key: cord-0698908-kmvwxlow authors: JIEE, SAM FROZE; JANTIM, ANISAH; MOHAMED, AHMAD FIRDAUS; EMIRAL, MUHAMMAD EZMEER title: COVID-19 pandemic: determinants of workplace preventive practice among primary healthcare workers in Sabah, Malaysia date: 2021-09-15 journal: J Prev Med Hyg DOI: 10.15167/2421-4248/jpmh2021.62.3.2031 sha: 0ac8b84a665dadecfefb635ae3c140c32f0e2044 doc_id: 698908 cord_uid: kmvwxlow INTRODUCTION: COVID-19 pandemic has placed the entire world, including Malaysia in a state of fear. The rising burden on healthcare facilities has put healthcare workers consistently at risk of healthcare-associated infection. We sought to identify determinants of preventive practice against COVID-19 at work among primary healthcare professionals in Sabah, Malaysia. METHOD: This was a cross-sectional study involving healthcare workers of the Penampang and Putatan districts of Sabah, Malaysia. A total of 167 health professionals from primary healthcare settings took part in this study via a self-administered questionnaire from November 2020 until January 2021. Independent t-test and Analysis of Variance were used to determine differences in preventive practice for categorical independent variables. Pearson product-moment correlation was applied to assess the relationship between Job Satisfaction, burnout, and preventive practice. Subsequently, predictors of preventive practice at work among healthcare workers in Sabah were identified through Binomial Logistic Regression. RESULTS: The prevalence of good preventive practice among health professionals at work was 71.3%. There was no difference in preventive practice between professions. Almost all participants reported having good personal protective equipment compliance and hand hygiene practice at work. Marital status (AOR = 4.170, 95% CI = 1.787, 9.733; p = 0.001), average sleep hours (AOR = 1.775, 95% CI = 1.144, 2.754; p = 0.01), and pandemic-related burnout (AOR = 0.905, 95% CI = 0.847, 0.967; p = 0.003) were identified as significant predictors of preventive practice at primary healthcare facilities. CONCLUSIONS: The outcome of this study is beneficial to the healthcare organization. It can serve as a useful guide to tackle issues related to poor preventive practice against COVID-19 at work for health professionals. The COVID-19 pandemic has caused great pressure on healthcare systems globally. Malaysia was experiencing a surge of cases with the state of Sabah reported a total of 51,115 cases (until 12 th February 2021) since the first reported case in Malaysia on 4 th February 2020 [1] . From 1 st September 2020 until 31 st January 2021, the districts of Penampang and Putatan reported a total of 2848 and 1528 COVID-19 cases respectively. Healthcare workers or more familiarly known as the frontliners are expected to adhere to strict safety and health guidelines in their daily tasks. Healthcare workers involved in the preventive, control, and treatment of COVID-19 are at risk of infecting themselves and others by inhaling droplets from sick patients and contact with contaminated surfaces [2] . When it comes to activities related to the management of COVID-19, the health and safety of the health workforce should take precedence. The Ministry of Health has provided guidelines on infection prevention and control (IPC) to lessen the risk of disease transmission. IPC guidelines include the proper usage of personal protective equipment (PPE) like face masks, face shields, gowns, gloves, and more stringent sanitization routines [3] . Failure to comply with the standard practice of occupational safety and health will put healthcare workers at great risk of getting Healthcare-Associated Infection (HAI) such as COVID-19, Middle East Respiratory Syndrome-Coronavirus, and tuberculosis [4] . On 18 th December 2020, the Ministry of Health reported a total of 1771 healthcare workers were infected with COVID-19 [5] . Even though not all were attributed to nosocomial infection, the health setting is undeniably the most hazardous environment for every healthcare worker. Studies elsewhere have shown there are intrinsic and extrinsic factors that could jeopardize the practice of occupational safety and health in healthcare settings [6, 7] . Among the most significant factors is occupational burnout. Burnout is defined as a state of physical, emotional, and mental exhaustion that results from long-term involvement in work situations that are emotionally demanding [8] . In the past two decades, the world has witnessed several deadly viral outbreaks (SARS, MERS-CoV, Ebola) and their impact on the health workforce of the affected countries [9] . A study conducted in South Korea during the MERS-CoV outbreak in 2015 reported the presence of burnout among Emergency Department Nurses which were influenced by both exogenous and endogenous factors [10] . Regardless of the reason, if left unaddressed, it will affect the wellbeing of both the health workforce and the organization. To date, there is no research to study the determinants of good compliance on preventive practice among the health workforce in the state of Sabah, in both primary healthcare and hospital