id	sid	tid	token	lemma	pos
ital-2241	1	1	extending	extend	VERB
ital-2241	1	2	i	i	PRON
ital-2241	1	3	m	m	AUX
ital-2241	1	4	beyond	beyond	ADP
ital-2241	1	5	the	the	DET
ital-2241	1	6	reference	reference	NOUN
ital-2241	1	7	desk	desk	NOUN
ital-2241	1	8	:	:	PUNCT
ital-2241	1	9	a	a	DET
ital-2241	1	10	case	case	NOUN
ital-2241	1	11	study	study	VERB
ital-2241	1	12	on	on	ADP
ital-2241	1	13	the	the	DET
ital-2241	1	14	integration	integration	NOUN
ital-2241	1	15	of	of	ADP
ital-2241	1	16	chat	chat	NOUN
ital-2241	1	17	reference	reference	NOUN
ital-2241	1	18	and	and	CCONJ
ital-2241	1	19	library	library	NOUN
ital-2241	1	20	-	-	PUNCT
ital-2241	1	21	wide	wide	ADJ
ital-2241	1	22	instant	instant	ADJ
ital-2241	1	23	messaging	messaging	NOUN
ital-2241	1	24	network	network	NOUN
ital-2241	1	25	ian	ian	PROPN
ital-2241	1	26	chan	chan	PROPN
ital-2241	1	27	,	,	PUNCT
ital-2241	1	28	pearl	pearl	NOUN
ital-2241	1	29	ly	ly	PROPN
ital-2241	1	30	,	,	PUNCT
ital-2241	1	31	and	and	CCONJ
ital-2241	1	32	yvonne	yvonne	PROPN
ital-2241	1	33	meulemans	meulemans	PROPN
ital-2241	1	34	information	information	NOUN
ital-2241	1	35	technology	technology	NOUN
ital-2241	1	36	and	and	CCONJ
ital-2241	1	37	libraries	library	NOUN
ital-2241	1	38	|	|	NOUN
ital-2241	1	39	september	september	PROPN
ital-2241	1	40	2012	2012	NUM
ital-2241	1	41	4	4	NUM
ital-2241	1	42	abstract	abstract	ADJ
ital-2241	1	43	openfire	openfire	NOUN
ital-2241	1	44	is	be	AUX
ital-2241	1	45	an	an	DET
ital-2241	1	46	open	open	ADJ
ital-2241	1	47	-	-	PUNCT
ital-2241	1	48	source	source	NOUN
ital-2241	1	49	instant	instant	ADJ
ital-2241	1	50	messaging	messaging	NOUN
ital-2241	1	51	(	(	PUNCT
ital-2241	1	52	i	i	PRON
ital-2241	1	53	m	m	PROPN
ital-2241	1	54	)	)	PUNCT
ital-2241	1	55	network	network	NOUN
ital-2241	1	56	and	and	CCONJ
ital-2241	1	57	a	a	DET
ital-2241	1	58	single	single	ADJ
ital-2241	1	59	unified	unified	ADJ
ital-2241	1	60	application	application	NOUN
ital-2241	1	61	that	that	PRON
ital-2241	1	62	meets	meet	VERB
ital-2241	1	63	the	the	DET
ital-2241	1	64	needs	need	NOUN
ital-2241	1	65	of	of	ADP
ital-2241	1	66	chat	chat	NOUN
ital-2241	1	67	reference	reference	NOUN
ital-2241	1	68	and	and	CCONJ
ital-2241	1	69	internal	internal	ADJ
ital-2241	1	70	communication	communication	NOUN
ital-2241	1	71	.	.	PUNCT
ital-2241	2	1	in	in	ADP
ital-2241	2	2	fall	fall	NOUN
ital-2241	2	3	2009	2009	NUM
ital-2241	2	4	,	,	PUNCT
ital-2241	2	5	the	the	DET
ital-2241	2	6	california	california	PROPN
ital-2241	2	7	state	state	PROPN
ital-2241	2	8	university	university	PROPN
ital-2241	2	9	san	san	PROPN
ital-2241	2	10	marcos	marcos	PROPN
ital-2241	2	11	(	(	PUNCT
ital-2241	2	12	csusm	csusm	PROPN
ital-2241	2	13	)	)	PUNCT
ital-2241	2	14	library	library	NOUN
ital-2241	2	15	began	begin	VERB
ital-2241	2	16	using	use	VERB
ital-2241	2	17	openfire	openfire	NOUN
ital-2241	2	18	and	and	CCONJ
ital-2241	2	19	other	other	ADJ
ital-2241	2	20	jive	jive	ADJ
ital-2241	2	21	software	software	NOUN
ital-2241	2	22	i	i	PRON
ital-2241	2	23	m	m	VERB
ital-2241	2	24	technologies	technology	NOUN
ital-2241	2	25	to	to	PART
ital-2241	2	26	simultaneously	simultaneously	ADV
ital-2241	2	27	improve	improve	VERB
ital-2241	2	28	our	our	PRON
ital-2241	2	29	existing	exist	VERB
ital-2241	2	30	im	im	NOUN
ital-2241	2	31	-	-	PUNCT
ital-2241	2	32	integrated	integrate	VERB
ital-2241	2	33	chat	chat	NOUN
ital-2241	2	34	reference	reference	NOUN
ital-2241	2	35	software	software	NOUN
ital-2241	2	36	and	and	CCONJ
ital-2241	2	37	implement	implement	VERB
ital-2241	2	38	an	an	DET
ital-2241	2	39	internal	internal	ADJ
ital-2241	2	40	i	i	PRON
ital-2241	2	41	m	m	VERB
ital-2241	2	42	network	network	NOUN
ital-2241	2	43	.	.	PUNCT
ital-2241	3	1	this	this	DET
ital-2241	3	2	case	case	NOUN
ital-2241	3	3	study	study	NOUN
ital-2241	3	4	describes	describe	VERB
ital-2241	3	5	the	the	DET
ital-2241	3	6	chat	chat	NOUN
ital-2241	3	7	reference	reference	NOUN
ital-2241	3	8	and	and	CCONJ
ital-2241	3	9	internal	internal	ADJ
ital-2241	3	10	communications	communication	NOUN
ital-2241	3	11	environment	environment	NOUN
ital-2241	3	12	at	at	ADP
ital-2241	3	13	the	the	DET
ital-2241	3	14	csusm	csusm	PROPN
ital-2241	3	15	library	library	NOUN
ital-2241	3	16	and	and	CCONJ
ital-2241	3	17	the	the	DET
ital-2241	3	18	selection	selection	NOUN
ital-2241	3	19	,	,	PUNCT
ital-2241	3	20	implementation	implementation	NOUN
ital-2241	3	21	,	,	PUNCT
ital-2241	3	22	and	and	CCONJ
ital-2241	3	23	evaluation	evaluation	NOUN
ital-2241	3	24	of	of	ADP
ital-2241	3	25	openfire	openfire	NOUN
ital-2241	3	26	.	.	PUNCT
ital-2241	4	1	in	in	ADP
ital-2241	4	2	addition	addition	NOUN
ital-2241	4	3	,	,	PUNCT
ital-2241	4	4	the	the	DET
ital-2241	4	5	authors	author	NOUN
ital-2241	4	6	discuss	discuss	VERB
ital-2241	4	7	the	the	DET
ital-2241	4	8	benefits	benefit	NOUN
ital-2241	4	9	of	of	ADP
ital-2241	4	10	deploying	deploy	VERB
ital-2241	4	11	an	an	DET
ital-2241	4	12	integrated	integrated	ADJ
ital-2241	4	13	i	i	PRON
ital-2241	4	14	m	m	VERB
ital-2241	4	15	and	and	CCONJ
ital-2241	4	16	chat	chat	NOUN
ital-2241	4	17	reference	reference	NOUN
ital-2241	4	18	network	network	NOUN
ital-2241	4	19	.	.	PUNCT
ital-2241	5	1	introduction	introduction	NOUN
ital-2241	5	2	instant	instant	NOUN
ital-2241	5	3	messaging	messaging	NOUN
ital-2241	5	4	(	(	PUNCT
ital-2241	5	5	i	i	PRON
ital-2241	5	6	m	m	VERB
ital-2241	5	7	)	)	PUNCT
ital-2241	5	8	has	have	AUX
ital-2241	5	9	become	become	VERB
ital-2241	5	10	a	a	DET
ital-2241	5	11	prevalent	prevalent	ADJ
ital-2241	5	12	contact	contact	NOUN
ital-2241	5	13	point	point	NOUN
ital-2241	5	14	for	for	SCONJ
ital-2241	5	15	library	library	NOUN
ital-2241	5	16	patrons	patron	NOUN
ital-2241	5	17	to	to	PART
ital-2241	5	18	get	get	VERB
ital-2241	5	19	information	information	NOUN
ital-2241	5	20	and	and	CCONJ
ital-2241	5	21	reference	reference	NOUN
ital-2241	5	22	help	help	NOUN
ital-2241	5	23	,	,	PUNCT
ital-2241	5	24	commonly	commonly	ADV
ital-2241	5	25	known	know	VERB
ital-2241	5	26	as	as	ADP
ital-2241	5	27	chat	chat	NOUN
ital-2241	5	28	reference	reference	NOUN
ital-2241	5	29	or	or	CCONJ
ital-2241	5	30	virtual	virtual	ADJ
ital-2241	5	31	reference	reference	NOUN
ital-2241	5	32	.	.	PUNCT
ital-2241	6	1	however	however	ADV
ital-2241	6	2	,	,	PUNCT
ital-2241	6	3	i	i	PRON
ital-2241	6	4	m	m	VERB
ital-2241	6	5	can	can	AUX
ital-2241	6	6	also	also	ADV
ital-2241	6	7	offer	offer	VERB
ital-2241	6	8	a	a	DET
ital-2241	6	9	unique	unique	ADJ
ital-2241	6	10	method	method	NOUN
ital-2241	6	11	of	of	ADP
ital-2241	6	12	communication	communication	NOUN
ital-2241	6	13	between	between	ADP
ital-2241	6	14	library	library	NOUN
ital-2241	6	15	staff	staff	NOUN
ital-2241	6	16	.	.	PUNCT
ital-2241	7	1	librarians	librarian	NOUN
ital-2241	7	2	are	be	AUX
ital-2241	7	3	able	able	ADJ
ital-2241	7	4	to	to	PART
ital-2241	7	5	rapidly	rapidly	ADV
ital-2241	7	6	exchange	exchange	VERB
ital-2241	7	7	information	information	NOUN
ital-2241	7	8	synchronously	synchronously	ADV
ital-2241	7	9	or	or	CCONJ
ital-2241	7	10	asynchronously	asynchronously	ADV
ital-2241	7	11	in	in	ADP
ital-2241	7	12	an	an	DET
ital-2241	7	13	informal	informal	ADJ
ital-2241	7	14	way	way	NOUN
ital-2241	7	15	.	.	PUNCT
ital-2241	8	1	i	i	PRON
ital-2241	8	2	m	m	VERB
ital-2241	8	3	provides	provide	VERB
ital-2241	8	4	another	another	DET
ital-2241	8	5	means	mean	NOUN
ital-2241	8	6	of	of	ADP
ital-2241	8	7	building	build	VERB
ital-2241	8	8	relationships	relationship	NOUN
ital-2241	8	9	within	within	ADP
ital-2241	8	10	the	the	DET
ital-2241	8	11	library	library	NOUN
ital-2241	8	12	organization	organization	NOUN
ital-2241	8	13	and	and	CCONJ
ital-2241	8	14	can	can	AUX
ital-2241	8	15	improve	improve	VERB
ital-2241	8	16	teamwork	teamwork	NOUN
ital-2241	8	17	.	.	PUNCT
ital-2241	9	1	many	many	ADJ
ital-2241	9	2	different	different	ADJ
ital-2241	9	3	chat	chat	NOUN
ital-2241	9	4	-	-	PUNCT
ital-2241	9	5	reference	reference	NOUN
ital-2241	9	6	software	software	NOUN
ital-2241	9	7	packages	package	NOUN
ital-2241	9	8	are	be	AUX
ital-2241	9	9	widely	widely	ADV
ital-2241	9	10	used	use	VERB
ital-2241	9	11	by	by	ADP
ital-2241	9	12	libraries	library	NOUN
ital-2241	9	13	,	,	PUNCT
ital-2241	9	14	including	include	VERB
ital-2241	9	15	questionpoint	questionpoint	NOUN
ital-2241	9	16	,	,	PUNCT
ital-2241	9	17	meebo	meebo	NOUN
ital-2241	9	18	,	,	PUNCT
ital-2241	9	19	and	and	CCONJ
ital-2241	9	20	libraryh3lp	libraryh3lp	ADV
ital-2241	9	21	.	.	PUNCT
ital-2241	10	1	less	less	ADV
ital-2241	10	2	commonly	commonly	ADV
ital-2241	10	3	used	use	VERB
ital-2241	10	4	is	be	AUX
ital-2241	10	5	openfire	openfire	NOUN
ital-2241	10	6	(	(	PUNCT
ital-2241	10	7	www.igniterealtime.org/projects/openfire	www.igniterealtime.org/projects/openfire	NOUN
ital-2241	10	8	)	)	PUNCT
ital-2241	10	9	,	,	PUNCT
ital-2241	10	10	an	an	DET
ital-2241	10	11	open	open	ADJ
ital-2241	10	12	-	-	PUNCT
ital-2241	10	13	source	source	NOUN
ital-2241	10	14	i	i	PRON
ital-2241	10	15	m	m	VERB
ital-2241	10	16	network	network	NOUN
ital-2241	10	17	and	and	CCONJ
ital-2241	10	18	a	a	DET
ital-2241	10	19	single	single	ADJ
ital-2241	10	20	unified	unified	ADJ
ital-2241	10	21	application	application	NOUN
ital-2241	10	22	that	that	PRON
ital-2241	10	23	uses	use	VERB
ital-2241	10	24	the	the	DET
ital-2241	10	25	extensible	extensible	ADJ
ital-2241	10	26	messaging	messaging	NOUN
ital-2241	10	27	and	and	CCONJ
ital-2241	10	28	presence	presence	NOUN
ital-2241	10	29	protocol	protocol	NOUN
ital-2241	10	30	(	(	PUNCT
ital-2241	10	31	xmpp	xmpp	PROPN
ital-2241	10	32	)	)	PUNCT
ital-2241	10	33	,	,	PUNCT
ital-2241	10	34	a	a	DET
ital-2241	10	35	widely	widely	ADV
ital-2241	10	36	adopted	adopt	VERB
ital-2241	10	37	open	open	ADJ
ital-2241	10	38	protocol	protocol	NOUN
ital-2241	10	39	for	for	ADP
ital-2241	10	40	i	i	PRON
ital-2241	10	41	m.	m.	NOUN
ital-2241	10	42	since	since	SCONJ
ital-2241	10	43	2009	2009	NUM
ital-2241	10	44	,	,	PUNCT
ital-2241	10	45	the	the	DET
ital-2241	10	46	california	california	PROPN
ital-2241	10	47	state	state	PROPN
ital-2241	10	48	university	university	PROPN
ital-2241	10	49	san	san	PROPN
ital-2241	10	50	marcos	marcos	PROPN
ital-2241	10	51	(	(	PUNCT
ital-2241	10	52	csusm	csusm	PROPN
ital-2241	10	53	)	)	PUNCT
ital-2241	10	54	kellogg	kellogg	PROPN
ital-2241	10	55	library	library	PROPN
ital-2241	10	56	has	have	AUX
ital-2241	10	57	used	use	VERB
ital-2241	10	58	openfire	openfire	NOUN
ital-2241	10	59	for	for	ADP
ital-2241	10	60	chat	chat	NOUN
ital-2241	10	61	reference	reference	NOUN
ital-2241	10	62	and	and	CCONJ
ital-2241	10	63	internal	internal	ADJ
ital-2241	10	64	i	i	NOUN
ital-2241	10	65	m	m	VERB
ital-2241	10	66	communication	communication	NOUN
ital-2241	10	67	.	.	PUNCT
ital-2241	11	1	openfire	openfire	NOUN
ital-2241	11	2	was	be	AUX
ital-2241	11	3	relatively	relatively	ADV
ital-2241	11	4	easy	easy	ADJ
ital-2241	11	5	to	to	PART
ital-2241	11	6	set	set	VERB
ital-2241	11	7	up	up	ADP
ital-2241	11	8	and	and	CCONJ
ital-2241	11	9	administer	administer	VERB
ital-2241	11	10	by	by	ADP
ital-2241	11	11	the	the	DET
ital-2241	11	12	web	web	PROPN
ital-2241	11	13	development	development	PROPN
ital-2241	11	14	librarian	librarian	PROPN
ital-2241	11	15	.	.	PUNCT
ital-2241	12	1	librarians	librarian	NOUN
ital-2241	12	2	and	and	CCONJ
ital-2241	12	3	library	library	NOUN
ital-2241	12	4	users	user	NOUN
ital-2241	12	5	have	have	AUX
ital-2241	12	6	found	find	VERB
ital-2241	12	7	the	the	DET
ital-2241	12	8	i	i	NOUN
ital-2241	12	9	m	m	VERB
ital-2241	12	10	interface	interface	NOUN
ital-2241	12	11	to	to	PART
ital-2241	12	12	be	be	AUX
ital-2241	12	13	intuitive	intuitive	ADJ
ital-2241	12	14	.	.	PUNCT
ital-2241	13	1	in	in	ADP
ital-2241	13	2	addition	addition	NOUN
ital-2241	13	3	to	to	ADP
ital-2241	13	4	helpful	helpful	ADJ
ital-2241	13	5	chat	chat	NOUN
ital-2241	13	6	reference	reference	NOUN
ital-2241	13	7	features	feature	VERB
ital-2241	13	8	such	such	ADJ
ital-2241	13	9	as	as	ADP
ital-2241	13	10	statistics	statistic	NOUN
ital-2241	13	11	capture	capture	VERB
ital-2241	13	12	,	,	PUNCT
ital-2241	13	13	queues	queue	NOUN
ital-2241	13	14	,	,	PUNCT
ital-2241	13	15	transfer	transfer	NOUN
ital-2241	13	16	,	,	PUNCT
ital-2241	13	17	linking	link	VERB
ital-2241	13	18	to	to	ADP
ital-2241	13	19	meebo	meebo	NOUN
ital-2241	13	20	widgets	widget	NOUN
ital-2241	13	21	,	,	PUNCT
ital-2241	13	22	openfire	openfire	NOUN
ital-2241	13	23	offers	offer	VERB
ital-2241	13	24	the	the	DET
ital-2241	13	25	unique	unique	ADJ
ital-2241	13	26	capability	capability	NOUN
ital-2241	13	27	to	to	PART
ital-2241	13	28	host	host	VERB
ital-2241	13	29	an	an	DET
ital-2241	13	30	internal	internal	ADJ
ital-2241	13	31	i	i	PRON
ital-2241	13	32	m	m	VERB
ital-2241	13	33	network	network	NOUN
ital-2241	13	34	within	within	ADP
ital-2241	13	35	the	the	DET
ital-2241	13	36	library	library	NOUN
ital-2241	13	37	.	.	PUNCT
ital-2241	14	1	ian	ian	PROPN
ital-2241	14	2	chan	chan	PROPN
ital-2241	14	3	(	(	PUNCT
ital-2241	14	4	ichan@csusm.edu	ichan@csusm.edu	SPACE
ital-2241	14	5	)	)	PUNCT
ital-2241	14	6	is	be	AUX
ital-2241	14	7	web	web	NOUN
ital-2241	14	8	development	development	PROPN
ital-2241	14	9	librarian	librarian	PROPN
ital-2241	14	10	,	,	PUNCT
ital-2241	14	11	california	california	PROPN
ital-2241	14	12	state	state	PROPN
ital-2241	14	13	university	university	PROPN
ital-2241	14	14	san	san	PROPN
ital-2241	14	15	marcos	marcos	PROPN
ital-2241	14	16	,	,	PUNCT
ital-2241	14	17	pearl	pearl	NOUN
ital-2241	14	18	ly	ly	X
ital-2241	14	19	(	(	PUNCT
ital-2241	14	20	pmly@pasadena.edu	pmly@pasadena.edu	SPACE
ital-2241	14	21	)	)	PUNCT
ital-2241	14	22	is	be	AUX
ital-2241	14	23	access	access	NOUN
ital-2241	14	24	services	service	NOUN
ital-2241	14	25	&	&	CCONJ
ital-2241	14	26	emerging	emerge	VERB
ital-2241	14	27	technologies	technology	NOUN
ital-2241	14	28	librarian	librarian	PROPN
ital-2241	14	29	,	,	PUNCT
ital-2241	14	30	pasadena	pasadena	PROPN
ital-2241	14	31	community	community	PROPN
ital-2241	14	32	college	college	PROPN
ital-2241	14	33	,	,	PUNCT
ital-2241	14	34	pasadena	pasadena	PROPN
ital-2241	14	35	,	,	PUNCT
ital-2241	14	36	and	and	CCONJ
ital-2241	14	37	yvonne	yvonne	PROPN
ital-2241	14	38	meulemans	meulemans	PROPN
ital-2241	14	39	(	(	PUNCT
ital-2241	14	40	ymeulema@csusm.edu	ymeulema@csusm.edu	SPACE
ital-2241	14	41	)	)	PUNCT
ital-2241	14	42	is	be	AUX
ital-2241	14	43	information	information	NOUN
ital-2241	14	44	literacy	literacy	NOUN
ital-2241	14	45	program	program	NOUN
ital-2241	14	46	coordinator	coordinator	NOUN
ital-2241	14	47	,	,	PUNCT
ital-2241	14	48	california	california	PROPN
ital-2241	14	49	state	state	PROPN
ital-2241	14	50	university	university	PROPN
ital-2241	14	51	san	san	PROPN
ital-2241	14	52	marcos	marcos	PROPN
ital-2241	14	53	,	,	PUNCT
ital-2241	14	54	california	california	PROPN
ital-2241	14	55	.	.	PUNCT
ital-2241	15	1	extending	extend	VERB
ital-2241	15	2	i	i	PROPN
ital-2241	15	3	m	m	VERB
ital-2241	15	4	beyond	beyond	ADP
ital-2241	15	5	the	the	DET
ital-2241	15	6	reference	reference	NOUN
ital-2241	15	7	desk	desk	NOUN
ital-2241	15	8	|	|	PROPN
ital-2241	15	9	chan	chan	PROPN
ital-2241	15	10	,	,	PUNCT
ital-2241	15	11	ly	ly	X
ital-2241	15	12	,	,	PUNCT
ital-2241	15	13	and	and	CCONJ
ital-2241	15	14	meulemans	meuleman	NOUN
ital-2241	15	15	5	5	NUM
ital-2241	15	16	in	in	ADP
ital-2241	15	17	this	this	DET
ital-2241	15	18	article	article	NOUN
ital-2241	15	19	,	,	PUNCT
ital-2241	15	20	the	the	DET
ital-2241	15	21	authors	author	NOUN
ital-2241	15	22	present	present	VERB
ital-2241	15	23	a	a	DET
ital-2241	15	24	literature	literature	NOUN
ital-2241	15	25	review	review	NOUN
ital-2241	15	26	on	on	ADP
ital-2241	15	27	i	i	PRON
ital-2241	15	28	m	m	VERB
ital-2241	15	29	as	as	ADP
ital-2241	15	30	a	a	DET
ital-2241	15	31	workplace	workplace	ADJ
ital-2241	15	32	communication	communication	NOUN
ital-2241	15	33	tool	tool	NOUN
ital-2241	15	34	and	and	CCONJ
ital-2241	15	35	its	its	PRON
ital-2241	15	36	successful	successful	ADJ
ital-2241	15	37	use	use	NOUN
ital-2241	15	38	in	in	ADP
ital-2241	15	39	libraries	library	NOUN
ital-2241	15	40	for	for	ADP
ital-2241	15	41	chat	chat	NOUN
ital-2241	15	42	reference	reference	NOUN
ital-2241	15	43	services	service	NOUN
ital-2241	15	44	.	.	PUNCT
ital-2241	16	1	a	a	DET
ital-2241	16	2	case	case	NOUN
ital-2241	16	3	study	study	VERB
ital-2241	16	4	on	on	ADP
ital-2241	16	5	the	the	DET
ital-2241	16	6	selection	selection	NOUN
ital-2241	16	7	,	,	PUNCT
ital-2241	16	8	implementation	implementation	NOUN
ital-2241	16	9	,	,	PUNCT
ital-2241	16	10	and	and	CCONJ
ital-2241	16	11	evaluation	evaluation	NOUN
ital-2241	16	12	of	of	ADP
ital-2241	16	13	openfire	openfire	NOUN
ital-2241	16	14	for	for	ADP
ital-2241	16	15	use	use	NOUN
ital-2241	16	16	in	in	ADP
ital-2241	16	17	chat	chat	NOUN
ital-2241	16	18	reference	reference	NOUN
ital-2241	16	19	and	and	CCONJ
ital-2241	16	20	as	as	SCONJ
ital-2241	16	21	an	an	DET
ital-2241	16	22	internal	internal	ADJ
ital-2241	16	23	network	network	NOUN
ital-2241	16	24	will	will	AUX
ital-2241	16	25	be	be	AUX
ital-2241	16	26	discussed	discuss	VERB
ital-2241	16	27	.	.	PUNCT
ital-2241	17	1	in	in	ADP
ital-2241	17	2	addition	addition	NOUN
ital-2241	17	3	,	,	PUNCT
ital-2241	17	4	survey	survey	VERB
ital-2241	17	5	results	result	NOUN
ital-2241	17	6	on	on	ADP
ital-2241	17	7	the	the	DET
ital-2241	17	8	library	library	NOUN
ital-2241	17	9	staff	staff	NOUN
ital-2241	17	10	use	use	NOUN
ital-2241	17	11	of	of	ADP
ital-2241	17	12	the	the	DET
ital-2241	17	13	internal	internal	ADJ
ital-2241	17	14	i	i	PRON
ital-2241	17	15	m	m	VERB
ital-2241	17	16	network	network	NOUN
ital-2241	17	17	and	and	CCONJ
ital-2241	17	18	its	its	PRON
ital-2241	17	19	implications	implication	NOUN
ital-2241	17	20	for	for	ADP
ital-2241	17	21	collaboration	collaboration	NOUN
ital-2241	17	22	and	and	CCONJ
ital-2241	17	23	increased	increase	VERB
ital-2241	17	24	communication	communication	NOUN
ital-2241	17	25	are	be	AUX
ital-2241	17	26	shared	share	VERB
ital-2241	17	27	.	.	PUNCT
ital-2241	18	1	literature	literature	NOUN
ital-2241	18	2	review	review	NOUN
ital-2241	18	3	although	although	SCONJ
ital-2241	18	4	there	there	PRON
ital-2241	18	5	is	be	VERB
ital-2241	18	6	a	a	DET
ital-2241	18	7	great	great	ADJ
ital-2241	18	8	deal	deal	NOUN
ital-2241	18	9	of	of	ADP
ital-2241	18	10	literature	literature	NOUN
ital-2241	18	11	on	on	ADP
ital-2241	18	12	i	i	PROPN
ital-2241	18	13	m	m	VERB
ital-2241	18	14	for	for	ADP
ital-2241	18	15	library	library	NOUN
ital-2241	18	16	reference	reference	NOUN
ital-2241	18	17	services	service	NOUN
ital-2241	18	18	,	,	PUNCT
ital-2241	18	19	publications	publication	NOUN
ital-2241	18	20	on	on	ADP
ital-2241	18	21	the	the	DET
ital-2241	18	22	use	use	NOUN
ital-2241	18	23	of	of	ADP
ital-2241	18	24	i	i	PRON
ital-2241	18	25	m	m	VERB
ital-2241	18	26	in	in	ADP
ital-2241	18	27	libraries	library	NOUN
ital-2241	18	28	for	for	ADP
ital-2241	18	29	internal	internal	ADJ
ital-2241	18	30	communications	communication	NOUN
ital-2241	18	31	do	do	AUX
ital-2241	18	32	not	not	PART
ital-2241	18	33	appear	appear	VERB
ital-2241	18	34	in	in	ADP
ital-2241	18	35	the	the	DET
ital-2241	18	36	professional	professional	ADJ
ital-2241	18	37	literature	literature	NOUN
ital-2241	18	38	.	.	PUNCT
ital-2241	19	1	a	a	DET
ital-2241	19	2	review	review	NOUN
ital-2241	19	3	of	of	ADP
ital-2241	19	4	library	library	NOUN
ital-2241	19	5	and	and	CCONJ
ital-2241	19	6	information	information	NOUN
ital-2241	19	7	science	science	NOUN
ital-2241	19	8	(	(	PUNCT
ital-2241	19	9	lis	lis	ADJ
ital-2241	19	10	)	)	PUNCT
ital-2241	19	11	literature	literature	NOUN
ital-2241	19	12	has	have	AUX
ital-2241	19	13	revealed	reveal	VERB
ital-2241	19	14	very	very	ADV
ital-2241	19	15	limited	limited	ADJ
ital-2241	19	16	work	work	NOUN
ital-2241	19	17	on	on	ADP
ital-2241	19	18	this	this	DET
ital-2241	19	19	aspect	aspect	NOUN
ital-2241	19	20	of	of	ADP
ital-2241	19	21	instant	instant	ADJ
ital-2241	19	22	messaging	messaging	NOUN
ital-2241	19	23	.	.	PUNCT
ital-2241	20	1	however	however	ADV
ital-2241	20	2	,	,	PUNCT
ital-2241	20	3	a	a	DET
ital-2241	20	4	wider	wide	ADJ
ital-2241	20	5	literature	literature	NOUN
ital-2241	20	6	review	review	NOUN
ital-2241	20	7	in	in	ADP
ital-2241	20	8	the	the	DET
ital-2241	20	9	fields	field	NOUN
ital-2241	20	10	of	of	ADP
ital-2241	20	11	communications	communication	NOUN
ital-2241	20	12	,	,	PUNCT
ital-2241	20	13	computer	computer	NOUN
ital-2241	20	14	science	science	NOUN
ital-2241	20	15	,	,	PUNCT
ital-2241	20	16	and	and	CCONJ
ital-2241	20	17	business	business	NOUN
ital-2241	20	18	,	,	PUNCT
ital-2241	20	19	indicates	indicate	VERB
ital-2241	20	20	there	there	PRON
ital-2241	20	21	is	be	VERB
ital-2241	20	22	growing	grow	VERB
ital-2241	20	23	interest	interest	NOUN
ital-2241	20	24	in	in	ADP
ital-2241	20	25	studying	study	VERB
ital-2241	20	26	the	the	DET
ital-2241	20	27	benefits	benefit	NOUN
ital-2241	20	28	of	of	ADP
ital-2241	20	29	i	i	PRON
ital-2241	20	30	m	m	VERB
ital-2241	20	31	within	within	ADP
ital-2241	20	32	organizations	organization	NOUN
ital-2241	20	33	.	.	PUNCT
ital-2241	21	1	instant	instant	ADJ
ital-2241	21	2	messaging	messaging	NOUN
ital-2241	21	3	in	in	ADP
ital-2241	21	4	the	the	DET
ital-2241	21	5	workplace	workplace	NOUN
ital-2241	21	6	in	in	ADP
ital-2241	21	7	the	the	DET
ital-2241	21	8	workplace	workplace	NOUN
ital-2241	21	9	,	,	PUNCT
ital-2241	21	10	i	i	PRON
ital-2241	21	11	m	m	VERB
ital-2241	21	12	can	can	AUX
ital-2241	21	13	offer	offer	VERB
ital-2241	21	14	a	a	DET
ital-2241	21	15	cost	cost	NOUN
ital-2241	21	16	-	-	PUNCT
ital-2241	21	17	effective	effective	ADJ
ital-2241	21	18	means	mean	NOUN
ital-2241	21	19	of	of	ADP
ital-2241	21	20	connecting	connect	VERB
ital-2241	21	21	in	in	ADP
ital-2241	21	22	real	real	ADJ
ital-2241	21	23	-	-	PUNCT
ital-2241	21	24	time	time	NOUN
ital-2241	21	25	and	and	CCONJ
ital-2241	21	26	may	may	AUX
ital-2241	21	27	increase	increase	VERB
ital-2241	21	28	communication	communication	NOUN
ital-2241	21	29	effectiveness	effectiveness	NOUN
ital-2241	21	30	between	between	ADP
ital-2241	21	31	employees	employee	NOUN
ital-2241	21	32	.	.	PUNCT
ital-2241	22	1	it	it	PRON
ital-2241	22	2	offers	offer	VERB
ital-2241	22	3	a	a	DET
ital-2241	22	4	number	number	NOUN
ital-2241	22	5	of	of	ADP
ital-2241	22	6	advantages	advantage	NOUN
ital-2241	22	7	over	over	ADP
ital-2241	22	8	email	email	NOUN
ital-2241	22	9	,	,	PUNCT
ital-2241	22	10	telephone	telephone	NOUN
ital-2241	22	11	,	,	PUNCT
ital-2241	22	12	and	and	CCONJ
ital-2241	22	13	face	face	NOUN
ital-2241	22	14	-	-	PUNCT
ital-2241	22	15	to	to	ADP
ital-2241	22	16	-	-	PUNCT
ital-2241	22	17	face	face	NOUN
ital-2241	22	18	that	that	SCONJ
ital-2241	22	19	we	we	PRON
ital-2241	22	20	will	will	AUX
ital-2241	22	21	discuss	discuss	VERB
ital-2241	22	22	further	far	ADV
ital-2241	22	23	in	in	ADP
ital-2241	22	24	the	the	DET
ital-2241	22	25	following	follow	VERB
ital-2241	22	26	section	section	NOUN
ital-2241	22	27	.	.	PUNCT
ital-2241	23	1	within	within	ADP
ital-2241	23	2	the	the	DET
ital-2241	23	3	academic	academic	ADJ
ital-2241	23	4	library	library	NOUN
ital-2241	23	5	,	,	PUNCT
ital-2241	23	6	i	i	PRON
ital-2241	23	7	m	m	VERB
ital-2241	23	8	offers	offer	VERB
ital-2241	23	9	the	the	DET
ital-2241	23	10	possibility	possibility	NOUN
ital-2241	23	11	of	of	ADP
ital-2241	23	12	not	not	PART
ital-2241	23	13	only	only	ADV
ital-2241	23	14	improving	improve	VERB
ital-2241	23	15	access	access	NOUN
ital-2241	23	16	to	to	ADP
ital-2241	23	17	librarians	librarian	NOUN
ital-2241	23	18	for	for	ADP
ital-2241	23	19	research	research	NOUN
ital-2241	23	20	help	help	NOUN
ital-2241	23	21	but	but	CCONJ
ital-2241	23	22	also	also	ADV
ital-2241	23	23	provides	provide	VERB
ital-2241	23	24	the	the	DET
ital-2241	23	25	opportunity	opportunity	NOUN
ital-2241	23	26	to	to	PART
ital-2241	23	27	enhance	enhance	VERB
ital-2241	23	28	communication	communication	NOUN
ital-2241	23	29	and	and	CCONJ
ital-2241	23	30	collaboration	collaboration	NOUN
ital-2241	23	31	throughout	throughout	ADP
ital-2241	23	32	the	the	DET
ital-2241	23	33	entire	entire	ADJ
ital-2241	23	34	organization	organization	NOUN
ital-2241	23	35	.	.	PUNCT
ital-2241	24	1	research	research	NOUN
ital-2241	24	2	findings	finding	NOUN
ital-2241	24	3	indicate	indicate	VERB
ital-2241	24	4	that	that	SCONJ
ital-2241	24	5	i	i	PRON
ital-2241	24	6	m	m	VERB
ital-2241	24	7	allows	allow	VERB
ital-2241	24	8	coworkers	coworker	NOUN
ital-2241	24	9	to	to	PART
ital-2241	24	10	maintain	maintain	VERB
ital-2241	24	11	a	a	DET
ital-2241	24	12	sense	sense	NOUN
ital-2241	24	13	of	of	ADP
ital-2241	24	14	connection	connection	NOUN
ital-2241	24	15	and	and	CCONJ
ital-2241	24	16	context	context	NOUN
ital-2241	24	17	that	that	PRON
ital-2241	24	18	is	be	AUX
ital-2241	24	19	different	different	ADJ
ital-2241	24	20	from	from	ADP
ital-2241	24	21	email	email	NOUN
ital-2241	24	22	,	,	PUNCT
ital-2241	24	23	face	face	NOUN
ital-2241	24	24	-	-	PUNCT
ital-2241	24	25	to	to	ADP
ital-2241	24	26	-	-	PUNCT
ital-2241	24	27	face	face	NOUN
ital-2241	24	28	(	(	PUNCT
ital-2241	24	29	ftf	ftf	PROPN
ital-2241	24	30	)	)	PUNCT
ital-2241	24	31	,	,	PUNCT
ital-2241	24	32	and	and	CCONJ
ital-2241	24	33	phone	phone	NOUN
ital-2241	24	34	conversations.1	conversations.1	NOUN
ital-2241	24	35	each	each	PRON
ital-2241	24	36	i	i	PRON
ital-2241	24	37	m	m	VERB
ital-2241	24	38	conversation	conversation	NOUN
ital-2241	24	39	is	be	AUX
ital-2241	24	40	designed	design	VERB
ital-2241	24	41	to	to	PART
ital-2241	24	42	display	display	VERB
ital-2241	24	43	as	as	ADP
ital-2241	24	44	a	a	DET
ital-2241	24	45	single	single	ADJ
ital-2241	24	46	textual	textual	ADJ
ital-2241	24	47	thread	thread	NOUN
ital-2241	24	48	with	with	ADP
ital-2241	24	49	one	one	NUM
ital-2241	24	50	window	window	NOUN
ital-2241	24	51	per	per	ADP
ital-2241	24	52	conversation	conversation	NOUN
ital-2241	24	53	.	.	PUNCT
ital-2241	25	1	the	the	DET
ital-2241	25	2	contributions	contribution	NOUN
ital-2241	25	3	from	from	ADP
ital-2241	25	4	each	each	DET
ital-2241	25	5	person	person	NOUN
ital-2241	25	6	in	in	ADP
ital-2241	25	7	the	the	DET
ital-2241	25	8	discussion	discussion	NOUN
ital-2241	25	9	are	be	AUX
ital-2241	25	10	clearly	clearly	ADV
ital-2241	25	11	indicated	indicate	VERB
ital-2241	25	12	and	and	CCONJ
ital-2241	25	13	it	it	PRON
ital-2241	25	14	is	be	AUX
ital-2241	25	15	easy	easy	ADJ
ital-2241	25	16	to	to	PART
ital-2241	25	17	review	review	VERB
ital-2241	25	18	what	what	PRON
ital-2241	25	19	has	have	AUX
ital-2241	25	20	been	be	AUX
ital-2241	25	21	said	say	VERB
ital-2241	25	22	.	.	PUNCT
ital-2241	26	1	this	this	DET
ital-2241	26	2	design	design	NOUN
ital-2241	26	3	supports	support	VERB
ital-2241	26	4	the	the	DET
ital-2241	26	5	intermittent	intermittent	ADJ
ital-2241	26	6	reconnection	reconnection	NOUN
ital-2241	26	7	of	of	ADP
ital-2241	26	8	conversation	conversation	NOUN
ital-2241	26	9	and	and	CCONJ
ital-2241	26	10	in	in	ADP
ital-2241	26	11	contrast	contrast	NOUN
ital-2241	26	12	to	to	ADP
ital-2241	26	13	email	email	NOUN
ital-2241	26	14	,	,	PUNCT
ital-2241	26	15	“	"	PUNCT
ital-2241	26	16	intermittent	intermittent	ADJ
ital-2241	26	17	instant	instant	ADJ
ital-2241	26	18	messages	message	NOUN
ital-2241	26	19	were	be	AUX
ital-2241	26	20	thought	think	VERB
ital-2241	26	21	to	to	PART
ital-2241	26	22	be	be	AUX
ital-2241	26	23	more	more	ADV
ital-2241	26	24	immersive	immersive	ADJ
ital-2241	26	25	and	and	CCONJ
ital-2241	26	26	to	to	PART
ital-2241	26	27	give	give	VERB
ital-2241	26	28	more	more	ADJ
ital-2241	26	29	of	of	ADP
ital-2241	26	30	a	a	DET
ital-2241	26	31	sense	sense	NOUN
ital-2241	26	32	of	of	ADP
ital-2241	26	33	a	a	DET
ital-2241	26	34	shared	share	VERB
ital-2241	26	35	space	space	NOUN
ital-2241	26	36	and	and	CCONJ
ital-2241	26	37	context	context	NOUN
ital-2241	26	38	than	than	ADP
ital-2241	26	39	such	such	ADJ
ital-2241	26	40	email	email	NOUN
ital-2241	26	41	exchanges	exchange	NOUN
ital-2241	26	42	.	.	PUNCT
ital-2241	27	1	”2	”2	ADJ
ital-2241	27	2	through	through	ADP
ital-2241	27	3	the	the	DET
ital-2241	27	4	use	use	NOUN
ital-2241	27	5	of	of	ADP
ital-2241	27	6	i	i	PRON
ital-2241	27	7	m	m	PROPN
ital-2241	27	8	,	,	PUNCT
ital-2241	27	9	coworkers	coworker	NOUN
ital-2241	27	10	gain	gain	VERB
ital-2241	27	11	a	a	DET
ital-2241	27	12	highly	highly	ADV
ital-2241	27	13	interactive	interactive	ADJ
ital-2241	27	14	channel	channel	NOUN
ital-2241	27	15	of	of	ADP
ital-2241	27	16	communication	communication	NOUN
ital-2241	27	17	that	that	PRON
ital-2241	27	18	is	be	AUX
ital-2241	27	19	not	not	PART
ital-2241	27	20	available	available	ADJ
ital-2241	27	21	via	via	ADP
ital-2241	27	22	other	other	ADJ
ital-2241	27	23	methods	method	NOUN
ital-2241	27	24	of	of	ADP
ital-2241	27	25	communication.3	communication.3	PROPN
ital-2241	27	26	phone	phone	NOUN
ital-2241	27	27	and	and	CCONJ
ital-2241	27	28	ftf	ftf	NOUN
ital-2241	27	29	conversations	conversation	NOUN
ital-2241	27	30	are	be	AUX
ital-2241	27	31	two	two	NUM
ital-2241	27	32	of	of	ADP
ital-2241	27	33	the	the	DET
ital-2241	27	34	most	most	ADV
ital-2241	27	35	common	common	ADJ
ital-2241	27	36	forms	form	NOUN
ital-2241	27	37	of	of	ADP
ital-2241	27	38	interruption	interruption	NOUN
ital-2241	27	39	within	within	ADP
ital-2241	27	40	the	the	DET
ital-2241	27	41	workplace.4	workplace.4	ADJ
ital-2241	27	42	however	however	ADV
ital-2241	27	43	,	,	PUNCT
ital-2241	27	44	garrett	garrett	PROPN
ital-2241	27	45	and	and	CCONJ
ital-2241	27	46	danziger	danziger	PROPN
ital-2241	27	47	found	find	VERB
ital-2241	27	48	that	that	SCONJ
ital-2241	27	49	“	"	PUNCT
ital-2241	27	50	instant	instant	ADJ
ital-2241	27	51	messaging	messaging	NOUN
ital-2241	27	52	in	in	ADP
ital-2241	27	53	the	the	DET
ital-2241	27	54	workplace	workplace	NOUN
ital-2241	27	55	simultaneously	simultaneously	ADV
ital-2241	27	56	promotes	promote	VERB
ital-2241	27	57	more	more	ADV
ital-2241	27	58	frequent	frequent	ADJ
ital-2241	27	59	communications	communication	NOUN
ital-2241	27	60	and	and	CCONJ
ital-2241	27	61	reduces	reduce	VERB
ital-2241	27	62	interruptions	interruption	NOUN
ital-2241	27	63	.	.	PUNCT
ital-2241	27	64	”5	”5	PUNCT
ital-2241	28	1	participants	participant	NOUN
ital-2241	28	2	reported	report	VERB
ital-2241	28	3	they	they	PRON
ital-2241	28	4	were	be	AUX
ital-2241	28	5	better	well	ADJ
ital-2241	28	6	able	able	ADJ
ital-2241	28	7	to	to	PART
ital-2241	28	8	manage	manage	VERB
ital-2241	28	9	disruptions	disruption	NOUN
ital-2241	28	10	using	use	VERB
ital-2241	28	11	i	i	PRON
ital-2241	28	12	m	m	NOUN
ital-2241	28	13	and	and	CCONJ
ital-2241	28	14	that	that	SCONJ
ital-2241	28	15	i	i	PRON
ital-2241	28	16	m	m	AUX
ital-2241	28	17	did	do	AUX
ital-2241	28	18	not	not	PART
ital-2241	28	19	increase	increase	VERB
ital-2241	28	20	their	their	PRON
ital-2241	28	21	communication	communication	NOUN
ital-2241	28	22	time	time	NOUN
ital-2241	28	23	.	.	PUNCT
ital-2241	29	1	the	the	DET
ital-2241	29	2	findings	finding	NOUN
ital-2241	29	3	of	of	ADP
ital-2241	29	4	this	this	DET
ital-2241	29	5	study	study	NOUN
ital-2241	29	6	revealed	reveal	VERB
ital-2241	29	7	that	that	SCONJ
ital-2241	29	8	some	some	DET
ital-2241	29	9	communication	communication	NOUN
ital-2241	29	10	that	that	PRON
ital-2241	29	11	otherwise	otherwise	ADV
ital-2241	29	12	may	may	AUX
ital-2241	29	13	have	have	AUX
ital-2241	29	14	occurred	occur	VERB
ital-2241	29	15	over	over	ADP
ital-2241	29	16	email	email	NOUN
ital-2241	29	17	,	,	PUNCT
ital-2241	29	18	by	by	ADP
ital-2241	29	19	telephone	telephone	NOUN
ital-2241	29	20	,	,	PUNCT
ital-2241	29	21	or	or	CCONJ
ital-2241	29	22	in	in	ADP
ital-2241	29	23	-	-	PUNCT
ital-2241	29	24	person	person	NOUN
ital-2241	29	25	were	be	AUX
ital-2241	29	26	instead	instead	ADV
ital-2241	29	27	delivered	deliver	VERB
ital-2241	29	28	via	via	ADP
ital-2241	29	29	i	i	PRON
ital-2241	29	30	m.	m.	NOUN
ital-2241	29	31	this	this	PRON
ital-2241	29	32	likely	likely	ADV
ital-2241	29	33	contributed	contribute	VERB
ital-2241	29	34	to	to	ADP
ital-2241	29	35	the	the	DET
ital-2241	29	36	reduced	reduce	VERB
ital-2241	29	37	interruptions	interruption	NOUN
ital-2241	29	38	because	because	SCONJ
ital-2241	29	39	i	i	PRON
ital-2241	29	40	m	m	AUX
ital-2241	29	41	does	do	AUX
ital-2241	29	42	not	not	PART
ital-2241	29	43	require	require	VERB
ital-2241	29	44	full	full	ADJ
ital-2241	29	45	and	and	CCONJ
ital-2241	29	46	immediate	immediate	ADJ
ital-2241	29	47	attention	attention	NOUN
ital-2241	29	48	unlike	unlike	ADP
ital-2241	29	49	a	a	DET
ital-2241	29	50	phone	phone	NOUN
ital-2241	29	51	call	call	NOUN
ital-2241	29	52	or	or	CCONJ
ital-2241	29	53	face	face	NOUN
ital-2241	29	54	-	-	PUNCT
ital-2241	29	55	to	to	ADP
ital-2241	29	56	-	-	PUNCT
ital-2241	29	57	face	face	NOUN
ital-2241	29	58	communication	communication	NOUN
ital-2241	29	59	.	.	PUNCT
ital-2241	30	1	in	in	ADP
ital-2241	30	2	addition	addition	NOUN
ital-2241	30	3	,	,	PUNCT
ital-2241	30	4	i	i	PRON
ital-2241	30	5	m	m	VERB
ital-2241	30	6	study	study	NOUN
ital-2241	30	7	participants	participant	NOUN
ital-2241	30	8	reported	report	VERB
ital-2241	30	9	the	the	DET
ital-2241	30	10	ability	ability	NOUN
ital-2241	30	11	to	to	PART
ital-2241	30	12	negotiate	negotiate	VERB
ital-2241	30	13	their	their	PRON
ital-2241	30	14	availability	availability	NOUN
ital-2241	30	15	through	through	ADP
ital-2241	30	16	postponing	postpone	VERB
ital-2241	30	17	conversations	conversation	NOUN
ital-2241	30	18	,	,	PUNCT
ital-2241	30	19	information	information	NOUN
