id	sid	tid	token	lemma	pos
pipe-0032	1	1	sliding	slide	VERB
pipe-0032	1	2	across	across	ADP
pipe-0032	1	3	the	the	DET
pipe-0032	1	4	database	database	NOUN
pipe-0032	1	5	divide	divide	NOUN
pipe-0032	1	6	with	with	ADP
pipe-0032	1	7	proactive	proactive	ADJ
pipe-0032	1	8	chat	chat	NOUN
pipe-0032	1	9	help	help	NOUN
pipe-0032	1	10	–	–	PUNCT
pipe-0032	1	11	in	in	ADP
pipe-0032	1	12	the	the	DET
pipe-0032	1	13	library	library	NOUN
pipe-0032	1	14	with	with	ADP
pipe-0032	1	15	the	the	DET
pipe-0032	1	16	lead	lead	NOUN
pipe-0032	1	17	pipe	pipe	NOUN
pipe-0032	1	18	skip	skip	NOUN
pipe-0032	1	19	to	to	ADP
pipe-0032	1	20	main	main	ADJ
pipe-0032	1	21	content	content	NOUN
pipe-0032	1	22	open	open	ADJ
pipe-0032	1	23	menu	menu	NOUN
pipe-0032	1	24	home	home	ADV
pipe-0032	1	25	about	about	ADP
pipe-0032	1	26	awards	award	NOUN
pipe-0032	1	27	&	&	CCONJ
pipe-0032	1	28	good	good	ADJ
pipe-0032	1	29	words	word	NOUN
pipe-0032	1	30	contact	contact	NOUN
pipe-0032	1	31	editorial	editorial	NOUN
pipe-0032	1	32	board	board	NOUN
pipe-0032	1	33	denisse	denisse	PROPN
pipe-0032	1	34	solis	solis	PROPN
pipe-0032	1	35	ian	ian	PROPN
pipe-0032	1	36	beilin	beilin	PROPN
pipe-0032	1	37	ikumi	ikumi	PROPN
pipe-0032	1	38	crocoll	crocoll	PROPN
pipe-0032	1	39	jaena	jaena	PROPN
pipe-0032	1	40	rae	rae	PROPN
pipe-0032	1	41	cabrera	cabrera	PROPN
pipe-0032	1	42	kellee	kellee	PROPN
pipe-0032	1	43	warren	warren	PROPN
pipe-0032	1	44	nicole	nicole	PROPN
pipe-0032	1	45	cooke	cooke	PROPN
pipe-0032	1	46	ryan	ryan	PROPN
pipe-0032	1	47	randall	randall	PROPN
pipe-0032	1	48	emeritus	emeritus	NOUN
pipe-0032	1	49	announcements	announcement	NOUN
pipe-0032	1	50	authors	author	NOUN
pipe-0032	1	51	archives	archive	NOUN
pipe-0032	1	52	conduct	conduct	VERB
pipe-0032	1	53	submission	submission	NOUN
pipe-0032	1	54	guidelines	guideline	NOUN
pipe-0032	1	55	lead	lead	VERB
pipe-0032	1	56	pipe	pipe	NOUN
pipe-0032	1	57	publication	publication	NOUN
pipe-0032	1	58	process	process	NOUN
pipe-0032	1	59	style	style	NOUN
pipe-0032	1	60	guide	guide	NOUN
pipe-0032	1	61	search	search	NOUN
pipe-0032	1	62	home	home	ADV
pipe-0032	1	63	about	about	ADP
pipe-0032	1	64	awards	award	NOUN
pipe-0032	1	65	&	&	CCONJ
pipe-0032	1	66	good	good	ADJ
pipe-0032	1	67	words	word	NOUN
pipe-0032	1	68	contact	contact	NOUN
pipe-0032	1	69	editorial	editorial	NOUN
pipe-0032	1	70	board	board	NOUN
pipe-0032	1	71	denisse	denisse	PROPN
pipe-0032	1	72	solis	solis	PROPN
pipe-0032	1	73	ian	ian	PROPN
pipe-0032	1	74	beilin	beilin	PROPN
pipe-0032	1	75	ikumi	ikumi	PROPN
pipe-0032	1	76	crocoll	crocoll	PROPN
pipe-0032	1	77	jaena	jaena	PROPN
pipe-0032	1	78	rae	rae	PROPN
pipe-0032	1	79	cabrera	cabrera	PROPN
pipe-0032	1	80	kellee	kellee	PROPN
pipe-0032	1	81	warren	warren	PROPN
pipe-0032	1	82	nicole	nicole	PROPN
pipe-0032	1	83	cooke	cooke	PROPN
pipe-0032	1	84	ryan	ryan	PROPN
pipe-0032	1	85	randall	randall	PROPN
pipe-0032	1	86	emeritus	emeritus	NOUN
pipe-0032	1	87	announcements	announcement	NOUN
pipe-0032	1	88	authors	author	NOUN
pipe-0032	1	89	archives	archive	NOUN
pipe-0032	1	90	conduct	conduct	VERB
pipe-0032	1	91	submission	submission	NOUN
pipe-0032	1	92	guidelines	guideline	NOUN
pipe-0032	1	93	lead	lead	VERB
pipe-0032	1	94	pipe	pipe	NOUN
pipe-0032	1	95	publication	publication	NOUN
pipe-0032	1	96	process	process	NOUN
pipe-0032	1	97	style	style	NOUN
pipe-0032	1	98	guide	guide	NOUN
pipe-0032	1	99	search	search	NOUN
pipe-0032	1	100	2019	2019	NUM
pipe-0032	1	101	21	21	NUM
pipe-0032	2	1	aug	aug	PROPN
pipe-0032	2	2	adrienne	adrienne	PROPN
pipe-0032	2	3	warner	warner	PROPN
pipe-0032	2	4	/4	/4	PROPN
pipe-0032	3	1	comments	comment	NOUN
pipe-0032	3	2	sliding	slide	VERB
pipe-0032	3	3	across	across	ADP
pipe-0032	3	4	the	the	DET
pipe-0032	3	5	database	database	NOUN
pipe-0032	3	6	divide	divide	NOUN
pipe-0032	3	7	with	with	ADP
pipe-0032	3	8	proactive	proactive	ADJ
pipe-0032	3	9	chat	chat	NOUN
pipe-0032	3	10	help	help	NOUN
pipe-0032	3	11	in	in	ADP
pipe-0032	3	12	brief	brief	ADJ
pipe-0032	3	13	proactive	proactive	ADJ
pipe-0032	3	14	chat	chat	NOUN
pipe-0032	3	15	help	help	NOUN
pipe-0032	3	16	has	have	AUX
pipe-0032	3	17	gained	gain	VERB
pipe-0032	3	18	attention	attention	NOUN
pipe-0032	3	19	in	in	ADP
pipe-0032	3	20	academic	academic	ADJ
pipe-0032	3	21	libraries	library	NOUN
pipe-0032	3	22	for	for	ADP
pipe-0032	3	23	increasing	increase	VERB
pipe-0032	3	24	the	the	DET
pipe-0032	3	25	number	number	NOUN
pipe-0032	3	26	of	of	ADP
pipe-0032	3	27	questions	question	NOUN
pipe-0032	3	28	from	from	ADP
pipe-0032	3	29	online	online	ADJ
pipe-0032	3	30	users	user	NOUN
pipe-0032	3	31	.	.	PUNCT
pipe-0032	4	1	librarians	librarian	NOUN
pipe-0032	4	2	have	have	AUX
pipe-0032	4	3	reported	report	VERB
pipe-0032	4	4	a	a	DET
pipe-0032	4	5	significant	significant	ADJ
pipe-0032	4	6	increase	increase	NOUN
pipe-0032	4	7	in	in	ADP
pipe-0032	4	8	chat	chat	NOUN
pipe-0032	4	9	traffic	traffic	NOUN
pipe-0032	4	10	,	,	PUNCT
pipe-0032	4	11	particularly	particularly	ADV
pipe-0032	4	12	related	relate	VERB
pipe-0032	4	13	to	to	ADP
pipe-0032	4	14	research	research	NOUN
pipe-0032	4	15	.	.	PUNCT
pipe-0032	5	1	so	so	ADV
pipe-0032	5	2	far	far	ADV
pipe-0032	5	3	,	,	PUNCT
pipe-0032	5	4	library	library	NOUN
pipe-0032	5	5	websites	website	NOUN
pipe-0032	5	6	have	have	AUX
pipe-0032	5	7	been	be	AUX
pipe-0032	5	8	the	the	DET
pipe-0032	5	9	primary	primary	ADJ
pipe-0032	5	10	target	target	NOUN
pipe-0032	5	11	of	of	ADP
pipe-0032	5	12	proactive	proactive	ADJ
pipe-0032	5	13	chat	chat	NOUN
pipe-0032	5	14	implementation	implementation	NOUN
pipe-0032	5	15	efforts	effort	NOUN
pipe-0032	5	16	,	,	PUNCT
pipe-0032	5	17	leaving	leave	VERB
pipe-0032	5	18	subscription	subscription	NOUN
pipe-0032	5	19	databases	database	NOUN
pipe-0032	5	20	largely	largely	ADV
pipe-0032	5	21	untouched	untouched	ADJ
pipe-0032	5	22	and	and	CCONJ
pipe-0032	5	23	their	their	PRON
pipe-0032	5	24	users	user	NOUN
pipe-0032	5	25	without	without	ADP
pipe-0032	5	26	help	help	NOUN
pipe-0032	5	27	.	.	PUNCT
pipe-0032	6	1	this	this	DET
pipe-0032	6	2	article	article	NOUN
pipe-0032	6	3	describes	describe	VERB
pipe-0032	6	4	how	how	SCONJ
pipe-0032	6	5	librarians	librarian	VERB
pipe-0032	6	6	at	at	ADP
pipe-0032	6	7	the	the	DET
pipe-0032	6	8	university	university	PROPN
pipe-0032	6	9	of	of	ADP
pipe-0032	6	10	new	new	PROPN
pipe-0032	6	11	mexico	mexico	PROPN
pipe-0032	6	12	collaborated	collaborate	VERB
pipe-0032	6	13	with	with	ADP
pipe-0032	6	14	vendors	vendor	NOUN
pipe-0032	6	15	to	to	PART
pipe-0032	6	16	embed	embed	VERB
pipe-0032	6	17	proactive	proactive	ADJ
pipe-0032	6	18	chat	chat	NOUN
pipe-0032	6	19	in	in	ADP
pipe-0032	6	20	databases	database	NOUN
pipe-0032	6	21	,	,	PUNCT
pipe-0032	6	22	detailing	detail	VERB
pipe-0032	6	23	the	the	DET
pipe-0032	6	24	process	process	NOUN
pipe-0032	6	25	,	,	PUNCT
pipe-0032	6	26	technical	technical	ADJ
pipe-0032	6	27	glitches	glitch	NOUN
pipe-0032	6	28	,	,	PUNCT
pipe-0032	6	29	and	and	CCONJ
pipe-0032	6	30	use	use	VERB
pipe-0032	6	31	trends	trend	NOUN
pipe-0032	6	32	.	.	PUNCT
pipe-0032	7	1	with	with	ADP
pipe-0032	7	2	this	this	DET
pipe-0032	7	3	project	project	NOUN
pipe-0032	7	4	,	,	PUNCT
pipe-0032	7	5	librarians	librarian	NOUN
pipe-0032	7	6	have	have	AUX
pipe-0032	7	7	pushed	push	VERB
pipe-0032	7	8	the	the	DET
pipe-0032	7	9	boundary	boundary	NOUN
pipe-0032	7	10	of	of	ADP
pipe-0032	7	11	chat	chat	ADJ
pipe-0032	7	12	help	help	NOUN
pipe-0032	7	13	into	into	ADP
pipe-0032	7	14	territory	territory	NOUN
pipe-0032	7	15	rich	rich	ADJ
pipe-0032	7	16	with	with	ADP
pipe-0032	7	17	opportunity	opportunity	NOUN
pipe-0032	7	18	to	to	PART
pipe-0032	7	19	directly	directly	ADV
pipe-0032	7	20	support	support	VERB
pipe-0032	7	21	online	online	ADJ
pipe-0032	7	22	scholars	scholar	NOUN
pipe-0032	7	23	at	at	ADP
pipe-0032	7	24	their	their	PRON
pipe-0032	7	25	point	point	NOUN
pipe-0032	7	26	of	of	ADP
pipe-0032	7	27	need	need	NOUN
pipe-0032	7	28	.	.	PUNCT
pipe-0032	8	1	insights	insight	NOUN
pipe-0032	8	2	outlined	outline	VERB
pipe-0032	8	3	here	here	ADV
pipe-0032	8	4	would	would	AUX
pipe-0032	8	5	be	be	AUX
pipe-0032	8	6	useful	useful	ADJ
pipe-0032	8	7	to	to	ADP
pipe-0032	8	8	librarians	librarian	NOUN
pipe-0032	8	9	considering	consider	VERB
pipe-0032	8	10	expanding	expand	VERB
pipe-0032	8	11	their	their	PRON
pipe-0032	8	12	chat	chat	NOUN
pipe-0032	8	13	reference	reference	NOUN
pipe-0032	8	14	service	service	NOUN
pipe-0032	8	15	to	to	ADP
pipe-0032	8	16	subscription	subscription	NOUN
pipe-0032	8	17	databases	database	NOUN
pipe-0032	8	18	and	and	CCONJ
pipe-0032	8	19	those	those	PRON
pipe-0032	8	20	interested	interested	ADJ
pipe-0032	8	21	in	in	ADP
pipe-0032	8	22	connecting	connect	VERB
pipe-0032	8	23	help	help	NOUN
pipe-0032	8	24	services	service	NOUN
pipe-0032	8	25	to	to	ADP
pipe-0032	8	26	online	online	ADJ
pipe-0032	8	27	users	user	NOUN
pipe-0032	8	28	.	.	PUNCT
pipe-0032	9	1	by	by	ADP
pipe-0032	9	2	adrienne	adrienne	PROPN
pipe-0032	9	3	warner	warner	PROPN
pipe-0032	9	4	introduction	introduction	NOUN
pipe-0032	9	5	across	across	ADP
pipe-0032	9	6	the	the	DET
pipe-0032	9	7	united	united	PROPN
pipe-0032	9	8	states	states	PROPN
pipe-0032	9	9	,	,	PUNCT
pipe-0032	9	10	reference	reference	NOUN
pipe-0032	9	11	librarians	librarian	NOUN
pipe-0032	9	12	use	use	VERB
pipe-0032	9	13	instant	instant	ADJ
pipe-0032	9	14	messaging	messaging	NOUN
pipe-0032	9	15	tools	tool	NOUN
pipe-0032	9	16	to	to	PART
pipe-0032	9	17	connect	connect	VERB
pipe-0032	9	18	synchronously	synchronously	ADV
pipe-0032	9	19	with	with	ADP
pipe-0032	9	20	researchers	researcher	NOUN
pipe-0032	9	21	,	,	PUNCT
pipe-0032	9	22	and	and	CCONJ
pipe-0032	9	23	chat	chat	VERB
pipe-0032	9	24	service	service	NOUN
pipe-0032	9	25	is	be	AUX
pipe-0032	9	26	a	a	DET
pipe-0032	9	27	staple	staple	NOUN
pipe-0032	9	28	across	across	ADP
pipe-0032	9	29	many	many	ADJ
pipe-0032	9	30	academic	academic	ADJ
pipe-0032	9	31	institutions	institution	NOUN
pipe-0032	9	32	.	.	PUNCT
pipe-0032	10	1	at	at	ADP
pipe-0032	10	2	the	the	DET
pipe-0032	10	3	university	university	PROPN
pipe-0032	10	4	of	of	ADP
pipe-0032	10	5	new	new	PROPN
pipe-0032	10	6	mexico	mexico	PROPN
pipe-0032	10	7	,	,	PUNCT
pipe-0032	10	8	a	a	DET
pipe-0032	10	9	research	research	NOUN
pipe-0032	10	10	1	1	NUM
pipe-0032	10	11	,	,	PUNCT
pipe-0032	10	12	hispanic	hispanic	NOUN
pipe-0032	10	13	-	-	PUNCT
pipe-0032	10	14	serving	serve	VERB
pipe-0032	10	15	institution	institution	NOUN
pipe-0032	10	16	,	,	PUNCT
pipe-0032	10	17	reference	reference	NOUN
pipe-0032	10	18	librarians	librarian	NOUN
pipe-0032	10	19	serve	serve	VERB
pipe-0032	10	20	a	a	DET
pipe-0032	10	21	community	community	NOUN
pipe-0032	10	22	of	of	ADP
pipe-0032	10	23	20,244	20,244	NUM
pipe-0032	10	24	fte	fte	NOUN
pipe-0032	10	25	(	(	PUNCT
pipe-0032	10	26	office	office	NOUN
pipe-0032	10	27	of	of	ADP
pipe-0032	10	28	the	the	DET
pipe-0032	10	29	vice	vice	NOUN
pipe-0032	10	30	president	president	NOUN
pipe-0032	10	31	for	for	ADP
pipe-0032	10	32	research	research	NOUN
pipe-0032	10	33	,	,	PUNCT
pipe-0032	10	34	n.d	n.d	PROPN
pipe-0032	10	35	.	.	PROPN
pipe-0032	10	36	)	)	PUNCT
pipe-0032	10	37	.	.	PUNCT
pipe-0032	11	1	at	at	ADP
pipe-0032	11	2	the	the	DET
pipe-0032	11	3	university	university	NOUN
pipe-0032	11	4	libraries	library	NOUN
pipe-0032	11	5	(	(	PUNCT
pipe-0032	11	6	“	"	PUNCT
pipe-0032	11	7	the	the	DET
pipe-0032	11	8	library	library	NOUN
pipe-0032	11	9	”	"	PUNCT
pipe-0032	11	10	)	)	PUNCT
pipe-0032	11	11	,	,	PUNCT
pipe-0032	11	12	the	the	DET
pipe-0032	11	13	reference	reference	NOUN
pipe-0032	11	14	landscape	landscape	NOUN
pipe-0032	11	15	has	have	AUX
pipe-0032	11	16	changed	change	VERB
pipe-0032	11	17	in	in	ADP
pipe-0032	11	18	step	step	NOUN
pipe-0032	11	19	with	with	ADP
pipe-0032	11	20	national	national	ADJ
pipe-0032	11	21	trends	trend	NOUN
pipe-0032	11	22	of	of	ADP
pipe-0032	11	23	the	the	DET
pipe-0032	11	24	last	last	ADJ
pipe-0032	11	25	decade	decade	NOUN
pipe-0032	11	26	,	,	PUNCT
pipe-0032	11	27	particularly	particularly	ADV
pipe-0032	11	28	as	as	SCONJ
pipe-0032	11	29	face	face	NOUN
pipe-0032	11	30	-	-	PUNCT
pipe-0032	11	31	to	to	ADP
pipe-0032	11	32	-	-	PUNCT
pipe-0032	11	33	face	face	NOUN
pipe-0032	11	34	interactions	interaction	NOUN
pipe-0032	11	35	have	have	AUX
pipe-0032	11	36	declined	decline	VERB
pipe-0032	11	37	and	and	CCONJ
pipe-0032	11	38	online	online	ADV
pipe-0032	11	39	chat	chat	NOUN
pipe-0032	11	40	interactions	interaction	NOUN
pipe-0032	11	41	have	have	AUX
pipe-0032	11	42	increased	increase	VERB
pipe-0032	11	43	.	.	PUNCT
pipe-0032	12	1	since	since	SCONJ
pipe-0032	12	2	the	the	DET
pipe-0032	12	3	library	library	NOUN
pipe-0032	12	4	’s	’s	PART
pipe-0032	12	5	adoption	adoption	NOUN
pipe-0032	12	6	in	in	ADP
pipe-0032	12	7	2008	2008	NUM
pipe-0032	12	8	,	,	PUNCT
pipe-0032	12	9	chat	chat	VERB
pipe-0032	12	10	reference	reference	NOUN
pipe-0032	12	11	has	have	AUX
pipe-0032	12	12	grown	grow	VERB
pipe-0032	12	13	to	to	PART
pipe-0032	12	14	become	become	VERB
pipe-0032	12	15	an	an	DET
pipe-0032	12	16	integral	integral	ADJ
pipe-0032	12	17	component	component	NOUN
pipe-0032	12	18	of	of	ADP
pipe-0032	12	19	the	the	DET
pipe-0032	12	20	suite	suite	NOUN
pipe-0032	12	21	of	of	ADP
pipe-0032	12	22	reference	reference	NOUN
pipe-0032	12	23	services	service	NOUN
pipe-0032	12	24	offered	offer	VERB
pipe-0032	12	25	(	(	PUNCT
pipe-0032	12	26	aguilar	aguilar	ADJ
pipe-0032	12	27	et	et	PROPN
pipe-0032	12	28	al	al	PROPN
pipe-0032	12	29	.	.	PROPN
pipe-0032	12	30	,	,	PUNCT
pipe-0032	12	31	2011	2011	NUM
pipe-0032	12	32	)	)	PUNCT
pipe-0032	12	33	.	.	PUNCT
pipe-0032	13	1	staff	staff	NOUN
pipe-0032	13	2	provide	provide	VERB
pipe-0032	13	3	in	in	ADP
pipe-0032	13	4	-	-	PUNCT
pipe-0032	13	5	house	house	NOUN
pipe-0032	13	6	chat	chat	NOUN
pipe-0032	13	7	help	help	NOUN
pipe-0032	13	8	to	to	ADP
pipe-0032	13	9	users	user	NOUN
pipe-0032	13	10	who	who	PRON
pipe-0032	13	11	initiate	initiate	VERB
pipe-0032	13	12	conversations	conversation	NOUN
pipe-0032	13	13	from	from	ADP
pipe-0032	13	14	chat	chat	NOUN
pipe-0032	13	15	boxes	box	NOUN
pipe-0032	13	16	sprinkled	sprinkle	VERB
pipe-0032	13	17	across	across	ADP
pipe-0032	13	18	library	library	NOUN
pipe-0032	13	19	web	web	NOUN
pipe-0032	13	20	pages	page	NOUN
pipe-0032	13	21	.	.	PUNCT
pipe-0032	14	1	until	until	ADP
pipe-0032	14	2	recently	recently	ADV
pipe-0032	14	3	,	,	PUNCT
pipe-0032	14	4	all	all	DET
pipe-0032	14	5	chat	chat	VERB
pipe-0032	14	6	boxes	box	NOUN
pipe-0032	14	7	and	and	CCONJ
pipe-0032	14	8	links	link	NOUN
pipe-0032	14	9	have	have	AUX
pipe-0032	14	10	been	be	AUX
pipe-0032	14	11	stationary	stationary	ADJ
pipe-0032	14	12	,	,	PUNCT
pipe-0032	14	13	user	user	NOUN
pipe-0032	14	14	-	-	PUNCT
pipe-0032	14	15	initiated	initiate	VERB
pipe-0032	14	16	,	,	PUNCT
pipe-0032	14	17	and	and	CCONJ
pipe-0032	14	18	placed	place	VERB
pipe-0032	14	19	within	within	ADP
pipe-0032	14	20	the	the	DET
pipe-0032	14	21	web	web	NOUN
pipe-0032	14	22	content	content	NOUN
pipe-0032	14	23	management	management	NOUN
pipe-0032	14	24	software	software	NOUN
pipe-0032	14	25	accessible	accessible	ADJ
pipe-0032	14	26	to	to	ADP
pipe-0032	14	27	and	and	CCONJ
pipe-0032	14	28	maintained	maintain	VERB
pipe-0032	14	29	by	by	ADP
pipe-0032	14	30	library	library	NOUN
pipe-0032	14	31	employees	employee	NOUN
pipe-0032	14	32	.	.	PUNCT
pipe-0032	15	1	in	in	ADP
pipe-0032	15	2	2016	2016	NUM
pipe-0032	15	3	,	,	PUNCT
pipe-0032	15	4	the	the	DET
pipe-0032	15	5	library	library	NOUN
pipe-0032	15	6	migrated	migrate	VERB
pipe-0032	15	7	to	to	ADP
pipe-0032	15	8	springshare	springshare	PROPN
pipe-0032	15	9	’s	’s	PUNCT
pipe-0032	15	10	libanswers	libanswer	VERB
pipe-0032	15	11	software	software	NOUN
pipe-0032	15	12	platform	platform	NOUN
pipe-0032	15	13	,	,	PUNCT
pipe-0032	15	14	which	which	PRON
pipe-0032	15	15	offered	offer	VERB
pipe-0032	15	16	three	three	NUM
pipe-0032	15	17	styles	style	NOUN
pipe-0032	15	18	of	of	ADP
pipe-0032	15	19	chat	chat	NOUN
pipe-0032	15	20	boxes	box	NOUN
pipe-0032	15	21	,	,	PUNCT
pipe-0032	15	22	each	each	PRON
pipe-0032	15	23	with	with	ADP
pipe-0032	15	24	customization	customization	NOUN
pipe-0032	15	25	options	option	NOUN
pipe-0032	15	26	.	.	PUNCT
pipe-0032	16	1	(	(	PUNCT
pipe-0032	16	2	springshare	springshare	NOUN
pipe-0032	16	3	has	have	AUX
pipe-0032	16	4	since	since	SCONJ
pipe-0032	16	5	created	create	VERB
pipe-0032	16	6	a	a	DET
pipe-0032	16	7	fourth	fourth	ADJ
pipe-0032	16	8	style	style	NOUN
pipe-0032	16	9	,	,	PUNCT
pipe-0032	16	10	the	the	DET
pipe-0032	16	11	floating	float	VERB
pipe-0032	16	12	widget	widget	NOUN
pipe-0032	16	13	.	.	PUNCT
pipe-0032	16	14	)	)	PUNCT
pipe-0032	17	1	two	two	NUM
pipe-0032	17	2	of	of	ADP
pipe-0032	17	3	the	the	DET
pipe-0032	17	4	style	style	NOUN
pipe-0032	17	5	options	option	NOUN
pipe-0032	17	6	provided	provide	VERB
pipe-0032	17	7	the	the	DET
pipe-0032	17	8	ability	ability	NOUN
pipe-0032	17	9	to	to	PART
pipe-0032	17	10	make	make	VERB
pipe-0032	17	11	the	the	DET
pipe-0032	17	12	box	box	NOUN
pipe-0032	17	13	actively	actively	ADV
pipe-0032	17	14	solicit	solicit	VERB
pipe-0032	17	15	a	a	DET
pipe-0032	17	16	chat	chat	NOUN
pipe-0032	17	17	interaction	interaction	NOUN
pipe-0032	17	18	with	with	ADP
pipe-0032	17	19	a	a	DET
pipe-0032	17	20	user	user	NOUN
pipe-0032	17	21	,	,	PUNCT
pipe-0032	17	22	whether	whether	SCONJ
pipe-0032	17	23	by	by	ADP
pipe-0032	17	24	sliding	slide	VERB
pipe-0032	17	25	out	out	ADP
pipe-0032	17	26	from	from	ADP
pipe-0032	17	27	a	a	DET
pipe-0032	17	28	tab	tab	NOUN
pipe-0032	17	29	at	at	ADP
pipe-0032	17	30	the	the	DET
pipe-0032	17	31	side	side	NOUN
pipe-0032	17	32	or	or	CCONJ
pipe-0032	17	33	by	by	ADP
pipe-0032	17	34	popping	pop	VERB
pipe-0032	17	35	up	up	ADP
pipe-0032	17	36	into	into	ADP
pipe-0032	17	37	the	the	DET
pipe-0032	17	38	middle	middle	NOUN
pipe-0032	17	39	of	of	ADP
pipe-0032	17	40	the	the	DET
pipe-0032	17	41	screen	screen	NOUN
pipe-0032	17	42	.	.	PUNCT
pipe-0032	18	1	these	these	DET
pipe-0032	18	2	newly	newly	ADV
pipe-0032	18	3	available	available	ADJ
pipe-0032	18	4	features	feature	NOUN
pipe-0032	18	5	represented	represent	VERB
pipe-0032	18	6	an	an	DET
pipe-0032	18	7	increasingly	increasingly	ADV
pipe-0032	18	8	interesting	interesting	ADJ
pipe-0032	18	9	prospect	prospect	NOUN
pipe-0032	18	10	.	.	PUNCT
pipe-0032	19	1	the	the	DET
pipe-0032	19	2	software	software	NOUN
pipe-0032	19	3	also	also	ADV
pipe-0032	19	4	offered	offer	VERB
pipe-0032	19	5	improved	improved	ADJ
pipe-0032	19	6	transcript	transcript	NOUN
pipe-0032	19	7	access	access	NOUN
pipe-0032	19	8	.	.	PUNCT
pipe-0032	20	1	in	in	ADP
pipe-0032	20	2	reviewing	review	VERB
pipe-0032	20	3	logged	log	VERB
pipe-0032	20	4	chat	chat	NOUN
pipe-0032	20	5	conversations	conversation	NOUN
pipe-0032	20	6	,	,	PUNCT
pipe-0032	20	7	the	the	DET
pipe-0032	20	8	reference	reference	NOUN
pipe-0032	20	9	team	team	NOUN
pipe-0032	20	10	observed	observe	VERB
pipe-0032	20	11	many	many	ADJ
pipe-0032	20	12	interactions	interaction	NOUN
pipe-0032	20	13	where	where	SCONJ
pipe-0032	20	14	users	user	NOUN
pipe-0032	20	15	needed	need	VERB
pipe-0032	20	16	help	help	NOUN
pipe-0032	20	17	finding	find	VERB
pipe-0032	20	18	appropriate	appropriate	ADJ
pipe-0032	20	19	research	research	NOUN
pipe-0032	20	20	databases	database	NOUN
pipe-0032	20	21	,	,	PUNCT
pipe-0032	20	22	or	or	CCONJ
pipe-0032	20	23	had	have	AUX
pipe-0032	20	24	recently	recently	ADV
pipe-0032	20	25	been	be	AUX
pipe-0032	20	26	in	in	ADP
pipe-0032	20	27	a	a	DET
pipe-0032	20	28	database	database	NOUN
pipe-0032	20	29	and	and	CCONJ
pipe-0032	20	30	could	could	AUX
pipe-0032	20	31	not	not	PART
pipe-0032	20	32	find	find	VERB
pipe-0032	20	33	the	the	DET
pipe-0032	20	34	material	material	NOUN
pipe-0032	20	35	they	they	PRON
pipe-0032	20	36	needed	need	VERB
pipe-0032	20	37	.	.	PUNCT
pipe-0032	21	1	as	as	SCONJ
pipe-0032	21	2	the	the	DET
pipe-0032	21	3	reference	reference	NOUN
pipe-0032	21	4	team	team	NOUN
pipe-0032	21	5	discussed	discuss	VERB
pipe-0032	21	6	this	this	DET
pipe-0032	21	7	trend	trend	NOUN
pipe-0032	21	8	,	,	PUNCT
pipe-0032	21	9	we	we	PRON
pipe-0032	21	10	realized	realize	VERB
pipe-0032	21	11	that	that	SCONJ
pipe-0032	21	12	even	even	ADV
pipe-0032	21	13	though	though	SCONJ
pipe-0032	21	14	librarians	librarian	NOUN
pipe-0032	21	15	and	and	CCONJ
pipe-0032	21	16	professors	professor	NOUN
pipe-0032	21	17	advised	advise	VERB
pipe-0032	21	18	students	student	NOUN
pipe-0032	21	19	to	to	PART
pipe-0032	21	20	use	use	VERB
pipe-0032	21	21	databases	database	NOUN
pipe-0032	21	22	for	for	ADP
pipe-0032	21	23	their	their	PRON
pipe-0032	21	24	research	research	NOUN
pipe-0032	21	25	,	,	PUNCT
pipe-0032	21	26	there	there	PRON
pipe-0032	21	27	was	be	VERB
pipe-0032	21	28	no	no	DET
pipe-0032	21	29	librarian	librarian	ADJ
pipe-0032	21	30	help	help	NOUN
pipe-0032	21	31	embedded	embed	VERB
pipe-0032	21	32	in	in	ADP
pipe-0032	21	33	those	those	DET
pipe-0032	21	34	same	same	ADJ
pipe-0032	21	35	databases	database	NOUN
pipe-0032	21	36	.	.	PUNCT
pipe-0032	22	1	if	if	SCONJ
pipe-0032	22	2	students	student	NOUN
pipe-0032	22	3	realized	realize	VERB
pipe-0032	22	4	a	a	DET
pipe-0032	22	5	need	need	NOUN
pipe-0032	22	6	for	for	ADP
pipe-0032	22	7	live	live	ADJ
pipe-0032	22	8	,	,	PUNCT
pipe-0032	22	9	online	online	ADJ
pipe-0032	22	10	librarian	librarian	ADJ
pipe-0032	22	11	assistance	assistance	NOUN
pipe-0032	22	12	,	,	PUNCT
pipe-0032	22	13	and	and	CCONJ
pipe-0032	22	14	knew	know	VERB
pipe-0032	22	15	that	that	SCONJ
pipe-0032	22	16	chat	chat	ADJ
pipe-0032	22	17	help	help	NOUN
pipe-0032	22	18	was	be	AUX
pipe-0032	22	19	available	available	ADJ
pipe-0032	22	20	somewhere	somewhere	ADV
pipe-0032	22	21	,	,	PUNCT
pipe-0032	22	22	they	they	PRON
pipe-0032	22	23	had	have	VERB
pipe-0032	22	24	two	two	NUM
pipe-0032	22	25	options	option	NOUN
pipe-0032	22	26	.	.	PUNCT
pipe-0032	23	1	one	one	NUM
pipe-0032	23	2	route	route	NOUN
pipe-0032	23	3	was	be	AUX
pipe-0032	23	4	to	to	PART
pipe-0032	23	5	click	click	VERB
pipe-0032	23	6	the	the	DET
pipe-0032	23	7	back	back	ADJ
pipe-0032	23	8	arrow	arrow	NOUN
pipe-0032	23	9	to	to	PART
pipe-0032	23	10	find	find	VERB
pipe-0032	23	11	a	a	DET
pipe-0032	23	12	library	library	NOUN
pipe-0032	23	13	page	page	NOUN
pipe-0032	23	14	with	with	ADP
pipe-0032	23	15	a	a	DET
pipe-0032	23	16	chat	chat	NOUN
pipe-0032	23	17	widget	widget	NOUN
pipe-0032	23	18	,	,	PUNCT
pipe-0032	23	19	potentially	potentially	ADV
pipe-0032	23	20	losing	lose	VERB
pipe-0032	23	21	their	their	PRON
pipe-0032	23	22	place	place	NOUN
pipe-0032	23	23	in	in	ADP
pipe-0032	23	24	the	the	DET
pipe-0032	23	25	database	database	NOUN
pipe-0032	23	26	.	.	PUNCT
pipe-0032	24	1	the	the	DET
pipe-0032	24	2	second	second	ADJ
pipe-0032	24	3	choice	choice	NOUN
pipe-0032	24	4	was	be	AUX
pipe-0032	24	5	to	to	PART
pipe-0032	24	6	open	open	VERB
pipe-0032	24	7	a	a	DET
pipe-0032	24	8	new	new	ADJ
pipe-0032	24	9	page	page	NOUN
pipe-0032	24	10	or	or	CCONJ
pipe-0032	24	11	tab	tab	NOUN
pipe-0032	24	12	,	,	PUNCT
pipe-0032	24	13	navigate	navigate	VERB
pipe-0032	24	14	to	to	ADP
pipe-0032	24	15	the	the	DET
pipe-0032	24	16	library	library	NOUN
pipe-0032	24	17	website	website	NOUN
pipe-0032	24	18	,	,	PUNCT
pipe-0032	24	19	and	and	CCONJ
pipe-0032	24	20	locate	locate	VERB
pipe-0032	24	21	a	a	DET
pipe-0032	24	22	chat	chat	NOUN
pipe-0032	24	23	widget	widget	NOUN
pipe-0032	24	24	.	.	PUNCT
pipe-0032	25	1	we	we	PRON
pipe-0032	25	2	decided	decide	VERB
pipe-0032	25	3	that	that	SCONJ
pipe-0032	25	4	in	in	ADP
pipe-0032	25	5	addition	addition	NOUN
pipe-0032	25	6	to	to	ADP
pipe-0032	25	7	placing	place	VERB
pipe-0032	25	8	chat	chat	NOUN
pipe-0032	25	9	widgets	widget	NOUN
pipe-0032	25	10	into	into	ADP
pipe-0032	25	11	databases	database	NOUN
pipe-0032	25	12	,	,	PUNCT
pipe-0032	25	13	we	we	PRON
pipe-0032	25	14	would	would	AUX
pipe-0032	25	15	make	make	VERB
pipe-0032	25	16	them	they	PRON
pipe-0032	25	17	proactive	proactive	ADJ
pipe-0032	25	18	.	.	PUNCT
pipe-0032	26	1	we	we	PRON
pipe-0032	26	2	hoped	hope	VERB
pipe-0032	26	3	that	that	SCONJ
pipe-0032	26	4	the	the	DET
pipe-0032	26	5	proactivity	proactivity	NOUN
pipe-0032	26	6	of	of	ADP
pipe-0032	26	7	the	the	DET
pipe-0032	26	8	widget	widget	NOUN
pipe-0032	26	9	would	would	AUX
pipe-0032	26	10	signal	signal	VERB
pipe-0032	26	11	to	to	ADP
pipe-0032	26	12	confident	confident	ADJ
pipe-0032	26	13	database	database	NOUN
pipe-0032	26	14	users	user	NOUN
pipe-0032	26	15	that	that	PRON
pipe-0032	26	16	librarian	librarian	ADJ
pipe-0032	26	17	chat	chat	NOUN
pipe-0032	26	18	had	have	AUX
pipe-0032	26	19	newly	newly	ADV
pipe-0032	26	20	arrived	arrive	VERB
pipe-0032	26	21	in	in	ADP
pipe-0032	26	22	those	those	DET
pipe-0032	26	23	platforms	platform	NOUN
pipe-0032	26	24	,	,	PUNCT
pipe-0032	26	25	while	while	SCONJ
pipe-0032	26	26	also	also	ADV
pipe-0032	26	27	actively	actively	ADV
pipe-0032	26	28	offering	offer	VERB
pipe-0032	26	29	help	help	NOUN
pipe-0032	26	30	to	to	ADP
pipe-0032	26	31	inexperienced	inexperienced	ADJ
pipe-0032	26	32	users	user	NOUN
pipe-0032	26	33	.	.	PUNCT
pipe-0032	27	1	we	we	PRON
pipe-0032	27	2	ruled	rule	VERB
pipe-0032	27	3	out	out	ADP
pipe-0032	27	4	passive	passive	ADJ
pipe-0032	27	5	chat	chat	NOUN
pipe-0032	27	6	boxes	box	NOUN
pipe-0032	27	7	because	because	SCONJ
pipe-0032	27	8	they	they	PRON
pipe-0032	27	9	required	require	VERB
pipe-0032	27	10	users	user	NOUN
pipe-0032	27	11	to	to	PART
pipe-0032	27	12	be	be	AUX
pipe-0032	27	13	aware	aware	ADJ
pipe-0032	27	14	of	of	ADP
pipe-0032	27	15	their	their	PRON
pipe-0032	27	16	need	need	NOUN
pipe-0032	27	17	for	for	ADP
pipe-0032	27	18	help	help	NOUN
pipe-0032	27	19	before	before	ADP
pipe-0032	27	20	initiating	initiate	VERB
pipe-0032	27	21	conversations	conversation	NOUN
pipe-0032	27	22	.	.	PUNCT
pipe-0032	28	1	alternately	alternately	ADV
pipe-0032	28	2	,	,	PUNCT
pipe-0032	28	3	the	the	DET
pipe-0032	28	4	proactivity	proactivity	NOUN
pipe-0032	28	5	of	of	ADP
pipe-0032	28	6	the	the	DET
pipe-0032	28	7	widget	widget	NOUN
pipe-0032	28	8	could	could	AUX
pipe-0032	28	9	help	help	VERB
pipe-0032	28	10	users	user	NOUN
pipe-0032	28	11	assess	assess	VERB
pipe-0032	28	12	whether	whether	SCONJ
pipe-0032	28	13	they	they	PRON
pipe-0032	28	14	needed	need	VERB
pipe-0032	28	15	librarian	librarian	ADJ
pipe-0032	28	16	support	support	NOUN
pipe-0032	28	17	.	.	PUNCT
pipe-0032	29	1	with	with	ADP
pipe-0032	29	2	a	a	DET
pipe-0032	29	3	clear	clear	ADJ
pipe-0032	29	4	intention	intention	NOUN
pipe-0032	29	5	to	to	PART
pipe-0032	29	6	expand	expand	VERB
pipe-0032	29	7	chat	chat	NOUN
pipe-0032	29	8	service	service	NOUN
pipe-0032	29	9	to	to	ADP
pipe-0032	29	10	databases	database	NOUN
pipe-0032	29	11	,	,	PUNCT
pipe-0032	29	12	we	we	PRON
pipe-0032	29	13	added	add	VERB
pipe-0032	29	14	ourselves	ourselves	PRON
pipe-0032	29	15	to	to	ADP
pipe-0032	29	16	the	the	DET
pipe-0032	29	17	ranks	rank	NOUN
pipe-0032	29	18	of	of	ADP
pipe-0032	29	19	other	other	ADJ
pipe-0032	29	20	academic	academic	ADJ
pipe-0032	29	21	institutions	institution	NOUN
pipe-0032	29	22	who	who	PRON
pipe-0032	29	23	adopted	adopt	VERB
pipe-0032	29	24	this	this	DET
pipe-0032	29	25	technology	technology	NOUN
pipe-0032	29	26	.	.	PUNCT
pipe-0032	30	1	proactive	proactive	ADJ
pipe-0032	30	2	chat	chat	NOUN
pipe-0032	30	3	efforts	effort	NOUN
pipe-0032	30	4	in	in	ADP
pipe-0032	30	5	academic	academic	ADJ
pipe-0032	30	6	libraries	library	NOUN
pipe-0032	30	7	chat	chat	VERB
pipe-0032	30	8	service	service	NOUN
pipe-0032	30	9	in	in	ADP
pipe-0032	30	10	many	many	ADJ
pipe-0032	30	11	academic	academic	ADJ
pipe-0032	30	12	libraries	library	NOUN
pipe-0032	30	13	is	be	AUX
pipe-0032	30	14	now	now	ADV
pipe-0032	30	15	a	a	DET
pipe-0032	30	16	standard	standard	ADJ
pipe-0032	30	17	offering	offering	NOUN
pipe-0032	30	18	,	,	PUNCT
pipe-0032	30	19	and	and	CCONJ
pipe-0032	30	20	the	the	DET
pipe-0032	30	21	development	development	NOUN
pipe-0032	30	22	of	of	ADP
pipe-0032	30	23	the	the	DET
pipe-0032	30	24	option	option	NOUN
pipe-0032	30	25	to	to	PART
pipe-0032	30	26	make	make	VERB
pipe-0032	30	27	chat	chat	NOUN
pipe-0032	30	28	boxes	box	NOUN
pipe-0032	30	29	automatically	automatically	ADV
pipe-0032	30	30	offer	offer	VERB
pipe-0032	30	31	librarian	librarian	ADJ
pipe-0032	30	32	help	help	NOUN
pipe-0032	30	33	has	have	AUX
pipe-0032	30	34	created	create	VERB
pipe-0032	30	35	buzz	buzz	NOUN
pipe-0032	30	36	.	.	PUNCT
pipe-0032	31	1	since	since	SCONJ
pipe-0032	31	2	the	the	DET
pipe-0032	31	3	first	first	ADJ
pipe-0032	31	4	documented	document	VERB
pipe-0032	31	5	implementation	implementation	NOUN
pipe-0032	31	6	of	of	ADP
pipe-0032	31	7	proactive	proactive	ADJ
pipe-0032	31	8	chat	chat	NOUN
pipe-0032	31	9	in	in	ADP
pipe-0032	31	10	an	an	DET
pipe-0032	31	11	academic	academic	ADJ
pipe-0032	31	12	library	library	NOUN
pipe-0032	31	13	in	in	ADP
pipe-0032	31	14	2014	2014	NUM
pipe-0032	31	15	,	,	PUNCT
pipe-0032	31	16	several	several	ADJ
pipe-0032	31	17	libraries	library	NOUN
pipe-0032	31	18	have	have	AUX
pipe-0032	31	19	implemented	implement	VERB
pipe-0032	31	20	proactive	proactive	ADJ
pipe-0032	31	21	chat	chat	NOUN
pipe-0032	31	22	service	service	NOUN
pipe-0032	31	23	and	and	CCONJ
pipe-0032	31	24	written	write	VERB
pipe-0032	31	25	about	about	ADP
pipe-0032	31	26	their	their	PRON
pipe-0032	31	27	experiences	experience	NOUN
pipe-0032	31	28	(	(	PUNCT
pipe-0032	31	29	epstein	epstein	ADP
pipe-0032	31	30	2018	2018	NUM
pipe-0032	31	31	;	;	PUNCT
pipe-0032	31	32	fan	fan	NOUN
pipe-0032	31	33	,	,	PUNCT
pipe-0032	31	34	fought	fought	PROPN
pipe-0032	31	35	&	&	CCONJ
pipe-0032	31	36	gahn	gahn	PROPN
pipe-0032	31	37	2017	2017	NUM
pipe-0032	31	38	;	;	PUNCT
pipe-0032	31	39	hockey	hockey	PROPN
pipe-0032	31	40	2016	2016	NUM
pipe-0032	31	41	;	;	PUNCT
pipe-0032	31	42	kemp	kemp	PROPN
pipe-0032	31	43	,	,	PUNCT
pipe-0032	31	44	ellis	ellis	PROPN
pipe-0032	31	45	&	&	CCONJ
pipe-0032	31	46	maloney	maloney	PROPN
pipe-0032	31	47	2015	2015	NUM
pipe-0032	31	48	;	;	PUNCT
pipe-0032	31	49	pyburn	pyburn	NOUN
pipe-0032	31	50	2019	2019	NUM
pipe-0032	31	51	;	;	PUNCT
pipe-0032	31	52	rich	rich	ADJ
pipe-0032	31	53	&	&	CCONJ
pipe-0032	31	54	lux	lux	NOUN
pipe-0032	31	55	2018	2018	NUM
pipe-0032	31	56	;	;	PUNCT
pipe-0032	31	57	zhang	zhang	PROPN
pipe-0032	31	58	&	&	CCONJ
pipe-0032	31	59	mayer	mayer	PROPN
pipe-0032	31	60	2014	2014	NUM
pipe-0032	31	61	)	)	PUNCT
pipe-0032	31	62	.	.	PUNCT
pipe-0032	32	1	while	while	SCONJ
pipe-0032	32	2	most	most	ADJ
pipe-0032	32	3	have	have	AUX
pipe-0032	32	4	focused	focus	VERB
pipe-0032	32	5	on	on	ADP
pipe-0032	32	6	placing	place	VERB
pipe-0032	32	7	proactive	proactive	ADJ
pipe-0032	32	8	chat	chat	NOUN
pipe-0032	32	9	widgets	widget	NOUN
pipe-0032	32	10	in	in	ADP
pipe-0032	32	11	library	library	NOUN
pipe-0032	32	12	website	website	NOUN
pipe-0032	32	13	pages	page	NOUN
pipe-0032	32	14	,	,	PUNCT
pipe-0032	32	15	some	some	DET
pipe-0032	32	16	institutions	institution	NOUN
pipe-0032	32	17	have	have	AUX
pipe-0032	32	18	also	also	ADV
pipe-0032	32	19	placed	place	VERB
pipe-0032	32	20	them	they	PRON
pipe-0032	32	21	in	in	ADP
pipe-0032	32	22	discovery	discovery	NOUN
pipe-0032	32	23	tool	tool	NOUN
pipe-0032	32	24	results	result	NOUN
pipe-0032	32	25	pages	page	NOUN
pipe-0032	32	26	.	.	PUNCT
pipe-0032	33	1	two	two	NUM
pipe-0032	33	2	articles	article	NOUN
pipe-0032	33	3	documented	document	VERB
pipe-0032	33	4	interest	interest	NOUN
pipe-0032	33	5	in	in	ADP
pipe-0032	33	6	extending	extend	VERB
pipe-0032	33	7	proactive	proactive	ADJ
pipe-0032	33	8	chat	chat	NOUN
pipe-0032	33	9	to	to	ADP
pipe-0032	33	10	database	database	NOUN
