key: cord-0852164-vd90i8qp
authors: Iqbal, Javed; Ashraf, Muhammad Azeem; Perveen, Shahnaz; Qureshi, Naima; Imran, Zahid; Jin, Ning
title: How Emotional Intelligence Influences Cognitive Outcomes Among University Students: The Mediating Role of Relational Engagement During the Covid-19 Pandemic
date: 2021-10-25
journal: Front Psychol
DOI: 10.3389/fpsyg.2021.711439
sha: 8d99ef2e725f505f19c87b0c36b2e8ce0292ee05
doc_id: 852164
cord_uid: vd90i8qp

This study investigated the relationships among emotional intelligence (EI), relational engagement (RE), and cognitive outcomes (COs). A survey questionnaire containing 34 statements was completed by 338 undergraduate students from the four universities of China, with responses recorded on a 7-point Likert-type scale. The relationships were examined using the partial least squares structural equation modeling. The findings showed that EI influenced the COs directly and indirectly during the pandemic. In the forms of self-regulation (SR) and social skills (SS), the high levels of EI improved the COs of the students. Further, the aspects of EI, such as SR, self-awareness (SA), empathy (E), motivation (M), and SS were found to improve the RE of the students. The RE was positively correlated with the COs, indicating its potential for improving critical thinking among university students. Finally, the RE was a key mediator of the relationship between the EI and COs. It is concluded that the students with higher levels of EI and RE may achieve better COs. The implications of the research and suggestions for future studies are also discussed.

The COVID-19 pandemic has reshaped the educational landscape worldwide with measures restricting the transmission of the virus such as lockdowns, working from home, and online education (Iqbal et al., 2021a) . However, online learning during such public health crises is associated with the fear of infection, boredom, frustration, and insufficient information (Calandri et al., 2021) . The students have been required to manage these stressors, uncertainties, and depression linked to the pandemic (Rubin and Wessely, 2020) . Previous research suggested that emotional intelligence (EI) predicts such emotional reactions (Kaya et al., 2017) and contributed to the interest of the present study in investigating the EI and cognitive outcome (COs) during the pandemic.

Emotional intelligence has helped the individuals to cope with the pandemic and is also an antecedent of the COs. EI consists of self-awareness (SA), motivation (M), self-regulation (SR), social skills (SS), and empathy (E) (Jan and Anwar, 2019) . However, the exact role of each dimension of EI in improving the COs during the pandemic has not been investigated (Mitrović Veljković et al., 2020) . EI has been shown to predict relational engagement (RE), educational achievements, and work-related success, among the other positive COs (Cherry et al., 2018) . On the assumption that EI is associated with RE and COs, the present study attempted to understand these relationships in greater depth.

The cognitive outcomes consist of cognitive strategy, motor skills, intellectual skills, verbal information, and attitude. Previous research has demonstrated a significant relationship between critical and creative thinking skills and COs (Yazzie-Mintz and McCormick, 2012) . The significant correlations between EI and COs have been noted (Fredricks et al., 2016) . Similarly, RE has been found to predict and positively correlate with COs (Cherry et al., 2018) . This study, therefore, assumed that the COs are dependent on EI and RE and sought to further investigate the correlations between the three areas.

Relational engagement is a subset of student classroom engagement (Zhoc, 2015) that consists of relationships with teachers and peers. It has been shown to improve student-teacher relationships inside the classroom (Hew et al., 2016) . Further, RE appears to positively impact some student learning outcomes across the disciplines, such as class attendance, promotion rates, and graduation rates (Craig et al., 2015) . RE has been studied as an apparent teacher press and teacher support (Craik and Lockhart, 1972) . However, few studies to date have explored the mediating role of RE in higher education. Thus, the present research assumed that RE mediates the associations between EI and COs and sought to further investigate this role in the Chinese universities during the pandemic.