ital-2241	30	20	technology	technology	NOUN
ital-2241	30	21	and	and	CCONJ
ital-2241	30	22	libraries	library	NOUN
ital-2241	30	23	|	|	NOUN
ital-2241	30	24	september	september	PROPN
ital-2241	30	25	2012	2012	NUM
ital-2241	30	26	6	6	NUM
ital-2241	30	27	and	and	CCONJ
ital-2241	30	28	these	these	DET
ital-2241	30	29	findings	finding	NOUN
ital-2241	30	30	support	support	VERB
ital-2241	30	31	earlier	early	ADJ
ital-2241	30	32	studies	study	NOUN
ital-2241	30	33	suggesting	suggest	VERB
ital-2241	30	34	i	i	PRON
ital-2241	30	35	m	m	VERB
ital-2241	30	36	is	be	AUX
ital-2241	30	37	less	less	ADV
ital-2241	30	38	intrusive	intrusive	ADJ
ital-2241	30	39	than	than	ADP
ital-2241	30	40	traditional	traditional	ADJ
ital-2241	30	41	communication	communication	NOUN
ital-2241	30	42	methods	method	NOUN
ital-2241	30	43	for	for	ADP
ital-2241	30	44	determining	determine	VERB
ital-2241	30	45	availability	availability	NOUN
ital-2241	30	46	of	of	ADP
ital-2241	30	47	coworkers.6	coworkers.6	ADJ
ital-2241	30	48	a	a	DET
ital-2241	30	49	number	number	NOUN
ital-2241	30	50	of	of	ADP
ital-2241	30	51	research	research	NOUN
ital-2241	30	52	studies	study	NOUN
ital-2241	30	53	show	show	VERB
ital-2241	30	54	that	that	SCONJ
ital-2241	30	55	i	i	PRON
ital-2241	30	56	m	m	AUX
ital-2241	30	57	improves	improve	VERB
ital-2241	30	58	teamwork	teamwork	NOUN
ital-2241	30	59	and	and	CCONJ
ital-2241	30	60	is	be	AUX
ital-2241	30	61	useful	useful	ADJ
ital-2241	30	62	for	for	ADP
ital-2241	30	63	discussing	discuss	VERB
ital-2241	30	64	complex	complex	ADJ
ital-2241	30	65	tasks	task	NOUN
ital-2241	30	66	.	.	PUNCT
ital-2241	31	1	huang	huang	PROPN
ital-2241	31	2	,	,	PUNCT
ital-2241	31	3	hung	hung	PROPN
ital-2241	31	4	,	,	PUNCT
ital-2241	31	5	and	and	CCONJ
ital-2241	31	6	chen	chen	PROPN
ital-2241	31	7	compared	compare	VERB
ital-2241	31	8	the	the	DET
ital-2241	31	9	effectiveness	effectiveness	NOUN
ital-2241	31	10	of	of	ADP
ital-2241	31	11	email	email	NOUN
ital-2241	31	12	and	and	CCONJ
ital-2241	31	13	i	i	PRON
ital-2241	31	14	m	m	VERB
ital-2241	31	15	and	and	CCONJ
ital-2241	31	16	the	the	DET
ital-2241	31	17	number	number	NOUN
ital-2241	31	18	of	of	ADP
ital-2241	31	19	new	new	ADJ
ital-2241	31	20	ideas	idea	NOUN
ital-2241	31	21	;	;	PUNCT
ital-2241	31	22	they	they	PRON
ital-2241	31	23	found	find	VERB
ital-2241	31	24	that	that	SCONJ
ital-2241	31	25	groups	group	NOUN
ital-2241	31	26	utilizing	utilize	VERB
ital-2241	31	27	i	i	PRON
ital-2241	31	28	m	m	AUX
ital-2241	31	29	generated	generate	VERB
ital-2241	31	30	more	more	ADJ
ital-2241	31	31	ideas	idea	NOUN
ital-2241	31	32	than	than	ADP
ital-2241	31	33	the	the	DET
ital-2241	31	34	email	email	NOUN
ital-2241	31	35	groups.7	groups.7	NOUN
ital-2241	31	36	they	they	PRON
ital-2241	31	37	suggested	suggest	VERB
ital-2241	31	38	that	that	SCONJ
ital-2241	31	39	the	the	DET
ital-2241	31	40	spontaneous	spontaneous	ADJ
ital-2241	31	41	and	and	CCONJ
ital-2241	31	42	rapid	rapid	ADJ
ital-2241	31	43	interchanges	interchange	NOUN
ital-2241	31	44	typical	typical	ADJ
ital-2241	31	45	of	of	ADP
ital-2241	31	46	i	i	PRON
ital-2241	31	47	m	m	AUX
ital-2241	31	48	facilitates	facilitates	AUX
ital-2241	31	49	brainstorming	brainstorm	VERB
ital-2241	31	50	between	between	ADP
ital-2241	31	51	team	team	NOUN
ital-2241	31	52	members	member	NOUN
ital-2241	31	53	.	.	PUNCT
ital-2241	32	1	the	the	DET
ital-2241	32	2	information	information	NOUN
ital-2241	32	3	that	that	PRON
ital-2241	32	4	is	be	AUX
ital-2241	32	5	uniquely	uniquely	ADV
ital-2241	32	6	visible	visible	ADJ
ital-2241	32	7	through	through	ADP
ital-2241	32	8	i	i	PRON
ital-2241	32	9	m	m	PROPN
ital-2241	32	10	and	and	CCONJ
ital-2241	32	11	the	the	DET
ital-2241	32	12	ease	ease	NOUN
ital-2241	32	13	of	of	ADP
ital-2241	32	14	sending	send	VERB
ital-2241	32	15	messages	message	NOUN
ital-2241	32	16	help	help	VERB
ital-2241	32	17	create	create	VERB
ital-2241	32	18	opportunities	opportunity	NOUN
ital-2241	32	19	for	for	ADP
ital-2241	32	20	spontaneous	spontaneous	ADJ
ital-2241	32	21	dialog	dialog	NOUN
ital-2241	32	22	.	.	PUNCT
ital-2241	33	1	this	this	PRON
ital-2241	33	2	is	be	AUX
ital-2241	33	3	supported	support	VERB
ital-2241	33	4	by	by	ADP
ital-2241	33	5	a	a	DET
ital-2241	33	6	study	study	NOUN
ital-2241	33	7	by	by	ADP
ital-2241	33	8	quan	quan	PROPN
ital-2241	33	9	-	-	PUNCT
ital-2241	33	10	haase	haase	PROPN
ital-2241	33	11	,	,	PUNCT
ital-2241	33	12	cothrel	cothrel	PROPN
ital-2241	33	13	,	,	PUNCT
ital-2241	33	14	and	and	CCONJ
ital-2241	33	15	wellman	wellman	NOUN
ital-2241	33	16	,	,	PUNCT
ital-2241	33	17	which	which	PRON
ital-2241	33	18	found	find	VERB
ital-2241	33	19	i	i	PRON
ital-2241	33	20	m	m	AUX
ital-2241	33	21	promotes	promote	VERB
ital-2241	33	22	team	team	NOUN
ital-2241	33	23	interaction	interaction	NOUN
ital-2241	33	24	by	by	ADP
ital-2241	33	25	indicating	indicate	VERB
ital-2241	33	26	the	the	DET
ital-2241	33	27	likelihood	likelihood	NOUN
ital-2241	33	28	of	of	ADP
ital-2241	33	29	a	a	DET
ital-2241	33	30	faster	fast	ADJ
ital-2241	33	31	response.8	response.8	X
ital-2241	33	32	ou	ou	X
ital-2241	33	33	et	et	PROPN
ital-2241	33	34	al	al	PROPN
ital-2241	33	35	.	.	PUNCT
ital-2241	33	36	also	also	ADV
ital-2241	33	37	suggest	suggest	VERB
ital-2241	33	38	i	i	PRON
ital-2241	33	39	m	m	VERB
ital-2241	33	40	has	have	VERB
ital-2241	33	41	“	"	PUNCT
ital-2241	33	42	potential	potential	ADJ
ital-2241	33	43	to	to	PART
ital-2241	33	44	empower	empower	VERB
ital-2241	33	45	teamwork	teamwork	NOUN
ital-2241	33	46	by	by	ADP
ital-2241	33	47	establishing	establish	VERB
ital-2241	33	48	social	social	ADJ
ital-2241	33	49	networks	network	NOUN
ital-2241	33	50	and	and	CCONJ
ital-2241	33	51	facilitating	facilitate	VERB
ital-2241	33	52	knowledge	knowledge	NOUN
ital-2241	33	53	sharing	sharing	NOUN
ital-2241	33	54	among	among	ADP
ital-2241	33	55	organizational	organizational	ADJ
ital-2241	33	56	members	member	NOUN
ital-2241	33	57	.	.	PUNCT
ital-2241	33	58	”9	”9	PUNCT
ital-2241	34	1	i	i	PRON
ital-2241	34	2	m	m	VERB
ital-2241	34	3	can	can	AUX
ital-2241	34	4	enhance	enhance	VERB
ital-2241	34	5	the	the	DET
ital-2241	34	6	social	social	ADJ
ital-2241	34	7	connectedness	connectedness	NOUN
ital-2241	34	8	of	of	ADP
ital-2241	34	9	coworkers	coworker	NOUN
ital-2241	34	10	through	through	ADP
ital-2241	34	11	its	its	PRON
ital-2241	34	12	focus	focus	NOUN
ital-2241	34	13	on	on	ADP
ital-2241	34	14	contact	contact	NOUN
ital-2241	34	15	lists	list	NOUN
ital-2241	34	16	and	and	CCONJ
ital-2241	34	17	instant	instant	ADJ
ital-2241	34	18	,	,	PUNCT
ital-2241	34	19	opportunistic	opportunistic	ADJ
ital-2241	34	20	interactivity	interactivity	NOUN
ital-2241	34	21	.	.	PUNCT
ital-2241	35	1	the	the	DET
ital-2241	35	2	informal	informal	ADJ
ital-2241	35	3	and	and	CCONJ
ital-2241	35	4	personalized	personalized	ADJ
ital-2241	35	5	nature	nature	NOUN
ital-2241	35	6	of	of	ADP
ital-2241	35	7	i	i	PRON
ital-2241	35	8	m	m	AUX
ital-2241	35	9	allows	allow	VERB
ital-2241	35	10	workers	worker	NOUN
ital-2241	35	11	to	to	PART
ital-2241	35	12	build	build	VERB
ital-2241	35	13	relationships	relationship	NOUN
ital-2241	35	14	while	while	SCONJ
ital-2241	35	15	promoting	promote	VERB
ital-2241	35	16	the	the	DET
ital-2241	35	17	sharing	sharing	NOUN
ital-2241	35	18	of	of	ADP
ital-2241	35	19	information	information	NOUN
ital-2241	35	20	.	.	PUNCT
ital-2241	36	1	cho	cho	PROPN
ital-2241	36	2	,	,	PUNCT
ital-2241	36	3	trier	trier	PROPN
ital-2241	36	4	,	,	PUNCT
ital-2241	36	5	and	and	CCONJ
ital-2241	36	6	kim	kim	PROPN
ital-2241	36	7	suggest	suggest	VERB
ital-2241	36	8	that	that	SCONJ
ital-2241	36	9	the	the	DET
ital-2241	36	10	use	use	NOUN
ital-2241	36	11	of	of	ADP
ital-2241	36	12	i	i	PRON
ital-2241	36	13	m	m	VERB
ital-2241	36	14	as	as	SCONJ
ital-2241	36	15	a	a	DET
ital-2241	36	16	communication	communication	NOUN
ital-2241	36	17	tool	tool	NOUN
ital-2241	36	18	encourages	encourage	VERB
ital-2241	36	19	unplanned	unplanned	ADJ
ital-2241	36	20	virtual	virtual	ADJ
ital-2241	36	21	hallway	hallway	NOUN
ital-2241	36	22	discussions	discussion	NOUN
ital-2241	36	23	that	that	PRON
ital-2241	36	24	may	may	AUX
ital-2241	36	25	be	be	AUX
ital-2241	36	26	difficult	difficult	ADJ
ital-2241	36	27	for	for	ADP
ital-2241	36	28	those	those	PRON
ital-2241	36	29	located	locate	VERB
ital-2241	36	30	in	in	ADP
ital-2241	36	31	different	different	ADJ
ital-2241	36	32	parts	part	NOUN
ital-2241	36	33	of	of	ADP
ital-2241	36	34	a	a	DET
ital-2241	36	35	building	building	NOUN
ital-2241	36	36	,	,	PUNCT
ital-2241	36	37	campus	campus	NOUN
ital-2241	36	38	,	,	PUNCT
ital-2241	36	39	or	or	CCONJ
ital-2241	36	40	in	in	ADP
ital-2241	36	41	remote	remote	ADJ
ital-2241	36	42	locations.10	locations.10	NOUN
ital-2241	36	43	i	i	PRON
ital-2241	36	44	m	m	VERB
ital-2241	36	45	can	can	AUX
ital-2241	36	46	build	build	VERB
ital-2241	36	47	relationships	relationship	NOUN
ital-2241	36	48	between	between	ADP
ital-2241	36	49	teams	team	NOUN
ital-2241	36	50	and	and	CCONJ
ital-2241	36	51	organizations	organization	NOUN
ital-2241	36	52	where	where	SCONJ
ital-2241	36	53	members	member	NOUN
ital-2241	36	54	are	be	AUX
ital-2241	36	55	in	in	ADP
ital-2241	36	56	physically	physically	ADV
ital-2241	36	57	separated	separate	VERB
ital-2241	36	58	locations	location	NOUN
ital-2241	36	59	.	.	PUNCT
ital-2241	37	1	however	however	ADV
ital-2241	37	2	,	,	PUNCT
ital-2241	37	3	cho	cho	PROPN
ital-2241	37	4	,	,	PUNCT
ital-2241	37	5	trier	trier	PROPN
ital-2241	37	6	,	,	PUNCT
ital-2241	37	7	and	and	CCONJ
ital-2241	37	8	kim	kim	PROPN
ital-2241	37	9	also	also	ADV
ital-2241	37	10	note	note	VERB
ital-2241	37	11	that	that	SCONJ
ital-2241	37	12	i	i	PRON
ital-2241	37	13	m	m	VERB
ital-2241	37	14	is	be	AUX
ital-2241	37	15	more	more	ADV
ital-2241	37	16	successful	successful	ADJ
ital-2241	37	17	in	in	ADP
ital-2241	37	18	building	build	VERB
ital-2241	37	19	relationships	relationship	NOUN
ital-2241	37	20	between	between	ADP
ital-2241	37	21	coworkers	coworker	NOUN
ital-2241	37	22	who	who	PRON
ital-2241	37	23	already	already	ADV
ital-2241	37	24	have	have	VERB
ital-2241	37	25	an	an	DET
ital-2241	37	26	existing	exist	VERB
ital-2241	37	27	relationship	relationship	NOUN
ital-2241	37	28	.	.	PUNCT
ital-2241	38	1	wu	wu	PROPN
ital-2241	38	2	et	et	PROPN
ital-2241	38	3	al	al	PROPN
ital-2241	38	4	.	.	PUNCT
ital-2241	38	5	argue	argue	VERB
ital-2241	38	6	that	that	SCONJ
ital-2241	38	7	by	by	ADP
ital-2241	38	8	helping	help	VERB
ital-2241	38	9	to	to	PART
ital-2241	38	10	build	build	VERB
ital-2241	38	11	the	the	DET
ital-2241	38	12	social	social	ADJ
ital-2241	38	13	network	network	NOUN
ital-2241	38	14	within	within	ADP
ital-2241	38	15	the	the	DET
ital-2241	38	16	organization	organization	NOUN
ital-2241	38	17	,	,	PUNCT
ital-2241	38	18	instant	instant	ADJ
ital-2241	38	19	messaging	messaging	NOUN
ital-2241	38	20	can	can	AUX
ital-2241	38	21	contribute	contribute	VERB
ital-2241	38	22	to	to	AUX
ital-2241	38	23	increased	increase	VERB
ital-2241	38	24	productivity.11	productivity.11	VERB
ital-2241	38	25	several	several	ADJ
ital-2241	38	26	studies	study	NOUN
ital-2241	38	27	have	have	AUX
ital-2241	38	28	cautioned	caution	VERB
ital-2241	38	29	that	that	SCONJ
ital-2241	38	30	i	i	PRON
ital-2241	38	31	m	m	VERB
ital-2241	38	32	,	,	PUNCT
ital-2241	38	33	like	like	ADP
ital-2241	38	34	other	other	ADJ
ital-2241	38	35	forms	form	NOUN
ital-2241	38	36	of	of	ADP
ital-2241	38	37	communication	communication	NOUN
ital-2241	38	38	,	,	PUNCT
ital-2241	38	39	requires	require	VERB
ital-2241	38	40	organizational	organizational	ADJ
ital-2241	38	41	guidelines	guideline	NOUN
ital-2241	38	42	on	on	ADP
ital-2241	38	43	usage	usage	NOUN
ital-2241	38	44	and	and	CCONJ
ital-2241	38	45	best	good	ADJ
ital-2241	38	46	practices	practice	NOUN
ital-2241	38	47	.	.	PUNCT
ital-2241	39	1	mahatanankoon	mahatanankoon	NOUN
ital-2241	39	2	suggests	suggest	VERB
ital-2241	39	3	that	that	SCONJ
ital-2241	39	4	productivity	productivity	NOUN
ital-2241	39	5	or	or	CCONJ
ital-2241	39	6	job	job	NOUN
ital-2241	39	7	satisfaction	satisfaction	NOUN
ital-2241	39	8	may	may	AUX
ital-2241	39	9	decrease	decrease	VERB
ital-2241	39	10	without	without	ADP
ital-2241	39	11	policies	policy	NOUN
ital-2241	39	12	and	and	CCONJ
ital-2241	39	13	workplace	workplace	ADJ
ital-2241	39	14	norms	norm	NOUN
ital-2241	39	15	that	that	PRON
ital-2241	39	16	guide	guide	VERB
ital-2241	39	17	i	i	PRON
ital-2241	39	18	m	m	VERB
ital-2241	39	19	use.12	use.12	ADJ
ital-2241	39	20	other	other	ADJ
ital-2241	39	21	research	research	NOUN
ital-2241	39	22	indicates	indicate	VERB
ital-2241	39	23	that	that	DET
ital-2241	39	24	personality	personality	NOUN
ital-2241	39	25	,	,	PUNCT
ital-2241	39	26	employee	employee	NOUN
ital-2241	39	27	status	status	NOUN
ital-2241	39	28	,	,	PUNCT
ital-2241	39	29	and	and	CCONJ
ital-2241	39	30	working	working	NOUN
ital-2241	39	31	style	style	NOUN
ital-2241	39	32	may	may	AUX
ital-2241	39	33	affect	affect	VERB
ital-2241	39	34	the	the	DET
ital-2241	39	35	usefulness	usefulness	NOUN
ital-2241	39	36	of	of	ADP
ital-2241	39	37	i	i	PRON
ital-2241	39	38	m	m	VERB
ital-2241	39	39	for	for	ADP
ital-2241	39	40	individual	individual	ADJ
ital-2241	39	41	employees.13	employees.13	CCONJ
ital-2241	39	42	some	some	DET
ital-2241	39	43	workers	worker	NOUN
ital-2241	39	44	may	may	AUX
ital-2241	39	45	find	find	VERB
ital-2241	39	46	the	the	DET
ital-2241	39	47	multitasking	multitaske	VERB
ital-2241	39	48	nature	nature	NOUN
ital-2241	39	49	of	of	ADP
ital-2241	39	50	i	i	PRON
ital-2241	39	51	m	m	VERB
ital-2241	39	52	to	to	PART
ital-2241	39	53	work	work	VERB
ital-2241	39	54	in	in	ADP
ital-2241	39	55	their	their	PRON
ital-2241	39	56	favor	favor	NOUN
ital-2241	39	57	while	while	SCONJ
ital-2241	39	58	those	those	PRON
ital-2241	39	59	who	who	PRON
ital-2241	39	60	prefer	prefer	VERB
ital-2241	39	61	sequential	sequential	ADJ
ital-2241	39	62	task	task	NOUN
ital-2241	39	63	completion	completion	NOUN
ital-2241	39	64	may	may	AUX
ital-2241	39	65	find	find	VERB
ital-2241	39	66	i	i	PRON
ital-2241	39	67	m	m	VERB
ital-2241	39	68	disruptive	disruptive	ADJ
ital-2241	39	69	.	.	PUNCT
ital-2241	40	1	the	the	DET
ital-2241	40	2	hierarchy	hierarchy	NOUN
ital-2241	40	3	of	of	ADP
ital-2241	40	4	work	work	NOUN
ital-2241	40	5	relationships	relationship	NOUN
ital-2241	40	6	and	and	CCONJ
ital-2241	40	7	the	the	DET
ital-2241	40	8	nature	nature	NOUN
ital-2241	40	9	of	of	ADP
ital-2241	40	10	managerial	managerial	ADJ
ital-2241	40	11	styles	style	NOUN
ital-2241	40	12	are	be	AUX
ital-2241	40	13	likely	likely	ADJ
ital-2241	40	14	to	to	PART
ital-2241	40	15	have	have	VERB
ital-2241	40	16	an	an	DET
ital-2241	40	17	impact	impact	NOUN
ital-2241	40	18	on	on	ADP
ital-2241	40	19	the	the	DET
ital-2241	40	20	use	use	NOUN
ital-2241	40	21	of	of	ADP
ital-2241	40	22	i	i	PRON
ital-2241	40	23	m	m	VERB
ital-2241	40	24	as	as	ADV
ital-2241	40	25	well	well	ADV
ital-2241	40	26	.	.	PUNCT
ital-2241	41	1	while	while	SCONJ
ital-2241	41	2	there	there	PRON
ital-2241	41	3	are	be	VERB
ital-2241	41	4	no	no	DET
ital-2241	41	5	research	research	NOUN
ital-2241	41	6	findings	finding	NOUN
ital-2241	41	7	associated	associate	VERB
ital-2241	41	8	with	with	ADP
ital-2241	41	9	the	the	DET
ital-2241	41	10	use	use	NOUN
ital-2241	41	11	of	of	ADP
ital-2241	41	12	i	i	PRON
ital-2241	41	13	m	m	VERB
ital-2241	41	14	for	for	ADP
ital-2241	41	15	internal	internal	ADJ
ital-2241	41	16	communication	communication	NOUN
ital-2241	41	17	within	within	ADP
ital-2241	41	18	libraries	library	NOUN
ital-2241	41	19	,	,	PUNCT
ital-2241	41	20	there	there	PRON
ital-2241	41	21	are	be	VERB
ital-2241	41	22	articles	article	NOUN
ital-2241	41	23	encouraging	encourage	VERB
ital-2241	41	24	its	its	PRON
ital-2241	41	25	use	use	NOUN
ital-2241	41	26	.	.	PUNCT
ital-2241	42	1	breeding	breeding	NOUN
ital-2241	42	2	writes	write	NOUN
ital-2241	42	3	of	of	ADP
ital-2241	42	4	the	the	DET
ital-2241	42	5	potential	potential	NOUN
ital-2241	42	6	for	for	SCONJ
ital-2241	42	7	i	i	PRON
ital-2241	42	8	m	m	VERB
ital-2241	42	9	to	to	PART
ital-2241	42	10	bring	bring	VERB
ital-2241	42	11	about	about	ADP
ital-2241	42	12	“	"	PUNCT
ital-2241	42	13	a	a	DET
ital-2241	42	14	level	level	NOUN
ital-2241	42	15	of	of	ADP
ital-2241	42	16	collaboration	collaboration	NOUN
ital-2241	42	17	that	that	SCONJ
ital-2241	42	18	only	only	ADV
ital-2241	42	19	rarely	rarely	ADV
ital-2241	42	20	occurs	occur	VERB
ital-2241	42	21	with	with	ADP
ital-2241	42	22	the	the	DET
ital-2241	42	23	store	store	NOUN
ital-2241	42	24	-	-	PUNCT
ital-2241	42	25	and	and	CCONJ
ital-2241	42	26	-	-	PUNCT
ital-2241	42	27	forward	forward	NOUN
ital-2241	42	28	model	model	NOUN
ital-2241	42	29	of	of	ADP
ital-2241	42	30	traditional	traditional	ADJ
ital-2241	42	31	e	e	NOUN
ital-2241	42	32	-	-	NOUN
ital-2241	42	33	mail	mail	NOUN
ital-2241	42	34	.	.	PUNCT
ital-2241	43	1	”14	”14	PROPN
ital-2241	43	2	fink	fink	VERB
ital-2241	43	3	provides	provide	VERB
ital-2241	43	4	a	a	DET
ital-2241	43	5	concise	concise	ADJ
ital-2241	43	6	introduction	introduction	NOUN
ital-2241	43	7	to	to	ADP
ital-2241	43	8	the	the	DET
ital-2241	43	9	advantages	advantage	NOUN
ital-2241	43	10	of	of	ADP
ital-2241	43	11	using	use	VERB
ital-2241	43	12	internal	internal	NOUN
ital-2241	43	13	i	i	PRON
ital-2241	43	14	m	m	VERB
ital-2241	43	15	for	for	ADP
ital-2241	43	16	communication	communication	NOUN
ital-2241	43	17	between	between	ADP
ital-2241	43	18	library	library	NOUN
ital-2241	43	19	staff.15	staff.15	PROPN
ital-2241	43	20	in	in	ADP
ital-2241	43	21	addition	addition	NOUN
ital-2241	43	22	,	,	PUNCT
ital-2241	43	23	he	he	PRON
ital-2241	43	24	provides	provide	VERB
ital-2241	43	25	an	an	DET
ital-2241	43	26	overview	overview	NOUN
ital-2241	43	27	of	of	ADP
ital-2241	43	28	the	the	DET
ital-2241	43	29	implementation	implementation	NOUN
ital-2241	43	30	and	and	CCONJ
ital-2241	43	31	success	success	NOUN
ital-2241	43	32	of	of	ADP
ital-2241	43	33	the	the	DET
ital-2241	43	34	openfire	openfire	NOUN
ital-2241	43	35	-	-	PUNCT
ital-2241	43	36	based	base	VERB
ital-2241	43	37	i	i	PROPN
ital-2241	43	38	m	m	VERB
ital-2241	43	39	network	network	NOUN
ital-2241	43	40	at	at	ADP
ital-2241	43	41	mcmaster	mcmaster	PROPN
ital-2241	43	42	university	university	PROPN
ital-2241	43	43	.	.	PUNCT
ital-2241	44	1	extending	extend	VERB
ital-2241	44	2	i	i	PROPN
ital-2241	44	3	m	m	VERB
ital-2241	44	4	beyond	beyond	ADP
ital-2241	44	5	the	the	DET
ital-2241	44	6	reference	reference	NOUN
ital-2241	44	7	desk	desk	NOUN
ital-2241	44	8	|	|	PROPN
ital-2241	44	9	chan	chan	PROPN
ital-2241	44	10	,	,	PUNCT
ital-2241	44	11	ly	ly	X
ital-2241	44	12	,	,	PUNCT
ital-2241	44	13	and	and	CCONJ
ital-2241	44	14	meulemans	meuleman	VERB
ital-2241	44	15	7	7	NUM
ital-2241	44	16	success	success	NOUN
ital-2241	44	17	of	of	ADP
ital-2241	44	18	chat	chat	NOUN
ital-2241	44	19	reference	reference	NOUN
ital-2241	44	20	in	in	ADP
ital-2241	44	21	libraries	library	NOUN
ital-2241	44	22	im	im	PROPN
ital-2241	44	23	-	-	PUNCT
ital-2241	44	24	based	base	VERB
ital-2241	44	25	chat	chat	NOUN
ital-2241	44	26	reference	reference	NOUN
ital-2241	44	27	gives	give	VERB
ital-2241	44	28	libraries	library	NOUN
ital-2241	44	29	the	the	DET
ital-2241	44	30	means	mean	NOUN
ital-2241	44	31	to	to	PART
ital-2241	44	32	more	more	ADV
ital-2241	44	33	easily	easily	ADV
ital-2241	44	34	offer	offer	VERB
ital-2241	44	35	low	low	ADJ
ital-2241	44	36	-	-	PUNCT
ital-2241	44	37	cost	cost	NOUN
ital-2241	44	38	delivery	delivery	NOUN
ital-2241	44	39	of	of	ADP
ital-2241	44	40	synchronous	synchronous	ADJ
ital-2241	44	41	,	,	PUNCT
ital-2241	44	42	real	real	ADJ
ital-2241	44	43	-	-	PUNCT
ital-2241	44	44	time	time	NOUN
ital-2241	44	45	research	research	NOUN
ital-2241	44	46	assistance	assistance	NOUN
ital-2241	44	47	to	to	ADP
ital-2241	44	48	their	their	PRON
ital-2241	44	49	users	user	NOUN
ital-2241	44	50	,	,	PUNCT
ital-2241	44	51	commonly	commonly	ADV
ital-2241	44	52	referred	refer	VERB
ital-2241	44	53	to	to	ADP
ital-2241	44	54	as	as	ADP
ital-2241	44	55	“	"	PUNCT
ital-2241	44	56	chat	chat	NOUN
ital-2241	44	57	reference	reference	NOUN
ital-2241	44	58	.	.	PUNCT
ital-2241	44	59	”	"	PUNCT
ital-2241	45	1	although	although	SCONJ
ital-2241	45	2	libraries	library	NOUN
ital-2241	45	3	have	have	AUX
ital-2241	45	4	used	use	VERB
ital-2241	45	5	i	i	PRON
ital-2241	45	6	m	m	VERB
ital-2241	45	7	for	for	ADP
ital-2241	45	8	the	the	DET
ital-2241	45	9	last	last	ADJ
ital-2241	45	10	decade	decade	NOUN
ital-2241	45	11	and	and	CCONJ
ital-2241	45	12	many	many	ADJ
ital-2241	45	13	currently	currently	ADV
ital-2241	45	14	subscribe	subscribe	VERB
ital-2241	45	15	to	to	ADP
ital-2241	45	16	questionpoint	questionpoint	PROPN
ital-2241	45	17	,	,	PUNCT
ital-2241	45	18	a	a	DET
ital-2241	45	19	collaborative	collaborative	ADJ
ital-2241	45	20	virtual	virtual	ADJ
ital-2241	45	21	reference	reference	NOUN
ital-2241	45	22	service	service	NOUN
ital-2241	45	23	through	through	ADP
ital-2241	45	24	oclc	oclc	PROPN
ital-2241	45	25	,	,	PUNCT
ital-2241	45	26	two	two	NUM
ital-2241	45	27	newer	new	ADJ
ital-2241	45	28	online	online	ADJ
ital-2241	45	29	services	service	NOUN
ital-2241	45	30	helped	help	VERB
ital-2241	45	31	propel	propel	VERB
ital-2241	45	32	the	the	DET
ital-2241	45	33	growth	growth	NOUN
ital-2241	45	34	of	of	ADP
ital-2241	45	35	im	im	PROPN
ital-2241	45	36	-	-	PUNCT
ital-2241	45	37	based	base	VERB
ital-2241	45	38	chat	chat	NOUN
ital-2241	45	39	reference	reference	NOUN
ital-2241	45	40	.	.	PUNCT
ital-2241	46	1	first	first	ADV
ital-2241	46	2	available	available	ADJ
ital-2241	46	3	in	in	ADP
ital-2241	46	4	2006	2006	NUM
ital-2241	46	5	,	,	PUNCT
ital-2241	46	6	the	the	DET
ital-2241	46	7	web	web	NOUN
ital-2241	46	8	-	-	PUNCT
ital-2241	46	9	based	base	VERB
ital-2241	46	10	meebo	meebo	NOUN
ital-2241	46	11	(	(	PUNCT
ital-2241	46	12	www.meebo.com	www.meebo.com	PROPN
ital-2241	46	13	)	)	PUNCT
ital-2241	46	14	made	make	VERB
ital-2241	46	15	it	it	PRON
ital-2241	46	16	much	much	ADV
ital-2241	46	17	easier	easy	ADJ
ital-2241	46	18	to	to	PART
ital-2241	46	19	use	use	VERB
ital-2241	46	20	i	i	PRON
ital-2241	46	21	m	m	VERB
ital-2241	46	22	for	for	ADP
ital-2241	46	23	localized	localize	VERB
ital-2241	46	24	chat	chat	NOUN
ital-2241	46	25	reference	reference	NOUN
ital-2241	46	26	because	because	SCONJ
ital-2241	46	27	library	library	NOUN
ital-2241	46	28	patrons	patron	NOUN
ital-2241	46	29	were	be	AUX
ital-2241	46	30	no	no	ADV
ital-2241	46	31	longer	long	ADV
ital-2241	46	32	required	require	VERB
ital-2241	46	33	to	to	PART
ital-2241	46	34	have	have	VERB
ital-2241	46	35	accounts	account	NOUN
ital-2241	46	36	on	on	ADP
ital-2241	46	37	a	a	DET
ital-2241	46	38	proprietary	proprietary	ADJ
ital-2241	46	39	network	network	NOUN
ital-2241	46	40	,	,	PUNCT
ital-2241	46	41	such	such	ADJ
ital-2241	46	42	as	as	ADP
ital-2241	46	43	aol	aol	NOUN
ital-2241	46	44	or	or	CCONJ
ital-2241	46	45	yahoo	yahoo	PROPN
ital-2241	46	46	,	,	PUNCT
ital-2241	46	47	to	to	PART
ital-2241	46	48	communicate	communicate	VERB
ital-2241	46	49	with	with	ADP
ital-2241	46	50	librarians.16	librarians.16	NOUN
ital-2241	46	51	instead	instead	ADV
ital-2241	46	52	,	,	PUNCT
ital-2241	46	53	meebo	meebo	PROPN
ital-2241	46	54	provided	provide	VERB
ital-2241	46	55	web	web	NOUN
ital-2241	46	56	widgets	widget	NOUN
ital-2241	46	57	that	that	PRON
ital-2241	46	58	allowed	allow	VERB
ital-2241	46	59	users	user	NOUN
ital-2241	46	60	to	to	PART
ital-2241	46	61	chat	chat	VERB
ital-2241	46	62	via	via	ADP
ital-2241	46	63	the	the	DET
ital-2241	46	64	web	web	NOUN
ital-2241	46	65	browser	browser	NOUN
ital-2241	46	66	.	.	PUNCT
ital-2241	47	1	libraries	library	NOUN
ital-2241	47	2	could	could	AUX
ital-2241	47	3	easily	easily	ADV
ital-2241	47	4	embed	embed	VERB
ital-2241	47	5	these	these	DET
ital-2241	47	6	widgets	widget	NOUN
ital-2241	47	7	throughout	throughout	ADP
ital-2241	47	8	their	their	PRON
ital-2241	47	9	website	website	NOUN
ital-2241	47	10	and	and	CCONJ
ital-2241	47	11	unlike	unlike	ADP
ital-2241	47	12	questionpoint	questionpoint	NOUN
ital-2241	47	13	,	,	PUNCT
ital-2241	47	14	meebo	meebo	PROPN
ital-2241	47	15	is	be	AUX
ital-2241	47	16	free	free	ADJ
ital-2241	47	17	and	and	CCONJ
ital-2241	47	18	does	do	AUX
ital-2241	47	19	not	not	PART
ital-2241	47	20	require	require	VERB
ital-2241	47	21	a	a	DET
ital-2241	47	22	subscription	subscription	NOUN
ital-2241	47	23	.	.	PUNCT
ital-2241	48	1	librarians	librarian	NOUN
ital-2241	48	2	could	could	AUX
ital-2241	48	3	answer	answer	VERB
ital-2241	48	4	questions	question	NOUN
ital-2241	48	5	using	use	VERB
ital-2241	48	6	either	either	CCONJ
ital-2241	48	7	their	their	PRON
ital-2241	48	8	account	account	NOUN
ital-2241	48	9	on	on	ADP
ital-2241	48	10	meebo	meebo	PROPN
ital-2241	48	11	’s	’s	PART
ital-2241	48	12	website	website	NOUN
ital-2241	48	13	or	or	CCONJ
ital-2241	48	14	by	by	ADP
ital-2241	48	15	logging	log	VERB
ital-2241	48	16	-	-	PUNCT
ital-2241	48	17	in	in	ADP
ital-2241	48	18	with	with	ADP
ital-2241	48	19	a	a	DET
ital-2241	48	20	locally	locally	ADV
ital-2241	48	21	installed	instal	VERB
ital-2241	48	22	instant	instant	ADJ
ital-2241	48	23	messaging	messaging	NOUN
ital-2241	48	24	client	client	NOUN
ital-2241	48	25	.	.	PUNCT
ital-2241	49	1	in	in	ADP
ital-2241	49	2	comparison	comparison	NOUN
ital-2241	49	3	to	to	ADP
ital-2241	49	4	im	im	ADV
ital-2241	49	5	-	-	PUNCT
ital-2241	49	6	based	base	VERB
ital-2241	49	7	chat	chat	NOUN
ital-2241	49	8	reference	reference	NOUN
ital-2241	49	9	,	,	PUNCT
ital-2241	49	10	a	a	DET
ital-2241	49	11	number	number	NOUN
ital-2241	49	12	of	of	ADP
ital-2241	49	13	libraries	library	NOUN
ital-2241	49	14	also	also	ADV
ital-2241	49	15	found	find	VERB
ital-2241	49	16	questionpoint	questionpoint	NOUN
ital-2241	49	17	difficult	difficult	ADJ
ital-2241	49	18	to	to	PART
ital-2241	49	19	use	use	VERB
ital-2241	49	20	due	due	ADP
ital-2241	49	21	to	to	ADP
ital-2241	49	22	its	its	PRON
ital-2241	49	23	complexity	complexity	NOUN
ital-2241	49	24	and	and	CCONJ
ital-2241	49	25	awkward	awkward	ADJ
ital-2241	49	26	interface.17	interface.17	NOUN
ital-2241	49	27	in	in	ADP
ital-2241	49	28	2008	2008	NUM
ital-2241	49	29	,	,	PUNCT
ital-2241	49	30	libraryh3lp	libraryh3lp	PROPN
ital-2241	49	31	(	(	PUNCT
ital-2241	49	32	http://libraryh3lp.com	http://libraryh3lp.com	X
ital-2241	49	33	)	)	PUNCT
ital-2241	49	34	pushed	push	VERB
ital-2241	49	35	the	the	DET
ital-2241	49	36	growth	growth	NOUN
ital-2241	49	37	of	of	ADP
ital-2241	49	38	im	im	PROPN
ital-2241	49	39	-	-	PUNCT
ital-2241	49	40	based	base	VERB
ital-2241	49	41	chat	chat	NOUN
ital-2241	49	42	reference	reference	NOUN
ital-2241	49	43	even	even	ADV
ital-2241	49	44	further	far	ADV
ital-2241	49	45	because	because	SCONJ
ital-2241	49	46	it	it	PRON
ital-2241	49	47	offered	offer	VERB
ital-2241	49	48	a	a	DET
ital-2241	49	49	low	low	ADJ
ital-2241	49	50	-	-	PUNCT
ital-2241	49	51	cost	cost	NOUN
ital-2241	49	52	,	,	PUNCT
ital-2241	49	53	library	library	NOUN
ital-2241	49	54	-	-	PUNCT
ital-2241	49	55	specific	specific	ADJ
ital-2241	49	56	service	service	NOUN
ital-2241	49	57	that	that	PRON
ital-2241	49	58	required	require	VERB
ital-2241	49	59	little	little	ADJ
ital-2241	49	60	technical	technical	ADJ
ital-2241	49	61	expertise	expertise	NOUN
ital-2241	49	62	to	to	PART
ital-2241	49	63	implement	implement	VERB
ital-2241	49	64	and	and	CCONJ
ital-2241	49	65	operate	operate	VERB
ital-2241	49	66	.	.	PUNCT
ital-2241	50	1	libraryh3lp	libraryh3lp	AUX
ital-2241	50	2	improved	improve	VERB
ital-2241	50	3	on	on	ADP
ital-2241	50	4	the	the	DET
ital-2241	50	5	meebo	meebo	NOUN
ital-2241	50	6	model	model	NOUN
ital-2241	50	7	by	by	ADP
ital-2241	50	8	adding	add	VERB
ital-2241	50	9	features	feature	NOUN
ital-2241	50	10	such	such	ADJ
ital-2241	50	11	as	as	ADP
ital-2241	50	12	queues	queue	NOUN
ital-2241	50	13	,	,	PUNCT
ital-2241	50	14	multi	multi	ADJ
ital-2241	50	15	-	-	NOUN
ital-2241	50	16	user	user	ADJ
ital-2241	50	17	accounts	account	NOUN
ital-2241	50	18	,	,	PUNCT
ital-2241	50	19	and	and	CCONJ
ital-2241	50	20	assessment	assessment	NOUN
ital-2241	50	21	tools.18	tools.18	NOUN
ital-2241	50	22	i	i	PRON
ital-2241	50	23	m	m	AUX
ital-2241	50	24	adds	add	VERB
ital-2241	50	25	a	a	DET
ital-2241	50	26	more	more	ADV
ital-2241	50	27	informal	informal	ADJ
ital-2241	50	28	means	mean	NOUN
ital-2241	50	29	of	of	ADP
ital-2241	50	30	interaction	interaction	NOUN
ital-2241	50	31	that	that	PRON
ital-2241	50	32	helps	help	VERB
ital-2241	50	33	librarians	librarian	NOUN
ital-2241	50	34	build	build	VERB
ital-2241	50	35	relationships	relationship	NOUN
ital-2241	50	36	with	with	ADP
ital-2241	50	37	their	their	PRON
ital-2241	50	38	users	user	NOUN
ital-2241	50	39	.	.	PUNCT
ital-2241	51	1	several	several	ADJ
ital-2241	51	2	recent	recent	ADJ
ital-2241	51	3	studies	study	NOUN
ital-2241	51	4	have	have	AUX
ital-2241	51	5	shown	show	VERB
ital-2241	51	6	that	that	SCONJ
ital-2241	51	7	users	user	NOUN
ital-2241	51	8	respond	respond	VERB
ital-2241	51	9	positively	positively	ADV
ital-2241	51	10	to	to	ADP
ital-2241	51	11	the	the	DET
ital-2241	51	12	use	use	NOUN
ital-2241	51	13	of	of	ADP
ital-2241	51	14	i	i	PRON
ital-2241	51	15	m	m	VERB
ital-2241	51	16	for	for	ADP
ital-2241	51	17	chat	chat	NOUN
ital-2241	51	18	reference	reference	NOUN
ital-2241	51	19	.	.	PUNCT
ital-2241	52	1	the	the	DET
ital-2241	52	2	illinois	illinois	PROPN
ital-2241	52	3	state	state	PROPN
ital-2241	52	4	university	university	PROPN
ital-2241	52	5	milner	milner	PROPN
ital-2241	52	6	library	library	PROPN
ital-2241	52	7	found	find	VERB
ital-2241	52	8	that	that	SCONJ
ital-2241	52	9	switching	switch	VERB
ital-2241	52	10	from	from	ADP
ital-2241	52	11	its	its	PRON
ital-2241	52	12	older	old	ADJ
ital-2241	52	13	chat	chat	NOUN
ital-2241	52	14	reference	reference	NOUN
ital-2241	52	15	software	software	NOUN
ital-2241	52	16	to	to	ADP
ital-2241	52	17	i	i	PRON
ital-2241	52	18	m	m	VERB
ital-2241	52	19	increased	increase	VERB
ital-2241	52	20	transactions	transaction	NOUN
ital-2241	52	21	by	by	ADP
ital-2241	52	22	161	161	NUM
ital-2241	52	23	percent	percent	NOUN
ital-2241	52	24	within	within	ADP
ital-2241	52	25	one	one	NUM
ital-2241	52	26	year.19	year.19	NOUN
ital-2241	52	27	with	with	ADP
ital-2241	52	28	the	the	DET
ital-2241	52	29	introduction	introduction	NOUN
ital-2241	52	30	of	of	ADP
ital-2241	52	31	web	web	NOUN
ital-2241	52	32	-	-	PUNCT
ital-2241	52	33	based	base	VERB
ital-2241	52	34	i	i	PROPN
ital-2241	52	35	m	m	PROPN
ital-2241	52	36	widgets	widgets	PROPN
ital-2241	52	37	pennsylvania	pennsylvania	PROPN
ital-2241	52	38	state	state	PROPN
ital-2241	52	39	university	university	PROPN
ital-2241	52	40	library	library	NOUN
ital-2241	52	41	’s	’s	PART
ital-2241	52	42	im	im	PROPN
ital-2241	52	43	-	-	PUNCT
ital-2241	52	44	based	base	VERB
ital-2241	52	45	chat	chat	NOUN
ital-2241	52	46	reference	reference	NOUN
ital-2241	52	47	grew	grow	VERB
ital-2241	52	48	from	from	ADP
ital-2241	52	49	20	20	NUM
ital-2241	52	50	percent	percent	NOUN
ital-2241	52	51	to	to	ADP
ital-2241	52	52	60	60	NUM
ital-2241	52	53	percent	percent	NOUN
ital-2241	52	54	of	of	ADP
ital-2241	52	55	all	all	DET
ital-2241	52	56	virtual	virtual	ADJ
ital-2241	52	57	reference	reference	NOUN
ital-2241	52	58	(	(	PUNCT
ital-2241	52	59	vr	vr	NOUN
ital-2241	52	60	)	)	PUNCT
ital-2241	52	61	,	,	PUNCT
ital-2241	52	62	which	which	PRON
ital-2241	52	63	includes	include	VERB
ital-2241	52	64	email	email	NOUN
ital-2241	52	65	reference	reference	NOUN
ital-2241	52	66	,	,	PUNCT
ital-2241	52	67	in	in	ADP
ital-2241	52	68	one	one	NUM
ital-2241	52	69	year.20	year.20	NOUN
ital-2241	52	70	a	a	DET
ital-2241	52	71	2010	2010	NUM
ital-2241	52	72	study	study	NOUN
ital-2241	52	73	of	of	ADP
ital-2241	52	74	vr	vr	NOUN
ital-2241	52	75	and	and	CCONJ
ital-2241	52	76	i	i	PRON
ital-2241	52	77	m	m	VERB
ital-2241	52	78	service	service	NOUN
ital-2241	52	79	at	at	ADP
ital-2241	52	80	the	the	DET
ital-2241	52	81	university	university	PROPN
ital-2241	52	82	of	of	ADP
ital-2241	52	83	guelph	guelph	PROPN
ital-2241	52	84	library	library	PROPN
ital-2241	52	85	found	find	VERB
ital-2241	52	86	71	71	NUM
ital-2241	52	87	percent	percent	NOUN
ital-2241	52	88	user	user	NOUN
ital-2241	52	89	satisfaction	satisfaction	NOUN
ital-2241	52	90	with	with	ADP
ital-2241	52	91	i	i	PRON
ital-2241	52	92	m	m	VERB
ital-2241	52	93	compared	compare	VERB
ital-2241	52	94	to	to	ADP
ital-2241	52	95	70	70	NUM
ital-2241	52	96	percent	percent	NOUN
ital-2241	52	97	satisfaction	satisfaction	NOUN
ital-2241	52	98	with	with	ADP
ital-2241	52	99	vr	vr	PROPN
ital-2241	52	100	overall.21	overall.21	NOUN
ital-2241	52	101	i	i	PRON
ital-2241	52	102	m	m	VERB
ital-2241	52	103	use	use	VERB
ital-2241	52	104	in	in	ADP
ital-2241	52	105	academic	academic	ADJ
ital-2241	52	106	libraries	library	NOUN
ital-2241	52	107	has	have	AUX
ital-2241	52	108	become	become	VERB
ital-2241	52	109	ubiquitous	ubiquitous	ADJ
ital-2241	52	110	,	,	PUNCT
ital-2241	52	111	and	and	CCONJ
ital-2241	52	112	other	other	ADJ
ital-2241	52	113	types	type	NOUN
ital-2241	52	114	of	of	ADP
ital-2241	52	115	libraries	library	NOUN
ital-2241	52	116	also	also	ADV
ital-2241	52	117	use	use	VERB
ital-2241	52	118	i	i	PRON
ital-2241	52	119	m	m	VERB
ital-2241	52	120	to	to	PART
ital-2241	52	121	communicate	communicate	VERB
ital-2241	52	122	with	with	ADP
ital-2241	52	123	library	library	NOUN
ital-2241	52	124	patrons	patron	NOUN
ital-2241	52	125	.	.	PUNCT
ital-2241	53	1	case	case	PROPN
ital-2241	53	2	study	study	VERB