pipe-0032	33	11	platforms	platform	NOUN
pipe-0032	33	12	(	(	PUNCT
pipe-0032	33	13	rich	rich	ADJ
pipe-0032	33	14	&	&	CCONJ
pipe-0032	33	15	lux	lux	NOUN
pipe-0032	33	16	2018	2018	NUM
pipe-0032	33	17	;	;	PUNCT
pipe-0032	33	18	and	and	CCONJ
pipe-0032	33	19	epstein	epstein	ADP
pipe-0032	33	20	2018	2018	NUM
pipe-0032	33	21	)	)	PUNCT
pipe-0032	33	22	,	,	PUNCT
pipe-0032	33	23	and	and	CCONJ
pipe-0032	33	24	two	two	NUM
pipe-0032	33	25	describe	describe	VERB
pipe-0032	33	26	successful	successful	ADJ
pipe-0032	33	27	deployment	deployment	NOUN
pipe-0032	33	28	of	of	ADP
pipe-0032	33	29	proactive	proactive	ADJ
pipe-0032	33	30	chat	chat	NOUN
pipe-0032	33	31	within	within	ADP
pipe-0032	33	32	databases	database	NOUN
pipe-0032	33	33	(	(	PUNCT
pipe-0032	33	34	hockey	hockey	NOUN
pipe-0032	33	35	2016	2016	NUM
pipe-0032	33	36	;	;	PUNCT
pipe-0032	33	37	pyburn	pyburn	VERB
pipe-0032	33	38	2019	2019	NUM
pipe-0032	33	39	)	)	PUNCT
pipe-0032	33	40	.	.	PUNCT
pipe-0032	34	1	several	several	ADJ
pipe-0032	34	2	articles	article	NOUN
pipe-0032	34	3	discuss	discuss	VERB
pipe-0032	34	4	increased	increase	VERB
pipe-0032	34	5	chat	chat	NOUN
pipe-0032	34	6	transactions	transaction	NOUN
pipe-0032	34	7	following	follow	VERB
pipe-0032	34	8	the	the	DET
pipe-0032	34	9	implementation	implementation	NOUN
pipe-0032	34	10	of	of	ADP
pipe-0032	34	11	proactive	proactive	ADJ
pipe-0032	34	12	chat	chat	NOUN
pipe-0032	34	13	(	(	PUNCT
pipe-0032	34	14	zhang	zhang	PROPN
pipe-0032	34	15	&	&	CCONJ
pipe-0032	34	16	mayer	mayer	PROPN
pipe-0032	34	17	2014	2014	NUM
pipe-0032	34	18	;	;	PUNCT
pipe-0032	34	19	kemp	kemp	NOUN
pipe-0032	34	20	,	,	PUNCT
pipe-0032	34	21	ellis	ellis	PROPN
pipe-0032	34	22	,	,	PUNCT
pipe-0032	34	23	&	&	CCONJ
pipe-0032	34	24	maloney	maloney	PROPN
pipe-0032	34	25	2015	2015	NUM
pipe-0032	34	26	;	;	PUNCT
pipe-0032	34	27	epstein	epstein	ADP
pipe-0032	34	28	2018	2018	NUM
pipe-0032	34	29	;	;	PUNCT
pipe-0032	34	30	rich	rich	ADJ
pipe-0032	34	31	&	&	CCONJ
pipe-0032	34	32	lux	lux	NOUN
pipe-0032	34	33	2018	2018	NUM
pipe-0032	34	34	;)	;)	PUNCT
pipe-0032	34	35	.	.	PUNCT
pipe-0032	35	1	in	in	ADP
pipe-0032	35	2	their	their	PRON
pipe-0032	35	3	webinar	webinar	NOUN
pipe-0032	35	4	,	,	PUNCT
pipe-0032	35	5	“	"	PUNCT
pipe-0032	35	6	transforming	transform	VERB
pipe-0032	35	7	online	online	ADJ
pipe-0032	35	8	reference	reference	NOUN
pipe-0032	35	9	with	with	ADP
pipe-0032	35	10	a	a	DET
pipe-0032	35	11	proactive	proactive	ADJ
pipe-0032	35	12	chat	chat	NOUN
pipe-0032	35	13	system	system	NOUN
pipe-0032	35	14	,	,	PUNCT
pipe-0032	35	15	”	"	PUNCT
pipe-0032	35	16	jan	jan	PROPN
pipe-0032	35	17	kemp	kemp	PROPN
pipe-0032	35	18	and	and	CCONJ
pipe-0032	35	19	marjorie	marjorie	PROPN
pipe-0032	35	20	warner	warner	PROPN
pipe-0032	35	21	reported	report	VERB
pipe-0032	35	22	that	that	SCONJ
pipe-0032	35	23	their	their	PRON
pipe-0032	35	24	venture	venture	NOUN
pipe-0032	35	25	was	be	AUX
pipe-0032	35	26	so	so	ADV
pipe-0032	35	27	successful	successful	ADJ
pipe-0032	35	28	that	that	SCONJ
pipe-0032	35	29	their	their	PRON
pipe-0032	35	30	institutions	institution	NOUN
pipe-0032	35	31	hired	hire	VERB
pipe-0032	35	32	additional	additional	ADJ
pipe-0032	35	33	staff	staff	NOUN
pipe-0032	35	34	to	to	PART
pipe-0032	35	35	accommodate	accommodate	VERB
pipe-0032	35	36	the	the	DET
pipe-0032	35	37	increase	increase	NOUN
pipe-0032	35	38	in	in	ADP
pipe-0032	35	39	chat	chat	NOUN
pipe-0032	35	40	volume	volume	NOUN
pipe-0032	35	41	(	(	PUNCT
pipe-0032	35	42	2016	2016	NUM
pipe-0032	35	43	)	)	PUNCT
pipe-0032	35	44	.	.	PUNCT
pipe-0032	36	1	in	in	ADP
pipe-0032	36	2	several	several	ADJ
pipe-0032	36	3	cases	case	NOUN
pipe-0032	36	4	,	,	PUNCT
pipe-0032	36	5	proactive	proactive	ADJ
pipe-0032	36	6	chat	chat	NOUN
pipe-0032	36	7	mitigated	mitigate	VERB
pipe-0032	36	8	decreases	decrease	NOUN
pipe-0032	36	9	in	in	ADP
pipe-0032	36	10	reference	reference	NOUN
pipe-0032	36	11	traffic	traffic	NOUN
pipe-0032	36	12	and	and	CCONJ
pipe-0032	36	13	even	even	ADV
pipe-0032	36	14	catalyzed	catalyze	VERB
pipe-0032	36	15	expanded	expand	VERB
pipe-0032	36	16	reference	reference	NOUN
pipe-0032	36	17	service	service	NOUN
pipe-0032	36	18	.	.	PUNCT
pipe-0032	37	1	perceptions	perception	NOUN
pipe-0032	37	2	of	of	ADP
pipe-0032	37	3	proactivity	proactivity	NOUN
pipe-0032	37	4	perceptions	perception	NOUN
pipe-0032	37	5	of	of	ADP
pipe-0032	37	6	the	the	DET
pipe-0032	37	7	proactive	proactive	ADJ
pipe-0032	37	8	nature	nature	NOUN
pipe-0032	37	9	have	have	AUX
pipe-0032	37	10	varied	vary	VERB
pipe-0032	37	11	,	,	PUNCT
pipe-0032	37	12	with	with	ADP
pipe-0032	37	13	users	user	NOUN
pipe-0032	37	14	and	and	CCONJ
pipe-0032	37	15	librarians	librarian	NOUN
pipe-0032	37	16	expressing	express	VERB
pipe-0032	37	17	a	a	DET
pipe-0032	37	18	wide	wide	ADJ
pipe-0032	37	19	range	range	NOUN
pipe-0032	37	20	of	of	ADP
pipe-0032	37	21	opinions	opinion	NOUN
pipe-0032	37	22	.	.	PUNCT
pipe-0032	38	1	in	in	ADP
pipe-0032	38	2	the	the	DET
pipe-0032	38	3	first	first	ADJ
pipe-0032	38	4	documented	document	VERB
pipe-0032	38	5	exploration	exploration	NOUN
pipe-0032	38	6	of	of	ADP
pipe-0032	38	7	proactive	proactive	ADJ
pipe-0032	38	8	chat	chat	NOUN
pipe-0032	38	9	in	in	ADP
pipe-0032	38	10	2011	2011	NUM
pipe-0032	38	11	,	,	PUNCT
pipe-0032	38	12	academic	academic	ADJ
pipe-0032	38	13	librarians	librarian	NOUN
pipe-0032	38	14	conducted	conduct	VERB
pipe-0032	38	15	interviews	interview	NOUN
pipe-0032	38	16	with	with	ADP
pipe-0032	38	17	users	user	NOUN
pipe-0032	38	18	to	to	PART
pipe-0032	38	19	determine	determine	VERB
pipe-0032	38	20	how	how	SCONJ
pipe-0032	38	21	a	a	DET
pipe-0032	38	22	proactive	proactive	ADJ
pipe-0032	38	23	,	,	PUNCT
pipe-0032	38	24	pop	pop	NOUN
pipe-0032	38	25	-	-	PUNCT
pipe-0032	38	26	up	up	ADP
pipe-0032	38	27	chat	chat	NOUN
pipe-0032	38	28	box	box	NOUN
pipe-0032	38	29	on	on	ADP
pipe-0032	38	30	their	their	PRON
pipe-0032	38	31	library	library	NOUN
pipe-0032	38	32	website	website	NOUN
pipe-0032	38	33	might	might	AUX
pipe-0032	38	34	be	be	AUX
pipe-0032	38	35	regarded	regard	VERB
pipe-0032	38	36	.	.	PUNCT
pipe-0032	39	1	when	when	SCONJ
pipe-0032	39	2	asked	ask	VERB
pipe-0032	39	3	whether	whether	SCONJ
pipe-0032	39	4	they	they	PRON
pipe-0032	39	5	found	find	VERB
pipe-0032	39	6	the	the	DET
pipe-0032	39	7	offer	offer	NOUN
pipe-0032	39	8	to	to	PART
pipe-0032	39	9	be	be	AUX
pipe-0032	39	10	positive	positive	ADJ
pipe-0032	39	11	or	or	CCONJ
pipe-0032	39	12	negative	negative	ADJ
pipe-0032	39	13	,	,	PUNCT
pipe-0032	39	14	four	four	NUM
pipe-0032	39	15	out	out	ADP
pipe-0032	39	16	of	of	ADP
pipe-0032	39	17	the	the	DET
pipe-0032	39	18	six	six	NUM
pipe-0032	39	19	interviewees	interviewee	NOUN
pipe-0032	39	20	thought	think	VERB
pipe-0032	39	21	the	the	DET
pipe-0032	39	22	pop	pop	NOUN
pipe-0032	39	23	-	-	PUNCT
pipe-0032	39	24	up	up	NOUN
pipe-0032	39	25	was	be	AUX
pipe-0032	39	26	intrusive	intrusive	ADJ
pipe-0032	39	27	,	,	PUNCT
pipe-0032	39	28	perhaps	perhaps	ADV
pipe-0032	39	29	because	because	SCONJ
pipe-0032	39	30	the	the	DET
pipe-0032	39	31	chat	chat	NOUN
pipe-0032	39	32	box	box	NOUN
pipe-0032	39	33	only	only	ADV
pipe-0032	39	34	initiated	initiate	VERB
pipe-0032	39	35	as	as	ADP
pipe-0032	39	36	a	a	DET
pipe-0032	39	37	response	response	NOUN
pipe-0032	39	38	to	to	ADP
pipe-0032	39	39	catalog	catalog	NOUN
pipe-0032	39	40	searches	search	NOUN
pipe-0032	39	41	that	that	PRON
pipe-0032	39	42	returned	return	VERB
pipe-0032	39	43	zero	zero	NUM
pipe-0032	39	44	results	result	NOUN
pipe-0032	39	45	.	.	PUNCT
pipe-0032	40	1	the	the	DET
pipe-0032	40	2	authors	author	NOUN
pipe-0032	40	3	hypothesized	hypothesize	VERB
pipe-0032	40	4	,	,	PUNCT
pipe-0032	40	5	“	"	PUNCT
pipe-0032	40	6	the	the	DET
pipe-0032	40	7	negative	negative	ADJ
pipe-0032	40	8	feelings	feeling	NOUN
pipe-0032	40	9	seemed	seem	VERB
pipe-0032	40	10	to	to	PART
pipe-0032	40	11	stem	stem	VERB
pipe-0032	40	12	from	from	ADP
pipe-0032	40	13	the	the	DET
pipe-0032	40	14	users	user	NOUN
pipe-0032	40	15	’	'	PUNCT
pipe-0032	40	16	association	association	NOUN
pipe-0032	40	17	of	of	ADP
pipe-0032	40	18	a	a	DET
pipe-0032	40	19	pop	pop	VERB
pipe-0032	40	20	-	-	PUNCT
pipe-0032	40	21	up	up	ADP
pipe-0032	40	22	window	window	NOUN
pipe-0032	40	23	with	with	ADP
pipe-0032	40	24	bad	bad	ADJ
pipe-0032	40	25	experiences	experience	NOUN
pipe-0032	40	26	on	on	ADP
pipe-0032	40	27	the	the	DET
pipe-0032	40	28	internet	internet	NOUN
pipe-0032	40	29	with	with	ADP
pipe-0032	40	30	pop	pop	NOUN
pipe-0032	40	31	-	-	PUNCT
pipe-0032	40	32	up	up	ADP
pipe-0032	40	33	web	web	NOUN
pipe-0032	40	34	advertisements	advertisement	NOUN
pipe-0032	40	35	and	and	CCONJ
pipe-0032	40	36	electronic	electronic	ADJ
pipe-0032	40	37	viruses	virus	NOUN
pipe-0032	40	38	”	"	PUNCT
pipe-0032	40	39	(	(	PUNCT
pipe-0032	40	40	mu	mu	PROPN
pipe-0032	40	41	et	et	PROPN
pipe-0032	40	42	al	al	PROPN
pipe-0032	40	43	.	.	PROPN
pipe-0032	40	44	2011	2011	NUM
pipe-0032	40	45	,	,	PUNCT
pipe-0032	40	46	127	127	NUM
pipe-0032	40	47	)	)	PUNCT
pipe-0032	40	48	.	.	PUNCT
pipe-0032	41	1	they	they	PRON
pipe-0032	41	2	recognized	recognize	VERB
pipe-0032	41	3	that	that	SCONJ
pipe-0032	41	4	users	user	NOUN
pipe-0032	41	5	’	’	PART
pipe-0032	41	6	broader	broad	ADJ
pipe-0032	41	7	internet	internet	NOUN
pipe-0032	41	8	experiences	experience	NOUN
pipe-0032	41	9	provided	provide	VERB
pipe-0032	41	10	context	context	NOUN
pipe-0032	41	11	for	for	ADP
pipe-0032	41	12	their	their	PRON
pipe-0032	41	13	perceptions	perception	NOUN
pipe-0032	41	14	of	of	ADP
pipe-0032	41	15	proactive	proactive	ADJ
pipe-0032	41	16	chat	chat	NOUN
pipe-0032	41	17	.	.	PUNCT
pipe-0032	42	1	the	the	DET
pipe-0032	42	2	negative	negative	ADJ
pipe-0032	42	3	perception	perception	NOUN
pipe-0032	42	4	affected	affect	VERB
pipe-0032	42	5	some	some	DET
pipe-0032	42	6	librarians	librarian	NOUN
pipe-0032	42	7	,	,	PUNCT
pipe-0032	42	8	as	as	ADV
pipe-0032	42	9	well	well	ADV
pipe-0032	42	10	.	.	PUNCT
pipe-0032	43	1	one	one	NUM
pipe-0032	43	2	dismissed	dismiss	VERB
pipe-0032	43	3	proactivity	proactivity	NOUN
pipe-0032	43	4	in	in	ADP
pipe-0032	43	5	chat	chat	NOUN
pipe-0032	43	6	as	as	ADP
pipe-0032	43	7	an	an	DET
pipe-0032	43	8	“	"	PUNCT
pipe-0032	43	9	undesirable	undesirable	ADJ
pipe-0032	43	10	feature	feature	NOUN
pipe-0032	43	11	,	,	PUNCT
pipe-0032	43	12	”	"	PUNCT
pipe-0032	43	13	and	and	CCONJ
pipe-0032	43	14	concluded	conclude	VERB
pipe-0032	43	15	“	"	PUNCT
pipe-0032	43	16	…	…	PUNCT
pipe-0032	43	17	in	in	ADP
pipe-0032	43	18	most	most	ADJ
pipe-0032	43	19	cases	case	NOUN
pipe-0032	43	20	–	–	PUNCT
pipe-0032	43	21	and	and	CCONJ
pipe-0032	43	22	maybe	maybe	ADV
pipe-0032	43	23	you	you	PRON
pipe-0032	43	24	can	can	AUX
pipe-0032	43	25	relate	relate	VERB
pipe-0032	43	26	–	–	PUNCT
pipe-0032	43	27	proactive	proactive	ADJ
pipe-0032	43	28	chat	chat	NOUN
pipe-0032	43	29	tends	tend	VERB
pipe-0032	43	30	to	to	PART
pipe-0032	43	31	be	be	AUX
pipe-0032	43	32	annoying	annoying	ADJ
pipe-0032	43	33	or	or	CCONJ
pipe-0032	43	34	distracting	distracting	NOUN
pipe-0032	43	35	”	"	PUNCT
pipe-0032	43	36	(	(	PUNCT
pipe-0032	43	37	schofield	schofield	NOUN
pipe-0032	43	38	2016	2016	NUM
pipe-0032	43	39	,	,	PUNCT
pipe-0032	43	40	32	32	NUM
pipe-0032	43	41	)	)	PUNCT
pipe-0032	43	42	.	.	PUNCT
pipe-0032	44	1	in	in	ADP
pipe-0032	44	2	several	several	ADJ
pipe-0032	44	3	instances	instance	NOUN
pipe-0032	44	4	,	,	PUNCT
pipe-0032	44	5	however	however	ADV
pipe-0032	44	6	,	,	PUNCT
pipe-0032	44	7	the	the	DET
pipe-0032	44	8	potential	potential	ADJ
pipe-0032	44	9	benefits	benefit	NOUN
pipe-0032	44	10	of	of	ADP
pipe-0032	44	11	proactive	proactive	ADJ
pipe-0032	44	12	chat	chat	NOUN
pipe-0032	44	13	outweighed	outweigh	VERB
pipe-0032	44	14	negative	negative	ADJ
pipe-0032	44	15	associations	association	NOUN
pipe-0032	44	16	,	,	PUNCT
pipe-0032	44	17	and	and	CCONJ
pipe-0032	44	18	experimentation	experimentation	NOUN
pipe-0032	44	19	with	with	ADP
pipe-0032	44	20	this	this	DET
pipe-0032	44	21	new	new	ADJ
pipe-0032	44	22	twist	twist	NOUN
pipe-0032	44	23	on	on	ADP
pipe-0032	44	24	an	an	DET
pipe-0032	44	25	existing	exist	VERB
pipe-0032	44	26	service	service	NOUN
pipe-0032	44	27	continued	continue	VERB
pipe-0032	44	28	.	.	PUNCT
pipe-0032	45	1	nuanced	nuance	VERB
pipe-0032	45	2	approaches	approach	NOUN
pipe-0032	45	3	intended	intend	VERB
pipe-0032	45	4	to	to	PART
pipe-0032	45	5	mitigate	mitigate	VERB
pipe-0032	45	6	potential	potential	ADJ
pipe-0032	45	7	negative	negative	ADJ
pipe-0032	45	8	connotations	connotation	NOUN
pipe-0032	45	9	revolved	revolve	VERB
pipe-0032	45	10	around	around	ADP
pipe-0032	45	11	placement	placement	NOUN
pipe-0032	45	12	and	and	CCONJ
pipe-0032	45	13	wording	wording	NOUN
pipe-0032	45	14	.	.	PUNCT
pipe-0032	46	1	two	two	NUM
pipe-0032	46	2	reports	report	NOUN
pipe-0032	46	3	documented	document	VERB
pipe-0032	46	4	the	the	DET
pipe-0032	46	5	targeting	targeting	NOUN
pipe-0032	46	6	of	of	ADP
pipe-0032	46	7	strategic	strategic	ADJ
pipe-0032	46	8	pages	page	NOUN
pipe-0032	46	9	in	in	ADP
pipe-0032	46	10	which	which	PRON
pipe-0032	46	11	to	to	PART
pipe-0032	46	12	place	place	VERB
pipe-0032	46	13	proactive	proactive	ADJ
pipe-0032	46	14	chat	chat	NOUN
pipe-0032	46	15	,	,	PUNCT
pipe-0032	46	16	rather	rather	ADV
pipe-0032	46	17	than	than	ADP
pipe-0032	46	18	a	a	DET
pipe-0032	46	19	blanket	blanket	NOUN
pipe-0032	46	20	treatment	treatment	NOUN
pipe-0032	46	21	(	(	PUNCT
pipe-0032	46	22	kemp	kemp	PROPN
pipe-0032	46	23	,	,	PUNCT
pipe-0032	46	24	ellis	ellis	PROPN
pipe-0032	46	25	&	&	CCONJ
pipe-0032	46	26	maloney	maloney	PROPN
pipe-0032	46	27	2015	2015	NUM
pipe-0032	46	28	;	;	PUNCT
pipe-0032	46	29	hockey	hockey	NOUN
pipe-0032	46	30	2016	2016	NUM
pipe-0032	46	31	)	)	PUNCT
pipe-0032	46	32	.	.	PUNCT
pipe-0032	47	1	librarians	librarian	VERB
pipe-0032	47	2	at	at	ADP
pipe-0032	47	3	bowling	bowl	VERB
pipe-0032	47	4	green	green	PROPN
pipe-0032	47	5	state	state	PROPN
pipe-0032	47	6	university	university	NOUN
pipe-0032	47	7	examined	examine	VERB
pipe-0032	47	8	locations	location	NOUN
pipe-0032	47	9	within	within	ADP
pipe-0032	47	10	the	the	DET
pipe-0032	47	11	pages	page	NOUN
pipe-0032	47	12	themselves	themselves	PRON
pipe-0032	47	13	,	,	PUNCT
pipe-0032	47	14	and	and	CCONJ
pipe-0032	47	15	chose	choose	VERB
pipe-0032	47	16	to	to	PART
pipe-0032	47	17	put	put	VERB
pipe-0032	47	18	the	the	DET
pipe-0032	47	19	chat	chat	NOUN
pipe-0032	47	20	widget	widget	NOUN
pipe-0032	47	21	in	in	ADP
pipe-0032	47	22	the	the	DET
pipe-0032	47	23	unobtrusive	unobtrusive	ADJ
pipe-0032	47	24	lower	low	ADJ
pipe-0032	47	25	right	right	ADJ
pipe-0032	47	26	corner	corner	NOUN
pipe-0032	47	27	.	.	PUNCT
pipe-0032	48	1	they	they	PRON
pipe-0032	48	2	also	also	ADV
pipe-0032	48	3	used	use	VERB
pipe-0032	48	4	welcoming	welcome	VERB
pipe-0032	48	5	language	language	NOUN
pipe-0032	48	6	intended	intend	VERB
pipe-0032	48	7	to	to	PART
pipe-0032	48	8	put	put	VERB
pipe-0032	48	9	users	user	NOUN
pipe-0032	48	10	at	at	ADP
pipe-0032	48	11	ease	ease	NOUN
pipe-0032	48	12	(	(	PUNCT
pipe-0032	48	13	rich	rich	ADJ
pipe-0032	48	14	&	&	CCONJ
pipe-0032	48	15	lux	lux	NOUN
pipe-0032	48	16	2018	2018	NUM
pipe-0032	48	17	)	)	PUNCT
pipe-0032	48	18	.	.	PUNCT
pipe-0032	49	1	changes	change	NOUN
pipe-0032	49	2	in	in	ADP
pipe-0032	49	3	users	user	NOUN
pipe-0032	49	4	’	’	PART
pipe-0032	49	5	perceptions	perception	NOUN
pipe-0032	49	6	since	since	SCONJ
pipe-0032	49	7	2011	2011	NUM
pipe-0032	49	8	have	have	AUX
pipe-0032	49	9	been	be	AUX
pipe-0032	49	10	documented	document	VERB
pipe-0032	49	11	with	with	ADP
pipe-0032	49	12	positive	positive	ADJ
pipe-0032	49	13	feedback	feedback	NOUN
pipe-0032	49	14	.	.	PUNCT
pipe-0032	50	1	kemp	kemp	PROPN
pipe-0032	50	2	,	,	PUNCT
pipe-0032	50	3	ellis	ellis	PROPN
pipe-0032	50	4	,	,	PUNCT
pipe-0032	50	5	and	and	CCONJ
pipe-0032	50	6	maloney	maloney	NOUN
pipe-0032	50	7	analyzed	analyze	VERB
pipe-0032	50	8	user	user	NOUN
pipe-0032	50	9	comments	comment	NOUN
pipe-0032	50	10	in	in	ADP
pipe-0032	50	11	their	their	PRON
pipe-0032	50	12	library	library	NOUN
pipe-0032	50	13	’s	’s	PART
pipe-0032	50	14	2015	2015	NUM
pipe-0032	50	15	libqual	libqual	ADJ
pipe-0032	50	16	survey	survey	NOUN
pipe-0032	50	17	,	,	PUNCT
pipe-0032	50	18	and	and	CCONJ
pipe-0032	50	19	found	find	VERB
pipe-0032	50	20	that	that	SCONJ
pipe-0032	50	21	only	only	ADV
pipe-0032	50	22	five	five	NUM
pipe-0032	50	23	out	out	ADP
pipe-0032	50	24	of	of	ADP
pipe-0032	50	25	38	38	NUM
pipe-0032	50	26	comments	comment	NOUN
pipe-0032	50	27	mentioned	mention	VERB
pipe-0032	50	28	chat	chat	VERB
pipe-0032	50	29	proactivity	proactivity	NOUN
pipe-0032	50	30	in	in	ADP
pipe-0032	50	31	a	a	DET
pipe-0032	50	32	negative	negative	ADJ
pipe-0032	50	33	light	light	NOUN
pipe-0032	50	34	(	(	PUNCT
pipe-0032	50	35	2015	2015	NUM
pipe-0032	50	36	,	,	PUNCT
pipe-0032	50	37	768	768	NUM
pipe-0032	50	38	)	)	PUNCT
pipe-0032	50	39	.	.	PUNCT
pipe-0032	51	1	rich	rich	ADJ
pipe-0032	51	2	and	and	CCONJ
pipe-0032	51	3	lux	lux	NOUN
pipe-0032	51	4	did	do	AUX
pipe-0032	51	5	not	not	PART
pipe-0032	51	6	receive	receive	VERB
pipe-0032	51	7	any	any	DET
pipe-0032	51	8	negative	negative	ADJ
pipe-0032	51	9	comments	comment	NOUN
pipe-0032	51	10	from	from	ADP
pipe-0032	51	11	students	student	NOUN
pipe-0032	51	12	on	on	ADP
pipe-0032	51	13	their	their	PRON
pipe-0032	51	14	proactive	proactive	ADJ
pipe-0032	51	15	chat	chat	NOUN
pipe-0032	51	16	efforts	effort	NOUN
pipe-0032	51	17	,	,	PUNCT
pipe-0032	51	18	though	though	SCONJ
pipe-0032	51	19	their	their	PRON
pipe-0032	51	20	colleagues	colleague	NOUN
pipe-0032	51	21	did	do	AUX
pipe-0032	51	22	lodge	lodge	VERB
pipe-0032	51	23	complaints	complaint	NOUN
pipe-0032	51	24	(	(	PUNCT
pipe-0032	51	25	2018	2018	NUM
pipe-0032	51	26	)	)	PUNCT
pipe-0032	51	27	.	.	PUNCT
pipe-0032	52	1	librarians	librarian	VERB
pipe-0032	52	2	at	at	ADP
pipe-0032	52	3	penn	penn	PROPN
pipe-0032	52	4	state	state	PROPN
pipe-0032	52	5	university	university	PROPN
pipe-0032	52	6	conducted	conduct	VERB
pipe-0032	52	7	a	a	DET
pipe-0032	52	8	usability	usability	NOUN
pipe-0032	52	9	study	study	NOUN
pipe-0032	52	10	on	on	ADP
pipe-0032	52	11	proactive	proactive	ADJ
pipe-0032	52	12	chat	chat	NOUN
pipe-0032	52	13	and	and	CCONJ
pipe-0032	52	14	found	find	VERB
pipe-0032	52	15	that	that	SCONJ
pipe-0032	52	16	users	user	NOUN
pipe-0032	52	17	would	would	AUX
pipe-0032	52	18	welcome	welcome	VERB
pipe-0032	52	19	a	a	DET
pipe-0032	52	20	pop	pop	VERB
pipe-0032	52	21	-	-	PUNCT
pipe-0032	52	22	up	up	NOUN
pipe-0032	52	23	chat	chat	NOUN
pipe-0032	52	24	widget	widget	NOUN
pipe-0032	52	25	on	on	ADP
pipe-0032	52	26	the	the	DET
pipe-0032	52	27	library	library	NOUN
pipe-0032	52	28	website	website	NOUN
pipe-0032	52	29	,	,	PUNCT
pipe-0032	52	30	and	and	CCONJ
pipe-0032	52	31	described	describe	VERB
pipe-0032	52	32	the	the	DET
pipe-0032	52	33	widget	widget	NOUN
pipe-0032	52	34	as	as	ADP
pipe-0032	52	35	“	"	PUNCT
pipe-0032	52	36	easy	easy	ADJ
pipe-0032	52	37	to	to	PART
pipe-0032	52	38	use	use	VERB
pipe-0032	52	39	,	,	PUNCT
pipe-0032	52	40	”	"	PUNCT
pipe-0032	52	41	“	"	PUNCT
pipe-0032	52	42	approachable	approachable	ADJ
pipe-0032	52	43	,	,	PUNCT
pipe-0032	52	44	”	"	PUNCT
pipe-0032	52	45	and	and	CCONJ
pipe-0032	52	46	“	"	PUNCT
pipe-0032	52	47	useful	useful	ADJ
pipe-0032	52	48	”	"	PUNCT
pipe-0032	52	49	(	(	PUNCT
pipe-0032	52	50	imler	imler	PROPN
pipe-0032	52	51	,	,	PUNCT
pipe-0032	52	52	garcia	garcia	PROPN
pipe-0032	52	53	,	,	PUNCT
pipe-0032	52	54	&	&	CCONJ
pipe-0032	52	55	clements	clement	NOUN
pipe-0032	52	56	2016	2016	NUM
pipe-0032	52	57	,	,	PUNCT
pipe-0032	52	58	287	287	NUM
pipe-0032	52	59	)	)	PUNCT
pipe-0032	52	60	.	.	PUNCT
pipe-0032	53	1	in	in	ADP
pipe-0032	53	2	this	this	DET
pipe-0032	53	3	study	study	NOUN
pipe-0032	53	4	93	93	NUM
pipe-0032	53	5	%	%	NOUN
pipe-0032	53	6	of	of	ADP
pipe-0032	53	7	the	the	DET
pipe-0032	53	8	participants	participant	NOUN
pipe-0032	53	9	said	say	VERB
pipe-0032	53	10	the	the	DET
pipe-0032	53	11	proactive	proactive	ADJ
pipe-0032	53	12	chat	chat	NOUN
pipe-0032	53	13	widget	widget	NOUN
pipe-0032	53	14	on	on	ADP
pipe-0032	53	15	ebsco	ebsco	PROPN
pipe-0032	53	16	’s	’s	PART
pipe-0032	53	17	psycinfo	psycinfo	PROPN
pipe-0032	53	18	database	database	NOUN
pipe-0032	53	19	search	search	NOUN
pipe-0032	53	20	page	page	NOUN
pipe-0032	53	21	was	be	AUX
pipe-0032	53	22	helpful	helpful	ADJ
pipe-0032	53	23	.	.	PUNCT
pipe-0032	54	1	only	only	ADV
pipe-0032	54	2	one	one	NUM
pipe-0032	54	3	user	user	NOUN
pipe-0032	54	4	out	out	ADP
pipe-0032	54	5	of	of	ADP
pipe-0032	54	6	30	30	NUM
pipe-0032	54	7	associated	associate	VERB
pipe-0032	54	8	the	the	DET
pipe-0032	54	9	pop	pop	NOUN
pipe-0032	54	10	-	-	PUNCT
pipe-0032	54	11	up	up	NOUN
pipe-0032	54	12	chat	chat	NOUN
pipe-0032	54	13	widget	widget	NOUN
pipe-0032	54	14	with	with	ADP
pipe-0032	54	15	negative	negative	ADJ
pipe-0032	54	16	terms	term	NOUN
pipe-0032	54	17	(	(	PUNCT
pipe-0032	54	18	2016	2016	NUM
pipe-0032	54	19	,	,	PUNCT
pipe-0032	54	20	287	287	NUM
pipe-0032	54	21	)	)	PUNCT
pipe-0032	54	22	.	.	PUNCT
pipe-0032	55	1	these	these	DET
pipe-0032	55	2	positive	positive	ADJ
pipe-0032	55	3	experiences	experience	NOUN
pipe-0032	55	4	with	with	ADP
pipe-0032	55	5	proactive	proactive	ADJ
pipe-0032	55	6	chat	chat	NOUN
pipe-0032	55	7	may	may	AUX
pipe-0032	55	8	be	be	AUX
pipe-0032	55	9	informed	inform	VERB
pipe-0032	55	10	by	by	ADP
pipe-0032	55	11	the	the	DET
pipe-0032	55	12	rapidly	rapidly	ADV
pipe-0032	55	13	evolving	evolve	VERB
pipe-0032	55	14	web	web	NOUN
pipe-0032	55	15	landscape	landscape	NOUN
pipe-0032	55	16	.	.	PUNCT
pipe-0032	56	1	fewer	few	ADJ
pipe-0032	56	2	involuntary	involuntary	ADJ
pipe-0032	56	3	pop	pop	NOUN
pipe-0032	56	4	-	-	PUNCT
pipe-0032	56	5	up	up	ADP
pipe-0032	56	6	advertisements	advertisement	NOUN
pipe-0032	56	7	invade	invade	VERB
pipe-0032	56	8	browsing	browse	VERB
pipe-0032	56	9	sessions	session	NOUN
pipe-0032	56	10	,	,	PUNCT
pipe-0032	56	11	and	and	CCONJ
pipe-0032	56	12	the	the	DET
pipe-0032	56	13	proliferation	proliferation	NOUN
pipe-0032	56	14	of	of	ADP
pipe-0032	56	15	instant	instant	NOUN
pipe-0032	56	16	and	and	CCONJ
pipe-0032	56	17	social	social	ADJ
pipe-0032	56	18	messaging	messaging	NOUN
pipe-0032	56	19	platforms	platform	NOUN
pipe-0032	56	20	are	be	AUX
pipe-0032	56	21	more	more	ADV
pipe-0032	56	22	integrated	integrate	VERB
pipe-0032	56	23	into	into	ADP
pipe-0032	56	24	users	user	NOUN
pipe-0032	56	25	’	’	PART
pipe-0032	56	26	internet	internet	NOUN
pipe-0032	56	27	experiences	experience	NOUN
pipe-0032	56	28	.	.	PUNCT
pipe-0032	57	1	proactive	proactive	ADJ
pipe-0032	57	2	chat	chat	NOUN
pipe-0032	57	3	implementation	implementation	NOUN
pipe-0032	57	4	at	at	ADP
pipe-0032	57	5	the	the	DET
pipe-0032	57	6	library	library	NOUN
pipe-0032	57	7	laying	lay	VERB
pipe-0032	57	8	the	the	DET
pipe-0032	57	9	foundation	foundation	NOUN
pipe-0032	57	10	after	after	ADP
pipe-0032	57	11	viewing	view	VERB
pipe-0032	57	12	kemp	kemp	PROPN
pipe-0032	57	13	and	and	CCONJ
pipe-0032	57	14	warner	warner	PROPN
pipe-0032	57	15	’s	’s	PART
pipe-0032	57	16	webinar	webinar	NOUN
pipe-0032	57	17	at	at	ADP
pipe-0032	57	18	the	the	DET
pipe-0032	57	19	library	library	NOUN
pipe-0032	57	20	,	,	PUNCT
pipe-0032	57	21	we	we	PRON
pipe-0032	57	22	garnered	garner	VERB
pipe-0032	57	23	enough	enough	ADJ
pipe-0032	57	24	institutional	institutional	ADJ
pipe-0032	57	25	buy	buy	NOUN
pipe-0032	57	26	-	-	PUNCT
pipe-0032	57	27	in	in	NOUN
pipe-0032	57	28	to	to	PART
pipe-0032	57	29	put	put	VERB
pipe-0032	57	30	together	together	ADV
pipe-0032	57	31	a	a	DET
pipe-0032	57	32	small	small	ADJ
pipe-0032	57	33	project	project	NOUN
pipe-0032	57	34	team	team	NOUN
pipe-0032	57	35	to	to	PART
pipe-0032	57	36	explore	explore	VERB
pipe-0032	57	37	placing	place	VERB
pipe-0032	57	38	proactive	proactive	ADJ
pipe-0032	57	39	chat	chat	NOUN
pipe-0032	57	40	in	in	ADP
pipe-0032	57	41	subscription	subscription	NOUN
pipe-0032	57	42	databases	database	NOUN
pipe-0032	57	43	.	.	PUNCT
pipe-0032	58	1	as	as	ADV
pipe-0032	58	2	exciting	exciting	ADJ
pipe-0032	58	3	as	as	ADP
pipe-0032	58	4	the	the	DET
pipe-0032	58	5	prospect	prospect	NOUN
pipe-0032	58	6	of	of	ADP
pipe-0032	58	7	duplicating	duplicate	VERB
pipe-0032	58	8	other	other	ADJ
pipe-0032	58	9	libraries	library	NOUN
pipe-0032	58	10	’	’	PART
pipe-0032	58	11	success	success	NOUN
pipe-0032	58	12	was	be	AUX
pipe-0032	58	13	,	,	PUNCT
pipe-0032	58	14	the	the	DET
pipe-0032	58	15	project	project	NOUN
pipe-0032	58	16	team	team	NOUN
pipe-0032	58	17	knew	know	VERB
pipe-0032	58	18	that	that	SCONJ
pipe-0032	58	19	the	the	DET
pipe-0032	58	20	existing	exist	VERB
pipe-0032	58	21	chat	chat	NOUN
pipe-0032	58	22	service	service	NOUN
pipe-0032	58	23	model	model	NOUN
pipe-0032	58	24	would	would	AUX
pipe-0032	58	25	not	not	PART
pipe-0032	58	26	be	be	AUX
pipe-0032	58	27	able	able	ADJ
pipe-0032	58	28	to	to	PART
pipe-0032	58	29	accommodate	accommodate	VERB
pipe-0032	58	30	the	the	DET
pipe-0032	58	31	marked	marked	ADJ
pipe-0032	58	32	increase	increase	NOUN
pipe-0032	58	33	in	in	ADP
pipe-0032	58	34	chat	chat	NOUN
pipe-0032	58	35	volume	volume	NOUN
pipe-0032	58	36	reported	report	VERB
pipe-0032	58	37	elsewhere	elsewhere	ADV
pipe-0032	58	38	.	.	PUNCT
pipe-0032	59	1	we	we	PRON
pipe-0032	59	2	did	do	AUX
pipe-0032	59	3	not	not	PART
pipe-0032	59	4	want	want	VERB
pipe-0032	59	5	to	to	PART
pipe-0032	59	6	overburden	overburden	ADJ
pipe-0032	59	7	staff	staff	NOUN
pipe-0032	59	8	providing	provide	VERB
pipe-0032	59	9	face	face	NOUN
pipe-0032	59	10	-	-	PUNCT
pipe-0032	59	11	to	to	ADP
pipe-0032	59	12	-	-	PUNCT
pipe-0032	59	13	face	face	NOUN
pipe-0032	59	14	help	help	NOUN
pipe-0032	59	15	by	by	ADP
pipe-0032	59	16	asking	ask	VERB
pipe-0032	59	17	them	they	PRON
pipe-0032	59	18	to	to	PART
pipe-0032	59	19	field	field	VERB
pipe-0032	59	20	potentially	potentially	ADV
pipe-0032	59	21	concurrent	concurrent	ADJ
pipe-0032	59	22	chat	chat	NOUN
pipe-0032	59	23	sessions	session	NOUN
pipe-0032	59	24	.	.	PUNCT
pipe-0032	60	1	relocating	relocate	VERB
pipe-0032	60	2	staff	staff	NOUN
pipe-0032	60	3	to	to	ADP
pipe-0032	60	4	offices	office	NOUN
pipe-0032	60	5	to	to	PART
pipe-0032	60	6	answer	answer	VERB
pipe-0032	60	7	chat	chat	NOUN
pipe-0032	60	8	inquiries	inquiry	NOUN
pipe-0032	60	9	was	be	AUX
pipe-0032	60	10	not	not	PART
pipe-0032	60	11	an	an	DET
pipe-0032	60	12	option	option	NOUN
pipe-0032	60	13	either	either	ADV
pipe-0032	60	14	,	,	PUNCT
pipe-0032	60	15	as	as	SCONJ
pipe-0032	60	16	staff	staff	NOUN
pipe-0032	60	17	members	member	NOUN
pipe-0032	60	18	at	at	ADP
pipe-0032	60	19	the	the	DET
pipe-0032	60	20	reference	reference	NOUN
pipe-0032	60	21	desk	desk	NOUN
pipe-0032	60	22	were	be	AUX
pipe-0032	60	23	also	also	ADV
pipe-0032	60	24	expected	expect	VERB
pipe-0032	60	25	to	to	PART
pipe-0032	60	26	supervise	supervise	VERB
pipe-0032	60	27	student	student	NOUN
pipe-0032	60	28	employees	employee	NOUN
pipe-0032	60	29	and	and	CCONJ
pipe-0032	60	30	maintain	maintain	VERB
pipe-0032	60	31	building	building	NOUN
pipe-0032	60	32	safety	safety	NOUN
pipe-0032	60	33	and	and	CCONJ
pipe-0032	60	34	security	security	NOUN
pipe-0032	60	35	.	.	PUNCT
pipe-0032	61	1	budgetary	budgetary	ADJ
pipe-0032	61	2	constraints	constraint	NOUN
pipe-0032	61	3	ruled	rule	VERB
pipe-0032	61	4	out	out	ADP
pipe-0032	61	5	the	the	DET
pipe-0032	61	6	possibility	possibility	NOUN
pipe-0032	61	7	of	of	ADP
pipe-0032	61	8	hiring	hire	VERB
pipe-0032	61	9	additional	additional	ADJ
pipe-0032	61	10	staff	staff	NOUN
pipe-0032	61	11	to	to	PART
pipe-0032	61	12	handle	handle	VERB
pipe-0032	61	13	potentially	potentially	ADV
pipe-0032	61	14	large	large	ADJ
pipe-0032	61	15	increases	increase	NOUN
pipe-0032	61	16	in	in	ADP
pipe-0032	61	17	chat	chat	NOUN
pipe-0032	61	18	volume	volume	NOUN
pipe-0032	61	19	.	.	PUNCT
pipe-0032	62	1	in	in	ADP
pipe-0032	62	2	addition	addition	NOUN
pipe-0032	62	3	to	to	PART
pipe-0032	62	4	chat	chat	VERB
pipe-0032	62	5	volume	volume	NOUN
pipe-0032	62	6	,	,	PUNCT
pipe-0032	62	7	other	other	ADJ
pipe-0032	62	8	unknowns	unknown	NOUN
pipe-0032	62	9	existed	exist	VERB
pipe-0032	62	10	.	.	PUNCT
pipe-0032	63	1	the	the	DET
pipe-0032	63	2	project	project	NOUN
pipe-0032	63	3	team	team	NOUN
pipe-0032	63	4	needed	need	VERB
pipe-0032	63	5	to	to	PART
pipe-0032	63	6	verify	verify	VERB
pipe-0032	63	7	proof	proof	NOUN
pipe-0032	63	8	of	of	ADP
pipe-0032	63	9	concept	concept	NOUN
pipe-0032	63	10	.	.	PUNCT
pipe-0032	64	1	while	while	SCONJ
pipe-0032	64	2	some	some	DET
pipe-0032	64	3	database	database	NOUN
pipe-0032	64	4	vendors	vendor	NOUN
pipe-0032	64	5	allowed	allow	VERB
pipe-0032	64	6	links	link	NOUN
pipe-0032	64	7	to	to	ADP
pipe-0032	64	8	the	the	DET
pipe-0032	64	9	ask	ask	NOUN
pipe-0032	64	10	a	a	DET
pipe-0032	64	11	librarian	librarian	ADJ
pipe-0032	64	12	help	help	NOUN
pipe-0032	64	13	page	page	NOUN
pipe-0032	64	14	,	,	PUNCT
pipe-0032	64	15	the	the	DET
pipe-0032	64	16	project	project	NOUN
pipe-0032	64	17	team	team	NOUN
pipe-0032	64	18	was	be	AUX
pipe-0032	64	19	unaware	unaware	ADJ
pipe-0032	64	20	of	of	ADP
pipe-0032	64	21	any	any	DET
pipe-0032	64	22	vendor	vendor	NOUN
pipe-0032	64	23	allowing	allow	VERB
pipe-0032	64	24	proactive	proactive	ADJ
pipe-0032	64	25	chat	chat	NOUN
pipe-0032	64	26	widgets	widget	NOUN
pipe-0032	64	27	to	to	PART
pipe-0032	64	28	be	be	AUX
pipe-0032	64	29	embedded	embed	VERB
pipe-0032	64	30	in	in	ADP
pipe-0032	64	31	their	their	PRON
pipe-0032	64	32	platforms	platform	NOUN
pipe-0032	64	33	.	.	PUNCT
pipe-0032	65	1	with	with	ADP
pipe-0032	65	2	a	a	DET
pipe-0032	65	3	modest	modest	ADJ
pipe-0032	65	4	project	project	NOUN
pipe-0032	65	5	scope	scope	NOUN
pipe-0032	65	6	in	in	ADP
pipe-0032	65	7	mind	mind	NOUN
pipe-0032	65	8	,	,	PUNCT
pipe-0032	65	9	the	the	DET
pipe-0032	65	10	project	project	NOUN
pipe-0032	65	11	team	team	NOUN
pipe-0032	65	12	decided	decide	VERB
pipe-0032	65	13	to	to	PART
pipe-0032	65	14	target	target	VERB
pipe-0032	65	15	four	four	NUM
pipe-0032	65	16	large	large	ADJ
pipe-0032	65	17	database	database	NOUN
pipe-0032	65	18	vendors	vendor	NOUN
pipe-0032	65	19	:	:	PUNCT
pipe-0032	65	20	proquest	proquest	INTJ
pipe-0032	65	21	,	,	PUNCT
pipe-0032	65	22	clarivate	clarivate	NOUN
pipe-0032	65	23	analytics	analytic	NOUN
pipe-0032	65	24	,	,	PUNCT
pipe-0032	65	25	gale	gale	NOUN
pipe-0032	65	26	cengage	cengage	NOUN
pipe-0032	65	27	,	,	PUNCT
pipe-0032	65	28	and	and	CCONJ
pipe-0032	65	29	ebsco	ebsco	PROPN
pipe-0032	65	30	.	.	PUNCT
pipe-0032	66	1	the	the	DET
pipe-0032	66	2	vendors	vendor	NOUN
pipe-0032	66	3	’	’	PART
pipe-0032	66	4	responses	response	NOUN
pipe-0032	66	5	to	to	ADP
pipe-0032	66	6	our	our	PRON
pipe-0032	66	7	exploratory	exploratory	ADJ
pipe-0032	66	8	requests	request	NOUN
pipe-0032	66	9	for	for	ADP
pipe-0032	66	10	collaboration	collaboration	NOUN
pipe-0032	66	11	varied	varied	ADJ
pipe-0032	66	12	.	.	PUNCT
pipe-0032	67	1	proquest	proquest	PROPN
pipe-0032	67	2	responded	respond	VERB
pipe-0032	67	3	that	that	SCONJ
pipe-0032	67	4	the	the	DET
pipe-0032	67	5	company	company	NOUN
pipe-0032	67	6	could	could	AUX
pipe-0032	67	7	not	not	PART
pipe-0032	67	8	accommodate	accommodate	VERB
pipe-0032	67	9	our	our	PRON
pipe-0032	67	10	request	request	NOUN
pipe-0032	67	11	,	,	PUNCT
pipe-0032	67	12	citing	cite	VERB
pipe-0032	67	13	an	an	DET
pipe-0032	67	14	existing	exist	VERB
pipe-0032	67	15	option	option	NOUN
pipe-0032	67	16	of	of	ADP
pipe-0032	67	17	a	a	DET
pipe-0032	67	18	stationary	stationary	ADJ
pipe-0032	67	19	chat	chat	NOUN
pipe-0032	67	20	link	link	NOUN
pipe-0032	67	21	placed	place	VERB