While EI has been the focus of considerable research, the current knowledge of the interrelationship of EI, RE, and COs is incomplete. Most studies have explored the role of RE in advanced countries (Kelly and Turner, 2009; Wang and Holcombe, 2010; Cooper, 2014; Zhoc et al., 2018) , with its functions relatively underexplored in the context of emerging nations. Additionally, the pandemic has interrupted the efforts of educational institutions, such as universities, to investigate RE and its relationships with EI and COs. Thus far, RE has not been considered as a significant construct in terms of its relationships with EI and COs. On this basis, the present study aimed to highlight the importance of RE as a means of developing new approaches to improve the COs. Within the research framework of this study, the following questions are addressed: 

Emotional intelligence in emerging countries has received less attention, although many studies in China have highlighted its positive influence on the academic outcomes of undergraduate students (Zhoc et al., 2018 (Zhoc et al., , 2020 Li and Xu, 2019) . In addition, Zhoc (2015) explored the role of EI in COs among higher education students. Despite the evidence of its positive impact, the universities are slow to implement the programs and measures that would help to build the EI of the students. Suwannaset (2010) concluded that EI is particularly necessary for international students in the Chinese context, who often experience stress when attempting to adjust to the demands of their new environment.

The two main constituents of EI are emotion and intelligence. Emotions refer to the feelings of individuals, which are derived from internal or external states. They act as the sources of energy, conveying certain information about these states and compelling individuals to act accordingly (Zhoc et al., 2018) . Emotions are also described as the planned responses to events that involve physiological, experiential, and cognitive aspects. Intelligence allows humans to think, learn, and solve problems efficiently in the workplace and beyond (Mayer et al., 2008; Olson et al., 2019) . Zhang et al. (2020) introduced the combined term "EI." After the term had been established, the theories and models of EI were developed on the aspects, such as EI skills, traits, and mixed models. The EI ability models focus on the psychological capacities that allow individuals to receive information to attain COs (Jan and Anwar, 2019) . These models specify the cognitive skills used in EI to solve the problems linked with emotion. The mixed EI models combine cognitive skills with the personality traits, such as optimism, enthusiasm, and self-confidence (Lee et al., 2017; Jan and Anwar, 2019) .

The present study used the trait model of EI developed by Boyatzis et al. (2000) and Petrides and Furnham (2001) . Furthermore, the three-stream model for classifying EI (Ashkanasy and Daus, 2005) was applied. In this model, stream 1 is based on Mayer and Salovey's (1997) four-branch model of ability, stream 2 includes numerous self-and peer-report measures, while stream 3 consists of additional aspects that do not feature in Mayer and Salovey's model. The present study emphasized the stream 2 approach and focused on the self-report measures. and Bonett, 1980; Huang, 2021) . The notion of RE with peers, instructors, and the school is also described as an emotional engagement by some scholars (Fredricks et al., 2004; Henseler et al., 2014) . However, RE is a term widely used in research in higher education contexts (Vizoso et al., 2018) . RE often occurs in learning the situations outside the classroom, such as interactions with academic supervisors, teachers, and campus peers (Bentler and Bonett, 1980; Huang, 2021) . This study combines these understandings of the term to focus on the RE in terms of student relationships with teachers and peers during the pandemic.

The COs denote a set of various purposes and perspectives for learning (Trigueros et al., 2019) . The COs are referred to the progress in the academic achievements of students. Oriol-Granado et al. (2017) view COs as the intellectual efforts and activities of the students that result from the teaching and learning process. The cognitive learning outcomes are the primary indicators of educational quality (Xu et al., 2020) and can be assessed via exams and continuous assessment. The previous studies show that different factors influence the cognitive learning outcomes of the students (Gallego et al., 2016) . The current study defines COs as creative and critical thinking skills, global understanding, and problem-solving skills.

The model described in this study aimed to illuminate how emotional engagement affects the COs through RE. As previously mentioned, EI and RE have occupied a considerable amount of research attention. EI both predicts the COs and exerts many variable effects on them (Zhoc, 2015; Cherry et al., 2018) . The theory of student involvement contends that EI may play a significant role in the COs (Lei et al., 2018) . In the educational environment, RE impacts university students and may improve the COs. Thus, the current study contends that RE affects the relationship between EI and COs, and aims to investigate how this occurs. To do so, it empirically analyzes these connections and highlights the influence of EI on the COs through RE. The study also helps to clarify the previous literature by explaining the role of EI in affecting the RE that leads to the COs. Furthermore, it is recognized that the students can attain better outcomes through learning EI and better RE. While COs have been defined as the ability to solve complex problems and think critically and creatively (Xu et al., 2020) , they might also be evaluated in relation to the EI of teachers. Finally, it has been found that the EI of students can help their RE to improve their COs (Zhoc et al., 2018) . On this conceptual basis, the following research model was proposed (Figure 1) .

