key: cord-0014482-ablui9gj authors: Muthuri, Rose Nabi Deborah Karimi; Senkubuge, Flavia; Hongoro, Charles title: An Investigation of Healthcare Professionals’ Motivation in Public and Mission Hospitals in Meru County, Kenya date: 2020-12-02 journal: Healthcare (Basel) DOI: 10.3390/healthcare8040530 sha: 495a3b3cb207a4fe4e4f3c56c34cf5bbada536d1 doc_id: 14482 cord_uid: ablui9gj Strengthening health systems in developing countries such as Kenya is required to achieve the third United Nations’ Sustainable Development Goal of health for all, at all ages. However, Kenya is experiencing a “brain drain” and a critical shortage of healthcare professionals. There is a need to identify the factors that motivate healthcare workers to work in the health sector in rural and marginalized areas. This cross-sectional study aims to investigate the factors associated with the level and types of motivation among healthcare professionals in public and mission hospitals in Meru county, Kenya. Data were collected from 24 public and mission hospitals using a self-administered structured questionnaire. A total of 553 healthcare professionals participated in this study; 78.48% from public hospitals and 21.52% from mission hospitals. Hospital ownership was statistically nonsignificant in healthcare professionals’ overall motivation (p > 0.05). The results showed that sociodemographic and work-environment factors explained 29.95% of the variation in overall motivation scores among participants. Findings indicate there are more similarities than disparities among healthcare professionals’ motivation factors, regardless of hospital ownership; therefore, motivation strategies should be developed and applied in both public and private not-for-profit hospitals to ensure an effective healthcare workforce and strengthen healthcare systems in Kenya. Strengthening healthcare systems in developing countries is required to achieve the third United Nations Sustainable Development Goal (SDG3). The SDG3 aims to "Ensure healthy lives and promote well-being for all, at all ages" [1] (p. 14). Specifically, Target 3C underscores the necessity for countries to develop, train, recruit, and retain a healthcare workforce to increase healthcare-worker density and improve their distribution to promote equitable healthcare [2] . Hence, healthcare-workforce strengthening is paramount to ensure stronger healthcare systems. To facilitate the achievement of Target 3C, the 64th World Health Assembly (WHA) passed a resolution on "Health Workforce Strengthening" (WHA 64.6) in 2011 [3] . The resolution recognizes the healthcare workforce as a significant component of healthcare systems and underscores the importance of enhancing their well-being to strengthen national healthcare systems and improve healthcare outcomes [3] . Concerning motivation, the WHA The primary aim of this study is to investigate the factors associated with the level and types of motivation among healthcare professionals in public and mission hospitals in Meru county, Kenya. The research questions we aim to answer are the following: 1 . What are the most important and strongly supported motivational subscales among healthcare professionals? 2. What are the intrinsic and extrinsic motivators comprising healthcare professionals' overall motivation? 3. Is there a statistically significant relationship between healthcare professionals' overall motivation and hospital ownership? 4. What are the statistically significant differences between the mean ratings of motivational outcomes in public and mission hospitals? According to the World Health Organization (WHO) Regional Committee for Africa resolution AFR/RC67/11, "The vision is to accelerate progress toward achieving UHC in member states by ensuring universal access to skilled and motivated health workers" [17] (p. 7). This resolution demonstrates the need for healthcare workforce strengthening to achieve UHC and SDG3. The current study will contribute to the existing literature on the motivating factors for the healthcare workforce in public and private not-for-profit healthcare sectors. This information is vital for healthcare policymakers and managers to develop and implement pertinent evidence-based policies and strategies aimed at promoting healthcare professionals' motivation and well-being. In the mid-1980s, Deci and Ryan [18] developed an empirically-based self-determination theory (SDT). SDT specifically argues that two motivational types, intrinsic and extrinsic motivation, define the origin and strength of motivation [19, 20] . These types of motivation significantly contribute to higher volition, more effective performance, and long-term persistence, especially when doing complex tasks [19, 20] . Individuals are said to be intrinsically motivated when they do something based on their own interests and enjoyment [21] . Extrinsically-motivated individuals do something for reasons other than inherent satisfaction [21] . SDT argues that motivation requires a supportive environment that addresses three needs: autonomy, competence, and relatedness [22] . This stems from the idea that human beings are motivated to achieve psychological growth and integration through learning, mastery, and connection with others [21] . A complete lack of motivation is known as amotivation. Amotivation is detrimental to the workplace because it is negatively associated with performance, engagement, learning, and well-being [21] . The theory highlights the fact that the type of motivation behind actions is as