but return rates averaged around 40%. Monitoring was largely undertaken at the request of healthcare professionals (86%). Feedback was strong with 96% feeling safe undertaking SMBP during the COVID-19 pandemic, 78% saying that SMBP made them feel more confident, and 25% more anxious. The most positive aspect reported by women was greater control/insight into their own BP. Many providers in England have commenced a SMBP service since March 2020 to provide additional monitoring in pregnancy. Overall providers and women were positive about use. Consideration needs to be given to the longer term role of SMBP in pregnancy in light of forthcoming trial results, strategies for BP monitor provision and any service reconfigurations post-pandemic. in June 2020 to support the physical health of inpatients. We report interim data from the prospective evaluation of these interventions, including the uptake and reach of each service and the benefits reported by staff. We are evaluating the implementation process of both services using quantitative data on uptake and reach, and data collected from interviews with clinical staff and through validated implementation outcome assessment measures. We are assessing implementation strategies using the Expert Recommendations for Implementing Change (ERIC) strategies as a framework. We will assess the health economic impact of both services using established health economic methods including cost comparison scenarios and health service utilisation analyses. From June 2020 until April 2021, CC has been used on 338 occasions. The answer response rate is 67%. In the same time span, 16 referrals have been made to the VPHC. Referrals have originated from 4/6 pilot wards. The study is ongoing so updated results will be presented. This initiative is one of the first service evaluation protocols of its kind to be reported in the UK at the time of the COVID-19 pandemic. These are novel service developments to support the management of physical health needs jn inpatient units and understanding the implementation challenges are key to future development. We used a mixed method IS approach, with literature review, to identify strategies and contextual factors contributing to Rwanda's successful COVID-19 response. More than 2 months before the first COVID-19 case, Rwanda used emerging global scientific knowledge concerning the new coronavirus and planned the equitable implementation of non-medical and medical EBIs across the country using context-specific strategies. These included leveraging existing strategies used to manage the health sector as well as facilitating contextual factors such as: the strong facility and community primary health care (PHC) system, strong community engagement, data audit and feedback, focus on enforcement of public health measures, its strong leadership, the culture of accountability, and the equity agenda. This response was accompanied by an in-depth analysis on how to mitigate the negative impacts of COVID-19 for different communities to ensure adherence to COVID-19 guidelines. Strategies included free testing, full hotel accommodation for quarantine and isolation, food and financial support to the poor, and legally delayed payments such as taxes, loans, and rent. Rwanda also used campaigns to reduce fear of seeking ordinary health services. New strategies to address access to care include preventing suspected COVID-19 cases from crossing paths with other patients, and implementing systematic testing and contact tracing across its land borders and in airports starting from the first case. Conclusion IS can help governments to put evidence into policy and practice and build a trusted, equitable strong PHC system to ensure resiliency for pandemic preparedness. IS also helps decision-makers adapt existing strategies and identify new ones to implement known EBIs according to contextual factors to successfully prepare and respond to pandemics. Background Discharge teaching should be a core nursing intervention within the overall discharge preparation [1] . Nevertheless, its implementation remains unsatisfactory in Switzerland [2] . Overcoming implementation barriers requires understanding of the nature of nurses' behaviour to be changed and identifying implementation strategies that could effectively support these changes [3] . The objective of this study is to test the feasibility for nurses of implementing a novel discharge teaching intervention in their practice. This feasibility study was conducted in medical units in three hospitals in Switzerland. A sample of 13 unit nurses was recruited to be trained in and deliver the intervention. Pre-implementation, they participated in qualitative and quantitative evaluations of their teaching behaviors through focus groups and with the Determinants of Implementation Behaviour Questionnaire (DIBQ) [4] . The plan for implementation was based on the Theoretical Domains Framework and the Behavior Change Wheel of the COM-B model [5, 6] . Mean age of nurses was 29.8 with an average of 5.1 years of work experience. Results of the DIBQ showed that socio-political context was the main barrier to discharge teaching delivery. More specifically, nurses reported a lack of support and resources from the organization. Nurses also reported having little control over teaching delivery and difficulties with planning teaching when patients are not motivated or when there is little time. These results are corroborated by the content of the three focus groups conducted with nurses. Environmental context and resources was the most reported domain influencing their behaviour regarding discharge teaching. Results of the pre-implementation phase of this feasibility study generated an understanding of barriers and facilitators to discharge teaching delivery at the individual nurses' level. These results provide crucial information on which behavioral determinants should be addressed by targeted implementation strategies to support the intervention implementation. Method A comparative case study was undertaken to explore service models, collaborative working and sustainability. Data were collected through semi-structured interviews (n=38) and routine service records. Qualitative analysis followed the process tracing method, with systematic cross-case comparison of themes. The analysis was informed by the General Theory of Implementation [1] . Nine diverse health-justice partnerships across England participated, based in primary, secondary and tertiary care. Legal services were mostly co-located and delivered face-to-face but included telephonebased systems. The extent of collaborative working between health and legal professionals was highly variable. Engagement in joint activities was influenced by: i) Willingness (positive sentiments regarding value and alignment with purpose); ii) Confidence (levels of trust, quality of relationships and formation of habits/norms); and iii) Ability (levels of knowledge, opportunities to interact and workability of systems). Some partnerships were long-lived and ongoing, while others had ended, reduced in size or failed to establish. Resource availability was limited and the most common reason for discontinuation. Funding decisions were influenced by the inter-disciplinary nature of the partnerships, which affected funders' perceived responsibility to support the services. Other influences included alignment with strategic goals, use of evaluation data, local prominence of the service and funder-provider relationships. The partnerships improved access to legal assistance, achieved positive welfare outcomes and were supportive to mental wellbeing. Close collaborative working resulted in enhanced impacts for patients, staff and organisations. Social welfare legal services provide a critical safety net for patients facing hardship and can support health services to address the health consequences of deprivation. A study to assess the scalability of an integrated falls