Book Reviews 311 nishings that are endlessly fascinating. However, hidden from view is the no- less fascinating archive of Soane’s book- collecting activities. And what a trove this must be, based on Susan Palmer’s tour of it. Here is a rich cache of account books, correspondence, and receipts that documents in some detail the bibliophilic activities of a major architect and gentle- man of means in Regency England. It deserves to be mined and studied by book historians. And, lest I omit to note, Soane did pay his bills. Two other contributions deserve mentioning. The first, by Abraham Thomas, focuses on Owen Jones’ im- portant Grammar of Ornament (1856) and how it leveraged the new technology of chromolithography to introduce England and Europe at large to Middle Eastern and Asian design elements, especially the use of vivid colors in design and architecture. Those librarians who only know Jones’ Grammar as an early triumph of chro- molithography would do well to read Thomas’ smart appreciation of the book’s contribution to design history. The longest piece in this volume, by Rowan Watson, considers the efflorescence of what he calls “art publishing” in the middle of the 19th century. That term embraces a broad span of guides to palaces, country homes, galleries, and exhibitions aimed both at elites and at those down several rungs on the social ladder. The virtue of Watson’s article is its attention to cheap, often ephemeral publications that sought to promote the fine and decorative arts to the middle and lower classes. This new market sprang both from the increasing wealth of English society and thus the growth of interest in “leisure” activities and from a widely held belief that ex- posing new classes of people to the arts promoted good morals and social order. The volume also contains essays by Mirjam Foot on bookbinding as art or craft and by Charles Sebag-Montefiore on catalogues of private art collections. To be sure, this compilation has all the virtues and limitations of a collection of specialist pieces. But this holds true for most of the volumes in this fine and long-running se- ries.—Michael Ryan, Columbia University. Library Services for Multicultural Pa- trons: Strategies to Encourage Library Use. Lanham, Md.: The Scarecrow Press, Inc., 2013. 338p. $65.00 (ISBN: 9780810887220). LC2012-029338. All libraries—public, academic, school, and special—have an opportunity to strengthen their communities by giving voice to its diverse members through pro- gramming, collections, services and, most important, by creating environments of inclusiveness, respect, empowerment, and empathy. Library Services for Multi- cultural Patrons: Strategies to Encourage Library Use is a comprehensive guide with information applicable to libraries of all types, broken into seven parts, thirty- seven chapters, and an index. From getting started and likely part- nerships to reaching out, making con- nections, programming that incorporates native languages, and how to use social media, these articles highlight librarians who have put aside their cultural as- sumptions by actively listening to and engaging with their multicultural pa- trons. Examples highlight those who were willing to study and practice other languages, who responded to requests for unique collections, and who conducted research that created culturally authentic programming. Part I includes six chapters on get- ting organized and finding partners and includes information on collaborating with campus partners such as the Office of Multicultural Affairs, creating an Inter- national Advisory Committee for a public library, and ways to engage the multicul- tural community in program planning. In Part II, the chapters focus on reach- ing students in academic libraries such as Appalachian State University where li- brarians recognized the growing number of international students and set out to in- crease global awareness—not just within the library, but on campus as well. To best 312 College & Research Libraries May 2013 meet the needs of incoming international scholars, librarians worked closely with the university’s Office of International Education and Development to stay in- formed about international recruitment, partnerships, and campus events related to global and cultural awareness. As a result, the library participates in a 2-day international student orientation event twice a year as well as universitywide diversity celebrations, International Education Week, and International Cof- fee Break. The next five chapters cover com- munity connections that were created by reaching out to the multicultural com- munity and partnering on opportunities such as the creation of a speaker series, poetry readings, and national book award presentations. Incorporating the popular literature of a culture, such as the foto- novelas, graphic novels, and manga, can be an important part of diverse cultures, providing a way to build community connections if they are part of library collections. Part IV applies technology offering free English classes, computer classes using native-speaking instructors, creating a “Welcome to the Library” DVD using subtitles and voiceovers in various lan- guages, and creating bilingual versions of the library website. More outreach initiatives are highlight- ed in Part V, including designing family literacy workshops, working with various cultures to develop oral histories, and col- laborating with health care professionals because research shows that libraries with a mission to provide consumer health information can play a pivotal role in helping users make informed healthcare decisions. Programming and events are described in Part VI with ideas for creating exhibits, themed events, author readings, cooking classes, and multicultural performances. There are suggestions for promotion of events by reaching out to local churches, multicultural businesses, apartment complexes, and nonprofits that serve non-English speakers. At the Charlotte Mecklenburg Library, they have created “English conversation clubs” that provide English language learners an opportunity to practice their speaking and listening skills. Reference services round out the last four chapters; Chapter 34 provides five points of general advice for working with people who have limited English proficiency over the phone, including the creation of a reference guide that includes common phrases in the languages the callers most often speak. Library Services for Multicultural Patrons provides an in-depth description of pro- grams and opportunities for creating mul- ticultural connections that have proven to be successful in academic, public, and school library settings, which makes it an important book for staff in all types of libraries.—Marcy Simons, University of Notre Dame. Planning and Constructing Book & Paper Conservation Laboratories: A Guide- book. Eds. Jennifer Hain Teper and Eric Alstrom. Chicago: Association for Library Collections & Technical Ser- vices, American Library Association, 2012. vii, 230p. $67.95; $61 for mem- bers of ALA (ISBN 9780838986011). LC2011-053444. This manual will be quite useful to in- stitutions, conservation staff members, or private conservators involved in the development of conservation laborato- ries. The value of the book stems from the qualifications of the editors and authors. Index to advertisers Amer. Philosophical Society cover 3 American Psychological Assoc. 217 Annual Reviews 222 Choice Reviews Online 307 EBSCO cover 2 MIT Press Journals cover 4 NRC Research Press 220 Philosophy Documentation Ctr. 242 SPIE 218