key: cord-0071168-t6lnp9nt authors: Wu, Yiping; Xiao, Hanyu; Yang, Fang title: Government information disclosure and citizen coproduction during COVID‐19 in China date: 2021-09-13 journal: Governance (Oxf) DOI: 10.1111/gove.12645 sha: c635e4f33e264fd71530b7d4546c88e393ccb4df doc_id: 71168 cord_uid: t6lnp9nt While information campaigns have been widely recognized as a pillar of public health crisis management and heightened by the current COVID‐19 pandemic, an insufficient number of studies have investigated the impact of information disclosure on influencing citizen cooperation crucial for emergency management. Focusing on generic information disclosure practices during the recovery period from January 19, 2020, to February 29, 2020, in China and by employing a difference‐in‐difference method, this study finds that information disclosure significantly enhanced citizen coproduction as measured by aggregated search queries of COVID‐19‐related information, and earlier disclosure yielded greater effect more quickly. Moreover, government capacity and citizens' trust in government at the local level significantly moderate the positive impact of information disclosure. This study uncovers the novel relationship between information disclosure and citizen coproduction during emergencies in the Chinese context. difference method, this study finds that information disclosure significantly enhanced citizen coproduction as measured by aggregated search queries of COVID-19-related information, and earlier disclosure yielded greater effect more quickly. Moreover, government capacity and citizens' trust in government at the local level significantly moderate the positive impact of information disclosure. This study uncovers the novel relationship between information disclosure and citizen coproduction during emergencies in the Chinese context. Information campaigns are highly recognized by practitioners and international organizations as an indispensable policy instrument in managing public health crises (Hatchett et al., 2007; Val Curtis et al., 2020) . The Oxford COVID-19 Government Response Tracker, for example, takes public information campaigns as an important indicator of effective health policies. Information campaigns seek to provide timely and accurate public-health-related information with the purpose of changing people's attitudes and enhancing their cooperation. Democratic countries reply more heavily on information campaigns than on stringent containment and closure policies because the campaigns are less contradictory to their core values (Toshkov et al., 2020) . Meanwhile, authoritarian regimes can benefit from information campaigns because they can reduce the potentially high cost of stringent containment policies. Nevertheless, insufficient academic attention has been paid to the merits of information disclosure under emergency management, particularly its impact on citizens' cooperation, which is crucial for public health crisis management. The COVID-19 pandemic provides a timely opportunity to examine the impact of government information disclosure under emergency conditions. This study examines the case of China and employs a difference-in-difference (DID) method. It reveals that critical information disclosure has substantial impact on citizen coproduction, and earlier disclosure yields greater effect more quickly. Nevertheless, such positive effect hinges on government capacity and citizens' trust in governments, which may negate the positive impact of information disclosure. This study also joins the conversation on citizen coproduction. Coproduction is broadly defined as various activities wherein state actors and citizens jointly work to produce benefits (Nabatchi et al., 2017) , and it is demonstrated by regular and long-term relationships among stakeholders in a community (Bovaird, 2007) . It arises due to poor government performance or shortfall of public service provision or because of the indispensable role of citizens in providing public services (Parrado et al., 2013; Voorberg et al., 2015) . Conventional studies usually examine citizen coproduction in public safety programs, recreational services, cultural arts programs, health-care programs, education, and environmental protection (Parrado et al., 2013; Voorberg et al., 2015) . Health crises, such as SARS in 2003, H1N1 in 2009, and the current COVID-19 pandemic, have heightened the imperative of citizen coproduction at the collective level, which differs from conventional coproduction at the individual and group levels (Bovaird et al., 2015) . The most recent literature, however, has paid insufficient attention to collective citizen coproduction in emergencies that require citizens' temporary and intensive participation and compliance (Cheng et al., 2020; Palumbo, 2016; Whitaker, 1980) . Without citizens' compliance and voluntary cooperation, such as social distancing and receiving vaccinations, it will be impossible to contain the pandemic (Anderson et al., 2020) . Following a small yet emerging track of literature on citizen coproduction in public health crises (Cheng et al., 2020; Steen & Brandsen, 2020) , this study finds that government information disclosure can significantly enhance citizen coproduction in emergency management. Along this line, it contributes to a small body of literature focusing on communication in coproduction (Clark et al., 2013; Li, 2020; Palumbo, 2016) and echoes a call for studies examining the relationship between information disclosure and voluntary compliance behaviors (Fu et al., 2020) . Moreover, it provides strong evidence showing the positive role of government capacity and citizens' trust in crisis management. Methodologically, coproduction studies are dominated by qualitative methods (Bovaird, 2007; Voorberg et al., 2015) , and quantitative methods are long overdue. Additionally, the existing measurement of citizen coproduction often relies on self-reported data (Bovaird et al., 2015; Parrado et al., 2013 ), but studies based on self-reported data may exaggerate the actual effect size of the relationships concerned. This study employs panel data to examine the causes of citizen coproduction in public health emergencies. Following studies that have tracked objective observable data in other disciplines (Barrios & Hochberg, 2020; Ginsberg et al., 2009) , this study adopts collective search querying as the measurement of citizen coproduction, which differs from current COVID-19 studies that use self-declared data (e.g., Briscese et al., 2020; Pickup et al., 2020) , answering the call for observable data in examining causal relationships in coproduction studies (Awan et al., 2020) . 