id	sid	tid	token	lemma	pos
ital-2241	1	1	extending	extend	VERB
ital-2241	1	2	i	i	PRON
ital-2241	1	3	m	m	VERB
ital-2241	1	4	beyond	beyond	ADP
ital-2241	1	5	the	the	DET
ital-2241	1	6	reference	reference	NOUN
ital-2241	1	7	desk	desk	NOUN
ital-2241	1	8	:	:	PUNCT
ital-2241	1	9	a	a	DET
ital-2241	1	10	case	case	NOUN
ital-2241	1	11	study	study	NOUN
ital-2241	1	12	on	on	ADP
ital-2241	1	13	the	the	DET
ital-2241	1	14	integration	integration	NOUN
ital-2241	1	15	of	of	ADP
ital-2241	1	16	chat	chat	NOUN
ital-2241	1	17	reference	reference	NOUN
ital-2241	1	18	and	and	CCONJ
ital-2241	1	19	library	library	NOUN
ital-2241	1	20	-	-	PUNCT
ital-2241	1	21	wide	wide	ADJ
ital-2241	1	22	instant	instant	ADJ
ital-2241	1	23	messaging	messaging	NOUN
ital-2241	1	24	network	network	NOUN
ital-2241	1	25	ian	ian	PROPN
ital-2241	1	26	chan	chan	PROPN
ital-2241	1	27	,	,	PUNCT
ital-2241	1	28	pearl	pearl	NOUN
ital-2241	1	29	ly	ly	PROPN
ital-2241	1	30	,	,	PUNCT
ital-2241	1	31	and	and	CCONJ
ital-2241	1	32	yvonne	yvonne	PROPN
ital-2241	1	33	meulemans	meuleman	NOUN
ital-2241	1	34	information	information	NOUN
ital-2241	1	35	technology	technology	NOUN
ital-2241	1	36	and	and	CCONJ
ital-2241	1	37	libraries	library	NOUN
ital-2241	1	38	|	|	NOUN
ital-2241	1	39	september	september	PROPN
ital-2241	1	40	2012	2012	NUM
ital-2241	1	41	4	4	NUM
ital-2241	1	42	abstract	abstract	ADJ
ital-2241	1	43	openfire	openfire	NOUN
ital-2241	1	44	is	be	AUX
ital-2241	1	45	an	an	DET
ital-2241	1	46	open	open	ADJ
ital-2241	1	47	-	-	PUNCT
ital-2241	1	48	source	source	NOUN
ital-2241	1	49	instant	instant	ADJ
ital-2241	1	50	messaging	messaging	NOUN
ital-2241	1	51	(	(	PUNCT
ital-2241	1	52	i	i	PRON
ital-2241	1	53	m	m	VERB
ital-2241	1	54	)	)	PUNCT
ital-2241	1	55	network	network	NOUN
ital-2241	1	56	and	and	CCONJ
ital-2241	1	57	a	a	DET
ital-2241	1	58	single	single	ADJ
ital-2241	1	59	unified	unified	ADJ
ital-2241	1	60	application	application	NOUN
ital-2241	1	61	that	that	PRON
ital-2241	1	62	meets	meet	VERB
ital-2241	1	63	the	the	DET
ital-2241	1	64	needs	need	NOUN
ital-2241	1	65	of	of	ADP
ital-2241	1	66	chat	chat	NOUN
ital-2241	1	67	reference	reference	NOUN
ital-2241	1	68	and	and	CCONJ
ital-2241	1	69	internal	internal	ADJ
ital-2241	1	70	communication	communication	NOUN
ital-2241	1	71	.	.	PUNCT
ital-2241	2	1	in	in	ADP
ital-2241	2	2	fall	fall	NOUN
ital-2241	2	3	2009	2009	NUM
ital-2241	2	4	,	,	PUNCT
ital-2241	2	5	the	the	DET
ital-2241	2	6	california	california	PROPN
ital-2241	2	7	state	state	PROPN
ital-2241	2	8	university	university	PROPN
ital-2241	2	9	san	san	PROPN
ital-2241	2	10	marcos	marcos	PROPN
ital-2241	2	11	(	(	PUNCT
ital-2241	2	12	csusm	csusm	NOUN
ital-2241	2	13	)	)	PUNCT
ital-2241	2	14	library	library	NOUN
ital-2241	2	15	began	begin	VERB
ital-2241	2	16	using	use	VERB
ital-2241	2	17	openfire	openfire	NOUN
ital-2241	2	18	and	and	CCONJ
ital-2241	2	19	other	other	ADJ
ital-2241	2	20	jive	jive	ADJ
ital-2241	2	21	software	software	NOUN
ital-2241	3	1	i	i	PRON
ital-2241	3	2	m	m	VERB
ital-2241	3	3	technologies	technology	NOUN
ital-2241	3	4	to	to	PART
ital-2241	3	5	simultaneously	simultaneously	ADV
ital-2241	3	6	improve	improve	VERB
ital-2241	3	7	our	our	PRON
ital-2241	3	8	existing	exist	VERB
ital-2241	3	9	im	im	NOUN
ital-2241	3	10	-	-	PUNCT
ital-2241	3	11	integrated	integrate	VERB
ital-2241	3	12	chat	chat	NOUN
ital-2241	3	13	reference	reference	NOUN
ital-2241	3	14	software	software	NOUN
ital-2241	3	15	and	and	CCONJ
ital-2241	3	16	implement	implement	VERB
ital-2241	3	17	an	an	DET
ital-2241	3	18	internal	internal	ADJ
ital-2241	3	19	i	i	PROPN
ital-2241	3	20	m	m	VERB
ital-2241	3	21	network	network	NOUN
ital-2241	3	22	.	.	PUNCT
ital-2241	4	1	this	this	DET
ital-2241	4	2	case	case	NOUN
ital-2241	4	3	study	study	NOUN
ital-2241	4	4	describes	describe	VERB
ital-2241	4	5	the	the	DET
ital-2241	4	6	chat	chat	NOUN
ital-2241	4	7	reference	reference	NOUN
ital-2241	4	8	and	and	CCONJ
ital-2241	4	9	internal	internal	ADJ
ital-2241	4	10	communications	communication	NOUN
ital-2241	4	11	environment	environment	NOUN
ital-2241	4	12	at	at	ADP
ital-2241	4	13	the	the	DET
ital-2241	4	14	csusm	csusm	NOUN
ital-2241	4	15	library	library	NOUN
ital-2241	4	16	and	and	CCONJ
ital-2241	4	17	the	the	DET
ital-2241	4	18	selection	selection	NOUN
ital-2241	4	19	,	,	PUNCT
ital-2241	4	20	implementation	implementation	NOUN
ital-2241	4	21	,	,	PUNCT
ital-2241	4	22	and	and	CCONJ
ital-2241	4	23	evaluation	evaluation	NOUN
ital-2241	4	24	of	of	ADP
ital-2241	4	25	openfire	openfire	NOUN
ital-2241	4	26	.	.	PUNCT
ital-2241	5	1	in	in	ADP
ital-2241	5	2	addition	addition	NOUN
ital-2241	5	3	,	,	PUNCT
ital-2241	5	4	the	the	DET
ital-2241	5	5	authors	author	NOUN
ital-2241	5	6	discuss	discuss	VERB
ital-2241	5	7	the	the	DET
ital-2241	5	8	benefits	benefit	NOUN
ital-2241	5	9	of	of	ADP
ital-2241	5	10	deploying	deploy	VERB
ital-2241	5	11	an	an	DET
ital-2241	5	12	integrated	integrated	ADJ
ital-2241	5	13	i	i	PRON
ital-2241	5	14	m	m	VERB
ital-2241	5	15	and	and	CCONJ
ital-2241	5	16	chat	chat	VERB
ital-2241	5	17	reference	reference	NOUN
ital-2241	5	18	network	network	NOUN
ital-2241	5	19	.	.	PUNCT
ital-2241	6	1	introduction	introduction	NOUN
ital-2241	6	2	instant	instant	ADJ
ital-2241	6	3	messaging	messaging	NOUN
ital-2241	6	4	(	(	PUNCT
ital-2241	6	5	i	i	PRON
ital-2241	6	6	m	m	VERB
ital-2241	6	7	)	)	PUNCT
ital-2241	6	8	has	have	AUX
ital-2241	6	9	become	become	VERB
ital-2241	6	10	a	a	DET
ital-2241	6	11	prevalent	prevalent	ADJ
ital-2241	6	12	contact	contact	NOUN
ital-2241	6	13	point	point	NOUN
ital-2241	6	14	for	for	SCONJ
ital-2241	6	15	library	library	NOUN
ital-2241	6	16	patrons	patron	NOUN
ital-2241	6	17	to	to	PART
ital-2241	6	18	get	get	VERB
ital-2241	6	19	information	information	NOUN
ital-2241	6	20	and	and	CCONJ
ital-2241	6	21	reference	reference	NOUN
ital-2241	6	22	help	help	NOUN
ital-2241	6	23	,	,	PUNCT
ital-2241	6	24	commonly	commonly	ADV
ital-2241	6	25	known	know	VERB
ital-2241	6	26	as	as	ADP
ital-2241	6	27	chat	chat	NOUN
ital-2241	6	28	reference	reference	NOUN
ital-2241	6	29	or	or	CCONJ
ital-2241	6	30	virtual	virtual	ADJ
ital-2241	6	31	reference	reference	NOUN
ital-2241	6	32	.	.	PUNCT
ital-2241	7	1	however	however	ADV
ital-2241	7	2	,	,	PUNCT
ital-2241	7	3	i	i	PRON
ital-2241	7	4	m	m	AUX
ital-2241	7	5	can	can	AUX
ital-2241	7	6	also	also	ADV
ital-2241	7	7	offer	offer	VERB
ital-2241	7	8	a	a	DET
ital-2241	7	9	unique	unique	ADJ
ital-2241	7	10	method	method	NOUN
ital-2241	7	11	of	of	ADP
ital-2241	7	12	communication	communication	NOUN
ital-2241	7	13	between	between	ADP
ital-2241	7	14	library	library	NOUN
ital-2241	7	15	staff	staff	NOUN
ital-2241	7	16	.	.	PUNCT
ital-2241	8	1	librarians	librarian	NOUN
ital-2241	8	2	are	be	AUX
ital-2241	8	3	able	able	ADJ
ital-2241	8	4	to	to	PART
ital-2241	8	5	rapidly	rapidly	ADV
ital-2241	8	6	exchange	exchange	VERB
ital-2241	8	7	information	information	NOUN
ital-2241	8	8	synchronously	synchronously	ADV
ital-2241	8	9	or	or	CCONJ
ital-2241	8	10	asynchronously	asynchronously	ADV
ital-2241	8	11	in	in	ADP
ital-2241	8	12	an	an	DET
ital-2241	8	13	informal	informal	ADJ
ital-2241	8	14	way	way	NOUN
ital-2241	8	15	.	.	PUNCT
ital-2241	9	1	i	i	PRON
ital-2241	9	2	m	m	VERB
ital-2241	9	3	provides	provide	VERB
ital-2241	9	4	another	another	DET
ital-2241	9	5	means	mean	NOUN
ital-2241	9	6	of	of	ADP
ital-2241	9	7	building	build	VERB
ital-2241	9	8	relationships	relationship	NOUN
ital-2241	9	9	within	within	ADP
ital-2241	9	10	the	the	DET
ital-2241	9	11	library	library	NOUN
ital-2241	9	12	organization	organization	NOUN
ital-2241	9	13	and	and	CCONJ
ital-2241	9	14	can	can	AUX
ital-2241	9	15	improve	improve	VERB
ital-2241	9	16	teamwork	teamwork	NOUN
ital-2241	9	17	.	.	PUNCT
ital-2241	10	1	many	many	ADJ
ital-2241	10	2	different	different	ADJ
ital-2241	10	3	chat	chat	NOUN
ital-2241	10	4	-	-	PUNCT
ital-2241	10	5	reference	reference	NOUN
ital-2241	10	6	software	software	NOUN
ital-2241	10	7	packages	package	NOUN
ital-2241	10	8	are	be	AUX
ital-2241	10	9	widely	widely	ADV
ital-2241	10	10	used	use	VERB
ital-2241	10	11	by	by	ADP
ital-2241	10	12	libraries	library	NOUN
ital-2241	10	13	,	,	PUNCT
ital-2241	10	14	including	include	VERB
ital-2241	10	15	questionpoint	questionpoint	NOUN
ital-2241	10	16	,	,	PUNCT
ital-2241	10	17	meebo	meebo	PROPN
ital-2241	10	18	,	,	PUNCT
ital-2241	10	19	and	and	CCONJ
ital-2241	10	20	libraryh3lp	libraryh3lp	PROPN
ital-2241	10	21	.	.	PUNCT
ital-2241	11	1	less	less	ADV
ital-2241	11	2	commonly	commonly	ADV
ital-2241	11	3	used	use	VERB
ital-2241	11	4	is	be	AUX
ital-2241	11	5	openfire	openfire	NOUN
ital-2241	11	6	(	(	PUNCT
ital-2241	11	7	www.igniterealtime.org/projects/openfire	www.igniterealtime.org/projects/openfire	NOUN
ital-2241	11	8	)	)	PUNCT
ital-2241	11	9	,	,	PUNCT
ital-2241	11	10	an	an	DET
ital-2241	11	11	open	open	ADJ
ital-2241	11	12	-	-	PUNCT
ital-2241	11	13	source	source	NOUN
ital-2241	11	14	i	i	PRON
ital-2241	11	15	m	m	VERB
ital-2241	11	16	network	network	NOUN
ital-2241	11	17	and	and	CCONJ
ital-2241	11	18	a	a	DET
ital-2241	11	19	single	single	ADJ
ital-2241	11	20	unified	unified	ADJ
ital-2241	11	21	application	application	NOUN
ital-2241	11	22	that	that	PRON
ital-2241	11	23	uses	use	VERB
ital-2241	11	24	the	the	DET
ital-2241	11	25	extensible	extensible	ADJ
ital-2241	11	26	messaging	messaging	NOUN
ital-2241	11	27	and	and	CCONJ
ital-2241	11	28	presence	presence	NOUN
ital-2241	11	29	protocol	protocol	NOUN
ital-2241	11	30	(	(	PUNCT
ital-2241	11	31	xmpp	xmpp	PROPN
ital-2241	11	32	)	)	PUNCT
ital-2241	11	33	,	,	PUNCT
ital-2241	11	34	a	a	DET
ital-2241	11	35	widely	widely	ADV
ital-2241	11	36	adopted	adopt	VERB
ital-2241	11	37	open	open	ADJ
ital-2241	11	38	protocol	protocol	NOUN
ital-2241	11	39	for	for	ADP
ital-2241	11	40	i	i	PRON
ital-2241	11	41	m.	m.	NOUN
ital-2241	11	42	since	since	SCONJ
ital-2241	11	43	2009	2009	NUM
ital-2241	11	44	,	,	PUNCT
ital-2241	11	45	the	the	DET
ital-2241	11	46	california	california	PROPN
ital-2241	11	47	state	state	PROPN
ital-2241	11	48	university	university	PROPN
ital-2241	11	49	san	san	PROPN
ital-2241	11	50	marcos	marcos	PROPN
ital-2241	11	51	(	(	PUNCT
ital-2241	11	52	csusm	csusm	PROPN
ital-2241	11	53	)	)	PUNCT
ital-2241	11	54	kellogg	kellogg	PROPN
ital-2241	11	55	library	library	NOUN
ital-2241	11	56	has	have	AUX
ital-2241	11	57	used	use	VERB
ital-2241	11	58	openfire	openfire	NOUN
ital-2241	11	59	for	for	ADP
ital-2241	11	60	chat	chat	NOUN
ital-2241	11	61	reference	reference	NOUN
ital-2241	11	62	and	and	CCONJ
ital-2241	11	63	internal	internal	ADJ
ital-2241	11	64	i	i	NOUN
ital-2241	11	65	m	m	VERB
ital-2241	11	66	communication	communication	NOUN
ital-2241	11	67	.	.	PUNCT
ital-2241	12	1	openfire	openfire	NOUN
ital-2241	12	2	was	be	AUX
ital-2241	12	3	relatively	relatively	ADV
ital-2241	12	4	easy	easy	ADJ
ital-2241	12	5	to	to	PART
ital-2241	12	6	set	set	VERB
ital-2241	12	7	up	up	ADP
ital-2241	12	8	and	and	CCONJ
ital-2241	12	9	administer	administer	VERB
ital-2241	12	10	by	by	ADP
ital-2241	12	11	the	the	DET
ital-2241	12	12	web	web	NOUN
ital-2241	12	13	development	development	NOUN
ital-2241	12	14	librarian	librarian	PROPN
ital-2241	12	15	.	.	PUNCT
ital-2241	13	1	librarians	librarians	PROPN
ital-2241	13	2	and	and	CCONJ
ital-2241	13	3	library	library	NOUN
ital-2241	13	4	users	user	NOUN
ital-2241	13	5	have	have	AUX
ital-2241	13	6	found	find	VERB
ital-2241	13	7	the	the	DET
ital-2241	13	8	i	i	PRON
ital-2241	13	9	m	m	VERB
ital-2241	13	10	interface	interface	NOUN
ital-2241	13	11	to	to	PART
ital-2241	13	12	be	be	AUX
ital-2241	13	13	intuitive	intuitive	ADJ
ital-2241	13	14	.	.	PUNCT
ital-2241	14	1	in	in	ADP
ital-2241	14	2	addition	addition	NOUN
ital-2241	14	3	to	to	ADP
ital-2241	14	4	helpful	helpful	ADJ
ital-2241	14	5	chat	chat	NOUN
ital-2241	14	6	reference	reference	NOUN
ital-2241	14	7	features	feature	NOUN
ital-2241	14	8	such	such	ADJ
ital-2241	14	9	as	as	ADP
ital-2241	14	10	statistics	statistic	NOUN
ital-2241	14	11	capture	capture	VERB
ital-2241	14	12	,	,	PUNCT
ital-2241	14	13	queues	queue	NOUN
ital-2241	14	14	,	,	PUNCT
ital-2241	14	15	transfer	transfer	NOUN
ital-2241	14	16	,	,	PUNCT
ital-2241	14	17	linking	link	VERB
ital-2241	14	18	to	to	ADP
ital-2241	14	19	meebo	meebo	PROPN
ital-2241	14	20	widgets	widget	NOUN
ital-2241	14	21	,	,	PUNCT
ital-2241	14	22	openfire	openfire	NOUN
ital-2241	14	23	offers	offer	VERB
ital-2241	14	24	the	the	DET
ital-2241	14	25	unique	unique	ADJ
ital-2241	14	26	capability	capability	NOUN
ital-2241	14	27	to	to	PART
ital-2241	14	28	host	host	VERB
ital-2241	14	29	an	an	DET
ital-2241	14	30	internal	internal	ADJ
ital-2241	14	31	i	i	PRON
ital-2241	14	32	m	m	VERB
ital-2241	14	33	network	network	NOUN
ital-2241	14	34	within	within	ADP
ital-2241	14	35	the	the	DET
ital-2241	14	36	library	library	NOUN
ital-2241	14	37	.	.	PUNCT
ital-2241	15	1	ian	ian	PROPN
ital-2241	15	2	chan	chan	PROPN
ital-2241	15	3	(	(	PUNCT
ital-2241	15	4	ichan@csusm.edu	ichan@csusm.edu	PROPN
ital-2241	15	5	)	)	PUNCT
ital-2241	15	6	is	be	AUX
ital-2241	15	7	web	web	NOUN
ital-2241	15	8	development	development	PROPN
ital-2241	15	9	librarian	librarian	PROPN
ital-2241	15	10	,	,	PUNCT
ital-2241	15	11	california	california	PROPN
ital-2241	15	12	state	state	PROPN
ital-2241	15	13	university	university	PROPN
ital-2241	15	14	san	san	PROPN
ital-2241	15	15	marcos	marcos	PROPN
ital-2241	15	16	,	,	PUNCT
ital-2241	15	17	pearl	pearl	PROPN
ital-2241	15	18	ly	ly	NOUN
ital-2241	15	19	(	(	PUNCT
ital-2241	15	20	pmly@pasadena.edu	pmly@pasadena.edu	NOUN
ital-2241	15	21	)	)	PUNCT
ital-2241	15	22	is	be	AUX
ital-2241	15	23	access	access	NOUN
ital-2241	15	24	services	service	NOUN
ital-2241	15	25	&	&	CCONJ
ital-2241	15	26	emerging	emerge	VERB
ital-2241	15	27	technologies	technology	NOUN
ital-2241	15	28	librarian	librarian	ADJ
ital-2241	15	29	,	,	PUNCT
ital-2241	15	30	pasadena	pasadena	PROPN
ital-2241	15	31	community	community	NOUN
ital-2241	15	32	college	college	NOUN
ital-2241	15	33	,	,	PUNCT
ital-2241	15	34	pasadena	pasadena	NOUN
ital-2241	15	35	,	,	PUNCT
ital-2241	15	36	and	and	CCONJ
ital-2241	15	37	yvonne	yvonne	PROPN
ital-2241	15	38	meulemans	meulemans	PROPN
ital-2241	15	39	(	(	PUNCT
ital-2241	15	40	ymeulema@csusm.edu	ymeulema@csusm.edu	NOUN
ital-2241	15	41	)	)	PUNCT
ital-2241	15	42	is	be	AUX
ital-2241	15	43	information	information	NOUN
ital-2241	15	44	literacy	literacy	NOUN
ital-2241	15	45	program	program	NOUN
ital-2241	15	46	coordinator	coordinator	NOUN
ital-2241	15	47	,	,	PUNCT
ital-2241	15	48	california	california	PROPN
ital-2241	15	49	state	state	PROPN
ital-2241	15	50	university	university	PROPN
ital-2241	15	51	san	san	PROPN
ital-2241	15	52	marcos	marcos	PROPN
ital-2241	15	53	,	,	PUNCT
ital-2241	15	54	california	california	PROPN
ital-2241	15	55	.	.	PUNCT
ital-2241	16	1	extending	extend	VERB
ital-2241	16	2	i	i	PRON
ital-2241	16	3	m	m	VERB
ital-2241	16	4	beyond	beyond	ADP
ital-2241	16	5	the	the	DET
ital-2241	16	6	reference	reference	NOUN
ital-2241	16	7	desk	desk	NOUN
ital-2241	16	8	|	|	NOUN
ital-2241	16	9	chan	chan	PROPN
ital-2241	16	10	,	,	PUNCT
ital-2241	16	11	ly	ly	INTJ
ital-2241	16	12	,	,	PUNCT
ital-2241	16	13	and	and	CCONJ
ital-2241	16	14	meulemans	meuleman	NOUN
ital-2241	16	15	5	5	NUM
ital-2241	16	16	in	in	ADP
ital-2241	16	17	this	this	DET
ital-2241	16	18	article	article	NOUN
ital-2241	16	19	,	,	PUNCT
ital-2241	16	20	the	the	DET
ital-2241	16	21	authors	author	NOUN
ital-2241	16	22	present	present	VERB
ital-2241	16	23	a	a	DET
ital-2241	16	24	literature	literature	NOUN
ital-2241	16	25	review	review	NOUN
ital-2241	16	26	on	on	ADP
