College and Research Libraries 234 College & Research Libraries least documented titles by what might otherwise be better-known writers, their absence creates a real loss. While these omissions are perhaps explicable if the editions were also missing from the origi- nal databases, other deficiencies in Fiction are not easily explained or excused. The mistakes have no discernible boundaries: famous and obscure authors, cloth and paper editions, major and minor publishers alike are all mistreated. Titles are omitted; editions are omitted or incor- rectly priced; entries are unnecessarily in- complete; nonfiction titles are listed as fic- tion; some entries are not even correctly alphabetized. Many editions published in the fifties, sixties, and seventies by major firms such as Knopf, Pantheon, Harper, Viking, and Little, Brown, and which have appeared in Books in Print, are not to be found in Fiction. For example, only one of the three hardcover editions of Nobel Prize winner Elias Canetti' s only novel is listed; the revised edition of Gore Vidal's May 1984 City and the Pillar is listed, but not the origi- nal; the hardcover editions of John Cheever's Wapshot Chronicle and Scandal are both omitted; numerous editions of Jack Kerouac are missing; at least one of Malcolm Bradbury's novels is absent. The errors are really so pervasive that the book must be considered profoundly unreli- able. Fiction finally strikes this reviewer as a kind of first draft, an exploratory mapping of a territory to be covered later in detail. Despite all its faults, Fiction is useful, and perhaps even without real competition as a single-source reference work. But be- cause of its extensive deficiencies, no au- thor entry can be assumed to be complete and accurate without some additional out- side confirmation. A new and thoroughly revised and corrected edition is called for; it's a shame that the work couldn't have been compiled and edited a little more carefully the first time.-Tom Haydon, Wes- sex Books. ABSTRACTS The following abstracts are based on those prepared by the ERIC Clearinghouse of Infor- mation Resources, School of Education, Syra- cuse University. · Documents with an ED number here may be ordered in either microfiche (MF) or paper copy (PC) from the ERIC Document Reproduction Service, P.O. Box 190, Arlington, VA 22210. Orders should include ED number, specify for- mat desired, and include payment for docu- ment and postage. Further information on ordering documents and on current postage charges may be obtained from a recent issue of Resources in Educa- tion. Public Online Catalogs and Research Li- braries. Final Report. By Douglas Ferguson and others. Research Li- braries Group, Stanford, Calif. Council on Library Resources, Washington, D.C. 1982. 195p. ED 229 014. MF- $0.83; PC-$12.32. In 1981 and 1982, the Research Libraries Group (RLG) and four other organizations par- ticipated in a coordinated study of public online catalog users and nonusers . Standard, self- administered questionnaires were used to gather data from 8,094 users and 3,981 nonus- . ers in thirty-one research, academic, commu- nity college, public, and governmental libraries with seventeen different online catalogs. This final report presents findings and implications of data collected at three institutions: Dart- mouth College, Northwestern University, and Stanford University, all members of the Associ- ation of Research Libraries (ARL). The data from th~se institutions are contrasted with those collected from twelve other ARL libraries. These data include uses of the public online cat- alogs, perceived problems, preferences for im- provement, and user and nonuser characteris- tics. The report also presents the results of a related special study that gathered qualitative evidence in structured interviews with library staff at Dartmouth, Northwestern, and Stan- ford. A final chapter discusses implications of the study and notes a general patron accep- tance of public online access catalogs . Appen- dixes include a list of participating libraries and computer systems, statistical analyses of data collected, sample questionnaires, and other documents. An executive summary and forty- seven tables are also provided . DO YOU THINK THIS TO BE A FAIR QUESTION? Ask 495 European publishers to standardize their serial bills to eoneformat • one currency • one expiration date Guess at their answers ... But once you concentrate your subscrip- tions