2.1 | Government information disclosure Emergencies cause a high degree of social disorder and uncertainty. Governments may fail to actively communicate during crises, and normal communication channels are disrupted and cannot be resumed quickly. As a result, a dramatic shortfall of accurate and reliable information is the biggest issue in society, which significantly hampers citizen coproduction. Misinformation, disinformation, and rumors often occur in a crisis situation (Baekkeskov & Rubin, 2017; Freelon & Wells, 2020; Lazer et al., 2018) . Moreover, fragmented and lessregulated social media may further escalate the negative impact of inaccurate information and rumors (Hameleers et al., 2020) . Citizens become fearful and anxious under emergency situations (Fu et al., 2020) and are unable to conduct effective citizen coproduction, even if they are willing to do so. They may even believe in false information and take inappropriate actions that have detrimental effect. In theory, government information disclosure has either a complementary or substitutive effect on citizen coproduction. For the latter, when government information disclosure does not occur, civil society may take up a dominant role in collecting and sharing important information for guiding citizens' self-rescue activities. However, such a scenario is more likely in democratic contexts where civil society is strong and government does not play a strong censorship role in information disclosure (Meijer, 2011) . Besides, if the health crisis is nationwide or becomes a pandemic, local civil society alone is unable to overcome the crisis. By contrast, information censorship is generally strong in authoritarian countries, particularly over sensitive information that has strong social impact, including information during a public health crisis (Baekkeskov & Rubin, 2017) . Civil society and grassroots organizations heavily rely on government resources and information to play their role in crisis recovery. Within this context, government information disclosure is, therefore, more likely to complement citizen coproduction, which is the focus of this article. At the societal level, timely information disclosure can put society on the right track to crisis recovery (Voorberg et al., 2015) . The government is considered a more reliable and capable information provider than other entities because the government has a higher capacity for collecting and analyzing crisis-related information. Government information disclosure can serve at least three important purposes. First, when the normal social order is disrupted and reliable information is in great demand (Chatfield & Reddick, 2018) , the government's timely information disclosure reduces social uncertainty and public panic about the unknown (Wang & Kapucu, 2008) . Second, government-provided information is the most important resource for nongovernmental organizations and grassroots organizations that want to take proper and active participation in health crises. Studies have pointed out the self-resilience capacity of citizens and civil society, and their salient role can be strengthened during the recovery phase if the government provides timely and accurate information (Jurgens & Helsloot, 2018) . Without the information, the actions of nongovernmental organizations and citizens with goodwill may unfortunately hamper crisis recovery. Third, as the most important information provider, the government can share general yet consistent guidelines and directions with the whole society, thus generating a more coordinative environment for citizen coproduction. At the individual level, the extent to which citizens are prepared for a public health crisis is crucial for their coproduction. Individual preparedness decisions are affected by citizens' expectation of damages, willingness to cope with public health guidelines during the crisis, and capacity to prepare (Jurgens & Helsloot, 2018; Wang & Kapucu, 2008) . At the response stage, due to the high uncertainties of public health diseases, citizens tend to underestimate the threat of the given disease and thus poorly prepare for it, increasing their exposure risk and escalating the spread of the contagion. Government information disclosure enables citizens to have more accurate and reliable information about expected ramifications and enhance their willingness to take action. Further, government information disclosure may facilitate citizens' learning in a crisis by enhancing their situational awareness and elevating their skill levels and behaviors in preventing the disease (Fu et al., 2020; Lazer et al., 2018) . The first hypothesis is made accordingly: H1: Compared with no government information disclosure, the condition of information disclosure produces higher levels of citizen coproduction. While government information disclosure in emergencies is important, its impact on citizen coproduction may vary depending on the moderation of the institutional environments. In what follows, we will discuss the potential moderating impact of government capacity and citizens' trust. The government needs to play the role of preparation facilitator effectively to amplify the impact of information disclosure (Wang & Kapucu, 2008 ). To produce a high level of citizen coproduction, the government should ensure that the disclosed information is distributed in a timely and effective manner to all groups of people in society. Information accessibility entails government capacity and resources, such as the availability of different channels and social platforms to disseminate the critical information and to facilitate communication among citizens. Governments are often required to deliver tailor-made information to the intended audience as a response to citizens' voluntary provision of useful local information (Chatfield & Reddick, 2018) . Governments have also increasingly adopted new information technology to facilitate citizen coproduction (Clark et al., 2013) . However, the general public can be overwhelmed by too much information and experience information overload during emergencies. Thus, the government has to develop careful and attractive communication campaigns, seeking to interpret and communicate key messages in an easy and user-friendly way to the general public (Jones et al., 2020) . Otherwise, key messages may not be appropriately received and interpreted by the public. Pandemic information may also increase people's risk perception and thus increase panic. The government thus needs to develop effective communication strategies to reduce people's concern about personal safety, family pressure, and fear derived from inappropriate information disclosure (Fu et al., 2020) . In