settings. International borders were closed with movement restrictions on state and district borders has affected healthcare workers and their families as well, causing excessive negative psychological effects [11] . Case overload could threaten the well-being of our health workforce. In this scenario, understanding factors that could influence healthcare workers' compliance towards the preventive practice of COVID-19 at work is vital to provide the necessary interventions. Therefore, the main objective of this study is to identify the determinants of preventive practice at work among primary healthcare workers in Sabah during the COVID-19 pandemic. A structured questionnaire was generated from literature review and validated questionnaires. It consist of 6 constructs: sociodemographic characteristics, working environment, Risk assessment and information on Personal Protective Equipment, Copenhagen Burnout Inventory, Job Satisfaction, and preventive practice against COVID-19. Copenhagen Burnout Inventory contains 3 domains with a total question of 22: personal burnout (5 questions), work-related burnout (7 questions), and pandemic-related burnout (10 questions). The first and second domains were adopted from the Malay Version of the Copenhagen Burnout Inventory by Andrew Chin and Colleagues [13] . Simultaneously, Pandemic related burnout component was adopted from a study by Khasne R. and Colleagues on healthcare workers in India [14] . Job Satisfaction was a 5-point Likert scale measurement (strongly disagree, disagree, unsure, agree and strongly agree) questionnaire with a total of 7 questions and was adopted from Leggat, S., and Colleagues [15] . Questions on Preventive practice at work were adopted from the study by Asemahagn, M.'s study in Ethiopia which consists of 9 questions [6] . For every question, the respondents were required to choose one answer out of 3 options (never, occasionally, and always). The overall preventive practice score was computed from 9 questions with a possible maximum score of 27 and a minimum score of 0. Participants who scored less than the mean value were classified as having poor preventive practice. The higher the score, the better the preventive practice. First, data were coded and analyzed using Statistical Package for Social Science (SPSS) version 23. All the data were carefully checked and cleaned in Microsoft Excel before analysis in SPSS. Descriptive analysis was performed to determine frequency, percentage, mean, median, and standard deviation. It was used to describe the basic features of the data in this study. Descriptive statistics provided a simple summary of the sample and its measures. Before logistic regression, bivariate analysis was performed and all the independent variables with a p-value of less than 0.2 were selected to be analyzed in multivariate analysis. For categorical data, the Chisquare test was used to assess the relationship between the independent variables and preventive practice. Pearson correlation coefficient was applied to measure the linear association between two continuous variables. Subsequently, Binomial logistics regression was used to determine the predictors of preventive practice at the workplace. The dependent variable consists of two categories: good and poor preventive practice. Outliers, assumptions, multicollinearity, and interactions were checked. An odd ratio of more than one indicates an increased odd that affects preventive practice at work among health professionals an odds ratio of less than one indicates the opposite result. A p-value of less than 0.05 was considered statistically significant. A total of 167 respondents took part in this study and all of them were Malaysians. Sociodemographic characteristics were presented in Table I alongside the difference in preventive practice. All our respondents were healthcare workers, aged between 21 to 56 years old with an interval of 35 years. The mean age of respondents was 35.2 (7.36) years. Approximately half of the respondents (43.1%) were from the age group of 31 to 40 years old. A majority of respondents were married (70.1%) and more than half of them (65.3%) obtained cert/diploma/secondary education. Based on the profession, the majority of them were nurses (35.9%), followed by doctors (20 To the best of our knowledge, this study was one of the first to assess the level of preventive practice at the workplace among primary healthcare workers in Malaysia. Compliance with good occupational safety and health protocols among healthcare workers is vital to reduce the risk of contracting COVID-19. Healthcare workers are the most important resources in the war against this devastating pandemic. Good workplace health and safety practice against infection is important to prevent health professionals from contracting Healthcare-Associated Infection (HAI) such as COVID-19. Our analysis discovered substantial determinants of preventive practice against COVID-19 among healthcare workers at the workplace. In this study, the prevalence of good overall preventive practice against COVID-19 in healthcare settings was 71.3%. However, it is vital to acknowledge that