id sid tid token lemma pos ital-3334 1 1 78 78 NUM ital-3334 1 2 information information NOUN ital-3334 1 3 technology technology NOUN ital-3334 1 4 and and CCONJ ital-3334 1 5 libraries library NOUN ital-3334 1 6 | | ADJ ital-3334 1 7 june june PROPN ital-3334 1 8 2006 2006 NUM ital-3334 1 9 in in ADP ital-3334 1 10 the the DET ital-3334 1 11 early early ADJ ital-3334 1 12 years year NOUN ital-3334 1 13 of of ADP ital-3334 1 14 modern modern ADJ ital-3334 1 15 information information NOUN ital-3334 1 16 retrieval retrieval NOUN ital-3334 1 17 , , PUNCT ital-3334 1 18 the the DET ital-3334 1 19 fundamental fundamental ADJ ital-3334 1 20 way way NOUN ital-3334 1 21 in in ADP ital-3334 1 22 which which PRON ital-3334 1 23 we we PRON ital-3334 1 24 understood understand VERB ital-3334 1 25 and and CCONJ ital-3334 1 26 evaluated evaluate VERB ital-3334 1 27 search search NOUN ital-3334 1 28 performance performance NOUN ital-3334 1 29 was be AUX ital-3334 1 30 by by ADP ital-3334 1 31 measuring measure VERB ital-3334 1 32 precision precision NOUN ital-3334 1 33 and and CCONJ ital-3334 1 34 recall recall NOUN ital-3334 1 35 . . PUNCT ital-3334 2 1 in in ADP ital-3334 2 2 recent recent ADJ ital-3334 2 3 decades decade NOUN ital-3334 2 4 , , PUNCT ital-3334 2 5 however however ADV ital-3334 2 6 , , PUNCT ital-3334 2 7 models model NOUN ital-3334 2 8 of of ADP ital-3334 2 9 evaluation evaluation NOUN ital-3334 2 10 have have AUX ital-3334 2 11 expanded expand VERB ital-3334 2 12 to to PART ital-3334 2 13 incorporate incorporate VERB ital-3334 2 14 the the DET ital-3334 2 15 information information NOUN ital-3334 2 16 - - PUNCT ital-3334 2 17 seeking seek VERB ital-3334 2 18 task task NOUN ital-3334 2 19 and and CCONJ ital-3334 2 20 the the DET ital-3334 2 21 quality quality NOUN ital-3334 2 22 of of ADP ital-3334 2 23 its its PRON ital-3334 2 24 outcome outcome NOUN ital-3334 2 25 , , PUNCT ital-3334 2 26 as as ADV ital-3334 2 27 well well ADV ital-3334 2 28 as as ADP ital-3334 2 29 the the DET ital-3334 2 30 value value NOUN ital-3334 2 31 of of ADP ital-3334 2 32 the the DET ital-3334 2 33 information information NOUN ital-3334 2 34 to to ADP ital-3334 2 35 the the DET ital-3334 2 36 user user NOUN ital-3334 2 37 . . PUNCT ital-3334 3 1 we we PRON ital-3334 3 2 have have AUX ital-3334 3 3 developed develop VERB ital-3334 3 4 a a DET ital-3334 3 5 systems system NOUN ital-3334 3 6 engineering engineering NOUN ital-3334 3 7 - - PUNCT ital-3334 3 8 based base VERB ital-3334 3 9 methodology methodology NOUN ital-3334 3 10 for for ADP ital-3334 3 11 improving improve VERB ital-3334 3 12 the the DET ital-3334 3 13 whole whole ADJ ital-3334 3 14 search search NOUN ital-3334 3 15 experience experience NOUN ital-3334 3 16 . . PUNCT ital-3334 4 1 the the DET ital-3334 4 2 approach approach NOUN ital-3334 4 3 focuses focus VERB ital-3334 4 4 on on ADP ital-3334 4 5 understanding understand VERB ital-3334 4 6 users user NOUN ital-3334 4 7 ’ ' PUNCT ital-3334 4 8 information information NOUN ital-3334 4 9 - - PUNCT ital-3334 4 10 seeking seek VERB ital-3334 4 11 problems problem NOUN ital-3334 4 12 , , PUNCT ital-3334 4 13 understanding understanding NOUN ital-3334 4 14 who who PRON ital-3334 4 15 has have VERB ital-3334 4 16 the the DET ital-3334 4 17 problems problem NOUN ital-3334 4 18 , , PUNCT ital-3334 4 19 and and CCONJ ital-3334 4 20 applying apply VERB ital-3334 4 21 solutions solution NOUN ital-3334 4 22 that that PRON ital-3334 4 23 address address VERB ital-3334 4 24 these these DET ital-3334 4 25 problems problem NOUN ital-3334 4 26 . . PUNCT ital-3334 5 1 this this DET ital-3334 5 2 information information NOUN ital-3334 5 3 is be AUX ital-3334 5 4 gathered gather VERB ital-3334 5 5 through through ADP ital-3334 5 6 ongoing ongoing ADJ ital-3334 5 7 analysis analysis NOUN ital-3334 5 8 of of ADP ital-3334 5 9 site site NOUN ital-3334 5 10 - - PUNCT ital-3334 5 11 usage usage NOUN ital-3334 5 12 reports report NOUN ital-3334 5 13 , , PUNCT ital-3334 5 14 satisfaction satisfaction NOUN ital-3334 5 15 surveys survey NOUN ital-3334 5 16 , , PUNCT ital-3334 5 17 help help VERB ital-3334 5 18 desk desk NOUN ital-3334 5 19 reports report NOUN ital-3334 5 20 , , PUNCT ital-3334 5 21 and and CCONJ ital-3334 5 22 a a DET ital-3334 5 23 working work VERB ital-3334 5 24 relationship relationship NOUN ital-3334 5 25 with with ADP ital-3334 5 26 the the DET ital-3334 5 27 business business NOUN ital-3334 5 28 owners owner NOUN ital-3334 5 29 . . PUNCT ital-3334 6 1 ■ ■ PUNCT ital-3334 6 2 evaluation evaluation NOUN ital-3334 6 3 models model NOUN ital-3334 6 4 in in ADP ital-3334 6 5 the the DET ital-3334 6 6 early early ADJ ital-3334 6 7 years year NOUN ital-3334 6 8 of of ADP ital-3334 6 9 modern modern ADJ ital-3334 6 10 information information NOUN ital-3334 6 11 retrieval retrieval NOUN ital-3334 6 12 , , PUNCT ital-3334 6 13 the the DET ital-3334 6 14 fundamental fundamental ADJ ital-3334 6 15 way way NOUN ital-3334 6 16 in in ADP ital-3334 6 17 which which PRON ital-3334 6 18 we we PRON ital-3334 6 19 understood understand VERB ital-3334 6 20 and and CCONJ ital-3334 6 21 evaluated evaluate VERB ital-3334 6 22 search search NOUN ital-3334 6 23 performance performance NOUN ital-3334 6 24 was be AUX ital-3334 6 25 by by ADP ital-3334 6 26 measuring measure VERB ital-3334 6 27 precision precision NOUN ital-3334 6 28 and and CCONJ ital-3334 6 29 recall.1 recall.1 VERB ital-3334 6 30 in in ADP ital-3334 6 31 recent recent ADJ ital-3334 6 32 decades decade NOUN ital-3334 6 33 , , PUNCT ital-3334 6 34 however however ADV ital-3334 6 35 , , PUNCT ital-3334 6 36 models model NOUN ital-3334 6 37 of of ADP ital-3334 6 38 evaluation evaluation NOUN ital-3334 6 39 have have AUX ital-3334 6 40 expanded expand VERB ital-3334 6 41 to to PART ital-3334 6 42 incorporate incorporate VERB ital-3334 6 43 the the DET ital-3334 6 44 information information NOUN ital-3334 6 45 - - PUNCT ital-3334 6 46 seeking seek VERB ital-3334 6 47 task task NOUN ital-3334 6 48 and and CCONJ ital-3334 6 49 the the DET ital-3334 6 50 quality quality NOUN ital-3334 6 51 of of ADP ital-3334 6 52 its its PRON ital-3334 6 53 outcome outcome NOUN ital-3334 6 54 , , PUNCT ital-3334 6 55 cognitive cognitive ADJ ital-3334 6 56 models model NOUN ital-3334 6 57 of of ADP ital-3334 6 58 information information NOUN ital-3334 6 59 behavior behavior NOUN ital-3334 6 60 , , PUNCT ital-3334 6 61 as as ADV ital-3334 6 62 well well ADV ital-3334 6 63 as as ADP ital-3334 6 64 the the DET ital-3334 6 65 value value NOUN ital-3334 6 66 of of ADP ital-3334 6 67 the the DET ital-3334 6 68 information information NOUN ital-3334 6 69 to to ADP ital-3334 6 70 the the DET ital-3334 6 71 user.2 user.2 NOUN ital-3334 6 72 the the DET ital-3334 6 73 conceptual conceptual ADJ ital-3334 6 74 framework framework NOUN ital-3334 6 75 for for ADP ital-3334 6 76 holistic holistic ADJ ital-3334 6 77 evaluation evaluation NOUN ital-3334 6 78 of of ADP ital-3334 6 79 libraries library NOUN ital-3334 6 80 described describe VERB ital-3334 6 81 by by ADP ital-3334 6 82 nicholson nicholson NOUN ital-3334 6 83 defines define VERB ital-3334 6 84 multiple multiple ADJ ital-3334 6 85 perspectives perspective NOUN ital-3334 6 86 ( ( PUNCT ital-3334 6 87 internal internal ADJ ital-3334 6 88 and and CCONJ ital-3334 6 89 external external ADJ ital-3334 6 90 views view NOUN ital-3334 6 91 of of ADP ital-3334 6 92 the the DET ital-3334 6 93 library library NOUN ital-3334 6 94 system system NOUN ital-3334 6 95 as as ADV ital-3334 6 96 well well ADV ital-3334 6 97 as as ADP ital-3334 6 98 internal internal ADJ ital-3334 6 99 and and CCONJ ital-3334 6 100 external external ADJ ital-3334 6 101 views view NOUN ital-3334 6 102 of of ADP ital-3334 6 103 its its PRON ital-3334 6 104 use use NOUN ital-3334 6 105 ) ) PUNCT ital-3334 6 106 from from ADP ital-3334 6 107 which which PRON ital-3334 6 108 to to PART ital-3334 6 109 measure measure VERB ital-3334 6 110 and and CCONJ ital-3334 6 111 evaluate evaluate VERB ital-3334 6 112 a a DET ital-3334 6 113 library library NOUN ital-3334 6 114 system.3 system.3 NOUN ital-3334 6 115 the the DET ital-3334 6 116 work work NOUN ital-3334 6 117 described describe VERB ital-3334 6 118 in in ADP ital-3334 6 119 this this DET ital-3334 6 120 paper paper NOUN ital-3334 6 121 is be AUX ital-3334 6 122 consistent consistent ADJ ital-3334 6 123 with with ADP ital-3334 6 124 these these DET ital-3334 6 125 frameworks framework NOUN ital-3334 6 126 as as SCONJ ital-3334 6 127 it it PRON ital-3334 6 128 emphasizes emphasize VERB ital-3334 6 129 that that SCONJ ital-3334 6 130 , , PUNCT ital-3334 6 131 while while SCONJ ital-3334 6 132 efforts effort NOUN ital-3334 6 133 to to PART ital-3334 6 134 improve improve VERB ital-3334 6 135 search search NOUN ital-3334 6 136 may may AUX ital-3334 6 137 focus focus VERB ital-3334 6 138 on on ADP ital-3334 6 139 optimizing optimize VERB ital-3334 6 140 precision precision NOUN ital-3334 6 141 or or CCONJ ital-3334 6 142 recall recall NOUN ital-3334 6 143 , , PUNCT ital-3334 6 144 it it PRON ital-3334 6 145 is be AUX ital-3334 6 146 equally equally ADV ital-3334 6 147 important important ADJ ital-3334 6 148 to to PART ital-3334 6 149 recognize recognize VERB ital-3334 6 150 that that SCONJ ital-3334 6 151 the the DET ital-3334 6 152 search search NOUN ital-3334 6 153 experience experience NOUN ital-3334 6 154 involves involve VERB ital-3334 6 155 more more ADJ ital-3334 6 156 than than ADP ital-3334 6 157 a a DET ital-3334 6 158 perfect perfect ADJ ital-3334 6 159 set set NOUN ital-3334 6 160 of of ADP ital-3334 6 161 high high ADJ ital-3334 6 162 - - PUNCT ital-3334 6 163 precision precision NOUN ital-3334 6 164 , , PUNCT ital-3334 6 165 high high ADJ ital-3334 6 166 - - PUNCT ital-3334 6 167 recall recall NOUN ital-3334 6 168 search search NOUN ital-3334 6 169 results result NOUN ital-3334 6 170 . . PUNCT ital-3334 7 1 the the DET ital-3334 7 2 total total ADJ ital-3334 7 3 search search NOUN ital-3334 7 4 experience experience NOUN ital-3334 7 5 and and CCONJ ital-3334 7 6 how how SCONJ ital-3334 7 7 well well ADV ital-3334 7 8 the the DET ital-3334 7 9 system system NOUN ital-3334 7 10 actually actually ADV ital-3334 7 11 helps help VERB ital-3334 7 12 the the DET ital-3334 7 13 user user NOUN ital-3334 7 14 solve solve VERB ital-3334 7 15 the the DET ital-3334 7 16 search search NOUN ital-3334 7 17 task task NOUN ital-3334 7 18 must must AUX ital-3334 7 19 be be AUX ital-3334 7 20 evaluated evaluate VERB ital-3334 7 21 . . PUNCT ital-3334 8 1 a a DET ital-3334 8 2 search search NOUN ital-3334 8 3 experience experience NOUN ital-3334 8 4 begins begin VERB ital-3334 8 5 when when SCONJ ital-3334 8 6 users user NOUN ital-3334 8 7 enter enter VERB ital-3334 8 8 words word NOUN ital-3334 8 9 in in ADP ital-3334 8 10 a a DET ital-3334 8 11 search search NOUN ital-3334 8 12 box box NOUN ital-3334 8 13 . . PUNCT ital-3334 9 1 it it PRON ital-3334 9 2 continues continue VERB ital-3334 9 3 when when SCONJ ital-3334 9 4 the the DET ital-3334 9 5 users user NOUN ital-3334 9 6 view view VERB ital-3334 9 7 some some DET ital-3334 9 8 representation representation NOUN ital-3334 9 9 ( ( PUNCT ital-3334 9 10 such such ADJ ital-3334 9 11 as as ADP ital-3334 9 12 a a DET ital-3334 9 13 list list NOUN ital-3334 9 14 or or CCONJ ital-3334 9 15 a a DET ital-3334 9 16 table table NOUN ital-3334 9 17 ) ) PUNCT ital-3334 9 18 of of ADP ital-3334 9 19 candidate candidate NOUN ital-3334 9 20 answers answer NOUN ital-3334 9 21 to to ADP ital-3334 9 22 their their PRON ital-3334 9 23 queries query NOUN ital-3334 9 24 . . PUNCT ital-3334 10 1 it it PRON ital-3334 10 2 includes include VERB ital-3334 10 3 the the DET ital-3334 10 4 users user NOUN ital-3334 10 5 ’ ' PUNCT ital-3334 10 6 reactions reaction NOUN ital-3334 10 7 to to ADP ital-3334 10 8 the the DET ital-3334 10 9 usefulness usefulness NOUN ital-3334 10 10 of of ADP ital-3334 10 11 those those DET ital-3334 10 12 answers answer NOUN ital-3334 10 13 and and CCONJ ital-3334 10 14 their their PRON ital-3334 10 15 representation representation NOUN ital-3334 10 16 in in ADP ital-3334 10 17 satisfying satisfy VERB ital-3334 10 18 information information NOUN ital-3334 10 19 needs need NOUN ital-3334 10 20 , , PUNCT ital-3334 10 21 and and CCONJ ital-3334 10 22 continues continue VERB ital-3334 10 23 with with ADP ital-3334 10 24 the the DET ital-3334 10 25 users user NOUN ital-3334 10 26 clicking click VERB ital-3334 10 27 on on ADP ital-3334 10 28 a a DET ital-3334 10 29 link link NOUN ital-3334 10 30 ( ( PUNCT ital-3334 10 31 or or CCONJ ital-3334 10 32 links link NOUN ital-3334 10 33 ) ) PUNCT ital-3334 10 34 to to PART ital-3334 10 35 view view VERB ital-3334 10 36 content content NOUN ital-3334 10 37 . . PUNCT ital-3334 11 1 optimizing optimize VERB ital-3334 11 2 search search NOUN ital-3334 11 3 results result NOUN ital-3334 11 4 without without ADP ital-3334 11 5 considering consider VERB ital-3334 11 6 the the DET ital-3334 11 7 rest rest NOUN ital-3334 11 8 of of ADP ital-3334 11 9 the the DET ital-3334 11 10 search search NOUN ital-3334 11 11 experience experience NOUN ital-3334 11 12 and and CCONJ ital-3334 11 13 without without ADP ital-3334 11 14 considering consider VERB ital-3334 11 15 user user NOUN ital-3334 11 16 behavior behavior NOUN ital-3334 11 17 is be AUX ital-3334 11 18 missing miss VERB ital-3334 11 19 an an DET ital-3334 11 20 opportunity opportunity NOUN ital-3334 11 21 to to PART ital-3334 11 22 further far ADV ital-3334 11 23 improve improve VERB ital-3334 11 24 user user NOUN ital-3334 11 25 success success NOUN ital-3334 11 26 . . PUNCT ital-3334 12 1 for for ADP ital-3334 12 2 example example NOUN ital-3334 12 3 , , PUNCT ital-3334 12 4 the the DET ital-3334 12 5 experience experience NOUN ital-3334 12 6 is be AUX ital-3334 12 7 a a DET ital-3334 12 8 failure failure NOUN ital-3334 12 9 if if SCONJ ital-3334 12 10 typical typical ADJ ital-3334 12 11 users user NOUN ital-3334 12 12 can can AUX ital-3334 12 13 not not PART ital-3334 12 14 recognize recognize VERB ital-3334 12 15 the the DET ital-3334 12 16 answers answer NOUN ital-3334 12 17 to to ADP ital-3334 12 18 their their PRON ital-3334 12 19 information information NOUN ital-3334 12 20 need need VERB ital-3334 12 21 because because SCONJ ital-3334 12 22 the the DET ital-3334 12 23 items item NOUN ital-3334 12 24 lack lack VERB ital-3334 12 25 a a DET ital-3334 12 26 recognizable recognizable ADJ ital-3334 12 27 title title NOUN ital-3334 12 28 or or CCONJ ital-3334 12 29 an an DET ital-3334 12 30 informative informative ADJ ital-3334 12 31 description description NOUN ital-3334 12 32 , , PUNCT ital-3334 12 33 or or CCONJ ital-3334 12 34 they they PRON ital-3334 12 35 involve involve VERB ital-3334 12 36 extensive extensive ADJ ital-3334 12 37 scrolling scrolling NOUN ital-3334 12 38 or or CCONJ ital-3334 12 39 hard hard ADJ ital-3334 12 40 - - PUNCT ital-3334 12 41 to to PART ital-3334 12 42 - - PUNCT ital-3334 12 43 use use NOUN ital-3334 12 44 content content NOUN ital-3334 12 45 . . PUNCT ital-3334 13 1 ■ ■ PUNCT ital-3334 13 2 proposed propose VERB ital-3334 13 3 solutions solution NOUN ital-3334 13 4 problems problem NOUN ital-3334 13 5 with with ADP ital-3334 13 6 search search NOUN ital-3334 13 7 , , PUNCT ital-3334 13 8 such such ADJ ital-3334 13 9 as as ADP ital-3334 13 10 low low ADJ ital-3334 13 11 precision precision NOUN ital-3334 13 12 or or CCONJ ital-3334 13 13 low low ADJ ital-3334 13 14 recall recall NOUN ital-3334 13 15 , , PUNCT ital-3334 13 16 are be AUX ital-3334 13 17 often often ADV ital-3334 13 18 addressed address VERB ital-3334 13 19 by by ADP ital-3334 13 20 either either DET ital-3334 13 21 metadata metadata ADJ ital-3334 13 22 solutions solution NOUN ital-3334 13 23 ( ( PUNCT ital-3334 13 24 adding add VERB ital-3334 13 25 topical topical ADJ ital-3334 13 26 tags tag NOUN ital-3334 13 27 to to ADP ital-3334 13 28 content content NOUN ital-3334 13 29 objects object NOUN ital-3334 13 30 based base VERB ital-3334 13 31 on on ADP ital-3334 13 32 controlled control VERB ital-3334 13 33 vocabularies vocabulary NOUN ital-3334 13 34 ) ) PUNCT ital-3334 13 35 or or CCONJ ital-3334 13 36 replacement replacement NOUN ital-3334 13 37 of of ADP ital-3334 13 38 the the DET ital-3334 13 39 search search NOUN ital-3334 13 40 engine engine NOUN ital-3334 13 41 . . PUNCT ital-3334 14 1 the the DET ital-3334 14 2 problems problem NOUN ital-3334 14 3 with with ADP ital-3334 14 4 the the DET ital-3334 14 5 metadata metadata PROPN ital-3334 14 6 approach approach NOUN ital-3334 14 7 include include VERB ital-3334 14 8 the the DET ital-3334 14 9 time time NOUN ital-3334 14 10 and and CCONJ ital-3334 14 11 effort effort NOUN ital-3334 14 12 required require VERB ital-3334 14 13 to to PART ital-3334 14 14 establish establish VERB ital-3334 14 15 , , PUNCT ital-3334 14 16 evolve evolve VERB ital-3334 14 17 , , PUNCT ital-3334 14 18 and and CCONJ ital-3334 14 19 maintain maintain VERB ital-3334 14 20 taxonomies taxonomy NOUN ital-3334 14 21 , , PUNCT ital-3334 14 22 and and CCONJ ital-3334 14 23 the the DET ital-3334 14 24 need need NOUN ital-3334 14 25 for for ADP ital-3334 14 26 trained train VERB ital-3334 14 27 intermediaries intermediary NOUN ital-3334 14 28 to to PART ital-3334 14 29 apply apply VERB ital-3334 14 30 the the DET ital-3334 14 31 tags.4 tags.4 NOUN ital-3334 14 32 a a DET ital-3334 14 33 community community NOUN ital-3334 14 34 of of ADP ital-3334 14 35 stakeholders stakeholder NOUN ital-3334 14 36 may may AUX ital-3334 14 37 be be AUX ital-3334 14 38 convened convene VERB ital-3334 14 39 to to PART ital-3334 14 40 define define VERB ital-3334 14 41 the the DET ital-3334 14 42 controlled control VERB ital-3334 14 43 vocabulary vocabulary NOUN ital-3334 14 44 , , PUNCT ital-3334 14 45 but but CCONJ ital-3334 14 46 often often ADV ital-3334 14 47 the the DET ital-3334 14 48 lowest low ADJ ital-3334 14 49 common common ADJ ital-3334 14 50 denominator denominator NOUN ital-3334 14 51 prevails prevail NOUN ital-3334 14 52 , , PUNCT ital-3334 14 53 the the DET ital-3334 14 54 champions champion NOUN ital-3334 14 55 and and CCONJ ital-3334 14 56 stakeholders stakeholder NOUN ital-3334 14 57 leave leave VERB ital-3334 14 58 , , PUNCT ital-3334 14 59 and and CCONJ ital-3334 14 60 no no DET ital-3334 14 61 one one NOUN ital-3334 14 62 is be AUX ital-3334 14 63 happy happy ADJ ital-3334 14 64 with with ADP ital-3334 14 65 the the DET ital-3334 14 66 resulting result VERB ital-3334 14 67 standard standard NOUN ital-3334 14 68 . . PUNCT ital-3334 15 1 even even ADV ital-3334 15 2 with with ADP ital-3334 15 3 trained train VERB ital-3334 15 4 intermediaries intermediary NOUN ital-3334 15 5 , , PUNCT ital-3334 15 6 inter inter ADJ ital-3334 15 7 - - ADJ ital-3334 15 8 indexer indexer ADJ ital-3334 15 9 inconsistency inconsistency NOUN ital-3334 15 10 compromises compromise VERB ital-3334 15 11 this this DET ital-3334 15 12 approach approach NOUN ital-3334 15 13 , , PUNCT ital-3334 15 14 and and CCONJ ital-3334 15 15 inconsistent inconsistent ADJ ital-3334 15 16 term term NOUN ital-3334 15 17 application application NOUN ital-3334 15 18 can can AUX ital-3334 15 19 cause cause VERB ital-3334 15 20 degradation degradation NOUN ital-3334 15 21 of of ADP ital-3334 15 22 search search NOUN ital-3334 15 23 results.5 results.5 X ital-3334 15 24 another another DET ital-3334 15 25 shortcoming shortcoming NOUN ital-3334 15 26 of of ADP ital-3334 15 27 the the DET ital-3334 15 28 metadata metadata PROPN ital-3334 15 29 approach approach NOUN ital-3334 15 30 is be AUX ital-3334 15 31 that that SCONJ ital-3334 15 32 a a DET ital-3334 15 33 specific specific ADJ ital-3334 15 34 metadata metadata NOUN ital-3334 15 35 classification classification NOUN ital-3334 15 36 is be AUX ital-3334 15 37 just just ADV ital-3334 15 38 a a DET ital-3334 15 39 snapshot snapshot NOUN ital-3334 15 40 in in ADP ital-3334 15 41 time time NOUN ital-3334 15 42 and and CCONJ ital-3334 15 43 assumes assume VERB ital-3334 15 44 that that SCONJ ital-3334 15 45 there there PRON ital-3334 15 46 is be VERB ital-3334 15 47 only only ADV ital-3334 15 48 one one NUM ital-3334 15 49 particular particular ADJ ital-3334 15 50 hierarchy hierarchy NOUN ital-3334 15 51 of of ADP ital-3334 15 52 the the DET ital-3334 15 53 information information NOUN ital-3334 15 54 in in ADP ital-3334 15 55 the the DET ital-3334 15 56 corpus corpus NOUN ital-3334 15 57 . . PUNCT ital-3334 16 1 in in ADP ital-3334 16 2 reality reality NOUN ital-3334 16 3 , , PUNCT ital-3334 16 4 however however ADV ital-3334 16 5 , , PUNCT ital-3334 16 6 there there PRON ital-3334 16 7 is be VERB ital-3334 16 8 almost almost ADV ital-3334 16 9 always always ADV ital-3334 16 10 more more ADJ ital-3334 16 11 than than ADP ital-3334 16 12 one one NUM ital-3334 16 13 way way NOUN ital-3334 16 14 to to PART ital-3334 16 15 describe describe VERB ital-3334 16 16 a a DET ital-3334 16 17 concept concept NOUN ital-3334 16 18 , , PUNCT ital-3334 16 19 and and CCONJ ital-3334 16 20 the the DET ital-3334 16 21 taxonomy taxonomy NOUN ital-3334 16 22 is be AUX ital-3334 16 23 the the DET ital-3334 16 24 view view NOUN ital-3334 16 25 of of ADP ital-3334 16 26 only only ADV ital-3334 16 27 one one NUM ital-3334 16 28 individual individual NOUN ital-3334 16 29 or or CCONJ ital-3334 16 30 group group NOUN ital-3334 16 31 of of ADP ital-3334 16 32 individuals individual NOUN ital-3334 16 33 . . PUNCT ital-3334 17 1 in in ADP ital-3334 17 2 addition addition NOUN ital-3334 17 3 , , PUNCT ital-3334 17 4 topical topical ADJ ital-3334 17 5 metadata metadata PROPN ital-3334 17 6 is be AUX ital-3334 17 7 often often ADV ital-3334 17 8 implemented implement VERB ital-3334 17 9 with with ADP ital-3334 17 10 little little ADJ ital-3334 17 11 understanding understanding NOUN ital-3334 17 12 of of ADP ital-3334 17 13 the the DET ital-3334 17 14 types type NOUN ital-3334 17 15 of of ADP ital-3334 17 16 queries query NOUN ital-3334 17 17 that that PRON ital-3334 17 18 are be AUX ital-3334 17 19 submitted submit VERB ital-3334 17 20 or or CCONJ ital-3334 17 21 the the DET ital-3334 17 22 probable probable ADJ ital-3334 17 23 user user NOUN ital-3334 17 24 search search NOUN ital-3334 17 25 behavior behavior NOUN ital-3334 17 26 . . PUNCT ital-3334 18 1 the the DET ital-3334 18 2 other other ADJ ital-3334 18 3 approach approach NOUN ital-3334 18 4 to to ADP ital-3334 18 5 improving improve VERB ital-3334 18 6 search search NOUN ital-3334 18 7 results result NOUN ital-3334 18 8 — — PUNCT ital-3334 18 9 replacing replace VERB ital-3334 18 10 a a DET ital-3334 18 11 search search NOUN ital-3334 18 12 engine engine NOUN ital-3334 18 13 — — PUNCT ital-3334 18 14 is be AUX ital-3334 18 15 not not PART ital-3334 18 16 a a DET ital-3334 18 17 guarantee guarantee NOUN ital-3334 18 18 to to ADP ital-3334 18 19 fixing fix VERB ital-3334 18 20 the the DET ital-3334 18 21 problem problem NOUN ital-3334 18 22 because because SCONJ ital-3334 18 23 it it PRON ital-3334 18 24 focuses focus VERB ital-3334 18 25 only only ADV ital-3334 18 26 on on ADP ital-3334 18 27 improving improve VERB ital-3334 18 28 precision precision NOUN ital-3334 18 29 ( ( PUNCT ital-3334 18 30 and and CCONJ ital-3334 18 31 perhaps perhaps ADV ital-3334 18 32 recall recall VERB ital-3334 18 33 as as ADV ital-3334 18 34 well well ADV ital-3334 18 35 ) ) PUNCT ital-3334 18 36 without without ADP ital-3334 18 37 understanding understand VERB ital-3334 18 38 the the DET ital-3334 18 39 true true ADJ ital-3334 18 40 barriers barrier NOUN ital-3334 18 41 to to ADP ital-3334 18 42 a a DET ital-3334 18 43 successful successful ADJ ital-3334 18 44 search search NOUN ital-3334 18 45 experience experience NOUN ital-3334 18 46 . . PUNCT ital-3334 19 1 ■ ■ PUNCT ital-3334 19 2 irs.gov irs.gov ADJ ital-3334 19 3 irs.gov irs.gov NOUN ital-3334 19 4 , , PUNCT ital-3334 19 5 one one NUM ital-3334 19 6 of of ADP ital-3334 19 7 the the DET ital-3334 19 8 most most ADV ital-3334 19 9 widely widely ADV ital-3334 19 10 used use VERB ital-3334 19 11 government government NOUN ital-3334 19 12 web web NOUN ital-3334 19 13 sites site NOUN ital-3334 19 14 , , PUNCT ital-3334 19 15 is be AUX ital-3334 19 16 routinely routinely ADV ital-3334 19 17 accessed access VERB ital-3334 19 18 by by ADP ital-3334 19 19 millions million NOUN ital-3334 19 20 of of ADP ital-3334 19 21 people people NOUN ital-3334 19 22 each each DET ital-3334 19 23 month month NOUN ital-3334 19 24 ( ( PUNCT ital-3334 19 25 more more ADJ ital-3334 19 26 than than ADP ital-3334 19 27 27 27 NUM ital-3334 19 28 million million NUM ital-3334 19 29 visits visit NOUN ital-3334 19 30 in in ADP ital-3334 19 31 april april PROPN ital-3334 19 32 2005 2005 NUM ital-3334 19 33 ) ) PUNCT ital-3334 19 34 . . PUNCT ital-3334 20 1 as as ADP ital-3334 20 2 an an DET ital-3334 20 3 informational informational ADJ ital-3334 20 4 site site NOUN ital-3334 20 5 , , PUNCT ital-3334 20 6 the the DET ital-3334 20 7 key key ADJ ital-3334 20 8 goal goal NOUN ital-3334 20 9 of of ADP ital-3334 20 10 irs.gov irs.gov NOUN ital-3334 20 11 is be AUX ital-3334 20 12 to to PART ital-3334 20 13 direct direct VERB ital-3334 20 14 visitors visitor NOUN ital-3334 20 15 quickly quickly ADV ital-3334 20 16 to to ADP ital-3334 20 17 useful useful ADJ ital-3334 20 18 information information NOUN ital-3334 20 19 , , PUNCT ital-3334 20 20 either either CCONJ ital-3334 20 21 through through ADP ital-3334 20 22 marcia marcia PROPN ital-3334 20 23 d. d. PROPN ital-3334 20 24 kerchner kerchner PROPN ital-3334 20 25 ( ( PUNCT ital-3334 20 26 mkerchner@mitre.org mkerchner@mitre.org PROPN ital-3334 20 27 ) ) PUNCT ital-3334 20 28 is be AUX ital-3334 20 29 a a DET ital-3334 20 30 principal principal ADJ ital-3334 20 31 information information NOUN ital-3334 20 32 systems system NOUN ital-3334 20 33 engineer engineer NOUN ital-3334 20 34 at at ADP ital-3334 20 35 the the DET ital-3334 20 36 mitre mitre PROPN ital-3334 20 37 corporation corporation PROPN ital-3334 20 38 , , PUNCT ital-3334 20 39 mclean mclean PROPN ital-3334 20 40 , , PUNCT ital-3334 20 41 va va PROPN ital-3334 20 42 . . PROPN ital-3334 20 43 a a DET ital-3334 20 44 dynamic dynamic ADJ ital-3334 20 45 methodology methodology NOUN ital-3334 20 46 for for ADP ital-3334 20 47 improving improve VERB ital-3334 20 48 the the DET ital-3334 20 49 search search NOUN ital-3334 20 50 experience experience NOUN ital-3334 20 51 marcia marcia PROPN ital-3334 20 52 d. d. PROPN ital-3334 20 53 kerchner kerchner PROPN ital-3334 20 54 article article PROPN ital-3334 20 55 title title NOUN ital-3334 20 56 | | NOUN ital-3334 20 57 author author NOUN ital-3334 20 58 79a 79a NOUN ital-3334 20 59 dynamic dynamic ADJ ital-3334 20 60 methodology methodology NOUN ital-3334 20 61 for for ADP ital-3334 20 62 improving improve VERB ital-3334 20 63 the the DET ital-3334 20 64 search search NOUN ital-3334 20 65 experience experience NOUN ital-3334 20 66 | | NOUN ital-3334 20 67 kerchner kerchner PROPN ital-3334 20 68 79 79 NUM ital-3334 20 69 navigation navigation NOUN ital-3334 20 70 or or CCONJ ital-3334 20 71 a a DET ital-3334 20 72 search search NOUN ital-3334 20 73 function function NOUN ital-3334 20 74 . . PUNCT ital-3334 21 1 given give VERB ital-3334 21 2 that that SCONJ ital-3334 21 3 there there PRON ital-3334 21 4 were be VERB ital-3334 21 5 almost almost ADV ital-3334 21 6 16 16 NUM ital-3334 21 7 million million NUM ital-3334 21 8 queries query NOUN ital-3334 21 9 submitted submit VERB ital-3334 21 10 to to ADP ital-3334 21 11 irs.gov irs.gov NOUN ital-3334 21 12 in in ADP ital-3334 21 13 april april PROPN ital-3334 21 14 2005 2005 NUM ital-3334 21 15 , , PUNCT ital-3334 21 16 search search NOUN ital-3334 21 17 is be AUX ital-3334 21 18 clearly clearly ADV ital-3334 21 19 a a DET ital-3334 21 20 popular popular ADJ ital-3334 21 21 way way NOUN ital-3334 21 22 for for SCONJ ital-3334 21 23 its its PRON ital-3334 21 24 users user NOUN ital-3334 21 25 to to PART ital-3334 21 26 look look VERB ital-3334 21 27 for for ADP ital-3334 21 28 information information NOUN ital-3334 21 29 . . PUNCT ital-3334 22 1 this this DET ital-3334 22 2 paper paper NOUN ital-3334 22 3 offers offer VERB ital-3334 22 4 an an DET ital-3334 22 5 alternative alternative NOUN ital-3334 22 6 to to ADP ital-3334 22 7 conventional conventional ADJ ital-3334 22 8 search search NOUN ital-3334 22 9 - - PUNCT ital-3334 22 10 improvement improvement NOUN ital-3334 22 11 approaches approach NOUN ital-3334 22 12 by by ADP ital-3334 22 13 presenting present VERB ital-3334 22 14 a a DET ital-3334 22 15 systems system NOUN ital-3334 22 16 engineering engineering NOUN ital-3334 22 17 - - PUNCT ital-3334 22 18 based base VERB ital-3334 22 19 methodology methodology NOUN ital-3334 22 20 for for ADP ital-3334 22 21 improving improve VERB ital-3334 22 22 the the DET ital-3334 22 23 whole whole ADJ ital-3334 22 24 search search NOUN ital-3334 22 25 experience experience NOUN ital-3334 22 26 . . PUNCT ital-3334 23 1 this this DET ital-3334 23 2 methodology methodology NOUN ital-3334 23 3 was be AUX ital-3334 23 4 developed develop VERB ital-3334 23 5 , , PUNCT ital-3334 23 6 honed hone VERB ital-3334 23 7 , , PUNCT ital-3334 23 8 and and CCONJ ital-3334 23 9 modified modify VERB ital-3334 23 10 in in ADP ital-3334 23 11 conjunction conjunction NOUN ital-3334 23 12 with with ADP ital-3334 23 13 work work NOUN ital-3334 23 14 performed perform VERB ital-3334 23 15 on on ADP ital-3334 23 16 the the DET ital-3334 23 17 irs.gov irs.gov ADJ ital-3334 23 18 web web NOUN ital-3334 23 19 site site NOUN ital-3334 23 20 over over ADP ital-3334 23 21 a a DET ital-3334 23 22 threeyear threeyear NOUN ital-3334 23 23 period period NOUN ital-3334 23 24 . . PUNCT ital-3334 24 1 a a DET ital-3334 24 2 similar similar ADJ ital-3334 24 3 strategy strategy NOUN ital-3334 24 4 of of ADP ital-3334 24 5 “ " PUNCT ital-3334 24 6 sense sense NOUN ital-3334 24 7 - - PUNCT ital-3334 24 8 and and CCONJ ital-3334 24 9 - - PUNCT ital-3334 24 10 respond respond NOUN ital-3334 24 11 ” " PUNCT ital-3334 24 12 for for ADP ital-3334 24 13 information information NOUN ital-3334 24 14 technology technology NOUN ital-3334 24 15 ( ( PUNCT ital-3334 24 16 it it PRON ital-3334 24 17 ) ) PUNCT ital-3334 24 18 departments department NOUN ital-3334 24 19 of of ADP ital-3334 24 20 public public ADJ ital-3334 24 21 organizations organization NOUN ital-3334 24 22 that that PRON ital-3334 24 23 involves involve VERB ital-3334 24 24 systematic systematic ADJ ital-3334 24 25 intelligence intelligence NOUN ital-3334 24 26 gathering gathering NOUN ital-3334 24 27 on on ADP ital-3334 24 28 potential potential ADJ ital-3334 24 29 customer customer NOUN ital-3334 24 30 demand demand NOUN ital-3334 24 31 , , PUNCT ital-3334 24 32 a a DET ital-3334 24 33 rapid rapid ADJ ital-3334 24 34 response response NOUN ital-3334 24 35 to to PART ital-3334 24 36 fulfill fulfill VERB ital-3334 24 37 that that DET ital-3334 24 38 demand demand NOUN ital-3334 24 39 , , PUNCT ital-3334 24 40 and and CCONJ ital-3334 24 41 metrics metric NOUN ital-3334 24 42 to to PART ital-3334 24 43 determine determine VERB ital-3334 24 44 how how SCONJ ital-3334 24 45 well well ADV ital-3334 24 46 the the DET ital-3334 24 47 demand demand NOUN ital-3334 24 48 was be AUX ital-3334 24 49 satisfied satisfied ADJ ital-3334 24 50 , , PUNCT ital-3334 24 51 has have AUX ital-3334 24 52 recently recently ADV ital-3334 24 53 been be AUX ital-3334 24 54 described.6 described.6 ADV ital-3334 24 55 the the DET ital-3334 24 56 methodology methodology NOUN