pipe-0032	67	22	at	at	ADP
pipe-0032	67	23	the	the	DET
pipe-0032	67	24	bottom	bottom	NOUN
pipe-0032	67	25	of	of	ADP
pipe-0032	67	26	the	the	DET
pipe-0032	67	27	database	database	NOUN
pipe-0032	67	28	search	search	NOUN
pipe-0032	67	29	page	page	NOUN
pipe-0032	67	30	.	.	PUNCT
pipe-0032	68	1	clarivate	clarivate	NOUN
pipe-0032	68	2	analytics	analytic	NOUN
pipe-0032	68	3	deferred	defer	VERB
pipe-0032	68	4	because	because	SCONJ
pipe-0032	68	5	the	the	DET
pipe-0032	68	6	company	company	NOUN
pipe-0032	68	7	was	be	AUX
pipe-0032	68	8	in	in	ADP
pipe-0032	68	9	the	the	DET
pipe-0032	68	10	midst	midst	NOUN
pipe-0032	68	11	of	of	ADP
pipe-0032	68	12	changing	change	VERB
pipe-0032	68	13	ownership	ownership	NOUN
pipe-0032	68	14	and	and	CCONJ
pipe-0032	68	15	invited	invite	VERB
pipe-0032	68	16	possible	possible	ADJ
pipe-0032	68	17	future	future	ADJ
pipe-0032	68	18	collaboration	collaboration	NOUN
pipe-0032	68	19	.	.	PUNCT
pipe-0032	69	1	two	two	NUM
pipe-0032	69	2	vendors	vendor	NOUN
pipe-0032	69	3	,	,	PUNCT
pipe-0032	69	4	gale	gale	NOUN
pipe-0032	69	5	cengage	cengage	NOUN
pipe-0032	69	6	and	and	CCONJ
pipe-0032	69	7	ebsco	ebsco	PROPN
pipe-0032	69	8	,	,	PUNCT
pipe-0032	69	9	welcomed	welcome	VERB
pipe-0032	69	10	the	the	DET
pipe-0032	69	11	venture	venture	NOUN
pipe-0032	69	12	and	and	CCONJ
pipe-0032	69	13	referred	refer	VERB
pipe-0032	69	14	our	our	PRON
pipe-0032	69	15	inquiry	inquiry	NOUN
pipe-0032	69	16	to	to	ADP
pipe-0032	69	17	their	their	PRON
pipe-0032	69	18	in	in	ADP
pipe-0032	69	19	-	-	PUNCT
pipe-0032	69	20	house	house	NOUN
pipe-0032	69	21	tech	tech	NOUN
pipe-0032	69	22	teams	team	NOUN
pipe-0032	69	23	.	.	PUNCT
pipe-0032	70	1	building	build	VERB
pipe-0032	70	2	the	the	DET
pipe-0032	70	3	widget	widget	NOUN
pipe-0032	70	4	with	with	ADP
pipe-0032	70	5	two	two	NUM
pipe-0032	70	6	vendors	vendor	NOUN
pipe-0032	70	7	on	on	ADP
pipe-0032	70	8	board	board	NOUN
pipe-0032	70	9	,	,	PUNCT
pipe-0032	70	10	the	the	DET
pipe-0032	70	11	project	project	NOUN
pipe-0032	70	12	team	team	NOUN
pipe-0032	70	13	needed	need	VERB
pipe-0032	70	14	to	to	PART
pipe-0032	70	15	build	build	VERB
pipe-0032	70	16	the	the	DET
pipe-0032	70	17	chat	chat	NOUN
pipe-0032	70	18	widget	widget	NOUN
pipe-0032	70	19	.	.	PUNCT
pipe-0032	71	1	we	we	PRON
pipe-0032	71	2	began	begin	VERB
pipe-0032	71	3	by	by	ADP
pipe-0032	71	4	choosing	choose	VERB
pipe-0032	71	5	the	the	DET
pipe-0032	71	6	slide	slide	NOUN
pipe-0032	71	7	-	-	PUNCT
pipe-0032	71	8	out	out	ADP
pipe-0032	71	9	widget	widget	NOUN
pipe-0032	71	10	style	style	NOUN
pipe-0032	71	11	,	,	PUNCT
pipe-0032	71	12	preferring	prefer	VERB
pipe-0032	71	13	its	its	PRON
pipe-0032	71	14	ability	ability	NOUN
pipe-0032	71	15	to	to	PART
pipe-0032	71	16	remain	remain	VERB
pipe-0032	71	17	visually	visually	ADV
pipe-0032	71	18	present	present	ADJ
pipe-0032	71	19	at	at	ADP
pipe-0032	71	20	the	the	DET
pipe-0032	71	21	side	side	NOUN
pipe-0032	71	22	of	of	ADP
pipe-0032	71	23	the	the	DET
pipe-0032	71	24	screen	screen	NOUN
pipe-0032	71	25	as	as	SCONJ
pipe-0032	71	26	the	the	DET
pipe-0032	71	27	user	user	NOUN
pipe-0032	71	28	navigated	navigate	VERB
pipe-0032	71	29	.	.	PUNCT
pipe-0032	72	1	conversations	conversation	NOUN
pipe-0032	72	2	could	could	AUX
pipe-0032	72	3	exist	exist	VERB
pipe-0032	72	4	alongside	alongside	ADP
pipe-0032	72	5	database	database	NOUN
pipe-0032	72	6	searching	searching	NOUN
pipe-0032	72	7	.	.	PUNCT
pipe-0032	73	1	next	next	ADV
pipe-0032	73	2	,	,	PUNCT
pipe-0032	73	3	we	we	PRON
pipe-0032	73	4	customized	customize	VERB
pipe-0032	73	5	the	the	DET
pipe-0032	73	6	widget	widget	NOUN
pipe-0032	73	7	’s	’s	PART
pipe-0032	73	8	behavior	behavior	NOUN
pipe-0032	73	9	and	and	CCONJ
pipe-0032	73	10	wording	wording	NOUN
pipe-0032	73	11	.	.	PUNCT
pipe-0032	74	1	after	after	ADP
pipe-0032	74	2	discussion	discussion	NOUN
pipe-0032	74	3	and	and	CCONJ
pipe-0032	74	4	beta	beta	ADJ
pipe-0032	74	5	testing	testing	NOUN
pipe-0032	74	6	,	,	PUNCT
pipe-0032	74	7	the	the	DET
pipe-0032	74	8	team	team	NOUN
pipe-0032	74	9	chose	choose	VERB
pipe-0032	74	10	a	a	DET
pipe-0032	74	11	30	30	NUM
pipe-0032	74	12	-	-	PUNCT
pipe-0032	74	13	second	second	NOUN
pipe-0032	74	14	interval	interval	NOUN
pipe-0032	74	15	for	for	ADP
pipe-0032	74	16	proactive	proactive	ADJ
pipe-0032	74	17	behavior	behavior	NOUN
pipe-0032	74	18	.	.	PUNCT
pipe-0032	75	1	this	this	PRON
pipe-0032	75	2	meant	mean	VERB
pipe-0032	75	3	that	that	SCONJ
pipe-0032	75	4	the	the	DET
pipe-0032	75	5	user	user	NOUN
pipe-0032	75	6	would	would	AUX
pipe-0032	75	7	encounter	encounter	VERB
pipe-0032	75	8	the	the	DET
pipe-0032	75	9	widget	widget	NOUN
pipe-0032	75	10	if	if	SCONJ
pipe-0032	75	11	they	they	PRON
pipe-0032	75	12	navigated	navigate	VERB
pipe-0032	75	13	to	to	ADP
pipe-0032	75	14	a	a	DET
pipe-0032	75	15	subscription	subscription	NOUN
pipe-0032	75	16	database	database	NOUN
pipe-0032	75	17	page	page	NOUN
pipe-0032	75	18	and	and	CCONJ
pipe-0032	75	19	lingered	linger	VERB
pipe-0032	75	20	there	there	ADV
pipe-0032	75	21	for	for	ADP
pipe-0032	75	22	30	30	NUM
pipe-0032	75	23	seconds	second	NOUN
pipe-0032	75	24	.	.	PUNCT
pipe-0032	76	1	at	at	ADP
pipe-0032	76	2	that	that	DET
pipe-0032	76	3	point	point	NOUN
pipe-0032	76	4	,	,	PUNCT
pipe-0032	76	5	the	the	DET
pipe-0032	76	6	tab	tab	NOUN
pipe-0032	76	7	on	on	ADP
pipe-0032	76	8	the	the	DET
pipe-0032	76	9	right	right	ADJ
pipe-0032	76	10	side	side	NOUN
pipe-0032	76	11	of	of	ADP
pipe-0032	76	12	the	the	DET
pipe-0032	76	13	screen	screen	NOUN
pipe-0032	76	14	would	would	AUX
pipe-0032	76	15	slide	slide	VERB
pipe-0032	76	16	to	to	ADP
pipe-0032	76	17	the	the	DET
pipe-0032	76	18	left	left	ADJ
pipe-0032	76	19	3	3	NUM
pipe-0032	76	20	inches	inch	NOUN
pipe-0032	76	21	,	,	PUNCT
pipe-0032	76	22	revealing	reveal	VERB
pipe-0032	76	23	a	a	DET
pipe-0032	76	24	box	box	NOUN
pipe-0032	76	25	that	that	PRON
pipe-0032	76	26	said	say	VERB
pipe-0032	76	27	“	"	PUNCT
pipe-0032	76	28	we	we	PRON
pipe-0032	76	29	’re	’re	VERB
pipe-0032	76	30	here	here	ADV
pipe-0032	76	31	to	to	PART
pipe-0032	76	32	help	help	VERB
pipe-0032	76	33	!	!	PUNCT
pipe-0032	77	1	unm	unm	NOUN
pipe-0032	77	2	librarians	librarian	VERB
pipe-0032	77	3	…	…	PUNCT
pipe-0032	77	4	your	your	PRON
pipe-0032	77	5	shortcut	shortcut	NOUN
pipe-0032	77	6	to	to	ADP
pipe-0032	77	7	better	well	ADJ
pipe-0032	77	8	results	result	NOUN
pipe-0032	77	9	.	.	PUNCT
pipe-0032	77	10	”	"	PUNCT
pipe-0032	78	1	with	with	ADP
pipe-0032	78	2	this	this	DET
pipe-0032	78	3	language	language	NOUN
pipe-0032	78	4	,	,	PUNCT
pipe-0032	78	5	we	we	PRON
pipe-0032	78	6	wanted	want	VERB
pipe-0032	78	7	to	to	PART
pipe-0032	78	8	welcome	welcome	VERB
pipe-0032	78	9	the	the	DET
pipe-0032	78	10	user	user	NOUN
pipe-0032	78	11	and	and	CCONJ
pipe-0032	78	12	also	also	ADV
pipe-0032	78	13	signal	signal	VERB
pipe-0032	78	14	that	that	SCONJ
pipe-0032	78	15	a	a	DET
pipe-0032	78	16	librarian	librarian	NOUN
pipe-0032	78	17	could	could	AUX
pipe-0032	78	18	be	be	AUX
pipe-0032	78	19	summoned	summon	VERB
pipe-0032	78	20	if	if	SCONJ
pipe-0032	78	21	they	they	PRON
pipe-0032	78	22	chose	choose	VERB
pipe-0032	78	23	to	to	PART
pipe-0032	78	24	chat	chat	VERB
pipe-0032	78	25	.	.	PUNCT
pipe-0032	79	1	we	we	PRON
pipe-0032	79	2	did	do	AUX
pipe-0032	79	3	not	not	PART
pipe-0032	79	4	want	want	VERB
pipe-0032	79	5	the	the	DET
pipe-0032	79	6	user	user	NOUN
pipe-0032	79	7	to	to	PART
pipe-0032	79	8	feel	feel	VERB
pipe-0032	79	9	as	as	SCONJ
pipe-0032	79	10	though	though	SCONJ
pipe-0032	79	11	they	they	PRON
pipe-0032	79	12	were	be	AUX
pipe-0032	79	13	automatically	automatically	ADV
pipe-0032	79	14	thrust	thrust	VERB
pipe-0032	79	15	into	into	ADP
pipe-0032	79	16	a	a	DET
pipe-0032	79	17	human	human	ADJ
pipe-0032	79	18	interaction	interaction	NOUN
pipe-0032	79	19	as	as	ADV
pipe-0032	79	20	soon	soon	ADV
pipe-0032	79	21	as	as	SCONJ
pipe-0032	79	22	the	the	DET
pipe-0032	79	23	box	box	NOUN
pipe-0032	79	24	deployed	deploy	VERB
pipe-0032	79	25	,	,	PUNCT
pipe-0032	79	26	signified	signify	VERB
pipe-0032	79	27	by	by	ADP
pipe-0032	79	28	a	a	DET
pipe-0032	79	29	first	first	ADJ
pipe-0032	79	30	-	-	PUNCT
pipe-0032	79	31	person	person	NOUN
pipe-0032	79	32	direct	direct	ADJ
pipe-0032	79	33	question	question	NOUN
pipe-0032	79	34	such	such	ADJ
pipe-0032	79	35	as	as	ADP
pipe-0032	79	36	,	,	PUNCT
pipe-0032	79	37	“	"	PUNCT
pipe-0032	79	38	hi	hi	INTJ
pipe-0032	79	39	!	!	PUNCT
pipe-0032	80	1	can	can	AUX
pipe-0032	80	2	i	i	PRON
pipe-0032	80	3	help	help	VERB
pipe-0032	80	4	you	you	PRON
pipe-0032	80	5	find	find	VERB
pipe-0032	80	6	an	an	DET
pipe-0032	80	7	article	article	NOUN
pipe-0032	80	8	?	?	PUNCT
pipe-0032	80	9	”	"	PUNCT
pipe-0032	81	1	we	we	PRON
pipe-0032	81	2	thought	think	VERB
pipe-0032	81	3	it	it	PRON
pipe-0032	81	4	could	could	AUX
pipe-0032	81	5	be	be	AUX
pipe-0032	81	6	less	less	ADV
pipe-0032	81	7	intrusive	intrusive	ADJ
pipe-0032	81	8	if	if	SCONJ
pipe-0032	81	9	the	the	DET
pipe-0032	81	10	user	user	NOUN
pipe-0032	81	11	knew	know	VERB
pipe-0032	81	12	they	they	PRON
pipe-0032	81	13	would	would	AUX
pipe-0032	81	14	not	not	PART
pipe-0032	81	15	be	be	AUX
pipe-0032	81	16	rejecting	reject	VERB
pipe-0032	81	17	a	a	DET
pipe-0032	81	18	person	person	NOUN
pipe-0032	81	19	if	if	SCONJ
pipe-0032	81	20	they	they	PRON
pipe-0032	81	21	chose	choose	VERB
pipe-0032	81	22	not	not	PART
pipe-0032	81	23	to	to	PART
pipe-0032	81	24	chat	chat	VERB
pipe-0032	81	25	.	.	PUNCT
pipe-0032	82	1	instead	instead	ADV
pipe-0032	82	2	they	they	PRON
pipe-0032	82	3	would	would	AUX
pipe-0032	82	4	just	just	ADV
pipe-0032	82	5	be	be	AUX
pipe-0032	82	6	dismissing	dismiss	VERB
pipe-0032	82	7	a	a	DET
pipe-0032	82	8	tech	tech	NOUN
pipe-0032	82	9	object	object	NOUN
pipe-0032	82	10	.	.	PUNCT
pipe-0032	83	1	after	after	ADP
pipe-0032	83	2	the	the	DET
pipe-0032	83	3	welcome	welcome	ADJ
pipe-0032	83	4	message	message	NOUN
pipe-0032	83	5	,	,	PUNCT
pipe-0032	83	6	the	the	DET
pipe-0032	83	7	user	user	NOUN
pipe-0032	83	8	would	would	AUX
pipe-0032	83	9	have	have	VERB
pipe-0032	83	10	the	the	DET
pipe-0032	83	11	option	option	NOUN
pipe-0032	83	12	to	to	PART
pipe-0032	83	13	choose	choose	VERB
pipe-0032	83	14	“	"	PUNCT
pipe-0032	83	15	chat	chat	VERB
pipe-0032	83	16	now	now	ADV
pipe-0032	83	17	”	"	PUNCT
pipe-0032	83	18	or	or	CCONJ
pipe-0032	83	19	“	"	PUNCT
pipe-0032	83	20	no	no	DET
pipe-0032	83	21	thanks	thank	NOUN
pipe-0032	83	22	”	"	PUNCT
pipe-0032	83	23	(	(	PUNCT
pipe-0032	83	24	figure	figure	NOUN
pipe-0032	83	25	1	1	NUM
pipe-0032	83	26	)	)	PUNCT
pipe-0032	83	27	.	.	PUNCT
pipe-0032	84	1	if	if	SCONJ
pipe-0032	84	2	the	the	DET
pipe-0032	84	3	user	user	NOUN
pipe-0032	84	4	clicked	click	VERB
pipe-0032	84	5	“	"	PUNCT
pipe-0032	84	6	chat	chat	VERB
pipe-0032	84	7	now	now	ADV
pipe-0032	84	8	,	,	PUNCT
pipe-0032	84	9	”	"	PUNCT
pipe-0032	84	10	a	a	DET
pipe-0032	84	11	free	free	ADJ
pipe-0032	84	12	text	text	NOUN
pipe-0032	84	13	field	field	NOUN
pipe-0032	84	14	appeared	appear	VERB
pipe-0032	84	15	for	for	SCONJ
pipe-0032	84	16	the	the	DET
pipe-0032	84	17	user	user	NOUN
pipe-0032	84	18	to	to	PART
pipe-0032	84	19	type	type	VERB
pipe-0032	84	20	an	an	DET
pipe-0032	84	21	initial	initial	ADJ
pipe-0032	84	22	question	question	NOUN
pipe-0032	84	23	.	.	PUNCT
pipe-0032	85	1	after	after	SCONJ
pipe-0032	85	2	the	the	DET
pipe-0032	85	3	user	user	NOUN
pipe-0032	85	4	submitted	submit	VERB
pipe-0032	85	5	their	their	PRON
pipe-0032	85	6	question	question	NOUN
pipe-0032	85	7	,	,	PUNCT
pipe-0032	85	8	the	the	DET
pipe-0032	85	9	libchat	libchat	PRON
pipe-0032	85	10	software	software	NOUN
pipe-0032	85	11	notified	notify	VERB
pipe-0032	85	12	reference	reference	NOUN
pipe-0032	85	13	staff	staff	NOUN
pipe-0032	85	14	of	of	ADP
pipe-0032	85	15	an	an	DET
pipe-0032	85	16	incoming	incoming	ADJ
pipe-0032	85	17	chat	chat	NOUN
pipe-0032	85	18	inquiry	inquiry	NOUN
pipe-0032	85	19	.	.	PUNCT
pipe-0032	86	1	after	after	ADP
pipe-0032	86	2	deciding	decide	VERB
pipe-0032	86	3	the	the	DET
pipe-0032	86	4	interval	interval	NOUN
pipe-0032	86	5	and	and	CCONJ
pipe-0032	86	6	language	language	NOUN
pipe-0032	86	7	,	,	PUNCT
pipe-0032	86	8	we	we	PRON
pipe-0032	86	9	customized	customize	VERB
pipe-0032	86	10	the	the	DET
pipe-0032	86	11	color	color	NOUN
pipe-0032	86	12	palette	palette	NOUN
pipe-0032	86	13	.	.	PUNCT
pipe-0032	87	1	we	we	PRON
pipe-0032	87	2	chose	choose	VERB
pipe-0032	87	3	to	to	PART
pipe-0032	87	4	incorporate	incorporate	VERB
pipe-0032	87	5	the	the	DET
pipe-0032	87	6	cherry	cherry	NOUN
pipe-0032	87	7	red	red	ADJ
pipe-0032	87	8	color	color	NOUN
pipe-0032	87	9	of	of	ADP
pipe-0032	87	10	university	university	NOUN
pipe-0032	87	11	branding	brand	VERB
pipe-0032	87	12	to	to	PART
pipe-0032	87	13	further	far	ADV
pipe-0032	87	14	reinforce	reinforce	VERB
pipe-0032	87	15	librarian	librarian	ADJ
pipe-0032	87	16	help	help	NOUN
pipe-0032	87	17	,	,	PUNCT
pipe-0032	87	18	visually	visually	ADV
pipe-0032	87	19	differentiating	differentiate	VERB
pipe-0032	87	20	it	it	PRON
pipe-0032	87	21	from	from	ADP
pipe-0032	87	22	the	the	DET
pipe-0032	87	23	ebsco	ebsco	PROPN
pipe-0032	87	24	and	and	CCONJ
pipe-0032	87	25	gale	gale	PROPN
pipe-0032	87	26	color	color	NOUN
pipe-0032	87	27	branding	branding	NOUN
pipe-0032	87	28	and	and	CCONJ
pipe-0032	87	29	their	their	PRON
pipe-0032	87	30	customer	customer	NOUN
pipe-0032	87	31	service	service	NOUN
pipe-0032	87	32	options	option	NOUN
pipe-0032	87	33	.	.	PUNCT
pipe-0032	88	1	the	the	DET
pipe-0032	88	2	presence	presence	NOUN
pipe-0032	88	3	of	of	ADP
pipe-0032	88	4	the	the	DET
pipe-0032	88	5	cherry	cherry	NOUN
pipe-0032	88	6	red	red	ADJ
pipe-0032	88	7	chat	chat	NOUN
pipe-0032	88	8	tab	tab	NOUN
pipe-0032	88	9	across	across	ADP
pipe-0032	88	10	the	the	DET
pipe-0032	88	11	two	two	NUM
pipe-0032	88	12	vendors	vendor	NOUN
pipe-0032	88	13	’	’	PART
pipe-0032	88	14	sites	site	NOUN
pipe-0032	88	15	further	far	ADV
pipe-0032	88	16	distinguished	distinguish	VERB
pipe-0032	88	17	the	the	DET
pipe-0032	88	18	service	service	NOUN
pipe-0032	88	19	’s	’s	PART
pipe-0032	88	20	brand	brand	NOUN
pipe-0032	88	21	.	.	PUNCT
pipe-0032	89	1	figure	figure	NOUN
pipe-0032	89	2	1	1	NUM
pipe-0032	89	3	.	.	PUNCT
pipe-0032	90	1	proactive	proactive	PROPN
pipe-0032	90	2	,	,	PUNCT
pipe-0032	90	3	slide	slide	NOUN
pipe-0032	90	4	-	-	PUNCT
pipe-0032	90	5	out	out	ADP
pipe-0032	90	6	widget	widget	NOUN
pipe-0032	90	7	in	in	ADP
pipe-0032	90	8	ebsco	ebsco	PROPN
pipe-0032	90	9	’s	’s	PART
pipe-0032	90	10	academic	academic	PROPN
pipe-0032	90	11	search	search	NOUN
pipe-0032	90	12	ultimate	ultimate	ADJ
pipe-0032	90	13	database	database	NOUN
pipe-0032	90	14	.	.	PUNCT
pipe-0032	91	1	this	this	DET
pipe-0032	91	2	screenshot	screenshot	NOUN
pipe-0032	91	3	shows	show	VERB
pipe-0032	91	4	the	the	DET
pipe-0032	91	5	slide	slide	NOUN
pipe-0032	91	6	-	-	PUNCT
pipe-0032	91	7	out	out	NOUN
pipe-0032	91	8	chat	chat	NOUN
pipe-0032	91	9	widget	widget	NOUN
pipe-0032	91	10	deployed	deploy	VERB
pipe-0032	91	11	and	and	CCONJ
pipe-0032	91	12	extended	extended	ADJ
pipe-0032	91	13	and	and	CCONJ
pipe-0032	91	14	hovering	hover	VERB
pipe-0032	91	15	above	above	ADP
pipe-0032	91	16	the	the	DET
pipe-0032	91	17	search	search	NOUN
pipe-0032	91	18	homepage	homepage	NOUN
pipe-0032	91	19	of	of	ADP
pipe-0032	91	20	the	the	DET
pipe-0032	91	21	ebscohost	ebscohost	ADJ
pipe-0032	91	22	database	database	NOUN
pipe-0032	91	23	academic	academic	ADJ
pipe-0032	91	24	search	search	NOUN
pipe-0032	91	25	premier	premier	NOUN
pipe-0032	91	26	.	.	PUNCT
pipe-0032	92	1	the	the	DET
pipe-0032	92	2	chat	chat	NOUN
pipe-0032	92	3	widget	widget	NOUN
pipe-0032	92	4	is	be	AUX
pipe-0032	92	5	accented	accent	VERB
pipe-0032	92	6	with	with	ADP
pipe-0032	92	7	red	red	ADJ
pipe-0032	92	8	and	and	CCONJ
pipe-0032	92	9	gray	gray	ADJ
pipe-0032	92	10	,	,	PUNCT
pipe-0032	92	11	and	and	CCONJ
pipe-0032	92	12	contrasts	contrast	VERB
pipe-0032	92	13	with	with	ADP
pipe-0032	92	14	the	the	DET
pipe-0032	92	15	blue	blue	ADJ
pipe-0032	92	16	,	,	PUNCT
pipe-0032	92	17	green	green	ADJ
pipe-0032	92	18	,	,	PUNCT
pipe-0032	92	19	and	and	CCONJ
pipe-0032	92	20	white	white	ADJ
pipe-0032	92	21	lettering	lettering	NOUN
pipe-0032	92	22	of	of	ADP
pipe-0032	92	23	the	the	DET
pipe-0032	92	24	database	database	PROPN
pipe-0032	92	25	’s	’s	PART
pipe-0032	92	26	palette	palette	PROPN
pipe-0032	92	27	.	.	PUNCT
pipe-0032	92	28	”	"	PUNCT
pipe-0032	92	29	.	.	PUNCT
pipe-0032	93	1	testing	test	VERB
pipe-0032	93	2	once	once	ADV
pipe-0032	93	3	the	the	DET
pipe-0032	93	4	team	team	NOUN
pipe-0032	93	5	built	build	VERB
pipe-0032	93	6	the	the	DET
pipe-0032	93	7	widget	widget	NOUN
pipe-0032	93	8	,	,	PUNCT
pipe-0032	93	9	we	we	PRON
pipe-0032	93	10	tested	test	VERB
pipe-0032	93	11	its	its	PRON
pipe-0032	93	12	functionality	functionality	NOUN
pipe-0032	93	13	by	by	ADP
pipe-0032	93	14	placing	place	VERB
pipe-0032	93	15	it	it	PRON
pipe-0032	93	16	in	in	ADP
pipe-0032	93	17	live	live	ADJ
pipe-0032	93	18	websites	website	NOUN
pipe-0032	93	19	.	.	PUNCT
pipe-0032	94	1	because	because	SCONJ
pipe-0032	94	2	we	we	PRON
pipe-0032	94	3	did	do	AUX
pipe-0032	94	4	not	not	PART
pipe-0032	94	5	have	have	VERB
pipe-0032	94	6	access	access	NOUN
pipe-0032	94	7	to	to	ADP
pipe-0032	94	8	editing	edit	VERB
pipe-0032	94	9	sandboxes	sandbox	NOUN
pipe-0032	94	10	in	in	ADP
pipe-0032	94	11	gale	gale	NOUN
pipe-0032	94	12	or	or	CCONJ
pipe-0032	94	13	ebsco	ebsco	PROPN
pipe-0032	94	14	platforms	platform	NOUN
pipe-0032	94	15	,	,	PUNCT
pipe-0032	94	16	we	we	PRON
pipe-0032	94	17	created	create	VERB
pipe-0032	94	18	a	a	DET
pipe-0032	94	19	series	series	NOUN
pipe-0032	94	20	of	of	ADP
pipe-0032	94	21	private	private	ADJ
pipe-0032	94	22	libguides	libguide	NOUN
pipe-0032	94	23	to	to	PART
pipe-0032	94	24	test	test	VERB
pipe-0032	94	25	the	the	DET
pipe-0032	94	26	widget	widget	NOUN
pipe-0032	94	27	’s	’s	PART
pipe-0032	94	28	behavior	behavior	NOUN
pipe-0032	94	29	and	and	CCONJ
pipe-0032	94	30	were	be	AUX
pipe-0032	94	31	pleased	pleased	ADJ
pipe-0032	94	32	with	with	ADP
pipe-0032	94	33	how	how	SCONJ
pipe-0032	94	34	a	a	DET
pipe-0032	94	35	chat	chat	NOUN
pipe-0032	94	36	conversation	conversation	NOUN
pipe-0032	94	37	started	start	VERB
pipe-0032	94	38	in	in	ADP
pipe-0032	94	39	one	one	NUM
pipe-0032	94	40	guide	guide	NOUN
pipe-0032	94	41	was	be	AUX
pipe-0032	94	42	auto	auto	NOUN
pipe-0032	94	43	-	-	PUNCT
pipe-0032	94	44	populated	populate	VERB
pipe-0032	94	45	into	into	ADP
pipe-0032	94	46	the	the	DET
pipe-0032	94	47	widget	widget	NOUN
pipe-0032	94	48	on	on	ADP
pipe-0032	94	49	another	another	DET
pipe-0032	94	50	guide	guide	NOUN
pipe-0032	94	51	.	.	PUNCT
pipe-0032	95	1	we	we	PRON
pipe-0032	95	2	were	be	AUX
pipe-0032	95	3	confident	confident	ADJ
pipe-0032	95	4	this	this	DET
pipe-0032	95	5	behavior	behavior	NOUN
pipe-0032	95	6	would	would	AUX
pipe-0032	95	7	be	be	AUX
pipe-0032	95	8	replicated	replicate	VERB
pipe-0032	95	9	in	in	ADP
pipe-0032	95	10	the	the	DET
pipe-0032	95	11	databases	database	NOUN
pipe-0032	95	12	,	,	PUNCT
pipe-0032	95	13	and	and	CCONJ
pipe-0032	95	14	users	user	NOUN
pipe-0032	95	15	would	would	AUX
pipe-0032	95	16	be	be	AUX
pipe-0032	95	17	able	able	ADJ
pipe-0032	95	18	to	to	PART
pipe-0032	95	19	navigate	navigate	VERB
pipe-0032	95	20	from	from	ADP
pipe-0032	95	21	page	page	NOUN
pipe-0032	95	22	to	to	ADP
pipe-0032	95	23	page	page	NOUN
pipe-0032	95	24	without	without	ADP
pipe-0032	95	25	losing	lose	VERB
pipe-0032	95	26	the	the	DET
pipe-0032	95	27	chat	chat	NOUN
pipe-0032	95	28	conversation	conversation	NOUN
pipe-0032	95	29	.	.	PUNCT
pipe-0032	96	1	because	because	SCONJ
pipe-0032	96	2	we	we	PRON
pipe-0032	96	3	were	be	AUX
pipe-0032	96	4	not	not	PART
pipe-0032	96	5	able	able	ADJ
pipe-0032	96	6	to	to	PART
pipe-0032	96	7	test	test	VERB
pipe-0032	96	8	the	the	DET
pipe-0032	96	9	widget	widget	NOUN
pipe-0032	96	10	inside	inside	ADP
pipe-0032	96	11	the	the	DET
pipe-0032	96	12	databases	database	NOUN
pipe-0032	96	13	before	before	ADP
pipe-0032	96	14	going	go	VERB
pipe-0032	96	15	live	live	ADV
pipe-0032	96	16	,	,	PUNCT
pipe-0032	96	17	the	the	DET
pipe-0032	96	18	project	project	NOUN
pipe-0032	96	19	team	team	NOUN
pipe-0032	96	20	decided	decide	VERB
pipe-0032	96	21	to	to	PART
pipe-0032	96	22	implement	implement	VERB
pipe-0032	96	23	proactive	proactive	ADJ
pipe-0032	96	24	chat	chat	NOUN
pipe-0032	96	25	the	the	DET
pipe-0032	96	26	second	second	ADJ
pipe-0032	96	27	-	-	PUNCT
pipe-0032	96	28	to	to	ADP
pipe-0032	96	29	-	-	PUNCT
pipe-0032	96	30	last	last	ADJ
pipe-0032	96	31	week	week	NOUN
pipe-0032	96	32	of	of	ADP
pipe-0032	96	33	the	the	DET
pipe-0032	96	34	spring	spring	NOUN
pipe-0032	96	35	2017	2017	NUM
pipe-0032	96	36	semester	semester	NOUN
pipe-0032	96	37	.	.	PUNCT
pipe-0032	97	1	this	this	PRON
pipe-0032	97	2	had	have	AUX
pipe-0032	97	3	traditionally	traditionally	ADV
pipe-0032	97	4	been	be	AUX
pipe-0032	97	5	a	a	DET
pipe-0032	97	6	slow	slow	ADJ
pipe-0032	97	7	period	period	NOUN
pipe-0032	97	8	in	in	ADP
pipe-0032	97	9	the	the	DET
pipe-0032	97	10	library	library	NOUN
pipe-0032	97	11	’s	’s	PART
pipe-0032	97	12	chat	chat	VERB
pipe-0032	97	13	reference	reference	NOUN
pipe-0032	97	14	load	load	NOUN
pipe-0032	97	15	,	,	PUNCT
pipe-0032	97	16	so	so	SCONJ
pipe-0032	97	17	staff	staff	NOUN
pipe-0032	97	18	would	would	AUX
pipe-0032	97	19	not	not	PART
pipe-0032	97	20	be	be	AUX
pipe-0032	97	21	overwhelmed	overwhelmed	ADJ
pipe-0032	97	22	while	while	SCONJ
pipe-0032	97	23	also	also	ADV
pipe-0032	97	24	allowing	allow	VERB
pipe-0032	97	25	a	a	DET
pipe-0032	97	26	modest	modest	ADJ
pipe-0032	97	27	amount	amount	NOUN
pipe-0032	97	28	of	of	ADP
pipe-0032	97	29	users	user	NOUN
pipe-0032	97	30	to	to	PART
pipe-0032	97	31	encounter	encounter	VERB
pipe-0032	97	32	the	the	DET
pipe-0032	97	33	widget	widget	NOUN
pipe-0032	97	34	.	.	PUNCT
pipe-0032	98	1	additionally	additionally	ADV
pipe-0032	98	2	,	,	PUNCT
pipe-0032	98	3	the	the	DET
pipe-0032	98	4	project	project	NOUN
pipe-0032	98	5	team	team	NOUN
pipe-0032	98	6	could	could	AUX
pipe-0032	98	7	use	use	VERB
pipe-0032	98	8	the	the	DET
pipe-0032	98	9	slow	slow	ADJ
pipe-0032	98	10	summer	summer	NOUN
pipe-0032	98	11	period	period	NOUN
pipe-0032	98	12	to	to	PART
pipe-0032	98	13	resolve	resolve	VERB
pipe-0032	98	14	possible	possible	ADJ
pipe-0032	98	15	technical	technical	ADJ
pipe-0032	98	16	issues	issue	NOUN
pipe-0032	98	17	before	before	ADP
pipe-0032	98	18	the	the	DET
pipe-0032	98	19	busy	busy	ADJ
pipe-0032	98	20	fall	fall	NOUN
pipe-0032	98	21	semester	semester	NOUN
pipe-0032	98	22	.	.	PUNCT
pipe-0032	99	1	vendor	vendor	NOUN
pipe-0032	99	2	tech	tech	NOUN
pipe-0032	99	3	teams	team	NOUN
pipe-0032	99	4	agreed	agree	VERB
pipe-0032	99	5	with	with	ADP
pipe-0032	99	6	the	the	DET
pipe-0032	99	7	proposed	propose	VERB
pipe-0032	99	8	timetable	timetable	NOUN
pipe-0032	99	9	and	and	CCONJ
pipe-0032	99	10	placed	place	VERB
pipe-0032	99	11	the	the	DET
pipe-0032	99	12	chat	chat	NOUN
pipe-0032	99	13	widget	widget	NOUN
pipe-0032	99	14	in	in	ADP
pipe-0032	99	15	each	each	PRON
pipe-0032	99	16	of	of	ADP
pipe-0032	99	17	their	their	PRON
pipe-0032	99	18	databases	database	NOUN
pipe-0032	99	19	,	,	PUNCT
pipe-0032	99	20	including	include	VERB
pipe-0032	99	21	the	the	DET
pipe-0032	99	22	introductory	introductory	ADJ
pipe-0032	99	23	search	search	NOUN
pipe-0032	99	24	page	page	NOUN
pipe-0032	99	25	,	,	PUNCT
pipe-0032	99	26	the	the	DET
pipe-0032	99	27	results	result	NOUN
pipe-0032	99	28	page	page	VERB
pipe-0032	99	29	,	,	PUNCT
pipe-0032	99	30	and	and	CCONJ
pipe-0032	99	31	the	the	DET
pipe-0032	99	32	item	item	NOUN
pipe-0032	99	33	detail	detail	NOUN
pipe-0032	99	34	page	page	NOUN
pipe-0032	99	35	on	on	ADP
pipe-0032	99	36	may	may	PROPN
pipe-0032	99	37	3	3	NUM
pipe-0032	99	38	,	,	PUNCT
pipe-0032	99	39	2017.1	2017.1	NUM
pipe-0032	99	40	technical	technical	ADJ
pipe-0032	99	41	hitches	hitch	NOUN
pipe-0032	99	42	reports	report	NOUN
pipe-0032	99	43	of	of	ADP
pipe-0032	99	44	technical	technical	ADJ
pipe-0032	99	45	difficulties	difficulty	NOUN
pipe-0032	99	46	with	with	ADP
pipe-0032	99	47	proactive	proactive	ADJ
pipe-0032	99	48	chat	chat	NOUN
pipe-0032	99	49	at	at	ADP
pipe-0032	99	50	other	other	ADJ
pipe-0032	99	51	institutions	institution	NOUN
pipe-0032	99	52	have	have	AUX
pipe-0032	99	53	revolved	revolve	VERB
pipe-0032	99	54	around	around	ADP
pipe-0032	99	55	software	software	NOUN
pipe-0032	99	56	code	code	NOUN
pipe-0032	99	57	incompatibility	incompatibility	NOUN
pipe-0032	99	58	.	.	PUNCT
pipe-0032	100	1	one	one	NUM
pipe-0032	100	2	institution	institution	NOUN
pipe-0032	100	3	could	could	AUX
pipe-0032	100	4	not	not	PART
pipe-0032	100	5	insert	insert	VERB
pipe-0032	100	6	the	the	DET
pipe-0032	100	7	chat	chat	NOUN
pipe-0032	100	8	widget	widget	NOUN
pipe-0032	100	9	onto	onto	ADP
pipe-0032	100	10	its	its	PRON
pipe-0032	100	11	homepage	homepage	NOUN
pipe-0032	100	12	because	because	SCONJ
pipe-0032	100	13	of	of	ADP
pipe-0032	100	14	conflicting	conflict	VERB
pipe-0032	100	15	features	feature	NOUN
pipe-0032	100	16	in	in	ADP
pipe-0032	100	17	the	the	DET
pipe-0032	100	18	content	content	NOUN
pipe-0032	100	19	management	management	NOUN
pipe-0032	100	20	software	software	NOUN
pipe-0032	100	21	of	of	ADP
pipe-0032	100	22	the	the	DET
pipe-0032	100	23	library	library	NOUN
pipe-0032	100	24	site	site	NOUN
pipe-0032	100	25	(	(	PUNCT
pipe-0032	100	26	fan	fan	NOUN
pipe-0032	100	27	,	,	PUNCT
pipe-0032	100	28	fought	fought	PROPN
pipe-0032	100	29	&	&	CCONJ
pipe-0032	100	30	gahn	gahn	PROPN
pipe-0032	100	31	2017	2017	NUM
pipe-0032	100	32	)	)	PUNCT
pipe-0032	100	33	.	.	PUNCT
pipe-0032	101	1	attempts	attempt	NOUN
pipe-0032	101	2	at	at	ADP
pipe-0032	101	3	placing	place	VERB
pipe-0032	101	4	the	the	DET
pipe-0032	101	5	widget	widget	NOUN
pipe-0032	101	6	into	into	ADP
pipe-0032	101	7	ebsco	ebsco	PROPN
pipe-0032	101	8	and	and	CCONJ
pipe-0032	101	9	proquest	proqu	ADJ
pipe-0032	101	10	databases	database	NOUN
pipe-0032	101	11	returned	return	VERB
pipe-0032	101	12	errors	error	NOUN
pipe-0032	101	13	for	for	ADP
pipe-0032	101	14	database	database	NOUN
pipe-0032	101	15	users	user	NOUN
pipe-0032	101	16	at	at	ADP
pipe-0032	101	17	another	another	DET
pipe-0032	101	18	institution	institution	NOUN
pipe-0032	101	19	,	,	PUNCT
pipe-0032	101	20	although	although	SCONJ
pipe-0032	101	21	eventually	eventually	ADV
pipe-0032	101	22	they	they	PRON
pipe-0032	101	23	were	be	AUX
pipe-0032	101	24	smoothed	smooth	VERB
pipe-0032	101	25	out	out	ADP
pipe-0032	101	26	in	in	ADP
pipe-0032	101	27	the	the	DET
pipe-0032	101	28	proquest	proqu	ADJ
pipe-0032	101	29	platform	platform	NOUN
pipe-0032	101	30	(	(	PUNCT
pipe-0032	101	31	pyburn	pyburn	NOUN
pipe-0032	101	32	2019	2019	NUM
pipe-0032	101	33	)	)	PUNCT
pipe-0032	101	34	.	.	PUNCT
pipe-0032	102	1	another	another	DET
pipe-0032	102	2	report	report	NOUN
pipe-0032	102	3	discussed	discuss	VERB
pipe-0032	102	4	the	the	DET
pipe-0032	102	5	inability	inability	NOUN
pipe-0032	102	6	of	of	ADP
pipe-0032	102	7	the	the	DET
pipe-0032	102	8	widget	widget	NOUN
pipe-0032	102	9	to	to	PART
pipe-0032	102	10	remember	remember	VERB
pipe-0032	102	11	when	when	SCONJ
pipe-0032	102	12	a	a	DET
pipe-0032	102	13	user	user	NOUN
pipe-0032	102	14	had	have	AUX
pipe-0032	102	15	clicked	click	VERB
pipe-0032	102	16	,	,	PUNCT
pipe-0032	102	17	“	"	PUNCT
pipe-0032	102	18	no	no	DET
pipe-0032	102	19	thanks	thank	NOUN
pipe-0032	102	20	,	,	PUNCT
pipe-0032	102	21	”	"	PUNCT
pipe-0032	102	22	an	an	DET
pipe-0032	102	23	experience	experience	NOUN
pipe-0032	102	24	we	we	PRON
pipe-0032	102	25	would	would	AUX
pipe-0032	102	26	later	later	ADV
pipe-0032	102	27	have	have	VERB
pipe-0032	102	28	with	with	ADP
pipe-0032	102	29	our	our	PRON
pipe-0032	102	30	chat	chat	NOUN
pipe-0032	102	31	widget	widget	NOUN
pipe-0032	102	32	(	(	PUNCT
pipe-0032	102	33	epstein	epstein	ADP
pipe-0032	102	34	2018	2018	NUM
pipe-0032	102	35	)	)	PUNCT
pipe-0032	102	36	.	.	PUNCT
pipe-0032	103	1	each	each	PRON
pipe-0032	103	2	of	of	ADP
pipe-0032	103	3	these	these	DET
pipe-0032	103	4	articles	article	NOUN
pipe-0032	103	5	had	have	VERB
pipe-0032	103	6	yet	yet	ADV
pipe-0032	103	7	to	to	PART
pipe-0032	103	8	be	be	AUX
pipe-0032	103	9	written	write	VERB
pipe-0032	103	10	when	when	SCONJ
pipe-0032	103	11	we	we	PRON
pipe-0032	103	12	decided	decide	VERB
pipe-0032	103	13	to	to	PART
pipe-0032	103	14	implement	implement	VERB
pipe-0032	103	15	proactive	proactive	ADJ
pipe-0032	103	16	chat	chat	NOUN
pipe-0032	103	17	at	at	ADP
pipe-0032	103	18	the	the	DET
pipe-0032	103	19	library	library	NOUN
pipe-0032	103	20	,	,	PUNCT
pipe-0032	103	21	however	however	ADV
pipe-0032	103	22	,	,	PUNCT
pipe-0032	103	23	so	so	ADV
pipe-0032	103	24	we	we	PRON
pipe-0032	103	25	went	go	VERB
pipe-0032	103	26	into	into	ADP
pipe-0032	103	27	the	the	DET
pipe-0032	103	28	process	process	NOUN
pipe-0032	103	29	not	not	PART
pipe-0032	103	30	knowing	know	VERB
pipe-0032	103	31	what	what	PRON
pipe-0032	103	32	could	could	AUX
pipe-0032	103	33	go	go	VERB
pipe-0032	103	34	wrong	wrong	ADJ
pipe-0032	103	35	.	.	PUNCT
pipe-0032	104	1	thanks	thank	NOUN
pipe-0032	104	2	but	but	CCONJ
pipe-0032	104	3	no	no	DET
pipe-0032	104	4	thanks	thank	NOUN
pipe-0032	104	5	three	three	NUM
pipe-0032	104	6	logistical	logistical	ADJ
pipe-0032	104	7	issues	issue	NOUN
pipe-0032	104	8	came	come	VERB
pipe-0032	104	9	up	up	ADP
pipe-0032	104	10	during	during	ADP
pipe-0032	104	11	the	the	DET
pipe-0032	104	12	course	course	NOUN
pipe-0032	104	13	of	of	ADP
pipe-0032	104	14	the	the	DET
pipe-0032	104	15	project	project	NOUN
pipe-0032	104	16	,	,	PUNCT
pipe-0032	104	17	and	and	CCONJ
pipe-0032	104	18	the	the	DET
pipe-0032	104	19	team	team	NOUN
pipe-0032	104	20	discovered	discover	VERB
pipe-0032	104	21	the	the	DET
pipe-0032	104	22	first	first	ADJ
pipe-0032	104	23	problem	problem	NOUN
pipe-0032	104	24	a	a	DET
pipe-0032	104	25	few	few	ADJ
pipe-0032	104	26	weeks	week	NOUN
pipe-0032	104	27	after	after	ADP
pipe-0032	104	28	going	go	VERB
pipe-0032	104	29	live	live	ADV
pipe-0032	104	30	with	with	ADP
pipe-0032	104	31	proactive	proactive	ADJ
pipe-0032	104	32	chat	chat	NOUN
pipe-0032	104	33	.	.	PUNCT
pipe-0032	105	1	during	during	ADP
pipe-0032	105	2	some	some	DET
pipe-0032	105	3	browsing	browse	VERB
pipe-0032	105	4	sessions	session	NOUN
pipe-0032	105	5	,	,	PUNCT
pipe-0032	105	6	the	the	DET
pipe-0032	105	7	chat	chat	PROPN
pipe-0032	105	8	box	box	NOUN
pipe-0032	105	9	refused	refuse	VERB
pipe-0032	105	10	to	to	PART
pipe-0032	105	11	take	take	VERB
pipe-0032	105	12	the	the	DET
pipe-0032	105	13	hint	hint	NOUN
pipe-0032	105	14	and	and	CCONJ
pipe-0032	105	15	remain	remain	VERB
pipe-0032	105	16	stationary	stationary	ADJ
pipe-0032	105	17	after	after	SCONJ
pipe-0032	105	18	the	the	DET
pipe-0032	105	19	user	user	NOUN
pipe-0032	105	20	clicked	click	VERB
pipe-0032	105	21	“	"	PUNCT
pipe-0032	105	22	no	no	DET
pipe-0032	105	23	thanks	thank	NOUN
pipe-0032	105	24	.	.	PUNCT
pipe-0032	105	25	”	"	PUNCT
pipe-0032	106	1	this	this	DET
pipe-0032	106	2	issue	issue	NOUN
pipe-0032	106	3	did	do	AUX
pipe-0032	106	4	not	not	PART
pipe-0032	106	5	crop	crop	VERB
pipe-0032	106	6	up	up	ADP
pipe-0032	106	7	during	during	ADP
pipe-0032	106	8	the	the	DET
pipe-0032	106	9	project	project	NOUN
pipe-0032	106	10	team	team	NOUN
pipe-0032	106	11	’s	’s	PART
pipe-0032	106	12	beta	beta	ADJ
pipe-0032	106	13	testing	testing	NOUN
pipe-0032	106	14	,	,	PUNCT
pipe-0032	106	15	perhaps	perhaps	ADV
pipe-0032	106	16	because	because	SCONJ
pipe-0032	106	17	the	the	DET
pipe-0032	106	18	team	team	NOUN
pipe-0032	106	19	tested	test	VERB
pipe-0032	106	20	the	the	DET