almost all health professionals who took part in this study constantly wear personal protective equipment such as face mask/face shield at work and regularly practice good hand hygiene. Similar findings were reported in other developing countries namely Ethiopia, Nepal, and China [16] [17] [18] . Good hand hygiene practice and adherence to personal protective equipment were two of the most important preventive measure to repel nosocomial infection. Even though gloves were worn during certain clinical procedures and disease control activities in the field, it is not a substitute for handwashing. The World Health Organisation (2009) reported that a simple procedure such as hand hygiene can reduce the global burden of Healthcare-Associated Infection [19] . Furthermore, supplies of alcohol-based sanitizers and personal protective equipment in healthcare settings have been consistently sufficient throughout this pandemic. Chi-square analysis reported that there was a significant difference in preventive practice at work between males and females. Female respondents have better preventive practices than male respondents. Similar findings were reported among healthcare workers in Saudi Arabia whereby female nurses practice better infection control practice compared to male nurses [20] . Nevertheless, logistic regression indicated that gender was not a predictor of preventive practice among healthcare workers in Sabah. A similar finding was reported among healthcare workers in Lebanon and Pakistan [21, 22] . It is not surprising that the education level of healthcare workers did not influence COVID-19 preventive practice as studies in other developing countries reported similar findings [16, 20] . The preventive practice among healthcare was also not influenced by their profession. Furthermore, it is worth noting that respondents with higher educational backgrounds such as tertiary education are in the management and professional group. Thus, an intervention can be focused on healthcare workers in general regardless of their rank and position. Marital status significantly affects preventive behaviours in our study. Married healthcare workers have better preventive practices than unmarried healthcare workers. A study in Saudi Arabia reported a similar finding [20] . Al-Dossary and colleagues conducted studies among nurses in Saudi Arabia and postulated that married healthcare workers have better preventive practice than unmarried healthcare workers. This might be attributed to one's responsibility to prevent infecting family members. Job Satisfaction improves preventive practice at work for healthcare providers. Our study reported that healthcare workers with good Job Satisfaction practice better COVID-19 preventive behaviour. It was not surprising to discover that burnout affects the preventive practice of health professionals other than their work performance. This was supported by the findings of Appleton K and Colleagues in their study on the general practitioners in Leeds, England [23] . Job Satisfaction can be influenced by the level of motivation. One study in Indonesia demonstrated that Infection Prevention Control Practice among healthcare workers improves with better motivation levels [24] . Good sleeping habit promotes better preventive behaviours, job performance and quality of service [25, 26] . Sleeping disorders can also cause metabolic disturbances. Our study reported that lack of sleep leads to the poor preventive practice of health professionals at the workplace. Sleep deprivation leads to error which lead to poor infection control practice among healthcare workers. It is interesting to note that certain demographic variables like age and working experience do not significantly affect one's preventive behaviour. Our study suggested that pandemic-related burnout negatively influenced preventive practice among healthcare workers. Burnout can seriously affect the physical and mental health of health professionals which can lead to low productivity, absenteeism, and accident at the workplace [27] . Experience from the SARS pandemic revealed that burnout during a pandemic can be devastating and long-lasting which leads to serious effects on the well-being of healthcare providers [28] . Failure to address issues related to burnout can lead to low productivity, reduced Job Satisfaction, and intention to leave a job. Burnout can be addressed according to its severity [29] . The work-life balance needs to be optimized. Several issues such as flexible schedule, childcare, and work hours need to be taken into consideration to address the well-being of employees. Early prevention of burnout is important to avoid the need of pharmacological intervention. Health services managers should be attentive and those who are having burnout must get adequate rest. Counselling service should be provided as well. At the same time, we must monitor for alcohol and substance abuse. Some health facilities have taken the initiative to provide portable beds for their healthcare workers to rest on their break. A power nap as short as 10-20 minutes can help healthcare workers with extended working hours to rejuvenate [30] . Discomfort when wearing PPE significantly affects preventive behaviour among healthcare workers. This was supported by findings from studies in Nigeria and Saudi Arabia [31, 32] . However, PPE discomfort was not a significant predictor in logistic regression. It has been almost a year since the first reported COVID-19 case in Malaysia. Thus, we can expect that awareness of the importance of PPE compliance at work has been relatively increased. Adherence to face masks and face shields also reduce face touching behaviours, supported by Chen, Y., and colleagues who reported similar findings among healthcare workers in China [33] . PPE such as face masks could be contaminated especially during the process of doffing. Thus, constant awareness is important to educate on the importance of hand hygiene before touching their face, nose, eyes, or mouth after removing PPE. Correspondingly, proper disposal of clinical waste needs to be regularly monitored by the designated Infection Control team in health facilities. Having comorbidities did not significantly influence preventive practice among healthcare workers. This contradicted the finding of Asemahagn who conducted a study on health professionals in Ethiopia. Coincidentally there were no disparities in preventive practice between people who were treated as Person Under Investigation for COVID-19 (PUI) and those who never undergo quarantine. The magnitude of fear among those with chronic illness in contracting COVID-19 was higher compared to those without any comorbid. Furthermore, people with chronic illnesses were considered as a highrisk group and at risk of serious outcomes from the infection [34] . This finding reflects the lack of concern among those with comorbidities. There is a need to educate them on the importance of being extra cautious and that COVID-19 can be fatal in high-risk groups. Handshaking is considered a cultural value in many nations, including Malaysia. Understandably, such a tradition will be difficult to avert. It is good to note that the huge majority of healthcare workers avoid handshaking. The main strength of the study was it serves as baseline data of preventive behaviours among healthcare workers to formulate intervention strategies. Further study is needed to include health professionals from the hospital setting. Additionally, mental health and the risk of metabolic diseases among healthcare workers also require appropriate attention. A qualitative study on job satisfaction among healthcare workers could serve as a good method to explore its determinants. Good job satisfaction will optimize the health system service delivery. It will be interesting to assess preventive behaviours at the workplace which include other communicable diseases such as tuberculosis. Sedentary lifestyle habits among healthcare workers which resulted from overwork should be assessed as well to address non-communicable diseases. Several limitations of this study should be acknowledged. First, a cross-sectional study only allows us to obtain independent and dependant variables concurrently. Hence only association can be identified but causality could not be inferred. Secondly, since the study was carried out in District Health Office and Health Clinics, the generalizability of research findings is limited to governmental primary healthcare facilities. Another limitation that warrants an explanation was in a self-reported questionnaire, respondents might be biased in expressing their opinion. The current study revealed that the prevention practice among health professionals still requires optimization to prevent Healthcare-Associated infection. Marital status, average hours of sleep daily, job satisfaction, and burnout were significant predictors of preventive practice against COVID-19 among healthcare workers. The outcome of this study is beneficial to the policymakers of healthcare. It can serve as a guide to tackle issues related to poor preventive practice against COVID-19 at work. Focused intervention can be delivered according to the significant findings by aiming at specific target groups. This will be more costeffective and at the same time able to provide an efficient service. Sabah State Health Department Infographic Healthcare workers exposure risk assessment: a survey among frontline workers in designated COVID-19 treatment centers in Ghana Infection prevention and control World Health Organization Healthcareassociated infections & ndash; an overview Malaysia infected with COVID-19. 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We gratefully appreciate all respondents of this research. Special thanks to all who were involved in the recruitment of participants. We would also like to thank the Director-General of Health Malaysia for the permission to publish this paper. The authors declare no conflict of interest. SFJ designed and directed the project. AJ helped to supervise the study. AFM and MEE were involved in data collection. SFJ performed the analysis, results interpretation and wrote the manuscript with the support of AJ, AFM, and MEE. All authors reviewed and approved the final version of the manuscript.