ital-3334 24 57 described describe VERB ital-3334 24 58 in in ADP ital-3334 24 59 this this DET ital-3334 24 60 paper paper NOUN ital-3334 24 61 focuses focus VERB ital-3334 24 62 on on ADP ital-3334 24 63 analyzing analyze VERB ital-3334 24 64 the the DET ital-3334 24 65 information information NOUN ital-3334 24 66 - - PUNCT ital-3334 24 67 seeking seek VERB ital-3334 24 68 behaviors behavior NOUN ital-3334 24 69 and and CCONJ ital-3334 24 70 needs need NOUN ital-3334 24 71 of of ADP ital-3334 24 72 users user NOUN ital-3334 24 73 and and CCONJ ital-3334 24 74 determining determine VERB ital-3334 24 75 the the DET ital-3334 24 76 requirements requirement NOUN ital-3334 24 77 of of ADP ital-3334 24 78 the the DET ital-3334 24 79 business business NOUN ital-3334 24 80 owners owner NOUN ital-3334 24 81 ( ( PUNCT ital-3334 24 82 the the DET ital-3334 24 83 irs irs PROPN ital-3334 24 84 business business NOUN ital-3334 24 85 operating operating NOUN ital-3334 24 86 divisions division NOUN ital-3334 24 87 that that PRON ital-3334 24 88 provide provide VERB ital-3334 24 89 content content NOUN ital-3334 24 90 to to ADP ital-3334 24 91 irs.gov irs.gov NUM ital-3334 24 92 , , PUNCT ital-3334 24 93 such such ADJ ital-3334 24 94 as as ADP ital-3334 24 95 small small ADJ ital-3334 24 96 business business NOUN ital-3334 24 97 and and CCONJ ital-3334 24 98 self self NOUN ital-3334 24 99 - - PUNCT ital-3334 24 100 employed employ VERB ital-3334 24 101 , , PUNCT ital-3334 24 102 wage wage NOUN ital-3334 24 103 and and CCONJ ital-3334 24 104 investment investment NOUN ital-3334 24 105 ) ) PUNCT ital-3334 24 106 for for ADP ital-3334 24 107 directing direct VERB ital-3334 24 108 users user NOUN ital-3334 24 109 to to ADP ital-3334 24 110 relevant relevant ADJ ital-3334 24 111 content content NOUN ital-3334 24 112 . . PUNCT ital-3334 25 1 it it PRON ital-3334 25 2 is be AUX ital-3334 25 3 based base VERB ital-3334 25 4 on on ADP ital-3334 25 5 the the DET ital-3334 25 6 assumption assumption NOUN ital-3334 25 7 that that SCONJ ital-3334 25 8 a a DET ital-3334 25 9 web web NOUN ital-3334 25 10 site site NOUN ital-3334 25 11 must must AUX ital-3334 25 12 evolve evolve VERB ital-3334 25 13 based base VERB ital-3334 25 14 on on ADP ital-3334 25 15 its its PRON ital-3334 25 16 user user NOUN ital-3334 25 17 needs need NOUN ital-3334 25 18 , , PUNCT ital-3334 25 19 rather rather ADV ital-3334 25 20 than than ADP ital-3334 25 21 expecting expect VERB ital-3334 25 22 users user NOUN ital-3334 25 23 to to PART ital-3334 25 24 adapt adapt VERB ital-3334 25 25 to to ADP ital-3334 25 26 its its PRON ital-3334 25 27 singularities singularity NOUN ital-3334 25 28 . . PUNCT ital-3334 26 1 to to PART ital-3334 26 2 support support VERB ital-3334 26 3 this this DET ital-3334 26 4 evolution evolution NOUN ital-3334 26 5 , , PUNCT ital-3334 26 6 this this DET ital-3334 26 7 approach approach NOUN ital-3334 26 8 leverages leverage VERB ital-3334 26 9 techniques technique NOUN ital-3334 26 10 for for ADP ital-3334 26 11 query query NOUN ital-3334 26 12 expansion expansion NOUN ital-3334 26 13 and and CCONJ ital-3334 26 14 document document NOUN ital-3334 26 15 - - PUNCT ital-3334 26 16 space space NOUN ital-3334 26 17 modification.7 modification.7 PROPN ital-3334 26 18 dramatic dramatic ADJ ital-3334 26 19 improvements improvement NOUN ital-3334 26 20 in in ADP ital-3334 26 21 quality quality NOUN ital-3334 26 22 of of ADP ital-3334 26 23 service service NOUN ital-3334 26 24 to to ADP ital-3334 26 25 the the DET ital-3334 26 26 user user NOUN ital-3334 26 27 have have AUX ital-3334 26 28 resulted result VERB ital-3334 26 29 , , PUNCT ital-3334 26 30 enhancing enhance VERB ital-3334 26 31 the the DET ital-3334 26 32 user user NOUN ital-3334 26 33 experience experience NOUN ital-3334 26 34 at at ADP ital-3334 26 35 the the DET ital-3334 26 36 site site NOUN ital-3334 26 37 and and CCONJ ital-3334 26 38 reducing reduce VERB ital-3334 26 39 the the DET ital-3334 26 40 need need NOUN ital-3334 26 41 to to PART ital-3334 26 42 contact contact VERB ital-3334 26 43 the the DET ital-3334 26 44 help help NOUN ital-3334 26 45 desk desk NOUN ital-3334 26 46 . . PUNCT ital-3334 27 1 the the DET ital-3334 27 2 approach approach NOUN ital-3334 27 3 is be AUX ital-3334 27 4 particularly particularly ADV ital-3334 27 5 applicable applicable ADJ ital-3334 27 6 for for ADP ital-3334 27 7 those those DET ital-3334 27 8 government government NOUN ital-3334 27 9 , , PUNCT ital-3334 27 10 corporate corporate ADJ ital-3334 27 11 , , PUNCT ital-3334 27 12 and and CCONJ ital-3334 27 13 commercial commercial ADJ ital-3334 27 14 web web NOUN ital-3334 27 15 sites site NOUN ital-3334 27 16 where where SCONJ ital-3334 27 17 there there PRON ital-3334 27 18 is be VERB ital-3334 27 19 some some DET ital-3334 27 20 control control NOUN ital-3334 27 21 over over ADP ital-3334 27 22 the the DET ital-3334 27 23 content content NOUN ital-3334 27 24 , , PUNCT ital-3334 27 25 and and CCONJ ital-3334 27 26 usage usage NOUN ital-3334 27 27 can can AUX ital-3334 27 28 be be AUX ital-3334 27 29 categorized categorize VERB ital-3334 27 30 into into ADP ital-3334 27 31 regular regular ADJ ital-3334 27 32 patterns pattern NOUN ital-3334 27 33 . . PUNCT ital-3334 28 1 the the DET ital-3334 28 2 rest rest NOUN ital-3334 28 3 of of ADP ital-3334 28 4 this this DET ital-3334 28 5 paper paper NOUN ital-3334 28 6 provides provide VERB ital-3334 28 7 a a DET ital-3334 28 8 case case NOUN ital-3334 28 9 study study NOUN ital-3334 28 10 in in ADP ital-3334 28 11 the the DET ital-3334 28 12 application application NOUN ital-3334 28 13 of of ADP ital-3334 28 14 the the DET ital-3334 28 15 methodology methodology NOUN ital-3334 28 16 and and CCONJ ital-3334 28 17 the the DET ital-3334 28 18 application application NOUN ital-3334 28 19 of of ADP ital-3334 28 20 metrics metric NOUN ital-3334 28 21 , , PUNCT ital-3334 28 22 in in ADP ital-3334 28 23 addition addition NOUN ital-3334 28 24 to to ADP ital-3334 28 25 precision precision NOUN ital-3334 28 26 and and CCONJ ital-3334 28 27 recall recall NOUN ital-3334 28 28 , , PUNCT ital-3334 28 29 to to PART ital-3334 28 30 measure measure VERB ital-3334 28 31 search search NOUN ital-3334 28 32 experience experience NOUN ital-3334 28 33 improvement improvement NOUN ital-3334 28 34 . . PUNCT ital-3334 29 1 ■ ■ PUNCT ital-3334 29 2 conceptual conceptual ADJ ital-3334 29 3 framework framework NOUN ital-3334 29 4 while while SCONJ ital-3334 29 5 analysis analysis NOUN ital-3334 29 6 of of ADP ital-3334 29 7 search search NOUN ital-3334 29 8 results result NOUN ital-3334 29 9 often often ADV ital-3334 29 10 focuses focus VERB ital-3334 29 11 on on ADP ital-3334 29 12 search search NOUN ital-3334 29 13 syntax syntax NOUN ital-3334 29 14 and and CCONJ ital-3334 29 15 search search NOUN ital-3334 29 16 - - PUNCT ital-3334 29 17 engine engine NOUN ital-3334 29 18 performance performance NOUN ital-3334 29 19 , , PUNCT ital-3334 29 20 there there PRON ital-3334 29 21 are be VERB ital-3334 29 22 actually actually ADV ital-3334 29 23 several several ADJ ital-3334 29 24 steps step NOUN ital-3334 29 25 in in ADP ital-3334 29 26 the the DET ital-3334 29 27 retrieval retrieval NOUN ital-3334 29 28 process process NOUN ital-3334 29 29 , , PUNCT ital-3334 29 30 from from ADP ital-3334 29 31 the the DET ital-3334 29 32 user user NOUN ital-3334 29 33 identifying identify VERB ital-3334 29 34 an an DET ital-3334 29 35 information information NOUN ital-3334 29 36 need need NOUN ital-3334 29 37 to to ADP ital-3334 29 38 the the DET ital-3334 29 39 user user NOUN ital-3334 29 40 receiving receive VERB ital-3334 29 41 and and CCONJ ital-3334 29 42 reviewing review VERB ital-3334 29 43 query query NOUN ital-3334 29 44 results result NOUN ital-3334 29 45 . . PUNCT ital-3334 30 1 as as SCONJ ital-3334 30 2 shown show VERB ital-3334 30 3 in in ADP ital-3334 30 4 figure figure NOUN ital-3334 30 5 1 1 NUM ital-3334 30 6 , , PUNCT ital-3334 30 7 finding find VERB ital-3334 30 8 information information NOUN ital-3334 30 9 is be AUX ital-3334 30 10 a a DET ital-3334 30 11 holistic holistic ADJ ital-3334 30 12 process process NOUN ital-3334 30 13 . . PUNCT ital-3334 31 1 there there PRON ital-3334 31 2 are be VERB ital-3334 31 3 several several ADJ ital-3334 31 4 opportunities opportunity NOUN ital-3334 31 5 to to PART ital-3334 31 6 improve improve VERB ital-3334 31 7 the the DET ital-3334 31 8 whole whole ADJ ital-3334 31 9 user user NOUN ital-3334 31 10 experience experience NOUN ital-3334 31 11 by by ADP ital-3334 31 12 fine fine NOUN ital-3334 31 13 - - PUNCT ital-3334 31 14 tuning tune VERB ital-3334 31 15 this this DET ital-3334 31 16 process process NOUN ital-3334 31 17 with with ADP ital-3334 31 18 a a DET ital-3334 31 19 variety variety NOUN ital-3334 31 20 of of ADP ital-3334 31 21 tools tool NOUN ital-3334 31 22 — — PUNCT ital-3334 31 23 from from ADP ital-3334 31 24 document document NOUN ital-3334 31 25 engineering engineering NOUN ital-3334 31 26 to to PART ital-3334 31 27 results result NOUN ital-3334 31 28 categorization categorization NOUN ital-3334 31 29 . . PUNCT ital-3334 32 1 once once ADV ital-3334 32 2 the the DET ital-3334 32 3 user user NOUN ital-3334 32 4 and and CCONJ ital-3334 32 5 business business NOUN ital-3334 32 6 - - PUNCT ital-3334 32 7 owner owner NOUN ital-3334 32 8 needs need NOUN ital-3334 32 9 are be AUX ital-3334 32 10 understood understand VERB ital-3334 32 11 , , PUNCT ital-3334 32 12 the the DET ital-3334 32 13 appropriate appropriate ADJ ital-3334 32 14 tools tool NOUN ital-3334 32 15 to to PART ital-3334 32 16 address address VERB ital-3334 32 17 specific specific ADJ ital-3334 32 18 issues issue NOUN ital-3334 32 19 can can AUX ital-3334 32 20 be be AUX ital-3334 32 21 identified identify VERB ital-3334 32 22 . . PUNCT ital-3334 33 1 the the DET ital-3334 33 2 tools tool NOUN ital-3334 33 3 in in ADP ital-3334 33 4 our our PRON ital-3334 33 5 toolkit toolkit NOUN ital-3334 33 6 are be AUX ital-3334 33 7 described describe VERB ital-3334 33 8 in in ADP ital-3334 33 9 the the DET ital-3334 33 10 following follow VERB ital-3334 33 11 sections section NOUN ital-3334 33 12 . . PUNCT ital-3334 34 1 document document NOUN ital-3334 34 2 engineering engineering NOUN ital-3334 34 3 document document NOUN ital-3334 34 4 engineering engineering NOUN ital-3334 34 5 includes include VERB ital-3334 34 6 : : PUNCT ital-3334 34 7 ■ ■ PUNCT ital-3334 34 8 document document NOUN ital-3334 34 9 - - PUNCT ital-3334 34 10 space space NOUN ital-3334 34 11 modification modification NOUN ital-3334 34 12 : : PUNCT ital-3334 34 13 modifying modify VERB ital-3334 34 14 the the DET ital-3334 34 15 document document NOUN ital-3334 34 16 space space NOUN ital-3334 34 17 by by ADP ital-3334 34 18 adding add VERB ital-3334 34 19 terms term NOUN ital-3334 34 20 to to PART ital-3334 34 21 content content NOUN ital-3334 34 22 ( ( PUNCT ital-3334 34 23 especially especially ADV ital-3334 34 24 to to ADP ital-3334 34 25 titles title NOUN ital-3334 34 26 ) ) PUNCT ital-3334 34 27 that that PRON ital-3334 34 28 are be AUX ital-3334 34 29 good good ADJ ital-3334 34 30 discriminators discriminator NOUN ital-3334 34 31 and and CCONJ ital-3334 34 32 reflect reflect VERB ital-3334 34 33 terms term NOUN ital-3334 34 34 commonly commonly ADV ital-3334 34 35 entered enter VERB ital-3334 34 36 by by ADP ital-3334 34 37 users user NOUN ital-3334 34 38 . . PUNCT ital-3334 35 1 this this DET ital-3334 35 2 approach approach NOUN ital-3334 35 3 has have VERB ital-3334 35 4 the the DET ital-3334 35 5 added add VERB ital-3334 35 6 benefit benefit NOUN ital-3334 35 7 of of ADP ital-3334 35 8 making make VERB ital-3334 35 9 the the DET ital-3334 35 10 content content NOUN ital-3334 35 11 more more ADV ital-3334 35 12 understandable understandable ADJ ital-3334 35 13 to to ADP ital-3334 35 14 users user NOUN ital-3334 35 15 . . PUNCT ital-3334 36 1 ■ ■ PUNCT ital-3334 36 2 establishment establishment NOUN ital-3334 36 3 of of ADP ital-3334 36 4 content content NOUN ital-3334 36 5 - - PUNCT ital-3334 36 6 quality quality NOUN ital-3334 36 7 standards standard NOUN ital-3334 36 8 : : PUNCT ital-3334 36 9 defining define VERB ital-3334 36 10 business business NOUN ital-3334 36 11 processes process NOUN ital-3334 36 12 that that PRON ital-3334 36 13 improve improve VERB ital-3334 36 14 content content NOUN ital-3334 36 15 quality quality NOUN ital-3334 36 16 and and CCONJ ital-3334 36 17 organization organization NOUN ital-3334 36 18 . . PUNCT ital-3334 37 1 document document NOUN ital-3334 37 2 - - PUNCT ital-3334 37 3 space space NOUN ital-3334 37 4 modification modification NOUN ital-3334 37 5 there there PRON ital-3334 37 6 is be VERB ital-3334 37 7 significant significant ADJ ital-3334 37 8 syntactic syntactic ADJ ital-3334 37 9 and and CCONJ ital-3334 37 10 semantic semantic ADJ ital-3334 37 11 impreciseness impreciseness NOUN ital-3334 37 12 in in ADP ital-3334 37 13 the the DET ital-3334 37 14 english english ADJ ital-3334 37 15 language language NOUN ital-3334 37 16 . . PUNCT ital-3334 38 1 in in ADP ital-3334 38 2 addition addition NOUN ital-3334 38 3 , , PUNCT ital-3334 38 4 because because SCONJ ital-3334 38 5 of of ADP ital-3334 38 6 the the DET ital-3334 38 7 inadequacies inadequacy NOUN ital-3334 38 8 of of ADP ital-3334 38 9 human human ADJ ital-3334 38 10 or or CCONJ ital-3334 38 11 automatic automatic ADJ ital-3334 38 12 keyword keyword PROPN ital-3334 38 13 assignment assignment NOUN ital-3334 38 14 , , PUNCT ital-3334 38 15 standard standard ADJ ital-3334 38 16 means mean NOUN ital-3334 38 17 of of ADP ital-3334 38 18 representing represent VERB ital-3334 38 19 documents document NOUN ital-3334 38 20 in in ADP ital-3334 38 21 indexes index NOUN ital-3334 38 22 by by ADP ital-3334 38 23 statistical statistical ADJ ital-3334 38 24 term term NOUN ital-3334 38 25 associations association NOUN ital-3334 38 26 and and CCONJ ital-3334 38 27 frequency frequency NOUN ital-3334 38 28 counts count NOUN ital-3334 38 29 or or CCONJ ital-3334 38 30 by by ADP ital-3334 38 31 adding add VERB ital-3334 38 32 metadata metadata PROPN ital-3334 38 33 tags tag NOUN ital-3334 38 34 are be AUX ital-3334 38 35 not not PART ital-3334 38 36 definitive definitive ADJ ital-3334 38 37 enough enough ADV ital-3334 38 38 to to PART ital-3334 38 39 produce produce VERB ital-3334 38 40 a a DET ital-3334 38 41 space space NOUN ital-3334 38 42 that that PRON ital-3334 38 43 is be AUX ital-3334 38 44 an an DET ital-3334 38 45 exact exact ADJ ital-3334 38 46 image image NOUN ital-3334 38 47 of of ADP ital-3334 38 48 the the DET ital-3334 38 49 original original ADJ ital-3334 38 50 documents document NOUN ital-3334 38 51 . . PUNCT ital-3334 39 1 document document NOUN ital-3334 39 2 - - PUNCT ital-3334 39 3 space space NOUN ital-3334 39 4 modification modification NOUN ital-3334 39 5 moves move VERB ital-3334 39 6 documents document NOUN ital-3334 39 7 in in ADP ital-3334 39 8 the the DET ital-3334 39 9 document document NOUN ital-3334 39 10 space space NOUN ital-3334 39 11 closer close ADV ital-3334 39 12 to to ADP ital-3334 39 13 future future ADJ ital-3334 39 14 similar similar ADJ ital-3334 39 15 queries query NOUN ital-3334 39 16 by by ADP ital-3334 39 17 adding add VERB ital-3334 39 18 new new ADJ ital-3334 39 19 terms term NOUN ital-3334 39 20 or or CCONJ ital-3334 39 21 modifying modify VERB ital-3334 39 22 the the DET ital-3334 39 23 weight weight NOUN ital-3334 39 24 of of ADP ital-3334 39 25 existing exist VERB ital-3334 39 26 terms term NOUN ital-3334 39 27 in in ADP ital-3334 39 28 the the DET ital-3334 39 29 content content NOUN ital-3334 39 30 ( ( PUNCT ital-3334 39 31 figure figure VERB ital-3334 39 32 2).8 2).8 NOUN ital-3334 39 33 the the DET ital-3334 39 34 document document NOUN ital-3334 39 35 space space NOUN ital-3334 39 36 is be AUX ital-3334 39 37 thus thus ADV ital-3334 39 38 modified modify VERB ital-3334 39 39 to to PART ital-3334 39 40 improve improve VERB ital-3334 39 41 retrieval retrieval NOUN ital-3334 39 42 . . PUNCT ital-3334 40 1 for for ADP ital-3334 40 2 irs.gov irs.gov NUM ital-3334 40 3 , , PUNCT ital-3334 40 4 rather rather ADV ital-3334 40 5 than than ADP ital-3334 40 6 adjusting adjust VERB ital-3334 40 7 content content NOUN ital-3334 40 8 weights weight NOUN ital-3334 40 9 , , PUNCT ital-3334 40 10 titles title NOUN ital-3334 40 11 and and CCONJ ital-3334 40 12 content content NOUN ital-3334 40 13 are be AUX ital-3334 40 14 modified modify VERB ital-3334 40 15 to to PART ital-3334 40 16 adjust adjust VERB ital-3334 40 17 to to ADP ital-3334 40 18 changing change VERB ital-3334 40 19 terminology terminology NOUN ital-3334 40 20 and and CCONJ ital-3334 40 21 user user NOUN ital-3334 40 22 needs need NOUN ital-3334 40 23 . . PUNCT ital-3334 41 1 establishment establishment NOUN ital-3334 41 2 of of ADP ital-3334 41 3 content content NOUN ital-3334 41 4 - - PUNCT ital-3334 41 5 quality quality NOUN ital-3334 41 6 standards standard NOUN ital-3334 41 7 the the DET ital-3334 41 8 quality quality NOUN ital-3334 41 9 of of ADP ital-3334 41 10 the the DET ital-3334 41 11 search search NOUN ital-3334 41 12 correlates correlate VERB ital-3334 41 13 with with ADP ital-3334 41 14 the the DET ital-3334 41 15 quality quality NOUN ital-3334 41 16 of of ADP ital-3334 41 17 the the DET ital-3334 41 18 content content NOUN ital-3334 41 19 . . PUNCT ital-3334 42 1 improved improve VERB ital-3334 42 2 search search NOUN ital-3334 42 3 results result NOUN ital-3334 42 4 can can AUX ital-3334 42 5 be be AUX ital-3334 42 6 achieved achieve VERB ital-3334 42 7 by by ADP ital-3334 42 8 applying apply VERB ital-3334 42 9 good good ADJ ital-3334 42 10 content content NOUN ital-3334 42 11 - - PUNCT ital-3334 42 12 creation creation NOUN ital-3334 42 13 practices practice NOUN ital-3334 42 14 . . PUNCT ital-3334 43 1 retrieval retrieval NOUN ital-3334 43 2 can can AUX ital-3334 43 3 be be AUX ital-3334 43 4 significantly significantly ADV ital-3334 43 5 improved improve VERB ital-3334 43 6 by by ADP ital-3334 43 7 addressing address VERB ital-3334 43 8 problems problem NOUN ital-3334 43 9 observed observe VERB ital-3334 43 10 in in ADP ital-3334 43 11 the the DET ital-3334 43 12 content content NOUN ital-3334 43 13 . . PUNCT ital-3334 44 1 these these DET ital-3334 44 2 problems problem NOUN ital-3334 44 3 include include VERB ital-3334 44 4 inconsistencies inconsistency NOUN ital-3334 44 5 in in ADP ital-3334 44 6 term term NOUN ital-3334 44 7 use use NOUN ital-3334 44 8 — — PUNCT ital-3334 44 9 for for ADP ital-3334 44 10 example example NOUN ital-3334 44 11 , , PUNCT ital-3334 44 12 earned earn VERB ital-3334 44 13 income income NOUN ital-3334 44 14 credit credit NOUN ital-3334 44 15 ( ( PUNCT ital-3334 44 16 eic eic ADV ital-3334 44 17 ) ) PUNCT ital-3334 44 18 versus versus ADP ital-3334 44 19 earned earn VERB ital-3334 44 20 income income NOUN ital-3334 44 21 tax tax NOUN ital-3334 44 22 credit credit NOUN ital-3334 44 23 ( ( PUNCT ital-3334 44 24 eitc)—duplicate eitc)—duplicate VERB ital-3334 44 25 content content NOUN ital-3334 44 26 , , PUNCT ital-3334 44 27 insufficiently insufficiently ADV ital-3334 44 28 descriptive descriptive ADJ ital-3334 44 29 page page NOUN ital-3334 44 30 titles title NOUN ital-3334 44 31 , , PUNCT ital-3334 44 32 missing miss VERB ital-3334 44 33 document document NOUN ital-3334 44 34 summaries summary NOUN ital-3334 44 35 , , PUNCT ital-3334 44 36 misspellings misspelling NOUN ital-3334 44 37 , , PUNCT ital-3334 44 38 and and CCONJ ital-3334 44 39 inconsistent inconsistent ADJ ital-3334 44 40 spellings spelling NOUN ital-3334 44 41 . . PUNCT ital-3334 45 1 figure figure NOUN ital-3334 45 2 1 1 NUM ital-3334 45 3 . . PUNCT ital-3334 46 1 the the DET ital-3334 46 2 information information NOUN ital-3334 46 3 retrieval retrieval NOUN ital-3334 46 4 process process NOUN ital-3334 46 5 80 80 NUM ital-3334 46 6 information information NOUN ital-3334 46 7 technology technology NOUN ital-3334 46 8 and and CCONJ ital-3334 46 9 libraries library NOUN ital-3334 46 10 | | NOUN ital-3334 46 11 june june PROPN ital-3334 46 12 2006 2006 NUM ital-3334 46 13 processes process NOUN ital-3334 46 14 to to PART ital-3334 46 15 improve improve VERB ital-3334 46 16 content content NOUN ital-3334 46 17 quality quality NOUN ital-3334 46 18 should should AUX ital-3334 46 19 establish establish VERB ital-3334 46 20 standards standard NOUN ital-3334 46 21 for for ADP ital-3334 46 22 consistent consistent ADJ ital-3334 46 23 term term NOUN ital-3334 46 24 usage usage NOUN ital-3334 46 25 in in ADP ital-3334 46 26 content content NOUN ital-3334 46 27 , , PUNCT ital-3334 46 28 as as ADV ital-3334 46 29 well well ADV ital-3334 46 30 as as ADP ital-3334 46 31 standards standard NOUN ital-3334 46 32 for for ADP ital-3334 46 33 consistent consistent ADJ ital-3334 46 34 and and CCONJ ital-3334 46 35 descriptive descriptive ADJ ital-3334 46 36 naming naming NOUN ital-3334 46 37 of of ADP ital-3334 46 38 content content NOUN ital-3334 46 39 types type NOUN ital-3334 46 40 ( ( PUNCT ital-3334 46 41 for for ADP ital-3334 46 42 example example NOUN ital-3334 46 43 , , PUNCT ital-3334 46 44 irs irs PROPN ital-3334 46 45 types type NOUN ital-3334 46 46 include include VERB ital-3334 46 47 forms form NOUN ital-3334 46 48 , , PUNCT ital-3334 46 49 instructions instruction NOUN ital-3334 46 50 , , PUNCT ital-3334 46 51 and and CCONJ ital-3334 46 52 publications publication NOUN ital-3334 46 53 ) ) PUNCT ital-3334 46 54 . . PUNCT ital-3334 47 1 these these DET ital-3334 47 2 processes process NOUN ital-3334 47 3 will will AUX ital-3334 47 4 not not PART ital-3334 47 5 only only ADV ital-3334 47 6 improve improve VERB ital-3334 47 7 search search NOUN ital-3334 47 8 precision precision NOUN ital-3334 47 9 , , PUNCT ital-3334 47 10 but but CCONJ ital-3334 47 11 will will AUX ital-3334 47 12 also also ADV ital-3334 47 13 help help VERB ital-3334 47 14 users user NOUN ital-3334 47 15 identify identify VERB ital-3334 47 16 appropriate appropriate ADJ ital-3334 47 17 content content NOUN ital-3334 47 18 in in ADP ital-3334 47 19 the the DET ital-3334 47 20 search search NOUN ital-3334 47 21 results result NOUN ital-3334 47 22 . . PUNCT ital-3334 48 1 for for ADP ital-3334 48 2 example example NOUN ital-3334 48 3 , , PUNCT ital-3334 48 4 content content NOUN ital-3334 48 5 entitled entitle VERB ital-3334 48 6 “ " PUNCT ital-3334 48 7 publication publication NOUN ital-3334 48 8 503 503 NUM ital-3334 48 9 ” " PUNCT ital-3334 48 10 in in ADP ital-3334 48 11 response response NOUN ital-3334 48 12 to to ADP ital-3334 48 13 the the DET ital-3334 48 14 query query NOUN ital-3334 48 15 “ " PUNCT ital-3334 48 16 child child NOUN ital-3334 48 17 care care NOUN ital-3334 48 18 ” " PUNCT ital-3334 48 19 may may AUX ital-3334 48 20 be be AUX ital-3334 48 21 the the DET ital-3334 48 22 perfect perfect ADJ ital-3334 48 23 answer answer NOUN ital-3334 48 24 ( ( PUNCT ital-3334 48 25 with with ADP ital-3334 48 26 excellent excellent ADJ ital-3334 48 27 precision precision NOUN ital-3334 48 28 and and CCONJ ital-3334 48 29 recall recall NOUN ital-3334 48 30 ) ) PUNCT ital-3334 48 31 , , PUNCT ital-3334 48 32 but but CCONJ ital-3334 48 33 the the DET ital-3334 48 34 user user NOUN ital-3334 48 35 will will AUX ital-3334 48 36 not not PART ital-3334 48 37 recognize recognize VERB ital-3334 48 38 it it PRON ital-3334 48 39 as as ADP ital-3334 48 40 the the DET ital-3334 48 41 right right ADJ ital-3334 48 42 answer answer NOUN ital-3334 48 43 . . PUNCT ital-3334 49 1 a a DET ital-3334 49 2 title title NOUN ital-3334 49 3 such such ADJ ital-3334 49 4 as as ADP ital-3334 49 5 “ " PUNCT ital-3334 49 6 publication publication NOUN ital-3334 49 7 503 503 NUM ital-3334 49 8 : : PUNCT ital-3334 49 9 child child NOUN ital-3334 49 10 and and CCONJ ital-3334 49 11 dependent dependent ADJ ital-3334 49 12 care care NOUN ital-3334 49 13 expenses expense NOUN ital-3334 49 14 ” " PUNCT ital-3334 49 15 will will AUX ital-3334 49 16 clearly clearly ADV ital-3334 49 17 point point VERB ital-3334 49 18 the the DET ital-3334 49 19 user user NOUN ital-3334 49 20 to to ADP ital-3334 49 21 the the DET ital-3334 49 22 relevant relevant ADJ ital-3334 49 23 information information NOUN ital-3334 49 24 . . PUNCT ital-3334 50 1 usability usability NOUN ital-3334 50 2 tests test NOUN ital-3334 50 3 conducted conduct VERB ital-3334 50 4 in in ADP ital-3334 50 5 march march PROPN ital-3334 50 6 2005 2005 NUM ital-3334 50 7 for for ADP ital-3334 50 8 irs.gov irs.gov PROPN ital-3334 50 9 confirmed confirm VERB ital-3334 50 10 that that SCONJ ital-3334 50 11 content content NOUN ital-3334 50 12 organization organization NOUN ital-3334 50 13 plays play VERB ital-3334 50 14 an an DET ital-3334 50 15 important important ADJ ital-3334 50 16 role role NOUN ital-3334 50 17 in in ADP ital-3334 50 18 the the DET ital-3334 50 19 perceived perceive VERB ital-3334 50 20 success success NOUN ital-3334 50 21 of of ADP ital-3334 50 22 a a DET ital-3334 50 23 user user NOUN ital-3334 50 24 ’s ’s PART ital-3334 50 25 search search NOUN ital-3334 50 26 experience experience NOUN ital-3334 50 27 . . PUNCT ital-3334 51 1 long long ADJ ital-3334 51 2 pages page NOUN ital-3334 51 3 of of ADP ital-3334 51 4 links link NOUN ital-3334 51 5 or or CCONJ ital-3334 51 6 scrolling scroll VERB ital-3334 51 7 pages page NOUN ital-3334 51 8 of of ADP ital-3334 51 9 content content NOUN ital-3334 51 10 left leave VERB ital-3334 51 11 some some DET ital-3334 51 12 users user NOUN ital-3334 51 13 confused confuse VERB ital-3334 51 14 and and CCONJ ital-3334 51 15 overwhelmed overwhelmed ADJ ital-3334 51 16 , , PUNCT ital-3334 51 17 unable unable ADJ ital-3334 51 18 to to PART ital-3334 51 19 find find VERB ital-3334 51 20 the the DET ital-3334 51 21 needed need VERB ital-3334 51 22 information information NOUN ital-3334 51 23 . . PUNCT ital-3334 52 1 for for ADP ital-3334 52 2 these these DET ital-3334 52 3 queries query NOUN ital-3334 52 4 , , PUNCT ital-3334 52 5 although although SCONJ ital-3334 52 6 the the DET ital-3334 52 7 search search NOUN ital-3334 52 8 results result NOUN ital-3334 52 9 were be AUX ital-3334 52 10 perfect perfect ADJ ital-3334 52 11 , , PUNCT ital-3334 52 12 with with ADP ital-3334 52 13 a a DET ital-3334 52 14 precision precision NOUN ital-3334 52 15 of of ADP ital-3334 52 16 100 100 NUM ital-3334 52 17 percent percent NOUN ital-3334 52 18 after after ADP ital-3334 52 19 one one NUM ital-3334 52 20 document document NOUN ital-3334 52 21 , , PUNCT ital-3334 52 22 the the DET ital-3334 52 23 search search NOUN ital-3334 52 24 experiences experience NOUN ital-3334 52 25 were be AUX ital-3334 52 26 still still ADV ital-3334 52 27 failures failure NOUN ital-3334 52 28 . . PUNCT ital-3334 53 1 query query NOUN ital-3334 53 2 enhancement enhancement VERB ital-3334 53 3 the the DET ital-3334 53 4 technique technique NOUN ital-3334 53 5 of of ADP ital-3334 53 6 relevance relevance NOUN ital-3334 53 7 feedback feedback NOUN ital-3334 53 8 for for ADP ital-3334 53 9 query query NOUN ital-3334 53 10 expansion expansion NOUN ital-3334 53 11 improves improve VERB ital-3334 53 12 retrieval retrieval NOUN ital-3334 53 13 in in ADP ital-3334 53 14 an an DET ital-3334 53 15 iterative iterative ADJ ital-3334 53 16 fashion.9 fashion.9 NOUN ital-3334 53 17 according accord VERB ital-3334 53 18 to to ADP ital-3334 53 19 this this DET ital-3334 53 20 approach approach NOUN ital-3334 53 21 , , PUNCT ital-3334 53 22 the the DET ital-3334 53 23 user user NOUN ital-3334 53 24 submits submit VERB ital-3334 53 25 a a DET ital-3334 53 26 query query NOUN ital-3334 53 27 , , PUNCT ital-3334 53 28 reviews review VERB ital-3334 53 29 the the DET ital-3334 53 30 search search NOUN ital-3334 53 31 results result NOUN ital-3334 53 32 , , PUNCT ital-3334 53 33 and and CCONJ ital-3334 53 34 then then ADV ital-3334 53 35 reports report VERB ital-3334 53 36 query query NOUN ital-3334 53 37 - - PUNCT ital-3334 53 38 document document NOUN ital-3334 53 39 relevance relevance NOUN ital-3334 53 40 assessments assessment NOUN ital-3334 53 41 to to ADP ital-3334 53 42 the the DET ital-3334 53 43 system system NOUN ital-3334 53 44 . . PUNCT ital-3334 54 1 these these DET ital-3334 54 2 assessments assessment NOUN ital-3334 54 3 are be AUX ital-3334 54 4 used use VERB ital-3334 54 5 to to PART ital-3334 54 6 modify modify VERB ital-3334 54 7 the the DET ital-3334 54 8 initial initial ADJ ital-3334 54 9 query query NOUN ital-3334 54 10 , , PUNCT ital-3334 54 11 that that ADV ital-3334 54 12 is is ADV ital-3334 54 13 , , PUNCT ital-3334 54 14 new new ADJ ital-3334 54 15 terms term NOUN ital-3334 54 16 are be AUX ital-3334 54 17 added add VERB ital-3334 54 18 to to ADP ital-3334 54 19 the the DET ital-3334 54 20 initial initial ADJ ital-3334 54 21 query query NOUN ital-3334 54 22 ( ( PUNCT ital-3334 54 23 hopefully hopefully ADV ital-3334 54 24 ) ) PUNCT ital-3334 54 25 to to PART ital-3334 54 26 improve improve VERB ital-3334 54 27 it it PRON ital-3334 54 28 , , PUNCT ital-3334 54 29 and and CCONJ ital-3334 54 30 the the DET ital-3334 54 31 query query NOUN ital-3334 54 32 is be AUX ital-3334 54 33 resubmitted resubmitte VERB ital-3334 54 34 . . PUNCT ital-3334 55 1 if if SCONJ ital-3334 55 2 one one PRON ital-3334 55 3 visualizes visualize VERB ital-3334 55 4 the the DET ital-3334 55 5 content content NOUN ital-3334 55 6 in in ADP ital-3334 55 7 a a DET ital-3334 55 8 collection collection NOUN ital-3334 55 9 as as ADP ital-3334 55 10 a a DET ital-3334 55 11 space space NOUN ital-3334 55 12 ( ( PUNCT ital-3334 55 13 figure figure NOUN ital-3334 55 14 3 3 NUM ital-3334 55 15 ) ) PUNCT ital-3334 55 16 , , PUNCT ital-3334 55 17 this this DET ital-3334 55 18 approach approach NOUN ital-3334 55 19 attempts attempt VERB ital-3334 55 20 to to PART ital-3334 55 21 move move VERB ital-3334 55 22 the the DET ital-3334 55 23 query query NOUN ital-3334 55 24 closer close ADV ital-3334 55 25 to to ADP ital-3334 55 26 the the DET ital-3334 55 27 most most ADV ital-3334 55 28 relevant relevant ADJ ital-3334 55 29 content content NOUN ital-3334 55 30 . . PUNCT ital-3334 56 1 a a DET ital-3334 56 2 drawback drawback NOUN ital-3334 56 3 of of ADP ital-3334 56 4 relevance relevance NOUN ital-3334 56 5 feedback feedback NOUN ital-3334 56 6 is be AUX ital-3334 56 7 that that SCONJ ital-3334 56 8 it it PRON ital-3334 56 9 is be AUX ital-3334 56 10 not not PART ital-3334 56 11 generally generally ADV ital-3334 56 12 collected collect VERB ital-3334 56 13 over over ADP ital-3334 56 14 multiple multiple ADJ ital-3334 56 15 user user NOUN ital-3334 56 16 sessions session NOUN ital-3334 56 17 and and CCONJ ital-3334 56 18 over over ADP ital-3334 56 19 time time NOUN ital-3334 56 20 , , PUNCT ital-3334 56 21 so so CCONJ ital-3334 56 22 the the DET ital-3334 56 23 next next ADJ ital-3334 56 24 user user NOUN ital-3334 56 25 submitting submit VERB ital-3334 56 26 the the DET ital-3334 56 27 same same ADJ ital-3334 56 28 query query NOUN ital-3334 56 29 has have VERB ital-3334 56 30 to to PART ital-3334 56 31 go go VERB ital-3334 56 32 through through ADP ital-3334 56 33 the the DET ital-3334 56 34 same same ADJ ital-3334 56 35 process process NOUN ital-3334 56 36 of of ADP ital-3334 56 37 providing provide VERB ital-3334 56 38 results result NOUN ital-3334 56 39 evaluations evaluation NOUN ital-3334 56 40 for for ADP ital-3334 56 41 query query NOUN ital-3334 56 42 expansion expansion NOUN ital-3334 56 43 . . PUNCT ital-3334 57 1 borlund borlund PROPN ital-3334 57 2 has have AUX ital-3334 57 3 noted note VERB ital-3334 57 4 that