College and Research Libraries B y F R E D B . R O T H M A N and S I D N E Y D I T Z I O N Prevailing Practices in Handling Serials The supervisor of the serials section, Washington Square Library, New York University, and the reference assistant in charge of the serials division, College of the City of New York Library, discuss present trends in work with serials. SCIENTISTS insist that the first step in the solution of any problem is the recognition and formulation of the prob- lem. A t the first meeting of the A m e r i - can L i b r a r y Association, the problem of the care and handling of serial publica- tions w a s poised as f o l l o w s : If railway companies, and coal companies, and hospitals, and colleges, and peniten- tiaries, and benevolent institutions of every sort—to say nothing of historical societies and library companies—keep publishing their annual reports for another century as they publish them now, may it not require the most active labor of the best librarian in America, to collect, to preserve, to bind, to arrange, and catalogue them all? Y e t f e w books are more instructive as to special matters; f e w more often wanted by a large class of readers.1 Serials Then and Now A l t h o u g h the first step w a s taken some sixty-three years ago, little real progress has been made t o w a r d a solution until w i t h i n the last five years. H a v i n g f o r the most part obtained insight into the vagaries of periodical titles, formats, etc., 1 Library Journal 1:94, Nov. 30, 1876. the profession d r i f t e d into the practice of relegating to the last assistant hired, the w o r k on periodicals. I t w a s felt that since most of the w o r k consisted merely in checking in current numbers, anybody w o u l d do. B u t n o w , as serial publications pour into the libraries, and as the line of demarcation between the m u l t i f o r m serial and the ordinary periodical becomes more difficult to d r a w , the situation is v i r t u a l l y reversed. T h e w o r k n o w calls f o r highly competent and w e l l trained librarians. In 1 9 3 5 , J . H a r r i s G a b l e spoke to the C o l l e g e and R e f e r e n c e Section of the A m e r i c a n L i b r a r y Association on serials procedures. H e stressed the increasing difficulty of the problem and recom- mended : T h e grouping of all serials functions . . . for the following reasons: ( 1 ) the work may be more easily and efficiently done where the records are kept, ( 2 ) the work may be done by trained serials workers, ( 3 ) the evil of over-departmentalization cannot appear, ( 4 ) there is no unnecessary dupli- cation of records, ( 5 ) the same persons handle all the necessary records, thus elim- inating possibility of error or duplication of material, and ( 6 ) the service to the public is greatly improved.2 In the course of his report, M r . G a b l e indicated that only one institution had taken any steps in this direction. H e erred in minimizing the progress that had s Gable, J . Harris. " T h e New Serials Depart- ment." Library Journal 60:867-71, Nov. 15, 1935- MARCH, mO 165 been made. Actually several institutions had already investigated the possibilities of centralization and had acted upon them in varying degrees. Gable made service to the public his sixth and last point in planning for a reorganization of serials procedures; it is our feeling that first place should be given to the improvement of service to the public, and that economy and ease of operation are secondary to this end. T h e importance of this distinction can best be realized when we glance (as we soon shall) at some of the attempts made to reorganize the work. T h i s report ostensibly is on prevailing practices in the handling and care of serials. T o give the picture as asked for, would be like asking a blind man in a dark room to find a black cat that is not there. A s a result of the survey, we do feel that there is a decided trend toward centralization. T h i s trend has taken so many forms that it can hardly be called a prevailing practice. Present Practices L e t us look at the two extremes in pres- ent practices, and from them, go on to the outlines of some of the means. On the one hand, we find the librarian of a large col- lege library reporting: W e are currently receiving in the neigh- borhood of only 500 serials. W e have no separate periodical or serials room or de- partment so our serials are handled like other accessions, being ordered by the order department, cataloged by the catalog de- partment, and made available for use through the circulation department. A t the other extreme, we find a univer- sity library where all serial publications are circulated from one point, the serials department. T h i s department is made responsible for reference and circulation work, cataloging and classification, prep- aration for binding, checking in, and ac- quisition—including purchase, gift, and exchanges. W o r k i n g away from the point of ex- treme centralization, we find a large col- lege library in which the serials division is responsible for the circulation and refer- ence work, as well as for acquisition and binding, but not for the cataloging and classification of serials. A t still another, all the preparatory work is done by the serials division, but it is not responsible for the circulation and reference func- tions. Looking elsewhere, we find libraries in which a special division is responsi- ble for the work with periodicals, but not other serials. A surprising diversity of practice is found in the distinction made among the various types of serial publications. E x - cepting those libraries