The positive relationships between the EI dimensions of SA, SR, M, SS, and E, and COs are well-established (Estrada et al., 2021) . Multiple studies have previously identified the roles of different dimensions of EI and their effects on the COs, confirming the positive relationship between the two constructs (Li, 2009; Seifert et al., 2010; Estrada et al., 2021) . A student involvement theory similarly supports the importance of EI in achieving cognitive learning outcomes (Zhoc, 2015) . Furthermore, strong evidence exists to support the claims that EI and RE are positively associated with positive learning outcomes among university students. Therefore, a positive relationship between the EI and COs is predicted by the following hypotheses: H1.1. Self-awareness positively influences COs. H1.2. Self-regulation positively influences COs. H1.3. Motivation positively influences the COs. H1.4. Empathy positively influences the COs. H1.5. Social skills positively influence the COs.

The literature confirms that the students with high EI are more engaged in the classroom via the relationships they develop with the teachers and peers (Zhoc et al., 2020) . There is a clear pattern of research suggesting that EI positively influences RE (Olivier et al., 2019) . Zhoc (2015) explored the relationship between EI and RE among the undergraduates in Hong Kong and found a significant relationship between the two. Thomas and Allen (2021) 

The theory of student involvement states that RE-especially the relationships of students with the teachers and peers-helps to improve the COs (Zhoc et al., 2018) . Lincoln (2009) detected a positive association between student engagement and cognitive learning outcomes, while Davis (2003) found that the teacherstudent relationship positively affected such outcomes. Similarly, Roksa and Kilgo (2017) noted that the diverse interactions of students in the places of learning were a helpful way to develop positive COs. However, the association has not been confirmed in all the fields of education: Post et al. (2019) directed the researchers to investigate the relationship of RE and COs in additional subjects besides that of engineering, which featured in their study. Based on the previous findings, the assumption of a positive relationship between the RE and COs informs the following hypothesis:

H3. Relational engagement positively influences the COs.

Emotional intelligence predicts the academic outcomes among the students in university (Gupta and Suman, 2017; Lei , 2018) . RE is an antecedent of the cognitive learning outcomes (Zhoc, 2015) and is positively correlated with the COs of the students. Hong et al. (2018) 

This study was carried out in the context of higher education in China, where little research to date has been conducted. It was motivated by the need to investigate how the strategies of China for coping with the COVID-19 pandemic may have impacted the relationship among the EI, RE, and the COs of university students in the country.

Data were collected using a survey questionnaire which contained 34 items graded on a 7-point Likert scale (1 = strongly disagree; 7 = strongly agree). The items were adapted from the previous studies related to EI, RE, and COs (Perera and DiGiacomo, 2013; Lau, 2017; Zhoc et al., 2020) . EI was measured by the responses to 21 statements on the subtopics of SA, SR, M, E, and SS. The COs and RE were covered by six and seven statements, respectively. The questionnaire was piloted with 20 participants with similar characteristics to the main sample to ensure its validity and reliability, and feedback from this was used to revise a few of the items to ensure they were comprehensible to all the participants. Table 2 and Figure 2 display the questionnaire and factor loadings for each item.

The four statements related to the SA were adapted from Zhoc et al. (2020) and Perera and DiGiacomo (2013) . The examples of these items included "I am able to identify my emotions in different situations" and "I find it easy to express how I feel in different scenarios." The Cronbach's alpha value for SA was 0.702 ( Table 2) . 

The four statements related to the SR drew on the study of Zhoc et al. (2020) . They included sentences, such as "I am able to control my overthinking" and "I concentrate on a pleasant activity when I am feeling low." The Cronbach's alpha value for SR was 0.731 (Table 2) .