prevention service for community-dwelling older people The scaling up of interventions delivered in healthcare settings is a growing area in implementation research. Increasingly, the need for a phased approach is acknowledged [1] ,beginning with an assessment of 'scalability', defined as the capacity of an individual intervention to be scaled up. This study aims to assess the scalability of an integrated falls prevention service across primary and secondary care in southwest Ireland and to examine the applicability of the Intervention Scalability Assessment Tool (ISAT) [2] . Method A variety of methods was used sequentially, in line with the ISAT guidance: a review of existing service data on implementation and of falls-related literature and policy documents; one-to-one interviews with key stakeholders (n=11) involved in managing the service; and an online questionnaire with stakeholders to rate scalability and provide further feedback. Most participants believed that the issue of falls among older people was of sufficient priority to warrant scale up of the service and that the service aligned with the health policy context in terms of prioritising falls prevention. However, considerable barriers to scale up were cited, including insufficient resources, particularly personnel, and the need for an integrated electronic patient management system linking primary and secondary care. Notwithstanding senior management support for scaling up this service, the current scalability is questionable given the barriers that need to be addressed. Improved resourcing and ensuring that the service is more fully embedded into primary care are among the recommendations to enable future scale up of this falls prevention service to other regions in the country. The ISAT provides a systematic and structured framework for examining scalability in this context, although the detailed and technical nature of its questions require considerable time and knowledge of the service in order to complete. Enhancing precision in the investigation of context: To date, research activities, funding opportunities and formal education in implementation science remain concentrated on certain geographic regions, while German speaking countries (GSC) lag behind in both using and advancing implementation science. Engagement in implementation science is influenced by multiple factors, which can be inherent to individual researchers or the available research infrastructure [1] . Against this background, the Promote ImpSci interview study aimed at identifying challenges and facilitators for conducting implementation science in GSC. We conducted semi-structured interviews with nine well-established implementation researchers working in Austria, Germany and Switzerland. The interviews were held via Zoom, transcribed and analysed in MAXQDA using thematic analysis [2] . Interview topics included the interviewees' personal experiences with challenges and facilitators for engaging in implementation science as well as their ideas for building a supportive research infrastructure. Challenges that became apparent in the interviews involved characteristics of implementation research projects, such as duration and costs, as well as most national funding agencies' prioritisation of basic research. Factors that had facilitated the interviewees' implementation research often related to their network, such as supportive mentors and international research partnerships, which were repeatedly named as a necessity to work in the field. In terms of improving the research infrastructure, the participants proposed strengthening advocacy for implementation science in academia and an increase in formal education opportunities. Our results suggest that scientists conducting implementation research in GSC need to build a supportive network and proactively identify rare opportunities for further qualification and research funding. Building a better research infrastructure requires substantial advocacy and spokesmanship in order to convince academic decision makers of the field's relevance. Hence, to strengthen implementation research capacity, implementation scientists -in GSC and internationally -need to join forces in advancing their discipline. Non applicable Although Implementation Science (IS) is a field on the rise worldwide, in Brazil, it is still an incipient field. Part of this is due to the lack of accessible resources to guide the design of high-quality implementation research. Thus, researchers without expertise in IS have the difficult and time-consuming task of identifying and assimilating recommendations from different international sources to design their research. To overcome this barrier, we proposed the translation and validation of the ImpRes tool and supplementary guide [1] to improve the conceptual and methodological quality of implementation research in the Brazilian context. In this study, we present preliminary results obtained in the pilot test of the tool. We adhered to the compilation of good practices for cross-cultural validation of instruments and scales proposed by Sousa et al. (2010) [2] . For the pilot test, after translation, back-translation and two synthesis workshops, the tool was presented to 20 healthcare professionals and applied health researchers interested in IS, whose native language was Brazilian Portuguese. The participants were asked to review the ImpRes and rate whether each of the 10 dimensions of ImpRes-BR as clear or unclear, in addition to indicating which aspects hindered understanding. Two of the 10 ImpRes-BR domains were identified as unclear by more than 20% of the participants. They were: (II) Implementation Theories, Frameworks and Models (35%) and (VI) Implementation Outcomes (25%). In dimension (II), the main difficulties were related to the understanding of the concept of framework and its difference in relation to the models. In dimension (VI), the difficulties were related to the concept of adoption and sustainability. Conclusion ImpRes-BR domains that are more frequently present in other research modalities were better understood by the participants, whereas those strictly related to IS demand greater clarifications so that their content can be better assimilated by Brazilian researchers and professionals. Severe mental illnesses (SMI) are associated with physical health comorbidities. Structured exercise can improve cardiometabolic health and ameliorate mental health symptomology. Focus groups with inpatients with SMI, healthcare professionals and informal carers have found positive attitudes towards high intensity interval training (HIIT) (1). A feasibility study for a HIIT intervention amongst inpatients with SMI is being conducted, to improve their physical and mental health. The feasibility study follows a two-part design owing to Covid-19 related adaptations to project design: a) A non-blinded randomized controlled trial (RCT) of 12 weeks of bicycle-based HIIT, delivered twice weekly, compared to treatment as usual (TAU) (Study flow diagram, Figure 1) . b) A naturalistic study of inpatient HIIT; eligible participants will be invited to two sessions of HIIT per week. We will measure feasibility and acceptability of the HIIT intervention as primary outcomes, alongside secondary outcomes evaluating the physical and mental effects of HIIT. The study aims to recruit 40 patients to the RCT and 6-8 patients to the naturalistic design. The study is ongoing. Exercise is a modifiable lifestyle factor that can improve cardiometabolic risk. If the HIIT intervention is found to be feasible and acceptable in psychiatric inpatient settings where embedding new ways of working can often be associated with logistic challenges, there would be scope for large scale work to evaluate the clinical, cost and implementation effectiveness of HIIT in inpatient mental health settings. Since studies regarding the sustainability of evidence-based practice (EBP) are deficient, EBPs may