pipe-0032	106	21	widgets	widget	NOUN
pipe-0032	106	22	on	on	ADP
pipe-0032	106	23	libguides	libguide	NOUN
pipe-0032	106	24	,	,	PUNCT
pipe-0032	106	25	another	another	DET
pipe-0032	106	26	springshare	springshare	ADJ
pipe-0032	106	27	application	application	NOUN
pipe-0032	106	28	.	.	PUNCT
pipe-0032	107	1	in	in	ADP
pipe-0032	107	2	the	the	DET
pipe-0032	107	3	live	live	ADJ
pipe-0032	107	4	database	database	NOUN
pipe-0032	107	5	environment	environment	NOUN
pipe-0032	107	6	,	,	PUNCT
pipe-0032	107	7	however	however	ADV
pipe-0032	107	8	,	,	PUNCT
pipe-0032	107	9	sometimes	sometimes	ADV
pipe-0032	107	10	a	a	DET
pipe-0032	107	11	single	single	ADJ
pipe-0032	107	12	user	user	NOUN
pipe-0032	107	13	would	would	AUX
pipe-0032	107	14	be	be	AUX
pipe-0032	107	15	met	meet	VERB
pipe-0032	107	16	with	with	ADP
pipe-0032	107	17	multiple	multiple	ADJ
pipe-0032	107	18	chat	chat	NOUN
pipe-0032	107	19	requests	request	NOUN
pipe-0032	107	20	.	.	PUNCT
pipe-0032	108	1	we	we	PRON
pipe-0032	108	2	tried	try	VERB
pipe-0032	108	3	to	to	PART
pipe-0032	108	4	duplicate	duplicate	VERB
pipe-0032	108	5	the	the	DET
pipe-0032	108	6	problem	problem	NOUN
pipe-0032	108	7	on	on	ADP
pipe-0032	108	8	staff	staff	NOUN
pipe-0032	108	9	and	and	CCONJ
pipe-0032	108	10	library	library	NOUN
pipe-0032	108	11	classroom	classroom	NOUN
pipe-0032	108	12	computers	computer	NOUN
pipe-0032	108	13	,	,	PUNCT
pipe-0032	108	14	on	on	ADP
pipe-0032	108	15	different	different	ADJ
pipe-0032	108	16	browsers	browser	NOUN
pipe-0032	108	17	,	,	PUNCT
pipe-0032	108	18	and	and	CCONJ
pipe-0032	108	19	off	off	ADP
pipe-0032	108	20	-	-	PUNCT
pipe-0032	108	21	campus	campus	NOUN
pipe-0032	108	22	.	.	PUNCT
pipe-0032	109	1	eventually	eventually	ADV
pipe-0032	109	2	,	,	PUNCT
pipe-0032	109	3	the	the	DET
pipe-0032	109	4	team	team	NOUN
pipe-0032	109	5	realized	realize	VERB
pipe-0032	109	6	that	that	SCONJ
pipe-0032	109	7	browser	browser	PROPN
pipe-0032	109	8	cookie	cookie	NOUN
pipe-0032	109	9	settings	setting	NOUN
pipe-0032	109	10	could	could	AUX
pipe-0032	109	11	interfere	interfere	VERB
pipe-0032	109	12	with	with	ADP
pipe-0032	109	13	the	the	DET
pipe-0032	109	14	chat	chat	NOUN
pipe-0032	109	15	software	software	NOUN
pipe-0032	109	16	’s	’s	PART
pipe-0032	109	17	ability	ability	NOUN
pipe-0032	109	18	to	to	PART
pipe-0032	109	19	track	track	VERB
pipe-0032	109	20	the	the	DET
pipe-0032	109	21	“	"	PUNCT
pipe-0032	109	22	no	no	DET
pipe-0032	109	23	thanks	thank	NOUN
pipe-0032	109	24	”	"	PUNCT
pipe-0032	110	1	click	click	VERB
pipe-0032	110	2	history	history	NOUN
pipe-0032	110	3	.	.	PUNCT
pipe-0032	111	1	because	because	SCONJ
pipe-0032	111	2	users	user	NOUN
pipe-0032	111	3	controlled	control	VERB
pipe-0032	111	4	their	their	PRON
pipe-0032	111	5	browser	browser	NOUN
pipe-0032	111	6	,	,	PUNCT
pipe-0032	111	7	we	we	PRON
pipe-0032	111	8	needed	need	VERB
pipe-0032	111	9	an	an	DET
pipe-0032	111	10	easy	easy	ADJ
pipe-0032	111	11	way	way	NOUN
pipe-0032	111	12	to	to	PART
pipe-0032	111	13	explain	explain	VERB
pipe-0032	111	14	the	the	DET
pipe-0032	111	15	issue	issue	NOUN
pipe-0032	111	16	and	and	CCONJ
pipe-0032	111	17	offer	offer	VERB
pipe-0032	111	18	instructions	instruction	NOUN
pipe-0032	111	19	to	to	ADP
pipe-0032	111	20	both	both	PRON
pipe-0032	111	21	users	user	NOUN
pipe-0032	111	22	and	and	CCONJ
pipe-0032	111	23	reference	reference	NOUN
pipe-0032	111	24	staff	staff	NOUN
pipe-0032	111	25	fielding	field	VERB
pipe-0032	111	26	chats	chat	NOUN
pipe-0032	111	27	.	.	PUNCT
pipe-0032	112	1	we	we	PRON
pipe-0032	112	2	created	create	VERB
pipe-0032	112	3	a	a	DET
pipe-0032	112	4	frequently	frequently	ADV
pipe-0032	112	5	asked	ask	VERB
pipe-0032	112	6	questions	question	NOUN
pipe-0032	112	7	entry	entry	NOUN
pipe-0032	112	8	that	that	PRON
pipe-0032	112	9	explained	explain	VERB
pipe-0032	112	10	the	the	DET
pipe-0032	112	11	need	need	NOUN
pipe-0032	112	12	to	to	PART
pipe-0032	112	13	allow	allow	VERB
pipe-0032	112	14	third	third	ADJ
pipe-0032	112	15	-	-	PUNCT
pipe-0032	112	16	party	party	NOUN
pipe-0032	112	17	cookies	cookie	NOUN
pipe-0032	112	18	on	on	ADP
pipe-0032	112	19	users	user	NOUN
pipe-0032	112	20	’	'	PUNCT
pipe-0032	112	21	browsers	browser	NOUN
pipe-0032	112	22	with	with	ADP
pipe-0032	112	23	links	link	NOUN
pipe-0032	112	24	to	to	ADP
pipe-0032	112	25	directions	direction	NOUN
pipe-0032	112	26	to	to	PART
pipe-0032	112	27	adjust	adjust	VERB
pipe-0032	112	28	the	the	DET
pipe-0032	112	29	settings	setting	NOUN
pipe-0032	112	30	in	in	ADP
pipe-0032	112	31	major	major	ADJ
pipe-0032	112	32	browsers	browser	NOUN
pipe-0032	112	33	.	.	PUNCT
pipe-0032	113	1	for	for	ADP
pipe-0032	113	2	some	some	DET
pipe-0032	113	3	users	user	NOUN
pipe-0032	113	4	,	,	PUNCT
pipe-0032	113	5	this	this	PRON
pipe-0032	113	6	worked	work	VERB
pipe-0032	113	7	.	.	PUNCT
pipe-0032	114	1	but	but	CCONJ
pipe-0032	114	2	cookie	cookie	NOUN
pipe-0032	114	3	settings	setting	NOUN
pipe-0032	114	4	only	only	ADV
pipe-0032	114	5	accounted	account	VERB
pipe-0032	114	6	for	for	ADP
pipe-0032	114	7	a	a	DET
pipe-0032	114	8	portion	portion	NOUN
pipe-0032	114	9	of	of	ADP
pipe-0032	114	10	the	the	DET
pipe-0032	114	11	disregarding	disregard	VERB
pipe-0032	114	12	behavior	behavior	NOUN
pipe-0032	114	13	,	,	PUNCT
pipe-0032	114	14	however	however	ADV
pipe-0032	114	15	,	,	PUNCT
pipe-0032	114	16	and	and	CCONJ
pipe-0032	114	17	the	the	DET
pipe-0032	114	18	issue	issue	NOUN
pipe-0032	114	19	persisted	persist	VERB
pipe-0032	114	20	.	.	PUNCT
pipe-0032	115	1	the	the	DET
pipe-0032	115	2	project	project	NOUN
pipe-0032	115	3	team	team	NOUN
pipe-0032	115	4	continued	continue	VERB
pipe-0032	115	5	to	to	PART
pipe-0032	115	6	troubleshoot	troubleshoot	VERB
pipe-0032	115	7	but	but	CCONJ
pipe-0032	115	8	could	could	AUX
pipe-0032	115	9	not	not	PART
pipe-0032	115	10	identify	identify	VERB
pipe-0032	115	11	a	a	DET
pipe-0032	115	12	clear	clear	ADJ
pipe-0032	115	13	set	set	NOUN
pipe-0032	115	14	of	of	ADP
pipe-0032	115	15	circumstances	circumstance	NOUN
pipe-0032	115	16	in	in	ADP
pipe-0032	115	17	which	which	PRON
pipe-0032	115	18	the	the	DET
pipe-0032	115	19	chat	chat	PROPN
pipe-0032	115	20	box	box	NOUN
pipe-0032	115	21	would	would	AUX
pipe-0032	115	22	ignore	ignore	VERB
pipe-0032	115	23	users	user	NOUN
pipe-0032	115	24	’	’	PART
pipe-0032	115	25	preference	preference	NOUN
pipe-0032	115	26	.	.	PUNCT
pipe-0032	116	1	because	because	SCONJ
pipe-0032	116	2	the	the	DET
pipe-0032	116	3	team	team	NOUN
pipe-0032	116	4	could	could	AUX
pipe-0032	116	5	not	not	PART
pipe-0032	116	6	consistently	consistently	ADV
pipe-0032	116	7	reproduce	reproduce	VERB
pipe-0032	116	8	the	the	DET
pipe-0032	116	9	pattern	pattern	NOUN
pipe-0032	116	10	and	and	CCONJ
pipe-0032	116	11	did	do	AUX
pipe-0032	116	12	not	not	PART
pipe-0032	116	13	have	have	VERB
pipe-0032	116	14	access	access	NOUN
pipe-0032	116	15	to	to	ADP
pipe-0032	116	16	database	database	NOUN
pipe-0032	116	17	software	software	NOUN
pipe-0032	116	18	code	code	NOUN
pipe-0032	116	19	,	,	PUNCT
pipe-0032	116	20	further	far	ADV
pipe-0032	116	21	troubleshooting	troubleshoot	VERB
pipe-0032	116	22	by	by	ADP
pipe-0032	116	23	the	the	DET
pipe-0032	116	24	project	project	NOUN
pipe-0032	116	25	team	team	NOUN
pipe-0032	116	26	was	be	AUX
pipe-0032	116	27	not	not	PART
pipe-0032	116	28	possible	possible	ADJ
pipe-0032	116	29	.	.	PUNCT
pipe-0032	117	1	in	in	ADP
pipe-0032	117	2	some	some	DET
pipe-0032	117	3	cases	case	NOUN
pipe-0032	117	4	,	,	PUNCT
pipe-0032	117	5	this	this	DET
pipe-0032	117	6	technical	technical	ADJ
pipe-0032	117	7	annoyance	annoyance	NOUN
pipe-0032	117	8	interrupted	interrupt	VERB
pipe-0032	117	9	library	library	NOUN
pipe-0032	117	10	instruction	instruction	NOUN
pipe-0032	117	11	sessions	session	NOUN
pipe-0032	117	12	,	,	PUNCT
pipe-0032	117	13	causing	cause	VERB
pipe-0032	117	14	librarians	librarian	NOUN
pipe-0032	117	15	to	to	PART
pipe-0032	117	16	have	have	VERB
pipe-0032	117	17	to	to	PART
pipe-0032	117	18	explain	explain	VERB
pipe-0032	117	19	it	it	PRON
pipe-0032	117	20	to	to	ADP
pipe-0032	117	21	a	a	DET
pipe-0032	117	22	classroom	classroom	NOUN
pipe-0032	117	23	of	of	ADP
pipe-0032	117	24	students	student	NOUN
pipe-0032	117	25	.	.	PUNCT
pipe-0032	118	1	for	for	ADP
pipe-0032	118	2	some	some	DET
pipe-0032	118	3	colleagues	colleague	NOUN
pipe-0032	118	4	,	,	PUNCT
pipe-0032	118	5	the	the	DET
pipe-0032	118	6	interruption	interruption	NOUN
pipe-0032	118	7	offered	offer	VERB
pipe-0032	118	8	a	a	DET
pipe-0032	118	9	chance	chance	NOUN
pipe-0032	118	10	to	to	PART
pipe-0032	118	11	promote	promote	VERB
pipe-0032	118	12	the	the	DET
pipe-0032	118	13	availability	availability	NOUN
pipe-0032	118	14	of	of	ADP
pipe-0032	118	15	the	the	DET
pipe-0032	118	16	service	service	NOUN
pipe-0032	118	17	and	and	CCONJ
pipe-0032	118	18	it	it	PRON
pipe-0032	118	19	only	only	ADV
pipe-0032	118	20	offered	offer	VERB
pipe-0032	118	21	disruption	disruption	NOUN
pipe-0032	118	22	for	for	ADP
pipe-0032	118	23	others	other	NOUN
pipe-0032	118	24	.	.	PUNCT
pipe-0032	119	1	despite	despite	SCONJ
pipe-0032	119	2	the	the	DET
pipe-0032	119	3	occasional	occasional	ADJ
pipe-0032	119	4	unpredictable	unpredictable	ADJ
pipe-0032	119	5	widget	widget	NOUN
pipe-0032	119	6	behavior	behavior	NOUN
pipe-0032	119	7	,	,	PUNCT
pipe-0032	119	8	the	the	DET
pipe-0032	119	9	project	project	NOUN
pipe-0032	119	10	team	team	NOUN
pipe-0032	119	11	determined	determine	VERB
pipe-0032	119	12	that	that	SCONJ
pipe-0032	119	13	the	the	DET
pipe-0032	119	14	issue	issue	NOUN
pipe-0032	119	15	did	do	AUX
pipe-0032	119	16	not	not	PART
pipe-0032	119	17	happen	happen	VERB
pipe-0032	119	18	frequently	frequently	ADV
pipe-0032	119	19	enough	enough	ADV
pipe-0032	119	20	or	or	CCONJ
pipe-0032	119	21	was	be	AUX
pipe-0032	119	22	not	not	PART
pipe-0032	119	23	a	a	DET
pipe-0032	119	24	significant	significant	ADJ
pipe-0032	119	25	user	user	NOUN
pipe-0032	119	26	deterrent	deterrent	NOUN
pipe-0032	119	27	to	to	PART
pipe-0032	119	28	warrant	warrant	VERB
pipe-0032	119	29	complete	complete	ADJ
pipe-0032	119	30	cessation	cessation	NOUN
pipe-0032	119	31	of	of	ADP
pipe-0032	119	32	the	the	DET
pipe-0032	119	33	proactive	proactive	ADJ
pipe-0032	119	34	chat	chat	NOUN
pipe-0032	119	35	service	service	NOUN
pipe-0032	119	36	.	.	PUNCT
pipe-0032	120	1	non	non	ADJ
pipe-0032	120	2	-	-	ADJ
pipe-0032	120	3	transferrable	transferrable	ADJ
pipe-0032	120	4	conversation	conversation	NOUN
pipe-0032	120	5	back	back	ADV
pipe-0032	120	6	in	in	ADP
pipe-0032	120	7	the	the	DET
pipe-0032	120	8	widget	widget	NOUN
pipe-0032	120	9	formation	formation	NOUN
pipe-0032	120	10	stage	stage	NOUN
pipe-0032	120	11	,	,	PUNCT
pipe-0032	120	12	the	the	DET
pipe-0032	120	13	project	project	NOUN
pipe-0032	120	14	team	team	NOUN
pipe-0032	120	15	chose	choose	VERB
pipe-0032	120	16	the	the	DET
pipe-0032	120	17	slide	slide	NOUN
pipe-0032	120	18	-	-	PUNCT
pipe-0032	120	19	out	out	ADP
pipe-0032	120	20	widget	widget	NOUN
pipe-0032	120	21	style	style	NOUN
pipe-0032	120	22	in	in	ADP
pipe-0032	120	23	part	part	NOUN
pipe-0032	120	24	because	because	SCONJ
pipe-0032	120	25	the	the	DET
pipe-0032	120	26	chat	chat	NOUN
pipe-0032	120	27	conversation	conversation	NOUN
pipe-0032	120	28	embedded	embed	VERB
pipe-0032	120	29	in	in	ADP
pipe-0032	120	30	the	the	DET
pipe-0032	120	31	originating	originate	VERB
pipe-0032	120	32	page	page	NOUN
pipe-0032	120	33	followed	follow	VERB
pipe-0032	120	34	the	the	DET
pipe-0032	120	35	user	user	NOUN
pipe-0032	120	36	as	as	SCONJ
pipe-0032	120	37	they	they	PRON
pipe-0032	120	38	navigated	navigate	VERB
pipe-0032	120	39	across	across	ADP
pipe-0032	120	40	pages	page	NOUN
pipe-0032	120	41	.	.	PUNCT
pipe-0032	121	1	this	this	DET
pipe-0032	121	2	behavior	behavior	NOUN
pipe-0032	121	3	enabled	enable	VERB
pipe-0032	121	4	the	the	DET
pipe-0032	121	5	user	user	NOUN
pipe-0032	121	6	to	to	PART
pipe-0032	121	7	maintain	maintain	VERB
pipe-0032	121	8	a	a	DET
pipe-0032	121	9	stable	stable	ADJ
pipe-0032	121	10	connection	connection	NOUN
pipe-0032	121	11	to	to	ADP
pipe-0032	121	12	the	the	DET
pipe-0032	121	13	chat	chat	ADJ
pipe-0032	121	14	agent	agent	NOUN
pipe-0032	121	15	and	and	CCONJ
pipe-0032	121	16	allowed	allow	VERB
pipe-0032	121	17	the	the	DET
pipe-0032	121	18	conversation	conversation	NOUN
pipe-0032	121	19	to	to	PART
pipe-0032	121	20	partially	partially	ADV
pipe-0032	121	21	overlay	overlay	VERB
pipe-0032	121	22	the	the	DET
pipe-0032	121	23	active	active	ADJ
pipe-0032	121	24	page	page	NOUN
pipe-0032	121	25	.	.	PUNCT
pipe-0032	122	1	however	however	ADV
pipe-0032	122	2	,	,	PUNCT
pipe-0032	122	3	in	in	ADP
pipe-0032	122	4	september	september	PROPN
pipe-0032	122	5	2017	2017	NUM
pipe-0032	122	6	,	,	PUNCT
pipe-0032	122	7	several	several	ADJ
pipe-0032	122	8	months	month	NOUN
pipe-0032	122	9	after	after	ADP
pipe-0032	122	10	going	go	VERB
pipe-0032	122	11	live	live	ADV
pipe-0032	122	12	,	,	PUNCT
pipe-0032	122	13	the	the	DET
pipe-0032	122	14	behavior	behavior	NOUN
pipe-0032	122	15	of	of	ADP
pipe-0032	122	16	the	the	DET
pipe-0032	122	17	chat	chat	NOUN
pipe-0032	122	18	boxes	box	NOUN
pipe-0032	122	19	changed	change	VERB
pipe-0032	122	20	,	,	PUNCT
pipe-0032	122	21	so	so	SCONJ
pipe-0032	122	22	that	that	PRON
pipe-0032	122	23	chat	chat	VERB
pipe-0032	122	24	conversations	conversation	NOUN
pipe-0032	122	25	in	in	ADP
pipe-0032	122	26	progress	progress	NOUN
pipe-0032	122	27	did	do	AUX
pipe-0032	122	28	not	not	PART
pipe-0032	122	29	automatically	automatically	ADV
pipe-0032	122	30	populate	populate	VERB
pipe-0032	122	31	onto	onto	ADP
pipe-0032	122	32	new	new	ADJ
pipe-0032	122	33	pages	page	NOUN
pipe-0032	122	34	.	.	PUNCT
pipe-0032	123	1	when	when	SCONJ
pipe-0032	123	2	users	user	NOUN
pipe-0032	123	3	discovered	discover	VERB
pipe-0032	123	4	that	that	SCONJ
pipe-0032	123	5	the	the	DET
pipe-0032	123	6	new	new	ADJ
pipe-0032	123	7	webpage	webpage	NOUN
pipe-0032	123	8	did	do	AUX
pipe-0032	123	9	not	not	PART
pipe-0032	123	10	contain	contain	VERB
pipe-0032	123	11	their	their	PRON
pipe-0032	123	12	in	in	ADP
pipe-0032	123	13	-	-	PUNCT
pipe-0032	123	14	progress	progress	NOUN
pipe-0032	123	15	chat	chat	NOUN
pipe-0032	123	16	,	,	PUNCT
pipe-0032	123	17	they	they	PRON
pipe-0032	123	18	were	be	AUX
pipe-0032	123	19	left	leave	VERB
pipe-0032	123	20	to	to	PART
pipe-0032	123	21	search	search	VERB
pipe-0032	123	22	for	for	ADP
pipe-0032	123	23	the	the	DET
pipe-0032	123	24	conversation	conversation	NOUN
pipe-0032	123	25	or	or	CCONJ
pipe-0032	123	26	start	start	VERB
pipe-0032	123	27	another	another	PRON
pipe-0032	123	28	.	.	PUNCT
pipe-0032	124	1	some	some	DET
pipe-0032	124	2	users	user	NOUN
pipe-0032	124	3	navigated	navigate	VERB
pipe-0032	124	4	backward	backward	ADV
pipe-0032	124	5	to	to	ADP
pipe-0032	124	6	the	the	DET
pipe-0032	124	7	page	page	NOUN
pipe-0032	124	8	in	in	ADP
pipe-0032	124	9	which	which	PRON
pipe-0032	124	10	the	the	DET
pipe-0032	124	11	chat	chat	NOUN
pipe-0032	124	12	began	begin	VERB
pipe-0032	124	13	.	.	PUNCT
pipe-0032	125	1	if	if	SCONJ
pipe-0032	125	2	it	it	PRON
pipe-0032	125	3	took	take	VERB
pipe-0032	125	4	longer	long	ADJ
pipe-0032	125	5	than	than	ADP
pipe-0032	125	6	30	30	NUM
pipe-0032	125	7	seconds	second	NOUN
pipe-0032	125	8	for	for	SCONJ
pipe-0032	125	9	the	the	DET
pipe-0032	125	10	user	user	NOUN
pipe-0032	125	11	to	to	PART
pipe-0032	125	12	find	find	VERB
pipe-0032	125	13	the	the	DET
pipe-0032	125	14	correct	correct	ADJ
pipe-0032	125	15	page	page	NOUN
pipe-0032	125	16	and	and	CCONJ
pipe-0032	125	17	add	add	VERB
pipe-0032	125	18	another	another	DET
pipe-0032	125	19	comment	comment	NOUN
pipe-0032	125	20	to	to	ADP
pipe-0032	125	21	the	the	DET
pipe-0032	125	22	chat	chat	NOUN
pipe-0032	125	23	,	,	PUNCT
pipe-0032	125	24	the	the	DET
pipe-0032	125	25	software	software	NOUN
pipe-0032	125	26	treated	treat	VERB
pipe-0032	125	27	the	the	DET
pipe-0032	125	28	conversation	conversation	NOUN
pipe-0032	125	29	as	as	ADP
pipe-0032	125	30	dormant	dormant	ADJ
pipe-0032	125	31	and	and	CCONJ
pipe-0032	125	32	ended	end	VERB
pipe-0032	125	33	the	the	DET
pipe-0032	125	34	chat	chat	NOUN
pipe-0032	125	35	.	.	PUNCT
pipe-0032	126	1	when	when	SCONJ
pipe-0032	126	2	this	this	PRON
pipe-0032	126	3	happened	happen	VERB
pipe-0032	126	4	,	,	PUNCT
pipe-0032	126	5	the	the	DET
pipe-0032	126	6	user	user	NOUN
pipe-0032	126	7	would	would	AUX
pipe-0032	126	8	find	find	VERB
pipe-0032	126	9	that	that	SCONJ
pipe-0032	126	10	the	the	DET
pipe-0032	126	11	text	text	NOUN
pipe-0032	126	12	box	box	NOUN
pipe-0032	126	13	no	no	ADV
pipe-0032	126	14	longer	long	ADV
pipe-0032	126	15	accepted	accept	VERB
pipe-0032	126	16	messages	message	NOUN
pipe-0032	126	17	and	and	CCONJ
pipe-0032	126	18	instead	instead	ADV
pipe-0032	126	19	displayed	display	VERB
pipe-0032	126	20	the	the	DET
pipe-0032	126	21	end	end	NOUN
pipe-0032	126	22	-	-	PUNCT
pipe-0032	126	23	of	of	ADP
pipe-0032	126	24	-	-	PUNCT
pipe-0032	126	25	chat	chat	NOUN
pipe-0032	126	26	survey	survey	NOUN
pipe-0032	126	27	or	or	CCONJ
pipe-0032	126	28	a	a	DET
pipe-0032	126	29	fresh	fresh	ADJ
pipe-0032	126	30	chat	chat	NOUN
pipe-0032	126	31	box	box	NOUN
pipe-0032	126	32	.	.	PUNCT
pipe-0032	127	1	on	on	ADP
pipe-0032	127	2	the	the	DET
pipe-0032	127	3	librarian	librarian	ADJ
pipe-0032	127	4	’s	’s	PART
pipe-0032	127	5	side	side	NOUN
pipe-0032	127	6	,	,	PUNCT
pipe-0032	127	7	the	the	DET
pipe-0032	127	8	chat	chat	NOUN
pipe-0032	127	9	box	box	NOUN
pipe-0032	127	10	turned	turn	VERB
pipe-0032	127	11	red	red	ADJ
pipe-0032	127	12	and	and	CCONJ
pipe-0032	127	13	no	no	DET
pipe-0032	127	14	further	further	ADJ
pipe-0032	127	15	comments	comment	NOUN
pipe-0032	127	16	could	could	AUX
pipe-0032	127	17	be	be	AUX
pipe-0032	127	18	added	add	VERB
pipe-0032	127	19	.	.	PUNCT
pipe-0032	128	1	this	this	DET
pipe-0032	128	2	unanticipated	unanticipated	ADJ
pipe-0032	128	3	behavior	behavior	NOUN
pipe-0032	128	4	change	change	NOUN
pipe-0032	128	5	caused	cause	VERB
pipe-0032	128	6	a	a	DET
pipe-0032	128	7	great	great	ADJ
pipe-0032	128	8	deal	deal	NOUN
pipe-0032	128	9	of	of	ADP
pipe-0032	128	10	confusion	confusion	NOUN
pipe-0032	128	11	for	for	ADP
pipe-0032	128	12	users	user	NOUN
pipe-0032	128	13	,	,	PUNCT
pipe-0032	128	14	and	and	CCONJ
pipe-0032	128	15	left	leave	VERB
pipe-0032	128	16	staff	staff	NOUN
pipe-0032	128	17	scrambling	scramble	VERB
pipe-0032	128	18	to	to	PART
pipe-0032	128	19	make	make	VERB
pipe-0032	128	20	sense	sense	NOUN
pipe-0032	128	21	of	of	ADP
pipe-0032	128	22	what	what	PRON
pipe-0032	128	23	was	be	AUX
pipe-0032	128	24	happening	happen	VERB
pipe-0032	128	25	.	.	PUNCT
pipe-0032	129	1	as	as	ADP
pipe-0032	129	2	with	with	ADP
pipe-0032	129	3	the	the	DET
pipe-0032	129	4	“	"	PUNCT
pipe-0032	129	5	no	no	DET
pipe-0032	129	6	thanks	thank	NOUN
pipe-0032	129	7	”	"	PUNCT
pipe-0032	129	8	issue	issue	NOUN
pipe-0032	129	9	,	,	PUNCT
pipe-0032	129	10	impromptu	impromptu	ADJ
pipe-0032	129	11	troubleshooting	troubleshooting	NOUN
pipe-0032	129	12	sessions	session	NOUN
pipe-0032	129	13	with	with	ADP
pipe-0032	129	14	users	user	NOUN
pipe-0032	129	15	took	take	VERB
pipe-0032	129	16	place	place	NOUN
pipe-0032	129	17	when	when	SCONJ
pipe-0032	129	18	they	they	PRON
pipe-0032	129	19	alerted	alert	VERB
pipe-0032	129	20	reference	reference	NOUN
pipe-0032	129	21	staff	staff	NOUN
pipe-0032	129	22	to	to	ADP
pipe-0032	129	23	the	the	DET
pipe-0032	129	24	issue	issue	NOUN
pipe-0032	129	25	.	.	PUNCT
pipe-0032	130	1	reference	reference	NOUN
pipe-0032	130	2	staff	staff	NOUN
pipe-0032	130	3	had	have	VERB
pipe-0032	130	4	to	to	PART
pipe-0032	130	5	juggle	juggle	VERB
pipe-0032	130	6	problem	problem	NOUN
pipe-0032	130	7	-	-	PUNCT
pipe-0032	130	8	solving	solve	VERB
pipe-0032	130	9	efforts	effort	NOUN
pipe-0032	130	10	while	while	SCONJ
pipe-0032	130	11	also	also	ADV
pipe-0032	130	12	assisting	assist	VERB
pipe-0032	130	13	users	user	NOUN
pipe-0032	130	14	with	with	ADP
pipe-0032	130	15	their	their	PRON
pipe-0032	130	16	information	information	NOUN
pipe-0032	130	17	needs	need	NOUN
pipe-0032	130	18	.	.	PUNCT
pipe-0032	131	1	the	the	DET
pipe-0032	131	2	remote	remote	ADJ
pipe-0032	131	3	location	location	NOUN
pipe-0032	131	4	of	of	ADP
pipe-0032	131	5	chat	chat	NOUN
pipe-0032	131	6	users	user	NOUN
pipe-0032	131	7	further	far	ADV
pipe-0032	131	8	complicated	complicate	VERB
pipe-0032	131	9	problem	problem	NOUN
pipe-0032	131	10	solving	solve	VERB
pipe-0032	131	11	efforts	effort	NOUN
pipe-0032	131	12	because	because	SCONJ
pipe-0032	131	13	staff	staff	NOUN
pipe-0032	131	14	could	could	AUX
pipe-0032	131	15	not	not	PART
pipe-0032	131	16	see	see	VERB
pipe-0032	131	17	which	which	DET
pipe-0032	131	18	steps	step	NOUN
pipe-0032	131	19	resulted	result	VERB
pipe-0032	131	20	in	in	ADP
pipe-0032	131	21	the	the	DET
pipe-0032	131	22	disconnects	disconnect	NOUN
pipe-0032	131	23	for	for	ADP
pipe-0032	131	24	the	the	DET
pipe-0032	131	25	user	user	NOUN
pipe-0032	131	26	.	.	PUNCT
pipe-0032	132	1	several	several	ADJ
pipe-0032	132	2	days	day	NOUN
pipe-0032	132	3	of	of	ADP
pipe-0032	132	4	increased	increase	VERB
pipe-0032	132	5	disconnections	disconnection	NOUN
pipe-0032	132	6	and	and	CCONJ
pipe-0032	132	7	frantic	frantic	ADJ
pipe-0032	132	8	reconnections	reconnection	NOUN
pipe-0032	132	9	during	during	ADP
pipe-0032	132	10	a	a	DET
pipe-0032	132	11	busy	busy	ADJ
pipe-0032	132	12	time	time	NOUN
pipe-0032	132	13	of	of	ADP
pipe-0032	132	14	the	the	DET
pipe-0032	132	15	semester	semester	NOUN
pipe-0032	132	16	occurred	occur	VERB
pipe-0032	132	17	before	before	SCONJ
pipe-0032	132	18	we	we	PRON
pipe-0032	132	19	understood	understand	VERB
pipe-0032	132	20	that	that	SCONJ
pipe-0032	132	21	the	the	DET
pipe-0032	132	22	behavior	behavior	NOUN
pipe-0032	132	23	of	of	ADP
pipe-0032	132	24	the	the	DET
pipe-0032	132	25	widget	widget	NOUN
pipe-0032	132	26	had	have	AUX
pipe-0032	132	27	changed	change	VERB
pipe-0032	132	28	.	.	PUNCT
pipe-0032	133	1	even	even	ADV
pipe-0032	133	2	though	though	SCONJ
pipe-0032	133	3	we	we	PRON
pipe-0032	133	4	now	now	ADV
pipe-0032	133	5	knew	know	VERB
pipe-0032	133	6	what	what	PRON
pipe-0032	133	7	the	the	DET
pipe-0032	133	8	problem	problem	NOUN
pipe-0032	133	9	was	be	AUX
pipe-0032	133	10	,	,	PUNCT
pipe-0032	133	11	there	there	PRON
pipe-0032	133	12	was	be	VERB
pipe-0032	133	13	little	little	ADJ
pipe-0032	133	14	the	the	DET
pipe-0032	133	15	library	library	NOUN
pipe-0032	133	16	could	could	AUX
pipe-0032	133	17	do	do	VERB
pipe-0032	133	18	to	to	PART
pipe-0032	133	19	solve	solve	VERB
pipe-0032	133	20	it	it	PRON
pipe-0032	133	21	.	.	PUNCT
pipe-0032	134	1	troubleshooting	troubleshoot	VERB
pipe-0032	134	2	sessions	session	NOUN
pipe-0032	134	3	were	be	AUX
pipe-0032	134	4	difficult	difficult	ADJ
pipe-0032	134	5	,	,	PUNCT
pipe-0032	134	6	since	since	SCONJ
pipe-0032	134	7	we	we	PRON
pipe-0032	134	8	could	could	AUX
pipe-0032	134	9	not	not	PART
pipe-0032	134	10	view	view	VERB
pipe-0032	134	11	or	or	CCONJ
pipe-0032	134	12	edit	edit	VERB
pipe-0032	134	13	proprietary	proprietary	ADJ
pipe-0032	134	14	chat	chat	NOUN
pipe-0032	134	15	or	or	CCONJ
pipe-0032	134	16	database	database	NOUN
pipe-0032	134	17	software	software	NOUN
pipe-0032	134	18	code	code	NOUN
pipe-0032	134	19	.	.	PUNCT
pipe-0032	135	1	recreating	recreate	VERB
pipe-0032	135	2	user	user	PROPN
pipe-0032	135	3	click	click	PROPN
pipe-0032	135	4	-	-	PUNCT
pipe-0032	135	5	history	history	NOUN
pipe-0032	135	6	and	and	CCONJ
pipe-0032	135	7	device	device	NOUN
pipe-0032	135	8	behavior	behavior	NOUN
pipe-0032	135	9	was	be	AUX
pipe-0032	135	10	impossible	impossible	ADJ
pipe-0032	135	11	.	.	PUNCT
pipe-0032	136	1	we	we	PRON
pipe-0032	136	2	contacted	contact	VERB
pipe-0032	136	3	the	the	DET
pipe-0032	136	4	vendors	vendor	NOUN
pipe-0032	136	5	,	,	PUNCT
pipe-0032	136	6	however	however	ADV
pipe-0032	136	7	triangulation	triangulation	NOUN
pipe-0032	136	8	with	with	ADP
pipe-0032	136	9	the	the	DET
pipe-0032	136	10	software	software	NOUN
pipe-0032	136	11	companies	company	NOUN
pipe-0032	136	12	and	and	CCONJ
pipe-0032	136	13	the	the	DET
pipe-0032	136	14	library	library	NOUN
pipe-0032	136	15	created	create	VERB
pipe-0032	136	16	an	an	DET
pipe-0032	136	17	indistinct	indistinct	ADJ
pipe-0032	136	18	responsibility	responsibility	NOUN
pipe-0032	136	19	zone	zone	NOUN
pipe-0032	136	20	that	that	PRON
pipe-0032	136	21	proved	prove	VERB
pipe-0032	136	22	difficult	difficult	ADJ
pipe-0032	136	23	to	to	PART
pipe-0032	136	24	navigate	navigate	VERB
pipe-0032	136	25	.	.	PUNCT
pipe-0032	137	1	resolution	resolution	NOUN
pipe-0032	137	2	efforts	effort	NOUN
pipe-0032	137	3	over	over	ADP
pipe-0032	137	4	several	several	ADJ
pipe-0032	137	5	months	month	NOUN
pipe-0032	137	6	were	be	AUX
pipe-0032	137	7	ultimately	ultimately	ADV
pipe-0032	137	8	ineffective	ineffective	ADJ
pipe-0032	137	9	.	.	PUNCT
pipe-0032	138	1	the	the	DET
pipe-0032	138	2	project	project	NOUN
pipe-0032	138	3	team	team	NOUN
pipe-0032	138	4	decided	decide	VERB
pipe-0032	138	5	to	to	PART
pipe-0032	138	6	change	change	VERB
pipe-0032	138	7	the	the	DET
pipe-0032	138	8	widget	widget	NOUN
pipe-0032	138	9	to	to	ADP
pipe-0032	138	10	the	the	DET
pipe-0032	138	11	pop	pop	VERB
pipe-0032	138	12	-	-	PUNCT
pipe-0032	138	13	up	up	ADP
pipe-0032	138	14	style	style	NOUN
pipe-0032	138	15	,	,	PUNCT
pipe-0032	138	16	which	which	PRON
pipe-0032	138	17	allowed	allow	VERB
pipe-0032	138	18	the	the	DET
pipe-0032	138	19	chat	chat	NOUN
pipe-0032	138	20	conversation	conversation	NOUN
pipe-0032	138	21	to	to	PART
pipe-0032	138	22	take	take	VERB
pipe-0032	138	23	place	place	NOUN
pipe-0032	138	24	in	in	ADP
pipe-0032	138	25	a	a	DET
pipe-0032	138	26	new	new	ADJ
pipe-0032	138	27	browser	browser	NOUN
pipe-0032	138	28	window	window	NOUN
pipe-0032	138	29	and	and	CCONJ
pipe-0032	138	30	remain	remain	VERB
pipe-0032	138	31	unaffected	unaffected	ADJ
pipe-0032	138	32	by	by	ADP
pipe-0032	138	33	user	user	NOUN
pipe-0032	138	34	navigation	navigation	NOUN
pipe-0032	138	35	in	in	ADP
pipe-0032	138	36	the	the	DET
pipe-0032	138	37	other	other	ADJ
pipe-0032	138	38	windows	window	NOUN
pipe-0032	138	39	.	.	PUNCT
pipe-0032	139	1	although	although	SCONJ
pipe-0032	139	2	an	an	DET
pipe-0032	139	3	improvement	improvement	NOUN
pipe-0032	139	4	in	in	ADP
pipe-0032	139	5	sustaining	sustain	VERB
pipe-0032	139	6	conversations	conversation	NOUN
pipe-0032	139	7	,	,	PUNCT
pipe-0032	139	8	this	this	DET
pipe-0032	139	9	widget	widget	NOUN
pipe-0032	139	10	style	style	NOUN
pipe-0032	139	11	required	require	VERB
pipe-0032	139	12	users	user	NOUN
pipe-0032	139	13	to	to	PART
pipe-0032	139	14	toggle	toggle	VERB
pipe-0032	139	15	between	between	ADP
pipe-0032	139	16	windows	window	NOUN
pipe-0032	139	17	each	each	DET
pipe-0032	139	18	time	time	NOUN
pipe-0032	139	19	they	they	PRON
pipe-0032	139	20	wanted	want	VERB
pipe-0032	139	21	to	to	PART
pipe-0032	139	22	add	add	VERB
pipe-0032	139	23	a	a	DET
pipe-0032	139	24	new	new	ADJ
pipe-0032	139	25	comment	comment	NOUN
pipe-0032	139	26	to	to	ADP
pipe-0032	139	27	the	the	DET
pipe-0032	139	28	conversation	conversation	NOUN
pipe-0032	139	29	.	.	PUNCT
pipe-0032	140	1	additionally	additionally	ADV
pipe-0032	140	2	,	,	PUNCT
pipe-0032	140	3	the	the	DET
pipe-0032	140	4	user	user	NOUN
pipe-0032	140	5	was	be	AUX
pipe-0032	140	6	not	not	PART
pipe-0032	140	7	notified	notify	VERB
pipe-0032	140	8	with	with	ADP
pipe-0032	140	9	a	a	DET
pipe-0032	140	10	visual	visual	ADJ
pipe-0032	140	11	or	or	CCONJ
pipe-0032	140	12	auditory	auditory	ADJ
pipe-0032	140	13	cue	cue	NOUN
pipe-0032	140	14	when	when	SCONJ
pipe-0032	140	15	the	the	DET
pipe-0032	140	16	librarian	librarian	NOUN
pipe-0032	140	17	added	add	VERB
pipe-0032	140	18	a	a	DET
pipe-0032	140	19	comment	comment	NOUN
pipe-0032	140	20	,	,	PUNCT
pipe-0032	140	21	so	so	SCONJ
pipe-0032	140	22	users	user	NOUN
pipe-0032	140	23	sometimes	sometimes	ADV
pipe-0032	140	24	missed	miss	VERB
pipe-0032	140	25	comments	comment	NOUN
pipe-0032	140	26	.	.	PUNCT
pipe-0032	141	1	we	we	PRON
pipe-0032	141	2	requested	request	VERB
pipe-0032	141	3	that	that	SCONJ
pipe-0032	141	4	springshare	springshare	NOUN
pipe-0032	141	5	adjust	adjust	VERB
pipe-0032	141	6	the	the	DET
pipe-0032	141	7	chat	chat	NOUN
pipe-0032	141	8	code	code	NOUN
pipe-0032	141	9	to	to	PART
pipe-0032	141	10	add	add	VERB
pipe-0032	141	11	a	a	DET
pipe-0032	141	12	visual	visual	ADJ
pipe-0032	141	13	ping	ping	NOUN
pipe-0032	141	14	of	of	ADP
pipe-0032	141	15	the	the	DET
pipe-0032	141	16	minimized	minimized	ADJ
pipe-0032	141	17	window	window	NOUN
pipe-0032	141	18	so	so	SCONJ
pipe-0032	141	19	users	user	NOUN
pipe-0032	141	20	could	could	AUX
pipe-0032	141	21	see	see	VERB
pipe-0032	141	22	the	the	DET
pipe-0032	141	23	librarians	librarians	PROPN
pipe-0032	141	24	were	be	AUX
pipe-0032	141	25	talking	talk	VERB
pipe-0032	141	26	,	,	PUNCT
pipe-0032	141	27	however	however	ADV
pipe-0032	141	28	this	this	PRON
pipe-0032	141	29	did	do	AUX
pipe-0032	141	30	not	not	PART
pipe-0032	141	31	happen	happen	VERB
pipe-0032	141	32	.	.	PUNCT
pipe-0032	142	1	vendor	vendor	NOUN
pipe-0032	142	2	control	control	NOUN
pipe-0032	142	3	while	while	SCONJ
pipe-0032	142	4	the	the	DET
pipe-0032	142	5	library	library	NOUN
pipe-0032	142	6	appreciated	appreciate	VERB
pipe-0032	142	7	gale	gale	NOUN
pipe-0032	142	8	cengage	cengage	NOUN
pipe-0032	142	9	and	and	CCONJ
pipe-0032	142	10	ebsco	ebsco	PROPN
pipe-0032	142	11	’s	’s	PART
pipe-0032	142	12	willingness	willingness	NOUN
pipe-0032	142	13	to	to	PART
pipe-0032	142	14	work	work	VERB
pipe-0032	142	15	with	with	ADP
pipe-0032	142	16	us	we	PRON
pipe-0032	142	17	,	,	PUNCT
pipe-0032	142	18	these	these	DET
pipe-0032	142	19	collaborations	collaboration	NOUN
pipe-0032	142	20	made	make	VERB
pipe-0032	142	21	us	we	PRON
pipe-0032	142	22	even	even	ADV
pipe-0032	142	23	more	more	ADV
pipe-0032	142	24	dependent	dependent	ADJ
pipe-0032	142	25	on	on	ADP
pipe-0032	142	26	them	they	PRON
pipe-0032	142	27	.	.	PUNCT
pipe-0032	143	1	there	there	PRON
pipe-0032	143	2	was	be	VERB
pipe-0032	143	3	no	no	DET
pipe-0032	143	4	formal	formal	ADJ
pipe-0032	143	5	documentation	documentation	NOUN
pipe-0032	143	6	of	of	ADP
pipe-0032	143	7	this	this	DET
pipe-0032	143	8	collaborative	collaborative	NOUN
pipe-0032	143	9	agreement	agreement	NOUN
pipe-0032	143	10	,	,	PUNCT
pipe-0032	143	11	and	and	CCONJ
pipe-0032	143	12	the	the	DET
pipe-0032	143	13	continuation	continuation	NOUN
pipe-0032	143	14	of	of	ADP
pipe-0032	143	15	proactive	proactive	ADJ
pipe-0032	143	16	chat	chat	NOUN
pipe-0032	143	17	service	service	NOUN
pipe-0032	143	18	was	be	AUX
pipe-0032	143	19	dependent	dependent	ADJ
pipe-0032	143	20	on	on	ADP
pipe-0032	143	21	the	the	DET
pipe-0032	143	22	vendors	vendor	NOUN
pipe-0032	143	23	.	.	PUNCT
pipe-0032	144	1	in	in	ADP
pipe-0032	144	2	february	february	PROPN
pipe-0032	144	3	2018	2018	NUM
pipe-0032	144	4	,	,	PUNCT
pipe-0032	144	5	we	we	PRON
pipe-0032	144	6	discovered	discover	VERB
pipe-0032	144	7	that	that	SCONJ
pipe-0032	144	8	our	our	PRON
pipe-0032	144	9	chat	chat	NOUN
pipe-0032	144	10	widgets	widget	NOUN
pipe-0032	144	11	no	no	ADV
pipe-0032	144	12	longer	long	ADV
pipe-0032	144	13	appeared	appear	VERB
pipe-0032	144	14	in	in	ADP
pipe-0032	144	15	the	the	DET
pipe-0032	144	16	gale	gale	PROPN
pipe-0032	144	17	cengage	cengage	NOUN
pipe-0032	144	18	suite	suite	NOUN
pipe-0032	144	19	of	of	ADP
pipe-0032	144	20	databases	database	NOUN
pipe-0032	144	21	.	.	PUNCT
pipe-0032	145	1	after	after	ADP
pipe-0032	145	2	asking	ask	VERB
pipe-0032	145	3	our	our	PRON
pipe-0032	145	4	vendor	vendor	NOUN