with SWETS the miracle happens ... one currency (US$ or Can$), one renewal date, invoice date(s) of your choice. ~ swets- And with all these publishers ... SWETS - the key to reliable subscription handling and unrivaled ordering, claiming and paying procedures. Why go direct or use many agents if SWETS offers a complete solution. SWETS -a solid bridge between your library and European publishers. Ask for more information. See coupon below. Thank you . - - ----, ~ 1 Yes Send me the FREE Swets Information package I D Have a Swets representative contact me I Mr./Ms./Mrs. * I Title/Dept. Library Address I I I City State I Zip-code Country Swets North America Inc. Swets Subscription Service ~ne~ P.O. Box 517 P.O. Box 830 ..I Be~n PA 19312 USA 2160 SZ Lisse The Netherlands ---- -- 236 College & Research Libraries The Development of a Consumer Input Program for the National Library Ser- vice for the Blind and Physically Handi- capped (NLS/BPH) and Network Li- braries. Final Report. By David Cavenaugh. InterAmerica Research As- sociates, Rosslyn, Va. Library of Con- gress, Washington, D.C. National Li- brary Service for the Blind and Physically Handicapped. 1982. 179p. ED 226 741. MF-$0.83; PC-$12.32. This document presents a review of the cur- rent consumer relations activities of the Na- tional Library Service for the Blind and Physi- cally Handicapped (NLS/BPH) of the Library of Congress and an overall plan to improve NLS / BPH receipt of user suggestions, comments, opinions, or complaints through libraries that form the nationwide NLS/BPH distribution system. An overview of current user input ac- tivities in matrix format is provided, as well as a review of NLS/BPH responsibilities in meeting the special needs of its patrons. A plan is pre- sented for a consumer relations function at vari- ous levels-NLS/BPH cooperating regional and subregional libraries, and other NLS/BPH net- work agencies-with a discussion of staffing, . training, and utilization of user input in policy May 1984 formulation. A set of specific· consumer rela- tions activities for network libraries is pro- posed, based on library readership size and rel- ative resource level. Examples are given for the design of reader surveys, the development of formal or informal consumer advisory commit- tees, and the provision of staff training to in- crease sensitivity to patron input. A system of logging and tracking procedures is also pro- posed to assure proper flow of user information within the NLS/BPH network system. The re- port concludes with a final set of twelve recom- mendations to NLS/BPH. Libraries, Publishers and Photocopying: Final Report of Surveys. By Dennis D. McDonald and Colleen G. Bush.· King Research, Rockville, Md. Library of Congress, Washington, D.C. Copyright Office. 1982. 250p. Page A4 may notre- produce. ED 226 732. MF-$0.83; PC- not available from EDRS. The six surveys on photocopying and pub- lishing activity in America that are described in this report were conducted in 1981 to assess the effectiveness of the 1976 Copyright Act in bal- ancing the rights of creators and the needs of users for copyrighted works. An indication of j Our physical size and financial strength- necessary to make and honor commitments- indiCate the successful working relationships we have with thousands of libraries worldwide. But the plain truth is, simply, that it is our sensitivity to your unique requirements, and our flexibility in providing an exhaustive and relentless effort for total customer service that is our real strength. We want to work with you- to help you provide exceptional patron service , which is your strength. We can help. Write today- ii:t«•J SUBSCRIPTION SERVICES P.O. Box 1943 Birmingham, AL 35201 (205) 991-6600 ~1ne.co.~-\~ Telex: 78-2661 ~; 238 College & Research Libraries their statistical precision precedes detailed re- ports on each type of survey used. These re- ports discuss the methodology and results of: (1) a library survey of purchasing, photocopy- ing, reserve, online searching, and interlibrary lending and borrowing activities in U.S. public, academic, federal, and special libraries; (2) a second, more precise phase of the library sur- vey involving compilation of two logbooks for interlibrary loan transactions and staff- conducted photocopying of library materials in 150 selected U.S. libraries; (3) a survey of U.S. book and serial publishers covering their publi- cations, revenues, receipt of photocopying per- mission requests, licenses with document de- livery services, and sales of reprints and article copies; and (4) two library user surveys con- ductedin21 U.S . public, academic, federal , and special libraries to collect data on user photo- copying practices and requests for interlibrary loans. More than ninety tables of study findings are provided and four appendixes contain sam- ple questionnaires, log forms , cover letters, and survey instructions. California Libraries in the 1980s: Strate- gies for Service. By Claudia Buckner . California State Library, Sacramento. 