important as the opposing forces that could inhibit the intended actions. SDT has been applied in multiple settings, including healthcare in Burkina Faso [23] , Malawi [24] , and Canada [25] , among others. Thus far, there is no existing study that has applied SDT when investigating healthcare professionals' motivation in Kenya. This study was carried out in Meru county, on the eastern slopes of Mount Kenya, which is one of 47 counties in Kenya. As of July 2020, Meru county had a total population of about 1,545,714 people [26] and a population growth rate of 2.1% per year [27] . It is mainly a rural area that relies on agriculture [27] . This study focuses on Meru county because there has been no similar research in this locality and most problems related to critical shortages of healthcare professionals are in rural areas. Most rural hospitals in Kenya are public or private not-for-profit (mission) hospitals, as opposed to private for-profit hospitals; thus, we focused on public and mission hospitals. The county healthcare system consists of 183 health facilities, of which 63.4% are public, 24.0% are faith-based (mission), 1.6% are nongovernmental organizations, and 11.0% are private for-profit [28] . The healthcare referral system in the county is organized into five levels. These are community health workers who offer primary healthcare at Level 1, dispensaries at Level 2, healthcare centers at Level 3, subcounty (previously district) hospitals at Level 4, and the county teaching and referral hospital at Level 5 [27, 29] . In 2018, the human resources for healthcare (HRH) across all cadres in Meru county amounted to 1872 healthcare professionals [27] . This study focuses on Levels 4 and 5 health facilities because they are referral hospitals. Being at the top of primary healthcare, the professionals who work there supervise and provide guidelines to all lower levels in the healthcare system [30] . In Meru county, there are 23 Level 4 hospitals and one Level 5 hospital [27] . This research was conducted in the 24 public and mission (faith-based) hospitals in Meru county. Simple random sampling was done among healthcare professionals in the hospitals, excluding support staff. At the time of the study, the total population of public and mission healthcare professionals eligible to participate as per our criteria was N = 954. A structured self-administered questionnaire was randomly distributed to healthcare professionals of different cadres at the hospitals. The professionals included physician and specialist doctors, clinical officers, nursing personnel, dentistry personnel, pharmaceutical personnel, medical laboratory scientists, nutritionists, public health specialists, mental health specialists, physiotherapists, radiologists, and health records officers. Participants were presented with an informed consent document, which all participants voluntarily signed before completing the questionnaire. In total, the overall response rate was 97.7%, with a total of 566 questionnaires returned. Thirteen of the returned questionnaires were excluded because 50% or more of the answers were not completed. Thus, our final sample size was 553 healthcare professionals. The data were collected in June and July 2020, during the COVID-19 global pandemic. However, during that time, Meru county only had 16 reported COVID-19 cases as of 30 June and only 32 reported cases at the end of July in a population of 1,545,714 individuals [23, 28] . Therefore, the data were collected when the number of COVID-19 cases was low, and the pandemic did not adversely influence the data collection period of this study. Mbindyo et al. developed a 23-item self-administered questionnaire to measure motivation based on seven work-motivation constructs: general motivation, burnout, job satisfaction, intrinsic job satisfaction, organization commitment, conscientiousness, and timeliness and attendance [31] . The items are scored on a Likert scale with a range from 1 to 5, where 1 signifies "strongly disagree" and 5 denotes "strongly agree" for positively worded items. About 40% of the items are negatively worded to avoid response-set bias. For negatively-worded questions, the coding is reversed, with 1 signifying "strongly agree" and 5 signifying "strongly disagree" [31] . Collectively, the scores from the seven underlying constructs reveal the overall motivation among the participants [31] . The data collection instrument has been validated and found useful in Kenya [31, 32] , Ethiopia, [33] and Zambia [34] . According to Hair et al. [35] , if the Cronbach's alpha is higher than 0.70 on a scale of 0 to 1, then the tool is reliable. Previously, the internal consistency of the scale had been assured with a Cronbach's alpha of 0.75 and 0.70 [31, 33] . Internal consistency in this study was assured with a Cronbach's alpha of 0.85, showing that the scale was reliable in measuring motivation among the participants (see Table A1 for details of the internal consistency of the motivational subscales). Sociodemographic and work environment sections were also included in the questionnaire, which was pretested among healthcare professionals. Pretesting focused on assessing the relevance and comprehensibility of the items. Contextualized application of the sociodemographic and work-environment aspects was applied as per the Kenyan setting. Data entry, transformation, and analysis were performed using Excel (Microsoft, Redmond, WA, USA) and STATA 15.1 ® (StataCorp., College Station, TX, USA). This research used