that SCONJ ital-3334 57 5 , , PUNCT ital-3334 57 6 given give VERB ital-3334 57 7 that that SCONJ ital-3334 57 8 an an DET ital-3334 57 9 individual individual ADJ ital-3334 57 10 user user NOUN ital-3334 57 11 ’s ’s PART ital-3334 57 12 information information NOUN ital-3334 57 13 need need NOUN ital-3334 57 14 is be AUX ital-3334 57 15 personal personal ADJ ital-3334 57 16 and and CCONJ ital-3334 57 17 may may AUX ital-3334 57 18 change change VERB ital-3334 57 19 over over ADP ital-3334 57 20 session session NOUN ital-3334 57 21 time time NOUN ital-3334 57 22 , , PUNCT ital-3334 57 23 relevance relevance NOUN ital-3334 57 24 assessments assessment NOUN ital-3334 57 25 can can AUX ital-3334 57 26 only only ADV ital-3334 57 27 be be AUX ital-3334 57 28 made make VERB ital-3334 57 29 by by ADP ital-3334 57 30 a a DET ital-3334 57 31 user user NOUN ital-3334 57 32 at at ADP ital-3334 57 33 a a DET ital-3334 57 34 particular particular ADJ ital-3334 57 35 time.10 time.10 NOUN ital-3334 57 36 however however ADV ital-3334 57 37 , , PUNCT ital-3334 57 38 on on ADP ital-3334 57 39 irs.gov irs.gov NOUN ital-3334 57 40 , , PUNCT ital-3334 57 41 where where SCONJ ital-3334 57 42 there there PRON ital-3334 57 43 are be VERB ital-3334 57 44 many many ADJ ital-3334 57 45 common common ADJ ital-3334 57 46 queries query NOUN ital-3334 57 47 for for ADP ital-3334 57 48 which which PRON ital-3334 57 49 there there PRON ital-3334 57 50 is be VERB ital-3334 57 51 a a DET ital-3334 57 52 clear clear ADJ ital-3334 57 53 best good ADJ ital-3334 57 54 - - PUNCT ital-3334 57 55 guess guess NOUN ital-3334 57 56 response response NOUN ital-3334 57 57 , , PUNCT ital-3334 57 58 there there PRON ital-3334 57 59 is be VERB ital-3334 57 60 valuable valuable ADJ ital-3334 57 61 relevance relevance NOUN ital-3334 57 62 information information NOUN ital-3334 57 63 that that PRON ital-3334 57 64 , , PUNCT ital-3334 57 65 if if SCONJ ital-3334 57 66 captured capture VERB ital-3334 57 67 once once ADV ital-3334 57 68 , , PUNCT ital-3334 57 69 could could AUX ital-3334 57 70 benefit benefit VERB ital-3334 57 71 tens ten NOUN ital-3334 57 72 of of ADP ital-3334 57 73 thousands thousand NOUN ital-3334 57 74 of of ADP ital-3334 57 75 users user NOUN ital-3334 57 76 for for ADP ital-3334 57 77 specific specific ADJ ital-3334 57 78 queries query NOUN ital-3334 57 79 . . PUNCT ital-3334 58 1 in in ADP ital-3334 58 2 fact fact NOUN ital-3334 58 3 , , PUNCT ital-3334 58 4 in in ADP ital-3334 58 5 april april PROPN ital-3334 58 6 2005 2005 NUM ital-3334 58 7 , , PUNCT ital-3334 58 8 the the DET ital-3334 58 9 top top ADJ ital-3334 58 10 four four NUM ital-3334 58 11 hundred hundred NUM ital-3334 58 12 queries query NOUN ital-3334 58 13 represented represent VERB ital-3334 58 14 almost almost ADV ital-3334 58 15 half half NOUN ital-3334 58 16 of of ADP ital-3334 58 17 all all DET ital-3334 58 18 the the DET ital-3334 58 19 queries query NOUN ital-3334 58 20 . . PUNCT ital-3334 59 1 another another DET ital-3334 59 2 drawback drawback NOUN ital-3334 59 3 of of ADP ital-3334 59 4 the the DET ital-3334 59 5 relevance relevance NOUN ital-3334 59 6 - - PUNCT ital-3334 59 7 feedback feedback NOUN ital-3334 59 8 ap ap PROPN ital-3334 59 9 proach proach NOUN ital-3334 59 10 is be AUX ital-3334 59 11 that that SCONJ ital-3334 59 12 it it PRON ital-3334 59 13 forces force VERB ital-3334 59 14 the the DET ital-3334 59 15 user user NOUN ital-3334 59 16 , , PUNCT ital-3334 59 17 novice novice NOUN ital-3334 59 18 or or CCONJ ital-3334 59 19 expert expert NOUN ital-3334 59 20 , , PUNCT ital-3334 59 21 to to PART ital-3334 59 22 become become VERB ital-3334 59 23 engaged engaged ADJ ital-3334 59 24 in in ADP ital-3334 59 25 the the DET ital-3334 59 26 search search NOUN ital-3334 59 27 process process NOUN ital-3334 59 28 . . PUNCT ital-3334 60 1 as as SCONJ ital-3334 60 2 noted note VERB ital-3334 60 3 previously previously ADV ital-3334 60 4 , , PUNCT ital-3334 60 5 users user NOUN ital-3334 60 6 are be AUX ital-3334 60 7 generally generally ADV ital-3334 60 8 not not PART ital-3334 60 9 interested interested ADJ ital-3334 60 10 in in ADP ital-3334 60 11 becoming become VERB ital-3334 60 12 search search NOUN ital-3334 60 13 experts expert NOUN ital-3334 60 14 or or CCONJ ital-3334 60 15 in in ADP ital-3334 60 16 becoming become VERB ital-3334 60 17 intimately intimately ADV ital-3334 60 18 involved involve VERB ital-3334 60 19 in in ADP ital-3334 60 20 the the DET ital-3334 60 21 process process NOUN ital-3334 60 22 of of ADP ital-3334 60 23 search search NOUN ital-3334 60 24 . . PUNCT ital-3334 61 1 the the DET ital-3334 61 2 relevance relevance NOUN ital-3334 61 3 - - PUNCT ital-3334 61 4 feedback feedback NOUN ital-3334 61 5 approach approach NOUN ital-3334 61 6 tries try VERB ital-3334 61 7 to to PART ital-3334 61 8 change change VERB ital-3334 61 9 users user NOUN ital-3334 61 10 ’ ’ PART ital-3334 61 11 behavior behavior NOUN ital-3334 61 12 and and CCONJ ital-3334 61 13 forces force VERB ital-3334 61 14 them they PRON ital-3334 61 15 to to PART ital-3334 61 16 find find VERB ital-3334 61 17 the the DET ital-3334 61 18 specific specific ADJ ital-3334 61 19 word word NOUN ital-3334 61 20 or or CCONJ ital-3334 61 21 words word NOUN ital-3334 61 22 that that PRON ital-3334 61 23 will will AUX ital-3334 61 24 best well ADV ital-3334 61 25 retrieve retrieve VERB ital-3334 61 26 the the DET ital-3334 61 27 relevant relevant ADJ ital-3334 61 28 information information NOUN ital-3334 61 29 . . PUNCT ital-3334 62 1 in in ADP ital-3334 62 2 fact fact NOUN ital-3334 62 3 , , PUNCT ital-3334 62 4 some some DET ital-3334 62 5 research research NOUN ital-3334 62 6 has have AUX ital-3334 62 7 shown show VERB ital-3334 62 8 that that SCONJ ital-3334 62 9 the the DET ital-3334 62 10 potential potential ADJ ital-3334 62 11 benefits benefit NOUN ital-3334 62 12 of of ADP ital-3334 62 13 relevance relevance NOUN ital-3334 62 14 feedback feedback NOUN ital-3334 62 15 may may AUX ital-3334 62 16 be be AUX ital-3334 62 17 hard hard ADJ ital-3334 62 18 to to PART ital-3334 62 19 achieve achieve VERB ital-3334 62 20 primarily primarily ADV ital-3334 62 21 because because SCONJ ital-3334 62 22 searchers searcher NOUN ital-3334 62 23 have have VERB ital-3334 62 24 difficulty difficulty NOUN ital-3334 62 25 finding find VERB ital-3334 62 26 useful useful ADJ ital-3334 62 27 terms term NOUN ital-3334 62 28 for for ADP ital-3334 62 29 effective effective ADJ ital-3334 62 30 query query NOUN ital-3334 62 31 expansion.11 expansion.11 NOUN ital-3334 62 32 to to PART ital-3334 62 33 avoid avoid VERB ital-3334 62 34 requiring require VERB ital-3334 62 35 users user NOUN ital-3334 62 36 to to PART ital-3334 62 37 submit submit VERB ital-3334 62 38 relevance relevance NOUN ital-3334 62 39 - - PUNCT ital-3334 62 40 feedback feedback NOUN ital-3334 62 41 judgments judgment NOUN ital-3334 62 42 , , PUNCT ital-3334 62 43 the the DET ital-3334 62 44 methodology methodology NOUN ital-3334 62 45 uses use VERB ital-3334 62 46 alternative alternative ADJ ital-3334 62 47 approaches approach NOUN ital-3334 62 48 for for ADP ital-3334 62 49 gathering gather VERB ital-3334 62 50 feedback feedback NOUN ital-3334 62 51 : : PUNCT ital-3334 62 52 ( ( PUNCT ital-3334 62 53 1 1 X ital-3334 62 54 ) ) PUNCT ital-3334 62 55 mining mining NOUN ital-3334 62 56 sources source NOUN ital-3334 62 57 of of ADP ital-3334 62 58 input input NOUN ital-3334 62 59 that that PRON ital-3334 62 60 do do AUX ital-3334 62 61 not not PART ital-3334 62 62 require require VERB ital-3334 62 63 any any DET ital-3334 62 64 additional additional ADJ ital-3334 62 65 involvement involvement NOUN ital-3334 62 66 on on ADP ital-3334 62 67 the the DET ital-3334 62 68 part part NOUN ital-3334 62 69 of of ADP ital-3334 62 70 the the DET ital-3334 62 71 users user NOUN ital-3334 62 72 ; ; PUNCT ital-3334 62 73 and and CCONJ ital-3334 62 74 ( ( PUNCT ital-3334 62 75 2 2 X ital-3334 62 76 ) ) PUNCT ital-3334 62 77 soliciting solicit VERB ital-3334 62 78 relevance relevance NOUN ital-3334 62 79 judgments judgment NOUN ital-3334 62 80 from from ADP ital-3334 62 81 subject subject ADJ ital-3334 62 82 matter matter NOUN ital-3334 62 83 experts expert NOUN ital-3334 62 84 . . PUNCT ital-3334 63 1 as as SCONJ ital-3334 63 2 noted note VERB ital-3334 63 3 above above ADV ital-3334 63 4 , , PUNCT ital-3334 63 5 while while SCONJ ital-3334 63 6 best good ADJ ital-3334 63 7 results result NOUN ital-3334 63 8 may may AUX ital-3334 63 9 be be AUX ital-3334 63 10 different different ADJ ital-3334 63 11 per per ADP ital-3334 63 12 task task NOUN ital-3334 63 13 and and CCONJ ital-3334 63 14 per per ADP ital-3334 63 15 user user NOUN ital-3334 63 16 , , PUNCT ital-3334 63 17 particularly particularly ADV ital-3334 63 18 given give VERB ital-3334 63 19 the the DET ital-3334 63 20 shortness shortness NOUN ital-3334 63 21 of of ADP ital-3334 63 22 the the DET ital-3334 63 23 queries query NOUN ital-3334 63 24 , , PUNCT ital-3334 63 25 our our PRON ital-3334 63 26 goal goal NOUN ital-3334 63 27 is be AUX ital-3334 63 28 to to PART ital-3334 63 29 maximize maximize VERB ital-3334 63 30 the the DET ital-3334 63 31 good good ADJ ital-3334 63 32 results result NOUN ital-3334 63 33 for for ADP ital-3334 63 34 the the DET ital-3334 63 35 maximum maximum ADJ ital-3334 63 36 number number NOUN ital-3334 63 37 of of ADP ital-3334 63 38 people people NOUN ital-3334 63 39 . . PUNCT ital-3334 64 1 best good ADJ ital-3334 64 2 - - PUNCT ital-3334 64 3 guess guess NOUN ital-3334 64 4 results result NOUN ital-3334 64 5 are be AUX ital-3334 64 6 derived derive VERB ital-3334 64 7 from from ADP ital-3334 64 8 a a DET ital-3334 64 9 variety variety NOUN ital-3334 64 10 of of ADP ital-3334 64 11 sources source NOUN ital-3334 64 12 , , PUNCT ital-3334 64 13 including include VERB ital-3334 64 14 usability usability NOUN ital-3334 64 15 testing testing NOUN ital-3334 64 16 , , PUNCT ital-3334 64 17 satisfaction satisfaction NOUN ital-3334 64 18 survey survey NOUN ital-3334 64 19 questionnaires questionnaire NOUN ital-3334 64 20 , , PUNCT ital-3334 64 21 and and CCONJ ital-3334 64 22 businesscontent businesscontent ADJ ital-3334 64 23 owners owner NOUN ital-3334 64 24 . . PUNCT ital-3334 65 1 for for ADP ital-3334 65 2 example example NOUN ital-3334 65 3 , , PUNCT ital-3334 65 4 users user NOUN ital-3334 65 5 entering enter VERB ital-3334 65 6 the the DET ital-3334 65 7 common common ADJ ital-3334 65 8 query query NOUN ital-3334 65 9 “ " PUNCT ital-3334 65 10 1040ez 1040ez NOUN ital-3334 65 11 ” " PUNCT ital-3334 65 12 can can AUX ital-3334 65 13 be be AUX ital-3334 65 14 looking look VERB ital-3334 65 15 for for ADP ital-3334 65 16 information information NOUN ital-3334 65 17 on on ADP ital-3334 65 18 the the DET ital-3334 65 19 form form NOUN ital-3334 65 20 or or CCONJ ital-3334 65 21 the the DET ital-3334 65 22 form form NOUN ital-3334 65 23 itself itself PRON ital-3334 65 24 . . PUNCT ital-3334 66 1 given give VERB ital-3334 66 2 that that SCONJ ital-3334 66 3 — — PUNCT ital-3334 66 4 as as SCONJ ital-3334 66 5 shown show VERB ital-3334 66 6 in in ADP ital-3334 66 7 table table NOUN ital-3334 66 8 1 1 NUM ital-3334 66 9 ( ( PUNCT ital-3334 66 10 based base VERB ital-3334 66 11 on on ADP ital-3334 66 12 the the DET ital-3334 66 13 responses response NOUN ital-3334 66 14 of of ADP ital-3334 66 15 11,715 11,715 NUM ital-3334 66 16 users user NOUN ital-3334 66 17 to to PART ital-3334 66 18 satisfaction satisfaction VERB ital-3334 66 19 surveys survey NOUN ital-3334 66 20 in in ADP ital-3334 66 21 2005)—the 2005)—the DET ital-3334 66 22 goal goal NOUN ital-3334 66 23 of of ADP ital-3334 66 24 39 39 NUM ital-3334 66 25 percent percent NOUN ital-3334 66 26 of of ADP ital-3334 66 27 irs.gov irs.gov ADJ ital-3334 66 28 searchers searcher NOUN ital-3334 66 29 is be AUX ital-3334 66 30 to to PART ital-3334 66 31 download download VERB ital-3334 66 32 a a DET ital-3334 66 33 form form NOUN ital-3334 66 34 as as SCONJ ital-3334 66 35 opposed oppose VERB ital-3334 66 36 to to PART ital-3334 66 37 28 28 NUM ital-3334 66 38 percent percent NOUN ital-3334 66 39 seeking seek VERB ital-3334 66 40 to to PART ital-3334 66 41 obtain obtain VERB ital-3334 66 42 general general ADJ ital-3334 66 43 tax tax NOUN ital-3334 66 44 information information NOUN ital-3334 66 45 , , PUNCT ital-3334 66 46 the the DET ital-3334 66 47 retrieval retrieval NOUN ital-3334 66 48 of of ADP ital-3334 66 49 the the DET ital-3334 66 50 1040ez 1040ez ADJ ital-3334 66 51 form form NOUN ital-3334 66 52 and and CCONJ ital-3334 66 53 its its PRON ital-3334 66 54 instructions instruction NOUN ital-3334 66 55 is be AUX ital-3334 66 56 prioritized prioritize VERB ital-3334 66 57 , , PUNCT ital-3334 66 58 while while SCONJ ital-3334 66 59 also also ADV ital-3334 66 60 retrieving retrieve VERB ital-3334 66 61 any any DET ital-3334 66 62 general general ADJ ital-3334 66 63 related related ADJ ital-3334 66 64 information information NOUN ital-3334 66 65 . . PUNCT ital-3334 67 1 figure figure NOUN ital-3334 67 2 2 2 NUM ital-3334 67 3 . . PUNCT ital-3334 67 4 document document NOUN ital-3334 67 5 - - PUNCT ital-3334 67 6 space space NOUN ital-3334 67 7 modification modification NOUN ital-3334 67 8 figure figure NOUN ital-3334 67 9 3 3 NUM ital-3334 67 10 . . PUNCT ital-3334 67 11 query query NOUN ital-3334 67 12 modification modification NOUN ital-3334 67 13 article article NOUN ital-3334 67 14 title title NOUN ital-3334 67 15 | | NOUN ital-3334 67 16 author author NOUN ital-3334 67 17 81a 81a NUM ital-3334 67 18 dynamic dynamic ADJ ital-3334 67 19 methodology methodology NOUN ital-3334 67 20 for for ADP ital-3334 67 21 improving improve VERB ital-3334 67 22 the the DET ital-3334 67 23 search search NOUN ital-3334 67 24 experience experience NOUN ital-3334 67 25 | | NOUN ital-3334 67 26 kerchner kerchner PROPN ital-3334 67 27 81 81 NUM ital-3334 67 28 we we PRON ital-3334 67 29 can can AUX ital-3334 67 30 determine determine VERB ital-3334 67 31 the the DET ital-3334 67 32 best well ADV ital-3334 67 33 - - PUNCT ital-3334 67 34 guess guess NOUN ital-3334 67 35 results result NOUN ital-3334 67 36 as as SCONJ ital-3334 67 37 follows follow VERB ital-3334 67 38 : : PUNCT ital-3334 67 39 ■ ■ PUNCT ital-3334 67 40 review review VERB ital-3334 67 41 the the DET ital-3334 67 42 search search NOUN ital-3334 67 43 results result NOUN ital-3334 67 44 for for ADP ital-3334 67 45 terms term NOUN ital-3334 67 46 that that PRON ital-3334 67 47 are be AUX ital-3334 67 48 on on ADP ital-3334 67 49 the the DET ital-3334 67 50 frequently frequently ADV ital-3334 67 51 entered enter VERB ital-3334 67 52 search search NOUN ital-3334 67 53 - - PUNCT ital-3334 67 54 terms term NOUN ital-3334 67 55 list list NOUN ital-3334 67 56 ■ ■ PUNCT ital-3334 67 57 review review NOUN ital-3334 67 58 help help NOUN ital-3334 67 59 desk desk NOUN ital-3334 67 60 contacts contact NOUN ital-3334 67 61 , , PUNCT ital-3334 67 62 satisfaction satisfaction NOUN ital-3334 67 63 - - PUNCT ital-3334 67 64 survey survey NOUN ital-3334 67 65 comments comment NOUN ital-3334 67 66 , , PUNCT ital-3334 67 67 and and CCONJ ital-3334 67 68 zero zero NUM ital-3334 67 69 - - PUNCT ital-3334 67 70 results result NOUN ital-3334 67 71 reports report VERB ital-3334 67 72 to to PART ital-3334 67 73 identify identify VERB ital-3334 67 74 information information NOUN ital-3334 67 75 users user NOUN ital-3334 67 76 who who PRON ital-3334 67 77 are be AUX ital-3334 67 78 having have VERB ital-3334 67 79 trouble trouble NOUN ital-3334 67 80 finding find VERB ital-3334 67 81 or or CCONJ ital-3334 67 82 understanding understanding NOUN ital-3334 67 83 ■ ■ PUNCT ital-3334 67 84 identify identify VERB ital-3334 67 85 best good ADJ ital-3334 67 86 results result NOUN ital-3334 67 87 by by ADP ital-3334 67 88 working work VERB ital-3334 67 89 with with ADP ital-3334 67 90 the the DET ital-3334 67 91 business business NOUN ital-3334 67 92 owners owner NOUN ital-3334 67 93 as as ADP ital-3334 67 94 necessary necessary ADJ ital-3334 67 95 ■ ■ PUNCT ital-3334 67 96 analyze analyze VERB ital-3334 67 97 why why SCONJ ital-3334 67 98 best good ADJ ital-3334 67 99 results result NOUN ital-3334 67 100 are be AUX ital-3334 67 101 not not PART ital-3334 67 102 being be AUX ital-3334 67 103 retrieved retrieve VERB ital-3334 67 104 for for ADP ital-3334 67 105 a a DET ital-3334 67 106 particular particular ADJ ital-3334 67 107 query query NOUN ital-3334 67 108 ■ ■ CCONJ ital-3334 67 109 add add VERB ital-3334 67 110 appropriate appropriate ADJ ital-3334 67 111 synonyms synonym NOUN ital-3334 67 112 for for ADP ital-3334 67 113 this this PRON ital-3334 67 114 and and CCONJ ital-3334 67 115 related related ADJ ital-3334 67 116 queries query NOUN ital-3334 67 117 ■ ■ PUNCT ital-3334 67 118 engineer engineer VERB ital-3334 67 119 relevant relevant ADJ ital-3334 67 120 documents document NOUN ital-3334 67 121 ( ( PUNCT ital-3334 67 122 as as SCONJ ital-3334 67 123 described describe VERB ital-3334 67 124 above above ADV ital-3334 67 125 ) ) PUNCT ital-3334 67 126 in in ADP ital-3334 67 127 this this DET ital-3334 67 128 way way NOUN ital-3334 67 129 , , PUNCT ital-3334 67 130 the the DET ital-3334 67 131 thesaurus thesaurus NOUN ital-3334 67 132 , , PUNCT ital-3334 67 133 as as ADP ital-3334 67 134 the the DET ital-3334 67 135 source source NOUN ital-3334 67 136 for for ADP ital-3334 67 137 query query NOUN ital-3334 67 138 enhancement enhancement NOUN ital-3334 67 139 , , PUNCT ital-3334 67 140 is be AUX ital-3334 67 141 an an DET ital-3334 67 142 evolving evolve VERB ital-3334 67 143 structure structure NOUN ital-3334 67 144 that that PRON ital-3334 67 145 adapts adapt VERB ital-3334 67 146 to to ADP ital-3334 67 147 the the DET ital-3334 67 148 needs need NOUN ital-3334 67 149 of of ADP ital-3334 67 150 the the DET ital-3334 67 151 users user NOUN ital-3334 67 152 rather rather ADV ital-3334 67 153 than than ADP ital-3334 67 154 being be AUX ital-3334 67 155 a a DET ital-3334 67 156 fixed fix VERB ital-3334 67 157 entity entity NOUN ital-3334 67 158 of of ADP ital-3334 67 159 elements element NOUN ital-3334 67 160 based base VERB ital-3334 67 161 on on ADP ital-3334 67 162 someone someone PRON ital-3334 67 163 ’s ’s PART ital-3334 67 164 idea idea NOUN ital-3334 67 165 of of ADP ital-3334 67 166 a a DET ital-3334 67 167 standardized standardized ADJ ital-3334 67 168 vocabulary vocabulary NOUN ital-3334 67 169 . . PUNCT ital-3334 68 1 search search NOUN ital-3334 68 2 improvement improvement NOUN ital-3334 68 3 we we PRON ital-3334 68 4 can can AUX ital-3334 68 5 intercept intercept VERB ital-3334 68 6 very very ADV ital-3334 68 7 popular popular ADJ ital-3334 68 8 queries query NOUN ital-3334 68 9 and and CCONJ ital-3334 68 10 return return VERB ital-3334 68 11 a a DET ital-3334 68 12 set set NOUN ital-3334 68 13 of of ADP ital-3334 68 14 preconfigured preconfigured ADJ ital-3334 68 15 results result NOUN ital-3334 68 16 or or CCONJ ital-3334 68 17 a a DET ital-3334 68 18 quick quick ADJ ital-3334 68 19 link link NOUN ital-3334 68 20 at at ADP ital-3334 68 21 the the DET ital-3334 68 22 top top NOUN ital-3334 68 23 of of ADP ital-3334 68 24 the the DET ital-3334 68 25 search search NOUN ital-3334 68 26 - - PUNCT ital-3334 68 27 results result NOUN ital-3334 68 28 listing list VERB ital-3334 68 29 . . PUNCT ital-3334 69 1 for for ADP ital-3334 69 2 example example NOUN ital-3334 69 3 , , PUNCT ital-3334 69 4 the the DET ital-3334 69 5 user user NOUN ital-3334 69 6 entering enter VERB ital-3334 69 7 “ " PUNCT ital-3334 69 8 1040 1040 NUM ital-3334 69 9 ” " PUNCT ital-3334 69 10 sees see VERB ital-3334 69 11 a a DET ital-3334 69 12 list list NOUN ital-3334 69 13 of of ADP ital-3334 69 14 the the DET ital-3334 69 15 most most ADV ital-3334 69 16 popular popular ADJ ital-3334 69 17 1040 1040 NUM ital-3334 69 18 - - PUNCT ital-3334 69 19 related relate VERB ital-3334 69 20 forms form NOUN ital-3334 69 21 and and CCONJ ital-3334 69 22 instructions instruction NOUN ital-3334 69 23 in in ADP ital-3334 69 24 addition addition NOUN ital-3334 69 25 to to ADP ital-3334 69 26 a a DET ital-3334 69 27 list list NOUN ital-3334 69 28 of of ADP ital-3334 69 29 other other ADJ ital-3334 69 30 search search NOUN ital-3334 69 31 results result NOUN ital-3334 69 32 . . PUNCT ital-3334 70 1 there there PRON ital-3334 70 2 were be VERB ital-3334 70 3 more more ADJ ital-3334 70 4 than than ADP ital-3334 70 5 31,000 31,000 NUM ital-3334 70 6 users user NOUN ital-3334 70 7 in in ADP ital-3334 70 8 april april PROPN ital-3334 70 9 2005 2005 NUM ital-3334 70 10 who who PRON ital-3334 70 11 requested request VERB ital-3334 70 12 the the DET ital-3334 70 13 i-9 i-9 NUM ital-3334 70 14 form form NOUN ital-3334 70 15 . . PUNCT ital-3334 71 1 since since SCONJ ital-3334 71 2 the the DET ital-3334 71 3 form form NOUN ital-3334 71 4 is be AUX ital-3334 71 5 not not PART ital-3334 71 6 an an DET ital-3334 71 7 irs irs PROPN ital-3334 71 8 form form NOUN ital-3334 71 9 , , PUNCT ital-3334 71 10 users user NOUN ital-3334 71 11 are be AUX ital-3334 71 12 presented present VERB ital-3334 71 13 with with ADP ital-3334 71 14 a a DET ital-3334 71 15 link link NOUN ital-3334 71 16 to to ADP ital-3334 71 17 the the DET ital-3334 71 18 bureau bureau NOUN ital-3334 71 19 of of ADP ital-3334 71 20 citizen citizen NOUN ital-3334 71 21 and and CCONJ ital-3334 71 22 immigration immigration NOUN ital-3334 71 23 services service NOUN ital-3334 71 24 web web NOUN ital-3334 71 25 site site NOUN ital-3334 71 26 . . PUNCT ital-3334 72 1 the the DET ital-3334 72 2 tens ten NOUN ital-3334 72 3 of of ADP ital-3334 72 4 thousands thousand NOUN ital-3334 72 5 of of ADP ital-3334 72 6 users user NOUN ital-3334 72 7 who who PRON ital-3334 72 8 look look VERB ital-3334 72 9 for for ADP ital-3334 72 10 state state NOUN ital-3334 72 11 tax tax NOUN ital-3334 72 12 forms form NOUN ital-3334 72 13 on on ADP ital-3334 72 14 irs.gov irs.gov NOUN ital-3334 72 15 are be AUX ital-3334 72 16 directed direct VERB ital-3334 72 17 either either CCONJ ital-3334 72 18 to to ADP ital-3334 72 19 the the DET ital-3334 72 20 specific specific ADJ ital-3334 72 21 state state NOUN ital-3334 72 22 - - PUNCT ital-3334 72 23 tax tax NOUN ital-3334 72 24 - - PUNCT ital-3334 72 25 form form NOUN ital-3334 72 26 website website NOUN ital-3334 72 27 page page NOUN ital-3334 72 28 or or CCONJ ital-3334 72 29 to to ADP ital-3334 72 30 a a DET ital-3334 72 31 page page NOUN ital-3334 72 32 with with ADP ital-3334 72 33 links link NOUN ital-3334 72 34 to to PART ital-3334 72 35 state state NOUN ital-3334 72 36 tax tax NOUN ital-3334 72 37 sites site NOUN ital-3334 72 38 . . PUNCT ital-3334 73 1 this this DET ital-3334 73 2 unique unique ADJ ital-3334 73 3 and and CCONJ ital-3334 73 4 user user NOUN ital-3334 73 5 - - PUNCT ital-3334 73 6 friendly friendly ADJ ital-3334 73 7 approach approach NOUN ital-3334 73 8 provides provide VERB ital-3334 73 9 a a DET ital-3334 73 10 significant significant ADJ ital-3334 73 11 improvement improvement NOUN ital-3334 73 12 over over ADP ital-3334 73 13 a a DET ital-3334 73 14 page page NOUN ital-3334 73 15 that that PRON ital-3334 73 16 tells tell VERB ital-3334 73 17 the the DET ital-3334 73 18 user user NOUN ital-3334 73 19 that that SCONJ ital-3334 73 20 there there PRON ital-3334 73 21 is be VERB ital-3334 73 22 no no DET ital-3334 73 23 matching matching ADJ ital-3334 73 24 result result NOUN ital-3334 73 25 , , PUNCT ital-3334 73 26 leaving leave VERB ital-3334 73 27 him he PRON ital-3334 73 28 to to PART ital-3334 73 29 fend fend VERB ital-3334 73 30 for for ADP ital-3334 73 31 himself himself PRON ital-3334 73 32 . . PUNCT ital-3334 74 1 another another DET ital-3334 74 2 technique technique NOUN ital-3334 74 3 for for ADP ital-3334 74 4 improving improve VERB ital-3334 74 5 search search NOUN ital-3334 74 6 precision precision NOUN ital-3334 74 7 ( ( PUNCT ital-3334 74 8 not not PART ital-3334 74 9 currently currently ADV ital-3334 74 10 used use VERB ital-3334 74 11 for for ADP ital-3334 74 12 irs.gov irs.gov NOUN ital-3334 74 13 ) ) PUNCT ital-3334 74 14 is be AUX ital-3334 74 15 to to ADP ital-3334 74 16 tune tune NOUN ital-3334 74 17 and and CCONJ ital-3334 74 18 adjust adjust VERB ital-3334 74 19 parameters parameter NOUN ital-3334 74 20 in in ADP ital-3334 74 21 the the DET ital-3334 74 22 search search NOUN ital-3334 74 23 engine engine NOUN ital-3334 74 24 , , PUNCT ital-3334 74 25 such such ADJ ital-3334 74 26 as as ADP ital-3334 74 27 the the DET ital-3334 74 28 relative relative ADJ ital-3334 74 29 weighting weighting NOUN ital-3334 74 30 of of ADP ital-3334 74 31 basic basic ADJ ital-3334 74 32 metadata metadata ADJ ital-3334 74 33 tags tag NOUN ital-3334 74 34 such such ADJ ital-3334 74 35 as as ADP ital-3334 74 36 title title NOUN ital-3334 74 37 ( ( PUNCT ital-3334 74 38 if if SCONJ ital-3334 74 39 they they PRON ital-3334 74 40 are be AUX ital-3334 74 41 used use VERB ital-3334 74 42 in in ADP ital-3334 74 43 the the DET ital-3334 74 44 relevance relevance NOUN ital-3334 74 45 calculation calculation NOUN ital-3334 74 46 ) ) PUNCT ital-3334 74 47 . . PUNCT ital-3334 75 1 results result NOUN ital-3334 75 2 - - PUNCT ital-3334 75 3 ranking rank VERB ital-3334 75 4 improvement improvement NOUN ital-3334 75 5 the the DET ital-3334 75 6 search search NOUN ital-3334 75 7 results result NOUN ital-3334 75 8 can can AUX ital-3334 75 9 be be AUX ital-3334 75 10 programmatically programmatically ADV ital-3334 75 11 re re VERB ital-3334 75 12 - - VERB ital-3334 75 13 ranked rank VERB ital-3334 75 14 before before ADP ital-3334 75 15 being be AUX ital-3334 75 16 presented present VERB ital-3334 75 17 to to ADP ital-3334 75 18 the the DET ital-3334 75 19 user user NOUN ital-3334 75 20 . . PUNCT ital-3334 76 1 this this DET ital-3334 76 2 approach approach NOUN ital-3334 76 3 ( ( PUNCT ital-3334 76 4 not not PART ital-3334 76 5 used use VERB ital-3334 76 6 as as ADV ital-3334 76 7 yet yet ADV ital-3334 76 8 on on ADP ital-3334 76 9 irs.gov irs.gov NOUN ital-3334 76 10 ) ) PUNCT ital-3334 76 11 is be AUX ital-3334 76 12 a a DET ital-3334 76 13 variation variation NOUN ital-3334 76 14 on on ADP ital-3334 76 15 the the DET ital-3334 76 16 quick quick ADJ ital-3334 76 17 links link NOUN ital-3334 76 18 described describe VERB ital-3334 76 19 above above ADP ital-3334 76 20 for for ADP ital-3334 76 21 re re NOUN ital-3334 76 22 - - NOUN ital-3334 76 23 ranking rank VERB ital-3334 76 24 more more ADJ ital-3334 76 25 than than ADP ital-3334 76 26 one one NUM ital-3334 76 27 result result NOUN ital-3334 76 28 . . PUNCT ital-3334 77 1 categorization categorization VERB ital-3334 77 2 a a DET ital-3334 77 3 large large ADJ ital-3334 77 4 set set NOUN ital-3334 77 5 of of ADP ital-3334 77 6 search search NOUN ital-3334 77 7 results result NOUN ital-3334 77 8 can can AUX ital-3334 77 9 be be AUX ital-3334 77 10 automatically automatically ADV ital-3334 77 11 categorized categorize VERB ital-3334 77 12 into into ADP ital-3334 77 13 subsets subset NOUN ital-3334 77 14 to to PART ital-3334 77 15 help help VERB ital-3334 77 16 the the DET ital-3334 77 17 user user NOUN ital-3334 77 18 find find VERB ital-3334 77 19 the the DET ital-3334 77 20 information information NOUN ital-3334 77 21 he he PRON ital-3334 77 22 needs need VERB ital-3334 77 23 . . PUNCT ital-3334 78 1 in in ADP ital-3334 78 2 addition addition NOUN ital-3334 78 3 , , PUNCT ital-3334 78 4 a a DET ital-3334 78 5 “ " PUNCT ital-3334 78 6 search search NOUN ital-3334 78 7 within within ADP ital-3334 78 8 a a DET ital-3334 78 9 search search NOUN ital-3334 78 10 ” " PUNCT ital-3334 78 11 function function NOUN ital-3334 78 12 is be AUX ital-3334 78 13 available available ADJ ital-3334 78 14 to to PART ital-3334 78 15 help help VERB ital-3334 78 16 the the DET ital-3334 78 17 user user NOUN ital-3334 78 18 narrow narrow VERB ital-3334 78 19 down down ADP ital-3334 78 20 results result NOUN ital-3334 78 21 . . PUNCT ital-3334 79 1 research research NOUN ital-3334 79 2 to to PART ital-3334 79 3 be be AUX ital-3334 79 4 conducted conduct VERB ital-3334 79 5 on on ADP ital-3334 79 6 commercial commercial ADJ ital-3334 79 7 products product NOUN ital-3334 79 8 to to PART ital-3334 79 9 support support VERB ital-3334 79 10 automatic automatic ADJ ital-3334 79 11 categorization categorization NOUN ital-3334 79 12 is be AUX ital-3334 79 13 planned plan VERB ital-3334 79 14 for for ADP ital-3334 79 15 the the DET ital-3334 79 16 future future NOUN ital-3334 79 17 . . PUNCT ital-3334 80 1 summarization summarization NOUN ital-3334 80 2 as as SCONJ ital-3334 80 3 noted note VERB ital-3334 80 4 earlier early ADV ital-3334 80 5 , , PUNCT ital-3334 80 6 a a DET ital-3334 80 7 barrier barrier NOUN ital-3334 80 8 to to ADP ital-3334 80 9 a a DET ital-3334 80 10 successful successful ADJ ital-3334 80 11 user user NOUN ital-3334 80 12 experience experience NOUN ital-3334 80 13 can can AUX ital-3334 80 14 be be AUX ital-3334 80 15 the the DET ital-3334 80 16 lack lack NOUN ital-3334 80 17 of of ADP ital-3334 80 18 informative informative ADJ ital-3334 80 19 descriptions description NOUN ital-3334 80 20 in in ADP ital-3334 80 21 the the DET ital-3334 80 22 search search NOUN ital-3334 80 23 results result NOUN ital-3334 80 24 . . PUNCT ital-3334 81 1 therefore therefore ADV ital-3334 81 2 , , PUNCT ital-3334 81 3 an an DET ital-3334 81 4 important important ADJ ital-3334 81 5 tool tool NOUN ital-3334 81 6 for for ADP ital-3334 81 7 search search NOUN ital-3334 81 8 - - PUNCT ital-3334 81 9 experience experience NOUN ital-3334 81 10 improvement improvement NOUN ital-3334 81 11 is be AUX ital-3334 81 12 to to PART ital-3334 81 13 make make VERB ital-3334 81 14 sure sure ADJ ital-3334 81 15 that that SCONJ ital-3334 81 16 content content NOUN ital-3334 81 17 titles title NOUN ital-3334 81 18 and and CCONJ ital-3334 81 19 summaries summary NOUN ital-3334 81 20 are be AUX ital-3334 81 21 informative informative ADJ ital-3334 81 22 , , PUNCT ital-3334 81 23 or or CCONJ ital-3334 81 24 as as ADP ital-3334 81 25 a a DET ital-3334 81 26 second second ADJ ital-3334 81 27 choice choice NOUN ital-3334 81 28 , , PUNCT ital-3334 81 29 that that SCONJ ital-3334 81 30 the the DET ital-3334 81 31 search search NOUN ital-3334 81 32 engine engine NOUN ital-3334 81 33 dynamically dynamically ADV ital-3334 81 34 generates generate VERB ital-3334 81 35 informative informative ADJ ital-3334 81 36 summaries summary NOUN ital-3334 81 37 . . PUNCT ital-3334 82 1 passage passage NOUN ital-3334 82 2 - - PUNCT ital-3334 82 3 based base VERB ital-3334 82 4 summaries summary NOUN ital-3334 82 5 and and CCONJ ital-3334 82 6 highlighted highlight VERB ital-3334 82 7 search search NOUN ital-3334 82 8 terms term NOUN ital-3334 82 9 in in ADP ital-3334 82 10 the the DET ital-3334 82 11 summary summary NOUN ital-3334 82 12 and and CCONJ ital-3334 82 13 the the DET ital-3334 82 14 content content NOUN ital-3334 82 15 have have AUX ital-3334 82 16 become become VERB ital-3334 82 17 a a DET ital-3334 82 18 feature feature NOUN ital-3334 82 19 of of ADP ital-3334 82 20 many many ADJ ital-3334 82 21 commercial commercial ADJ ital-3334 82 22 search search NOUN ital-3334 82 23 engines engine NOUN ital-3334 82 24 as as ADP ital-3334 82 25 another another DET ital-3334 82 26 way way NOUN ital-3334 82 27 to to PART ital-3334 82 28 improve improve VERB ital-3334 82 29 the the DET ital-3334 82 30 usability usability NOUN ital-3334 82 31 of of ADP ital-3334 82 32 the the DET ital-3334 82 33 returned return VERB ital-3334 82 34 results result NOUN ital-3334 82 35 . . PUNCT ital-3334 83 1 in in ADP ital-3334 83 2 table table NOUN ital-3334 83 3 1 1 NUM ital-3334 83 4 . . NOUN ital-3334 83 5 reasons reason NOUN ital-3334 83 6 for for ADP ital-3334 83 7 using use VERB ital-3334 83 8 irs.gov irs.gov ADJ ital-3334 83 9 reason reason NOUN ital-3334 83 10 for for ADP ital-3334 83 11 coming come VERB ital-3334 83 12 to to ADP ital-3334 83 13 irs.gov irs.gov ADJ ital-3334 83 14 % % NOUN ital-3334 83 15 of of ADP ital-3334 83 16 total total ADJ ital-3334 83 17 site site NOUN ital-3334 83 18 visitors visitor NOUN ital-3334 83 19 % % NOUN ital-3334 83 20 of of ADP ital-3334 83 21 total total ADJ ital-3334 83 22 search search NOUN ital-3334 83 23 users user NOUN ital-3334 83 24 download download VERB ital-3334 83 25 a a DET ital-3334 83 26 tax tax NOUN ital-3334 83 27 form form NOUN ital-3334 83 28 , , PUNCT ital-3334 83 29 publication publication NOUN ital-3334 83 30 , , PUNCT ital-3334 83 31 or or CCONJ ital-3334 83 32 instructions instruction NOUN ital-3334 83 33 39 39 NUM ital-3334 83 34 39 39 NUM ital-3334 83 35 obtain obtain VERB ital-3334 83 36 general general ADJ ital-3334 83 37 tax tax NOUN ital-3334 83 38 information information NOUN ital-3334 83 39 27 27 NUM ital-3334 83 40 28 28 NUM ital-3334 83 41 obtain obtain NOUN ital-3334 83 42 information information NOUN ital-3334 83 43 on on ADP ital-3334 83 44 e e NOUN ital-3334 83 45 - - NOUN ital-3334 83 46 file file NOUN ital-3334 83 47 10 10 NUM ital-3334 83 48 10 10 NUM ital-3334 83 49 other other ADJ ital-3334 83 50 6 6 NUM ital-3334 83 51 6 6 NUM ital-3334 83 52 obtain obtain NOUN ital-3334 83 53 info info NOUN ital-3334 83 54 on on ADP ital-3334 83 55 tax tax NOUN ital-3334 83 56 regulations regulation NOUN ital-3334 83 57 or or CCONJ ital-3334 83 58 written write VERB ital-3334 83 59 determinations determination NOUN ital-3334 83 60 4 4 NUM ital-3334 83 61 4 4 NUM ital-3334 83 62 order order NOUN ital-3334 83 63 forms form NOUN ital-3334 83 64 from from ADP ital-3334 83 65 the the DET ital-3334 83 66 irs irs PROPN ital-3334 83 67 3 3 NUM ital-3334 83 68 4 4 NUM ital-3334 83 69 sign sign NOUN ital-3334 83 70 up up ADP ital-3334 83 71 or or CCONJ ital-3334 83 72 login login VERB ital-3334 83 73 to to ADP ital-3334 83 74 e e NOUN ital-3334 83 75 - - NOUN ital-3334 83 76 services service NOUN ital-3334 83 77 3 3 NUM ital-3334 83 78 3 3 NUM ital-3334 83 79 link link NOUN ital-3334 83 80 and and CCONJ ital-3334 83 81 learn learn VERB ital-3334 83 82 ( ( PUNCT ital-3334 83 83 vita vita PROPN ital-3334 83 84 / / SYM ital-3334 83 85 vce vce PROPN ital-3334 83 86 ) ) PUNCT ital-3334 83 87 training training NOUN ital-3334 83 88 3 3 NUM ital-3334 83 89 3 3 NUM ital-3334 83 90 obtain obtain VERB ital-3334 83 91 info info NOUN ital-3334 83 92 on on ADP ital-3334 83 93 the the DET ital-3334 83 94 status status NOUN ital-3334 83 95 of of ADP ital-3334 83 96 your your PRON ital-3334 83 97 tax tax NOUN ital-3334 83 98 return return NOUN ital-3334 83 99 2 2 NUM ital-3334 83 100 2 2 NUM ital-3334 83 101 use use VERB ital-3334 83 102 online online ADJ ital-3334 83 103 tax tax NOUN ital-3334 83 104 calculators calculator NOUN ital-3334 83 105 1 1 NUM ital-3334 83 106 1 1 NUM ital-3334 83 107 obtain obtain VERB ital-3334 83 108 info info NOUN ital-3334 83 109 on on ADP ital-3334 83 110 revenue revenue NOUN ital-3334 83 111 rulings ruling NOUN ital-3334 83 112 or or CCONJ ital-3334 83 113 court court NOUN ital-3334 83 114 cases case NOUN ital-3334 83 115 1 1 NUM ital-3334 83 116 1 1 NUM ital-3334 83 117 obtain obtain VERB ital-3334 83 118 an an DET ital-3334 83 119 employer employer NOUN ital-3334 83 120 identification identification NOUN ital-3334 83 121 number number NOUN ital-3334 83 122 ( ( PUNCT ital-3334 83 123 ein ein PROPN ital-3334 83 124 ) ) PUNCT ital-3334 83 125 1 1 NUM ital-3334 83 126 — — PUNCT ital-3334 83 127 note note NOUN ital-3334 83 128 : : PUNCT ital-3334 83 129 due due ADP ital-3334 83 130 to to ADP ital-3334 83 131 rounding round VERB ital-3334 83 132 , , PUNCT ital-3334 83 133 totals total NOUN ital-3334 83 134 may may AUX ital-3334 83 135 not not PART ital-3334 83 136 equal equal VERB ital-3334 83 137 100 100 NUM ital-3334 83 138 % % NOUN ital-3334 83 139 . . PUNCT ital-3334 84 1 82 82 NUM ital-3334 84 2 information information NOUN ital-3334 84 3 technology technology NOUN ital-3334 84 4 and and CCONJ ital-3334 84 5 libraries library NOUN ital-3334 84 6 | | ADP ital-3334 84 7 june june PROPN ital-3334 84 8 2006 2006 NUM ital-3334 84 9 addition addition NOUN ital-3334 84 10 , , PUNCT ital-3334 84 11 for for ADP ital-3334 84 12 those those DET ital-3334 84 13 pdf pdf NOUN ital-3334 84 14 publications publication NOUN ital-3334 84 15 that that PRON ital-3334 84 16 lacked lack VERB ital-3334 84 17 informative informative ADJ ital-3334 84 18 titles title NOUN ital-3334 84 19 in in ADP ital-3334 84 20 the the DET ital-3334 84 21 title title NOUN ital-3334 84 22 tag tag NOUN ital-3334 84 23 , , PUNCT ital-3334 84 24 descriptive descriptive ADJ ital-3334 84 25 information information NOUN ital-3334 84 26 from from ADP ital-3334 84 27 a a DET ital-3334 84 28 different different ADJ ital-3334 84 29 metadata metadata PROPN ital-3334 84 30 field field NOUN ital-3334 84 31 was be AUX ital-3334 84 32 added add VERB ital-3334 84 33 to to ADP ital-3334 84 34 the the DET ital-3334 84 35 search search NOUN ital-3334 84 36 display display NOUN ital-3334 84 37 programmatically programmatically ADV ital-3334 84 38 , , PUNCT ital-3334 84 39 which which PRON ital-3334 84 40 improved improve VERB ital-3334 84 41 the the DET ital-3334 84 42 usability usability NOUN ital-3334 84 43 of of ADP ital-3334 84 44 such such ADJ ital-3334 84 45 results result NOUN ital-3334 84 46 significantly significantly ADV ital-3334 84 47 . . PUNCT ital-3334 85 1 ■ ■ PUNCT ital-3334 85 2 methodology methodology VERB ital-3334 85 3 the the DET ital-3334 85 4 methodology methodology NOUN ital-3334 85 5 for for ADP ital-3334 85 6 evolving evolve VERB ital-3334 85 7 the the DET ital-3334 85 8 search search NOUN ital-3334 85 9 functionality functionality NOUN ital-3334 85 10 is be AUX ital-3334 85 11 based base VERB ital-3334 85 12 on on ADP ital-3334 85 13 a a DET ital-3334 85 14 logical logical ADJ ital-3334 85 15 , , PUNCT ital-3334 85 16 systems system NOUN ital-3334 85 17 - - PUNCT ital-3334 85 18 engineering engineering NOUN ital-3334 85 19 approach approach NOUN ital-3334 85 20 to to ADP ital-3334 85 21 the the DET ital-3334 85 22 issue issue NOUN ital-3334 85 23 of of ADP ital-3334 85 24 getting get VERB ital-3334 85 25 users user NOUN ital-3334 85 26 the the DET ital-3334 85 27 information information NOUN ital-3334 85 28 they they PRON ital-3334 85 29 seek seek VERB ital-3334 85 30 : : PUNCT ital-3334 85 31 understanding understand VERB ital-3334 85 32 the the DET ital-3334 85 33 problems problem NOUN ital-3334 85 34 , , PUNCT ital-3334 85 35 understanding understanding NOUN ital-3334 85 36 who who PRON ital-3334 85 37 has have VERB ital-3334 85 38 the the DET ital-3334 85 39 problems problem NOUN ital-3334 85 40 , , PUNCT ital-3334 85 41 and and CCONJ ital-3334 85 42 applying apply VERB ital-3334 85 43 solutions solution NOUN ital-3334 85 44 that that PRON ital-3334 85 45 address address VERB ital-3334 85 46 the the DET ital-3334 85 47 problems problem NOUN ital-3334 85 48 . . PUNCT ital-3334 86 1 usability usability NOUN ital-3334 86 2 studies study NOUN ital-3334 86 3 , , PUNCT ital-3334 86 4 weblogs weblog NOUN ital-3334 86 5 , , PUNCT ital-3334 86 6 focus focus NOUN ital-3334 86 7 groups group NOUN ital-3334 86 8 , , PUNCT ital-3334 86 9 help help VERB ital-3334 86 10 desk desk NOUN ital-3334 86 11 contacts contact NOUN ital-3334 86 12 , , PUNCT ital-3334 86 13 and and CCONJ ital-3334 86 14 user user NOUN ital-3334 86 15 surveys survey NOUN ital-3334 86 16 provide provide VERB ital-3334 86 17 different different ADJ ital-3334 86 18 perspectives perspective NOUN ital-3334 86 19 of of ADP ital-3334 86 20 the the DET ital-3334 86 21 information information NOUN ital-3334 86 22 system system NOUN ital-3334 86 23 . . PUNCT ital-3334 87 1 the the DET ital-3334 87 2 steps step NOUN ital-3334 87 3 of of ADP ital-3334 87 4 the the DET ital-3334 87 5 methodology methodology NOUN ital-3334 87 6 are be AUX ital-3334 87 7 : : PUNCT ital-3334 87 8 1 1 X ital-3334 87 9 . . X ital-3334 87 10 understand understand VERB ital-3334 87 11 the the DET ital-3334 87 12 user user NOUN ital-3334 87 13 population population NOUN ital-3334 87 14 . . PUNCT ital-3334 88 1 2 2 X ital-3334 88 2 . . X ital-3334 88 3 identify identify VERB ital-3334 88 4 the the DET ital-3334 88 5 barriers barrier NOUN ital-3334 88 6 to to ADP ital-3334 88 7 a a DET ital-3334 88 8 successful successful ADJ ital-3334 88 9 search search NOUN ital-3334 88 10 experience experience NOUN ital-3334 88 11 . . PUNCT ital-3334 89 1 3 3 X ital-3334 89 2 . . X ital-3334 89 3 analyze analyze VERB ital-3334 89 4 the the DET ital-3334 89 5 information information NOUN ital-3334 89 6 - - PUNCT ital-3334 89 7 seeking seek VERB ital-3334 89 8 behaviors behavior NOUN ital-3334 89 9 of of ADP ital-3334 89 10 the the DET ital-3334 89 11 users user NOUN ital-3334 89 12 . . PUNCT ital-3334 90 1 4 4 X ital-3334 90 2 . . X ital-3334 90 3 understand understand VERB ital-3334 90 4 the the DET ital-3334 90 5 needs need NOUN ital-3334 90 6 of of ADP ital-3334 90 7 the the DET ital-3334 90 8 business business NOUN ital-3334 90 9 owners owner NOUN ital-3334 90 10 . . PUNCT ital-3334 91 1 5 5 X ital-3334 91 2 . . X ital-3334 91 3 identify identify VERB ital-3334 91 4 and and CCONJ ital-3334 91 5 use use VERB ital-3334 91 6 the the DET ital-3334 91 7 appropriate appropriate ADJ ital-3334 91 8 tools tool NOUN ital-3334 91 9 to to PART ital-3334 91 10 improve improve VERB ital-3334 91 11 the the DET ital-3334 91 12 user user NOUN ital-3334 91 13 ’s ’s PART ital-3334 91 14 search search NOUN ital-3334 91 15 experience experience NOUN ital-3334 91 16 . . PUNCT ital-3334 92 1 6 6 X ital-3334 92 2 . . X ital-3334 92 3 repeat repeat NOUN ital-3334 92 4 as as SCONJ ital-3334 92 5 needed need VERB ital-3334 92 6 . . PUNCT ital-3334 93 1 7 7 X ital-3334 93 2 . . X ital-3334 93 3 monitor monitor VERB ital-3334 93 4 new new ADJ ital-3334 93 5 developments development NOUN ital-3334 93 6 in in ADP ital-3334 93 7 search search NOUN ital-3334 93 8 and and CCONJ ital-3334 93 9 analytic analytic ADJ ital-3334 93 10 technologies technology NOUN ital-3334 93 11 and and CCONJ ital-3334 93 12 replace replace VERB ital-3334 93 13 the the DET ital-3334 93 14 search search NOUN ital-3334 93 15 engine engine NOUN ital-3334 93 16 as as ADP ital-3334 93 17 appropriate appropriate ADJ ital-3334 93 18 . . PUNCT ital-3334 94 1 step step NOUN ital-3334 94 2 1 1 NUM ital-3334 94 3 : : PUNCT ital-3334 94 4 understand understand VERB ital-3334 94 5 the the DET ital-3334 94 6 user user NOUN ital-3334 94 7 population population NOUN ital-3334 94 8 the the DET ital-3334 94 9 first first ADJ ital-3334 94 10 step step NOUN ital-3334 94 11 is be AUX ital-3334 94 12 to to PART ital-3334 94 13 profile profile VERB ital-3334 94 14 and and CCONJ ital-3334 94 15 understand understand VERB ital-3334 94 16 the the DET ital-3334 94 17 user user NOUN ital-3334 94 18 population population NOUN ital-3334 94 19 . . PUNCT ital-3334 95 1 as as SCONJ ital-3334 95 2 mentioned mention VERB ital-3334 95 3 above above ADV ital-3334 95 4 , , PUNCT ital-3334 95 5 an an DET ital-3334 95 6 online online ADJ ital-3334 95 7 satisfaction satisfaction NOUN ital-3334 95 8 survey survey NOUN ital-3334 95 9 was be AUX ital-3334 95 10 conducted conduct VERB ital-3334 95 11 during during ADP ital-3334 95 12 a a DET ital-3334 95 13 six six NUM ital-3334 95 14 - - PUNCT ital-3334 95 15 week week NOUN ital-3334 95 16 period period NOUN ital-3334 95 17 in in ADP ital-3334 95 18 january january PROPN ital-3334 95 19 – – PUNCT ital-3334 95 20 february february PROPN ital-3334 95 21 2005 2005 NUM ital-3334 95 22 , , PUNCT ital-3334 95 23 to to PART ital-3334 95 24 which which PRON ital-3334 95 25 11,715 11,715 NUM ital-3334 95 26 users user NOUN ital-3334 95 27 responded respond VERB ital-3334 95 28 . . PUNCT ital-3334 96 1 the the DET ital-3334 96 2 users user NOUN ital-3334 96 3 were be AUX ital-3334 96 4 asked ask VERB ital-3334 96 5 the the DET ital-3334 96 6 frequency frequency NOUN ital-3334 96 7 of of ADP ital-3334 96 8 their their PRON ital-3334 96 9 usage usage NOUN ital-3334 96 10 of of ADP ital-3334 96 11 the the DET ital-3334 96 12 site site NOUN ital-3334 96 13 , , PUNCT ital-3334 96 14 their their PRON ital-3334 96 15 primary primary ADJ ital-3334 96 16 reason reason NOUN ital-3334 96 17 for for ADP ital-3334 96 18 coming come VERB ital-3334 96 19 to to ADP ital-3334 96 20 irs.gov irs.gov NUM ital-3334 96 21 , , PUNCT ital-3334 96 22 their their PRON ital-3334 96 23 category category NOUN ital-3334 96 24 ( ( PUNCT ital-3334 96 25 individual individual ADJ ital-3334 96 26 , , PUNCT ital-3334 96 27 tax tax NOUN ital-3334 96 28 professional professional ADJ ital-3334 96 29 , , PUNCT ital-3334 96 30 business business NOUN ital-3334 96 31 representative representative NOUN ital-3334 96 32 ) ) PUNCT ital-3334 96 33 , , PUNCT ital-3334 96 34 and and CCONJ ital-3334 96 35 how how SCONJ ital-3334 96 36 they they PRON ital-3334 96 37 generally generally ADV ital-3334 96 38 find find VERB ital-3334 96 39 information information NOUN ital-3334 96 40 on on ADP ital-3334 96 41 irs.gov irs.gov NOUN ital-3334 96 42 . . PUNCT ital-3334 97 1 as as SCONJ ital-3334 97 2 shown show VERB ital-3334 97 3 in in ADP ital-3334 97 4 tables table NOUN ital-3334 97 5 1–4 1–4 NUM ital-3334 97 6 , , PUNCT ital-3334 97 7 76 76 NUM ital-3334 97 8 percent percent NOUN ital-3334 97 9 of of ADP ital-3334 97 10 the the DET ital-3334 97 11 irs irs PROPN ital-3334 97 12 . . PUNCT ital-3334 98 1 gov gov PROPN ital-3334 98 2 visitors visitor NOUN ital-3334 98 3 use use VERB ital-3334 98 4 it it PRON ital-3334 98 5 once once ADV ital-3334 98 6 a a DET ital-3334 98 7 month month NOUN ital-3334 98 8 or or CCONJ ital-3334 98 9 less less ADJ ital-3334 98 10 ( ( PUNCT ital-3334 98 11 the the DET ital-3334 98 12 largest large ADJ ital-3334 98 13 group group NOUN ital-3334 98 14 being be AUX ital-3334 98 15 those those PRON ital-3334 98 16 who who PRON ital-3334 98 17 use use VERB ital-3334 98 18 it it PRON ital-3334 98 19 every every DET ital-3334 98 20 six six NUM ital-3334 98 21 months month NOUN ital-3334 98 22 or or CCONJ ital-3334 98 23 less less ADJ ital-3334 98 24 ) ) PUNCT ital-3334 98 25 , , PUNCT ital-3334 98 26 or or CCONJ ital-3334 98 27 were be AUX ital-3334 98 28 using use VERB ital-3334 98 29 it it PRON ital-3334 98 30 for for ADP ital-3334 98 31 the the DET ital-3334 98 32 first first ADJ ital-3334 98 33 time time NOUN ital-3334 98 34 ; ; PUNCT ital-3334 98 35 64 64 NUM ital-3334 98 36 percent percent NOUN ital-3334 98 37 are be AUX ital-3334 98 38 individual individual ADJ ital-3334 98 39 taxpayers taxpayer NOUN ital-3334 98 40 ; ; PUNCT ital-3334 98 41 10 10 NUM ital-3334 98 42 percent percent NOUN ital-3334 98 43 are be AUX ital-3334 98 44 tax tax NOUN ital-3334 98 45 professionals professional NOUN ital-3334 98 46 ; ; PUNCT ital-3334 98 47 39 39 NUM ital-3334 98 48 percent percent NOUN ital-3334 98 49 visit visit VERB ital-3334 98 50 the the DET ital-3334 98 51 site site NOUN ital-3334 98 52 to to PART ital-3334 98 53 download download VERB ital-3334 98 54 a a DET ital-3334 98 55 form form NOUN ital-3334 98 56 or or CCONJ ital-3334 98 57 publication publication NOUN ital-3334 98 58 ; ; PUNCT ital-3334 98 59 and and CCONJ ital-3334 98 60 27 27 NUM ital-3334 98 61 percent percent NOUN ital-3334 98 62 come come VERB ital-3334 98 63 for for ADP ital-3334 98 64 general general ADJ ital-3334 98 65 tax tax NOUN ital-3334 98 66 or or CCONJ ital-3334 98 67 e e NOUN ital-3334 98 68 - - NOUN ital-3334 98 69 file file NOUN ital-3334 98 70 information information NOUN ital-3334 98 71 . . PUNCT ital-3334 99 1 forty forty NUM ital-3334 99 2 - - PUNCT ital-3334 99 3 nine nine NUM ital-3334 99 4 percent percent NOUN ital-3334 99 5 use use VERB ital-3334 99 6 the the DET ital-3334 99 7 search search NOUN ital-3334 99 8 engine engine NOUN ital-3334 99 9 . . PUNCT ital-3334 100 1 not not PART ital-3334 100 2 surprisingly surprisingly ADV ital-3334 100 3 , , PUNCT ital-3334 100 4 44 44 NUM ital-3334 100 5 percent percent NOUN ital-3334 100 6 of of ADP ital-3334 100 7 the the DET ital-3334 100 8 frequent frequent ADJ ital-3334 100 9 visitors visitor NOUN ital-3334 100 10 ( ( PUNCT ital-3334 100 11 those those PRON ital-3334 100 12 who who PRON ital-3334 100 13 visit visit VERB ital-3334 100 14 once once ADV ital-3334 100 15 a a DET ital-3334 100 16 week week NOUN ital-3334 100 17 or or CCONJ ital-3334 100 18 more more ADJ ital-3334 100 19 ) ) PUNCT ital-3334 100 20 are be AUX ital-3334 100 21 tax tax NOUN ital-3334 100 22 professionals professional NOUN ital-3334 100 23 , , PUNCT ital-3334 100 24 while while SCONJ ital-3334 100 25 72 72 NUM ital-3334 100 26 percent percent NOUN ital-3334 100 27 of of ADP ital-3334 100 28 the the DET ital-3334 100 29 infrequent infrequent ADJ ital-3334 100 30 visitors visitor NOUN ital-3334 100 31 are be AUX ital-3334 100 32 individuals individual NOUN ital-3334 100 33 or or CCONJ ital-3334 100 34 those those PRON ital-3334 100 35 who who PRON ital-3334 100 36 represent represent VERB ital-3334 100 37 a a DET ital-3334 100 38 business business NOUN ital-3334 100 39 . . PUNCT ital-3334 101 1 the the DET ital-3334 101 2 most most ADV ital-3334 101 3 common common ADJ ital-3334 101 4 task task NOUN ital-3334 101 5 of of ADP ital-3334 101 6 both both CCONJ ital-3334 101 7 the the DET ital-3334 101 8 most most ADV ital-3334 101 9 frequent frequent ADJ ital-3334 101 10 and and CCONJ ital-3334 101 11 infrequent infrequent ADJ ital-3334 101 12 visitors visitor NOUN ital-3334 101 13 is be AUX ital-3334 101 14 to to PART ital-3334 101 15 download download VERB ital-3334 101 16 a a DET ital-3334 101 17 form form NOUN ital-3334 101 18 , , PUNCT ital-3334 101 19 publication publication NOUN ital-3334 101 20 , , PUNCT ital-3334 101 21 or or CCONJ ital-3334 101 22 instructions instruction NOUN ital-3334 101 23 , , PUNCT ital-3334 101 24 followed follow VERB ital-3334 101 25 by by ADP ital-3334 101 26 obtaining obtain VERB ital-3334 101 27 general general ADJ ital-3334 101 28 tax tax NOUN ital-3334 101 29 information information NOUN ital-3334 101 30 . . PUNCT ital-3334 102 1 most most ADV ital-3334 102 2 frequent frequent ADJ ital-3334 102 3 and and CCONJ ital-3334 102 4 infrequent infrequent ADJ ital-3334 102 5 visitors visitor NOUN ital-3334 102 6 use use VERB ital-3334 102 7 the the DET ital-3334 102 8 search search NOUN ital-3334 102 9 function function NOUN ital-3334 102 10 to to PART ital-3334 102 11 locate locate VERB ital-3334 102 12 their their PRON ital-3334 102 13 information information NOUN ital-3334 102 14 . . PUNCT ital-3334 103 1 thus thus ADV ital-3334 103 2 , , PUNCT ital-3334 103 3 the the DET ital-3334 103 4 largest large ADJ ital-3334 103 5 group group NOUN ital-3334 103 6 of of ADP ital-3334 103 7 irs.gov irs.gov ADJ ital-3334 103 8 users user NOUN ital-3334 103 9 consists consist VERB ital-3334 103 10 of of ADP ital-3334 103 11 average average ADJ ital-3334 103 12 citizens citizen NOUN ital-3334 103 13 , , PUNCT ital-3334 103 14 unfamiliar unfamiliar ADJ ital-3334 103 15 with with ADP ital-3334 103 16 the the DET ital-3334 103 17 site site NOUN ital-3334 103 18 , , PUNCT ital-3334 103 19 who who PRON ital-3334 103 20 have have VERB ital-3334 103 21 a a DET ital-3334 103 22 specific specific ADJ ital-3334 103 23 question question NOUN ital-3334 103 24 or or CCONJ ital-3334 103 25 a a DET ital-3334 103 26 need need NOUN ital-3334 103 27 for for ADP ital-3334 103 28 a a DET ital-3334 103 29 specific specific ADJ ital-3334 103 30 form form NOUN ital-3334 103 31 or or CCONJ ital-3334 103 32 publication publication NOUN ital-3334 103 33 . . PUNCT ital-3334 104 1 these these DET ital-3334 104 2 users user NOUN ital-3334 104 3 require require VERB ital-3334 104 4 high high ADJ ital-3334 104 5 - - PUNCT ital-3334 104 6 precision precision NOUN ital-3334 104 7 , , PUNCT ital-3334 104 8 highly highly ADV ital-3334 104 9 relevant relevant ADJ ital-3334 104 10 results result NOUN ital-3334 104 11 , , PUNCT ital-3334 104 12 and and CCONJ ital-3334 104 13 a a DET ital-3334 104 14 highly highly ADV ital-3334 104 15 intuitive intuitive ADJ ital-3334 104 16 search search NOUN ital-3334 104 17 interface interface NOUN ital-3334 104 18 . . PUNCT ital-3334 105 1 they they PRON ital-3334 105 2 do do AUX ital-3334 105 3 not not PART ital-3334 105 4 want want VERB ital-3334 105 5 or or CCONJ ital-3334 105 6 need need VERB ital-3334 105 7 to to PART ital-3334 105 8 read read VERB ital-3334 105 9 all all DET ital-3334 105 10 the the DET ital-3334 105 11 material material NOUN ital-3334 105 12 generated generate VERB ital-3334 105 13 by by ADP ital-3334 105 14 their their PRON ital-3334 105 15 search search NOUN ital-3334 105 16 , , PUNCT ital-3334 105 17 but but CCONJ ital-3334 105 18 they they PRON ital-3334 105 19 want want VERB ital-3334 105 20 their their PRON ital-3334 105 21 question question NOUN ital-3334 105 22 answered answer VERB ital-3334 105 23 quickly quickly ADV ital-3334 105 24 . . PUNCT ital-3334 106 1 these these DET ital-3334 106 2 users user NOUN ital-3334 106 3 are be AUX ital-3334 106 4 generally generally ADV ital-3334 106 5 not not PART ital-3334 106 6 experienced experience VERB ital-3334 106 7 with with ADP ital-3334 106 8 sophisticated sophisticated ADJ ital-3334 106 9 query query NOUN ital-3334 106 10 language language NOUN ital-3334 106 11 syntax syntax NOUN ital-3334 106 12 , , PUNCT ital-3334 106 13 and and CCONJ ital-3334 106 14 because because SCONJ ital-3334 106 15 they they PRON ital-3334 106 16 come come VERB ital-3334 106 17 to to ADP ital-3334 106 18 the the DET ital-3334 106 19 site site NOUN ital-3334 106 20 no no ADV ital-3334 106 21 more more ADJ ital-3334 106 22 than than ADP ital-3334 106 23 once once ADV ital-3334 106 24 a a DET ital-3334 106 25 month month NOUN ital-3334 106 26 , , PUNCT ital-3334 106 27 they they PRON ital-3334 106 28 are be AUX ital-3334 106 29 not not PART ital-3334 106 30 likely likely ADJ ital-3334 106 31 to to PART ital-3334 106 32 be be AUX ital-3334 106 33 familiar familiar ADJ ital-3334 106 34 with with ADP ital-3334 106 35 its its PRON ital-3334 106 36 navigational navigational ADJ ital-3334 106 37 organization organization NOUN ital-3334 106 38 . . PUNCT ital-3334 107 1 as as SCONJ ital-3334 107 2 studies study NOUN ital-3334 107 3 demonstrate demonstrate VERB ital-3334 107 4 , , PUNCT ital-3334 107 5 users user NOUN ital-3334 107 6 in in ADP ital-3334 107 7 general general ADJ ital-3334 107 8 do do AUX ital-3334 107 9 not not PART ital-3334 107 10 want want VERB ital-3334 107 11 to to PART ital-3334 107 12 learn learn VERB ital-3334 107 13 a a DET ital-3334 107 14 search search NOUN ital-3334 107 15 engine engine NOUN ital-3334 107 16 interface interface NOUN ital-3334 107 17 or or CCONJ ital-3334 107 18 tailor tailor VERB ital-3334 107 19 their their PRON ital-3334 107 20 queries query NOUN ital-3334 107 21 to to ADP ital-3334 107 22 the the DET ital-3334 107 23 design design NOUN ital-3334 107 24 of of ADP ital-3334 107 25 a a DET ital-3334 107 26 particular particular ADJ ital-3334 107 27 search search NOUN ital-3334 107 28 engine.12 engine.12 NOUN ital-3334 107 29 they they PRON ital-3334 107 30 want want VERB ital-3334 107 31 to to PART ital-3334 107 32 find find VERB ital-3334 107 33 their their PRON ital-3334 107 34 information information NOUN ital-3334 107 35 now now ADV ital-3334 107 36 before before SCONJ ital-3334 107 37 “ " PUNCT ital-3334 107 38 search search NOUN ital-3334 107 39 rage rage NOUN ital-3334 107 40 ” " PUNCT ital-3334 107 41 sets set VERB ital-3334 107 42 in in ADV ital-3334 107 43 . . PUNCT ital-3334 108 1 one one NUM ital-3334 108 2 study study NOUN ital-3334 108 3 observed observe VERB ital-3334 108 4 that that SCONJ ital-3334 108 5 , , PUNCT ital-3334 108 6 on on ADP ital-3334 108 7 average average ADJ ital-3334 108 8 , , PUNCT ital-3334 108 9 searchers searcher NOUN ital-3334 108 10 get get AUX ital-3334 108 11 frustrated frustrate VERB ital-3334 108 12 in in ADP ital-3334 108 13 twelve twelve NUM ital-3334 108 14 minutes.13 minutes.13 NOUN ital-3334 108 15 tax tax NOUN ital-3334 108 16 professionals professional NOUN ital-3334 108 17 form form VERB ital-3334 108 18 a a DET ital-3334 108 19 small small ADJ ital-3334 108 20 but but CCONJ ital-3334 108 21 important important ADJ ital-3334 108 22 group group NOUN ital-3334 108 23 of of ADP ital-3334 108 24 irs.gov irs.gov ADJ ital-3334 108 25 users user NOUN ital-3334 108 26 that that PRON ital-3334 108 27 includes include VERB ital-3334 108 28 lawyers lawyer NOUN ital-3334 108 29 , , PUNCT ital-3334 108 30 accountants accountant NOUN ital-3334 108 31 , , PUNCT ital-3334 108 32 and and CCONJ ital-3334 108 33 tax tax NOUN ital-3334 108 34 preparers preparer NOUN ital-3334 108 35 . . PUNCT ital-3334 109 1 they they PRON ital-3334 109 2 generally generally ADV ital-3334 109 3 use use VERB ital-3334 109 4 the the DET ital-3334 109 5 site site NOUN ital-3334 109 6 on on ADP ital-3334 109 7 a a DET ital-3334 109 8 regular regular ADJ ital-3334 109 9 basis basis NOUN ital-3334 109 10 , , PUNCT ital-3334 109 11 which which PRON ital-3334 109 12 could could AUX ital-3334 109 13 be be AUX ital-3334 109 14 daily daily ADJ ital-3334 109 15 , , PUNCT ital-3334 109 16 weekly weekly ADJ ital-3334 109 17 , , PUNCT ital-3334 109 18 or or CCONJ ital-3334 109 19 monthly monthly ADV ital-3334 109 20 . . PUNCT ital-3334 110 1 some some PRON ital-3334 110 2 of of ADP ital-3334 110 3 these these DET ital-3334 110 4 users user NOUN ital-3334 110 5 , , PUNCT ital-3334 110 6 particularly particularly ADV ital-3334 110 7 lawyers lawyer NOUN ital-3334 110 8 and and CCONJ ital-3334 110 9 accountants accountant NOUN ital-3334 110 10 , , PUNCT ital-3334 110 11 require require VERB ital-3334 110 12 high high ADJ ital-3334 110 13 relevance relevance NOUN ital-3334 110 14 in in ADP ital-3334 110 15 their their PRON ital-3334 110 16 search search NOUN ital-3334 110 17 results result NOUN ital-3334 110 18 ; ; PUNCT ital-3334 110 19 it it PRON ital-3334 110 20 is be AUX ital-3334 110 21 critical critical ADJ ital-3334 110 22 that that SCONJ ital-3334 110 23 they they PRON ital-3334 110 24 retrieve retrieve VERB ital-3334 110 25 every every DET ital-3334 110 26 relevant relevant ADJ ital-3334 110 27 piece piece NOUN ital-3334 110 28 of of ADP ital-3334 110 29 information information NOUN ital-3334 110 30 ( ( PUNCT ital-3334 110 31 e.g. e.g. ADV ital-3334 110 32 , , PUNCT ital-3334 110 33 all all DET ital-3334 110 34 the the DET ital-3334 110 35 tax tax NOUN ital-3334 110 36 regulations regulation NOUN ital-3334 110 37 ) ) PUNCT ital-3334 110 38 related relate VERB ital-3334 110 39 to to ADP ital-3334 110 40 a a DET ital-3334 110 41 tax tax NOUN ital-3334 110 42 topic topic NOUN ital-3334 110 43 . . PUNCT ital-3334 111 1 they they PRON ital-3334 111 2 may may AUX ital-3334 111 3 be be AUX ital-3334 111 4 willing willing ADJ ital-3334 111 5 to to PART ital-3334 111 6 sift sift VERB ital-3334 111 7 through through ADP ital-3334 111 8 large large ADJ ital-3334 111 9 results result NOUN ital-3334 111 10 sets set NOUN ital-3334 111 11 to to PART ital-3334 111 12 make make VERB ital-3334 111 13 sure sure ADJ ital-3334 111 14 they they PRON ital-3334 111 15 have have AUX ital-3334 111 16 seen see VERB ital-3334 111 17 all all DET ital-3334 111 18 the the DET ital-3334 111 19 relevant relevant ADJ ital-3334 111 20 items item NOUN ital-3334 111 21 . . PUNCT ital-3334 112 1 in in ADP ital-3334 112 2 contrast contrast NOUN ital-3334 112 3 , , PUNCT ital-3334 112 4 many many ADJ ital-3334 112 5 tax tax NOUN ital-3334 112 6 preparers preparer NOUN ital-3334 112 7 use use VERB ital-3334 112 8 the the DET ital-3334 112 9 site site NOUN ital-3334 112 10 primarily primarily ADV ital-3334 112 11 to to PART ital-3334 112 12 download download VERB ital-3334 112 13 forms form NOUN ital-3334 112 14 and and CCONJ ital-3334 112 15 instructions instruction NOUN ital-3334 112 16 . . PUNCT ital-3334 113 1 while while SCONJ ital-3334 113 2 these these DET ital-3334 113 3 different different ADJ ital-3334 113 4 sets set NOUN ital-3334 113 5 of of ADP ital-3334 113 6 users user NOUN ital-3334 113 7 have have VERB ital-3334 113 8 different different ADJ ital-3334 113 9 levels level NOUN ital-3334 113 10 of of ADP ital-3334 113 11 expertise expertise NOUN ital-3334 113 12 using use VERB ital-3334 113 13 the the DET ital-3334 113 14 site site NOUN ital-3334 113 15 and and CCONJ ital-3334 113 16 somewhat somewhat ADV ital-3334 113 17 different different ADJ ital-3334 113 18 precision precision NOUN ital-3334 113 19 and and CCONJ ital-3334 113 20 recall recall NOUN ital-3334 113 21 requirements requirement NOUN ital-3334 113 22 , , PUNCT ital-3334 113 23 they they PRON ital-3334 113 24 do do AUX ital-3334 113 25 have have VERB ital-3334 113 26 one one NUM ital-3334 113 27 characteristic characteristic NOUN ital-3334 113 28 in in ADP ital-3334 113 29 common common ADJ ital-3334 113 30 — — PUNCT ital-3334 113 31 they they PRON ital-3334 113 32 are be AUX ital-3334 113 33 not not PART ital-3334 113 34 interested interested ADJ ital-3334 113 35 in in ADP ital-3334 113 36 search search NOUN ital-3334 113 37 table table NOUN ital-3334 113 38 2 2 NUM ital-3334 113 39 . . X ital-3334 113 40 frequency frequency NOUN ital-3334 113 41 of of ADP ital-3334 113 42 visits visit NOUN ital-3334 113 43 to to ADP ital-3334 113 44 irs.gov irs.gov ADJ ital-3334 113 45 first first ADJ ital-3334 113 46 time time NOUN ital-3334 113 47 every every DET ital-3334 113 48 six six NUM ital-3334 113 49 months month NOUN ital-3334 113 50 or or CCONJ ital-3334 113 51 less less ADJ ital-3334 113 52 about about ADV ital-3334 113 53 once once ADV ital-3334 113 54 a a DET ital-3334 113 55 month month NOUN ital-3334 113 56 about about ADV ital-3334 113 57 once once ADV ital-3334 113 58 a a DET ital-3334 113 59 week week NOUN ital-3334 113 60 daily daily ADV ital-3334 113 61 more more ADJ ital-3334 113 62 than than ADP ital-3334 113 63 once once ADV ital-3334 113 64 a a DET ital-3334 113 65 day day NOUN ital-3334 113 66 site site NOUN ital-3334 113 67 visitor visitor NOUN ital-3334 113 68 29 29 NUM ital-3334 113 69 % % NOUN ital-3334 113 70 34 34 NUM ital-3334 113 71 % % NOUN ital-3334 113 72 13 13 NUM ital-3334 113 73 % % NOUN ital-3334 113 74 13 13 NUM ital-3334 113 75 % % NOUN ital-3334 113 76 7 7 NUM ital-3334 113 77 % % NOUN ital-3334 113 78 4 4 NUM ital-3334 113 79 % % NOUN ital-3334 113 80 search search NOUN ital-3334 113 81 user user NOUN ital-3334 113 82 26 26 NUM ital-3334 113 83 % % NOUN ital-3334 113 84 34 34 NUM ital-3334 113 85 % % NOUN ital-3334 113 86 14 14 NUM ital-3334 113 87 % % NOUN ital-3334 113 88 14 14 NUM ital-3334 113 89 % % NOUN ital-3334 113 90 7 7 NUM ital-3334 113 91 % % NOUN ital-3334 113 92 5 5 NUM ital-3334 113 93 % % NOUN ital-3334 113 94 article article NOUN ital-3334 113 95 title title NOUN ital-3334 113 96 | | NOUN ital-3334 113 97 author author NOUN ital-3334 113 98 83a 83a NOUN ital-3334 113 99 dynamic dynamic ADJ ital-3334 113 100 methodology methodology NOUN ital-3334 113 101 for for ADP ital-3334 113 102 improving improve VERB ital-3334 113 103 the the DET ital-3334 113 104 search search NOUN ital-3334 113 105 