key: cord-0027855-cu9v2xd5
authors: Sandal, Shaifali; Horton, Anna; Fortin, Marie-Chantal
title: Advancing a Paradigm Shift to Approaching Health Systems in the Field of Living-Donor Kidney Transplantation: An Opinion Piece
date: 2022-02-26
journal: Can J Kidney Health Dis
DOI: 10.1177/20543581221079486
sha: 0c74bd900f76676e194ba4af66980584eb227530
doc_id: 27855
cord_uid: cu9v2xd5

nan

Living-donor kidney transplantation (LDKT) is the best therapeutic option for patients with kidney failure. Extensive literature has documented the survival advantage of kidney transplantation (KT) over dialysis, the cost savings to health systems, and improved well-being of the patient. In addition, donors report several benefits that include increased self-esteem and decreased caregiver burden for those who care for the patient. However, patients and donors experience multiple barriers to accessing LDKT. These include challenges, inefficiencies, and disparities at multiple levels of the systems that are involved with delivering LDKT. [1] [2] [3] [4] Despite recognition of these issues for over a decade and implementation of well-intentioned and heavily resourced interventions, only a small proportion of patients with kidney failure receive LDKT each year. 5, 6 Average LDKT rates in Canada have not increased significantly over the past decade and are lower than many other high-income countries. 1, [7] [8] [9] [10] The LDKT performance is also highly variable across provinces of Canada. 5, [11] [12] [13] For example, the proportion of LDKT to all kidney transplants performed is 50% to 60% annually in British Columbia (BC), which is significantly higher than Ontario (ON) and Quebec (QC) where the percentages are 30% to 40% and <15%, respectively. 5 The cause of this interprovincial disparity has not been systematically studied; however, our recent work has identified aspects of health system governance and organization that facilitate the delivery of LDKT to patients in BC. 14 There are also persistent disparities in access to LDKT. Groups marginalized by race and ethnicity experience significant inequities when accessing LDKT in Canada. 15, 16 Indigenous patients have particularly low access to LDKT.

They are 52% less likely to receive LDKT compared with white Canadian patients; Indigenous children are 64% less likely. 17, 18 Overall, strategies to reduce socioeconomic, racial/ethnic, and other observed disparities remain elusive. Scholars from the United States have recently described the need to address structural and systemic factors to address racial disparities in transplantation. 3 We follow Purnell et al in considering that effective interventions to enhance access to LDKT must recognize and address structural, institutional, and interpersonal levels of influence. We suggest that a fundamental shift in how LDKT is approached as a health care service delivered to patients is needed.

In this article, we examine how current efforts to increase LDKT have often focused on individual levels of a health system in silos, and missed important organizational and environmental levels of practice. We go on to describe a fullsystem approach to LDKT and the possibilities that this might hold for addressing barriers to LDKT, increasing LDKT, and improving access to LDKT.

Health systems comprise of all the organizations, institutions, and resources that are devoted to producing health actions with the primary purpose of improving health. 19 We outline the current understanding and organization of LDKT delivery in Canada in Figure 1 . A patient with advanced kidney disease is followed by a multidisciplinary team of health professionals at dialysis centers and nephrology clinics. This is where discussions pertaining to LDKT and transplantation are often initiated. However, sometimes these teams see the patient right at the cusp of dialysis initiation. In these cases, discussions about LDKT may be challenging to conduct as health professionals have to manage complex and acute patient needs and discussions about LDKT may not be a priority. Also, patients have to transition to dialysis rapidly and deal with the social, psychological, and medical demands of being on dialysis and might be too overwhelmed to learn about LDKT. Following this stage of the patient's trajectory, those interested and deemed eligible are referred to a transplant center; any interested donors are encouraged to contact the transplant center directly. Transplant centers will then evaluate the patient, readdress the benefits of pursuing LDKT, and provide resources and other educational tools. A separate team will concurrently evaluate an interested donor. Regional programs often assist both the donor and the patient. Organizations, such as Canadian Blood Services, may get involved should there be a need for paired kidney exchange ( Figure 1 ).