ital-2241	53	3	california	california	PROPN
ital-2241	53	4	state	state	PROPN
ital-2241	53	5	university	university	PROPN
ital-2241	53	6	,	,	PUNCT
ital-2241	53	7	san	san	PROPN
ital-2241	53	8	marcos	marcos	PROPN
ital-2241	53	9	(	(	PUNCT
ital-2241	53	10	csusm	csusm	PROPN
ital-2241	53	11	)	)	PUNCT
ital-2241	53	12	is	be	AUX
ital-2241	53	13	a	a	DET
ital-2241	53	14	mid	mid	ADJ
ital-2241	53	15	-	-	ADJ
ital-2241	53	16	size	size	ADJ
ital-2241	53	17	public	public	ADJ
ital-2241	53	18	university	university	NOUN
ital-2241	53	19	with	with	ADP
ital-2241	53	20	approximately	approximately	ADV
ital-2241	53	21	9,500	9,500	NUM
ital-2241	53	22	students	student	NOUN
ital-2241	53	23	.	.	PUNCT
ital-2241	54	1	csusm	csusm	PROPN
ital-2241	54	2	is	be	AUX
ital-2241	54	3	a	a	DET
ital-2241	54	4	commuter	commuter	NOUN
ital-2241	54	5	campus	campus	NOUN
ital-2241	54	6	with	with	ADP
ital-2241	54	7	the	the	DET
ital-2241	54	8	majority	majority	NOUN
ital-2241	54	9	of	of	ADP
ital-2241	54	10	students	student	NOUN
ital-2241	54	11	living	live	VERB
ital-2241	54	12	in	in	ADP
ital-2241	54	13	north	north	PROPN
ital-2241	54	14	county	county	PROPN
ital-2241	54	15	san	san	PROPN
ital-2241	54	16	diego	diego	PROPN
ital-2241	54	17	and	and	CCONJ
ital-2241	54	18	offers	offer	VERB
ital-2241	54	19	many	many	ADJ
ital-2241	54	20	online	online	ADJ
ital-2241	54	21	or	or	CCONJ
ital-2241	54	22	distance	distance	NOUN
ital-2241	54	23	courses	course	NOUN
ital-2241	54	24	at	at	ADP
ital-2241	54	25	satellite	satellite	NOUN
ital-2241	54	26	campuses	campus	NOUN
ital-2241	54	27	.	.	PUNCT
ital-2241	55	1	the	the	DET
ital-2241	55	2	csusm	csusm	PROPN
ital-2241	55	3	kellogg	kellogg	PROPN
ital-2241	55	4	library	library	PROPN
ital-2241	55	5	has	have	VERB
ital-2241	55	6	a	a	DET
ital-2241	55	7	robust	robust	ADJ
ital-2241	55	8	chat	chat	NOUN
ital-2241	55	9	reference	reference	NOUN
ital-2241	55	10	service	service	NOUN
ital-2241	55	11	that	that	PRON
ital-2241	55	12	is	be	AUX
ital-2241	55	13	used	use	VERB
ital-2241	55	14	by	by	ADP
ital-2241	55	15	students	student	NOUN
ital-2241	55	16	on	on	ADP
ital-2241	55	17	and	and	CCONJ
ital-2241	55	18	off	off	ADP
ital-2241	55	19	campus	campus	NOUN
ital-2241	55	20	.	.	PUNCT
ital-2241	56	1	the	the	DET
ital-2241	56	2	library	library	NOUN
ital-2241	56	3	has	have	VERB
ital-2241	56	4	about	about	ADV
ital-2241	56	5	forty	forty	NUM
ital-2241	56	6	-	-	PUNCT
ital-2241	56	7	five	five	NUM
ital-2241	56	8	employees	employee	NOUN
ital-2241	56	9	including	include	VERB
ital-2241	56	10	librarians	librarian	NOUN
ital-2241	56	11	,	,	PUNCT
ital-2241	56	12	library	library	NOUN
ital-2241	56	13	administrators	administrator	NOUN
ital-2241	56	14	,	,	PUNCT
ital-2241	56	15	and	and	CCONJ
ital-2241	56	16	library	library	NOUN
ital-2241	56	17	assistants	assistant	NOUN
ital-2241	56	18	.	.	PUNCT
ital-2241	57	1	the	the	DET
ital-2241	57	2	following	follow	VERB
ital-2241	57	3	section	section	NOUN
ital-2241	57	4	will	will	AUX
ital-2241	57	5	discuss	discuss	VERB
ital-2241	57	6	the	the	DET
ital-2241	57	7	meebo	meebo	PROPN
ital-2241	57	8	chat	chat	PROPN
ital-2241	57	9	reference	reference	PROPN
ital-2241	57	10	pilot	pilot	NOUN
ital-2241	57	11	,	,	PUNCT
ital-2241	57	12	selection	selection	NOUN
ital-2241	57	13	of	of	ADP
ital-2241	57	14	openfire	openfire	NOUN
ital-2241	57	15	to	to	PART
ital-2241	57	16	replace	replace	VERB
ital-2241	57	17	meebo	meebo	NOUN
ital-2241	57	18	,	,	PUNCT
ital-2241	57	19	implementation	implementation	NOUN
ital-2241	57	20	and	and	CCONJ
ital-2241	57	21	customization	customization	NOUN
ital-2241	57	22	of	of	ADP
ital-2241	57	23	openfire	openfire	NOUN
ital-2241	57	24	,	,	PUNCT
ital-2241	57	25	and	and	CCONJ
ital-2241	57	26	evaluation	evaluation	NOUN
ital-2241	57	27	of	of	ADP
ital-2241	57	28	openfire	openfire	NOUN
ital-2241	57	29	for	for	ADP
ital-2241	57	30	chat	chat	NOUN
ital-2241	57	31	reference	reference	NOUN
ital-2241	57	32	by	by	ADP
ital-2241	57	33	librarians	librarian	NOUN
ital-2241	57	34	and	and	CCONJ
ital-2241	57	35	as	as	ADP
ital-2241	57	36	an	an	DET
ital-2241	57	37	internal	internal	ADJ
ital-2241	57	38	network	network	NOUN
ital-2241	57	39	for	for	ADP
ital-2241	57	40	all	all	DET
ital-2241	57	41	library	library	NOUN
ital-2241	57	42	personnel	personnel	NOUN
ital-2241	57	43	.	.	PUNCT
ital-2241	58	1	information	information	NOUN
ital-2241	58	2	technology	technology	NOUN
ital-2241	58	3	and	and	CCONJ
ital-2241	58	4	libraries	library	NOUN
ital-2241	58	5	|	|	NOUN
ital-2241	58	6	september	september	PROPN
ital-2241	58	7	2012	2012	NUM
ital-2241	58	8	8	8	NUM
ital-2241	58	9	meebo	meebo	PROPN
ital-2241	58	10	chat	chat	PROPN
ital-2241	58	11	reference	reference	PROPN
ital-2241	58	12	pilot	pilot	NOUN
ital-2241	58	13	to	to	PART
ital-2241	58	14	examine	examine	VERB
ital-2241	58	15	the	the	DET
ital-2241	58	16	feasibility	feasibility	NOUN
ital-2241	58	17	of	of	ADP
ital-2241	58	18	using	use	VERB
ital-2241	58	19	i	i	PRON
ital-2241	58	20	m	m	VERB
ital-2241	58	21	for	for	ADP
ital-2241	58	22	chat	chat	NOUN
ital-2241	58	23	reference	reference	NOUN
ital-2241	58	24	at	at	ADP
ital-2241	58	25	csusm	csusm	NOUN
ital-2241	58	26	,	,	PUNCT
ital-2241	58	27	the	the	DET
ital-2241	58	28	reference	reference	NOUN
ital-2241	58	29	librarians	librarians	PROPN
ital-2241	58	30	initiated	initiate	VERB
ital-2241	58	31	a	a	DET
ital-2241	58	32	pilot	pilot	NOUN
ital-2241	58	33	program	program	NOUN
ital-2241	58	34	using	use	VERB
ital-2241	58	35	meebo	meebo	NOUN
ital-2241	58	36	(	(	PUNCT
ital-2241	58	37	2008–9	2008–9	NUM
ital-2241	58	38	)	)	PUNCT
ital-2241	58	39	.	.	PUNCT
ital-2241	59	1	a	a	DET
ital-2241	59	2	meebo	meebo	PROPN
ital-2241	59	3	widget	widget	NOUN
ital-2241	59	4	was	be	AUX
ital-2241	59	5	placed	place	VERB
ital-2241	59	6	on	on	ADP
ital-2241	59	7	the	the	DET
ital-2241	59	8	library	library	NOUN
ital-2241	59	9	’s	’s	PART
ital-2241	59	10	homepage	homepage	NOUN
ital-2241	59	11	,	,	PUNCT
ital-2241	59	12	the	the	PRON
ital-2241	59	13	ask	ask	VERB
ital-2241	59	14	a	a	DET
ital-2241	59	15	librarian	librarian	ADJ
ital-2241	59	16	page	page	NOUN
ital-2241	59	17	,	,	PUNCT
ital-2241	59	18	and	and	CCONJ
ital-2241	59	19	on	on	ADP
ital-2241	59	20	library	library	NOUN
ital-2241	59	21	research	research	NOUN
ital-2241	59	22	guides	guide	NOUN
ital-2241	59	23	.	.	PUNCT
ital-2241	60	1	within	within	ADP
ital-2241	60	2	the	the	DET
ital-2241	60	3	first	first	ADJ
ital-2241	60	4	year	year	NOUN
ital-2241	60	5	of	of	ADP
ital-2241	60	6	the	the	DET
ital-2241	60	7	pilot	pilot	NOUN
ital-2241	60	8	project	project	NOUN
ital-2241	60	9	,	,	PUNCT
ital-2241	60	10	chat	chat	NOUN
ital-2241	60	11	reference	reference	NOUN
ital-2241	60	12	grew	grow	VERB
ital-2241	60	13	to	to	ADP
ital-2241	60	14	more	more	ADJ
ital-2241	60	15	than	than	ADP
ital-2241	60	16	41	41	NUM
ital-2241	60	17	percent	percent	NOUN
ital-2241	60	18	of	of	ADP
ital-2241	60	19	all	all	DET
ital-2241	60	20	reference	reference	NOUN
ital-2241	60	21	transactions.22	transactions.22	NOUN
ital-2241	60	22	based	base	VERB
ital-2241	60	23	on	on	ADP
ital-2241	60	24	responses	response	NOUN
ital-2241	60	25	to	to	ADP
ital-2241	60	26	user	user	NOUN
ital-2241	60	27	satisfaction	satisfaction	NOUN
ital-2241	60	28	surveys	survey	NOUN
ital-2241	60	29	,	,	PUNCT
ital-2241	60	30	85	85	NUM
ital-2241	60	31	percent	percent	NOUN
ital-2241	60	32	indicated	indicate	VERB
ital-2241	60	33	they	they	PRON
ital-2241	60	34	would	would	AUX
ital-2241	60	35	recommend	recommend	VERB
ital-2241	60	36	chat	chat	NOUN
ital-2241	60	37	reference	reference	NOUN
ital-2241	60	38	to	to	ADP
ital-2241	60	39	other	other	ADJ
ital-2241	60	40	students	student	NOUN
ital-2241	60	41	,	,	PUNCT
ital-2241	60	42	and	and	CCONJ
ital-2241	60	43	69	69	NUM
ital-2241	60	44	percent	percent	NOUN
ital-2241	60	45	said	say	VERB
ital-2241	60	46	they	they	PRON
ital-2241	60	47	preferred	prefer	VERB
ital-2241	60	48	it	it	PRON
ital-2241	60	49	to	to	ADP
ital-2241	60	50	other	other	ADJ
ital-2241	60	51	forms	form	NOUN
ital-2241	60	52	of	of	ADP
ital-2241	60	53	reference	reference	NOUN
ital-2241	60	54	services	service	NOUN
ital-2241	60	55	.	.	PUNCT
ital-2241	61	1	chat	chat	NOUN
ital-2241	61	2	reference	reference	NOUN
ital-2241	61	3	is	be	AUX
ital-2241	61	4	now	now	ADV
ital-2241	61	5	an	an	DET
ital-2241	61	6	integral	integral	ADJ
ital-2241	61	7	part	part	NOUN
ital-2241	61	8	of	of	ADP
ital-2241	61	9	the	the	DET
ital-2241	61	10	library	library	NOUN
ital-2241	61	11	’s	’s	PART
ital-2241	61	12	research	research	NOUN
ital-2241	61	13	assistance	assistance	NOUN
ital-2241	61	14	program	program	NOUN
ital-2241	61	15	,	,	PUNCT
ital-2241	61	16	and	and	CCONJ
ital-2241	61	17	i	i	PRON
ital-2241	61	18	m	m	VERB
ital-2241	61	19	has	have	AUX
ital-2241	61	20	become	become	VERB
ital-2241	61	21	a	a	DET
ital-2241	61	22	permanent	permanent	ADJ
ital-2241	61	23	access	access	NOUN
ital-2241	61	24	point	point	NOUN
ital-2241	61	25	for	for	SCONJ
ital-2241	61	26	students	student	NOUN
ital-2241	61	27	to	to	PART
ital-2241	61	28	contact	contact	VERB
ital-2241	61	29	reference	reference	NOUN
ital-2241	61	30	librarians	librarian	NOUN
ital-2241	61	31	.	.	PUNCT
ital-2241	62	1	although	although	SCONJ
ital-2241	62	2	the	the	DET
ital-2241	62	3	new	new	ADJ
ital-2241	62	4	i	i	PRON
ital-2241	62	5	m	m	VERB
ital-2241	62	6	service	service	NOUN
ital-2241	62	7	was	be	AUX
ital-2241	62	8	successful	successful	ADJ
ital-2241	62	9	,	,	PUNCT
ital-2241	62	10	the	the	DET
ital-2241	62	11	pilot	pilot	NOUN
ital-2241	62	12	program	program	NOUN
ital-2241	62	13	uncovered	uncover	VERB
ital-2241	62	14	a	a	DET
ital-2241	62	15	number	number	NOUN
ital-2241	62	16	of	of	ADP
ital-2241	62	17	key	key	ADJ
ital-2241	62	18	shortcomings	shortcoming	NOUN
ital-2241	62	19	with	with	ADP
ital-2241	62	20	meebo	meebo	NOUN
ital-2241	62	21	when	when	SCONJ
ital-2241	62	22	used	use	VERB
ital-2241	62	23	for	for	ADP
ital-2241	62	24	chat	chat	NOUN
ital-2241	62	25	reference	reference	NOUN
ital-2241	62	26	;	;	PUNCT
ital-2241	62	27	these	these	DET
ital-2241	62	28	shortcomings	shortcoming	NOUN
ital-2241	62	29	are	be	AUX
ital-2241	62	30	documented	document	VERB
ital-2241	62	31	in	in	ADP
ital-2241	62	32	a	a	DET
ital-2241	62	33	case	case	NOUN
ital-2241	62	34	study	study	NOUN
ital-2241	62	35	by	by	ADP
ital-2241	62	36	meulemans	meulemans	PROPN
ital-2241	62	37	et	et	PROPN
ital-2241	62	38	al.23	al.23	PROPN
ital-2241	62	39	these	these	DET
ital-2241	62	40	findings	finding	NOUN
ital-2241	62	41	matched	match	VERB
ital-2241	62	42	problems	problem	NOUN
ital-2241	62	43	reported	report	VERB
ital-2241	62	44	by	by	ADP
ital-2241	62	45	other	other	ADJ
ital-2241	62	46	libraries	library	NOUN
ital-2241	62	47	who	who	PRON
ital-2241	62	48	used	use	VERB
ital-2241	62	49	meebo	meebo	NOUN
ital-2241	62	50	in	in	ADP
ital-2241	62	51	their	their	PRON
ital-2241	62	52	reference	reference	NOUN
ital-2241	62	53	services.24	services.24	NOUN
ital-2241	62	54	meebo	meebo	NOUN
ital-2241	62	55	is	be	AUX
ital-2241	62	56	most	most	ADV
ital-2241	62	57	suited	suited	ADJ
ital-2241	62	58	for	for	ADP
ital-2241	62	59	individual	individual	ADJ
ital-2241	62	60	users	user	NOUN
ital-2241	62	61	who	who	PRON
ital-2241	62	62	communicate	communicate	VERB
ital-2241	62	63	one	one	NUM
ital-2241	62	64	-	-	PUNCT
ital-2241	62	65	to	to	ADP
ital-2241	62	66	-	-	PUNCT
ital-2241	62	67	one	one	NUM
ital-2241	62	68	via	via	ADP
ital-2241	62	69	i	i	PRON
ital-2241	62	70	m.	m.	NOUN
ital-2241	62	71	for	for	ADP
ital-2241	62	72	example	example	NOUN
ital-2241	62	73	,	,	PUNCT
ital-2241	62	74	meebo	meebo	PROPN
ital-2241	62	75	chat	chat	PROPN
ital-2241	62	76	widgets	widget	NOUN
ital-2241	62	77	are	be	AUX
ital-2241	62	78	specific	specific	ADJ
ital-2241	62	79	to	to	ADP
ital-2241	62	80	each	each	DET
ital-2241	62	81	meebo	meebo	ADJ
ital-2241	62	82	user	user	NOUN
ital-2241	62	83	,	,	PUNCT
ital-2241	62	84	and	and	CCONJ
ital-2241	62	85	it	it	PRON
ital-2241	62	86	is	be	AUX
ital-2241	62	87	not	not	PART
ital-2241	62	88	possible	possible	ADJ
ital-2241	62	89	to	to	PART
ital-2241	62	90	share	share	VERB
ital-2241	62	91	a	a	DET
ital-2241	62	92	single	single	ADJ
ital-2241	62	93	widget	widget	NOUN
ital-2241	62	94	between	between	ADP
ital-2241	62	95	multiple	multiple	ADJ
ital-2241	62	96	librarians	librarian	NOUN
ital-2241	62	97	.	.	PUNCT
ital-2241	63	1	in	in	ADP
ital-2241	63	2	addition	addition	NOUN
ital-2241	63	3	,	,	PUNCT
ital-2241	63	4	features	feature	VERB
ital-2241	63	5	such	such	ADJ
ital-2241	63	6	as	as	ADP
ital-2241	63	7	message	message	NOUN
ital-2241	63	8	queues	queue	NOUN
ital-2241	63	9	and	and	CCONJ
ital-2241	63	10	message	message	NOUN
ital-2241	63	11	transfers	transfer	NOUN
ital-2241	63	12	,	,	PUNCT
ital-2241	63	13	invaluable	invaluable	ADJ
ital-2241	63	14	for	for	ADP
ital-2241	63	15	managing	manage	VERB
ital-2241	63	16	a	a	DET
ital-2241	63	17	heavily	heavily	ADV
ital-2241	63	18	used	use	VERB
ital-2241	63	19	chat	chat	NOUN
ital-2241	63	20	reference	reference	NOUN
ital-2241	63	21	service	service	NOUN
ital-2241	63	22	,	,	PUNCT
ital-2241	63	23	are	be	AUX
ital-2241	63	24	not	not	PART
ital-2241	63	25	available	available	ADJ
ital-2241	63	26	in	in	ADP
ital-2241	63	27	meebo	meebo	PROPN
ital-2241	63	28	.	.	PUNCT
ital-2241	64	1	those	those	DET
ital-2241	64	2	features	feature	NOUN
ital-2241	64	3	are	be	AUX
ital-2241	64	4	essential	essential	ADJ
ital-2241	64	5	for	for	ADP
ital-2241	64	6	working	work	VERB
ital-2241	64	7	with	with	ADP
ital-2241	64	8	multiple	multiple	ADJ
ital-2241	64	9	,	,	PUNCT
ital-2241	64	10	simultaneous	simultaneous	ADJ
ital-2241	64	11	incoming	incoming	NOUN
ital-2241	64	12	i	i	PRON
ital-2241	64	13	m	m	VERB
ital-2241	64	14	messages	message	NOUN
ital-2241	64	15	,	,	PUNCT
ital-2241	64	16	a	a	DET
ital-2241	64	17	common	common	ADJ
ital-2241	64	18	occurrence	occurrence	NOUN
ital-2241	64	19	in	in	ADP
ital-2241	64	20	virtual	virtual	ADJ
ital-2241	64	21	reference	reference	NOUN
ital-2241	64	22	.	.	PUNCT
ital-2241	65	1	other	other	ADJ
ital-2241	65	2	missing	missing	ADJ
ital-2241	65	3	features	feature	NOUN
ital-2241	65	4	included	include	VERB
ital-2241	65	5	the	the	DET
ital-2241	65	6	lack	lack	NOUN
ital-2241	65	7	of	of	ADP
ital-2241	65	8	built	build	VERB
ital-2241	65	9	-	-	PUNCT
ital-2241	65	10	in	in	ADP
ital-2241	65	11	transcript	transcript	NOUN
ital-2241	65	12	retention	retention	NOUN
ital-2241	65	13	and	and	CCONJ
ital-2241	65	14	lack	lack	NOUN
ital-2241	65	15	of	of	ADP
ital-2241	65	16	automated	automate	VERB
ital-2241	65	17	usage	usage	NOUN
ital-2241	65	18	statistics.25	statistics.25	PROPN
ital-2241	65	19	selecting	selecting	PROPN
ital-2241	65	20	openfire	openfire	NOUN
ital-2241	65	21	based	base	VERB
ital-2241	65	22	on	on	ADP
ital-2241	65	23	the	the	DET
ital-2241	65	24	need	need	NOUN
ital-2241	65	25	for	for	ADP
ital-2241	65	26	a	a	DET
ital-2241	65	27	more	more	ADV
ital-2241	65	28	robust	robust	ADJ
ital-2241	65	29	chat	chat	NOUN
ital-2241	65	30	reference	reference	NOUN
ital-2241	65	31	system	system	NOUN
ital-2241	65	32	,	,	PUNCT
ital-2241	65	33	the	the	DET
ital-2241	65	34	csusm	csusm	NOUN
ital-2241	65	35	reference	reference	NOUN
ital-2241	65	36	librarians	librarian	NOUN
ital-2241	65	37	and	and	CCONJ
ital-2241	65	38	the	the	DET
ital-2241	65	39	web	web	NOUN
ital-2241	65	40	development	development	NOUN
ital-2241	65	41	librarian	librarian	PROPN
ital-2241	65	42	explored	explore	VERB
ital-2241	65	43	other	other	ADJ
ital-2241	65	44	i	i	PRON
ital-2241	65	45	m	m	NOUN
ital-2241	65	46	options	option	NOUN
ital-2241	65	47	,	,	PUNCT
ital-2241	65	48	especially	especially	ADV
ital-2241	65	49	open	open	ADJ
ital-2241	65	50	-	-	PUNCT
ital-2241	65	51	source	source	NOUN
ital-2241	65	52	software	software	NOUN
ital-2241	65	53	.	.	PUNCT
ital-2241	66	1	the	the	DET
ital-2241	66	2	web	web	NOUN
ital-2241	66	3	development	development	NOUN
ital-2241	66	4	librarian	librarian	PROPN
ital-2241	66	5	had	have	VERB
ital-2241	66	6	previous	previous	ADJ
ital-2241	66	7	experience	experience	NOUN
ital-2241	66	8	using	use	VERB
ital-2241	66	9	openfire	openfire	NOUN
ital-2241	66	10	at	at	ADP
ital-2241	66	11	the	the	DET
ital-2241	66	12	university	university	PROPN
ital-2241	66	13	of	of	ADP
ital-2241	66	14	alaska	alaska	PROPN
ital-2241	66	15	anchorage	anchorage	PROPN
ital-2241	66	16	,	,	PUNCT
ital-2241	66	17	for	for	ADP
ital-2241	66	18	an	an	DET
ital-2241	66	19	internal	internal	ADJ
ital-2241	66	20	library	library	NOUN
ital-2241	66	21	i	i	PRON
ital-2241	66	22	m	m	VERB
ital-2241	66	23	network	network	NOUN
ital-2241	66	24	and	and	CCONJ
ital-2241	66	25	investigated	investigate	VERB
ital-2241	66	26	its	its	PRON
ital-2241	66	27	capabilities	capability	NOUN
ital-2241	66	28	to	to	PART
ital-2241	66	29	replace	replace	VERB
ital-2241	66	30	meebo	meebo	NOUN
ital-2241	66	31	as	as	ADP
ital-2241	66	32	a	a	DET
ital-2241	66	33	chat	chat	NOUN
ital-2241	66	34	reference	reference	NOUN
ital-2241	66	35	tool	tool	NOUN
ital-2241	66	36	.	.	PUNCT
ital-2241	67	1	the	the	DET
ital-2241	67	2	desire	desire	NOUN
ital-2241	67	3	to	to	PART
ital-2241	67	4	replace	replace	VERB
ital-2241	67	5	meebo	meebo	NOUN
ital-2241	67	6	for	for	ADP
ital-2241	67	7	chat	chat	NOUN
ital-2241	67	8	reference	reference	NOUN
ital-2241	67	9	at	at	ADP
ital-2241	67	10	csusm	csusm	NOUN
ital-2241	67	11	also	also	ADV
ital-2241	67	12	provided	provide	VERB
ital-2241	67	13	the	the	DET
ital-2241	67	14	opportunity	opportunity	NOUN
ital-2241	67	15	to	to	PART
ital-2241	67	16	pilot	pilot	VERB
ital-2241	67	17	an	an	DET
ital-2241	67	18	internal	internal	ADJ
ital-2241	67	19	i	i	PRON
ital-2241	67	20	m	m	PROPN
ital-2241	67	21	network	network	NOUN
ital-2241	67	22	.	.	PUNCT
ital-2241	67	23	openfire	openfire	PROPN
ital-2241	67	24	,	,	PUNCT
ital-2241	67	25	part	part	NOUN
ital-2241	67	26	of	of	ADP
ital-2241	67	27	the	the	DET
ital-2241	67	28	suite	suite	NOUN
ital-2241	67	29	of	of	ADP
ital-2241	67	30	open	open	ADJ
ital-2241	67	31	-	-	PUNCT
ital-2241	67	32	source	source	NOUN
ital-2241	67	33	instant	instant	ADJ
ital-2241	67	34	messaging	messaging	NOUN
ital-2241	67	35	tools	tool	NOUN
ital-2241	67	36	from	from	ADP
ital-2241	67	37	jive	jive	ADJ
ital-2241	67	38	software	software	NOUN
ital-2241	67	39	,	,	PUNCT
ital-2241	67	40	was	be	AUX
ital-2241	67	41	the	the	DET
ital-2241	67	42	only	only	ADJ
ital-2241	67	43	application	application	NOUN
ital-2241	67	44	that	that	PRON
ital-2241	67	45	could	could	AUX
ital-2241	67	46	easily	easily	ADV
ital-2241	67	47	fulfill	fulfill	VERB
ital-2241	67	48	both	both	DET
ital-2241	67	49	roles	role	NOUN
ital-2241	67	50	and	and	CCONJ
ital-2241	67	51	offered	offer	VERB
ital-2241	67	52	a	a	DET
ital-2241	67	53	number	number	NOUN
ital-2241	67	54	of	of	ADP
ital-2241	67	55	features	feature	NOUN
ital-2241	67	56	that	that	PRON
ital-2241	67	57	made	make	VERB
ital-2241	67	58	it	it	PRON
ital-2241	67	59	highly	highly	ADV
ital-2241	67	60	preferable	preferable	ADJ
ital-2241	67	61	when	when	SCONJ
ital-2241	67	62	compared	compare	VERB
ital-2241	67	63	to	to	ADP
ital-2241	67	64	other	other	ADJ
ital-2241	67	65	im	im	NOUN
ital-2241	67	66	-	-	PUNCT
ital-2241	67	67	based	base	VERB
ital-2241	67	68	chat	chat	NOUN
ital-2241	67	69	reference	reference	NOUN
ital-2241	67	70	systems	system	NOUN
ital-2241	67	71	.	.	PUNCT
ital-2241	68	1	of	of	ADP
ital-2241	68	2	its	its	PRON
ital-2241	68	3	many	many	ADJ
ital-2241	68	4	features	feature	NOUN
ital-2241	68	5	,	,	PUNCT
ital-2241	68	6	one	one	NUM
ital-2241	68	7	of	of	ADP
ital-2241	68	8	the	the	DET
ital-2241	68	9	most	most	ADV
ital-2241	68	10	valuable	valuable	ADJ
ital-2241	68	11	was	be	AUX
ital-2241	68	12	the	the	DET
ital-2241	68	13	integration	integration	NOUN
ital-2241	68	14	between	between	ADP
ital-2241	68	15	openfire	openfire	NOUN
ital-2241	68	16	user	user	NOUN
ital-2241	68	17	accounts	account	NOUN
ital-2241	68	18	and	and	CCONJ
ital-2241	68	19	our	our	PRON
ital-2241	68	20	campus	campus	NOUN
ital-2241	68	21	email	email	NOUN
ital-2241	68	22	system	system	NOUN
ital-2241	68	23	.	.	PUNCT
ital-2241	69	1	being	be	AUX
ital-2241	69	2	able	able	ADJ
ital-2241	69	3	to	to	PART
ital-2241	69	4	tap	tap	VERB
ital-2241	69	5	into	into	ADP
ital-2241	69	6	the	the	DET
ital-2241	69	7	university	university	NOUN
ital-2241	69	8	’s	’s	PART
ital-2241	69	9	email	email	NOUN
ital-2241	69	10	system	system	NOUN
ital-2241	69	11	meant	mean	VERB
ital-2241	69	12	automated	automate	VERB
ital-2241	69	13	configuration	configuration	NOUN
ital-2241	69	14	and	and	CCONJ
ital-2241	69	15	updating	updating	NOUN
ital-2241	69	16	of	of	ADP
ital-2241	69	17	all	all	DET
ital-2241	69	18	staff	staff	NOUN
ital-2241	69	19	accounts	account	NOUN
ital-2241	69	20	and	and	CCONJ
ital-2241	69	21	contact	contact	NOUN
ital-2241	69	22	lists	list	NOUN
ital-2241	69	23	.	.	PUNCT
ital-2241	70	1	this	this	PRON
ital-2241	70	2	removed	remove	VERB
ital-2241	70	3	the	the	DET
ital-2241	70	4	burden	burden	NOUN
ital-2241	70	5	of	of	ADP
ital-2241	70	6	individual	individual	ADJ
ital-2241	70	7	account	account	NOUN
ital-2241	70	8	maintenance	maintenance	NOUN
ital-2241	70	9	associated	associate	VERB
ital-2241	70	10	with	with	ADP
ital-2241	70	11	external	external	ADJ
ital-2241	70	12	services	service	NOUN
ital-2241	70	13	such	such	ADJ
ital-2241	70	14	as	as	ADP
ital-2241	70	15	meebo	meebo	NOUN
ital-2241	70	16	,	,	PUNCT
ital-2241	70	17	libraryh3lp	libraryh3lp	PROPN
ital-2241	70	18	,	,	PUNCT
ital-2241	70	19	and	and	CCONJ
ital-2241	70	20	questionpoint	questionpoint	PROPN
ital-2241	70	21	.	.	PUNCT
ital-2241	71	1	openfire	openfire	NOUN
ital-2241	71	2	supports	support	VERB
ital-2241	71	3	internal	internal	ADJ
ital-2241	72	1	i	i	PRON
ital-2241	72	2	m	m	VERB
ital-2241	72	3	networks	network	NOUN
ital-2241	72	4	at	at	ADP
ital-2241	72	5	educational	educational	ADJ
ital-2241	72	6	institutions	institution	NOUN
ital-2241	72	7	such	such	ADJ
ital-2241	72	8	as	as	ADP
ital-2241	72	9	the	the	DET
ital-2241	72	10	university	university	PROPN
ital-2241	72	11	of	of	ADP
ital-2241	72	12	pennsylvania	pennsylvania	PROPN
ital-2241	72	13	,	,	PUNCT
ital-2241	72	14	central	central	ADJ
ital-2241	72	15	michigan	michigan	PROPN
ital-2241	72	16	university	university	PROPN
ital-2241	72	17	,	,	PUNCT
ital-2241	72	18	and	and	CCONJ
ital-2241	72	19	university	university	PROPN
ital-2241	72	20	of	of	ADP
ital-2241	72	21	california	california	PROPN
ital-2241	72	22	,	,	PUNCT
ital-2241	72	23	san	san	PROPN
ital-2241	72	24	francisco	francisco	PROPN
ital-2241	72	25	.	.	PUNCT
ital-2241	73	1	extending	extend	VERB
ital-2241	73	2	i	i	PROPN
ital-2241	73	3	m	m	VERB
ital-2241	73	4	beyond	beyond	ADP
ital-2241	73	5	the	the	DET
ital-2241	73	6	reference	reference	NOUN
ital-2241	73	7	desk	desk	NOUN
ital-2241	73	8	|	|	PROPN
ital-2241	73	9	chan	chan	PROPN
ital-2241	73	10	,	,	PUNCT
ital-2241	73	11	ly	ly	X
ital-2241	73	12	,	,	PUNCT
ital-2241	73	13	and	and	CCONJ
ital-2241	73	14	meulemans	meuleman	VERB
ital-2241	73	15	9	9	NUM
ital-2241	73	16	openfire	openfire	NOUN
ital-2241	73	17	could	could	AUX
ital-2241	73	18	meet	meet	VERB
ital-2241	73	19	our	our	PRON
ital-2241	73	20	i	i	NOUN
ital-2241	73	21	m	m	VERB
ital-2241	73	22	chat	chat	NOUN
ital-2241	73	23	reference	reference	NOUN
ital-2241	73	24	needs	need	VERB
ital-2241	73	25	because	because	SCONJ
ital-2241	73	26	it	it	PRON
ital-2241	73	27	includes	include	VERB
ital-2241	73	28	the	the	DET
ital-2241	73	29	fastpath	fastpath	NOUN
ital-2241	73	30	plugin	plugin	NOUN
ital-2241	73	31	,	,	PUNCT
ital-2241	73	32	a	a	DET
ital-2241	73	33	complete	complete	ADJ
ital-2241	73	34	web	web	NOUN
ital-2241	73	35	-	-	PUNCT
ital-2241	73	36	based	base	VERB
ital-2241	73	37	chat	chat	NOUN
ital-2241	73	38	management	management	NOUN
ital-2241	73	39	system	system	NOUN
ital-2241	73	40	available	available	ADJ
ital-2241	73	41	at	at	ADP
ital-2241	73	42	www.igniterealtime.org/projects/openfire/plugins.jsp	www.igniterealtime.org/projects/openfire/plugins.jsp	PROPN
ital-2241	73	43	.	.	PUNCT
ital-2241	74	1	this	this	DET
ital-2241	74	2	robust	robust	ADJ
ital-2241	74	3	system	system	NOUN
ital-2241	74	4	incorporates	incorporate	VERB
ital-2241	74	5	important	important	ADJ
ital-2241	74	6	features	feature	NOUN
ital-2241	74	7	such	such	ADJ
ital-2241	74	8	as	as	ADP
ital-2241	74	9	message	message	NOUN
ital-2241	74	10	queues	queue	NOUN
ital-2241	74	11	,	,	PUNCT
ital-2241	74	12	message	message	NOUN
ital-2241	74	13	transfer	transfer	NOUN
ital-2241	74	14	,	,	PUNCT
ital-2241	74	15	statistics	statistic	NOUN
ital-2241	74	16	,	,	PUNCT
ital-2241	74	17	and	and	CCONJ
ital-2241	74	18	canned	can	VERB
ital-2241	74	19	messages	message	NOUN
ital-2241	74	20	.	.	PUNCT
ital-2241	75	1	james	james	PROPN
ital-2241	75	2	cook	cook	PROPN
ital-2241	75	3	university	university	PROPN
ital-2241	75	4	library	library	NOUN
ital-2241	75	5	in	in	ADP
ital-2241	75	6	australia	australia	PROPN
ital-2241	75	7	also	also	ADV
ital-2241	75	8	chose	choose	VERB
ital-2241	75	9	to	to	PART
ital-2241	75	10	use	use	VERB
ital-2241	75	11	openfire	openfire	NOUN
ital-2241	75	12	with	with	ADP
ital-2241	75	13	fastpath	fastpath	NOUN
ital-2241	75	14	plugin	plugin	NOUN
ital-2241	75	15	as	as	ADP
ital-2241	75	16	its	its	PRON
ital-2241	75	17	chat	chat	NOUN
ital-2241	75	18	reference	reference	NOUN
ital-2241	75	19	solution	solution	NOUN
ital-2241	75	20	based	base	VERB
ital-2241	75	21	on	on	ADP
ital-2241	75	22	their	their	PRON
ital-2241	75	23	need	need	NOUN
ital-2241	75	24	for	for	ADP
ital-2241	75	25	those	those	DET
ital-2241	75	26	features.26	features.26	VERB
ital-2241	75	27	other	other	ADJ
ital-2241	75	28	institutions	institution	NOUN
ital-2241	75	29	using	use	VERB
ital-2241	75	30	fastpath	fastpath	NOUN
ital-2241	75	31	and	and	CCONJ
ital-2241	75	32	openfire	openfire	NOUN
ital-2241	75	33	in	in	ADP
ital-2241	75	34	the	the	DET
ital-2241	75	35	role	role	NOUN
ital-2241	75	36	of	of	ADP
ital-2241	75	37	chat	chat	NOUN
ital-2241	75	38	reference	reference	NOUN
ital-2241	75	39	or	or	CCONJ
ital-2241	75	40	support	support	NOUN
ital-2241	75	41	include	include	VERB
ital-2241	75	42	the	the	DET
ital-2241	75	43	university	university	PROPN
ital-2241	75	44	of	of	ADP
ital-2241	75	45	texas	texas	PROPN
ital-2241	75	46	,	,	PUNCT
ital-2241	75	47	the	the	DET
ital-2241	75	48	oregon	oregon	PROPN
ital-2241	75	49	/	/	SYM
ital-2241	75	50	ohio	ohio	PROPN
ital-2241	75	51	multistate	multistate	PROPN
ital-2241	75	52	virtual	virtual	PROPN
ital-2241	75	53	reference	reference	PROPN
ital-2241	75	54	consortium	consortium	NOUN
ital-2241	75	55	,	,	PUNCT
ital-2241	75	56	mozilla.com	mozilla.com	X
ital-2241	75	57	,	,	PUNCT
ital-2241	75	58	and	and	CCONJ
ital-2241	75	59	the	the	DET
ital-2241	75	60	university	university	PROPN
ital-2241	75	61	of	of	ADP
ital-2241	75	62	wisconsin	wisconsin	PROPN
ital-2241	75	63	.	.	PUNCT
ital-2241	76	1	when	when	SCONJ
ital-2241	76	2	reviewing	review	VERB
ital-2241	76	3	chat	chat	NOUN
ital-2241	76	4	reference	reference	NOUN
ital-2241	76	5	solutions	solution	NOUN
ital-2241	76	6	,	,	PUNCT
ital-2241	76	7	we	we	PRON
ital-2241	76	8	considered	consider	VERB
ital-2241	76	9	the	the	DET
ital-2241	76	10	possibility	possibility	NOUN
ital-2241	76	11	of	of	ADP
ital-2241	76	12	using	use	VERB
ital-2241	76	13	chat	chat	NOUN
ital-2241	76	14	modules	module	NOUN
ital-2241	76	15	available	available	ADJ
ital-2241	76	16	through	through	ADP
ital-2241	76	17	drupal	drupal	PROPN
ital-2241	76	18	(	(	PUNCT
ital-2241	76	19	http://drupal.org	http://drupal.org	X
ital-2241	76	20	)	)	PUNCT
ital-2241	76	21	,	,	PUNCT
ital-2241	76	22	the	the	DET
ital-2241	76	23	web	web	NOUN
ital-2241	76	24	content	content	NOUN
ital-2241	76	25	management	management	NOUN
ital-2241	76	26	system	system	NOUN
ital-2241	76	27	(	(	PUNCT
ital-2241	76	28	cms	cms	NOUN
ital-2241	76	29	)	)	PUNCT
ital-2241	76	30	for	for	ADP
ital-2241	76	31	our	our	PRON
ital-2241	76	32	library	library	NOUN
ital-2241	76	33	website	website	NOUN
ital-2241	76	34	.	.	PUNCT
ital-2241	77	1	the	the	DET
ital-2241	77	2	primary	primary	ADJ
ital-2241	77	3	advantage	advantage	NOUN
ital-2241	77	4	of	of	ADP
ital-2241	77	5	that	that	DET
ital-2241	77	6	option	option	NOUN
ital-2241	77	7	was	be	AUX
ital-2241	77	8	complete	complete	ADJ
ital-2241	77	9	integration	integration	NOUN
ital-2241	77	10	with	with	ADP
ital-2241	77	11	the	the	DET
ital-2241	77	12	library	library	NOUN
ital-2241	77	13	website	website	NOUN
ital-2241	77	14	and	and	CCONJ
ital-2241	77	15	intranet	intranet	NOUN
ital-2241	77	16	.	.	PUNCT
ital-2241	78	1	further	further	ADJ
ital-2241	78	2	analysis	analysis	NOUN
ital-2241	78	3	of	of	ADP
ital-2241	78	4	the	the	DET
ital-2241	78	5	drupal	drupal	ADJ
ital-2241	78	6	option	option	NOUN
ital-2241	78	7	revealed	reveal	VERB
ital-2241	78	8	that	that	SCONJ
ital-2241	78	9	the	the	DET
ital-2241	78	10	available	available	ADJ
ital-2241	78	11	chat	chat	NOUN
ital-2241	78	12	modules	module	NOUN
ital-2241	78	13	where	where	SCONJ
ital-2241	78	14	too	too	ADV
ital-2241	78	15	basic	basic	ADJ
ital-2241	78	16	for	for	ADP
ital-2241	78	17	our	our	PRON
ital-2241	78	18	needs	need	NOUN
ital-2241	78	19	and	and	CCONJ
ital-2241	78	20	that	that	DET
ital-2241	78	21	reconfiguration	reconfiguration	NOUN
ital-2241	78	22	of	of	ADP
ital-2241	78	23	our	our	PRON
ital-2241	78	24	intranet	intranet	NOUN
ital-2241	78	25	and	and	CCONJ
ital-2241	78	26	website	website	NOUN
ital-2241	78	27	to	to	PART
ital-2241	78	28	incorporate	incorporate	VERB
ital-2241	78	29	a	a	DET
ital-2241	78	30	workable	workable	ADJ
ital-2241	78	31	chat	chat	NOUN
ital-2241	78	32	reference	reference	NOUN
ital-2241	78	33	system	system	NOUN
ital-2241	78	34	would	would	AUX
ital-2241	78	35	require	require	VERB
ital-2241	78	36	extensive	extensive	ADJ
ital-2241	78	37	time	time	NOUN
ital-2241	78	38	.	.	PUNCT
ital-2241	79	1	in	in	ADP
ital-2241	79	2	comparison	comparison	NOUN
ital-2241	79	3	to	to	ADP
ital-2241	79	4	the	the	DET
ital-2241	79	5	implementation	implementation	NOUN
ital-2241	79	6	time	time	NOUN
ital-2241	79	7	associated	associate	VERB
ital-2241	79	8	with	with	ADP
ital-2241	79	9	deploying	deploy	VERB
ital-2241	79	10	the	the	DET
ital-2241	79	11	openfire	openfire	NOUN
ital-2241	79	12	system	system	NOUN
ital-2241	79	13	,	,	PUNCT
ital-2241	79	14	using	use	VERB
ital-2241	79	15	drupal	drupal	PROPN
ital-2241	79	16	-	-	PUNCT
ital-2241	79	17	based	base	VERB
ital-2241	79	18	chat	chat	NOUN
ital-2241	79	19	modules	module	NOUN
ital-2241	79	20	did	do	AUX
ital-2241	79	21	not	not	PART
ital-2241	79	22	provide	provide	VERB
ital-2241	79	23	a	a	DET
ital-2241	79	24	favorable	favorable	ADJ
ital-2241	79	25	cost	cost	NOUN
ital-2241	79	26	-	-	PUNCT
ital-2241	79	27	benefit	benefit	NOUN
ital-2241	79	28	ratio	ratio	NOUN
ital-2241	79	29	.	.	PUNCT
ital-2241	80	1	while	while	SCONJ
ital-2241	80	2	the	the	DET
ital-2241	80	3	proprietary	proprietary	ADJ
ital-2241	80	4	libraryh3lp	libraryh3lp	VERB
ital-2241	80	5	offered	offer	VERB
ital-2241	80	6	similar	similar	ADJ
ital-2241	80	7	functionality	functionality	NOUN
ital-2241	80	8	for	for	ADP
ital-2241	80	9	chat	chat	NOUN
ital-2241	80	10	reference	reference	NOUN
ital-2241	80	11	,	,	PUNCT
ital-2241	80	12	its	its	PRON
ital-2241	80	13	inability	inability	NOUN
ital-2241	80	14	to	to	PART
ital-2241	80	15	integrate	integrate	VERB
ital-2241	80	16	with	with	ADP
ital-2241	80	17	our	our	PRON
ital-2241	80	18	email	email	NOUN
ital-2241	80	19	system	system	NOUN
ital-2241	80	20	was	be	AUX
ital-2241	80	21	clearly	clearly	ADV
ital-2241	80	22	a	a	DET
ital-2241	80	23	deficit	deficit	NOUN
ital-2241	80	24	when	when	SCONJ
ital-2241	80	25	compared	compare	VERB
ital-2241	80	26	to	to	ADP
ital-2241	80	27	openfire	openfire	NOUN
ital-2241	80	28	.	.	PUNCT
ital-2241	81	1	in	in	ADP
ital-2241	81	2	libraryh3lp	libraryh3lp	PROPN
ital-2241	81	3	,	,	PUNCT
ital-2241	81	4	it	it	PRON
ital-2241	81	5	is	be	AUX
ital-2241	81	6	necessary	necessary	ADJ
ital-2241	81	7	to	to	PART
ital-2241	81	8	create	create	VERB
ital-2241	81	9	accounts	account	NOUN
ital-2241	81	10	for	for	ADP
ital-2241	81	11	all	all	DET
ital-2241	81	12	library	library	NOUN
ital-2241	81	13	personnel	personnel	NOUN
ital-2241	81	14	in	in	ADP
ital-2241	81	15	chat	chat	NOUN
ital-2241	81	16	reference	reference	NOUN
ital-2241	81	17	.	.	PUNCT
ital-2241	82	1	fastpath	fastpath	PROPN
ital-2241	82	2	does	do	AUX
ital-2241	82	3	not	not	PART
ital-2241	82	4	have	have	VERB
ital-2241	82	5	that	that	DET
ital-2241	82	6	requirement	requirement	NOUN
ital-2241	82	7	if	if	SCONJ
ital-2241	82	8	you	you	PRON
ital-2241	82	9	integrate	integrate	VERB
ital-2241	82	10	openfire	openfire	NOUN
ital-2241	82	11	with	with	ADP
ital-2241	82	12	your	your	PRON
ital-2241	82	13	organization	organization	NOUN
ital-2241	82	14	’s	’s	PART
ital-2241	82	15	lightweight	lightweight	ADJ
ital-2241	82	16	directory	directory	NOUN
ital-2241	82	17	access	access	NOUN
ital-2241	82	18	protocol	protocol	NOUN
ital-2241	82	19	(	(	PUNCT
ital-2241	82	20	ldap	ldap	NOUN
ital-2241	82	21	)	)	PUNCT
ital-2241	82	22	directory	directory	NOUN
ital-2241	82	23	.	.	PUNCT
ital-2241	83	1	instead	instead	ADV
ital-2241	83	2	,	,	PUNCT
ital-2241	83	3	the	the	DET
ital-2241	83	4	system	system	NOUN
ital-2241	83	5	will	will	AUX
ital-2241	83	6	automatically	automatically	ADV
ital-2241	83	7	create	create	VERB
ital-2241	83	8	accounts	account	NOUN
ital-2241	83	9	for	for	ADP
ital-2241	83	10	all	all	DET
ital-2241	83	11	library	library	NOUN
ital-2241	83	12	staff	staff	NOUN
ital-2241	83	13	.	.	PUNCT
ital-2241	84	1	furthermore	furthermore	ADV