addition, the government plays the important role of public interest enforcer in emergency management, including fact-checking rumors and disinformation, which may be pervasive and detrimental for citizen coproduction (Freelon & Wells, 2020; Wang & Kapucu, 2008) . Leaders and their staffs are responsible for closely monitoring crowdsourced information in various channels and platforms for rumors and disinformation (Hameleers et al., 2020) and taking swift action to clarify such problematic information, which often requires scientific evidence and skillful public communication strategies. Otherwise, citizens may tend to believe in rumors and discredit the information disclosed by the government, leading to some socially irrational behavior. Sometimes, the government itself produces inconsistent information (Fu et al., 2020) . Former U.S. President Donald Trump, for example, made very different statements from the Centers for Disease Control director, which confused the general public. Poor local policy coordination may also be a barrier to develop an effective communication strategy during emergency management for a centralized government like China (Lawson & Xu, 2007) . To sum up, governments with high capacity should be able to produce coherent communications about expected behavior from citizens and thus amplify the effect of information disclosure (Val Curtis et al., 2020) . The second hypothesis is therefore proposed: H2: Government capacity positively moderates the impact of government information disclosure on citizen coproduction. An equally important factor is that citizens, as the "producer" of public goods, have to trust the information provider in order to cooperate in fighting public health crises (Curtis et al., 2020; Voorberg et al., 2015 Voorberg et al., , p. 1343 . Existing literature has highlighted the impact of trust on government performance and citizen compliance (Barrios & Hochberg, 2020) . Some inconclusive evidence also shows that people with higher trust tend to have higher engagement in coproduction (Parrado et al., 2013) . The unusual nature of emergencies may reduce citizens' expected damages from crises. Their trust in the information provider is therefore essential for taking action (Wang & Kapucu, 2008) . Governments with higher public trust tend to rely more on citizens' voluntary decision to follow recommendations on precautions such as social distancing than on launching restrictive measures with a punitive component (Toshkov et al., 2020) . To sum up, citizens with higher trust in their governments may believe the credibility of information disclosed and thus are more willing to coproduce. In contrast, distrust in the government often leads to low citizen compliance (Blair et al., 2017) . In democratic contexts, Francis Fukuyama (2020) argues that "citizens must believe that their government has the expertise, technical knowledge, capacity, and impartiality to make the best available judgments"; otherwise, citizens may not comply with public health measures. Trust is also essential in authoritarian contexts. Based on observations of citizens' resistance during the SARS epidemic in China, James Lawson and Feng Xu (2007) found that popular distrust of local authorities partly derived from citizens' perceptions of pervasive corruption and inefficiency in the government, which may hamper citizen coproduction. Individuals who tend to distrust the political system also have a higher belief in disinformation (Freelon & Wells, 2020) , suggesting that distrust may facilitate the outbreak of rumors during crises. Therefore, citizens' trust in government can enhance the credibility of such information and make it easier for citizens to be proactive. The third hypothesis is thus proposed: H3: Citizens' trust in government positively moderates the impact of government information disclosure on citizen coproduction. This study selects China's handling of the COVID-19 outbreak to test the above hypotheses. COVID-19 first broke out in Hubei province and expanded to other localities in China. Wuhan City first officially reported cases of coronavirus on December 31, 2019, and China was the main affected country until the end of February 2020. Later, COVID-19 became a pandemic, and citizens in other countries received much information from their governments and other sources, which may have affected their coproduction behaviors. Focusing on the early stage in China can rule out the unobserved information disclosure that may affect citizen coproduction. Starting from January 20, 2020, when the Chinese government announced that the novel coronavirus (later known as COVID-19) was transmissible among people, the National Health Committee (NHC) began to report COVID-19 development through various channels on a daily basis. Information disclosure practices were immediately followed by provinces and local governments. Prefectures disclosed three types of critical information, including the latest coronavirus development (1) at the prefectural level and (2) at the city and county levels, as well as (3) patients' commuting routes. This study focuses on the disclosure of the latest coronavirus development at the county/city level by prefectures. In particular, this type of information is more important for citizens than the information at the prefectural level. Almost all prefectures had disclosed the latest COVID-19 development at that level, shortly after the disclosure practice of the NHC. Information on patients' commuting routes may have the endogeneity issue because such information entails higher government capacity to collect, and the disclosure may be highly related to disease development. Information about daily case numbers is generic, while the latter is detailed (Fu et al., 2020) . The disclosure of detailed information is more vulnerable to the debate over privacy information protection. By contrast, generic information disclosure has no such issue, and findings may be more generalizable to other contexts. Figure A1 reports the number of prefectures starting to disclose the information across China during the studied period. After President Xi Jinping stated on 20 January that the government should disclose virus-related information in a timely manner, prefectures quickly adopted the practice. The number of disclosing prefectures peaked by 27 January. By 29 February, 217 of 302 prefectures in the sample had disclosed confirmed cases at the county level. Prefectures with higher capacity may have disclosed information earlier, which causes an endogeneity issue. To solve this concern, prefectures are divided into eastern, central, and western regions. 