ital-2241	16	27	i	i	NOUN
ital-2241	16	28	m	m	VERB
ital-2241	16	29	as	as	ADP
ital-2241	16	30	a	a	DET
ital-2241	16	31	workplace	workplace	ADJ
ital-2241	16	32	communication	communication	NOUN
ital-2241	16	33	tool	tool	NOUN
ital-2241	16	34	and	and	CCONJ
ital-2241	16	35	its	its	PRON
ital-2241	16	36	successful	successful	ADJ
ital-2241	16	37	use	use	NOUN
ital-2241	16	38	in	in	ADP
ital-2241	16	39	libraries	library	NOUN
ital-2241	16	40	for	for	ADP
ital-2241	16	41	chat	chat	NOUN
ital-2241	16	42	reference	reference	NOUN
ital-2241	16	43	services	service	NOUN
ital-2241	16	44	.	.	PUNCT
ital-2241	17	1	a	a	DET
ital-2241	17	2	case	case	NOUN
ital-2241	17	3	study	study	NOUN
ital-2241	17	4	on	on	ADP
ital-2241	17	5	the	the	DET
ital-2241	17	6	selection	selection	NOUN
ital-2241	17	7	,	,	PUNCT
ital-2241	17	8	implementation	implementation	NOUN
ital-2241	17	9	,	,	PUNCT
ital-2241	17	10	and	and	CCONJ
ital-2241	17	11	evaluation	evaluation	NOUN
ital-2241	17	12	of	of	ADP
ital-2241	17	13	openfire	openfire	NOUN
ital-2241	17	14	for	for	ADP
ital-2241	17	15	use	use	NOUN
ital-2241	17	16	in	in	ADP
ital-2241	17	17	chat	chat	NOUN
ital-2241	17	18	reference	reference	NOUN
ital-2241	17	19	and	and	CCONJ
ital-2241	17	20	as	as	SCONJ
ital-2241	17	21	an	an	DET
ital-2241	17	22	internal	internal	ADJ
ital-2241	17	23	network	network	NOUN
ital-2241	17	24	will	will	AUX
ital-2241	17	25	be	be	AUX
ital-2241	17	26	discussed	discuss	VERB
ital-2241	17	27	.	.	PUNCT
ital-2241	18	1	in	in	ADP
ital-2241	18	2	addition	addition	NOUN
ital-2241	18	3	,	,	PUNCT
ital-2241	18	4	survey	survey	NOUN
ital-2241	18	5	results	result	NOUN
ital-2241	18	6	on	on	ADP
ital-2241	18	7	the	the	DET
ital-2241	18	8	library	library	NOUN
ital-2241	18	9	staff	staff	NOUN
ital-2241	18	10	use	use	NOUN
ital-2241	18	11	of	of	ADP
ital-2241	18	12	the	the	DET
ital-2241	18	13	internal	internal	ADJ
ital-2241	18	14	i	i	PROPN
ital-2241	18	15	m	m	VERB
ital-2241	18	16	network	network	NOUN
ital-2241	18	17	and	and	CCONJ
ital-2241	18	18	its	its	PRON
ital-2241	18	19	implications	implication	NOUN
ital-2241	18	20	for	for	ADP
ital-2241	18	21	collaboration	collaboration	NOUN
ital-2241	18	22	and	and	CCONJ
ital-2241	18	23	increased	increase	VERB
ital-2241	18	24	communication	communication	NOUN
ital-2241	18	25	are	be	AUX
ital-2241	18	26	shared	share	VERB
ital-2241	18	27	.	.	PUNCT
ital-2241	19	1	literature	literature	NOUN
ital-2241	19	2	review	review	NOUN
ital-2241	19	3	although	although	SCONJ
ital-2241	19	4	there	there	PRON
ital-2241	19	5	is	be	VERB
ital-2241	19	6	a	a	DET
ital-2241	19	7	great	great	ADJ
ital-2241	19	8	deal	deal	NOUN
ital-2241	19	9	of	of	ADP
ital-2241	19	10	literature	literature	NOUN
ital-2241	19	11	on	on	ADP
ital-2241	19	12	i	i	PROPN
ital-2241	19	13	m	m	VERB
ital-2241	19	14	for	for	ADP
ital-2241	19	15	library	library	PROPN
ital-2241	19	16	reference	reference	NOUN
ital-2241	19	17	services	service	NOUN
ital-2241	19	18	,	,	PUNCT
ital-2241	19	19	publications	publication	NOUN
ital-2241	19	20	on	on	ADP
ital-2241	19	21	the	the	DET
ital-2241	19	22	use	use	NOUN
ital-2241	19	23	of	of	ADP
ital-2241	19	24	i	i	NOUN
ital-2241	19	25	m	m	VERB
ital-2241	19	26	in	in	ADP
ital-2241	19	27	libraries	library	NOUN
ital-2241	19	28	for	for	ADP
ital-2241	19	29	internal	internal	ADJ
ital-2241	19	30	communications	communication	NOUN
ital-2241	19	31	do	do	AUX
ital-2241	19	32	not	not	PART
ital-2241	19	33	appear	appear	VERB
ital-2241	19	34	in	in	ADP
ital-2241	19	35	the	the	DET
ital-2241	19	36	professional	professional	ADJ
ital-2241	19	37	literature	literature	NOUN
ital-2241	19	38	.	.	PUNCT
ital-2241	20	1	a	a	DET
ital-2241	20	2	review	review	NOUN
ital-2241	20	3	of	of	ADP
ital-2241	20	4	library	library	NOUN
ital-2241	20	5	and	and	CCONJ
ital-2241	20	6	information	information	NOUN
ital-2241	20	7	science	science	NOUN
ital-2241	20	8	(	(	PUNCT
ital-2241	20	9	lis	lis	ADJ
ital-2241	20	10	)	)	PUNCT
ital-2241	20	11	literature	literature	NOUN
ital-2241	20	12	has	have	AUX
ital-2241	20	13	revealed	reveal	VERB
ital-2241	20	14	very	very	ADV
ital-2241	20	15	limited	limited	ADJ
ital-2241	20	16	work	work	NOUN
ital-2241	20	17	on	on	ADP
ital-2241	20	18	this	this	DET
ital-2241	20	19	aspect	aspect	NOUN
ital-2241	20	20	of	of	ADP
ital-2241	20	21	instant	instant	ADJ
ital-2241	20	22	messaging	messaging	NOUN
ital-2241	20	23	.	.	PUNCT
ital-2241	21	1	however	however	ADV
ital-2241	21	2	,	,	PUNCT
ital-2241	21	3	a	a	DET
ital-2241	21	4	wider	wide	ADJ
ital-2241	21	5	literature	literature	NOUN
ital-2241	21	6	review	review	NOUN
ital-2241	21	7	in	in	ADP
ital-2241	21	8	the	the	DET
ital-2241	21	9	fields	field	NOUN
ital-2241	21	10	of	of	ADP
ital-2241	21	11	communications	communication	NOUN
ital-2241	21	12	,	,	PUNCT
ital-2241	21	13	computer	computer	NOUN
ital-2241	21	14	science	science	NOUN
ital-2241	21	15	,	,	PUNCT
ital-2241	21	16	and	and	CCONJ
ital-2241	21	17	business	business	NOUN
ital-2241	21	18	,	,	PUNCT
ital-2241	21	19	indicates	indicate	VERB
ital-2241	21	20	there	there	PRON
ital-2241	21	21	is	be	VERB
ital-2241	21	22	growing	grow	VERB
ital-2241	21	23	interest	interest	NOUN
ital-2241	21	24	in	in	ADP
ital-2241	21	25	studying	study	VERB
ital-2241	21	26	the	the	DET
ital-2241	21	27	benefits	benefit	NOUN
ital-2241	21	28	of	of	ADP
ital-2241	21	29	i	i	NOUN
ital-2241	21	30	m	m	VERB
ital-2241	21	31	within	within	ADP
ital-2241	21	32	organizations	organization	NOUN
ital-2241	21	33	.	.	PUNCT
ital-2241	22	1	instant	instant	ADJ
ital-2241	22	2	messaging	messaging	NOUN
ital-2241	22	3	in	in	ADP
ital-2241	22	4	the	the	DET
ital-2241	22	5	workplace	workplace	NOUN
ital-2241	22	6	in	in	ADP
ital-2241	22	7	the	the	DET
ital-2241	22	8	workplace	workplace	NOUN
ital-2241	22	9	,	,	PUNCT
ital-2241	22	10	i	i	PRON
ital-2241	22	11	m	m	VERB
ital-2241	22	12	can	can	AUX
ital-2241	22	13	offer	offer	VERB
ital-2241	22	14	a	a	DET
ital-2241	22	15	cost	cost	NOUN
ital-2241	22	16	-	-	PUNCT
ital-2241	22	17	effective	effective	ADJ
ital-2241	22	18	means	mean	NOUN
ital-2241	22	19	of	of	ADP
ital-2241	22	20	connecting	connect	VERB
ital-2241	22	21	in	in	ADP
ital-2241	22	22	real	real	ADJ
ital-2241	22	23	-	-	PUNCT
ital-2241	22	24	time	time	NOUN
ital-2241	22	25	and	and	CCONJ
ital-2241	22	26	may	may	AUX
ital-2241	22	27	increase	increase	VERB
ital-2241	22	28	communication	communication	NOUN
ital-2241	22	29	effectiveness	effectiveness	NOUN
ital-2241	22	30	between	between	ADP
ital-2241	22	31	employees	employee	NOUN
ital-2241	22	32	.	.	PUNCT
ital-2241	23	1	it	it	PRON
ital-2241	23	2	offers	offer	VERB
ital-2241	23	3	a	a	DET
ital-2241	23	4	number	number	NOUN
ital-2241	23	5	of	of	ADP
ital-2241	23	6	advantages	advantage	NOUN
ital-2241	23	7	over	over	ADP
ital-2241	23	8	email	email	NOUN
ital-2241	23	9	,	,	PUNCT
ital-2241	23	10	telephone	telephone	NOUN
ital-2241	23	11	,	,	PUNCT
ital-2241	23	12	and	and	CCONJ
ital-2241	23	13	face	face	NOUN
ital-2241	23	14	-	-	PUNCT
ital-2241	23	15	to	to	ADP
ital-2241	23	16	-	-	PUNCT
ital-2241	23	17	face	face	NOUN
ital-2241	23	18	that	that	SCONJ
ital-2241	23	19	we	we	PRON
ital-2241	23	20	will	will	AUX
ital-2241	23	21	discuss	discuss	VERB
ital-2241	23	22	further	far	ADV
ital-2241	23	23	in	in	ADP
ital-2241	23	24	the	the	DET
ital-2241	23	25	following	follow	VERB
ital-2241	23	26	section	section	NOUN
ital-2241	23	27	.	.	PUNCT
ital-2241	24	1	within	within	ADP
ital-2241	24	2	the	the	DET
ital-2241	24	3	academic	academic	ADJ
ital-2241	24	4	library	library	NOUN
ital-2241	24	5	,	,	PUNCT
ital-2241	24	6	i	i	PRON
ital-2241	24	7	m	m	AUX
ital-2241	24	8	offers	offer	VERB
ital-2241	24	9	the	the	DET
ital-2241	24	10	possibility	possibility	NOUN
ital-2241	24	11	of	of	ADP
ital-2241	24	12	not	not	PART
ital-2241	24	13	only	only	ADV
ital-2241	24	14	improving	improve	VERB
ital-2241	24	15	access	access	NOUN
ital-2241	24	16	to	to	ADP
ital-2241	24	17	librarians	librarian	NOUN
ital-2241	24	18	for	for	ADP
ital-2241	24	19	research	research	NOUN
ital-2241	24	20	help	help	NOUN
ital-2241	24	21	but	but	CCONJ
ital-2241	24	22	also	also	ADV
ital-2241	24	23	provides	provide	VERB
ital-2241	24	24	the	the	DET
ital-2241	24	25	opportunity	opportunity	NOUN
ital-2241	24	26	to	to	PART
ital-2241	24	27	enhance	enhance	VERB
ital-2241	24	28	communication	communication	NOUN
ital-2241	24	29	and	and	CCONJ
ital-2241	24	30	collaboration	collaboration	NOUN
ital-2241	24	31	throughout	throughout	ADP
ital-2241	24	32	the	the	DET
ital-2241	24	33	entire	entire	ADJ
ital-2241	24	34	organization	organization	NOUN
ital-2241	24	35	.	.	PUNCT
ital-2241	25	1	research	research	NOUN
ital-2241	25	2	findings	finding	NOUN
ital-2241	25	3	indicate	indicate	VERB
ital-2241	25	4	that	that	SCONJ
ital-2241	25	5	i	i	PRON
ital-2241	25	6	m	m	VERB
ital-2241	25	7	allows	allow	VERB
ital-2241	25	8	coworkers	coworker	NOUN
ital-2241	25	9	to	to	PART
ital-2241	25	10	maintain	maintain	VERB
ital-2241	25	11	a	a	DET
ital-2241	25	12	sense	sense	NOUN
ital-2241	25	13	of	of	ADP
ital-2241	25	14	connection	connection	NOUN
ital-2241	25	15	and	and	CCONJ
ital-2241	25	16	context	context	NOUN
ital-2241	25	17	that	that	PRON
ital-2241	25	18	is	be	AUX
ital-2241	25	19	different	different	ADJ
ital-2241	25	20	from	from	ADP
ital-2241	25	21	email	email	NOUN
ital-2241	25	22	,	,	PUNCT
ital-2241	25	23	face	face	NOUN
ital-2241	25	24	-	-	PUNCT
ital-2241	25	25	to	to	ADP
ital-2241	25	26	-	-	PUNCT
ital-2241	25	27	face	face	NOUN
ital-2241	25	28	(	(	PUNCT
ital-2241	25	29	ftf	ftf	NOUN
ital-2241	25	30	)	)	PUNCT
ital-2241	25	31	,	,	PUNCT
ital-2241	25	32	and	and	CCONJ
ital-2241	25	33	phone	phone	NOUN
ital-2241	25	34	conversations.1	conversations.1	NOUN
ital-2241	25	35	each	each	DET
ital-2241	25	36	i	i	PRON
ital-2241	25	37	m	m	VERB
ital-2241	25	38	conversation	conversation	NOUN
ital-2241	25	39	is	be	AUX
ital-2241	25	40	designed	design	VERB
ital-2241	25	41	to	to	PART
ital-2241	25	42	display	display	VERB
ital-2241	25	43	as	as	ADP
ital-2241	25	44	a	a	DET
ital-2241	25	45	single	single	ADJ
ital-2241	25	46	textual	textual	ADJ
ital-2241	25	47	thread	thread	NOUN
ital-2241	25	48	with	with	ADP
ital-2241	25	49	one	one	NUM
ital-2241	25	50	window	window	NOUN
ital-2241	25	51	per	per	ADP
ital-2241	25	52	conversation	conversation	NOUN
ital-2241	25	53	.	.	PUNCT
ital-2241	26	1	the	the	DET
ital-2241	26	2	contributions	contribution	NOUN
ital-2241	26	3	from	from	ADP
ital-2241	26	4	each	each	DET
ital-2241	26	5	person	person	NOUN
ital-2241	26	6	in	in	ADP
ital-2241	26	7	the	the	DET
ital-2241	26	8	discussion	discussion	NOUN
ital-2241	26	9	are	be	AUX
ital-2241	26	10	clearly	clearly	ADV
ital-2241	26	11	indicated	indicate	VERB
ital-2241	26	12	and	and	CCONJ
ital-2241	26	13	it	it	PRON
ital-2241	26	14	is	be	AUX
ital-2241	26	15	easy	easy	ADJ
ital-2241	26	16	to	to	PART
ital-2241	26	17	review	review	VERB
ital-2241	26	18	what	what	PRON
ital-2241	26	19	has	have	AUX
ital-2241	26	20	been	be	AUX
ital-2241	26	21	said	say	VERB
ital-2241	26	22	.	.	PUNCT
ital-2241	27	1	this	this	DET
ital-2241	27	2	design	design	NOUN
ital-2241	27	3	supports	support	VERB
ital-2241	27	4	the	the	DET
ital-2241	27	5	intermittent	intermittent	ADJ
ital-2241	27	6	reconnection	reconnection	NOUN
ital-2241	27	7	of	of	ADP
ital-2241	27	8	conversation	conversation	NOUN
ital-2241	27	9	and	and	CCONJ
ital-2241	27	10	in	in	ADP
ital-2241	27	11	contrast	contrast	NOUN
ital-2241	27	12	to	to	ADP
ital-2241	27	13	email	email	NOUN
ital-2241	27	14	,	,	PUNCT
ital-2241	27	15	“	"	PUNCT
ital-2241	27	16	intermittent	intermittent	ADJ
ital-2241	27	17	instant	instant	ADJ
ital-2241	27	18	messages	message	NOUN
ital-2241	27	19	were	be	AUX
ital-2241	27	20	thought	think	VERB
ital-2241	27	21	to	to	PART
ital-2241	27	22	be	be	AUX
ital-2241	27	23	more	more	ADV
ital-2241	27	24	immersive	immersive	ADJ
ital-2241	27	25	and	and	CCONJ
ital-2241	27	26	to	to	PART
ital-2241	27	27	give	give	VERB
ital-2241	27	28	more	more	ADJ
ital-2241	27	29	of	of	ADP
ital-2241	27	30	a	a	DET
ital-2241	27	31	sense	sense	NOUN
ital-2241	27	32	of	of	ADP
ital-2241	27	33	a	a	DET
ital-2241	27	34	shared	share	VERB
ital-2241	27	35	space	space	NOUN
ital-2241	27	36	and	and	CCONJ
ital-2241	27	37	context	context	NOUN
ital-2241	27	38	than	than	ADP
ital-2241	27	39	such	such	ADJ
ital-2241	27	40	email	email	NOUN
ital-2241	27	41	exchanges	exchange	NOUN
ital-2241	27	42	.	.	PUNCT
ital-2241	27	43	”2	”2	SPACE
ital-2241	28	1	through	through	ADP
ital-2241	28	2	the	the	DET
ital-2241	28	3	use	use	NOUN
ital-2241	28	4	of	of	ADP
ital-2241	28	5	i	i	PROPN
ital-2241	28	6	m	m	VERB
ital-2241	28	7	,	,	PUNCT
ital-2241	28	8	coworkers	coworker	NOUN
ital-2241	28	9	gain	gain	VERB
ital-2241	28	10	a	a	DET
ital-2241	28	11	highly	highly	ADV
ital-2241	28	12	interactive	interactive	ADJ
ital-2241	28	13	channel	channel	NOUN
ital-2241	28	14	of	of	ADP
ital-2241	28	15	communication	communication	NOUN
ital-2241	28	16	that	that	PRON
ital-2241	28	17	is	be	AUX
ital-2241	28	18	not	not	PART
ital-2241	28	19	available	available	ADJ
ital-2241	28	20	via	via	ADP
ital-2241	28	21	other	other	ADJ
ital-2241	28	22	methods	method	NOUN
ital-2241	28	23	of	of	ADP
ital-2241	28	24	communication.3	communication.3	NOUN
ital-2241	28	25	phone	phone	NOUN
ital-2241	28	26	and	and	CCONJ
ital-2241	28	27	ftf	ftf	NOUN
ital-2241	28	28	conversations	conversation	NOUN
ital-2241	28	29	are	be	AUX
ital-2241	28	30	two	two	NUM
ital-2241	28	31	of	of	ADP
ital-2241	28	32	the	the	DET
ital-2241	28	33	most	most	ADV
ital-2241	28	34	common	common	ADJ
ital-2241	28	35	forms	form	NOUN
ital-2241	28	36	of	of	ADP
ital-2241	28	37	interruption	interruption	NOUN
ital-2241	28	38	within	within	ADP
ital-2241	28	39	the	the	DET
ital-2241	28	40	workplace.4	workplace.4	NOUN
ital-2241	28	41	however	however	ADV
ital-2241	28	42	,	,	PUNCT
ital-2241	28	43	garrett	garrett	PROPN
ital-2241	28	44	and	and	CCONJ
ital-2241	28	45	danziger	danziger	NOUN
ital-2241	28	46	found	find	VERB
ital-2241	28	47	that	that	SCONJ
ital-2241	28	48	“	"	PUNCT
ital-2241	28	49	instant	instant	ADJ
ital-2241	28	50	messaging	messaging	NOUN
ital-2241	28	51	in	in	ADP
ital-2241	28	52	the	the	DET
ital-2241	28	53	workplace	workplace	NOUN
ital-2241	28	54	simultaneously	simultaneously	ADV
ital-2241	28	55	promotes	promote	VERB
ital-2241	28	56	more	more	ADV
ital-2241	28	57	frequent	frequent	ADJ
ital-2241	28	58	communications	communication	NOUN
ital-2241	28	59	and	and	CCONJ
ital-2241	28	60	reduces	reduce	VERB
ital-2241	28	61	interruptions	interruption	NOUN
ital-2241	28	62	.	.	PUNCT
ital-2241	28	63	”5	”5	PUNCT
ital-2241	29	1	participants	participant	NOUN
ital-2241	29	2	reported	report	VERB
ital-2241	29	3	they	they	PRON
ital-2241	29	4	were	be	AUX
ital-2241	29	5	better	well	ADV
ital-2241	29	6	able	able	ADJ
ital-2241	29	7	to	to	PART
ital-2241	29	8	manage	manage	VERB
ital-2241	29	9	disruptions	disruption	NOUN
ital-2241	29	10	using	use	VERB
ital-2241	29	11	i	i	PROPN
ital-2241	29	12	m	m	PROPN
ital-2241	29	13	and	and	CCONJ
ital-2241	29	14	that	that	SCONJ
ital-2241	29	15	i	i	PRON
ital-2241	29	16	m	m	VERB
ital-2241	29	17	did	do	AUX
ital-2241	29	18	not	not	PART
ital-2241	29	19	increase	increase	VERB
ital-2241	29	20	their	their	PRON
ital-2241	29	21	communication	communication	NOUN
ital-2241	29	22	time	time	NOUN
ital-2241	29	23	.	.	PUNCT
ital-2241	30	1	the	the	DET
ital-2241	30	2	findings	finding	NOUN
ital-2241	30	3	of	of	ADP
ital-2241	30	4	this	this	DET
ital-2241	30	5	study	study	NOUN
ital-2241	30	6	revealed	reveal	VERB
ital-2241	30	7	that	that	SCONJ
ital-2241	30	8	some	some	DET
ital-2241	30	9	communication	communication	NOUN
ital-2241	30	10	that	that	PRON
ital-2241	30	11	otherwise	otherwise	ADV