The three items exploring M were also developed from the study of Zhoc et al. (2020) , with responses again graded on a 7-point Likert-type scale (1 = strongly disagree to 7 = strongly agree). The examples of statements were "I am determined in achieving goals despite obstacles and setbacks" and "I learn to do better next time." The Cronbach's alpha value for M was 0.714 (Table 2) .

The six items related to the construct of E were developed from those provided in Zhoc et al. (2020) . The example statements were "My friends can trust me with their secrets" and "I am supportive of the people going through difficult situations." The Cronbach's alpha value for E was 0.846 ( Table 2) .

The four statements were designed to measure the social skill levels and were again based on Zhoc et al. (2020) . The example items were as follows: "It is easy for me to make friends" and "Others can depend on me." The Cronbach's alpha value for SS was 0.705 ( Table 2) .

The seven statements covered RE and were based on the study of Zhoc et al. (2020) and Lau (2017) . They included "I have a close friend(s) in my class" and "I enjoy working with my classmates on different activities." The Cronbach's alpha value for RE was 0.83 ( Table 2) .

Finally, the six statements drawn from Zhoc et al. (2020) focused on the COs. Example statements were "I am dealing with unfamiliar problems" and "I am developing in-depth knowledge in my areas of study." The Cronbach's alpha value for COs was 0.82 ( Table 2) .

Prior to the data collection, the study was approved by the Institutional Review Board of Hunan University, China. The participants of this study were selected using a convenience sampling strategy that has the advantage of being easily applied (Rasool et al., 2020) . We selected the participants from students in undergraduate and postgraduate courses at the six universities in China. Pseudonyms were applied to the participating institutions. Participation in the study was entirely voluntary and informed consent was sought before the questionnaires were distributed. All the participants were provided with detailed information about the aims and objectives of the research and informed that the collected data would be used for research purposes only. In total, 400 questionnaires were distributed and completed by 382 participants, with a response rate of 95.5%. Of these, 44 questionnaires were incomplete or filled incorrectly. Thus, the data were gathered from a total sample of 338 respondents (as shown in Table 1 ).

In the study, confirmatory factor analysis (CFA) was used, owing to its close alignment with the structural equation modeling (SEM). The convergent and discriminant validity of each construct was determined through CFA to ensure the fit of the entire model. Some items were removed during this process to achieve the required levels for the scale. The 0.70 threshold value for data reliability (Hair et al., 2019) was met for all the subscales (as shown in Table 2 ). Although the threshold for factor loading was set at 0.60, a loading of 0.50 is considered acceptable if the average variance extracted (AVE) exceeds 0.50 (Iqbal et al., 2021b) . Table 2 indicates that the results of these tests supported the reliability and validity of the scale. A heterotrait-monotrait (HTMT) analysis (Henseler et al., 2015) was used to assess the discriminant validity; this is viewed as more accurate than the earlier approach by Fornell and Larcker (1981) and Rasool et al. (2021) . An HTMT value higher than 0.90 indicates insufficient levels of discriminant validity (Hair et al., 2019) . Table 3 presents the HTMT value for each construct, none of which exceeded the 0.90 thresholds. 

The descriptive statistics for the study are presented in Table 4 . For all the responses, the range of mean values is from 4.852 to 5.386, while the range of SD falls within 1.09377-1.29637 (as shown in Table 4 ).

Bootstrapping (5,000 iterations) using SmartPLS-SEM 3.2.2 (SmartPLS GmbH, Bönningstedt, Germany) was performed to examine the relationships among the variables in the theoretical model (Hair et al., 2019) . We also used the partial least squares (PLS), a variance-based structural equation modeling technique (VB-SEM), to measure the reliability and validity of the conceptual variables (the simultaneous appraisal of the measurement model) and analyze the underlying relationships hypothesized among the constructs (the structural model- Sarstedt et al., 2017) . Table 5 presents the direct effects of the components of EI (SR, SA, M, E, and SS) on the COs of the students. It shows that the SA had a significantly positive influence on COs (β = 0.111, p < 0.05), which confirmed H1.1. Additionally, the effect of SR on COs (β = 0.272, p < 0.05), supported H1.2. However, M had no significant positive influence on COs (β = 0.074, p > 0.05), so H1.3 was not supported. Similarly, E carried no significant influence on CO (β = −0.004, p >0.05), meaning H1.4 was not confirmed. SS showed a significantly positive influence on CO (β = 0.149, p < 0.05), thus supporting H1.5.