ital-2241	84	2	,	,	PUNCT
ital-2241	84	3	the	the	DET
ital-2241	84	4	administrative	administrative	ADJ
ital-2241	84	5	options	option	NOUN
ital-2241	84	6	and	and	CCONJ
ital-2241	84	7	interface	interface	NOUN
ital-2241	84	8	for	for	ADP
ital-2241	84	9	libraryh3lp	libraryh3lp	VERB
ital-2241	84	10	also	also	ADV
ital-2241	84	11	did	do	AUX
ital-2241	84	12	not	not	PART
ital-2241	84	13	compare	compare	VERB
ital-2241	84	14	favorably	favorably	ADV
ital-2241	84	15	with	with	ADP
ital-2241	84	16	that	that	PRON
ital-2241	84	17	of	of	ADP
ital-2241	84	18	fastpath	fastpath	NOUN
ital-2241	84	19	.	.	PUNCT
ital-2241	85	1	the	the	DET
ital-2241	85	2	fastpath	fastpath	PROPN
ital-2241	85	3	interface	interface	NOUN
ital-2241	85	4	for	for	ADP
ital-2241	85	5	assigning	assign	VERB
ital-2241	85	6	users	user	NOUN
ital-2241	85	7	is	be	AUX
ital-2241	85	8	more	more	ADV
ital-2241	85	9	intuitive	intuitive	ADJ
ital-2241	85	10	and	and	CCONJ
ital-2241	85	11	the	the	DET
ital-2241	85	12	system	system	NOUN
ital-2241	85	13	generates	generate	VERB
ital-2241	85	14	a	a	DET
ital-2241	85	15	customizable	customizable	ADJ
ital-2241	85	16	chat	chat	NOUN
ital-2241	85	17	initiation	initiation	NOUN
ital-2241	85	18	form	form	NOUN
ital-2241	85	19	for	for	ADP
ital-2241	85	20	each	each	DET
ital-2241	85	21	workgroup	workgroup	NOUN
ital-2241	85	22	(	(	PUNCT
ital-2241	85	23	figures	figure	NOUN
ital-2241	85	24	1	1	NUM
ital-2241	85	25	and	and	CCONJ
ital-2241	85	26	2	2	NUM
ital-2241	85	27	)	)	PUNCT
ital-2241	85	28	.	.	PUNCT
ital-2241	86	1	oregon	oregon	PROPN
ital-2241	86	2	’s	’s	PART
ital-2241	86	3	l	l	NOUN
ital-2241	86	4	-	-	PUNCT
ital-2241	86	5	net	net	PROPN
ital-2241	86	6	and	and	CCONJ
ital-2241	86	7	ohio	ohio	PROPN
ital-2241	86	8	’s	’s	PART
ital-2241	86	9	knowitnow24x7	knowitnow24x7	PROPN
ital-2241	86	10	offer	offer	VERB
ital-2241	86	11	information	information	NOUN
ital-2241	86	12	about	about	ADP
ital-2241	86	13	software	software	NOUN
ital-2241	86	14	requirements	requirement	NOUN
ital-2241	86	15	and	and	CCONJ
ital-2241	86	16	an	an	DET
ital-2241	86	17	online	online	ADJ
ital-2241	86	18	demonstration	demonstration	NOUN
ital-2241	86	19	of	of	ADP
ital-2241	86	20	spark	spark	NOUN
ital-2241	86	21	/	/	SYM
ital-2241	86	22	fastpath.27	fastpath.27	PROPN
ital-2241	86	23	information	information	NOUN
ital-2241	86	24	technology	technology	NOUN
ital-2241	86	25	and	and	CCONJ
ital-2241	86	26	libraries	library	NOUN
ital-2241	86	27	|	|	NOUN
ital-2241	86	28	september	september	PROPN
ital-2241	86	29	2012	2012	NUM
ital-2241	86	30	10	10	NUM
ital-2241	86	31	figure	figure	NOUN
ital-2241	86	32	1	1	NUM
ital-2241	86	33	.	.	PUNCT
ital-2241	87	1	fastpath	fastpath	PROPN
ital-2241	87	2	chat	chat	PROPN
ital-2241	87	3	initiation	initiation	NOUN
ital-2241	87	4	form	form	NOUN
ital-2241	87	5	for	for	ADP
ital-2241	87	6	csusm	csusm	NOUN
ital-2241	87	7	research	research	NOUN
ital-2241	87	8	help	help	NOUN
ital-2241	87	9	desk	desk	NOUN
ital-2241	87	10	figure	figure	NOUN
ital-2241	87	11	2	2	NUM
ital-2241	87	12	.	.	PUNCT
ital-2241	87	13	fastpath	fastpath	PROPN
ital-2241	87	14	chat	chat	NOUN
ital-2241	87	15	initiation	initiation	NOUN
ital-2241	87	16	form	form	NOUN
ital-2241	87	17	for	for	ADP
ital-2241	87	18	csusm	csusm	NOUN
ital-2241	87	19	media	medium	NOUN
ital-2241	87	20	library	library	NOUN
ital-2241	87	21	for	for	ADP
ital-2241	87	22	our	our	PRON
ital-2241	87	23	requirements	requirement	NOUN
ital-2241	87	24	,	,	PUNCT
ital-2241	87	25	openfire	openfire	NOUN
ital-2241	87	26	was	be	AUX
ital-2241	87	27	clearly	clearly	ADV
ital-2241	87	28	superior	superior	ADJ
ital-2241	87	29	to	to	ADP
ital-2241	87	30	the	the	DET
ital-2241	87	31	available	available	ADJ
ital-2241	87	32	systems	system	NOUN
ital-2241	87	33	for	for	ADP
ital-2241	87	34	chat	chat	NOUN
ital-2241	87	35	reference	reference	NOUN
ital-2241	87	36	.	.	PUNCT
ital-2241	88	1	its	its	PRON
ital-2241	88	2	relatively	relatively	ADV
ital-2241	88	3	simple	simple	ADJ
ital-2241	88	4	deployment	deployment	NOUN
ital-2241	88	5	requirements	requirement	NOUN
ital-2241	88	6	and	and	CCONJ
ital-2241	88	7	ease	ease	NOUN
ital-2241	88	8	of	of	ADP
ital-2241	88	9	setup	setup	NOUN
ital-2241	88	10	helped	help	VERB
ital-2241	88	11	make	make	VERB
ital-2241	88	12	it	it	PRON
ital-2241	88	13	our	our	PRON
ital-2241	88	14	first	first	ADJ
ital-2241	88	15	choice	choice	NOUN
ital-2241	88	16	for	for	ADP
ital-2241	88	17	building	build	VERB
ital-2241	88	18	a	a	DET
ital-2241	88	19	combined	combine	VERB
ital-2241	88	20	i	i	PROPN
ital-2241	88	21	m	m	VERB
ital-2241	88	22	network	network	NOUN
ital-2241	88	23	and	and	CCONJ
ital-2241	88	24	chat	chat	VERB
ital-2241	88	25	reference	reference	NOUN
ital-2241	88	26	system	system	NOUN
ital-2241	88	27	.	.	PUNCT
ital-2241	89	1	in	in	ADP
ital-2241	89	2	the	the	DET
ital-2241	89	3	following	following	ADJ
ital-2241	89	4	section	section	NOUN
ital-2241	89	5	,	,	PUNCT
ital-2241	89	6	we	we	PRON
ital-2241	89	7	will	will	AUX
ital-2241	89	8	discuss	discuss	VERB
ital-2241	89	9	the	the	DET
ital-2241	89	10	installation	installation	NOUN
ital-2241	89	11	,	,	PUNCT
ital-2241	89	12	customization	customization	NOUN
ital-2241	89	13	,	,	PUNCT
ital-2241	89	14	and	and	CCONJ
ital-2241	89	15	assessment	assessment	NOUN
ital-2241	89	16	of	of	ADP
ital-2241	89	17	our	our	PRON
ital-2241	89	18	openfire	openfire	NOUN
ital-2241	89	19	implementation	implementation	NOUN
ital-2241	89	20	.	.	PUNCT
ital-2241	90	1	openfire	openfire	NOUN
ital-2241	90	2	installation	installation	NOUN
ital-2241	90	3	and	and	CCONJ
ital-2241	90	4	configuration	configuration	NOUN
ital-2241	90	5	the	the	DET
ital-2241	90	6	openfire	openfire	NOUN
ital-2241	90	7	application	application	NOUN
ital-2241	90	8	is	be	AUX
ital-2241	90	9	a	a	DET
ital-2241	90	10	free	free	ADJ
ital-2241	90	11	download	download	NOUN
ital-2241	90	12	from	from	ADP
ital-2241	90	13	ignite	ignite	PROPN
ital-2241	90	14	realtime	realtime	NOUN
ital-2241	90	15	,	,	PUNCT
ital-2241	90	16	a	a	DET
ital-2241	90	17	community	community	NOUN
ital-2241	90	18	of	of	ADP
ital-2241	90	19	jive	jive	ADJ
ital-2241	90	20	software	software	NOUN
ital-2241	90	21	.	.	PUNCT
ital-2241	91	1	the	the	DET
ital-2241	91	2	program	program	NOUN
ital-2241	91	3	will	will	AUX
ital-2241	91	4	run	run	VERB
ital-2241	91	5	on	on	ADP
ital-2241	91	6	any	any	DET
ital-2241	91	7	web	web	NOUN
ital-2241	91	8	server	server	NOUN
ital-2241	91	9	that	that	PRON
ital-2241	91	10	has	have	VERB
ital-2241	91	11	a	a	DET
ital-2241	91	12	windows	window	NOUN
ital-2241	91	13	,	,	PUNCT
ital-2241	91	14	linux	linux	PROPN
ital-2241	91	15	,	,	PUNCT
ital-2241	91	16	or	or	CCONJ
ital-2241	91	17	macintosh	macintosh	NOUN
ital-2241	91	18	operating	operating	NOUN
ital-2241	91	19	system	system	NOUN
ital-2241	91	20	.	.	PUNCT
ital-2241	92	1	if	if	SCONJ
ital-2241	92	2	configured	configure	VERB
ital-2241	92	3	as	as	ADP
ital-2241	92	4	a	a	DET
ital-2241	92	5	self	self	NOUN
ital-2241	92	6	-	-	PUNCT
ital-2241	92	7	contained	contain	VERB
ital-2241	92	8	application	application	NOUN
ital-2241	92	9	,	,	PUNCT
ital-2241	92	10	openfire	openfire	NOUN
ital-2241	92	11	only	only	ADV
ital-2241	92	12	requires	require	VERB
ital-2241	92	13	java	java	PROPN
ital-2241	92	14	to	to	PART
ital-2241	92	15	be	be	AUX
ital-2241	92	16	available	available	ADJ
ital-2241	92	17	on	on	ADP
ital-2241	92	18	your	your	PRON
ital-2241	92	19	web	web	NOUN
ital-2241	92	20	server	server	NOUN
ital-2241	92	21	.	.	PUNCT
ital-2241	93	1	installation	installation	NOUN
ital-2241	93	2	of	of	ADP
ital-2241	93	3	the	the	DET
ital-2241	93	4	software	software	NOUN
ital-2241	93	5	is	be	AUX
ital-2241	93	6	an	an	DET
ital-2241	93	7	automated	automate	VERB
ital-2241	93	8	process	process	NOUN
ital-2241	93	9	and	and	CCONJ
ital-2241	93	10	system	system	NOUN
ital-2241	93	11	configuration	configuration	NOUN
ital-2241	93	12	is	be	AUX
ital-2241	93	13	through	through	ADP
ital-2241	93	14	a	a	DET
ital-2241	93	15	web	web	NOUN
ital-2241	93	16	-	-	PUNCT
ital-2241	93	17	based	base	VERB
ital-2241	93	18	setup	setup	NOUN
ital-2241	93	19	guide	guide	NOUN
ital-2241	93	20	.	.	PUNCT
ital-2241	94	1	after	after	ADP
ital-2241	94	2	the	the	DET
ital-2241	94	3	initial	initial	ADJ
ital-2241	94	4	language	language	NOUN
ital-2241	94	5	selection	selection	NOUN
ital-2241	94	6	form	form	NOUN
ital-2241	94	7	,	,	PUNCT
ital-2241	94	8	the	the	DET
ital-2241	94	9	next	next	ADJ
ital-2241	94	10	step	step	NOUN
ital-2241	94	11	in	in	ADP
ital-2241	94	12	the	the	DET
ital-2241	94	13	server	server	NOUN
ital-2241	94	14	configuration	configuration	NOUN
ital-2241	94	15	process	process	NOUN
ital-2241	94	16	is	be	AUX
ital-2241	94	17	to	to	PART
ital-2241	94	18	enter	enter	VERB
ital-2241	94	19	the	the	DET
ital-2241	94	20	web	web	NOUN
ital-2241	94	21	server	server	NOUN
ital-2241	94	22	url	url	PROPN
ital-2241	94	23	and	and	CCONJ
ital-2241	94	24	the	the	DET
ital-2241	94	25	ports	port	NOUN
ital-2241	94	26	through	through	ADP
ital-2241	94	27	which	which	PRON
ital-2241	94	28	the	the	DET
ital-2241	94	29	server	server	NOUN
ital-2241	94	30	will	will	AUX
ital-2241	94	31	communicate	communicate	VERB
ital-2241	94	32	with	with	ADP
ital-2241	94	33	the	the	DET
ital-2241	94	34	outside	outside	ADJ
ital-2241	94	35	world	world	NOUN
ital-2241	94	36	(	(	PUNCT
ital-2241	94	37	figure	figure	VERB
ital-2241	94	38	3	3	NUM
ital-2241	94	39	)	)	PUNCT
ital-2241	94	40	.	.	PUNCT
ital-2241	95	1	the	the	DET
ital-2241	95	2	third	third	ADJ
ital-2241	95	3	step	step	NOUN
ital-2241	95	4	provides	provide	VERB
ital-2241	95	5	fields	field	NOUN
ital-2241	95	6	for	for	ADP
ital-2241	95	7	selecting	select	VERB
ital-2241	95	8	the	the	DET
ital-2241	95	9	type	type	NOUN
ital-2241	95	10	of	of	ADP
ital-2241	95	11	database	database	NOUN
ital-2241	95	12	to	to	PART
ital-2241	95	13	use	use	VERB
ital-2241	95	14	with	with	ADP
ital-2241	95	15	openfire	openfire	NOUN
ital-2241	95	16	and	and	CCONJ
ital-2241	95	17	for	for	ADP
ital-2241	95	18	inputting	inputte	VERB
ital-2241	95	19	any	any	DET
ital-2241	95	20	information	information	NOUN
ital-2241	95	21	relating	relate	VERB
ital-2241	95	22	to	to	ADP
ital-2241	95	23	your	your	PRON
ital-2241	95	24	selection	selection	NOUN
ital-2241	95	25	(	(	PUNCT
ital-2241	95	26	figure	figure	NOUN
ital-2241	95	27	4	4	NUM
ital-2241	95	28	)	)	PUNCT
ital-2241	95	29	.	.	PUNCT
ital-2241	96	1	extending	extend	VERB
ital-2241	96	2	i	i	PRON
ital-2241	96	3	m	m	VERB
ital-2241	96	4	beyond	beyond	ADP
ital-2241	96	5	the	the	DET
ital-2241	96	6	reference	reference	NOUN
ital-2241	96	7	desk	desk	NOUN
ital-2241	96	8	|	|	PROPN
ital-2241	96	9	chan	chan	PROPN
ital-2241	96	10	,	,	PUNCT
ital-2241	96	11	ly	ly	X
ital-2241	96	12	,	,	PUNCT
ital-2241	96	13	and	and	CCONJ
ital-2241	96	14	meulemans	meuleman	VERB
ital-2241	96	15	11	11	NUM
ital-2241	96	16	figure	figure	NOUN
ital-2241	96	17	3	3	NUM
ital-2241	96	18	.	.	PROPN
ital-2241	96	19	openfire	openfire	NOUN
ital-2241	96	20	server	server	NOUN
ital-2241	96	21	settings	setting	NOUN
ital-2241	96	22	screen	screen	NOUN
ital-2241	96	23	figure	figure	VERB
ital-2241	96	24	4	4	NUM
ital-2241	96	25	.	.	X
ital-2241	96	26	openfire	openfire	NOUN
ital-2241	96	27	database	database	NOUN
ital-2241	96	28	configuration	configuration	NOUN
ital-2241	96	29	form	form	NOUN
ital-2241	96	30	openfire	openfire	NOUN
ital-2241	96	31	uses	use	VERB
ital-2241	96	32	a	a	DET
ital-2241	96	33	database	database	NOUN
ital-2241	96	34	to	to	PART
ital-2241	96	35	store	store	VERB
ital-2241	96	36	information	information	NOUN
ital-2241	96	37	such	such	ADJ
ital-2241	96	38	as	as	SCONJ
ital-2241	96	39	i	i	PRON
ital-2241	96	40	m	m	VERB
ital-2241	96	41	network	network	NOUN
ital-2241	96	42	settings	setting	NOUN
ital-2241	96	43	,	,	PUNCT
ital-2241	96	44	user	user	NOUN
ital-2241	96	45	account	account	NOUN
ital-2241	96	46	information	information	NOUN
ital-2241	96	47	,	,	PUNCT
ital-2241	96	48	and	and	CCONJ
ital-2241	96	49	transcripts	transcript	NOUN
ital-2241	96	50	.	.	PUNCT
ital-2241	97	1	database	database	NOUN
ital-2241	97	2	options	option	NOUN
ital-2241	97	3	include	include	VERB
ital-2241	97	4	using	use	VERB
ital-2241	97	5	an	an	DET
ital-2241	97	6	embedded	embed	VERB
ital-2241	97	7	database	database	NOUN
ital-2241	97	8	or	or	CCONJ
ital-2241	97	9	connecting	connect	VERB
ital-2241	97	10	to	to	ADP
ital-2241	97	11	an	an	DET
ital-2241	97	12	external	external	ADJ
ital-2241	97	13	database	database	NOUN
ital-2241	97	14	server	server	NOUN
ital-2241	97	15	.	.	PUNCT
ital-2241	98	1	using	use	VERB
ital-2241	98	2	the	the	DET
ital-2241	98	3	embedded	embed	VERB
ital-2241	98	4	database	database	NOUN
ital-2241	98	5	is	be	AUX
ital-2241	98	6	the	the	DET
ital-2241	98	7	simpler	simple	ADJ
ital-2241	98	8	option	option	NOUN
ital-2241	98	9	and	and	CCONJ
ital-2241	98	10	is	be	AUX
ital-2241	98	11	helpful	helpful	ADJ
ital-2241	98	12	if	if	SCONJ
ital-2241	98	13	you	you	PRON
ital-2241	98	14	do	do	AUX
ital-2241	98	15	not	not	PART
ital-2241	98	16	have	have	VERB
ital-2241	98	17	access	access	NOUN
ital-2241	98	18	to	to	ADP
ital-2241	98	19	a	a	DET
ital-2241	98	20	database	database	NOUN
ital-2241	98	21	server	server	NOUN
ital-2241	98	22	.	.	PUNCT
ital-2241	99	1	connecting	connect	VERB
ital-2241	99	2	to	to	ADP
ital-2241	99	3	an	an	DET
ital-2241	99	4	external	external	ADJ
ital-2241	99	5	database	database	NOUN
ital-2241	99	6	server	server	NOUN
ital-2241	99	7	offers	offer	VERB
ital-2241	99	8	more	more	ADJ
ital-2241	99	9	control	control	NOUN
ital-2241	99	10	of	of	ADP
ital-2241	99	11	the	the	DET
ital-2241	99	12	data	datum	NOUN
ital-2241	99	13	generated	generate	VERB
ital-2241	99	14	by	by	ADP
ital-2241	99	15	openfire	openfire	NOUN
ital-2241	99	16	and	and	CCONJ
ital-2241	99	17	provides	provide	VERB
ital-2241	99	18	additional	additional	ADJ
ital-2241	99	19	backup	backup	ADJ
ital-2241	99	20	options	option	NOUN
ital-2241	99	21	.	.	PUNCT
ital-2241	100	1	openfire	openfire	NOUN
ital-2241	100	2	works	work	VERB
ital-2241	100	3	with	with	ADP
ital-2241	100	4	a	a	DET
ital-2241	100	5	number	number	NOUN
ital-2241	100	6	of	of	ADP
ital-2241	100	7	the	the	DET
ital-2241	100	8	more	more	ADV
ital-2241	100	9	commonly	commonly	ADV
ital-2241	100	10	used	use	VERB
ital-2241	100	11	database	database	NOUN
ital-2241	100	12	servers	server	NOUN
ital-2241	100	13	such	such	ADJ
ital-2241	100	14	as	as	ADP
ital-2241	100	15	mysql	mysql	PROPN
ital-2241	100	16	,	,	PUNCT
ital-2241	100	17	postgresql	postgresql	NOUN
ital-2241	100	18	,	,	PUNCT
ital-2241	100	19	and	and	CCONJ
ital-2241	100	20	microsoft	microsoft	PROPN
ital-2241	100	21	sql	sql	PROPN
ital-2241	100	22	server	server	PROPN
ital-2241	100	23	.	.	PUNCT
ital-2241	101	1	in	in	ADP
ital-2241	101	2	addition	addition	NOUN
ital-2241	101	3	,	,	PUNCT
ital-2241	101	4	oracle	oracle	PROPN
ital-2241	101	5	and	and	CCONJ
ital-2241	101	6	ibm	ibm	PROPN
ital-2241	101	7	’s	’s	PART
ital-2241	101	8	db2	db2	PROPN
ital-2241	101	9	are	be	AUX
ital-2241	101	10	database	database	NOUN
ital-2241	101	11	options	option	NOUN
ital-2241	101	12	with	with	ADP
ital-2241	101	13	additional	additional	ADJ
ital-2241	101	14	free	free	ADJ
ital-2241	101	15	plugins	plugin	NOUN
ital-2241	101	16	from	from	ADP
ital-2241	101	17	these	these	DET
ital-2241	101	18	vendors	vendor	NOUN
ital-2241	101	19	.	.	PUNCT
ital-2241	102	1	we	we	PRON
ital-2241	102	2	choose	choose	VERB
ital-2241	102	3	to	to	PART
ital-2241	102	4	use	use	VERB
ital-2241	102	5	mysql	mysql	NOUN
ital-2241	102	6	because	because	SCONJ
ital-2241	102	7	of	of	ADP
ital-2241	102	8	our	our	PRON
ital-2241	102	9	experience	experience	NOUN
ital-2241	102	10	using	use	VERB
ital-2241	102	11	it	it	PRON
ital-2241	102	12	with	with	ADP
ital-2241	102	13	other	other	ADJ
ital-2241	102	14	library	library	NOUN
ital-2241	102	15	web	web	NOUN
ital-2241	102	16	applications	application	NOUN
ital-2241	102	17	.	.	PUNCT
ital-2241	103	1	if	if	SCONJ
ital-2241	103	2	using	use	VERB
ital-2241	103	3	the	the	DET
ital-2241	103	4	external	external	ADJ
ital-2241	103	5	database	database	NOUN
ital-2241	103	6	option	option	NOUN
ital-2241	103	7	,	,	PUNCT
ital-2241	103	8	creating	create	VERB
ital-2241	103	9	and	and	CCONJ
ital-2241	103	10	configuring	configure	VERB
ital-2241	103	11	the	the	DET
ital-2241	103	12	external	external	ADJ
ital-2241	103	13	database	database	NOUN
ital-2241	103	14	before	before	ADP
ital-2241	103	15	installing	instal	VERB
ital-2241	103	16	openfire	openfire	NOUN
ital-2241	103	17	is	be	AUX
ital-2241	103	18	highly	highly	ADV
ital-2241	103	19	recommended	recommend	VERB
ital-2241	103	20	.	.	PUNCT
ital-2241	104	1	after	after	ADP
ital-2241	104	2	choosing	choose	VERB
ital-2241	104	3	a	a	DET
ital-2241	104	4	database	database	NOUN
ital-2241	104	5	,	,	PUNCT
ital-2241	104	6	the	the	DET
ital-2241	104	7	openfire	openfire	NOUN
ital-2241	104	8	configuration	configuration	NOUN
ital-2241	104	9	requires	require	VERB
ital-2241	104	10	the	the	DET
ital-2241	104	11	selection	selection	NOUN
ital-2241	104	12	of	of	ADP
ital-2241	104	13	an	an	DET
ital-2241	104	14	authentication	authentication	NOUN
ital-2241	104	15	method	method	NOUN
ital-2241	104	16	for	for	ADP
ital-2241	104	17	user	user	NOUN
ital-2241	104	18	accounts	account	NOUN
ital-2241	104	19	.	.	PUNCT
ital-2241	105	1	one	one	NUM
ital-2241	105	2	option	option	NOUN
ital-2241	105	3	is	be	AUX
ital-2241	105	4	to	to	PART
ital-2241	105	5	use	use	VERB
ital-2241	105	6	openfire	openfire	NOUN
ital-2241	105	7	’s	’s	PART
ital-2241	105	8	internal	internal	ADJ
ital-2241	105	9	authentication	authentication	NOUN
ital-2241	105	10	system	system	NOUN
ital-2241	105	11	.	.	PUNCT
ital-2241	106	1	while	while	SCONJ
ital-2241	106	2	the	the	DET
ital-2241	106	3	internal	internal	ADJ
ital-2241	106	4	system	system	NOUN
ital-2241	106	5	is	be	AUX
ital-2241	106	6	robust	robust	ADJ
ital-2241	106	7	,	,	PUNCT
ital-2241	106	8	it	it	PRON
ital-2241	106	9	requires	require	VERB
ital-2241	106	10	additional	additional	ADJ
ital-2241	106	11	administrative	administrative	ADJ
ital-2241	106	12	support	support	NOUN
ital-2241	106	13	to	to	PART
ital-2241	106	14	manage	manage	VERB
ital-2241	106	15	the	the	DET
ital-2241	106	16	process	process	NOUN
ital-2241	106	17	of	of	ADP
ital-2241	106	18	creating	create	VERB
ital-2241	106	19	and	and	CCONJ
ital-2241	106	20	maintaining	maintain	VERB
ital-2241	106	21	user	user	NOUN
ital-2241	106	22	accounts	account	NOUN
ital-2241	106	23	.	.	PUNCT
ital-2241	107	1	the	the	DET
ital-2241	107	2	recommended	recommend	VERB
ital-2241	107	3	option	option	NOUN
ital-2241	107	4	is	be	AUX
ital-2241	107	5	to	to	PART
ital-2241	107	6	connect	connect	VERB
ital-2241	107	7	openfire	openfire	NOUN
ital-2241	107	8	with	with	ADP
ital-2241	107	9	your	your	PRON
ital-2241	107	10	organization	organization	NOUN
ital-2241	107	11	’s	’s	PART
ital-2241	107	12	lightweight	lightweight	ADJ
ital-2241	107	13	directory	directory	NOUN
ital-2241	107	14	access	access	NOUN
ital-2241	107	15	protocol	protocol	NOUN
ital-2241	107	16	(	(	PUNCT
ital-2241	107	17	ldap	ldap	NOUN
ital-2241	107	18	)	)	PUNCT
ital-2241	107	19	directory	directory	NOUN
ital-2241	107	20	(	(	PUNCT
ital-2241	107	21	figure	figure	NOUN
ital-2241	107	22	5	5	NUM
ital-2241	107	23	)	)	PUNCT
ital-2241	107	24	.	.	PUNCT
ital-2241	108	1	ldap	ldap	NOUN
ital-2241	108	2	is	be	AUX
ital-2241	108	3	a	a	DET
ital-2241	108	4	protocol	protocol	NOUN
ital-2241	108	5	that	that	PRON
ital-2241	108	6	allows	allow	VERB
ital-2241	108	7	external	external	ADJ
ital-2241	108	8	systems	system	NOUN
ital-2241	108	9	to	to	PART
ital-2241	108	10	interact	interact	VERB
ital-2241	108	11	with	with	ADP
ital-2241	108	12	the	the	DET
ital-2241	108	13	user	user	NOUN
ital-2241	108	14	information	information	NOUN
ital-2241	108	15	stored	store	VERB
ital-2241	108	16	in	in	ADP
ital-2241	108	17	an	an	DET
ital-2241	108	18	organization	organization	NOUN
ital-2241	108	19	’s	’s	PART
ital-2241	108	20	email	email	NOUN
ital-2241	108	21	system	system	NOUN
ital-2241	108	22	.	.	PUNCT
ital-2241	109	1	using	use	VERB
ital-2241	109	2	ldap	ldap	NOUN
ital-2241	109	3	with	with	ADP
ital-2241	109	4	openfire	openfire	NOUN
ital-2241	109	5	is	be	AUX
ital-2241	109	6	highly	highly	ADV
ital-2241	109	7	preferable	preferable	ADJ
ital-2241	109	8	because	because	SCONJ
ital-2241	109	9	it	it	PRON
ital-2241	109	10	simplifies	simplify	VERB
ital-2241	109	11	access	access	NOUN
ital-2241	109	12	for	for	ADP
ital-2241	109	13	your	your	PRON
ital-2241	109	14	librarians	librarian	NOUN
ital-2241	109	15	and	and	CCONJ
ital-2241	109	16	staff	staff	NOUN
ital-2241	109	17	by	by	ADP
ital-2241	109	18	automatically	automatically	ADV
ital-2241	109	19	creating	create	VERB
ital-2241	109	20	user	user	NOUN
ital-2241	109	21	accounts	account	NOUN
ital-2241	109	22	based	base	VERB
ital-2241	109	23	on	on	ADP
ital-2241	109	24	the	the	DET
ital-2241	109	25	information	information	NOUN
ital-2241	109	26	in	in	ADP
ital-2241	109	27	your	your	PRON
ital-2241	109	28	organization	organization	NOUN
ital-2241	109	29	’s	’s	PART
ital-2241	109	30	email	email	NOUN
ital-2241	109	31	system	system	NOUN
ital-2241	109	32	.	.	PUNCT
ital-2241	110	1	library	library	NOUN
ital-2241	110	2	staff	staff	NOUN
ital-2241	110	3	simply	simply	ADV
ital-2241	110	4	login	login	VERB
ital-2241	110	5	with	with	ADP
ital-2241	110	6	their	their	PRON
ital-2241	110	7	work	work	NOUN
ital-2241	110	8	email	email	NOUN
ital-2241	110	9	or	or	CCONJ
ital-2241	110	10	network	network	NOUN
ital-2241	110	11	account	account	NOUN
ital-2241	110	12	information	information	NOUN
ital-2241	110	13	;	;	PUNCT
ital-2241	110	14	they	they	PRON
ital-2241	110	15	are	be	AUX
ital-2241	110	16	not	not	PART
ital-2241	110	17	required	require	VERB
ital-2241	110	18	to	to	PART
ital-2241	110	19	create	create	VERB
ital-2241	110	20	a	a	DET
ital-2241	110	21	new	new	ADJ
ital-2241	110	22	username	username	NOUN
ital-2241	110	23	and	and	CCONJ
ital-2241	110	24	password	password	NOUN
ital-2241	110	25	.	.	PUNCT
ital-2241	111	1	information	information	NOUN
ital-2241	111	2	technology	technology	NOUN
ital-2241	111	3	and	and	CCONJ
ital-2241	111	4	libraries	library	NOUN
ital-2241	111	5	|	|	NOUN
ital-2241	111	6	september	september	PROPN
ital-2241	111	7	2012	2012	NUM
ital-2241	111	8	12	12	NUM
ital-2241	111	9	figure	figure	NOUN
ital-2241	111	10	5	5	NUM
ital-2241	111	11	.	.	X
ital-2241	111	12	openfire	openfire	PROPN
ital-2241	111	13	ldap	ldap	PROPN
ital-2241	111	14	configuration	configuration	NOUN
ital-2241	111	15	form	form	NOUN
ital-2241	111	16	the	the	DET
ital-2241	111	17	last	last	ADJ
ital-2241	111	18	step	step	NOUN
ital-2241	111	19	in	in	ADP
ital-2241	111	20	the	the	DET
ital-2241	111	21	configuration	configuration	NOUN
ital-2241	111	22	process	process	NOUN
ital-2241	111	23	is	be	AUX
ital-2241	111	24	to	to	PART
ital-2241	111	25	grant	grant	VERB
ital-2241	111	26	system	system	NOUN
ital-2241	111	27	administrator	administrator	NOUN
ital-2241	111	28	access	access	NOUN
ital-2241	111	29	to	to	ADP
ital-2241	111	30	the	the	DET
ital-2241	111	31	appropriate	appropriate	ADJ
ital-2241	111	32	users	user	NOUN
ital-2241	111	33	.	.	PUNCT
ital-2241	112	1	if	if	SCONJ
ital-2241	112	2	using	use	VERB
ital-2241	112	3	the	the	DET
ital-2241	112	4	ldap	ldap	NOUN
ital-2241	112	5	authentication	authentication	NOUN
ital-2241	112	6	method	method	NOUN
ital-2241	112	7	,	,	PUNCT
ital-2241	112	8	you	you	PRON
ital-2241	112	9	are	be	AUX
ital-2241	112	10	able	able	ADJ
ital-2241	112	11	to	to	PART
ital-2241	112	12	select	select	VERB
ital-2241	112	13	one	one	NUM
ital-2241	112	14	or	or	CCONJ
ital-2241	112	15	more	more	ADJ
ital-2241	112	16	users	user	NOUN
ital-2241	112	17	in	in	ADP
ital-2241	112	18	your	your	PRON
ital-2241	112	19	organization	organization	NOUN
ital-2241	112	20	by	by	ADP
ital-2241	112	21	entering	enter	VERB
ital-2241	112	22	their	their	PRON
ital-2241	112	23	email	email	NOUN
ital-2241	112	24	i	i	NOUN
ital-2241	112	25	d	d	NOUN
ital-2241	113	1	(	(	PUNCT
ital-2241	113	2	the	the	DET
ital-2241	113	3	portion	portion	NOUN
ital-2241	113	4	before	before	ADP
ital-2241	113	5	the	the	DET
ital-2241	113	6	ampersand	ampersand	NOUN
ital-2241	113	7	)	)	PUNCT
ital-2241	113	8	.	.	PUNCT
ital-2241	114	1	the	the	DET
ital-2241	114	2	selected	select	VERB
ital-2241	114	3	users	user	NOUN
ital-2241	114	4	will	will	AUX
ital-2241	114	5	have	have	VERB
ital-2241	114	6	complete	complete	ADJ
ital-2241	114	7	access	access	NOUN
ital-2241	114	8	to	to	ADP
ital-2241	114	9	all	all	DET
ital-2241	114	10	aspects	aspect	NOUN
ital-2241	114	11	of	of	ADP
ital-2241	114	12	the	the	DET
ital-2241	114	13	openfire	openfire	NOUN
ital-2241	114	14	server	server	NOUN
ital-2241	114	15	.	.	PUNCT
ital-2241	115	1	once	once	SCONJ
ital-2241	115	2	the	the	DET
ital-2241	115	3	setup	setup	NOUN
ital-2241	115	4	and	and	CCONJ
ital-2241	115	5	configuration	configuration	NOUN
ital-2241	115	6	process	process	NOUN
ital-2241	115	7	is	be	AUX
ital-2241	115	8	complete	complete	ADJ
ital-2241	115	9	,	,	PUNCT
ital-2241	115	10	the	the	DET
ital-2241	115	11	server	server	NOUN
ital-2241	115	12	is	be	AUX
ital-2241	115	13	ready	ready	ADJ
ital-2241	115	14	to	to	PART
ital-2241	115	15	accept	accept	VERB
ital-2241	115	16	i	i	PRON
ital-2241	115	17	m	m	VERB
ital-2241	115	18	connections	connection	NOUN
ital-2241	115	19	and	and	CCONJ
ital-2241	115	20	route	route	NOUN
ital-2241	115	21	messages	message	NOUN
ital-2241	115	22	.	.	PUNCT
ital-2241	116	1	reviewing	review	VERB
ital-2241	116	2	the	the	DET
ital-2241	116	3	settings	setting	NOUN
ital-2241	116	4	and	and	CCONJ
ital-2241	116	5	options	option	NOUN
ital-2241	116	6	within	within	ADP
ital-2241	116	7	the	the	DET
ital-2241	116	8	openfire	openfire	NOUN
ital-2241	116	9	system	system	NOUN
ital-2241	116	10	administration	administration	NOUN
ital-2241	116	11	area	area	NOUN
ital-2241	116	12	is	be	AUX
ital-2241	116	13	highly	highly	ADV
ital-2241	116	14	recommended	recommend	VERB
ital-2241	116	15	.	.	PUNCT
ital-2241	117	1	most	most	ADJ
ital-2241	117	2	libraries	library	NOUN
ital-2241	117	3	will	will	AUX
ital-2241	117	4	likely	likely	ADV
ital-2241	117	5	want	want	VERB
ital-2241	117	6	to	to	PART
ital-2241	117	7	adjust	adjust	VERB
ital-2241	117	8	the	the	DET
ital-2241	117	9	configurations	configuration	NOUN
ital-2241	117	10	within	within	ADP
ital-2241	117	11	the	the	DET
ital-2241	117	12	sections	section	NOUN
ital-2241	117	13	for	for	ADP
ital-2241	117	14	server	server	NOUN
ital-2241	117	15	settings	setting	NOUN
ital-2241	117	16	and	and	CCONJ
ital-2241	117	17	archives	archive	NOUN
ital-2241	117	18	.	.	PUNCT
ital-2241	118	1	connecting	connect	VERB
ital-2241	118	2	the	the	DET
ital-2241	118	3	i	i	NOUN
ital-2241	118	4	m	m	PROPN
ital-2241	118	5	network	network	NOUN
ital-2241	118	6	the	the	DET
ital-2241	118	7	second	second	ADJ
ital-2241	118	8	phase	phase	NOUN
ital-2241	118	9	of	of	ADP
ital-2241	118	10	the	the	DET
ital-2241	118	11	implementation	implementation	NOUN
ital-2241	118	12	process	process	NOUN
ital-2241	118	13	connected	connect	VERB
ital-2241	118	14	our	our	PRON
ital-2241	118	15	library	library	NOUN
ital-2241	118	16	personnel	personnel	NOUN
ital-2241	118	17	with	with	ADP
ital-2241	118	18	the	the	DET
ital-2241	118	19	i	i	NOUN
ital-2241	118	20	m	m	VERB
ital-2241	118	21	network	network	NOUN
ital-2241	118	22	using	use	VERB
ital-2241	118	23	i	i	PROPN
ital-2241	118	24	m	m	PROPN
ital-2241	118	25	software	software	NOUN
ital-2241	118	26	installed	instal	VERB
ital-2241	118	27	on	on	ADP
ital-2241	118	28	their	their	PRON
ital-2241	118	29	workstations	workstation	NOUN
ital-2241	118	30	.	.	PUNCT
ital-2241	119	1	the	the	DET
ital-2241	119	2	openfire	openfire	NOUN
ital-2241	119	3	i	i	PRON
ital-2241	119	4	m	m	VERB
ital-2241	119	5	server	server	NOUN
ital-2241	119	6	works	work	VERB
ital-2241	119	7	with	with	ADP
ital-2241	119	8	any	any	DET
ital-2241	119	9	multiprotocol	multiprotocol	PROPN
ital-2241	119	10	i	i	PROPN
ital-2241	119	11	m	m	PROPN
ital-2241	119	12	client	client	PROPN
ital-2241	119	13	(	(	PUNCT
ital-2241	119	14	“	"	PUNCT
ital-2241	119	15	multiprotocol	multiprotocol	PROPN
ital-2241	119	16	”	"	PUNCT
ital-2241	119	17	refers	refer	VERB
ital-2241	119	18	to	to	ADP
ital-2241	119	19	support	support	NOUN
ital-2241	119	20	for	for	ADP
ital-2241	119	21	simultaneous	simultaneous	ADJ
ital-2241	119	22	connections	connection	NOUN
ital-2241	119	23	to	to	ADP
ital-2241	119	24	multiple	multiple	ADJ
ital-2241	119	25	i	i	NOUN
ital-2241	119	26	m	m	VERB
ital-2241	119	27	networks	network	NOUN
ital-2241	119	28	)	)	PUNCT
ital-2241	119	29	that	that	PRON
ital-2241	119	30	provides	provide	VERB
ital-2241	119	31	options	option	NOUN
ital-2241	119	32	for	for	ADP
ital-2241	119	33	configuring	configure	VERB
ital-2241	119	34	an	an	DET
ital-2241	119	35	xmpp	xmpp	PROPN
ital-2241	119	36	or	or	CCONJ
ital-2241	119	37	jabber	jabber	PROPN
ital-2241	119	38	account	account	PROPN
ital-2241	119	39	.	.	PUNCT
ital-2241	120	1	some	some	PRON
ital-2241	120	2	of	of	ADP
ital-2241	120	3	the	the	DET
ital-2241	120	4	more	more	ADV
ital-2241	120	5	popular	popular	ADJ
ital-2241	120	6	i	i	PRON
ital-2241	120	7	m	m	VERB
ital-2241	120	8	clients	client	NOUN
ital-2241	120	9	that	that	PRON
ital-2241	120	10	offer	offer	VERB
ital-2241	120	11	this	this	DET
ital-2241	120	12	functionality	functionality	NOUN
ital-2241	120	13	include	include	VERB
ital-2241	120	14	spark	spark	NOUN
ital-2241	120	15	,	,	PUNCT
ital-2241	120	16	trillian	trillian	PROPN
ital-2241	120	17	,	,	PUNCT
ital-2241	120	18	miranda	miranda	NOUN
ital-2241	120	19	,	,	PUNCT
ital-2241	120	20	and	and	CCONJ
ital-2241	120	21	pidgin	pidgin	NOUN
ital-2241	120	22	.	.	PUNCT
ital-2241	121	1	based	base	VERB
ital-2241	121	2	on	on	ADP
ital-2241	121	3	our	our	PRON
ital-2241	121	4	chat	chat	NOUN
ital-2241	121	5	reference	reference	NOUN
ital-2241	121	6	requirements	requirement	NOUN
ital-2241	121	7	,	,	PUNCT
ital-2241	121	8	we	we	PRON
ital-2241	121	9	choose	choose	VERB
ital-2241	121	10	to	to	PART
ital-2241	121	11	use	use	VERB
ital-2241	121	12	spark	spark	NOUN
ital-2241	121	13	(	(	PUNCT
ital-2241	121	14	www.igniterealtime.org/projects/spark	www.igniterealtime.org/projects/spark	NOUN
ital-2241	121	15	)	)	PUNCT
ital-2241	121	16	,	,	PUNCT
ital-2241	121	17	an	an	DET
ital-2241	121	18	i	i	NOUN
ital-2241	121	19	m	m	VERB
ital-2241	121	20	client	client	NOUN
ital-2241	121	21	program	program	NOUN
ital-2241	121	22	designed	design	VERB
ital-2241	121	23	to	to	PART
ital-2241	121	24	work	work	VERB
ital-2241	121	25	specifically	specifically	ADV
ital-2241	121	26	with	with	ADP
ital-2241	121	27	the	the	DET
ital-2241	121	28	fastpath	fastpath	PROPN
ital-2241	121	29	web	web	NOUN
ital-2241	121	30	chat	chat	NOUN
ital-2241	121	31	service	service	NOUN
ital-2241	121	32	.	.	PUNCT
ital-2241	122	1	spark	spark	PROPN
ital-2241	122	2	comes	come	VERB
ital-2241	122	3	with	with	ADP
ital-2241	122	4	a	a	DET
ital-2241	122	5	fastpath	fastpath	NOUN
ital-2241	122	6	plugin	plugin	NOUN
ital-2241	122	7	that	that	PRON
ital-2241	122	8	enables	enable	VERB
ital-2241	122	9	users	user	NOUN
ital-2241	122	10	to	to	PART
ital-2241	122	11	receive	receive	VERB
ital-2241	122	12	and	and	CCONJ
ital-2241	122	13	send	send	VERB
ital-2241	122	14	messages	message	NOUN
ital-2241	122	15	to	to	ADP
ital-2241	122	16	anyone	anyone	PRON
ital-2241	122	17	communicating	communicate	VERB
ital-2241	122	18	through	through	ADP
ital-2241	122	19	the	the	DET
ital-2241	122	20	web	web	NOUN
ital-2241	122	21	-	-	PUNCT
ital-2241	122	22	based	base	VERB
ital-2241	122	23	fastpath	fastpath	PROPN
ital-2241	122	24	chat	chat	NOUN
ital-2241	122	25	widgets	widget	NOUN
ital-2241	122	26	(	(	PUNCT
ital-2241	122	27	more	more	ADJ
ital-2241	122	28	information	information	NOUN
ital-2241	122	29	on	on	ADP
ital-2241	122	30	fastpath	fastpath	NOUN
ital-2241	122	31	configuration	configuration	NOUN
ital-2241	122	32	is	be	AUX
ital-2241	122	33	in	in	ADP
ital-2241	122	34	the	the	DET
ital-2241	122	35	next	next	ADJ
ital-2241	122	36	section	section	NOUN
ital-2241	122	37	of	of	ADP
ital-2241	122	38	this	this	DET
ital-2241	122	39	article	article	NOUN
ital-2241	122	40	)	)	PUNCT
ital-2241	122	41	.	.	PUNCT
ital-2241	123	1	this	this	DET
ital-2241	123	2	plugin	plugin	NOUN
ital-2241	123	3	provides	provide	VERB
ital-2241	123	4	a	a	DET
ital-2241	123	5	tab	tab	NOUN
ital-2241	123	6	for	for	ADP
ital-2241	123	7	logging	log	VERB
ital-2241	123	8	into	into	ADP
ital-2241	123	9	a	a	DET
ital-2241	123	10	fastpath	fastpath	NOUN
ital-2241	123	11	group	group	NOUN
ital-2241	123	12	and	and	CCONJ
ital-2241	123	13	for	for	ADP
ital-2241	123	14	viewing	view	VERB
ital-2241	123	15	the	the	DET
ital-2241	123	16	status	status	NOUN
ital-2241	123	17	of	of	ADP
ital-2241	123	18	the	the	DET
ital-2241	123	19	group	group	NOUN
ital-2241	123	20	’s	’s	PART
ital-2241	123	21	message	message	NOUN
ital-2241	123	22	queues	queue	NOUN
ital-2241	123	23	extending	extend	VERB
ital-2241	123	24	i	i	PRON
ital-2241	123	25	m	m	VERB
ital-2241	123	26	beyond	beyond	ADP
ital-2241	123	27	the	the	DET
ital-2241	123	28	reference	reference	NOUN
ital-2241	123	29	desk	desk	NOUN
ital-2241	123	30	|	|	PROPN
ital-2241	123	31	chan	chan	PROPN
ital-2241	123	32	,	,	PUNCT
ital-2241	123	33	ly	ly	X
ital-2241	123	34	,	,	PUNCT
ital-2241	123	35	and	and	CCONJ
ital-2241	123	36	meulemans	meulemans	PROPN
ital-2241	123	37	13	13	NUM
ital-2241	123	38	(	(	PUNCT
ital-2241	123	39	figure	figure	VERB
ital-2241	123	40	6	6	NUM
ital-2241	123	41	)	)	PUNCT
ital-2241	123	42	.	.	PUNCT