descriptive statistics (frequencies, means, medians, and standard deviations), the relative importance index (RII), mean absolute deviation from the median (MADM), and multivariate regression analysis. The descriptive statistics describe the data precisely using percentages, frequency distributions, and measures of central tendency. The relative importance of motivational outcomes was measured using RII. Subsequently, a ranking using RIIs of the motivational outcomes was performed. The RII formula used to analyze the relative index is as follows: where W is the weighting given by each participant on a 5-point Likert scale, in which 1 indicates low motivation and 5 indicates higher motivation; A is the highest weight, which was 5; N is the total number of participants. RII ranges between 0 and 1, where values between (0.8 ≤ RII ≤ 1) are high, (0.6 ≤ RII ≤ 0.8) are high-medium, (0.4 ≤ RII ≤ 0.6) are medium, (0.2 ≤ RII ≤ 0.4) are medium-low, and (0 ≤ RII ≤ 0.2) are low [36] . MADM is the degree to which participants agree with each statement/question, as indicated by the average distance from the participants' median rating [37] . MADM was applied in studies among healthcare professionals, using a Likert scale, by Hutchings et al. in 2005 [38] and Taylor et al. in 2016 [37] . In the present study, we calculated MADM using a five-point Likert scale. The MADM process involves the following: Step 1: Calculate the median of each of the 23 variables; Step 2: Calculate the absolute deviation for each variable value (x) using the formula [xi − median]; Step 3: Find the median of the absolute deviations (MAD); Step 4: Calculate the mean of the absolute deviation, also known as MADM. A median of 4-5 signifies strong support, a score of 3 signifies moderate support, and a score of 1-2 signifies low support. MADMs were measured and the values were classified into three levels of agreement, where values (<1.08) signify high agreement, (1.08-1.41) signify moderate agreement, and (>1.41) signify low agreement [37] . Analysis of variance (ANOVA) comparing the overall motivation and hospital ownership was performed. ANOVA was also performed by comparing the means of motivational outcomes between hospital ownership groups; a 5% significance level (p < 0.05) was applied as a cut-off point in all cases. To perform regression analyses, data were recoded to dichotomous (or dummy) variables for ordinal data, excluding continuous variables (see Table 1 ). Table 1 . Descriptions of sociodemographic and work environment variables. Hospital ownership (X 1 ) 0 = Public hospital; 1 = Mission hospital. Participants' age in years. Shillings (X 4 ) 0 = ≤ 15,000 to 45,000; 1 = 45,999-105,999 or more. Marital status (X 5 ) 0 = Single, Divorced, or Widowed; 1 = Married Qualifications (X 6 ) 0 = Certificate and Diploma; 1 = Bachelor's degree or higher. Years of experience (X 7 ) Participants' years of professional practice. HRH professional cadre (X 8 ) 0 = nonclinical healthcare professionals (medical laboratory scientists, public health specialists, nutritionists, physiotherapists, radiologists, and health records officers). 1 = clinical healthcare professionals (physicians, specialists, nurses, dentists, pharmacists, clinical officers, and mental health practitioners). Type of employment (X 9 ) 0 = Part-time; 1 = Full-time. In-service training (X 10 ) 0 = No; 1 = Yes Hours worked per week (X 11 ) The number of hours participants work per week. Household size (X 12 ) The number of people in the respondent's household, including themselves. Staff housing (X 13 Multivariate regression analyses were performed to identify the statistically significant factors of healthcare professionals' motivation. Motivation (Y i ) was the dependent variable, and sociodemographic and work environment factors were independent variables (X ji ). The linear multivariate regression model estimated in this study is represented below [39] : β 0 = indicates the constant or intercept term capturing the unexplained variations in the dependent variable Y. β 1 = the slope coefficient measuring the amount that Y will change when X changes by a single unit. i = goes from 1 to n; in this case, the 25 variables. X 1i = stands for the ith observation value for the independent variable of X 1 . ∈ i = is the error (disturbance) term that represents other factors that affect motivation but are not explicitly considered in the model. Student's t-test was used to determine whether each independent variable regression slope coefficient was statistically significant at a 95% level of confidence. A two-tailed t-test was applied to the nondirectional hypotheses. The 5% significance level indicates that factors with p-values less than or equal to 0.05 are regarded as statically significant. Three institutions approved the study protocol. The initial approval was from the Faculty of Health Sciences Research Ethical Committee, University of Pretoria, South Africa (approval number 718/2019). The subsequent approval was in Kenya from the Institutional Review Board, United States International University, Africa (ethical approved number USIU-A/IRB/130-2020). At the national level, approval to carry out this study was granted by the National Commission for Science, Technology, and Innovation (NACOSTI; research license number NACOSTI/P/20/4133). Approval was received from the Department of Health, Meru county Government (approval number CGM/COH/1/17 (50)). Administrative approval from all the 24 hospitals was obtained, and informed consent