1 If government capacity affects the timing of information disclosure, we would see more eastern cities disclosing information earlier because eastern cities have the highest capacity, followed by central and western cities. However, Figure A1 shows that the timing and frequency of the three regions are quite similar to each other, reducing the concern of endogeneity. 3.2 | Sample selection: January 19, 2020, to February 29, 2020 The first prefecture disclosed disease information on January 21, 2020, after the national announcement of human-to-human transmission on 20 January. January 19 was selected as the starting point because the DID estimation method requires observations to cover both the periods before and after the exogenous shock (information disclosure) for the purpose of comparison. After 29 February, COVID-19 had been effectively contained in China, as shown in Figure A2 . The peak of newly confirmed cases in provinces other than Hubei happened on 3 February, with Hubei's peak occurring 12 February. Provinces other than Hubei only reported three new cases by 29 February according to the NHC. After that, only a few cases happened across the country, and the number of new cases stabilized. Thus, the selected period covers the critical recovery stage and is suitable for investigating the impact of government information disclosure. Conventional studies employ both subjective (such as citizens' willingness and attitudes to coproduce) and objective indicators (such as actual activities) to measure citizen coproduction. During public health crises, citizen collective cooperation is most important. Therefore, we look for citizen coproduction indicators we can measure at the collective level and during the implementation stage and preferably reflect citizens' actual behaviors rather than attitudes. For example, social distancing activities and number of people wearing masks can be indicators of citizen coproduction. However, these real-time data were difficult or unavailable for collection, and these activities may not necessarily measure citizens' voluntary behavior as China launched stringent enforceable containment policies. Recognizing the role of internet communication technology in citizen coproduction, crisis management studies often adopt online behavioral indicators, such as numbers of tweets favorited, commented on, and retweeted, and number of active users who were reached by government information disclosure, to measure citizen coproduction (Bons on et al., 2019; Chatfield & Reddick, 2018) . The underlying rationale is that these indicators show the extent to which government has achieved the goal of reaching out to and engaging with citizens online during crisis management. Following this track of literature, this study adopts the frequency of citizens' search queries for COVID-19 information, aggregated at the prefectural level, as the measure of coproduction. An Internet development report reveals that the Internet penetration rate is as high as 70.4% (almost 1 billion netizens) in 2020 and highlights the positive role of the Internet in fighting COVID-19 (Cyberspace Administration of China, 2021). This validates search queries as representative of citizens' coproduction behavior. Citizens' search query data were collected from the most popular search engine in mainland China, Baidu Index. 2 With the keyword "COVID-19" (Xin Guan Fei Yan in Chinese), we manually collected the data for each prefecture per day during that period. The index is weighted based on the search frequencies of the keyword "COVID-19" from both personal computers and cellphones within a prefecture, with a higher value denoting more intensive search queries. 3 Government information disclosure has two important goals-information dissemination and to persuade citizens to follow a government's preventive guidelines. First, search queries directly measure the frequencies of information searching activities, capturing social attention to COVID-19 at the prefectural level. Lockdowns and stringent quarantine have made online information communication more important during the recovery stage. Moreover, an online survey in China found that as high as about 70% of respondents shared COVID-19-related information through Wechat during the recovery stage (Yan et al., 2020) . The percentage of people who shared the information would be higher if other social media were considered as well, given the large number of netizens and rapid development of social media in China. Cities with higher search queries provide more COVID-19 information and facilitate citizens' experiential information sharing and strengthen the social-emotional support through their online network, thereby yielding better citizen information coproduction (Meijer, 2011). 4 Second, online searching shows how individuals "efficiently seek and absorb information" related to COVID-19 (Bento et al., 2020, p. 1) , essentially reflecting citizens' preparedness during the recovery stage. The public is generally less sensitive to "low-probability, high-impact" crises, which leads to poor preparation (Wang & Kapucu, 2008) . People may even choose not to react when facing a real health threat if the threats of previous crises were overstated (Sherlaw & Jocelyn, 2013) . A low search query volume means little attention is being paid to the health crisis. It is difficult to imagine that people would show high cooperation and compliance if they had little care about COVID-19. By contrast, a high search query volume shows that citizens spent more time and effort in searching for related information and were more aware of the disease and thus may have better prepared to take necessary preventive actions, even activities with higher costs (Bento et al., 2020) . A recent study found that Chinese citizens focus on three types of information: (1) factual information about COVID-19, (2) professional and scientific explanations of COVID-19 prevention, and (3) government recommendations and measures to fight COVID-19 (Liu, 2020) . Based on an online national survey covering 371 cities in China in May 2020, researchers found that respondents who paid more attention to COVID-19 were more likely to donate and show higher social engagement to support anti-epidemic efforts during the recovery period (Zhao et al., 2021) . This finding provides greater support for the validity of search queries as a proxy for citizen coproduction. In addition, since search queries echo the voluntary nature of coproduction (Meijer, 2011) , which is more salient in democratic contexts, the impact of generic information disclosure on voluntary citizen coproduction should be more useful in a broader context. China adopted stringent measures to limit the spread