experience experience NOUN ital-3334 113 106 | | NOUN ital-3334 113 107 kerchner kerchner PROPN ital-3334 113 108 83 83 NUM ital-3334 113 109 for for ADP ital-3334 113 110 its its PRON ital-3334 113 111 own own ADJ ital-3334 113 112 sake sake NOUN ital-3334 113 113 . . PUNCT ital-3334 114 1 approaches approach NOUN ital-3334 114 2 to to ADP ital-3334 114 3 improving improve VERB ital-3334 114 4 retrieval retrieval NOUN ital-3334 114 5 results result NOUN ital-3334 114 6 that that PRON ital-3334 114 7 focus focus VERB ital-3334 114 8 on on ADP ital-3334 114 9 forcing force VERB ital-3334 114 10 users user NOUN ital-3334 114 11 to to PART ital-3334 114 12 use use VERB ital-3334 114 13 tools tool NOUN ital-3334 114 14 to to PART ital-3334 114 15 refine refine VERB ital-3334 114 16 their their PRON ital-3334 114 17 query query NOUN ital-3334 114 18 to to PART ital-3334 114 19 get get VERB ital-3334 114 20 presumably presumably ADV ital-3334 114 21 better well ADJ ital-3334 114 22 search search NOUN ital-3334 114 23 results result NOUN ital-3334 114 24 ( ( PUNCT ital-3334 114 25 e.g. e.g. ADV ital-3334 114 26 , , PUNCT ital-3334 114 27 leveraging leverage VERB ital-3334 114 28 the the DET ital-3334 114 29 power power NOUN ital-3334 114 30 of of ADP ital-3334 114 31 boolean boolean ADJ ital-3334 114 32 or or CCONJ ital-3334 114 33 other other ADJ ital-3334 114 34 search search NOUN ital-3334 114 35 syntax syntax NOUN ital-3334 114 36 ) ) PUNCT ital-3334 114 37 are be AUX ital-3334 114 38 not not PART ital-3334 114 39 desirable desirable ADJ ital-3334 114 40 in in ADP ital-3334 114 41 a a DET ital-3334 114 42 public public ADJ ital-3334 114 43 web web NOUN ital-3334 114 44 site site NOUN ital-3334 114 45 environment environment NOUN ital-3334 114 46 . . PUNCT ital-3334 115 1 the the DET ital-3334 115 2 complexity complexity NOUN ital-3334 115 3 of of ADP ital-3334 115 4 the the DET ital-3334 115 5 search search NOUN ital-3334 115 6 must must AUX ital-3334 115 7 be be AUX ital-3334 115 8 hidden hide VERB ital-3334 115 9 behind behind ADP ital-3334 115 10 the the DET ital-3334 115 11 search search NOUN ital-3334 115 12 box box NOUN ital-3334 115 13 and and CCONJ ital-3334 115 14 users user NOUN ital-3334 115 15 must must AUX ital-3334 115 16 be be AUX ital-3334 115 17 helped help VERB ital-3334 115 18 to to PART ital-3334 115 19 find find VERB ital-3334 115 20 information information NOUN ital-3334 115 21 rather rather ADV ital-3334 115 22 than than ADP ital-3334 115 23 be be AUX ital-3334 115 24 expected expect VERB ital-3334 115 25 to to PART ital-3334 115 26 master master VERB ital-3334 115 27 a a DET ital-3334 115 28 search search NOUN ital-3334 115 29 function function NOUN ital-3334 115 30 . . PUNCT ital-3334 116 1 step step NOUN ital-3334 116 2 2 2 NUM ital-3334 116 3 : : PUNCT ital-3334 116 4 identify identify VERB ital-3334 116 5 the the DET ital-3334 116 6 barriers barrier NOUN ital-3334 116 7 to to ADP ital-3334 116 8 a a DET ital-3334 116 9 successful successful ADJ ital-3334 116 10 search search NOUN ital-3334 116 11 experience experience NOUN ital-3334 116 12 there there PRON ital-3334 116 13 are be VERB ital-3334 116 14 several several ADJ ital-3334 116 15 categories category NOUN ital-3334 116 16 of of ADP ital-3334 116 17 reasons reason NOUN ital-3334 116 18 why why SCONJ ital-3334 116 19 finding find VERB ital-3334 116 20 information information NOUN ital-3334 116 21 on on ADP ital-3334 116 22 a a DET ital-3334 116 23 public public ADJ ital-3334 116 24 web web NOUN ital-3334 116 25 site site NOUN ital-3334 116 26 can can AUX ital-3334 116 27 be be AUX ital-3334 116 28 frustrating frustrating ADJ ital-3334 116 29 for for ADP ital-3334 116 30 the the DET ital-3334 116 31 user user NOUN ital-3334 116 32 . . PUNCT ital-3334 117 1 ■ ■ PUNCT ital-3334 117 2 mismatch mismatch VERB ital-3334 117 3 between between ADP ital-3334 117 4 user user NOUN ital-3334 117 5 terminology terminology NOUN ital-3334 117 6 and and CCONJ ital-3334 117 7 content content NOUN ital-3334 117 8 terminology terminology NOUN ital-3334 117 9   VERB ital-3334 118 1 the the DET ital-3334 118 2 user user NOUN ital-3334 118 3 search search NOUN ital-3334 118 4 terms term NOUN ital-3334 118 5 may may AUX ital-3334 118 6 not not PART ital-3334 118 7 match match VERB ital-3334 118 8 the the DET ital-3334 118 9 terminology terminology NOUN ital-3334 118 10 or or CCONJ ital-3334 118 11 jargon jargon NOUN ital-3334 118 12 used use VERB ital-3334 118 13 in in ADP ital-3334 118 14 the the DET ital-3334 118 15 content content NOUN ital-3334 118 16 ( ( PUNCT ital-3334 118 17 e.g. e.g. ADV ital-3334 118 18 , , PUNCT ital-3334 118 19 users user NOUN ital-3334 118 20 ask ask VERB ital-3334 118 21 for for ADP ital-3334 118 22 “ " PUNCT ital-3334 118 23 tax tax NOUN ital-3334 118 24 tables table NOUN ital-3334 118 25 ” " PUNCT ital-3334 118 26 or or CCONJ ital-3334 118 27 “ " PUNCT ital-3334 118 28 tax tax NOUN ital-3334 118 29 brackets bracket NOUN ital-3334 118 30 ” " PUNCT ital-3334 118 31 ; ; PUNCT ital-3334 118 32 the the DET ital-3334 118 33 irs irs PROPN ital-3334 118 34 names name VERB ital-3334 118 35 them they PRON ital-3334 118 36 “ " PUNCT ital-3334 118 37 tax tax NOUN ital-3334 118 38 rate rate NOUN ital-3334 118 39 schedules schedule NOUN ital-3334 118 40 ” " PUNCT ital-3334 118 41 ) ) PUNCT ital-3334 118 42 . . PUNCT ital-3334 119 1   PROPN ital-3334 119 2 multiple multiple ADJ ital-3334 119 3 synonymous synonymous ADJ ital-3334 119 4 terms term NOUN ital-3334 119 5 or or CCONJ ital-3334 119 6 acronyms acronym NOUN ital-3334 119 7 are be AUX ital-3334 119 8 found find VERB ital-3334 119 9 because because SCONJ ital-3334 119 10 different different ADJ ital-3334 119 11 authors author NOUN ital-3334 119 12 are be AUX ital-3334 119 13 providing provide VERB ital-3334 119 14 content content NOUN ital-3334 119 15 on on ADP ital-3334 119 16 similar similar ADJ ital-3334 119 17 topics topic NOUN ital-3334 119 18 ( ( PUNCT ital-3334 119 19 e.g. e.g. ADV ital-3334 119 20 , , PUNCT ital-3334 119 21 “ " PUNCT ital-3334 119 22 ein ein PROPN ital-3334 119 23 , , PUNCT ital-3334 119 24 ” " PUNCT ital-3334 119 25 “ " PUNCT ital-3334 119 26 employer employer NOUN ital-3334 119 27 identification identification NOUN ital-3334 119 28 number number NOUN ital-3334 119 29 , , PUNCT ital-3334 119 30 ” " PUNCT ital-3334 119 31 “ " PUNCT ital-3334 119 32 federal federal ADJ ital-3334 119 33 i i PROPN ital-3334 119 34 d d NOUN ital-3334 119 35 number number NOUN ital-3334 119 36 ” " PUNCT ital-3334 119 37 ; ; PUNCT ital-3334 119 38 “ " PUNCT ital-3334 119 39 eic eic ADJ ital-3334 119 40 ” " PUNCT ital-3334 119 41 versus versus ADP ital-3334 119 42 “ " PUNCT ital-3334 119 43 eitc eitc NOUN ital-3334 119 44 ” " PUNCT ital-3334 119 45 ) ) PUNCT ital-3334 119 46 . . PUNCT ital-3334 120 1   VERB ital-3334 120 2 users user NOUN ital-3334 120 3 request request VERB ital-3334 120 4 the the DET ital-3334 120 5 same same ADJ ital-3334 120 6 information information NOUN ital-3334 120 7 in in ADP ital-3334 120 8 a a DET ital-3334 120 9 variety variety NOUN ital-3334 120 10 of of ADP ital-3334 120 11 ways way NOUN ital-3334 120 12 ( ( PUNCT ital-3334 120 13 e.g. e.g. ADV ital-3334 120 14 , , PUNCT ital-3334 120 15 “ " PUNCT ital-3334 120 16 1040ez 1040ez ADJ ital-3334 120 17 , , PUNCT ital-3334 120 18 ” " PUNCT ital-3334 120 19 “ " PUNCT ital-3334 120 20 1040 1040 NUM ital-3334 120 21 - - PUNCT ital-3334 120 22 ez ez NOUN ital-3334 120 23 , , PUNCT ital-3334 120 24 ” " PUNCT ital-3334 120 25 “ " PUNCT ital-3334 120 26 ez ez ADJ ital-3334 120 27 , , PUNCT ital-3334 120 28 ” " PUNCT ital-3334 120 29 “ " PUNCT ital-3334 120 30 form1040ez form1040ez INTJ ital-3334 120 31 , , PUNCT ital-3334 120 32 ” " PUNCT ital-3334 120 33 “ " PUNCT ital-3334 120 34 1040ez 1040ez ADJ ital-3334 120 35 form form NOUN ital-3334 120 36 , , PUNCT ital-3334 120 37 ” " PUNCT ital-3334 120 38 “ " PUNCT ital-3334 120 39 2005 2005 NUM ital-3334 120 40 1040ez 1040ez ADJ ital-3334 120 41 , , PUNCT ital-3334 120 42 ” " PUNCT ital-3334 120 43 “ " PUNCT ital-3334 120 44 ez1040 ez1040 NOUN ital-3334 120 45 ” " PUNCT ital-3334 120 46 ) ) PUNCT ital-3334 120 47 . . PUNCT ital-3334 121 1   PROPN ital-3334 121 2 related related ADJ ital-3334 121 3 content content NOUN ital-3334 121 4 may may AUX ital-3334 121 5 be be AUX ital-3334 121 6 inconsistently inconsistently ADV ital-3334 121 7 named name VERB ital-3334 121 8 , , PUNCT ital-3334 121 9 complicating complicate VERB ital-3334 121 10 the the DET ital-3334 121 11 user user NOUN ital-3334 121 12 ’s ’s PART ital-3334 121 13 search search NOUN ital-3334 121 14 process process NOUN ital-3334 121 15 ( ( PUNCT ital-3334 121 16 e.g. e.g. ADV ital-3334 121 17 , , PUNCT ital-3334 121 18 “ " PUNCT ital-3334 121 19 1040x 1040x NUM ital-3334 121 20 ” " PUNCT ital-3334 121 21 form form NOUN ital-3334 121 22 versus versus ADP ital-3334 121 23 “ " PUNCT ital-3334 121 24 1040 1040 NUM ital-3334 121 25 - - SYM ital-3334 121 26 x x NUM ital-3334 121 27 ” " PUNCT ital-3334 121 28 instructions instruction NOUN ital-3334 121 29 ) ) PUNCT ital-3334 121 30 . . PUNCT ital-3334 122 1   VERB ital-3334 122 2 the the DET ital-3334 122 3 user user NOUN ital-3334 122 4 may may AUX ital-3334 122 5 use use VERB ital-3334 122 6 a a DET ital-3334 122 7 familiar familiar ADJ ital-3334 122 8 acronym acronym NOUN ital-3334 122 9 that that PRON ital-3334 122 10 is be AUX ital-3334 122 11 spelled spell VERB ital-3334 122 12 out out ADP ital-3334 122 13 in in ADP ital-3334 122 14 the the DET ital-3334 122 15 content content NOUN ital-3334 122 16 ( ( PUNCT ital-3334 122 17 e.g. e.g. ADV ital-3334 122 18 , , PUNCT ital-3334 122 19 “ " PUNCT ital-3334 122 20 poa poa ADJ ital-3334 122 21 ” " PUNCT ital-3334 122 22 for for ADP ital-3334 122 23 “ " PUNCT ital-3334 122 24 power power NOUN ital-3334 122 25 of of ADP ital-3334 122 26 attorney attorney NOUN ital-3334 122 27 ” " PUNCT ital-3334 122 28 ) ) PUNCT ital-3334 122 29 . . PUNCT ital-3334 123 1 ■ ■ PUNCT ital-3334 123 2 mismatch mismatch VERB ital-3334 123 3 between between ADP ital-3334 123 4 user user NOUN ital-3334 123 5 requests request NOUN ital-3334 123 6 and and CCONJ ital-3334 123 7 actual actual ADJ ital-3334 123 8 content content NOUN ital-3334 123 9   VERB ital-3334 123 10 many many ADJ ital-3334 123 11 users user NOUN ital-3334 123 12 ask ask VERB ital-3334 123 13 for for ADP ital-3334 123 14 information information NOUN ital-3334 123 15 that that PRON ital-3334 123 16 they they PRON ital-3334 123 17 expect expect VERB ital-3334 123 18 to to PART ital-3334 123 19 find find VERB ital-3334 123 20 on on ADP ital-3334 123 21 the the DET ital-3334 123 22 site site NOUN ital-3334 123 23 but but CCONJ ital-3334 123 24 is be AUX ital-3334 123 25 actually actually ADV ital-3334 123 26 hosted host VERB ital-3334 123 27 at at ADP ital-3334 123 28 another another DET ital-3334 123 29 site site NOUN ital-3334 123 30 ( ( PUNCT ital-3334 123 31 e.g. e.g. ADV ital-3334 123 32 , , PUNCT ital-3334 123 33 “ " PUNCT ital-3334 123 34 ds156 ds156 PROPN ital-3334 123 35 , , PUNCT ital-3334 123 36 ” " PUNCT ital-3334 123 37 a a DET ital-3334 123 38 department department NOUN ital-3334 123 39 of of ADP ital-3334 123 40 state state NOUN ital-3334 123 41 form form NOUN ital-3334 123 42 ; ; PUNCT ital-3334 123 43 “ " PUNCT ital-3334 123 44 it-201 it-201 SPACE ital-3334 123 45 , , PUNCT ital-3334 123 46 ” " PUNCT ital-3334 123 47 a a DET ital-3334 123 48 new new PROPN ital-3334 123 49 york york PROPN ital-3334 123 50 state state NOUN ital-3334 123 51 tax tax NOUN ital-3334 123 52 form form NOUN ital-3334 123 53 ) ) PUNCT ital-3334 123 54 . . PUNCT ital-3334 124 1 ■ ■ PUNCT ital-3334 124 2 issues issue NOUN ital-3334 124 3 with with ADP ital-3334 124 4 results result NOUN ital-3334 124 5 listing list VERB ital-3334 124 6 and and CCONJ ital-3334 124 7 content content NOUN ital-3334 124 8 display display NOUN ital-3334 124 9   PROPN ital-3334 124 10 content content NOUN ital-3334 124 11 may may AUX ital-3334 124 12 lack lack VERB ital-3334 124 13 informative informative ADJ ital-3334 124 14 titles title NOUN ital-3334 124 15 . . PUNCT ital-3334 125 1   PROPN ital-3334 125 2 automatically automatically ADV ital-3334 125 3 generated generate VERB ital-3334 125 4 summaries summary NOUN ital-3334 125 5 may may AUX ital-3334 125 6 not not PART ital-3334 125 7 be be AUX ital-3334 125 8 sufficiently sufficiently ADV ital-3334 125 9 descriptive descriptive ADJ ital-3334 125 10 for for SCONJ ital-3334 125 11 users user NOUN ital-3334 125 12 to to PART ital-3334 125 13 recognize recognize VERB ital-3334 125 14 the the DET ital-3334 125 15 relevant relevant ADJ ital-3334 125 16 material material NOUN ital-3334 125 17 in in ADP ital-3334 125 18 the the DET ital-3334 125 19 results result NOUN ital-3334 125 20 listing list VERB ital-3334 125 21 . . PUNCT ital-3334 126 1   PROPN ital-3334 126 2 content content NOUN ital-3334 126 3 may may AUX ital-3334 126 4 consist consist VERB ital-3334 126 5 of of ADP ital-3334 126 6 long long ADJ ital-3334 126 7 , , PUNCT ital-3334 126 8 scrolling scroll VERB ital-3334 126 9 pages page NOUN ital-3334 126 10 , , PUNCT ital-3334 126 11 which which PRON ital-3334 126 12 users user NOUN ital-3334 126 13 find find VERB ital-3334 126 14 hard hard ADJ ital-3334 126 15 to to PART ital-3334 126 16 manage manage VERB ital-3334 126 17 . . PUNCT ital-3334 127 1 ■ ■ PUNCT ital-3334 127 2 incomplete incomplete ADJ ital-3334 127 3 user user NOUN ital-3334 127 4 queries query VERB ital-3334 127 5   PROPN ital-3334 127 6 very very ADV ital-3334 127 7 short short ADJ ital-3334 127 8 search search NOUN ital-3334 127 9 phrases phrase NOUN ital-3334 127 10 ( ( PUNCT ital-3334 127 11 average average ADJ ital-3334 127 12 length length NOUN ital-3334 127 13 of of ADP ital-3334 127 14 less less ADJ ital-3334 127 15 than than ADP ital-3334 127 16 two two NUM ital-3334 127 17 words word NOUN ital-3334 127 18 ) ) PUNCT ital-3334 127 19 can can AUX ital-3334 127 20 make make VERB ital-3334 127 21 it it PRON ital-3334 127 22 difficult difficult ADJ ital-3334 127 23 for for ADP ital-3334 127 24 a a DET ital-3334 127 25 search search NOUN ital-3334 127 26 algorithm algorithm NOUN ital-3334 127 27 to to PART ital-3334 127 28 deduce deduce VERB ital-3334 127 29 the the DET ital-3334 127 30 specific specific ADJ ital-3334 127 31 content content NOUN ital-3334 127 32 the the DET ital-3334 127 33 user user NOUN ital-3334 127 34 is be AUX ital-3334 127 35 seeking seek VERB ital-3334 127 36 . . PUNCT ital-3334 128 1 step step NOUN ital-3334 128 2 3 3 NUM ital-3334 128 3 : : PUNCT ital-3334 128 4 analyze analyze VERB ital-3334 128 5 the the DET ital-3334 128 6 information information NOUN ital-3334 128 7 - - PUNCT ital-3334 128 8 seeking seek VERB ital-3334 128 9 behaviors behavior NOUN ital-3334 128 10 of of ADP ital-3334 128 11 the the DET ital-3334 128 12 users user NOUN ital-3334 128 13 site site NOUN ital-3334 128 14 - - PUNCT ital-3334 128 15 usage usage NOUN ital-3334 128 16 reports report NOUN ital-3334 128 17 , , PUNCT ital-3334 128 18 satisfaction satisfaction NOUN ital-3334 128 19 surveys survey NOUN ital-3334 128 20 , , PUNCT ital-3334 128 21 help help VERB ital-3334 128 22 desk desk NOUN ital-3334 128 23 contact contact NOUN ital-3334 128 24 reports report NOUN ital-3334 128 25 , , PUNCT ital-3334 128 26 zero zero NUM ital-3334 128 27 - - PUNCT ital-3334 128 28 results result NOUN ital-3334 128 29 reports report NOUN ital-3334 128 30 , , PUNCT ital-3334 128 31 focus focus NOUN ital-3334 128 32 groups group NOUN ital-3334 128 33 , , PUNCT ital-3334 128 34 and and CCONJ ital-3334 128 35 usability usability NOUN ital-3334 128 36 studies study NOUN ital-3334 128 37 are be AUX ital-3334 128 38 valuable valuable ADJ ital-3334 128 39 sources source NOUN ital-3334 128 40 of of ADP ital-3334 128 41 information information NOUN ital-3334 128 42 . . PUNCT ital-3334 129 1 they they PRON ital-3334 129 2 should should AUX ital-3334 129 3 be be AUX ital-3334 129 4 mined mine VERB ital-3334 129 5 for for ADP ital-3334 129 6 information information NOUN ital-3334 129 7 - - PUNCT ital-3334 129 8 seeking seek VERB ital-3334 129 9 behaviors behavior NOUN ital-3334 129 10 of of ADP ital-3334 129 11 the the DET ital-3334 129 12 site site NOUN ital-3334 129 13 ’s ’s PART ital-3334 129 14 users user NOUN ital-3334 129 15 and and CCONJ ital-3334 129 16 other other ADJ ital-3334 129 17 barriers barrier NOUN ital-3334 129 18 to to ADP ital-3334 129 19 a a DET ital-3334 129 20 successful successful ADJ ital-3334 129 21 search search NOUN ital-3334 129 22 experience experience NOUN ital-3334 129 23 , , PUNCT ital-3334 129 24 as as SCONJ ital-3334 129 25 follows follow VERB ital-3334 129 26 : : PUNCT ital-3334 129 27 ■ ■ PUNCT ital-3334 129 28 review review NOUN ital-3334 129 29 site site NOUN ital-3334 129 30 - - PUNCT ital-3334 129 31 usage usage NOUN ital-3334 129 32 reports report NOUN ital-3334 129 33 for for ADP ital-3334 129 34 the the DET ital-3334 129 35 most most ADV ital-3334 129 36 frequently frequently ADV ital-3334 129 37 entered enter VERB ital-3334 129 38 search search NOUN ital-3334 129 39 terms term NOUN ital-3334 129 40 and and CCONJ ital-3334 129 41 popular popular ADJ ital-3334 129 42 pages page NOUN ital-3334 129 43 ( ( PUNCT ital-3334 129 44 both both PRON ital-3334 129 45 may may AUX ital-3334 129 46 change change VERB ital-3334 129 47 over over ADP ital-3334 129 48 time time NOUN ital-3334 129 49 ) ) PUNCT ital-3334 129 50 and and CCONJ ital-3334 129 51 the the DET ital-3334 129 52 zero zero NUM ital-3334 129 53 - - PUNCT ital-3334 129 54 results result NOUN ital-3334 129 55 search search NOUN ital-3334 129 56 terms term NOUN ital-3334 129 57 . . PUNCT ital-3334 130 1 look look VERB ital-3334 130 2 for for ADP ital-3334 130 3 : : PUNCT ital-3334 130 4   PROPN ital-3334 130 5 new new ADJ ital-3334 130 6 terms term NOUN ital-3334 130 7   VERB ital-3334 130 8 variations variation NOUN ital-3334 130 9 on on ADP ital-3334 130 10 popular popular ADJ ital-3334 130 11 terms term NOUN ital-3334 130 12   VERB ital-3334 130 13 common common ADJ ital-3334 130 14 misspellings misspelling NOUN ital-3334 130 15 or or CCONJ ital-3334 130 16 typos typo NOUN ital-3334 130 17   VERB ital-3334 130 18 common common ADJ ital-3334 130 19 searches search NOUN ital-3334 130 20 , , PUNCT ital-3334 130 21 including include VERB ital-3334 130 22 searches search NOUN ital-3334 130 23 for for ADP ital-3334 130 24 items item NOUN ital-3334 130 25 table table NOUN ital-3334 130 26 3 3 NUM ital-3334 130 27 . . X ital-3334 130 28 irs.gov irs.gov ADJ ital-3334 130 29 user user NOUN ital-3334 130 30 types type NOUN ital-3334 130 31 type type NOUN ital-3334 130 32 of of ADP ital-3334 130 33 user user NOUN ital-3334 130 34 % % NOUN ital-3334 130 35 of of ADP ital-3334 130 36 total total ADJ ital-3334 130 37 site site NOUN ital-3334 130 38 visitors visitor NOUN ital-3334 130 39 % % NOUN ital-3334 130 40 of of ADP ital-3334 130 41 total total ADJ ital-3334 130 42 search search NOUN ital-3334 130 43 users user NOUN ital-3334 130 44 individual individual ADJ ital-3334 130 45 taxpayer taxpayer NOUN ital-3334 130 46 64 64 NUM ital-3334 130 47 % % NOUN ital-3334 130 48 64 64 NUM ital-3334 130 49 % % NOUN ital-3334 130 50 representing represent VERB ital-3334 130 51 a a DET ital-3334 130 52 business business NOUN ital-3334 130 53 11 11 NUM ital-3334 130 54 % % NOUN ital-3334 130 55 11 11 NUM ital-3334 130 56 % % NOUN ital-3334 130 57 tax tax NOUN ital-3334 130 58 professional professional ADJ ital-3334 130 59 10 10 NUM ital-3334 130 60 % % NOUN ital-3334 130 61 11 11 NUM ital-3334 130 62 % % NOUN ital-3334 130 63 representing represent VERB ital-3334 130 64 a a DET ital-3334 130 65 charity charity NOUN ital-3334 130 66 or or CCONJ ital-3334 130 67 nonprofit nonprofit ADJ ital-3334 130 68 3 3 NUM ital-3334 130 69 % % NOUN ital-3334 130 70 3 3 NUM ital-3334 130 71 % % NOUN ital-3334 130 72 vita vita NOUN ital-3334 130 73 / / SYM ital-3334 130 74 vce vce PROPN ital-3334 130 75 volunteers volunteer NOUN ital-3334 130 76 3 3 NUM ital-3334 130 77 % % NOUN ital-3334 130 78 3 3 NUM ital-3334 130 79 % % NOUN ital-3334 130 80 representing represent VERB ital-3334 130 81 a a DET ital-3334 130 82 government government NOUN ital-3334 130 83 entity entity NOUN ital-3334 130 84 2 2 NUM ital-3334 130 85 % % NOUN ital-3334 130 86 2 2 NUM ital-3334 130 87 % % NOUN ital-3334 130 88 student student NOUN ital-3334 130 89 2 2 NUM ital-3334 130 90 % % NOUN ital-3334 130 91 1 1 NUM ital-3334 130 92 % % NOUN ital-3334 130 93 irs irs PROPN ital-3334 130 94 employee employee NOUN ital-3334 130 95 1 1 NUM ital-3334 130 96 % % NOUN ital-3334 130 97 2 2 NUM ital-3334 130 98 % % NOUN ital-3334 130 99 other other ADJ ital-3334 130 100 4 4 NUM ital-3334 130 101 % % NOUN ital-3334 130 102 3 3 NUM ital-3334 130 103 % % NOUN ital-3334 130 104 table table NOUN ital-3334 130 105 4 4 NUM ital-3334 130 106 . . PUNCT ital-3334 131 1 how how SCONJ ital-3334 131 2 users user NOUN ital-3334 131 3 find find VERB ital-3334 131 4 information information NOUN ital-3334 131 5 on on ADP ital-3334 131 6 irs.gov irs.gov NOUN ital-3334 131 7 how how SCONJ ital-3334 131 8 do do AUX ital-3334 131 9 you you PRON ital-3334 131 10 usually usually ADV ital-3334 131 11 find find VERB ital-3334 131 12 information information NOUN ital-3334 131 13 on on ADP ital-3334 131 14 irs.gov irs.gov NOUN ital-3334 131 15 ? ? PUNCT ital-3334 132 1 % % NOUN ital-3334 132 2 of of ADP ital-3334 132 3 total total ADJ ital-3334 132 4 site site NOUN ital-3334 132 5 visitors visitor NOUN ital-3334 132 6 search search VERB ital-3334 132 7 engine engine NOUN ital-3334 132 8 49 49 NUM ital-3334 132 9 % % NOUN ital-3334 132 10 irs irs PROPN ital-3334 132 11 keyword keyword PROPN ital-3334 132 12 18 18 NUM ital-3334 132 13 % % NOUN ital-3334 132 14 navigation navigation NOUN ital-3334 132 15 to to ADP ital-3334 132 16 the the DET ital-3334 132 17 web web NOUN ital-3334 132 18 page page NOUN ital-3334 132 19 11 11 NUM ital-3334 132 20 % % NOUN ital-3334 132 21 internet internet NOUN ital-3334 132 22 search search NOUN ital-3334 132 23 engine engine NOUN ital-3334 132 24 ( ( PUNCT ital-3334 132 25 e.g. e.g. ADV ital-3334 132 26 , , PUNCT ital-3334 132 27 google google PROPN ital-3334 132 28 , , PUNCT ital-3334 132 29 yahoo yahoo PROPN ital-3334 132 30 ) ) PUNCT ital-3334 132 31 7 7 NUM ital-3334 132 32 % % NOUN ital-3334 132 33 site site NOUN ital-3334 132 34 map map NOUN ital-3334 132 35 5 5 NUM ital-3334 132 36 % % NOUN ital-3334 132 37 other other ADJ ital-3334 132 38 4 4 NUM ital-3334 132 39 % % NOUN ital-3334 132 40 bookmarks bookmark NOUN ital-3334 132 41 3 3 NUM ital-3334 132 42 % % NOUN ital-3334 132 43 links link NOUN ital-3334 132 44 to to ADP ital-3334 132 45 irs.gov irs.gov NOUN ital-3334 132 46 from from ADP ital-3334 132 47 other other ADJ ital-3334 132 48 web web NOUN ital-3334 132 49 sites site NOUN ital-3334 132 50 3 3 NUM ital-3334 132 51 % % NOUN ital-3334 132 52 84 84 NUM ital-3334 132 53 information information NOUN ital-3334 132 54 technology technology NOUN ital-3334 132 55 and and CCONJ ital-3334 132 56 libraries library NOUN ital-3334 132 57 | | ADJ ital-3334 132 58 june june PROPN ital-3334 132 59 2006 2006 NUM ital-3334 132 60 not not PART ital-3334 132 61 on on ADP ital-3334 132 62 the the DET ital-3334 132 63 site site NOUN ital-3334 132 64 , , PUNCT ital-3334 132 65 that that PRON ital-3334 132 66 could could AUX ital-3334 132 67 be be AUX ital-3334 132 68 candidates candidate NOUN ital-3334 132 69 for for ADP ital-3334 132 70 preprogrammed preprogrammed ADJ ital-3334 132 71 “ " PUNCT ital-3334 132 72 quick quick ADJ ital-3334 132 73 links link NOUN ital-3334 132 74 ” " PUNCT ital-3334 132 75   PROPN ital-3334 132 76 frequently frequently ADV ital-3334 132 77 entered enter VERB ital-3334 132 78 terms term NOUN ital-3334 132 79 — — PUNCT ital-3334 132 80 review review NOUN ital-3334 132 81 search search NOUN ital-3334 132 82 results result NOUN ital-3334 132 83 to to PART ital-3334 132 84 identify identify VERB ital-3334 132 85 candidates candidate NOUN ital-3334 132 86 for for ADP ital-3334 132 87 improvement improvement NOUN ital-3334 132 88 ■ ■ PUNCT ital-3334 132 89 review review NOUN ital-3334 132 90 satisfaction satisfaction NOUN ital-3334 132 91 surveys survey NOUN ital-3334 132 92 over over ADP ital-3334 132 93 time time NOUN ital-3334 132 94   NOUN ital-3334 132 95 look look VERB ital-3334 132 96 for for ADP ital-3334 132 97 new new ADJ ital-3334 132 98 problems problem NOUN ital-3334 132 99 that that PRON ital-3334 132 100 caused cause VERB ital-3334 132 101 satisfaction satisfaction NOUN ital-3334 132 102 to to PART ital-3334 132 103 decrease decrease VERB ital-3334 132 104   NOUN ital-3334 132 105 analyze analyze VERB ital-3334 132 106 answers answer NOUN ital-3334 132 107 to to ADP ital-3334 132 108 questions question NOUN ital-3334 132 109 asking ask VERB ital-3334 132 110 what what PRON ital-3334 132 111 people people NOUN ital-3334 132 112 could could AUX ital-3334 132 113 not not PART ital-3334 132 114 find find VERB ital-3334 132 115 , , PUNCT ital-3334 132 116 potentially potentially ADV ital-3334 132 117 identifying identify VERB ital-3334 132 118 new new ADJ ital-3334 132 119 barriers barrier NOUN ital-3334 132 120 to to ADP ital-3334 132 121 success success NOUN ital-3334 132 122 ■ ■ PUNCT ital-3334 132 123 conduct conduct VERB ital-3334 132 124 usability usability NOUN ital-3334 132 125 studies study NOUN ital-3334 132 126   NOUN ital-3334 132 127 identify identify VERB ital-3334 132 128 issues issue NOUN ital-3334 132 129 with with ADP ital-3334 132 130 the the DET ital-3334 132 131 user user NOUN ital-3334 132 132 interface interface NOUN ital-3334 132 133 as as ADV ital-3334 132 134 well well ADV ital-3334 132 135 as as ADP ital-3334 132 136 with with ADP ital-3334 132 137 content content NOUN ital-3334 132 138 findability findability NOUN ital-3334 132 139 and and CCONJ ital-3334 132 140 usability usability NOUN ital-3334 132 141 ■ ■ PUNCT ital-3334 132 142 review review NOUN ital-3334 132 143 help help VERB ital-3334 132 144 desk desk NOUN ital-3334 132 145 contact contact NOUN ital-3334 132 146 reports report NOUN ital-3334 132 147   AUX ital-3334 132 148 identify identify VERB ital-3334 132 149 which which PRON ital-3334 132 150 topics topic NOUN ital-3334 132 151 users user NOUN ital-3334 132 152 are be AUX ital-3334 132 153 having have VERB ital-3334 132 154 trouble trouble NOUN ital-3334 132 155 finding find VERB ital-3334 132 156 or or CCONJ ital-3334 132 157 understanding understand VERB ital-3334 132 158 step step NOUN ital-3334 132 159 4 4 NUM ital-3334 132 160 : : PUNCT ital-3334 132 161 understand understand VERB ital-3334 132 162 the the DET ital-3334 132 163 needs need NOUN ital-3334 132 164 of of ADP ital-3334 132 165 the the DET ital-3334 132 166 business business NOUN ital-3334 132 167 owners owner NOUN ital-3334 132 168 the the DET ital-3334 132 169 business business NOUN ital-3334 132 170 owners owner NOUN ital-3334 132 171 are be AUX ital-3334 132 172 the the DET ital-3334 132 173 irs irs PROPN ital-3334 132 174 business business NOUN ital-3334 132 175 operating operating NOUN ital-3334 132 176 divisions division NOUN ital-3334 132 177 that that PRON ital-3334 132 178 provide provide VERB ital-3334 132 179 content content NOUN ital-3334 132 180 to to ADP ital-3334 132 181 irs.gov irs.gov NUM ital-3334 132 182 , , PUNCT ital-3334 132 183 such such ADJ ital-3334 132 184 as as ADP ital-3334 132 185 small small ADJ ital-3334 132 186 business business NOUN ital-3334 132 187 and and CCONJ ital-3334 132 188 self self NOUN ital-3334 132 189 - - PUNCT ital-3334 132 190 employed employ VERB ital-3334 132 191 , , PUNCT ital-3334 132 192 wage wage NOUN ital-3334 132 193 and and CCONJ ital-3334 132 194 investment investment NOUN ital-3334 132 195 . . PUNCT ital-3334 133 1 it it PRON ital-3334 133 2 is be AUX ital-3334 133 3 important important ADJ ital-3334 133 4 to to PART ital-3334 133 5 involve involve VERB ital-3334 133 6 them they PRON ital-3334 133 7 in in ADP ital-3334 133 8 the the DET ital-3334 133 9 process process NOUN ital-3334 133 10 of of ADP ital-3334 133 11 enhancing enhance VERB ital-3334 133 12 the the DET ital-3334 133 13 user user NOUN ital-3334 133 14 experience experience NOUN ital-3334 133 15 , , PUNCT ital-3334 133 16 because because SCONJ ital-3334 133 17 they they PRON ital-3334 133 18 may may AUX ital-3334 133 19 have have VERB ital-3334 133 20 specific specific ADJ ital-3334 133 21 goals goal NOUN ital-3334 133 22 for for ADP ital-3334 133 23 prioritizing prioritize VERB ital-3334 133 24 information information NOUN ital-3334 133 25 on on ADP ital-3334 133 26 a a DET ital-3334 133 27 particular particular ADJ ital-3334 133 28 topic topic NOUN ital-3334 133 29 or or CCONJ ital-3334 133 30 may may AUX ital-3334 133 31 be be AUX ital-3334 133 32 managing manage VERB ital-3334 133 33 campaigns campaign NOUN ital-3334 133 34 for for ADP ital-3334 133 35 highlighting highlight VERB ital-3334 133 36 new new ADJ ital-3334 133 37 information information NOUN ital-3334 133 38 . . PUNCT ital-3334 134 1 thus thus ADV ital-3334 134 2 it it PRON ital-3334 134 3 is be AUX ital-3334 134 4 desirable desirable ADJ ital-3334 134 5 to to ADP ital-3334 134 6 : : PUNCT ital-3334 134 7 ■ ■ PUNCT ital-3334 134 8 meet meet VERB ital-3334 134 9 with with ADP ital-3334 134 10 business business NOUN ital-3334 134 11 owners owner NOUN ital-3334 134 12 regularly regularly ADV ital-3334 134 13 to to PART ital-3334 134 14 understand understand VERB ital-3334 134 15 their their PRON ital-3334 134 16 goals goal NOUN ital-3334 134 17 for for ADP ital-3334 134 18 providing provide VERB ital-3334 134 19 information information NOUN ital-3334 134 20 to to ADP ital-3334 134 21 users user NOUN ital-3334 134 22 ■ ■ PUNCT ital-3334 134 23 work work VERB ital-3334 134 24 with with ADP ital-3334 134 25 them they PRON ital-3334 134 26 to to PART ital-3334 134 27 increase increase VERB ital-3334 134 28 the the DET ital-3334 134 29 findability findability NOUN ital-3334 134 30 of of ADP ital-3334 134 31 their their PRON ital-3334 134 32 content content NOUN ital-3334 134 33 for for ADP ital-3334 134 34 example example NOUN ital-3334 134 35 , , PUNCT ital-3334 134 36 when when SCONJ ital-3334 134 37 an an DET ital-3334 134 38 issue issue NOUN ital-3334 134 39 in in ADP ital-3334 134 40 finding find VERB ital-3334 134 41 a a DET ital-3334 134 42 particular particular ADJ ital-3334 134 43 content content NOUN ital-3334 134 44 topic topic NOUN ital-3334 134 45 is be AUX ital-3334 134 46 identified identify VERB ital-3334 134 47 ( ( PUNCT ital-3334 134 48 e.g. e.g. ADV ital-3334 134 49 , , PUNCT ital-3334 134 50 through through ADP ital-3334 134 51 an an DET ital-3334 134 52 increase increase NOUN ital-3334 134 53 in in ADP ital-3334 134 54 help help NOUN ital-3334 134 55 desk desk NOUN ital-3334 134 56 contacts contact NOUN ital-3334 134 57 ) ) PUNCT ital-3334 134 58 , , PUNCT ital-3334 134 59 one one NUM ital-3334 134 60 approach approach NOUN ital-3334 134 61 is be AUX ital-3334 134 62 to to PART ital-3334 134 63 show show VERB ital-3334 134 64 the the DET ital-3334 134 65 business business NOUN ital-3334 134 66 owner owner NOUN ital-3334 134 67 the the DET ital-3334 134 68 actual actual ADJ ital-3334 134 69 results result NOUN ital-3334 134 70 that that SCONJ ital-3334 134 71 common common ADJ ital-3334 134 72 queries query NOUN ital-3334 134 73 ( ( PUNCT ital-3334 134 74 based base VERB ital-3334 134 75 on on ADP ital-3334 134 76 