ital-2241	30	12	may	may	AUX
ital-2241	30	13	have	have	AUX
ital-2241	30	14	occurred	occur	VERB
ital-2241	30	15	over	over	ADP
ital-2241	30	16	email	email	NOUN
ital-2241	30	17	,	,	PUNCT
ital-2241	30	18	by	by	ADP
ital-2241	30	19	telephone	telephone	NOUN
ital-2241	30	20	,	,	PUNCT
ital-2241	30	21	or	or	CCONJ
ital-2241	30	22	in	in	ADP
ital-2241	30	23	-	-	PUNCT
ital-2241	30	24	person	person	NOUN
ital-2241	30	25	were	be	AUX
ital-2241	30	26	instead	instead	ADV
ital-2241	30	27	delivered	deliver	VERB
ital-2241	30	28	via	via	ADP
ital-2241	30	29	i	i	PRON
ital-2241	30	30	m.	m.	VERB
ital-2241	30	31	this	this	PRON
ital-2241	30	32	likely	likely	ADV
ital-2241	30	33	contributed	contribute	VERB
ital-2241	30	34	to	to	ADP
ital-2241	30	35	the	the	DET
ital-2241	30	36	reduced	reduce	VERB
ital-2241	30	37	interruptions	interruption	NOUN
ital-2241	30	38	because	because	SCONJ
ital-2241	30	39	i	i	PRON
ital-2241	30	40	m	m	VERB
ital-2241	30	41	does	do	AUX
ital-2241	30	42	not	not	PART
ital-2241	30	43	require	require	VERB
ital-2241	30	44	full	full	ADJ
ital-2241	30	45	and	and	CCONJ
ital-2241	30	46	immediate	immediate	ADJ
ital-2241	30	47	attention	attention	NOUN
ital-2241	30	48	unlike	unlike	ADP
ital-2241	30	49	a	a	DET
ital-2241	30	50	phone	phone	NOUN
ital-2241	30	51	call	call	NOUN
ital-2241	30	52	or	or	CCONJ
ital-2241	30	53	face	face	NOUN
ital-2241	30	54	-	-	PUNCT
ital-2241	30	55	to	to	ADP
ital-2241	30	56	-	-	PUNCT
ital-2241	30	57	face	face	NOUN
ital-2241	30	58	communication	communication	NOUN
ital-2241	30	59	.	.	PUNCT
ital-2241	31	1	in	in	ADP
ital-2241	31	2	addition	addition	NOUN
ital-2241	31	3	,	,	PUNCT
ital-2241	31	4	i	i	PRON
ital-2241	31	5	m	m	VERB
ital-2241	31	6	study	study	NOUN
ital-2241	31	7	participants	participant	NOUN
ital-2241	31	8	reported	report	VERB
ital-2241	31	9	the	the	DET
ital-2241	31	10	ability	ability	NOUN
ital-2241	31	11	to	to	PART
ital-2241	31	12	negotiate	negotiate	VERB
ital-2241	31	13	their	their	PRON
ital-2241	31	14	availability	availability	NOUN
ital-2241	31	15	through	through	ADP
ital-2241	31	16	postponing	postpone	VERB
ital-2241	31	17	conversations	conversation	NOUN
ital-2241	31	18	,	,	PUNCT
ital-2241	31	19	information	information	NOUN
ital-2241	31	20	technology	technology	NOUN
ital-2241	31	21	and	and	CCONJ
ital-2241	31	22	libraries	library	NOUN
ital-2241	31	23	|	|	NOUN
ital-2241	31	24	september	september	PROPN
ital-2241	31	25	2012	2012	NUM
ital-2241	31	26	6	6	NUM
ital-2241	31	27	and	and	CCONJ
ital-2241	31	28	these	these	DET
ital-2241	31	29	findings	finding	NOUN
ital-2241	31	30	support	support	VERB
ital-2241	31	31	earlier	early	ADJ
ital-2241	31	32	studies	study	NOUN
ital-2241	31	33	suggesting	suggest	VERB
ital-2241	31	34	i	i	PRON
ital-2241	31	35	m	m	VERB
ital-2241	31	36	is	be	AUX
ital-2241	31	37	less	less	ADV
ital-2241	31	38	intrusive	intrusive	ADJ
ital-2241	31	39	than	than	ADP
ital-2241	31	40	traditional	traditional	ADJ
ital-2241	31	41	communication	communication	NOUN
ital-2241	31	42	methods	method	NOUN
ital-2241	31	43	for	for	ADP
ital-2241	31	44	determining	determine	VERB
ital-2241	31	45	availability	availability	NOUN
ital-2241	31	46	of	of	ADP
ital-2241	31	47	coworkers.6	coworkers.6	NOUN
ital-2241	31	48	a	a	DET
ital-2241	31	49	number	number	NOUN
ital-2241	31	50	of	of	ADP
ital-2241	31	51	research	research	NOUN
ital-2241	31	52	studies	study	NOUN
ital-2241	31	53	show	show	VERB
ital-2241	31	54	that	that	SCONJ
ital-2241	31	55	i	i	PRON
ital-2241	31	56	m	m	VERB
ital-2241	31	57	improves	improve	VERB
ital-2241	31	58	teamwork	teamwork	NOUN
ital-2241	31	59	and	and	CCONJ
ital-2241	31	60	is	be	AUX
ital-2241	31	61	useful	useful	ADJ
ital-2241	31	62	for	for	ADP
ital-2241	31	63	discussing	discuss	VERB
ital-2241	31	64	complex	complex	ADJ
ital-2241	31	65	tasks	task	NOUN
ital-2241	31	66	.	.	PUNCT
ital-2241	32	1	huang	huang	PROPN
ital-2241	32	2	,	,	PUNCT
ital-2241	32	3	hung	hung	PROPN
ital-2241	32	4	,	,	PUNCT
ital-2241	32	5	and	and	CCONJ
ital-2241	32	6	chen	chen	PROPN
ital-2241	32	7	compared	compare	VERB
ital-2241	32	8	the	the	DET
ital-2241	32	9	effectiveness	effectiveness	NOUN
ital-2241	32	10	of	of	ADP
ital-2241	32	11	email	email	NOUN
ital-2241	32	12	and	and	CCONJ
ital-2241	32	13	i	i	PRON
ital-2241	32	14	m	m	VERB
ital-2241	32	15	and	and	CCONJ
ital-2241	32	16	the	the	DET
ital-2241	32	17	number	number	NOUN
ital-2241	32	18	of	of	ADP
ital-2241	32	19	new	new	ADJ
ital-2241	32	20	ideas	idea	NOUN
ital-2241	32	21	;	;	PUNCT
ital-2241	32	22	they	they	PRON
ital-2241	32	23	found	find	VERB
ital-2241	32	24	that	that	SCONJ
ital-2241	32	25	groups	group	NOUN
ital-2241	32	26	utilizing	utilize	VERB
ital-2241	32	27	i	i	PRON
ital-2241	32	28	m	m	AUX
ital-2241	32	29	generated	generate	VERB
ital-2241	32	30	more	more	ADJ
ital-2241	32	31	ideas	idea	NOUN
ital-2241	32	32	than	than	ADP
ital-2241	32	33	the	the	DET
ital-2241	32	34	email	email	NOUN
ital-2241	32	35	groups.7	groups.7	NOUN
ital-2241	32	36	they	they	PRON
ital-2241	32	37	suggested	suggest	VERB
ital-2241	32	38	that	that	SCONJ
ital-2241	32	39	the	the	DET
ital-2241	32	40	spontaneous	spontaneous	ADJ
ital-2241	32	41	and	and	CCONJ
ital-2241	32	42	rapid	rapid	ADJ
ital-2241	32	43	interchanges	interchange	NOUN
ital-2241	32	44	typical	typical	ADJ
ital-2241	32	45	of	of	ADP
ital-2241	32	46	i	i	PROPN
ital-2241	32	47	m	m	VERB
ital-2241	32	48	facilitates	facilitate	VERB
ital-2241	32	49	brainstorming	brainstorm	VERB
ital-2241	32	50	between	between	ADP
ital-2241	32	51	team	team	NOUN
ital-2241	32	52	members	member	NOUN
ital-2241	32	53	.	.	PUNCT
ital-2241	33	1	the	the	DET
ital-2241	33	2	information	information	NOUN
ital-2241	33	3	that	that	PRON
ital-2241	33	4	is	be	AUX
ital-2241	33	5	uniquely	uniquely	ADV
ital-2241	33	6	visible	visible	ADJ
ital-2241	33	7	through	through	ADP
ital-2241	33	8	i	i	NOUN
ital-2241	33	9	m	m	VERB
ital-2241	33	10	and	and	CCONJ
ital-2241	33	11	the	the	DET
ital-2241	33	12	ease	ease	NOUN
ital-2241	33	13	of	of	ADP
ital-2241	33	14	sending	send	VERB
ital-2241	33	15	messages	message	NOUN
ital-2241	33	16	help	help	VERB
ital-2241	33	17	create	create	VERB
ital-2241	33	18	opportunities	opportunity	NOUN
ital-2241	33	19	for	for	ADP
ital-2241	33	20	spontaneous	spontaneous	ADJ
ital-2241	33	21	dialog	dialog	NOUN
ital-2241	33	22	.	.	PUNCT
ital-2241	34	1	this	this	PRON
ital-2241	34	2	is	be	AUX
ital-2241	34	3	supported	support	VERB
ital-2241	34	4	by	by	ADP
ital-2241	34	5	a	a	DET
ital-2241	34	6	study	study	NOUN
ital-2241	34	7	by	by	ADP
ital-2241	34	8	quan	quan	PROPN
ital-2241	34	9	-	-	PUNCT
ital-2241	34	10	haase	haase	NOUN
ital-2241	34	11	,	,	PUNCT
ital-2241	34	12	cothrel	cothrel	NOUN
ital-2241	34	13	,	,	PUNCT
ital-2241	34	14	and	and	CCONJ
ital-2241	34	15	wellman	wellman	NOUN
ital-2241	34	16	,	,	PUNCT
ital-2241	34	17	which	which	PRON
ital-2241	34	18	found	find	VERB
ital-2241	34	19	i	i	PRON
ital-2241	34	20	m	m	AUX
ital-2241	34	21	promotes	promote	VERB
ital-2241	34	22	team	team	NOUN
ital-2241	34	23	interaction	interaction	NOUN
ital-2241	34	24	by	by	ADP
ital-2241	34	25	indicating	indicate	VERB
ital-2241	34	26	the	the	DET
ital-2241	34	27	likelihood	likelihood	NOUN
ital-2241	34	28	of	of	ADP
ital-2241	34	29	a	a	DET
ital-2241	34	30	faster	fast	ADV
ital-2241	34	31	response.8	response.8	PROPN
ital-2241	34	32	ou	ou	ADP
ital-2241	34	33	et	et	PROPN
ital-2241	34	34	al	al	PROPN
ital-2241	34	35	.	.	PROPN
ital-2241	35	1	also	also	ADV
ital-2241	35	2	suggest	suggest	VERB
ital-2241	35	3	i	i	PRON
ital-2241	35	4	m	m	AUX
ital-2241	35	5	has	have	VERB
ital-2241	35	6	“	"	PUNCT
ital-2241	35	7	potential	potential	ADJ
ital-2241	35	8	to	to	PART
ital-2241	35	9	empower	empower	VERB
ital-2241	35	10	teamwork	teamwork	NOUN
ital-2241	35	11	by	by	ADP
ital-2241	35	12	establishing	establish	VERB
ital-2241	35	13	social	social	ADJ
ital-2241	35	14	networks	network	NOUN
ital-2241	35	15	and	and	CCONJ
ital-2241	35	16	facilitating	facilitate	VERB
ital-2241	35	17	knowledge	knowledge	NOUN
ital-2241	35	18	sharing	sharing	NOUN
ital-2241	35	19	among	among	ADP
ital-2241	35	20	organizational	organizational	ADJ
ital-2241	35	21	members	member	NOUN
ital-2241	35	22	.	.	PUNCT
ital-2241	35	23	”9	”9	SPACE
ital-2241	36	1	i	i	PRON
ital-2241	36	2	m	m	VERB
ital-2241	36	3	can	can	AUX
ital-2241	36	4	enhance	enhance	VERB
ital-2241	36	5	the	the	DET
ital-2241	36	6	social	social	ADJ
ital-2241	36	7	connectedness	connectedness	NOUN
ital-2241	36	8	of	of	ADP
ital-2241	36	9	coworkers	coworker	NOUN
ital-2241	36	10	through	through	ADP
ital-2241	36	11	its	its	PRON
ital-2241	36	12	focus	focus	NOUN
ital-2241	36	13	on	on	ADP
ital-2241	36	14	contact	contact	NOUN
ital-2241	36	15	lists	list	NOUN
ital-2241	36	16	and	and	CCONJ
ital-2241	36	17	instant	instant	ADJ
ital-2241	36	18	,	,	PUNCT
ital-2241	36	19	opportunistic	opportunistic	ADJ
ital-2241	36	20	interactivity	interactivity	NOUN
ital-2241	36	21	.	.	PUNCT
ital-2241	37	1	the	the	DET
ital-2241	37	2	informal	informal	ADJ
ital-2241	37	3	and	and	CCONJ
ital-2241	37	4	personalized	personalized	ADJ
ital-2241	37	5	nature	nature	NOUN
ital-2241	37	6	of	of	ADP
ital-2241	37	7	i	i	PRON
ital-2241	37	8	m	m	VERB
ital-2241	37	9	allows	allow	VERB
ital-2241	37	10	workers	worker	NOUN
ital-2241	37	11	to	to	PART
ital-2241	37	12	build	build	VERB
ital-2241	37	13	relationships	relationship	NOUN
ital-2241	37	14	while	while	SCONJ
ital-2241	37	15	promoting	promote	VERB
ital-2241	37	16	the	the	DET
ital-2241	37	17	sharing	sharing	NOUN
ital-2241	37	18	of	of	ADP
ital-2241	37	19	information	information	NOUN
ital-2241	37	20	.	.	PUNCT
ital-2241	38	1	cho	cho	NOUN
ital-2241	38	2	,	,	PUNCT
ital-2241	38	3	trier	tri	ADJ
ital-2241	38	4	,	,	PUNCT
ital-2241	38	5	and	and	CCONJ
ital-2241	38	6	kim	kim	PROPN
ital-2241	38	7	suggest	suggest	VERB
ital-2241	38	8	that	that	SCONJ
ital-2241	38	9	the	the	DET
ital-2241	38	10	use	use	NOUN
ital-2241	38	11	of	of	ADP
ital-2241	38	12	i	i	NOUN
ital-2241	38	13	m	m	VERB
ital-2241	38	14	as	as	ADP
ital-2241	38	15	a	a	DET
ital-2241	38	16	communication	communication	NOUN
ital-2241	38	17	tool	tool	NOUN
ital-2241	38	18	encourages	encourage	VERB
ital-2241	38	19	unplanned	unplanned	ADJ
ital-2241	38	20	virtual	virtual	ADJ
ital-2241	38	21	hallway	hallway	NOUN
ital-2241	38	22	discussions	discussion	NOUN
ital-2241	38	23	that	that	PRON
ital-2241	38	24	may	may	AUX
ital-2241	38	25	be	be	AUX
ital-2241	38	26	difficult	difficult	ADJ
ital-2241	38	27	for	for	ADP
ital-2241	38	28	those	those	PRON
ital-2241	38	29	located	locate	VERB
ital-2241	38	30	in	in	ADP
ital-2241	38	31	different	different	ADJ
ital-2241	38	32	parts	part	NOUN
ital-2241	38	33	of	of	ADP
ital-2241	38	34	a	a	DET
ital-2241	38	35	building	building	NOUN
ital-2241	38	36	,	,	PUNCT
ital-2241	38	37	campus	campus	NOUN
ital-2241	38	38	,	,	PUNCT
ital-2241	38	39	or	or	CCONJ
ital-2241	38	40	in	in	ADP
ital-2241	38	41	remote	remote	INTJ
ital-2241	39	1	locations.10	locations.10	INTJ
ital-2241	40	1	i	i	PRON
ital-2241	40	2	m	m	VERB
ital-2241	40	3	can	can	AUX
ital-2241	40	4	build	build	VERB
ital-2241	40	5	relationships	relationship	NOUN
ital-2241	40	6	between	between	ADP
ital-2241	40	7	teams	team	NOUN
ital-2241	40	8	and	and	CCONJ
ital-2241	40	9	organizations	organization	NOUN
ital-2241	40	10	where	where	SCONJ
ital-2241	40	11	members	member	NOUN
ital-2241	40	12	are	be	AUX
ital-2241	40	13	in	in	ADP
ital-2241	40	14	physically	physically	ADV
ital-2241	40	15	separated	separate	VERB
ital-2241	40	16	locations	location	NOUN
ital-2241	40	17	.	.	PUNCT
ital-2241	41	1	however	however	ADV
ital-2241	41	2	,	,	PUNCT
ital-2241	41	3	cho	cho	INTJ
ital-2241	41	4	,	,	PUNCT
ital-2241	41	5	trier	tri	ADJ
ital-2241	41	6	,	,	PUNCT
ital-2241	41	7	and	and	CCONJ
ital-2241	41	8	kim	kim	PROPN
ital-2241	41	9	also	also	ADV
ital-2241	41	10	note	note	VERB
ital-2241	41	11	that	that	SCONJ
ital-2241	41	12	i	i	PRON
ital-2241	41	13	m	m	VERB
ital-2241	41	14	is	be	AUX
ital-2241	41	15	more	more	ADV
ital-2241	41	16	successful	successful	ADJ
ital-2241	41	17	in	in	ADP
ital-2241	41	18	building	building	NOUN
ital-2241	41	19	relationships	relationship	NOUN
ital-2241	41	20	between	between	ADP
ital-2241	41	21	coworkers	coworker	NOUN
ital-2241	41	22	who	who	PRON
ital-2241	41	23	already	already	ADV
ital-2241	41	24	have	have	VERB
ital-2241	41	25	an	an	DET
ital-2241	41	26	existing	exist	VERB
ital-2241	41	27	relationship	relationship	NOUN
ital-2241	41	28	.	.	PUNCT
ital-2241	42	1	wu	wu	PROPN
ital-2241	43	1	et	et	PROPN
ital-2241	43	2	al	al	PROPN
ital-2241	43	3	.	.	PROPN
ital-2241	43	4	argue	argue	VERB
ital-2241	43	5	that	that	SCONJ
ital-2241	43	6	by	by	ADP
ital-2241	43	7	helping	help	VERB
ital-2241	43	8	to	to	PART
ital-2241	43	9	build	build	VERB
ital-2241	43	10	the	the	DET
ital-2241	43	11	social	social	ADJ
ital-2241	43	12	network	network	NOUN
ital-2241	43	13	within	within	ADP
ital-2241	43	14	the	the	DET
ital-2241	43	15	organization	organization	NOUN
ital-2241	43	16	,	,	PUNCT
ital-2241	43	17	instant	instant	ADJ
ital-2241	43	18	messaging	messaging	NOUN
ital-2241	43	19	can	can	AUX
ital-2241	43	20	contribute	contribute	VERB
ital-2241	43	21	to	to	ADP
ital-2241	43	22	increased	increase	VERB
ital-2241	43	23	productivity.11	productivity.11	ADV
ital-2241	43	24	several	several	ADJ
ital-2241	43	25	studies	study	NOUN
ital-2241	43	26	have	have	AUX
ital-2241	43	27	cautioned	caution	VERB
ital-2241	43	28	that	that	SCONJ
ital-2241	43	29	i	i	PRON
ital-2241	43	30	m	m	VERB
ital-2241	43	31	,	,	PUNCT
ital-2241	43	32	like	like	ADP
ital-2241	43	33	other	other	ADJ
ital-2241	43	34	forms	form	NOUN
ital-2241	43	35	of	of	ADP
ital-2241	43	36	communication	communication	NOUN
ital-2241	43	37	,	,	PUNCT
ital-2241	43	38	requires	require	VERB
ital-2241	43	39	organizational	organizational	ADJ
ital-2241	43	40	guidelines	guideline	NOUN
ital-2241	43	41	on	on	ADP
ital-2241	43	42	usage	usage	NOUN
ital-2241	43	43	and	and	CCONJ
ital-2241	43	44	best	good	ADJ
ital-2241	43	45	practices	practice	NOUN
ital-2241	43	46	.	.	PUNCT
ital-2241	44	1	mahatanankoon	mahatanankoon	NOUN
ital-2241	44	2	suggests	suggest	VERB
ital-2241	44	3	that	that	SCONJ
ital-2241	44	4	productivity	productivity	NOUN
ital-2241	44	5	or	or	CCONJ
ital-2241	44	6	job	job	NOUN
ital-2241	44	7	satisfaction	satisfaction	NOUN
ital-2241	44	8	may	may	AUX
ital-2241	44	9	decrease	decrease	VERB
ital-2241	44	10	without	without	ADP
ital-2241	44	11	policies	policy	NOUN
ital-2241	44	12	and	and	CCONJ
ital-2241	44	13	workplace	workplace	NOUN
ital-2241	44	14	norms	norm	NOUN
ital-2241	44	15	that	that	PRON
ital-2241	44	16	guide	guide	VERB
ital-2241	44	17	i	i	PRON
ital-2241	44	18	m	m	VERB
ital-2241	44	19	use.12	use.12	ADJ
ital-2241	44	20	other	other	ADJ
ital-2241	44	21	research	research	NOUN
ital-2241	44	22	indicates	indicate	VERB
ital-2241	44	23	that	that	DET
ital-2241	44	24	personality	personality	NOUN
ital-2241	44	25	,	,	PUNCT
ital-2241	44	26	employee	employee	NOUN
ital-2241	44	27	status	status	NOUN
ital-2241	44	28	,	,	PUNCT
ital-2241	44	29	and	and	CCONJ
ital-2241	44	30	working	work	VERB
ital-2241	44	31	style	style	NOUN
ital-2241	44	32	may	may	AUX
ital-2241	44	33	affect	affect	VERB
ital-2241	44	34	the	the	DET
ital-2241	44	35	usefulness	usefulness	NOUN
ital-2241	44	36	of	of	ADP
ital-2241	44	37	i	i	NOUN
ital-2241	44	38	m	m	VERB
ital-2241	44	39	for	for	ADP
ital-2241	44	40	individual	individual	ADJ
ital-2241	44	41	employees.13	employees.13	NOUN
ital-2241	44	42	some	some	DET
ital-2241	44	43	workers	worker	NOUN
ital-2241	44	44	may	may	AUX
ital-2241	44	45	find	find	VERB
ital-2241	44	46	the	the	DET
ital-2241	44	47	multitasking	multitaske	VERB