1982. 32p. ED 229 050. MF-$0.83; PC- $3.32. May 1984 The product of consensus among representa- tives from all types of libraries in California, this document presents goals, objectives, and pro- cedures for enhancing statewide library ser- vices in the 1980s in order to better meet the in- formation needs of all people in the state . Nineteen objectives are described within four goal areas: (1) developing adequate and effec- tive library and information services and in- forming people about them; (2) designing and offering services that link people with what they want to know through the widest means possible; (3) developing statewide cooperation between academic, public, school, and special libraries and other information agencies; and ( 4) ensuring that libraries receive financial and community support adequate to meet the li- brary and information needs of the community. Procedures listed under each objective involve actions by a variety of institutions and organiza- tions, particularly by the California State Li- brary . It is noted that there is no legal mecha- nism to enforce the document's goals and objectives . Also included are a brief description of the California library environment, a list of persons involved in the creation of the docu- ment, a glossary of definitions and acronyms, and a detachable questionnaire to be used to register opinions of the document and indicate interest in helping to carry out·its objectives . DON'T TAKE THIS TEST ... unless you would like to learn more about publications from the world's largest biological and biomedical information service. QUESTIONS ANSWERS _,_~-.....,.......-..--;'\ 1. Biological Abstracts (BA), produced 1 Where would you look for journal artl· biweekly, provides informative . cle abstracts In any life science field? abstracts of current published A. Biological Abstracts research from the biological and B. Your local Bookstore biomedical journal literature. c. Library Card Catalogue 2. Rely on Biological Abstracts/RAM (also 2. Which publication provides over 1500 biweekly) to keep up with and select synopses of books In the life sciences materials for your life science collec· each year? tlon . In addition, BAIRRM Indexes A. Reader's Guide to Periodical notes, symposia papers, research Literature reports, reviews and meetings. B. Biological Abstracts/RAM (Reports, Reviews, Meetings) c. Scientific American 3. Who publishes BA and BAIRRM? 3_ We do. BioSciences Information Ser· vice , also known as BIOSIS. Disco"er ll1e 1l1i1~l \~orl'l A fascinating collection on microfilm of 19th-century and early 20th-century life in third-world regions recorded in hundreds of volumes of letters from American missionaries. Paper$ of the American Boa ret of Commissioners for For- eign Missions is. one of the most significant collections of corres- pondence dealing with life in third-world regions from 1812 to 1919. One of the most heavily used archives at Harvard University's Houghton Library, this microfilm collection is a primary source of research for anyone studying life in Africa, Asia, India, Ceylon, the Near East, China, the Pacific Islands, and the Americas during this time period. The collection is priced at $28,000 for Units 1-6. The first 3 units are no.w available. Unit 1-Letters from the Office of the Board to Foreign Correspondents, 1834-1919, 148 reels $5,300. Unit 2-Letters from Missions in Africa, 1834-1919,75 reels 2,400. Unit 3-Letters from Missions in Asia, 1831-1919, 164 reels 6,400. Availabe in 1984: Unit 4-Missions to India 7,000. Unit 5-The Near East 5,400. Prices slightly higher outside U.S. and Canada. To place an order, or for more information, call or write: 12 Lunar Drive/Drawer AB . Outside No. and So. America: Woodbridge, CT 06525 ~ P.O. Box 45 (203) 397-2600 Reading, RG1 8HF England TWX: 710-465-6345 TEL: 0734-583247 FAX: 203-397-3893 TELEX: 848336 NADL G earch publications r------------------------, 1 Mail Call 1 I __ I wish to place an order. Please contact me. I : __ Please forward more information on Papers of the American : 1 Board of Commissioners for Foreign Missions. 