of COVID-19, including locking down some cities since late January. Citizens' compliance behaviors may be largely caused by the government's compulsory prevention measures. Methodologically, this indicator contains readily observable information, overcoming the common-method bias often found in coproduction studies (Bento et al., 2020; Ginsberg et al., 2009) . To construct the variable of information disclosure, we manually collected information for each prefecture about (1) whether it disclosed the information and (2) the assigned date to disclose the number of confirmed COVID-19 cases at the sub-prefectural level from official websites of prefecture health commissions. Data of confirmed cases and deaths from COVID-19 are from Sozdata (http://sozdata.com/index.html). Tibet is excluded due to missing information. Multiple indicators are used to measure government capacity and trust. The number of days spent in contract enforcement in resolving a commercial dispute is the first indicator of government capacity. The data are from a survey conducted by the World Bank in 2006. 5 This variable measures the efficiency of the judicial system in enforcing contracts. The second indicator is the number of discredited people at the provincial level from the China Enforcement Discredit Website (http://zxgk.court.gov.cn/). This website was set up by the Supreme People's Court in 2013 and discloses a list of discredited people (Shi Xin in Chinese) who refused to execute judgments, together with their specific dates of discredit. The number of discredited people in 2018 aggregated at the provincial level is used as a proxy for government enforcement capacity to measure the legal capacity (Besley & Persson, 2009) . The third indicator is fiscal transparency from China Fiscal Transparency Report 2018, which measures the degree of fiscal transparency at the provincial level. Fiscal transparency entails concentrated effort expended on data collection, coordination, compilation, and information disclosure (Deng et al., 2013) . The first two indicators echo the government's public interest enforcer role, whereas the last one reflects the role of preparation facilitator. Three other indicators are used to measure trust in government. The survey 2016 China Family Panel Studies contains a question that asked the respondents: "how much do you trust local government officials," with a scale ranging from 0 (distrustful) to 10 (very trustworthy). We aggregated the average value at the provincial level as a proxy of trust. A question from a survey conducted by the Chinese Enterprise Survey System in 2001 is also used to measure citizens' trust (Zhang & Ke, 2003) . Managers of enterprises were asked: "According to your experience, can you list the top five provinces where the enterprises are most trustworthy in order?" The share of each province mentioned as one of the most trustworthy provinces is calculated as an indicator of trust. The third indicator is trust in the legal system as evaluated in the 2006 World Bank Survey. The survey contained the following question: "How much confidence do you have that the disputes in your province will be settled with justice by the local legal system," with the answers ranging from 0 to 100. We aggregated the answers at the provincial level as a proxy for trust. To identify the effect of information disclosure concerning confirmed COVID-19 cases, we employ a DID estimation and use time and regional variations from January 19, 2020, to February 29, 2020. The DID estimation requires comparing search queries of prefectures before and after the disclosure with those prefectures that did not disclose the information in the same period. The final sample includes a panel of 302 prefectures, with 217 prefecture-level units eventually disclosing the information by February 29, 2020. Figure A3 shows the number of prefectures disclosing the information within each province by 29 February. Figure A4 shows that the accumulated number of days before the information disclosure is not associated with search queries on COVID-19, suggesting that the disclosure of information is not driven by social demand. Ideally, information disclosure should be randomly distributed among prefectures, where the timing of information disclosure is uncorrelated with baseline characteristics of these prefectures. Nevertheless, the above assumption cannot be realized in reality. In the absence of a randomized controlled trial, a simple DID approach is used, based on the disclosure status: where Search query denotes the value of the Baidu Index on COVID-19 for prefecture i and day t, and Disclose itÀ1 indicates that prefecture i had disclosed the information by day tÀ1. The prefecture fixed effect, μ i , controls for the permanent heterogeneity across prefectures, whereas the time fixed effect, γ t , controls for day-specific shocks that are common to both disclosing and non-disclosing prefectures. The parameter β thus captures the impact of information disclosure on search queries, namely the difference between search queries before and after the disclosure between the prefectures with information disclosure and those without disclosure. If information disclosure contributes to a significant increase in search queries in disclosing prefectures as compared with non-disclosing prefectures, β is expected to be positive. 4.1 | The impact of government information disclosure on collective search querying Given the nonnegative integers of the dependent variable, a negative binomial model is adopted. Table 1 presents the estimates of the baseline model. A positive and statistically significant relationship exists between information disclosure and search querying. Column 1 includes only Disclosure. Disclosure in a prefecture is associated with a substantial increase in Baidu Index searches about COVID-19 as compared with non-disclosing prefectures, and the result is statistically significant at the 1% level. Column 2 includes prefectural dummy variables. Column 3 further controls both prefecture and time dummy variables. Although the estimated coefficient of the Disclosure variable decreases to .123 and .051, respectively, the positive impact of information disclosure remains statistically significant at the 1% level in both Columns 2 and 3. The marginal effect of information disclosure is as high as 46.85% for Column 3 of Table 1 , supporting the first hypothesis. Equation 1 is valid provided that the non-disclosing prefectures can provide valid counterfactual changes in search queries for the disclosing prefectures, had they not been affected by and conditional on covariates. Two potential issues may violate the above assumption: (1) there