forms were signed by the individuals who voluntarily participated in this study. A total of 553 healthcare professionals from various cadres participated in this study. Participants' median age was 35 years, with a range of 20 to 78 years. Three-quarters (74.5%) worked in public hospitals. Females accounted for 61.3%, and 63.1% of participants were married. Among the 553 participants, 60.6% were diploma holders, 93.3% were employed full-time, and 66% had received in-service training. On average, participants had 10 years of professional experience and worked 39 h per week. Approximately 48.2% of the participants earned 65,000 Kenyan Shillings (KES) (USD 650) or less per month, and the median household size was three people. Most (86.62%) of the participants were not offered staff housing. Of the 13.38% who were offered staff housing, 11.57% lived in permanent-type structures (stone or concrete), 1.63% were in semipermanent housing (steel or wooden walls and concrete floor), and 0.8% were offered temporary housing (a hut or mud house). The skill mix represented among the participants included nursing professionals (30.56%), clinical officers (18.08%), medical laboratory scientists (9.76%), dentistry professionals (9.40%), pharmaceutical professionals (7.41%), public health specialists (7.23%), physicians or specialist doctors (5.61%), health records officers (3.62%), nutrition and dietetic specialists (3.07%), physiotherapists (2.17%), radiologists (2.17%), and mental health specialists (0.90%). Table 2 presents the mean and standard deviation (SD) scores for each motivation outcome/construct depicted in three categories: overall, public hospitals, and mission hospitals. The order from the highest-ranked motivator to the lowest was conscientiousness, timeliness and attendance, intrinsic job satisfaction, job satisfaction, general motivation, burnout, and organizational commitment. In public hospitals, participants' mean scores for conscientiousness were the highest and organizational commitment was the lowest, while in mission hospitals, the mean scores for timeliness and attendance were the highest and the organizational commitment score was the lowest. Overall, participants in both public and mission hospitals had the highest mean scores for conscientiousness and lowest for organization commitment. The details of the mean, median, and standard deviation scores for each question can be found in Table S1 . The motivation outcomes were ranked according to their RIIs. Table 3 illustrates the RIIs and rank of the motivation constructs/outcomes among the participants. Five motivational outcomes had high-medium relative importance, which, in order of highest to lowest, were conscientiousness, organizational commitment, intrinsic job satisfaction, job satisfaction, and general motivation. Burnout held the sixth position with medium relative importance, and timeliness and attendance were in the seventh position with medium-low relative importance. Details on RIIs for all the questions can be found in Table S2 . Table 3 . Relative importance of motivation outcomes among healthcare professionals (N = 553). Relative Importance Index Importance Table 4 shows a high agreement with 91.3% (21/23) of the questions. This is depicted in the strong support of median scores between 4 and 5 on the 5-point Likert scale. The remaining two statements, "I do this job as it provides long-term security for me," and "I feel very little commitment to this hospital," had moderate and low support shown in median scores, at 3 and 2, respectively. The strength of agreement was high for 95.7% (22/23) of questions (see Table 4 ). However, the strength of agreement was low (MADM = 1.54) for one statement: "Sometimes when I get up in the morning, I dread having to face another day at work". The ANOVA results showed that hospital ownership had no statistically significant impact on the overall motivation of healthcare professionals in this study (p = 0.516). Approximately 0.08% (0.10% adjusted R 2 , F = 0.43, df = 552, p = 0.511) of the variation in the overall motivation of healthcare professionals was explained by hospital ownership. Table 5 demonstrates that five motivational outcomes had significant differences between public and mission hospitals' mean ratings, namely, burnout, job satisfaction, intrinsic job satisfaction, conscientiousness, and timeliness and attendance. However, two motivational outcomes showed statistically nonsignificant differences in the mean ratings between public and mission hospitals, namely, general motivation and organizational commitment. The coefficient of determination (R 2 ) of 0.2995 implies that the sociodemographic and work-environment variables included in the linear multivariate regression model explained 29.95% (26.63% if adjusted R 2 , F = 9.01, p < 0.001) of the variation in the participants' overall motivation. Table 6 shows the results of the multivariate regression model, where six independent variables were statistically significant, namely, household size, occurrence of water unavailability, safe drinking water, acceptable main source of water, handwashing station ≤5 m from toilets, and overall safety of the hospital environment. Seven sociodemographic variables had negative coefficients, but all were statistically nonsignificant: age, income, marital status, qualifications, HRH professional cadre, type of employment, and hours worked per week. Age, for example, was r = −0.070, meaning that as healthcare professionals' age increases, the less