pipe-0032	145	5	contact	contact	NOUN
pipe-0032	145	6	,	,	PUNCT
pipe-0032	145	7	we	we	PRON
pipe-0032	145	8	learned	learn	VERB
pipe-0032	145	9	that	that	SCONJ
pipe-0032	145	10	the	the	DET
pipe-0032	145	11	company	company	NOUN
pipe-0032	145	12	’s	’s	PART
pipe-0032	145	13	refreshed	refresh	VERB
pipe-0032	145	14	platform	platform	NOUN
pipe-0032	145	15	no	no	ADV
pipe-0032	145	16	longer	long	ADV
pipe-0032	145	17	supported	support	VERB
pipe-0032	145	18	our	our	PRON
pipe-0032	145	19	widget	widget	NOUN
pipe-0032	145	20	and	and	CCONJ
pipe-0032	145	21	subsequent	subsequent	ADJ
pipe-0032	145	22	requests	request	NOUN
pipe-0032	145	23	for	for	ADP
pipe-0032	145	24	reinstatement	reinstatement	NOUN
pipe-0032	145	25	were	be	AUX
pipe-0032	145	26	unsuccessful	unsuccessful	ADJ
pipe-0032	145	27	.	.	PUNCT
pipe-0032	146	1	the	the	DET
pipe-0032	146	2	removal	removal	NOUN
pipe-0032	146	3	of	of	ADP
pipe-0032	146	4	proactive	proactive	ADJ
pipe-0032	146	5	chat	chat	NOUN
pipe-0032	146	6	boxes	box	NOUN
pipe-0032	146	7	from	from	ADP
pipe-0032	146	8	gale	gale	NOUN
pipe-0032	146	9	cengage	cengage	NOUN
pipe-0032	146	10	databases	database	NOUN
pipe-0032	146	11	reduced	reduce	VERB
pipe-0032	146	12	by	by	ADP
pipe-0032	146	13	half	half	DET
pipe-0032	146	14	the	the	DET
pipe-0032	146	15	number	number	NOUN
pipe-0032	146	16	of	of	ADP
pipe-0032	146	17	databases	database	NOUN
pipe-0032	146	18	in	in	ADP
pipe-0032	146	19	which	which	PRON
pipe-0032	146	20	the	the	DET
pipe-0032	146	21	proactive	proactive	ADJ
pipe-0032	146	22	chat	chat	NOUN
pipe-0032	146	23	widget	widget	NOUN
pipe-0032	146	24	appeared	appear	VERB
pipe-0032	146	25	.	.	PUNCT
pipe-0032	147	1	ebsco	ebsco	PROPN
pipe-0032	147	2	continued	continue	VERB
pipe-0032	147	3	to	to	PART
pipe-0032	147	4	support	support	VERB
pipe-0032	147	5	proactive	proactive	ADJ
pipe-0032	147	6	chat	chat	NOUN
pipe-0032	147	7	boxes	box	NOUN
pipe-0032	147	8	in	in	ADP
pipe-0032	147	9	their	their	PRON
pipe-0032	147	10	databases	database	NOUN
pipe-0032	147	11	.	.	PUNCT
pipe-0032	148	1	an	an	DET
pipe-0032	148	2	idea	idea	NOUN
pipe-0032	148	3	to	to	PART
pipe-0032	148	4	address	address	VERB
pipe-0032	148	5	the	the	DET
pipe-0032	148	6	hitches	hitch	NOUN
pipe-0032	148	7	by	by	ADP
pipe-0032	148	8	march	march	PROPN
pipe-0032	148	9	2018	2018	NUM
pipe-0032	148	10	,	,	PUNCT
pipe-0032	148	11	proactive	proactive	ADJ
pipe-0032	148	12	chat	chat	NOUN
pipe-0032	148	13	had	have	AUX
pipe-0032	148	14	been	be	AUX
pipe-0032	148	15	in	in	ADP
pipe-0032	148	16	the	the	DET
pipe-0032	148	17	databases	database	NOUN
pipe-0032	148	18	for	for	ADP
pipe-0032	148	19	almost	almost	ADV
pipe-0032	148	20	a	a	PRON
pipe-0032	148	21	year	year	NOUN
pipe-0032	148	22	,	,	PUNCT
pipe-0032	148	23	and	and	CCONJ
pipe-0032	148	24	the	the	DET
pipe-0032	148	25	technical	technical	ADJ
pipe-0032	148	26	issues	issue	NOUN
pipe-0032	148	27	had	have	AUX
pipe-0032	148	28	become	become	VERB
pipe-0032	148	29	apparent	apparent	ADJ
pipe-0032	148	30	.	.	PUNCT
pipe-0032	149	1	we	we	PRON
pipe-0032	149	2	wanted	want	VERB
pipe-0032	149	3	to	to	PART
pipe-0032	149	4	resolve	resolve	VERB
pipe-0032	149	5	each	each	PRON
pipe-0032	149	6	of	of	ADP
pipe-0032	149	7	the	the	DET
pipe-0032	149	8	hitches	hitch	NOUN
pipe-0032	149	9	:	:	PUNCT
pipe-0032	149	10	the	the	DET
pipe-0032	149	11	disregard	disregard	NOUN
pipe-0032	149	12	of	of	ADP
pipe-0032	149	13	the	the	DET
pipe-0032	149	14	user	user	NOUN
pipe-0032	149	15	’s	’s	PART
pipe-0032	149	16	choice	choice	NOUN
pipe-0032	149	17	of	of	ADP
pipe-0032	149	18	“	"	PUNCT
pipe-0032	149	19	no	no	DET
pipe-0032	149	20	thanks	thank	NOUN
pipe-0032	149	21	,	,	PUNCT
pipe-0032	149	22	”	"	PUNCT
pipe-0032	149	23	the	the	DET
pipe-0032	149	24	non	non	NOUN
pipe-0032	149	25	-	-	NOUN
pipe-0032	149	26	transferability	transferability	NOUN
pipe-0032	149	27	of	of	ADP
pipe-0032	149	28	the	the	DET
pipe-0032	149	29	conversations	conversation	NOUN
pipe-0032	149	30	across	across	ADP
pipe-0032	149	31	web	web	NOUN
pipe-0032	149	32	pages	page	NOUN
pipe-0032	149	33	,	,	PUNCT
pipe-0032	149	34	and	and	CCONJ
pipe-0032	149	35	the	the	DET
pipe-0032	149	36	susceptibility	susceptibility	NOUN
pipe-0032	149	37	of	of	ADP
pipe-0032	149	38	service	service	NOUN
pipe-0032	149	39	elimination	elimination	NOUN
pipe-0032	149	40	by	by	ADP
pipe-0032	149	41	vendors	vendor	NOUN
pipe-0032	149	42	.	.	PUNCT
pipe-0032	150	1	we	we	PRON
pipe-0032	150	2	formed	form	VERB
pipe-0032	150	3	a	a	DET
pipe-0032	150	4	larger	large	ADJ
pipe-0032	150	5	team	team	NOUN
pipe-0032	150	6	of	of	ADP
pipe-0032	150	7	library	library	NOUN
pipe-0032	150	8	colleagues	colleague	NOUN
pipe-0032	150	9	to	to	PART
pipe-0032	150	10	evaluate	evaluate	VERB
pipe-0032	150	11	options	option	NOUN
pipe-0032	150	12	,	,	PUNCT
pipe-0032	150	13	including	include	VERB
pipe-0032	150	14	the	the	DET
pipe-0032	150	15	library	library	PROPN
pipe-0032	150	16	information	information	NOUN
pipe-0032	150	17	technology	technology	NOUN
pipe-0032	150	18	program	program	NOUN
pipe-0032	150	19	analysts	analyst	NOUN
pipe-0032	150	20	,	,	PUNCT
pipe-0032	150	21	web	web	NOUN
pipe-0032	150	22	librarian	librarian	NOUN
pipe-0032	150	23	,	,	PUNCT
pipe-0032	150	24	and	and	CCONJ
pipe-0032	150	25	electronic	electronic	ADJ
pipe-0032	150	26	resources	resource	NOUN
pipe-0032	150	27	expert	expert	NOUN
pipe-0032	150	28	.	.	PUNCT
pipe-0032	151	1	one	one	NUM
pipe-0032	151	2	person	person	NOUN
pipe-0032	151	3	suggested	suggest	VERB
pipe-0032	151	4	that	that	SCONJ
pipe-0032	151	5	we	we	PRON
pipe-0032	151	6	try	try	VERB
pipe-0032	151	7	placing	place	VERB
pipe-0032	151	8	proactive	proactive	ADJ
pipe-0032	151	9	chat	chat	NOUN
pipe-0032	151	10	boxes	box	NOUN
pipe-0032	151	11	on	on	ADP
pipe-0032	151	12	the	the	DET
pipe-0032	151	13	proxy	proxy	NOUN
pipe-0032	151	14	server	server	NOUN
pipe-0032	151	15	,	,	PUNCT
pipe-0032	151	16	the	the	DET
pipe-0032	151	17	interface	interface	NOUN
pipe-0032	151	18	that	that	PRON
pipe-0032	151	19	authenticates	authenticate	VERB
pipe-0032	151	20	users	user	NOUN
pipe-0032	151	21	’	'	PUNCT
pipe-0032	151	22	credentials	credential	NOUN
pipe-0032	151	23	prior	prior	ADV
pipe-0032	151	24	to	to	ADP
pipe-0032	151	25	subscription	subscription	NOUN
pipe-0032	151	26	database	database	NOUN
pipe-0032	151	27	access	access	NOUN
pipe-0032	151	28	.	.	PUNCT
pipe-0032	152	1	if	if	SCONJ
pipe-0032	152	2	successful	successful	ADJ
pipe-0032	152	3	,	,	PUNCT
pipe-0032	152	4	this	this	DET
pipe-0032	152	5	adaptation	adaptation	NOUN
pipe-0032	152	6	could	could	AUX
pipe-0032	152	7	give	give	VERB
pipe-0032	152	8	the	the	DET
pipe-0032	152	9	library	library	NOUN
pipe-0032	152	10	more	more	ADJ
pipe-0032	152	11	autonomy	autonomy	NOUN
pipe-0032	152	12	in	in	SCONJ
pipe-0032	152	13	that	that	SCONJ
pipe-0032	152	14	we	we	PRON
pipe-0032	152	15	could	could	AUX
pipe-0032	152	16	overlay	overlay	VERB
pipe-0032	152	17	any	any	PRON
pipe-0032	152	18	or	or	CCONJ
pipe-0032	152	19	all	all	PRON
pipe-0032	152	20	of	of	ADP
pipe-0032	152	21	the	the	DET
pipe-0032	152	22	subscription	subscription	NOUN
pipe-0032	152	23	database	database	NOUN
pipe-0032	152	24	platforms	platform	NOUN
pipe-0032	152	25	and	and	CCONJ
pipe-0032	152	26	would	would	AUX
pipe-0032	152	27	not	not	PART
pipe-0032	152	28	have	have	VERB
pipe-0032	152	29	to	to	PART
pipe-0032	152	30	rely	rely	VERB
pipe-0032	152	31	on	on	ADP
pipe-0032	152	32	each	each	DET
pipe-0032	152	33	vendor	vendor	NOUN
pipe-0032	152	34	for	for	ADP
pipe-0032	152	35	initial	initial	ADJ
pipe-0032	152	36	implementation	implementation	NOUN
pipe-0032	152	37	and	and	CCONJ
pipe-0032	152	38	sustained	sustained	ADJ
pipe-0032	152	39	collaboration	collaboration	NOUN
pipe-0032	152	40	.	.	PUNCT
pipe-0032	153	1	with	with	ADP
pipe-0032	153	2	supplemental	supplemental	ADJ
pipe-0032	153	3	assistance	assistance	NOUN
pipe-0032	153	4	from	from	ADP
pipe-0032	153	5	the	the	DET
pipe-0032	153	6	springshare	springshare	ADJ
pipe-0032	153	7	tech	tech	NOUN
pipe-0032	153	8	team	team	NOUN
pipe-0032	153	9	,	,	PUNCT
pipe-0032	153	10	and	and	CCONJ
pipe-0032	153	11	a	a	DET
pipe-0032	153	12	newly	newly	ADV
pipe-0032	153	13	available	available	ADJ
pipe-0032	153	14	proquest	proqu	ADJ
pipe-0032	153	15	sandbox	sandbox	NOUN
pipe-0032	153	16	for	for	ADP
pipe-0032	153	17	testing	testing	NOUN
pipe-0032	153	18	,	,	PUNCT
pipe-0032	153	19	preliminary	preliminary	ADJ
pipe-0032	153	20	gains	gain	NOUN
pipe-0032	153	21	gave	give	VERB
pipe-0032	153	22	us	we	PRON
pipe-0032	153	23	hope	hope	NOUN
pipe-0032	153	24	.	.	PUNCT
pipe-0032	154	1	we	we	PRON
pipe-0032	154	2	added	add	VERB
pipe-0032	154	3	custom	custom	NOUN
pipe-0032	154	4	code	code	NOUN
pipe-0032	154	5	to	to	ADP
pipe-0032	154	6	the	the	DET
pipe-0032	154	7	proxy	proxy	ADJ
pipe-0032	154	8	server	server	NOUN
pipe-0032	154	9	content	content	NOUN
pipe-0032	154	10	management	management	NOUN
pipe-0032	154	11	software	software	NOUN
pipe-0032	154	12	,	,	PUNCT
pipe-0032	154	13	placing	place	VERB
pipe-0032	154	14	an	an	DET
pipe-0032	154	15	additional	additional	ADJ
pipe-0032	154	16	timer	timer	NOUN
pipe-0032	154	17	that	that	PRON
pipe-0032	154	18	would	would	AUX
pipe-0032	154	19	begin	begin	VERB
pipe-0032	154	20	after	after	SCONJ
pipe-0032	154	21	the	the	DET
pipe-0032	154	22	user	user	NOUN
pipe-0032	154	23	clicked	click	VERB
pipe-0032	154	24	“	"	PUNCT
pipe-0032	154	25	no	no	DET
pipe-0032	154	26	thanks	thank	NOUN
pipe-0032	154	27	,	,	PUNCT
pipe-0032	154	28	”	"	PUNCT
pipe-0032	154	29	and	and	CCONJ
pipe-0032	154	30	override	override	VERB
pipe-0032	154	31	subsequent	subsequent	ADJ
pipe-0032	154	32	offers	offer	NOUN
pipe-0032	154	33	to	to	PART
pipe-0032	154	34	chat	chat	VERB
pipe-0032	154	35	within	within	ADP
pipe-0032	154	36	a	a	DET
pipe-0032	154	37	half	half	ADJ
pipe-0032	154	38	hour	hour	NOUN
pipe-0032	154	39	timeframe	timeframe	NOUN
pipe-0032	154	40	.	.	PUNCT
pipe-0032	155	1	this	this	PRON
pipe-0032	155	2	seemed	seem	VERB
pipe-0032	155	3	to	to	PART
pipe-0032	155	4	cut	cut	VERB
pipe-0032	155	5	down	down	ADP
pipe-0032	155	6	on	on	ADP
pipe-0032	155	7	the	the	DET
pipe-0032	155	8	number	number	NOUN
pipe-0032	155	9	of	of	ADP
pipe-0032	155	10	offers	offer	NOUN
pipe-0032	155	11	to	to	PART
pipe-0032	155	12	chat	chat	VERB
pipe-0032	155	13	,	,	PUNCT
pipe-0032	155	14	but	but	CCONJ
pipe-0032	155	15	did	do	AUX
pipe-0032	155	16	not	not	PART
pipe-0032	155	17	resolve	resolve	VERB
pipe-0032	155	18	the	the	DET
pipe-0032	155	19	issue	issue	NOUN
pipe-0032	155	20	completely	completely	ADV
pipe-0032	155	21	.	.	PUNCT
pipe-0032	156	1	the	the	DET
pipe-0032	156	2	original	original	ADJ
pipe-0032	156	3	behavioral	behavioral	ADJ
pipe-0032	156	4	inconsistencies	inconsistency	NOUN
pipe-0032	156	5	arose	arise	VERB
pipe-0032	156	6	with	with	ADP
pipe-0032	156	7	this	this	DET
pipe-0032	156	8	proxy	proxy	ADJ
pipe-0032	156	9	layer	layer	NOUN
pipe-0032	156	10	solution	solution	NOUN
pipe-0032	156	11	,	,	PUNCT
pipe-0032	156	12	especially	especially	ADV
pipe-0032	156	13	when	when	SCONJ
pipe-0032	156	14	we	we	PRON
pipe-0032	156	15	tested	test	VERB
pipe-0032	156	16	moving	move	VERB
pipe-0032	156	17	from	from	ADP
pipe-0032	156	18	one	one	NUM
pipe-0032	156	19	proquest	proqu	ADJ
pipe-0032	156	20	database	database	NOUN
pipe-0032	156	21	to	to	ADP
pipe-0032	156	22	another	another	PRON
pipe-0032	156	23	.	.	PUNCT
pipe-0032	157	1	the	the	DET
pipe-0032	157	2	persistence	persistence	NOUN
pipe-0032	157	3	of	of	ADP
pipe-0032	157	4	behavior	behavior	NOUN
pipe-0032	157	5	issues	issue	NOUN
pipe-0032	157	6	seemed	seem	VERB
pipe-0032	157	7	to	to	PART
pipe-0032	157	8	confirm	confirm	VERB
pipe-0032	157	9	that	that	SCONJ
pipe-0032	157	10	the	the	DET
pipe-0032	157	11	problem	problem	NOUN
pipe-0032	157	12	lay	lie	VERB
pipe-0032	157	13	with	with	ADP
pipe-0032	157	14	the	the	DET
pipe-0032	157	15	interaction	interaction	NOUN
pipe-0032	157	16	of	of	ADP
pipe-0032	157	17	the	the	DET
pipe-0032	157	18	chat	chat	NOUN
pipe-0032	157	19	widget	widget	NOUN
pipe-0032	157	20	code	code	NOUN
pipe-0032	157	21	and	and	CCONJ
pipe-0032	157	22	the	the	DET
pipe-0032	157	23	database	database	NOUN
pipe-0032	157	24	code	code	NOUN
pipe-0032	157	25	.	.	PUNCT
pipe-0032	158	1	despite	despite	SCONJ
pipe-0032	158	2	initial	initial	ADJ
pipe-0032	158	3	optimism	optimism	NOUN
pipe-0032	158	4	,	,	PUNCT
pipe-0032	158	5	ultimately	ultimately	ADV
pipe-0032	158	6	the	the	DET
pipe-0032	158	7	team	team	NOUN
pipe-0032	158	8	decided	decide	VERB
pipe-0032	158	9	that	that	SCONJ
pipe-0032	158	10	without	without	ADP
pipe-0032	158	11	access	access	NOUN
pipe-0032	158	12	to	to	ADP
pipe-0032	158	13	the	the	DET
pipe-0032	158	14	proprietary	proprietary	ADJ
pipe-0032	158	15	code	code	NOUN
pipe-0032	158	16	,	,	PUNCT
pipe-0032	158	17	the	the	DET
pipe-0032	158	18	library	library	NOUN
pipe-0032	158	19	’s	’s	PART
pipe-0032	158	20	creative	creative	ADJ
pipe-0032	158	21	work	work	NOUN
pipe-0032	158	22	-	-	PUNCT
pipe-0032	158	23	arounds	around	NOUN
pipe-0032	158	24	would	would	AUX
pipe-0032	158	25	not	not	PART
pipe-0032	158	26	adequately	adequately	ADV
pipe-0032	158	27	reduce	reduce	VERB
pipe-0032	158	28	the	the	DET
pipe-0032	158	29	original	original	ADJ
pipe-0032	158	30	technical	technical	ADJ
pipe-0032	158	31	issues	issue	NOUN
pipe-0032	158	32	,	,	PUNCT
pipe-0032	158	33	and	and	CCONJ
pipe-0032	158	34	shelved	shelve	VERB
pipe-0032	158	35	further	further	ADJ
pipe-0032	158	36	development	development	NOUN
pipe-0032	158	37	of	of	ADP
pipe-0032	158	38	this	this	DET
pipe-0032	158	39	idea	idea	NOUN
pipe-0032	158	40	.	.	PUNCT
pipe-0032	159	1	gauging	gauge	VERB
pipe-0032	159	2	usage	usage	NOUN
pipe-0032	159	3	we	we	PRON
pipe-0032	159	4	knew	know	VERB
pipe-0032	159	5	the	the	DET
pipe-0032	159	6	widgets	widget	NOUN
pipe-0032	159	7	were	be	AUX
pipe-0032	159	8	not	not	PART
pipe-0032	159	9	behaving	behave	VERB
pipe-0032	159	10	as	as	SCONJ
pipe-0032	159	11	expected	expect	VERB
pipe-0032	159	12	,	,	PUNCT
pipe-0032	159	13	but	but	CCONJ
pipe-0032	159	14	it	it	PRON
pipe-0032	159	15	was	be	AUX
pipe-0032	159	16	not	not	PART
pipe-0032	159	17	clear	clear	ADJ
pipe-0032	159	18	whether	whether	SCONJ
pipe-0032	159	19	these	these	DET
pipe-0032	159	20	hitches	hitch	NOUN
pipe-0032	159	21	were	be	AUX
pipe-0032	159	22	affecting	affect	VERB
pipe-0032	159	23	use	use	NOUN
pipe-0032	159	24	.	.	PUNCT
pipe-0032	160	1	to	to	PART
pipe-0032	160	2	understand	understand	VERB
pipe-0032	160	3	usage	usage	NOUN
pipe-0032	160	4	,	,	PUNCT
pipe-0032	160	5	we	we	PRON
pipe-0032	160	6	analyzed	analyze	VERB
pipe-0032	160	7	transaction	transaction	NOUN
pipe-0032	160	8	data	datum	NOUN
pipe-0032	160	9	recorded	record	VERB
pipe-0032	160	10	by	by	ADP
pipe-0032	160	11	the	the	DET
pipe-0032	160	12	libanswers	libanswer	NOUN
pipe-0032	160	13	software	software	NOUN
pipe-0032	160	14	.	.	PUNCT
pipe-0032	161	1	although	although	SCONJ
pipe-0032	161	2	it	it	PRON
pipe-0032	161	3	collected	collect	VERB
pipe-0032	161	4	robust	robust	ADJ
pipe-0032	161	5	metadata	metadata	NOUN
pipe-0032	161	6	,	,	PUNCT
pipe-0032	161	7	the	the	DET
pipe-0032	161	8	software	software	NOUN
pipe-0032	161	9	did	do	AUX
pipe-0032	161	10	not	not	PART
pipe-0032	161	11	track	track	VERB
pipe-0032	161	12	whether	whether	SCONJ
pipe-0032	161	13	the	the	DET
pipe-0032	161	14	chat	chat	NOUN
pipe-0032	161	15	was	be	AUX
pipe-0032	161	16	started	start	VERB
pipe-0032	161	17	by	by	ADP
pipe-0032	161	18	the	the	DET
pipe-0032	161	19	user	user	NOUN
pipe-0032	161	20	after	after	SCONJ
pipe-0032	161	21	the	the	DET
pipe-0032	161	22	proactive	proactive	ADJ
pipe-0032	161	23	widget	widget	NOUN
pipe-0032	161	24	slid	slide	VERB
pipe-0032	161	25	out	out	ADP
pipe-0032	161	26	on	on	ADP
pipe-0032	161	27	its	its	PRON
pipe-0032	161	28	own	own	ADJ
pipe-0032	161	29	,	,	PUNCT
pipe-0032	161	30	or	or	CCONJ
pipe-0032	161	31	as	as	ADP
pipe-0032	161	32	a	a	DET
pipe-0032	161	33	result	result	NOUN
pipe-0032	161	34	of	of	ADP
pipe-0032	161	35	the	the	DET
pipe-0032	161	36	user	user	NOUN
pipe-0032	161	37	clicking	click	VERB
pipe-0032	161	38	the	the	DET
pipe-0032	161	39	stationary	stationary	ADJ
pipe-0032	161	40	chat	chat	NOUN
pipe-0032	161	41	tab	tab	NOUN
pipe-0032	161	42	before	before	ADP
pipe-0032	161	43	the	the	DET
pipe-0032	161	44	30	30	NUM
pipe-0032	161	45	-	-	PUNCT
pipe-0032	161	46	second	second	NOUN
pipe-0032	161	47	proactivity	proactivity	NOUN
pipe-0032	161	48	trigger	trigger	NOUN
pipe-0032	161	49	.	.	PUNCT
pipe-0032	162	1	because	because	SCONJ
pipe-0032	162	2	this	this	PRON
pipe-0032	162	3	was	be	AUX
pipe-0032	162	4	unknown	unknown	ADJ
pipe-0032	162	5	,	,	PUNCT
pipe-0032	162	6	we	we	PRON
pipe-0032	162	7	could	could	AUX
pipe-0032	162	8	not	not	PART
pipe-0032	162	9	draw	draw	VERB
pipe-0032	162	10	direct	direct	ADJ
pipe-0032	162	11	conclusions	conclusion	NOUN
pipe-0032	162	12	about	about	ADP
pipe-0032	162	13	user	user	NOUN
pipe-0032	162	14	and	and	CCONJ
pipe-0032	162	15	chat	chat	VERB
pipe-0032	162	16	box	box	NOUN
pipe-0032	162	17	interaction	interaction	NOUN
pipe-0032	162	18	resulting	result	VERB
pipe-0032	162	19	from	from	ADP
pipe-0032	162	20	widget	widget	NOUN
pipe-0032	162	21	proactivity	proactivity	NOUN
pipe-0032	162	22	.	.	PUNCT
pipe-0032	163	1	the	the	DET
pipe-0032	163	2	following	follow	VERB
pipe-0032	163	3	data	datum	NOUN
pipe-0032	163	4	sets	set	NOUN
pipe-0032	163	5	use	use	VERB
pipe-0032	163	6	the	the	DET
pipe-0032	163	7	term	term	NOUN
pipe-0032	163	8	“	"	PUNCT
pipe-0032	163	9	in	in	ADP
pipe-0032	163	10	-	-	PUNCT
pipe-0032	163	11	database	database	NOUN
pipe-0032	163	12	proactive	proactive	NOUN
pipe-0032	163	13	”	"	PUNCT
pipe-0032	163	14	to	to	PART
pipe-0032	163	15	describe	describe	VERB
pipe-0032	163	16	the	the	DET
pipe-0032	163	17	originating	originate	VERB
pipe-0032	163	18	widget	widget	NOUN
pipe-0032	163	19	,	,	PUNCT
pipe-0032	163	20	not	not	PART
pipe-0032	163	21	the	the	DET
pipe-0032	163	22	stage	stage	NOUN
pipe-0032	163	23	of	of	ADP
pipe-0032	163	24	widget	widget	NOUN
pipe-0032	163	25	activity	activity	NOUN
pipe-0032	163	26	when	when	SCONJ
pipe-0032	163	27	the	the	DET
pipe-0032	163	28	user	user	NOUN
pipe-0032	163	29	interacted	interact	VERB
pipe-0032	163	30	with	with	ADP
pipe-0032	163	31	it	it	PRON
pipe-0032	163	32	.	.	PUNCT
pipe-0032	164	1	use	use	NOUN
pipe-0032	164	2	by	by	ADP
pipe-0032	164	3	widget	widget	NOUN
pipe-0032	164	4	the	the	DET
pipe-0032	164	5	library	library	NOUN
pipe-0032	164	6	implemented	implement	VERB
pipe-0032	164	7	live	live	ADJ
pipe-0032	164	8	,	,	PUNCT
pipe-0032	164	9	proactive	proactive	ADJ
pipe-0032	164	10	chat	chat	NOUN
pipe-0032	164	11	on	on	ADP
pipe-0032	164	12	may	may	PROPN
pipe-0032	164	13	3	3	NUM
pipe-0032	164	14	,	,	PUNCT
pipe-0032	164	15	2017	2017	NUM
pipe-0032	164	16	,	,	PUNCT
pipe-0032	164	17	and	and	CCONJ
pipe-0032	164	18	as	as	ADP
pipe-0032	164	19	of	of	ADP
pipe-0032	164	20	this	this	DET
pipe-0032	164	21	writing	writing	NOUN
pipe-0032	164	22	(	(	PUNCT
pipe-0032	164	23	may	may	AUX
pipe-0032	164	24	24	24	NUM
pipe-0032	164	25	,	,	PUNCT
pipe-0032	164	26	2019	2019	NUM
pipe-0032	164	27	)	)	PUNCT
pipe-0032	164	28	has	have	AUX
pipe-0032	164	29	received	receive	VERB
pipe-0032	164	30	a	a	DET
pipe-0032	164	31	total	total	NOUN
pipe-0032	164	32	of	of	ADP
pipe-0032	164	33	5,503	5,503	NUM
pipe-0032	164	34	chats	chat	NOUN
pipe-0032	164	35	across	across	ADP
pipe-0032	164	36	all	all	DET
pipe-0032	164	37	ul	ul	PROPN
pipe-0032	164	38	widgets	widget	NOUN
pipe-0032	164	39	.	.	PUNCT
pipe-0032	165	1	of	of	ADP
pipe-0032	165	2	that	that	DET
pipe-0032	165	3	total	total	NOUN
pipe-0032	165	4	,	,	PUNCT
pipe-0032	165	5	27.4	27.4	NUM
pipe-0032	165	6	%	%	NOUN
pipe-0032	165	7	(	(	PUNCT
pipe-0032	165	8	n=1,511	n=1,511	PROPN
pipe-0032	165	9	)	)	PUNCT
pipe-0032	165	10	originated	originate	VERB
pipe-0032	165	11	in	in	ADP
pipe-0032	165	12	the	the	DET
pipe-0032	165	13	proactive	proactive	ADJ
pipe-0032	165	14	database	database	NOUN
pipe-0032	165	15	chat	chat	VERB
pipe-0032	165	16	widget	widget	NOUN
pipe-0032	165	17	,	,	PUNCT
pipe-0032	165	18	making	make	VERB
pipe-0032	165	19	it	it	PRON
pipe-0032	165	20	the	the	DET
pipe-0032	165	21	top	top	ADJ
pipe-0032	165	22	producing	produce	VERB
pipe-0032	165	23	chat	chat	NOUN
pipe-0032	165	24	widget	widget	NOUN
pipe-0032	165	25	.	.	PUNCT
pipe-0032	166	1	this	this	DET
pipe-0032	166	2	number	number	NOUN
pipe-0032	166	3	may	may	AUX
pipe-0032	166	4	be	be	AUX
pipe-0032	166	5	inflated	inflate	VERB
pipe-0032	166	6	due	due	ADP
pipe-0032	166	7	to	to	ADP
pipe-0032	166	8	patrons	patron	NOUN
pipe-0032	166	9	attempting	attempt	VERB
pipe-0032	166	10	to	to	PART
pipe-0032	166	11	reconnect	reconnect	VERB
pipe-0032	166	12	after	after	ADP
pipe-0032	166	13	an	an	DET
pipe-0032	166	14	interrupted	interrupted	ADJ
pipe-0032	166	15	interaction	interaction	NOUN
pipe-0032	166	16	as	as	SCONJ
pipe-0032	166	17	described	describe	VERB
pipe-0032	166	18	previously	previously	ADV
pipe-0032	166	19	,	,	PUNCT
pipe-0032	166	20	and	and	CCONJ
pipe-0032	166	21	additional	additional	ADJ
pipe-0032	166	22	research	research	NOUN
pipe-0032	166	23	is	be	AUX
pipe-0032	166	24	needed	need	VERB
pipe-0032	166	25	to	to	PART
pipe-0032	166	26	understand	understand	VERB
pipe-0032	166	27	the	the	DET
pipe-0032	166	28	exact	exact	ADJ
pipe-0032	166	29	number	number	NOUN
pipe-0032	166	30	of	of	ADP
pipe-0032	166	31	disconnected	disconnected	ADJ
pipe-0032	166	32	and	and	CCONJ
pipe-0032	166	33	restarted	restart	VERB
pipe-0032	166	34	interactions	interaction	NOUN
pipe-0032	166	35	.	.	PUNCT
pipe-0032	167	1	despite	despite	SCONJ
pipe-0032	167	2	this	this	DET
pipe-0032	167	3	possible	possible	ADJ
pipe-0032	167	4	inflation	inflation	NOUN
pipe-0032	167	5	,	,	PUNCT
pipe-0032	167	6	that	that	SCONJ
pipe-0032	167	7	some	some	DET
pipe-0032	167	8	users	user	NOUN
pipe-0032	167	9	were	be	AUX
pipe-0032	167	10	willing	willing	ADJ
pipe-0032	167	11	to	to	PART
pipe-0032	167	12	restart	restart	VERB
pipe-0032	167	13	a	a	DET
pipe-0032	167	14	chat	chat	NOUN
pipe-0032	167	15	conversation	conversation	NOUN
pipe-0032	167	16	indicated	indicate	VERB
pipe-0032	167	17	their	their	PRON
pipe-0032	167	18	interest	interest	NOUN
pipe-0032	167	19	in	in	ADP
pipe-0032	167	20	using	use	VERB
pipe-0032	167	21	the	the	DET
pipe-0032	167	22	service	service	NOUN
pipe-0032	167	23	.	.	PUNCT
pipe-0032	168	1	whether	whether	SCONJ
pipe-0032	168	2	they	they	PRON
pipe-0032	168	3	responded	respond	VERB
pipe-0032	168	4	to	to	ADP
pipe-0032	168	5	the	the	DET
pipe-0032	168	6	proactive	proactive	ADJ
pipe-0032	168	7	offer	offer	NOUN
pipe-0032	168	8	or	or	CCONJ
pipe-0032	168	9	clicked	click	VERB
pipe-0032	168	10	on	on	ADP
pipe-0032	168	11	the	the	DET
pipe-0032	168	12	stationary	stationary	ADJ
pipe-0032	168	13	tab	tab	NOUN
pipe-0032	168	14	to	to	PART
pipe-0032	168	15	initiate	initiate	VERB
pipe-0032	168	16	an	an	DET
pipe-0032	168	17	interaction	interaction	NOUN
pipe-0032	168	18	,	,	PUNCT
pipe-0032	168	19	users	user	NOUN
pipe-0032	168	20	chose	choose	VERB
pipe-0032	168	21	to	to	PART
pipe-0032	168	22	chat	chat	VERB
pipe-0032	168	23	when	when	SCONJ
pipe-0032	168	24	they	they	PRON
pipe-0032	168	25	were	be	AUX
pipe-0032	168	26	in	in	ADP
pipe-0032	168	27	the	the	DET
pipe-0032	168	28	databases	database	NOUN
pipe-0032	168	29	,	,	PUNCT
pipe-0032	168	30	and	and	CCONJ
pipe-0032	168	31	did	do	VERB
pipe-0032	168	32	so	so	ADV
pipe-0032	168	33	at	at	ADP
pipe-0032	168	34	a	a	DET
pipe-0032	168	35	relatively	relatively	ADV
pipe-0032	168	36	high	high	ADJ
pipe-0032	168	37	rate	rate	NOUN
pipe-0032	168	38	(	(	PUNCT
pipe-0032	168	39	figure	figure	NOUN
pipe-0032	168	40	2	2	NUM
pipe-0032	168	41	)	)	PUNCT
pipe-0032	168	42	.	.	PUNCT
pipe-0032	169	1	users	user	NOUN
pipe-0032	169	2	have	have	AUX
pipe-0032	169	3	likely	likely	ADV
pipe-0032	169	4	encountered	encounter	VERB
pipe-0032	169	5	the	the	DET
pipe-0032	169	6	technical	technical	ADJ
pipe-0032	169	7	issues	issue	NOUN
pipe-0032	169	8	,	,	PUNCT
pipe-0032	169	9	yet	yet	CCONJ
pipe-0032	169	10	their	their	PRON
pipe-0032	169	11	usage	usage	NOUN
pipe-0032	169	12	of	of	ADP
pipe-0032	169	13	the	the	DET
pipe-0032	169	14	in	in	ADP
pipe-0032	169	15	-	-	PUNCT
pipe-0032	169	16	database	database	NOUN
pipe-0032	169	17	chat	chat	NOUN
pipe-0032	169	18	widget	widget	NOUN
pipe-0032	169	19	suggests	suggest	VERB
pipe-0032	169	20	that	that	SCONJ
pipe-0032	169	21	the	the	DET
pipe-0032	169	22	issues	issue	NOUN
pipe-0032	169	23	have	have	AUX
pipe-0032	169	24	not	not	PART
pipe-0032	169	25	significantly	significantly	ADV
pipe-0032	169	26	deterred	deter	VERB
pipe-0032	169	27	them	they	PRON
pipe-0032	169	28	.	.	PUNCT
pipe-0032	170	1	figure	figure	NOUN
pipe-0032	170	2	2	2	NUM
pipe-0032	170	3	.	.	PUNCT
pipe-0032	171	1	top	top	VERB
pipe-0032	171	2	five	five	NUM
pipe-0032	171	3	performing	perform	VERB
pipe-0032	171	4	chat	chat	NOUN
pipe-0032	171	5	widgets	widget	NOUN
pipe-0032	171	6	since	since	SCONJ
pipe-0032	171	7	proactive	proactive	ADJ
pipe-0032	171	8	chat	chat	NOUN
pipe-0032	171	9	implementation	implementation	NOUN
pipe-0032	171	10	..	..	PUNCT
pipe-0032	171	11	this	this	DET
pipe-0032	171	12	chart	chart	NOUN
pipe-0032	171	13	shows	show	VERB
pipe-0032	171	14	the	the	DET
pipe-0032	171	15	number	number	NOUN
pipe-0032	171	16	of	of	ADP
pipe-0032	171	17	chats	chat	NOUN
pipe-0032	171	18	fielded	field	VERB
pipe-0032	171	19	over	over	ADP
pipe-0032	171	20	a	a	DET
pipe-0032	171	21	2	2	NUM
pipe-0032	171	22	year	year	NOUN
pipe-0032	171	23	period	period	NOUN
pipe-0032	171	24	.	.	PUNCT
pipe-0032	172	1	full	full	ADJ
pipe-0032	172	2	description	description	NOUN
pipe-0032	172	3	of	of	ADP
pipe-0032	172	4	figure	figure	NOUN
pipe-0032	172	5	2	2	NUM
pipe-0032	172	6	as	as	ADP
pipe-0032	172	7	a	a	DET
pipe-0032	172	8	list	list	NOUN
pipe-0032	172	9	.	.	PUNCT
pipe-0032	173	1	workload	workload	NOUN
pipe-0032	173	2	initially	initially	ADV
pipe-0032	173	3	,	,	PUNCT
pipe-0032	173	4	we	we	PRON
pipe-0032	173	5	limited	limit	VERB
pipe-0032	173	6	the	the	DET
pipe-0032	173	7	project	project	NOUN
pipe-0032	173	8	scope	scope	NOUN
pipe-0032	173	9	to	to	PART
pipe-0032	173	10	avoid	avoid	VERB
pipe-0032	173	11	overwhelming	overwhelming	ADJ
pipe-0032	173	12	reference	reference	NOUN
pipe-0032	173	13	capacity	capacity	NOUN
pipe-0032	173	14	and	and	CCONJ
pipe-0032	173	15	needed	need	VERB
pipe-0032	173	16	to	to	PART
pipe-0032	173	17	determine	determine	VERB
pipe-0032	173	18	if	if	SCONJ
pipe-0032	173	19	that	that	DET
pipe-0032	173	20	decision	decision	NOUN
pipe-0032	173	21	was	be	AUX
pipe-0032	173	22	supported	support	VERB
pipe-0032	173	23	.	.	PUNCT
pipe-0032	174	1	to	to	PART
pipe-0032	174	2	gauge	gauge	VERB
pipe-0032	174	3	overall	overall	ADJ
pipe-0032	174	4	impact	impact	NOUN
pipe-0032	174	5	of	of	ADP
pipe-0032	174	6	the	the	DET
pipe-0032	174	7	additional	additional	ADJ
pipe-0032	174	8	proactive	proactive	ADJ
pipe-0032	174	9	chats	chat	NOUN
pipe-0032	174	10	in	in	ADP
pipe-0032	174	11	relation	relation	NOUN
pipe-0032	174	12	to	to	ADP
pipe-0032	174	13	existing	exist	VERB
pipe-0032	174	14	chat	chat	NOUN
pipe-0032	174	15	traffic	traffic	NOUN
pipe-0032	174	16	,	,	PUNCT
pipe-0032	174	17	it	it	PRON
pipe-0032	174	18	was	be	AUX
pipe-0032	174	19	valuable	valuable	ADJ
pipe-0032	174	20	to	to	PART
pipe-0032	174	21	compare	compare	VERB
pipe-0032	174	22	the	the	DET
pipe-0032	174	23	number	number	NOUN
pipe-0032	174	24	of	of	ADP
pipe-0032	174	25	chat	chat	NOUN
pipe-0032	174	26	transactions	transaction	NOUN
pipe-0032	174	27	that	that	PRON
pipe-0032	174	28	took	take	VERB
pipe-0032	174	29	place	place	NOUN
pipe-0032	174	30	in	in	ADP
pipe-0032	174	31	subscription	subscription	NOUN
pipe-0032	174	32	databases	database	NOUN
pipe-0032	174	33	with	with	ADP
pipe-0032	174	34	all	all	DET
pipe-0032	174	35	other	other	ADJ
pipe-0032	174	36	chat	chat	NOUN
pipe-0032	174	37	transactions	transaction	NOUN
pipe-0032	174	38	.	.	PUNCT
pipe-0032	175	1	the	the	DET
pipe-0032	175	2	library	library	NOUN
pipe-0032	175	3	migrated	migrate	VERB
pipe-0032	175	4	to	to	ADP
pipe-0032	175	5	libanswers	libanswer	NOUN
pipe-0032	175	6	libchat	libchat	DET
pipe-0032	175	7	software	software	NOUN
pipe-0032	175	8	in	in	ADP
pipe-0032	175	9	july	july	PROPN
pipe-0032	175	10	2016	2016	NUM
pipe-0032	175	11	.	.	PUNCT
pipe-0032	176	1	ten	ten	NUM
pipe-0032	176	2	months	month	NOUN
pipe-0032	176	3	later	later	ADV
pipe-0032	176	4	,	,	PUNCT
pipe-0032	176	5	in	in	ADP
pipe-0032	176	6	may	may	PROPN
pipe-0032	176	7	2017	2017	NUM
pipe-0032	176	8	,	,	PUNCT
pipe-0032	176	9	proactive	proactive	ADJ
pipe-0032	176	10	chat	chat	NOUN
pipe-0032	176	11	boxes	box	NOUN
pipe-0032	176	12	in	in	ADP
pipe-0032	176	13	databases	database	NOUN
pipe-0032	176	14	became	become	VERB
pipe-0032	176	15	available	available	ADJ
pipe-0032	176	16	to	to	ADP
pipe-0032	176	17	patrons	patron	NOUN
pipe-0032	176	18	.	.	PUNCT
pipe-0032	177	1	from	from	ADP
pipe-0032	177	2	july	july	PROPN
pipe-0032	177	3	1	1	NUM
pipe-0032	177	4	,	,	PUNCT
pipe-0032	177	5	2016	2016	NUM
pipe-0032	177	6	,	,	PUNCT
pipe-0032	177	7	to	to	ADP
pipe-0032	177	8	may	may	PROPN
pipe-0032	177	9	2	2	NUM
pipe-0032	177	10	,	,	PUNCT
pipe-0032	177	11	2017	2017	NUM
pipe-0032	177	12	,	,	PUNCT
pipe-0032	177	13	the	the	DET
pipe-0032	177	14	period	period	NOUN
pipe-0032	177	15	before	before	SCONJ
pipe-0032	177	16	proactive	proactive	ADJ
pipe-0032	177	17	chat	chat	NOUN
pipe-0032	177	18	was	be	AUX
pipe-0032	177	19	implemented	implement	VERB
pipe-0032	177	20	in	in	ADP
pipe-0032	177	21	the	the	DET
pipe-0032	177	22	databases	database	NOUN
pipe-0032	177	23	,	,	PUNCT
pipe-0032	177	24	there	there	PRON
pipe-0032	177	25	were	be	VERB
pipe-0032	177	26	a	a	DET
pipe-0032	177	27	total	total	NOUN
pipe-0032	177	28	of	of	ADP
pipe-0032	177	29	2,254	2,254	NUM
pipe-0032	177	30	chat	chat	NOUN
pipe-0032	177	31	interactions	interaction	NOUN
pipe-0032	177	32	.	.	PUNCT
pipe-0032	178	1	from	from	ADP
pipe-0032	178	2	july	july	PROPN
pipe-0032	178	3	1	1	NUM
pipe-0032	178	4	,	,	PUNCT
pipe-0032	178	5	2017	2017	NUM
pipe-0032	178	6	,	,	PUNCT
pipe-0032	178	7	to	to	ADP
pipe-0032	178	8	may	may	PROPN
pipe-0032	178	9	2	2	NUM
pipe-0032	178	10	,	,	PUNCT
pipe-0032	178	11	2018	2018	NUM
pipe-0032	178	12	,	,	PUNCT
pipe-0032	178	13	after	after	SCONJ
pipe-0032	178	14	proactive	proactive	ADJ
pipe-0032	178	15	chat	chat	NOUN
pipe-0032	178	16	was	be	AUX
pipe-0032	178	17	introduced	introduce	VERB
pipe-0032	178	18	,	,	PUNCT
pipe-0032	178	19	the	the	DET
pipe-0032	178	20	number	number	NOUN
pipe-0032	178	21	of	of	ADP
pipe-0032	178	22	chat	chat	NOUN
pipe-0032	178	23	interactions	interaction	NOUN
pipe-0032	178	24	jumped	jump	VERB
pipe-0032	178	25	to	to	ADP
pipe-0032	178	26	2,848	2,848	NUM
pipe-0032	178	27	,	,	PUNCT
pipe-0032	178	28	an	an	DET
pipe-0032	178	29	increase	increase	NOUN
pipe-0032	178	30	of	of	ADP
pipe-0032	178	31	26.4	26.4	NUM
pipe-0032	178	32	%	%	NOUN
pipe-0032	178	33	.	.	PUNCT
pipe-0032	179	1	in	in	ADP
pipe-0032	179	2	the	the	DET
pipe-0032	179	3	last	last	ADJ
pipe-0032	179	4	period	period	NOUN
pipe-0032	179	5	measured	measure	VERB
pipe-0032	179	6	,	,	PUNCT
pipe-0032	179	7	period	period	NOUN
pipe-0032	179	8	c	c	NOUN
pipe-0032	179	9	,	,	PUNCT
pipe-0032	179	10	chat	chat	VERB
pipe-0032	179	11	transactions	transaction	NOUN
pipe-0032	179	12	in	in	ADP
pipe-0032	179	13	both	both	PRON
pipe-0032	179	14	stationary	stationary	ADJ
pipe-0032	179	15	and	and	CCONJ
pipe-0032	179	16	proactive	proactive	ADJ
pipe-0032	179	17	widgets	widget	NOUN
pipe-0032	179	18	decreased	decrease	VERB
pipe-0032	179	19	from	from	ADP
pipe-0032	179	20	period	period	NOUN