the the DET ital-3334 134 77 site site NOUN ital-3334 134 78 - - PUNCT ital-3334 134 79 usage usage NOUN ital-3334 134 80 reports report NOUN ital-3334 134 81 ) ) PUNCT ital-3334 134 82 on on ADP ital-3334 134 83 the the DET ital-3334 134 84 topic topic NOUN ital-3334 134 85 retrieve retrieve NOUN ital-3334 134 86 and and CCONJ ital-3334 134 87 then then ADV ital-3334 134 88 present present ADJ ital-3334 134 89 suggested suggest VERB ital-3334 134 90 alternative alternative ADJ ital-3334 134 91 results result NOUN ital-3334 134 92 that that PRON ital-3334 134 93 could could AUX ital-3334 134 94 be be AUX ital-3334 134 95 retrieved retrieve VERB ital-3334 134 96 with with ADP ital-3334 134 97 a a DET ital-3334 134 98 variety variety NOUN ital-3334 134 99 of of ADP ital-3334 134 100 enhancement enhancement ADJ ital-3334 134 101 techniques technique NOUN ital-3334 134 102 , , PUNCT ital-3334 134 103 such such ADJ ital-3334 134 104 as as ADP ital-3334 134 105 thesaurus thesaurus NOUN ital-3334 134 106 expansion expansion NOUN ital-3334 134 107 or or CCONJ ital-3334 134 108 title title NOUN ital-3334 134 109 improvement improvement NOUN ital-3334 134 110 . . PUNCT ital-3334 135 1 the the DET ital-3334 135 2 business business NOUN ital-3334 135 3 owner owner NOUN ital-3334 135 4 can can AUX ital-3334 135 5 then then ADV ital-3334 135 6 evaluate evaluate VERB ital-3334 135 7 which which DET ital-3334 135 8 set set NOUN ital-3334 135 9 of of ADP ital-3334 135 10 results result NOUN ital-3334 135 11 presents present VERB ital-3334 135 12 the the DET ital-3334 135 13 content content NOUN ital-3334 135 14 in in ADP ital-3334 135 15 the the DET ital-3334 135 16 most most ADV ital-3334 135 17 informative informative ADJ ital-3334 135 18 manner manner NOUN ital-3334 135 19 to to ADP ital-3334 135 20 the the DET ital-3334 135 21 user user NOUN ital-3334 135 22 . . PUNCT ital-3334 136 1 steps step NOUN ital-3334 136 2 1–4 1–4 NUM ital-3334 136 3 facilitate facilitate NOUN ital-3334 136 4 work work NOUN ital-3334 136 5 behind behind ADP ital-3334 136 6 the the DET ital-3334 136 7 scenes scene NOUN ital-3334 136 8 to to PART ital-3334 136 9 gather gather VERB ital-3334 136 10 the the DET ital-3334 136 11 data datum NOUN ital-3334 136 12 needed need VERB ital-3334 136 13 to to PART ital-3334 136 14 improve improve VERB ital-3334 136 15 precision precision NOUN ital-3334 136 16 and and CCONJ ital-3334 136 17 recall recall NOUN ital-3334 136 18 and and CCONJ ital-3334 136 19 to to PART ital-3334 136 20 make make VERB ital-3334 136 21 information information NOUN ital-3334 136 22 more more ADV ital-3334 136 23 findable findable ADJ ital-3334 136 24 . . PUNCT ital-3334 137 1 the the DET ital-3334 137 2 remaining remain VERB ital-3334 137 3 steps step NOUN ital-3334 137 4 use use VERB ital-3334 137 5 these these DET ital-3334 137 6 data datum NOUN ital-3334 137 7 to to PART ital-3334 137 8 adapt adapt VERB ital-3334 137 9 proven prove VERB ital-3334 137 10 , , PUNCT ital-3334 137 11 widely widely ADV ital-3334 137 12 used use VERB ital-3334 137 13 techniques technique NOUN ital-3334 137 14 for for ADP ital-3334 137 15 improving improve VERB ital-3334 137 16 search search NOUN ital-3334 137 17 experiences experience NOUN ital-3334 137 18 to to ADP ital-3334 137 19 a a DET ital-3334 137 20 web web NOUN ital-3334 137 21 site site NOUN ital-3334 137 22 ’s ’s PART ital-3334 137 23 specific specific ADJ ital-3334 137 24 environment environment NOUN ital-3334 137 25 . . PUNCT ital-3334 138 1 step step NOUN ital-3334 138 2 5 5 NUM ital-3334 138 3 : : PUNCT ital-3334 138 4 identify identify VERB ital-3334 138 5 appropriate appropriate ADJ ital-3334 138 6 tools tool NOUN ital-3334 138 7 to to PART ital-3334 138 8 improve improve VERB ital-3334 138 9 the the DET ital-3334 138 10 information information NOUN ital-3334 138 11 - - PUNCT ital-3334 138 12 retrieval retrieval NOUN ital-3334 138 13 process process NOUN ital-3334 138 14 as as SCONJ ital-3334 138 15 described describe VERB ital-3334 138 16 in in ADP ital-3334 138 17 the the DET ital-3334 138 18 previous previous ADJ ital-3334 138 19 section section NOUN ital-3334 138 20 , , PUNCT ital-3334 138 21 the the DET ital-3334 138 22 tools tool NOUN ital-3334 138 23 in in ADP ital-3334 138 24 our our PRON ital-3334 138 25 toolkit toolkit NOUN ital-3334 138 26 are be AUX ital-3334 138 27 document document NOUN ital-3334 138 28 engineering engineering NOUN ital-3334 138 29 , , PUNCT ital-3334 138 30 query query NOUN ital-3334 138 31 enhancement enhancement NOUN ital-3334 138 32 , , PUNCT ital-3334 138 33 search search NOUN ital-3334 138 34 improvement improvement NOUN ital-3334 138 35 , , PUNCT ital-3334 138 36 results result NOUN ital-3334 138 37 - - PUNCT ital-3334 138 38 ranking rank VERB ital-3334 138 39 improvement improvement NOUN ital-3334 138 40 , , PUNCT ital-3334 138 41 categorization categorization NOUN ital-3334 138 42 , , PUNCT ital-3334 138 43 and and CCONJ ital-3334 138 44 summarization summarization NOUN ital-3334 138 45 . . PUNCT ital-3334 139 1 step step NOUN ital-3334 139 2 6 6 NUM ital-3334 139 3 : : PUNCT ital-3334 139 4 repeat repeat NOUN ital-3334 139 5 as as SCONJ ital-3334 139 6 needed need VERB ital-3334 139 7 the the DET ital-3334 139 8 process process NOUN ital-3334 139 9 of of ADP ital-3334 139 10 improving improve VERB ital-3334 139 11 the the DET ital-3334 139 12 user user NOUN ital-3334 139 13 search search NOUN ital-3334 139 14 experience experience NOUN ital-3334 139 15 is be AUX ital-3334 139 16 ongoing ongoing ADJ ital-3334 139 17 as as SCONJ ital-3334 139 18 the the DET ital-3334 139 19 site site NOUN ital-3334 139 20 evolves evolve VERB ital-3334 139 21 . . PUNCT ital-3334 140 1 at at ADP ital-3334 140 2 irs.gov irs.gov NUM ital-3334 140 3 , , PUNCT ital-3334 140 4 different different ADJ ital-3334 140 5 search search NOUN ital-3334 140 6 terms term NOUN ital-3334 140 7 appear appear VERB ital-3334 140 8 on on ADP ital-3334 140 9 the the DET ital-3334 140 10 site site NOUN ital-3334 140 11 - - PUNCT ital-3334 140 12 usage usage NOUN ital-3334 140 13 reports report NOUN ital-3334 140 14 over over ADP ital-3334 140 15 time time NOUN ital-3334 140 16 , , PUNCT ital-3334 140 17 depending depend VERB ital-3334 140 18 on on ADP ital-3334 140 19 whether whether SCONJ ital-3334 140 20 or or CCONJ ital-3334 140 21 not not PART ital-3334 140 22 it it PRON ital-3334 140 23 is be AUX ital-3334 140 24 filing file VERB ital-3334 140 25 season season NOUN ital-3334 140 26 , , PUNCT ital-3334 140 27 or or CCONJ ital-3334 140 28 as as SCONJ ital-3334 140 29 new new ADJ ital-3334 140 30 content content NOUN ital-3334 140 31 and and CCONJ ital-3334 140 32 applications application NOUN ital-3334 140 33 are be AUX ital-3334 140 34 published publish VERB ital-3334 140 35 . . PUNCT ital-3334 141 1 human human ADJ ital-3334 141 2 intervention intervention NOUN ital-3334 141 3 ( ( PUNCT ital-3334 141 4 with with ADP ital-3334 141 5 the the DET ital-3334 141 6 help help NOUN ital-3334 141 7 of of ADP ital-3334 141 8 applicable applicable ADJ ital-3334 141 9 tracking tracking NOUN ital-3334 141 10 software software NOUN ital-3334 141 11 ) ) PUNCT ital-3334 141 12 is be AUX ital-3334 141 13 essential essential ADJ ital-3334 141 14 for for ADP ital-3334 141 15 incorporating incorporate VERB ital-3334 141 16 business business NOUN ital-3334 141 17 requirements requirement NOUN ital-3334 141 18 , , PUNCT ital-3334 141 19 evaluating evaluate VERB ital-3334 141 20 human human ADJ ital-3334 141 21 behavior behavior NOUN ital-3334 141 22 , , PUNCT ital-3334 141 23 and and CCONJ ital-3334 141 24 identifying identify VERB ital-3334 141 25 changing change VERB ital-3334 141 26 terms term NOUN ital-3334 141 27 . . PUNCT ital-3334 142 1 step step NOUN ital-3334 142 2 7 7 NUM ital-3334 142 3 : : PUNCT ital-3334 142 4 monitor monitor VERB ital-3334 142 5 new new ADJ ital-3334 142 6 developments development NOUN ital-3334 142 7 in in ADP ital-3334 142 8 search search NOUN ital-3334 142 9 and and CCONJ ital-3334 142 10 analytic analytic ADJ ital-3334 142 11 technologies technology NOUN ital-3334 142 12 and and CCONJ ital-3334 142 13 replace replace VERB ital-3334 142 14 the the DET ital-3334 142 15 search search NOUN ital-3334 142 16 engine engine NOUN ital-3334 142 17 as as ADP ital-3334 142 18 appropriate appropriate ADJ ital-3334 142 19 although although SCONJ ital-3334 142 20 a a DET ital-3334 142 21 new new ADJ ital-3334 142 22 search search NOUN ital-3334 142 23 engine engine NOUN ital-3334 142 24 will will AUX ital-3334 142 25 not not PART ital-3334 142 26 address address VERB ital-3334 142 27 all all DET ital-3334 142 28 the the DET ital-3334 142 29 issues issue NOUN ital-3334 142 30 that that PRON ital-3334 142 31 have have AUX ital-3334 142 32 been be AUX ital-3334 142 33 described describe VERB ital-3334 142 34 , , PUNCT ital-3334 142 35 new new ADJ ital-3334 142 36 features feature NOUN ital-3334 142 37 such such ADJ ital-3334 142 38 as as ADP ital-3334 142 39 passage passage NOUN ital-3334 142 40 - - PUNCT ital-3334 142 41 based base VERB ital-3334 142 42 summaries summary NOUN ital-3334 142 43 and and CCONJ ital-3334 142 44 term term NOUN ital-3334 142 45 - - PUNCT ital-3334 142 46 highlighting highlighting NOUN ital-3334 142 47 can can AUX ital-3334 142 48 improve improve VERB ital-3334 142 49 the the DET ital-3334 142 50 search search NOUN ital-3334 142 51 experience experience NOUN ital-3334 142 52 . . PUNCT ital-3334 143 1 of of ADP ital-3334 143 2 course course NOUN ital-3334 143 3 , , PUNCT ital-3334 143 4 one one PRON ital-3334 143 5 should should AUX ital-3334 143 6 consider consider VERB ital-3334 143 7 replacing replace VERB ital-3334 143 8 a a DET ital-3334 143 9 search search NOUN ital-3334 143 10 engine engine NOUN ital-3334 143 11 if if SCONJ ital-3334 143 12 new new ADJ ital-3334 143 13 technology technology NOUN ital-3334 143 14 can can AUX ital-3334 143 15 demonstrate demonstrate VERB ital-3334 143 16 significantly significantly ADV ital-3334 143 17 improved improve VERB ital-3334 143 18 precision precision NOUN ital-3334 143 19 and and CCONJ ital-3334 143 20 recall recall NOUN ital-3334 143 21 . . PUNCT ital-3334 144 1 the the DET ital-3334 144 2 application application NOUN ital-3334 144 3 of of ADP ital-3334 144 4 the the DET ital-3334 144 5 methodology methodology NOUN ital-3334 144 6 and and CCONJ ital-3334 144 7 the the DET ital-3334 144 8 use use NOUN ital-3334 144 9 of of ADP ital-3334 144 10 the the DET ital-3334 144 11 toolkit toolkit NOUN ital-3334 144 12 for for ADP ital-3334 144 13 irs.gov irs.gov NOUN ital-3334 144 14 will will AUX ital-3334 144 15 be be AUX ital-3334 144 16 described describe VERB ital-3334 144 17 in in ADP ital-3334 144 18 the the DET ital-3334 144 19 next next ADJ ital-3334 144 20 section section NOUN ital-3334 144 21 . . PUNCT ital-3334 145 1 ■ ■ PUNCT ital-3334 145 2 findings finding NOUN ital-3334 145 3 site site NOUN ital-3334 145 4 - - PUNCT ital-3334 145 5 usage usage NOUN ital-3334 145 6 reports report NOUN ital-3334 145 7 in in ADP ital-3334 145 8 2003 2003 NUM ital-3334 145 9 , , PUNCT ital-3334 145 10 an an DET ital-3334 145 11 example example NOUN ital-3334 145 12 of of ADP ital-3334 145 13 a a DET ital-3334 145 14 serious serious ADJ ital-3334 145 15 mismatch mismatch NOUN ital-3334 145 16 in in ADP ital-3334 145 17 user user NOUN ital-3334 145 18 and and CCONJ ital-3334 145 19 content content NOUN ital-3334 145 20 terminology terminology NOUN ital-3334 145 21 was be AUX ital-3334 145 22 discovered discover VERB ital-3334 145 23 when when SCONJ ital-3334 145 24 site site NOUN ital-3334 145 25 - - PUNCT ital-3334 145 26 usage usage NOUN ital-3334 145 27 reports report NOUN ital-3334 145 28 were be AUX ital-3334 145 29 analyzed analyze VERB ital-3334 145 30 . . PUNCT ital-3334 146 1 users user NOUN ital-3334 146 2 entering enter VERB ital-3334 146 3 the the DET ital-3334 146 4 equivalent equivalent ADJ ital-3334 146 5 terms term NOUN ital-3334 146 6 ein ein PROPN ital-3334 146 7 , , PUNCT ital-3334 146 8 employer employer NOUN ital-3334 146 9 number number NOUN ital-3334 146 10 , , PUNCT ital-3334 146 11 employer employer NOUN ital-3334 146 12 i i NOUN ital-3334 146 13 d d PROPN ital-3334 146 14 number number NOUN ital-3334 146 15 , , PUNCT ital-3334 146 16 and and CCONJ ital-3334 146 17 employer employer NOUN ital-3334 146 18 identification identification NOUN ital-3334 146 19 number number NOUN ital-3334 146 20 retrieved retrieve VERB ital-3334 146 21 significantly significantly ADV ital-3334 146 22 different different ADJ ital-3334 146 23 sets set NOUN ital-3334 146 24 of of ADP ital-3334 146 25 results result NOUN ital-3334 146 26 . . PUNCT ital-3334 147 1 we we PRON ital-3334 147 2 met meet VERB ital-3334 147 3 with with ADP ital-3334 147 4 the the DET ital-3334 147 5 business business NOUN ital-3334 147 6 owner owner NOUN ital-3334 147 7 , , PUNCT ital-3334 147 8 who who PRON ital-3334 147 9 identified identify VERB ital-3334 147 10 a a DET ital-3334 147 11 key key NOUN ital-3334 147 12 - - PUNCT ital-3334 147 13 starting start VERB ital-3334 147 14 page page NOUN ital-3334 147 15 that that PRON ital-3334 147 16 should should AUX ital-3334 147 17 be be AUX ital-3334 147 18 retrieved retrieve VERB ital-3334 147 19 along along ADV ital-3334 147 20 with with ADP ital-3334 147 21 other other ADJ ital-3334 147 22 highly highly ADV ital-3334 147 23 relevant relevant ADJ ital-3334 147 24 pages page NOUN ital-3334 147 25 for for ADP ital-3334 147 26 all all PRON ital-3334 147 27 of of ADP ital-3334 147 28 these these DET ital-3334 147 29 query query NOUN ital-3334 147 30 terms term NOUN ital-3334 147 31 . . PUNCT ital-3334 148 1 we we PRON ital-3334 148 2 recommended recommend VERB ital-3334 148 3 that that SCONJ ital-3334 148 4 “ " PUNCT ital-3334 148 5 ein ein NOUN ital-3334 148 6 ” " PUNCT ital-3334 148 7 be be AUX ital-3334 148 8 added add VERB ital-3334 148 9 to to ADP ital-3334 148 10 the the DET ital-3334 148 11 title title NOUN ital-3334 148 12 of of ADP ital-3334 148 13 the the DET ital-3334 148 14 key key ADJ ital-3334 148 15 page page NOUN ital-3334 148 16 because because SCONJ ital-3334 148 17 , , PUNCT ital-3334 148 18 although although SCONJ ital-3334 148 19 ein ein PROPN ital-3334 148 20 is be AUX ital-3334 148 21 a a DET ital-3334 148 22 very very ADV ital-3334 148 23 popular popular ADJ ital-3334 148 24 query query NOUN ital-3334 148 25 , , PUNCT ital-3334 148 26 the the DET ital-3334 148 27 acronym acronym NOUN ital-3334 148 28 was be AUX ital-3334 148 29 not not PART ital-3334 148 30 used use VERB ital-3334 148 31 in in ADP ital-3334 148 32 the the DET ital-3334 148 33 content content NOUN ital-3334 148 34 , , PUNCT ital-3334 148 35 but but CCONJ ital-3334 148 36 was be AUX ital-3334 148 37 instead instead ADV ital-3334 148 38 spelled spell VERB ital-3334 148 39 out out ADP ital-3334 148 40 . . PUNCT ital-3334 149 1 as as ADP ital-3334 149 2 a a DET ital-3334 149 3 result result NOUN ital-3334 149 4 , , PUNCT ital-3334 149 5 the the DET ital-3334 149 6 key key ADJ ital-3334 149 7 page page NOUN ital-3334 149 8 was be AUX ital-3334 149 9 not not PART ital-3334 149 10 being be AUX ital-3334 149 11 retrieved retrieve VERB ital-3334 149 12 . . PUNCT ital-3334 150 1 synonyms synonyms PROPN ital-3334 150 2 were be AUX ital-3334 150 3 added add VERB ital-3334 150 4 to to ADP ital-3334 150 5 the the DET ital-3334 150 6 query query NOUN ital-3334 150 7 enhancement enhancement NOUN ital-3334 150 8 thesaurus thesaurus NOUN ital-3334 150 9 to to PART ital-3334 150 10 accommodate accommodate VERB ital-3334 150 11 the the DET ital-3334 150 12 variants variant NOUN ital-3334 150 13 on on ADP ital-3334 150 14 the the DET ital-3334 150 15 ein ein PROPN ital-3334 150 16 concept concept NOUN ital-3334 150 17 . . PUNCT ital-3334 151 1 after after SCONJ ital-3334 151 2 these these DET ital-3334 151 3 steps step NOUN ital-3334 151 4 were be AUX ital-3334 151 5 implemented implement VERB ital-3334 151 6 , , PUNCT ital-3334 151 7 the the DET ital-3334 151 8 results result NOUN ital-3334 151 9 were be AUX ital-3334 151 10 as as SCONJ ital-3334 151 11 follows follow VERB ital-3334 151 12 : : PUNCT ital-3334 151 13 ■ ■ PUNCT ital-3334 151 14 for for ADP ital-3334 151 15 the the DET ital-3334 151 16 query query NOUN ital-3334 151 17 ein ein PROPN ital-3334 151 18 , , PUNCT ital-3334 151 19 the the DET ital-3334 151 20 target target NOUN ital-3334 151 21 page page NOUN ital-3334 151 22 moved move VERB ital-3334 151 23 from from ADP ital-3334 151 24 # # SYM ital-3334 151 25 16 16 NUM ital-3334 151 26 to to ADP ital-3334 151 27 # # SYM ital-3334 151 28 1 1 NUM ital-3334 151 29 ■ ■ CCONJ ital-3334 151 30 for for ADP ital-3334 151 31 the the DET ital-3334 151 32 query query NOUN ital-3334 151 33 ein ein PROPN ital-3334 151 34 number number NOUN ital-3334 151 35 , , PUNCT ital-3334 151 36 it it PRON ital-3334 151 37 moved move VERB ital-3334 151 38 from from ADP ital-3334 151 39 # # SYM ital-3334 151 40 17 17 NUM ital-3334 151 41 to to PART ital-3334 151 42 # # SYM ital-3334 151 43 5 5 NUM ital-3334 151 44 article article NOUN ital-3334 151 45 title title NOUN ital-3334 151 46 | | NOUN ital-3334 151 47 author author NOUN ital-3334 151 48 85a 85a NOUN ital-3334 151 49 dynamic dynamic ADJ ital-3334 151 50 methodology methodology NOUN ital-3334 151 51 for for ADP ital-3334 151 52 improving improve VERB ital-3334 151 53 the the DET ital-3334 151 54 search search NOUN ital-3334 151 55 experience experience NOUN ital-3334 151 56 | | NOUN ital-3334 151 57 kerchner kerchner PROPN ital-3334 151 58 85 85 NUM ital-3334 151 59 ■ ■ PUNCT ital-3334 151 60 for for ADP ital-3334 151 61 the the DET ital-3334 151 62 query query NOUN ital-3334 151 63 employer employer NOUN ital-3334 151 64 identification identification NOUN ital-3334 151 65 number number NOUN ital-3334 151 66 , , PUNCT ital-3334 151 67 it it PRON ital-3334 151 68 moved move VERB ital-3334 151 69 up up ADP ital-3334 151 70 to to ADP ital-3334 151 71 # # SYM ital-3334 151 72 2 2 NUM ital-3334 151 73 ( ( PUNCT ital-3334 151 74 it it PRON ital-3334 151 75 was be AUX ital-3334 151 76 not not PART ital-3334 151 77 in in ADP ital-3334 151 78 the the DET ital-3334 151 79 top top ADJ ital-3334 151 80 20 20 NUM ital-3334 151 81 previously previously ADV ital-3334 151 82 ) ) PUNCT ital-3334 151 83 ■ ■ PUNCT ital-3334 151 84 all all DET ital-3334 151 85 search search NOUN ital-3334 151 86 results result NOUN ital-3334 151 87 now now ADV ital-3334 151 88 retrieved retrieve VERB ital-3334 151 89 on on ADP ital-3334 151 90 the the DET ital-3334 151 91 first first ADJ ital-3334 151 92 page page NOUN ital-3334 151 93 for for ADP ital-3334 151 94 these these DET ital-3334 151 95 terms term NOUN ital-3334 151 96 were be AUX ital-3334 151 97 highly highly ADV ital-3334 151 98 relevant relevant ADJ ital-3334 151 99 in in ADP ital-3334 151 100 january january PROPN ital-3334 151 101 2004 2004 NUM ital-3334 151 102 , , PUNCT ital-3334 151 103 there there PRON ital-3334 151 104 were be VERB ital-3334 151 105 approximately approximately ADV ital-3334 151 106 twenty twenty NUM ital-3334 151 107 thousand thousand NUM ital-3334 151 108 queries query NOUN ital-3334 151 109 using use VERB ital-3334 151 110 these these DET ital-3334 151 111 terms term NOUN ital-3334 151 112 , , PUNCT ital-3334 151 113 so so SCONJ ital-3334 151 114 the the DET ital-3334 151 115 search search NOUN ital-3334 151 116 experience experience NOUN ital-3334 151 117 has have AUX ital-3334 151 118 been be AUX ital-3334 151 119 improved improve VERB ital-3334 151 120 for for ADP ital-3334 151 121 tens ten NOUN ital-3334 151 122 of of ADP ital-3334 151 123 thousands thousand NOUN ital-3334 151 124 of of ADP ital-3334 151 125 users user NOUN ital-3334 151 126 in in ADP ital-3334 151 127 one one NUM ital-3334 151 128 month month NOUN ital-3334 151 129 and and CCONJ ital-3334 151 130 hundreds hundred NOUN ital-3334 151 131 of of ADP ital-3334 151 132 thousands thousand NOUN ital-3334 151 133 of of ADP ital-3334 151 134 users user NOUN ital-3334 151 135 throughout throughout ADP ital-3334 151 136 the the DET ital-3334 151 137 year year NOUN ital-3334 151 138 . . PUNCT ital-3334 152 1 ■ ■ PUNCT ital-3334 152 2 review review NOUN ital-3334 152 3 of of ADP ital-3334 152 4 help help NOUN ital-3334 152 5 desk desk NOUN ital-3334 152 6 contacts contact NOUN ital-3334 152 7 help help VERB ital-3334 152 8 desk desk NOUN ital-3334 152 9 reports report NOUN ital-3334 152 10 summarize summarize VERB ital-3334 152 11 , , PUNCT ital-3334 152 12 for for ADP ital-3334 152 13 each each DET ital-3334 152 14 call call NOUN ital-3334 152 15 or or CCONJ ital-3334 152 16 e e NOUN ital-3334 152 17 - - NOUN ital-3334 152 18 mail mail NOUN ital-3334 152 19 , , PUNCT ital-3334 152 20 the the DET ital-3334 152 21 general general ADJ ital-3334 152 22 topic topic NOUN ital-3334 152 23 of of ADP ital-3334 152 24 the the DET ital-3334 152 25 user user NOUN ital-3334 152 26 ’s ’s PART ital-3334 152 27 contact contact NOUN ital-3334 152 28 ( ( PUNCT ital-3334 152 29 filing file VERB ital-3334 152 30 information information NOUN ital-3334 152 31 , , PUNCT ital-3334 152 32 employer employer NOUN ital-3334 152 33 i i NOUN ital-3334 152 34 d d PROPN ital-3334 152 35 number number NOUN ital-3334 152 36 , , PUNCT ital-3334 152 37 forms form NOUN ital-3334 152 38 , , PUNCT ital-3334 152 39 and and CCONJ ital-3334 152 40 publications publication NOUN ital-3334 152 41 issues issue NOUN ital-3334 152 42 ) ) PUNCT ital-3334 152 43 and and CCONJ ital-3334 152 44 the the DET ital-3334 152 45 specific specific ADJ ital-3334 152 46 question question NOUN ital-3334 152 47 . . PUNCT ital-3334 153 1 for for ADP ital-3334 153 2 example example NOUN ital-3334 153 3 , , PUNCT ital-3334 153 4 the the DET ital-3334 153 5 report report NOUN ital-3334 153 6 might might AUX ital-3334 153 7 indicate indicate VERB ital-3334 153 8 that that SCONJ ital-3334 153 9 a a DET ital-3334 153 10 user user NOUN ital-3334 153 11 needed need VERB ital-3334 153 12 help help NOUN ital-3334 153 13 in in ADP ital-3334 153 14 finding find VERB ital-3334 153 15 or or CCONJ ital-3334 153 16 downloading download VERB ital-3334 153 17 the the DET ital-3334 153 18 w-4 w-4 SPACE ital-3334 153 19 form form NOUN ital-3334 153 20 or or CCONJ ital-3334 153 21 did do AUX ital-3334 153 22 not not PART ital-3334 153 23 understand understand VERB ital-3334 153 24 the the DET ital-3334 153 25 instructions instruction NOUN ital-3334 153 26 for for ADP ital-3334 153 27 amending amend VERB ital-3334 153 28 a a DET ital-3334 153 29 tax tax NOUN ital-3334 153 30 return return NOUN ital-3334 153 31 . . PUNCT ital-3334 154 1 as as SCONJ ital-3334 154 2 help help VERB ital-3334 154 3 desk desk NOUN ital-3334 154 4 contact contact NOUN ital-3334 154 5 reports report NOUN ital-3334 154 6 were be AUX ital-3334 154 7 reviewed review VERB ital-3334 154 8 , , PUNCT ital-3334 154 9 clusters cluster NOUN ital-3334 154 10 of of ADP ital-3334 154 11 questions question NOUN ital-3334 154 12 emerged emerge VERB ital-3334 154 13 indicating indicate VERB ital-3334 154 14 information information NOUN ital-3334 154 15 that that PRON ital-3334 154 16 many many ADJ ital-3334 154 17 users user NOUN ital-3334 154 18 could could AUX ital-3334 154 19 not not PART ital-3334 154 20 find find VERB ital-3334 154 21 or or CCONJ ital-3334 154 22 understand understand VERB ital-3334 154 23 . . PUNCT ital-3334 155 1 by by ADP ital-3334 155 2 analyzing analyze VERB ital-3334 155 3 approximately approximately ADV ital-3334 155 4 9,800 9,800 NUM ital-3334 155 5 contacts contact NOUN ital-3334 155 6 ( ( PUNCT ital-3334 155 7 e e NOUN ital-3334 155 8 - - NOUN ital-3334 155 9 mail mail NOUN ital-3334 155 10 , , PUNCT ital-3334 155 11 telephone telephone NOUN ital-3334 155 12 , , PUNCT ital-3334 155 13 chat chat NOUN ital-3334 155 14 ) ) PUNCT ital-3334 155 15 during during ADP ital-3334 155 16 a a DET ital-3334 155 17 peak peak ADJ ital-3334 155 18 five five NUM ital-3334 155 19 - - PUNCT ital-3334 155 20 day day NOUN ital-3334 155 21 period period NOUN ital-3334 155 22 in in ADP ital-3334 155 23 april april PROPN ital-3334 155 24 2003 2003 NUM ital-3334 155 25 , , PUNCT ital-3334 155 26 four four NUM ital-3334 155 27 particular particular ADJ ital-3334 155 28 areas area NOUN ital-3334 155 29 were be AUX ital-3334 155 30 identified identify VERB ital-3334 155 31 that that PRON ital-3334 155 32 were be AUX ital-3334 155 33 ripe ripe ADJ ital-3334 155 34 for for ADP ital-3334 155 35 improvement improvement NOUN ital-3334 155 36 : : PUNCT ital-3334 155 37 480 480 NUM ital-3334 155 38 users user NOUN ital-3334 155 39 could could AUX ital-3334 155 40 not not PART ital-3334 155 41 find find VERB ital-3334 155 42 previous previous ADJ ital-3334 155 43 years year NOUN ital-3334 155 44 ’ ’ PART ital-3334 155 45 forms form NOUN ital-3334 155 46 , , PUNCT ital-3334 155 47 which which PRON ital-3334 155 48 , , PUNCT ital-3334 155 49 although although SCONJ ital-3334 155 50 they they PRON ital-3334 155 51 can can AUX ital-3334 155 52 be be AUX ital-3334 155 53 found find VERB ital-3334 155 54 on on ADP ital-3334 155 55 the the DET ital-3334 155 56 site site NOUN ital-3334 155 57 , , PUNCT ital-3334 155 58 are be AUX ital-3334 155 59 not not PART ital-3334 155 60 indexed index VERB ital-3334 155 61 and and CCONJ ital-3334 155 62 thus thus ADV ital-3334 155 63 not not PART ital-3334 155 64 findable findable ADJ ital-3334 155 65 through through ADP ital-3334 155 66 search search NOUN ital-3334 155 67 ; ; PUNCT ital-3334 155 68 250 250 NUM ital-3334 155 69 users user NOUN ital-3334 155 70 had have VERB ital-3334 155 71 questions question NOUN ital-3334 155 72 about about ADP ital-3334 155 73 where where SCONJ ital-3334 155 74 to to PART ital-3334 155 75 send send VERB ital-3334 155 76 their their PRON ital-3334 155 77 tax tax NOUN ital-3334 155 78 returns return NOUN ital-3334 155 79 ; ; PUNCT ital-3334 155 80 170 170 NUM ital-3334 155 81 users user NOUN ital-3334 155 82 had have VERB ital-3334 155 83 questions question NOUN ital-3334 155 84 about about ADP ital-3334 155 85 getting get VERB ital-3334 155 86 a a DET ital-3334 155 87 copy copy NOUN ital-3334 155 88 of of ADP ital-3334 155 89 their their PRON ital-3334 155 90 tax tax NOUN ital-3334 155 91 return return NOUN ital-3334 155 92 or or CCONJ ital-3334 155 93 w-2 w-2 NOUN ital-3334 155 94 form form NOUN ital-3334 155 95 ; ; PUNCT ital-3334 155 96 and and CCONJ ital-3334 155 97 77 77 NUM ital-3334 155 98 users user NOUN ital-3334 155 99 had have VERB ital-3334 155 100 problems problem NOUN ital-3334 155 101 finding find VERB ital-3334 155 102 the the DET ital-3334 155 103 1040x 1040x NUM ital-3334 155 104 or or CCONJ ital-3334 155 105 1040ez 1040ez ADJ ital-3334 155 106 forms form NOUN ital-3334 155 107 . . PUNCT ital-3334 156 1 utilizing utilize VERB ital-3334 156 2 the the DET ital-3334 156 3 information information NOUN ital-3334 156 4 retrieval retrieval NOUN ital-3334 156 5 toolkit toolkit NOUN ital-3334 156 6 , , PUNCT ital-3334 156 7 the the DET ital-3334 156 8 following follow VERB ital-3334 156 9 improvements improvement NOUN ital-3334 156 10 were be AUX ital-3334 156 11 implemented implement VERB ital-3334 156 12 : : PUNCT ital-3334 156 13 a a DET ital-3334 156 14 ) ) PUNCT ital-3334 156 15 search search NOUN ital-3334 156 16 for for ADP ital-3334 156 17 previous previous ADJ ital-3334 156 18 years year NOUN ital-3334 156 19 ’ ’ PART ital-3334 156 20 forms form NOUN ital-3334 156 21 tool tool NOUN ital-3334 156 22 used use VERB ital-3334 156 23 : : PUNCT ital-3334 156 24 results result NOUN ital-3334 156 25 - - PUNCT ital-3334 156 26 ranking rank VERB ital-3334 156 27 improvement improvement NOUN ital-3334 156 28 a a DET ital-3334 156 29 user user NOUN ital-3334 156 30 requesting request VERB ital-3334 156 31 a a DET ital-3334 156 32 previous previous ADJ ital-3334 156 33 year year NOUN ital-3334 156 34 ’s ’s PART ital-3334 156 35 forms form NOUN ital-3334 156 36 ( ( PUNCT ital-3334 156 37 for for ADP ital-3334 156 38 example example NOUN ital-3334 156 39 , , PUNCT ital-3334 156 40 2002 2002 NUM ital-3334 156 41 1099misc 1099misc NUM ital-3334 156 42 ) ) PUNCT ital-3334 156 43 is be AUX ital-3334 156 44 now now ADV ital-3334 156 45 presented present VERB ital-3334 156 46 with with ADP ital-3334 156 47 a a DET ital-3334 156 48 link link NOUN ital-3334 156 49 directly directly ADV ital-3334 156 50 to to ADP ital-3334 156 51 the the DET ital-3334 156 52 page page NOUN ital-3334 156 53 of of ADP ital-3334 156 54 forms form NOUN ital-3334 156 55 for for ADP ital-3334 156 56 that that DET ital-3334 156 57 specific specific ADJ ital-3334 156 58 year year NOUN ital-3334 156 59 , , PUNCT ital-3334 156 60 as as SCONJ ital-3334 156 61 follows follow VERB ital-3334 156 62 : : PUNCT ital-3334 156 63 recommendation(s recommendation(s PROPN ital-3334 156 64 ) ) PUNCT ital-3334 156 65 for for ADP ital-3334 156 66 : : PUNCT ital-3334 156 67 2002 2002 NUM ital-3334 156 68 1099misc 1099misc NOUN ital-3334 156 69 ■ ■ PUNCT ital-3334 156 70 2002 2002 NUM ital-3334 156 71 forms form NOUN ital-3334 156 72 and and CCONJ ital-3334 156 73 publications publication NOUN ital-3334 156 74 2002 2002 NUM ital-3334 156 75 forms form NOUN ital-3334 156 76 , , PUNCT ital-3334 156 77 instructions instruction NOUN ital-3334 156 78 , , PUNCT ital-3334 156 79 and and CCONJ ital-3334 156 80 publications publication NOUN ital-3334 156 81 available available ADJ ital-3334 156 82 in in ADP ital-3334 156 83 pdf pdf PROPN ital-3334 156 84 format format NOUN ital-3334 156 85 b b PROPN ital-3334 156 86 ) ) PUNCT ital-3334 156 87 request request NOUN ital-3334 156 88 for for ADP ital-3334 156 89 filing file VERB ital-3334 156 90 address address NOUN ital-3334 156 91 tools tool NOUN ital-3334 156 92 used use VERB ital-3334 156 93 : : PUNCT ital-3334 156 94 document document NOUN ital-3334 156 95 engineering engineering NOUN ital-3334 156 96 and and CCONJ ital-3334 156 97 query query NOUN ital-3334 156 98 enhancement enhancement NOUN ital-3334 156 99 a a DET ital-3334 156 100 new new ADJ ital-3334 156 101 “ " PUNCT ital-3334 156 102 where where SCONJ ital-3334 156 103 to to PART ital-3334 156 104 file file VERB ital-3334 156 105 ” " PUNCT ital-3334 156 106 page page NOUN ital-3334 156 107 was be AUX ital-3334 156 108 created create VERB ital-3334 156 109 . . PUNCT ital-3334 157 1 synonyms synonyms PROPN ital-3334 157 2 were be AUX ital-3334 157 3 added add VERB ital-3334 157 4 to to ADP ital-3334 157 5 the the DET ital-3334 157 6 thesaurus thesaurus NOUN ital-3334 157 7 to to PART ital-3334 157 8 accommodate accommodate VERB ital-3334 157 9 the the DET ital-3334 157 10 variations variation NOUN ital-3334 157 11 on on ADP ital-3334 157 12 how how SCONJ ital-3334 157 13 people people NOUN ital-3334 157 14 make make VERB ital-3334 157 15 this this DET ital-3334 157 16 request request NOUN ital-3334 157 17 ( ( PUNCT ital-3334 157 18 address address NOUN ital-3334 157 19 , , PUNCT ital-3334 157 20 where where SCONJ ital-3334 157 21 to to PART ital-3334 157 22 send send VERB ital-3334 157 23 , , PUNCT ital-3334 157 24 where where SCONJ ital-3334 157 25 to to PART ital-3334 157 26 mail mail VERB ital-3334 157 27 ) ) PUNCT ital-3334 157 28 and and CCONJ ital-3334 157 29 to to PART ital-3334 157 30 prioritize prioritize VERB ital-3334 157 31 retrieval retrieval NOUN ital-3334 157 32 of of ADP ital-3334 157 33 the the DET ital-3334 157 34 “ " PUNCT ital-3334 157 35 where where SCONJ ital-3334 157 36 to to PART ital-3334 157 37 file file VERB ital-3334 157 38 ” " PUNCT