College and Research Libraries DAVID J. NETZ Faculty Loan Policies in Michigan, Ohio, and Indiana A survey was made to determine the circulation policies for faculty in the college and university libraries of Indiana, Michigan, and Ohio; to determine whether or not they seemed to be satisfactory; and to elicit suggestions on how faculty loan policies could be improved. The respondents were divided into two statistical groups according to size of enrollment-larger institutions (over 1,500) and smaller institu- tions (under 1,500). The survey revealed that increasing enrollments and expanding research functions on campuses are necessitating more efficient control of library materials which historically has been ham- pered by lax faculty circulation policies. BECAUSE OF THE DEARTH of professional literature concerning the many ramifica- tions of academic library circulation pol- icies, a study of faculty loan policies was initiated. The purpose of this sur- vey was to determine what circulation policies existed for faculty in the college and university libraries of Indiana, Michigan, and Ohio; to determine whether the systems used seemed to be satisfactory; and to elicit suggestions on how they could be improved. The sur- vey was based on all institutions of high- er learning in the three states which ap- peared in the Education Directory 1965- 66-Higher Education, and were listed as having North Central Association of Colleges and Secondary Schools accred- itation. The total number of question- naires sent was 128. Of these, 105 were returned, which constituted 82 per cent of the total survey. Two returns were not complete enough to tabulate, so the This survey was undertaken jointly with Mrs. Kathryn Blackwood. Mr. N etz is on the library staff at Dordt College, Sioux Center, Iowa. following tables are based on a total of 103 questionnaires. Fifty-six institutions requested copies of the results of the survey, indicating rather widespread interest in the problem of faculty circu- lation policies. The questionnaire consisted entirely of open-ended questions which were de- signed to elicit answers based on indi- vidual opinions-there were no "right" or "wrong" answers. The questionnaire was similar in structure to one used in a 1963 nationwide random survey by Bob- inski.l ~ The respondents have been divided for statistical tabulation according to size of enrollment, which provided the most accessible criterion for common problems. 2 The larger institutions were considered to be the fifty-nine schools with enrollments over one thousand five hundred. The smaller institutions were the forty-four schools with enrollments under one thousand five hundred. 3 Also included in this group were all junior (t Footnotes are listed at the e nd of this article. I 45 46 I College & Research Libraries • January 1969 colleges, regardless of size, because their lack of research facilities and less com- prehensive academic programs tended to make their problems similar to those of the smaller institutions. STATISTICAL RESULTS 4 1. Is there a written policy statement in your library concerning faculty loan regulation? LI SI Total TABLE 1 PERCENTAGE HAVING WRITTEN PoLicY STATEMENTS Yes 49% (29) 27% (12) 40% (41) No 51% (30) 73% (32) 60% (62) It should be pointed out that the ma- jority of written policy statements were included in faculty manuals or universi- ty handbooks, rather than in formal, ad- ministrative policy statements of the li- brary. Also, the large number of nega- tive answers is quite surprising, since this apparently indicates that this im- portant public relations operation is han- dled by word-of-mouth or on a common- understanding basis. 2. How long do books circulate to facul- . ty members? Although a majority (55 per cent) of the librarians indicated some type of specified loan period for faculty mem- bers, in many cases these loan periods were indefinite because of the lack of enforcement of faculty regulations. Therefore it appears that more than 65 per cent of the libraries have little or no control over the length of time that a faculty member may have library ma- terial in his possession. 3. What is the faculty loan policy and period for the following? (This question concerned various types of special materials: e.g., periodi- cal, reference, reserve, and microprint materials.) The results of this question varied greatly and tended to indicate that special materials were handled on an individualized basis, according to the needs of the particular institution. 4. Are faculty members subject to an overdue fine? LI SI Total TABLE 4 5 PERCENTAGE OF FACULTY MEMBERS SuBJECT TO OvERDUE FINES Yes No 5% (3 ) 9% (4) 7% (7) 95% (56 ) 9 1% (40 ) 93% (96 ) Concerning the imposition of fines up- on faculty members, there seems to be almost unanimous agreement. Even the few libraries which did have fines for faculty members stated that these fines were of a theoretical nature, on special materials only, or seldom enforced. Many librarians, however, did indicate a desire to initiate a strict fine system for faculty violations of what the librar- ians viewed as liberal loan policies. 5. After what period of time is material recalled if wanted by another faculty member? TABLE 2 LENGTH OF FACULTY CIRCULATION BERIOD LI SI Total Indefinite 36% (21) 57% (25) 45% (46) Academic Period 32% (19) 27% (12) 30% (3 1 ) Less than A cad. Annual Per. 2.7 % (16) 5% (3 ) 7% ( 3) 9% (4 ) 18% (19) 7% (7 ) Faculty Loan Policies I 41 TABLE 5a RECALL TIME FOR MATERIAL WANTED BY FACULTY LI SI Total If wanted by a student? 