ital-2241	44	48	nature	nature	NOUN
ital-2241	44	49	of	of	ADP
ital-2241	44	50	i	i	NOUN
ital-2241	44	51	m	m	VERB
ital-2241	44	52	to	to	PART
ital-2241	44	53	work	work	VERB
ital-2241	44	54	in	in	ADP
ital-2241	44	55	their	their	PRON
ital-2241	44	56	favor	favor	NOUN
ital-2241	44	57	while	while	SCONJ
ital-2241	44	58	those	those	PRON
ital-2241	44	59	who	who	PRON
ital-2241	44	60	prefer	prefer	VERB
ital-2241	44	61	sequential	sequential	ADJ
ital-2241	44	62	task	task	NOUN
ital-2241	44	63	completion	completion	NOUN
ital-2241	44	64	may	may	AUX
ital-2241	44	65	find	find	VERB
ital-2241	44	66	i	i	PRON
ital-2241	44	67	m	m	VERB
ital-2241	44	68	disruptive	disruptive	ADJ
ital-2241	44	69	.	.	PUNCT
ital-2241	45	1	the	the	DET
ital-2241	45	2	hierarchy	hierarchy	NOUN
ital-2241	45	3	of	of	ADP
ital-2241	45	4	work	work	NOUN
ital-2241	45	5	relationships	relationship	NOUN
ital-2241	45	6	and	and	CCONJ
ital-2241	45	7	the	the	DET
ital-2241	45	8	nature	nature	NOUN
ital-2241	45	9	of	of	ADP
ital-2241	45	10	managerial	managerial	ADJ
ital-2241	45	11	styles	style	NOUN
ital-2241	45	12	are	be	AUX
ital-2241	45	13	likely	likely	ADJ
ital-2241	45	14	to	to	PART
ital-2241	45	15	have	have	VERB
ital-2241	45	16	an	an	DET
ital-2241	45	17	impact	impact	NOUN
ital-2241	45	18	on	on	ADP
ital-2241	45	19	the	the	DET
ital-2241	45	20	use	use	NOUN
ital-2241	45	21	of	of	ADP
ital-2241	45	22	i	i	NOUN
ital-2241	45	23	m	m	VERB
ital-2241	45	24	as	as	ADV
ital-2241	45	25	well	well	ADV
ital-2241	45	26	.	.	PUNCT
ital-2241	46	1	while	while	SCONJ
ital-2241	46	2	there	there	PRON
ital-2241	46	3	are	be	VERB
ital-2241	46	4	no	no	DET
ital-2241	46	5	research	research	NOUN
ital-2241	46	6	findings	finding	NOUN
ital-2241	46	7	associated	associate	VERB
ital-2241	46	8	with	with	ADP
ital-2241	46	9	the	the	DET
ital-2241	46	10	use	use	NOUN
ital-2241	46	11	of	of	ADP
ital-2241	46	12	i	i	NOUN
ital-2241	46	13	m	m	VERB
ital-2241	46	14	for	for	ADP
ital-2241	46	15	internal	internal	ADJ
ital-2241	46	16	communication	communication	NOUN
ital-2241	46	17	within	within	ADP
ital-2241	46	18	libraries	library	NOUN
ital-2241	46	19	,	,	PUNCT
ital-2241	46	20	there	there	PRON
ital-2241	46	21	are	be	VERB
ital-2241	46	22	articles	article	NOUN
ital-2241	46	23	encouraging	encourage	VERB
ital-2241	46	24	its	its	PRON
ital-2241	46	25	use	use	NOUN
ital-2241	46	26	.	.	PUNCT
ital-2241	47	1	breeding	breeding	NOUN
ital-2241	47	2	writes	write	VERB
ital-2241	47	3	of	of	ADP
ital-2241	47	4	the	the	DET
ital-2241	47	5	potential	potential	NOUN
ital-2241	47	6	for	for	SCONJ
ital-2241	47	7	i	i	PRON
ital-2241	47	8	m	m	AUX
ital-2241	47	9	to	to	PART
ital-2241	47	10	bring	bring	VERB
ital-2241	47	11	about	about	ADP
ital-2241	47	12	“	"	PUNCT
ital-2241	47	13	a	a	DET
ital-2241	47	14	level	level	NOUN
ital-2241	47	15	of	of	ADP
ital-2241	47	16	collaboration	collaboration	NOUN
ital-2241	47	17	that	that	PRON
ital-2241	47	18	only	only	ADV
ital-2241	47	19	rarely	rarely	ADV
ital-2241	47	20	occurs	occur	VERB
ital-2241	47	21	with	with	ADP
ital-2241	47	22	the	the	DET
ital-2241	47	23	store	store	NOUN
ital-2241	47	24	-	-	PUNCT
ital-2241	47	25	and	and	CCONJ
ital-2241	47	26	-	-	PUNCT
ital-2241	47	27	forward	forward	NOUN
ital-2241	47	28	model	model	NOUN
ital-2241	47	29	of	of	ADP
ital-2241	47	30	traditional	traditional	ADJ
ital-2241	47	31	e	e	NOUN
ital-2241	47	32	-	-	NOUN
ital-2241	47	33	mail	mail	NOUN
ital-2241	47	34	.	.	PUNCT
ital-2241	48	1	”14	”14	PROPN
ital-2241	48	2	fink	fink	PROPN
ital-2241	48	3	provides	provide	VERB
ital-2241	48	4	a	a	DET
ital-2241	48	5	concise	concise	ADJ
ital-2241	48	6	introduction	introduction	NOUN
ital-2241	48	7	to	to	ADP
ital-2241	48	8	the	the	DET
ital-2241	48	9	advantages	advantage	NOUN
ital-2241	48	10	of	of	ADP
ital-2241	48	11	using	use	VERB
ital-2241	48	12	internal	internal	ADJ
ital-2241	48	13	i	i	PRON
ital-2241	48	14	m	m	VERB
ital-2241	48	15	for	for	ADP
ital-2241	48	16	communication	communication	NOUN
ital-2241	48	17	between	between	ADP
ital-2241	48	18	library	library	NOUN
ital-2241	48	19	staff.15	staff.15	PROPN
ital-2241	48	20	in	in	ADP
ital-2241	48	21	addition	addition	NOUN
ital-2241	48	22	,	,	PUNCT
ital-2241	48	23	he	he	PRON
ital-2241	48	24	provides	provide	VERB
ital-2241	48	25	an	an	DET
ital-2241	48	26	overview	overview	NOUN
ital-2241	48	27	of	of	ADP
ital-2241	48	28	the	the	DET
ital-2241	48	29	implementation	implementation	NOUN
ital-2241	48	30	and	and	CCONJ
ital-2241	48	31	success	success	NOUN
ital-2241	48	32	of	of	ADP
ital-2241	48	33	the	the	DET
ital-2241	48	34	openfire	openfire	NOUN
ital-2241	48	35	-	-	PUNCT
ital-2241	48	36	based	base	VERB
ital-2241	48	37	i	i	PRON
ital-2241	48	38	m	m	VERB
ital-2241	48	39	network	network	NOUN
ital-2241	48	40	at	at	ADP
ital-2241	48	41	mcmaster	mcmaster	PROPN
ital-2241	48	42	university	university	PROPN
ital-2241	48	43	.	.	PUNCT
ital-2241	49	1	extending	extend	VERB
ital-2241	49	2	i	i	PRON
ital-2241	49	3	m	m	VERB
ital-2241	49	4	beyond	beyond	ADP
ital-2241	49	5	the	the	DET
ital-2241	49	6	reference	reference	NOUN
ital-2241	49	7	desk	desk	NOUN
ital-2241	49	8	|	|	NOUN
ital-2241	49	9	chan	chan	PROPN
ital-2241	49	10	,	,	PUNCT
ital-2241	49	11	ly	ly	INTJ
ital-2241	49	12	,	,	PUNCT
ital-2241	49	13	and	and	CCONJ
ital-2241	49	14	meulemans	meuleman	NOUN
ital-2241	49	15	7	7	NUM
ital-2241	49	16	success	success	NOUN
ital-2241	49	17	of	of	ADP
ital-2241	49	18	chat	chat	NOUN
ital-2241	49	19	reference	reference	NOUN
ital-2241	49	20	in	in	ADP
ital-2241	49	21	libraries	library	NOUN
ital-2241	49	22	im	im	PROPN
ital-2241	49	23	-	-	PUNCT
ital-2241	49	24	based	base	VERB
ital-2241	49	25	chat	chat	NOUN
ital-2241	49	26	reference	reference	NOUN
ital-2241	49	27	gives	give	VERB
ital-2241	49	28	libraries	library	NOUN
ital-2241	49	29	the	the	DET
ital-2241	49	30	means	mean	NOUN
ital-2241	49	31	to	to	PART
ital-2241	49	32	more	more	ADV
ital-2241	49	33	easily	easily	ADV
ital-2241	49	34	offer	offer	VERB
ital-2241	49	35	low	low	ADJ
ital-2241	49	36	-	-	PUNCT
ital-2241	49	37	cost	cost	NOUN
ital-2241	49	38	delivery	delivery	NOUN
ital-2241	49	39	of	of	ADP
ital-2241	49	40	synchronous	synchronous	ADJ
ital-2241	49	41	,	,	PUNCT
ital-2241	49	42	real	real	ADJ
ital-2241	49	43	-	-	PUNCT
ital-2241	49	44	time	time	NOUN
ital-2241	49	45	research	research	NOUN
ital-2241	49	46	assistance	assistance	NOUN
ital-2241	49	47	to	to	ADP
ital-2241	49	48	their	their	PRON
ital-2241	49	49	users	user	NOUN
ital-2241	49	50	,	,	PUNCT
ital-2241	49	51	commonly	commonly	ADV
ital-2241	49	52	referred	refer	VERB
ital-2241	49	53	to	to	ADP
ital-2241	49	54	as	as	ADP
ital-2241	49	55	“	"	PUNCT
ital-2241	49	56	chat	chat	VERB
ital-2241	49	57	reference	reference	NOUN
ital-2241	49	58	.	.	PUNCT
ital-2241	49	59	”	"	PUNCT
ital-2241	50	1	although	although	SCONJ
ital-2241	50	2	libraries	library	NOUN
ital-2241	50	3	have	have	AUX
ital-2241	50	4	used	use	VERB
ital-2241	50	5	i	i	PRON
ital-2241	50	6	m	m	VERB
ital-2241	50	7	for	for	ADP
ital-2241	50	8	the	the	DET
ital-2241	50	9	last	last	ADJ
ital-2241	50	10	decade	decade	NOUN
ital-2241	50	11	and	and	CCONJ
ital-2241	50	12	many	many	ADJ
ital-2241	50	13	currently	currently	ADV
ital-2241	50	14	subscribe	subscribe	VERB
ital-2241	50	15	to	to	PART
ital-2241	50	16	questionpoint	questionpoint	VERB
ital-2241	50	17	,	,	PUNCT
ital-2241	50	18	a	a	DET
ital-2241	50	19	collaborative	collaborative	ADJ
ital-2241	50	20	virtual	virtual	ADJ
ital-2241	50	21	reference	reference	NOUN
ital-2241	50	22	service	service	NOUN
ital-2241	50	23	through	through	ADP
ital-2241	50	24	oclc	oclc	PROPN
ital-2241	50	25	,	,	PUNCT
ital-2241	50	26	two	two	NUM
ital-2241	50	27	newer	new	ADJ
ital-2241	50	28	online	online	ADJ
ital-2241	50	29	services	service	NOUN
ital-2241	50	30	helped	help	VERB
ital-2241	50	31	propel	propel	VERB
ital-2241	50	32	the	the	DET
ital-2241	50	33	growth	growth	NOUN
ital-2241	50	34	of	of	ADP
ital-2241	50	35	im	im	PROPN
ital-2241	50	36	-	-	PUNCT
ital-2241	50	37	based	base	VERB
ital-2241	50	38	chat	chat	PROPN
ital-2241	50	39	reference	reference	NOUN
ital-2241	50	40	.	.	PUNCT
ital-2241	51	1	first	first	ADV
ital-2241	51	2	available	available	ADJ
ital-2241	51	3	in	in	ADP
ital-2241	51	4	2006	2006	NUM
ital-2241	51	5	,	,	PUNCT
ital-2241	51	6	the	the	DET
ital-2241	51	7	web	web	NOUN
ital-2241	51	8	-	-	PUNCT
ital-2241	51	9	based	base	VERB
ital-2241	51	10	meebo	meebo	PROPN
ital-2241	51	11	(	(	PUNCT
ital-2241	51	12	www.meebo.com	www.meebo.com	PROPN
ital-2241	51	13	)	)	PUNCT
ital-2241	51	14	made	make	VERB
ital-2241	51	15	it	it	PRON
ital-2241	51	16	much	much	ADV
ital-2241	51	17	easier	easy	ADJ
ital-2241	51	18	to	to	PART
ital-2241	51	19	use	use	VERB
ital-2241	51	20	i	i	PRON
ital-2241	51	21	m	m	VERB
ital-2241	51	22	for	for	ADP
ital-2241	51	23	localized	localize	VERB
ital-2241	51	24	chat	chat	NOUN
ital-2241	51	25	reference	reference	NOUN
ital-2241	51	26	because	because	SCONJ
ital-2241	51	27	library	library	NOUN
ital-2241	51	28	patrons	patron	NOUN
ital-2241	51	29	were	be	AUX
ital-2241	51	30	no	no	ADV
ital-2241	51	31	longer	long	ADV
ital-2241	51	32	required	require	VERB
ital-2241	51	33	to	to	PART
ital-2241	51	34	have	have	VERB
ital-2241	51	35	accounts	account	NOUN
ital-2241	51	36	on	on	ADP
ital-2241	51	37	a	a	DET
ital-2241	51	38	proprietary	proprietary	ADJ
ital-2241	51	39	network	network	NOUN
ital-2241	51	40	,	,	PUNCT
ital-2241	51	41	such	such	ADJ
ital-2241	51	42	as	as	ADP
ital-2241	51	43	aol	aol	NOUN
ital-2241	51	44	or	or	CCONJ
ital-2241	51	45	yahoo	yahoo	PROPN
ital-2241	51	46	,	,	PUNCT
ital-2241	51	47	to	to	PART
ital-2241	51	48	communicate	communicate	VERB
ital-2241	51	49	with	with	ADP
ital-2241	51	50	librarians.16	librarians.16	PROPN
ital-2241	51	51	instead	instead	ADV
ital-2241	51	52	,	,	PUNCT
ital-2241	51	53	meebo	meebo	PROPN
ital-2241	51	54	provided	provide	VERB
ital-2241	51	55	web	web	NOUN
ital-2241	51	56	widgets	widget	NOUN
ital-2241	51	57	that	that	PRON
ital-2241	51	58	allowed	allow	VERB
ital-2241	51	59	users	user	NOUN
ital-2241	51	60	to	to	PART
ital-2241	51	61	chat	chat	VERB
ital-2241	51	62	via	via	ADP
ital-2241	51	63	the	the	DET
ital-2241	51	64	web	web	NOUN
ital-2241	51	65	browser	browser	NOUN
ital-2241	51	66	.	.	PUNCT
ital-2241	52	1	libraries	library	NOUN
ital-2241	52	2	could	could	AUX
ital-2241	52	3	easily	easily	ADV
ital-2241	52	4	embed	embed	VERB
ital-2241	52	5	these	these	DET
ital-2241	52	6	widgets	widget	NOUN
ital-2241	52	7	throughout	throughout	ADP
ital-2241	52	8	their	their	PRON
ital-2241	52	9	website	website	NOUN
ital-2241	52	10	and	and	CCONJ
ital-2241	52	11	unlike	unlike	ADP
ital-2241	52	12	questionpoint	questionpoint	NOUN
ital-2241	52	13	,	,	PUNCT
ital-2241	52	14	meebo	meebo	PROPN
ital-2241	52	15	is	be	AUX
ital-2241	52	16	free	free	ADJ
ital-2241	52	17	and	and	CCONJ
ital-2241	52	18	does	do	AUX
ital-2241	52	19	not	not	PART
ital-2241	52	20	require	require	VERB
ital-2241	52	21	a	a	DET
ital-2241	52	22	subscription	subscription	NOUN
ital-2241	52	23	.	.	PUNCT
ital-2241	53	1	librarians	librarian	NOUN
ital-2241	53	2	could	could	AUX
ital-2241	53	3	answer	answer	VERB
ital-2241	53	4	questions	question	NOUN
ital-2241	53	5	using	use	VERB
ital-2241	53	6	either	either	CCONJ
ital-2241	53	7	their	their	PRON
ital-2241	53	8	account	account	NOUN
ital-2241	53	9	on	on	ADP
ital-2241	53	10	meebo	meebo	PROPN
ital-2241	53	11	’s	’s	PART
ital-2241	53	12	website	website	NOUN
ital-2241	53	13	or	or	CCONJ
ital-2241	53	14	by	by	ADP
ital-2241	53	15	logging	log	VERB
ital-2241	53	16	-	-	PUNCT
ital-2241	53	17	in	in	NOUN
ital-2241	53	18	with	with	ADP
ital-2241	53	19	a	a	DET
ital-2241	53	20	locally	locally	ADV
ital-2241	53	21	installed	instal	VERB
ital-2241	53	22	instant	instant	ADJ
ital-2241	53	23	messaging	messaging	NOUN
ital-2241	53	24	client	client	NOUN
ital-2241	53	25	.	.	PUNCT
ital-2241	54	1	in	in	ADP
ital-2241	54	2	comparison	comparison	NOUN
ital-2241	54	3	to	to	ADP
ital-2241	54	4	im	im	PROPN
ital-2241	54	5	-	-	PUNCT
ital-2241	54	6	based	base	VERB
ital-2241	54	7	chat	chat	PROPN
ital-2241	54	8	reference	reference	NOUN
ital-2241	54	9	,	,	PUNCT
ital-2241	54	10	a	a	DET
ital-2241	54	11	number	number	NOUN
ital-2241	54	12	of	of	ADP
ital-2241	54	13	libraries	library	NOUN
ital-2241	54	14	also	also	ADV
ital-2241	54	15	found	find	VERB
ital-2241	54	16	questionpoint	questionpoint	NOUN
ital-2241	54	17	difficult	difficult	ADJ
ital-2241	54	18	to	to	PART
ital-2241	54	19	use	use	VERB
ital-2241	54	20	due	due	ADP
ital-2241	54	21	to	to	ADP
ital-2241	54	22	its	its	PRON
ital-2241	54	23	complexity	complexity	NOUN
ital-2241	54	24	and	and	CCONJ
ital-2241	54	25	awkward	awkward	ADJ
ital-2241	54	26	interface.17	interface.17	PROPN
ital-2241	54	27	in	in	ADP
ital-2241	54	28	2008	2008	NUM
ital-2241	54	29	,	,	PUNCT
ital-2241	54	30	libraryh3lp	libraryh3lp	NOUN
ital-2241	54	31	(	(	PUNCT
ital-2241	54	32	http://libraryh3lp.com	http://libraryh3lp.com	X
ital-2241	54	33	)	)	PUNCT
ital-2241	54	34	pushed	push	VERB
ital-2241	54	35	the	the	DET
ital-2241	54	36	growth	growth	NOUN
ital-2241	54	37	of	of	ADP
ital-2241	54	38	im	im	PROPN
ital-2241	54	39	-	-	PUNCT
ital-2241	54	40	based	base	VERB
ital-2241	54	41	chat	chat	PROPN
ital-2241	54	42	reference	reference	NOUN
ital-2241	54	43	even	even	ADV
ital-2241	54	44	further	far	ADV
ital-2241	54	45	because	because	SCONJ
ital-2241	54	46	it	it	PRON
ital-2241	54	47	offered	offer	VERB
ital-2241	54	48	a	a	DET
ital-2241	54	49	low	low	ADJ
ital-2241	54	50	-	-	PUNCT
ital-2241	54	51	cost	cost	NOUN
ital-2241	54	52	,	,	PUNCT
ital-2241	54	53	library	library	NOUN
ital-2241	54	54	-	-	PUNCT
ital-2241	54	55	specific	specific	ADJ
ital-2241	54	56	service	service	NOUN
ital-2241	54	57	that	that	PRON
ital-2241	54	58	required	require	VERB
ital-2241	54	59	little	little	ADJ
ital-2241	54	60	technical	technical	ADJ
ital-2241	54	61	expertise	expertise	NOUN
ital-2241	54	62	to	to	PART
ital-2241	54	63	implement	implement	VERB
ital-2241	54	64	and	and	CCONJ
ital-2241	54	65	operate	operate	VERB
ital-2241	54	66	.	.	PUNCT
ital-2241	55	1	libraryh3lp	libraryh3lp	PROPN
ital-2241	55	2	improved	improve	VERB
ital-2241	55	3	on	on	ADP
ital-2241	55	4	the	the	DET
ital-2241	55	5	meebo	meebo	PROPN
ital-2241	55	6	model	model	NOUN
ital-2241	55	7	by	by	ADP
ital-2241	55	8	adding	add	VERB
ital-2241	55	9	features	feature	NOUN
ital-2241	55	10	such	such	ADJ
ital-2241	55	11	as	as	ADP
ital-2241	55	12	queues	queue	NOUN
ital-2241	55	13	,	,	PUNCT
ital-2241	55	14	multi	multi	ADJ
ital-2241	55	15	-	-	ADJ
ital-2241	55	16	user	user	ADJ
ital-2241	55	17	accounts	account	NOUN
ital-2241	55	18	,	,	PUNCT
ital-2241	55	19	and	and	CCONJ
ital-2241	56	1	assessment	assessment	NOUN
ital-2241	56	2	tools.18	tools.18	NOUN
ital-2241	56	3	i	i	PRON
ital-2241	56	4	m	m	VERB
ital-2241	56	5	adds	add	VERB
ital-2241	56	6	a	a	DET
ital-2241	56	7	more	more	ADV
ital-2241	56	8	informal	informal	ADJ
ital-2241	56	9	means	mean	NOUN
ital-2241	56	10	of	of	ADP
ital-2241	56	11	interaction	interaction	NOUN
ital-2241	56	12	that	that	PRON
ital-2241	56	13	helps	help	VERB
ital-2241	56	14	librarians	librarian	NOUN
ital-2241	56	15	build	build	VERB
ital-2241	56	16	relationships	relationship	NOUN
ital-2241	56	17	with	with	ADP
ital-2241	56	18	their	their	PRON
ital-2241	56	19	users	user	NOUN
ital-2241	56	20	.	.	PUNCT
ital-2241	57	1	several	several	ADJ
ital-2241	57	2	recent	recent	ADJ
ital-2241	57	3	studies	study	NOUN
ital-2241	57	4	have	have	AUX
ital-2241	57	5	shown	show	VERB
ital-2241	57	6	that	that	SCONJ
ital-2241	57	7	users	user	NOUN
ital-2241	57	8	respond	respond	VERB
ital-2241	57	9	positively	positively	ADV
ital-2241	57	10	to	to	ADP
ital-2241	57	11	the	the	DET