ital-3334 157 39 page page NOUN ital-3334 157 40 . . PUNCT ital-3334 158 1 c c X ital-3334 158 2 ) ) PUNCT ital-3334 158 3 request request NOUN ital-3334 158 4 for for ADP ital-3334 158 5 information information NOUN ital-3334 158 6 about about ADP ital-3334 158 7 obtaining obtain VERB ital-3334 158 8 a a DET ital-3334 158 9 copy copy NOUN ital-3334 158 10 of of ADP ital-3334 158 11 a a DET ital-3334 158 12 tax tax NOUN ital-3334 158 13 return return NOUN ital-3334 158 14 or or CCONJ ital-3334 158 15 w-2 w-2 NOUN ital-3334 158 16 form form NOUN ital-3334 158 17 tools tool NOUN ital-3334 158 18 used use VERB ital-3334 158 19 : : PUNCT ital-3334 158 20 results result NOUN ital-3334 158 21 - - PUNCT ital-3334 158 22 ranking rank VERB ital-3334 158 23 improvement improvement NOUN ital-3334 158 24 and and CCONJ ital-3334 158 25 query query NOUN ital-3334 158 26 enhancement enhancement NOUN ital-3334 158 27 a a DET ital-3334 158 28 “ " PUNCT ital-3334 158 29 quick quick ADJ ital-3334 158 30 link link NOUN ital-3334 158 31 ” " PUNCT ital-3334 158 32 was be AUX ital-3334 158 33 created create VERB ital-3334 158 34 to to ADP ital-3334 158 35 the the DET ital-3334 158 36 target target NOUN ital-3334 158 37 page page NOUN ital-3334 158 38 for for ADP ital-3334 158 39 getting get VERB ital-3334 158 40 a a DET ital-3334 158 41 copy copy NOUN ital-3334 158 42 of of ADP ital-3334 158 43 returns return NOUN ital-3334 158 44 and and CCONJ ital-3334 158 45 w-2 w-2 NOUN ital-3334 158 46 forms form NOUN ital-3334 158 47 and and CCONJ ital-3334 158 48 synonyms synonym NOUN ital-3334 158 49 were be AUX ital-3334 158 50 added add VERB ital-3334 158 51 to to ADP ital-3334 158 52 the the DET ital-3334 158 53 thesaurus thesaurus NOUN ital-3334 158 54 to to PART ital-3334 158 55 prioritize prioritize VERB ital-3334 158 56 related related ADJ ital-3334 158 57 content content NOUN ital-3334 158 58 for for ADP ital-3334 158 59 any any DET ital-3334 158 60 query query NOUN ital-3334 158 61 containing contain VERB ital-3334 158 62 the the DET ital-3334 158 63 word word NOUN ital-3334 158 64 “ " PUNCT ital-3334 158 65 copy copy NOUN ital-3334 158 66 . . PUNCT ital-3334 158 67 ” " PUNCT ital-3334 159 1 d d X ital-3334 159 2 ) ) PUNCT ital-3334 159 3 requests request NOUN ital-3334 159 4 for for ADP ital-3334 159 5 1040x 1040x NUM ital-3334 159 6 or or CCONJ ital-3334 159 7 1040ez 1040ez ADJ ital-3334 159 8 forms form NOUN ital-3334 159 9 or or CCONJ ital-3334 159 10 instructions instruction NOUN ital-3334 159 11 tool tool NOUN ital-3334 159 12 used use VERB ital-3334 159 13 : : PUNCT ital-3334 159 14 query query PROPN ital-3334 159 15 enhancement enhancement PROPN ital-3334 159 16 synonyms synonym NOUN ital-3334 159 17 were be AUX ital-3334 159 18 added add VERB ital-3334 159 19 to to ADP ital-3334 159 20 the the DET ital-3334 159 21 thesaurus thesaurus NOUN ital-3334 159 22 to to PART ital-3334 159 23 address address VERB ital-3334 159 24 both both CCONJ ital-3334 159 25 the the DET ital-3334 159 26 variations variation NOUN ital-3334 159 27 on on ADP ital-3334 159 28 how how SCONJ ital-3334 159 29 users user NOUN ital-3334 159 30 requested request VERB ital-3334 159 31 the the DET ital-3334 159 32 1040x 1040x NUM ital-3334 159 33 and and CCONJ ital-3334 159 34 1040ez 1040ez ADJ ital-3334 159 35 forms form NOUN ital-3334 159 36 and and CCONJ ital-3334 159 37 instructions instruction NOUN ital-3334 159 38 , , PUNCT ital-3334 159 39 and and CCONJ ital-3334 159 40 the the DET ital-3334 159 41 inconsistencies inconsistency NOUN ital-3334 159 42 in in ADP ital-3334 159 43 the the DET ital-3334 159 44 titling titling NOUN ital-3334 159 45 of of ADP ital-3334 159 46 these these DET ital-3334 159 47 documents document NOUN ital-3334 159 48 ( ( PUNCT ital-3334 159 49 for for ADP ital-3334 159 50 example example NOUN ital-3334 159 51 , , PUNCT ital-3334 159 52 the the DET ital-3334 159 53 form form NOUN ital-3334 159 54 and and CCONJ ital-3334 159 55 the the DET ital-3334 159 56 instructions instruction NOUN ital-3334 159 57 have have VERB ital-3334 159 58 different different ADJ ital-3334 159 59 variations variation NOUN ital-3334 159 60 of of ADP ital-3334 159 61 the the DET ital-3334 159 62 compound compound NOUN ital-3334 159 63 name name NOUN ital-3334 159 64 ) ) PUNCT ital-3334 159 65 . . PUNCT ital-3334 160 1 ■ ■ PUNCT ital-3334 160 2 results result NOUN ital-3334 160 3 in in ADP ital-3334 160 4 2004 2004 NUM ital-3334 160 5 , , PUNCT ital-3334 160 6 approximately approximately ADV ital-3334 160 7 4,200 4,200 NUM ital-3334 160 8 contacts contact NOUN ital-3334 160 9 were be AUX ital-3334 160 10 reviewed review VERB ital-3334 160 11 with with ADP ital-3334 160 12 the the DET ital-3334 160 13 help help NOUN ital-3334 160 14 desk desk NOUN ital-3334 160 15 during during ADP ital-3334 160 16 the the DET ital-3334 160 17 same same ADJ ital-3334 160 18 time time NOUN ital-3334 160 19 period period NOUN ital-3334 160 20 ( ( PUNCT ital-3334 160 21 the the DET ital-3334 160 22 week week NOUN ital-3334 160 23 before before ADP ital-3334 160 24 april april PROPN ital-3334 160 25 15 15 NUM ital-3334 160 26 ) ) PUNCT ital-3334 160 27 to to PART ital-3334 160 28 see see VERB ital-3334 160 29 whether whether SCONJ ital-3334 160 30 the the DET ital-3334 160 31 changes change NOUN ital-3334 160 32 actually actually ADV ital-3334 160 33 did do AUX ital-3334 160 34 help help VERB ital-3334 160 35 users user NOUN ital-3334 160 36 find find VERB ital-3334 160 37 the the DET ital-3334 160 38 information information NOUN ital-3334 160 39 . . PUNCT ital-3334 161 1 it it PRON ital-3334 161 2 should should AUX ital-3334 161 3 be be AUX ital-3334 161 4 noted note VERB ital-3334 161 5 that that SCONJ ital-3334 161 6 , , PUNCT ital-3334 161 7 during during ADP ital-3334 161 8 this this DET ital-3334 161 9 period period NOUN ital-3334 161 10 from from ADP ital-3334 161 11 april april PROPN ital-3334 161 12 2003 2003 NUM ital-3334 161 13 to to ADP ital-3334 161 14 april april PROPN ital-3334 161 15 2004 2004 NUM ital-3334 161 16 , , PUNCT ital-3334 161 17 many many ADJ ital-3334 161 18 other other ADJ ital-3334 161 19 improvements improvement NOUN ital-3334 161 20 to to ADP ital-3334 161 21 the the DET ital-3334 161 22 user user NOUN ital-3334 161 23 search search NOUN ital-3334 161 24 experience experience NOUN ital-3334 161 25 based base VERB ital-3334 161 26 on on ADP ital-3334 161 27 the the DET ital-3334 161 28 methodology methodology NOUN ital-3334 161 29 were be AUX ital-3334 161 30 deployed deploy VERB ital-3334 161 31 . . PUNCT ital-3334 162 1 although although SCONJ ital-3334 162 2 the the DET ital-3334 162 3 number number NOUN ital-3334 162 4 of of ADP ital-3334 162 5 visits visit NOUN ital-3334 162 6 to to ADP ital-3334 162 7 irs.gov irs.gov PROPN ital-3334 162 8 increased increase VERB ital-3334 162 9 by by ADP ital-3334 162 10 approximately approximately ADV ital-3334 162 11 50 50 NUM ital-3334 162 12 percent percent NOUN ital-3334 162 13 compared compare VERB ital-3334 162 14 with with ADP ital-3334 162 15 the the DET ital-3334 162 16 same same ADJ ital-3334 162 17 period period NOUN ital-3334 162 18 in in ADP ital-3334 162 19 2003 2003 NUM ital-3334 162 20 , , PUNCT ital-3334 162 21 the the DET ital-3334 162 22 total total ADJ ital-3334 162 23 number number NOUN ital-3334 162 24 of of ADP ital-3334 162 25 contacts contact NOUN ital-3334 162 26 with with ADP ital-3334 162 27 the the DET ital-3334 162 28 help help NOUN ital-3334 162 29 desk desk NOUN ital-3334 162 30 decreased decrease VERB ital-3334 162 31 by by ADP ital-3334 162 32 47 47 NUM ital-3334 162 33 percent percent NOUN ital-3334 162 34 ( ( PUNCT ital-3334 162 35 there there PRON ital-3334 162 36 were be VERB ital-3334 162 37 approximately approximately ADV ital-3334 162 38 9,800 9,800 NUM ital-3334 162 39 contacts contact NOUN ital-3334 162 40 in in ADP ital-3334 162 41 this this DET ital-3334 162 42 period period NOUN ital-3334 162 43 in in ADP ital-3334 162 44 2003 2003 NUM ital-3334 162 45 ) ) PUNCT ital-3334 162 46 . . PUNCT ital-3334 163 1 the the DET ital-3334 163 2 results result NOUN ital-3334 163 3 for for ADP ital-3334 163 4 the the DET ital-3334 163 5 specific specific ADJ ital-3334 163 6 improvements improvement NOUN ital-3334 163 7 are be AUX ital-3334 163 8 shown show VERB ital-3334 163 9 in in ADP ital-3334 163 10 table table NOUN ital-3334 163 11 5 5 NUM ital-3334 163 12 . . PUNCT ital-3334 164 1 the the DET ital-3334 164 2 average average ADJ ital-3334 164 3 decrease decrease NOUN ital-3334 164 4 in in ADP ital-3334 164 5 contacts contact NOUN ital-3334 164 6 for for ADP ital-3334 164 7 those those DET ital-3334 164 8 four four NUM ital-3334 164 9 topics topic NOUN ital-3334 164 10 was be AUX ital-3334 164 11 68 68 NUM ital-3334 164 12 percent percent NOUN ital-3334 164 13 , , PUNCT ital-3334 164 14 compared compare VERB ital-3334 164 15 with with ADP ital-3334 164 16 the the DET ital-3334 164 17 average average ADJ ital-3334 164 18 decrease decrease NOUN ital-3334 164 19 of of ADP ital-3334 164 20 47 47 NUM ital-3334 164 21 percent percent NOUN ital-3334 164 22 . . PUNCT ital-3334 165 1 this this DET ital-3334 165 2 approach approach NOUN ital-3334 165 3 has have AUX ital-3334 165 4 significantly significantly ADV ital-3334 165 5 improved improve VERB ital-3334 165 6 the the DET ital-3334 165 7 user user NOUN ital-3334 165 8 experience experience NOUN ital-3334 165 9 by by ADP ital-3334 165 10 identifying identify VERB ital-3334 165 11 and and CCONJ ital-3334 165 12 addressing address VERB ital-3334 165 13 subject subject NOUN ital-3334 165 14 areas area NOUN ital-3334 165 15 users user NOUN ital-3334 165 16 have have VERB ital-3334 165 17 trouble trouble NOUN ital-3334 165 18 finding find VERB ital-3334 165 19 or or CCONJ ital-3334 165 20 understanding understanding NOUN ital-3334 165 21 on on ADP ital-3334 165 22 irs.gov irs.gov NOUN ital-3334 165 23 , , PUNCT ital-3334 165 24 eliminating eliminate VERB ital-3334 165 25 the the DET ital-3334 165 26 need need NOUN ital-3334 165 27 for for SCONJ ital-3334 165 28 them they PRON ital-3334 165 29 to to PART ital-3334 165 30 contact contact VERB ital-3334 165 31 the the DET ital-3334 165 32 help help NOUN ital-3334 165 33 desk desk NOUN ital-3334 165 34 . . PUNCT ital-3334 166 1 as as ADP ital-3334 166 2 a a DET ital-3334 166 3 result result NOUN ital-3334 166 4 , , PUNCT ital-3334 166 5 an an DET ital-3334 166 6 increase increase NOUN ital-3334 166 7 of of ADP ital-3334 166 8 resources resource NOUN ital-3334 166 9 at at ADP ital-3334 166 10 the the DET ital-3334 166 11 help help NOUN ital-3334 166 12 desk desk NOUN ital-3334 166 13 was be AUX ital-3334 166 14 avoided avoid VERB ital-3334 166 15 and and CCONJ ital-3334 166 16 , , PUNCT ital-3334 166 17 hopefully hopefully ADV ital-3334 166 18 , , PUNCT ital-3334 166 19 user user NOUN ital-3334 166 20 satisfaction satisfaction NOUN ital-3334 166 21 improved improve VERB ital-3334 166 22 . . PUNCT ital-3334 167 1 86 86 NUM ital-3334 167 2 information information NOUN ital-3334 167 3 technology technology NOUN ital-3334 167 4 and and CCONJ ital-3334 167 5 libraries library NOUN ital-3334 167 6 | | ADJ ital-3334 167 7 june june PROPN ital-3334 167 8 2006 2006 NUM ital-3334 167 9 ■ ■ PUNCT ital-3334 167 10 conclusions conclusion NOUN ital-3334 167 11 while while SCONJ ital-3334 167 12 the the DET ital-3334 167 13 case case NOUN ital-3334 167 14 presented present VERB ital-3334 167 15 in in ADP ital-3334 167 16 this this DET ital-3334 167 17 article article NOUN ital-3334 167 18 was be AUX ital-3334 167 19 specific specific ADJ ital-3334 167 20 to to ADP ital-3334 167 21 irs.gov irs.gov NUM ital-3334 167 22 , , PUNCT ital-3334 167 23 the the DET ital-3334 167 24 methodology methodology NOUN ital-3334 167 25 itself itself PRON ital-3334 167 26 has have VERB ital-3334 167 27 wide wide ADJ ital-3334 167 28 application application NOUN ital-3334 167 29 across across ADP ital-3334 167 30 domains domain NOUN ital-3334 167 31 . . PUNCT ital-3334 168 1 customer customer NOUN ital-3334 168 2 service service NOUN ital-3334 168 3 for for ADP ital-3334 168 4 most most ADJ ital-3334 168 5 government government NOUN ital-3334 168 6 and and CCONJ ital-3334 168 7 commercial commercial ADJ ital-3334 168 8 organizations organization NOUN ital-3334 168 9 depends depend VERB ital-3334 168 10 on on ADP ital-3334 168 11 providing provide VERB ital-3334 168 12 users user NOUN ital-3334 168 13 with with ADP ital-3334 168 14 relevant relevant ADJ ital-3334 168 15 information information NOUN ital-3334 168 16 effectively effectively ADV ital-3334 168 17 and and CCONJ ital-3334 168 18 efficiently efficiently ADV ital-3334 168 19 . . PUNCT ital-3334 169 1 there there PRON ital-3334 169 2 are be VERB ital-3334 169 3 many many ADJ ital-3334 169 4 aspects aspect NOUN ital-3334 169 5 to to ADP ital-3334 169 6 achieving achieve VERB ital-3334 169 7 this this DET ital-3334 169 8 elusive elusive ADJ ital-3334 169 9 goal goal NOUN ital-3334 169 10 of of ADP ital-3334 169 11 matching match VERB ital-3334 169 12 users user NOUN ital-3334 169 13 with with ADP ital-3334 169 14 the the DET ital-3334 169 15 specific specific ADJ ital-3334 169 16 information information NOUN ital-3334 169 17 they they PRON ital-3334 169 18 need need VERB ital-3334 169 19 . . PUNCT ital-3334 170 1 in in ADP ital-3334 170 2 this this DET ital-3334 170 3 paper paper NOUN ital-3334 170 4 , , PUNCT ital-3334 170 5 it it PRON ital-3334 170 6 has have AUX ital-3334 170 7 been be AUX ital-3334 170 8 demonstrated demonstrate VERB ital-3334 170 9 that that SCONJ ital-3334 170 10 , , PUNCT ital-3334 170 11 rather rather ADV ital-3334 170 12 than than ADP ital-3334 170 13 focusing focus VERB ital-3334 170 14 just just ADV ital-3334 170 15 on on ADP ital-3334 170 16 optimizing optimize VERB ital-3334 170 17 the the DET ital-3334 170 18 search search NOUN ital-3334 170 19 engine engine NOUN ital-3334 170 20 or or CCONJ ital-3334 170 21 developing develop VERB ital-3334 170 22 a a DET ital-3334 170 23 metadata metadata PROPN ital-3334 170 24 - - PUNCT ital-3334 170 25 based base VERB ital-3334 170 26 solution solution NOUN ital-3334 170 27 , , PUNCT ital-3334 170 28 it it PRON ital-3334 170 29 is be AUX ital-3334 170 30 essential essential ADJ ital-3334 170 31 to to PART ital-3334 170 32 view view VERB ital-3334 170 33 the the DET ital-3334 170 34 user user NOUN ital-3334 170 35 search search NOUN ital-3334 170 36 experience experience NOUN ital-3334 170 37 from from ADP ital-3334 170 38 the the DET ital-3334 170 39 time time NOUN ital-3334 170 40 content content NOUN ital-3334 170 41 is be AUX ital-3334 170 42 created create VERB ital-3334 170 43 to to ADP ital-3334 170 44 the the DET ital-3334 170 45 moment moment NOUN ital-3334 170 46 when when SCONJ ital-3334 170 47 users user NOUN ital-3334 170 48 have have AUX ital-3334 170 49 truly truly ADV ital-3334 170 50 found find VERB ital-3334 170 51 the the DET ital-3334 170 52 answer answer NOUN ital-3334 170 53 to to ADP ital-3334 170 54 their their PRON ital-3334 170 55 information information NOUN ital-3334 170 56 needs need NOUN ital-3334 170 57 . . PUNCT ital-3334 171 1 there there PRON ital-3334 171 2 is be VERB ital-3334 171 3 no no DET ital-3334 171 4 one one NUM ital-3334 171 5 surefire surefire NOUN ital-3334 171 6 solution solution NOUN ital-3334 171 7 , , PUNCT ital-3334 171 8 and and CCONJ ital-3334 171 9 one one PRON ital-3334 171 10 should should AUX ital-3334 171 11 not not PART ital-3334 171 12 assume assume VERB ital-3334 171 13 that that SCONJ ital-3334 171 14 enhanced enhance VERB ital-3334 171 15 metadata metadata PROPN ital-3334 171 16 or or CCONJ ital-3334 171 17 a a DET ital-3334 171 18 new new ADJ ital-3334 171 19 search search NOUN ital-3334 171 20 engine engine NOUN ital-3334 171 21 is be AUX ital-3334 171 22 the the DET ital-3334 171 23 only only ADJ ital-3334 171 24 solution solution NOUN ital-3334 171 25 to to ADP ital-3334 171 26 retrieval retrieval NOUN ital-3334 171 27 problems problem NOUN ital-3334 171 28 . . PUNCT ital-3334 172 1 the the DET ital-3334 172 2 methodology methodology NOUN ital-3334 172 3 described describe VERB ital-3334 172 4 in in ADP ital-3334 172 5 this this DET ital-3334 172 6 paper paper NOUN ital-3334 172 7 assumes assume VERB ital-3334 172 8 that that SCONJ ital-3334 172 9 users user NOUN ital-3334 172 10 , , PUNCT ital-3334 172 11 especially especially ADV ital-3334 172 12 infrequent infrequent ADJ ital-3334 172 13 users user NOUN ital-3334 172 14 of of ADP ital-3334 172 15 public public ADJ ital-3334 172 16 web web NOUN ital-3334 172 17 sites site NOUN ital-3334 172 18 , , PUNCT ital-3334 172 19 do do AUX ital-3334 172 20 not not PART ital-3334 172 21 wish wish VERB ital-3334 172 22 to to PART ital-3334 172 23 become become VERB ital-3334 172 24 search search NOUN ital-3334 172 25 experts expert NOUN ital-3334 172 26 ; ; PUNCT ital-3334 172 27 that that DET ital-3334 172 28 intuitive intuitive ADJ ital-3334 172 29 interfaces interface NOUN ital-3334 172 30 and and CCONJ ital-3334 172 31 meaningful meaningful ADJ ital-3334 172 32 results result NOUN ital-3334 172 33 displays display NOUN ital-3334 172 34 contribute contribute VERB ital-3334 172 35 to to ADP ital-3334 172 36 a a DET ital-3334 172 37 successful successful ADJ ital-3334 172 38 user user NOUN ital-3334 172 39 experience experience NOUN ital-3334 172 40 ; ; PUNCT ital-3334 172 41 and and CCONJ ital-3334 172 42 that that SCONJ ital-3334 172 43 keeping keep VERB ital-3334 172 44 business business NOUN ital-3334 172 45 owners owner NOUN ital-3334 172 46 involved involve VERB ital-3334 172 47 is be AUX ital-3334 172 48 important important ADJ ital-3334 172 49 . . PUNCT ital-3334 173 1 the the DET ital-3334 173 2 methodology methodology NOUN ital-3334 173 3 is be AUX ital-3334 173 4 based base VERB ital-3334 173 5 on on ADP ital-3334 173 6 understanding understand VERB ital-3334 173 7 the the DET ital-3334 173 8 behavior behavior NOUN ital-3334 173 9 of of ADP ital-3334 173 10 a a DET ital-3334 173 11 site site NOUN ital-3334 173 12 ’s ’s PART ital-3334 173 13 users user NOUN ital-3334 173 14 in in ADP ital-3334 173 15 order order NOUN ital-3334 173 16 to to PART ital-3334 173 17 identify identify VERB ital-3334 173 18 barriers barrier NOUN ital-3334 173 19 to to ADP ital-3334 173 20 a a DET ital-3334 173 21 successful successful ADJ ital-3334 173 22 search search NOUN ital-3334 173 23 experience experience NOUN ital-3334 173 24 , , PUNCT ital-3334 173 25 and and CCONJ ital-3334 173 26 on on ADP ital-3334 173 27 understanding understand VERB ital-3334 173 28 the the DET ital-3334 173 29 needs need NOUN ital-3334 173 30 of of ADP ital-3334 173 31 business business NOUN ital-3334 173 32 owners owner NOUN ital-3334 173 33 . . PUNCT ital-3334 174 1 the the DET ital-3334 174 2 methodology methodology NOUN ital-3334 174 3 focuses focus VERB ital-3334 174 4 on on ADP ital-3334 174 5 adapting adapt VERB ital-3334 174 6 the the DET ital-3334 174 7 site site NOUN ital-3334 174 8 to to ADP ital-3334 174 9 its its PRON ital-3334 174 10 users user NOUN ital-3334 174 11 ( ( PUNCT ital-3334 174 12 rather rather ADV ital-3334 174 13 than than ADP ital-3334 174 14 vice vice NOUN ital-3334 174 15 versa versa ADV ital-3334 174 16 ) ) PUNCT ital-3334 174 17 through through ADP ital-3334 174 18 document document NOUN ital-3334 174 19 modification modification NOUN ital-3334 174 20 , , PUNCT ital-3334 174 21 improved improve VERB ital-3334 174 22 content content NOUN ital-3334 174 23 - - PUNCT ital-3334 174 24 development development NOUN ital-3334 174 25 processes process NOUN ital-3334 174 26 , , PUNCT ital-3334 174 27 query query NOUN ital-3334 174 28 enhancement enhancement NOUN ital-3334 174 29 , , PUNCT ital-3334 174 30 and and CCONJ ital-3334 174 31 targeted target VERB ital-3334 174 32 search search NOUN ital-3334 174 33 improvement improvement NOUN ital-3334 174 34 . . PUNCT ital-3334 175 1 it it PRON ital-3334 175 2 includes include VERB ital-3334 175 3 improvements improvement NOUN ital-3334 175 4 to to ADP ital-3334 175 5 the the DET ital-3334 175 6 results result NOUN ital-3334 175 7 phase phase NOUN ital-3334 175 8 of of ADP ital-3334 175 9 the the DET ital-3334 175 10 search search NOUN ital-3334 175 11 process process NOUN ital-3334 175 12 , , PUNCT ital-3334 175 13 such such ADJ ital-3334 175 14 as as ADP ital-3334 175 15 improved improve VERB ital-3334 175 16 titles title NOUN ital-3334 175 17 and and CCONJ ital-3334 175 18 summaries summary NOUN ital-3334 175 19 , , PUNCT ital-3334 175 20 as as ADV ital-3334 175 21 well well ADV ital-3334 175 22 as as ADP ital-3334 175 23 to to ADP ital-3334 175 24 the the DET ital-3334 175 25 searchand searchand NOUN ital-3334 175 26 - - PUNCT ital-3334 175 27 retrieval retrieval NOUN ital-3334 175 28 phase phase NOUN ital-3334 175 29 . . PUNCT ital-3334 176 1 this this DET ital-3334 176 2 toolkit toolkit NOUN ital-3334 176 3 - - PUNCT ital-3334 176 4 based base VERB ital-3334 176 5 approach approach NOUN ital-3334 176 6 is be AUX ital-3334 176 7 effective effective ADJ ital-3334 176 8 and and CCONJ ital-3334 176 9 low low ADJ ital-3334 176 10 - - PUNCT ital-3334 176 11 cost cost NOUN ital-3334 176 12 . . PUNCT ital-3334 177 1 it it PRON ital-3334 177 2 has have AUX ital-3334 177 3 been be AUX ital-3334 177 4 used use VERB ital-3334 177 5 over over ADP ital-3334 177 6 the the DET ital-3334 177 7 past past ADJ ital-3334 177 8 four four NUM ital-3334 177 9 years year NOUN ital-3334 177 10 to to PART ital-3334 177 11 improve improve VERB ital-3334 177 12 the the DET ital-3334 177 13 user user NOUN ital-3334 177 14 search search NOUN ital-3334 177 15 experience experience NOUN ital-3334 177 16 significantly significantly ADV ital-3334 177 17 for for ADP ital-3334 177 18 the the DET ital-3334 177 19 millions million NOUN ital-3334 177 20 of of ADP ital-3334 177 21 irs.gov irs.gov ADJ ital-3334 177 22 users user NOUN ital-3334 177 23 . . PUNCT ital-3334 178 1 interesting interesting ADJ ital-3334 178 2 follow follow NOUN ital-3334 178 3 - - PUNCT ital-3334 178 4 on on ADP ital-3334 178 5 research research NOUN ital-3334 178 6 could could AUX ital-3334 178 7 focus focus VERB ital-3334 178 8 on on ADP ital-3334 178 9 identifying identify VERB ital-3334 178 10 to to ADP ital-3334 178 11 what what PRON ital-3334 178 12 degree degree NOUN ital-3334 178 13 this this DET ital-3334 178 14 methodology methodology NOUN ital-3334 178 15 can can AUX ital-3334 178 16 be be AUX ital-3334 178 17 automated automate VERB ital-3334 178 18 and and CCONJ ital-3334 178 19 how how SCONJ ital-3334 178 20 to to PART ital-3334 178 21 leverage leverage VERB ital-3334 178 22 new new ADJ ital-3334 178 23 tools tool NOUN ital-3334 178 24 to to PART ital-3334 178 25 provide provide VERB ital-3334 178 26 automated automate VERB ital-3334 178 27 support support NOUN ital-3334 178 28 for for ADP ital-3334 178 29 usage usage NOUN ital-3334 178 30 log log NOUN ital-3334 178 31 analysis analysis NOUN ital-3334 178 32 ( ( PUNCT ital-3334 178 33 such such ADJ ital-3334 178 34 as as ADP ital-3334 178 35 mondosearch mondosearch NOUN ital-3334 178 36 by by ADP ital-3334 178 37 mondosoft mondosoft NOUN ital-3334 178 38 ) ) PUNCT ital-3334 178 39 . . PUNCT ital-3334 179 1 it it PRON ital-3334 179 2 is be AUX ital-3334 179 3 clear clear ADJ ital-3334 179 4 from from ADP ital-3334 179 5 this this DET ital-3334 179 6 case case NOUN ital-3334 179 7 study study NOUN ital-3334 179 8 that that SCONJ ital-3334 179 9 it it PRON ital-3334 179 10 is be AUX ital-3334 179 11 time time NOUN ital-3334 179 12 to to PART ital-3334 179 13 apply apply VERB ital-3334 179 14 systems system NOUN ital-3334 179 15 engineering engineering NOUN ital-3334 179 16 rigor rigor NOUN ital-3334 179 17 to to ADP ital-3334 179 18 search search NOUN ital-3334 179 19 - - PUNCT ital-3334 179 20 experience experience NOUN ital-3334 179 21 improvement improvement NOUN ital-3334 179 22 . . PUNCT ital-3334 180 1 this this DET ital-3334 180 2 approach approach NOUN ital-3334 180 3 confirms confirm VERB ital-3334 180 4 the the DET ital-3334 180 5 need need NOUN ital-3334 180 6 to to PART ital-3334 180 7 extend extend VERB ital-3334 180 8 metrics metric NOUN ital-3334 180 9 for for ADP ital-3334 180 10 evaluating evaluate VERB ital-3334 180 11 search search NOUN ital-3334 180 12 beyond beyond ADP ital-3334 180 13 precision precision NOUN ital-3334 180 14 and and CCONJ ital-3334 180 15 recall recall VERB ital-3334 180 16 to to PART ital-3334 180 17 include include VERB ital-3334 180 18 the the DET ital-3334 180 19 totality totality NOUN ital-3334 180 20 of of ADP ital-3334 180 21 the the DET ital-3334 180 22 search search NOUN ital-3334 180 23 experience experience NOUN ital-3334 180 24 . . PUNCT ital-3334 181 1 ■ ■ PUNCT ital-3334 181 2 future future ADJ ital-3334 181 3 work work NOUN ital-3334 181 4 teleporting teleporting NOUN ital-3334 181 5 has have AUX ital-3334 181 6 been be AUX ital-3334 181 7 defined define VERB ital-3334 181 8 as as ADP ital-3334 181 9 an an DET ital-3334 181 10 approach approach NOUN ital-3334 181 11 in in ADP ital-3334 181 12 which which PRON ital-3334 181 13 users user NOUN ital-3334 181 14 try try VERB ital-3334 181 15 to to PART ital-3334 181 16 jump jump VERB ital-3334 181 17 directly directly ADV ital-3334 181 18 to to ADP ital-3334 181 19 their their PRON ital-3334 181 20 information information NOUN ital-3334 181 21 targets.14 targets.14 NOUN ital-3334 181 22 trying try VERB ital-3334 181 23 to to PART ital-3334 181 24 achieve achieve VERB ital-3334 181 25 perfect perfect ADJ ital-3334 181 26 search search NOUN ital-3334 181 27 results result NOUN ital-3334 181 28 supports support VERB ital-3334 181 29 the the DET ital-3334 181 30 information information NOUN ital-3334 181 31 - - PUNCT ital-3334 181 32 seeking seek VERB ital-3334 181 33 strategy strategy NOUN ital-3334 181 34 of of ADP ital-3334 181 35 teleporting teleporting NOUN ital-3334 181 36 . . PUNCT ital-3334 182 1 but but CCONJ ital-3334 182 2 the the DET ital-3334 182 3 search search NOUN ital-3334 182 4 process process NOUN ital-3334 182 5 may may AUX ital-3334 182 6 involve involve VERB ital-3334 182 7 more more ADJ ital-3334 182 8 than than ADP ital-3334 182 9 a a DET ital-3334 182 10 single single ADJ ital-3334 182 11 search search NOUN ital-3334 182 12 . . PUNCT ital-3334 183 1 people people NOUN ital-3334 183 2 often often ADV ital-3334 183 3 conduct conduct VERB ital-3334 183 4 “ " PUNCT ital-3334 183 5 a a DET ital-3334 183 6 series series NOUN ital-3334 183 7 of of ADP ital-3334 183 8 interconnected interconnected ADJ ital-3334 183 9 but but CCONJ ital-3334 183 10 diverse diverse ADJ ital-3334 183 11 searches search NOUN ital-3334 183 12 on on ADP ital-3334 183 13 a a DET ital-3334 183 14 single single ADJ ital-3334 183 15 , , PUNCT ital-3334 183 16 problem problem NOUN ital-3334 183 17 - - PUNCT ital-3334 183 18 based base VERB ital-3334 183 19 theme theme NOUN ital-3334 183 20 , , PUNCT ital-3334 183 21 rather rather ADV ital-3334 183 22 than than ADP ital-3334 183 23 one one NUM ital-3334 183 24 extended extended ADJ ital-3334 183 25 search search NOUN ital-3334 183 26 session session NOUN ital-3334 183 27 per per ADP ital-3334 183 28 task task NOUN ital-3334 183 29 . . PUNCT ital-3334 183 30 ”15 ”15 PUNCT ital-3334 184 1 this this DET ital-3334 184 2 approach approach NOUN ital-3334 184 3 is be AUX ital-3334 184 4 similar similar ADJ ital-3334 184 5 to to ADP ital-3334 184 6 the the DET ital-3334 184 7 sport sport NOUN ital-3334 184 8 of of ADP ital-3334 184 9 orienteering orienteere VERB ital-3334 184 10 with with ADP ital-3334 184 11 searchers searcher NOUN ital-3334 184 12 using use VERB ital-3334 184 13 data datum NOUN ital-3334 184 14 from from ADP ital-3334 184 15 their their PRON ital-3334 184 16 present present ADJ ital-3334 184 17 situation situation NOUN ital-3334 184 18 to to PART ital-3334 184 19 determine determine VERB ital-3334 184 20 where where SCONJ ital-3334 184 21 to to PART ital-3334 184 22 go go VERB ital-3334 184 23 next next ADV ital-3334 184 24 — — PUNCT ital-3334 184 25 that that PRON ital-3334 184 26 is be AUX ital-3334 184 27 , , PUNCT ital-3334 184 28 looking look VERB ital-3334 184 29 for for ADP ital-3334 184 30 an an DET ital-3334 184 31 overview overview NOUN ital-3334 184 32 first first ADV ital-3334 184 33 and and CCONJ ital-3334 184 34 then then ADV ital-3334 184 35 submitting submit VERB ital-3334 184 36 more more ADV ital-3334 184 37 detailed detailed ADJ ital-3334 184 38 searches search NOUN ital-3334 184 39 . . PUNCT ital-3334 185 1 given give VERB ital-3334 185 2 the the DET ital-3334 185 3 general general ADJ ital-3334 185 4 , , PUNCT ital-3334 185 5 nonspecific nonspecific ADJ ital-3334 185 6 nature nature NOUN ital-3334 185 7 of of ADP ital-3334 185 8 the the DET ital-3334 185 9 short short ADJ ital-3334 185 10 queries query NOUN ital-3334 185 11 submitted submit VERB ital-3334 185 12 by by ADP ital-3334 185 13 irs.gov irs.gov ADJ ital-3334 185 14 users user NOUN ital-3334 185 15 , , PUNCT ital-3334 185 16 the the DET ital-3334 185 17 orienteering orienteering ADJ ital-3334 185 18 approach approach NOUN ital-3334 185 19 may may AUX ital-3334 185 20 well well ADV ital-3334 185 21 describe describe VERB ital-3334 185 22 the the DET ital-3334 185 23 information information NOUN ital-3334 185 24 - - PUNCT ital-3334 185 25 seeking seek VERB ital-3334 185 26 behaviors behavior NOUN ital-3334 185 27 of of ADP ital-3334 185 28 many many ADJ ital-3334 185 29 users user NOUN ital-3334 185 30 . . PUNCT ital-3334 186 1 this this DET ital-3334 186 2 paper paper NOUN ital-3334 186 3 is be AUX ital-3334 186 4 limited limit VERB ital-3334 186 5 to to ADP ital-3334 186 6 the the DET ital-3334 186 7 improvement improvement NOUN ital-3334 186 8 of of ADP ital-3334 186 9 search search NOUN ital-3334 186 10 results result NOUN ital-3334 186 11 for for ADP ital-3334 186 12 individual individual ADJ ital-3334 186 13 searches search NOUN ital-3334 186 14 , , PUNCT ital-3334 186 15 but but CCONJ ital-3334 186 16 the the DET ital-3334 186 17 need need NOUN ital-3334 186 18 to to PART ital-3334 186 19 investigate investigate VERB ital-3334 186 20 improving improve VERB ital-3334 186 21 the the DET ital-3334 186 22 search search NOUN ital-3334 186 23 experience experience NOUN ital-3334 186 24 to to PART ital-3334 186 25 support support VERB ital-3334 186 26 orienteering orienteere VERB ital-3334 186 27 behavior behavior NOUN ital-3334 186 28 is be AUX ital-3334 186 29 acknowledged acknowledge VERB ital-3334 186 30 . . PUNCT ital-3334 187 1 future future ADJ ital-3334 187 2 research research NOUN ital-3334 187 3 will will AUX ital-3334 187 4 investigate investigate VERB ital-3334 187 5 how how SCONJ ital-3334 187 6 to to PART ital-3334 187 7 leverage leverage VERB ital-3334 187 8 the the DET ital-3334 187 9 theoretical theoretical ADJ ital-3334 187 10 models model NOUN ital-3334 187 11 of of ADP ital-3334 187 12 the the DET ital-3334 187 13 information information NOUN ital-3334 187 14 - - PUNCT ital-3334 187 15 search search NOUN ital-3334 187 16 process process NOUN ital-3334 187 17 , , PUNCT ital-3334 187 18 such such ADJ ital-3334 187 19 as as ADP ital-3334 187 20 the the DET ital-3334 187 21 anomalous anomalous ADJ ital-3334 187 22 states state NOUN ital-3334 187 23 of of ADP ital-3334 187 24 knowledge knowledge NOUN ital-3334 187 25 ( ( PUNCT ital-3334 187 26 ask ask VERB ital-3334 187 27 ) ) PUNCT ital-3334 187 28 underlying underlie VERB ital-3334 187 29 information information NOUN ital-3334 