is a systematic difference in pre-existing trends in search query increase and/or (2) the disclosure is associated with some unknown factors that may explain the change in search queries in the post-treatment period. To examine the pre-existing trend, we test whether the increase in search queries occurred in correspondence with the absence of information disclosure in a prefecture or not. A flexible DID model that allows coefficients to vary from day to day is therefore employed. More specifically, the dummy Disclose itÀ1 in Equation 1 is replaced with a full set of dummies continuing from 20 days before information disclosure to 30 days after the disclosure, with these coefficients named β À20 , …, β 30 . The estimated coefficients are plotted in Figure 1 with 95% confidence intervals. Figure 1 clearly demonstrates that the increase in search querying at the prefectural level did not occur before disclosure of COVID-19 information. None of the coefficients for the days before the information disclosure is significantly positive. The significant positive effect of disclosure is realized 3 days after the disclosure. Moreover, the positive impact grows gradually in the consecutive days of disclosure after that. This result increases the validity of the identification strategy and, more importantly, indicates that earlier information disclosure yields more substantial citizen coproduction. Following the literature (La Ferrara et al., 2012) , we further perform a placebo test to solve the concern that the treatment effect is potentially driven by other policy changes before information disclosure, and the results passed the placebo tests. In sum, these results support the parallel-trend assumption, suggesting that the estimated coefficient is not biased. We conducted a battery of robustness tests. First, we performed a linear analysis for the baseline models. Second, the change of the official identification standard of COVID-19 cases effective F I G U R E 1 Treatment effects of information disclosure on search queries each day since February 20, 2020, may lead to biased estimation 6 ; thus, we excluded prefecture-day observations after February 20, 2020, from the sample. Third, Wuhan city adopted the lockdown policy during the study period, which may have significantly affected search querying. Eleven cities had adopted information disclosure before the lockdown, which may have led to biased DID estimates. Thus, these 11 cities were excluded. Lastly, we replace search queries in a prefecture with the ratio of the search queries to the total queries of the province. Regression results from these additional models show that the estimated coefficients of disclosure are all positive and statistically significant. Therefore, the main effect of information disclosure on search querying is robust to alternative measures and alternative samples. Given that information disclosure may have externality, it is interesting to know whether the disclosure may affect the search querying in those prefectures that had not disclosed information. Two explanatory variables are constructed, namely the number of prefectures disclosing information and the share of that number to total prefectures within a province. A sub-sample consisting only of prefectures without information disclosure was used in Table 2 . Column 1 shows a positive and statistically significant relationship between the number of prefectures disclosing information and search querying in non-disclosing prefectures. Column 2 demonstrates that the share of prefectures disclosing confirmed COVID-19 cases has positive and significant effect on search querying in those non-disclosing prefectures. Therefore, the positive externality of information disclosure on citizen coproduction is supported. Table 3 introduces interaction terms between Disclosure and these respective indicators of government capacity, namely the Enforcement Days (Column 1), Discredit (Column 2), and Fiscal Transparency (Column 3) to test the moderating effect of government capacity. Obs. 5,682 5,682 Note: Robust standard errors are in parentheses. Prefectures disclosing information are excluded in Table 2 . Search query measures the Baidu Index for these prefectures without information disclosure. *p < .10, **p < .05, ***p < .01. As expected, the interaction terms of disclosure  enforcement days and disclosure  discredit are both negatively significant, and the interaction term of disclosure  fiscal transparency is positively significant. To accurately capture the marginal effect, Figure 2 visualizes the moderating effect of enforcement days, discredit, and fiscal transparency. With the decrease of government capacity, the positive effect of information disclosure on search querying gradually decreases. The marginal effect equals zero and even becomes negative when capacity is below a certain level (roughly Note: Robust standard errors are in parentheses. *p < .10, **p < .05, ***p < .01. F I G U R E 2 The moderating impact of government capacity. Note: These three figures are based on Columns 1-3 of Table 3 , respectively, with 95% confidence intervals 312 days of enforcement days or more, or 39.1% of the total sample observations, and a discredit index of 8 or higher, or 42.4% of the sample). Similarly, when a province's fiscal transparence is higher than 49.5 (64.2% of the total sample observations), the marginal effect becomes positive and increases. The consistent findings support the moderating effect of government capacity. More importantly, the positive marginal impact of information disclosure only appears when government capacity is higher than the threshold (roughly 60% of the provinces in the sample), supporting hypothesis 2. Similarly, Table 4 introduces interaction terms between Disclosure and Government trust1, Government trust2, and Trust in the Legal System, respectively, and reports the results. All coefficients of the interaction term are positive and significant at the 1% level. Figure 3 visualizes the marginal effects of information disclosure. With the decrease in government trust, the positive marginal effect of information disclosure on search querying becomes smaller. When government trust is at a certain level or higher (4.93 or higher in the first indicator or 54.6% of the total sample, or 68.2 or 59.6% of the total sample in the third indicator), the positive marginal effect appears and increases. For the second trust indicator, although the positive effect remains for most provinces, the marginal effect is significantly moderated by trust. In sum, higher government trust positively moderates the effect of information disclosure in China, supporting hypothesis 