ital-2241	57	12	use	use	NOUN
ital-2241	57	13	of	of	ADP
ital-2241	57	14	i	i	NOUN
ital-2241	57	15	m	m	VERB
ital-2241	57	16	for	for	ADP
ital-2241	57	17	chat	chat	NOUN
ital-2241	57	18	reference	reference	NOUN
ital-2241	57	19	.	.	PUNCT
ital-2241	58	1	the	the	DET
ital-2241	58	2	illinois	illinois	PROPN
ital-2241	58	3	state	state	PROPN
ital-2241	58	4	university	university	PROPN
ital-2241	58	5	milner	milner	PROPN
ital-2241	58	6	library	library	NOUN
ital-2241	58	7	found	find	VERB
ital-2241	58	8	that	that	SCONJ
ital-2241	58	9	switching	switch	VERB
ital-2241	58	10	from	from	ADP
ital-2241	58	11	its	its	PRON
ital-2241	58	12	older	old	ADJ
ital-2241	58	13	chat	chat	VERB
ital-2241	58	14	reference	reference	NOUN
ital-2241	58	15	software	software	NOUN
ital-2241	58	16	to	to	ADP
ital-2241	58	17	i	i	PRON
ital-2241	58	18	m	m	AUX
ital-2241	58	19	increased	increase	VERB
ital-2241	58	20	transactions	transaction	NOUN
ital-2241	58	21	by	by	ADP
ital-2241	58	22	161	161	NUM
ital-2241	58	23	percent	percent	NOUN
ital-2241	58	24	within	within	ADP
ital-2241	58	25	one	one	NUM
ital-2241	58	26	year.19	year.19	NOUN
ital-2241	58	27	with	with	ADP
ital-2241	58	28	the	the	DET
ital-2241	58	29	introduction	introduction	NOUN
ital-2241	58	30	of	of	ADP
ital-2241	58	31	web	web	NOUN
ital-2241	58	32	-	-	PUNCT
ital-2241	58	33	based	base	VERB
ital-2241	58	34	i	i	PRON
ital-2241	58	35	m	m	VERB
ital-2241	58	36	widgets	widget	NOUN
ital-2241	58	37	pennsylvania	pennsylvania	PROPN
ital-2241	58	38	state	state	PROPN
ital-2241	58	39	university	university	PROPN
ital-2241	58	40	library	library	PROPN
ital-2241	58	41	’s	’s	PART
ital-2241	58	42	im	im	PROPN
ital-2241	58	43	-	-	PUNCT
ital-2241	58	44	based	base	VERB
ital-2241	58	45	chat	chat	PROPN
ital-2241	58	46	reference	reference	NOUN
ital-2241	58	47	grew	grow	VERB
ital-2241	58	48	from	from	ADP
ital-2241	58	49	20	20	NUM
ital-2241	58	50	percent	percent	NOUN
ital-2241	58	51	to	to	ADP
ital-2241	58	52	60	60	NUM
ital-2241	58	53	percent	percent	NOUN
ital-2241	58	54	of	of	ADP
ital-2241	58	55	all	all	DET
ital-2241	58	56	virtual	virtual	ADJ
ital-2241	58	57	reference	reference	NOUN
ital-2241	58	58	(	(	PUNCT
ital-2241	58	59	vr	vr	NOUN
ital-2241	58	60	)	)	PUNCT
ital-2241	58	61	,	,	PUNCT
ital-2241	58	62	which	which	PRON
ital-2241	58	63	includes	include	VERB
ital-2241	58	64	email	email	NOUN
ital-2241	58	65	reference	reference	NOUN
ital-2241	58	66	,	,	PUNCT
ital-2241	58	67	in	in	ADP
ital-2241	58	68	one	one	NUM
ital-2241	58	69	year.20	year.20	NOUN
ital-2241	58	70	a	a	DET
ital-2241	58	71	2010	2010	NUM
ital-2241	58	72	study	study	NOUN
ital-2241	58	73	of	of	ADP
ital-2241	58	74	vr	vr	PROPN
ital-2241	58	75	and	and	CCONJ
ital-2241	58	76	i	i	PRON
ital-2241	58	77	m	m	VERB
ital-2241	58	78	service	service	NOUN
ital-2241	58	79	at	at	ADP
ital-2241	58	80	the	the	DET
ital-2241	58	81	university	university	PROPN
ital-2241	58	82	of	of	ADP
ital-2241	58	83	guelph	guelph	PROPN
ital-2241	58	84	library	library	PROPN
ital-2241	58	85	found	find	VERB
ital-2241	58	86	71	71	NUM
ital-2241	58	87	percent	percent	NOUN
ital-2241	58	88	user	user	NOUN
ital-2241	58	89	satisfaction	satisfaction	NOUN
ital-2241	58	90	with	with	ADP
ital-2241	58	91	i	i	PRON
ital-2241	58	92	m	m	AUX
ital-2241	58	93	compared	compare	VERB
ital-2241	58	94	to	to	ADP
ital-2241	58	95	70	70	NUM
ital-2241	58	96	percent	percent	NOUN
ital-2241	58	97	satisfaction	satisfaction	NOUN
ital-2241	58	98	with	with	ADP
ital-2241	58	99	vr	vr	PROPN
ital-2241	58	100	overall.21	overall.21	PROPN
ital-2241	59	1	i	i	PRON
ital-2241	59	2	m	m	AUX
ital-2241	59	3	use	use	NOUN
ital-2241	59	4	in	in	ADP
ital-2241	59	5	academic	academic	ADJ
ital-2241	59	6	libraries	library	NOUN
ital-2241	59	7	has	have	AUX
ital-2241	59	8	become	become	VERB
ital-2241	59	9	ubiquitous	ubiquitous	ADJ
ital-2241	59	10	,	,	PUNCT
ital-2241	59	11	and	and	CCONJ
ital-2241	59	12	other	other	ADJ
ital-2241	59	13	types	type	NOUN
ital-2241	59	14	of	of	ADP
ital-2241	59	15	libraries	library	NOUN
ital-2241	59	16	also	also	ADV
ital-2241	59	17	use	use	VERB
ital-2241	59	18	i	i	PRON
ital-2241	59	19	m	m	VERB
ital-2241	59	20	to	to	PART
ital-2241	59	21	communicate	communicate	VERB
ital-2241	59	22	with	with	ADP
ital-2241	59	23	library	library	NOUN
ital-2241	59	24	patrons	patron	NOUN
ital-2241	59	25	.	.	PUNCT
ital-2241	60	1	case	case	PROPN
ital-2241	60	2	study	study	NOUN
ital-2241	60	3	california	california	PROPN
ital-2241	60	4	state	state	PROPN
ital-2241	60	5	university	university	PROPN
ital-2241	60	6	,	,	PUNCT
ital-2241	60	7	san	san	PROPN
ital-2241	60	8	marcos	marcos	PROPN
ital-2241	60	9	(	(	PUNCT
ital-2241	60	10	csusm	csusm	NOUN
ital-2241	60	11	)	)	PUNCT
ital-2241	60	12	is	be	AUX
ital-2241	60	13	a	a	DET
ital-2241	60	14	mid	mid	NOUN
ital-2241	60	15	-	-	NOUN
ital-2241	60	16	size	size	ADJ
ital-2241	60	17	public	public	ADJ
ital-2241	60	18	university	university	NOUN
ital-2241	60	19	with	with	ADP
ital-2241	60	20	approximately	approximately	ADV
ital-2241	60	21	9,500	9,500	NUM
ital-2241	60	22	students	student	NOUN
ital-2241	60	23	.	.	PUNCT
ital-2241	61	1	csusm	csusm	NOUN
ital-2241	61	2	is	be	AUX
ital-2241	61	3	a	a	DET
ital-2241	61	4	commuter	commuter	NOUN
ital-2241	61	5	campus	campus	NOUN
ital-2241	61	6	with	with	ADP
ital-2241	61	7	the	the	DET
ital-2241	61	8	majority	majority	NOUN
ital-2241	61	9	of	of	ADP
ital-2241	61	10	students	student	NOUN
ital-2241	61	11	living	live	VERB
ital-2241	61	12	in	in	ADP
ital-2241	61	13	north	north	PROPN
ital-2241	61	14	county	county	PROPN
ital-2241	61	15	san	san	PROPN
ital-2241	61	16	diego	diego	PROPN
ital-2241	61	17	and	and	CCONJ
ital-2241	61	18	offers	offer	VERB
ital-2241	61	19	many	many	ADJ
ital-2241	61	20	online	online	NOUN
ital-2241	61	21	or	or	CCONJ
ital-2241	61	22	distance	distance	NOUN
ital-2241	61	23	courses	course	NOUN
ital-2241	61	24	at	at	ADP
ital-2241	61	25	satellite	satellite	NOUN
ital-2241	61	26	campuses	campus	NOUN
ital-2241	61	27	.	.	PUNCT
ital-2241	62	1	the	the	DET
ital-2241	62	2	csusm	csusm	PROPN
ital-2241	62	3	kellogg	kellogg	PROPN
ital-2241	62	4	library	library	NOUN
ital-2241	62	5	has	have	VERB
ital-2241	62	6	a	a	DET
ital-2241	62	7	robust	robust	ADJ
ital-2241	62	8	chat	chat	NOUN
ital-2241	62	9	reference	reference	NOUN
ital-2241	62	10	service	service	NOUN
ital-2241	62	11	that	that	PRON
ital-2241	62	12	is	be	AUX
ital-2241	62	13	used	use	VERB
ital-2241	62	14	by	by	ADP
ital-2241	62	15	students	student	NOUN
ital-2241	62	16	on	on	ADP
ital-2241	62	17	and	and	CCONJ
ital-2241	62	18	off	off	ADP
ital-2241	62	19	campus	campus	NOUN
ital-2241	62	20	.	.	PUNCT
ital-2241	63	1	the	the	DET
ital-2241	63	2	library	library	NOUN
ital-2241	63	3	has	have	VERB
ital-2241	63	4	about	about	ADV
ital-2241	63	5	forty	forty	NUM
ital-2241	63	6	-	-	PUNCT
ital-2241	63	7	five	five	NUM
ital-2241	63	8	employees	employee	NOUN
ital-2241	63	9	including	include	VERB
ital-2241	63	10	librarians	librarian	NOUN
ital-2241	63	11	,	,	PUNCT
ital-2241	63	12	library	library	PROPN
ital-2241	63	13	administrators	administrator	NOUN
ital-2241	63	14	,	,	PUNCT
ital-2241	63	15	and	and	CCONJ
ital-2241	63	16	library	library	NOUN
ital-2241	63	17	assistants	assistant	NOUN
ital-2241	63	18	.	.	PUNCT
ital-2241	64	1	the	the	DET
ital-2241	64	2	following	follow	VERB
ital-2241	64	3	section	section	NOUN
ital-2241	64	4	will	will	AUX
ital-2241	64	5	discuss	discuss	VERB
ital-2241	64	6	the	the	DET
ital-2241	64	7	meebo	meebo	PROPN
ital-2241	64	8	chat	chat	PROPN
ital-2241	64	9	reference	reference	NOUN
ital-2241	64	10	pilot	pilot	NOUN
ital-2241	64	11	,	,	PUNCT
ital-2241	64	12	selection	selection	NOUN
ital-2241	64	13	of	of	ADP
ital-2241	64	14	openfire	openfire	NOUN
ital-2241	64	15	to	to	PART
ital-2241	64	16	replace	replace	VERB
ital-2241	64	17	meebo	meebo	PROPN
ital-2241	64	18	,	,	PUNCT
ital-2241	64	19	implementation	implementation	NOUN
ital-2241	64	20	and	and	CCONJ
ital-2241	64	21	customization	customization	NOUN
ital-2241	64	22	of	of	ADP
ital-2241	64	23	openfire	openfire	NOUN
ital-2241	64	24	,	,	PUNCT
ital-2241	64	25	and	and	CCONJ
ital-2241	64	26	evaluation	evaluation	NOUN
ital-2241	64	27	of	of	ADP
ital-2241	64	28	openfire	openfire	NOUN
ital-2241	64	29	for	for	ADP
ital-2241	64	30	chat	chat	NOUN
ital-2241	64	31	reference	reference	NOUN
ital-2241	64	32	by	by	ADP
ital-2241	64	33	librarians	librarian	NOUN
ital-2241	64	34	and	and	CCONJ
ital-2241	64	35	as	as	ADP
ital-2241	64	36	an	an	DET
ital-2241	64	37	internal	internal	ADJ
ital-2241	64	38	network	network	NOUN
ital-2241	64	39	for	for	ADP
ital-2241	64	40	all	all	DET
ital-2241	64	41	library	library	NOUN
ital-2241	64	42	personnel	personnel	NOUN
ital-2241	64	43	.	.	PUNCT
ital-2241	65	1	information	information	NOUN
ital-2241	65	2	technology	technology	NOUN
ital-2241	65	3	and	and	CCONJ
ital-2241	65	4	libraries	library	NOUN
ital-2241	65	5	|	|	NOUN
ital-2241	65	6	september	september	PROPN
ital-2241	65	7	2012	2012	NUM
ital-2241	65	8	8	8	NUM
ital-2241	65	9	meebo	meebo	PROPN
ital-2241	65	10	chat	chat	PROPN
ital-2241	65	11	reference	reference	NOUN
ital-2241	65	12	pilot	pilot	NOUN
ital-2241	65	13	to	to	PART
ital-2241	65	14	examine	examine	VERB
ital-2241	65	15	the	the	DET
ital-2241	65	16	feasibility	feasibility	NOUN
ital-2241	65	17	of	of	ADP
ital-2241	65	18	using	use	VERB
ital-2241	65	19	i	i	PRON
ital-2241	65	20	m	m	VERB
ital-2241	65	21	for	for	ADP
ital-2241	65	22	chat	chat	NOUN
ital-2241	65	23	reference	reference	NOUN
ital-2241	65	24	at	at	ADP
ital-2241	65	25	csusm	csusm	NOUN
ital-2241	65	26	,	,	PUNCT
ital-2241	65	27	the	the	DET
ital-2241	65	28	reference	reference	NOUN
ital-2241	65	29	librarians	librarian	NOUN
ital-2241	65	30	initiated	initiate	VERB
ital-2241	65	31	a	a	DET
ital-2241	65	32	pilot	pilot	NOUN
ital-2241	65	33	program	program	NOUN
ital-2241	65	34	using	use	VERB
ital-2241	65	35	meebo	meebo	PROPN
ital-2241	65	36	(	(	PUNCT
ital-2241	65	37	2008–9	2008–9	NUM
ital-2241	65	38	)	)	PUNCT
ital-2241	65	39	.	.	PUNCT
ital-2241	66	1	a	a	DET
ital-2241	66	2	meebo	meebo	PROPN
ital-2241	66	3	widget	widget	NOUN
ital-2241	66	4	was	be	AUX
ital-2241	66	5	placed	place	VERB
ital-2241	66	6	on	on	ADP
ital-2241	66	7	the	the	DET
ital-2241	66	8	library	library	PROPN
ital-2241	66	9	’s	’s	PART
ital-2241	66	10	homepage	homepage	NOUN
ital-2241	66	11	,	,	PUNCT
ital-2241	66	12	the	the	PRON
ital-2241	66	13	ask	ask	VERB
ital-2241	66	14	a	a	DET
ital-2241	66	15	librarian	librarian	ADJ
ital-2241	66	16	page	page	NOUN
ital-2241	66	17	,	,	PUNCT
ital-2241	66	18	and	and	CCONJ
ital-2241	66	19	on	on	ADP
ital-2241	66	20	library	library	NOUN
ital-2241	66	21	research	research	NOUN
ital-2241	66	22	guides	guide	NOUN
ital-2241	66	23	.	.	PUNCT
ital-2241	67	1	within	within	ADP
ital-2241	67	2	the	the	DET
ital-2241	67	3	first	first	ADJ
ital-2241	67	4	year	year	NOUN
ital-2241	67	5	of	of	ADP
ital-2241	67	6	the	the	DET
ital-2241	67	7	pilot	pilot	NOUN
ital-2241	67	8	project	project	NOUN
ital-2241	67	9	,	,	PUNCT
ital-2241	67	10	chat	chat	VERB
ital-2241	67	11	reference	reference	NOUN
ital-2241	67	12	grew	grow	VERB
ital-2241	67	13	to	to	ADP
ital-2241	67	14	more	more	ADJ
ital-2241	67	15	than	than	ADP
ital-2241	67	16	41	41	NUM
ital-2241	67	17	percent	percent	NOUN
ital-2241	67	18	of	of	ADP
ital-2241	67	19	all	all	DET
ital-2241	67	20	reference	reference	NOUN
ital-2241	67	21	transactions.22	transactions.22	NOUN
ital-2241	67	22	based	base	VERB
ital-2241	67	23	on	on	ADP
ital-2241	67	24	responses	response	NOUN
ital-2241	67	25	to	to	ADP
ital-2241	67	26	user	user	NOUN
ital-2241	67	27	satisfaction	satisfaction	NOUN
ital-2241	67	28	surveys	survey	NOUN
ital-2241	67	29	,	,	PUNCT
ital-2241	67	30	85	85	NUM
ital-2241	67	31	percent	percent	NOUN
ital-2241	67	32	indicated	indicate	VERB
ital-2241	67	33	they	they	PRON
ital-2241	67	34	would	would	AUX
ital-2241	67	35	recommend	recommend	VERB
ital-2241	67	36	chat	chat	VERB
ital-2241	67	37	reference	reference	NOUN
ital-2241	67	38	to	to	ADP
ital-2241	67	39	other	other	ADJ
ital-2241	67	40	students	student	NOUN
ital-2241	67	41	,	,	PUNCT
ital-2241	67	42	and	and	CCONJ
ital-2241	67	43	69	69	NUM
ital-2241	67	44	percent	percent	NOUN
ital-2241	67	45	said	say	VERB
ital-2241	67	46	they	they	PRON
ital-2241	67	47	preferred	prefer	VERB
ital-2241	67	48	it	it	PRON
ital-2241	67	49	to	to	ADP
ital-2241	67	50	other	other	ADJ
ital-2241	67	51	forms	form	NOUN
ital-2241	67	52	of	of	ADP
ital-2241	67	53	reference	reference	NOUN
ital-2241	67	54	services	service	NOUN
ital-2241	67	55	.	.	PUNCT
ital-2241	68	1	chat	chat	VERB
ital-2241	68	2	reference	reference	NOUN
ital-2241	68	3	is	be	AUX
ital-2241	68	4	now	now	ADV
ital-2241	68	5	an	an	DET
ital-2241	68	6	integral	integral	ADJ
ital-2241	68	7	part	part	NOUN
ital-2241	68	8	of	of	ADP
ital-2241	68	9	the	the	DET
ital-2241	68	10	library	library	PROPN
ital-2241	68	11	’s	’s	PART
ital-2241	68	12	research	research	NOUN
ital-2241	68	13	assistance	assistance	NOUN
ital-2241	68	14	program	program	NOUN
ital-2241	68	15	,	,	PUNCT
ital-2241	68	16	and	and	CCONJ
ital-2241	68	17	i	i	PRON
ital-2241	68	18	m	m	VERB
ital-2241	68	19	has	have	AUX
ital-2241	68	20	become	become	VERB
ital-2241	68	21	a	a	DET
ital-2241	68	22	permanent	permanent	ADJ
ital-2241	68	23	access	access	NOUN
ital-2241	68	24	point	point	NOUN
ital-2241	68	25	for	for	SCONJ
ital-2241	68	26	students	student	NOUN
ital-2241	68	27	to	to	PART
ital-2241	68	28	contact	contact	VERB
ital-2241	68	29	reference	reference	NOUN
ital-2241	68	30	librarians	librarian	NOUN
ital-2241	68	31	.	.	PUNCT
ital-2241	69	1	although	although	SCONJ
ital-2241	69	2	the	the	DET
ital-2241	69	3	new	new	ADJ
ital-2241	69	4	i	i	PRON
ital-2241	69	5	m	m	VERB
ital-2241	69	6	service	service	NOUN
ital-2241	69	7	was	be	AUX
ital-2241	69	8	successful	successful	ADJ
ital-2241	69	9	,	,	PUNCT
ital-2241	69	10	the	the	DET
ital-2241	69	11	pilot	pilot	NOUN
ital-2241	69	12	program	program	NOUN
ital-2241	69	13	uncovered	uncover	VERB
ital-2241	69	14	a	a	DET
ital-2241	69	15	number	number	NOUN
ital-2241	69	16	of	of	ADP
ital-2241	69	17	key	key	ADJ
ital-2241	69	18	shortcomings	shortcoming	NOUN
ital-2241	69	19	with	with	ADP
ital-2241	69	20	meebo	meebo	PROPN
ital-2241	69	21	when	when	SCONJ
ital-2241	69	22	used	use	VERB
ital-2241	69	23	for	for	ADP
ital-2241	69	24	chat	chat	NOUN
ital-2241	69	25	reference	reference	NOUN
ital-2241	69	26	;	;	PUNCT
ital-2241	69	27	these	these	DET
ital-2241	69	28	shortcomings	shortcoming	NOUN
ital-2241	69	29	are	be	AUX
ital-2241	69	30	documented	document	VERB
ital-2241	69	31	in	in	ADP
ital-2241	69	32	a	a	DET
ital-2241	69	33	case	case	NOUN
ital-2241	69	34	study	study	NOUN
ital-2241	69	35	by	by	ADP
ital-2241	69	36	meulemans	meuleman	NOUN
ital-2241	69	37	et	et	X
ital-2241	69	38	al.23	al.23	SPACE
ital-2241	69	39	these	these	DET
ital-2241	69	40	findings	finding	NOUN
ital-2241	69	41	matched	match	VERB
ital-2241	69	42	problems	problem	NOUN
ital-2241	69	43	reported	report	VERB
ital-2241	69	44	by	by	ADP
ital-2241	69	45	other	other	ADJ
ital-2241	69	46	libraries	library	NOUN
ital-2241	69	47	who	who	PRON
ital-2241	69	48	used	use	VERB
ital-2241	69	49	meebo	meebo	PROPN
ital-2241	69	50	in	in	ADP
ital-2241	69	51	their	their	PRON
ital-2241	69	52	reference	reference	NOUN
ital-2241	69	53	services.24	services.24	NOUN
ital-2241	69	54	meebo	meebo	PROPN
ital-2241	69	55	is	be	AUX
ital-2241	69	56	most	most	ADV
ital-2241	69	57	suited	suited	ADJ
ital-2241	69	58	for	for	ADP
ital-2241	69	59	individual	individual	ADJ
ital-2241	69	60	users	user	NOUN
ital-2241	69	61	who	who	PRON
ital-2241	69	62	communicate	communicate	VERB
ital-2241	69	63	one	one	NUM
ital-2241	69	64	-	-	PUNCT