pipe-0032	179	21	b.	b.	PROPN
pipe-0032	179	22	this	this	DET
pipe-0032	179	23	total	total	NOUN
pipe-0032	179	24	is	be	AUX
pipe-0032	179	25	reduced	reduce	VERB
pipe-0032	179	26	from	from	ADP
pipe-0032	179	27	period	period	NOUN
pipe-0032	179	28	a	a	PRON
pipe-0032	179	29	,	,	PUNCT
pipe-0032	179	30	before	before	SCONJ
pipe-0032	179	31	proactive	proactive	ADJ
pipe-0032	179	32	chat	chat	NOUN
pipe-0032	179	33	was	be	AUX
pipe-0032	179	34	introduced	introduce	VERB
pipe-0032	179	35	(	(	PUNCT
pipe-0032	179	36	figure	figure	NOUN
pipe-0032	179	37	3	3	NUM
pipe-0032	179	38	)	)	PUNCT
pipe-0032	179	39	.	.	PUNCT
pipe-0032	180	1	figure	figure	NOUN
pipe-0032	180	2	3	3	NUM
pipe-0032	180	3	.	.	PUNCT
pipe-0032	181	1	chat	chat	VERB
pipe-0032	181	2	transactions	transaction	NOUN
pipe-0032	181	3	originating	originate	VERB
pipe-0032	181	4	from	from	ADP
pipe-0032	181	5	stationary	stationary	ADJ
pipe-0032	181	6	widgets	widget	NOUN
pipe-0032	181	7	and	and	CCONJ
pipe-0032	181	8	in	in	ADP
pipe-0032	181	9	-	-	PUNCT
pipe-0032	181	10	database	database	NOUN
pipe-0032	181	11	proactive	proactive	ADJ
pipe-0032	181	12	widget	widget	NOUN
pipe-0032	181	13	..	..	PUNCT
pipe-0032	182	1	this	this	DET
pipe-0032	182	2	chart	chart	NOUN
pipe-0032	182	3	shows	show	VERB
pipe-0032	182	4	that	that	SCONJ
pipe-0032	182	5	after	after	ADP
pipe-0032	182	6	the	the	DET
pipe-0032	182	7	infusion	infusion	NOUN
pipe-0032	182	8	of	of	ADP
pipe-0032	182	9	proactive	proactive	ADJ
pipe-0032	182	10	chat	chat	NOUN
pipe-0032	182	11	transactions	transaction	NOUN
pipe-0032	182	12	in	in	ADP
pipe-0032	182	13	period	period	NOUN
pipe-0032	182	14	b	b	NOUN
pipe-0032	182	15	,	,	PUNCT
pipe-0032	182	16	the	the	DET
pipe-0032	182	17	number	number	NOUN
pipe-0032	182	18	declined	decline	VERB
pipe-0032	182	19	in	in	ADP
pipe-0032	182	20	period	period	NOUN
pipe-0032	182	21	c	c	NOUN
pipe-0032	182	22	to	to	ADP
pipe-0032	182	23	below	below	ADP
pipe-0032	182	24	period	period	NOUN
pipe-0032	182	25	a	a	DET
pipe-0032	182	26	levels	level	NOUN
pipe-0032	182	27	.	.	PUNCT
pipe-0032	183	1	full	full	ADJ
pipe-0032	183	2	description	description	NOUN
pipe-0032	183	3	of	of	ADP
pipe-0032	183	4	figure	figure	NOUN
pipe-0032	183	5	3	3	NUM
pipe-0032	183	6	as	as	ADP
pipe-0032	183	7	a	a	DET
pipe-0032	183	8	list	list	NOUN
pipe-0032	183	9	.	.	PUNCT
pipe-0032	184	1	the	the	DET
pipe-0032	184	2	introduction	introduction	NOUN
pipe-0032	184	3	of	of	ADP
pipe-0032	184	4	proactive	proactive	ADJ
pipe-0032	184	5	chat	chat	NOUN
pipe-0032	184	6	into	into	ADP
pipe-0032	184	7	the	the	DET
pipe-0032	184	8	databases	database	NOUN
pipe-0032	184	9	initially	initially	ADV
pipe-0032	184	10	increased	increase	VERB
pipe-0032	184	11	the	the	DET
pipe-0032	184	12	overall	overall	ADJ
pipe-0032	184	13	chat	chat	NOUN
pipe-0032	184	14	load	load	NOUN
pipe-0032	184	15	.	.	PUNCT
pipe-0032	185	1	over	over	ADP
pipe-0032	185	2	time	time	NOUN
pipe-0032	185	3	,	,	PUNCT
pipe-0032	185	4	however	however	ADV
pipe-0032	185	5	,	,	PUNCT
pipe-0032	185	6	all	all	PRON
pipe-0032	185	7	chat	chat	VERB
pipe-0032	185	8	interactions	interaction	NOUN
pipe-0032	185	9	fell	fall	VERB
pipe-0032	185	10	,	,	PUNCT
pipe-0032	185	11	and	and	CCONJ
pipe-0032	185	12	initial	initial	ADJ
pipe-0032	185	13	gains	gain	NOUN
pipe-0032	185	14	provided	provide	VERB
pipe-0032	185	15	by	by	ADP
pipe-0032	185	16	the	the	DET
pipe-0032	185	17	introduction	introduction	NOUN
pipe-0032	185	18	of	of	ADP
pipe-0032	185	19	proactive	proactive	ADJ
pipe-0032	185	20	chat	chat	NOUN
pipe-0032	185	21	have	have	AUX
pipe-0032	185	22	been	be	AUX
pipe-0032	185	23	subsumed	subsume	VERB
pipe-0032	185	24	in	in	ADP
pipe-0032	185	25	the	the	DET
pipe-0032	185	26	decline	decline	NOUN
pipe-0032	185	27	.	.	PUNCT
pipe-0032	186	1	in	in	ADP
pipe-0032	186	2	-	-	PUNCT
pipe-0032	186	3	database	database	NOUN
pipe-0032	186	4	proactive	proactive	ADJ
pipe-0032	186	5	chat	chat	NOUN
pipe-0032	186	6	load	load	NOUN
pipe-0032	186	7	has	have	AUX
pipe-0032	186	8	not	not	PART
pipe-0032	186	9	overwhelmed	overwhelm	VERB
pipe-0032	186	10	agents	agent	NOUN
pipe-0032	186	11	and	and	CCONJ
pipe-0032	186	12	the	the	DET
pipe-0032	186	13	initial	initial	ADJ
pipe-0032	186	14	project	project	NOUN
pipe-0032	186	15	scope	scope	NOUN
pipe-0032	186	16	was	be	AUX
pipe-0032	186	17	deemed	deem	VERB
pipe-0032	186	18	appropriate	appropriate	ADJ
pipe-0032	186	19	.	.	PUNCT
pipe-0032	187	1	in	in	ADP
pipe-0032	187	2	-	-	PUNCT
pipe-0032	187	3	database	database	NOUN
pipe-0032	187	4	proactive	proactive	ADJ
pipe-0032	187	5	chat	chat	NOUN
pipe-0032	187	6	from	from	ADP
pipe-0032	187	7	period	period	NOUN
pipe-0032	187	8	b	b	NOUN
pipe-0032	187	9	to	to	ADP
pipe-0032	187	10	c	c	NOUN
pipe-0032	187	11	fell	fall	VERB
pipe-0032	187	12	by	by	ADP
pipe-0032	187	13	57	57	NUM
pipe-0032	187	14	%	%	NOUN
pipe-0032	187	15	,	,	PUNCT
pipe-0032	187	16	and	and	CCONJ
pipe-0032	187	17	several	several	ADJ
pipe-0032	187	18	factors	factor	NOUN
pipe-0032	187	19	may	may	AUX
pipe-0032	187	20	have	have	AUX
pipe-0032	187	21	contributed	contribute	VERB
pipe-0032	187	22	to	to	ADP
pipe-0032	187	23	this	this	DET
pipe-0032	187	24	reduction	reduction	NOUN
pipe-0032	187	25	.	.	PUNCT
pipe-0032	188	1	during	during	ADP
pipe-0032	188	2	fall	fall	NOUN
pipe-0032	188	3	2017	2017	NUM
pipe-0032	188	4	,	,	PUNCT
pipe-0032	188	5	approximately	approximately	ADV
pipe-0032	188	6	20	20	NUM
pipe-0032	188	7	%	%	NOUN
pipe-0032	188	8	of	of	ADP
pipe-0032	188	9	in	in	ADP
pipe-0032	188	10	-	-	PUNCT
pipe-0032	188	11	database	database	NOUN
pipe-0032	188	12	proactive	proactive	ADJ
pipe-0032	188	13	chat	chat	NOUN
pipe-0032	188	14	transactions	transaction	NOUN
pipe-0032	188	15	originated	originate	VERB
pipe-0032	188	16	from	from	ADP
pipe-0032	188	17	the	the	DET
pipe-0032	188	18	gale	gale	NOUN
pipe-0032	188	19	cengage	cengage	NOUN
pipe-0032	188	20	databases	database	NOUN
pipe-0032	188	21	,	,	PUNCT
pipe-0032	188	22	and	and	CCONJ
pipe-0032	188	23	the	the	DET
pipe-0032	188	24	elimination	elimination	NOUN
pipe-0032	188	25	of	of	ADP
pipe-0032	188	26	the	the	DET
pipe-0032	188	27	widget	widget	NOUN
pipe-0032	188	28	from	from	ADP
pipe-0032	188	29	that	that	DET
pipe-0032	188	30	vendor	vendor	NOUN
pipe-0032	188	31	’s	’s	PART
pipe-0032	188	32	50	50	NUM
pipe-0032	188	33	databases	database	NOUN
pipe-0032	188	34	at	at	ADP
pipe-0032	188	35	the	the	DET
pipe-0032	188	36	end	end	NOUN
pipe-0032	188	37	of	of	ADP
pipe-0032	188	38	2017	2017	NUM
pipe-0032	188	39	could	could	AUX
pipe-0032	188	40	account	account	VERB
pipe-0032	188	41	for	for	ADP
pipe-0032	188	42	part	part	NOUN
pipe-0032	188	43	of	of	ADP
pipe-0032	188	44	the	the	DET
pipe-0032	188	45	decrease	decrease	NOUN
pipe-0032	188	46	seen	see	VERB
pipe-0032	188	47	in	in	ADP
pipe-0032	188	48	period	period	NOUN
pipe-0032	188	49	c.	c.	PROPN
pipe-0032	188	50	also	also	ADV
pipe-0032	188	51	in	in	ADP
pipe-0032	188	52	fall	fall	NOUN
pipe-0032	188	53	2017	2017	NUM
pipe-0032	188	54	,	,	PUNCT
pipe-0032	188	55	the	the	DET
pipe-0032	188	56	slide	slide	NOUN
pipe-0032	188	57	-	-	PUNCT
pipe-0032	188	58	out	out	ADP
pipe-0032	188	59	widget	widget	NOUN
pipe-0032	188	60	behavior	behavior	NOUN
pipe-0032	188	61	changed	change	VERB
pipe-0032	188	62	,	,	PUNCT
pipe-0032	188	63	preventing	prevent	VERB
pipe-0032	188	64	some	some	DET
pipe-0032	188	65	chat	chat	NOUN
pipe-0032	188	66	conversations	conversation	NOUN
pipe-0032	188	67	from	from	ADP
pipe-0032	188	68	following	follow	VERB
pipe-0032	188	69	the	the	DET
pipe-0032	188	70	user	user	NOUN
pipe-0032	188	71	.	.	PUNCT
pipe-0032	189	1	because	because	SCONJ
pipe-0032	189	2	some	some	DET
pipe-0032	189	3	users	user	NOUN
pipe-0032	189	4	chose	choose	VERB
pipe-0032	189	5	to	to	PART
pipe-0032	189	6	start	start	VERB
pipe-0032	189	7	new	new	ADJ
pipe-0032	189	8	chats	chat	NOUN
pipe-0032	189	9	to	to	PART
pipe-0032	189	10	regain	regain	VERB
pipe-0032	189	11	connections	connection	NOUN
pipe-0032	189	12	with	with	ADP
pipe-0032	189	13	reference	reference	NOUN
pipe-0032	189	14	staff	staff	NOUN
pipe-0032	189	15	,	,	PUNCT
pipe-0032	189	16	and	and	CCONJ
pipe-0032	189	17	the	the	DET
pipe-0032	189	18	system	system	NOUN
pipe-0032	189	19	records	record	VERB
pipe-0032	189	20	each	each	DET
pipe-0032	189	21	conversation	conversation	NOUN
pipe-0032	189	22	as	as	ADP
pipe-0032	189	23	a	a	DET
pipe-0032	189	24	unique	unique	ADJ
pipe-0032	189	25	instance	instance	NOUN
pipe-0032	189	26	,	,	PUNCT
pipe-0032	189	27	some	some	DET
pipe-0032	189	28	interactions	interaction	NOUN
pipe-0032	189	29	were	be	AUX
pipe-0032	189	30	likely	likely	ADV
pipe-0032	189	31	logged	log	VERB
pipe-0032	189	32	twice	twice	ADV
pipe-0032	189	33	.	.	PUNCT
pipe-0032	190	1	although	although	SCONJ
pipe-0032	190	2	it	it	PRON
pipe-0032	190	3	is	be	AUX
pipe-0032	190	4	impossible	impossible	ADJ
pipe-0032	190	5	to	to	PART
pipe-0032	190	6	know	know	VERB
pipe-0032	190	7	the	the	DET
pipe-0032	190	8	exact	exact	ADJ
pipe-0032	190	9	number	number	NOUN
pipe-0032	190	10	of	of	ADP
pipe-0032	190	11	disconnects	disconnect	NOUN
pipe-0032	190	12	due	due	ADP
pipe-0032	190	13	to	to	PART
pipe-0032	190	14	widget	widget	VERB
pipe-0032	190	15	behavior	behavior	NOUN
pipe-0032	190	16	failure	failure	NOUN
pipe-0032	190	17	,	,	PUNCT
pipe-0032	190	18	review	review	NOUN
pipe-0032	190	19	of	of	ADP
pipe-0032	190	20	chat	chat	NOUN
pipe-0032	190	21	transcripts	transcript	NOUN
pipe-0032	190	22	suggests	suggest	VERB
pipe-0032	190	23	this	this	DET
pipe-0032	190	24	occurrence	occurrence	NOUN
pipe-0032	190	25	was	be	AUX
pipe-0032	190	26	more	more	ADV
pipe-0032	190	27	common	common	ADJ
pipe-0032	190	28	in	in	ADP
pipe-0032	190	29	period	period	NOUN
pipe-0032	190	30	b.	b.	PROPN
pipe-0032	190	31	we	we	PRON
pipe-0032	190	32	changed	change	VERB
pipe-0032	190	33	the	the	DET
pipe-0032	190	34	slide	slide	NOUN
pipe-0032	190	35	-	-	PUNCT
pipe-0032	190	36	out	out	ADP
pipe-0032	190	37	style	style	NOUN
pipe-0032	190	38	to	to	ADP
pipe-0032	190	39	the	the	DET
pipe-0032	190	40	pop	pop	VERB
pipe-0032	190	41	-	-	PUNCT
pipe-0032	190	42	up	up	ADP
pipe-0032	190	43	style	style	NOUN
pipe-0032	190	44	in	in	ADP
pipe-0032	190	45	period	period	NOUN
pipe-0032	190	46	c	c	NOUN
pipe-0032	190	47	,	,	PUNCT
pipe-0032	190	48	so	so	SCONJ
pipe-0032	190	49	it	it	PRON
pipe-0032	190	50	is	be	AUX
pipe-0032	190	51	possible	possible	ADJ
pipe-0032	190	52	this	this	DET
pipe-0032	190	53	change	change	NOUN
pipe-0032	190	54	reduced	reduce	VERB
pipe-0032	190	55	the	the	DET
pipe-0032	190	56	disconnects	disconnect	NOUN
pipe-0032	190	57	,	,	PUNCT
pipe-0032	190	58	thereby	thereby	ADV
pipe-0032	190	59	reducing	reduce	VERB
pipe-0032	190	60	users	user	NOUN
pipe-0032	190	61	’	'	PUNCT
pipe-0032	190	62	need	need	NOUN
pipe-0032	190	63	to	to	PART
pipe-0032	190	64	restart	restart	VERB
pipe-0032	190	65	chats	chat	NOUN
pipe-0032	190	66	.	.	PUNCT
pipe-0032	191	1	additional	additional	ADJ
pipe-0032	191	2	analyses	analysis	NOUN
pipe-0032	191	3	will	will	AUX
pipe-0032	191	4	be	be	AUX
pipe-0032	191	5	possible	possible	ADJ
pipe-0032	191	6	as	as	SCONJ
pipe-0032	191	7	more	more	ADJ
pipe-0032	191	8	data	datum	NOUN
pipe-0032	191	9	is	be	AUX
pipe-0032	191	10	collected	collect	VERB
pipe-0032	191	11	in	in	ADP
pipe-0032	191	12	the	the	DET
pipe-0032	191	13	coming	come	VERB
pipe-0032	191	14	semesters	semester	NOUN
pipe-0032	191	15	.	.	PUNCT
pipe-0032	192	1	several	several	ADJ
pipe-0032	192	2	factors	factor	NOUN
pipe-0032	192	3	may	may	AUX
pipe-0032	192	4	be	be	AUX
pipe-0032	192	5	contributing	contribute	VERB
pipe-0032	192	6	to	to	ADP
pipe-0032	192	7	the	the	DET
pipe-0032	192	8	overall	overall	ADJ
pipe-0032	192	9	decline	decline	NOUN
pipe-0032	192	10	of	of	ADP
pipe-0032	192	11	chat	chat	NOUN
pipe-0032	192	12	interactions	interaction	NOUN
pipe-0032	192	13	at	at	ADP
pipe-0032	192	14	the	the	DET
pipe-0032	192	15	library	library	NOUN
pipe-0032	192	16	.	.	PUNCT
pipe-0032	193	1	when	when	SCONJ
pipe-0032	193	2	taken	take	VERB
pipe-0032	193	3	as	as	ADP
pipe-0032	193	4	a	a	DET
pipe-0032	193	5	whole	whole	NOUN
pipe-0032	193	6	,	,	PUNCT
pipe-0032	193	7	reference	reference	NOUN
pipe-0032	193	8	transactions	transaction	NOUN
pipe-0032	193	9	via	via	ADP
pipe-0032	193	10	all	all	DET
pipe-0032	193	11	modes	mode	NOUN
pipe-0032	193	12	(	(	PUNCT
pipe-0032	193	13	face	face	NOUN
pipe-0032	193	14	-	-	PUNCT
pipe-0032	193	15	to	to	ADP
pipe-0032	193	16	-	-	PUNCT
pipe-0032	193	17	face	face	NOUN
pipe-0032	193	18	,	,	PUNCT
pipe-0032	193	19	chat	chat	NOUN
pipe-0032	193	20	,	,	PUNCT
pipe-0032	193	21	email	email	NOUN
pipe-0032	193	22	,	,	PUNCT
pipe-0032	193	23	sms	sm	VERB
pipe-0032	193	24	text	text	NOUN
pipe-0032	193	25	,	,	PUNCT
pipe-0032	193	26	and	and	CCONJ
pipe-0032	193	27	phone	phone	NOUN
pipe-0032	193	28	)	)	PUNCT
pipe-0032	193	29	have	have	AUX
pipe-0032	193	30	decreased	decrease	VERB
pipe-0032	193	31	when	when	SCONJ
pipe-0032	193	32	measured	measure	VERB
pipe-0032	193	33	from	from	ADP
pipe-0032	193	34	july	july	PROPN
pipe-0032	193	35	1	1	NUM
pipe-0032	193	36	,	,	PUNCT
pipe-0032	193	37	2016	2016	NUM
pipe-0032	193	38	to	to	PART
pipe-0032	193	39	may	may	PROPN
pipe-0032	193	40	2	2	NUM
pipe-0032	193	41	,	,	PUNCT
pipe-0032	193	42	2019	2019	NUM
pipe-0032	193	43	.	.	PUNCT
pipe-0032	194	1	when	when	SCONJ
pipe-0032	194	2	parsed	parse	VERB
pipe-0032	194	3	by	by	ADP
pipe-0032	194	4	period	period	NOUN
pipe-0032	194	5	,	,	PUNCT
pipe-0032	194	6	chat	chat	VERB
pipe-0032	194	7	,	,	PUNCT
pipe-0032	194	8	email	email	NOUN
pipe-0032	194	9	,	,	PUNCT
pipe-0032	194	10	and	and	CCONJ
pipe-0032	194	11	sms	sm	VERB
pipe-0032	194	12	text	text	NOUN
pipe-0032	194	13	follow	follow	VERB
pipe-0032	194	14	the	the	DET
pipe-0032	194	15	same	same	ADJ
pipe-0032	194	16	pattern	pattern	NOUN
pipe-0032	194	17	,	,	PUNCT
pipe-0032	194	18	peaking	peak	VERB
pipe-0032	194	19	in	in	ADP
pipe-0032	194	20	period	period	NOUN
pipe-0032	194	21	b.	b.	PROPN
pipe-0032	194	22	the	the	DET
pipe-0032	194	23	number	number	NOUN
pipe-0032	194	24	of	of	ADP
pipe-0032	194	25	views	view	NOUN
pipe-0032	194	26	of	of	ADP
pipe-0032	194	27	the	the	DET
pipe-0032	194	28	frequently	frequently	ADV
pipe-0032	194	29	asked	ask	VERB
pipe-0032	194	30	questions	question	NOUN
pipe-0032	194	31	have	have	AUX
pipe-0032	194	32	risen	rise	VERB
pipe-0032	194	33	each	each	DET
pipe-0032	194	34	year	year	NOUN
pipe-0032	194	35	,	,	PUNCT
pipe-0032	194	36	perhaps	perhaps	ADV
pipe-0032	194	37	answering	answer	VERB
pipe-0032	194	38	questions	question	NOUN
pipe-0032	194	39	otherwise	otherwise	ADV
pipe-0032	194	40	fielded	field	VERB
pipe-0032	194	41	by	by	ADP
pipe-0032	194	42	staff	staff	NOUN
pipe-0032	194	43	.	.	PUNCT
pipe-0032	195	1	library	library	NOUN
pipe-0032	195	2	instruction	instruction	NOUN
pipe-0032	195	3	initiatives	initiative	NOUN
pipe-0032	195	4	,	,	PUNCT
pipe-0032	195	5	both	both	DET
pipe-0032	195	6	face	face	NOUN
pipe-0032	195	7	-	-	PUNCT
pipe-0032	195	8	to	to	ADP
pipe-0032	195	9	-	-	PUNCT
pipe-0032	195	10	face	face	NOUN
pipe-0032	195	11	and	and	CCONJ
pipe-0032	195	12	online	online	ADV
pipe-0032	195	13	,	,	PUNCT
pipe-0032	195	14	may	may	AUX
pipe-0032	195	15	also	also	ADV
pipe-0032	195	16	impact	impact	VERB
pipe-0032	195	17	the	the	DET
pipe-0032	195	18	number	number	NOUN
pipe-0032	195	19	of	of	ADP
pipe-0032	195	20	questions	question	NOUN
pipe-0032	195	21	asked	ask	VERB
pipe-0032	195	22	by	by	ADP
pipe-0032	195	23	chat	chat	NOUN
pipe-0032	195	24	or	or	CCONJ
pipe-0032	195	25	other	other	ADJ
pipe-0032	195	26	reference	reference	NOUN
pipe-0032	195	27	mode	mode	NOUN
pipe-0032	195	28	.	.	PUNCT
pipe-0032	196	1	another	another	DET
pipe-0032	196	2	possible	possible	ADJ
pipe-0032	196	3	reason	reason	NOUN
pipe-0032	196	4	for	for	ADP
pipe-0032	196	5	decreased	decrease	VERB
pipe-0032	196	6	library	library	NOUN
pipe-0032	196	7	reference	reference	NOUN
pipe-0032	196	8	transactions	transaction	NOUN
pipe-0032	196	9	is	be	AUX
pipe-0032	196	10	that	that	SCONJ
pipe-0032	196	11	instructors	instructor	NOUN
pipe-0032	196	12	may	may	AUX
pipe-0032	196	13	be	be	AUX
pipe-0032	196	14	accepting	accept	VERB
pipe-0032	196	15	a	a	DET
pipe-0032	196	16	wider	wide	ADJ
pipe-0032	196	17	range	range	NOUN
pipe-0032	196	18	of	of	ADP
pipe-0032	196	19	resources	resource	NOUN
pipe-0032	196	20	found	find	VERB
pipe-0032	196	21	outside	outside	ADP
pipe-0032	196	22	the	the	DET
pipe-0032	196	23	library	library	NOUN
pipe-0032	196	24	’s	’s	PART
pipe-0032	196	25	online	online	ADJ
pipe-0032	196	26	resources	resource	NOUN
pipe-0032	196	27	.	.	PUNCT
pipe-0032	197	1	although	although	SCONJ
pipe-0032	197	2	enrollment	enrollment	NOUN
pipe-0032	197	3	at	at	ADP
pipe-0032	197	4	unm	unm	PROPN
pipe-0032	197	5	has	have	AUX
pipe-0032	197	6	declined	decline	VERB
pipe-0032	197	7	each	each	DET
pipe-0032	197	8	year	year	NOUN
pipe-0032	197	9	since	since	SCONJ
pipe-0032	197	10	2014	2014	NUM
pipe-0032	197	11	,	,	PUNCT
pipe-0032	197	12	the	the	DET
pipe-0032	197	13	number	number	NOUN
pipe-0032	197	14	of	of	ADP
pipe-0032	197	15	chat	chat	NOUN
pipe-0032	197	16	interactions	interaction	NOUN
pipe-0032	197	17	per	per	ADP
pipe-0032	197	18	full	full	ADJ
pipe-0032	197	19	-	-	PUNCT
pipe-0032	197	20	time	time	NOUN
pipe-0032	197	21	equivalent	equivalent	NOUN
pipe-0032	197	22	has	have	AUX
pipe-0032	197	23	increased	increase	VERB
pipe-0032	197	24	slightly	slightly	ADV
pipe-0032	197	25	(	(	PUNCT
pipe-0032	197	26	office	office	NOUN
pipe-0032	197	27	of	of	ADP
pipe-0032	197	28	institutional	institutional	PROPN
pipe-0032	197	29	analytics	analytic	NOUN
pipe-0032	197	30	,	,	PUNCT
pipe-0032	197	31	n.d	n.d	PROPN
pipe-0032	197	32	.	.	PROPN
pipe-0032	197	33	)	)	PUNCT
pipe-0032	197	34	.	.	PUNCT
pipe-0032	198	1	2017	2017	NUM
pipe-0032	198	2	saw	see	VERB
pipe-0032	198	3	the	the	DET
pipe-0032	198	4	highest	high	ADJ
pipe-0032	198	5	chat	chat	NOUN
pipe-0032	198	6	rate	rate	NOUN
pipe-0032	198	7	per	per	ADP
pipe-0032	198	8	student	student	NOUN
pipe-0032	198	9	in	in	ADP
pipe-0032	198	10	recent	recent	ADJ
pipe-0032	198	11	years	year	NOUN
pipe-0032	198	12	,	,	PUNCT
pipe-0032	198	13	a	a	DET
pipe-0032	198	14	number	number	NOUN
pipe-0032	198	15	perhaps	perhaps	ADV
pipe-0032	198	16	influenced	influence	VERB
pipe-0032	198	17	by	by	ADP
pipe-0032	198	18	the	the	DET
pipe-0032	198	19	additional	additional	ADJ
pipe-0032	198	20	chats	chat	NOUN
pipe-0032	198	21	taking	take	VERB
pipe-0032	198	22	place	place	NOUN
pipe-0032	198	23	within	within	ADP
pipe-0032	198	24	the	the	DET
pipe-0032	198	25	databases	database	NOUN
pipe-0032	198	26	(	(	PUNCT
pipe-0032	198	27	figure	figure	NOUN
pipe-0032	198	28	4	4	NUM
pipe-0032	198	29	)	)	PUNCT
pipe-0032	198	30	.	.	PUNCT
pipe-0032	199	1	figure	figure	NOUN
pipe-0032	199	2	4	4	NUM
pipe-0032	199	3	:	:	PUNCT
pipe-0032	199	4	chat	chat	VERB
pipe-0032	199	5	interactions	interaction	NOUN
pipe-0032	199	6	per	per	ADP
pipe-0032	199	7	full	full	ADJ
pipe-0032	199	8	time	time	NOUN
pipe-0032	199	9	equivalent	equivalent	ADJ
pipe-0032	199	10	(	(	PUNCT
pipe-0032	199	11	fte	fte	PROPN
pipe-0032	199	12	)	)	PUNCT
pipe-0032	199	13	student	student	NOUN
pipe-0032	199	14	enrollment	enrollment	NOUN
pipe-0032	199	15	metric	metric	NOUN
pipe-0032	199	16	..	..	PUNCT
pipe-0032	200	1	the	the	DET
pipe-0032	200	2	trendline	trendline	NOUN
pipe-0032	200	3	shows	show	VERB
pipe-0032	200	4	a	a	DET
pipe-0032	200	5	slight	slight	ADJ
pipe-0032	200	6	increase	increase	NOUN
pipe-0032	200	7	in	in	ADP
pipe-0032	200	8	the	the	DET
pipe-0032	200	9	number	number	NOUN
pipe-0032	200	10	of	of	ADP
pipe-0032	200	11	chats	chat	NOUN
pipe-0032	200	12	per	per	ADP
pipe-0032	200	13	student	student	NOUN
pipe-0032	200	14	since	since	SCONJ
pipe-0032	200	15	2013	2013	NUM
pipe-0032	200	16	.	.	PUNCT
pipe-0032	201	1	full	full	ADJ
pipe-0032	201	2	description	description	NOUN
pipe-0032	201	3	of	of	ADP
pipe-0032	201	4	figure	figure	NOUN
pipe-0032	201	5	4	4	NUM
pipe-0032	201	6	as	as	ADP
pipe-0032	201	7	a	a	DET
pipe-0032	201	8	list	list	NOUN
pipe-0032	201	9	.	.	PUNCT
pipe-0032	202	1	user	user	NOUN
pipe-0032	202	2	ratings	rating	NOUN
pipe-0032	202	3	from	from	ADP
pipe-0032	202	4	post	post	ADJ
pipe-0032	202	5	-	-	ADJ
pipe-0032	202	6	chat	chat	ADJ
pipe-0032	202	7	surveys	survey	NOUN
pipe-0032	202	8	usage	usage	NOUN
pipe-0032	202	9	statistics	statistic	NOUN
pipe-0032	202	10	were	be	AUX
pipe-0032	202	11	helpful	helpful	ADJ
pipe-0032	202	12	to	to	PART
pipe-0032	202	13	understand	understand	VERB
pipe-0032	202	14	how	how	SCONJ
pipe-0032	202	15	users	user	NOUN
pipe-0032	202	16	were	be	AUX
pipe-0032	202	17	interacting	interact	VERB
pipe-0032	202	18	with	with	ADP
pipe-0032	202	19	the	the	DET
pipe-0032	202	20	in	in	ADP
pipe-0032	202	21	-	-	PUNCT
pipe-0032	202	22	database	database	NOUN
pipe-0032	202	23	proactive	proactive	ADJ
pipe-0032	202	24	widget	widget	NOUN
pipe-0032	202	25	,	,	PUNCT
pipe-0032	202	26	and	and	CCONJ
pipe-0032	202	27	we	we	PRON
pipe-0032	202	28	wanted	want	VERB
pipe-0032	202	29	to	to	PART
pipe-0032	202	30	investigate	investigate	VERB
pipe-0032	202	31	users	user	NOUN
pipe-0032	202	32	’	’	PART
pipe-0032	202	33	views	view	NOUN
pipe-0032	202	34	of	of	ADP
pipe-0032	202	35	the	the	DET
pipe-0032	202	36	quality	quality	NOUN
pipe-0032	202	37	of	of	ADP
pipe-0032	202	38	interaction	interaction	NOUN
pipe-0032	202	39	that	that	PRON
pipe-0032	202	40	took	take	VERB
pipe-0032	202	41	place	place	NOUN
pipe-0032	202	42	within	within	ADP
pipe-0032	202	43	it	it	PRON
pipe-0032	202	44	.	.	PUNCT
pipe-0032	203	1	we	we	PRON
pipe-0032	203	2	looked	look	VERB
pipe-0032	203	3	at	at	ADP
pipe-0032	203	4	data	datum	NOUN
pipe-0032	203	5	collected	collect	VERB
pipe-0032	203	6	via	via	ADP
pipe-0032	203	7	the	the	DET
pipe-0032	203	8	post	post	ADJ
pipe-0032	203	9	-	-	ADJ
pipe-0032	203	10	chat	chat	ADJ
pipe-0032	203	11	survey	survey	NOUN
pipe-0032	203	12	,	,	PUNCT
pipe-0032	203	13	which	which	PRON
pipe-0032	203	14	included	include	VERB
pipe-0032	203	15	a	a	DET
pipe-0032	203	16	1	1	NUM
pipe-0032	203	17	to	to	PART
pipe-0032	203	18	4	4	NUM
pipe-0032	203	19	rating	rating	NOUN
pipe-0032	203	20	scale	scale	NOUN
pipe-0032	203	21	:	:	PUNCT
pipe-0032	203	22	1	1	NUM
pipe-0032	203	23	was	be	AUX
pipe-0032	203	24	bad	bad	ADJ
pipe-0032	203	25	,	,	PUNCT
pipe-0032	203	26	2	2	NUM
pipe-0032	203	27	was	be	AUX
pipe-0032	203	28	so	so	ADV
pipe-0032	203	29	-	-	PUNCT
pipe-0032	203	30	so	so	ADV
pipe-0032	203	31	,	,	PUNCT
pipe-0032	203	32	3	3	NUM
pipe-0032	203	33	was	be	AUX
pipe-0032	203	34	good	good	ADJ
pipe-0032	203	35	,	,	PUNCT
pipe-0032	203	36	and	and	CCONJ
pipe-0032	203	37	4	4	NUM
pipe-0032	203	38	was	be	AUX
pipe-0032	203	39	excellent	excellent	ADJ
pipe-0032	203	40	.	.	PUNCT
pipe-0032	204	1	users	user	NOUN
pipe-0032	204	2	could	could	AUX
pipe-0032	204	3	rate	rate	VERB
pipe-0032	204	4	any	any	DET
pipe-0032	204	5	part	part	NOUN
pipe-0032	204	6	of	of	ADP
pipe-0032	204	7	the	the	DET
pipe-0032	204	8	chat	chat	NOUN
pipe-0032	204	9	interaction	interaction	NOUN
pipe-0032	204	10	,	,	PUNCT
pipe-0032	204	11	including	include	VERB
pipe-0032	204	12	but	but	CCONJ
pipe-0032	204	13	not	not	PART
pipe-0032	204	14	limited	limited	ADJ
pipe-0032	204	15	to	to	ADP
pipe-0032	204	16	the	the	DET
pipe-0032	204	17	proactivity	proactivity	NOUN
pipe-0032	204	18	or	or	CCONJ
pipe-0032	204	19	non	non	ADJ
pipe-0032	204	20	-	-	ADJ
pipe-0032	204	21	proactivity	proactivity	NOUN
pipe-0032	204	22	of	of	ADP
pipe-0032	204	23	the	the	DET
pipe-0032	204	24	chat	chat	PROPN
pipe-0032	204	25	box	box	NOUN
pipe-0032	204	26	.	.	PUNCT
pipe-0032	205	1	the	the	DET
pipe-0032	205	2	number	number	NOUN
pipe-0032	205	3	of	of	ADP
pipe-0032	205	4	ratings	rating	NOUN
pipe-0032	205	5	the	the	DET
pipe-0032	205	6	top	top	ADJ
pipe-0032	205	7	five	five	NUM
pipe-0032	205	8	most	most	ADV
pipe-0032	205	9	-	-	PUNCT
pipe-0032	205	10	used	use	VERB
pipe-0032	205	11	widgets	widget	NOUN
pipe-0032	205	12	received	receive	VERB
pipe-0032	205	13	followed	follow	VERB
pipe-0032	205	14	the	the	DET
pipe-0032	205	15	pattern	pattern	NOUN
pipe-0032	205	16	of	of	ADP
pipe-0032	205	17	overall	overall	ADJ
pipe-0032	205	18	usage	usage	NOUN
pipe-0032	205	19	.	.	PUNCT
pipe-0032	206	1	the	the	DET
pipe-0032	206	2	in	in	ADP
pipe-0032	206	3	-	-	PUNCT
pipe-0032	206	4	database	database	NOUN
pipe-0032	206	5	proactive	proactive	ADJ
pipe-0032	206	6	chat	chat	NOUN
pipe-0032	206	7	widget	widget	NOUN
pipe-0032	206	8	was	be	AUX
pipe-0032	206	9	the	the	DET
pipe-0032	206	10	most	most	ADV
pipe-0032	206	11	used	used	ADJ
pipe-0032	206	12	,	,	PUNCT
pipe-0032	206	13	and	and	CCONJ
pipe-0032	206	14	also	also	ADV
pipe-0032	206	15	received	receive	VERB
pipe-0032	206	16	the	the	DET
pipe-0032	206	17	most	most	ADJ
pipe-0032	206	18	ratings	rating	NOUN
pipe-0032	206	19	(	(	PUNCT
pipe-0032	206	20	n=238	n=238	PROPN
pipe-0032	206	21	)	)	PUNCT
pipe-0032	206	22	,	,	PUNCT
pipe-0032	206	23	and	and	CCONJ
pipe-0032	206	24	had	have	VERB
pipe-0032	206	25	an	an	DET
pipe-0032	206	26	average	average	ADJ
pipe-0032	206	27	rating	rating	NOUN
pipe-0032	206	28	of	of	ADP
pipe-0032	206	29	3.71	3.71	NUM
pipe-0032	206	30	(	(	PUNCT
pipe-0032	206	31	figure	figure	NOUN
pipe-0032	206	32	5	5	NUM
pipe-0032	206	33	)	)	PUNCT
pipe-0032	206	34	.	.	PUNCT
pipe-0032	207	1	the	the	DET
pipe-0032	207	2	second	second	ADV
pipe-0032	207	3	-	-	PUNCT
pipe-0032	207	4	highest	high	ADJ
pipe-0032	207	5	used	used	ADJ
pipe-0032	207	6	chat	chat	NOUN
pipe-0032	207	7	box	box	NOUN
pipe-0032	207	8	(	(	PUNCT
pipe-0032	207	9	ask	ask	VERB
pipe-0032	207	10	a	a	DET
pipe-0032	207	11	librarian	librarian	NOUN
pipe-0032	207	12	)	)	PUNCT
pipe-0032	207	13	received	receive	VERB
pipe-0032	207	14	the	the	DET
pipe-0032	207	15	second	second	ADV
pipe-0032	207	16	-	-	PUNCT
pipe-0032	207	17	highest	high	ADJ
pipe-0032	207	18	number	number	NOUN
pipe-0032	207	19	of	of	ADP
pipe-0032	207	20	ratings	rating	NOUN
pipe-0032	207	21	(	(	PUNCT
pipe-0032	207	22	n=224	n=224	NOUN
pipe-0032	207	23	)	)	PUNCT
pipe-0032	207	24	,	,	PUNCT
pipe-0032	207	25	and	and	CCONJ
pipe-0032	207	26	had	have	VERB
pipe-0032	207	27	a	a	DET
pipe-0032	207	28	slightly	slightly	ADV
pipe-0032	207	29	increased	increase	VERB
pipe-0032	207	30	rating	rating	NOUN
pipe-0032	207	31	average	average	NOUN
pipe-0032	207	32	of	of	ADP
pipe-0032	207	33	3.77	3.77	NUM
pipe-0032	207	34	.	.	PUNCT
pipe-0032	208	1	the	the	DET
pipe-0032	208	2	widget	widget	NOUN
pipe-0032	208	3	with	with	ADP
pipe-0032	208	4	the	the	DET
pipe-0032	208	5	highest	high	ADJ
pipe-0032	208	6	average	average	ADJ
pipe-0032	208	7	rating	rating	NOUN
pipe-0032	208	8	was	be	AUX
pipe-0032	208	9	the	the	DET
pipe-0032	208	10	wms	wms	PROPN
pipe-0032	208	11	discovery	discovery	PROPN
pipe-0032	208	12	chat	chat	PROPN
pipe-0032	208	13	box	box	PROPN
pipe-0032	208	14	(	(	PUNCT
pipe-0032	208	15	n=3.83	n=3.83	PROPN
pipe-0032	208	16	)	)	PUNCT
pipe-0032	208	17	.	.	PUNCT
pipe-0032	209	1	although	although	SCONJ
pipe-0032	209	2	the	the	DET
pipe-0032	209	3	average	average	ADJ
pipe-0032	209	4	rating	rating	NOUN
pipe-0032	209	5	for	for	ADP
pipe-0032	209	6	the	the	DET
pipe-0032	209	7	in	in	ADP
pipe-0032	209	8	-	-	PUNCT
pipe-0032	209	9	database	database	NOUN
pipe-0032	209	10	proactive	proactive	ADJ
pipe-0032	209	11	widget	widget	NOUN
pipe-0032	209	12	was	be	AUX
pipe-0032	209	13	3.71	3.71	NUM
pipe-0032	209	14	,	,	PUNCT
pipe-0032	209	15	which	which	PRON
pipe-0032	209	16	tied	tie	VERB
pipe-0032	209	17	for	for	ADP
pipe-0032	209	18	last	last	ADJ
pipe-0032	209	19	place	place	NOUN
pipe-0032	209	20	,	,	PUNCT
pipe-0032	209	21	it	it	PRON
pipe-0032	209	22	was	be	AUX
pipe-0032	209	23	0.12	0.12	NUM
pipe-0032	209	24	behind	behind	ADP
pipe-0032	209	25	the	the	DET
pipe-0032	209	26	first	first	ADJ
pipe-0032	209	27	place	place	NOUN
pipe-0032	209	28	widget	widget	NOUN
pipe-0032	209	29	.	.	PUNCT
pipe-0032	210	1	users	user	NOUN
pipe-0032	210	2	rated	rate	VERB
pipe-0032	210	3	chats	chat	NOUN
pipe-0032	210	4	occurring	occur	VERB
pipe-0032	210	5	in	in	ADP
pipe-0032	210	6	the	the	DET
pipe-0032	210	7	in	in	ADP
pipe-0032	210	8	-	-	PUNCT
pipe-0032	210	9	database	database	NOUN
pipe-0032	210	10	“	"	PUNCT
pipe-0032	210	11	excellent	excellent	ADJ
pipe-0032	210	12	”	"	PUNCT
pipe-0032	210	13	79	79	NUM
pipe-0032	210	14	%	%	NOUN
pipe-0032	210	15	of	of	ADP
pipe-0032	210	16	the	the	DET
pipe-0032	210	17	time	time	NOUN
pipe-0032	210	18	.	.	PUNCT
pipe-0032	211	1	additionally	additionally	ADV
pipe-0032	211	2	,	,	PUNCT
pipe-0032	211	3	chat	chat	VERB
pipe-0032	211	4	conversations	conversation	NOUN
pipe-0032	211	5	rated	rate	VERB
pipe-0032	211	6	within	within	ADP
pipe-0032	211	7	all	all	PRON
pipe-0032	211	8	of	of	ADP
pipe-0032	211	9	the	the	DET
pipe-0032	211	10	widgets	widget	NOUN
pipe-0032	211	11	are	be	AUX
pipe-0032	211	12	well	well	ADV
pipe-0032	211	13	above	above	ADP
pipe-0032	211	14	a	a	DET
pipe-0032	211	15	“	"	PUNCT
pipe-0032	211	16	good	good	ADJ
pipe-0032	211	17	”	"	PUNCT
pipe-0032	211	18	(	(	PUNCT
pipe-0032	211	19	3	3	NUM
pipe-0032	211	20	)	)	PUNCT
pipe-0032	211	21	rating	rating	NOUN
pipe-0032	211	22	.	.	PUNCT
pipe-0032	212	1	this	this	DET
pipe-0032	212	2	consistent	consistent	ADJ
pipe-0032	212	3	rating	rating	NOUN
pipe-0032	212	4	average	average	NOUN
pipe-0032	212	5	suggests	suggest	VERB
pipe-0032	212	6	users	user	NOUN
pipe-0032	212	7	did	do	AUX
pipe-0032	212	8	not	not	PART
pipe-0032	212	9	associate	associate	VERB
pipe-0032	212	10	the	the	DET
pipe-0032	212	11	in	in	ADP
pipe-0032	212	12	-	-	PUNCT
pipe-0032	212	13	database	database	NOUN
pipe-0032	212	14	proactive	proactive	ADJ
pipe-0032	212	15	chat	chat	VERB
pipe-0032	212	16	technical	technical	ADJ
pipe-0032	212	17	issues	issue	NOUN
pipe-0032	212	18	to	to	ADP
pipe-0032	212	19	negative	negative	ADJ
pipe-0032	212	20	chat	chat	NOUN
pipe-0032	212	21	ratings	rating	NOUN
pipe-0032	212	22	.	.	PUNCT
pipe-0032	213	1	figure	figure	VERB
pipe-0032	213	2	5	5	NUM
pipe-0032	213	3	.	.	PUNCT
pipe-0032	214	1	user	user	NOUN
pipe-0032	214	2	ratings	rating	NOUN
pipe-0032	214	3	by	by	ADP
pipe-0032	214	4	chat	chat	NOUN
pipe-0032	214	5	widget	widget	NOUN
pipe-0032	214	6	from	from	ADP
pipe-0032	214	7	may	may	PROPN
pipe-0032	214	8	2017	2017	NUM
pipe-0032	214	9	to	to	ADP
pipe-0032	214	10	may	may	PROPN
pipe-0032	214	11	2019	2019	NUM
pipe-0032	214	12	.	.	PUNCT
pipe-0032	215	1	average	average	ADJ
pipe-0032	215	2	rating	rating	NOUN
pipe-0032	215	3	number	number	NOUN
pipe-0032	215	4	of	of	ADP
pipe-0032	215	5	ratings	rating	NOUN
pipe-0032	215	6	%	%	NOUN
pipe-0032	215	7	excellent	excellent	ADJ
pipe-0032	215	8	%	%	NOUN
pipe-0032	215	9	good	good	ADJ
pipe-0032	215	10	%	%	NOUN
pipe-0032	215	11	so	so	ADV
pipe-0032	215	12	-	-	PUNCT
pipe-0032	215	13	so	so	ADV
pipe-0032	215	14	%	%	NOUN
pipe-0032	215	15	bad	bad	ADJ
pipe-0032	215	16	wms	wms	NOUN
pipe-0032	215	17	discovery	discovery	VERB
pipe-0032	215	18	3.83	3.83	NUM
pipe-0032	215	19	87	87	NUM
pipe-0032	215	20	91	91	NUM
pipe-0032	215	21	2	2	NUM
pipe-0032	215	22	6	6	NUM
pipe-0032	215	23	1	1	NUM
pipe-0032	215	24	ask	ask	VERB
pipe-0032	215	25	a	a	DET
pipe-0032	215	26	librarian	librarian	ADJ
pipe-0032	215	27	page	page	NOUN
pipe-0032	215	28	3.77	3.77	NUM
pipe-0032	215	29	224	224	NUM
pipe-0032	215	30	85	85	NUM
pipe-0032	215	31	10	10	NUM
pipe-0032	215	32	2	2	NUM
pipe-0032	215	33	3	3	NUM
pipe-0032	215	34	ebsco	ebsco	PROPN
pipe-0032	215	35	discovery	discovery	NOUN
pipe-0032	215	36	service	service	NOUN
pipe-0032	215	37	3.73	3.73	NUM
pipe-0032	215	38	195	195	NUM
pipe-0032	215	39	82	82	NUM
pipe-0032	215	40	11	11	NUM
pipe-0032	215	41	4	4	NUM
pipe-0032	215	42	3	3	NUM
pipe-0032	215	43	in	in	ADP