motivated they report being. Four work environment variables had negative coefficients: consistent supply of water, occurrence of water unavailability, safe drinking water, and risk when using toilet facilities. However, two variables were statistically significant: occurrence of unavailable water and safe drinking water. The other two work-environment independent variables (consistent supply of water and risk when using toilet facilities) were statistically nonsignificant. Healthcare professionals' motivation has been considered important in healthcare policy development. Using the types of motivation presented in SDT, namely, intrinsic and well-internalized extrinsic factors, results in autonomous motivation and hence reduces the probability of amotivation [21] . The present research will enhance the understanding of motivation levels and factors among healthcare professionals in a rural context, specifically, Meru county in Kenya. In this study, participants' overall motivation score was 75.55%. This is slightly higher than the scores reported in previous studies on Ethiopia [33] and Gaza [40] , with overall motivation scores of 58.6% and 66.2%, respectively. This study found high levels of agreement across the motivational outcomes among healthcare professionals in public and mission hospitals. However, within the motivation outcomes (subscales), some were significantly different between professionals at public versus mission hospitals. The motivational outcomes, in order of relative importance, were conscientiousness, organizational commitment, intrinsic job satisfaction, job satisfaction, general motivation, burnout, and timeliness and attendance. Conscientiousness is an intrinsic motivation outcome that was significantly different between healthcare professionals at public and mission hospitals. In this study, the respondents in public hospitals reported higher conscientiousness than those in mission hospitals. In this study, conscientiousness was the highest in terms of relative importance; conscientiousness refers to the tendency of an individual to follow norms and rules and exercise self-discipline by working on achieving organizational goals [41] . Similar findings were reported in Ethiopia, where conscientiousness was the highest dimension, with a mean of 4.06 [33] . Self-perceived conscientiousness among health workers in the public sector of Ethiopia was reported as being statistically significant [42] . Another study among healthcare employees in the private healthcare sector in India reported conscientiousness exerted a significant buffering effect against burnout [43] . This finding implies that healthcare professionals in this study and other studies perceive conscientiousness as a motivational outcome that positively impacts their motivation to work effectively. Organizational commitment is an intrinsic motivational outcome and was second highest in terms of relative importance among healthcare professionals. Organizational commitment is the extent to which an individual intrinsically adopts, identifies with, and is actively involved in their work to achieve organizational goals [44] . Our findings show no significant difference in organizational commitment based on hospital ownership. Franco and colleagues [14] stated that organizational commitment, also known as job commitment, can be increased through transformational leadership by ensuring the goals of the organization (e.g., hospitals) are personally relatable to the healthcare professionals, resulting in their increased motivation. Lack of organizational commitment could potentially result in poor implementation of crucial healthcare system reforms due to lack of motivation and can be attributed to incongruence in values and goals between healthcare professionals and their organization [14] . In this study, job satisfaction was an extrinsic motivation outcome defined as the overall degree of contentment a healthcare professional feels based on external factors relating to their work. A study in Portugal reported that job satisfaction positively correlated with all motivation factors and was a critical element of healthcare service delivery among healthcare workers [45] . The current study found that intrinsic job satisfaction was relatively more important than job satisfaction among the participants. Additionally, a Cyprus study reported that the highest motivator among doctors and nurses was achievement, characterized as an intrinsic factor involving the recognition of positive behavior and opportunities for career growth [46] . A cross-sectional design study in India found that medical officers ranked intrinsic factors related to motivation to be of higher importance than extrinsic factors of motivation [47] . Both job satisfaction and intrinsic job satisfaction were significantly different between public and mission hospitals, with healthcare professionals in mission hospitals reporting a higher job satisfaction mean score than those in public hospitals, at 3.80 versus 3.86, respectively. The opposite was true regarding intrinsic motivation, with public hospitals reporting a higher mean of 4.17, compared to 4.09 in mission hospitals. Burnout among healthcare professionals can be attributed to challenges such as shortage of personnel, excess workload, and lack of support [14] . These are challenges that can result in chronic stress and fatigue that can be depicted through the three dimensions of emotional exhaustion, depersonalization, and inefficacy [48] . In this study, participants