College and Research Libraries By C L I F F O R D B. C L A P P Critique and Design on the Cost of Cataloging Mr. Clapp is head of the catalog depart- ment, University of Pennsylvania Library, Philadelphia. TH I S Y E A R a call has been issued to re-consider cataloging. It has been a call so clear and insistent that it cannot be disregarded either by catalogers, or admin- istrators of cataloging, or administrators of libraries. It concerns the theory or philosophy of cataloging, its efficiency, and even more its cost. In recent talks on the subject at the meetings of the American Library Association in Boston and Cam- bridge stress has been laid on the cost of cataloging. Both M r . M e t c a l f 1 and M r . Osborn2 have issued a challenge to cata- logers and administrators to remedy the increasingly difficult situation of mounting costs.3 W h e n , with their papers before us, we rehearse their analyses and appeals, we find them both taking a very sym- pathetic position in placing a joint re- sponsibility on library administrator and cataloger and in appealing for more mu- tual understanding and more collabora- tion. 1 M e t c a l f , K e y e s D . " T h e A t t i t u d e of the Li- b r a r y Administrator toward Cataloging." A.L.A. Bulletin 3S:P-48-5i, Sept. 1941. 2 Osborn, A n d r e w D. The Crisis in Cataloging. 1941. A l s o in the Library Quarterly 11:409-10, Oct. 1941. 3 Since the present paper was written the experi- mental division on library cooperation of the L i b r a r y of Congress has issued as its first bulletin Herbert A . K e l l a r ' s Memoranda on Library Cooperation, Sept. 1941, which contains an important section on the same situation and the related problems of cataloging arrears. A t the same time there seems to be an implication that the difficulties are mainly the cataloger's problem, which the librar- ian must study and help her to solve. T h e feeling is probably pretty general that the major responsibility is the cataloger's. A somewhat different view is shown in Miss MacDonald's paper,4 which fol- lowed M r . Metcalf's at Boston. It is evident that she expects the librarian to take more of the responsibility than merely to insist and discuss and agree, that she expects of him at least a full partnership in the question and probably more. Is not that implied when she says, "Librarians need to develop a positive attitude to the card catalog"? It is evident, I am sure, when, after pointing out the development of specialized collections and services she asks (and answers), " W h o is primarily responsible for such increases? Certainly not the catalogers." It is not fair nor wise to place much stress on the share of responsibility to be borne by librarian or catalog department administrator or any group in the per- sonnel. M r . Metcalf and M r . Osborn agree that administrators and catalogers have grown too far apart. T h e present paper, written from the point of view of the manager of a catalog department, is an attempt to lay the basis for some remedial 4 MacDonald, M. Ruth. " T h e Cataloger's Response to the A d m i n i s t r a t o r . " A.L.A. Bulletin 35:58-59, Sept. 1941. MARCH, 1942 15 7 action in the face of this situation. W h a t is written here is no catholicon. It teems with disputable assertions. But it is in some respect representative of conditions and needs observed by the writer in vari- ous libraries and may afford to librarians and catalogers some suggestions for defi- nite cooperation and improvement. T h e r e is a tendency to think about cataloging in general terms and in bulk. Viewed in such general fashion there is really no such thing as the cost of catalog- ing. There is forgetfulness of the fact that the cataloging dollar, like the house- wife's dollar, is a relative thing. T h e r e is some disregard of the professions of catalogers that they are responding to the demands of reference departments, the cost of whose service is more seldom ques- tioned. If these things seem to show too little thinking about cataloging, some other things indicate one-sided thinking or in- sufficient basic knowledge about catalog- ing. For example, there is a tendency to blame the complexity of catalog cards and the multiplicity of entries and of special catalogs for the entire sin of cataloging expense. Overelaboration of records is, of course, a feature of costliness, but it is not per se the prime offender. Its main significance is not, in this age of rules and of machines, that it is time-consuming but that it tends to disproportionately expen- sive organization and personnel. M r . Osborn devotes several pages to the theories and niceties of cataloging and related functions of catalog departments and only two to the organization of the department. But he perfectly appreciates the importance of the organization to prob- lems of cost, for he says, "Organizational questions are equally pressing," and he indicates several of these questions. Place of Personnel T h e place of personnel in catalog de- partment work is probably the hardest thing to discuss in library publications. Questions of personnel