ital-2241	124	1	spark	spark	NOUN
ital-2241	124	2	also	also	ADV
ital-2241	124	3	includes	include	VERB
ital-2241	124	4	many	many	ADJ
ital-2241	124	5	of	of	ADP
ital-2241	124	6	the	the	DET
ital-2241	124	7	features	feature	NOUN
ital-2241	124	8	offered	offer	VERB
ital-2241	124	9	by	by	ADP
ital-2241	124	10	other	other	ADJ
ital-2241	124	11	i	i	PRON
ital-2241	124	12	m	m	VERB
ital-2241	124	13	clients	client	NOUN
ital-2241	124	14	including	include	VERB
ital-2241	124	15	built	build	VERB
ital-2241	124	16	-	-	PUNCT
ital-2241	124	17	in	in	ADP
ital-2241	124	18	screen	screen	NOUN
ital-2241	124	19	capture	capture	NOUN
ital-2241	124	20	,	,	PUNCT
ital-2241	124	21	message	message	NOUN
ital-2241	124	22	transfer	transfer	NOUN
ital-2241	124	23	,	,	PUNCT
ital-2241	124	24	and	and	CCONJ
ital-2241	124	25	group	group	NOUN
ital-2241	124	26	chat	chat	NOUN
ital-2241	124	27	.	.	PUNCT
ital-2241	125	1	figure	figure	NOUN
ital-2241	125	2	6	6	NUM
ital-2241	125	3	.	.	PUNCT
ital-2241	126	1	the	the	DET
ital-2241	126	2	fastpath	fastpath	PROPN
ital-2241	126	3	plugin	plugin	NOUN
ital-2241	126	4	for	for	ADP
ital-2241	126	5	spark	spark	PROPN
ital-2241	126	6	library	library	NOUN
ital-2241	126	7	personnel	personnel	NOUN
ital-2241	126	8	were	be	AUX
ital-2241	126	9	able	able	ADJ
ital-2241	126	10	to	to	PART
ital-2241	126	11	install	install	VERB
ital-2241	126	12	spark	spark	NOUN
ital-2241	126	13	on	on	ADP
ital-2241	126	14	their	their	PRON
ital-2241	126	15	own	own	ADJ
ital-2241	126	16	by	by	ADP
ital-2241	126	17	downloading	download	VERB
ital-2241	126	18	it	it	PRON
ital-2241	126	19	from	from	ADP
ital-2241	126	20	the	the	DET
ital-2241	126	21	ignite	ignite	NOUN
ital-2241	126	22	software	software	NOUN
ital-2241	126	23	website	website	NOUN
ital-2241	126	24	and	and	CCONJ
ital-2241	126	25	launching	launch	VERB
ital-2241	126	26	the	the	DET
ital-2241	126	27	software	software	NOUN
ital-2241	126	28	’s	’s	PART
ital-2241	126	29	installation	installation	NOUN
ital-2241	126	30	package	package	NOUN
ital-2241	126	31	.	.	PUNCT
ital-2241	127	1	the	the	DET
ital-2241	127	2	installation	installation	NOUN
ital-2241	127	3	process	process	NOUN
ital-2241	127	4	is	be	AUX
ital-2241	127	5	very	very	ADV
ital-2241	127	6	simple	simple	ADJ
ital-2241	127	7	and	and	CCONJ
ital-2241	127	8	user	user	NOUN
ital-2241	127	9	-	-	PUNCT
ital-2241	127	10	specific	specific	ADJ
ital-2241	127	11	information	information	NOUN
ital-2241	127	12	is	be	AUX
ital-2241	127	13	only	only	ADV
ital-2241	127	14	required	require	VERB
ital-2241	127	15	when	when	SCONJ
ital-2241	127	16	spark	spark	NOUN
ital-2241	127	17	is	be	AUX
ital-2241	127	18	started	start	VERB
ital-2241	127	19	for	for	ADP
ital-2241	127	20	the	the	DET
ital-2241	127	21	first	first	ADJ
ital-2241	127	22	time	time	NOUN
ital-2241	127	23	.	.	PUNCT
ital-2241	128	1	the	the	DET
ital-2241	128	2	fields	field	NOUN
ital-2241	128	3	required	require	VERB
ital-2241	128	4	for	for	ADP
ital-2241	128	5	login	login	NOUN
ital-2241	128	6	include	include	VERB
ital-2241	128	7	the	the	DET
ital-2241	128	8	username	username	NOUN
ital-2241	128	9	and	and	CCONJ
ital-2241	128	10	password	password	NOUN
ital-2241	128	11	of	of	ADP
ital-2241	128	12	the	the	DET
ital-2241	128	13	user	user	NOUN
ital-2241	128	14	’s	’s	PART
ital-2241	128	15	organizational	organizational	ADJ
ital-2241	128	16	email	email	NOUN
ital-2241	128	17	and	and	CCONJ
ital-2241	128	18	the	the	DET
ital-2241	128	19	address	address	NOUN
ital-2241	128	20	of	of	ADP
ital-2241	128	21	the	the	DET
ital-2241	128	22	i	i	PROPN
ital-2241	128	23	m	m	PROPN
ital-2241	128	24	server	server	NOUN
ital-2241	128	25	.	.	PUNCT
ital-2241	129	1	as	as	ADP
ital-2241	129	2	part	part	NOUN
ital-2241	129	3	of	of	ADP
ital-2241	129	4	our	our	PRON
ital-2241	129	5	implementation	implementation	NOUN
ital-2241	129	6	process	process	NOUN
ital-2241	129	7	,	,	PUNCT
ital-2241	129	8	we	we	PRON
ital-2241	129	9	also	also	ADV
ital-2241	129	10	provided	provide	VERB
ital-2241	129	11	library	library	NOUN
ital-2241	129	12	staff	staff	NOUN
ital-2241	129	13	with	with	ADP
ital-2241	129	14	recommendations	recommendation	NOUN
ital-2241	129	15	regarding	regard	VERB
ital-2241	129	16	the	the	DET
ital-2241	129	17	selection	selection	NOUN
ital-2241	129	18	and	and	CCONJ
ital-2241	129	19	configuration	configuration	NOUN
ital-2241	129	20	of	of	ADP
ital-2241	129	21	optional	optional	ADJ
ital-2241	129	22	settings	setting	NOUN
ital-2241	129	23	that	that	PRON
ital-2241	129	24	might	might	AUX
ital-2241	129	25	enhance	enhance	VERB
ital-2241	129	26	their	their	PRON
ital-2241	129	27	i	i	PRON
ital-2241	129	28	m	m	VERB
ital-2241	129	29	experience	experience	NOUN
ital-2241	129	30	.	.	PUNCT
ital-2241	130	1	recommendations	recommendation	NOUN
ital-2241	130	2	included	include	VERB
ital-2241	130	3	auto	auto	NOUN
ital-2241	130	4	-	-	PUNCT
ital-2241	130	5	start	start	NOUN
ital-2241	130	6	of	of	ADP
ital-2241	130	7	spark	spark	NOUN
ital-2241	130	8	when	when	SCONJ
ital-2241	130	9	loggingin	loggingin	ADJ
ital-2241	130	10	to	to	PART
ital-2241	130	11	computer	computer	NOUN
ital-2241	130	12	and	and	CCONJ
ital-2241	130	13	the	the	DET
ital-2241	130	14	activation	activation	NOUN
ital-2241	130	15	of	of	ADP
ital-2241	130	16	incoming	incoming	ADJ
ital-2241	130	17	message	message	NOUN
ital-2241	130	18	signals	signal	NOUN
ital-2241	130	19	,	,	PUNCT
ital-2241	130	20	such	such	ADJ
ital-2241	130	21	as	as	ADP
ital-2241	130	22	sound	sound	ADJ
ital-2241	130	23	effects	effect	NOUN
ital-2241	130	24	and	and	CCONJ
ital-2241	130	25	pop	pop	NOUN
ital-2241	130	26	-	-	PUNCT
ital-2241	130	27	ups	up	NOUN
ital-2241	130	28	.	.	PUNCT
ital-2241	131	1	on	on	ADP
ital-2241	131	2	our	our	PRON
ital-2241	131	3	openfire	openfire	NOUN
ital-2241	131	4	server	server	NOUN
ital-2241	131	5	,	,	PUNCT
ital-2241	131	6	we	we	PRON
ital-2241	131	7	had	have	AUX
ital-2241	131	8	also	also	ADV
ital-2241	131	9	installed	instal	VERB
ital-2241	131	10	the	the	DET
ital-2241	131	11	kraken	kraken	VERB
ital-2241	131	12	gateway	gateway	NOUN
ital-2241	131	13	(	(	PUNCT
ital-2241	131	14	http://kraken.blathersource.org	http://kraken.blathersource.org	X
ital-2241	131	15	)	)	PUNCT
ital-2241	131	16	plugin	plugin	NOUN
ital-2241	131	17	to	to	PART
ital-2241	131	18	enable	enable	VERB
ital-2241	131	19	connections	connection	NOUN
ital-2241	131	20	to	to	ADP
ital-2241	131	21	external	external	NOUN
ital-2241	131	22	i	i	NOUN
ital-2241	131	23	m	m	VERB
ital-2241	131	24	networks	network	NOUN
ital-2241	131	25	.	.	PUNCT
ital-2241	132	1	the	the	DET
ital-2241	132	2	gateway	gateway	NOUN
ital-2241	132	3	plugin	plugin	NOUN
ital-2241	132	4	works	work	VERB
ital-2241	132	5	with	with	ADP
ital-2241	132	6	spark	spark	NOUN
ital-2241	132	7	to	to	PART
ital-2241	132	8	integrate	integrate	VERB
ital-2241	132	9	library	library	NOUN
ital-2241	132	10	staff	staff	NOUN
ital-2241	132	11	accounts	account	NOUN
ital-2241	132	12	on	on	ADP
ital-2241	132	13	chat	chat	NOUN
ital-2241	132	14	network	network	NOUN
ital-2241	132	15	such	such	ADJ
ital-2241	132	16	as	as	ADP
ital-2241	132	17	google	google	PROPN
ital-2241	132	18	talk	talk	PROPN
ital-2241	132	19	,	,	PUNCT
ital-2241	132	20	facebook	facebook	NOUN
ital-2241	132	21	,	,	PUNCT
ital-2241	132	22	and	and	CCONJ
ital-2241	132	23	msn	msn	NOUN
ital-2241	132	24	(	(	PUNCT
ital-2241	132	25	an	an	DET
ital-2241	132	26	example	example	NOUN
ital-2241	132	27	of	of	ADP
ital-2241	132	28	integrated	integrate	VERB
ital-2241	132	29	networks	network	NOUN
ital-2241	132	30	is	be	AUX
ital-2241	132	31	shown	show	VERB
ital-2241	132	32	in	in	ADP
ital-2241	132	33	figure	figure	NOUN
ital-2241	132	34	6	6	NUM
ital-2241	132	35	.	.	PUNCT
ital-2241	132	36	)	)	PUNCT
ital-2241	133	1	by	by	ADP
ital-2241	133	2	integrating	integrate	VERB
ital-2241	133	3	meebo	meebo	NOUN
ital-2241	133	4	as	as	ADP
ital-2241	133	5	well	well	ADV
ital-2241	133	6	,	,	PUNCT
ital-2241	133	7	librarians	librarian	NOUN
ital-2241	133	8	were	be	AUX
ital-2241	133	9	able	able	ADJ
ital-2241	133	10	to	to	PART
ital-2241	133	11	continue	continue	VERB
ital-2241	133	12	using	use	VERB
ital-2241	133	13	the	the	DET
ital-2241	133	14	meebo	meebo	NOUN
ital-2241	133	15	widgets	widget	NOUN
ital-2241	133	16	they	they	PRON
ital-2241	133	17	had	have	AUX
ital-2241	133	18	embedded	embed	VERB
ital-2241	133	19	into	into	ADP
ital-2241	133	20	their	their	PRON
ital-2241	133	21	research	research	NOUN
ital-2241	133	22	guides	guide	NOUN
ital-2241	133	23	and	and	CCONJ
ital-2241	133	24	faculty	faculty	NOUN
ital-2241	133	25	profile	profile	NOUN
ital-2241	133	26	pages	page	NOUN
ital-2241	133	27	.	.	PUNCT
ital-2241	134	1	this	this	PRON
ital-2241	134	2	allowed	allow	VERB
ital-2241	134	3	them	they	PRON
ital-2241	134	4	to	to	PART
ital-2241	134	5	use	use	VERB
ital-2241	134	6	spark	spark	NOUN
ital-2241	134	7	to	to	PART
ital-2241	134	8	receive	receive	VERB
ital-2241	134	9	i	i	PRON
ital-2241	134	10	m	m	VERB
ital-2241	134	11	messages	message	NOUN
ital-2241	134	12	rather	rather	ADV
ital-2241	134	13	than	than	ADP
ital-2241	134	14	logging	log	VERB
ital-2241	134	15	on	on	ADP
ital-2241	134	16	to	to	ADP
ital-2241	134	17	the	the	DET
ital-2241	134	18	meebo	meebo	PROPN
ital-2241	134	19	website	website	NOUN
ital-2241	134	20	.	.	PUNCT
ital-2241	135	1	information	information	NOUN
ital-2241	135	2	technology	technology	NOUN
ital-2241	135	3	and	and	CCONJ
ital-2241	135	4	libraries	library	NOUN
ital-2241	135	5	|	|	NOUN
ital-2241	135	6	september	september	PROPN
ital-2241	135	7	2012	2012	NUM
ital-2241	135	8	14	14	NUM
ital-2241	135	9	configuring	configure	VERB
ital-2241	135	10	the	the	DET
ital-2241	135	11	fastpath	fastpath	NOUN
ital-2241	135	12	plugin	plugin	NOUN
ital-2241	135	13	for	for	ADP
ital-2241	135	14	chat	chat	NOUN
ital-2241	135	15	reference	reference	NOUN
ital-2241	135	16	a	a	DET
ital-2241	135	17	primary	primary	ADJ
ital-2241	135	18	motivation	motivation	NOUN
ital-2241	135	19	for	for	ADP
ital-2241	135	20	using	use	VERB
ital-2241	135	21	openfire	openfire	NOUN
ital-2241	135	22	was	be	AUX
ital-2241	135	23	the	the	DET
ital-2241	135	24	feature	feature	NOUN
ital-2241	135	25	set	set	VERB
ital-2241	135	26	available	available	ADJ
ital-2241	135	27	in	in	ADP
ital-2241	135	28	the	the	DET
ital-2241	135	29	fastpath	fastpath	PROPN
ital-2241	135	30	plugin	plugin	NOUN
ital-2241	135	31	.	.	PUNCT
ital-2241	136	1	fastpath	fastpath	PROPN
ital-2241	136	2	is	be	AUX
ital-2241	136	3	a	a	DET
ital-2241	136	4	complete	complete	ADJ
ital-2241	136	5	chat	chat	NOUN
ital-2241	136	6	messaging	messaging	NOUN
ital-2241	136	7	system	system	NOUN
ital-2241	136	8	that	that	PRON
ital-2241	136	9	includes	include	VERB
ital-2241	136	10	workgroups	workgroup	NOUN
ital-2241	136	11	,	,	PUNCT
ital-2241	136	12	queues	queue	NOUN
ital-2241	136	13	,	,	PUNCT
ital-2241	136	14	chat	chat	NOUN
ital-2241	136	15	widgets	widget	NOUN
ital-2241	136	16	,	,	PUNCT
ital-2241	136	17	and	and	CCONJ
ital-2241	136	18	reporting	reporting	NOUN
ital-2241	136	19	.	.	PUNCT
ital-2241	137	1	fastpath	fastpath	PROPN
ital-2241	137	2	actually	actually	ADV
ital-2241	137	3	consists	consist	VERB
ital-2241	137	4	of	of	ADP
ital-2241	137	5	two	two	NUM
ital-2241	137	6	plugins	plugin	NOUN
ital-2241	137	7	that	that	PRON
ital-2241	137	8	work	work	VERB
ital-2241	137	9	together	together	ADV
ital-2241	137	10	,	,	PUNCT
ital-2241	137	11	fastpath	fastpath	PROPN
ital-2241	137	12	service	service	NOUN
ital-2241	137	13	for	for	ADP
ital-2241	137	14	managing	manage	VERB
ital-2241	137	15	the	the	DET
ital-2241	137	16	chat	chat	NOUN
ital-2241	137	17	system	system	NOUN
ital-2241	137	18	and	and	CCONJ
ital-2241	137	19	fastpath	fastpath	PROPN
ital-2241	137	20	webchat	webchat	PROPN
ital-2241	137	21	for	for	ADP
ital-2241	137	22	web	web	NOUN
ital-2241	137	23	-	-	PUNCT
ital-2241	137	24	based	base	VERB
ital-2241	137	25	chat	chat	NOUN
ital-2241	137	26	widgets	widget	NOUN
ital-2241	137	27	.	.	PUNCT
ital-2241	138	1	both	both	DET
ital-2241	138	2	plugins	plugin	NOUN
ital-2241	138	3	are	be	AUX
ital-2241	138	4	available	available	ADJ
ital-2241	138	5	as	as	ADP
ital-2241	138	6	free	free	ADJ
ital-2241	138	7	downloads	download	NOUN
ital-2241	138	8	from	from	ADP
ital-2241	138	9	the	the	DET
ital-2241	138	10	openfire	openfire	NOUN
ital-2241	138	11	plugins	plugin	VERB
ital-2241	138	12	section	section	NOUN
ital-2241	138	13	of	of	ADP
ital-2241	138	14	the	the	DET
ital-2241	138	15	ignite	ignite	NOUN
ital-2241	138	16	software	software	NOUN
ital-2241	138	17	website	website	NOUN
ital-2241	138	18	—	—	PUNCT
ital-2241	138	19	www.igniterealtime.org/projects/openfire/plugins.jsp	www.igniterealtime.org/projects/openfire/plugins.jsp	PROPN
ital-2241	138	20	.	.	PROPN
ital-2241	138	21	to	to	PART
ital-2241	138	22	install	install	VERB
ital-2241	138	23	fastpath	fastpath	NOUN
ital-2241	138	24	,	,	PUNCT
ital-2241	138	25	upload	upload	VERB
ital-2241	138	26	the	the	DET
ital-2241	138	27	its	its	PRON
ital-2241	138	28	packages	package	NOUN
ital-2241	138	29	using	use	VERB
ital-2241	138	30	the	the	DET
ital-2241	138	31	form	form	NOUN
ital-2241	138	32	in	in	ADP
ital-2241	138	33	the	the	DET
ital-2241	138	34	plugins	plugin	NOUN
ital-2241	138	35	section	section	NOUN
ital-2241	138	36	of	of	ADP
ital-2241	138	37	the	the	DET
ital-2241	138	38	openfire	openfire	NOUN
ital-2241	138	39	administrative	administrative	ADJ
ital-2241	138	40	interface	interface	NOUN
ital-2241	138	41	.	.	PUNCT
ital-2241	139	1	the	the	DET
ital-2241	139	2	plugins	plugin	NOUN
ital-2241	139	3	will	will	AUX
ital-2241	139	4	automatically	automatically	ADV
ital-2241	139	5	install	install	VERB
ital-2241	139	6	and	and	CCONJ
ital-2241	139	7	add	add	VERB
ital-2241	139	8	a	a	DET
ital-2241	139	9	fastpath	fastpath	NOUN
ital-2241	139	10	tab	tab	NOUN
ital-2241	139	11	to	to	ADP
ital-2241	139	12	the	the	DET
ital-2241	139	13	administrative	administrative	ADJ
ital-2241	139	14	main	main	ADJ
ital-2241	139	15	menu	menu	NOUN
ital-2241	139	16	.	.	PUNCT
ital-2241	140	1	the	the	DET
ital-2241	140	2	first	first	ADJ
ital-2241	140	3	step	step	NOUN
ital-2241	140	4	in	in	ADP
ital-2241	140	5	getting	getting	AUX
ital-2241	140	6	started	start	VERB
ital-2241	140	7	with	with	ADP
ital-2241	140	8	the	the	DET
ital-2241	140	9	system	system	NOUN
ital-2241	140	10	is	be	AUX
ital-2241	140	11	to	to	PART
ital-2241	140	12	create	create	VERB
ital-2241	140	13	a	a	DET
ital-2241	140	14	workgroup	workgroup	NOUN
ital-2241	140	15	and	and	CCONJ
ital-2241	140	16	add	add	VERB
ital-2241	140	17	members	member	NOUN
ital-2241	140	18	(	(	PUNCT
ital-2241	140	19	figure	figure	VERB
ital-2241	140	20	7	7	NUM
ital-2241	140	21	)	)	PUNCT
ital-2241	140	22	.	.	PUNCT
ital-2241	141	1	within	within	ADP
ital-2241	141	2	each	each	DET
ital-2241	141	3	new	new	ADJ
ital-2241	141	4	workgroup	workgroup	NOUN
ital-2241	141	5	,	,	PUNCT
ital-2241	141	6	one	one	NUM
ital-2241	141	7	or	or	CCONJ
ital-2241	141	8	more	more	ADJ
ital-2241	141	9	queues	queue	NOUN
ital-2241	141	10	are	be	AUX
ital-2241	141	11	required	require	VERB
ital-2241	141	12	to	to	PART
ital-2241	141	13	process	process	VERB
ital-2241	141	14	and	and	CCONJ
ital-2241	141	15	route	route	VERB
ital-2241	141	16	incoming	incoming	ADJ
ital-2241	141	17	requests	request	NOUN
ital-2241	141	18	and	and	CCONJ
ital-2241	141	19	each	each	DET
ital-2241	141	20	queue	queue	NOUN
ital-2241	141	21	requires	require	VERB
ital-2241	141	22	at	at	ADP
ital-2241	141	23	least	least	ADV
ital-2241	141	24	one	one	NUM
ital-2241	141	25	“	"	PUNCT
ital-2241	141	26	agent	agent	NOUN
ital-2241	141	27	.	.	PUNCT
ital-2241	141	28	”	"	PUNCT
ital-2241	142	1	in	in	ADP
ital-2241	142	2	fastpath	fastpath	NOUN
ital-2241	142	3	,	,	PUNCT
ital-2241	142	4	the	the	DET
ital-2241	142	5	term	term	NOUN
ital-2241	142	6	agent	agent	NOUN
ital-2241	142	7	refers	refer	VERB
ital-2241	142	8	to	to	ADP
ital-2241	142	9	those	those	PRON
ital-2241	142	10	who	who	PRON
ital-2241	142	11	will	will	AUX
ital-2241	142	12	receive	receive	VERB
ital-2241	142	13	the	the	DET
ital-2241	142	14	incoming	incoming	ADJ
ital-2241	142	15	chat	chat	NOUN
ital-2241	142	16	requests	request	NOUN
ital-2241	142	17	.	.	PUNCT
ital-2241	143	1	figure	figure	VERB
ital-2241	143	2	7	7	NUM
ital-2241	143	3	.	.	PUNCT
ital-2241	143	4	workgroup	workgroup	NOUN
ital-2241	143	5	setup	setup	NOUN
ital-2241	143	6	form	form	NOUN
ital-2241	143	7	in	in	ADP
ital-2241	143	8	fastpath	fastpath	NOUN
ital-2241	143	9	as	as	SCONJ
ital-2241	143	10	work	work	NOUN
ital-2241	143	11	groups	group	NOUN
ital-2241	143	12	are	be	AUX
ital-2241	143	13	created	create	VERB
ital-2241	143	14	,	,	PUNCT
ital-2241	143	15	the	the	DET
ital-2241	143	16	system	system	NOUN
ital-2241	143	17	automatically	automatically	ADV
ital-2241	143	18	generates	generate	VERB
ital-2241	143	19	a	a	DET
ital-2241	143	20	chat	chat	NOUN
ital-2241	143	21	initiation	initiation	NOUN
ital-2241	143	22	form	form	NOUN
ital-2241	143	23	which	which	PRON
ital-2241	143	24	by	by	ADP
ital-2241	143	25	default	default	NOUN
ital-2241	143	26	includes	include	VERB
ital-2241	143	27	fields	field	NOUN
ital-2241	143	28	for	for	ADP
ital-2241	143	29	name	name	NOUN
ital-2241	143	30	,	,	PUNCT
ital-2241	143	31	email	email	NOUN
ital-2241	143	32	and	and	CCONJ
ital-2241	143	33	question	question	NOUN
ital-2241	143	34	.	.	PUNCT
ital-2241	144	1	administrators	administrator	NOUN
ital-2241	144	2	can	can	AUX
ital-2241	144	3	remove	remove	VERB
ital-2241	144	4	,	,	PUNCT
ital-2241	144	5	modify	modify	VERB
ital-2241	144	6	,	,	PUNCT
ital-2241	144	7	and	and	CCONJ
ital-2241	144	8	add	add	VERB
ital-2241	144	9	any	any	DET
ital-2241	144	10	combination	combination	NOUN
ital-2241	144	11	of	of	ADP
ital-2241	144	12	field	field	NOUN
ital-2241	144	13	types	type	NOUN
ital-2241	144	14	including	include	VERB
ital-2241	144	15	text	text	NOUN
ital-2241	144	16	fields	field	NOUN
ital-2241	144	17	,	,	PUNCT
ital-2241	144	18	dropdown	dropdown	NOUN
ital-2241	144	19	menus	menu	NOUN
ital-2241	144	20	,	,	PUNCT
ital-2241	144	21	multiline	multiline	ADJ
ital-2241	144	22	text	text	NOUN
ital-2241	144	23	areas	area	NOUN
ital-2241	144	24	,	,	PUNCT
ital-2241	144	25	radio	radio	NOUN
ital-2241	144	26	buttons	button	NOUN
ital-2241	144	27	,	,	PUNCT
ital-2241	144	28	and	and	CCONJ
ital-2241	144	29	check	check	VERB
ital-2241	144	30	boxes	box	NOUN
ital-2241	144	31	.	.	PUNCT
ital-2241	145	1	you	you	PRON
ital-2241	145	2	may	may	AUX
ital-2241	145	3	also	also	ADV
ital-2241	145	4	configure	configure	VERB
ital-2241	145	5	the	the	DET
ital-2241	145	6	chat	chat	NOUN
ital-2241	145	7	initiation	initiation	NOUN
ital-2241	145	8	form	form	NOUN
ital-2241	145	9	to	to	PART
ital-2241	145	10	require	require	VERB
ital-2241	145	11	completion	completion	NOUN
ital-2241	145	12	of	of	ADP
ital-2241	145	13	some	some	PRON
ital-2241	145	14	,	,	PUNCT
ital-2241	145	15	all	all	PRON
ital-2241	145	16	,	,	PUNCT
ital-2241	145	17	or	or	CCONJ
ital-2241	145	18	none	none	NOUN
ital-2241	145	19	of	of	ADP
ital-2241	145	20	the	the	DET
ital-2241	145	21	fields	field	NOUN
ital-2241	145	22	.	.	PUNCT
ital-2241	146	1	at	at	ADP
ital-2241	146	2	csusm	csusm	PROPN
ital-2241	146	3	,	,	PUNCT
ital-2241	146	4	our	our	PRON
ital-2241	146	5	form	form	NOUN
ital-2241	146	6	(	(	PUNCT
ital-2241	146	7	figures	figure	NOUN
ital-2241	146	8	1	1	NUM
ital-2241	146	9	and	and	CCONJ
ital-2241	146	10	2	2	NUM
ital-2241	146	11	)	)	PUNCT
ital-2241	146	12	includes	include	VERB
ital-2241	146	13	name	name	NOUN
ital-2241	146	14	,	,	PUNCT
ital-2241	146	15	question	question	NOUN
ital-2241	146	16	,	,	PUNCT
ital-2241	146	17	email	email	NOUN
ital-2241	146	18	,	,	PUNCT
ital-2241	146	19	and	and	CCONJ
ital-2241	146	20	a	a	DET
ital-2241	146	21	dropdown	dropdown	NOUN
ital-2241	146	22	menu	menu	NOUN
ital-2241	146	23	for	for	ADP
ital-2241	146	24	selecting	select	VERB
ital-2241	146	25	the	the	DET
ital-2241	146	26	topic	topic	NOUN
ital-2241	146	27	area	area	NOUN
ital-2241	146	28	of	of	ADP
ital-2241	146	29	the	the	DET
ital-2241	146	30	user	user	NOUN
ital-2241	146	31	’s	’s	PART
ital-2241	146	32	research	research	NOUN
ital-2241	146	33	and	and	CCONJ
ital-2241	146	34	a	a	DET
ital-2241	146	35	field	field	NOUN
ital-2241	146	36	for	for	SCONJ
ital-2241	146	37	the	the	DET
ital-2241	146	38	user	user	NOUN
ital-2241	146	39	to	to	PART
ital-2241	146	40	enter	enter	VERB
ital-2241	146	41	their	their	PRON
ital-2241	146	42	question	question	NOUN
ital-2241	146	43	.	.	PUNCT
ital-2241	147	1	the	the	DET
ital-2241	147	2	information	information	NOUN
ital-2241	147	3	in	in	ADP
ital-2241	147	4	these	these	DET
ital-2241	147	5	fields	field	NOUN
ital-2241	147	6	allows	allow	VERB
ital-2241	147	7	us	we	PRON
ital-2241	147	8	to	to	PART
ital-2241	147	9	quickly	quickly	ADV
ital-2241	147	10	route	route	VERB
ital-2241	147	11	incoming	incoming	ADJ
ital-2241	147	12	extending	extend	VERB
ital-2241	147	13	i	i	PROPN
ital-2241	147	14	m	m	VERB
ital-2241	147	15	beyond	beyond	ADP
ital-2241	147	16	the	the	DET
ital-2241	147	17	reference	reference	NOUN
ital-2241	147	18	desk	desk	NOUN
ital-2241	147	19	|	|	PROPN
ital-2241	147	20	chan	chan	PROPN
ital-2241	147	21	,	,	PUNCT
ital-2241	147	22	ly	ly	X
ital-2241	147	23	,	,	PUNCT
ital-2241	147	24	and	and	CCONJ
ital-2241	147	25	meulemans	meuleman	VERB
ital-2241	147	26	15	15	NUM
ital-2241	147	27	questions	question	NOUN
ital-2241	147	28	to	to	ADP
ital-2241	147	29	the	the	DET
ital-2241	147	30	appropriate	appropriate	ADJ
ital-2241	147	31	subject	subject	ADJ
ital-2241	147	32	librarian	librarian	PROPN
ital-2241	147	33	.	.	PUNCT
ital-2241	148	1	fastpath	fastpath	PROPN
ital-2241	148	2	includes	include	VERB
ital-2241	148	3	the	the	DET
ital-2241	148	4	ability	ability	NOUN
ital-2241	148	5	to	to	PART
ital-2241	148	6	create	create	VERB
ital-2241	148	7	routing	routing	NOUN
ital-2241	148	8	rules	rule	NOUN
ital-2241	148	9	that	that	PRON
ital-2241	148	10	use	use	VERB
ital-2241	148	11	the	the	DET
ital-2241	148	12	values	value	NOUN
ital-2241	148	13	submitted	submit	VERB
ital-2241	148	14	in	in	ADP
ital-2241	148	15	the	the	DET
ital-2241	148	16	form	form	NOUN
ital-2241	148	17	to	to	PART
ital-2241	148	18	send	send	VERB
ital-2241	148	19	messages	message	NOUN
ital-2241	148	20	to	to	ADP
ital-2241	148	21	specific	specific	ADJ
ital-2241	148	22	queues	queue	NOUN
ital-2241	148	23	within	within	ADP
ital-2241	148	24	a	a	DET
ital-2241	148	25	workgroup	workgroup	NOUN
ital-2241	148	26	.	.	PUNCT
ital-2241	149	1	in	in	ADP
ital-2241	149	2	future	future	NOUN
ital-2241	149	3	,	,	PUNCT
ital-2241	149	4	we	we	PRON
ital-2241	149	5	may	may	AUX
ital-2241	149	6	use	use	VERB
ital-2241	149	7	the	the	DET
ital-2241	149	8	dropdown	dropdown	NOUN
ital-2241	149	9	menu	menu	NOUN
ital-2241	149	10	to	to	PART
ital-2241	149	11	automatically	automatically	ADV
ital-2241	149	12	route	route	VERB
ital-2241	149	13	questions	question	NOUN
ital-2241	149	14	to	to	ADP
ital-2241	149	15	the	the	DET
ital-2241	149	16	subject	subject	ADJ
ital-2241	149	17	specialist	specialist	NOUN
ital-2241	149	18	based	base	VERB
ital-2241	149	19	on	on	ADP
ital-2241	149	20	the	the	DET
ital-2241	149	21	student	student	NOUN
ital-2241	149	22	’s	’s	PART
ital-2241	149	23	topic	topic	NOUN
ital-2241	149	24	.	.	PUNCT
ital-2241	150	1	there	there	PRON
ital-2241	150	2	are	be	VERB
ital-2241	150	3	two	two	NUM
ital-2241	150	4	methods	method	NOUN
ital-2241	150	5	to	to	PART
ital-2241	150	6	make	make	VERB
ital-2241	150	7	the	the	DET
ital-2241	150	8	fastpath	fastpath	PROPN
ital-2241	150	9	chat	chat	NOUN
ital-2241	150	10	widget	widget	NOUN
ital-2241	150	11	available	available	ADJ
ital-2241	150	12	to	to	ADP
ital-2241	150	13	the	the	DET
ital-2241	150	14	public	public	NOUN
ital-2241	150	15	.	.	PUNCT
ital-2241	151	1	the	the	DET
ital-2241	151	2	standard	standard	ADJ
ital-2241	151	3	approach	approach	NOUN
ital-2241	151	4	embeds	embed	VERB
ital-2241	151	5	a	a	DET
ital-2241	151	6	presence	presence	NOUN
ital-2241	151	7	icon	icon	NOUN
ital-2241	151	8	on	on	ADP
ital-2241	151	9	your	your	PRON
ital-2241	151	10	webpage	webpage	NOUN
ital-2241	151	11	and	and	CCONJ
ital-2241	151	12	provides	provide	VERB
ital-2241	151	13	automatic	automatic	ADJ
ital-2241	151	14	status	status	NOUN
ital-2241	151	15	updates	update	NOUN
ital-2241	151	16	.	.	PUNCT
ital-2241	152	1	clicking	click	VERB
ital-2241	152	2	on	on	ADP
ital-2241	152	3	the	the	DET
ital-2241	152	4	icon	icon	NOUN
ital-2241	152	5	displays	display	VERB
ital-2241	152	6	the	the	DET
ital-2241	152	7	chat	chat	NOUN
ital-2241	152	8	initiation	initiation	NOUN
ital-2241	152	9	form	form	NOUN
ital-2241	152	10	.	.	PUNCT
ital-2241	153	1	for	for	ADP
ital-2241	153	2	our	our	PRON
ital-2241	153	3	needs	need	NOUN
ital-2241	153	4	we	we	PRON
ital-2241	153	5	choose	choose	VERB
ital-2241	153	6	to	to	PART
ital-2241	153	7	embed	embed	VERB
ital-2241	153	8	the	the	DET
ital-2241	153	9	chat	chat	NOUN
ital-2241	153	10	initiation	initiation	NOUN
ital-2241	153	11	form	form	NOUN
ital-2241	153	12	in	in	ADP
ital-2241	153	13	our	our	PRON
ital-2241	153	14	webpages	webpage	NOUN
ital-2241	153	15	(	(	PUNCT
ital-2241	153	16	see	see	VERB
ital-2241	153	17	appendix	appendix	PROPN
ital-2241	153	18	b	b	PROPN
ital-2241	153	19	for	for	ADP
ital-2241	153	20	sample	sample	NOUN
ital-2241	153	21	code	code	PROPN
ital-2241	153	22	)	)	PUNCT
ital-2241	153	23	.	.	PUNCT
ital-2241	154	1	when	when	SCONJ
ital-2241	154	2	the	the	DET
ital-2241	154	3	user	user	NOUN
ital-2241	154	4	submits	submit	VERB
ital-2241	154	5	the	the	DET
ital-2241	154	6	form	form	NOUN
ital-2241	154	7	,	,	PUNCT
ital-2241	154	8	openfire	openfire	NOUN
ital-2241	154	9	routes	route	VERB
ital-2241	154	10	the	the	DET
ital-2241	154	11	message	message	NOUN
ital-2241	154	12	to	to	ADP
ital-2241	154	13	the	the	DET
ital-2241	154	14	next	next	ADJ
ital-2241	154	15	available	available	ADJ
ital-2241	154	16	librarian	librarian	NOUN
ital-2241	154	17	.	.	PUNCT
ital-2241	155	1	on	on	ADP
ital-2241	155	2	the	the	DET
ital-2241	155	3	librarian	librarian	NOUN
ital-2241	155	4	’s	’s	PART
ital-2241	155	5	computer	computer	NOUN
ital-2241	155	6	,	,	PUNCT
ital-2241	155	7	the	the	DET
ital-2241	155	8	spark	spark	NOUN
ital-2241	155	9	program	program	NOUN
ital-2241	155	10	plays	play	VERB
ital-2241	155	11	a	a	DET
ital-2241	155	12	notification	notification	NOUN
ital-2241	155	13	sound	sound	NOUN
ital-2241	155	14	and	and	CCONJ
ital-2241	155	15	displays	display	VERB
ital-2241	155	16	a	a	DET
ital-2241	155	17	pop	pop	VERB
ital-2241	155	18	-	-	PUNCT
ital-2241	155	19	up	up	ADP
ital-2241	155	20	dialog	dialog	NOUN
ital-2241	155	21	.	.	PUNCT
ital-2241	156	1	the	the	DET
ital-2241	156	2	pop	pop	VERB
ital-2241	156	3	-	-	PUNCT
ital-2241	156	4	up	up	ADP
ital-2241	156	5	dialog	dialog	NOUN
ital-2241	156	6	remains	remain	VERB
ital-2241	156	7	open	open	ADJ
ital-2241	156	8	until	until	SCONJ
ital-2241	156	9	the	the	DET
ital-2241	156	10	librarian	librarian	PROPN
ital-2241	156	11	accepts	accept	VERB
ital-2241	156	12	the	the	DET
ital-2241	156	13	message	message	NOUN
ital-2241	156	14	,	,	PUNCT
ital-2241	156	15	passes	pass	VERB
ital-2241	156	16	it	it	PRON
ital-2241	156	17	on	on	ADP
ital-2241	156	18	,	,	PUNCT
ital-2241	156	19	or	or	CCONJ
ital-2241	156	20	the	the	DET
ital-2241	156	21	time	time	NOUN
ital-2241	156	22	limit	limit	NOUN
ital-2241	156	23	for	for	ADP
ital-2241	156	24	acceptance	acceptance	NOUN
ital-2241	156	25	is	be	AUX
ital-2241	156	26	reached	reach	VERB
ital-2241	156	27	,	,	PUNCT
ital-2241	156	28	in	in	ADP
ital-2241	156	29	which	which	DET
ital-2241	156	30	case	case	NOUN
ital-2241	156	31	the	the	DET
ital-2241	156	32	message	message	NOUN
ital-2241	156	33	returns	return	VERB
ital-2241	156	34	to	to	ADP
ital-2241	156	35	the	the	DET
ital-2241	156	36	queue	queue	NOUN
ital-2241	156	37	for	for	ADP
ital-2241	156	38	the	the	DET
ital-2241	156	39	next	next	ADJ
ital-2241	156	40	available	available	ADJ
ital-2241	156	41	librarian	librarian	PROPN
ital-2241	156	42	.	.	PUNCT
ital-2241	157	1	evaluation	evaluation	NOUN
ital-2241	157	2	of	of	ADP
ital-2241	157	3	openfire	openfire	NOUN
ital-2241	157	4	for	for	ADP
ital-2241	157	5	enhanced	enhanced	ADJ
ital-2241	157	6	chat	chat	NOUN
ital-2241	157	7	reference	reference	NOUN
ital-2241	157	8	the	the	DET
ital-2241	157	9	csusm	csusm	NOUN
ital-2241	157	10	reference	reference	NOUN
ital-2241	157	11	librarians	librarians	PROPN
ital-2241	157	12	found	find	VERB
ital-2241	157	13	fastpath	fastpath	NOUN
ital-2241	157	14	and	and	CCONJ
ital-2241	157	15	openfire	openfire	NOUN
ital-2241	157	16	to	to	PART
ital-2241	157	17	be	be	AUX
ital-2241	157	18	much	much	ADV
ital-2241	157	19	more	more	ADV
ital-2241	157	20	robust	robust	ADJ
ital-2241	157	21	than	than	ADP
ital-2241	157	22	meebo	meebo	NOUN
ital-2241	157	23	for	for	ADP
ital-2241	157	24	chat	chat	NOUN
ital-2241	157	25	reference	reference	NOUN
ital-2241	157	26	.	.	PUNCT
ital-2241	158	1	the	the	DET
ital-2241	158	2	ability	ability	NOUN
ital-2241	158	3	to	to	PART
ital-2241	158	4	keep	keep	VERB
ital-2241	158	5	chat	chat	NOUN
ital-2241	158	6	transcripts	transcript	NOUN
ital-2241	158	7	and	and	CCONJ
ital-2241	158	8	to	to	PART
ital-2241	158	9	retain	retain	VERB
ital-2241	158	10	metadata	metadata	NOUN
ital-2241	158	11	such	such	ADJ
ital-2241	158	12	as	as	ADP
ital-2241	158	13	time	time	NOUN
ital-2241	158	14	stamps	stamp	NOUN
ital-2241	158	15	,	,	PUNCT
ital-2241	158	16	duration	duration	NOUN
ital-2241	158	17	of	of	ADP
ital-2241	158	18	chats	chat	NOUN
ital-2241	158	19	,	,	PUNCT
ital-2241	158	20	and	and	CCONJ
ital-2241	158	21	topic	topic	NOUN
ital-2241	158	22	of	of	ADP
ital-2241	158	23	research	research	NOUN
ital-2241	158	24	for	for	ADP
ital-2241	158	25	each	each	DET
ital-2241	158	26	conversation	conversation	NOUN
ital-2241	158	27	is	be	AUX
ital-2241	158	28	very	very	ADV
ital-2241	158	29	helpful	helpful	ADJ
ital-2241	158	30	toward	toward	ADP
ital-2241	158	31	analyzing	analyze	VERB
ital-2241	158	32	the	the	DET
ital-2241	158	33	effectiveness	effectiveness	NOUN
ital-2241	158	34	of	of	ADP
ital-2241	158	35	chat	chat	NOUN
ital-2241	158	36	research	research	NOUN
ital-2241	158	37	assistance	assistance	NOUN
ital-2241	158	38	and	and	CCONJ
ital-2241	158	39	for	for	ADP
ital-2241	158	40	statistical	statistical	ADJ
ital-2241	158	41	reporting	reporting	NOUN
ital-2241	158	42	.	.	PUNCT
ital-2241	159	1	the	the	DET
ital-2241	159	2	automated	automate	VERB
ital-2241	159	3	recording	recording	NOUN
ital-2241	159	4	of	of	ADP
ital-2241	159	5	transcripts	transcript	NOUN
ital-2241	159	6	and	and	CCONJ
ital-2241	159	7	metadata	metadata	PROPN
ital-2241	159	8	saved	save	VERB
ital-2241	159	9	time	time	NOUN
ital-2241	159	10	when	when	SCONJ
ital-2241	159	11	compared	compare	VERB
ital-2241	159	12	to	to	ADP
ital-2241	159	13	meebo	meebo	PROPN
ital-2241	159	14	.	.	PUNCT
ital-2241	160	1	using	use	VERB
ital-2241	160	2	meebo	meebo	NOUN
ital-2241	160	3	,	,	PUNCT
ital-2241	160	4	transcripts	transcript	NOUN
ital-2241	160	5	were	be	AUX
ital-2241	160	6	manually	manually	ADV
ital-2241	160	7	copied	copy	VERB
ital-2241	160	8	into	into	ADP
ital-2241	160	9	a	a	DET
ital-2241	160	10	microsoft	microsoft	PROPN
ital-2241	160	11	word	word	NOUN
ital-2241	160	12	document	document	NOUN
ital-2241	160	13	and	and	CCONJ
ital-2241	160	14	the	the	DET
ital-2241	160	15	tracking	tracking	NOUN
ital-2241	160	16	statistics	statistic	NOUN
ital-2241	160	17	of	of	ADP
ital-2241	160	18	i	i	PRON
ital-2241	160	19	m	m	VERB
ital-2241	160	20	interactions	interaction	NOUN
ital-2241	160	21	were	be	AUX
ital-2241	160	22	kept	keep	VERB
ital-2241	160	23	in	in	ADP
ital-2241	160	24	a	a	DET
ital-2241	160	25	shared	share	VERB
ital-2241	160	26	excel	excel	ADJ
ital-2241	160	27	spreadsheet	spreadsheet	PROPN
ital-2241	160	28	.	.	PUNCT
ital-2241	161	1	other	other	ADJ
ital-2241	161	2	useful	useful	ADJ
ital-2241	161	3	features	feature	NOUN
ital-2241	161	4	of	of	ADP
ital-2241	161	5	fastpath	fastpath	NOUN
ital-2241	161	6	were	be	AUX
ital-2241	161	7	the	the	DET
ital-2241	161	8	capability	capability	NOUN
ital-2241	161	9	of	of	ADP
ital-2241	161	10	transferring	transfer	VERB
ital-2241	161	11	of	of	ADP
ital-2241	161	12	patrons	patron	NOUN
ital-2241	161	13	to	to	ADP
ital-2241	161	14	other	other	ADJ
ital-2241	161	15	librarians	librarian	NOUN
ital-2241	161	16	and	and	CCONJ
ital-2241	161	17	having	have	VERB
ital-2241	161	18	more	more	ADJ
ital-2241	161	19	than	than	ADP
ital-2241	161	20	one	one	NUM
ital-2241	161	21	librarian	librarian	NOUN
ital-2241	161	22	monitor	monitor	VERB
ital-2241	161	23	incoming	incoming	ADJ
ital-2241	161	24	questions	question	NOUN
ital-2241	161	25	.	.	PUNCT
ital-2241	162	1	furthermore	furthermore	ADV
ital-2241	162	2	,	,	PUNCT
ital-2241	162	3	access	access	NOUN
ital-2241	162	4	to	to	ADP
ital-2241	162	5	the	the	DET
ital-2241	162	6	database	database	NOUN
ital-2241	162	7	holding	hold	VERB
ital-2241	162	8	the	the	DET
ital-2241	162	9	fastpath	fastpath	PROPN
ital-2241	162	10	data	datum	NOUN
ital-2241	162	11	allowed	allow	VERB
ital-2241	162	12	us	we	PRON
ital-2241	162	13	to	to	PART
ital-2241	162	14	build	build	VERB
ital-2241	162	15	an	an	DET
ital-2241	162	16	intranet	intranet	NOUN
ital-2241	162	17	page	page	NOUN
ital-2241	162	18	to	to	PART
ital-2241	162	19	monitor	monitor	VERB
ital-2241	162	20	real	real	ADJ
ital-2241	162	21	-	-	PUNCT
ital-2241	162	22	time	time	NOUN
ital-2241	162	23	incoming	incoming	NOUN
ital-2241	162	24	i	i	PRON
ital-2241	162	25	m	m	VERB
ital-2241	162	26	messages	message	NOUN
ital-2241	162	27	and	and	CCONJ
ital-2241	162	28	their	their	PRON