perceived burnout as the sixth most important motivational outcome. Burnout significantly varied among healthcare professionals in public and mission hospitals, with mean scores of 3.33 and 3.46, respectively; those in mission hospitals experienced more burnout. In India, burnout was reported as a demotivator among health workers working in rural health facilities [49] . Thus, health policymakers need to develop motivation strategies and interventions geared toward empowering healthcare professionals to cope with stress in a healthy and proactive manner to avoid burnout. Timeliness and attendance are extrinsic motivational outcomes associated with punctuality and being present in the workplace during the required time. In this study, timeliness and attendance had a high mean score and were of the lowest relative importance to overall motivation among the participants. However, timeliness and attendance were significantly different between the public and mission hospitals, with professionals from mission hospitals having a higher mean score than those from public hospitals (4.39 versus 4.16, respectively) . Similarly, in Zambia, high scores for the timeliness motivation outcome were indicated by healthcare workers in rural health facilities [34] . In Ethiopia, moderate scores of 3.56 were reported among healthcare workers [33] . Our results imply that healthcare professionals are motivated to keep time and be present at work, although it may not have been the highest RII. Six predictors of healthcare professionals' overall motivation were revealed in this study: household size, the occurrence of water unavailability, safe drinking water, acceptable main source of water, handwashing station ≤5 m from toilets, and overall safety of the hospital environment. Household size was a significant extrinsic predictor of healthcare professionals' overall motivation; the larger the household size, the more motivated they were. This could be attributed to the larger responsibility stemming from the high number of dependents in their family [11] . Conversely, marital status was a negative predictor of overall motivation among the participants, implying that participants who were married were less motivated than those who were single, divorced, or widowed, but the results were nonsignificant. This finding is in line with a study in rural Tanzania that reported marital status as a significant predictor of healthcare workers' motivation, with married health workers being less motivated than their single, widowed, or separated colleagues [50] . Similarly, in Uganda, health workers who were single or separated reported higher motivation compared to their married colleagues [51] . These results imply that household size could be a well-internalized extrinsic motivator contributing to autonomous motivation in African nations. The opposite could be true for marital status, as marriage was associated with lower motivation scores, implying the possibility of reduced autonomous motivation and more controlled motivation. Work environment is a significant extrinsic motivation factor in healthcare professionals' motivation in Africa [52] . A study in Tanzania reported a poor work environment as the second-highest demotivator among healthcare workers, especially among clinically-trained professionals [53] . In India, public and private health workers rated a good work environment as more important than good income [54] . In this study, the unavailability of water in the hospital significantly decreased healthcare professionals' motivation; a perceived acceptable primary source of water (in terms of color, odor, and taste) resulted in increasing overall motivation. Furthermore, the closer the handwashing station was to the toilets, the more motivated the healthcare professionals were. The existence of formal hospital waste disposal systems also increased overall motivation. The participants reported that the higher the perception of a safe hospital working environment, the higher their overall motivation. Our findings were concurrent with a study in Benin and Kenya, in which healthcare professionals reported a good working environment is a significant factor in their motivation [52] . Similarly, in Jordan, a cross-sectional study among 582 registered nurses indicated that the work environment was positively related to a nurse's motivation to stay [55] . On the contrary, a poor working environment/condition led to demotivation among the healthcare workforce [52] ; the same was confirmed in a study in Cyprus [46] . Our findings imply that, although the work environment is an extrinsic factor, the healthcare professionals in our study perceive it as an enabler of achieving organizational goals. This indicates that the work environment is an example of a well-internalized extrinsic motivator [20, 21] among the participants in this study. Therefore, improving the work environment can be a strategy for simultaneously increasing healthcare professionals' autonomous motivation and quality of care. In Ethiopia, the type of hospital is an extrinsic factor that has been strongly associated with increased intrinsic motivation [33] ; however, hospital ownership or type of hospital was a statistically nonsignificant predictor of healthcare professionals' motivation in this study. Our results imply that there was no significant difference between participants' overall motivation in public and mission hospitals, suggesting that similar policies and strategies to increase motivation can be applied