with organized serials divisions, we find it a common prac- tice to have a periodical division or reading room. In most instances, this division is responsible for the checking-in and the cir- culation of periodical material; in some, it is also responsible for the preparation of this material for the bindery. In other words, it has been a common practice in the past to distinguish periodicals from all other types of library material. W i t h the increase of the publication of new and diverse types of serials, there has come into being an obvious consciousness of the fact that serial publications are different from books. A s a result, we find many distinc- tions in the treatment of periodicals, seri- als, continuations, and serial government publications. These distinctions take many f o r m s ; some libraries have a periodi- cal division, document division, continua- tion division, a serial division, and a gift and exchange division. In these libraries 166 COLLEGE AND RESEARCH LIBRARIES the department chosen to handle the ma- terial is determined not only by form but by source as well. Part of a set is ordered and handled in one department, at least as f a r as its early processes are concerned; another part of the same set is received by gift or exchange and passes through an- other department for the early stages of preparation. If there is any reason at all for distin- guishing periodicals from books insofar as treatment and handling are concerned, there is more reason for making the dis- tinction for all serial publications in their entirety. Periodicals are by definition fairly regular publications, appearing at specified intervals. T r u e though it is that changes in format, title, and frequency raise problems now and then, these prob- lems do not compare in difficulty with the problems normally encountered in the use, acquisition, cataloging, and classification of irregular serial publications. If distinc- tions are made among periodicals, serials, continuations, and government documents, the distinction in and of itself breeds a difficulty inherent in the fact that, regard- less of the care with which definitions are prepared, borderline cases must be numer- ous. A broad line of demarcation, that between serial and nonserial material, offers the least possible source of difficulty. Present Trend A l l in all, we find that twelve of twenty-two large college and university libraries have a serials division which is staffed by from three to nineteen persons. Seven of these are independent depart- ments which are coordinated in various ways with other departments of the li- brary. Substantially the same situation, with some variations, is found among the medium-sized college libraries where seven out of fifteen libraries reported that they had a serials division. In the small college library, and in the medium and small pub- lic libraries, the situation is somewhat dif- ferent. In these instances, there is a much greater degree of natural centralization of duties, by virtue of the fact that the staff is small. T h e result is that the benefits of centralization of duties are present with- out formal organization. A Rare Approach W e have pointed out that the problems involved in the handling and care of seri- als have long been recognized. T h e r e have been several attempts made to meet these problems. These remedial measures,, as a rule, have been taken at the point of immediate provocation, viz., the acquisi- tion of material. R a r e indeed has been the approach from the reader's point of view. T h e incomplete, the inaccurate, the confused, the inverted reference to serial publications and the resultant difficulties encountered by the reader have not yet struck the library administration where it would be most evident. Is it possible to achieve a simplification of procedure which will satisfy at once the needs of its read- ers and simplify the library's administra- tive problems? If the approach is any other but that of service to the reader, we find situations wherein a special assistant (or assistants) is made responsible for the acquisition of serials. Special records for serials only are kept in the acquisition department. When the problem reaches the catalog de- partment, we find a special assistant (or assistants) assigned to meet it. Frequent- ly we find a special serials catalog designed to meet the problem. B y the time the material is made available for use, additional records, available to reference MARCH, 1940 167 assistants and to the reader, are found nec- essary. W e find plans wherein special lists of serials are kept and checked in the refer- ence division. W e find systems wherein each time new pieces are added to the col- lection, their acquisition must be noted on each entry for the set in the public catalog. W e find that each piece that offers a spe- cial problem is delayed on its w a y through the mill, and among serials there are many pieces that offer special problems. A n - other perplexing problem arises w i t h such a set-up. Departmental bias must of nec- essity play its part in v a r y i n g degrees in the treatment of the material. W h a t happens when w e centralize these various steps in one department? It is at the point where circulation and reference w o r k meet that centralization makes itself felt most in the college library. Reference as to serials takes many and varied forms. T h e sources of these references may be footnotes in books or articles, an offhand remark by an instructor or student, or more formal bibliographies, or indexes. In some cases the source may be an ana- lytic entry in the library catalog. In