not become a daily practice. We assumed the implementation of EBP in hospitals as organizational learning and in this process, which aimed to implement institutionalized rules in the clinical settings, we focused on group activities for EBP [1] . This study aimed to elucidate the nursing groups' interpretation activities of a ward to continuing EBP institutionalized by the hospital. This was a qualitative study. Hospitals with 100 beds or more in the Kanto region of Japan were targeted. EBPs introduced by hospitals between 2018-2020 involving care or work by nurses were selected. Wards practicing EBPs, with five or more nurses, were studied. For data collection, semi-structured interviews with nurses and nursing leaders and participant observations were conducted, followed by qualitative content analysis. Interviews were conducted with 13 nurses in four wards in two hospitals. Target EBPs were pain evaluation using a pain evaluation scale, appropriate use of restrains, and excretion care using wash cream. The period from the start of EBPs in wards to the interview was three months. Participants comprised six nurses, two chief nurses, four nursing managers, and one specialist nurse. Consequently, 12 categories and 94 subcategories were generated as nursing groups' interpretation activities in implementing EBP including 'Efforts for staff to have the same information and knowledge about EBP', 'Efforts to enable staff to implement EBP in the same way', 'Efforts to share changes due to EBP implementation throughout the ward' and 'Efforts to adapt EBP to the ward'. This study is the first to elucidate the nursing group's interpretation activities when implementing EBPs. The results of this study could enable us to quantify interpretation activities and clarify ward-level activities that are effective in EBP sustainment. Informed consent from all participants to anonymously record and analyse the data was obtained before conducting the interviews. All participants consented for publication. Implementation and dissemination of home and community-based interventions for informal caregivers of people living with dementia: A systematic scoping review protocol Ageing in place, supported by formal home and community services and informal caregivers, is the most utilized long-term care option for people with dementia. However, informal caregivers are often overwhelmed with the responsibilities of their role and could consequently suffer from negative consequences. Although many evidence-based interventions are available to support informal caregivers' efficacy and well-being, there is a paucity of information regarding the implementation of such interventions. This scoping review aims to identify the implementation strategies, implementation outcomes, and barriers and facilitators that impede or support the uptake of interventions that support informal caregivers of people with dementia living at home. The search strategy has been conducted in the search engines Embase, Medline (Ovid), Web of Science, and Cochrane Central Register of Controlled trials (Wiley), followed by a three-stage screening approach. First, title and abstracts were screened by two independent reviewers using ASReview, an article screening tool using artificial intelligence. Second, full-text articles were screened by two independent reviewers and, in case of disagreement, by a third reviewer. Reference lists of the final included studies have also been checked for relevant articles. Data from the final included studies were extracted and synthesized using the Expert Recommendations for Implementing Change (ERIC) [1] compilation and Proctor's implementation outcomes taxonomy [2] to ensure homogenous and standardized reporting of implementation information. Emerging results from the review will be summarized and shared at the time of the conference. The scoping review findings will inform researchers, health service planners and practice professionals with an overview of existing literature to guide them in the effective implementation of caregiverfocused, evidenced interventions in dementia support. Non applicable [1] . Evidence-based interventions (EBIs) to reduce amenable U5M are known and relevant to most settings. However, countries' ability to successfully implement them relies on their understanding of national and subnational context and use of contextinformed implementation strategies. We used a mixed methods implementation science approach driven by a hybrid framework and theory of change to identify how six Exemplar countries that outperformed their regional and economic peers in the reduction of U5M -Bangladesh, Ethiopia, Nepal, Peru, Rwanda, Senegalwere able to implement EBIs to reduce U5M between 2000 and 2015 [2] . Contextual factors at global, national, MOH/ health systems, and community/individual levels affected the choice, design, and execution of the implementation strategies (Table 1) . Factors including national priority for U5M reduction and strong culture of data use facilitated a multisectoral response and data use for decision-making respectively. Countries faced with challenging contextual factors adapted their strategies or adopted new ones to address barriers. For instance, when geographic barriers presented a challenge to equitable healthcare delivery in Bangladesh, Ethiopia, Nepal, and Senegal, these countries adopted community-based delivery of health services and built new facilities. Using context-informed implementation strategies, these countries achieved various targeted implementation outcomes such as acceptability, reach, and sustainability, and ultimately contributed to U5M reduction. Efforts to understand their context and consequently choose and adapt appropriate implementation strategies helped the Exemplar countries to achieve notable progress in implementing EBIs contributing to reducing U5M between 2000 and 2015. To support the use of precise and accurate implementation outcome (IO) instruments, we conducted a systematic review to identify and appraise studies that assess the measurement properties of quantitative IO instruments used in physical healthcare settings. [1] Following the review, our aim was to mobilise the reviewed evidence so that is it accessible to all stakeholder groups. We report the development of an online IO repository. We worked closely with Icon Creative Designs [2] to develop the repository. During the design phase we sought feedback from implementation stakeholders, including researchers, healthcare practitioners and patients and the public, on the content, design, and usability of the repository. The repository allows users to: Search for IO instruments, included in Proctor's IO taxonomy [3] View a summary of the instrument, the number of items, the country of application and the level of analysis (e.g., patient, provider, organisation) Examine the methodological quality assessment of the psychometric study, based on the COSMIN checklist [4] View the psychometric quality assessment of each instrument, based on the ConPsy checklist [5] See the usability rating of the instrument and where permission is granted, access both the psychometric study and the published instrument The repository includes 55 IO instruments. See Figure 1 for an example of an instrument summary page. Conclusion Based on a systematic review of the literature, we have created an online resource to promote widespread accessibility for implementation stakeholders wishing to quantitatively measure IOs. Non applicable. The pragmatic quality (i.e., brief, low cost, reliable, valid) of quantitative implementation measures has received increased attention in the implementation science literature. This study sought to identify and critically appraise published studies to understand (i) how pragmatism is defined as a measurement construct/quality of implementation determinants and outcome instruments; (ii) how pragmatic qualities of instruments are appraised; and (iii) identify key gaps and limitations of the current evidence-base. We conducted a scoping review of the literature also employing methods of critical review. We searched PubMed and PsycINFO databases, using the OVID interface, for relevant articles published between January 2010 and September 2020. The following search strategy: [Pragmatic AND Assessment* OR measure* OR instrument* OR questionnaire* OR survey* AND implementation NOT language] was employed at the title and abstract level. The search retrieved 731 articles. 