to both settings. However, comparing the results from the Ethiopian study with the present research also shows the need for investigating the role of hospital ownership in multiple settings to capture similarities or differences. The six predictors of healthcare professionals' motivation revealed in this study are related to their family, health, and safety. The findings on the predictors and motivational outcomes show the role of intrinsic and well-internalized extrinsic factors on the overall motivation of the participants. Based on SDT, our results contribute to the knowledge regarding the role of intrinsic and well-internalized extrinsic factors in a rural health care setting. Our research findings suggest that healthcare professionals primarily strive for autonomous motivation, which is a potential focus for motivation interventions. Both intrinsic and well-internalized extrinsic factors are key for autonomous motivation and positively impact psychological growth, mastery, and connectedness, which are key to enhancing and maintaining motivation at work [20, 21] . In the Kenyan context, this is the first study to investigate motivation among healthcare professionals guided by SDT. This paper presents the level of motivation and type of motivation factors influencing healthcare professionals' self-assessed motivation in public and mission hospitals in Meru county, Kenya. Their overall motivation was moderately high, regardless of the multiple challenges the healthcare workforce faces when working in a suboptimally functioning health system. The findings show that there was no significant difference between healthcare professionals' overall motivation and hospital ownership. However, among four specific motivational outcomes, there were significant differences based on hospital ownership. The top three relatively important motivational outcomes were conscientiousness, organizational commitment, and intrinsic job satisfaction. Healthcare professionals' overall motivation was predicted by household size and four work environment factors that are concurrent and relevant in the African context based on previous studies. Based on SDT, the well-internalized extrinsic factors and intrinsic motivational outcomes reported in this study show that both intrinsic and extrinsic factors have an impact on healthcare professionals' motivation; thus, neither should be neglected. Specifically, these results contribute to the knowledge of factors that impact psychological growth, mastery, and connectedness, which are critical for enhancing motivation in a healthcare setting [21] . Furthermore, among the six predictors, five were majorly related to health and safety issues, showing the significance of the healthcare professionals' health in amplifying their motivation. These findings contribute to bridging the knowledge gap and could assist county healthcare policymakers and healthcare facility managers in developing pertinent evidence-based policies and interventions aimed at increasing motivation that contribute to strengthening healthcare systems and the healthcare workforce. This study applied a cross-sectional design that investigated healthcare professionals' motivation in public and mission hospitals at one point in time. Due to the study design, only correlations and strengths of relationships between variables could be reported, not causality. The questionnaire used in this study used a Likert-type scale; thus, response bias and social desirability bias may be present. To reduce these tendencies and biases, half the questions were positively worded and half were negatively worded [31] . Additionally, participants were requested to be as honest as possible, and anonymity was ensured. Selection bias could be a possible limitation because the healthcare professionals that participated could have been more motivated than those who were absent when the questionnaires were being completed. First, the Government of Meru County could fund experimental design studies to develop and evaluate the cost-effectiveness of alternative interventions for healthcare professionals' motivation in the context of strengthening healthcare systems. Since the present study was conducted in a rural area that is relatively endowed with a good climate and fertile volcanic soils that are conducive to agriculture, the national government ought to consider sponsoring motivation studies in the semiarid and insecure counties to identify the motivation factors that could be used to attract and retain healthcare professionals in such challenging environments [5] . Such studies would yield a comprehensive nationwide understanding of factors influencing healthcare professionals' motivation. These studies could bridge extant knowledge gaps and could both inform and transform motivational policies and interventions that are applicable and relevant to the Kenyan healthcare system. The following are available online at http://www.mdpi.com/2227-9032/8/4/530/s1. Table S1 : Motivation outcomes and 23 questions with the median, mean and standard deviation scores (n = 553). Table S2 : Relative importance indices for all 23 questions (n = 553). We thank the participants of this study. We express gratitude to the Department of Health, Meru County and the hospital management teams who permitted the present study to be conducted in their health facilities. We are thankful to the management of the University of Pretoria for supporting this study. We are grateful to God for providing the resources we needed to