ital-2241	69	65	to	to	ADP
ital-2241	69	66	-	-	PUNCT
ital-2241	69	67	one	one	NUM
ital-2241	69	68	via	via	ADP
ital-2241	69	69	i	i	PRON
ital-2241	69	70	m.	m.	VERB
ital-2241	69	71	for	for	ADP
ital-2241	69	72	example	example	NOUN
ital-2241	69	73	,	,	PUNCT
ital-2241	69	74	meebo	meebo	PROPN
ital-2241	69	75	chat	chat	NOUN
ital-2241	69	76	widgets	widget	NOUN
ital-2241	69	77	are	be	AUX
ital-2241	69	78	specific	specific	ADJ
ital-2241	69	79	to	to	ADP
ital-2241	69	80	each	each	DET
ital-2241	69	81	meebo	meebo	PROPN
ital-2241	69	82	user	user	NOUN
ital-2241	69	83	,	,	PUNCT
ital-2241	69	84	and	and	CCONJ
ital-2241	69	85	it	it	PRON
ital-2241	69	86	is	be	AUX
ital-2241	69	87	not	not	PART
ital-2241	69	88	possible	possible	ADJ
ital-2241	69	89	to	to	PART
ital-2241	69	90	share	share	VERB
ital-2241	69	91	a	a	DET
ital-2241	69	92	single	single	ADJ
ital-2241	69	93	widget	widget	NOUN
ital-2241	69	94	between	between	ADP
ital-2241	69	95	multiple	multiple	ADJ
ital-2241	69	96	librarians	librarian	NOUN
ital-2241	69	97	.	.	PUNCT
ital-2241	70	1	in	in	ADP
ital-2241	70	2	addition	addition	NOUN
ital-2241	70	3	,	,	PUNCT
ital-2241	70	4	features	feature	NOUN
ital-2241	70	5	such	such	ADJ
ital-2241	70	6	as	as	ADP
ital-2241	70	7	message	message	NOUN
ital-2241	70	8	queues	queue	NOUN
ital-2241	70	9	and	and	CCONJ
ital-2241	70	10	message	message	NOUN
ital-2241	70	11	transfers	transfer	NOUN
ital-2241	70	12	,	,	PUNCT
ital-2241	70	13	invaluable	invaluable	ADJ
ital-2241	70	14	for	for	ADP
ital-2241	70	15	managing	manage	VERB
ital-2241	70	16	a	a	DET
ital-2241	70	17	heavily	heavily	ADV
ital-2241	70	18	used	use	VERB
ital-2241	70	19	chat	chat	NOUN
ital-2241	70	20	reference	reference	NOUN
ital-2241	70	21	service	service	NOUN
ital-2241	70	22	,	,	PUNCT
ital-2241	70	23	are	be	AUX
ital-2241	70	24	not	not	PART
ital-2241	70	25	available	available	ADJ
ital-2241	70	26	in	in	ADP
ital-2241	70	27	meebo	meebo	PROPN
ital-2241	70	28	.	.	PUNCT
ital-2241	71	1	those	those	DET
ital-2241	71	2	features	feature	NOUN
ital-2241	71	3	are	be	AUX
ital-2241	71	4	essential	essential	ADJ
ital-2241	71	5	for	for	ADP
ital-2241	71	6	working	work	VERB
ital-2241	71	7	with	with	ADP
ital-2241	71	8	multiple	multiple	ADJ
ital-2241	71	9	,	,	PUNCT
ital-2241	71	10	simultaneous	simultaneous	ADJ
ital-2241	71	11	incoming	incoming	ADJ
ital-2241	71	12	i	i	PRON
ital-2241	71	13	m	m	VERB
ital-2241	71	14	messages	message	NOUN
ital-2241	71	15	,	,	PUNCT
ital-2241	71	16	a	a	DET
ital-2241	71	17	common	common	ADJ
ital-2241	71	18	occurrence	occurrence	NOUN
ital-2241	71	19	in	in	ADP
ital-2241	71	20	virtual	virtual	ADJ
ital-2241	71	21	reference	reference	NOUN
ital-2241	71	22	.	.	PUNCT
ital-2241	72	1	other	other	ADJ
ital-2241	72	2	missing	miss	VERB
ital-2241	72	3	features	feature	NOUN
ital-2241	72	4	included	include	VERB
ital-2241	72	5	the	the	DET
ital-2241	72	6	lack	lack	NOUN
ital-2241	72	7	of	of	ADP
ital-2241	72	8	built	build	VERB
ital-2241	72	9	-	-	PUNCT
ital-2241	72	10	in	in	ADP
ital-2241	72	11	transcript	transcript	NOUN
ital-2241	72	12	retention	retention	NOUN
ital-2241	72	13	and	and	CCONJ
ital-2241	72	14	lack	lack	NOUN
ital-2241	72	15	of	of	ADP
ital-2241	72	16	automated	automate	VERB
ital-2241	72	17	usage	usage	NOUN
ital-2241	72	18	statistics.25	statistics.25	NOUN
ital-2241	72	19	selecting	select	VERB
ital-2241	72	20	openfire	openfire	NOUN
ital-2241	72	21	based	base	VERB
ital-2241	72	22	on	on	ADP
ital-2241	72	23	the	the	DET
ital-2241	72	24	need	need	NOUN
ital-2241	72	25	for	for	ADP
ital-2241	72	26	a	a	DET
ital-2241	72	27	more	more	ADV
ital-2241	72	28	robust	robust	ADJ
ital-2241	72	29	chat	chat	NOUN
ital-2241	72	30	reference	reference	NOUN
ital-2241	72	31	system	system	NOUN
ital-2241	72	32	,	,	PUNCT
ital-2241	72	33	the	the	DET
ital-2241	72	34	csusm	csusm	NOUN
ital-2241	72	35	reference	reference	NOUN
ital-2241	72	36	librarians	librarian	NOUN
ital-2241	72	37	and	and	CCONJ
ital-2241	72	38	the	the	DET
ital-2241	72	39	web	web	NOUN
ital-2241	72	40	development	development	NOUN
ital-2241	72	41	librarian	librarian	NOUN
ital-2241	72	42	explored	explore	VERB
ital-2241	72	43	other	other	ADJ
ital-2241	73	1	i	i	PROPN
ital-2241	73	2	m	m	VERB
ital-2241	73	3	options	option	NOUN
ital-2241	73	4	,	,	PUNCT
ital-2241	73	5	especially	especially	ADV
ital-2241	73	6	open	open	ADJ
ital-2241	73	7	-	-	PUNCT
ital-2241	73	8	source	source	NOUN
ital-2241	73	9	software	software	NOUN
ital-2241	73	10	.	.	PUNCT
ital-2241	74	1	the	the	DET
ital-2241	74	2	web	web	NOUN
ital-2241	74	3	development	development	NOUN
ital-2241	74	4	librarian	librarian	NOUN
ital-2241	74	5	had	have	VERB
ital-2241	74	6	previous	previous	ADJ
ital-2241	74	7	experience	experience	NOUN
ital-2241	74	8	using	use	VERB
ital-2241	74	9	openfire	openfire	NOUN
ital-2241	74	10	at	at	ADP
ital-2241	74	11	the	the	DET
ital-2241	74	12	university	university	PROPN
ital-2241	74	13	of	of	ADP
ital-2241	74	14	alaska	alaska	PROPN
ital-2241	74	15	anchorage	anchorage	PROPN
ital-2241	74	16	,	,	PUNCT
ital-2241	74	17	for	for	ADP
ital-2241	74	18	an	an	DET
ital-2241	74	19	internal	internal	ADJ
ital-2241	74	20	library	library	NOUN
ital-2241	74	21	i	i	PRON
ital-2241	74	22	m	m	VERB
ital-2241	74	23	network	network	NOUN
ital-2241	74	24	and	and	CCONJ
ital-2241	74	25	investigated	investigate	VERB
ital-2241	74	26	its	its	PRON
ital-2241	74	27	capabilities	capability	NOUN
ital-2241	74	28	to	to	PART
ital-2241	74	29	replace	replace	VERB
ital-2241	74	30	meebo	meebo	PROPN
ital-2241	74	31	as	as	ADP
ital-2241	74	32	a	a	DET
ital-2241	74	33	chat	chat	NOUN
ital-2241	74	34	reference	reference	NOUN
ital-2241	74	35	tool	tool	NOUN
ital-2241	74	36	.	.	PUNCT
ital-2241	75	1	the	the	DET
ital-2241	75	2	desire	desire	NOUN
ital-2241	75	3	to	to	PART
ital-2241	75	4	replace	replace	VERB
ital-2241	75	5	meebo	meebo	PROPN
ital-2241	75	6	for	for	ADP
ital-2241	75	7	chat	chat	NOUN
ital-2241	75	8	reference	reference	NOUN
ital-2241	75	9	at	at	ADP
ital-2241	75	10	csusm	csusm	NOUN
ital-2241	75	11	also	also	ADV
ital-2241	75	12	provided	provide	VERB
ital-2241	75	13	the	the	DET
ital-2241	75	14	opportunity	opportunity	NOUN
ital-2241	75	15	to	to	PART
ital-2241	75	16	pilot	pilot	VERB
ital-2241	75	17	an	an	DET
ital-2241	75	18	internal	internal	ADJ
ital-2241	75	19	i	i	PROPN
ital-2241	75	20	m	m	PROPN
ital-2241	75	21	network	network	NOUN
ital-2241	75	22	.	.	PUNCT
ital-2241	75	23	openfire	openfire	PROPN
ital-2241	75	24	,	,	PUNCT
ital-2241	75	25	part	part	NOUN
ital-2241	75	26	of	of	ADP
ital-2241	75	27	the	the	DET
ital-2241	75	28	suite	suite	NOUN
ital-2241	75	29	of	of	ADP
ital-2241	75	30	open	open	ADJ
ital-2241	75	31	-	-	PUNCT
ital-2241	75	32	source	source	NOUN
ital-2241	75	33	instant	instant	ADJ
ital-2241	75	34	messaging	messaging	NOUN
ital-2241	75	35	tools	tool	NOUN
ital-2241	75	36	from	from	ADP
ital-2241	75	37	jive	jive	ADJ
ital-2241	75	38	software	software	NOUN
ital-2241	75	39	,	,	PUNCT
ital-2241	75	40	was	be	AUX
ital-2241	75	41	the	the	DET
ital-2241	75	42	only	only	ADJ
ital-2241	75	43	application	application	NOUN
ital-2241	75	44	that	that	PRON
ital-2241	75	45	could	could	AUX
ital-2241	75	46	easily	easily	ADV
ital-2241	75	47	fulfill	fulfill	VERB
ital-2241	75	48	both	both	DET
ital-2241	75	49	roles	role	NOUN
ital-2241	75	50	and	and	CCONJ
ital-2241	75	51	offered	offer	VERB
ital-2241	75	52	a	a	DET
ital-2241	75	53	number	number	NOUN
ital-2241	75	54	of	of	ADP
ital-2241	75	55	features	feature	NOUN
ital-2241	75	56	that	that	PRON
ital-2241	75	57	made	make	VERB
ital-2241	75	58	it	it	PRON
ital-2241	75	59	highly	highly	ADV
ital-2241	75	60	preferable	preferable	ADJ
ital-2241	75	61	when	when	SCONJ
ital-2241	75	62	compared	compare	VERB
ital-2241	75	63	to	to	ADP
ital-2241	75	64	other	other	ADJ
ital-2241	75	65	im	im	PROPN
ital-2241	75	66	-	-	PUNCT
ital-2241	75	67	based	base	VERB
ital-2241	75	68	chat	chat	PROPN
ital-2241	75	69	reference	reference	NOUN
ital-2241	75	70	systems	system	NOUN
ital-2241	75	71	.	.	PUNCT
ital-2241	76	1	of	of	ADP
ital-2241	76	2	its	its	PRON
ital-2241	76	3	many	many	ADJ
ital-2241	76	4	features	feature	NOUN
ital-2241	76	5	,	,	PUNCT
ital-2241	76	6	one	one	NUM
ital-2241	76	7	of	of	ADP
ital-2241	76	8	the	the	DET
ital-2241	76	9	most	most	ADV
ital-2241	76	10	valuable	valuable	ADJ
ital-2241	76	11	was	be	AUX
ital-2241	76	12	the	the	DET
ital-2241	76	13	integration	integration	NOUN
ital-2241	76	14	between	between	ADP
ital-2241	76	15	openfire	openfire	NOUN
ital-2241	76	16	user	user	NOUN
ital-2241	76	17	accounts	account	NOUN
ital-2241	76	18	and	and	CCONJ
ital-2241	76	19	our	our	PRON
ital-2241	76	20	campus	campus	NOUN
ital-2241	76	21	email	email	NOUN
ital-2241	76	22	system	system	NOUN
ital-2241	76	23	.	.	PUNCT
ital-2241	77	1	being	be	AUX
ital-2241	77	2	able	able	ADJ
ital-2241	77	3	to	to	PART
ital-2241	77	4	tap	tap	VERB
ital-2241	77	5	into	into	ADP
ital-2241	77	6	the	the	DET
ital-2241	77	7	university	university	NOUN
ital-2241	77	8	’s	’s	PART
ital-2241	77	9	email	email	NOUN
ital-2241	77	10	system	system	NOUN
ital-2241	77	11	meant	mean	VERB
ital-2241	77	12	automated	automate	VERB
ital-2241	77	13	configuration	configuration	NOUN
ital-2241	77	14	and	and	CCONJ
ital-2241	77	15	updating	updating	NOUN
ital-2241	77	16	of	of	ADP
ital-2241	77	17	all	all	DET
ital-2241	77	18	staff	staff	NOUN
ital-2241	77	19	accounts	account	NOUN
ital-2241	77	20	and	and	CCONJ
ital-2241	77	21	contact	contact	NOUN
ital-2241	77	22	lists	list	NOUN
ital-2241	77	23	.	.	PUNCT
ital-2241	78	1	this	this	PRON
ital-2241	78	2	removed	remove	VERB
ital-2241	78	3	the	the	DET
ital-2241	78	4	burden	burden	NOUN
ital-2241	78	5	of	of	ADP
ital-2241	78	6	individual	individual	ADJ
ital-2241	78	7	account	account	NOUN
ital-2241	78	8	maintenance	maintenance	NOUN
ital-2241	78	9	associated	associate	VERB
ital-2241	78	10	with	with	ADP
ital-2241	78	11	external	external	ADJ
ital-2241	78	12	services	service	NOUN
ital-2241	78	13	such	such	ADJ
ital-2241	78	14	as	as	ADP
ital-2241	78	15	meebo	meebo	PROPN
ital-2241	78	16	,	,	PUNCT
ital-2241	78	17	libraryh3lp	libraryh3lp	ADV
ital-2241	78	18	,	,	PUNCT
ital-2241	78	19	and	and	CCONJ
ital-2241	78	20	questionpoint	questionpoint	NOUN
ital-2241	78	21	.	.	PUNCT
ital-2241	79	1	openfire	openfire	PROPN
ital-2241	79	2	supports	support	VERB
ital-2241	79	3	internal	internal	PROPN
ital-2241	79	4	i	i	PRON
ital-2241	79	5	m	m	VERB
ital-2241	79	6	networks	network	NOUN
ital-2241	79	7	at	at	ADP
ital-2241	79	8	educational	educational	ADJ
ital-2241	79	9	institutions	institution	NOUN
ital-2241	79	10	such	such	ADJ
ital-2241	79	11	as	as	ADP
ital-2241	79	12	the	the	DET
ital-2241	79	13	university	university	PROPN
ital-2241	79	14	of	of	ADP
ital-2241	79	15	pennsylvania	pennsylvania	PROPN
ital-2241	79	16	,	,	PUNCT
ital-2241	79	17	central	central	ADJ
ital-2241	79	18	michigan	michigan	PROPN
ital-2241	79	19	university	university	PROPN
ital-2241	79	20	,	,	PUNCT
ital-2241	79	21	and	and	CCONJ
ital-2241	79	22	university	university	PROPN
ital-2241	79	23	of	of	ADP
ital-2241	79	24	california	california	PROPN
ital-2241	79	25	,	,	PUNCT
ital-2241	79	26	san	san	PROPN
ital-2241	79	27	francisco	francisco	PROPN
ital-2241	79	28	.	.	PUNCT
ital-2241	80	1	extending	extend	VERB
ital-2241	80	2	i	i	PRON
ital-2241	80	3	m	m	VERB
ital-2241	80	4	beyond	beyond	ADP
ital-2241	80	5	the	the	DET
ital-2241	80	6	reference	reference	NOUN
ital-2241	80	7	desk	desk	NOUN
ital-2241	80	8	|	|	NOUN
ital-2241	80	9	chan	chan	PROPN
ital-2241	80	10	,	,	PUNCT
ital-2241	80	11	ly	ly	INTJ
ital-2241	80	12	,	,	PUNCT
ital-2241	80	13	and	and	CCONJ
ital-2241	80	14	meulemans	meuleman	NOUN
ital-2241	80	15	9	9	NUM
ital-2241	80	16	openfire	openfire	NOUN
ital-2241	80	17	could	could	AUX
ital-2241	80	18	meet	meet	VERB
ital-2241	80	19	our	our	PRON
ital-2241	80	20	i	i	NOUN
ital-2241	80	21	m	m	VERB
ital-2241	80	22	chat	chat	VERB
ital-2241	80	23	reference	reference	NOUN
ital-2241	80	24	needs	need	NOUN
ital-2241	80	25	because	because	SCONJ
ital-2241	80	26	it	it	PRON
ital-2241	80	27	includes	include	VERB
ital-2241	80	28	the	the	DET
ital-2241	80	29	fastpath	fastpath	NOUN
ital-2241	80	30	plugin	plugin	NOUN
ital-2241	80	31	,	,	PUNCT
ital-2241	80	32	a	a	DET
ital-2241	80	33	complete	complete	ADJ
ital-2241	80	34	web	web	NOUN
ital-2241	80	35	-	-	PUNCT
ital-2241	80	36	based	base	VERB
ital-2241	80	37	chat	chat	NOUN
ital-2241	80	38	management	management	NOUN
ital-2241	80	39	system	system	NOUN
ital-2241	80	40	available	available	ADJ
ital-2241	80	41	at	at	ADP
ital-2241	80	42	www.igniterealtime.org/projects/openfire/plugins.jsp	www.igniterealtime.org/projects/openfire/plugins.jsp	PROPN
ital-2241	80	43	.	.	PUNCT
ital-2241	81	1	this	this	DET
ital-2241	81	2	robust	robust	ADJ
ital-2241	81	3	system	system	NOUN
ital-2241	81	4	incorporates	incorporate	VERB
ital-2241	81	5	important	important	ADJ
ital-2241	81	6	features	feature	NOUN
ital-2241	81	7	such	such	ADJ
ital-2241	81	8	as	as	ADP
ital-2241	81	9	message	message	NOUN
ital-2241	81	10	queues	queue	NOUN
ital-2241	81	11	,	,	PUNCT
ital-2241	81	12	message	message	NOUN
ital-2241	81	13	transfer	transfer	NOUN
ital-2241	81	14	,	,	PUNCT
ital-2241	81	15	statistics	statistic	NOUN
ital-2241	81	16	,	,	PUNCT
ital-2241	81	17	and	and	CCONJ
ital-2241	81	18	canned	can	VERB
ital-2241	81	19	messages	message	NOUN
ital-2241	81	20	.	.	PUNCT
ital-2241	82	1	james	james	PROPN
ital-2241	82	2	cook	cook	PROPN
ital-2241	82	3	university	university	PROPN
ital-2241	82	4	library	library	NOUN
ital-2241	82	5	in	in	ADP
ital-2241	82	6	australia	australia	PROPN
ital-2241	82	7	also	also	ADV
ital-2241	82	8	chose	choose	VERB
ital-2241	82	9	to	to	PART
ital-2241	82	10	use	use	VERB
ital-2241	82	11	openfire	openfire	NOUN
ital-2241	82	12	with	with	ADP
ital-2241	82	13	fastpath	fastpath	NOUN
ital-2241	82	14	plugin	plugin	NOUN
ital-2241	82	15	as	as	ADP
ital-2241	82	16	its	its	PRON
ital-2241	82	17	chat	chat	NOUN
ital-2241	82	18	reference	reference	NOUN
ital-2241	82	19	solution	solution	NOUN
ital-2241	82	20	based	base	VERB
ital-2241	82	21	on	on	ADP
ital-2241	82	22	their	their	PRON
ital-2241	82	23	need	need	NOUN
ital-2241	82	24	for	for	ADP
ital-2241	82	25	those	those	DET
ital-2241	82	26	features.26	features.26	ADJ
ital-2241	82	27	other	other	ADJ
ital-2241	82	28	institutions	institution	NOUN
ital-2241	82	29	using	use	VERB
ital-2241	82	30	fastpath	fastpath	NOUN
ital-2241	82	31	and	and	CCONJ
ital-2241	82	32	openfire	openfire	NOUN
ital-2241	82	33	in	in	ADP
ital-2241	82	34	the	the	DET
ital-2241	82	35	role	role	NOUN
ital-2241	82	36	of	of	ADP
ital-2241	82	37	chat	chat	NOUN
ital-2241	82	38	reference	reference	NOUN
ital-2241	82	39	or	or	CCONJ
ital-2241	82	40	support	support	NOUN
ital-2241	82	41	include	include	VERB
ital-2241	82	42	the	the	DET
ital-2241	82	43	university	university	PROPN
ital-2241	82	44	of	of	ADP
ital-2241	82	45	texas	texas	PROPN
ital-2241	82	46	,	,	PUNCT
ital-2241	82	47	the	the	DET
ital-2241	82	48	oregon	oregon	PROPN
ital-2241	82	49	/	/	SYM
ital-2241	82	50	ohio	ohio	PROPN
ital-2241	82	51	multistate	multistate	PROPN
ital-2241	82	52	virtual	virtual	PROPN
ital-2241	82	53	reference	reference	PROPN
ital-2241	82	54	consortium	consortium	PROPN
ital-2241	82	55	,	,	PUNCT
ital-2241	82	56	mozilla.com	mozilla.com	X
ital-2241	82	57	,	,	PUNCT
ital-2241	82	58	and	and	CCONJ
ital-2241	82	59	the	the	DET
ital-2241	82	60	university	university	PROPN
ital-2241	82	61	of	of	ADP
ital-2241	82	62	wisconsin	wisconsin	PROPN
ital-2241	82	63	.	.	PUNCT
ital-2241	83	1	when	when	SCONJ
ital-2241	83	2	reviewing	review	VERB
ital-2241	83	3	chat	chat	NOUN
ital-2241	83	4	reference	reference	NOUN
