College and Research Libraries


360 I College & Research Libraries • July 1977 

purpose of the book is much the same and 
some of the same material is covered, this 
is a completely different work. 

Essentially a selected, annotated list of 
business books and reference sources em-
phasizing recent material in English and 
books published in the United States, the 
book is a distillation of experience of a 
business reference librarian at Baker Li-
brary at the Harvard Business School and 
reflects her expertise and personal assess-
ments. 

Roughly half of the book deals with basic 
sources: bibliographies, indexes and ab-
stracts, directories, statistical and financial 
sources, and data on current trends. The 
latter half deals with specific management 
functions with handbooks and basic text-
books appearing first in each chapter fol-
lowed by reference works. The concluding 
chapter lists a basic bookshelf. 

The detailed index by author, title, and 
subject demonstrates further the growth 
and change of the past few years. There are 
three entries concerning automation in 
Coman's 1964 index and almost a full page 
of entries on computers in Daniells' 1976 
index. It is to be hoped that plans are al-
ready underway for a new edition to come 
out a few years from now. One great value 
of this volume is its timeliness. A book with 
such timeliness and such broad coverage 
should also have some omissions and a few 
inaccuracies. These seem very hard to find. 
If I found any, I would let Ms. Daniells 
know for the next edition.-Barbara R. 
Healy, Management Library, University of 
Rochester, Rochester, New York. 

Hicks, Warren B., and Tillin, Alma M. 
Managing Multimedia Libraries, New 
York: Bowker, 1977. 264p. $13.95. LC 
76-49116. ISBN 0-8352-0628-9. 
Managing Multimedia Libraries is an im-

portant book. It might have been called 
Contemporary Library Management, for 
what library is there today which does not 
offer a multimedia approach? The title is, 
of course, related to Hicks and Tillin' s 
earlier work, Developing Multimedia Li-
braries (Bowker, 1970), which became a 
vade mecum for many librarians who were 
expanding their information resources. In 
this new work, the authors have drawn 

upon their extensive knowledge of the mul-
timedia environment (i.e., contemporary so-
ciety); they relate their knowledge and ex-
periences to the coordination of personnel 
management and to the planning and op-
erating of processes in the modern library. 

The work is comprehensive and carefully 
organized. Each chapter begins with an ab-
stract of the topics to be treated in that 
chapter and concludes with a summary of 
the key points discussed. Th~ bibliography 
is thorough, drawn from library literature, 
and provides both support for and further 
expansion of the topics treated. There is ~n 
appendix of sample job descriptions and an 
index. 

The central concept of the book is the 
application of management by objectives 
in a systematic and humane fashion. The 
authors advocate a dynamic management 
approach which analyzes, structures, and 
evaluates the entire system, thereby allow-
ing for and anticipating both change and 
progress within the organization. Hicks and 
Tillin demonstrate a broad acquaintance 
with management problems, both system-
based and people-based. Short case studies 
and examples of practical applications are 
used to clarify and illuminate the principles 
of management responsibilities and tech-
niques. These examples are real and rele-
vant. The situations and the solutions are 
human and humanely discussed, treating 
elements such as "fairness" and "considera-
tion" in the section dealing with personnel 
management. 

The authors address library management 
as a systematic process, derived from sound 
and tested principles of management the-
ory. Hicks and Tillin claim that "by using 
basic syste~s procedures and · supplying 
data and detail specific to libraries, the 
translation of management skills into an 
effective and comprehensive methodology 
of library planning and development func-
tioning can be achieved." And in this well-
written monograph, they lay a blueprint for 
implementation of the process which they 
describe. 

This new work should be required read-
ing for professional librarians, regardless of 
the level of their role in management. 
Those who are being "managed" need to 
be familiar with the basic ground rules 



being applied. As Hicks and Tillin state in 
the section on accountability: "The person-
nel of libraries is realizing that a different 
kind of management is required if library 
service is to react positively to the modifica-
tions that are dictated both by practical 
limitations currently imposed within the li-
brary and by rapidly occurring external 
changes." 

The chapters on budget, selection of re-
sources, processing, circulation, and refer-
ence will be eagerly read by librarians 
working in those areas. Each section of 
Managing Multimedia Libraries could well 
serve as · a discussion basis for in-service 
workshops and staff meetings. 

There is a wealth of practical and realis-
tic information in Managing Multimedia Li-
braries which should have appeal and ap-
plication for all types of libraries and li-
brarians. It should also serve as an excel-
lent text for library school courses. On a 
scale of one to five, this deserves a five-
star rating.-Gloria Terwilliger, Director, 
Learning Resources, Northern Virginia 
Community College, Alexandria Campus. 

Collective Bargaining in Higher Education: 
Its Implications for Governance and Fac-
ulty Status for Librarians. Proceedings 
of a Preconference Institute Sponsored 
by Academic Status Committee, Associa-
tion of College and Research Libraries, 
at San Francisco, June 27 and 28, 1975. 
Edited by Millicent D. Abell. ACRL 
Publications in Librarianship, no. 38. 
Chicago: American Library Assn., 1976. 
161p. $7.50. LC 76-51403. ISBN 0-
8389-3189-8. 

This is a compilation of the papers pre-
sented at the San Francisco ACRL precon-
ference in 1975, including edited audience 
questions and responses. There is also a 
useful appendix of "Background Papers" 
which, as the title indicates, might be a 
good place to start your reading of this vol-
ume. The appendix contains several re-
prints, including a glossary of labor terms, 
legal aspects, and descriptions of terms in 
a collective bargaining contract. The final 
part of the appendix gives a bibliography 
of sources for further information. 

In all, the volume is concise and well put 
together, which says something for the con-

Recent Publications I 361 

ference itself. Unfortunately, there is al-
ways such a lag in publishing proceedings 
that by the time most people read this, the 
material will already be two years old. 
Some of the concerns may have changed, 
but still this is a worthwhile compilation of 
information and ideas that are basic to any 
understanding of collective bargaining and 
its effects on academic governance in gen-
eral and, to a slightly less degree, on the 
status of librarians. Governance turned out 
to be a major issue in this volume. 

In his "Conference Summary" Kenneth 
Mortimer states: "I am sure you will get 
much more from this conference as you 
read the proceedings than from sitting here 
and listening to all of us talk at you." From 
one who was there I agree in part that 
some of the papers, particularly Jean R. 
Kennelly's, which contains many statistics, 
were more meaningful and easier to grasp 
in the written form. Obviously, the com-
bination of listening, reacting, and then 
reading brings it all together. 

The issues covered in the papers are 
governance as it is (well described by Don-
ald Wollett, director of employee relations 
for the State of New York); then jurisdic-
tion, or the legal right of unions to . or-
ganize; definition of who is in the bargain-
ing unit; the choice of an agent; and, finally, 
the consequences of that choice. 

The papers from the panel of people 
representing NEA, AAUP, AFT, and al-
ternative approaches through faculty asso-
ciations or no union were interesting, but 
very evidently, each author has his or her 
own axe to grind. Both Gwendolyn Cruzat 
and Kenneth Mortimer reminded the read-
ers of this by stating that a look must be 
taken at the leadership on their own cam-
pus or campuses-that this leadership will 
determine what any union or alternative 
group will be like. Cruzat in "Issues and 
Strategies for Academic Librarians" also 
warned that ". . . ·collective bargaining has 
been regarded by some librarians as a ve-
hicle for achieving parity in the academic 
community." The whole concept of why li-
brarians in particular, and also faculty, have 
chosen this route and its results is very in-
teresting and was alluded to by several of 
the participants. Jean Kennelly's paper, 
"The Current Status of Academic Librari-