187 30 needs need NOUN ital-3334 187 31 and and CCONJ ital-3334 187 32 the the DET ital-3334 187 33 information information NOUN ital-3334 187 34 search search NOUN ital-3334 187 35 process process NOUN ital-3334 187 36 model.16 model.16 PROPN ital-3334 187 37 references reference NOUN ital-3334 187 38 and and CCONJ ital-3334 187 39 notes note NOUN ital-3334 187 40 1 1 NUM ital-3334 187 41 . . PUNCT ital-3334 188 1 “ " PUNCT ital-3334 188 2 common common ADJ ital-3334 188 3 evaluation evaluation NOUN ital-3334 188 4 measures measure NOUN ital-3334 188 5 , , PUNCT ital-3334 188 6 ” " PUNCT ital-3334 188 7 the the DET ital-3334 188 8 thirteenth thirteenth ADJ ital-3334 188 9 text text NOUN ital-3334 188 10 retrieval retrieval NOUN ital-3334 188 11 conference conference NOUN ital-3334 188 12 , , PUNCT ital-3334 188 13 nist nist ADJ ital-3334 188 14 special special ADJ ital-3334 188 15 publication publication NOUN ital-3334 188 16 sp sp NOUN ital-3334 188 17 500 500 NUM ital-3334 188 18 - - SYM ital-3334 188 19 261 261 NUM ital-3334 188 20 ( ( PUNCT ital-3334 188 21 gaithersburg gaithersburg PROPN ital-3334 188 22 , , PUNCT ital-3334 188 23 va va PROPN ital-3334 188 24 . . PROPN ital-3334 188 25 : : PUNCT ital-3334 188 26 national national PROPN ital-3334 188 27 institute institute PROPN ital-3334 188 28 of of ADP ital-3334 188 29 standards standard NOUN ital-3334 188 30 and and CCONJ ital-3334 188 31 technology technology NOUN ital-3334 188 32 , , PUNCT ital-3334 188 33 2004 2004 NUM ital-3334 188 34 ) ) PUNCT ital-3334 188 35 , , PUNCT ital-3334 188 36 appendix appendix PROPN ital-3334 188 37 a. a. PROPN ital-3334 188 38 2 2 NUM ital-3334 188 39 . . PUNCT ital-3334 188 40 kalervo kalervo PROPN ital-3334 188 41 jarvelin jarvelin PROPN ital-3334 188 42 and and CCONJ ital-3334 188 43 peter peter PROPN ital-3334 188 44 ingwersen ingwersen PROPN ital-3334 188 45 , , PUNCT ital-3334 188 46 “ " PUNCT ital-3334 188 47 information information NOUN ital-3334 188 48 - - PUNCT ital-3334 188 49 seeking seek VERB ital-3334 188 50 research research NOUN ital-3334 188 51 needs need NOUN ital-3334 188 52 extension extension NOUN ital-3334 188 53 towards towards ADP ital-3334 188 54 tasks task NOUN ital-3334 188 55 and and CCONJ ital-3334 188 56 technology technology NOUN ital-3334 188 57 , , PUNCT ital-3334 188 58 ” " PUNCT ital-3334 188 59 information information NOUN ital-3334 188 60 research research NOUN ital-3334 188 61 10 10 NUM ital-3334 188 62 , , PUNCT ital-3334 188 63 no no NOUN ital-3334 188 64 . . NOUN ital-3334 188 65 1 1 NUM ital-3334 188 66 ( ( PUNCT ital-3334 188 67 2004 2004 NUM ital-3334 188 68 ) ) PUNCT ital-3334 188 69 , , PUNCT ital-3334 188 70 http://informationr http://informationr PROPN ital-3334 188 71 .net .net NOUN ital-3334 188 72 / / SYM ital-3334 188 73 ir/10 ir/10 PROPN ital-3334 188 74 - - PUNCT ital-3334 188 75 1 1 NUM ital-3334 188 76 / / SYM ital-3334 188 77 paper212.html paper212.html PROPN ital-3334 188 78 ( ( PUNCT ital-3334 188 79 accessed access VERB ital-3334 188 80 feb feb PROPN ital-3334 188 81 . . PROPN ital-3334 188 82 2 2 NUM ital-3334 188 83 , , PUNCT ital-3334 188 84 2006 2006 NUM ital-3334 188 85 ) ) PUNCT ital-3334 188 86 ; ; PUNCT ital-3334 188 87 k. k. PROPN ital-3334 188 88 fisher fisher PROPN ital-3334 188 89 , , PUNCT ital-3334 188 90 s. s. PROPN ital-3334 188 91 erdelez erdelez PROPN ital-3334 188 92 , , PUNCT ital-3334 188 93 and and CCONJ ital-3334 188 94 l. l. PROPN ital-3334 188 95 mckechnie mckechnie PROPN ital-3334 188 96 , , PUNCT ital-3334 188 97 eds ed NOUN ital-3334 188 98 . . PUNCT ital-3334 188 99 , , PUNCT ital-3334 188 100 theories theory NOUN ital-3334 188 101 of of ADP ital-3334 188 102 information information NOUN ital-3334 188 103 behavior behavior NOUN ital-3334 188 104 ( ( PUNCT ital-3334 188 105 medford medford PROPN ital-3334 188 106 , , PUNCT ital-3334 188 107 n.j n.j PROPN ital-3334 188 108 . . PROPN ital-3334 188 109 : : PUNCT ital-3334 188 110 information information NOUN ital-3334 188 111 today today NOUN ital-3334 188 112 , , PUNCT ital-3334 188 113 2005 2005 NUM ital-3334 188 114 ) ) PUNCT ital-3334 188 115 ; ; PUNCT ital-3334 188 116 t. t. PROPN ital-3334 188 117 saracevic saracevic PROPN ital-3334 188 118 and and CCONJ ital-3334 188 119 paul paul PROPN ital-3334 188 120 b. b. PROPN ital-3334 188 121 kantor kantor PROPN ital-3334 188 122 , , PUNCT ital-3334 188 123 “ " PUNCT ital-3334 188 124 studying study VERB ital-3334 188 125 the the DET ital-3334 188 126 value value NOUN ital-3334 188 127 of of ADP ital-3334 188 128 library library NOUN ital-3334 188 129 and and CCONJ ital-3334 188 130 information information NOUN ital-3334 188 131 services service NOUN ital-3334 188 132 , , PUNCT ital-3334 188 133 part part NOUN ital-3334 188 134 i i PRON ital-3334 188 135 : : PUNCT ital-3334 188 136 establishing establish VERB ital-3334 188 137 a a DET ital-3334 188 138 theoretical theoretical ADJ ital-3334 188 139 framework framework NOUN ital-3334 188 140 , , PUNCT ital-3334 188 141 ” " PUNCT ital-3334 188 142 journal journal NOUN ital-3334 188 143 of of ADP ital-3334 188 144 the the DET ital-3334 188 145 american american ADJ ital-3334 188 146 society society NOUN ital-3334 188 147 for for ADP ital-3334 188 148 information information NOUN ital-3334 188 149 science science NOUN ital-3334 188 150 . . PUNCT ital-3334 189 1 48 48 NUM ital-3334 189 2 , , PUNCT ital-3334 189 3 no no INTJ ital-3334 189 4 . . NOUN ital-3334 189 5 6 6 NUM ital-3334 189 6 ( ( PUNCT ital-3334 189 7 1997 1997 NUM ital-3334 189 8 ): ): PUNCT ital-3334 189 9 527–42 527–42 PROPN ital-3334 189 10 . . PUNCT ital-3334 189 11 table table NOUN ital-3334 189 12 5 5 NUM ital-3334 189 13 . . PUNCT ital-3334 189 14 comparison comparison NOUN ital-3334 189 15 of of ADP ital-3334 189 16 2004 2004 NUM ital-3334 189 17 and and CCONJ ital-3334 189 18 2003 2003 NUM ital-3334 189 19 help help NOUN ital-3334 189 20 desk desk NOUN ital-3334 189 21 contacts contact NOUN ital-3334 189 22 problem problem NOUN ital-3334 189 23 area area NOUN ital-3334 189 24 number number NOUN ital-3334 189 25 of of ADP ital-3334 189 26 contacts contact NOUN ital-3334 189 27 2003 2003 NUM ital-3334 189 28 number number NOUN ital-3334 189 29 of of ADP ital-3334 189 30 contacts contact NOUN ital-3334 189 31 2004 2004 NUM ital-3334 189 32 change change NOUN ital-3334 189 33 1040x 1040x NUM ital-3334 189 34 , , PUNCT ital-3334 189 35 1040ez 1040ez ADJ ital-3334 189 36 77 77 NUM ital-3334 189 37 19 19 NUM ital-3334 189 38 -75 -75 SPACE ital-3334 189 39 % % NOUN ital-3334 189 40 prior prior ADJ ital-3334 189 41 year year NOUN ital-3334 189 42 forms form NOUN ital-3334 189 43 480 480 NUM ital-3334 189 44 103 103 NUM ital-3334 189 45 -78 -78 X ital-3334 189 46 % % NOUN ital-3334 189 47 copy copy NOUN ital-3334 189 48 of of ADP ital-3334 189 49 return return NOUN ital-3334 189 50 170 170 NUM ital-3334 189 51 91 91 NUM ital-3334 189 52 -47 -47 NUM ital-3334 189 53 % % NOUN ital-3334 189 54 where where SCONJ ital-3334 189 55 to to PART ital-3334 189 56 file file VERB ital-3334 189 57 250 250 NUM ital-3334 189 58 104 104 NUM ital-3334 189 59 -58 -58 SPACE ital-3334 189 60 % % NOUN ital-3334 189 61 total total ADJ ital-3334 189 62 977 977 NUM ital-3334 189 63 317 317 NUM ital-3334 189 64 -68 -68 PUNCT ital-3334 189 65 % % NOUN ital-3334 189 66 article article NOUN ital-3334 189 67 title title NOUN ital-3334 189 68 | | NOUN ital-3334 189 69 author author NOUN ital-3334 189 70 87a 87a NUM ital-3334 189 71 dynamic dynamic ADJ ital-3334 189 72 methodology methodology NOUN ital-3334 189 73 for for ADP ital-3334 189 74 improving improve VERB ital-3334 189 75 the the DET ital-3334 189 76 search search NOUN ital-3334 189 77 experience experience NOUN ital-3334 189 78 | | NOUN ital-3334 189 79 kerchner kerchner PROPN ital-3334 189 80 87 87 NUM ital-3334 189 81 3 3 NUM ital-3334 189 82 . . PROPN ital-3334 189 83 scott scott PROPN ital-3334 189 84 nicholson nicholson PROPN ital-3334 189 85 , , PUNCT ital-3334 189 86 “ " PUNCT ital-3334 189 87 a a DET ital-3334 189 88 conceptual conceptual ADJ ital-3334 189 89 framework framework NOUN ital-3334 189 90 for for ADP ital-3334 189 91 the the DET ital-3334 189 92 holistic holistic ADJ ital-3334 189 93 measurement measurement NOUN ital-3334 189 94 and and CCONJ ital-3334 189 95 cumulative cumulative ADJ ital-3334 189 96 evaluation evaluation NOUN ital-3334 189 97 of of ADP ital-3334 189 98 library library NOUN ital-3334 189 99 services service NOUN ital-3334 189 100 , , PUNCT ital-3334 189 101 ” " PUNCT ital-3334 189 102 journal journal NOUN ital-3334 189 103 of of ADP ital-3334 189 104 documentation documentation NOUN ital-3334 189 105 60 60 NUM ital-3334 189 106 , , PUNCT ital-3334 189 107 no no NOUN ital-3334 189 108 . . NOUN ital-3334 189 109 2 2 NUM ital-3334 189 110 ( ( PUNCT ital-3334 189 111 2004 2004 NUM ital-3334 189 112 ): ): PUNCT ital-3334 189 113 164–82 164–82 NUM ital-3334 189 114 . . PUNCT ital-3334 190 1 4 4 X ital-3334 190 2 . . X ital-3334 190 3 avra avra ADJ ital-3334 190 4 michelson michelson PROPN ital-3334 190 5 and and CCONJ ital-3334 190 6 michael michael PROPN ital-3334 190 7 olson olson PROPN ital-3334 190 8 , , PUNCT ital-3334 190 9 “ " PUNCT ital-3334 190 10 dynamically dynamically ADV ital-3334 190 11 enabling enable VERB ital-3334 190 12 search search NOUN ital-3334 190 13 and and CCONJ ital-3334 190 14 discovery discovery NOUN ital-3334 190 15 tem tem NOUN ital-3334 190 16 , , PUNCT ital-3334 190 17 ” " PUNCT ital-3334 190 18 internal internal PROPN ital-3334 190 19 mitre mitre PROPN ital-3334 190 20 presentation presentation NOUN ital-3334 190 21 , , PUNCT ital-3334 190 22 mclean mclean PROPN ital-3334 190 23 , , PUNCT ital-3334 190 24 va va PROPN ital-3334 190 25 . . PROPN ital-3334 190 26 , , PUNCT ital-3334 190 27 mar mar PROPN ital-3334 190 28 . . PROPN ital-3334 190 29 30 30 NUM ital-3334 190 30 , , PUNCT ital-3334 190 31 2005 2005 NUM ital-3334 190 32 . . PUNCT ital-3334 191 1 5 5 X ital-3334 191 2 . . PROPN ital-3334 191 3 lawrence lawrence PROPN ital-3334 191 4 e. e. PROPN ital-3334 191 5 leonard leonard PROPN ital-3334 191 6 , , PUNCT ital-3334 191 7 “ " PUNCT ital-3334 191 8 inter inter ADJ ital-3334 191 9 - - ADJ ital-3334 191 10 indexer indexer ADJ ital-3334 191 11 consistency consistency NOUN ital-3334 191 12 studies study NOUN ital-3334 191 13 , , PUNCT ital-3334 191 14 1954–1975 1954–1975 NUM ital-3334 191 15 : : PUNCT ital-3334 191 16 a a DET ital-3334 191 17 review review NOUN ital-3334 191 18 of of ADP ital-3334 191 19 the the DET ital-3334 191 20 literature literature NOUN ital-3334 191 21 and and CCONJ ital-3334 191 22 summary summary NOUN ital-3334 191 23 of of ADP ital-3334 191 24 study study NOUN ital-3334 191 25 results result NOUN ital-3334 191 26 , , PUNCT ital-3334 191 27 ” " PUNCT ital-3334 191 28 occasional occasional ADJ ital-3334 191 29 paper paper NOUN ital-3334 191 30 series series PROPN ital-3334 191 31 , , PUNCT ital-3334 191 32 no no INTJ ital-3334 191 33 . . NOUN ital-3334 191 34 131 131 NUM ital-3334 191 35 , , PUNCT ital-3334 191 36 graduate graduate NOUN ital-3334 191 37 school school NOUN ital-3334 191 38 of of ADP ital-3334 191 39 library library PROPN ital-3334 191 40 science science NOUN ital-3334 191 41 , , PUNCT ital-3334 191 42 university university PROPN ital-3334 191 43 of of ADP ital-3334 191 44 illionois illionois PROPN ital-3334 191 45 , , PUNCT ital-3334 191 46 urbana urbana NOUN ital-3334 191 47 - - PUNCT ital-3334 191 48 champaign champaign PROPN ital-3334 191 49 , , PUNCT ital-3334 191 50 1977 1977 NUM ital-3334 191 51 ; ; PUNCT ital-3334 191 52 tefko tefko VERB ital-3334 191 53 saracevic saracevic ADJ ital-3334 191 54 , , PUNCT ital-3334 191 55 “ " PUNCT ital-3334 191 56 individual individual ADJ ital-3334 191 57 differences difference NOUN ital-3334 191 58 in in ADP ital-3334 191 59 organizing organize VERB ital-3334 191 60 , , PUNCT ital-3334 191 61 searching search VERB ital-3334 191 62 and and CCONJ ital-3334 191 63 retrieving retrieve VERB ital-3334 191 64 information information NOUN ital-3334 191 65 , , PUNCT ital-3334 191 66 ” " PUNCT ital-3334 191 67 in in ADP ital-3334 191 68 proceedings proceeding NOUN ital-3334 191 69 of of ADP ital-3334 191 70 american american ADJ ital-3334 191 71 society society NOUN ital-3334 191 72 for for ADP ital-3334 191 73 information information NOUN ital-3334 191 74 science science NOUN ital-3334 191 75 ’ ' PUNCT ital-3334 191 76 91 91 NUM ital-3334 191 77 ( ( PUNCT ital-3334 191 78 new new PROPN ital-3334 191 79 york york PROPN ital-3334 191 80 : : PUNCT ital-3334 191 81 john john PROPN ital-3334 191 82 wiley wiley PROPN ital-3334 191 83 , , PUNCT ital-3334 191 84 1991 1991 NUM ital-3334 191 85 ) ) PUNCT ital-3334 191 86 , , PUNCT ital-3334 191 87 82–86 82–86 NUM ital-3334 191 88 ; ; PUNCT ital-3334 191 89 g. g. PROPN ital-3334 191 90 furnas furnas PROPN ital-3334 191 91 et et PROPN ital-3334 191 92 al al PROPN ital-3334 191 93 . . PROPN ital-3334 191 94 , , PUNCT ital-3334 191 95 ” " PUNCT ital-3334 191 96 the the DET ital-3334 191 97 vocabulary vocabulary ADJ ital-3334 191 98 problem problem NOUN ital-3334 191 99 in in ADP ital-3334 191 100 human human ADJ ital-3334 191 101 - - PUNCT ital-3334 191 102 system system NOUN ital-3334 191 103 communication communication NOUN ital-3334 191 104 , , PUNCT ital-3334 191 105 ” " PUNCT ital-3334 191 106 communications communication NOUN ital-3334 191 107 of of ADP ital-3334 191 108 the the DET ital-3334 191 109 acm acm NOUN ital-3334 191 110 30 30 NUM ital-3334 191 111 , , PUNCT ital-3334 191 112 no no NOUN ital-3334 191 113 . . NOUN ital-3334 191 114 11 11 NUM ital-3334 191 115 ( ( PUNCT ital-3334 191 116 1987 1987 NUM ital-3334 191 117 ): ): PUNCT ital-3334 191 118 964–71 964–71 NUM ital-3334 191 119 . . PUNCT ital-3334 192 1 6 6 X ital-3334 192 2 . . X ital-3334 192 3 rajiv rajiv PROPN ital-3334 192 4 ramnath ramnath PROPN ital-3334 192 5 and and CCONJ ital-3334 192 6 david david PROPN ital-3334 192 7 landsbergen landsbergen PROPN ital-3334 192 8 , , PUNCT ital-3334 192 9 “ " PUNCT ital-3334 192 10 it it PRON ital-3334 192 11 - - PUNCT ital-3334 192 12 enabled enable VERB ital-3334 192 13 sense sense NOUN ital-3334 192 14 - - PUNCT ital-3334 192 15 and and CCONJ ital-3334 192 16 - - PUNCT ital-3334 192 17 respond respond NOUN ital-3334 192 18 strategies strategy NOUN ital-3334 192 19 in in ADP ital-3334 192 20 complex complex ADJ ital-3334 192 21 public public ADJ ital-3334 192 22 organizations organization NOUN ital-3334 192 23 , , PUNCT ital-3334 192 24 ” " PUNCT ital-3334 192 25 communications communication NOUN ital-3334 192 26 of of ADP ital-3334 192 27 the the DET ital-3334 192 28 acm acm NOUN ital-3334 192 29 48 48 NUM ital-3334 192 30 , , PUNCT ital-3334 192 31 no no NOUN ital-3334 192 32 . . NOUN ital-3334 192 33 5 5 NUM ital-3334 192 34 ( ( PUNCT ital-3334 192 35 2005 2005 NUM ital-3334 192 36 ): ): PUNCT ital-3334 192 37 58–64 58–64 NUM ital-3334 192 38 . . PUNCT ital-3334 193 1 7 7 X ital-3334 193 2 . . PROPN ital-3334 193 3 t. t. PROPN ital-3334 193 4 l. l. PROPN ital-3334 193 5 brauen brauen PROPN ital-3334 193 6 et et PROPN ital-3334 194 1 al al PROPN ital-3334 194 2 . . PROPN ital-3334 194 3 , , PUNCT ital-3334 194 4 “ " PUNCT ital-3334 194 5 document document NOUN ital-3334 194 6 indexing indexing NOUN ital-3334 194 7 based base VERB ital-3334 194 8 on on ADP ital-3334 194 9 relevance relevance NOUN ital-3334 194 10 feedback feedback NOUN ital-3334 194 11 , , PUNCT ital-3334 194 12 ” " PUNCT ital-3334 194 13 report report VERB ital-3334 194 14 no no NOUN ital-3334 194 15 . . NOUN ital-3334 194 16 isr-14 isr-14 NOUN ital-3334 194 17 to to ADP ital-3334 194 18 the the DET ital-3334 194 19 national national PROPN ital-3334 194 20 science science PROPN ital-3334 194 21 foundation foundation PROPN ital-3334 194 22 , , PUNCT ital-3334 194 23 section section NOUN ital-3334 194 24 xi xi PROPN ital-3334 194 25 , , PUNCT ital-3334 194 26 department department NOUN ital-3334 194 27 of of ADP ital-3334 194 28 computer computer NOUN ital-3334 194 29 science science NOUN ital-3334 194 30 , , PUNCT ital-3334 194 31 cornell cornell PROPN ital-3334 194 32 university university PROPN ital-3334 194 33 , , PUNCT ital-3334 194 34 ithaca ithaca PROPN ital-3334 194 35 , , PUNCT ital-3334 194 36 n.y n.y PROPN ital-3334 194 37 . . PROPN ital-3334 194 38 , , PUNCT ital-3334 194 39 1968 1968 NUM ital-3334 194 40 ; ; PUNCT ital-3334 194 41 m. m. PROPN ital-3334 194 42 c. c. PROPN ital-3334 194 43 davis davis PROPN ital-3334 194 44 , , PUNCT ital-3334 194 45 m. m. PROPN ital-3334 194 46 d. d. PROPN ital-3334 194 47 linsky linsky PROPN ital-3334 194 48 , , PUNCT ital-3334 194 49 and and CCONJ ital-3334 194 50 m. m. PROPN ital-3334 194 51 v. v. PROPN ital-3334 194 52 zelkowitz zelkowitz PROPN ital-3334 194 53 , , PUNCT ital-3334 194 54 “ " PUNCT ital-3334 194 55 a a DET ital-3334 194 56 relevance relevance NOUN ital-3334 194 57 feedback feedback NOUN ital-3334 194 58 system system NOUN ital-3334 194 59 employing employ VERB ital-3334 194 60 a a DET ital-3334 194 61 dynamically dynamically ADV ital-3334 194 62 evolving evolve VERB ital-3334 194 63 document document NOUN ital-3334 194 64 space space NOUN ital-3334 194 65 , , PUNCT ital-3334 194 66 ” " PUNCT ital-3334 194 67 report report VERB ital-3334 194 68 no no NOUN ital-3334 194 69 . . NOUN ital-3334 194 70 isr-14 isr-14 NOUN ital-3334 194 71 to to ADP ital-3334 194 72 the the DET ital-3334 194 73 national national PROPN ital-3334 194 74 science science PROPN ital-3334 194 75 foundation foundation PROPN ital-3334 194 76 , , PUNCT ital-3334 194 77 section section NOUN ital-3334 194 78 x x PROPN ital-3334 194 79 , , PUNCT ital-3334 194 80 department department NOUN ital-3334 194 81 of of ADP ital-3334 194 82 computer computer NOUN ital-3334 194 83 science science NOUN ital-3334 194 84 , , PUNCT ital-3334 194 85 cornell cornell PROPN ital-3334 194 86 university university PROPN ital-3334 194 87 , , PUNCT ital-3334 194 88 ithaca ithaca PROPN ital-3334 194 89 , , PUNCT ital-3334 194 90 n.y n.y PROPN ital-3334 194 91 . . PROPN ital-3334 194 92 , , PUNCT ital-3334 194 93 1968 1968 NUM ital-3334 194 94 ; ; PUNCT ital-3334 194 95 marcia marcia PROPN ital-3334 194 96 d. d. PROPN ital-3334 194 97 kerchner kerchner PROPN ital-3334 194 98 , , PUNCT ital-3334 194 99 dynamic dynamic ADJ ital-3334 194 100 document document NOUN ital-3334 194 101 processing processing NOUN ital-3334 194 102 in in ADP ital-3334 194 103 clustered clustered ADJ ital-3334 194 104 collections collection NOUN ital-3334 194 105 , , PUNCT ital-3334 194 106 report report VERB ital-3334 194 107 no no NOUN ital-3334 194 108 . . PROPN ital-3334 194 109 isr-19 isr-19 ADV ital-3334 194 110 to to ADP ital-3334 194 111 the the DET ital-3334 194 112 national national PROPN ital-3334 194 113 science science PROPN ital-3334 194 114 foundation foundation PROPN ital-3334 194 115 , , PUNCT ital-3334 194 116 ph.d ph.d PROPN ital-3334 194 117 . . PUNCT ital-3334 195 1 thesis thesis NOUN ital-3334 195 2 , , PUNCT ital-3334 195 3 department department NOUN ital-3334 195 4 of of ADP ital-3334 195 5 computer computer NOUN ital-3334 195 6 science science NOUN ital-3334 195 7 , , PUNCT ital-3334 195 8 cornell cornell PROPN ital-3334 195 9 university university PROPN ital-3334 195 10 , , PUNCT ital-3334 195 11 ithaca ithaca PROPN ital-3334 195 12 , , PUNCT ital-3334 195 13 n.y n.y PROPN ital-3334 195 14 . . PROPN ital-3334 195 15 , , PUNCT ital-3334 195 16 1971 1971 NUM ital-3334 195 17 . . PUNCT ital-3334 196 1 8 8 X ital-3334 196 2 . . X ital-3334 196 3 ibid ibid NOUN ital-3334 196 4 . . PUNCT ital-3334 197 1 9 9 X ital-3334 197 2 . . PROPN ital-3334 197 3 gerard gerard PROPN ital-3334 197 4 s. s. PROPN ital-3334 197 5 salton salton PROPN ital-3334 197 6 , , PUNCT ital-3334 197 7 dynamic dynamic ADJ ital-3334 197 8 information information NOUN ital-3334 197 9 and and CCONJ ital-3334 197 10 library library NOUN ital-3334 197 11 processing processing NOUN ital-3334 197 12 ( ( PUNCT ital-3334 197 13 englewood englewood NOUN ital-3334 197 14 cliffs cliff NOUN ital-3334 197 15 , , PUNCT ital-3334 197 16 n.j n.j PROPN ital-3334 197 17 . . PROPN ital-3334 197 18 : : PUNCT ital-3334 197 19 prentice prentice NOUN ital-3334 197 20 - - PUNCT ital-3334 197 21 hall hall NOUN ital-3334 197 22 , , PUNCT ital-3334 197 23 1975 1975 NUM ital-3334 197 24 ) ) PUNCT ital-3334 197 25 . . PUNCT ital-3334 198 1 10 10 X ital-3334 198 2 . . PUNCT ital-3334 199 1 p. p. NOUN ital-3334 199 2 borlund borlund NOUN ital-3334 199 3 , , PUNCT ital-3334 199 4 “ " PUNCT ital-3334 199 5 the the DET ital-3334 199 6 iir iir PROPN ital-3334 199 7 evaluation evaluation NOUN ital-3334 199 8 model model NOUN ital-3334 199 9 : : PUNCT ital-3334 199 10 a a DET ital-3334 199 11 framework framework NOUN ital-3334 199 12 for for ADP ital-3334 199 13 evaluation evaluation NOUN ital-3334 199 14 of of ADP ital-3334 199 15 interactive interactive ADJ ital-3334 199 16 information information NOUN ital-3334 199 17 retrieval retrieval NOUN ital-3334 199 18 systems system NOUN ital-3334 199 19 , , PUNCT ital-3334 199 20 ” " PUNCT ital-3334 199 21 information information NOUN ital-3334 199 22 research research NOUN ital-3334 199 23 8 8 NUM ital-3334 199 24 , , PUNCT ital-3334 199 25 no no NOUN ital-3334 199 26 . . NOUN ital-3334 199 27 3 3 NUM ital-3334 199 28 ( ( PUNCT ital-3334 199 29 2003 2003 NUM ital-3334 199 30 ) ) PUNCT ital-3334 199 31 , , PUNCT ital-3334 199 32 http://informationr.net/ir/8 http://informationr.net/ir/8 PROPN ital-3334 199 33 -3 -3 PUNCT ital-3334 199 34 / / SYM ital-3334 199 35 paper152.html paper152.html PROPN ital-3334 199 36 ( ( PUNCT ital-3334 199 37 accessed access VERB ital-3334 199 38 feb feb PROPN ital-3334 199 39 . . PROPN ital-3334 199 40 15 15 NUM ital-3334 199 41 , , PUNCT ital-3334 199 42 2006 2006 NUM ital-3334 199 43 ) ) PUNCT ital-3334 199 44 . . PUNCT ital-3334 200 1 11 11 NUM ital-3334 200 2 . . PUNCT ital-3334 201 1 ian ian ADJ ital-3334 201 2 ruthven ruthven PROPN ital-3334 201 3 , , PUNCT ital-3334 201 4 “ " PUNCT ital-3334 201 5 re re VERB ital-3334 201 6 - - VERB ital-3334 201 7 examining examine VERB ital-3334 201 8 the the DET ital-3334 201 9 effectiveness effectiveness NOUN ital-3334 201 10 of of ADP ital-3334 201 11 interactive interactive ADJ ital-3334 201 12 query query NOUN ital-3334 201 13 expansion expansion NOUN ital-3334 201 14 , , PUNCT ital-3334 201 15 ” " PUNCT ital-3334 201 16 in in ADP ital-3334 201 17 proceedings proceeding NOUN ital-3334 201 18 of of ADP ital-3334 201 19 the the DET ital-3334 201 20 26th 26th ADJ ital-3334 201 21 international international ADJ ital-3334 201 22 acm acm NOUN ital-3334 201 23 sigir sigir PROPN ital-3334 201 24 conference conference NOUN ital-3334 201 25 on on ADP ital-3334 201 26 research research NOUN ital-3334 201 27 and and CCONJ ital-3334 201 28 development development NOUN ital-3334 201 29 in in ADP ital-3334 201 30 information information NOUN ital-3334 201 31 retrieval retrieval NOUN ital-3334 201 32 ( ( PUNCT ital-3334 201 33 new new PROPN ital-3334 201 34 york york NOUN ital-3334 201 35 : : PUNCT ital-3334 201 36 acm acm PROPN ital-3334 201 37 press press NOUN ital-3334 201 38 , , PUNCT ital-3334 201 39 2003 2003 NUM ital-3334 201 40 ) ) PUNCT ital-3334 201 41 , , PUNCT ital-3334 201 42 213–20 213–20 PROPN ital-3334 201 43 . . PUNCT ital-3334 202 1 12 12 NUM ital-3334 202 2 . . PUNCT ital-3334 203 1 marc marc PROPN ital-3334 203 2 l. l. PROPN ital-3334 203 3 resnick resnick PROPN ital-3334 203 4 and and CCONJ ital-3334 203 5 rebecca rebecca VERB ital-3334 203 6 lergier lergier NOUN ital-3334 203 7 , , PUNCT ital-3334 203 8 “ " PUNCT ital-3334 203 9 things thing NOUN ital-3334 203 10 you you PRON ital-3334 203 11 might might AUX ital-3334 203 12 not not PART ital-3334 203 13 know know VERB ital-3334 203 14 about about ADP ital-3334 203 15 how how SCONJ ital-3334 203 16 real real ADJ ital-3334 203 17 people people NOUN ital-3334 203 18 search search VERB ital-3334 203 19 , , PUNCT ital-3334 203 20 ” " PUNCT ital-3334 203 21 2002 2002 NUM ital-3334 203 22 , , PUNCT ital-3334 203 23 www.search www.search NOUN ital-3334 203 24 tools.com/analysis/how-people-search.html tools.com/analysis/how-people-search.html PROPN ital-3334 203 25 ( ( PUNCT ital-3334 203 26 accessed access VERB ital-3334 203 27 oct oct PROPN ital-3334 203 28 . . PROPN ital-3334 203 29 1 1 NUM ital-3334 203 30 , , PUNCT ital-3334 203 31 2005 2005 NUM ital-3334 203 32 ) ) PUNCT ital-3334 203 33 . . PUNCT ital-3334 204 1 13 13 NUM ital-3334 204 2 . . PUNCT ital-3334 205 1 danny danny PROPN ital-3334 205 2 sullivan sullivan PROPN ital-3334 205 3 , , PUNCT ital-3334 205 4 “ " PUNCT ital-3334 205 5 webtop webtop NOUN ital-3334 205 6 search search NOUN ital-3334 205 7 rage rage NOUN ital-3334 205 8 study study NOUN ital-3334 205 9 , , PUNCT ital-3334 205 10 ” " PUNCT ital-3334 205 11 the the DET ital-3334 205 12 search search NOUN ital-3334 205 13 engine engine NOUN ital-3334 205 14 report report NOUN ital-3334 205 15 , , PUNCT ital-3334 205 16 2001 2001 NUM ital-3334 205 17 , , PUNCT ital-3334 205 18 http://searchenginewatch.com/sereport/ http://searchenginewatch.com/sereport/ PROPN ital-3334 205 19 article.php/2163451 article.php/2163451 PROPN ital-3334 205 20 ( ( PUNCT ital-3334 205 21 accessed access VERB ital-3334 205 22 sept sept PROPN ital-3334 205 23 . . PROPN ital-3334 205 24 10 10 NUM ital-3334 205 25 , , PUNCT ital-3334 205 26 2005 2005 NUM ital-3334 205 27 ) ) PUNCT ital-3334 205 28 . . PUNCT ital-3334 206 1 14 14 NUM ital-3334 206 2 . . PUNCT ital-3334 207 1 j. j. PROPN ital-3334 207 2 teevan teevan PROPN ital-3334 207 3 et et PROPN ital-3334 207 4 al al PROPN ital-3334 207 5 . . PROPN ital-3334 207 6 , , PUNCT ital-3334 207 7 “ " PUNCT ital-3334 207 8 the the DET ital-3334 207 9 perfect perfect ADJ ital-3334 207 10 search search NOUN ital-3334 207 11 engine engine NOUN ital-3334 207 12 is be AUX ital-3334 207 13 not not PART ital-3334 207 14 enough enough ADJ ital-3334 207 15 : : PUNCT ital-3334 207 16 a a DET ital-3334 207 17 study study NOUN ital-3334 207 18 of of ADP ital-3334 207 19 orienteering orienteere VERB ital-3334 207 20 behavior behavior NOUN ital-3334 207 21 in in ADP ital-3334 207 22 directed direct VERB ital-3334 207 23 search search NOUN ital-3334 207 24 , , PUNCT ital-3334 207 25 ” " PUNCT ital-3334 207 26 in in ADP ital-3334 207 27 proceedings proceeding NOUN ital-3334 207 28 of of ADP ital-3334 207 29 computer computer NOUN ital-3334 207 30 - - PUNCT ital-3334 207 31 human human NOUN ital-3334 207 32 interaction interaction NOUN ital-3334 207 33 conference conference NOUN ital-3334 207 34 ’ ' PUNCT ital-3334 207 35 94 94 NUM ital-3334 207 36 ( ( PUNCT ital-3334 207 37 new new PROPN ital-3334 207 38 york york PROPN ital-3334 207 39 : : PUNCT ital-3334 207 40 acm acm PROPN ital-3334 207 41 press press NOUN ital-3334 207 42 , , PUNCT ital-3334 207 43 2004 2004 NUM ital-3334 207 44 ) ) PUNCT ital-3334 207 45 , , PUNCT ital-3334 207 46 415–22 415–22 PROPN ital-3334 207 47 . . PUNCT ital-3334 208 1 15 15 NUM ital-3334 208 2 . . PUNCT ital-3334 209 1 vicki vicki PROPN ital-3334 209 2 o’day o’day PROPN ital-3334 209 3 and and CCONJ ital-3334 209 4 robin robin NOUN ital-3334 209 5 jeffries jeffrie NOUN ital-3334 209 6 , , PUNCT ital-3334 209 7 “ " PUNCT ital-3334 209 8 orienteering orienteere VERB ital-3334 209 9 in in ADP ital-3334 209 10 an an DET ital-3334 209 11 information information NOUN ital-3334 209 12 landscape landscape NOUN ital-3334 209 13 : : PUNCT ital-3334 209 14 how how SCONJ ital-3334 209 15 information information NOUN ital-3334 209 16 seekers seeker NOUN ital-3334 209 17 get get VERB ital-3334 209 18 from from ADP ital-3334 209 19 here here ADV ital-3334 209 20 to to ADP ital-3334 209 21 there there ADV ital-3334 209 22 , , PUNCT ital-3334 209 23 ” " PUNCT ital-3334 209 24 in in ADP ital-3334 209 25 proceedings proceeding NOUN ital-3334 209 26 interchi interchi VERB ital-3334 209 27 ’ ' PUNCT ital-3334 209 28 93 93 NUM ital-3334 209 29 ( ( PUNCT ital-3334 209 30 new new PROPN ital-3334 209 31 york york PROPN ital-3334 209 32 ; ; PUNCT ital-3334 209 33 acm acm PROPN ital-3334 209 34 press press NOUN ital-3334 209 35 , , PUNCT ital-3334 209 36 1993 1993 NUM ital-3334 209 37 ) ) PUNCT ital-3334 209 38 , , PUNCT ital-3334 209 39 438 438 NUM ital-3334 209 40 . . PUNCT ital-3334 210 1 16 16 NUM ital-3334 210 2 . . PUNCT ital-3334 211 1 n. n. PROPN ital-3334 211 2 j. j. PROPN ital-3334 211 3 belkin belkin PROPN ital-3334 211 4 , , PUNCT ital-3334 211 5 r. r. PROPN ital-3334 211 6 n. n. PROPN ital-3334 211 7 oddy oddy PROPN ital-3334 211 8 , , PUNCT ital-3334 211 9 and and CCONJ ital-3334 211 10 h. h. PROPN ital-3334 211 11 m. m. PROPN ital-3334 211 12 brooks brooks PROPN ital-3334 211 13 , , PUNCT ital-3334 211 14 “ " PUNCT ital-3334 211 15 ask ask VERB ital-3334 211 16 for for ADP ital-3334 211 17 information information NOUN ital-3334 211 18 retrieval retrieval NOUN ital-3334 211 19 , , PUNCT ital-3334 211 20 part part PROPN ital-3334 211 21 i. i. PROPN ital-3334 211 22 background background NOUN ital-3334 211 23 and and CCONJ ital-3334 211 24 theory theory NOUN ital-3334 211 25 , , PUNCT ital-3334 211 26 ” " PUNCT ital-3334 211 27 the the DET ital-3334 211 28 journal journal NOUN ital-3334 211 29 of of ADP ital-3334 211 30 documentation documentation NOUN ital-3334 211 31 38 38 NUM ital-3334 211 32 , , PUNCT ital-3334 211 33 no no NOUN ital-3334 211 34 . . NOUN ital-3334 211 35 2 2 NUM ital-3334 211 36 ( ( PUNCT ital-3334 211 37 1982 1982 NUM ital-3334 211 38 ): ): PUNCT ital-3334 211 39 61–71 61–71 NUM ital-3334 211 40 ; ; PUNCT ital-3334 211 41 n. n. PROPN ital-3334 211 42 j. j. PROPN ital-3334 211 43 belkin belkin PROPN ital-3334 211 44 , , PUNCT ital-3334 211 45 r. r. PROPN ital-3334 211 46 n. n. PROPN ital-3334 211 47 oddy oddy PROPN ital-3334 211 48 , , PUNCT ital-3334 211 49 and and CCONJ ital-3334 211 50 h. h. PROPN ital-3334 211 51 m. m. PROPN ital-3334 211 52 brooks brooks PROPN ital-3334 211 53 , , PUNCT ital-3334 211 54 “ " PUNCT ital-3334 211 55 ask ask VERB ital-3334 211 56 for for ADP ital-3334 211 57 information information NOUN ital-3334 211 58 retrieval retrieval NOUN ital-3334 211 59 , , PUNCT ital-3334 211 60 part part NOUN ital-3334 211 61 ii ii PROPN ital-3334 211 62 . . PUNCT ital-3334 212 1 results result NOUN ital-3334 212 2 of of ADP ital-3334 212 3 a a DET ital-3334 212 4 design design NOUN ital-3334 212 5 study study NOUN ital-3334 212 6 , , PUNCT ital-3334 212 7 ” " PUNCT ital-3334 212 8 the the DET ital-3334 212 9 journal journal NOUN ital-3334 212 10 of of ADP ital-3334 212 11 documentation documentation NOUN ital-3334 212 12 38 38 NUM ital-3334 212 13 , , PUNCT ital-3334 212 14 no no NOUN ital-3334 212 15 . . NOUN ital-3334 212 16 3 3 NUM ital-3334 212 17 ( ( PUNCT ital-3334 212 18 1982 1982 NUM ital-3334 212 19 ): ): PUNCT ital-3334 212 20 145–64 145–64 NUM ital-3334 212 21 ; ; PUNCT ital-3334 212 22 carol carol PROPN ital-3334 212 23 c. c. PROPN ital-3334 212 24 kuhlthau kuhlthau PROPN ital-3334 212 25 , , PUNCT ital-3334 212 26 seeking seek VERB ital-3334 212 27 meaning meaning NOUN ital-3334 212 28 : : PUNCT ital-3334 212 29 a a DET ital-3334 212 30 process process NOUN ital-3334 212 31 approach approach NOUN ital-3334 212 32 ( ( PUNCT ital-3334 212 33 norwood norwood PROPN ital-3334 212 34 , , PUNCT ital-3334 212 35 n.j n.j PROPN ital-3334 212 36 . . PROPN ital-3334 212 37 : : PUNCT ital-3334 212 38 ablex ablex PROPN ital-3334 212 39 , , PUNCT ital-3334 212 40 1993 1993 NUM ital-3334 212 41 ) ) PUNCT ital-3334 212 42 . . PUNCT