id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ital-15097	Gerrish, Thomas; Kong, Ningning Nicole	Spatiotemporal Distribution Change of Online Reference During the Time of COVID-19 	2022-12-19	14	.pdf	application/pdf	5547	260	49	We evaluated and compared the information from the spatiotemporal distribution pattern change of online reference patrons before and during the COVID-19 pandemic. Online reference at our libraries uses the Springshare platform for synchronous chat service with the university community. COVID-19 has had a measured effect on online reference hours of operation.	cache/ital-15097.pdf	txt/ital-15097.txt