Much of the present effort to increase LDKT tends to focus on studying individual levels, often examining them in silos. We now describe the limitations of current practices and approaches to increasing LDKT (Table 1) .

Much of the current focus is placed on addressing patient-level barriers to LDKT, such as a patient's discomfort to approach potential donors and lack of knowledge about LDKT. Interventions to address these via home-based interventions, teaching tools, and a social worker intervention have been developed. [20] [21] [22] [23] Some efforts have involved identifying a donor advocate or "champion." 23 Although patients are encouraged to play a more active role in their care decisions and treatment options, many patients have been unable to adapt to this updated role effectively; many lack access to the information, tools, and other resources needed. 24 Thus, placing the onus of finding a donor on an already overwhelmed and sick patient 

In 2017, a scoping review found that only 2 of 7 included studies reported statistically significant increases in the number of living donors and living-donor evaluations following individually targeted educational interventions. 27 A systematic review and meta-analysis reported that the overall effectiveness of patient-level interventions implemented to increase patient knowledge and comfort is modest. 28 The quality across these included studies was mixed and there was a high risk of selection bias. Several studies restricted patient participation by geography, language consideration, ability to use a computer, and physician preference.

Very limited work has been done on care teams, with most focusing on the inputs of nephrologists alone. [29] [30] [31] Barriers experienced by frontline staff, such as dialysis nurses, and caregivers of the patients are largely unaddressed. The multidisciplinary professional teams involved in the care of patients both at the transplant center and at the referring dialysis centers/nephrology clinics can struggle with complex choices. They aim to achieve optimal recipient outcomes against the competing priority of justifying donor sacrifice. 29 Those involved with the donor assessment may struggle with the complex balance between safeguarding the donors' welfare and respecting their autonomy. 31 When we specifically sought to identify barriers experienced by health professionals when discussing LDKT with their patients, several other themes emerged. 30 These included the lack of communication between transplant and dialysis teams, absence of referral guidelines, poor role perception and lack of multidisciplinary involvement, and lack of information and training.

Attempting to increase LDKT by only focusing on patientlevel barriers may have created an inequitable 2-tier system, favoring those patients who have the socioeconomic means to learn the process and find donors. 25, 32 It was quantitatively assessed that a socioeconomically advantaged quartile of patients in Australia was 34% more likely to receive LDKT compared with the most disadvantaged quartile. 33 Not addressing the barriers experienced by care teams also contributes to disparities. The crucial role of health professionals, especially nurses, in a patient's decision to pursue LDKT is well recognized. It is also known that their personal biases, lack of knowledge, and discomfort can lead to inconsistent and inexplicit recommendations and that this may intensify inequity to LDKT. 29, 30, 34, 35 A 2016 study showed that socioeconomically disadvantaged and ethnic minority patients were deemed by health professionals as less likely to have a suitable donor because of a higher incidence of obesity, cardiovascular disease, and diabetes. 29 On the contrary, patients of higher socioeconomic status were expected to be more likely to receive LDKT because they were "a good advocate for themselves." 29 In our work, we noted that health professionals' own accounts of encounters with patients reflected a propensity to pinpoint patients' attitudes and characteristics as the main barrier to discussions about LDKT. 30

There is also a scarcity of literature on the barriers that organizations face while organizing, promoting, and delivering LDKT. Patients have identified organizational issues such as lengthy donor evaluation process, navigating a fragmented donor evaluation system, financial impact of donation, and lack of a centralized source of information. 1 Median duration of a donor evaluation in some centers in Canada and Australia ranges from 6.5 to 16.7 months. 36 While patients require free exchange of information and communication with their care teams, these teams are bound to organizations that provide the supporting infrastructure and resources. 24 Therefore, organizational barriers can affect access to LDKT. These include managerial and administrative and infrastructure issues, as well as structural and economic problems. For example, for-profit facilities had a lower chance of having patients receive LDKT compared with nonprofit facilities. 37 The factors contributing to this are largely speculative. In addition, barriers that are frequently considered as patientlevel, with respect to cultural background, belief systems and language considerations often originate due to limited organizational resources directed toward a diverse patient population.