perform this study. The authors declare no conflict of interest. Transforming Our World: The 2030 Agenda for Sustainable Development A/RES/70/1; United Nations World Health Organization. World Health Statistics 2019: Monitoring Health for the Sustainable Development Goals World Health Organization. Health workforce strengthening. Sixty-fouth World Health Assembly Resolution WHA 64.6; WHO Working Together for Health: The World Health Report Determinants of Motivation among Healthcare Workers in the East African Community between 2009-2019: A Systematic Review Tackling health professionals' strikes: An essential part of health system strengthening in Kenya To research (or not) that is the question: Ethical issues in research when medical care is disrupted by political action: A case study from Eldoret, Kenya Impact of health workers' strike in august 2014 on health services in Mombasa county referral hospital, Kenya. J. Health Care Poor Underserved The Cost of Health-related Brain Drain to the WHO African Region Factors affecting motivation and retention of primary health care workers in three disparate regions in Kenya. Human Resour. Health Model of Broken Home: Parental Death-Divorce Hypothesis of Male Juvenile Delinquency in Nigeria and Ghana Prolonged health worker strikes in Kenya-perspectives and experiences of frontline health managers and local communities in Kilifi County Health sector reform and public sector health worker motivation: A conceptual framework World Health Organization. Follow-up of the Recifie Political Declaration on Human Resources for Health: Renewed Commitments towards Univesal Health Coverage Resolution WHA67.24 Everybody's Business: Strengthening Health Systems to Improve Health Outcomes. WHO'S Framework for Action Regional Committee for Africa. The African Regional Framework for the Implementation of the Global Strategy on Human Resources for Health AFR/RC67/11; World Health Organization Regional Office for Africa: Victoria Fall, Republic of Zimbabwe Intrinsic Motivation and Self-Determination in Human Behavior Self-determination theory: A macrotheory of human motivation, development, and health Self-determination theory and work motivation Intrinsic and extrinsic motivation from a self-determination theory perspective: Definitions, theory, practices, and future directions What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior Measuring health workers' motivation composition: Validation of a scale based on Self-Determination Theory in Burkina Faso How does performance-based financing affect health workers' intrinsic motivation? A Self-Determination Theory-based mixed-methods study in Malawi The importance of perceived autonomy support for the psychological health and work satisfaction of health professionals: Not only supervisors count, colleagues too! Motiv COVID-19 Outbreak in Kenya: Daily Situation Report-132; Ministry of Health, Government of Kenya About Meru County Health Department Ministry of Medical Services; Ministry of Public Health and Sanitation. Kenya Quality Assurance Model for Health Quality Standards for Kenya Essential Package of Health Ministry of Health. Kenya Health Sector Referral Implementation Guidelines Developing a tool to measure health worker motivation in district hospitals in Kenya Contextual influences on health worker motivation in district hospitals in Kenya Motivation of health workers and associated factors in public hospitals of West Amhara Measuring health workers' motivation in rural health facilities: Baseline results from three study districts in Zambia Relative importance index of sustainable design and construction activities criteria for green highway Modified international e-Delphi survey to define healthcare professional competencies for working with teenagers and young adults with cancer An experimental study of determinants of the extent of disagreement within clinical guideline development groups. Qual. Safety Health Care Using Econometrics: A Practical Guide Nurses' motivation and their performance at European Gaza Hospital in Gaza Strip Handbook of Individual Differences in Social Behavior Job satisfaction and motivation among public sector health workers: Evidence from Ethiopia Conscientiousness, neuroticism and burnout among healthcare employees Examining transformational leadership, job satisfaction, organizational commitment and organizational trust in Turkish hospitals: Public servants versus private sector employees Working with cancer: Motivation and job satisfaction Motivation and job satisfaction among medical and nursing staff in a Cyprus public general hospital Beyond job security and money: Driving factors of motivation for government doctors in India How do stressors lead to burnout? The mediating role of motivation Measuring and understanding motivation among community health workers in rural health facilities in India-a mixed method study Measuring three aspects of motivation among health workers at primary level health facilities in rural Tanzania Motivation of Community Health Volunteers in rural Uganda: The interconnectedness of knowledge, relationship and action Health worker motivation in Africa: The role of non-financial incentives and human resource management tools Motivation of health care workers in Tanzania: A case study of Muhimbili National Hospital Job satisfaction and motivation of health workers in public and private sectors: Cross-sectional analysis from two Indian states Jordanian Nursing Work Environments, Intent to Stay, and Job Satisfaction