ital-2241	162	29	responses	response	NOUN
ital-2241	162	30	.	.	PUNCT
ital-2241	163	1	however	however	ADV
ital-2241	163	2	,	,	PUNCT
ital-2241	163	3	some	some	DET
ital-2241	163	4	issues	issue	NOUN
ital-2241	163	5	were	be	AUX
ital-2241	163	6	encountered	encounter	VERB
ital-2241	163	7	with	with	ADP
ital-2241	163	8	the	the	DET
ital-2241	163	9	fastpath	fastpath	NOUN
ital-2241	163	10	plugin	plugin	NOUN
ital-2241	163	11	when	when	SCONJ
ital-2241	163	12	initiating	initiate	VERB
ital-2241	163	13	chat	chat	NOUN
ital-2241	163	14	connections	connection	NOUN
ital-2241	163	15	.	.	PUNCT
ital-2241	164	1	we	we	PRON
ital-2241	164	2	experienced	experience	VERB
ital-2241	164	3	intermittent	intermittent	ADJ
ital-2241	164	4	,	,	PUNCT
ital-2241	164	5	random	random	ADJ
ital-2241	164	6	instances	instance	NOUN
ital-2241	164	7	of	of	ADP
ital-2241	164	8	dropped	drop	VERB
ital-2241	164	9	i	i	PRON
ital-2241	164	10	m	m	VERB
ital-2241	164	11	connections	connection	NOUN
ital-2241	164	12	and	and	CCONJ
ital-2241	164	13	lost	lose	VERB
ital-2241	164	14	messages	message	NOUN
ital-2241	164	15	.	.	PUNCT
ital-2241	165	1	while	while	SCONJ
ital-2241	165	2	many	many	ADJ
ital-2241	165	3	of	of	ADP
ital-2241	165	4	these	these	DET
ital-2241	165	5	lost	lose	VERB
ital-2241	165	6	connections	connection	NOUN
ital-2241	165	7	were	be	AUX
ital-2241	165	8	likely	likely	ADJ
ital-2241	165	9	the	the	DET
ital-2241	165	10	result	result	NOUN
ital-2241	165	11	of	of	ADP
ital-2241	165	12	user	user	NOUN
ital-2241	165	13	actions	action	NOUN
ital-2241	165	14	(	(	PUNCT
ital-2241	165	15	accidentally	accidentally	ADV
ital-2241	165	16	closing	close	VERB
ital-2241	165	17	the	the	DET
ital-2241	165	18	chat	chat	NOUN
ital-2241	165	19	pop	pop	NOUN
ital-2241	165	20	-	-	PUNCT
ital-2241	165	21	up	up	NOUN
ital-2241	165	22	,	,	PUNCT
ital-2241	165	23	walking	walk	VERB
ital-2241	165	24	away	away	ADV
ital-2241	165	25	from	from	ADP
ital-2241	165	26	the	the	DET
ital-2241	165	27	computer	computer	NOUN
ital-2241	165	28	,	,	PUNCT
ital-2241	165	29	etc	etc	X
ital-2241	165	30	.	.	X
ital-2241	165	31	)	)	PUNCT
ital-2241	165	32	,	,	PUNCT
ital-2241	165	33	others	other	NOUN
ital-2241	165	34	appear	appear	VERB
ital-2241	165	35	to	to	PART
ital-2241	165	36	have	have	AUX
ital-2241	165	37	been	be	AUX
ital-2241	165	38	due	due	ADJ
ital-2241	165	39	to	to	ADP
ital-2241	165	40	problematic	problematic	ADJ
ital-2241	165	41	connections	connection	NOUN
ital-2241	165	42	between	between	ADP
ital-2241	165	43	the	the	DET
ital-2241	165	44	server	server	NOUN
ital-2241	165	45	and	and	CCONJ
ital-2241	165	46	the	the	DET
ital-2241	165	47	user	user	NOUN
ital-2241	165	48	’s	’s	PART
ital-2241	165	49	browser	browser	NOUN
ital-2241	165	50	.	.	PUNCT
ital-2241	166	1	to	to	PART
ital-2241	166	2	address	address	VERB
ital-2241	166	3	these	these	DET
ital-2241	166	4	issues	issue	NOUN
ital-2241	166	5	,	,	PUNCT
ital-2241	166	6	we	we	PRON
ital-2241	166	7	are	be	AUX
ital-2241	166	8	now	now	ADV
ital-2241	166	9	asking	ask	VERB
ital-2241	166	10	users	user	NOUN
ital-2241	166	11	to	to	PART
ital-2241	166	12	provide	provide	VERB
ital-2241	166	13	their	their	PRON
ital-2241	166	14	email	email	NOUN
ital-2241	166	15	when	when	SCONJ
ital-2241	166	16	they	they	PRON
ital-2241	166	17	initiate	initiate	VERB
ital-2241	166	18	a	a	DET
ital-2241	166	19	chat	chat	NOUN
ital-2241	166	20	session	session	NOUN
ital-2241	166	21	.	.	PUNCT
ital-2241	167	1	with	with	ADP
ital-2241	167	2	user	user	NOUN
ital-2241	167	3	emails	email	NOUN
ital-2241	167	4	and	and	CCONJ
ital-2241	167	5	our	our	PRON
ital-2241	167	6	real	real	ADJ
ital-2241	167	7	-	-	PUNCT
ital-2241	167	8	time	time	NOUN
ital-2241	167	9	chat	chat	NOUN
ital-2241	167	10	monitoring	monitoring	NOUN
ital-2241	167	11	system	system	NOUN
ital-2241	167	12	,	,	PUNCT
ital-2241	167	13	we	we	PRON
ital-2241	167	14	are	be	AUX
ital-2241	167	15	able	able	ADJ
ital-2241	167	16	to	to	PART
ital-2241	167	17	follow	follow	VERB
ital-2241	167	18	up	up	ADP
ital-2241	167	19	with	with	ADP
ital-2241	167	20	reference	reference	NOUN
ital-2241	167	21	patrons	patron	NOUN
ital-2241	167	22	that	that	PRON
ital-2241	167	23	experience	experience	VERB
ital-2241	167	24	i	i	PRON
ital-2241	167	25	m	m	VERB
ital-2241	167	26	connection	connection	NOUN
ital-2241	167	27	issues	issue	NOUN
ital-2241	167	28	and	and	CCONJ
ital-2241	167	29	provide	provide	VERB
ital-2241	167	30	research	research	NOUN
ital-2241	167	31	assistance	assistance	NOUN
ital-2241	167	32	via	via	ADP
ital-2241	167	33	email	email	NOUN
ital-2241	167	34	.	.	PUNCT
ital-2241	168	1	evaluation	evaluation	NOUN
ital-2241	168	2	of	of	ADP
ital-2241	168	3	openfire	openfire	NOUN
ital-2241	168	4	as	as	ADP
ital-2241	168	5	an	an	DET
ital-2241	168	6	internal	internal	ADJ
ital-2241	168	7	communication	communication	NOUN
ital-2241	168	8	tool	tool	NOUN
ital-2241	168	9	while	while	SCONJ
ital-2241	168	10	the	the	DET
ital-2241	168	11	adoption	adoption	NOUN
ital-2241	168	12	of	of	ADP
ital-2241	168	13	i	i	PRON
ital-2241	168	14	m	m	VERB
ital-2241	168	15	as	as	ADP
ital-2241	168	16	internal	internal	ADJ
ital-2241	168	17	communication	communication	NOUN
ital-2241	168	18	tool	tool	NOUN
ital-2241	168	19	was	be	AUX
ital-2241	168	20	highly	highly	ADV
ital-2241	168	21	encouraged	encouraged	ADJ
ital-2241	168	22	,	,	PUNCT
ital-2241	168	23	its	its	PRON
ital-2241	168	24	use	use	NOUN
ital-2241	168	25	was	be	AUX
ital-2241	168	26	not	not	PART
ital-2241	168	27	mandatory	mandatory	ADJ
ital-2241	168	28	for	for	ADP
ital-2241	168	29	all	all	DET
ital-2241	168	30	library	library	NOUN
ital-2241	168	31	personnel	personnel	NOUN
ital-2241	168	32	.	.	PUNCT
ital-2241	169	1	based	base	VERB
ital-2241	169	2	on	on	ADP
ital-2241	169	3	the	the	DET
ital-2241	169	4	varied	varied	ADJ
ital-2241	169	5	technical	technical	ADJ
ital-2241	169	6	background	background	NOUN
ital-2241	169	7	of	of	ADP
ital-2241	169	8	our	our	PRON
ital-2241	169	9	staff	staff	NOUN
ital-2241	169	10	and	and	CCONJ
ital-2241	169	11	librarians	librarian	NOUN
ital-2241	169	12	,	,	PUNCT
ital-2241	169	13	we	we	PRON
ital-2241	169	14	recognized	recognize	VERB
ital-2241	169	15	that	that	SCONJ
ital-2241	169	16	some	some	PRON
ital-2241	169	17	might	might	AUX
ital-2241	169	18	find	find	VERB
ital-2241	169	19	i	i	PRON
ital-2241	169	20	m	m	VERB
ital-2241	169	21	difficult	difficult	ADJ
ital-2241	169	22	to	to	PART
ital-2241	169	23	integrate	integrate	VERB
ital-2241	169	24	within	within	ADP
ital-2241	169	25	their	their	PRON
ital-2241	169	26	workflow	workflow	NOUN
ital-2241	169	27	or	or	CCONJ
ital-2241	169	28	communication	communication	NOUN
ital-2241	169	29	style	style	NOUN
ital-2241	169	30	and	and	CCONJ
ital-2241	169	31	chose	choose	VERB
ital-2241	169	32	a	a	DET
ital-2241	169	33	soft	soft	ADJ
ital-2241	169	34	-	-	PUNCT
ital-2241	169	35	launch	launch	NOUN
ital-2241	169	36	for	for	ADP
ital-2241	169	37	our	our	PRON
ital-2241	169	38	network	network	NOUN
ital-2241	169	39	.	.	PUNCT
ital-2241	170	1	information	information	NOUN
ital-2241	170	2	technology	technology	NOUN
ital-2241	170	3	and	and	CCONJ
ital-2241	170	4	libraries	library	NOUN
ital-2241	170	5	|	|	NOUN
ital-2241	170	6	september	september	PROPN
ital-2241	170	7	2012	2012	NUM
ital-2241	170	8	16	16	NUM
ital-2241	170	9	in	in	ADP
ital-2241	170	10	summer	summer	NOUN
ital-2241	170	11	2011	2011	NUM
ital-2241	170	12	,	,	PUNCT
ital-2241	170	13	we	we	PRON
ital-2241	170	14	conducted	conduct	VERB
ital-2241	170	15	a	a	DET
ital-2241	170	16	survey	survey	NOUN
ital-2241	170	17	of	of	ADP
ital-2241	170	18	csusm	csusm	PROPN
ital-2241	170	19	library	library	NOUN
ital-2241	170	20	personnel	personnel	NOUN
ital-2241	170	21	(	(	PUNCT
ital-2241	170	22	44	44	NUM
ital-2241	170	23	respondents	respondent	NOUN
ital-2241	170	24	,	,	PUNCT
ital-2241	170	25	99	99	NUM
ital-2241	170	26	percent	percent	NOUN
ital-2241	170	27	of	of	ADP
ital-2241	170	28	total	total	ADJ
ital-2241	170	29	staff	staff	NOUN
ital-2241	170	30	)	)	PUNCT
ital-2241	170	31	to	to	PART
ital-2241	170	32	evaluate	evaluate	VERB
ital-2241	170	33	i	i	PRON
ital-2241	170	34	m	m	VERB
ital-2241	170	35	as	as	ADP
ital-2241	170	36	an	an	DET
ital-2241	170	37	internal	internal	ADJ
ital-2241	170	38	communication	communication	NOUN
ital-2241	170	39	tool	tool	NOUN
ital-2241	170	40	.	.	PUNCT
ital-2241	171	1	(	(	PUNCT
ital-2241	171	2	see	see	VERB
ital-2241	171	3	appendix	appendix	VERB
ital-2241	171	4	a	a	PRON
ital-2241	171	5	for	for	ADP
ital-2241	171	6	survey	survey	NOUN
ital-2241	171	7	questions	question	NOUN
ital-2241	171	8	.	.	PUNCT
ital-2241	171	9	)	)	PUNCT
ital-2241	172	1	we	we	PRON
ital-2241	172	2	found	find	VERB
ital-2241	172	3	that	that	SCONJ
ital-2241	172	4	59	59	NUM
ital-2241	172	5	percent	percent	NOUN
ital-2241	172	6	of	of	ADP
ital-2241	172	7	staff	staff	NOUN
ital-2241	172	8	use	use	VERB
ital-2241	172	9	the	the	DET
ital-2241	172	10	internal	internal	ADJ
ital-2241	172	11	i	i	PRON
ital-2241	172	12	m	m	VERB
ital-2241	172	13	network	network	NOUN
ital-2241	172	14	while	while	SCONJ
ital-2241	172	15	85	85	NUM
ital-2241	172	16	percent	percent	NOUN
ital-2241	172	17	use	use	VERB
ital-2241	172	18	some	some	DET
ital-2241	172	19	type	type	NOUN
ital-2241	172	20	of	of	ADP
ital-2241	172	21	i	i	PRON
ital-2241	172	22	m	m	VERB
ital-2241	172	23	for	for	ADP
ital-2241	172	24	web	web	NOUN
ital-2241	172	25	-	-	PUNCT
ital-2241	172	26	based	base	VERB
ital-2241	172	27	chat	chat	NOUN
ital-2241	172	28	for	for	ADP
ital-2241	172	29	work	work	NOUN
ital-2241	172	30	.	.	PUNCT
ital-2241	173	1	of	of	ADP
ital-2241	173	2	those	those	PRON
ital-2241	173	3	who	who	PRON
ital-2241	173	4	use	use	VERB
ital-2241	173	5	internal	internal	ADJ
ital-2241	173	6	i	i	PROPN
ital-2241	173	7	m	m	PROPN
ital-2241	173	8	,	,	PUNCT
ital-2241	173	9	30	30	NUM
ital-2241	173	10	percent	percent	NOUN
ital-2241	173	11	used	use	VERB
ital-2241	173	12	it	it	PRON
ital-2241	173	13	daily	daily	ADV
ital-2241	173	14	.	.	PUNCT
ital-2241	174	1	while	while	SCONJ
ital-2241	174	2	the	the	DET
ital-2241	174	3	survey	survey	NOUN
ital-2241	174	4	was	be	AUX
ital-2241	174	5	anonymous	anonymous	ADJ
ital-2241	174	6	,	,	PUNCT
ital-2241	174	7	anecdotal	anecdotal	ADJ
ital-2241	174	8	discussions	discussion	NOUN
ital-2241	174	9	indicate	indicate	VERB
ital-2241	174	10	adoption	adoption	NOUN
ital-2241	174	11	rates	rate	NOUN
ital-2241	174	12	are	be	AUX
ital-2241	174	13	higher	high	ADJ
ital-2241	174	14	among	among	ADP
ital-2241	174	15	library	library	NOUN
ital-2241	174	16	units	unit	NOUN
ital-2241	174	17	where	where	SCONJ
ital-2241	174	18	the	the	DET
ital-2241	174	19	work	work	NOUN
ital-2241	174	20	is	be	AUX
ital-2241	174	21	technically	technically	ADV
ital-2241	174	22	oriented	orient	VERB
ital-2241	174	23	or	or	CCONJ
ital-2241	174	24	instructional	instructional	ADJ
ital-2241	174	25	in	in	ADP
ital-2241	174	26	nature	nature	NOUN
ital-2241	174	27	,	,	PUNCT
ital-2241	174	28	such	such	ADJ
ital-2241	174	29	as	as	ADP
ital-2241	174	30	library	library	NOUN
ital-2241	174	31	systems	system	NOUN
ital-2241	174	32	and	and	CCONJ
ital-2241	174	33	the	the	DET
ital-2241	174	34	information	information	NOUN
ital-2241	174	35	literacy	literacy	NOUN
ital-2241	174	36	program	program	NOUN
ital-2241	174	37	/	/	SYM
ital-2241	174	38	reference	reference	NOUN
ital-2241	174	39	.	.	PUNCT
ital-2241	175	1	among	among	ADP
ital-2241	175	2	the	the	DET
ital-2241	175	3	respondents	respondent	NOUN
ital-2241	175	4	who	who	PRON
ital-2241	175	5	use	use	VERB
ital-2241	175	6	i	i	PRON
ital-2241	175	7	m	m	PROPN
ital-2241	175	8	,	,	PUNCT
ital-2241	175	9	45	45	NUM
ital-2241	175	10	percent	percent	NOUN
ital-2241	175	11	of	of	ADP
ital-2241	175	12	library	library	NOUN
ital-2241	175	13	staff	staff	NOUN
ital-2241	175	14	indicated	indicate	VERB
ital-2241	175	15	they	they	PRON
ital-2241	175	16	use	use	VERB
ital-2241	175	17	it	it	PRON
ital-2241	175	18	because	because	SCONJ
ital-2241	175	19	it	it	PRON
ital-2241	175	20	allows	allow	VERB
ital-2241	175	21	quick	quick	ADJ
ital-2241	175	22	communication	communication	NOUN
ital-2241	175	23	between	between	ADP
ital-2241	175	24	those	those	PRON
ital-2241	175	25	in	in	ADP
ital-2241	175	26	the	the	DET
ital-2241	175	27	library	library	NOUN
ital-2241	175	28	and	and	CCONJ
ital-2241	175	29	39	39	NUM
ital-2241	175	30	percent	percent	NOUN
ital-2241	175	31	like	like	ADP
ital-2241	175	32	its	its	PRON
ital-2241	175	33	informal	informal	ADJ
ital-2241	175	34	nature	nature	NOUN
ital-2241	175	35	of	of	ADP
ital-2241	175	36	communication	communication	NOUN
ital-2241	175	37	.	.	PUNCT
ital-2241	176	1	twenty	twenty	NUM
ital-2241	176	2	percent	percent	NOUN
ital-2241	176	3	of	of	ADP
ital-2241	176	4	total	total	ADJ
ital-2241	176	5	respondents	respondent	NOUN
ital-2241	176	6	preferred	prefer	VERB
ital-2241	176	7	i	i	PRON
ital-2241	176	8	m	m	VERB
ital-2241	176	9	to	to	PART
ital-2241	176	10	email	email	NOUN
ital-2241	176	11	and	and	CCONJ
ital-2241	176	12	phone	phone	NOUN
ital-2241	176	13	communications	communication	NOUN
ital-2241	176	14	.	.	PUNCT
ital-2241	177	1	two	two	NUM
ital-2241	177	2	respondents	respondent	NOUN
ital-2241	177	3	use	use	VERB
ital-2241	177	4	the	the	DET
ital-2241	177	5	internal	internal	ADJ
ital-2241	177	6	i	i	PRON
ital-2241	177	7	m	m	VERB
ital-2241	177	8	network	network	NOUN
ital-2241	177	9	but	but	CCONJ
ital-2241	177	10	were	be	AUX
ital-2241	177	11	dissatisfied	dissatisfied	ADJ
ital-2241	177	12	with	with	ADP
ital-2241	177	13	it	it	PRON
ital-2241	177	14	and	and	CCONJ
ital-2241	177	15	indicated	indicate	VERB
ital-2241	177	16	it	it	PRON
ital-2241	177	17	did	do	AUX
ital-2241	177	18	not	not	PART
ital-2241	177	19	work	work	VERB
ital-2241	177	20	well	well	ADV
ital-2241	177	21	while	while	SCONJ
ital-2241	177	22	one	one	PRON
ital-2241	177	23	found	find	VERB
ital-2241	177	24	it	it	PRON
ital-2241	177	25	too	too	ADV
ital-2241	177	26	difficult	difficult	ADJ
ital-2241	177	27	to	to	PART
ital-2241	177	28	use	use	VERB
ital-2241	177	29	.	.	PUNCT
ital-2241	178	1	an	an	DET
ital-2241	178	2	additional	additional	ADJ
ital-2241	178	3	survey	survey	NOUN
ital-2241	178	4	question	question	NOUN
ital-2241	178	5	was	be	AUX
ital-2241	178	6	geared	gear	VERB
ital-2241	178	7	for	for	ADP
ital-2241	178	8	staff	staff	NOUN
ital-2241	178	9	members	member	NOUN
ital-2241	178	10	who	who	PRON
ital-2241	178	11	do	do	AUX
ital-2241	178	12	not	not	PART
ital-2241	178	13	use	use	VERB
ital-2241	178	14	the	the	DET
ital-2241	178	15	internal	internal	ADJ
ital-2241	178	16	i	i	PRON
ital-2241	178	17	m	m	VERB
ital-2241	178	18	network	network	NOUN
ital-2241	178	19	at	at	ADV
ital-2241	178	20	all	all	ADV
ital-2241	178	21	(	(	PUNCT
ital-2241	178	22	“	"	PUNCT
ital-2241	178	23	why	why	SCONJ
ital-2241	178	24	do	do	AUX
ital-2241	178	25	you	you	PRON
ital-2241	178	26	not	not	PART
ital-2241	178	27	use	use	VERB
ital-2241	178	28	the	the	DET
ital-2241	178	29	library	library	NOUN
ital-2241	178	30	i	i	PRON
ital-2241	178	31	m	m	VERB
ital-2241	178	32	network	network	NOUN
ital-2241	178	33	?	?	PUNCT
ital-2241	178	34	”	"	PUNCT
ital-2241	178	35	)	)	PUNCT
ital-2241	178	36	.	.	PUNCT
ital-2241	179	1	this	this	DET
ital-2241	179	2	question	question	NOUN
ital-2241	179	3	was	be	AUX
ital-2241	179	4	designed	design	VERB
ital-2241	179	5	to	to	PART
ital-2241	179	6	find	find	VERB
ital-2241	179	7	areas	area	NOUN
ital-2241	179	8	of	of	ADP
ital-2241	179	9	possible	possible	ADJ
ital-2241	179	10	improvement	improvement	NOUN
ital-2241	179	11	within	within	ADP
ital-2241	179	12	our	our	PRON
ital-2241	179	13	system	system	NOUN
ital-2241	179	14	to	to	PART
ital-2241	179	15	encourage	encourage	VERB
ital-2241	179	16	greater	great	ADJ
ital-2241	179	17	use	use	NOUN
ital-2241	179	18	.	.	PUNCT
ital-2241	180	1	survey	survey	NOUN
ital-2241	180	2	respondents	respondent	NOUN
ital-2241	180	3	were	be	AUX
ital-2241	180	4	allowed	allow	VERB
ital-2241	180	5	to	to	PART
ital-2241	180	6	select	select	VERB
ital-2241	180	7	more	more	ADJ
ital-2241	180	8	than	than	ADP
ital-2241	180	9	one	one	NUM
ital-2241	180	10	reason	reason	NOUN
ital-2241	180	11	.	.	PUNCT
ital-2241	181	1	the	the	DET
ital-2241	181	2	most	most	ADV
ital-2241	181	3	common	common	ADJ
ital-2241	181	4	reasons	reason	NOUN
ital-2241	181	5	given	give	VERB
ital-2241	181	6	by	by	ADP
ital-2241	181	7	those	those	PRON
ital-2241	181	8	who	who	PRON
ital-2241	181	9	do	do	AUX
ital-2241	181	10	not	not	PART
ital-2241	181	11	use	use	VERB
ital-2241	181	12	the	the	DET
ital-2241	181	13	library	library	NOUN
ital-2241	181	14	i	i	PRON
ital-2241	181	15	m	m	VERB
ital-2241	181	16	network	network	NOUN
ital-2241	181	17	were	be	AUX
ital-2241	181	18	that	that	SCONJ
ital-2241	181	19	they	they	PRON
ital-2241	181	20	do	do	AUX
ital-2241	181	21	n’t	not	PART
ital-2241	181	22	feel	feel	VERB
ital-2241	181	23	the	the	DET
ital-2241	181	24	need	need	NOUN
ital-2241	181	25	(	(	PUNCT
ital-2241	181	26	34	34	NUM
ital-2241	181	27	percent	percent	NOUN
ital-2241	181	28	of	of	ADP
ital-2241	181	29	nonusers	nonuser	NOUN
ital-2241	181	30	)	)	PUNCT
ital-2241	181	31	,	,	PUNCT
ital-2241	181	32	they	they	PRON
ital-2241	181	33	mainly	mainly	ADV
ital-2241	181	34	communicate	communicate	VERB
ital-2241	181	35	with	with	ADP
ital-2241	181	36	staff	staff	NOUN
ital-2241	181	37	members	member	NOUN
ital-2241	181	38	who	who	PRON
ital-2241	181	39	are	be	AUX
ital-2241	181	40	also	also	ADV
ital-2241	181	41	not	not	PART
ital-2241	181	42	utilizing	utilize	VERB
ital-2241	181	43	the	the	DET
ital-2241	181	44	i	i	NOUN
ital-2241	181	45	m	m	PROPN
ital-2241	181	46	network	network	NOUN
ital-2241	181	47	(	(	PUNCT
ital-2241	181	48	18	18	NUM
ital-2241	181	49	percent	percent	NOUN
ital-2241	181	50	)	)	PUNCT
ital-2241	181	51	,	,	PUNCT
ital-2241	181	52	i	i	PRON
ital-2241	181	53	m	m	AUX
ital-2241	181	54	does	do	AUX
ital-2241	181	55	not	not	PART
ital-2241	181	56	work	work	VERB
ital-2241	181	57	for	for	ADP
ital-2241	181	58	their	their	PRON
ital-2241	181	59	communication	communication	NOUN
ital-2241	181	60	style	style	NOUN
ital-2241	181	61	(	(	PUNCT
ital-2241	181	62	14	14	NUM
ital-2241	181	63	percent	percent	NOUN
ital-2241	181	64	)	)	PUNCT
ital-2241	181	65	,	,	PUNCT
ital-2241	181	66	and	and	CCONJ
ital-2241	181	67	privacy	privacy	NOUN
ital-2241	181	68	concerns	concern	NOUN
ital-2241	181	69	(	(	PUNCT
ital-2241	181	70	14	14	NUM
ital-2241	181	71	percent	percent	NOUN
ital-2241	181	72	)	)	PUNCT
ital-2241	181	73	.	.	PUNCT
ital-2241	182	1	we	we	PRON
ital-2241	182	2	believe	believe	VERB
ital-2241	182	3	more	more	ADJ
ital-2241	182	4	in	in	ADP
ital-2241	182	5	-	-	PUNCT
ital-2241	182	6	depth	depth	NOUN
ital-2241	182	7	analysis	analysis	NOUN
ital-2241	182	8	is	be	AUX
ital-2241	182	9	necessary	necessary	ADJ
ital-2241	182	10	to	to	PART
ital-2241	182	11	learn	learn	VERB
ital-2241	182	12	more	more	ADJ
ital-2241	182	13	regarding	regard	VERB
ital-2241	182	14	the	the	DET
ital-2241	182	15	perceived	perceive	VERB
ital-2241	182	16	usefulness	usefulness	NOUN
ital-2241	182	17	of	of	ADP
ital-2241	182	18	i	i	PRON
ital-2241	182	19	m	m	VERB
ital-2241	182	20	within	within	ADP
ital-2241	182	21	our	our	PRON
ital-2241	182	22	organization	organization	NOUN
ital-2241	182	23	and	and	CCONJ
ital-2241	182	24	to	to	PART
ital-2241	182	25	further	further	VERB
ital-2241	182	26	its	its	PRON
ital-2241	182	27	adoption	adoption	NOUN
ital-2241	182	28	.	.	PUNCT
ital-2241	183	1	conclusion	conclusion	NOUN
ital-2241	183	2	through	through	ADP
ital-2241	183	3	additional	additional	ADJ
ital-2241	183	4	training	training	NOUN
ital-2241	183	5	and	and	CCONJ
ital-2241	183	6	user	user	NOUN
ital-2241	183	7	education	education	NOUN
ital-2241	183	8	,	,	PUNCT
ital-2241	183	9	we	we	PRON
ital-2241	183	10	hope	hope	VERB
ital-2241	183	11	to	to	PART
ital-2241	183	12	promote	promote	VERB
ital-2241	183	13	greater	great	ADJ
ital-2241	183	14	use	use	NOUN
ital-2241	183	15	of	of	ADP
ital-2241	183	16	the	the	DET
ital-2241	183	17	openfire	openfire	NOUN
ital-2241	183	18	internal	internal	ADJ
ital-2241	183	19	i	i	PRON
ital-2241	183	20	m	m	VERB
ital-2241	183	21	network	network	NOUN
ital-2241	183	22	among	among	ADP
ital-2241	183	23	those	those	PRON
ital-2241	183	24	who	who	PRON
ital-2241	183	25	work	work	VERB
ital-2241	183	26	in	in	ADP
ital-2241	183	27	the	the	DET
ital-2241	183	28	library	library	NOUN
ital-2241	183	29	.	.	PUNCT
ital-2241	184	1	while	while	SCONJ
ital-2241	184	2	100	100	NUM
ital-2241	184	3	percent	percent	NOUN
ital-2241	184	4	adoption	adoption	NOUN
ital-2241	184	5	of	of	ADP
ital-2241	184	6	i	i	PRON
ital-2241	184	7	m	m	VERB
ital-2241	184	8	as	as	ADP
ital-2241	184	9	a	a	DET
ital-2241	184	10	communication	communication	NOUN
ital-2241	184	11	tool	tool	NOUN
ital-2241	184	12	is	be	AUX
ital-2241	184	13	not	not	PART
ital-2241	184	14	a	a	DET
ital-2241	184	15	stated	stated	ADJ
ital-2241	184	16	goal	goal	NOUN
ital-2241	184	17	of	of	ADP
ital-2241	184	18	our	our	PRON
ital-2241	184	19	project	project	NOUN
ital-2241	184	20	,	,	PUNCT
ital-2241	184	21	we	we	PRON
ital-2241	184	22	believe	believe	VERB
ital-2241	184	23	that	that	SCONJ
ital-2241	184	24	some	some	DET
ital-2241	184	25	staff	staff	NOUN
ital-2241	184	26	have	have	AUX
ital-2241	184	27	not	not	PART
ital-2241	184	28	realized	realize	VERB
ital-2241	184	29	the	the	DET
ital-2241	184	30	full	full	ADJ
ital-2241	184	31	potential	potential	NOUN
ital-2241	184	32	of	of	ADP
ital-2241	184	33	i	i	PRON
ital-2241	184	34	m	m	VERB
ital-2241	184	35	for	for	ADP
ital-2241	184	36	collaboration	collaboration	NOUN
ital-2241	184	37	and	and	CCONJ
ital-2241	184	38	productivity	productivity	NOUN
ital-2241	184	39	due	due	ADP
ital-2241	184	40	to	to	ADP
ital-2241	184	41	a	a	DET
ital-2241	184	42	lack	lack	NOUN
ital-2241	184	43	of	of	ADP
ital-2241	184	44	experience	experience	NOUN
ital-2241	184	45	with	with	ADP
ital-2241	184	46	this	this	DET
ital-2241	184	47	technology	technology	NOUN
ital-2241	184	48	.	.	PUNCT
ital-2241	185	1	in	in	ADP
ital-2241	185	2	hindsight	hindsight	NOUN
ital-2241	185	3	,	,	PUNCT
ital-2241	185	4	additional	additional	ADJ
ital-2241	185	5	training	training	NOUN
ital-2241	185	6	sessions	session	NOUN
ital-2241	185	7	beyond	beyond	ADP
ital-2241	185	8	the	the	DET
ital-2241	185	9	initial	initial	ADJ
ital-2241	185	10	introductory	introductory	ADJ
ital-2241	185	11	workshop	workshop	NOUN
ital-2241	185	12	to	to	PART
ital-2241	185	13	set	set	VERB
ital-2241	185	14	up	up	ADP
ital-2241	185	15	the	the	DET
ital-2241	185	16	spark	spark	NOUN
ital-2241	185	17	i	i	PRON
ital-2241	185	18	m	m	VERB
ital-2241	185	19	client	client	NOUN
ital-2241	185	20	may	may	AUX
ital-2241	185	21	have	have	AUX
ital-2241	185	22	increased	increase	VERB
ital-2241	185	23	the	the	DET
ital-2241	185	24	usage	usage	NOUN
ital-2241	185	25	of	of	ADP
ital-2241	185	26	i	i	PRON
ital-2241	185	27	m	m	VERB
ital-2241	185	28	by	by	ADP
ital-2241	185	29	staff	staff	NOUN
ital-2241	185	30	.	.	PUNCT
ital-2241	186	1	for	for	ADP
ital-2241	186	2	example	example	NOUN
ital-2241	186	3	,	,	PUNCT
ital-2241	186	4	providing	provide	VERB
ital-2241	186	5	more	more	ADJ
ital-2241	186	6	information	information	NOUN
ital-2241	186	7	on	on	ADP
ital-2241	186	8	the	the	DET
ital-2241	186	9	library	library	NOUN
ital-2241	186	10	’s	’s	PART
ital-2241	186	11	policies	policy	NOUN
ital-2241	186	12	regarding	regard	VERB
ital-2241	186	13	internal	internal	ADJ
ital-2241	186	14	i	i	PRON
ital-2241	186	15	m	m	AUX
ital-2241	186	16	tracking	track	VERB
ital-2241	186	17	and	and	CCONJ
ital-2241	186	18	the	the	DET
ital-2241	186	19	configuration	configuration	NOUN
ital-2241	186	20	of	of	ADP
ital-2241	186	21	our	our	PRON
ital-2241	186	22	system	system	NOUN
ital-2241	186	23	may	may	AUX
ital-2241	186	24	have	have	AUX
ital-2241	186	25	alleviated	alleviate	VERB
ital-2241	186	26	concerns	concern	NOUN
ital-2241	186	27	regarding	regard	VERB
ital-2241	186	28	privacy	privacy	NOUN
ital-2241	186	29	.	.	PUNCT
ital-2241	187	1	in	in	ADP
ital-2241	187	2	addition	addition	NOUN
ital-2241	187	3	,	,	PUNCT
ital-2241	187	4	we	we	PRON
ital-2241	187	5	need	need	VERB
ital-2241	187	6	to	to	PART
ital-2241	187	7	lead	lead	VERB
ital-2241	187	8	more	more	ADJ
ital-2241	187	9	discussions	discussion	NOUN
ital-2241	187	10	on	on	ADP
ital-2241	187	11	the	the	DET
ital-2241	187	12	benefits	benefit	NOUN
ital-2241	187	13	of	of	ADP
ital-2241	187	14	i	i	PRON
ital-2241	187	15	m	m	VERB
ital-2241	187	16	for	for	ADP
ital-2241	187	17	collaboration	collaboration	NOUN
ital-2241	187	18	,	,	PUNCT
ital-2241	187	19	lowering	lower	VERB
ital-2241	187	20	disruptions	disruption	NOUN
ital-2241	187	21	,	,	PUNCT
ital-2241	187	22	and	and	CCONJ
ital-2241	187	23	increasing	increase	VERB
ital-2241	187	24	effectiveness	effectiveness	NOUN
ital-2241	187	25	in	in	ADP
ital-2241	187	26	the	the	DET
ital-2241	187	27	workplace	workplace	NOUN
ital-2241	187	28	.	.	PUNCT
ital-2241	188	1	openfire	openfire	NOUN
ital-2241	188	2	and	and	CCONJ
ital-2241	188	3	fastpath	fastpath	NOUN
ital-2241	188	4	for	for	ADP
ital-2241	188	5	chat	chat	NOUN
ital-2241	188	6	reference	reference	NOUN
ital-2241	188	7	has	have	AUX
ital-2241	188	8	brought	bring	VERB
ital-2241	188	9	many	many	ADJ
ital-2241	188	10	new	new	ADJ
ital-2241	188	11	features	feature	NOUN
ital-2241	188	12	that	that	PRON
ital-2241	188	13	were	be	AUX
ital-2241	188	14	previously	previously	ADV
ital-2241	188	15	unavailable	unavailable	ADJ
ital-2241	188	16	to	to	PART
ital-2241	188	17	chat	chat	VERB
ital-2241	188	18	reference	reference	NOUN
ital-2241	188	19	at	at	ADP
ital-2241	188	20	csusm	csusm	PROPN
ital-2241	188	21	.	.	PUNCT
ital-2241	189	1	the	the	DET
ital-2241	189	2	addition	addition	NOUN
ital-2241	189	3	of	of	ADP
ital-2241	189	4	queues	queue	NOUN
ital-2241	189	5	,	,	PUNCT
ital-2241	189	6	message	message	NOUN
ital-2241	189	7	transfer	transfer	NOUN
ital-2241	189	8	,	,	PUNCT
ital-2241	189	9	and	and	CCONJ
ital-2241	189	10	transcripts	transcript	NOUN
ital-2241	189	11	has	have	AUX
ital-2241	189	12	enhanced	enhance	VERB
ital-2241	189	13	the	the	DET
ital-2241	189	14	effectiveness	effectiveness	NOUN
ital-2241	189	15	of	of	ADP
ital-2241	189	16	this	this	DET
ital-2241	189	17	service	service	NOUN
ital-2241	189	18	and	and	CCONJ
ital-2241	189	19	eased	ease	VERB
ital-2241	189	20	its	its	PRON
ital-2241	189	21	management	management	NOUN
ital-2241	189	22	.	.	PUNCT
ital-2241	190	1	compared	compare	VERB
ital-2241	190	2	to	to	ADP
ital-2241	190	3	the	the	DET
ital-2241	190	4	prior	prior	ADJ
ital-2241	190	5	chat	chat	NOUN
ital-2241	190	6	reference	reference	NOUN
ital-2241	190	7	implementations	implementation	NOUN
ital-2241	190	8	that	that	PRON
ital-2241	190	9	used	use	VERB
ital-2241	190	10	questionpoint	questionpoint	NOUN
ital-2241	190	11	and	and	CCONJ
ital-2241	190	12	meebo	meebo	NOUN
ital-2241	190	13	,	,	PUNCT
ital-2241	190	14	this	this	DET
ital-2241	190	15	new	new	ADJ
ital-2241	190	16	system	system	NOUN
ital-2241	190	17	is	be	AUX
ital-2241	190	18	more	more	ADJ
ital-2241	190	19	user	user	NOUN
ital-2241	190	20	friendly	friendly	ADJ
ital-2241	190	21	and	and	CCONJ
ital-2241	190	22	robust	robust	ADJ
ital-2241	190	23	.	.	PUNCT
ital-2241	191	1	extending	extend	VERB
ital-2241	191	2	i	i	PROPN
ital-2241	191	3	m	m	VERB
ital-2241	191	4	beyond	beyond	ADP
ital-2241	191	5	the	the	DET
ital-2241	191	6	reference	reference	NOUN
ital-2241	191	7	desk	desk	NOUN
ital-2241	191	8	|	|	PROPN
ital-2241	191	9	chan	chan	PROPN
ital-2241	191	10	,	,	PUNCT
ital-2241	191	11	ly	ly	X
ital-2241	191	12	,	,	PUNCT
ital-2241	191	13	and	and	CCONJ
ital-2241	191	14	meulemans	meuleman	NOUN
ital-2241	191	15	17	17	NUM
ital-2241	191	16	furthermore	furthermore	ADV
ital-2241	191	17	,	,	PUNCT
ital-2241	191	18	the	the	DET
ital-2241	191	19	internal	internal	ADJ
ital-2241	191	20	i	i	PRON
ital-2241	191	21	m	m	VERB
ital-2241	191	22	network	network	NOUN
ital-2241	191	23	and	and	CCONJ
ital-2241	191	24	its	its	PRON
ital-2241	191	25	connection	connection	NOUN
ital-2241	191	26	to	to	ADP
ital-2241	191	27	web	web	NOUN
ital-2241	191	28	-	-	PUNCT
ital-2241	191	29	based	base	VERB
ital-2241	191	30	chat	chat	NOUN
ital-2241	191	31	widgets	widget	NOUN
ital-2241	191	32	offer	offer	VERB
ital-2241	191	33	the	the	DET
ital-2241	191	34	opportunity	opportunity	NOUN
ital-2241	191	35	for	for	ADP
ital-2241	191	36	building	build	VERB
ital-2241	191	37	a	a	DET
ital-2241	191	38	library	library	NOUN
ital-2241	191	39	that	that	PRON
ital-2241	191	40	is	be	AUX
ital-2241	191	41	more	more	ADV
ital-2241	191	42	open	open	ADJ
ital-2241	191	43	to	to	ADP
ital-2241	191	44	users	user	NOUN
ital-2241	191	45	.	.	PUNCT
ital-2241	192	1	library	library	NOUN
ital-2241	192	2	users	user	NOUN
ital-2241	192	3	could	could	AUX
ital-2241	192	4	feasibly	feasibly	ADV
ital-2241	192	5	contact	contact	VERB
ital-2241	192	6	any	any	DET
ital-2241	192	7	library	library	NOUN
ital-2241	192	8	staff	staff	NOUN
ital-2241	192	9	member	member	NOUN
ital-2241	192	10	,	,	PUNCT
ital-2241	192	11	not	not	PART
ital-2241	192	12	just	just	ADV
ital-2241	192	13	reference	reference	NOUN
ital-2241	192	14	librarians	librarian	NOUN
ital-2241	192	15	,	,	PUNCT
ital-2241	192	16	via	via	ADP
ital-2241	192	17	i	i	PRON
ital-2241	192	18	m	m	VERB
ital-2241	192	19	for	for	ADP
ital-2241	192	20	help	help	NOUN
ital-2241	192	21	.	.	PUNCT
ital-2241	193	1	we	we	PRON
ital-2241	193	2	are	be	AUX
ital-2241	193	3	testing	test	VERB
ital-2241	193	4	this	this	DET
ital-2241	193	5	concept	concept	NOUN
ital-2241	193	6	with	with	ADP
ital-2241	193	7	a	a	DET
ital-2241	193	8	pilot	pilot	NOUN
ital-2241	193	9	project	project	NOUN
ital-2241	193	10	involving	involve	VERB
ital-2241	193	11	the	the	DET
ital-2241	193	12	csusm	csusm	NOUN
ital-2241	193	13	media	medium	NOUN
ital-2241	193	14	library	library	NOUN
ital-2241	193	15	.	.	PUNCT
ital-2241	194	1	they	they	PRON
ital-2241	194	2	are	be	AUX
ital-2241	194	3	staffing	staff	VERB
ital-2241	194	4	their	their	PRON
ital-2241	194	5	own	own	ADJ
ital-2241	194	6	chat	chat	NOUN
ital-2241	194	7	workgroup	workgroup	NOUN
ital-2241	194	8	and	and	CCONJ
ital-2241	194	9	a	a	DET
ital-2241	194	10	chat	chat	NOUN
ital-2241	194	11	widget	widget	NOUN
ital-2241	194	12	is	be	AUX
ital-2241	194	13	now	now	ADV
ital-2241	194	14	available	available	ADJ
ital-2241	194	15	on	on	ADP
ital-2241	194	16	their	their	PRON
ital-2241	194	17	website	website	NOUN
ital-2241	194	18	.	.	PUNCT
ital-2241	195	1	in	in	ADP
ital-2241	195	2	the	the	DET
ital-2241	195	3	future	future	NOUN
ital-2241	195	4	,	,	PUNCT
ital-2241	195	5	we	we	PRON
ital-2241	195	6	also	also	ADV
ital-2241	195	7	hope	hope	VERB
ital-2241	195	8	to	to	PART
ital-2241	195	9	employ	employ	VERB
ital-2241	195	10	a	a	DET
ital-2241	195	11	chat	chat	NOUN
ital-2241	195	12	widget	widget	NOUN
ital-2241	195	13	for	for	ADP
ital-2241	195	14	circulation	circulation	NOUN
ital-2241	195	15	and	and	CCONJ
ital-2241	195	16	ill	ill	ADJ
ital-2241	195	17	services	service	NOUN
ital-2241	195	18	,	,	PUNCT
ital-2241	195	19	another	another	DET
ital-2241	195	20	public	public	ADJ
ital-2241	195	21	services	service	NOUN
ital-2241	195	22	area	area	NOUN
ital-2241	195	23	that	that	PRON
ital-2241	195	24	frequently	frequently	ADV
ital-2241	195	25	works	work	VERB
ital-2241	195	26	with	with	ADP
ital-2241	195	27	library	library	NOUN
ital-2241	195	28	users	user	NOUN
ital-2241	195	29	.	.	PUNCT
ital-2241	196	1	it	it	PRON
ital-2241	196	2	is	be	AUX
ital-2241	196	3	important	important	ADJ
ital-2241	196	4	to	to	PART
ital-2241	196	5	note	note	VERB
ital-2241	196	6	that	that	SCONJ
ital-2241	196	7	the	the	DET
ital-2241	196	8	success	success	NOUN
ital-2241	196	9	of	of	ADP
ital-2241	196	10	openfire	openfire	NOUN
ital-2241	196	11	and	and	CCONJ
ital-2241	196	12	i	i	PRON
ital-2241	196	13	m	m	VERB
ital-2241	196	14	in	in	ADP
ital-2241	196	15	the	the	DET
ital-2241	196	16	library	library	NOUN
ital-2241	196	17	attracted	attract	VERB
ital-2241	196	18	the	the	DET
ital-2241	196	19	attention	attention	NOUN
ital-2241	196	20	of	of	ADP
ital-2241	196	21	other	other	ADJ
ital-2241	196	22	csusm	csusm	NOUN
ital-2241	196	23	instructional	instructional	ADJ
ital-2241	196	24	and	and	CCONJ
ital-2241	196	25	student	student	NOUN
ital-2241	196	26	support	support	NOUN
ital-2241	196	27	areas	area	NOUN
ital-2241	196	28	.	.	PUNCT
ital-2241	197	1	in	in	ADP
ital-2241	197	2	spring	spring	PROPN
ital-2241	197	3	2011	2011	NUM
ital-2241	197	4	,	,	PUNCT
ital-2241	197	5	instructional	instructional	ADJ
ital-2241	197	6	and	and	CCONJ
ital-2241	197	7	information	information	NOUN
ital-2241	197	8	technology	technology	NOUN
ital-2241	197	9	services	service	NOUN
ital-2241	197	10	(	(	PUNCT
ital-2241	197	11	iits	iit	NOUN
ital-2241	197	12	)	)	PUNCT
ital-2241	197	13	,	,	PUNCT
ital-2241	197	14	which	which	PRON
ital-2241	197	15	provides	provide	VERB
ital-2241	197	16	campus	campus	NOUN
ital-2241	197	17	-	-	PUNCT
ital-2241	197	18	wide	wide	ADJ
ital-2241	197	19	technology	technology	NOUN
ital-2241	197	20	services	service	NOUN
ital-2241	197	21	for	for	ADP
ital-2241	197	22	faculty	faculty	NOUN
ital-2241	197	23	,	,	PUNCT
ital-2241	197	24	staff	staff	NOUN
ital-2241	197	25	,	,	PUNCT
ital-2241	197	26	and	and	CCONJ
ital-2241	197	27	students	student	NOUN
ital-2241	197	28	piloted	pilot	VERB
ital-2241	197	29	an	an	DET
ital-2241	197	30	openfire	openfire	NOUN
ital-2241	197	31	-	-	PUNCT
ital-2241	197	32	based	base	VERB
ital-2241	197	33	i	i	PROPN
ital-2241	197	34	m	m	VERB
ital-2241	197	35	helpdesk	helpdesk	PROPN
ital-2241	197	36	service	service	NOUN