ital-2241	83	5	solutions	solution	NOUN
ital-2241	83	6	,	,	PUNCT
ital-2241	83	7	we	we	PRON
ital-2241	83	8	considered	consider	VERB
ital-2241	83	9	the	the	DET
ital-2241	83	10	possibility	possibility	NOUN
ital-2241	83	11	of	of	ADP
ital-2241	83	12	using	use	VERB
ital-2241	83	13	chat	chat	NOUN
ital-2241	83	14	modules	module	NOUN
ital-2241	83	15	available	available	ADJ
ital-2241	83	16	through	through	ADP
ital-2241	83	17	drupal	drupal	NOUN
ital-2241	83	18	(	(	PUNCT
ital-2241	83	19	http://drupal.org	http://drupal.org	X
ital-2241	83	20	)	)	PUNCT
ital-2241	83	21	,	,	PUNCT
ital-2241	83	22	the	the	DET
ital-2241	83	23	web	web	NOUN
ital-2241	83	24	content	content	NOUN
ital-2241	83	25	management	management	NOUN
ital-2241	83	26	system	system	NOUN
ital-2241	83	27	(	(	PUNCT
ital-2241	83	28	cms	cms	NOUN
ital-2241	83	29	)	)	PUNCT
ital-2241	83	30	for	for	ADP
ital-2241	83	31	our	our	PRON
ital-2241	83	32	library	library	NOUN
ital-2241	83	33	website	website	NOUN
ital-2241	83	34	.	.	PUNCT
ital-2241	84	1	the	the	DET
ital-2241	84	2	primary	primary	ADJ
ital-2241	84	3	advantage	advantage	NOUN
ital-2241	84	4	of	of	ADP
ital-2241	84	5	that	that	DET
ital-2241	84	6	option	option	NOUN
ital-2241	84	7	was	be	AUX
ital-2241	84	8	complete	complete	ADJ
ital-2241	84	9	integration	integration	NOUN
ital-2241	84	10	with	with	ADP
ital-2241	84	11	the	the	DET
ital-2241	84	12	library	library	NOUN
ital-2241	84	13	website	website	NOUN
ital-2241	84	14	and	and	CCONJ
ital-2241	84	15	intranet	intranet	NOUN
ital-2241	84	16	.	.	PUNCT
ital-2241	85	1	further	further	ADJ
ital-2241	85	2	analysis	analysis	NOUN
ital-2241	85	3	of	of	ADP
ital-2241	85	4	the	the	DET
ital-2241	85	5	drupal	drupal	ADJ
ital-2241	85	6	option	option	NOUN
ital-2241	85	7	revealed	reveal	VERB
ital-2241	85	8	that	that	SCONJ
ital-2241	85	9	the	the	DET
ital-2241	85	10	available	available	ADJ
ital-2241	85	11	chat	chat	NOUN
ital-2241	85	12	modules	module	NOUN
ital-2241	85	13	where	where	SCONJ
ital-2241	85	14	too	too	ADV
ital-2241	85	15	basic	basic	ADJ
ital-2241	85	16	for	for	ADP
ital-2241	85	17	our	our	PRON
ital-2241	85	18	needs	need	NOUN
ital-2241	85	19	and	and	CCONJ
ital-2241	85	20	that	that	SCONJ
ital-2241	85	21	reconfiguration	reconfiguration	NOUN
ital-2241	85	22	of	of	ADP
ital-2241	85	23	our	our	PRON
ital-2241	85	24	intranet	intranet	NOUN
ital-2241	85	25	and	and	CCONJ
ital-2241	85	26	website	website	NOUN
ital-2241	85	27	to	to	PART
ital-2241	85	28	incorporate	incorporate	VERB
ital-2241	85	29	a	a	DET
ital-2241	85	30	workable	workable	ADJ
ital-2241	85	31	chat	chat	NOUN
ital-2241	85	32	reference	reference	NOUN
ital-2241	85	33	system	system	NOUN
ital-2241	85	34	would	would	AUX
ital-2241	85	35	require	require	VERB
ital-2241	85	36	extensive	extensive	ADJ
ital-2241	85	37	time	time	NOUN
ital-2241	85	38	.	.	PUNCT
ital-2241	86	1	in	in	ADP
ital-2241	86	2	comparison	comparison	NOUN
ital-2241	86	3	to	to	ADP
ital-2241	86	4	the	the	DET
ital-2241	86	5	implementation	implementation	NOUN
ital-2241	86	6	time	time	NOUN
ital-2241	86	7	associated	associate	VERB
ital-2241	86	8	with	with	ADP
ital-2241	86	9	deploying	deploy	VERB
ital-2241	86	10	the	the	DET
ital-2241	86	11	openfire	openfire	NOUN
ital-2241	86	12	system	system	NOUN
ital-2241	86	13	,	,	PUNCT
ital-2241	86	14	using	use	VERB
ital-2241	86	15	drupal	drupal	NOUN
ital-2241	86	16	-	-	PUNCT
ital-2241	86	17	based	base	VERB
ital-2241	86	18	chat	chat	PROPN
ital-2241	86	19	modules	module	NOUN
ital-2241	86	20	did	do	AUX
ital-2241	86	21	not	not	PART
ital-2241	86	22	provide	provide	VERB
ital-2241	86	23	a	a	DET
ital-2241	86	24	favorable	favorable	ADJ
ital-2241	86	25	cost	cost	NOUN
ital-2241	86	26	-	-	PUNCT
ital-2241	86	27	benefit	benefit	NOUN
ital-2241	86	28	ratio	ratio	NOUN
ital-2241	86	29	.	.	PUNCT
ital-2241	87	1	while	while	SCONJ
ital-2241	87	2	the	the	DET
ital-2241	87	3	proprietary	proprietary	ADJ
ital-2241	87	4	libraryh3lp	libraryh3lp	NOUN
ital-2241	87	5	offered	offer	VERB
ital-2241	87	6	similar	similar	ADJ
ital-2241	87	7	functionality	functionality	NOUN
ital-2241	87	8	for	for	ADP
ital-2241	87	9	chat	chat	NOUN
ital-2241	87	10	reference	reference	NOUN
ital-2241	87	11	,	,	PUNCT
ital-2241	87	12	its	its	PRON
ital-2241	87	13	inability	inability	NOUN
ital-2241	87	14	to	to	PART
ital-2241	87	15	integrate	integrate	VERB
ital-2241	87	16	with	with	ADP
ital-2241	87	17	our	our	PRON
ital-2241	87	18	email	email	NOUN
ital-2241	87	19	system	system	NOUN
ital-2241	87	20	was	be	AUX
ital-2241	87	21	clearly	clearly	ADV
ital-2241	87	22	a	a	DET
ital-2241	87	23	deficit	deficit	NOUN
ital-2241	87	24	when	when	SCONJ
ital-2241	87	25	compared	compare	VERB
ital-2241	87	26	to	to	ADP
ital-2241	87	27	openfire	openfire	NOUN
ital-2241	87	28	.	.	PUNCT
ital-2241	88	1	in	in	ADP
ital-2241	88	2	libraryh3lp	libraryh3lp	PROPN
ital-2241	88	3	,	,	PUNCT
ital-2241	88	4	it	it	PRON
ital-2241	88	5	is	be	AUX
ital-2241	88	6	necessary	necessary	ADJ
ital-2241	88	7	to	to	PART
ital-2241	88	8	create	create	VERB
ital-2241	88	9	accounts	account	NOUN
ital-2241	88	10	for	for	ADP
ital-2241	88	11	all	all	DET
ital-2241	88	12	library	library	NOUN
ital-2241	88	13	personnel	personnel	NOUN
ital-2241	88	14	in	in	ADP
ital-2241	88	15	chat	chat	NOUN
ital-2241	88	16	reference	reference	NOUN
ital-2241	88	17	.	.	PUNCT
ital-2241	89	1	fastpath	fastpath	NOUN
ital-2241	89	2	does	do	AUX
ital-2241	89	3	not	not	PART
ital-2241	89	4	have	have	VERB
ital-2241	89	5	that	that	DET
ital-2241	89	6	requirement	requirement	NOUN
ital-2241	89	7	if	if	SCONJ
ital-2241	89	8	you	you	PRON
ital-2241	89	9	integrate	integrate	VERB
ital-2241	89	10	openfire	openfire	NOUN
ital-2241	89	11	with	with	ADP
ital-2241	89	12	your	your	PRON
ital-2241	89	13	organization	organization	NOUN
ital-2241	89	14	’s	’s	PART
ital-2241	89	15	lightweight	lightweight	ADJ
ital-2241	89	16	directory	directory	NOUN
ital-2241	89	17	access	access	NOUN
ital-2241	89	18	protocol	protocol	PROPN
ital-2241	89	19	(	(	PUNCT
ital-2241	89	20	ldap	ldap	ADJ
ital-2241	89	21	)	)	PUNCT
ital-2241	89	22	directory	directory	NOUN
ital-2241	89	23	.	.	PUNCT
ital-2241	90	1	instead	instead	ADV
ital-2241	90	2	,	,	PUNCT
ital-2241	90	3	the	the	DET
ital-2241	90	4	system	system	NOUN
ital-2241	90	5	will	will	AUX
ital-2241	90	6	automatically	automatically	ADV
ital-2241	90	7	create	create	VERB
ital-2241	90	8	accounts	account	NOUN
ital-2241	90	9	for	for	ADP
ital-2241	90	10	all	all	DET
ital-2241	90	11	library	library	NOUN
ital-2241	90	12	staff	staff	NOUN
ital-2241	90	13	.	.	PUNCT
ital-2241	91	1	furthermore	furthermore	ADV
ital-2241	91	2	,	,	PUNCT
ital-2241	91	3	the	the	DET
ital-2241	91	4	administrative	administrative	ADJ
ital-2241	91	5	options	option	NOUN
ital-2241	91	6	and	and	CCONJ
ital-2241	91	7	interface	interface	NOUN
ital-2241	91	8	for	for	ADP
ital-2241	91	9	libraryh3lp	libraryh3lp	PROPN
ital-2241	91	10	also	also	ADV
ital-2241	91	11	did	do	AUX
ital-2241	91	12	not	not	PART
ital-2241	91	13	compare	compare	VERB
ital-2241	91	14	favorably	favorably	ADV
ital-2241	91	15	with	with	ADP
ital-2241	91	16	that	that	PRON
ital-2241	91	17	of	of	ADP
ital-2241	91	18	fastpath	fastpath	NOUN
ital-2241	91	19	.	.	PUNCT
ital-2241	92	1	the	the	DET
ital-2241	92	2	fastpath	fastpath	PROPN
ital-2241	92	3	interface	interface	NOUN
ital-2241	92	4	for	for	ADP
ital-2241	92	5	assigning	assign	VERB
ital-2241	92	6	users	user	NOUN
ital-2241	92	7	is	be	AUX
ital-2241	92	8	more	more	ADV
ital-2241	92	9	intuitive	intuitive	ADJ
ital-2241	92	10	and	and	CCONJ
ital-2241	92	11	the	the	DET
ital-2241	92	12	system	system	NOUN
ital-2241	92	13	generates	generate	VERB
ital-2241	92	14	a	a	DET
ital-2241	92	15	customizable	customizable	ADJ
ital-2241	92	16	chat	chat	NOUN
ital-2241	92	17	initiation	initiation	NOUN
ital-2241	92	18	form	form	NOUN
ital-2241	92	19	for	for	ADP
ital-2241	92	20	each	each	DET
ital-2241	92	21	workgroup	workgroup	NOUN
ital-2241	92	22	(	(	PUNCT
ital-2241	92	23	figures	figure	NOUN
ital-2241	92	24	1	1	NUM
ital-2241	92	25	and	and	CCONJ
ital-2241	92	26	2	2	NUM
ital-2241	92	27	)	)	PUNCT
ital-2241	92	28	.	.	PUNCT
ital-2241	93	1	oregon	oregon	PROPN
ital-2241	93	2	’s	’s	PART
ital-2241	93	3	l	l	NOUN
ital-2241	93	4	-	-	NOUN
ital-2241	93	5	net	net	NOUN
ital-2241	93	6	and	and	CCONJ
ital-2241	93	7	ohio	ohio	PROPN
ital-2241	93	8	’s	’s	PART
ital-2241	93	9	knowitnow24x7	knowitnow24x7	PROPN
ital-2241	93	10	offer	offer	VERB
ital-2241	93	11	information	information	NOUN
ital-2241	93	12	about	about	ADP
ital-2241	93	13	software	software	NOUN
ital-2241	93	14	requirements	requirement	NOUN
ital-2241	93	15	and	and	CCONJ
ital-2241	93	16	an	an	DET
ital-2241	93	17	online	online	ADJ
ital-2241	93	18	demonstration	demonstration	NOUN
ital-2241	93	19	of	of	ADP
ital-2241	93	20	spark	spark	NOUN
ital-2241	93	21	/	/	SYM
ital-2241	93	22	fastpath.27	fastpath.27	PROPN
ital-2241	93	23	information	information	NOUN
ital-2241	93	24	technology	technology	NOUN
ital-2241	93	25	and	and	CCONJ
ital-2241	93	26	libraries	library	NOUN
ital-2241	93	27	|	|	NOUN
ital-2241	93	28	september	september	PROPN
ital-2241	93	29	2012	2012	NUM
ital-2241	93	30	10	10	NUM
ital-2241	93	31	figure	figure	NOUN
ital-2241	93	32	1	1	NUM
ital-2241	93	33	.	.	PROPN
ital-2241	93	34	fastpath	fastpath	NOUN
ital-2241	93	35	chat	chat	VERB
ital-2241	93	36	initiation	initiation	NOUN
ital-2241	93	37	form	form	NOUN
ital-2241	93	38	for	for	ADP
ital-2241	93	39	csusm	csusm	NOUN
ital-2241	93	40	research	research	NOUN
ital-2241	93	41	help	help	NOUN
ital-2241	93	42	desk	desk	NOUN
ital-2241	93	43	figure	figure	NOUN
ital-2241	93	44	2	2	NUM
ital-2241	93	45	.	.	PROPN
ital-2241	93	46	fastpath	fastpath	NOUN
ital-2241	93	47	chat	chat	VERB
ital-2241	93	48	initiation	initiation	NOUN
ital-2241	93	49	form	form	NOUN
ital-2241	93	50	for	for	ADP
ital-2241	93	51	csusm	csusm	NOUN
ital-2241	93	52	media	medium	NOUN
ital-2241	93	53	library	library	NOUN
ital-2241	93	54	for	for	ADP
ital-2241	93	55	our	our	PRON
ital-2241	93	56	requirements	requirement	NOUN
ital-2241	93	57	,	,	PUNCT
ital-2241	93	58	openfire	openfire	NOUN
ital-2241	93	59	was	be	AUX
ital-2241	93	60	clearly	clearly	ADV
ital-2241	93	61	superior	superior	ADJ
ital-2241	93	62	to	to	ADP
ital-2241	93	63	the	the	DET
ital-2241	93	64	available	available	ADJ
ital-2241	93	65	systems	system	NOUN
ital-2241	93	66	for	for	ADP
ital-2241	93	67	chat	chat	NOUN
ital-2241	93	68	reference	reference	NOUN
ital-2241	93	69	.	.	PUNCT
ital-2241	94	1	its	its	PRON
ital-2241	94	2	relatively	relatively	ADV
ital-2241	94	3	simple	simple	ADJ
ital-2241	94	4	deployment	deployment	NOUN
ital-2241	94	5	requirements	requirement	NOUN
ital-2241	94	6	and	and	CCONJ
ital-2241	94	7	ease	ease	NOUN
ital-2241	94	8	of	of	ADP
ital-2241	94	9	setup	setup	NOUN
ital-2241	94	10	helped	help	VERB
ital-2241	94	11	make	make	VERB
ital-2241	94	12	it	it	PRON
ital-2241	94	13	our	our	PRON
ital-2241	94	14	first	first	ADJ
ital-2241	94	15	choice	choice	NOUN
ital-2241	94	16	for	for	ADP
ital-2241	94	17	building	build	VERB
ital-2241	94	18	a	a	DET
ital-2241	94	19	combined	combined	ADJ
ital-2241	94	20	i	i	PROPN
ital-2241	94	21	m	m	VERB
ital-2241	94	22	network	network	NOUN
ital-2241	94	23	and	and	CCONJ
ital-2241	94	24	chat	chat	VERB
ital-2241	94	25	reference	reference	NOUN
ital-2241	94	26	system	system	NOUN
ital-2241	94	27	.	.	PUNCT
ital-2241	95	1	in	in	ADP
ital-2241	95	2	the	the	DET
ital-2241	95	3	following	follow	VERB
ital-2241	95	4	section	section	NOUN
ital-2241	95	5	,	,	PUNCT
ital-2241	95	6	we	we	PRON
ital-2241	95	7	will	will	AUX
ital-2241	95	8	discuss	discuss	VERB
ital-2241	95	9	the	the	DET
ital-2241	95	10	installation	installation	NOUN
ital-2241	95	11	,	,	PUNCT
ital-2241	95	12	customization	customization	NOUN
ital-2241	95	13	,	,	PUNCT
ital-2241	95	14	and	and	CCONJ
ital-2241	95	15	assessment	assessment	NOUN
ital-2241	95	16	of	of	ADP
ital-2241	95	17	our	our	PRON
ital-2241	95	18	openfire	openfire	NOUN
ital-2241	95	19	implementation	implementation	NOUN
ital-2241	95	20	.	.	PUNCT
ital-2241	96	1	openfire	openfire	NOUN
ital-2241	96	2	installation	installation	NOUN
ital-2241	96	3	and	and	CCONJ
ital-2241	96	4	configuration	configuration	NOUN
ital-2241	96	5	the	the	DET
ital-2241	96	6	openfire	openfire	NOUN
ital-2241	96	7	application	application	NOUN
ital-2241	96	8	is	be	AUX
ital-2241	96	9	a	a	DET
ital-2241	96	10	free	free	ADJ
ital-2241	96	11	download	download	NOUN
ital-2241	96	12	from	from	ADP
ital-2241	96	13	ignite	ignite	NOUN
ital-2241	96	14	realtime	realtime	NOUN
ital-2241	96	15	,	,	PUNCT
ital-2241	96	16	a	a	DET
ital-2241	96	17	community	community	NOUN
ital-2241	96	18	of	of	ADP
ital-2241	96	19	jive	jive	ADJ
ital-2241	96	20	software	software	NOUN
ital-2241	96	21	.	.	PUNCT
ital-2241	97	1	the	the	DET
ital-2241	97	2	program	program	NOUN
ital-2241	97	3	will	will	AUX
ital-2241	97	4	run	run	VERB
ital-2241	97	5	on	on	ADP
ital-2241	97	6	any	any	DET
ital-2241	97	7	web	web	NOUN
ital-2241	97	8	server	server	NOUN
ital-2241	97	9	that	that	PRON
ital-2241	97	10	has	have	VERB
ital-2241	97	11	a	a	DET
ital-2241	97	12	windows	window	NOUN
ital-2241	97	13	,	,	PUNCT
ital-2241	97	14	linux	linux	PROPN
ital-2241	97	15	,	,	PUNCT
ital-2241	97	16	or	or	CCONJ
ital-2241	97	17	macintosh	macintosh	PROPN
ital-2241	97	18	operating	operating	NOUN
ital-2241	97	19	system	system	NOUN
ital-2241	97	20	.	.	PUNCT
ital-2241	98	1	if	if	SCONJ
ital-2241	98	2	configured	configure	VERB
ital-2241	98	3	as	as	ADP
ital-2241	98	4	a	a	DET
ital-2241	98	5	self	self	NOUN
ital-2241	98	6	-	-	PUNCT
ital-2241	98	7	contained	contain	VERB
ital-2241	98	8	application	application	NOUN
ital-2241	98	9	,	,	PUNCT
ital-2241	98	10	openfire	openfire	NOUN
ital-2241	98	11	only	only	ADV
ital-2241	98	12	requires	require	VERB
ital-2241	98	13	java	java	ADV
ital-2241	98	14	to	to	PART
ital-2241	98	15	be	be	AUX
ital-2241	98	16	available	available	ADJ
ital-2241	98	17	on	on	ADP
ital-2241	98	18	your	your	PRON
ital-2241	98	19	web	web	NOUN
ital-2241	98	20	server	server	NOUN
ital-2241	98	21	.	.	PUNCT
ital-2241	99	1	installation	installation	NOUN
ital-2241	99	2	of	of	ADP
ital-2241	99	3	the	the	DET
ital-2241	99	4	software	software	NOUN
ital-2241	99	5	is	be	AUX
ital-2241	99	6	an	an	DET
ital-2241	99	7	automated	automate	VERB
ital-2241	99	8	process	process	NOUN
ital-2241	99	9	and	and	CCONJ
ital-2241	99	10	system	system	NOUN
ital-2241	99	11	configuration	configuration	NOUN
ital-2241	99	12	is	be	AUX
ital-2241	99	13	through	through	ADP
ital-2241	99	14	a	a	DET
ital-2241	99	15	web	web	NOUN
ital-2241	99	16	-	-	PUNCT
ital-2241	99	17	based	base	VERB
ital-2241	99	18	setup	setup	NOUN
ital-2241	99	19	guide	guide	NOUN
ital-2241	99	20	.	.	PUNCT
ital-2241	100	1	after	after	ADP
ital-2241	100	2	the	the	DET
ital-2241	100	3	initial	initial	ADJ
ital-2241	100	4	language	language	NOUN
ital-2241	100	5	selection	selection	NOUN
ital-2241	100	6	form	form	NOUN
ital-2241	100	7	,	,	PUNCT
ital-2241	100	8	the	the	DET
ital-2241	100	9	next	next	ADJ
ital-2241	100	10	step	step	NOUN
ital-2241	100	11	in	in	ADP
ital-2241	100	12	the	the	DET
ital-2241	100	13	server	server	NOUN
ital-2241	100	14	configuration	configuration	NOUN
ital-2241	100	15	process	process	NOUN
ital-2241	100	16	is	be	AUX
ital-2241	100	17	to	to	PART
ital-2241	100	18	enter	enter	VERB
ital-2241	100	19	the	the	DET
ital-2241	100	20	web	web	NOUN
ital-2241	100	21	server	server	NOUN
ital-2241	100	22	url	url	NOUN
ital-2241	100	23	and	and	CCONJ
ital-2241	100	24	the	the	DET
ital-2241	100	25	ports	port	NOUN
ital-2241	100	26	through	through	ADP
ital-2241	100	27	which	which	PRON
ital-2241	100	28	the	the	DET
ital-2241	100	29	server	server	NOUN
