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news-008301		‘Service with a smile’ plus tipping leads to sexual harassment for majority of service employees, study shows | News | Notre Dame News | University of Notre Dame			.html	text/html	744	23	38	University of Notre Dame Skip To Content Skip To Navigation Skip To Search University of Notre Dame Notre Dame News Experts ND in the News Subscribe About Us Home Contact Search Menu Home › News › ‘Service with a smile’ plus tipping leads to sexual harassment for majority of service employees, study shows ‘Service with a smile’ plus tipping leads to sexual harassment for majority of service employees, study shows Published: July 19, 2021 Author: Shannon Roddel Waitress listening to customer Two common practices in the U.S. restaurant industry — service with a smile and tipping — contribute to a culture of sexual harassment, according to new research from the University of Notre Dame. “It’s really compelling, in my view,” Kundro said, “because we replicated this from both the perspective of the employee and the customer and our findings for each were the same — employees who rely on tips face more sexual harassment, but only when required to engage in ‘service with a smile.’” The study suggests that service organizations can reduce customer power and sexual harassment by eliminating tipping dependence and/or requirements for “service with a smile.”	cache/news-008301.html	txt/news-008301.txt