680 articles were excluded at title and abstract stage, resulting in 52 full-text articles assessed for eligibility. A further 41 articles were excluded at full-text stage, resulting in 9 articles meeting inclusion criteria. Three of the nine articles involved international stakeholders in conceptualising and defining pragmatism. The same three articles employed specific methodologies to define pragmatism, including a systematic review of the literature, stakeholder interviews, concept mapping, and a Delphi process. One article assessed the pragmatic qualities, above and beyond the psychometric qualities, of implementation measures, using the Psychometric and Pragmatic Evidence Rating Scale (PAPERS). [1] Conclusion Although the evidence base within the implementation literature on what pragmatism is and how it might be assessed is limited, some of the work identified in the review provides a strong foundation to build upon, by testing its applicability in other settings and among a more diverse group of stakeholders. We discuss directions for further development of the concept of pragmatism. Non applicable People with serious mental illnesses (SMI) such as schizophrenia often also have physical health illnesses and reduced life expectancy. It has been recognised as an important area to be addressed. Supporting people individually in managing their physical health is one area of research. Research has shown that volunteers are able to support people with SMI in other areas eg wellbeing. This intervention matching specially trained volunteers with people using mental health services to support them with their physical health. We describe a novel intervention called Health Champions. The study is a feasibility randomised Hybrid II controlled trial. The intervention involves training volunteers to be 'Health Champions' to support individuals with SMI using community mental health services. Health Champions provide one-to-one support weekly for up to nine months following the initial introduction. We are aiming to recruit 120 participants with half of participants having a Health Fig. 1 (abstract P36) . Implementation outcome repository instrument summary page example Champion and half having treatment as usual. We are evaluating the implementation of the intervention with our primary outcome being the acceptability of the intervention. We are also evaluating the costeffectiveness of the intervention. Our primary effectiveness outcome is physical health related quality of life and we are also collecting data on other related clinical and social outcome. The intervention has been amended so that we could deliver it remotely during the COVID pandemic with the aim of it being face-toface when this is able to happen. The study is underway. We will discuss the progress of the trial so far and our learning from delivering the intervention during the COVID pandemic. Providing support to people with SMI with their physical health is even more important during the COVID pandemic. Our study will give us good data on the challenges of implementation during a global pandemic. ClinicalTrials.gov, registration no: NCT04124744 Background Midwifery Units (MUs) are associated with optimal perinatal outcomes, improved service users' and professionals' satisfaction as well as being the most cost-effectiveness option. However, they still do not represent the mainstream option of maternity care in many countries [1, 2] . Understanding effective strategies to integrate this model of care into maternity services could support and inform the MU implementation process that many countries and regions still need to approach. Method A systematic search and screening of qualitative research about implementation of new MUs was conducted (Prospero protocol reference: CRD42019141443) using PRISMA guidelines [3] . Included articles were appraised using the CASP checklist [4] . A meta-synthesis approach to analysis was used [5] . No exclusion criteria for time or context were applied to ensure inclusion of different implementation attempts even under different historical and social circumstances. A sensitivity analysis was conducted to reflect the major contribution of higher quality studies. Twelve studies were identified for inclusion in this review after a screening process (see figure 1 ). The synthesis highlighted two broad categories: drivers to open the new MUs and barriers or facilitators to the MU implementation. The latter category included eight key themes: "culture and perceptions", "healthcare system", "midwives' identity and role", "knowledge, skills and training", "leadership", "collaborative approach", "integration" and "environment". A logic model was created to explain the role of each during the implementation process. The studies selected were from a range of settings and time periods and used varying strategies. Nonetheless, consistencies were found across different implementation processes. These findings can be used in the systematic scaling up of MUs and can help addressing barriers at system, service and individual levels. All three levels need to be addressed when implementing this type of change. Factors effecting the sustainability of NSPCC services adopted by [1] . However, there is little evidence, at least within the social care field, about how services are sustained in the medium to longer term [2] . Therefore, the current research aimed to find out about how NSPCC services were fairing two to four Fig. 1 (abstract P39) . Screening process using PRISMA flowchart years after they received their initial training, and to identify the factors affecting the extent to which they were considered sustainable. Method Three well established NSPCC services were included in this study. Qualitative interviews were conducted with 21 professionals from each sites (seven from each service) and three interviews were carried out with the NSPCC implementation manager of each service. Sites were categorised (See Table 1 ) according to how sustainable they were judged to be on a range of criteria influenced by Fixsen's (2007) Implementation principles [3] . Interviews were analysed thematically using the Framework approach. Factors which appeared to help sites be more sustainable included having a strong lead/champion(s), strategic buy-in and good partnership working. Sites that had built in strategies such as a train the trainer model, to protect the service against issues such as staff turnover were more likely to be successful. Factors negatively impacting on sustainability included having time limited funding and no protected time for the service. The findings were mixed but overall positive, suggesting that many NSPCC services were well sustained over time. Recommendations of how the NSPCC could better support sites at an earlier stage are considered. Background Supports for unpaid caregivers (e.g., family, volunteers, staff) in longterm care (LTC) homes as essential partners in care have been largely overlooked in Canada's response to the COVID-19 pandemic [1] . Thus, a protocol for an intervention designed to support the safe (re)integration of unpaid caregivers into LTC homes during the COVID-19 pandemic has been presented. Based on policy recommendations from Healthcare Excellence Canada [2] , this intervention will prepare unpaid caregivers for and facilitate their entry into LTC homes. With each of our three partnering LTC homes, the intervention will be co-developed