Finally, evidence about the role of the broader political and economic environments in facilitating LDKT has largely been anecdotal. 38 For example, a longitudinal study of 44 nations suggests that policies for presumed consent for deceased organ donation may negatively influence LDKT rates. 39 However, causality could not be established within the scope of this observational research. There are undoubtedly important environmental factors that significantly impact LDKT delivery. This includes the influences of provincial/state and national governmental bodies, and nongovernmental organizations. Significant gaps exist in legislation and policy frameworks to guide provincial transplant programs. 13, 7 Thus, in 2017 Prime Minister Justin Trudeau identified "facilitating collaboration on an organ and tissues donation and transplantation system that gives Canadians timely and effective access to care" as a priority to his then Minister of Health. 40 However, there is a lack of a centralized source of information and the organization of LDKT varies across different provinces. It is subject to mandates, structures, resources, and expenditure allocation that are localized to a particular province's leadership. There is substantial variability in the support for living donors and they are known to incur out-of-pocket costs and those related to lost productivity. 38, 41 Although recognized, these barriers are not adequately addressed and attempts to attain financial neutrality for donors have been met with challenging ethical and legal considerations. This suggests the importance of attending to environmental factors that influence the execution of LDKT within the health system that delivers LDKT.

Barriers and disparities in access to LDKT have multiple causes and some are well recognized. [2] [3] [4] Elimination or reduction of these requires a better understanding of how a health system operates and calls for multilevel interventions to occur simultaneously or in close succession. 42 Leading health services researchers have argued that failure to understand the complexity of health systems is the reason why strategies and interventions based on isolated concepts or goals, such as access to a particular service, so often fall short of desired objectives. 43, 44 We believe that focusing on one level at a time leads to disjointed efforts that, despite being resource-intensive, have not increased LDKT and have amplified, perhaps caused, disparities in access to LDKT. Thus, we propose a comprehensive health systems approach to better understand the delivery of LDKT and how this can inform stronger and sustainable multilevel interventions.

The CAS thinking is an approach that has been used extensively and successfully to inform change and development in a range of sectors, such as education, engineering, and management. 44 It proposes that a system like health care is a dynamic network of agents acting in parallel, constantly reacting to what the other agents are doing, which in turn influences behavior and the network as a whole. 45 Health services researchers recommend CAS thinking to understand the constructs and dynamics of a health system. 43, 44 LDKT, as any other field of health care delivery, can be classified as a CAS because the various elements within it, such as organizations, transplant teams, referring teams, donors, and patients, are interconnected agents that work in nonlinear and evolving ways. 43 

Health systems understanding then entails analyzing and unpacking a CAS to identify its parts and relationships. 43 A health system is divided into 4 nested and interconnected levels with the patient at its core. 24 These are (1) the individual patient; (2) the care teams, which include the multidisciplinary care providers and social support of the patient;

(3) the organizations that provide infrastructure and resources; and (4) the political and economic environment. These levels provide the rough divisions of labor and interdependencies among major elements of the system, and most importantly, "the levers for change." 24 We propose a similar approach to LDKT delivery described within a CAS framework ( Figure 2 ). Such an approach can be used to understand how connected and multilevel interactions produce barriers and facilitators to LDKT. Many have argued for such approaches when designing and applying interventions and assessments in health care. 46 Indeed, recent work has utilized such forms of systems learning to address racial disparities in health care and transplantation. 3

In a high-performing health system, every level within it recognizes its dependence and influence on all other levels, and the imperative of addressing interventions targeting each level to optimize the performance of the system as a whole. 14, 24 Equally, multilevel interventions can help address determinants of health, and better address barriers that lead to disparities in access to care, such as those related to cultural background, belief systems, and language considerations. 42, 46 This is because the theoretical constructs of CAS emphasize understanding interdependent system dynamics. Thus, a CAS approach can be used to address systemic issues that persist in the field of LDKT, as it can inform multipronged and sensitive interventions that engage multiple stakeholders at all levels of a health system. 14, 29, 30 As well as improving upon interventions that address recognized problems, such as inadequate resources for patient education, we consider that engaging with the complexity of a health system will be essential to targeting organizational and environmental barriers to LDKT as outlined in Figure 2 .