ital-2241	197	37	to	to	PART
ital-2241	197	38	assist	assist	VERB
ital-2241	197	39	users	user	NOUN
ital-2241	197	40	with	with	ADP
ital-2241	197	41	technology	technology	NOUN
ital-2241	197	42	questions	question	NOUN
ital-2241	197	43	and	and	CCONJ
ital-2241	197	44	problems	problem	NOUN
ital-2241	197	45	.	.	PUNCT
ital-2241	198	1	as	as	ADP
ital-2241	198	2	of	of	ADP
ital-2241	198	3	fall	fall	NOUN
ital-2241	198	4	2011	2011	NUM
ital-2241	198	5	,	,	PUNCT
ital-2241	198	6	the	the	DET
ital-2241	198	7	“	"	PUNCT
ital-2241	198	8	ask	ask	VERB
ital-2241	198	9	an	an	DET
ital-2241	198	10	it	it	PRON
ital-2241	198	11	technician	technician	ADJ
ital-2241	198	12	”	"	PUNCT
ital-2241	198	13	service	service	NOUN
ital-2241	198	14	is	be	AUX
ital-2241	198	15	fully	fully	ADV
ital-2241	198	16	implemented	implement	VERB
ital-2241	198	17	and	and	CCONJ
ital-2241	198	18	available	available	ADJ
ital-2241	198	19	on	on	ADP
ital-2241	198	20	all	all	DET
ital-2241	198	21	campus	campus	NOUN
ital-2241	198	22	webpages	webpage	NOUN
ital-2241	198	23	.	.	PUNCT
ital-2241	199	1	discussions	discussion	NOUN
ital-2241	199	2	on	on	ADP
ital-2241	199	3	the	the	DET
ital-2241	199	4	adoption	adoption	NOUN
ital-2241	199	5	of	of	ADP
ital-2241	199	6	i	i	PRON
ital-2241	199	7	m	m	VERB
ital-2241	199	8	for	for	ADP
ital-2241	199	9	other	other	ADJ
ital-2241	199	10	campus	campus	NOUN
ital-2241	199	11	student	student	NOUN
ital-2241	199	12	services	service	NOUN
ital-2241	199	13	,	,	PUNCT
ital-2241	199	14	such	such	ADJ
ital-2241	199	15	as	as	ADP
ital-2241	199	16	financial	financial	ADJ
ital-2241	199	17	aid	aid	NOUN
ital-2241	199	18	and	and	CCONJ
ital-2241	199	19	counseling	counseling	NOUN
ital-2241	199	20	,	,	PUNCT
ital-2241	199	21	have	have	AUX
ital-2241	199	22	also	also	ADV
ital-2241	199	23	occurred	occur	VERB
ital-2241	199	24	.	.	PUNCT
ital-2241	200	1	in	in	ADP
ital-2241	200	2	addition	addition	NOUN
ital-2241	200	3	to	to	ADP
ital-2241	200	4	being	be	AUX
ital-2241	200	5	a	a	DET
ital-2241	200	6	contact	contact	NOUN
ital-2241	200	7	point	point	NOUN
ital-2241	200	8	for	for	ADP
ital-2241	200	9	students	student	NOUN
ital-2241	200	10	,	,	PUNCT
ital-2241	200	11	i	i	PRON
ital-2241	200	12	m	m	AUX
ital-2241	200	13	has	have	VERB
ital-2241	200	14	potential	potential	NOUN
ital-2241	200	15	to	to	PART
ital-2241	200	16	improve	improve	VERB
ital-2241	200	17	the	the	DET
ital-2241	200	18	internal	internal	ADJ
ital-2241	200	19	communication	communication	NOUN
ital-2241	200	20	within	within	ADP
ital-2241	200	21	the	the	DET
ital-2241	200	22	organization	organization	NOUN
ital-2241	200	23	.	.	PUNCT
ital-2241	201	1	references	reference	NOUN
ital-2241	201	2	1	1	NUM
ital-2241	201	3	.	.	PUNCT
ital-2241	201	4	hee	hee	PROPN
ital-2241	201	5	-	-	PUNCT
ital-2241	201	6	kyung	kyung	PROPN
ital-2241	201	7	cho	cho	PROPN
ital-2241	201	8	,	,	PUNCT
ital-2241	201	9	matthias	matthias	ADJ
ital-2241	201	10	trier	trier	NOUN
ital-2241	201	11	,	,	PUNCT
ital-2241	201	12	and	and	CCONJ
ital-2241	201	13	eunhee	eunhee	PROPN
ital-2241	201	14	kim	kim	PROPN
ital-2241	201	15	,	,	PUNCT
ital-2241	201	16	“	"	PUNCT
ital-2241	201	17	the	the	DET
ital-2241	201	18	use	use	NOUN
ital-2241	201	19	of	of	ADP
ital-2241	201	20	instant	instant	ADJ
ital-2241	201	21	messaging	messaging	NOUN
ital-2241	201	22	in	in	ADP
ital-2241	201	23	working	work	VERB
ital-2241	201	24	relationship	relationship	NOUN
ital-2241	201	25	development	development	NOUN
ital-2241	201	26	:	:	PUNCT
ital-2241	201	27	a	a	DET
ital-2241	201	28	case	case	NOUN
ital-2241	201	29	study	study	NOUN
ital-2241	201	30	,	,	PUNCT
ital-2241	201	31	”	"	PUNCT
ital-2241	201	32	journal	journal	NOUN
ital-2241	201	33	of	of	ADP
ital-2241	201	34	computer	computer	NOUN
ital-2241	201	35	-	-	PUNCT
ital-2241	201	36	mediated	mediate	VERB
ital-2241	201	37	communication	communication	NOUN
ital-2241	201	38	10	10	NUM
ital-2241	201	39	,	,	PUNCT
ital-2241	201	40	no	no	NOUN
ital-2241	201	41	.	.	NOUN
ital-2241	201	42	4	4	NUM
ital-2241	201	43	(	(	PUNCT
ital-2241	201	44	2005	2005	NUM
ital-2241	201	45	)	)	PUNCT
ital-2241	201	46	,	,	PUNCT
ital-2241	201	47	http://onlinelibrary.wiley.com/doi/10.1111/j.1083-6101.2005.tb00280.x/full	http://onlinelibrary.wiley.com/doi/10.1111/j.1083-6101.2005.tb00280.x/full	PROPN
ital-2241	201	48	(	(	PUNCT
ital-2241	201	49	accessed	access	VERB
ital-2241	201	50	aug	aug	PROPN
ital-2241	201	51	.	.	PROPN
ital-2241	201	52	1	1	NUM
ital-2241	201	53	,	,	PUNCT
ital-2241	201	54	2011	2011	NUM
ital-2241	201	55	)	)	PUNCT
ital-2241	201	56	.	.	PUNCT
ital-2241	202	1	2	2	X
ital-2241	202	2	.	.	X
ital-2241	202	3	bonnie	bonnie	PROPN
ital-2241	202	4	a.	a.	PROPN
ital-2241	202	5	nardi	nardi	PROPN
ital-2241	202	6	,	,	PUNCT
ital-2241	202	7	steven	steven	PROPN
ital-2241	202	8	whittaker	whittaker	PROPN
ital-2241	202	9	,	,	PUNCT
ital-2241	202	10	and	and	CCONJ
ital-2241	202	11	erin	erin	PROPN
ital-2241	202	12	bradner	bradner	NOUN
ital-2241	202	13	,	,	PUNCT
ital-2241	202	14	“	"	PUNCT
ital-2241	202	15	interaction	interaction	NOUN
ital-2241	202	16	and	and	CCONJ
ital-2241	202	17	outeraction	outeraction	NOUN
ital-2241	202	18	:	:	PUNCT
ital-2241	202	19	instant	instant	ADJ
ital-2241	202	20	messaging	messaging	NOUN
ital-2241	202	21	in	in	ADP
ital-2241	202	22	action	action	NOUN
ital-2241	202	23	,	,	PUNCT
ital-2241	202	24	”	"	PUNCT
ital-2241	202	25	in	in	ADP
ital-2241	202	26	proceedings	proceeding	NOUN
ital-2241	202	27	of	of	ADP
ital-2241	202	28	the	the	DET
ital-2241	202	29	2000	2000	NUM
ital-2241	202	30	acm	acm	NOUN
ital-2241	202	31	conference	conference	NOUN
ital-2241	202	32	on	on	ADP
ital-2241	202	33	computer	computer	NOUN
ital-2241	202	34	supported	support	VERB
ital-2241	202	35	cooperative	cooperative	ADJ
ital-2241	202	36	work	work	NOUN
ital-2241	202	37	(	(	PUNCT
ital-2241	202	38	new	new	PROPN
ital-2241	202	39	york	york	PROPN
ital-2241	202	40	,	,	PUNCT
ital-2241	202	41	new	new	PROPN
ital-2241	202	42	york	york	PROPN
ital-2241	202	43	:	:	PUNCT
ital-2241	202	44	acm	acm	PROPN
ital-2241	202	45	press	press	PROPN
ital-2241	202	46	,	,	PUNCT
ital-2241	202	47	2000),79–88	2000),79–88	NUM
ital-2241	202	48	.	.	PUNCT
ital-2241	203	1	3	3	X
ital-2241	203	2	.	.	X
ital-2241	203	3	ellen	ellen	PROPN
ital-2241	203	4	isaacs	isaacs	PROPN
ital-2241	203	5	et	et	PROPN
ital-2241	203	6	al	al	PROPN
ital-2241	203	7	.	.	PROPN
ital-2241	203	8	,	,	PUNCT
ital-2241	203	9	“	"	PUNCT
ital-2241	203	10	the	the	DET
ital-2241	203	11	character	character	NOUN
ital-2241	203	12	,	,	PUNCT
ital-2241	203	13	functions	function	NOUN
ital-2241	203	14	,	,	PUNCT
ital-2241	203	15	and	and	CCONJ
ital-2241	203	16	styles	style	NOUN
ital-2241	203	17	of	of	ADP
ital-2241	203	18	instant	instant	ADJ
ital-2241	203	19	messaging	messaging	NOUN
ital-2241	203	20	in	in	ADP
ital-2241	203	21	the	the	DET
ital-2241	203	22	workplace	workplace	NOUN
ital-2241	203	23	,	,	PUNCT
ital-2241	203	24	”	"	PUNCT
ital-2241	203	25	in	in	ADP
ital-2241	203	26	proceedings	proceeding	NOUN
ital-2241	203	27	of	of	ADP
ital-2241	203	28	the	the	DET
ital-2241	203	29	2002	2002	NUM
ital-2241	203	30	acm	acm	NOUN
ital-2241	203	31	conference	conference	NOUN
ital-2241	203	32	on	on	ADP
ital-2241	203	33	computer	computer	NOUN
ital-2241	203	34	supported	support	VERB
ital-2241	203	35	cooperative	cooperative	ADJ
ital-2241	203	36	work	work	NOUN
ital-2241	203	37	(	(	PUNCT
ital-2241	203	38	new	new	PROPN
ital-2241	203	39	york	york	PROPN
ital-2241	203	40	,	,	PUNCT
ital-2241	203	41	new	new	PROPN
ital-2241	203	42	york	york	PROPN
ital-2241	203	43	:	:	PUNCT
ital-2241	203	44	acm	acm	PROPN
ital-2241	203	45	press	press	PROPN
ital-2241	203	46	,	,	PUNCT
ital-2241	203	47	2002	2002	NUM
ital-2241	203	48	)	)	PUNCT
ital-2241	203	49	,	,	PUNCT
ital-2241	203	50	11–20	11–20	NUM
ital-2241	203	51	.	.	PROPN
ital-2241	204	1	4	4	NUM
ital-2241	204	2	.	.	X
ital-2241	204	3	victor	victor	NOUN
ital-2241	204	4	m.	m.	PROPN
ital-2241	204	5	gonzález	gonzález	PROPN
ital-2241	204	6	and	and	CCONJ
ital-2241	204	7	gloria	gloria	PROPN
ital-2241	204	8	mark	mark	NOUN
ital-2241	204	9	,	,	PUNCT
ital-2241	204	10	“	"	PUNCT
ital-2241	204	11	constant	constant	ADJ
ital-2241	204	12	,	,	PUNCT
ital-2241	204	13	constant	constant	ADJ
ital-2241	204	14	,	,	PUNCT
ital-2241	204	15	multi	multi	ADJ
ital-2241	204	16	-	-	ADJ
ital-2241	204	17	tasking	tasking	ADJ
ital-2241	204	18	craziness	craziness	NOUN
ital-2241	204	19	:	:	PUNCT
ital-2241	204	20	managing	manage	VERB
ital-2241	204	21	multiple	multiple	ADJ
ital-2241	204	22	working	working	NOUN
ital-2241	204	23	spheres	sphere	NOUN
ital-2241	204	24	,	,	PUNCT
ital-2241	204	25	”	"	PUNCT
ital-2241	204	26	in	in	ADP
ital-2241	204	27	proceedings	proceeding	NOUN
ital-2241	204	28	of	of	ADP
ital-2241	204	29	the	the	DET
ital-2241	204	30	sigchi	sigchi	PROPN
ital-2241	204	31	conference	conference	PROPN
ital-2241	204	32	on	on	ADP
ital-2241	204	33	human	human	ADJ
ital-2241	204	34	factors	factor	NOUN
ital-2241	204	35	in	in	ADP
ital-2241	204	36	computing	compute	VERB
ital-2241	204	37	systems	system	NOUN
ital-2241	204	38	(	(	PUNCT
ital-2241	204	39	new	new	PROPN
ital-2241	204	40	york	york	PROPN
ital-2241	204	41	,	,	PUNCT
ital-2241	204	42	new	new	PROPN
ital-2241	204	43	york	york	PROPN
ital-2241	204	44	:	:	PUNCT
ital-2241	204	45	acm	acm	PROPN
ital-2241	204	46	press	press	NOUN
ital-2241	204	47	,	,	PUNCT
ital-2241	204	48	2004	2004	NUM
ital-2241	204	49	)	)	PUNCT
ital-2241	204	50	,	,	PUNCT
ital-2241	204	51	113–20	113–20	NUM
ital-2241	204	52	.	.	PUNCT
ital-2241	205	1	5	5	X
ital-2241	205	2	.	.	X
ital-2241	205	3	r.	r.	PROPN
ital-2241	205	4	kelly	kelly	PROPN
ital-2241	205	5	garrett	garrett	PROPN
ital-2241	205	6	and	and	CCONJ
ital-2241	205	7	james	james	PROPN
ital-2241	205	8	n.	n.	PROPN
ital-2241	205	9	danziger	danziger	PROPN
ital-2241	205	10	,	,	PUNCT
ital-2241	205	11	“	"	PUNCT
ital-2241	205	12	i	i	PRON
ital-2241	205	13	m	m	VERB
ital-2241	205	14	=	=	NOUN
ital-2241	205	15	interruption	interruption	NOUN
ital-2241	205	16	management	management	NOUN
ital-2241	205	17	?	?	PUNCT
ital-2241	206	1	instant	instant	ADJ
ital-2241	206	2	messaging	messaging	NOUN
ital-2241	206	3	and	and	CCONJ
ital-2241	206	4	disruption	disruption	NOUN
ital-2241	206	5	in	in	ADP
ital-2241	206	6	the	the	DET
ital-2241	206	7	workplace	workplace	NOUN
ital-2241	206	8	,	,	PUNCT
ital-2241	206	9	”	"	PUNCT
ital-2241	206	10	journal	journal	NOUN
ital-2241	206	11	of	of	ADP
ital-2241	206	12	computer	computer	NOUN
ital-2241	206	13	-	-	PUNCT
ital-2241	206	14	mediated	mediate	VERB
ital-2241	206	15	communication	communication	NOUN
ital-2241	206	16	13	13	NUM
ital-2241	206	17	,	,	PUNCT
ital-2241	206	18	no	no	INTJ
ital-2241	206	19	.	.	NOUN
ital-2241	206	20	1	1	NUM
ital-2241	206	21	(	(	PUNCT
ital-2241	206	22	2007	2007	NUM
ital-2241	206	23	)	)	PUNCT
ital-2241	206	24	,	,	PUNCT
ital-2241	206	25	http://jcmc.indiana.edu/vol13/issue1/garrett.html	http://jcmc.indiana.edu/vol13/issue1/garrett.html	PROPN
ital-2241	206	26	(	(	PUNCT
ital-2241	206	27	accessed	access	VERB
ital-2241	206	28	jun	jun	PROPN
ital-2241	206	29	.	.	PROPN
ital-2241	206	30	15	15	NUM
ital-2241	206	31	,	,	PUNCT
ital-2241	206	32	2011	2011	NUM
ital-2241	206	33	)	)	PUNCT
ital-2241	206	34	.	.	PUNCT
ital-2241	207	1	6	6	X
ital-2241	207	2	.	.	PROPN
ital-2241	207	3	nardi	nardi	PROPN
ital-2241	207	4	,	,	PUNCT
ital-2241	207	5	whittaker	whittaker	PROPN
ital-2241	207	6	,	,	PUNCT
ital-2241	207	7	and	and	CCONJ
ital-2241	207	8	bradner	bradner	NOUN
ital-2241	207	9	,	,	PUNCT
ital-2241	207	10	“	"	PUNCT
ital-2241	207	11	interaction	interaction	NOUN
ital-2241	207	12	and	and	CCONJ
ital-2241	207	13	outeraction	outeraction	NOUN
ital-2241	207	14	,	,	PUNCT
ital-2241	207	15	”	"	PUNCT
ital-2241	207	16	83	83	NUM
ital-2241	207	17	.	.	SYM
ital-2241	208	1	7	7	NUM
ital-2241	208	2	.	.	X
ital-2241	208	3	albert	albert	PROPN
ital-2241	208	4	h.	h.	PROPN
ital-2241	208	5	huang	huang	PROPN
ital-2241	208	6	,	,	PUNCT
ital-2241	208	7	shin	shin	PROPN
ital-2241	208	8	-	-	PUNCT
ital-2241	208	9	yuan	yuan	PROPN
ital-2241	208	10	hung	hang	VERB
ital-2241	208	11	,	,	PUNCT
ital-2241	208	12	and	and	CCONJ
ital-2241	208	13	david	david	PROPN
ital-2241	208	14	c.	c.	PROPN
ital-2241	208	15	yen	yen	PROPN
ital-2241	208	16	,	,	PUNCT
ital-2241	208	17	“	"	PUNCT
ital-2241	208	18	an	an	DET
ital-2241	208	19	exploratory	exploratory	ADJ
ital-2241	208	20	investigation	investigation	NOUN
ital-2241	208	21	of	of	ADP
ital-2241	208	22	two	two	NUM
ital-2241	208	23	internet	internet	NOUN
ital-2241	208	24	-	-	PUNCT
ital-2241	208	25	based	base	VERB
ital-2241	208	26	communication	communication	NOUN
ital-2241	208	27	modes	mode	NOUN
ital-2241	208	28	,	,	PUNCT
ital-2241	208	29	”	"	PUNCT
ital-2241	208	30	computer	computer	NOUN
ital-2241	208	31	standards	standard	NOUN
ital-2241	208	32	&	&	CCONJ
ital-2241	208	33	interfaces	interface	NOUN
ital-2241	208	34	29	29	NUM
ital-2241	208	35	,	,	PUNCT
ital-2241	208	36	no	no	INTJ
ital-2241	208	37	.	.	NOUN
ital-2241	208	38	2	2	NUM
ital-2241	208	39	(	(	PUNCT
ital-2241	208	40	2006	2006	NUM
ital-2241	208	41	):	):	PUNCT
ital-2241	208	42	238–43	238–43	NUM
ital-2241	208	43	.	.	PUNCT
ital-2241	209	1	http://onlinelibrary.wiley.com/doi/10.1111/j.1083-6101.2005.tb00280.x/full	http://onlinelibrary.wiley.com/doi/10.1111/j.1083-6101.2005.tb00280.x/full	ADJ
ital-2241	209	2	http://jcmc.indiana.edu/vol13/issue1/garrett.html	http://jcmc.indiana.edu/vol13/issue1/garrett.html	PROPN
ital-2241	209	3	information	information	PROPN
ital-2241	209	4	technology	technology	PROPN
ital-2241	209	5	and	and	CCONJ
ital-2241	209	6	libraries	library	NOUN
ital-2241	209	7	|	|	NOUN
ital-2241	209	8	september	september	PROPN
ital-2241	209	9	2012	2012	NUM
ital-2241	209	10	18	18	NUM
ital-2241	209	11	8	8	NUM
ital-2241	209	12	.	.	PUNCT
ital-2241	210	1	anabel	anabel	PROPN
ital-2241	210	2	quan	quan	PROPN
ital-2241	210	3	-	-	PUNCT
ital-2241	210	4	haase	haase	PROPN
ital-2241	210	5	,	,	PUNCT
ital-2241	210	6	joseph	joseph	PROPN
ital-2241	210	7	cothrel	cothrel	PROPN
ital-2241	210	8	,	,	PUNCT
ital-2241	210	9	and	and	CCONJ
ital-2241	210	10	barry	barry	PROPN
ital-2241	210	11	wellman	wellman	PROPN
ital-2241	210	12	,	,	PUNCT
ital-2241	210	13	“	"	PUNCT
ital-2241	210	14	instant	instant	ADJ
ital-2241	210	15	messaging	messaging	NOUN
ital-2241	210	16	for	for	ADP
ital-2241	210	17	collaboration	collaboration	NOUN
ital-2241	210	18	:	:	PUNCT
ital-2241	210	19	a	a	DET
ital-2241	210	20	case	case	NOUN
ital-2241	210	21	study	study	NOUN
ital-2241	210	22	of	of	ADP
ital-2241	210	23	a	a	DET
ital-2241	210	24	high	high	ADJ
ital-2241	210	25	-	-	PUNCT
ital-2241	210	26	tech	tech	NOUN
ital-2241	210	27	firm	firm	NOUN
ital-2241	210	28	,	,	PUNCT
ital-2241	210	29	”	"	PUNCT
ital-2241	210	30	journal	journal	NOUN
ital-2241	210	31	of	of	ADP
ital-2241	210	32	computer	computer	NOUN
ital-2241	210	33	-	-	PUNCT
ital-2241	210	34	mediated	mediate	VERB
ital-2241	210	35	communication	communication	NOUN
ital-2241	210	36	10	10	NUM
ital-2241	210	37	,	,	PUNCT
ital-2241	210	38	no	no	NOUN
ital-2241	210	39	.	.	NOUN
ital-2241	210	40	4	4	NUM
ital-2241	210	41	(	(	PUNCT
ital-2241	210	42	2005	2005	NUM
ital-2241	210	43	)	)	PUNCT
ital-2241	210	44	,	,	PUNCT
ital-2241	210	45	http://jcmc.indiana.edu/vol10/issue4/quan-haase.html	http://jcmc.indiana.edu/vol10/issue4/quan-haase.html	PROPN
ital-2241	210	46	(	(	PUNCT
ital-2241	210	47	accessed	access	VERB
ital-2241	210	48	jun	jun	PROPN
ital-2241	210	49	.	.	PROPN
ital-2241	210	50	12	12	NUM
ital-2241	210	51	,	,	PUNCT
ital-2241	210	52	2011	2011	NUM
ital-2241	210	53	)	)	PUNCT
ital-2241	210	54	.	.	PUNCT
ital-2241	211	1	9	9	X
ital-2241	211	2	.	.	X
ital-2241	211	3	carol	carol	PROPN
ital-2241	211	4	x.	x.	PROPN
ital-2241	211	5	j.	j.	PROPN
ital-2241	211	6	ou	ou	PROPN
ital-2241	211	7	et	et	PROPN
ital-2241	211	8	al	al	PROPN
ital-2241	211	9	.	.	PROPN
ital-2241	211	10	,	,	PUNCT
ital-2241	211	11	“	"	PUNCT
ital-2241	211	12	empowering	empower	VERB
ital-2241	211	13	employees	employee	NOUN
ital-2241	211	14	through	through	ADP
ital-2241	211	15	instant	instant	ADJ
ital-2241	211	16	messaging	messaging	NOUN
ital-2241	211	17	,	,	PUNCT
ital-2241	211	18	”	"	PUNCT
ital-2241	211	19	information	information	NOUN
ital-2241	211	20	technology	technology	NOUN
ital-2241	211	21	&	&	CCONJ
ital-2241	211	22	people	people	NOUN
ital-2241	211	23	23	23	NUM
ital-2241	211	24	,	,	PUNCT
ital-2241	211	25	no	no	INTJ
ital-2241	211	26	.	.	NOUN
ital-2241	211	27	2	2	NUM
ital-2241	211	28	(	(	PUNCT
ital-2241	211	29	2010	2010	NUM
ital-2241	211	30	):	):	PUNCT
ital-2241	211	31	193–211	193–211	NUM
ital-2241	211	32	.	.	PUNCT
ital-2241	212	1	10	10	NUM
ital-2241	212	2	.	.	PUNCT
ital-2241	213	1	cho	cho	PROPN
ital-2241	213	2	,	,	PUNCT
ital-2241	213	3	trier	trier	PROPN
ital-2241	213	4	,	,	PUNCT
ital-2241	213	5	and	and	CCONJ
ital-2241	213	6	kim	kim	PROPN
ital-2241	213	7	,	,	PUNCT
ital-2241	213	8	“	"	PUNCT
ital-2241	213	9	instant	instant	ADJ
ital-2241	213	10	messaging	messaging	NOUN
ital-2241	213	11	in	in	ADP
ital-2241	213	12	working	work	VERB
ital-2241	213	13	relationship	relationship	NOUN
ital-2241	213	14	development	development	NOUN
ital-2241	213	15	.	.	PUNCT
ital-2241	213	16	”	"	PUNCT
ital-2241	214	1	11	11	NUM
ital-2241	214	2	.	.	PUNCT
ital-2241	215	1	lynn	lynn	PROPN
ital-2241	215	2	wu	wu	PROPN
ital-2241	215	3	et	et	PROPN
ital-2241	215	4	al	al	PROPN
ital-2241	215	5	.	.	PROPN
ital-2241	215	6	,	,	PUNCT
ital-2241	215	7	“	"	PUNCT
ital-2241	215	8	value	value	NOUN
ital-2241	215	9	of	of	ADP
ital-2241	215	10	social	social	ADJ
ital-2241	215	11	network	network	NOUN
ital-2241	215	12	—	—	PUNCT
ital-2241	215	13	a	a	DET
ital-2241	215	14	large	large	ADJ
ital-2241	215	15	-	-	PUNCT
ital-2241	215	16	scale	scale	NOUN
ital-2241	215	17	analysis	analysis	NOUN
ital-2241	215	18	on	on	ADP
ital-2241	215	19	network	network	NOUN
ital-2241	215	20	structure	structure	NOUN
ital-2241	215	21	impact	impact	NOUN
ital-2241	215	22	to	to	ADP
ital-2241	215	23	financial	financial	ADJ
ital-2241	215	24	revenue	revenue	NOUN
ital-2241	215	25	of	of	ADP
ital-2241	215	26	information	information	NOUN
ital-2241	215	27	technology	technology	NOUN
ital-2241	215	28	consultants	consultant	NOUN
ital-2241	215	29	”	"	PUNCT
ital-2241	215	30	(	(	PUNCT
ital-2241	215	31	paper	paper	NOUN
ital-2241	215	32	presented	present	VERB
ital-2241	215	33	at	at	ADP
ital-2241	215	34	winter	winter	NOUN
ital-2241	215	35	information	information	NOUN
ital-2241	215	36	systems	system	NOUN
ital-2241	215	37	conference	conference	NOUN
ital-2241	215	38	,	,	PUNCT
ital-2241	215	39	salt	salt	PROPN
ital-2241	215	40	lake	lake	PROPN
ital-2241	215	41	city	city	PROPN
ital-2241	215	42	,	,	PUNCT
ital-2241	215	43	ut	ut	PROPN
ital-2241	215	44	,	,	PUNCT
ital-2241	215	45	feb	feb	PROPN
ital-2241	215	46	.	.	PROPN
ital-2241	215	47	5	5	NUM
ital-2241	215	48	,	,	PUNCT
ital-2241	215	49	2009	2009	NUM
ital-2241	215	50	)	)	PUNCT
ital-2241	215	51	.	.	PUNCT
ital-2241	216	1	12	12	NUM
ital-2241	216	2	.	.	X
ital-2241	216	3	pruthikrai	pruthikrai	NOUN
ital-2241	216	4	mahatanankoon	mahatanankoon	NOUN
ital-2241	216	5	,	,	PUNCT
ital-2241	216	6	“	"	PUNCT
ital-2241	216	7	28p	28p	NOUN
ital-2241	216	8	.	.	PUNCT
ital-2241	217	1	exploring	explore	VERB
ital-2241	217	2	the	the	DET
ital-2241	217	3	impact	impact	NOUN
ital-2241	217	4	of	of	ADP
ital-2241	217	5	instant	instant	ADJ
ital-2241	217	6	messaging	messaging	NOUN
ital-2241	217	7	on	on	ADP
ital-2241	217	8	job	job	NOUN
ital-2241	217	9	satisfaction	satisfaction	NOUN
ital-2241	217	10	and	and	CCONJ
ital-2241	217	11	creativity	creativity	NOUN
ital-2241	217	12	,	,	PUNCT
ital-2241	217	13	”	"	PUNCT
ital-2241	217	14	conf	conf	ADJ
ital-2241	217	15	-	-	PUNCT
ital-2241	217	16	irm	irm	NOUN
ital-2241	217	17	2010	2010	NUM
ital-2241	217	18	proceedings	proceeding	NOUN
ital-2241	217	19	(	(	PUNCT
ital-2241	217	20	2010	2010	NUM
ital-2241	217	21	)	)	PUNCT
ital-2241	217	22	.	.	PUNCT
ital-2241	218	1	13	13	NUM
ital-2241	218	2	.	.	PUNCT
ital-2241	219	1	ashish	ashish	PROPN
ital-2241	219	2	gupta	gupta	PROPN
ital-2241	219	3	and	and	CCONJ
ital-2241	219	4	han	han	PROPN
ital-2241	219	5	li	li	PROPN
ital-2241	219	6	,	,	PUNCT
ital-2241	219	7	“	"	PUNCT
ital-2241	219	8	understanding	understand	VERB
ital-2241	219	9	the	the	DET
ital-2241	219	10	impact	impact	NOUN
ital-2241	219	11	of	of	ADP
ital-2241	219	12	instant	instant	ADJ
ital-2241	219	13	messaging	messaging	NOUN
ital-2241	219	14	(	(	PUNCT
ital-2241	219	15	i	i	PRON
ital-2241	219	16	m	m	VERB
ital-2241	219	17	)	)	PUNCT
ital-2241	219	18	on	on	ADP
ital-2241	219	19	subjective	subjective	ADJ
ital-2241	219	20	task	task	NOUN
ital-2241	219	21	complexity	complexity	NOUN
ital-2241	219	22	and	and	CCONJ
ital-2241	219	23	user	user	NOUN
ital-2241	219	24	satisfaction	satisfaction	NOUN
ital-2241	219	25	,	,	PUNCT
ital-2241	219	26	”	"	PUNCT
ital-2241	219	27	in	in	ADP
ital-2241	219	28	pacis	pacis	PROPN
ital-2241	219	29	2009	2009	NUM
ital-2241	219	30	proceedings	proceeding	NOUN
ital-2241	219	31	.	.	PUNCT
ital-2241	220	1	paper	paper	NOUN
ital-2241	220	2	10	10	NUM
ital-2241	220	3	,	,	PUNCT
ital-2241	220	4	http://aisel.aisnet.org/pacis2009/1	http://aisel.aisnet.org/pacis2009/1	NOUN
ital-2241	220	5	;	;	PUNCT
ital-2241	220	6	and	and	CCONJ
ital-2241	220	7	stephanie	stephanie	PROPN
ital-2241	220	8	l.	l.	PROPN
ital-2241	220	9	woerner	woerner	PROPN
ital-2241	220	10	,	,	PUNCT
ital-2241	220	11	joanne	joanne	PROPN
ital-2241	220	12	yates	yate	VERB
ital-2241	220	13	,	,	PUNCT
ital-2241	220	14	and	and	CCONJ
ital-2241	220	15	wanda	wanda	PROPN
ital-2241	220	16	j.	j.	PROPN
ital-2241	220	17	orlikowski	orlikowski	PROPN
ital-2241	220	18	,	,	PUNCT
ital-2241	220	19	“	"	PUNCT
ital-2241	220	20	conversational	conversational	ADJ
ital-2241	220	21	coherence	coherence	NOUN
ital-2241	220	22	in	in	ADP
ital-2241	220	23	instant	instant	ADJ
ital-2241	220	24	messaging	messaging	NOUN
ital-2241	220	25	and	and	CCONJ
ital-2241	220	26	getting	get	VERB
ital-2241	220	27	work	work	NOUN
ital-2241	220	28	done	do	VERB
ital-2241	220	29	,	,	PUNCT
ital-2241	220	30	”	"	PUNCT
ital-2241	220	31	in	in	ADP
ital-2241	220	32	proceedings	proceeding	NOUN
ital-2241	220	33	of	of	ADP
ital-2241	220	34	the	the	DET
ital-2241	220	35	40th	40th	ADJ
ital-2241	220	36	annual	annual	ADJ
ital-2241	220	37	hawaii	hawaii	PROPN
ital-2241	220	38	international	international	ADJ
ital-2241	220	39	conference	conference	NOUN
ital-2241	220	40	on	on	ADP
ital-2241	220	41	system	system	NOUN
ital-2241	220	42	sciences	science	NOUN
ital-2241	220	43	,	,	PUNCT
ital-2241	220	44	http://www.computer.org/portal/web/csdl/doi/10.1109/hicss.2007.152	http://www.computer.org/portal/web/csdl/doi/10.1109/hicss.2007.152	NUM
ital-2241	220	45	(	(	PUNCT
ital-2241	220	46	2007	2007	NUM
ital-2241	220	47	)	)	PUNCT
ital-2241	220	48	.	.	PUNCT
ital-2241	221	1	14	14	NUM
ital-2241	221	2	.	.	PUNCT
ital-2241	222	1	marshall	marshall	PROPN
ital-2241	222	2	breeding	breeding	PROPN
ital-2241	222	3	,	,	PUNCT
ital-2241	222	4	“	"	PUNCT
ital-2241	222	5	instant	instant	ADJ
ital-2241	222	6	messaging	messaging	NOUN
ital-2241	222	7	:	:	PUNCT
ital-2241	222	8	it	it	PRON
ital-2241	222	9	’s	’	VERB
ital-2241	222	10	not	not	PART
ital-2241	222	11	just	just	ADV
ital-2241	222	12	for	for	ADP
ital-2241	222	13	kids	kid	NOUN
ital-2241	222	14	anymore	anymore	ADV
ital-2241	222	15	,	,	PUNCT
ital-2241	222	16	”	"	PUNCT
ital-2241	222	17	computers	computer	NOUN
ital-2241	222	18	in	in	ADP
ital-2241	222	19	libraries	library	NOUN
ital-2241	222	20	23	23	NUM
ital-2241	222	21	,	,	PUNCT
ital-2241	222	22	no	no	INTJ
ital-2241	222	23	.	.	NOUN
ital-2241	222	24	10	10	NUM
ital-2241	222	25	(	(	PUNCT
ital-2241	222	26	2003	2003	NUM
ital-2241	222	27	):	):	PUNCT
ital-2241	222	28	38–40	38–40	NUM
ital-2241	222	29	.	.	PROPN
ital-2241	223	1	15	15	NUM
ital-2241	223	2	.	.	PUNCT
ital-2241	224	1	john	john	PROPN
ital-2241	224	2	fink	fink	PROPN
ital-2241	224	3	,	,	PUNCT
ital-2241	224	4	“	"	PUNCT
ital-2241	224	5	using	use	VERB
ital-2241	224	6	a	a	DET
ital-2241	224	7	local	local	ADJ
ital-2241	224	8	chat	chat	NOUN
ital-2241	224	9	server	server	NOUN
ital-2241	224	10	in	in	ADP
ital-2241	224	11	your	your	PRON
ital-2241	224	12	library	library	NOUN
ital-2241	224	13	,	,	PUNCT
ital-2241	224	14	”	"	PUNCT
ital-2241	224	15	feliciter	feliciter	NOUN
ital-2241	224	16	56	56	NUM
ital-2241	224	17	,	,	PUNCT
ital-2241	224	18	no	no	NOUN
ital-2241	224	19	.	.	NOUN
ital-2241	224	20	5	5	NUM
ital-2241	224	21	(	(	PUNCT
ital-2241	224	22	2010	2010	NUM
ital-2241	224	23	):	):	SYM
ital-2241	224	24	202–3	202–3	NUM
ital-2241	224	25	.	.	PUNCT
ital-2241	225	1	16	16	NUM
ital-2241	225	2	.	.	PUNCT
ital-2241	226	1	william	william	PROPN
ital-2241	226	2	breitbach	breitbach	PROPN
ital-2241	226	3	,	,	PUNCT
ital-2241	226	4	matthew	matthew	PROPN
ital-2241	226	5	mallard	mallard	PROPN
ital-2241	226	6	,	,	PUNCT
ital-2241	226	7	and	and	CCONJ
ital-2241	226	8	robert	robert	PROPN
ital-2241	226	9	sage	sage	PROPN
ital-2241	226	10	,	,	PUNCT
ital-2241	226	11	“	"	PUNCT
ital-2241	226	12	using	use	VERB
ital-2241	226	13	meebo	meebo	NOUN
ital-2241	226	14	’s	’s	PART
ital-2241	226	15	embedded	embed	VERB
ital-2241	226	16	i	i	PRON
ital-2241	226	17	m	m	VERB
ital-2241	226	18	for	for	ADP
ital-2241	226	19	academic	academic	ADJ
ital-2241	226	20	reference	reference	NOUN
ital-2241	226	21	services	service	NOUN
ital-2241	226	22	:	:	PUNCT
ital-2241	226	23	a	a	DET
ital-2241	226	24	case	case	NOUN
ital-2241	226	25	study	study	NOUN
ital-2241	226	26	,	,	PUNCT
ital-2241	226	27	”	"	PUNCT
ital-2241	226	28	reference	reference	NOUN
ital-2241	226	29	services	service	NOUN
ital-2241	226	30	review	review	VERB
ital-2241	226	31	37	37	NUM
ital-2241	226	32	,	,	PUNCT
ital-2241	226	33	no	no	NOUN
ital-2241	226	34	.	.	NOUN
ital-2241	226	35	1	1	NUM
ital-2241	226	36	(	(	PUNCT
ital-2241	226	37	2009	2009	NUM
ital-2241	226	38	):	):	SYM
ital-2241	226	39	83–98	83–98	NUM
ital-2241	226	40	.	.	PROPN
ital-2241	227	1	17	17	NUM
ital-2241	227	2	.	.	PUNCT
ital-2241	228	1	cathy	cathy	PROPN
ital-2241	228	2	carpenter	carpenter	PROPN
ital-2241	228	3	and	and	CCONJ
ital-2241	228	4	crystal	crystal	PROPN
ital-2241	228	5	renfro	renfro	PROPN
ital-2241	228	6	,	,	PUNCT
ital-2241	228	7	“	"	PUNCT
ital-2241	228	8	twelve	twelve	NUM
ital-2241	228	9	years	year	NOUN
ital-2241	228	10	of	of	ADP
ital-2241	228	11	online	online	ADJ
ital-2241	228	12	reference	reference	NOUN
ital-2241	228	13	services	service	NOUN
ital-2241	228	14	at	at	ADP
ital-2241	228	15	georgia	georgia	PROPN
ital-2241	228	16	tech	tech	PROPN
ital-2241	228	17	:	:	PUNCT
ital-2241	228	18	where	where	SCONJ
ital-2241	228	19	we	we	PRON
ital-2241	228	20	have	have	AUX
ital-2241	228	21	been	be	AUX
ital-2241	228	22	and	and	CCONJ
ital-2241	228	23	where	where	SCONJ
ital-2241	228	24	we	we	PRON
ital-2241	228	25	are	be	AUX
ital-2241	228	26	going	go	VERB
ital-2241	228	27	,	,	PUNCT
ital-2241	228	28	”	"	PUNCT
ital-2241	228	29	georgia	georgia	PROPN
ital-2241	228	30	library	library	PROPN
ital-2241	228	31	quarterly	quarterly	PROPN
ital-2241	228	32	44	44	NUM
ital-2241	228	33	,	,	PUNCT
ital-2241	228	34	no	no	NOUN
ital-2241	228	35	.	.	NOUN
ital-2241	228	36	2	2	NUM
ital-2241	228	37	(	(	PUNCT
ital-2241	228	38	2007	2007	NUM
ital-2241	228	39	)	)	PUNCT
ital-2241	228	40	,	,	PUNCT
ital-2241	228	41	http://digitalcommons.kennesaw.edu/glq/vol44/iss2/3	http://digitalcommons.kennesaw.edu/glq/vol44/iss2/3	NOUN
ital-2241	228	42	(	(	PUNCT
ital-2241	228	43	accessed	access	VERB
ital-2241	228	44	aug	aug	PROPN
ital-2241	228	45	.	.	PROPN
ital-2241	228	46	25	25	NUM
ital-2241	228	47	,	,	PUNCT
ital-2241	228	48	2011	2011	NUM
ital-2241	228	49	)	)	PUNCT
ital-2241	228	50	;	;	PUNCT
ital-2241	228	51	and	and	CCONJ
ital-2241	228	52	danielle	danielle	PROPN
ital-2241	228	53	theiss	theiss	PROPN
ital-2241	228	54	-	-	PUNCT
ital-2241	228	55	white	white	PROPN
ital-2241	228	56	et	et	PROPN
ital-2241	228	57	al	al	PROPN
ital-2241	228	58	.	.	PROPN
ital-2241	228	59	,	,	PUNCT
ital-2241	228	60	“	"	PUNCT
ital-2241	228	61	im’ing	im’e	VERB
ital-2241	228	62	overload	overload	NOUN
ital-2241	228	63	:	:	PUNCT
ital-2241	228	64	libraryh3lp	libraryh3lp	VERB
ital-2241	228	65	to	to	ADP
ital-2241	228	66	the	the	DET
ital-2241	228	67	rescue	rescue	NOUN
ital-2241	228	68	,	,	PUNCT
ital-2241	228	69	”	"	PUNCT
ital-2241	228	70	library	library	PROPN
ital-2241	228	71	hi	hi	PROPN
ital-2241	228	72	tech	tech	PROPN
ital-2241	228	73	news	news	PROPN
ital-2241	228	74	26	26	NUM
ital-2241	228	75	,	,	PUNCT
ital-2241	228	76	no	no	INTJ
ital-2241	228	77	.	.	NOUN
ital-2241	228	78	1/2	1/2	NUM
ital-2241	228	79	(	(	PUNCT
ital-2241	228	80	2009	2009	NUM
ital-2241	228	81	):	):	SYM
ital-2241	228	82	12–17	12–17	NUM
ital-2241	228	83	.	.	SYM
ital-2241	229	1	18	18	NUM
ital-2241	229	2	.	.	PUNCT
ital-2241	229	3	theiss	theiss	PROPN
ital-2241	229	4	-	-	PUNCT
ital-2241	229	5	white	white	PROPN
ital-2241	229	6	et	et	PROPN
ital-2241	229	7	al	al	PROPN
ital-2241	229	8	.	.	PROPN
ital-2241	229	9	,	,	PUNCT
ital-2241	229	10	“	"	PUNCT
ital-2241	229	11	im’ing	im’e	VERB
ital-2241	229	12	overload	overload	NOUN
ital-2241	229	13	,	,	PUNCT
ital-2241	229	14	”	"	PUNCT
ital-2241	229	15	12–17	12–17	NUM
ital-2241	229	16	.	.	PUNCT
ital-2241	230	1	19	19	NUM
ital-2241	230	2	.	.	PUNCT
ital-2241	231	1	sharon	sharon	PROPN
ital-2241	231	2	naylor	naylor	PROPN
ital-2241	231	3	,	,	PUNCT
ital-2241	231	4	“	"	PUNCT
ital-2241	231	5	why	why	SCONJ
ital-2241	231	6	is	be	AUX
ital-2241	231	7	n’t	not	PART
ital-2241	231	8	our	our	PRON
ital-2241	231	9	chat	chat	NOUN
ital-2241	231	10	reference	reference	NOUN
ital-2241	231	11	used	use	VERB
ital-2241	231	12	more	more	ADJ
ital-2241	231	13	?	?	PUNCT
ital-2241	231	14	”	"	PUNCT
ital-2241	231	15	reference	reference	NOUN
ital-2241	231	16	&	&	CCONJ
ital-2241	231	17	user	user	PROPN
ital-2241	231	18	services	service	NOUN
ital-2241	231	19	quarterly	quarterly	ADV
ital-2241	231	20	47	47	NUM
ital-2241	231	21	,	,	PUNCT
ital-2241	231	22	no	no	NOUN
ital-2241	231	23	.	.	NOUN
ital-2241	231	24	4	4	NUM
ital-2241	231	25	(	(	PUNCT
ital-2241	231	26	2008	2008	NUM
ital-2241	231	27	):	):	PUNCT
ital-2241	231	28	342–54	342–54	NUM
ital-2241	231	29	20	20	NUM
ital-2241	231	30	.	.	PUNCT
ital-2241	232	1	sam	sam	PROPN
ital-2241	232	2	stormont	stormont	PROPN
ital-2241	232	3	,	,	PUNCT
ital-2241	232	4	“	"	PUNCT
ital-2241	232	5	becoming	becoming	AUX
ital-2241	232	6	embedded	embed	VERB
ital-2241	232	7	:	:	PUNCT
ital-2241	232	8	incorporating	incorporate	VERB
ital-2241	232	9	instant	instant	ADJ
ital-2241	232	10	messaging	messaging	NOUN
ital-2241	232	11	and	and	CCONJ
ital-2241	232	12	the	the	DET
ital-2241	232	13	ongoing	ongoing	ADJ
ital-2241	232	14	evolution	evolution	NOUN
ital-2241	232	15	of	of	ADP
ital-2241	232	16	a	a	DET
ital-2241	232	17	virtual	virtual	ADJ
ital-2241	232	18	reference	reference	NOUN
ital-2241	232	19	service	service	NOUN
ital-2241	232	20	,	,	PUNCT
ital-2241	232	21	”	"	PUNCT
ital-2241	232	22	public	public	ADJ
ital-2241	232	23	services	service	NOUN
ital-2241	232	24	quarterly	quarterly	ADV
ital-2241	232	25	6	6	NUM
ital-2241	232	26	,	,	PUNCT
ital-2241	232	27	no	no	NOUN
ital-2241	232	28	.	.	NOUN
ital-2241	232	29	4	4	NUM
ital-2241	232	30	(	(	PUNCT
ital-2241	232	31	2010	2010	NUM
ital-2241	232	32	):	):	PUNCT
ital-2241	232	33	343–59	343–59	NUM
ital-2241	232	34	.	.	PUNCT
ital-2241	232	35	http://jcmc.indiana.edu/vol10/issue4/quan-haase.html	http://jcmc.indiana.edu/vol10/issue4/quan-haase.html	X
ital-2241	233	1	http://www.computer.org/portal/web/csdl/doi/10.1109/hicss.2007.152	http://www.computer.org/portal/web/csdl/doi/10.1109/hicss.2007.152	X
ital-2241	234	1	http://digitalcommons.kennesaw.edu/glq/vol44/iss2/3	http://digitalcommons.kennesaw.edu/glq/vol44/iss2/3	NOUN
ital-2241	234	2	extending	extend	VERB
ital-2241	234	3	i	i	PRON
ital-2241	234	4	m	m	VERB
ital-2241	234	5	beyond	beyond	ADP
ital-2241	234	6	the	the	DET
ital-2241	234	7	reference	reference	NOUN
ital-2241	234	8	desk	desk	NOUN
ital-2241	234	9	|	|	PROPN
ital-2241	234	10	chan	chan	PROPN
ital-2241	234	11	,	,	PUNCT
ital-2241	234	12	ly	ly	X
ital-2241	234	13	,	,	PUNCT
ital-2241	234	14	and	and	CCONJ
ital-2241	234	15	meulemans	meulemans	PROPN
ital-2241	234	16	19	19	NUM
ital-2241	234	17	21	21	NUM
ital-2241	234	18	.	.	PUNCT
ital-2241	235	1	lorna	lorna	PROPN
ital-2241	235	2	rourke	rourke	PROPN
ital-2241	235	3	and	and	CCONJ
ital-2241	235	4	pascal	pascal	PROPN
ital-2241	235	5	lupien	lupien	PROPN
ital-2241	235	6	,	,	PUNCT
ital-2241	235	7	“	"	PUNCT
ital-2241	235	8	learning	learn	VERB
ital-2241	235	9	from	from	ADP
ital-2241	235	10	chatting	chat	VERB
ital-2241	235	11	:	:	PUNCT
ital-2241	235	12	how	how	SCONJ
ital-2241	235	13	our	our	PRON
ital-2241	235	14	virtual	virtual	ADJ
ital-2241	235	15	reference	reference	NOUN
ital-2241	235	16	questions	question	NOUN
ital-2241	235	17	are	be	AUX
ital-2241	235	18	giving	give	VERB
ital-2241	235	19	us	we	PRON
ital-2241	235	20	answers	answer	NOUN
ital-2241	235	21	,	,	PUNCT
ital-2241	235	22	”	"	PUNCT
ital-2241	235	23	evidence	evidence	NOUN
ital-2241	235	24	based	base	VERB
ital-2241	235	25	library	library	PROPN
ital-2241	235	26	&	&	CCONJ
ital-2241	235	27	information	information	PROPN
ital-2241	235	28	practice	practice	NOUN
ital-2241	235	29	5	5	NUM
ital-2241	235	30	,	,	PUNCT
ital-2241	235	31	no	no	NOUN
ital-2241	235	32	.	.	NOUN
ital-2241	235	33	2	2	NUM
ital-2241	235	34	(	(	PUNCT
ital-2241	235	35	2010	2010	NUM
ital-2241	235	36	):	):	PUNCT
ital-2241	235	37	63–74	63–74	NUM