1 1 Name 1 I Title 1 1 Institution 1 I Address 1 City State Zip ____ _ I Phone I L------------------------~ 240 College & Research Libraries Academic Library Media Usage: Faculty and Student Use of the Independent Learning Center. By Susan P. Besemer. 1982. 15p. ED 226 744. MF-$0.83; PC- $1.82. This report describes a spring 1982 survey of faculty and student users and nonusers of li- brary audiovisual collections at the State Uni- versity of New York (SUNY)-Buffalo. User fre- quency, the composition of user patronage, preferred media formats for learning, and us- ers' perceptions of audiovisual services offered are described . A brief history is provided of the Independent Learning Center (ILC), which houses the audiovisual collections at SUNY- Buffalo's E. H . Butler Library . Survey response rates for faculty (26 percent) and students (62 percent) are noted. Survey findings are pre- sented, indicating that (1) faculty use both the library and the ILC less frequently than stu- dents; (2) ILC collections are seen primarily as audiovisual "reserve rooms"; (3) many stu- dents and faculty are underutilizing media items available on loan from ILC; ( 4) student and faculty users have extremely positive atti- tudes about the ILC facility and its services; and (5) faculty (67 percent) still prefer learning by reading while students are more evenly divided Heritage on Microfilnt Rare and out-of-print titles and documents on 35mm silver halide microfilm. • French Books before 1601 • Scandinavian Culture • 18th Century English Literature • Victorian Fiction • Literature of Folklore • Hispanic Culture Send for catalog and title information today. ~~rt:~~ ~CQ\AP?NY 70 Coolidge Hill Road Watertown, MA 02172 (617) 926-5557 May 1984 among reading (41 percent), listening (38 per- cent), and viewing (31 percent). Based on sur- vey results, active promotion of ILC services is recommended. The survey questionnaire is ap- pended, with associated frequencies of re- sponse for students and faculty given for each question. The Professionalization of Librarianship. Occasional Papers no.160. By Michael F. Winter. University of Illinois, Urbana-Champaign. Graduate School of Library and Information Science. 1983. 48p. ED 235 805. MF-$0.83; PC- not available from EDRS. This paper briefly reviews the origins of the modern professions and examines in detail three sociological models of the professions and the professionalization process, in each case supplying indications of relevance to the library field. Models discussed include the trait or at- tribute, the functional, and the power or occu- pational control models of professionalization. The paper reviews the strengths and weak- nesses of each of these sociological approaches in understanding the development of the li- brary occupation. Incidental attention is also paid to the general family of information- and knowledge-treating occupations (publishing, archival management, and information sci- ence) and to librarianship's position in this group . The nature of library work and the im- plications of the American Library Associa- tion's (ALA) position on library education and work force are discussed . William} . Goode's assertion that librarianship is not a profession is analyzed and refuted. The paper concludes by presenting a composite model for the library profession, suggesting that professional schools combined with a knowledge base con- stitute the institutionalization of the profession and that the combination of institutionaliza- tion, the existence of professional associations, and the strength of collective orientations yields professional autonomy. A copy of the au- thor's vita is provided. The Shattered Stereotype: The Academic Library in Technological Transition. By Constance L. Foster. 1983. 