with standing committees comprised of residents, unpaid caregivers, and staff. The intervention will be implemented using a rapid-cycle quality improvement strategy (i.e., Plan-Do-Study-Act [PDSA]). A non-randomized controlled before-and-after study design using a mixed-methods approach will also be used to evaluate the intervention. Furthermore, to support the development, implementation, and evaluation of our intervention, guidance documents have been created to support meaningful engagement of residents, unpaid caregivers, and staff; inform integrated and end-of-grant knowledge translation and exchange; and employ equity, diversity, and inclusion practices. Following the implementation of our intervention, we expect residents to report reduced levels of loneliness and greater perceived social support; unpaid caregivers to report more meaningful involvement with residents; and staff to report reduced levels of burnout and moral distress. An exploration of the study design will allow for the identification of possible opportunities for improvements and mitigation of potential challenges related to our protocol. This protocol serves as a framework outlining an approach to developing, implementing, and evaluating an intervention supporting unpaid caregivers within the context of COVID-19. Findings from this program of research are also likely to support future work to support the presence of unpaid caregivers during future outbreaks of COVID-19 or other infections in LTC homes. Non applicable In March 2020, the Spanish government dictated a strict lockdown to contain the COVID-19 spread that lasted three months. The Catalan health department urged the development and implementation of a mobile solution to provide the general population with support for coping with the emotional struggle associated with quarantine [1, 2] and facilitate reaching healthcare professionals. We found no previous evidence on mechanisms for implementing digital health solutions for mental health targeting the general population [3] . The WebApp was developed (adapted from the PTSD Coach App [4] ) and launched between March 26 and April 15, 2020. A special unit of 80 trained psychologists was incorporated into the emergency medical service to facilitate implementing contact services through the WebApp, which proactively offered professional phone support to users with severe anxiety and depression symptoms. Social networks and TV/radio advertisements were used to disseminate the WebApp among the general population. Implementation was measured by the number of accesses to the WebApp and the number of successful contacts with healthcare professionals. From launch to December 2020, 470,063 users accessed the WebApp, mainly during the first wave (80.9%) (Figure 1 ). In the first wave, press releases regarding critical events of the pandemic progression and government decisions on containment measures were followed by a utilization peak, irrespective of the sense of the information (i.e., positive or negative). The second wave was characterized by a lower and less responsive utilization of the Web App. Overall, 75,347 phone calls were offered; successful phone calls ranged from 10.8% (first wave) to 17.0% (between-waves) of all individuals to whom phone contact was offered because of severe symptoms. The evolving and rapidly changing context of the emergency context (e.g., reactivity to news, pandemic fatigue) should be considered when implementing mobile health solutions for the general population in this scenario. Ethiopia significantly dropped its under-5 mortality (U5M) as compared to countries in the region. One of the challenges that Ethiopia addressed to achieve was inequity through the implementation of the national community health program -the Health Extension Program (HEP). This study aims to understand how Ethiopia leveraged the HEP program to address inequities at a national level. This study was part of a larger six-country case study series [1] designed using implementation research to understand how countries implemented evidence-based interventions (EBIs) known to reduce U5M. We used mixed methods study informed by a hybrid implementation science framework to understand the progress (or lack thereof) of coverage of chosen EBIs. Ethiopia implemented most of the prevention and curative EBIs known to address leading causes of U5M, despite the challenges in achieving equity. This was particularly evident for pastoralist and rural communities. Ethiopia's success represents a combination of the implementation and expansion of many EBIs as well as broader contextual factors including health systems strengthening, water sanitation, and hygiene, nutrition, pro-poor interventions, strong intersectoral collaboration and improvement in women's literacy. The most common implementation strategies Ethiopia utilized include: its national policy and development planning, wellcoordinated partner support, using data for decision-making and utilizing the HEP. The HEP served as a platform for delivery of the EBIs with health extension workers playing a key role. This strategy improved feasibility and scale up of EBIs and addressed challenges related to access. Inequity, however remains to be a challenge in pastoralist communities because of contextual factors related to their mobility and sparse distribution. Leveraging the HEP as a platform for service delivery allowed Ethiopia to address inequity and successfully introduce and scale new EBIs at a national level. Additional effort is required to reduce equity gap among pastoralist communities. Self-management support (SMS) forms a central pillar in the management of many long-term conditions. It is firmly aligned with national health policy [1, 2 ] , but has little exploration in neuromuscular diseases (NMDs). Bridges is a SMS programme originally developed in stroke [3] . A new version for NMDs (Neuromuscular Bridges) has recently been codesigned but requires evaluation. The implementation of SMS is inherently complex with potential barriers at the level of the patient, provider, and wider organisation. The success of implementing programmes can be highly dependent on context, indicating a rationale for considering implementation determinants at an early stage [ 2] . This study aims to explore the feasibility of delivering and evaluating Neuromuscular Bridges, whilst simultaneously testing the feasibility of an implementation strategy bundle for a specialist neuromuscular centre. This study employs a hybrid II [4] design underpinned by Normalisation Process Theory [5] (NPT), which has been used prospectively to inform the implementation plan and will be invoked in the analysis. The feasibility of delivering and evaluating Neuromuscular Bridges will be assessed using a single-arm pre-post design. We will explore acceptability, demand within the service, performance of outcome measures, recruitment and retention. Implementation strategies have been selected from a refined taxonomy of strategies [6] , mapped to NPT, and targeted at known barriers and facilitators at the specialist centre that were identified from preliminary stakeholder engagement activities. The impact of the strategy bundle on fidelity, acceptability, appropriateness and adoption will be evaluated using qualitative interviews, administrative data, surveys, and a notes audit. This is a protocol, so no results are available yet. This this study hopes to provide valuable feasibility data on a codesigned SMS programme for people with NMDs and enhance understandings of factors and requirements for delivering, evaluating, and implementing it at a specialist centre. ASSET The Ethiopian Primary Healthcare Clinical Guidelines (EPHCG) are a contextualized version of the evidence-aligned clinical algorithms for primary health care (PHC) clinicians in low-and middle-income countries, developed as part of the Practical Approach to Care Kit. In Ethiopia, implementation of EPHCG is being