Self-awareness positively influenced RE to a significant level (β = 0.155, p < 0.05), thus supporting hypothesis H2.1. Furthermore, SR positively affected the RE (β = 0.162, p < 0.05), upholding H2.2. M was found to positively influence the RE (β = 0.184, p < 0.05), confirming the corresponding hypothesis (H2.3), and E positively affected RE (β = 0.180, p < 0.05), supporting H4.4. SS also significantly influenced the RE (β = 0.265, p < 0.05), thereby verifying H2.5. RE exerted a positive influence on CO (β = 0.299, p < 0.05), supporting H2.5, and a similar positive effect was detected for RE on CO. We also measured the effect of a control variable CGPA on CO, detecting a significant and positive relationship (as shown in Table 5 and Figure 2) .

To investigate the mediating effects of RE, the study first examined the indirect effects of EI on COs (as shown in Table 6 ). Table 6 shows the indirect effects of SA (β = 0.047, p < 0.05) and SR (β = 0.049, p < 0.05) on the COs. It also breaks down the EI components into the effects of M (β = 0.055, p < 0.000), E (β = 0.054, p < 0.05), and SS (β = 0.079, p < 0.05) on the COs. The mediating effect of RE on the relationship between EI and COs can thus be inferred. To determine the extent of mediation, the changes in the effect sizes of SA, SR, M, E, and SS on the CO were also measured. The complete effects of SA, SR, M, E, and SS (β = 0.111, p < 0.05; β = 0.272, p < 0.005; β = 0.074, p < 0.05; β = −0.004, p > 0.05; and β = 0.0149, p > 0.05, respectively) varied in significance ( Table 6) , indicating that SA, SR, M, E, and SS retained a significant positive relationship with the COs through the mediation of RE, while E and M did not. Thus, the relationship between the COs and the EI components of SA, SR, and SS was partly mediated by RE. On the other hand, the relationship between M and E and COs was fully mediated by RE. Hence, hypotheses 4.1-4.4 were upheld. Figure 2 presents the theoretical constructs, with R 2 values provided.

The present study analyzed the impact of EI on the COs through RE during the COVID-19 pandemic among university undergraduate students in China. The theoretical model developed for this study was tested and revised as a result of the analysis. The majority of the previous study was carried out in the advanced countries (Junco et al., 2011; Ravizza et al., 2014) , with very few research studies conducted in the emerging nations (Gregory et al., 2014) . There is also a dearth of research into higher education and its essential role in improving the COs of students during the COVID-19 pandemic in China. To the best of the knowledge of the authors, the present study was among the first to explore the effect of EI on the COs in the Chinese universities, especially considering RE as a mediator. The investigation of the study of the direct relationship between the EI and COs confirmed that three out of five dimensions of EI (SA, SR, and SS) significantly influenced the COs, supporting our intuitions in the hypotheses H1.1, H1.2, and H1.5. The previous studies have shown that these skills have a significant positive relationship with the COs (Bentler and Bonett, 1980; Li, 2009; Van Schaaijk et al., 2020) . Charoensukmongkol and Phungsoonthorn's (2020a) research into the impact of EI on cognitive processes among University of Malaga undergraduates (N = 178) concluded that the higher levels of EI were strongly predictive of COs. The current study found that only the dimensions of M and E were not significantly associated with the COs, meaning that the hypotheses H1.3 and H1.4 were not upheld. A possible reason for this finding is that COVID 19 measures (i.e., lockdowns and online learning) made it more difficult for the students to motivate themselves or show empathetic behavior toward others but did not impact their cognitive achievements. It is plausible to suggest that the curriculum does not currently address the developmental needs of the students in the area of EI and requires some revision.