many instances the source may be responsible for an incomplete reference; in others, the reader may present an inaccurate refer- ence. Reference librarians are all familiar w i t h requests such a s : " L e a g u e of N a - tions. V I, 1 9 3 7 " when the reader w a n t s L e a g u e of Nations. M i x e d Committee on N u t r i t i o n . Interim R e p o r t V 1 ; or, the Thirty-first Yearbook of the N . E . A . when the student means the N . S . S . E . Thirty-first Yearbook. W e all know the student w h o looks under " D " in the cata- log for the D e p a r t m e n t of E l e m e n t a r y School Principals Yearbook, which is entered under N a t i o n a l Education Associ- a t i o n — D e p a r t m e n t of E l e m e n t a r y School Principals. T h e n there is the instructor w h o refers his students to " a bulletin of the U n i v e r s i t y of I o w a , " which issues some twenty different series. E x a m p l e s such as these could be multiplied indefinitely. T h e fact remains that all too often pro- viding the reader w i t h needed material requires a thorough knowledge of the seri- als collection. Such a knowledge can be acquired in a fair-sized library only by those w h o handle the material frequently and constantly. A member of the staff, w h o prepares, or sees the original order for material, w h o plays some part in the checking-in of the material, w h o is closely associated w i t h cataloging and classifica- tion, and w i t h the binding process, must of necessity be more familiar w i t h the ma- terial than an assistant w h o does not see it until it is ready for the shelves. O n e of the objections raised to the cen- tralization of w o r k w i t h serials is that many libraires have organized subject de- partments for the use of readers. O n e need not interfere w i t h the other. In virtually every instance where there is a serials division in a library, there are also subject departments. T h e only difference is that the serials division handles these serial publications up to the point where they go to the shelves; only at that time are they sent to the subject department. In other words, serials f a l l i n g within the scope of a departmental collection are sep- arated from serials in the main collection for purposes of shelving and circulation. Economy of Administration W e have stressed service to the reader, but ease and economy from the adminis- trative point of v i e w are also present. T h e y are present because by centraliza- tion the duplication of records can be eliminated. T h e serials catalog is no longer a mere catalog record. I t is also 1 6 8 COLLEGE AND RESEARCH LIBRARIES a record of acquisition, a record of loca- tion, a record of gaps—in short, a com- plete record of all the information neces- sary for the acquisition, treatment, and use of material. Centralization means that the material need not be held up as it travels from point to point. T h e difficul- ties attendant upon the handling of a par- ticular title can be resolved once, for all purposes, and the title made available to the reader. Centralization also means economy be- cause members of the staff are not assigned merely to an acquisition of material, the cataloging of material, or to reference w o r k . T h e y are assigned to all of these. Functional concentration can be shifted to that particular point where the pressure is greatest at any particular time. W e all know of the situation, where, at a given time, the acquisition w o r k may be eased, while the catalog department is over- whelmed, or vice versa. W e k n o w that there may be a time of the year when lit- tle buying or cataloging is done, but there is great pressure on the circulation and reference staff. T h e result usually is that each department is staffed according to the needs of its peak period of w o r k , w i t h a resultant loss in quiet periods. W i t h cen- tralization, there is no such loss. A s a result of the survey that has been made of methods used in the care and handling of serials in one hundred and twenty-six college, university, and public libraries, w e find that complete centraliza- tion of functions relating to serials offers the best solution of vexing problems. Audio-visual Aids and the Library (Continued from page 146) T o buy audio-visual equipment of all the types implied in the outline above, i.e., small portable public address system, radio, silent motion picture projector, stereoscopes or telebinocular, opaque pro- jector, stereopticons, film strip projector, record players to operate at 7 8 and 3 3 } r.p.m., sound motion picture projector, sound slide film p r o j e c t o r — t o buy one of the smaller models of each of these types of apparatus w o u l d cost something like $ 1 0 0 0 . A s suggested above, in a large institution many departments should dup- licate most of this equipment. Conclusion T h i s discussion assumes that audio- visual aids are now too valuable and too widely used to be ignored by any f o r w a r d - looking educational agency. I t recognizes audio-visual aids as a special type of book, and hence takes the position that the li- brarian is the logical person to service them, even if this involves some slight additions to his professional training. Certain visual aids have long been library serviced. Recently a f e w libraries have undertaken a more complete audio- visual program. T h e Peabody D e m o n - stration School L i b r a r y is a case in point. W e believe that the next decade w i l l see school and college libraries emerging as centers of a finer audio-visual education program than has thus far been developed. MARCH, 1940 / 169