21p. ED 237 107. MF-$0.83; PC-$1.82. In academic libraries, neither technical ser- vices, public services, nor administration has escaped the impact of online information sys- tems. Online catalogs, network systems, inter- library lending, database searches, circulation control, automated technical processes, and an increasing number of nonbook materials are r-~ ~ A Prime Resource for ~~I t-~ Timely Information • 32 Social Issues for the '80s • Ideal for Reports • Thousands of Articles • Responsive to Individual Needs • An Instant Vertical File • Supplemented Annually FOR INFORMATION, CONTACT: SOCIAL ISSUES RESOURCES SERIES, INC. • P.O. BOX 2507, BOCA RATON, FLORIDA 33427 TELEPHONE: (305) 994~79 TOLL FREE: 1-800-327-0513 (except AX, FL I HI) 242 College & Research Libraries part of a technological transition that will trans- form libraries into dynamic information cen- ters. Library directors will still face pressures of accountability and new decisions for the most efficient use of computers within existing and new library operations. Budgets must include line items for retraining librarians. The issue of fees for services in database searching and in- terlibrary loan is critical, and assessment of the best methods for teaching patrons how to take advantage of this explosion of information May 1984 l means increased commitment of library re- sources and personnel. The library profession will assume a new identity as it incorporates the theories and practices of information science into graduate programs and existing libraries. Despite the applications of computer technol- ogy to library functions, however, what still re- mains is users, staff, and materials, the triad of past, present, and future libraries. Twenty-nine references are listed. OTHER PUBLICATIONS OF INTEREST Cheng, Peter. China. Santa Barbara, Calif.: ABC-Clio, 1984. World Bibliographical se- ries, no.35. 371p. $55. ISBN 0-903450-81-X. Gould, Jay R., and Wayne A. Losano. Opportu- nities in Technical Communications. Chicago: American Library Assn., 1984. 149p . $5.95 paper. LC 83-62314. (ALA order code 2021-H.) Guidelines for Handling Library Orders for In-print Monographic Publications. 2d ed . Prepared by the Bookdealer-Library Relations Committee of the Resources Section of the Resources and Technical Services Division, ALA. Chicago: American Library Assn., 1984. 21p. $3 paper . LC 83-22307. ISBN 0-8389-3299-1. Heim, Kathleen, and Peggy Sullivan. Opportu- nities in Library and Information Science. Chi- cago : American Library Assn., 1982. 147p. $5.95 paper. LC 81-85799. (ALA order code 2020-H.) Ladenson, Alex. American Library Laws. 5th ed . Chicago: American Library Assn., 1984 . 2,009p . $110 cloth . LC 83-21543. ISBN 0-8389- 0400-9. Large Type Books in Print 1984. New York: Bowker, 1984. 1,273p. $49.50. LC 74-102773. ISBN 0-8352-1618-7. Lincoln, Alan Jay. Crime in the Library: A Study of Patterns, Impact and Security . New York: Bowker, 1984. 89p. $26.95. LC 83-22288. ISBN 0-8352-1863-5. Lynch, Mary Jo. Sources of Libran; Statistics, 1972-1982: A Guide. Chicago: American Li- brary Assn., 1983. 48p. $7.95 paper. LC 83- 25835. ISBN 0-8389-3292-4. Magazine Industry Market Place 1984: The Direc- tory of American Periodical Publishing. New York: Bowker, 1984. 656p. $45. LC 79-6964. ISSN 0000-0434. ISBN 0-8352-1579-2 . Micro Software Report: Library Edition. V.2. Ed. by Jeanne M. Nolan . Chicago: American Li- brary Assn., 1983. 157p. $49.95 paper. (ALA order code 2018-H .) Morris, Leslie R., and Patsy F. Brautigam. Inter- library Loan Policies Directory. 2d ed. Chicago: American Library Assn., 1984. 448p. $27.50 paper. LC 83-11897. ISBN 0-8389-0393-2. Rice, James. Introduction to Library Automation. Littleton, Colo . : Libraries Unlimited, 1984. 223p . $28.50 U.S./$34 elsewhere. ISBN 0- 87287-413-3. Shera, James H. Introduction to Library Science: Basic Elements of Library Science. Littleton, Colo.: Libraries Unlimited, 1976 . 208p. $20 U.S ./$24 elsewhere. ISBN 0-87287-173-8. Smallwood, Carol. Exceptional Free Library Re- source Materials. Littleton, Colo.: Libraries Unlimited, 1984. 241p. $18.50 U.S. /$22 else- where. ISBN 0-87287-406-0. Smith, G. Stevenson. Accounting for Librarians and Other Not-for-Profit Managers. Chicago: American Library Assn., 1984. 470p. $50 cloth., LC 83-11896. ISBN 0-8389-0385-1. SPEC Kits #100-102. "Collection Security in ARL Libraries"; "User Studies in ARL Li- braries"; and "Copyright Policies in ARL Li- braries." SPEC Kits are available mainly by subscription from the SPEC Center, Office of Management Studies, ARL, 1527 New Hampshire Ave., NW, Washington, DC 20036 . Individual kits may be ordered for $15 each, prepaid. ARL members receive SPEC Kits for $7.50. Weingand, Darlene E. The Organic Public Li- brary. Littleton, Colo.: Libraries Unlimited, 1984. 208p . $23.50 U.S ./$28 elsewhere. ISBN 0-87287-429-X.