In terms of its investigation into the positive and direct impacts of EI on RE, the study underlined that EI (SA, M, SR, SS, and E) is directly and positively linked with RE, supporting hypotheses H2.1-H2.5. This confirms the results of the study carried out by Charoensukmongkol and Phungsoonthorn (2020b) . Similarly, Hair et al. (2011) analysis of 84 students found that EI and RE occurred naturally in the university environment. Therefore, it may be concluded that the high EI of students enhances their RE in the university.

A direct, positive relationship between the RE and COs was confirmed, upholding H3. This corroborates the previous studies showing that the RE of the students positively affects the COs (e.g., Hair et al., 2011) . It also validates Huang (2021), who measured the effects of RE on active and collaborative learning, COs, and student-faculty interaction, finding that RE positively affects the COs. Thus, the study concluded that high RE predicted the COs of students during the COVID-19 pandemic.

Finally, the study also measured how RE mediated the relationships between EI (SA, M, SR, SS, and E) and COs. The results confirmed that RE mediated the association of all the components of EI (SA, SR, M, E, and SS) with COs, thus supporting H4.1-H4.5. They also validate the research of Rönkk and Evermann (2013) , who found that EI, in tandem with RE, enhanced the COs. Moreover, our findings corroborate those of Iqbal and Qureshi (2021) , who reported an association between the EI and COs; they also confirm the importance of teachers in enhancing the cognitive processes of students (Prafitriyani et al., 2019) . Overall, our study underlines that the RE of the students with teachers and peers is a key mediator of the association between the EI and COs.

The model designed for this study drew on the insights of previous literature and the theory of student involvement. The findings have valuable implications for both educational practitioners and researchers. They highlight the need to attend to the relationships of EI, RE, and COs among the students in the context of China. In particular, SA, SR, and SS were found to have a direct, significant, and positive effect on the COs, which were also directly influenced by M and E, although not at a significant level. RE also had a direct, significant, and positive influence on the COs, mediating the relationship between these and the EI of students.

Four main conclusions can be drawn from the results of this study. First, EI can be confidently associated with and predicts the cognitive achievements of undergraduates; EI may have helped the students in this study to develop their critical and analytical abilities during the pandemic. Second, the high levels of EI increase forms of RE, such as the student relationships with teachers and peers in university. Third, the high levels of RE improved the COs during the COVID-19 pandemic. Finally, the critical role of RE in mediating between the EI and COs indicates its importance to student achievement during the pandemic.

The practical implications of the study for enhancing the COs of students should be noted. First, the teachers should emphasize the RE of students and engage them in various intellectual activities to increase this (e.g., encouraging discussions, asking students to justify their ideas, and building good relationships with the teachers and peers). Second, the teachers must identify the students with lower levels of EI and teach the strategies for boosting their skills in this area, by exploring each of the key components (SA, M, SR, etc.) in turn. Third, the curriculum designers must include the content related to EI, which would benefit the students exposed to demanding situations such as the COVID-19 pandemic. Finally, since the relationships with teachers and peers create a positive impact on the COs, guidance should be provided to the students on how such relationships can be established and maintained. This would be likely to enhance the academic learning outcomes during conditions that resemble those of the pandemic in the future.

The study contains several limitations which may affect the interpretation of its results. First, it was conducted in the Chinese cultural context, exclusively with the students from China, and at a unique point in time (the pandemic). All these factors limit the generalizability of the conclusions: empirical evidence from other countries is also required to confirm the study outcomes. Moreover, the data were collected from undergraduate students from three disciplinary areas (social science, business science, and medical sciences). However, natural science students were omitted from the sample and future research should concentrate on such individuals. Finally, future research efforts might explore the relationship between the EI and COs, considering study habits or cognitive engagement as mediating variables.

The data supporting the conclusions of this article will be made available by the authors, upon reasonable request.

This study was approved by Institutional Review Board of Research Institute of Educational Science, Hunan University. The patients/participants provided their written informed consent to participate in this study.

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The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.