used to increase access to care for people with non-communicable disorders (NCDs) and mental health conditions (MHCs) [1, 2] . The assessment aimed to explore barriers and enablers to the implementation of EPHCG. In-depth interviews were carried out with 10 PHC clinicians and one regional health administrator. EPHCG review meeting minutes were also used as a source of data. Contextual determinants were then mapped to the Consolidated Framework for Implementation Science (CFIR) and determinants of behaviours were mapped to the Theoretical Domains Framework (TDF). Potential implementation strategies were identified using the ERIC tool [3] . The main contextual barriers associated with the implementation of EPHCG were the availability of resources (CFIR inner setting) including critical shortage of diagnostic tests and medication that undermined efforts to follow guideline-based care. There were significant barriers associated with the ability to address patient needs and resources (CFIR outer setting). There were also several determinants of behaviours that influenced the ability to effectively implement EPHCG. For example, patients and the wider community had low awareness about NCDs/MHCs which resulted in patients presenting late with more severe illness. Table 1 describes the determinants for the implementation of EPHCG with potential implementation strategies. The EPHCG implementation on expanding access to task-shared care for NCDs/MHCs has been constrained by various challenges. Health system bottlenecks need to be addressed to fully implement EPHCG to transform the quality of primary healthcare. The COVID-19 pandemic has highlighted a need for collaborative, pragmatic, and low-resource methodologies for evaluation in implementation science. During the pandemic we designed and conducted a multi-stakeholder participatory evaluation of targeted efforts to engage with culturally and linguistically diverse (CALD) communities, which utilised such methods. This case study presents our learnings in the development and application of this approach. Our participatory approach involved collaboration between leaders, networks, and agencies representing CALD communities, health service stakeholders, and implementation scientists. Using virtual meetings and group emails, participants were stepped through the creation of an evaluation plan facilitated by logic model design. The logic model acted as a discussion tool to (a) frame evaluation goals, (b) articulate a theory of change, (c) identify questions about project implementation, and (d) determine how to ask them. Implementation scientists then facilitated mapping of this information to the RE-AIM framework [1] to identify evaluation measures and create data collection tools. The logic model was a feasible and simple template for co-designing implementation evaluation with implementation non-specialists. The process resulted in: 1. A shared understanding of program logic/theory of change 2. Key evaluation questions, mapped to the RE-AIM framework 3. A data collection matrix 4. A flexible interview guide/survey tool for adaptation by individual stakeholders into various formats and languages for data collection (e.g. online survey, in-person interview, phone call) 5. A plan for pragmatic and low-resource evaluation Quantitative and qualitative data was successfully collected by members of the evaluation partnership with minimal training. This included interagency staff, bi-cultural workers, peer researchers, and CALD community leaders. Implementation academics performed data analysis. We successfully co-designed and co-conducted a simple, flexible, framework-based implementation evaluation with non-specialists. The resulting lessons about stakeholder engagement and ownership of evaluation have applicability for implementation science beyond the pandemic. Older adults and people with dementia are susceptible to psychosocial health issues, such as social isolation and loneliness among older adults and people with dementia. Social robots are a rapidly emerging field of technology that have been developed to address the psychosocial needs of this population. Little is known about the factors affecting their implementation in real-world practice. The aim of this review is to provide a systematic overview of the barriers and facilitators that has influenced the implementation of social robots for older adults and people with dementia. The Arksey and O'Malley framework with methodological enhancement by Levac et al, was used to guide the conduct of this review. Seven electronic databases were searched. Hand searching and backward citation tracing was conducted. Three independent reviewers were involved in screening and data charting. Findings were synthesised and categorised into the five domains outlined in the Consolidated Framework of Implementation Research (CFIR). Results 53 studies were included in this review. Most social robots were used in participants' homes and in care facilities. The determinants of implementation were mapped onto 18 constructs in the five domains of the CFIR. Barriers were most frequently mapped to the constructs in the domain "Intervention characteristics", where issues such as complexity and technical obstacles impeded implementation. Most facilitators were mapped onto the domain "Patient needs and resources". Studies have mostly focused on the internal validity (i.e. characteristics) of social robots, and there is significantly less studies which have investigated their external validity. The breadth of evidence on the barriers and facilitators to the implementation of social robots for older adults and people with dementia was identified and synthesized. Moving forward, future research should place more focus on investigating contextual factors, using an implementation framework, to identify determinants and to guide the implementation of social robots. Little is known about the challenges in scaling up interventions targeting Non-Communicable diseases (NCDs), particularly in Low-and Middle-Income countries where the greatest burden lies. [1] [2] [3] [4] Among 27 projects funded as part of the Global Alliance for Chronic Diseases call for scale-up studies of hypertension and diabetes, [5, 6] we aim to identify the impact of COVID-19 on the original project plans and the manner in which teams respond to this unanticipated implementation challenge. We adopted a longitudinal, mixed-methods study design. First, we developed a data extraction tool, and interview guides, based on a literature review of scale up frameworks. We then reviewed project documents, such as protocols, and systematically captured details of the original scale up plans of each project using the extraction tool. Next, we undertook in-depth interviews with a range of stakeholders to gather diverse perspectives on the problems arising due to COVID-19 during early implementation, and any resulting adaptations made. The interviews are being open coded using thematic analysis. In preliminary findings from 21 projects (planning stage) and 39 interviews across 19 projects, we have identified that: There are many challenges faced by implementers including reorganised health priorities, redirection of government NCD resources, loss of communication with government health departments, covid-related restrictions, and greater consequences of COVID-19 in patients with NCD co-morbidities. The effects of COVID-19 on the interventions differ according to the nature and stage of the scale up, type of intervention, and nature of the collaboration. Some projects have stalled, while some investigators are engaging in supporting activities such as finalising training materials, and developing online workshops and training of staff. Few projects have identified new opportunities. Studying the impact of COVID-19 on implementation of NCD-related scale up projects is providing important scientific insights that can assist planning of future scale up