2-4 weeks 54% (32) 41% (18) 48% (50) Immediate 36% (21) 39% (19) 37% (38) Not recalled 8% ( 5) 20% ( 9) 14% (14) No reply 2% (1) 1% (1) TABLE 5b RECALL TIME FOR MATERIAL WANTED BY STUDENTS LI SI Total 2-4 weeks 53% (31) 39% (17) 47% (48) Eighty-one out of the 102 who replied stated that no differentiation was made in recalling materials for faculty or for students. In studying the responses, however, one can see that the existing recall services definitely favor the facul- ty. For instance, in the institutions which reported a policy of not recalling material 14 per cent would not do so for faculty while 22 per cent would not perform this service for students. In the smaller institutions such comments as "tough luck for the students" exemplified a prevalent attitude among the librar- ians. This can also be verified by the fact that 32 per cent of the smaller in- stitutions did not have a material-recall service for the students. This factor of no recall coupled with the disparity of loan periods for faculty .and students certainly indicates the element of stu- dent discrimination in existing circula- tion policies. Finally, a contributing fac- Immediate 32% ( 19) 29% (13) 31% (32) Not recalled 13% ( 8) 32% ( 14) 22% (21) No reply 2% (1) 1% (1) tor in the frustration caused by the ex- isting recall procedures is the failure of the librarians to communicate effective- ly to the students the nature of their re- call privileges. 6. What percentage of recalls do you estimate were returned within a rea- sonable time? Even though the concept of "a rea- sonable time" was based on a subjective decision of each respondent, the majori- ty of librarians indicated a high degree of faculty cooperation in the return of recalled materials. The larger institutions seemed to have greater problems in this area of recall, and those with the great- est problems were definitely the large universities, as indicated by the fact that in the case of the institutions re- porting less than 75 per cent coopera- tion, all six of the "larger institutions" were in the large university category. TABLE 6 LI SI Total PERCENTAGE OF RECALLS RETURNED WITHIN A REASONABLE TIME 90-100% 60% (35) 68% (30) 63 % (65) 75-89% 25% (15) 16% ( 7) 21 % (22) Less than 7 5% 10% ( 6) 11 % ( 5) 11 % (11) No reply 5% (3) 5% (2) 5% (5) 48 I College & Research Libraries • January 1969 TABLE 7a INITIAL PROCEDURE TO RETRIEVE NoN-RETURNED MATERIAL FROM FAcULTY LI SI Total Written notice Phone call 75% (44) 64% (28) 70% (72) 8% (5) 2% (1) 6% (9) Personal 3% (2) 16% (7) 9% (9) Other 12% ( 7) 11% ( 5) 11% (12) No reply 2% (1) 7 % (3) 4 % (4) TABLE 7b FoLLOW-uP PROCEDURE TO RETRIEVE NoN-RETURNED MATERIAL FROM FAcuLTY Phone call Personal Written notice Invoice Contact superior Other No reply LI SI Total 30% ( 18) 16% ( 7) 24 % (25) 20% (12) 45% (20) 31 % (32) 12% ( 7) 9% ( 4) 11% (11) 7. What procedure is used to retrieve library material not returned by fac- ulty at the end of the specified loan period? (Initial contact) After material has been recalled and not returned? (Second contact) Written notices predominated ( 70 per cent) as the method of initial notifica- tion of non-returned material. Follow- up in the smaller libraries was usually done on a personal basis-either by phone or face-to-face. Although person- al contact, including face-to-face con- frontations and phone calls, was also used extensively (50 per cent) by the larger institutions for second contact, there was a trend ( 30 per cent) toward more disciplinary action among both groups. Some of the more stringent ac- tions included the withholding of pay checks, and notification of department chairmen concerning the delinquency of the faculty members with library ma- terials. A unique approach to this prob- lem was the inclusion of accounts of faculty irresponsibility with library ma- terials in the permanent records of the individual. This problem of material re- trieval has by no means been effectively solved, however, as indicated by one li- brarian who expressed his procedures as 9% (5) 5 % (2) 7 % (7) 7 % (4) 7 % (3) 7 % ( 7) 20% (12) 11% ( 5) 16% (17) 2% (1) 7 % ( 3) 4% (4) "We cry a lot," which seemed to express the sentiment of others. 8. Is there dissent or dissatisfaction voiced by the student body concern- ing your present faculty loan regula- tions? TABLE 8 STUDENT DISSENT CoNCERNING FACULTY LoAN REGULATIONS LI . SI Total Yes 21 % (12) 7% ( 3) 15% ( 15) No 79% (47) 91 % (40) 84% (87) No reply 2% (1) 1% (1) Student dissent was significantly greater in the larger institutions ( 21 per cent as compared with 7 per cent for the smaller schools), especially in the universities where there were vocal graduate students. Complaints of dis- crimination in lending practices and faculty abuse of library privileges were often cited by the students. One institu- tion in particular was in the midst of a major student protest against faculty ·abuses. These protests were expressed by means of student newspaper ex- poses and vehement editorials. 9. Are there complaints on the part of faculty members concerning loan reg- ulations imposed upon them? LI . SI Total TABLE 9 FACULTY COMPLAINTS CONCERNING LOAN REGULATIONS Yes 24% (14) 14% ( 6) 19% (20) No 73 % (43) 84% (37) 78% (80) No reply 3% (2) 2% (1) 3% (3) A greater percentage of the faculty of the larger schools ( 24 per cent) than the smaller schools ( 14 per cent) tend- ed toward open criticism of their col- leagues' abuse of library privileges and stated a desire for more effective faculty circulation regulations. On the other hand, some faculty members were per- sonally affronted by the laborious task of checking library materials in their possession for annual inventories. 