pipe-0032	215	44	-	-	PUNCT
pipe-0032	215	45	database	database	NOUN
pipe-0032	215	46	proactive	proactive	NOUN
pipe-0032	215	47	3.71	3.71	NUM
pipe-0032	215	48	238	238	NUM
pipe-0032	215	49	79	79	NUM
pipe-0032	215	50	15	15	NUM
pipe-0032	215	51	4	4	NUM
pipe-0032	215	52	2	2	NUM
pipe-0032	215	53	homepage	homepage	NOUN
pipe-0032	215	54	3.71	3.71	NUM
pipe-0032	215	55	164	164	NUM
pipe-0032	215	56	78	78	NUM
pipe-0032	215	57	18	18	NUM
pipe-0032	215	58	2	2	NUM
pipe-0032	215	59	2	2	NUM
pipe-0032	215	60	the	the	DET
pipe-0032	215	61	top	top	ADJ
pipe-0032	215	62	five	five	NUM
pipe-0032	215	63	most	most	ADV
pipe-0032	215	64	-	-	PUNCT
pipe-0032	215	65	used	use	VERB
pipe-0032	215	66	widgets	widget	NOUN
pipe-0032	215	67	had	have	VERB
pipe-0032	215	68	comparable	comparable	ADJ
pipe-0032	215	69	average	average	ADJ
pipe-0032	215	70	ratings	rating	NOUN
pipe-0032	215	71	,	,	PUNCT
pipe-0032	215	72	commonly	commonly	ADV
pipe-0032	215	73	receiving	receive	VERB
pipe-0032	215	74	the	the	DET
pipe-0032	215	75	“	"	PUNCT
pipe-0032	215	76	excellent	excellent	ADJ
pipe-0032	215	77	”	"	PUNCT
pipe-0032	215	78	rating	rating	NOUN
pipe-0032	215	79	.	.	PUNCT
pipe-0032	216	1	future	future	ADJ
pipe-0032	216	2	directions	direction	NOUN
pipe-0032	216	3	although	although	SCONJ
pipe-0032	216	4	we	we	PRON
pipe-0032	216	5	encountered	encounter	VERB
pipe-0032	216	6	technical	technical	ADJ
pipe-0032	216	7	hitches	hitch	NOUN
pipe-0032	216	8	with	with	ADP
pipe-0032	216	9	this	this	DET
pipe-0032	216	10	project	project	NOUN
pipe-0032	216	11	,	,	PUNCT
pipe-0032	216	12	the	the	DET
pipe-0032	216	13	project	project	NOUN
pipe-0032	216	14	team	team	NOUN
pipe-0032	216	15	counted	count	VERB
pipe-0032	216	16	this	this	DET
pipe-0032	216	17	endeavor	endeavor	NOUN
pipe-0032	216	18	a	a	DET
pipe-0032	216	19	success	success	NOUN
pipe-0032	216	20	.	.	PUNCT
pipe-0032	217	1	over	over	ADP
pipe-0032	217	2	a	a	DET
pipe-0032	217	3	quarter	quarter	NOUN
pipe-0032	217	4	of	of	ADP
pipe-0032	217	5	library	library	NOUN
pipe-0032	217	6	chat	chat	VERB
pipe-0032	217	7	conversations	conversation	NOUN
pipe-0032	217	8	came	come	VERB
pipe-0032	217	9	from	from	ADP
pipe-0032	217	10	inside	inside	ADJ
pipe-0032	217	11	database	database	NOUN
pipe-0032	217	12	platforms	platform	NOUN
pipe-0032	217	13	,	,	PUNCT
pipe-0032	217	14	spaces	space	VERB
pipe-0032	217	15	previously	previously	ADV
pipe-0032	217	16	devoid	devoid	ADJ
pipe-0032	217	17	of	of	ADP
pipe-0032	217	18	librarian	librarian	ADJ
pipe-0032	217	19	help	help	NOUN
pipe-0032	217	20	.	.	PUNCT
pipe-0032	218	1	users	user	NOUN
pipe-0032	218	2	rated	rate	VERB
pipe-0032	218	3	their	their	PRON
pipe-0032	218	4	interactions	interaction	NOUN
pipe-0032	218	5	as	as	ADV
pipe-0032	218	6	overwhelmingly	overwhelmingly	ADV
pipe-0032	218	7	excellent	excellent	ADJ
pipe-0032	218	8	.	.	PUNCT
pipe-0032	219	1	as	as	SCONJ
pipe-0032	219	2	we	we	PRON
pipe-0032	219	3	continue	continue	VERB
pipe-0032	219	4	to	to	PART
pipe-0032	219	5	assess	assess	VERB
pipe-0032	219	6	this	this	DET
pipe-0032	219	7	project	project	NOUN
pipe-0032	219	8	,	,	PUNCT
pipe-0032	219	9	we	we	PRON
pipe-0032	219	10	would	would	AUX
pipe-0032	219	11	like	like	VERB
pipe-0032	219	12	to	to	PART
pipe-0032	219	13	explore	explore	VERB
pipe-0032	219	14	expanding	expand	VERB
pipe-0032	219	15	proactive	proactive	ADJ
pipe-0032	219	16	chat	chat	NOUN
pipe-0032	219	17	to	to	ADP
pipe-0032	219	18	more	more	ADJ
pipe-0032	219	19	databases	database	NOUN
pipe-0032	219	20	and	and	CCONJ
pipe-0032	219	21	the	the	DET
pipe-0032	219	22	discovery	discovery	NOUN
pipe-0032	219	23	tool	tool	NOUN
pipe-0032	219	24	,	,	PUNCT
pipe-0032	219	25	and	and	CCONJ
pipe-0032	219	26	reach	reach	VERB
pipe-0032	219	27	out	out	ADP
pipe-0032	219	28	to	to	ADP
pipe-0032	219	29	previously	previously	ADV
pipe-0032	219	30	unavailable	unavailable	ADJ
pipe-0032	219	31	vendors	vendor	NOUN
pipe-0032	219	32	.	.	PUNCT
pipe-0032	220	1	we	we	PRON
pipe-0032	220	2	have	have	VERB
pipe-0032	220	3	plans	plan	NOUN
pipe-0032	220	4	to	to	PART
pipe-0032	220	5	conduct	conduct	VERB
pipe-0032	220	6	usability	usability	NOUN
pipe-0032	220	7	tests	test	NOUN
pipe-0032	220	8	with	with	ADP
pipe-0032	220	9	in	in	ADP
pipe-0032	220	10	-	-	PUNCT
pipe-0032	220	11	database	database	NOUN
pipe-0032	220	12	proactive	proactive	ADJ
pipe-0032	220	13	chat	chat	VERB
pipe-0032	220	14	users	user	NOUN
pipe-0032	220	15	to	to	PART
pipe-0032	220	16	further	far	ADV
pipe-0032	220	17	investigate	investigate	VERB
pipe-0032	220	18	widget	widget	NOUN
pipe-0032	220	19	behavior	behavior	NOUN
pipe-0032	220	20	and	and	CCONJ
pipe-0032	220	21	users	user	NOUN
pipe-0032	220	22	’	’	PART
pipe-0032	220	23	perceptions	perception	NOUN
pipe-0032	220	24	.	.	PUNCT
pipe-0032	221	1	a	a	DET
pipe-0032	221	2	deep	deep	ADJ
pipe-0032	221	3	dive	dive	NOUN
pipe-0032	221	4	into	into	ADP
pipe-0032	221	5	the	the	DET
pipe-0032	221	6	types	type	NOUN
pipe-0032	221	7	of	of	ADP
pipe-0032	221	8	questions	question	NOUN
pipe-0032	221	9	arising	arise	VERB
pipe-0032	221	10	within	within	ADP
pipe-0032	221	11	the	the	DET
pipe-0032	221	12	proactive	proactive	ADJ
pipe-0032	221	13	chat	chat	NOUN
pipe-0032	221	14	widget	widget	NOUN
pipe-0032	221	15	is	be	AUX
pipe-0032	221	16	in	in	ADP
pipe-0032	221	17	development	development	NOUN
pipe-0032	221	18	.	.	PUNCT
pipe-0032	222	1	additional	additional	ADJ
pipe-0032	222	2	opportunities	opportunity	NOUN
pipe-0032	222	3	to	to	PART
pipe-0032	222	4	research	research	VERB
pipe-0032	222	5	proactive	proactive	ADJ
pipe-0032	222	6	chat	chat	NOUN
pipe-0032	222	7	exist	exist	VERB
pipe-0032	222	8	,	,	PUNCT
pipe-0032	222	9	especially	especially	ADV
pipe-0032	222	10	in	in	ADP
pipe-0032	222	11	the	the	DET
pipe-0032	222	12	realm	realm	NOUN
pipe-0032	222	13	of	of	ADP
pipe-0032	222	14	accessibility	accessibility	NOUN
pipe-0032	222	15	.	.	PUNCT
pipe-0032	223	1	patrons	patron	NOUN
pipe-0032	223	2	who	who	PRON
pipe-0032	223	3	use	use	VERB
pipe-0032	223	4	screen	screen	NOUN
pipe-0032	223	5	readers	reader	NOUN
pipe-0032	223	6	and	and	CCONJ
pipe-0032	223	7	users	user	NOUN
pipe-0032	223	8	who	who	PRON
pipe-0032	223	9	access	access	VERB
pipe-0032	223	10	proactive	proactive	ADJ
pipe-0032	223	11	chat	chat	NOUN
pipe-0032	223	12	on	on	ADP
pipe-0032	223	13	their	their	PRON
pipe-0032	223	14	mobile	mobile	ADJ
pipe-0032	223	15	devices	device	NOUN
pipe-0032	223	16	may	may	AUX
pipe-0032	223	17	encounter	encounter	VERB
pipe-0032	223	18	technical	technical	ADJ
pipe-0032	223	19	glitches	glitch	NOUN
pipe-0032	223	20	beyond	beyond	ADP
pipe-0032	223	21	those	those	PRON
pipe-0032	223	22	outlined	outline	VERB
pipe-0032	223	23	here	here	ADV
pipe-0032	223	24	.	.	PUNCT
pipe-0032	224	1	licensing	license	VERB
pipe-0032	224	2	negotiation	negotiation	NOUN
pipe-0032	224	3	is	be	AUX
pipe-0032	224	4	another	another	DET
pipe-0032	224	5	avenue	avenue	NOUN
pipe-0032	224	6	of	of	ADP
pipe-0032	224	7	potential	potential	ADJ
pipe-0032	224	8	interest	interest	NOUN
pipe-0032	224	9	,	,	PUNCT
pipe-0032	224	10	and	and	CCONJ
pipe-0032	224	11	affirmations	affirmation	NOUN
pipe-0032	224	12	for	for	ADP
pipe-0032	224	13	chat	chat	NOUN
pipe-0032	224	14	widget	widget	NOUN
pipe-0032	224	15	support	support	NOUN
pipe-0032	224	16	could	could	AUX
pipe-0032	224	17	provide	provide	VERB
pipe-0032	224	18	clarity	clarity	NOUN
pipe-0032	224	19	in	in	ADP
pipe-0032	224	20	vendor	vendor	NOUN
pipe-0032	224	21	collaboration	collaboration	NOUN
pipe-0032	224	22	.	.	PUNCT
pipe-0032	225	1	as	as	ADP
pipe-0032	225	2	libraries	library	NOUN
pipe-0032	225	3	across	across	ADP
pipe-0032	225	4	the	the	DET
pipe-0032	225	5	united	united	PROPN
pipe-0032	225	6	states	states	PROPN
pipe-0032	225	7	work	work	VERB
pipe-0032	225	8	to	to	PART
pipe-0032	225	9	reach	reach	VERB
pipe-0032	225	10	users	user	NOUN
pipe-0032	225	11	at	at	ADP
pipe-0032	225	12	their	their	PRON
pipe-0032	225	13	point	point	NOUN
pipe-0032	225	14	of	of	ADP
pipe-0032	225	15	need	need	NOUN
pipe-0032	225	16	through	through	ADP
pipe-0032	225	17	proactive	proactive	ADJ
pipe-0032	225	18	chat	chat	NOUN
pipe-0032	225	19	help	help	NOUN
pipe-0032	225	20	,	,	PUNCT
pipe-0032	225	21	momentum	momentum	NOUN
pipe-0032	225	22	builds	build	VERB
pipe-0032	225	23	for	for	ADP
pipe-0032	225	24	deeper	deep	ADJ
pipe-0032	225	25	collaborations	collaboration	NOUN
pipe-0032	225	26	.	.	PUNCT
pipe-0032	226	1	librarians	librarian	NOUN
pipe-0032	226	2	,	,	PUNCT
pipe-0032	226	3	content	content	NOUN
pipe-0032	226	4	providers	provider	NOUN
pipe-0032	226	5	,	,	PUNCT
pipe-0032	226	6	and	and	CCONJ
pipe-0032	226	7	library	library	NOUN
pipe-0032	226	8	software	software	NOUN
pipe-0032	226	9	companies	company	NOUN
pipe-0032	226	10	may	may	AUX
pipe-0032	226	11	be	be	AUX
pipe-0032	226	12	able	able	ADJ
pipe-0032	226	13	to	to	PART
pipe-0032	226	14	make	make	VERB
pipe-0032	226	15	this	this	DET
pipe-0032	226	16	highly	highly	ADV
pipe-0032	226	17	-	-	PUNCT
pipe-0032	226	18	used	use	VERB
pipe-0032	226	19	service	service	NOUN
pipe-0032	226	20	seamless	seamless	ADJ
pipe-0032	226	21	,	,	PUNCT
pipe-0032	226	22	and	and	CCONJ
pipe-0032	226	23	bridge	bridge	VERB
pipe-0032	226	24	the	the	DET
pipe-0032	226	25	database	database	NOUN
pipe-0032	226	26	divide	divide	NOUN
pipe-0032	226	27	.	.	PUNCT
pipe-0032	227	1	acknowledgements	acknowledgement	NOUN
pipe-0032	227	2	i	i	PRON
pipe-0032	227	3	would	would	AUX
pipe-0032	227	4	like	like	VERB
pipe-0032	227	5	to	to	PART
pipe-0032	227	6	thank	thank	VERB
pipe-0032	227	7	brett	brett	PROPN
pipe-0032	227	8	nafziger	nafziger	NOUN
pipe-0032	227	9	for	for	ADP
pipe-0032	227	10	his	his	PRON
pipe-0032	227	11	influential	influential	ADJ
pipe-0032	227	12	work	work	NOUN
pipe-0032	227	13	on	on	ADP
pipe-0032	227	14	this	this	DET
pipe-0032	227	15	project	project	NOUN
pipe-0032	227	16	during	during	ADP
pipe-0032	227	17	its	its	PRON
pipe-0032	227	18	formative	formative	ADJ
pipe-0032	227	19	stages	stage	NOUN
pipe-0032	227	20	.	.	PUNCT
pipe-0032	228	1	david	david	PROPN
pipe-0032	228	2	hurley	hurley	PROPN
pipe-0032	228	3	has	have	AUX
pipe-0032	228	4	offered	offer	VERB
pipe-0032	228	5	immense	immense	ADJ
pipe-0032	228	6	support	support	NOUN
pipe-0032	228	7	for	for	ADP
pipe-0032	228	8	the	the	DET
pipe-0032	228	9	project	project	NOUN
pipe-0032	228	10	and	and	CCONJ
pipe-0032	228	11	throughout	throughout	ADP
pipe-0032	228	12	the	the	DET
pipe-0032	228	13	writing	writing	NOUN
pipe-0032	228	14	process	process	NOUN
pipe-0032	228	15	.	.	PUNCT
pipe-0032	229	1	inga	inga	PROPN
pipe-0032	229	2	barnello	barnello	PROPN
pipe-0032	229	3	,	,	PUNCT
pipe-0032	229	4	glenn	glenn	PROPN
pipe-0032	229	5	koelling	koelling	PROPN
pipe-0032	229	6	,	,	PUNCT
pipe-0032	229	7	and	and	CCONJ
pipe-0032	229	8	jeremiah	jeremiah	PROPN
pipe-0032	229	9	paschke	paschke	PROPN
pipe-0032	229	10	-	-	PUNCT
pipe-0032	229	11	wood	wood	NOUN
pipe-0032	229	12	provided	provide	VERB
pipe-0032	229	13	thoughtful	thoughtful	ADJ
pipe-0032	229	14	comments	comment	NOUN
pipe-0032	229	15	on	on	ADP
pipe-0032	229	16	an	an	DET
pipe-0032	229	17	early	early	ADJ
pipe-0032	229	18	bird	bird	NOUN
pipe-0032	229	19	draft	draft	NOUN
pipe-0032	229	20	,	,	PUNCT
pipe-0032	229	21	transforming	transform	VERB
pipe-0032	229	22	this	this	DET
pipe-0032	229	23	study	study	NOUN
pipe-0032	229	24	from	from	ADP
pipe-0032	229	25	nestling	nestle	VERB
pipe-0032	229	26	to	to	ADP
pipe-0032	229	27	fledgling	fledgling	NOUN
pipe-0032	229	28	.	.	PUNCT
pipe-0032	230	1	article	article	NOUN
pipe-0032	230	2	reviewers	reviewer	NOUN
pipe-0032	230	3	paula	paula	PROPN
pipe-0032	230	4	dempsey	dempsey	PROPN
pipe-0032	230	5	and	and	CCONJ
pipe-0032	230	6	ryan	ryan	PROPN
pipe-0032	230	7	randall	randall	NOUN
pipe-0032	230	8	offered	offer	VERB
pipe-0032	230	9	keen	keen	ADJ
pipe-0032	230	10	insights	insight	NOUN
pipe-0032	230	11	with	with	ADP
pipe-0032	230	12	kind	kind	ADJ
pipe-0032	230	13	words	word	NOUN
pipe-0032	230	14	.	.	PUNCT
pipe-0032	231	1	thank	thank	VERB
pipe-0032	231	2	you	you	PRON
pipe-0032	231	3	.	.	PUNCT
pipe-0032	232	1	publishing	publish	VERB
pipe-0032	232	2	editor	editor	PROPN
pipe-0032	232	3	ian	ian	PROPN
pipe-0032	232	4	beilin	beilin	PROPN
pipe-0032	232	5	shepherded	shepherd	VERB
pipe-0032	232	6	this	this	DET
pipe-0032	232	7	piece	piece	NOUN
pipe-0032	232	8	through	through	ADP
pipe-0032	232	9	the	the	DET
pipe-0032	232	10	publication	publication	NOUN
pipe-0032	232	11	process	process	NOUN
pipe-0032	232	12	.	.	PUNCT
pipe-0032	233	1	finally	finally	ADV
pipe-0032	233	2	,	,	PUNCT
pipe-0032	233	3	i	i	PRON
pipe-0032	233	4	thank	thank	VERB
pipe-0032	233	5	my	my	PRON
pipe-0032	233	6	university	university	PROPN
pipe-0032	233	7	of	of	ADP
pipe-0032	233	8	new	new	PROPN
pipe-0032	233	9	mexico	mexico	PROPN
pipe-0032	233	10	chat	chat	PROPN
pipe-0032	233	11	service	service	NOUN
pipe-0032	233	12	colleagues	colleague	NOUN
pipe-0032	233	13	whose	whose	DET
pipe-0032	233	14	expertise	expertise	NOUN
pipe-0032	233	15	continues	continue	VERB
pipe-0032	233	16	to	to	PART
pipe-0032	233	17	propel	propel	VERB
pipe-0032	233	18	users	user	NOUN
pipe-0032	233	19	on	on	ADP
pipe-0032	233	20	their	their	PRON
pipe-0032	233	21	research	research	NOUN
pipe-0032	233	22	journeys	journey	NOUN
pipe-0032	233	23	.	.	PUNCT
pipe-0032	234	1	references	reference	NOUN
pipe-0032	234	2	aguilar	aguilar	ADJ
pipe-0032	234	3	,	,	PUNCT
pipe-0032	234	4	paulita	paulita	NOUN
pipe-0032	234	5	,	,	PUNCT
pipe-0032	234	6	kathleen	kathleen	NOUN
pipe-0032	234	7	keating	keating	NOUN
pipe-0032	234	8	,	,	PUNCT
pipe-0032	234	9	suzanne	suzanne	PROPN
pipe-0032	234	10	schadl	schadl	NOUN
pipe-0032	234	11	,	,	PUNCT
pipe-0032	234	12	and	and	CCONJ
pipe-0032	234	13	johann	johann	PROPN
pipe-0032	234	14	van	van	PROPN
pipe-0032	234	15	reenen	reenen	PROPN
pipe-0032	234	16	.	.	PUNCT
pipe-0032	235	1	“	"	PUNCT
pipe-0032	235	2	reference	reference	NOUN
pipe-0032	235	3	as	as	ADP
pipe-0032	235	4	outreach	outreach	ADV
pipe-0032	235	5	:	:	PUNCT
pipe-0032	235	6	meeting	meet	VERB
pipe-0032	235	7	users	user	NOUN
pipe-0032	235	8	where	where	SCONJ
pipe-0032	235	9	they	they	PRON
pipe-0032	235	10	are	be	AUX
pipe-0032	235	11	.	.	PUNCT
pipe-0032	235	12	”	"	PUNCT
pipe-0032	236	1	journal	journal	PROPN
pipe-0032	236	2	of	of	ADP
pipe-0032	236	3	library	library	PROPN
pipe-0032	236	4	administration	administration	PROPN
pipe-0032	236	5	51	51	NUM
pipe-0032	236	6	,	,	PUNCT
pipe-0032	236	7	no	no	INTJ
pipe-0032	236	8	.	.	NOUN
pipe-0032	236	9	4	4	NUM
pipe-0032	236	10	(	(	PUNCT
pipe-0032	236	11	2011	2011	NUM
pipe-0032	236	12	):	):	PUNCT
pipe-0032	236	13	343	343	NUM
pipe-0032	236	14	-	-	SYM
pipe-0032	236	15	358	358	NUM
pipe-0032	236	16	.	.	PUNCT
pipe-0032	237	1	https://doi.org/10.1080/01930826.2011.556958	https://doi.org/10.1080/01930826.2011.556958	PROPN
pipe-0032	237	2	epstein	epstein	PROPN
pipe-0032	237	3	,	,	PUNCT
pipe-0032	237	4	michael	michael	PROPN
pipe-0032	237	5	.	.	PUNCT
pipe-0032	238	1	“	"	PUNCT
pipe-0032	238	2	that	that	DET
pipe-0032	238	3	thing	thing	NOUN
pipe-0032	238	4	is	be	AUX
pipe-0032	238	5	so	so	ADV
pipe-0032	238	6	annoying	annoying	ADJ
pipe-0032	238	7	:	:	PUNCT
pipe-0032	238	8	how	how	SCONJ
pipe-0032	238	9	proactive	proactive	ADJ
pipe-0032	238	10	chat	chat	NOUN
pipe-0032	238	11	helps	help	VERB
pipe-0032	238	12	us	we	PRON
pipe-0032	238	13	reach	reach	VERB
pipe-0032	238	14	more	more	ADJ
pipe-0032	238	15	users	user	NOUN
pipe-0032	238	16	.	.	PUNCT
pipe-0032	238	17	”	"	PUNCT
pipe-0032	239	1	college	college	NOUN
pipe-0032	239	2	&	&	CCONJ
pipe-0032	239	3	research	research	PROPN
pipe-0032	239	4	libraries	library	NOUN
pipe-0032	239	5	news	news	VERB
pipe-0032	239	6	79	79	NUM
pipe-0032	239	7	,	,	PUNCT
pipe-0032	239	8	no	no	PROPN
pipe-0032	239	9	.	.	NOUN
pipe-0032	239	10	8	8	NUM
pipe-0032	239	11	(	(	PUNCT
pipe-0032	239	12	2018	2018	NUM
pipe-0032	239	13	):	):	PUNCT
pipe-0032	239	14	436	436	NUM
pipe-0032	239	15	.	.	PUNCT
pipe-0032	240	1	https://doi.org/10.5860/crln.79.8.436	https://doi.org/10.5860/crln.79.8.436	NUM
pipe-0032	240	2	fan	fan	NOUN
pipe-0032	240	3	,	,	PUNCT
pipe-0032	240	4	suhua	suhua	PROPN
pipe-0032	240	5	caroline	caroline	PROPN
pipe-0032	240	6	,	,	PUNCT
pipe-0032	240	7	rick	rick	PROPN
pipe-0032	240	8	l.	l.	PROPN
pipe-0032	240	9	fought	fought	PROPN
pipe-0032	240	10	,	,	PUNCT
pipe-0032	240	11	and	and	CCONJ
pipe-0032	240	12	paul	paul	PROPN
pipe-0032	240	13	c.	c.	PROPN
pipe-0032	240	14	gahn	gahn	PROPN
pipe-0032	240	15	.	.	PUNCT
pipe-0032	241	1	“	"	PUNCT
pipe-0032	241	2	adding	add	VERB
pipe-0032	241	3	a	a	DET
pipe-0032	241	4	feature	feature	NOUN
pipe-0032	241	5	:	:	PUNCT
pipe-0032	241	6	can	can	AUX
pipe-0032	241	7	a	a	DET
pipe-0032	241	8	pop	pop	VERB
pipe-0032	241	9	-	-	PUNCT
pipe-0032	241	10	up	up	ADP
pipe-0032	241	11	chat	chat	NOUN
pipe-0032	241	12	box	box	NOUN
pipe-0032	241	13	enhance	enhance	NOUN
pipe-0032	241	14	virtual	virtual	ADJ
pipe-0032	241	15	reference	reference	NOUN
pipe-0032	241	16	services	service	NOUN
pipe-0032	241	17	?	?	PUNCT
pipe-0032	241	18	.	.	PUNCT
pipe-0032	241	19	”	"	PUNCT
pipe-0032	241	20	medical	medical	ADJ
pipe-0032	241	21	reference	reference	NOUN
pipe-0032	241	22	services	service	NOUN
pipe-0032	241	23	quarterly	quarterly	ADJ
pipe-0032	241	24	36	36	NUM
pipe-0032	241	25	,	,	PUNCT
pipe-0032	241	26	no	no	INTJ
pipe-0032	241	27	.	.	NOUN
pipe-0032	241	28	3	3	NUM
pipe-0032	241	29	(	(	PUNCT
pipe-0032	241	30	2017	2017	NUM
pipe-0032	241	31	):	):	PUNCT
pipe-0032	241	32	220	220	NUM
pipe-0032	241	33	-	-	NUM
pipe-0032	241	34	228	228	NUM
pipe-0032	241	35	.	.	PUNCT
pipe-0032	241	36	https://doi.org/10.1080/02763869.2017.1332143	https://doi.org/10.1080/02763869.2017.1332143	PROPN
pipe-0032	241	37	hockey	hockey	PROPN
pipe-0032	241	38	,	,	PUNCT
pipe-0032	241	39	julie	julie	PROPN
pipe-0032	241	40	michelle	michelle	PROPN
pipe-0032	241	41	.	.	PUNCT
pipe-0032	242	1	“	"	PUNCT
pipe-0032	242	2	transforming	transform	VERB
pipe-0032	242	3	library	library	PROPN
pipe-0032	242	4	enquiry	enquiry	NOUN
pipe-0032	242	5	services	service	NOUN
pipe-0032	242	6	:	:	PUNCT
pipe-0032	242	7	anywhere	anywhere	ADV
pipe-0032	242	8	,	,	PUNCT
pipe-0032	242	9	anytime	anytime	ADV
pipe-0032	242	10	,	,	PUNCT
pipe-0032	242	11	any	any	DET
pipe-0032	242	12	device	device	NOUN
pipe-0032	242	13	.	.	PUNCT
pipe-0032	242	14	”	"	PUNCT
pipe-0032	243	1	library	library	PROPN
pipe-0032	243	2	management	management	PROPN
pipe-0032	243	3	37	37	NUM
pipe-0032	243	4	,	,	PUNCT
pipe-0032	243	5	no	no	INTJ
pipe-0032	243	6	.	.	NOUN
pipe-0032	243	7	3	3	NUM
pipe-0032	243	8	(	(	PUNCT
pipe-0032	243	9	2016	2016	NUM
pipe-0032	243	10	):	):	PUNCT
pipe-0032	243	11	125	125	NUM
pipe-0032	243	12	-	-	SYM
pipe-0032	243	13	135	135	NUM
pipe-0032	243	14	.	.	PUNCT
pipe-0032	244	1	https://doi.org/10.1108/lm-04-2016-0021	https://doi.org/10.1108/lm-04-2016-0021	PROPN
pipe-0032	244	2	imler	imler	PROPN
pipe-0032	244	3	,	,	PUNCT
pipe-0032	244	4	bonnie	bonnie	PROPN
pipe-0032	244	5	brubaker	brubaker	PROPN
pipe-0032	244	6	,	,	PUNCT
pipe-0032	244	7	kathryn	kathryn	PROPN
pipe-0032	244	8	rebecca	rebecca	VERB
pipe-0032	244	9	garcia	garcia	PROPN
pipe-0032	244	10	,	,	PUNCT
pipe-0032	244	11	and	and	CCONJ
pipe-0032	244	12	nina	nina	ADJ
pipe-0032	244	13	clements	clement	NOUN
pipe-0032	244	14	.	.	PUNCT
pipe-0032	245	1	“	"	PUNCT
pipe-0032	245	2	are	be	AUX
pipe-0032	245	3	reference	reference	NOUN
pipe-0032	245	4	pop	pop	NOUN
pipe-0032	245	5	-	-	PUNCT
pipe-0032	245	6	up	up	ADP
pipe-0032	245	7	widgets	widget	NOUN
pipe-0032	245	8	welcome	welcome	VERB
pipe-0032	245	9	or	or	CCONJ
pipe-0032	245	10	annoying	annoying	ADJ
pipe-0032	245	11	?	?	PUNCT
pipe-0032	246	1	a	a	DET
pipe-0032	246	2	usability	usability	NOUN
pipe-0032	246	3	study	study	NOUN
pipe-0032	246	4	.	.	PUNCT
pipe-0032	246	5	”	"	PUNCT
pipe-0032	247	1	reference	reference	NOUN
pipe-0032	247	2	services	service	NOUN
pipe-0032	247	3	review	review	VERB
pipe-0032	247	4	44	44	NUM
pipe-0032	247	5	,	,	PUNCT
pipe-0032	247	6	no	no	INTJ
pipe-0032	247	7	.	.	NOUN
pipe-0032	247	8	3	3	NUM
pipe-0032	247	9	(	(	PUNCT
pipe-0032	247	10	2016	2016	NUM
pipe-0032	247	11	):	):	PUNCT
pipe-0032	247	12	282	282	NUM
pipe-0032	247	13	-	-	SYM
pipe-0032	247	14	291	291	NUM
pipe-0032	247	15	.	.	PUNCT
pipe-0032	248	1	https://doi.org/10.1108/rsr-11-2015-0049	https://doi.org/10.1108/rsr-11-2015-0049	PROPN
pipe-0032	248	2	kemp	kemp	PROPN
pipe-0032	248	3	,	,	PUNCT
pipe-0032	248	4	jan	jan	PROPN
pipe-0032	248	5	h.	h.	PROPN
pipe-0032	248	6	,	,	PUNCT
pipe-0032	248	7	carolyn	carolyn	PROPN
pipe-0032	248	8	l.	l.	PROPN
pipe-0032	248	9	ellis	ellis	PROPN
pipe-0032	248	10	,	,	PUNCT
pipe-0032	248	11	and	and	CCONJ
pipe-0032	248	12	krisellen	krisellen	PROPN
pipe-0032	248	13	maloney	maloney	NOUN
pipe-0032	248	14	.	.	PUNCT
pipe-0032	249	1	“	"	PUNCT
pipe-0032	249	2	standing	stand	VERB
pipe-0032	249	3	by	by	ADP
pipe-0032	249	4	to	to	PART
pipe-0032	249	5	help	help	VERB
pipe-0032	249	6	:	:	PUNCT
pipe-0032	249	7	transforming	transform	VERB
pipe-0032	249	8	online	online	ADJ
pipe-0032	249	9	reference	reference	NOUN
pipe-0032	249	10	with	with	ADP
pipe-0032	249	11	a	a	DET
pipe-0032	249	12	proactive	proactive	ADJ
pipe-0032	249	13	chat	chat	NOUN
pipe-0032	249	14	system	system	NOUN
pipe-0032	249	15	.	.	PUNCT
pipe-0032	249	16	”	"	PUNCT
pipe-0032	250	1	the	the	DET
pipe-0032	250	2	journal	journal	PROPN
pipe-0032	250	3	of	of	ADP
pipe-0032	250	4	academic	academic	ADJ
pipe-0032	250	5	librarianship	librarianship	PROPN
pipe-0032	250	6	41	41	NUM
pipe-0032	250	7	,	,	PUNCT
pipe-0032	250	8	no	no	INTJ
pipe-0032	250	9	.	.	NOUN
pipe-0032	250	10	6	6	NUM
pipe-0032	250	11	(	(	PUNCT
pipe-0032	250	12	2015	2015	NUM
pipe-0032	250	13	):	):	PUNCT
pipe-0032	250	14	764	764	NUM
pipe-0032	250	15	-	-	SYM
pipe-0032	250	16	770	770	NUM
pipe-0032	250	17	.	.	PUNCT
pipe-0032	251	1	https://doi.org/10.1016/j.acalib.2015.08.018	https://doi.org/10.1016/j.acalib.2015.08.018	PROPN
pipe-0032	251	2	kemp	kemp	PROPN
pipe-0032	251	3	,	,	PUNCT
pipe-0032	251	4	jan	jan	PROPN
pipe-0032	251	5	.	.	PROPN
pipe-0032	251	6	h.	h.	PROPN
pipe-0032	251	7	and	and	CCONJ
pipe-0032	251	8	marjorie	marjorie	PROPN
pipe-0032	251	9	warner	warner	PROPN
pipe-0032	251	10	.	.	PUNCT
pipe-0032	252	1	“	"	PUNCT
pipe-0032	252	2	transforming	transform	VERB
pipe-0032	252	3	online	online	ADJ
pipe-0032	252	4	reference	reference	NOUN
pipe-0032	252	5	with	with	ADP
pipe-0032	252	6	a	a	DET
pipe-0032	252	7	proactive	proactive	ADJ
pipe-0032	252	8	chat	chat	NOUN
pipe-0032	252	9	system	system	NOUN
pipe-0032	252	10	.	.	PUNCT
pipe-0032	252	11	”	"	PUNCT
pipe-0032	253	1	reference	reference	NOUN
pipe-0032	253	2	and	and	CCONJ
pipe-0032	253	3	user	user	NOUN
pipe-0032	253	4	services	services	PROPN
pipe-0032	253	5	association	association	PROPN
pipe-0032	253	6	webinar	webinar	NOUN
pipe-0032	253	7	:	:	PUNCT
pipe-0032	253	8	may	may	AUX
pipe-0032	253	9	19	19	NUM
pipe-0032	253	10	,	,	PUNCT
pipe-0032	253	11	2016	2016	NUM
pipe-0032	253	12	.	.	PUNCT
pipe-0032	254	1	mu	mu	PROPN
pipe-0032	254	2	,	,	PUNCT
pipe-0032	254	3	xiangming	xiangming	PROPN
pipe-0032	254	4	,	,	PUNCT
pipe-0032	254	5	alexandra	alexandra	PROPN
pipe-0032	254	6	dimitroff	dimitroff	PROPN
pipe-0032	254	7	,	,	PUNCT
pipe-0032	254	8	jeanette	jeanette	PROPN
pipe-0032	254	9	jordan	jordan	PROPN
pipe-0032	254	10	,	,	PUNCT
pipe-0032	254	11	and	and	CCONJ
pipe-0032	254	12	natalie	natalie	PROPN
pipe-0032	254	13	burclaff	burclaff	PROPN
pipe-0032	254	14	.	.	PUNCT
pipe-0032	255	1	“	"	PUNCT
pipe-0032	255	2	a	a	DET
pipe-0032	255	3	survey	survey	NOUN
pipe-0032	255	4	and	and	CCONJ
pipe-0032	255	5	empirical	empirical	ADJ
pipe-0032	255	6	study	study	NOUN
pipe-0032	255	7	of	of	ADP
pipe-0032	255	8	virtual	virtual	ADJ
pipe-0032	255	9	reference	reference	NOUN
pipe-0032	255	10	service	service	NOUN
pipe-0032	255	11	in	in	ADP
pipe-0032	255	12	academic	academic	ADJ
pipe-0032	255	13	libraries	library	NOUN
pipe-0032	255	14	.	.	PUNCT
pipe-0032	255	15	”	"	PUNCT
pipe-0032	256	1	the	the	DET
pipe-0032	256	2	journal	journal	PROPN
pipe-0032	256	3	of	of	ADP
pipe-0032	256	4	academic	academic	ADJ
pipe-0032	256	5	librarianship	librarianship	PROPN
pipe-0032	256	6	37	37	NUM
pipe-0032	256	7	,	,	PUNCT
pipe-0032	256	8	no	no	INTJ
pipe-0032	256	9	.	.	NOUN
pipe-0032	256	10	2	2	NUM
pipe-0032	256	11	(	(	PUNCT
pipe-0032	256	12	2011	2011	NUM
pipe-0032	256	13	):	):	PUNCT
pipe-0032	256	14	120	120	NUM
pipe-0032	256	15	-	-	SYM
pipe-0032	256	16	129	129	NUM
pipe-0032	256	17	.	.	PUNCT
pipe-0032	257	1	https://doi.org/10.1016/j.acalib.2011.02.003	https://doi.org/10.1016/j.acalib.2011.02.003	PROPN
pipe-0032	257	2	office	office	PROPN
pipe-0032	257	3	of	of	ADP
pipe-0032	257	4	institutional	institutional	ADJ
pipe-0032	257	5	analytics	analytic	NOUN
pipe-0032	257	6	.	.	PUNCT
pipe-0032	258	1	“	"	PUNCT
pipe-0032	258	2	official	official	ADJ
pipe-0032	258	3	enrollment	enrollment	NOUN
pipe-0032	258	4	reports	report	NOUN
pipe-0032	258	5	.	.	PUNCT
pipe-0032	258	6	”	"	PUNCT
pipe-0032	259	1	university	university	PROPN
pipe-0032	259	2	of	of	ADP
pipe-0032	259	3	new	new	PROPN
pipe-0032	259	4	mexico	mexico	PROPN
pipe-0032	259	5	.	.	PUNCT
pipe-0032	260	1	accessed	access	VERB
pipe-0032	260	2	july	july	PROPN
pipe-0032	260	3	31	31	NUM
pipe-0032	260	4	,	,	PUNCT
pipe-0032	260	5	2019	2019	NUM
pipe-0032	260	6	:	:	PUNCT
pipe-0032	260	7	http://oia.unm.edu/facts-and-figures/official-enrollment-reports.html	http://oia.unm.edu/facts-and-figures/official-enrollment-reports.html	PROPN
pipe-0032	260	8	office	office	NOUN
pipe-0032	260	9	of	of	ADP
pipe-0032	260	10	the	the	DET
pipe-0032	260	11	vice	vice	NOUN
pipe-0032	260	12	president	president	NOUN
pipe-0032	260	13	for	for	ADP
pipe-0032	260	14	research	research	NOUN
pipe-0032	260	15	.	.	PUNCT
pipe-0032	261	1	“	"	PUNCT
pipe-0032	261	2	welcome	welcome	NOUN
pipe-0032	261	3	from	from	ADP
pipe-0032	261	4	the	the	DET
pipe-0032	261	5	ovpr	ovpr	NOUN
pipe-0032	261	6	.	.	PUNCT
pipe-0032	261	7	”	"	PUNCT
pipe-0032	262	1	university	university	PROPN
pipe-0032	262	2	of	of	ADP
pipe-0032	262	3	new	new	PROPN
pipe-0032	262	4	mexico	mexico	PROPN
pipe-0032	262	5	.	.	PUNCT
pipe-0032	263	1	accessed	access	VERB
pipe-0032	263	2	june	june	PROPN
pipe-0032	263	3	21	21	NUM
pipe-0032	263	4	,	,	PUNCT
pipe-0032	263	5	2019	2019	NUM
pipe-0032	263	6	:	:	PUNCT
pipe-0032	263	7	https://research.unm.edu/welcome	https://research.unm.edu/welcome	NOUN
pipe-0032	263	8	pyburn	pyburn	NOUN
pipe-0032	263	9	,	,	PUNCT
pipe-0032	263	10	lydia	lydia	PROPN
pipe-0032	263	11	l.	l.	PROPN
pipe-0032	263	12	“	"	PUNCT
pipe-0032	263	13	implementing	implement	VERB
pipe-0032	263	14	a	a	DET
pipe-0032	263	15	proactive	proactive	ADJ
pipe-0032	263	16	chat	chat	NOUN
pipe-0032	263	17	widget	widget	NOUN
pipe-0032	263	18	in	in	ADP
pipe-0032	263	19	an	an	DET
pipe-0032	263	20	academic	academic	ADJ
pipe-0032	263	21	library	library	NOUN
pipe-0032	263	22	.	.	PUNCT
pipe-0032	263	23	”	"	PUNCT
pipe-0032	263	24	journal	journal	PROPN
pipe-0032	263	25	of	of	ADP
pipe-0032	263	26	library	library	PROPN
pipe-0032	263	27	&	&	CCONJ
pipe-0032	263	28	information	information	NOUN
pipe-0032	263	29	services	service	NOUN
pipe-0032	263	30	in	in	ADP
pipe-0032	263	31	distance	distance	NOUN
pipe-0032	263	32	learning	learning	NOUN
pipe-0032	263	33	13	13	NUM
pipe-0032	263	34	,	,	PUNCT
pipe-0032	263	35	no	no	INTJ
pipe-0032	263	36	.	.	NOUN
pipe-0032	263	37	1	1	NUM
pipe-0032	263	38	-	-	SYM
pipe-0032	263	39	2	2	NUM
pipe-0032	263	40	(	(	PUNCT
pipe-0032	263	41	2019	2019	NUM
pipe-0032	263	42	):	):	PUNCT
pipe-0032	263	43	115	115	NUM
pipe-0032	263	44	-	-	SYM
pipe-0032	263	45	128	128	NUM
pipe-0032	263	46	.	.	PUNCT
pipe-0032	264	1	http://doi.org/10.1080/1533290x.2018.1499245	http://doi.org/10.1080/1533290x.2018.1499245	PROPN
pipe-0032	264	2	rich	rich	PROPN
pipe-0032	264	3	,	,	PUNCT
pipe-0032	264	4	linda	linda	PROPN
pipe-0032	264	5	,	,	PUNCT
pipe-0032	264	6	and	and	CCONJ
pipe-0032	264	7	vera	vera	NOUN
pipe-0032	264	8	lux	lux	NOUN
pipe-0032	264	9	.	.	PUNCT
pipe-0032	265	1	“	"	PUNCT
pipe-0032	265	2	reaching	reach	VERB
pipe-0032	265	3	additional	additional	ADJ
pipe-0032	265	4	users	user	NOUN
pipe-0032	265	5	with	with	ADP
pipe-0032	265	6	proactive	proactive	ADJ
pipe-0032	265	7	chat	chat	NOUN
pipe-0032	265	8	.	.	PUNCT
pipe-0032	265	9	”	"	PUNCT
pipe-0032	266	1	the	the	DET
pipe-0032	266	2	reference	reference	NOUN
pipe-0032	266	3	librarian	librarian	PROPN
pipe-0032	266	4	59	59	NUM
pipe-0032	266	5	,	,	PUNCT
pipe-0032	266	6	no	no	INTJ
pipe-0032	266	7	.	.	NOUN
pipe-0032	266	8	1	1	NUM
pipe-0032	266	9	(	(	PUNCT
pipe-0032	266	10	2018	2018	NUM
pipe-0032	266	11	):	):	PUNCT
pipe-0032	266	12	23	23	NUM
pipe-0032	266	13	-	-	SYM
pipe-0032	266	14	34	34	NUM
pipe-0032	266	15	.	.	PUNCT
pipe-0032	267	1	https://doi.org/10.1080/02763877.2017.1352556	https://doi.org/10.1080/02763877.2017.1352556	PROPN
pipe-0032	267	2	schofield	schofield	PROPN
pipe-0032	267	3	,	,	PUNCT
pipe-0032	267	4	michael	michael	PROPN
pipe-0032	267	5	.	.	PUNCT
pipe-0032	268	1	“	"	PUNCT
pipe-0032	268	2	applying	apply	VERB
pipe-0032	268	3	the	the	DET
pipe-0032	268	4	kano	kano	NOUN
pipe-0032	268	5	model	model	NOUN
pipe-0032	268	6	to	to	PART
pipe-0032	268	7	improve	improve	VERB
pipe-0032	268	8	ux	ux	INTJ
pipe-0032	268	9	.	.	PUNCT
pipe-0032	268	10	”	"	PUNCT
pipe-0032	269	1	computers	computer	NOUN
pipe-0032	269	2	in	in	ADP
pipe-0032	269	3	libraries	library	NOUN
pipe-0032	269	4	36	36	NUM
pipe-0032	269	5	,	,	PUNCT
pipe-0032	269	6	no	no	INTJ
pipe-0032	269	7	.	.	NOUN
pipe-0032	269	8	8	8	NUM
pipe-0032	269	9	(	(	PUNCT
pipe-0032	269	10	2016	2016	NUM
pipe-0032	269	11	):	):	PUNCT
pipe-0032	269	12	28	28	NUM
pipe-0032	269	13	-	-	SYM
pipe-0032	269	14	32	32	NUM
pipe-0032	269	15	.	.	PUNCT
pipe-0032	270	1	springshare	springshare	ADJ
pipe-0032	270	2	.	.	PUNCT
pipe-0032	271	1	“	"	PUNCT
pipe-0032	271	2	springshare	springshare	PROPN
pipe-0032	271	3	privacy	privacy	NOUN
pipe-0032	271	4	policy	policy	NOUN
pipe-0032	271	5	.	.	PUNCT
pipe-0032	271	6	”	"	PUNCT
pipe-0032	272	1	accessed	access	VERB
pipe-0032	272	2	august	august	PROPN
pipe-0032	272	3	14	14	NUM
pipe-0032	272	4	,	,	PUNCT
pipe-0032	272	5	2019	2019	NUM
pipe-0032	272	6	:	:	PUNCT
pipe-0032	272	7	https://springshare.com/privacy.html	https://springshare.com/privacy.html	X
pipe-0032	272	8	springshare	springshare	PROPN
pipe-0032	272	9	.	.	PUNCT
pipe-0032	273	1	”gdpr	”gdpr	PUNCT
pipe-0032	273	2	compliance	compliance	NOUN
pipe-0032	273	3	.	.	PUNCT
pipe-0032	273	4	”	"	PUNCT
pipe-0032	274	1	accessed	access	VERB
pipe-0032	274	2	august	august	PROPN
pipe-0032	274	3	14	14	NUM
pipe-0032	274	4	,	,	PUNCT
pipe-0032	274	5	2019	2019	NUM
pipe-0032	274	6	:	:	PUNCT
pipe-0032	274	7	https://www.springshare.com/gdpr.html	https://www.springshare.com/gdpr.html	PROPN
pipe-0032	274	8	zhang	zhang	PROPN
pipe-0032	274	9	,	,	PUNCT
pipe-0032	274	10	jie	jie	PROPN
pipe-0032	274	11	,	,	PUNCT
pipe-0032	274	12	and	and	CCONJ
pipe-0032	274	13	nevin	nevin	PROPN
pipe-0032	274	14	mayer	mayer	PROPN
pipe-0032	274	15	.	.	PUNCT
pipe-0032	275	1	“	"	PUNCT
pipe-0032	275	2	proactive	proactive	ADJ
pipe-0032	275	3	chat	chat	NOUN
pipe-0032	275	4	reference	reference	NOUN
pipe-0032	275	5	:	:	PUNCT
pipe-0032	275	6	getting	get	VERB
pipe-0032	275	7	in	in	ADP
pipe-0032	275	8	the	the	DET
pipe-0032	275	9	users	user	NOUN
pipe-0032	275	10	’	’	PART
pipe-0032	275	11	space	space	NOUN
pipe-0032	275	12	.	.	PUNCT
pipe-0032	275	13	”	"	PUNCT
pipe-0032	276	1	college	college	NOUN
pipe-0032	276	2	&	&	CCONJ
pipe-0032	276	3	research	research	PROPN
pipe-0032	276	4	libraries	library	NOUN
pipe-0032	276	5	news	news	NOUN