programs. This study was approved by the Monash University Human Research Ethics Committee (HREC #23482) The increasing burden due to Non-Communicable diseases particularly in Low-and Middle-Income countries, needs to be addressed urgently by scaling up effective interventions. [1] [2] [3] [4] [5] Collaborative crosscountry and multi-sectoral projects can assist in accelerating such efforts but there are challenges in managing such projects. [5, 6] We are applying systems thinking [7] approaches to study up to 27 funded scale up projects, targeting prevention, treatment and management of hypertension and/or diabetes. [8, 9] We will focus on the relationships that exists between multiple stakeholders in every project and the governance processes that help the project teams to manage and maintain these relationships. Our objective is to identify the manner in which these two elements influence each team's ability to respond and adapt to challenges, such as Covid-19. We first developed four separate semi-structured interview guides, based on a literature review of scale up frameworks. We interviewed a range of stakeholders from every project including high-income country (HIC) researchers, in-country researchers, implementors, industry partners, government representatives and staff. The interviews are being open coded using thematic analysis. In preliminary findings from 39 interviews across 19 scale up projects, we have identified that: Past relationships help establish trust between lead stakeholders. A strong, positive relationship between lead researchers located in HICs and in-country is a driving force for the collaboration. Building respectful relationships based on principles of equality between country research teams is essential for fostering a positive culture, encouraging open communication and increasing responsiveness. Multiple linkages between project teams and LMIC government stakeholders helps teams to problem solve and adapt to challenges. Understanding the relationships and governance structures that exist in multi-stakeholder, multi-country collaborative projects and how these affect the ability of teams to adapt and be resilient to challenges such as Covid-19, can inform future planning of NCD-related scale up studies. This study was approved by the Monash University Human Research Ethics Committee (HREC #23482) Yes Implementation research: what it is and how to do it Participation, knowledge production, and evaluative research: participation by different actors in a mental health study. Cadernos de Saúde Pública Participatory development of indicators for assessing mental health. Cadernos de Saúde Pública Verdade e método: traços fundamentais de uma hermenêutica filosófica. 3. ed. Petrópolis: Vozes NHS long term plan. Maternity and neonatal services World Health Organisation. WHO recommendations on antenatal care for a positive pregnancy experience. WHO: Geneva World Health Organisation. WHO recommendations: intrapartum care for a positive childbirth experience. WHO: Geneva Midwife-led continuity models versus other models of care for childbearing women Outcomes for implementation research: conceptual distinctions, measurement challenges, and research agenda Consolidated Framework for Implementation Research A realist review to explore how midwifery continuity of care may influence preterm birth in pregnant women Exploring the effect of implementation and context on a stepped-wedge randomised controlled trial of a vital sign triage device in routine maternity care in low-resource settings Beyond effectiveness: evaluating the public health impact of the WISEWOMAN program Facilitating staff adoption of new policies and procedures in aged care through training for readiness for change Blended facilitation as an effective implementation strategy for quality improvement and research in nursing homes How to build up the actionable knowledge base: the role of 'best fit' framework synthesis for studies of improvement in healthcare T-CaST: an implementation theory comparison and selection tool The coding manual for qualitative researchers Understanding the implementation of complex interventions in health care: the normalisation process model Towards a general theory of implementation COVID-19 Disability Survey Evaluating the impact of a network of research partnerships: a longitudinal multiple case study protocol Progress towards Millennium Development Goals 4 and 5 on maternal and child mortality: An updated systematic analysis Improving child survival through environmental and nutritional interventions: The importance of targeting interventions toward the poor Addressing inequity to achieve the maternal and child health millennium development goals: Looking beyond averages Development and application of a hybrid implementation research framework to understand success in reducing under-5 mortality in Rwanda. Gates Open Res Rethinking case study research: a comparative approach Making sense of complexity in context and implementation: the Context and Implementation of Complex Interventions (CICI) framework Identifying contextual determinants of problems in tuberculosis care provision in South Africa: a theory-generating case study The rise of rapid implementation: a worked example of solving an existing problem with a new method by combining concept analysis with a systematic integrative review Tailored implementation of internet-based cognitive behavioural therapy in the multinational context of the ImpleMentAll project: a study protocol for a stepped wedge cluster randomized trial ImpleMentAll Final Conference [online], 16 th -17 th Exemplars in Under-5 Mortality: Rwanda Case Study Exemplars in Under-5 Mortality: Peru Case Study Exemplars in Under-5 Mortality: Nepal Case Study Exemplars in Under-5 Mortality: Ethiopia Case Study Exemplars in U5M: Bangladesh Case Study Immunization Analysis and Insights: Subnational immunization coverage data World Health Organization Rwanda Demographic and Health Survey (DHS) Enquête Démographique et de Santé (DHS) Peru Encuesta Demográfica y de Salud Familiar Encuesta Demográfica y de Salud Familiar (ENDES) Bangladesh Demographic and Health Survey Bangladesh Health Facility Survey Nepal Demographic and Health Survey Nepal Dermographic and Health Survey Family Health Division, Ministry of Health, New ERA, and ORC Macro Turning the Crisis Into an Opportunity: Digital Health Strategies Deployed During the COVID-19 Outbreak Covid-19: a remote assessment in primary care Use of Non-Face-to-face Care channels in primary care Use of Non-Face-to-Face channels in hospital outpatient clinics, community health and mental health centres Creating Learning Environments for Compassionate Care (CLECC): a programme to promote compassionate care by health and social care teams Optimising impact and sustainability: a qualitative process evaluation of a complex intervention targeted at compassionate care Creating Learning Environments for Compassionate Care (CLECC): The implementation and evaluation of a sustainable team-based workplace learning intervention Case study research and applications: design and methods Implementing, embedding, and integrating practices: an outline of normalization process theory The constitution of society: Outline of the theory of structuration Creating pre-conditions for change in clinical practice: the influence of interactions between multiple contexts and human agency A Model for Hospital Discharge Preparation: From Case Management to Care Transition Nursing discharge planning for older medical inpatients in Switzerland: A cross-sectional study The behaviour change wheel: a new method for characterising and designing behaviour change interventions Measuring determinants of implementation behavior: psychometric properties of a questionnaire based on the theoretical domains framework Validation of the theoretical domains framework for use in behaviour change and implementation research The behaviour