3. Ideally, the coproduction effect of information disclosure can be further supported if it is proved that citizens actively comply with public health prevention measures after the information disclosure. During the recovery stage, two critical public health recommendations were made by the government, namely, wearing a mask in public, and social distancing (avoiding crowding). In theory, if the impact of information disclosure holds, citizens would more frequently wear a mask in public, and their frequency of going out would be lower after the information disclosure. However, many prefectures had a severe shortfall of masks, and the data on mask sales in each prefecture and on citizens' outdoor activities are not available. It is thus difficult to directly prove the coproduction effect. Nevertheless, newly confirmed cases and the fatality rate should fall if the coproduction effect of information disclosure is present. Following this reasoning, we further examine the impact of information disclosure on public health outputs as measured by newly confirmed cases and the number of fatalities at the prefectural level. Results are reported in Table 5 . After controlling the fixed effects of both prefectures and days, information disclosure starts to have a significant negative impact on the number of newly confirmed cases 4 days after the disclosure. The coefficient increases and stabilizes by 8 days after information disclosure and until 20 days in the sample. Table 6 reveals that information disclosure has a negative and significant association with the number of fatalities when confirmed cases and fixed effects are introduced. These results further support the coproduction effect of information disclosure. China has actively disclosed critical information in a top-down manner since the central authorities recognized COVID-19 as a national public health crisis on January 20, 2020. This study reveals that generic information disclosure yields substantial effect on citizen coproduction, and timely disclosure yields greater effect earlier. The disclosure also yielded positive externality among the non-disclosing prefectures and is negatively associated with newly confirmed cases and fatalities. However, the substantial effect of information disclosure is not identical for all localities. The positive effect is significantly moderated by government capacity or citizen trust at the local level. This study echoes an ongoing call for rigorous investigation of the effect of information disclosure (Fu et al., 2020) and provides solid behavioral evidence supporting the effectiveness of information campaigns in public health interventions in general and citizen coproduction under emergency conditions in particular (Cheng et al., 2020; Li, 2020) . This study also enriches the existing studies of government transparency. The literature on government transparency usually concentrates on transparency's impact on the side of government, including corruption, accountability, legitimacy, and trust in government under normal circumstances (Hood & Heald, 2006; Roelofs, 2019) . Instead, information campaigns as a mechanism to enhance transparency under emergencies have the goal of enhancing citizens' cooperation and compliance. This study reveals that information disclosure can exert meaningful impact on citizens' behavior under public health emergencies, adding another merit to the long list attributed to government transparency. This study also has government policy implications. Most importantly, it empirically proves the important role of information campaigns in public health emergency management. The findings also imply that governments should think strategically about enhancing their capacities and earning citizens' trust to better manage public health crises. Local governments should invest in programs that can enhance their capacity and seek to build up mutual trust with society, grassroots organizations, and nongovernmental organizations, both of which are crucial in information campaigns and citizen coproduction (Blair et al., 2017; Cheng et al., 2020) . Admittedly, the findings are drawn from empirical data from an authoritarian country. Democratic regimes usually provide sufficient information during emergencies, and they have a decentralized governance structure with a strong civil society, which may result in different effects of information disclosure on citizen coproduction, something that deserves further investigation. Nevertheless, given the positive impact of information disclosure we found and that generic information disclosure is politically acceptable regardless of the political regime, future studies along this line are warranted. For example, the relationship between government information production and citizen coproduction may be substitutive rather than complementary in democratic contexts. Besides, this study only focuses on a critical yet short recovery period. With the disappearance of citizens' sense of urgency for public health crises, the effect of information disclosure may be reduced or even disappear, calling for future investigation on how to Obs. 9,735 9,735 9,735 Note: Robust standard errors are in parentheses. The dependent variable is Ln (fatalities +1). *p < .10, **p < .05, ***p < .01. maintain citizen coproduction in the long run (Bento et al., 2020; Steen & Brandsen, 2020) . Methodologically, data from Baidu Index may not be valid to examine citizen coproduction beyond China, which may constrain the external validity. Thus, future studies should employ multiple sources of observable data to investigate the relationship between information disclosure and citizen coproduction in public health crises. The number of prefectures starting to disclose COVID-19 information at the country/city level per day from January 20, 2020, to February 29, 2020. Note: The total number of prefectures refers to the left yaxis, and the three regional numbers of prefectures refer to the right y-axis F I G U R E A 3 The number of prefectures disclosing confirmed COVID-19 cases in each province by February 29, 2020 F I G U R E A 4 Accumulated days before information disclosure and the average daily Baidu Index of COVID-19 in prefectures since January 19, 2020. Note: The y-axis shows the accumulated days before disclosing information since January 29, 2020. The x-axis denotes the average daily Baidu Index of COVID-19 for these prefectures during this period. For example, Wuhan city disclosed its confirmed cases information at the county level on 22 February; the accumulated days are thus 35 since 19 January. The x-axis (4,624) denotes its average daily Baidu Index for these 34 days. We ran regression analysis and