pipe-0032	276	6	75	75	NUM
pipe-0032	276	7	,	,	PUNCT
pipe-0032	276	8	no	no	INTJ
pipe-0032	276	9	.	.	NOUN
pipe-0032	276	10	4	4	NUM
pipe-0032	276	11	(	(	PUNCT
pipe-0032	276	12	2014	2014	NUM
pipe-0032	276	13	):	):	PUNCT
pipe-0032	276	14	202	202	NUM
pipe-0032	276	15	-	-	SYM
pipe-0032	276	16	205	205	NUM
pipe-0032	276	17	.	.	PUNCT
pipe-0032	277	1	https://doi.org/10.5860/crln.75.4.9107	https://doi.org/10.5860/crln.75.4.9107	PROPN
pipe-0032	277	2	appendix	appendix	VERB
pipe-0032	277	3	full	full	ADJ
pipe-0032	277	4	description	description	NOUN
pipe-0032	277	5	of	of	ADP
pipe-0032	277	6	figure	figure	NOUN
pipe-0032	277	7	2	2	NUM
pipe-0032	277	8	.	.	PUNCT
pipe-0032	278	1	top	top	VERB
pipe-0032	278	2	five	five	NUM
pipe-0032	278	3	performing	perform	VERB
pipe-0032	278	4	chat	chat	NOUN
pipe-0032	278	5	widgets	widget	NOUN
pipe-0032	278	6	since	since	SCONJ
pipe-0032	278	7	proactive	proactive	ADJ
pipe-0032	278	8	chat	chat	NOUN
pipe-0032	278	9	implementation	implementation	NOUN
pipe-0032	278	10	.	.	PUNCT
pipe-0032	279	1	the	the	DET
pipe-0032	279	2	five	five	NUM
pipe-0032	279	3	widgets	widget	NOUN
pipe-0032	279	4	that	that	PRON
pipe-0032	279	5	produced	produce	VERB
pipe-0032	279	6	the	the	DET
pipe-0032	279	7	most	most	ADJ
pipe-0032	279	8	chats	chat	NOUN
pipe-0032	279	9	during	during	ADP
pipe-0032	279	10	the	the	DET
pipe-0032	279	11	period	period	NOUN
pipe-0032	279	12	of	of	ADP
pipe-0032	279	13	may	may	PROPN
pipe-0032	279	14	2017	2017	NUM
pipe-0032	279	15	to	to	ADP
pipe-0032	279	16	may	may	PROPN
pipe-0032	279	17	2019	2019	NUM
pipe-0032	279	18	,	,	PUNCT
pipe-0032	279	19	in	in	ADP
pipe-0032	279	20	descending	descend	VERB
pipe-0032	279	21	order	order	NOUN
pipe-0032	279	22	are	be	AUX
pipe-0032	279	23	:	:	PUNCT
pipe-0032	279	24	in	in	ADP
pipe-0032	279	25	-	-	PUNCT
pipe-0032	279	26	database	database	NOUN
pipe-0032	279	27	proactive	proactive	NOUN
pipe-0032	279	28	,	,	PUNCT
pipe-0032	279	29	which	which	PRON
pipe-0032	279	30	had	have	VERB
pipe-0032	279	31	1511	1511	NUM
pipe-0032	279	32	chats	chat	NOUN
pipe-0032	279	33	,	,	PUNCT
pipe-0032	279	34	accounting	account	VERB
pipe-0032	279	35	for	for	ADP
pipe-0032	279	36	27.4	27.4	NUM
pipe-0032	279	37	%	%	NOUN
pipe-0032	279	38	of	of	ADP
pipe-0032	279	39	all	all	DET
pipe-0032	279	40	chat	chat	NOUN
pipe-0032	279	41	interactions	interaction	NOUN
pipe-0032	279	42	ask	ask	VERB
pipe-0032	279	43	a	a	DET
pipe-0032	279	44	librarian	librarian	ADJ
pipe-0032	279	45	page	page	NOUN
pipe-0032	279	46	,	,	PUNCT
pipe-0032	279	47	which	which	PRON
pipe-0032	279	48	had	have	VERB
pipe-0032	279	49	1103	1103	NUM
pipe-0032	279	50	chats	chat	NOUN
pipe-0032	279	51	,	,	PUNCT
pipe-0032	279	52	accounting	account	VERB
pipe-0032	279	53	for	for	ADP
pipe-0032	279	54	20.0	20.0	NUM
pipe-0032	279	55	%	%	NOUN
pipe-0032	279	56	of	of	ADP
pipe-0032	279	57	all	all	DET
pipe-0032	279	58	chat	chat	NOUN
pipe-0032	279	59	interactions	interaction	NOUN
pipe-0032	279	60	eds	ed	NOUN
pipe-0032	279	61	discovery	discovery	NOUN
pipe-0032	279	62	,	,	PUNCT
pipe-0032	279	63	which	which	PRON
pipe-0032	279	64	had	have	VERB
pipe-0032	279	65	803	803	NUM
pipe-0032	279	66	chats	chat	NOUN
pipe-0032	279	67	,	,	PUNCT
pipe-0032	279	68	accounting	account	VERB
pipe-0032	279	69	for	for	ADP
pipe-0032	279	70	14.6	14.6	NUM
pipe-0032	279	71	%	%	NOUN
pipe-0032	279	72	of	of	ADP
pipe-0032	279	73	all	all	DET
pipe-0032	279	74	chat	chat	NOUN
pipe-0032	279	75	interactions	interaction	NOUN
pipe-0032	279	76	homepage	homepage	NOUN
pipe-0032	279	77	,	,	PUNCT
pipe-0032	279	78	which	which	PRON
pipe-0032	279	79	had	have	VERB
pipe-0032	279	80	795	795	NUM
pipe-0032	279	81	chats	chat	NOUN
pipe-0032	279	82	,	,	PUNCT
pipe-0032	279	83	accounting	account	VERB
pipe-0032	279	84	for	for	ADP
pipe-0032	279	85	14.4	14.4	NUM
pipe-0032	279	86	%	%	NOUN
pipe-0032	279	87	of	of	ADP
pipe-0032	279	88	all	all	DET
pipe-0032	279	89	chat	chat	NOUN
pipe-0032	279	90	interactions	interaction	NOUN
pipe-0032	279	91	wms	wms	NOUN
pipe-0032	279	92	discovery	discovery	NOUN
pipe-0032	279	93	,	,	PUNCT
pipe-0032	279	94	which	which	PRON
pipe-0032	279	95	had	have	VERB
pipe-0032	279	96	624	624	NUM
pipe-0032	279	97	chats	chat	NOUN
pipe-0032	279	98	,	,	PUNCT
pipe-0032	279	99	accounting	account	VERB
pipe-0032	279	100	for	for	ADP
pipe-0032	279	101	11.3	11.3	NUM
pipe-0032	279	102	%	%	NOUN
pipe-0032	279	103	of	of	ADP
pipe-0032	279	104	all	all	DET
pipe-0032	279	105	chat	chat	NOUN
pipe-0032	279	106	interactions	interaction	NOUN
pipe-0032	279	107	return	return	VERB
pipe-0032	279	108	to	to	PART
pipe-0032	279	109	figure	figure	VERB
pipe-0032	279	110	2	2	NUM
pipe-0032	279	111	caption	caption	NOUN
pipe-0032	279	112	.	.	PUNCT
pipe-0032	280	1	full	full	ADJ
pipe-0032	280	2	description	description	NOUN
pipe-0032	280	3	of	of	ADP
pipe-0032	280	4	figure	figure	NOUN
pipe-0032	280	5	3	3	NUM
pipe-0032	280	6	.	.	PUNCT
pipe-0032	281	1	chat	chat	VERB
pipe-0032	281	2	transactions	transaction	NOUN
pipe-0032	281	3	originating	originate	VERB
pipe-0032	281	4	from	from	ADP
pipe-0032	281	5	stationary	stationary	ADJ
pipe-0032	281	6	widgets	widget	NOUN
pipe-0032	281	7	and	and	CCONJ
pipe-0032	281	8	in	in	ADP
pipe-0032	281	9	-	-	PUNCT
pipe-0032	281	10	database	database	NOUN
pipe-0032	281	11	proactive	proactive	ADJ
pipe-0032	281	12	widget	widget	NOUN
pipe-0032	281	13	.	.	PUNCT
pipe-0032	282	1	period	period	NOUN
pipe-0032	282	2	a	a	DET
pipe-0032	282	3	(	(	PUNCT
pipe-0032	282	4	july	july	PROPN
pipe-0032	282	5	1	1	NUM
pipe-0032	282	6	,	,	PUNCT
pipe-0032	282	7	2016	2016	NUM
pipe-0032	282	8	–	–	PUNCT
pipe-0032	282	9	may	may	AUX
pipe-0032	282	10	2	2	NUM
pipe-0032	282	11	,	,	PUNCT
pipe-0032	282	12	2017	2017	NUM
pipe-0032	282	13	)	)	PUNCT
pipe-0032	282	14	2254	2254	NUM
pipe-0032	282	15	from	from	ADP
pipe-0032	282	16	the	the	DET
pipe-0032	282	17	stationary	stationary	ADJ
pipe-0032	282	18	widgets	widget	NOUN
pipe-0032	282	19	0	0	NUM
pipe-0032	282	20	from	from	ADP
pipe-0032	282	21	the	the	DET
pipe-0032	282	22	in	in	ADP
pipe-0032	282	23	-	-	PUNCT
pipe-0032	282	24	database	database	NOUN
pipe-0032	282	25	proactive	proactive	ADJ
pipe-0032	282	26	chat	chat	NOUN
pipe-0032	282	27	widget	widget	VERB
pipe-0032	282	28	2254	2254	NUM
pipe-0032	282	29	total	total	ADJ
pipe-0032	282	30	chat	chat	NOUN
pipe-0032	282	31	transactions	transaction	NOUN
pipe-0032	282	32	period	period	NOUN
pipe-0032	282	33	b	b	PROPN
pipe-0032	282	34	(	(	PUNCT
pipe-0032	282	35	july	july	PROPN
pipe-0032	282	36	1	1	NUM
pipe-0032	282	37	,	,	PUNCT
pipe-0032	282	38	2017	2017	NUM
pipe-0032	282	39	–	–	PUNCT
pipe-0032	282	40	may	may	AUX
pipe-0032	282	41	2	2	NUM
pipe-0032	282	42	,	,	PUNCT
pipe-0032	282	43	2018	2018	NUM
pipe-0032	282	44	)	)	PUNCT
pipe-0032	282	45	1856	1856	NUM
pipe-0032	282	46	from	from	ADP
pipe-0032	282	47	the	the	DET
pipe-0032	282	48	stationary	stationary	ADJ
pipe-0032	282	49	widgets	widget	NOUN
pipe-0032	282	50	992	992	NUM
pipe-0032	282	51	from	from	ADP
pipe-0032	282	52	the	the	DET
pipe-0032	282	53	in	in	ADP
pipe-0032	282	54	-	-	PUNCT
pipe-0032	282	55	database	database	NOUN
pipe-0032	282	56	proactive	proactive	ADJ
pipe-0032	282	57	chat	chat	NOUN
pipe-0032	282	58	widget	widget	VERB
pipe-0032	282	59	2848	2848	NUM
pipe-0032	282	60	total	total	NOUN
pipe-0032	282	61	chat	chat	NOUN
pipe-0032	282	62	transactions	transaction	NOUN
pipe-0032	282	63	period	period	NOUN
pipe-0032	282	64	c	c	PROPN
pipe-0032	282	65	(	(	PUNCT
pipe-0032	282	66	july	july	PROPN
pipe-0032	282	67	1	1	NUM
pipe-0032	282	68	,	,	PUNCT
pipe-0032	282	69	2018	2018	NUM
pipe-0032	282	70	–	–	PUNCT
pipe-0032	282	71	may	may	AUX
pipe-0032	282	72	2	2	NUM
pipe-0032	282	73	,	,	PUNCT
pipe-0032	282	74	2019	2019	NUM
pipe-0032	282	75	)	)	PUNCT
pipe-0032	282	76	1677	1677	NUM
pipe-0032	282	77	from	from	ADP
pipe-0032	282	78	the	the	DET
pipe-0032	282	79	stationary	stationary	ADJ
pipe-0032	282	80	widgets	widget	NOUN
pipe-0032	282	81	425	425	NUM
pipe-0032	282	82	from	from	ADP
pipe-0032	282	83	the	the	DET
pipe-0032	282	84	in	in	ADP
pipe-0032	282	85	-	-	PUNCT
pipe-0032	282	86	database	database	NOUN
pipe-0032	282	87	proactive	proactive	ADJ
pipe-0032	282	88	chat	chat	NOUN
pipe-0032	282	89	widget	widget	NOUN
pipe-0032	282	90	2102	2102	NUM
pipe-0032	282	91	total	total	ADJ
pipe-0032	282	92	chat	chat	NOUN
pipe-0032	282	93	interactions	interaction	NOUN
pipe-0032	282	94	return	return	VERB
pipe-0032	282	95	to	to	PART
pipe-0032	282	96	figure	figure	VERB
pipe-0032	282	97	3	3	NUM
pipe-0032	282	98	caption	caption	NOUN
pipe-0032	282	99	.	.	PUNCT
pipe-0032	283	1	full	full	ADJ
pipe-0032	283	2	description	description	NOUN
pipe-0032	283	3	of	of	ADP
pipe-0032	283	4	figure	figure	NOUN
pipe-0032	283	5	4	4	NUM
pipe-0032	283	6	.	.	PUNCT
pipe-0032	284	1	chat	chat	VERB
pipe-0032	284	2	interactions	interaction	NOUN
pipe-0032	284	3	for	for	ADP
pipe-0032	284	4	the	the	DET
pipe-0032	284	5	full	full	ADJ
pipe-0032	284	6	time	time	NOUN
pipe-0032	284	7	equivalent	equivalent	ADJ
pipe-0032	284	8	(	(	PUNCT
pipe-0032	284	9	fte	fte	PROPN
pipe-0032	284	10	)	)	PUNCT
pipe-0032	284	11	student	student	NOUN
pipe-0032	284	12	enrollment	enrollment	NOUN
pipe-0032	284	13	metric	metric	NOUN
pipe-0032	284	14	by	by	ADP
pipe-0032	284	15	year	year	NOUN
pipe-0032	284	16	.	.	PUNCT
pipe-0032	285	1	chat	chat	VERB
pipe-0032	285	2	interactions	interaction	NOUN
pipe-0032	285	3	for	for	ADP
pipe-0032	285	4	the	the	DET
pipe-0032	285	5	full	full	ADJ
pipe-0032	285	6	time	time	NOUN
pipe-0032	285	7	equivalent	equivalent	ADJ
pipe-0032	285	8	(	(	PUNCT
pipe-0032	285	9	fte	fte	PROPN
pipe-0032	285	10	)	)	PUNCT
pipe-0032	285	11	student	student	NOUN
pipe-0032	285	12	enrollment	enrollment	NOUN
pipe-0032	285	13	metric	metric	NOUN
pipe-0032	285	14	by	by	ADP
pipe-0032	285	15	year	year	NOUN
pipe-0032	285	16	:	:	PUNCT
pipe-0032	285	17	2013	2013	NUM
pipe-0032	285	18	is	be	AUX
pipe-0032	285	19	0.108	0.108	NUM
pipe-0032	285	20	2014	2014	NUM
pipe-0032	285	21	is	be	AUX
pipe-0032	285	22	0.115	0.115	NUM
pipe-0032	285	23	2015	2015	NUM
pipe-0032	285	24	is	be	AUX
pipe-0032	285	25	0.121	0.121	NUM
pipe-0032	285	26	2016	2016	NUM
pipe-0032	285	27	is	be	AUX
pipe-0032	285	28	0.11	0.11	NUM
pipe-0032	285	29	2017	2017	NUM
pipe-0032	285	30	is	be	AUX
pipe-0032	285	31	0.129	0.129	NUM
pipe-0032	285	32	2018	2018	NUM
pipe-0032	285	33	is	be	AUX
pipe-0032	285	34	0.119	0.119	NUM
pipe-0032	285	35	return	return	NOUN
pipe-0032	285	36	to	to	PART
pipe-0032	285	37	figure	figure	VERB
pipe-0032	285	38	4	4	NUM
pipe-0032	285	39	caption	caption	NOUN
pipe-0032	285	40	.	.	PUNCT
pipe-0032	286	1	while	while	SCONJ
pipe-0032	286	2	a	a	DET
pipe-0032	286	3	thorough	thorough	ADJ
pipe-0032	286	4	investigation	investigation	NOUN
pipe-0032	286	5	about	about	ADP
pipe-0032	286	6	the	the	DET
pipe-0032	286	7	intersection	intersection	NOUN
pipe-0032	286	8	of	of	ADP
pipe-0032	286	9	patron	patron	NOUN
pipe-0032	286	10	privacy	privacy	NOUN
pipe-0032	286	11	with	with	ADP
pipe-0032	286	12	the	the	DET
pipe-0032	286	13	data	datum	NOUN
pipe-0032	286	14	collection	collection	NOUN
pipe-0032	286	15	practices	practice	NOUN
pipe-0032	286	16	of	of	ADP
pipe-0032	286	17	chat	chat	NOUN
pipe-0032	286	18	and	and	CCONJ
pipe-0032	286	19	database	database	NOUN
pipe-0032	286	20	software	software	NOUN
pipe-0032	286	21	vendors	vendor	NOUN
pipe-0032	286	22	is	be	AUX
pipe-0032	286	23	outside	outside	ADP
pipe-0032	286	24	the	the	DET
pipe-0032	286	25	scope	scope	NOUN
pipe-0032	286	26	of	of	ADP
pipe-0032	286	27	this	this	DET
pipe-0032	286	28	article	article	NOUN
pipe-0032	286	29	,	,	PUNCT
pipe-0032	286	30	it	it	PRON
pipe-0032	286	31	is	be	AUX
pipe-0032	286	32	worth	worth	ADJ
pipe-0032	286	33	noting	note	VERB
pipe-0032	286	34	that	that	SCONJ
pipe-0032	286	35	increased	increase	VERB
pipe-0032	286	36	access	access	NOUN
pipe-0032	286	37	to	to	ADP
pipe-0032	286	38	users	user	NOUN
pipe-0032	286	39	’	’	PART
pipe-0032	286	40	information	information	NOUN
pipe-0032	286	41	by	by	ADP
pipe-0032	286	42	the	the	DET
pipe-0032	286	43	database	database	NOUN
pipe-0032	286	44	vendors	vendor	NOUN
pipe-0032	286	45	seems	seem	VERB
pipe-0032	286	46	unlikely	unlikely	ADJ
pipe-0032	286	47	.	.	PUNCT
pipe-0032	287	1	the	the	DET
pipe-0032	287	2	ebsco	ebsco	PROPN
pipe-0032	287	3	and	and	CCONJ
pipe-0032	287	4	gale	gale	PROPN
pipe-0032	287	5	cengage	cengage	NOUN
pipe-0032	287	6	tech	tech	NOUN
pipe-0032	287	7	teams	team	NOUN
pipe-0032	287	8	received	receive	VERB
pipe-0032	287	9	a	a	DET
pipe-0032	287	10	snippet	snippet	NOUN
pipe-0032	287	11	of	of	ADP
pipe-0032	287	12	widget	widget	NOUN
pipe-0032	287	13	code	code	NOUN
pipe-0032	287	14	to	to	PART
pipe-0032	287	15	embed	embed	VERB
pipe-0032	287	16	in	in	ADP
pipe-0032	287	17	their	their	PRON
pipe-0032	287	18	pages	page	NOUN
pipe-0032	287	19	,	,	PUNCT
pipe-0032	287	20	not	not	PART
pipe-0032	287	21	the	the	DET
pipe-0032	287	22	access	access	NOUN
pipe-0032	287	23	key	key	ADJ
pipe-0032	287	24	to	to	ADP
pipe-0032	287	25	the	the	DET
pipe-0032	287	26	library	library	PROPN
pipe-0032	287	27	’s	’s	PART
pipe-0032	287	28	springshare	springshare	PROPN
pipe-0032	287	29	libanswers	libanswer	VERB
pipe-0032	287	30	instance	instance	NOUN
pipe-0032	287	31	.	.	PUNCT
pipe-0032	288	1	any	any	DET
pipe-0032	288	2	additional	additional	ADJ
pipe-0032	288	3	patron	patron	NOUN
pipe-0032	288	4	data	datum	NOUN
pipe-0032	288	5	collected	collect	VERB
pipe-0032	288	6	from	from	ADP
pipe-0032	288	7	in	in	ADP
pipe-0032	288	8	-	-	PUNCT
pipe-0032	288	9	database	database	NOUN
pipe-0032	288	10	chat	chat	NOUN
pipe-0032	288	11	sessions	session	NOUN
pipe-0032	288	12	would	would	AUX
pipe-0032	288	13	likely	likely	ADV
pipe-0032	288	14	reside	reside	VERB
pipe-0032	288	15	with	with	ADP
pipe-0032	288	16	springshare	springshare	ADJ
pipe-0032	288	17	,	,	PUNCT
pipe-0032	288	18	rather	rather	ADV
pipe-0032	288	19	than	than	ADP
pipe-0032	288	20	ebsco	ebsco	PROPN
pipe-0032	288	21	and	and	CCONJ
pipe-0032	288	22	gale	gale	PROPN
pipe-0032	288	23	cengage	cengage	NOUN
pipe-0032	288	24	.	.	PUNCT
pipe-0032	289	1	libanswers	libanswer	NOUN
pipe-0032	289	2	records	record	VERB
pipe-0032	289	3	the	the	DET
pipe-0032	289	4	referring	referring	NOUN
pipe-0032	289	5	url	url	NOUN
pipe-0032	289	6	that	that	PRON
pipe-0032	289	7	could	could	AUX
pipe-0032	289	8	include	include	VERB
pipe-0032	289	9	search	search	NOUN
pipe-0032	289	10	terms	term	NOUN
pipe-0032	289	11	entered	enter	VERB
pipe-0032	289	12	by	by	ADP
pipe-0032	289	13	patrons	patron	NOUN
pipe-0032	289	14	using	use	VERB
pipe-0032	289	15	databases	database	NOUN
pipe-0032	289	16	,	,	PUNCT
pipe-0032	289	17	such	such	ADJ
pipe-0032	289	18	as	as	ADP
pipe-0032	289	19	in	in	ADP
pipe-0032	289	20	this	this	DET
pipe-0032	289	21	string	string	NOUN
pipe-0032	289	22	:	:	PUNCT
pipe-0032	289	23	https://web-b-ebscohost-com.libproxy.unm.edu/ehost/resultsadvanced?vid=17&sid=790eefd2-4a20-4947-a0fc-ffba4598916a%40pdc-v-sessmgr05&bquery=(experimental+and+study+and+design)&bdata=jmripxbzewgmy2xpmd1gvczjbhywpvkmy2xpmt1svizjbhyxpv	https://web-b-ebscohost-com.libproxy.unm.edu/ehost/resultsadvanced?vid=17&sid=790eefd2-4a20-4947-a0fc-ffba4598916a%40pdc-v-sessmgr05&bquery=(experimental+and+study+and+design)&bdata=jmripxbzewgmy2xpmd1gvczjbhywpvkmy2xpmt1svizjbhyxpv	ADV
pipe-0032	289	24	these	these	DET
pipe-0032	289	25	search	search	NOUN
pipe-0032	289	26	terms	term	NOUN
pipe-0032	289	27	could	could	AUX
pipe-0032	289	28	be	be	AUX
pipe-0032	289	29	linked	link	VERB
pipe-0032	289	30	to	to	ADP
pipe-0032	289	31	personal	personal	ADJ
pipe-0032	289	32	information	information	NOUN
pipe-0032	289	33	,	,	PUNCT
pipe-0032	289	34	such	such	ADJ
pipe-0032	289	35	as	as	ADP
pipe-0032	289	36	user	user	NOUN
pipe-0032	289	37	name	name	NOUN
pipe-0032	289	38	,	,	PUNCT
pipe-0032	289	39	email	email	NOUN
pipe-0032	289	40	or	or	CCONJ
pipe-0032	289	41	ip	ip	NOUN
pipe-0032	289	42	address	address	NOUN
pipe-0032	289	43	.	.	PUNCT
pipe-0032	290	1	springshare	springshare	PROPN
pipe-0032	290	2	’s	’s	PART
pipe-0032	290	3	privacy	privacy	NOUN
pipe-0032	290	4	policy	policy	NOUN
pipe-0032	290	5	does	do	AUX
pipe-0032	290	6	not	not	PART
pipe-0032	290	7	list	list	VERB
pipe-0032	290	8	chat	chat	NOUN
pipe-0032	290	9	interactions	interaction	NOUN
pipe-0032	290	10	and	and	CCONJ
pipe-0032	290	11	the	the	DET
pipe-0032	290	12	associated	associate	VERB
pipe-0032	290	13	referring	referring	NOUN
pipe-0032	290	14	url	url	NOUN
pipe-0032	290	15	as	as	ADP
pipe-0032	290	16	“	"	PUNCT
pipe-0032	290	17	customer	customer	NOUN
pipe-0032	290	18	data	datum	NOUN
pipe-0032	290	19	,	,	PUNCT
pipe-0032	290	20	”	"	PUNCT
pipe-0032	290	21	however	however	ADV
pipe-0032	290	22	it	it	PRON
pipe-0032	290	23	may	may	AUX
pipe-0032	290	24	be	be	AUX
pipe-0032	290	25	argued	argue	VERB
pipe-0032	290	26	that	that	SCONJ
pipe-0032	290	27	the	the	DET
pipe-0032	290	28	category	category	NOUN
pipe-0032	290	29	customer	customer	NOUN
pipe-0032	290	30	data	datum	NOUN
pipe-0032	290	31	also	also	ADV
pipe-0032	290	32	includes	include	VERB
pipe-0032	290	33	search	search	NOUN
pipe-0032	290	34	terms	term	NOUN
pipe-0032	290	35	.	.	PUNCT
pipe-0032	291	1	search	search	NOUN
pipe-0032	291	2	terms	term	NOUN
pipe-0032	291	3	are	be	AUX
pipe-0032	291	4	much	much	ADV
pipe-0032	291	5	less	less	ADV
pipe-0032	291	6	sensitive	sensitive	ADJ
pipe-0032	291	7	than	than	ADP
pipe-0032	291	8	other	other	ADJ
pipe-0032	291	9	types	type	NOUN
pipe-0032	291	10	of	of	ADP
pipe-0032	291	11	data	datum	NOUN
pipe-0032	291	12	they	they	PRON
pipe-0032	291	13	collect	collect	VERB
pipe-0032	291	14	from	from	ADP
pipe-0032	291	15	chat	chat	NOUN
pipe-0032	291	16	widgets	widget	NOUN
pipe-0032	291	17	regardless	regardless	ADV
pipe-0032	291	18	of	of	ADP
pipe-0032	291	19	database	database	NOUN
pipe-0032	291	20	involvement	involvement	NOUN
pipe-0032	291	21	.	.	PUNCT
pipe-0032	292	1	springshare	springshare	ADJ
pipe-0032	292	2	posts	post	VERB
pipe-0032	292	3	their	their	PRON
pipe-0032	292	4	stance	stance	NOUN
pipe-0032	292	5	on	on	ADP
pipe-0032	292	6	patron	patron	NOUN
pipe-0032	292	7	privacy	privacy	NOUN
pipe-0032	292	8	via	via	ADP
pipe-0032	292	9	their	their	PRON
pipe-0032	292	10	privacy	privacy	NOUN
pipe-0032	292	11	policy	policy	NOUN
pipe-0032	292	12	and	and	CCONJ
pipe-0032	292	13	statement	statement	NOUN
pipe-0032	292	14	of	of	ADP
pipe-0032	292	15	compliance	compliance	NOUN
pipe-0032	292	16	with	with	ADP
pipe-0032	292	17	the	the	DET
pipe-0032	292	18	general	general	ADJ
pipe-0032	292	19	data	data	PROPN
pipe-0032	292	20	protection	protection	PROPN
pipe-0032	292	21	regulation	regulation	NOUN
pipe-0032	292	22	law	law	NOUN
pipe-0032	292	23	.	.	PUNCT
pipe-0032	293	1	these	these	DET
pipe-0032	293	2	documents	document	NOUN
pipe-0032	293	3	state	state	VERB
pipe-0032	293	4	the	the	DET
pipe-0032	293	5	company	company	NOUN
pipe-0032	293	6	’s	’s	PART
pipe-0032	293	7	refusal	refusal	NOUN
pipe-0032	293	8	to	to	PART
pipe-0032	293	9	share	share	VERB
pipe-0032	293	10	or	or	CCONJ
pipe-0032	293	11	sell	sell	VERB
pipe-0032	293	12	customers	customer	NOUN
pipe-0032	293	13	’	’	PART
pipe-0032	293	14	data	datum	NOUN
pipe-0032	293	15	.	.	PUNCT
pipe-0032	294	1	while	while	SCONJ
pipe-0032	294	2	the	the	DET
pipe-0032	294	3	risk	risk	NOUN
pipe-0032	294	4	of	of	ADP
pipe-0032	294	5	personal	personal	ADJ
pipe-0032	294	6	data	datum	NOUN
pipe-0032	294	7	exposure	exposure	NOUN
pipe-0032	294	8	through	through	ADP
pipe-0032	294	9	in	in	ADP
pipe-0032	294	10	-	-	PUNCT
pipe-0032	294	11	database	database	NOUN
pipe-0032	294	12	chat	chat	NOUN
pipe-0032	294	13	sessions	session	NOUN
pipe-0032	294	14	is	be	AUX
pipe-0032	294	15	low	low	ADJ
pipe-0032	294	16	,	,	PUNCT
pipe-0032	294	17	experts	expert	NOUN
pipe-0032	294	18	in	in	ADP
pipe-0032	294	19	software	software	NOUN
pipe-0032	294	20	interface	interface	NOUN
pipe-0032	294	21	communication	communication	NOUN
pipe-0032	294	22	may	may	AUX
pipe-0032	294	23	be	be	AUX
pipe-0032	294	24	able	able	ADJ
pipe-0032	294	25	to	to	PART
pipe-0032	294	26	more	more	ADV
pipe-0032	294	27	conclusively	conclusively	ADV
pipe-0032	294	28	state	state	VERB
pipe-0032	294	29	the	the	DET
pipe-0032	294	30	level	level	NOUN
pipe-0032	294	31	of	of	ADP
pipe-0032	294	32	risk	risk	NOUN
pipe-0032	294	33	.	.	PUNCT
pipe-0032	295	1	privacy	privacy	NOUN
pipe-0032	295	2	audits	audits	NOUN
pipe-0032	295	3	taking	take	VERB
pipe-0032	295	4	place	place	NOUN
pipe-0032	295	5	in	in	ADP
pipe-0032	295	6	many	many	ADJ
pipe-0032	295	7	academic	academic	ADJ
pipe-0032	295	8	libraries	library	NOUN
pipe-0032	295	9	in	in	ADP
pipe-0032	295	10	the	the	DET
pipe-0032	295	11	united	united	PROPN
pipe-0032	295	12	states	states	PROPN
pipe-0032	295	13	could	could	AUX
pipe-0032	295	14	include	include	VERB
pipe-0032	295	15	further	further	ADJ
pipe-0032	295	16	investigation	investigation	NOUN
pipe-0032	295	17	of	of	ADP
pipe-0032	295	18	these	these	DET
pipe-0032	295	19	intersections	intersection	NOUN
pipe-0032	295	20	.	.	PUNCT
pipe-0032	296	1	[	[	X
pipe-0032	296	2	↩	↩	NOUN
pipe-0032	296	3	]	]	X
pipe-0032	296	4	“	"	PUNCT
pipe-0032	296	5	all	all	PRON
pipe-0032	296	6	i	i	PRON
pipe-0032	296	7	did	do	VERB
pipe-0032	296	8	was	be	AUX
pipe-0032	296	9	get	get	VERB
pipe-0032	296	10	this	this	DET
pipe-0032	296	11	golden	golden	ADJ
pipe-0032	296	12	ticket	ticket	NOUN
pipe-0032	296	13	”	"	PUNCT
pipe-0032	296	14	:	:	PUNCT
pipe-0032	296	15	negative	negative	ADJ
pipe-0032	296	16	emotions	emotion	NOUN
pipe-0032	296	17	,	,	PUNCT
pipe-0032	296	18	cruel	cruel	ADJ
pipe-0032	296	19	optimisms	optimism	NOUN
pipe-0032	296	20	,	,	PUNCT
pipe-0032	296	21	and	and	CCONJ
pipe-0032	296	22	the	the	DET
pipe-0032	296	23	library	library	PROPN
pipe-0032	296	24	job	job	NOUN
pipe-0032	296	25	search	search	NOUN
pipe-0032	296	26	against	against	ADP
pipe-0032	296	27	medicine	medicine	NOUN
pipe-0032	296	28	:	:	PUNCT
pipe-0032	296	29	constructing	construct	VERB
pipe-0032	296	30	a	a	DET
pipe-0032	296	31	queer	queer	ADJ
pipe-0032	296	32	-	-	PUNCT
pipe-0032	296	33	feminist	feminist	ADJ
pipe-0032	296	34	community	community	NOUN
pipe-0032	296	35	health	health	NOUN
pipe-0032	296	36	informatics	informatic	NOUN
pipe-0032	296	37	and	and	CCONJ
pipe-0032	296	38	librarianship	librarianship	NOUN
pipe-0032	296	39	4	4	NUM
pipe-0032	296	40	responses	response	NOUN
pipe-0032	296	41	anita	anita	NOUN
pipe-0032	296	42	ondrusek	ondrusek	VERB
pipe-0032	296	43	2020–04–20	2020–04–20	NUM
pipe-0032	296	44	at	at	ADP
pipe-0032	296	45	2:46	2:46	NUM
pipe-0032	296	46	pm	pm	NOUN
pipe-0032	296	47	in	in	ADP
pipe-0032	296	48	looking	look	VERB
pipe-0032	296	49	for	for	ADP
pipe-0032	296	50	recent	recent	ADJ
pipe-0032	296	51	research	research	NOUN
pipe-0032	296	52	on	on	ADP
pipe-0032	296	53	embedding	embed	VERB
pipe-0032	296	54	technological	technological	ADJ
pipe-0032	296	55	apps	app	NOUN
pipe-0032	296	56	into	into	ADP
pipe-0032	296	57	platforms	platform	NOUN
pipe-0032	296	58	found	find	VERB
pipe-0032	296	59	in	in	ADP
pipe-0032	296	60	special	special	ADJ
pipe-0032	296	61	libraries	library	NOUN
pipe-0032	296	62	,	,	PUNCT
pipe-0032	296	63	i	i	PRON
pipe-0032	296	64	was	be	AUX
pipe-0032	296	65	delighted	delighted	ADJ
pipe-0032	296	66	to	to	PART
pipe-0032	296	67	find	find	VERB
pipe-0032	296	68	this	this	DET
pipe-0032	296	69	article	article	NOUN
pipe-0032	296	70	.	.	PUNCT
pipe-0032	297	1	i	i	PRON
pipe-0032	297	2	will	will	AUX
pipe-0032	297	3	be	be	AUX
pipe-0032	297	4	citing	cite	VERB
pipe-0032	297	5	it	it	PRON
pipe-0032	297	6	in	in	ADP
pipe-0032	297	7	a	a	DET
pipe-0032	297	8	book	book	NOUN
pipe-0032	297	9	i	i	PRON
pipe-0032	297	10	’m	’m	AUX
pipe-0032	297	11	writing	write	VERB
pipe-0032	297	12	in	in	ADP
pipe-0032	297	13	the	the	DET
pipe-0032	297	14	chapter	chapter	NOUN
pipe-0032	297	15	on	on	ADP
pipe-0032	297	16	“	"	PUNCT
pipe-0032	297	17	what	what	PRON
pipe-0032	297	18	special	special	ADJ
pipe-0032	297	19	librarians	librarian	NOUN
pipe-0032	297	20	do	do	AUX
pipe-0032	297	21	”	"	PUNCT
pipe-0032	297	22	as	as	ADP
pipe-0032	297	23	an	an	DET
pipe-0032	297	24	example	example	NOUN
pipe-0032	297	25	of	of	ADP
pipe-0032	297	26	technologies	technology	NOUN
pipe-0032	297	27	that	that	PRON
pipe-0032	297	28	information	information	NOUN
pipe-0032	297	29	professionals	professional	NOUN
pipe-0032	297	30	in	in	ADP
pipe-0032	297	31	settings	setting	NOUN
pipe-0032	297	32	such	such	ADJ
pipe-0032	297	33	as	as	ADP
pipe-0032	297	34	business	business	NOUN
pipe-0032	297	35	,	,	PUNCT
pipe-0032	297	36	law	law	NOUN
pipe-0032	297	37	,	,	PUNCT
pipe-0032	297	38	and	and	CCONJ
pipe-0032	297	39	medical	medical	ADJ
pipe-0032	297	40	libraries	library	NOUN
pipe-0032	297	41	will	will	AUX
pipe-0032	297	42	need	need	VERB
pipe-0032	297	43	to	to	PART
pipe-0032	297	44	explore	explore	VERB
pipe-0032	297	45	and	and	CCONJ
pipe-0032	297	46	,	,	PUNCT
pipe-0032	297	47	possibly	possibly	ADV
pipe-0032	297	48	,	,	PUNCT
pipe-0032	297	49	implement	implement	VERB
pipe-0032	297	50	.	.	PUNCT
pipe-0032	298	1	your	your	PRON
pipe-0032	298	2	research	research	NOUN
pipe-0032	298	3	reinforces	reinforce	VERB
pipe-0032	298	4	what	what	PRON
pipe-0032	298	5	is	be	AUX
pipe-0032	298	6	emphasized	emphasize	VERB
pipe-0032	298	7	time	time	NOUN
pipe-0032	298	8	and	and	CCONJ
pipe-0032	298	9	again	again	ADV
pipe-0032	298	10	in	in	ADP
pipe-0032	298	11	special	special	ADJ
pipe-0032	298	12	library	library	NOUN
pipe-0032	298	13	services	service	NOUN
pipe-0032	298	14	–	–	PUNCT
pipe-0032	298	15	bringing	bring	VERB
pipe-0032	298	16	the	the	DET
pipe-0032	298	17	service	service	NOUN
pipe-0032	298	18	to	to	ADP
pipe-0032	298	19	the	the	DET
pipe-0032	298	20	client	client	NOUN
pipe-0032	298	21	.	.	PUNCT
pipe-0032	299	1	i	i	PRON
pipe-0032	299	2	love	love	VERB
pipe-0032	299	3	the	the	DET
pipe-0032	299	4	term	term	NOUN
pipe-0032	299	5	“	"	PUNCT
pipe-0032	299	6	proactive	proactive	ADJ
pipe-0032	299	7	chat	chat	NOUN
pipe-0032	299	8	.	.	PUNCT
pipe-0032	299	9	”	"	PUNCT
pipe-0032	300	1	thanks	thank	NOUN
pipe-0032	300	2	for	for	ADP
pipe-0032	300	3	getting	get	VERB
pipe-0032	300	4	this	this	PRON
pipe-0032	300	5	out	out	ADP
pipe-0032	300	6	to	to	ADP
pipe-0032	300	7	the	the	DET
pipe-0032	300	8	library	library	NOUN
pipe-0032	300	9	community	community	NOUN
pipe-0032	300	10	.	.	PUNCT
pipe-0032	301	1	adrienne	adrienne	PROPN
pipe-0032	301	2	warner	warner	PROPN
pipe-0032	301	3	2020–04–21	2020–04–21	NUM
pipe-0032	301	4	at	at	ADP
pipe-0032	301	5	1:29	1:29	NUM
pipe-0032	301	6	pm	pm	NOUN
pipe-0032	301	7	thank	thank	VERB
pipe-0032	301	8	you	you	PRON
pipe-0032	301	9	for	for	ADP
pipe-0032	301	10	taking	take	VERB
pipe-0032	301	11	the	the	DET
pipe-0032	301	12	time	time	NOUN
pipe-0032	301	13	to	to	PART
pipe-0032	301	14	comment	comment	VERB
pipe-0032	301	15	,	,	PUNCT
pipe-0032	301	16	anita	anita	X
pipe-0032	301	17	!	!	PUNCT
pipe-0032	302	1	i	i	PRON
pipe-0032	302	2	’m	’m	VERB
pipe-0032	302	3	glad	glad	ADJ
pipe-0032	302	4	you	you	PRON
pipe-0032	302	5	find	find	VERB
pipe-0032	302	6	this	this	DET
pipe-0032	302	7	article	article	NOUN
pipe-0032	302	8	helpful	helpful	ADJ
pipe-0032	302	9	in	in	ADP
pipe-0032	302	10	thinking	think	VERB
pipe-0032	302	11	about	about	ADP
pipe-0032	302	12	your	your	PRON
pipe-0032	302	13	book	book	NOUN
pipe-0032	302	14	and	and	CCONJ
pipe-0032	302	15	some	some	PRON
pipe-0032	302	16	of	of	ADP
pipe-0032	302	17	the	the	DET
pipe-0032	302	18	ways	way	NOUN
pipe-0032	302	19	we	we	PRON
pipe-0032	302	20	try	try	VERB
pipe-0032	302	21	to	to	PART
pipe-0032	302	22	reach	reach	VERB
pipe-0032	302	23	library	library	ADJ
pipe-0032	302	24	users	user	NOUN
pipe-0032	302	25	.	.	PUNCT
pipe-0032	303	1	sandy	sandy	ADJ
pipe-0032	303	2	m	m	VERB
pipe-0032	303	3	2020–04–29	2020–04–29	NUM
pipe-0032	303	4	at	at	ADP
pipe-0032	303	5	4:09	4:09	NUM
pipe-0032	303	6	pm	pm	NOUN
pipe-0032	303	7	thank	thank	VERB
pipe-0032	303	8	you	you	PRON
pipe-0032	303	9	for	for	ADP
pipe-0032	303	10	sharing	share	VERB
pipe-0032	303	11	your	your	PRON
pipe-0032	303	12	research	research	NOUN
pipe-0032	303	13	.	.	PUNCT
pipe-0032	304	1	i	i	PRON
pipe-0032	304	2	have	have	VERB
pipe-0032	304	3	our	our	PRON
pipe-0032	304	4	chat	chat	NOUN
pipe-0032	304	5	widget	widget	NOUN
pipe-0032	304	6	in	in	ADP
pipe-0032	304	7	ebsco	ebsco	PROPN
pipe-0032	304	8	databases	database	NOUN
pipe-0032	304	9	but	but	CCONJ
pipe-0032	304	10	how	how	SCONJ
pipe-0032	304	11	did	do	AUX
pipe-0032	304	12	you	you	PRON
pipe-0032	304	13	add	add	VERB
pipe-0032	304	14	the	the	DET
pipe-0032	304	15	slide	slide	NOUN
pipe-0032	304	16	out	out	ADP
pipe-0032	304	17	option	option	NOUN
pipe-0032	304	18	?	?	PUNCT
pipe-0032	305	1	did	do	AUX
pipe-0032	305	2	you	you	PRON
pipe-0032	305	3	use	use	VERB
pipe-0032	305	4	the	the	DET
pipe-0032	305	5	code	code	NOUN
pipe-0032	305	6	for	for	ADP
pipe-0032	305	7	the	the	DET
pipe-0032	305	8	slide	slide	NOUN
pipe-0032	305	9	out	out	ADP
pipe-0032	305	10	widget	widget	NOUN
pipe-0032	305	11	in	in	ADP
pipe-0032	305	12	ebsco	ebsco	PROPN
pipe-0032	305	13	?	?	PUNCT
pipe-0032	306	1	adrienne	adrienne	PROPN
pipe-0032	306	2	warner	warner	PROPN
pipe-0032	306	3	2020–06–18	2020–06–18	NUM
pipe-0032	306	4	at	at	ADP
pipe-0032	306	5	12:56	12:56	NUM
pipe-0032	306	6	pm	pm	NOUN
pipe-0032	306	7	hi	hi	INTJ
pipe-0032	306	8	sandy	sandy	ADJ
pipe-0032	306	9	!	!	PUNCT
pipe-0032	307	1	thanks	thank	NOUN
pipe-0032	307	2	so	so	ADV
pipe-0032	307	3	much	much	ADV
pipe-0032	307	4	for	for	ADP
pipe-0032	307	5	your	your	PRON
pipe-0032	307	6	question	question	NOUN
pipe-0032	307	7	.	.	PUNCT
pipe-0032	308	1	yes	yes	INTJ
pipe-0032	308	2	,	,	PUNCT
pipe-0032	308	3	once	once	SCONJ
pipe-0032	308	4	we	we	PRON
pipe-0032	308	5	selected	select	VERB
pipe-0032	308	6	the	the	DET
pipe-0032	308	7	slide	slide	NOUN
pipe-0032	308	8	-	-	PUNCT
pipe-0032	308	9	out	out	ADP
pipe-0032	308	10	widget	widget	NOUN
pipe-0032	308	11	within	within	ADP
pipe-0032	308	12	springshare	springshare	PROPN
pipe-0032	308	13	,	,	PUNCT
pipe-0032	308	14	we	we	PRON
pipe-0032	308	15	added	add	VERB
pipe-0032	308	16	the	the	DET
pipe-0032	308	17	code	code	NOUN
pipe-0032	308	18	for	for	ADP
pipe-0032	308	19	it	it	PRON
pipe-0032	308	20	into	into	ADP
pipe-0032	308	21	the	the	DET
pipe-0032	308	22	ebsco	ebsco	PROPN
pipe-0032	308	23	platform	platform	NOUN
pipe-0032	308	24	via	via	ADP
pipe-0032	308	25	the	the	DET
pipe-0032	308	26	ebsco	ebsco	PROPN
pipe-0032	308	27	admin	admin	PROPN
pipe-0032	308	28	account	account	PROPN
pipe-0032	308	29	.	.	PUNCT
pipe-0032	309	1	please	please	INTJ
pipe-0032	309	2	let	let	VERB
pipe-0032	309	3	me	i	PRON
pipe-0032	309	4	know	know	VERB
pipe-0032	309	5	if	if	SCONJ
pipe-0032	309	6	i	i	PRON
pipe-0032	309	7	can	can	AUX
pipe-0032	309	8	provide	provide	VERB
pipe-0032	309	9	more	more	ADJ
pipe-0032	309	10	detail	detail	NOUN
pipe-0032	309	11	!	!	PUNCT
pipe-0032	310	1	this	this	DET
pipe-0032	310	2	work	work	NOUN
pipe-0032	310	3	is	be	AUX
pipe-0032	310	4	licensed	license	VERB
pipe-0032	310	5	under	under	ADP
pipe-0032	310	6	a	a	DET
pipe-0032	310	7	cc	cc	PROPN
pipe-0032	310	8	attribution	attribution	NOUN
pipe-0032	310	9	4.0	4.0	NUM
pipe-0032	310	10	license	license	NOUN
pipe-0032	310	11	.	.	PUNCT
pipe-0032	311	1	issn	issn	ADJ
pipe-0032	311	2	1944	1944	NUM
pipe-0032	311	3	-	-	SYM
pipe-0032	311	4	6195	6195	NUM
pipe-0032	311	5	.	.	PUNCT
pipe-0032	312	1	about	about	ADP
pipe-0032	312	2	this	this	DET
pipe-0032	312	3	journal	journal	NOUN
pipe-0032	312	4	|	|	NOUN
pipe-0032	312	5	archives	archive	VERB
pipe-0032	312	6	|	|	NOUN
pipe-0032	312	7	submissions	submission	NOUN
pipe-0032	312	8	|	|	NOUN
pipe-0032	312	9	conduct	conduct	NOUN