change wheel : a guide to designing interventions Towards a general theory of implementation Effective strategies for scaling up evidence-based practices in primary care: A systematic review Intervention Scalability Assessment Tool: A decision support tool for health policy makers and implementers. Health Research Policy and Systems Perceptions of barriers and facilitators to engaging in implementation science: a qualitative study Using thematic analysis in psychology Designing high-quality implementation research: development, application, feasibility and preliminary evaluation of the implementation science research development (ImpRes) tool and guide Perspectives on implementing HIIT interventions for service users in inpatient mental health settings: A qualitative study investigating patient, carer and staff attitudes An organizational learning framework: from intuition to institution A refined compilation of implementation strategies: results from the Expert Recommendations for Implementing Change (ERIC) project Outcomes for Implementation Research: Conceptual Distinctions, Measurement Challenges, and Research Agenda Implementation outcome instruments for use in physical healthcare settings: a systematic review Icon Creative Designs Outcomes for implementation research: conceptual distinctions, measurement challenges, and research agenda Rating the methodological quality in systematic reviews of studies on measurement properties: a scoring system for the COSMIN checklist Pragmatic measures for implementation research: development of the Psychometric and Pragmatic Evidence Rating Scale (PAPERS) Maternal and perinatal outcomes by planned place of birth among women with low-risk pregnancies in high-income countries: a systematic review and meta-analysis. Midwifery The Birthplace in England national prospective cohort study: further analyses to enhance policy and service delivery decision-making for planned place of birth Preferred reporting items for systematic review and meta-analysis protocols (PRISMA-P) 2015 statement. Systematic reviews Critical Appraisal Skills Programme (CASP) 2014. Available from Methods for the thematic synthesis of qualitative research in systematic reviews. BMC medical research methodology Evaluating the Graded Care Profile 2: Comparisons with the Original Tool and Factors Affecting Uptake and Use of the Updated Tool Implementing Evidence-Based Services in Children's Services: Key Issues for Success Implementation: The missing link between research and practice P41 Protocol for developing, implementing, and evaluating an intervention designed to support the safe (re)integration of unpaid caregivers into Canadian long-term care homes during the COVID-19 pandemic Sunnybrook Health Sciences Centre School of Health and Human Performance Impact of COVID-19 pandemic on mental health in the general population: A systematic review The psychological impact of quarantine and how to reduce it: rapid review of the evidence A systematic review of empirical studies examining mechanisms of implementation in health Preliminary evaluation of PTSD Coach, a smartphone app for posttraumatic stress symptoms Alemayehu Amberbir 1 , Laura Drown 2 , Alula M Division of Global Health Equity at Brigham and Women's Hospital in Alemayehu Amberbir (aamberbir@ughe.org) Implementation Science Exemplars in Under-5 Mortality: Ethiopia Case Study NHS Long term plan Helping patients help themselves: A systematic review of self-management support strategies in primary health care practice Changing self-efficacy in individuals following a first time stroke: Preliminary study of a novel self-management intervention Effectivenessimplementation hybrid designs: Combining elements of clinical effectiveness and implementation research to enhance public health impact Development of a theory of implementation and integration: Normalization Process Theory A refined compilation of implementation strategies: Results from the Expert Recommendations for Implementing Change (ERIC) project References 1. Ministry of Health. Ethiopian primary health care clinical guideline Implementation Manual Ministry of Health. Ethiopian Primary healthcare clinical guidelines Fostering implementation of health services research findings into practice: a consolidated framework for advancing implementation science The CALD Covid Partnership Steering Group Australian Centre for Health Services Innovation (AusHSI) and Centre for Healthcare Transformation Australian Red Cross Evaluating the public health impact of health promotion interventions: the RE-AIM framework. American journal of public health References Non applicable P48 The impact of Covid-19 on NCD-related scale up project implementation: Lessons from real-world case studies References 1. World Health Organization. Global Action Plan for the prevention and control of non Priority actions for the non-communicable disease crisis World Health Organization. World Health Statistics: Monitoring health for the SDGs 2020 List of projects that received research funding in the scale up call Global Alliance for Chronic Diseases. GACD 5th upscaling call -Hypertension and Diabetes P49 Stakeholder relationships and governance mechanisms: Do these elements influence scale up project adaption during Covid-19? References 1. World Health Organization. Global Action Plan for the prevention and control of non-communicable diseases Priority actions for the non-communicable disease crisis Cardiovascular Diseases in India Compared With the United States Time to deliver: report of the WHO Independent High-Level Commission on NCDs Using a cross-contextual reciprocal learning approach in a multisite implementation research project to improve selfmanagement for type 2 diabetes Systems Thinking for Health Systems Strengthening: Alliance for Health Policy and Systems Research, WHO List of projects that received research funding in the scale up call Global Alliance for Chronic Diseases. GACD 5th upscaling call -Hypertension and Diabetes Publisher's Note Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations This work was supported by the São Paulo Research Foundation (FAPESP) through grants nº 2018/10366-6 and 2020/14309-7. Non applicable Non applicable Acknowledgements Acknowledgments This work was supported by the São Paulo Research Foundation (FAPESP) through grants nº 2018/10366-6 and 2020/14309-7. Acknowledgements Authored on behalf of the ImpleMentAll study consortium. The LATITUD project was co-funded by the European Union via the Structural Reform Support Programme and implemented in cooperation with the European Commission/European Commission's Directorate General for Reform Support (DG REFORM). This work is being presented on behalf of the co-design group members, without whom this work would not have been possible. All participants consented for publication. This study was carried out with funding from the National Institute for Health Research (NIHR) School for Public Health Research and NIHR Collaboration for Leadership in Applied Health Research and Care North Thames. The views expressed are those of the authors and not necessarily those of the NIHR or the Department of Health and Social Care. This work was supported by the São Paulo Research Foundation (FAPESP) through the grant nº 2020/14309-7. Non applicable Non applicable The authors would like to thank all the teams involved in the development of the technological solution and the delivery of the intervention from Servei Català de la Salut, Centre de Telecomunicacions i Tecnologies de la Informació, Sistema d'Emergències Mèdiques and Departament de Salut. We also thank the developers of the Post-Traumatic Stress Disorder (PTSD) Coach App for giving us permission for adapting and translating the App. We would like to acknowledge all the GACD Scale up research groups for their support and participation. We would like to acknowledge all the GACD Scale up research groups for their support and participation.