10. What changes, if any, have been made in your faculty circulation policies during the last few years? TABLE 10 CHANGEs IN FACULTY CrncuLA noN PoLICIES LI SI Total Yes No 49% (29) 27% (12) 40% (4 1) 51% (30) 73% (32) 60% (62) The comments included with this question indicated that there have been recent attempts to revise faculty circu- lation policies. A much greater propor- tion of the changes in the larger institu- tions ( 49 per cent versus 27 per cent) seems to indicate a more pressing need for coping with increasing enrollments and growing demands upon all library facilities. The trend of these changes is definitely toward greater control of ma- terials ." This trend has manifested itself in limited loan periods, periodic library inventories, exclusion of faculty families from extended privileges, and stricter enforcement of library regulations con- cerned with faculty loan privileges. Only five of the forty-one librarians ( 12 per Faculty Loan Policies I 49 cent) who reported changes in faculty circulation policies stated that the change was toward liberalization of regulations. 11. Are you, as librarian, satisfied with your present policies concerning fac- ulty loans? TABLE 11 LIBRARIANS SATISFIED WITH PRESENT FACULTY LoAN PoLICIES LI . SI Total Yes No 61 % (36) 86% (38) 72% (74) 39% (23) 14% ( 6) 28% (29) Librarians in smaller institutions seem to have significantly fewer problems with faculty circulation than those in the larger schools. Most were satisfied with their present circumstances concerning faculty loans ( 86 per cent) and attrib- uted this to the small number of faculty members with whom they had frequent personal contact. Most of the problems which were mentioned at smaller insti- tutions concerned the abuse of library privileges by a small minority within the faculty. Within the larger institutions, however, there was a greater expression of dissatisfaction by the librarians. This dissatisfaction was strongly expressed by one librarian at a large university: No, I am not satisfied. No distinction should be made between faculty and stu- dents. The same loan privileges should be accorded to all persons eligible to use the academic library. The insistence of the professoriate that they are a race apart is a relic of the Middle Ages. The seques- tration of library materials for long periods of time in faculty offices or homes is in- tolerable. Furthermore, such permissive- ness works against them quite as much as it works against students. Academic li- braries must be able to control their col- lections, for only with control can they satisfy the entire university community. Although the preceding statement is 50 I College & Research Libraries • January 1969 more verbose than the average response, in reviewing the results of the survey it is apparent that the population explo- sion on college campuses and the ex- panding research functions of the col- lege and university library are necessi- tating more efficient control of materials in order to meet the demands of schol- arship by all library users. Faculty cen· sure by administrative action in cases of habitual abuse of library privileges, stricter overdue and recall policies, es- tablishment of unilateral circulation pol- icies for all members of the academic community, and the desire for other forms of stricter control of library ma- terials were cited as means of increasing library service for all academic library patrons. There seems to be a general lack of control in the existing faculty circulation policies, as shown by ineffective recall procedures and unlimited loan periods for faculty. There is a growing aware- ness by librarians that the availability of library materials must be assured for every member of the academic commu- nity. From the various responses of the librarians it seems that the smaller li- braries have not yet felt the research- oriented taxing of library resources, and thus the librarians of smaller institutions Jimit their criticism of circulation prob- lems to a minority abuse by faculty, rather than to the entire system of facul- ty privilege. On the other hand, many large university libraries are facing vary- ing stages of crisis in their attempts to maintain good public relations with all segments of the academic population, a . result of the unrealistic concept of non- controlled circulation of library materials by f~lCulty members. Currently there is no universal circulation policy for all the academic libraries of this country. Therefore, constant awareness of the changing needs of the academic com- munity must dictate the library circula- tion policies for each institution, and every policy must assure the availability of the library's resources to all patrons. •• NOTES 1 George S. Bobinski, "Survey of Faculty Loan Pol- icies," College & Research Libraries, XXIV (November 1963)' 483-86. ~ A second alternative would have been to divide the respondents by the size of their library holdings. How- ever, this information was not available at the time that the results of this survey were tabulated. 3 Although the enrollment of 1,500 was an arbitrary choice as the dividing point between the two size groups, the writer defends its validity on the basis that it presents a representative picture of the similarity of distribution between the sample ( 103 institutions) and the universe ( 128 institutions). 4 Results are in terms of percentage for each cate- gory. Number in parentheses represents total responses for each cell. LI = Larger Institutions. SI = Smaller Institutions. 5 There is no Table III, due to non-tabulation of question 3.