are vital elements in cataloging cost, and they present the most serious problems of both catalog de- partment heads and librarians, or at least they ought to be so considered. In a paper like the present one, no all- inclusive design for catalog department economy could possibly be set up. But it seems very important to present some- thing, and for the sake of emphasis I am offering my little something with the per- sonal pronoun. M r . Osborn has suggested that the library administrator needs to know a good deal about cataloging from the in- side, and that a prospective administrator might well spend a year as an intern in a good catalog department. Let me suggest as an alternative to this that an actual library administrator spend a month in a bad cataloging department, or at least in one where the cost is running too high. I think that if that were done a sort of pattern would form in his conception of his catalog department, which would em- brace much more than the questions of cataloging codes, theories of cataloging, and multiplicity of records. In some libraries he would find that costs suffer because of poor equipment, be- cause of great distances between points within the scope of everyday activities, and because reference tools are lacking. Aside from such local conditions, first, he would criticize bad habits in administra- tion, like neglecting to see things through, toleration of disorderliness, and use of caustic criticism. Next, he would observe inadequate cooperation by superiors and coordinate departments in furnishing in- 164 C O L L E G E , AND RESEARCH LIBRARIES formation or making decisions. T h e n he would notice improper assignment of du- ties, especially neglect of possibilities of using lower-priced people on some work. I think he would discover that there was want of a simple system of dealing with portions of the material coming for cata- loging. I think he would criticize the department for its habit of applying maxi- mum instead of minimum standards of treatment in classifying and cataloging and shelflisting and marking. Among his classifiers and catalogers he would see that there was failure to discriminate between the permanent and the temporary and be- tween the pristine and the already indexed or described. He would find, if it were an old catalog department, an inadequate psychological reaction to the situation, by higher-priced people especially, shown by overmeticulousness in unimportant mat- ters, inability to place reliance on others, unadaptiveness to new work or methods, and, finally, slowing down. Conditions Affecting Cost Such are some of the conditions affect- ing the cost of cataloging that would be found in some departments. It would be silly, of course, to infer any implication here that they are characteristic of all catalog departments or that all these con- ditions would prevail in one department. A longer period in the catalog depart- ment would bring out some factors of larger scale and significance that dominate the work no matter what may be its per- sonnel and organization. T h e first is the exceeding importance of machines of the right type and quantity, like typewriters, electric erasers, and book trucks, and, in some circumstances, mimeograph and past- ing machines. T h e next is proper light and air and some degree of medical in- spection. Another is the planned flow of books into the department. T h e n there is the need for better budgeting of libraries and catalog departments. It is a fact, strange as it may seem, that many cataloging chiefs are less bound by tradition and seemingly inexorable prece- dent than librarians and the heads of the public departments and less afraid of doing wrong than the principal members of their own staffs. Supposing that in the search for efficiency and reformation of costs such a catalog department head is sitting at a council table with the librarian or his deputy, with papers and plans giv- ing a broad view of the department. A candid exposition would probably reveal three main things appearing as immovable as mountains: first, a well-developed or- ganization on traditional lines; second, a high cataloging standard; and third, a practical disregard of the possibility of dispatching collections of books, papers, and costs on anything like a budgetary basis. Librarian Knows Functions T h e librarian would know the individ- ual positions and salaries of the members of the catalog department, and he would know in a general way the functions they were performing, like classifying, shelflist- ing, filing, and so on, and the types of material they were handling, such as art, science, and education. O f course he would know their individualities and capa- bilities. It is doubtful whether he would know that card work was 25 per cent of cost, and administration 7 per cent, or that the work of a shelflister was one tenth or one twenty-fifth of the cost of cataloging. In a library adding ten, twenty, or thirty thousand volumes a year and han- dling a considerable amount of special col- MARCH, 1942 16 7 lection and departmental library work, together with