found an insignificant association between accumulated days and search queries before information disclosure How will country-based mitigation measures influence the course of the COVID-19 epidemic? The Lancet Talking the talk, but not walking the walk: A comparison of self-reported and observed prosocial behavior Information dilemmas and blame-avoidance strategies: From secrecy to lightning rods in Chinese health crises Risk Perception Through the Lens of Politics in the Time of the COVID-19 Pandemic. No. w27008 Evidence from internet search data shows information-seeking responses to news of local COVID-19 cases The origins of state capacity: Property rights, taxation, and politics Public health and public trust: Survey evidence from the Ebola virus disease epidemic in Liberia Twitter as a tool for citizen engagement: An empirical study of the Andalusian municipalities Beyond engagement and participation: User and community coproduction of public services Activating citizens to participate in collective coproduction of public services Compliance with COVID-19 Social-Distancing Measures in Italy: The Role of Expectations and Duration. No. w26916 All hands on deck to tweet #Sandy: Networked governance of citizen coproduction in turbulent times Coproducing responses to COVID-19 with community-based organizations: Lessons from Zhejiang Province Coproduction of government services and the new information technology: Investigating the distributional biases Strategic Thinking in a Pandemic: A Blueprint for Government-led National Hygiene Communication Campaigns to Combat COVID-19 Cyberspace Administration of China (2021) China Internet Network Information Center Releases the 47th Report on the China's Internet Development Fiscal transparency at the Chinese provincial level Disinformation as political communication Fostering voluntary compliance in the COVID-19 pandemic: An analytical framework of information disclosure The thing that determines a Country's resistance to the coronavirus Detecting influenza epidemics using search engine query data A picture paints a thousand lies? The effects and mechanisms of multimodal disinformation and rebuttals disseminated via social media Public health interventions and epidemic intensity during the 1918 influenza pandemic Transparency: The key to better governance? Advice and Consent in the Era of Global Pandemic: An Introduction to the PSJ Virtual Special Issue in Response to COVID-19 Crisis The effect of social media on the dynamics of (self) resilience during disasters: A literature review Soap operas and fertility: Evidence from Brazil SARS in Canada and China: Two approaches to emergency health policy The science of fake news Communication for coproduction: A systematic review and research agenda Information preference and the dissemination effect of the online networked emotions and attitudes of citizens Networked coproduction of public services in virtual communities: From a governmentcentric to a community approach to public service support Varieties of participation in public services: The who, when, and what of coproduction Contextualizing co-production of health care: A systematic literature review Correlates of co-production: Evidence from a fivenation survey of citizens Novel coronavirus, old partisanship: COVID-19 attitudes and behaviors in the United States and Canada Transparency and mistrust: Who or what should be made transparent? Why the French did not choose to panic: A dynamic analysis of the public response to the influenza pandemic Co-production during and after the COVID-19 pandemic: Will it last? Government capacity, societal trust, or party preferences? What accounts for the variety of National Policy Responses to the COVID-19 pandemic in Europe A systematic review of co-creation and co-production: Embarking on the social innovation journey Public complacency under repeated emergency threats: Some empirical evidence Coproduction: Citizen participation in service delivery Media's news quality control and their social impact in a high-choice media environment. News and Writing Trust in China: A cross-regional analysis The effectiveness and experience of China's COVID-19 prevention and governance Government information disclosure and citizen coproduction during COVID-19 in China The authors gratefully knowledge the funding from the China National Natural Science Foundation (no. 71673174) and the funding from the Department of Asian and Policy Studies at the Education University of Hong Kong (no. 04653). The authors have no conflicts of interest to declare. The replication materials of this study (including the data sets and do file) are available at Harvard Dataverse (Dataset Persistent ID: doi:10.7910/DVN/G8BMBF). Yiping Wu https://orcid.org/0000-0001-6571-474X Hanyu Xiao https://orcid.org/0000-0003-0478-241X Fang Yang https://orcid.org/0000-0002-1024-0492 ENDNOTES 1 Prefectures are divided according to the decisions from the National People's Congress of China. Western regions include 12 provinces; central, eight provinces; and eastern, 11 provinces. 2 According to the ranking of Alexa, Baidu is the third best search engine in the world, following Google and Yahoo. However, Baidu has a much larger number of accounts than the other two engines in mainland China. The majority of Chinese use Baidu to search for information through the Internet. 3 Baidu Index may be affected by the population of a prefecture. However, we adopted the daily data, and the population was constant over this short period. The prefecture fixed effects thus have controlled the potential impact of population on the Index. 4 People may use the search engine to reinforce their skepticism and then show lower cooperation to governments' public health recommendations, as shown in some democratic contexts (Freelon & Wells, 2020) . However, in China, information dissemination about COVID-19 is strictly controlled by the government, and mainstream information on the Internet is scientific knowledge of COVID-19 and government recommendations. Information criticizing the government and persuading others not to cooperate does not survive long in China. Therefore, falsifying government information and finding evidence to support their anti-cooperative behavior are not common reasons for search queries in China. 5 The World Bank provides the capital city-level days of contract enforcement in 2006. We assign the same value for the contract enforcement days in the capital city to the same province. 6 The NHC promulgated the sixth pilot version of diagnoses and treatment for COVID-19 cases, which made significant changes in various aspects, including an updated standard to confirm COVID-19 cases.