id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ital-14967	Wang, Yongming	Using Machine Learning and Natural Language Processing to Analyze Library Chat Reference Transcripts	2022-09-19	10	.pdf	application/pdf	3929	227	49	In recent years, the library community has begun looking at ways to improve library services by applying AI and machine learning techniques to library data. To follow this technology trend, the library community has begun looking at ways to improve library services by applying AI and ML techniques to library data.	cache/ital-14967.pdf	txt/ital-14967.txt