cooperative work, films, maps, and the like, there are at least a dozen basic positions or functions in the cataloging service. From two to four of these may be combined into single posi- tions. In smaller libraries the functions of these positions exist but may be still further combined. For example, in a library handling six thousand volumes without much departmental library work the dozen places might be combined into about four. In a very large library the skeleton outline would be developed ac- cording to need by adding more persons in some positions, more catalogers, more typists, and so on. T h i s is a standard organization, not necessarily the ideal one. Positions in Catalog Department These dozen positions are ( I ) super- intendent, ( 2 ) distributor, ( 3 ) classifier, ( 4 ) general cataloger, ( 5 ) serials cata- loger, ( 6 ) shelflister, ( 7 ) card secretary, (8) reviser, ( 9 ) card filer, ( 1 0 ) typist, ( 1 1 ) book preparer, ( 1 2 ) departmental library agent. T h e distributor receives books from half a dozen different sources and routes them to classifiers and cata- logers, may interpose at any point in the routine to forward books, and is the nat- ural follow-up agent for anything that is searched for or anything that is unduly delayed. Hers is a key position, which demands one of the most intelligent and well-balanced persons on the staff. Never- theless, her salary rating will average five against a classifier's six or seven. T h e serials cataloger may catalog new serials and adjust old ones, but she must (if the position is a single one) devote most of her time to routine adding of volumes and parts. In salary she may rate as low as four, but, if there is a full-fledged serials division with two or more members, she may go as high as seven. T h e card secre- tary orders and receives printed cards, di- rects mimeograph work, and supervises the typists. In smaller departments her work may be combined with shelflisting, revision, filing, searching files, etc. T h e book preparer pastes and marks books. T h e departmental library agent forwards books to departmental libraries, receives books from them, visits them, advises their librarians and the officers of the depart- ment, sometimes does their filing, and in general acts as liaison agent with the main library. She has to be a person of tact and ability, but her rating is only three or four, unless she acts as classifier or cataloger for departments. T h e card filer, responsible only for filing in the public catalog, rates at three or four on the basis of her main work, and since she files only about half time she does other work of about the same grade. In a small library she may be responsible for other files. In a library with a depository Li- brary of Congress catalog a separate filer is necessary. In the very large library the work of neither filing position can be handled by one person alone. T h e ratings of which I have spoken are salary ratings, based on a unit system in which a page is one unit. T h e ratings are those which it is necessary to give to the positions in order to obtain and keep com- petent people. T h e y are as follows: ( 1 ) Superintendent, 7 to 1 4 ; ( 2 ) Distributor, 4 to 6 ; ( 3 ) Classifier, 5 to 8 ; ( 4 ) Cata- loger, 4 to 7 ; ( 5 ) Serials cataloger, 4 to 7 ; ( 6 ) Shelflister, 3 to 5 ; ( 7 ) Card sec- retary, 3 to 4 ; (8) Reviser, 4 to 5 ; ( 9 ) Card filer, 3 to 4 ; ( 1 0 ) Typist, 2 to 3 ; ( 1 1 ) Book preparer, 2 to 3 ; ( 1 2 ) De- partmental agent, 3 to 4. 166 C O L L E G E , AND RESEARCH LIBRARIES Minimum Requirements A f t e r a couple of combinations of posi- tions, with a skeleton staff of ten, at the lowest ratings, the catalog department's minimum requirements will be just under f o r t y ; without such combinations, and with average ratings, the requirements will be between fifty-five and sixty. If the unit of rating is valued at $ 3 0 0 , the department must pay a minimum of about $ 1 2 , 0 0 0 and a maximum of $ 1 8 , 0 0 0 , the latter at average and not maximum sal- aries, to carry on the twelve functions that have been detailed. W h a t can be obtained for this money? M a t c h i n g volumes cataloged against number of people in the department, cal- culations made on the basis of figures from several large university libraries show pro- duction ranging all the way from eight hundred to twenty-five hundred or three thousand volumes cataloged per year per person in the department. In the case of the eight hundred there is reason to think that the department employed quite a number of low-priced people, w h o gave either part-time or else low-degree service. In the case of the other extreme, twenty- five hundred or three thousand, I appre- hend that everything went through the mill, foreign dissertations, multiple copies of textbooks, etc. W h e n you try to match volumes cataloged against salaries of peo- ple in the departments, there are closer similarities between some libraries and greater discrepancies between some. Fig- ures for several show cost per volume ranging from 85^ to $ 1 . 1 5 , and I hear sometimes of 65