In several fields of health care, such as cancer care and diabetes management, it is widely recognized that effective interventions must influence multiple levels of a health system. 47, 48 There is some evidence that multilevel interventions to increase LDKT are more effective as well. For example, the Live Donor Champion Program developed at Johns Hopkins University offers a 2-level approach. 23 Herein, a 5-to-6-week educational program targeted the patient (n = 15) and a member of their care team identified by the patient as their champion. Following this intervention, 25 potential donors contacted the center, 4 participants received LDKT, and 3 additional participants had donors in evaluation, compared with zero among matched controls (P < .001). Perhaps the best example of CAS being used to inform multilevel intervention is the work from Gordon and colleagues, who developed a culturally competent and linguistically congruent program. 49 They intervened on multiple levels that went beyond the patient-provider interaction and identified this approach to be more holistic and effective in implementing their program. The program was associated with a 74% increase in the target population receiving LDKTs. Among their recommendations is the need to adjust institutional infrastructure to accommodate interventions, recognizing that effective interventions require understanding what factors challenge care delivery processes.

Some issues within this paradigm shift are anticipated. First, research methodologies for studies pertaining to health systems learning are underdeveloped and proposed interventions are often contextual engaging few levels. 42, 46, 50 Recently, we have employed a qualitative methodology with a CAS framework to conduct a case study of a high-performing provincial health system in Canada. 14 Several systemic factors were recognized as barriers and facilitators to LDKT. Although well recognized across many health care domains, qualitative methodologies remain underutilized in transplantation research. Second, the impact of multilevel interventions on individual patients may be gradual and one might not see the immediate effects. 42 Also, a CAS is not static but rather will evolve and adapt over time; models of care and interventions will need to be adjusted accordingly. 43 This requires long-term commitment and support that may prove challenging to secure. A scoping review of multilevel interventions in diabetes prevention and treatment in Canada identified buy-in from various key parties and organizations as a key challenge. 51 Finally, a multilevel approach puts a big impetus on the fourth level of the health system, that is, the environment under which the other 3 levels operate, such as regulatory, financial, and payment regimes. Implementing policy-level changes for interventions might result in greater health impacts, 42 which may require strong advocacy and lobbying from the transplant community. Federal agencies, such as the Canadian Institutes of Health Research and the Kidney Foundation of Canada, are some of the primary sources of funding for research. Support from them and other federal and state organizations will influence the trajectories of health care and research and support these multileveled interventions. 24 To create long-lasting and comprehensive improvements, buy-in from political leaders and federal and provincial representatives is needed. 42

We offer our personal viewpoint that current approaches to increasing LDKT are deficient, as they often put the impetus of finding a donor on the patient, contribute to disparities in access to LDKT, and do not adequately address barriers faced by care teams and organizations. Thus, we suggest that there is a need to engage with health systems as a CAS made up of dynamic, nested, and interconnected levels, with the patient at its core. This model may be used to better inform multilevel interventions and guide how interventions could be introduced and sustained. Overall, we recommend this paradigm shift to understanding how health systems deliver LDKT to increase rates and improve access to this gold-standard treatment.

CAS, complex adaptive system; LDKT, living-donor kidney transplantation.

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The author(s) declared the following potential conflicts of interest with respect to the research, authorship, and/or publication of this article: S.S. has received an education grant from Amgen Canada.

The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This work was supported by the Gift of Life Institute Clinical Faculty Development Research Grant from the American Society of Transplantation. The funding organization had no role in the design and conduct of the study; collection, management, analysis, and interpretation of the data; and preparation, writing, review, or approval of the manuscript.

Shaifali Sandal https://orcid.org/0000-0003-1941-0598

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