ital-2241	235	38	.	.	PUNCT
ital-2241	236	1	22	22	NUM
ital-2241	236	2	.	.	X
ital-2241	236	3	pearl	pearl	NOUN
ital-2241	236	4	ly	ly	PROPN
ital-2241	236	5	and	and	CCONJ
ital-2241	236	6	allison	allison	PROPN
ital-2241	236	7	carr	carr	PROPN
ital-2241	236	8	,	,	PUNCT
ital-2241	236	9	“	"	PUNCT
ital-2241	236	10	do	do	VERB
ital-2241	236	11	u	u	PROPN
ital-2241	236	12	i	i	PRON
ital-2241	236	13	m	m	VERB
ital-2241	236	14	?	?	PUNCT
ital-2241	236	15	:	:	PUNCT
ital-2241	236	16	using	use	VERB
ital-2241	236	17	evidence	evidence	NOUN
ital-2241	236	18	to	to	PART
ital-2241	236	19	inform	inform	VERB
ital-2241	236	20	decisions	decision	NOUN
ital-2241	236	21	about	about	ADP
ital-2241	236	22	instant	instant	ADJ
ital-2241	236	23	messaging	messaging	NOUN
ital-2241	236	24	in	in	ADP
ital-2241	236	25	library	library	NOUN
ital-2241	236	26	reference	reference	NOUN
ital-2241	236	27	services	service	NOUN
ital-2241	236	28	”	"	PUNCT
ital-2241	236	29	(	(	PUNCT
ital-2241	236	30	poster	poster	NOUN
ital-2241	236	31	presented	present	VERB
ital-2241	236	32	at	at	ADP
ital-2241	236	33	the	the	DET
ital-2241	236	34	5th	5th	ADJ
ital-2241	236	35	evidence	evidence	NOUN
ital-2241	236	36	based	base	VERB
ital-2241	236	37	library	library	NOUN
ital-2241	236	38	and	and	CCONJ
ital-2241	236	39	information	information	NOUN
ital-2241	236	40	practice	practice	NOUN
ital-2241	236	41	conference	conference	NOUN
ital-2241	236	42	,	,	PUNCT
ital-2241	236	43	stockholm	stockholm	PROPN
ital-2241	236	44	,	,	PUNCT
ital-2241	236	45	sweden	sweden	PROPN
ital-2241	236	46	,	,	PUNCT
ital-2241	236	47	june	june	PROPN
ital-2241	236	48	29	29	NUM
ital-2241	236	49	,	,	PUNCT
ital-2241	236	50	2009	2009	NUM
ital-2241	236	51	)	)	PUNCT
ital-2241	236	52	,	,	PUNCT
ital-2241	236	53	http://blogs.kib.ki.se/eblip5/posters/ly_carr_poster.pdf	http://blogs.kib.ki.se/eblip5/posters/ly_carr_poster.pdf	NOUN
ital-2241	236	54	(	(	PUNCT
ital-2241	236	55	accessed	access	VERB
ital-2241	236	56	august	august	PROPN
ital-2241	236	57	1	1	NUM
ital-2241	236	58	,	,	PUNCT
ital-2241	236	59	2011	2011	NUM
ital-2241	236	60	)	)	PUNCT
ital-2241	236	61	.	.	PUNCT
ital-2241	237	1	23	23	NUM
ital-2241	237	2	.	.	PUNCT
ital-2241	238	1	yvonne	yvonne	PROPN
ital-2241	238	2	nalani	nalani	PROPN
ital-2241	238	3	meulemans	meulemans	PROPN
ital-2241	238	4	,	,	PUNCT
ital-2241	238	5	allison	allison	PROPN
ital-2241	238	6	carr	carr	PROPN
ital-2241	238	7	,	,	PUNCT
ital-2241	238	8	and	and	CCONJ
ital-2241	238	9	pearl	pearl	NOUN
ital-2241	238	10	ly	ly	X
ital-2241	238	11	,	,	PUNCT
ital-2241	238	12	“	"	PUNCT
ital-2241	238	13	from	from	ADP
ital-2241	238	14	a	a	DET
ital-2241	238	15	distance	distance	NOUN
ital-2241	238	16	:	:	PUNCT
ital-2241	238	17	robust	robust	ADJ
ital-2241	238	18	reference	reference	NOUN
ital-2241	238	19	service	service	NOUN
ital-2241	238	20	via	via	ADP
ital-2241	238	21	instant	instant	ADJ
ital-2241	238	22	messaging	messaging	NOUN
ital-2241	238	23	,	,	PUNCT
ital-2241	238	24	”	"	PUNCT
ital-2241	238	25	journal	journal	NOUN
ital-2241	238	26	of	of	ADP
ital-2241	238	27	library	library	PROPN
ital-2241	238	28	&	&	CCONJ
ital-2241	238	29	information	information	PROPN
ital-2241	238	30	services	service	NOUN
ital-2241	238	31	in	in	ADP
ital-2241	238	32	distance	distance	NOUN
ital-2241	238	33	learning	learn	VERB
ital-2241	238	34	4	4	NUM
ital-2241	238	35	,	,	PUNCT
ital-2241	238	36	no	no	INTJ
ital-2241	238	37	.	.	NOUN
ital-2241	238	38	1	1	NUM
ital-2241	238	39	(	(	PUNCT
ital-2241	238	40	2010	2010	NUM
ital-2241	238	41	):	):	PUNCT
ital-2241	238	42	3–17	3–17	PROPN
ital-2241	238	43	.	.	PUNCT
ital-2241	239	1	24	24	NUM
ital-2241	239	2	.	.	PUNCT
ital-2241	239	3	theiss	theiss	PROPN
ital-2241	239	4	-	-	PUNCT
ital-2241	239	5	white	white	PROPN
ital-2241	239	6	et	et	PROPN
ital-2241	239	7	al	al	PROPN
ital-2241	239	8	.	.	PROPN
ital-2241	239	9	,	,	PUNCT
ital-2241	239	10	“	"	PUNCT
ital-2241	239	11	im’ing	im’e	VERB
ital-2241	239	12	overload	overload	NOUN
ital-2241	239	13	,	,	PUNCT
ital-2241	239	14	”	"	PUNCT
ital-2241	239	15	12–17	12–17	NUM
ital-2241	239	16	.	.	PUNCT
ital-2241	240	1	25	25	NUM
ital-2241	240	2	.	.	PUNCT
ital-2241	240	3	meulemans	meulemans	PROPN
ital-2241	240	4	,	,	PUNCT
ital-2241	240	5	carr	carr	PROPN
ital-2241	240	6	,	,	PUNCT
ital-2241	240	7	and	and	CCONJ
ital-2241	240	8	ly	ly	X
ital-2241	240	9	,	,	PUNCT
ital-2241	240	10	“	"	PUNCT
ital-2241	240	11	from	from	ADP
ital-2241	240	12	a	a	DET
ital-2241	240	13	distance	distance	NOUN
ital-2241	240	14	,	,	PUNCT
ital-2241	240	15	”	"	PUNCT
ital-2241	240	16	14–15	14–15	NUM
ital-2241	240	17	26	26	NUM
ital-2241	240	18	.	.	PUNCT
ital-2241	241	1	nicole	nicole	PROPN
ital-2241	241	2	johnston	johnston	PROPN
ital-2241	241	3	,	,	PUNCT
ital-2241	241	4	“	"	PUNCT
ital-2241	241	5	improving	improve	VERB
ital-2241	241	6	the	the	DET
ital-2241	241	7	reference	reference	NOUN
ital-2241	241	8	and	and	CCONJ
ital-2241	241	9	information	information	NOUN
ital-2241	241	10	experience	experience	NOUN
ital-2241	241	11	of	of	ADP
ital-2241	241	12	students	student	NOUN
ital-2241	241	13	in	in	ADP
ital-2241	241	14	regional	regional	ADJ
ital-2241	241	15	areas	area	NOUN
ital-2241	241	16	—	—	PUNCT
ital-2241	241	17	does	do	VERB
ital-2241	241	18	an	an	DET
ital-2241	241	19	instant	instant	ADJ
ital-2241	241	20	messaging	messaging	NOUN
ital-2241	241	21	service	service	NOUN
ital-2241	241	22	make	make	VERB
ital-2241	241	23	a	a	DET
ital-2241	241	24	difference	difference	NOUN
ital-2241	241	25	?	?	PUNCT
ital-2241	241	26	”	"	PUNCT
ital-2241	242	1	(	(	PUNCT
ital-2241	242	2	paper	paper	NOUN
ital-2241	242	3	presented	present	VERB
ital-2241	242	4	at	at	ADP
ital-2241	242	5	4th	4th	ADJ
ital-2241	242	6	alia	alia	NOUN
ital-2241	242	7	new	new	PROPN
ital-2241	242	8	librarians	librarians	PROPN
ital-2241	242	9	symposium	symposium	NOUN
ital-2241	242	10	,	,	PUNCT
ital-2241	242	11	december	december	PROPN
ital-2241	242	12	5–6	5–6	NUM
ital-2241	242	13	,	,	PUNCT
ital-2241	242	14	2008	2008	NUM
ital-2241	242	15	,	,	PUNCT
ital-2241	242	16	melbourne	melbourne	PROPN
ital-2241	242	17	,	,	PUNCT
ital-2241	242	18	australia	australia	PROPN
ital-2241	242	19	)	)	PUNCT
ital-2241	242	20	,	,	PUNCT
ital-2241	242	21	http://eprints.jcu.edu.au/2076(accessed	http://eprints.jcu.edu.au/2076(accesse	VERB
ital-2241	242	22	august	august	PROPN
ital-2241	242	23	17	17	NUM
ital-2241	242	24	,	,	PUNCT
ital-2241	242	25	2011	2011	NUM
ital-2241	242	26	)	)	PUNCT
ital-2241	242	27	;	;	PUNCT
ital-2241	242	28	and	and	CCONJ
ital-2241	242	29	alan	alan	PROPN
ital-2241	242	30	cockerill	cockerill	PROPN
ital-2241	242	31	,	,	PUNCT
ital-2241	242	32	“	"	PUNCT
ital-2241	242	33	open	open	ADJ
ital-2241	242	34	source	source	NOUN
ital-2241	242	35	for	for	ADP
ital-2241	242	36	i	i	PROPN
ital-2241	242	37	m	m	VERB
ital-2241	242	38	reference	reference	NOUN
ital-2241	242	39	:	:	PUNCT
ital-2241	242	40	openfire	openfire	NOUN
ital-2241	242	41	,	,	PUNCT
ital-2241	242	42	fastpath	fastpath	NOUN
ital-2241	242	43	and	and	CCONJ
ital-2241	242	44	spark	spark	NOUN
ital-2241	242	45	”	"	PUNCT
ital-2241	242	46	(	(	PUNCT
ital-2241	242	47	workshop	workshop	NOUN
ital-2241	242	48	presented	present	VERB
ital-2241	242	49	at	at	ADP
ital-2241	242	50	fair	fair	ADJ
ital-2241	242	51	shake	shake	NOUN
ital-2241	242	52	of	of	ADP
ital-2241	242	53	the	the	DET
ital-2241	242	54	open	open	ADJ
ital-2241	242	55	source	source	NOUN
ital-2241	242	56	bottle	bottle	NOUN
ital-2241	242	57	,	,	PUNCT
ital-2241	242	58	griffith	griffith	PROPN
ital-2241	242	59	university	university	PROPN
ital-2241	242	60	,	,	PUNCT
ital-2241	242	61	queensland	queensland	PROPN
ital-2241	242	62	college	college	PROPN
ital-2241	242	63	of	of	ADP
ital-2241	242	64	art	art	NOUN
ital-2241	242	65	,	,	PUNCT
ital-2241	242	66	brisbane	brisbane	PROPN
ital-2241	242	67	,	,	PUNCT
ital-2241	242	68	australia	australia	PROPN
ital-2241	242	69	,	,	PUNCT
ital-2241	242	70	november	november	PROPN
ital-2241	242	71	20	20	NUM
ital-2241	242	72	,	,	PUNCT
ital-2241	242	73	2009	2009	NUM
ital-2241	242	74	)	)	PUNCT
ital-2241	242	75	,	,	PUNCT
ital-2241	242	76	http://www.quloc.org.au/download.php?doc_id=6932&site_id=255	http://www.quloc.org.au/download.php?doc_id=6932&site_id=255	PROPN
ital-2241	242	77	(	(	PUNCT
ital-2241	242	78	accessed	access	VERB
ital-2241	242	79	august	august	PROPN
ital-2241	242	80	4	4	NUM
ital-2241	242	81	,	,	PUNCT
ital-2241	242	82	2011	2011	NUM
ital-2241	242	83	)	)	PUNCT
ital-2241	242	84	.	.	PUNCT
ital-2241	243	1	27	27	NUM
ital-2241	243	2	.	.	PUNCT
ital-2241	244	1	oregon	oregon	PROPN
ital-2241	244	2	state	state	PROPN
ital-2241	244	3	multistate	multistate	PROPN
ital-2241	244	4	collaboration	collaboration	NOUN
ital-2241	244	5	,	,	PUNCT
ital-2241	244	6	“	"	PUNCT
ital-2241	244	7	multi	multi	ADJ
ital-2241	244	8	-	-	ADJ
ital-2241	244	9	state	state	ADJ
ital-2241	244	10	collaboration	collaboration	NOUN
ital-2241	244	11	:	:	PUNCT
ital-2241	244	12	home	home	NOUN
ital-2241	244	13	,	,	PUNCT
ital-2241	244	14	”	"	PUNCT
ital-2241	244	15	http://www.oregonlibraries.net/multi-state	http://www.oregonlibraries.net/multi-state	PROPN
ital-2241	244	16	(	(	PUNCT
ital-2241	244	17	accessed	access	VERB
ital-2241	244	18	august	august	PROPN
ital-2241	244	19	16	16	NUM
ital-2241	244	20	,	,	PUNCT
ital-2241	244	21	2011	2011	NUM
ital-2241	244	22	)	)	PUNCT
ital-2241	244	23	.	.	PUNCT
ital-2241	245	1	http://blogs.kib.ki.se/eblip5/posters/ly_carr_poster.pdf	http://blogs.kib.ki.se/eblip5/posters/ly_carr_poster.pdf	ADV
ital-2241	245	2	http://eprints.jcu.edu.au/2076	http://eprints.jcu.edu.au/2076	VERB
ital-2241	245	3	http://www.quloc.org.au/download.php?doc_id=6932&site_id=255	http://www.quloc.org.au/download.php?doc_id=6932&site_id=255	VERB
ital-2241	245	4	http://www.oregonlibraries.net/multi-state	http://www.oregonlibraries.net/multi-state	VERB
ital-2241	245	5	information	information	NOUN
ital-2241	245	6	technology	technology	NOUN
ital-2241	245	7	and	and	CCONJ
ital-2241	245	8	libraries	library	NOUN
ital-2241	246	1	|	|	NOUN
ital-2241	246	2	september	september	PROPN
ital-2241	246	3	2012	2012	NUM
ital-2241	246	4	20	20	NUM
ital-2241	246	5	appendix	appendix	NOUN
ital-2241	246	6	a	a	DET
ital-2241	246	7	library	library	NOUN
ital-2241	246	8	instant	instant	NOUN
ital-2241	246	9	messaging	messaging	NOUN
ital-2241	246	10	(	(	PUNCT
ital-2241	246	11	i	i	PRON
ital-2241	246	12	m	m	VERB
ital-2241	246	13	)	)	PUNCT
ital-2241	246	14	usage	usage	NOUN
ital-2241	246	15	survey	survey	NOUN
ital-2241	246	16	the	the	DET
ital-2241	246	17	information	information	NOUN
ital-2241	246	18	you	you	PRON
ital-2241	246	19	submit	submit	VERB
ital-2241	246	20	is	be	AUX
ital-2241	246	21	confidential	confidential	ADJ
ital-2241	246	22	.	.	PUNCT
ital-2241	247	1	your	your	PRON
ital-2241	247	2	name	name	NOUN
ital-2241	247	3	and	and	CCONJ
ital-2241	247	4	campus	campus	NOUN
ital-2241	247	5	i	i	PRON
ital-2241	247	6	d	d	NOUN
ital-2241	247	7	are	be	AUX
ital-2241	247	8	not	not	PART
ital-2241	247	9	included	include	VERB
ital-2241	247	10	with	with	ADP
ital-2241	247	11	your	your	PRON
ital-2241	247	12	response	response	NOUN
ital-2241	247	13	.	.	PUNCT
ital-2241	248	1	which	which	PRON
ital-2241	248	2	of	of	ADP
ital-2241	248	3	the	the	DET
ital-2241	248	4	following	follow	VERB
ital-2241	248	5	do	do	AUX
ital-2241	248	6	you	you	PRON
ital-2241	248	7	use	use	VERB
ital-2241	248	8	.	.	PUNCT
ital-2241	248	9	.	.	PUNCT
ital-2241	248	10	.	.	PUNCT
ital-2241	249	1	for	for	ADP
ital-2241	249	2	work	work	NOUN
ital-2241	249	3	for	for	ADP
ital-2241	249	4	personal	personal	ADJ
ital-2241	249	5	library	library	NOUN
ital-2241	249	6	’s	’s	PART
ital-2241	249	7	i	i	PRON
ital-2241	249	8	m	m	PROPN
ital-2241	249	9	network	network	NOUN
ital-2241	249	10	(	(	PUNCT
ital-2241	249	11	spark	spark	PROPN
ital-2241	249	12	)	)	PUNCT
ital-2241	249	13	meebo	meebo	PROPN
ital-2241	249	14	msn	msn	PROPN
ital-2241	249	15	yahoo	yahoo	PROPN
ital-2241	249	16	gtalk	gtalk	PROPN
ital-2241	249	17	facebook	facebook	PROPN
ital-2241	249	18	or	or	CCONJ
ital-2241	249	19	other	other	ADJ
ital-2241	249	20	website	website	NOUN
ital-2241	249	21	-	-	PUNCT
ital-2241	249	22	specific	specific	ADJ
ital-2241	249	23	chat	chat	NOUN
ital-2241	249	24	system	system	NOUN
ital-2241	249	25	i	i	PRON
ital-2241	249	26	m	m	AUX
ital-2241	249	27	app	app	VERB
ital-2241	249	28	on	on	ADP
ital-2241	249	29	my	my	PRON
ital-2241	249	30	phone	phone	NOUN
ital-2241	249	31	trillian	trillian	ADJ
ital-2241	249	32	,	,	PUNCT
ital-2241	249	33	pidgin	pidgin	NOUN
ital-2241	249	34	or	or	CCONJ
ital-2241	249	35	other	other	ADJ
ital-2241	249	36	i	i	PRON
ital-2241	249	37	m	m	VERB
ital-2241	249	38	aggregator	aggregator	NOUN
ital-2241	249	39	skype	skype	NOUN
ital-2241	250	1	i	i	PRON
ital-2241	250	2	do	do	AUX
ital-2241	250	3	n’t	not	PART
ital-2241	250	4	use	use	VERB
ital-2241	250	5	i	i	PROPN
ital-2241	250	6	m	m	PROPN
ital-2241	250	7	or	or	CCONJ
ital-2241	250	8	web	web	NOUN
ital-2241	250	9	-	-	PUNCT
ital-2241	250	10	based	base	VERB
ital-2241	250	11	chat	chat	NOUN
ital-2241	250	12	other	other	ADJ
ital-2241	250	13	if	if	SCONJ
ital-2241	250	14	you	you	PRON
ital-2241	250	15	selected	select	VERB
ital-2241	250	16	other	other	ADJ
ital-2241	250	17	,	,	PUNCT
ital-2241	250	18	please	please	INTJ
ital-2241	250	19	describe	describe	VERB
ital-2241	250	20	:	:	PUNCT
ital-2241	250	21	_	_	PUNCT
ital-2241	250	22	_	_	PUNCT
ital-2241	250	23	_	_	PUNCT
ital-2241	250	24	_	_	PUNCT
ital-2241	250	25	_	_	PUNCT
ital-2241	250	26	_	_	PUNCT
ital-2241	250	27	_	_	PUNCT
ital-2241	250	28	_	_	PUNCT
ital-2241	250	29	_	_	PUNCT
ital-2241	250	30	_	_	PUNCT
ital-2241	250	31	_	_	PUNCT
ital-2241	250	32	_	_	PUNCT
ital-2241	250	33	_	_	PUNCT
ital-2241	250	34	_	_	PUNCT
ital-2241	250	35	_	_	PUNCT
ital-2241	250	36	_	_	PUNCT
ital-2241	250	37	_	_	PUNCT
ital-2241	250	38	_	_	PUNCT
ital-2241	250	39	_	_	PUNCT
ital-2241	250	40	_	_	PUNCT
ital-2241	250	41	_	_	PUNCT
ital-2241	250	42	_	_	PUNCT
ital-2241	250	43	_	_	PUNCT
ital-2241	250	44	_	_	PUNCT
ital-2241	250	45	_	_	PUNCT
ital-2241	250	46	_	_	PUNCT
ital-2241	250	47	_	_	PUNCT
ital-2241	250	48	_	_	PUNCT
ital-2241	250	49	_	_	PUNCT
ital-2241	250	50	_	_	PUNCT
ital-2241	250	51	_	_	PUNCT
ital-2241	250	52	_	_	PUNCT
ital-2241	250	53	_	_	PUNCT
ital-2241	250	54	_	_	PUNCT
ital-2241	250	55	_	_	PUNCT
ital-2241	250	56	_	_	PUNCT
ital-2241	250	57	_	_	PUNCT
ital-2241	250	58	_	_	PUNCT
ital-2241	250	59	_	_	PUNCT
ital-2241	250	60	_	_	PUNCT
ital-2241	250	61	_	_	PUNCT
ital-2241	250	62	_	_	PUNCT
ital-2241	250	63	_	_	PUNCT
ital-2241	250	64	_	_	PUNCT
ital-2241	250	65	_	_	PUNCT
ital-2241	250	66	_	_	PUNCT
ital-2241	250	67	_	_	PUNCT
ital-2241	250	68	_	_	PUNCT
ital-2241	250	69	_	_	PUNCT
ital-2241	250	70	_	_	PUNCT
ital-2241	250	71	_	_	PUNCT
ital-2241	250	72	_	_	PUNCT
ital-2241	250	73	_	_	PUNCT
ital-2241	250	74	_	_	PUNCT
ital-2241	250	75	_	_	PUNCT
ital-2241	250	76	_	_	PUNCT
ital-2241	250	77	_	_	PUNCT
ital-2241	250	78	_	_	PUNCT
ital-2241	250	79	_	_	PUNCT
ital-2241	250	80	_	_	PUNCT
ital-2241	250	81	_	_	PUNCT
ital-2241	250	82	_	_	PUNCT
ital-2241	250	83	_	_	PUNCT
ital-2241	250	84	_	_	PUNCT
ital-2241	250	85	_	_	PUNCT
ital-2241	250	86	_	_	PUNCT
ital-2241	250	87	_	_	PUNCT
ital-2241	250	88	_	_	PUNCT
ital-2241	250	89	extending	extend	VERB
ital-2241	250	90	i	i	PRON
ital-2241	250	91	m	m	VERB
ital-2241	250	92	beyond	beyond	ADP
ital-2241	250	93	the	the	DET
ital-2241	250	94	reference	reference	NOUN
ital-2241	250	95	desk	desk	NOUN
ital-2241	250	96	|	|	PROPN
ital-2241	250	97	chan	chan	PROPN
ital-2241	250	98	,	,	PUNCT
ital-2241	250	99	ly	ly	X
ital-2241	250	100	,	,	PUNCT
ital-2241	250	101	and	and	CCONJ
ital-2241	250	102	meulemans	meuleman	NOUN
ital-2241	250	103	21	21	NUM
ital-2241	250	104	on	on	ADP
ital-2241	250	105	average	average	ADJ
ital-2241	250	106	,	,	PUNCT
ital-2241	250	107	how	how	SCONJ
ital-2241	250	108	often	often	ADV
ital-2241	250	109	do	do	AUX
ital-2241	250	110	you	you	PRON
ital-2241	250	111	communicate	communicate	VERB
ital-2241	250	112	via	via	ADP
ital-2241	250	113	i	i	PRON
ital-2241	250	114	m	m	PROPN
ital-2241	250	115	or	or	CCONJ
ital-2241	250	116	web	web	NOUN
ital-2241	250	117	-	-	PUNCT
ital-2241	250	118	based	base	VERB
ital-2241	250	119	chat	chat	NOUN
ital-2241	250	120	at	at	ADP
ital-2241	250	121	work	work	NOUN
ital-2241	250	122	?	?	PUNCT
ital-2241	251	1	●	●	AUX
ital-2241	251	2	several	several	ADJ
ital-2241	251	3	times	time	NOUN
ital-2241	251	4	a	a	DET
ital-2241	251	5	day	day	NOUN
ital-2241	251	6	●	●	PUNCT
ital-2241	251	7	almost	almost	ADV
ital-2241	251	8	daily	daily	ADV
ital-2241	251	9	●	●	PUNCT
ital-2241	251	10	several	several	ADJ
ital-2241	251	11	times	time	NOUN
ital-2241	251	12	a	a	DET
ital-2241	251	13	week	week	NOUN
ital-2241	251	14	●	●	PUNCT
ital-2241	251	15	several	several	ADJ
ital-2241	251	16	times	time	NOUN
ital-2241	251	17	a	a	DET
ital-2241	251	18	month	month	NOUN
ital-2241	251	19	●	●	PUNCT
ital-2241	251	20	never	never	ADV
ital-2241	251	21	how	how	SCONJ
ital-2241	251	22	often	often	ADV
ital-2241	251	23	do	do	AUX
ital-2241	251	24	you	you	PRON
ital-2241	251	25	use	use	VERB
ital-2241	251	26	i	i	PROPN
ital-2241	251	27	m	m	PROPN
ital-2241	251	28	or	or	CCONJ
ital-2241	251	29	web	web	NOUN
ital-2241	251	30	-	-	PUNCT
ital-2241	251	31	based	base	VERB
ital-2241	251	32	chat	chat	NOUN
ital-2241	251	33	to	to	ADP
ital-2241	251	34	.	.	PUNCT
ital-2241	251	35	.	.	PUNCT
ital-2241	251	36	.	.	PUNCT
ital-2241	252	1	5	5	NUM
ital-2241	252	2	—	—	PUNCT
ital-2241	252	3	often	often	ADV
ital-2241	252	4	4	4	NUM
ital-2241	252	5	3	3	NUM
ital-2241	252	6	—	—	PUNCT
ital-2241	252	7	sometimes	sometimes	ADV
ital-2241	252	8	2	2	NUM
ital-2241	252	9	1	1	NUM
ital-2241	252	10	—	—	PUNCT
ital-2241	252	11	never	never	ADV
ital-2241	252	12	discuss	discuss	VERB
ital-2241	252	13	work	work	NOUN
ital-2241	252	14	-	-	PUNCT
ital-2241	252	15	related	relate	VERB
ital-2241	252	16	topic	topic	NOUN
ital-2241	252	17	socialize	socialize	VERB
ital-2241	252	18	with	with	ADP
ital-2241	252	19	co	co	NOUN
ital-2241	252	20	-	-	NOUN
ital-2241	252	21	worker	worker	ADJ
ital-2241	252	22	answer	answer	NOUN
ital-2241	252	23	questions	question	NOUN
ital-2241	252	24	from	from	ADP
ital-2241	252	25	library	library	NOUN
ital-2241	252	26	users	user	NOUN
ital-2241	252	27	talk	talk	VERB
ital-2241	252	28	about	about	ADP
ital-2241	252	29	non	non	ADJ
ital-2241	252	30	-	-	ADJ
ital-2241	252	31	work	work	ADJ
ital-2241	252	32	related	related	ADJ
ital-2241	252	33	topic	topic	NOUN
ital-2241	252	34	request	request	NOUN
ital-2241	252	35	tech	tech	NOUN
ital-2241	252	36	support	support	NOUN
ital-2241	252	37	other	other	ADJ
ital-2241	252	38	if	if	SCONJ
ital-2241	252	39	you	you	PRON
ital-2241	252	40	selected	select	VERB
ital-2241	252	41	other	other	ADJ
ital-2241	252	42	,	,	PUNCT
ital-2241	252	43	please	please	INTJ
ital-2241	252	44	describe	describe	VERB
ital-2241	252	45	:	:	PUNCT
ital-2241	252	46	_	_	PUNCT
ital-2241	252	47	_	_	PUNCT
ital-2241	252	48	_	_	PUNCT
ital-2241	252	49	_	_	PUNCT
ital-2241	252	50	_	_	PUNCT
ital-2241	252	51	_	_	PUNCT
ital-2241	252	52	_	_	PUNCT
ital-2241	252	53	_	_	PUNCT
ital-2241	252	54	_	_	PUNCT
ital-2241	252	55	_	_	PUNCT
ital-2241	252	56	_	_	PUNCT
ital-2241	252	57	_	_	PUNCT
ital-2241	252	58	_	_	PUNCT
ital-2241	252	59	_	_	PUNCT
ital-2241	252	60	_	_	PUNCT
ital-2241	252	61	_	_	PUNCT
ital-2241	252	62	_	_	PUNCT
ital-2241	252	63	_	_	PUNCT
ital-2241	252	64	_	_	PUNCT
ital-2241	252	65	_	_	PUNCT
ital-2241	252	66	_	_	PUNCT
ital-2241	252	67	_	_	PUNCT
ital-2241	252	68	_	_	PUNCT
ital-2241	252	69	_	_	PUNCT
ital-2241	252	70	_	_	PUNCT
ital-2241	252	71	_	_	PUNCT
ital-2241	252	72	_	_	PUNCT
ital-2241	252	73	_	_	PUNCT
ital-2241	252	74	_	_	PUNCT
ital-2241	252	75	_	_	PUNCT
ital-2241	252	76	_	_	PUNCT
ital-2241	252	77	_	_	PUNCT
ital-2241	252	78	_	_	PUNCT
ital-2241	252	79	_	_	PUNCT
ital-2241	252	80	_	_	PUNCT
ital-2241	252	81	_	_	PUNCT
ital-2241	252	82	_	_	PUNCT
ital-2241	252	83	_	_	PUNCT
ital-2241	252	84	_	_	PUNCT
ital-2241	252	85	_	_	PUNCT
ital-2241	252	86	_	_	PUNCT
ital-2241	252	87	_	_	PUNCT
ital-2241	252	88	_	_	PUNCT
ital-2241	252	89	_	_	PUNCT
ital-2241	252	90	_	_	PUNCT
ital-2241	252	91	_	_	PUNCT
ital-2241	252	92	_	_	PUNCT
ital-2241	252	93	_	_	PUNCT
ital-2241	252	94	_	_	PUNCT
ital-2241	252	95	_	_	PUNCT
ital-2241	252	96	_	_	PUNCT
ital-2241	252	97	_	_	PUNCT
ital-2241	252	98	_	_	PUNCT
ital-2241	252	99	_	_	PUNCT
ital-2241	252	100	_	_	PUNCT
ital-2241	252	101	_	_	PUNCT
ital-2241	252	102	_	_	PUNCT
ital-2241	252	103	_	_	PUNCT
ital-2241	252	104	_	_	PUNCT
ital-2241	252	105	_	_	PUNCT
ital-2241	252	106	_	_	PUNCT
ital-2241	252	107	_	_	PUNCT
ital-2241	252	108	_	_	PUNCT
ital-2241	252	109	_	_	PUNCT
ital-2241	252	110	_	_	PUNCT
ital-2241	252	111	_	_	PUNCT
ital-2241	253	1	_	_	PUNCT
ital-2241	253	2	_	_	PUNCT
ital-2241	253	3	if	if	SCONJ
ital-2241	253	4	you	you	PRON
ital-2241	253	5	use	use	VERB
ital-2241	253	6	i	i	PRON
ital-2241	253	7	m	m	VERB
ital-2241	253	8	to	to	PART
ital-2241	253	9	communicate	communicate	VERB
ital-2241	253	10	at	at	ADP
ital-2241	253	11	work	work	NOUN
ital-2241	253	12	,	,	PUNCT
ital-2241	253	13	what	what	PRON
ital-2241	253	14	do	do	AUX
ital-2241	253	15	you	you	PRON
ital-2241	253	16	like	like	VERB
ital-2241	253	17	about	about	ADP
ital-2241	253	18	it	it	PRON
ital-2241	253	19	?	?	PUNCT
ital-2241	254	1	●	●	PUNCT
ital-2241	254	2	allows	allow	VERB
ital-2241	254	3	for	for	ADP
ital-2241	254	4	quick	quick	ADJ
ital-2241	254	5	communication	communication	NOUN
ital-2241	254	6	with	with	ADP
ital-2241	254	7	others	other	NOUN
ital-2241	254	8	in	in	ADP
ital-2241	254	9	the	the	DET
ital-2241	254	10	library	library	NOUN
ital-2241	254	11	●	●	PUNCT
ital-2241	254	12	facilitates	facilitate	VERB
ital-2241	254	13	informal	informal	ADJ
ital-2241	254	14	conversation	conversation	NOUN
ital-2241	254	15	●	●	PUNCT
ital-2241	254	16	students	student	NOUN
ital-2241	254	17	like	like	VERB
ital-2241	254	18	to	to	PART
ital-2241	254	19	use	use	VERB
ital-2241	254	20	it	it	PRON
ital-2241	254	21	to	to	PART
ital-2241	254	22	ask	ask	VERB
ital-2241	254	23	library	library	NOUN
ital-2241	254	24	related	relate	VERB
ital-2241	254	25	questions	question	NOUN
ital-2241	254	26	●	●	PUNCT
ital-2241	254	27	i	i	PRON
ital-2241	254	28	prefer	prefer	VERB
ital-2241	254	29	i	i	PRON
ital-2241	254	30	m	m	VERB
ital-2241	254	31	over	over	ADP
ital-2241	254	32	phone	phone	NOUN
ital-2241	254	33	or	or	CCONJ
ital-2241	254	34	email	email	NOUN
ital-2241	254	35	●	●	PUNCT
ital-2241	254	36	other	other	ADJ
ital-2241	254	37	:	:	PUNCT
ital-2241	254	38	information	information	NOUN
ital-2241	254	39	technology	technology	NOUN
ital-2241	254	40	and	and	CCONJ
ital-2241	254	41	libraries	library	NOUN
ital-2241	255	1	|	|	NOUN
ital-2241	255	2	september	september	PROPN
ital-2241	255	3	2012	2012	NUM
ital-2241	255	4	22	22	NUM
ital-2241	255	5	why	why	SCONJ
ital-2241	255	6	do	do	AUX
ital-2241	255	7	you	you	PRON
ital-2241	255	8	not	not	PART
ital-2241	255	9	use	use	VERB
ital-2241	255	10	the	the	DET
ital-2241	255	11	library	library	NOUN
ital-2241	255	12	i	i	PRON
ital-2241	255	13	m	m	VERB
ital-2241	255	14	network	network	NOUN
ital-2241	255	15	?	?	PUNCT
ital-2241	256	1	●	●	PUNCT
ital-2241	256	2	do	do	AUX
ital-2241	256	3	n’t	not	PART
ital-2241	256	4	feel	feel	VERB
ital-2241	256	5	the	the	DET
ital-2241	256	6	need	need	NOUN
ital-2241	256	7	●	●	PUNCT
ital-2241	256	8	the	the	DET
ital-2241	256	9	people	people	NOUN
ital-2241	256	10	i	i	PRON
ital-2241	256	11	usually	usually	ADV
ital-2241	256	12	talk	talk	VERB
ital-2241	256	13	to	to	PART
ital-2241	256	14	are	be	AUX
ital-2241	256	15	n’t	not	PART
ital-2241	256	16	on	on	ADP
ital-2241	256	17	it	it	PRON
ital-2241	256	18	●	●	PUNCT
ital-2241	256	19	does	do	AUX
ital-2241	256	20	not	not	PART
ital-2241	256	21	work	work	VERB
ital-2241	256	22	well	well	ADV
ital-2241	256	23	●	●	PUNCT
ital-2241	256	24	never	never	ADV
ital-2241	256	25	get	get	VERB
ital-2241	256	26	around	around	ADV
ital-2241	256	27	to	to	ADP
ital-2241	256	28	it	it	PRON
ital-2241	256	29	.	.	PUNCT
ital-2241	256	30	.	.	PUNCT
ital-2241	256	31	.	.	PUNCT
ital-2241	257	1	but	but	CCONJ
ital-2241	257	2	would	would	AUX
ital-2241	257	3	like	like	VERB
ital-2241	257	4	to	to	PART
ital-2241	257	5	●	●	VERB
ital-2241	257	6	it	it	PRON
ital-2241	257	7	does	do	AUX
ital-2241	257	8	n’t	not	PART
ital-2241	257	9	work	work	VERB
ital-2241	257	10	for	for	ADP
ital-2241	257	11	my	my	PRON
ital-2241	257	12	communication	communication	NOUN
ital-2241	257	13	style	style	NOUN
ital-2241	257	14	●	●	PUNCT
ital-2241	257	15	the	the	DET
ital-2241	257	16	system	system	NOUN
ital-2241	257	17	is	be	AUX
ital-2241	257	18	too	too	ADV
ital-2241	257	19	difficult	difficult	ADJ
ital-2241	257	20	to	to	PART
ital-2241	257	21	use	use	VERB
ital-2241	257	22	●	●	PUNCT
ital-2241	257	23	privacy	privacy	NOUN
ital-2241	257	24	concerns	concern	NOUN
ital-2241	257	25	●	●	PUNCT
ital-2241	257	26	other	other	ADJ
ital-2241	257	27	:	:	PUNCT
ital-2241	257	28	additional	additional	ADJ
ital-2241	257	29	comments	comment	NOUN
ital-2241	257	30	?	?	PUNCT
ital-2241	258	1	_	_	PUNCT
ital-2241	258	2	_	_	PUNCT
ital-2241	259	1	_	_	PUNCT
ital-2241	259	2	_	_	PUNCT
ital-2241	260	1	_	_	PUNCT
ital-2241	260	2	_	_	PUNCT
ital-2241	261	1	_	_	PUNCT
ital-2241	261	2	_	_	PUNCT
ital-2241	262	1	_	_	PUNCT
ital-2241	262	2	_	_	PUNCT
ital-2241	263	1	_	_	PUNCT
ital-2241	263	2	_	_	PUNCT
ital-2241	264	1	_	_	PUNCT
ital-2241	264	2	_	_	PUNCT
ital-2241	265	1	_	_	PUNCT
ital-2241	265	2	_	_	PUNCT
ital-2241	266	1	_	_	PUNCT
ital-2241	266	2	_	_	PUNCT
ital-2241	267	1	_	_	PUNCT
ital-2241	267	2	_	_	PUNCT
ital-2241	268	1	_	_	PUNCT
ital-2241	268	2	_	_	PUNCT
ital-2241	269	1	_	_	PUNCT
ital-2241	269	2	_	_	PUNCT
ital-2241	270	1	_	_	PUNCT
ital-2241	270	2	_	_	PUNCT
ital-2241	271	1	_	_	PUNCT
ital-2241	271	2	_	_	PUNCT
ital-2241	272	1	_	_	PUNCT
ital-2241	272	2	_	_	PUNCT
ital-2241	273	1	_	_	PUNCT
ital-2241	273	2	_	_	PUNCT
ital-2241	274	1	_	_	PUNCT
ital-2241	274	2	_	_	PUNCT
ital-2241	275	1	_	_	PUNCT
ital-2241	275	2	_	_	PUNCT
ital-2241	276	1	_	_	PUNCT
ital-2241	276	2	_	_	PUNCT
ital-2241	277	1	_	_	PUNCT
ital-2241	277	2	_	_	PUNCT
ital-2241	278	1	_	_	PUNCT
ital-2241	278	2	_	_	PUNCT
ital-2241	279	1	_	_	PUNCT
ital-2241	279	2	_	_	PUNCT
ital-2241	280	1	_	_	PUNCT
ital-2241	280	2	_	_	PUNCT
ital-2241	281	1	_	_	PUNCT
ital-2241	281	2	_	_	PUNCT
ital-2241	282	1	_	_	PUNCT
ital-2241	282	2	_	_	PUNCT
ital-2241	283	1	_	_	PUNCT
ital-2241	283	2	_	_	PUNCT
ital-2241	284	1	_	_	PUNCT
ital-2241	284	2	_	_	PUNCT
ital-2241	285	1	_	_	PUNCT
ital-2241	285	2	_	_	PUNCT
ital-2241	286	1	_	_	PUNCT
ital-2241	286	2	_	_	PUNCT
ital-2241	287	1	_	_	PUNCT
ital-2241	287	2	_	_	PUNCT
ital-2241	288	1	_	_	PUNCT
ital-2241	288	2	_	_	PUNCT
ital-2241	289	1	_	_	PUNCT
ital-2241	289	2	_	_	PUNCT
ital-2241	290	1	_	_	PUNCT
ital-2241	290	2	_	_	PUNCT
ital-2241	291	1	_	_	PUNCT
ital-2241	291	2	_	_	PUNCT
ital-2241	292	1	extending	extend	VERB
ital-2241	292	2	i	i	PRON
ital-2241	292	3	m	m	VERB
ital-2241	292	4	beyond	beyond	ADP
ital-2241	292	5	the	the	DET
ital-2241	292	6	reference	reference	NOUN
ital-2241	292	7	desk	desk	NOUN
ital-2241	292	8	|	|	PROPN
ital-2241	292	9	chan	chan	PROPN
ital-2241	292	10	,	,	PUNCT
ital-2241	292	11	ly	ly	X
ital-2241	292	12	,	,	PUNCT
ital-2241	292	13	and	and	CCONJ
ital-2241	292	14	meulemans	meuleman	VERB
ital-2241	292	15	23	23	NUM
ital-2241	292	16	appendix	appendix	ADJ
ital-2241	292	17	b	b	NOUN
ital-2241	292	18	iframe	iframe	NOUN
ital-2241	292	19	code	code	NOUN
ital-2241	292	20	for	for	ADP
ital-2241	292	21	embedding	embed	VERB
ital-2241	292	22	fastpath	fastpath	PROPN
ital-2241	292	23	chat	chat	PROPN
ital-2241	292	24	widget	widget	NOUN
ital-2241	292	25	<	<	PROPN
ital-2241	292	26	iframe	iframe	PROPN
ital-2241	292	27	scrolling=	scrolling=	CCONJ
ital-2241	292	28	“	"	PUNCT
ital-2241	292	29	no	no	INTJ
ital-2241	292	30	”	"	PUNCT
ital-2241	292	31	frameborder=	frameborder=	NUM
ital-2241	292	32	“	"	PUNCT
ital-2241	292	33	0	0	X
ital-2241	292	34	”	"	PUNCT
ital-2241	292	35	src=“http://library.your_org.edu	src=“http://library.your_org.edu	AUX
ital-2241	292	36	:	:	PUNCT
ital-2241	292	37	7070/webchat/userinfo.jsp?workgroup=<workgroupname>@workgroup.library.your_org.edu	7070/webchat/userinfo.jsp?workgroup=<workgroupname>@workgroup.library.your_org.edu	NUM
ital-2241	292	38	”	"	PUNCT
ital-2241	292	39	>	>	X
ital-2241	292	40	your	your	PRON
ital-2241	292	41	browser	browser	NOUN
ital-2241	292	42	does	do	AUX
ital-2241	292	43	not	not	PART
ital-2241	292	44	support	support	VERB
ital-2241	292	45	inline	inline	VERB
ital-2241	292	46	frames	frame	NOUN
ital-2241	292	47	or	or	CCONJ
ital-2241	292	48	is	be	AUX
ital-2241	292	49	currently	currently	ADV
ital-2241	292	50	configured	configure	VERB
ital-2241	292	51	not	not	PART
ital-2241	292	52	to	to	PART
ital-2241	292	53	display	display	VERB
ital-2241	292	54	inline	inline	PROPN
ital-2241	292	55	frames	frame	NOUN
ital-2241	292	56	.	.	PUNCT
ital-2241	293	1	content	content	NOUN
ital-2241	293	2	can	can	AUX
ital-2241	293	3	be	be	AUX
ital-2241	293	4	viewed	view	VERB
ital-2241	293	5	at	at	ADP
ital-2241	293	6	actual	actual	ADJ
ital-2241	293	7	source	source	NOUN
ital-2241	293	8	page	page	NOUN
ital-2241	293	9	:	:	PUNCT
ital-2241	293	10	http://library.your_org.edu	http://library.your_org.edu	PROPN
ital-2241	293	11	:	:	PUNCT
ital-2241	294	1	7070/webchat/userinfo.jsp?workgroup=<workgroupname>@workgroup.library.your_org.edu	7070/webchat/userinfo.jsp?workgroup=<workgroupname>@workgroup.library.your_org.edu	NUM
ital-2241	294	2	<	<	X
ital-2241	294	3	/iframe	/iframe	X
ital-2241	294	4	>	>	X
ital-2241	295	1	many	many	ADJ
ital-2241	295	2	different	different	ADJ
ital-2241	295	3	chat	chat	NOUN
ital-2241	295	4	-	-	PUNCT
ital-2241	295	5	reference	reference	NOUN
ital-2241	295	6	software	software	NOUN
ital-2241	295	7	packages	package	NOUN
ital-2241	295	8	are	be	AUX
ital-2241	295	9	widely	widely	ADV
ital-2241	295	10	used	use	VERB
ital-2241	295	11	by	by	ADP
ital-2241	295	12	libraries	library	NOUN
ital-2241	295	13	,	,	PUNCT
ital-2241	295	14	including	include	VERB
ital-2241	295	15	questionpoint	questionpoint	NOUN
ital-2241	295	16	,	,	PUNCT
ital-2241	295	17	meebo	meebo	NOUN
ital-2241	295	18	,	,	PUNCT
ital-2241	295	19	and	and	CCONJ
ital-2241	295	20	libraryh3lp	libraryh3lp	ADV
ital-2241	295	21	.	.	PUNCT
ital-2241	296	1	less	less	ADV
ital-2241	296	2	commonly	commonly	ADV
ital-2241	296	3	used	use	VERB
ital-2241	296	4	is	be	AUX
ital-2241	296	5	openfire	openfire	NOUN
ital-2241	296	6	(	(	PUNCT
ital-2241	296	7	www.igniterealtime.org/projects/openfire	www.igniterealtime.org/projects/openfire	NOUN
ital-2241	296	8	)	)	PUNCT
ital-2241	296	9	,	,	PUNCT
ital-2241	296	10	an	an	DET
ital-2241	296	11	open	open	ADJ
ital-2241	296	12	-	-	PUNCT
ital-2241	296	13	source	source	NOUN
ital-2241	296	14	i	i	PRON
ital-2241	296	15	m	m	VERB
ital-2241	296	16	network	network	NOUN
ital-2241	296	17	and	and	CCONJ
ital-2241	296	18	a	a	DET
ital-2241	296	19	single	single	ADJ
ital-2241	296	20	unified	unify	VERB
ital-2241	296	21	ap	ap	PROPN
ital-2241	296	22	...	...	PUNCT
ital-2241	296	23	literature	literature	PROPN
ital-2241	296	24	review	review	VERB
ital-2241	296	25	instant	instant	ADJ
ital-2241	296	26	messaging	messaging	NOUN
ital-2241	296	27	in	in	ADP
ital-2241	296	28	the	the	DET
ital-2241	296	29	workplace	workplace	ADJ
ital-2241	296	30	success	success	NOUN
ital-2241	296	31	of	of	ADP
ital-2241	296	32	chat	chat	NOUN
ital-2241	296	33	reference	reference	NOUN
ital-2241	296	34	in	in	ADP
ital-2241	296	35	libraries	library	NOUN
ital-2241	296	36	case	case	NOUN
ital-2241	296	37	study	study	VERB
ital-2241	296	38	meebo	meebo	PROPN
ital-2241	296	39	chat	chat	PROPN
ital-2241	296	40	reference	reference	PROPN
ital-2241	296	41	pilot	pilot	PROPN
ital-2241	296	42	selecting	select	VERB
ital-2241	296	43	openfire	openfire	NOUN
ital-2241	296	44	openfire	openfire	NOUN
ital-2241	296	45	installation	installation	NOUN
ital-2241	296	46	and	and	CCONJ
ital-2241	296	47	configuration	configuration	NOUN
ital-2241	296	48	connecting	connect	VERB
ital-2241	296	49	the	the	DET
ital-2241	296	50	i	i	NOUN
ital-2241	296	51	m	m	VERB
ital-2241	296	52	network	network	NOUN
ital-2241	296	53	configuring	configure	VERB
ital-2241	296	54	the	the	DET
ital-2241	296	55	fastpath	fastpath	NOUN
ital-2241	296	56	plugin	plugin	NOUN
ital-2241	296	57	for	for	ADP
ital-2241	296	58	chat	chat	NOUN
ital-2241	296	59	reference	reference	NOUN
ital-2241	296	60	evaluation	evaluation	NOUN
ital-2241	296	61	of	of	ADP
ital-2241	296	62	openfire	openfire	NOUN
ital-2241	296	63	for	for	ADP
ital-2241	296	64	enhanced	enhanced	ADJ
ital-2241	296	65	chat	chat	NOUN
ital-2241	296	66	reference	reference	NOUN
ital-2241	296	67	evaluation	evaluation	NOUN
ital-2241	296	68	of	of	ADP
ital-2241	296	69	openfire	openfire	NOUN
ital-2241	296	70	as	as	ADP
ital-2241	296	71	an	an	DET
ital-2241	296	72	internal	internal	ADJ
ital-2241	296	73	communication	communication	NOUN
ital-2241	296	74	tool	tool	NOUN
ital-2241	296	75	conclusion	conclusion	NOUN
ital-2241	296	76	references	reference	NOUN
ital-2241	296	77	appendix	appendix	VERB
ital-2241	296	78	a	a	DET
ital-2241	296	79	library	library	NOUN
ital-2241	296	80	instant	instant	NOUN
ital-2241	296	81	messaging	messaging	NOUN
ital-2241	296	82	(	(	PUNCT
ital-2241	296	83	i	i	PRON
ital-2241	296	84	m	m	VERB
ital-2241	296	85	)	)	PUNCT
ital-2241	296	86	usage	usage	NOUN
ital-2241	296	87	survey	survey	NOUN
ital-2241	296	88	appendix	appendix	PROPN
ital-2241	296	89	b	b	PROPN