ital-2241	100	30	will	will	AUX
ital-2241	100	31	communicate	communicate	VERB
ital-2241	100	32	with	with	ADP
ital-2241	100	33	the	the	DET
ital-2241	100	34	outside	outside	ADJ
ital-2241	100	35	world	world	NOUN
ital-2241	100	36	(	(	PUNCT
ital-2241	100	37	figure	figure	NOUN
ital-2241	100	38	3	3	NUM
ital-2241	100	39	)	)	PUNCT
ital-2241	100	40	.	.	PUNCT
ital-2241	101	1	the	the	DET
ital-2241	101	2	third	third	ADJ
ital-2241	101	3	step	step	NOUN
ital-2241	101	4	provides	provide	VERB
ital-2241	101	5	fields	field	NOUN
ital-2241	101	6	for	for	ADP
ital-2241	101	7	selecting	select	VERB
ital-2241	101	8	the	the	DET
ital-2241	101	9	type	type	NOUN
ital-2241	101	10	of	of	ADP
ital-2241	101	11	database	database	NOUN
ital-2241	101	12	to	to	PART
ital-2241	101	13	use	use	VERB
ital-2241	101	14	with	with	ADP
ital-2241	101	15	openfire	openfire	NOUN
ital-2241	101	16	and	and	CCONJ
ital-2241	101	17	for	for	ADP
ital-2241	101	18	inputting	inputte	VERB
ital-2241	101	19	any	any	DET
ital-2241	101	20	information	information	NOUN
ital-2241	101	21	relating	relate	VERB
ital-2241	101	22	to	to	ADP
ital-2241	101	23	your	your	PRON
ital-2241	101	24	selection	selection	NOUN
ital-2241	101	25	(	(	PUNCT
ital-2241	101	26	figure	figure	NOUN
ital-2241	101	27	4	4	NUM
ital-2241	101	28	)	)	PUNCT
ital-2241	101	29	.	.	PUNCT
ital-2241	102	1	extending	extend	VERB
ital-2241	102	2	i	i	PRON
ital-2241	102	3	m	m	VERB
ital-2241	102	4	beyond	beyond	ADP
ital-2241	102	5	the	the	DET
ital-2241	102	6	reference	reference	NOUN
ital-2241	102	7	desk	desk	NOUN
ital-2241	102	8	|	|	NOUN
ital-2241	102	9	chan	chan	PROPN
ital-2241	102	10	,	,	PUNCT
ital-2241	102	11	ly	ly	INTJ
ital-2241	102	12	,	,	PUNCT
ital-2241	102	13	and	and	CCONJ
ital-2241	102	14	meulemans	meuleman	NOUN
ital-2241	102	15	11	11	NUM
ital-2241	102	16	figure	figure	NOUN
ital-2241	102	17	3	3	NUM
ital-2241	102	18	.	.	PROPN
ital-2241	102	19	openfire	openfire	PROPN
ital-2241	102	20	server	server	NOUN
ital-2241	102	21	settings	setting	NOUN
ital-2241	102	22	screen	screen	NOUN
ital-2241	102	23	figure	figure	NOUN
ital-2241	102	24	4	4	NUM
ital-2241	102	25	.	.	PROPN
ital-2241	102	26	openfire	openfire	PROPN
ital-2241	102	27	database	database	NOUN
ital-2241	102	28	configuration	configuration	NOUN
ital-2241	102	29	form	form	NOUN
ital-2241	102	30	openfire	openfire	NOUN
ital-2241	102	31	uses	use	VERB
ital-2241	102	32	a	a	DET
ital-2241	102	33	database	database	NOUN
ital-2241	102	34	to	to	PART
ital-2241	102	35	store	store	VERB
ital-2241	102	36	information	information	NOUN
ital-2241	102	37	such	such	ADJ
ital-2241	102	38	as	as	ADP
ital-2241	102	39	i	i	PRON
ital-2241	102	40	m	m	VERB
ital-2241	102	41	network	network	NOUN
ital-2241	102	42	settings	setting	NOUN
ital-2241	102	43	,	,	PUNCT
ital-2241	102	44	user	user	NOUN
ital-2241	102	45	account	account	NOUN
ital-2241	102	46	information	information	NOUN
ital-2241	102	47	,	,	PUNCT
ital-2241	102	48	and	and	CCONJ
ital-2241	102	49	transcripts	transcript	NOUN
ital-2241	102	50	.	.	PUNCT
ital-2241	103	1	database	database	NOUN
ital-2241	103	2	options	option	NOUN
ital-2241	103	3	include	include	VERB
ital-2241	103	4	using	use	VERB
ital-2241	103	5	an	an	DET
ital-2241	103	6	embedded	embed	VERB
ital-2241	103	7	database	database	NOUN
ital-2241	103	8	or	or	CCONJ
ital-2241	103	9	connecting	connect	VERB
ital-2241	103	10	to	to	ADP
ital-2241	103	11	an	an	DET
ital-2241	103	12	external	external	ADJ
ital-2241	103	13	database	database	NOUN
ital-2241	103	14	server	server	NOUN
ital-2241	103	15	.	.	PUNCT
ital-2241	104	1	using	use	VERB
ital-2241	104	2	the	the	DET
ital-2241	104	3	embedded	embed	VERB
ital-2241	104	4	database	database	NOUN
ital-2241	104	5	is	be	AUX
ital-2241	104	6	the	the	DET
ital-2241	104	7	simpler	simple	ADJ
ital-2241	104	8	option	option	NOUN
ital-2241	104	9	and	and	CCONJ
ital-2241	104	10	is	be	AUX
ital-2241	104	11	helpful	helpful	ADJ
ital-2241	104	12	if	if	SCONJ
ital-2241	104	13	you	you	PRON
ital-2241	104	14	do	do	AUX
ital-2241	104	15	not	not	PART
ital-2241	104	16	have	have	VERB
ital-2241	104	17	access	access	NOUN
ital-2241	104	18	to	to	ADP
ital-2241	104	19	a	a	DET
ital-2241	104	20	database	database	NOUN
ital-2241	104	21	server	server	NOUN
ital-2241	104	22	.	.	PUNCT
ital-2241	105	1	connecting	connect	VERB
ital-2241	105	2	to	to	ADP
ital-2241	105	3	an	an	DET
ital-2241	105	4	external	external	ADJ
ital-2241	105	5	database	database	NOUN
ital-2241	105	6	server	server	NOUN
ital-2241	105	7	offers	offer	VERB
ital-2241	105	8	more	more	ADJ
ital-2241	105	9	control	control	NOUN
ital-2241	105	10	of	of	ADP
ital-2241	105	11	the	the	DET
ital-2241	105	12	data	datum	NOUN
ital-2241	105	13	generated	generate	VERB
ital-2241	105	14	by	by	ADP
ital-2241	105	15	openfire	openfire	NOUN
ital-2241	105	16	and	and	CCONJ
ital-2241	105	17	provides	provide	VERB
ital-2241	105	18	additional	additional	ADJ
ital-2241	105	19	backup	backup	ADJ
ital-2241	105	20	options	option	NOUN
ital-2241	105	21	.	.	PUNCT
ital-2241	106	1	openfire	openfire	NOUN
ital-2241	106	2	works	work	VERB
ital-2241	106	3	with	with	ADP
ital-2241	106	4	a	a	DET
ital-2241	106	5	number	number	NOUN
ital-2241	106	6	of	of	ADP
ital-2241	106	7	the	the	DET
ital-2241	106	8	more	more	ADV
ital-2241	106	9	commonly	commonly	ADV
ital-2241	106	10	used	use	VERB
ital-2241	106	11	database	database	NOUN
ital-2241	106	12	servers	server	NOUN
ital-2241	106	13	such	such	ADJ
ital-2241	106	14	as	as	ADP
ital-2241	106	15	mysql	mysql	NOUN
ital-2241	106	16	,	,	PUNCT
ital-2241	106	17	postgresql	postgresql	NOUN
ital-2241	106	18	,	,	PUNCT
ital-2241	106	19	and	and	CCONJ
ital-2241	106	20	microsoft	microsoft	PROPN
ital-2241	106	21	sql	sql	PROPN
ital-2241	106	22	server	server	PROPN
ital-2241	106	23	.	.	PUNCT
ital-2241	107	1	in	in	ADP
ital-2241	107	2	addition	addition	NOUN
ital-2241	107	3	,	,	PUNCT
ital-2241	107	4	oracle	oracle	NOUN
ital-2241	107	5	and	and	CCONJ
ital-2241	107	6	ibm	ibm	PROPN
ital-2241	107	7	’s	’s	PROPN
ital-2241	107	8	db2	db2	PROPN
ital-2241	107	9	are	be	AUX
ital-2241	107	10	database	database	NOUN
ital-2241	107	11	options	option	NOUN
ital-2241	107	12	with	with	ADP
ital-2241	107	13	additional	additional	ADJ
ital-2241	107	14	free	free	ADJ
ital-2241	107	15	plugins	plugin	NOUN
ital-2241	107	16	from	from	ADP
ital-2241	107	17	these	these	DET
ital-2241	107	18	vendors	vendor	NOUN
ital-2241	107	19	.	.	PUNCT
ital-2241	108	1	we	we	PRON
ital-2241	108	2	choose	choose	VERB
ital-2241	108	3	to	to	PART
ital-2241	108	4	use	use	VERB
ital-2241	108	5	mysql	mysql	NOUN
ital-2241	108	6	because	because	SCONJ
ital-2241	108	7	of	of	ADP
ital-2241	108	8	our	our	PRON
ital-2241	108	9	experience	experience	NOUN
ital-2241	108	10	using	use	VERB
ital-2241	108	11	it	it	PRON
ital-2241	108	12	with	with	ADP
ital-2241	108	13	other	other	ADJ
ital-2241	108	14	library	library	NOUN
ital-2241	108	15	web	web	NOUN
ital-2241	108	16	applications	application	NOUN
ital-2241	108	17	.	.	PUNCT
ital-2241	109	1	if	if	SCONJ
ital-2241	109	2	using	use	VERB
ital-2241	109	3	the	the	DET
ital-2241	109	4	external	external	ADJ
ital-2241	109	5	database	database	NOUN
ital-2241	109	6	option	option	NOUN
ital-2241	109	7	,	,	PUNCT
ital-2241	109	8	creating	create	VERB
ital-2241	109	9	and	and	CCONJ
ital-2241	109	10	configuring	configure	VERB
ital-2241	109	11	the	the	DET
ital-2241	109	12	external	external	ADJ
ital-2241	109	13	database	database	NOUN
ital-2241	109	14	before	before	ADP
ital-2241	109	15	installing	instal	VERB
ital-2241	109	16	openfire	openfire	NOUN
ital-2241	109	17	is	be	AUX
ital-2241	109	18	highly	highly	ADV
ital-2241	109	19	recommended	recommend	VERB
ital-2241	109	20	.	.	PUNCT
ital-2241	110	1	after	after	ADP
ital-2241	110	2	choosing	choose	VERB
ital-2241	110	3	a	a	DET
ital-2241	110	4	database	database	NOUN
ital-2241	110	5	,	,	PUNCT
ital-2241	110	6	the	the	DET
ital-2241	110	7	openfire	openfire	NOUN
ital-2241	110	8	configuration	configuration	NOUN
ital-2241	110	9	requires	require	VERB
ital-2241	110	10	the	the	DET
ital-2241	110	11	selection	selection	NOUN
ital-2241	110	12	of	of	ADP
ital-2241	110	13	an	an	DET
ital-2241	110	14	authentication	authentication	NOUN
ital-2241	110	15	method	method	NOUN
ital-2241	110	16	for	for	ADP
ital-2241	110	17	user	user	NOUN
ital-2241	110	18	accounts	account	NOUN
ital-2241	110	19	.	.	PUNCT
ital-2241	111	1	one	one	NUM
ital-2241	111	2	option	option	NOUN
ital-2241	111	3	is	be	AUX
ital-2241	111	4	to	to	PART
ital-2241	111	5	use	use	VERB
ital-2241	111	6	openfire	openfire	NOUN
ital-2241	111	7	’s	’s	PART
ital-2241	111	8	internal	internal	ADJ
ital-2241	111	9	authentication	authentication	NOUN
ital-2241	111	10	system	system	NOUN
ital-2241	111	11	.	.	PUNCT
ital-2241	112	1	while	while	SCONJ
ital-2241	112	2	the	the	DET
ital-2241	112	3	internal	internal	ADJ
ital-2241	112	4	system	system	NOUN
ital-2241	112	5	is	be	AUX
ital-2241	112	6	robust	robust	ADJ
ital-2241	112	7	,	,	PUNCT
ital-2241	112	8	it	it	PRON
ital-2241	112	9	requires	require	VERB
ital-2241	112	10	additional	additional	ADJ
ital-2241	112	11	administrative	administrative	ADJ
ital-2241	112	12	support	support	NOUN
ital-2241	112	13	to	to	PART
ital-2241	112	14	manage	manage	VERB
ital-2241	112	15	the	the	DET
ital-2241	112	16	process	process	NOUN
ital-2241	112	17	of	of	ADP
ital-2241	112	18	creating	create	VERB
ital-2241	112	19	and	and	CCONJ
ital-2241	112	20	maintaining	maintain	VERB
ital-2241	112	21	user	user	NOUN
ital-2241	112	22	accounts	account	NOUN
ital-2241	112	23	.	.	PUNCT
ital-2241	113	1	the	the	DET
ital-2241	113	2	recommended	recommend	VERB
ital-2241	113	3	option	option	NOUN
ital-2241	113	4	is	be	AUX
ital-2241	113	5	to	to	PART
ital-2241	113	6	connect	connect	VERB
ital-2241	113	7	openfire	openfire	NOUN
ital-2241	113	8	with	with	ADP
ital-2241	113	9	your	your	PRON
ital-2241	113	10	organization	organization	NOUN
ital-2241	113	11	’s	’s	PART
ital-2241	113	12	lightweight	lightweight	ADJ
ital-2241	113	13	directory	directory	NOUN
ital-2241	113	14	access	access	NOUN
ital-2241	113	15	protocol	protocol	PROPN
ital-2241	113	16	(	(	PUNCT
ital-2241	113	17	ldap	ldap	ADJ
ital-2241	113	18	)	)	PUNCT
ital-2241	113	19	directory	directory	NOUN
ital-2241	113	20	(	(	PUNCT
ital-2241	113	21	figure	figure	NOUN
ital-2241	113	22	5	5	NUM
ital-2241	113	23	)	)	PUNCT
ital-2241	113	24	.	.	PUNCT
ital-2241	114	1	ldap	ldap	ADJ
ital-2241	114	2	is	be	AUX
ital-2241	114	3	a	a	DET
ital-2241	114	4	protocol	protocol	NOUN
ital-2241	114	5	that	that	PRON
ital-2241	114	6	allows	allow	VERB
ital-2241	114	7	external	external	ADJ
ital-2241	114	8	systems	system	NOUN
ital-2241	114	9	to	to	PART
ital-2241	114	10	interact	interact	VERB
ital-2241	114	11	with	with	ADP
ital-2241	114	12	the	the	DET
ital-2241	114	13	user	user	NOUN
ital-2241	114	14	information	information	NOUN
ital-2241	114	15	stored	store	VERB
ital-2241	114	16	in	in	ADP
ital-2241	114	17	an	an	DET
ital-2241	114	18	organization	organization	NOUN
ital-2241	114	19	’s	’s	PART
ital-2241	114	20	email	email	NOUN
ital-2241	114	21	system	system	NOUN
ital-2241	114	22	.	.	PUNCT
ital-2241	115	1	using	use	VERB
ital-2241	115	2	ldap	ldap	ADV
ital-2241	115	3	with	with	ADP
ital-2241	115	4	openfire	openfire	NOUN
ital-2241	115	5	is	be	AUX
ital-2241	115	6	highly	highly	ADV
ital-2241	115	7	preferable	preferable	ADJ
ital-2241	115	8	because	because	SCONJ
ital-2241	115	9	it	it	PRON
ital-2241	115	10	simplifies	simplify	VERB
ital-2241	115	11	access	access	NOUN
ital-2241	115	12	for	for	ADP
ital-2241	115	13	your	your	PRON
ital-2241	115	14	librarians	librarian	NOUN
ital-2241	115	15	and	and	CCONJ
ital-2241	115	16	staff	staff	NOUN
ital-2241	115	17	by	by	ADP
ital-2241	115	18	automatically	automatically	ADV
ital-2241	115	19	creating	create	VERB
ital-2241	115	20	user	user	NOUN
ital-2241	115	21	accounts	account	NOUN
ital-2241	115	22	based	base	VERB
ital-2241	115	23	on	on	ADP
ital-2241	115	24	the	the	DET
ital-2241	115	25	information	information	NOUN
ital-2241	115	26	in	in	ADP
ital-2241	115	27	your	your	PRON
ital-2241	115	28	organization	organization	NOUN
ital-2241	115	29	’s	’s	PART
ital-2241	115	30	email	email	NOUN
ital-2241	115	31	system	system	NOUN
ital-2241	115	32	.	.	PUNCT
ital-2241	116	1	library	library	NOUN
ital-2241	116	2	staff	staff	PROPN
ital-2241	116	3	simply	simply	ADV
ital-2241	116	4	login	login	VERB
ital-2241	116	5	with	with	ADP
ital-2241	116	6	their	their	PRON
ital-2241	116	7	work	work	NOUN
ital-2241	116	8	email	email	NOUN
ital-2241	116	9	or	or	CCONJ
ital-2241	116	10	network	network	NOUN
ital-2241	116	11	account	account	NOUN
ital-2241	116	12	information	information	NOUN
ital-2241	116	13	;	;	PUNCT
ital-2241	116	14	they	they	PRON
ital-2241	116	15	are	be	AUX
ital-2241	116	16	not	not	PART
ital-2241	116	17	required	require	VERB
ital-2241	116	18	to	to	PART
ital-2241	116	19	create	create	VERB
ital-2241	116	20	a	a	DET
ital-2241	116	21	new	new	ADJ
ital-2241	116	22	username	username	NOUN
ital-2241	116	23	and	and	CCONJ
ital-2241	116	24	password	password	NOUN
ital-2241	116	25	.	.	PUNCT
ital-2241	117	1	information	information	NOUN
ital-2241	117	2	technology	technology	NOUN
ital-2241	117	3	and	and	CCONJ
ital-2241	117	4	libraries	library	NOUN
ital-2241	117	5	|	|	NOUN
ital-2241	117	6	september	september	PROPN
ital-2241	117	7	2012	2012	NUM
ital-2241	117	8	12	12	NUM
ital-2241	117	9	figure	figure	NOUN
ital-2241	117	10	5	5	NUM
ital-2241	117	11	.	.	PROPN
ital-2241	117	12	openfire	openfire	VERB
ital-2241	117	13	ldap	ldap	ADJ
ital-2241	117	14	configuration	configuration	NOUN
ital-2241	117	15	form	form	VERB
ital-2241	117	16	the	the	DET
ital-2241	117	17	last	last	ADJ
ital-2241	117	18	step	step	NOUN
ital-2241	117	19	in	in	ADP
ital-2241	117	20	the	the	DET
ital-2241	117	21	configuration	configuration	NOUN
ital-2241	117	22	process	process	NOUN
ital-2241	117	23	is	be	AUX
ital-2241	117	24	to	to	PART
ital-2241	117	25	grant	grant	VERB
ital-2241	117	26	system	system	NOUN
ital-2241	117	27	administrator	administrator	NOUN
ital-2241	117	28	access	access	NOUN
ital-2241	117	29	to	to	ADP
ital-2241	117	30	the	the	DET
ital-2241	117	31	appropriate	appropriate	ADJ
ital-2241	117	32	users	user	NOUN
ital-2241	117	33	.	.	PUNCT
ital-2241	118	1	if	if	SCONJ
ital-2241	118	2	using	use	VERB
ital-2241	118	3	the	the	DET
ital-2241	118	4	ldap	ldap	ADJ
ital-2241	118	5	authentication	authentication	NOUN
ital-2241	118	6	method	method	NOUN
ital-2241	118	7	,	,	PUNCT
ital-2241	118	8	you	you	PRON
ital-2241	118	9	are	be	AUX
ital-2241	118	10	able	able	ADJ
ital-2241	118	11	to	to	PART
ital-2241	118	12	select	select	VERB
ital-2241	118	13	one	one	NUM
ital-2241	118	14	or	or	CCONJ
ital-2241	118	15	more	more	ADJ
ital-2241	118	16	users	user	NOUN
ital-2241	118	17	in	in	ADP
ital-2241	118	18	your	your	PRON
ital-2241	118	19	organization	organization	NOUN
ital-2241	118	20	by	by	ADP
ital-2241	118	21	entering	enter	VERB
ital-2241	118	22	their	their	PRON
ital-2241	118	23	email	email	NOUN
ital-2241	118	24	i	i	NOUN
ital-2241	118	25	d	d	NOUN
ital-2241	119	1	(	(	PUNCT
ital-2241	119	2	the	the	DET
ital-2241	119	3	portion	portion	NOUN
ital-2241	119	4	before	before	ADP
ital-2241	119	5	the	the	DET
ital-2241	119	6	ampersand	ampersand	NOUN
ital-2241	119	7	)	)	PUNCT
ital-2241	119	8	.	.	PUNCT
ital-2241	120	1	the	the	DET
ital-2241	120	2	selected	select	VERB
ital-2241	120	3	users	user	NOUN
ital-2241	120	4	will	will	AUX
ital-2241	120	5	have	have	VERB
ital-2241	120	6	complete	complete	ADJ
ital-2241	120	7	access	access	NOUN
ital-2241	120	8	to	to	ADP
ital-2241	120	9	all	all	DET
ital-2241	120	10	aspects	aspect	NOUN
ital-2241	120	11	of	of	ADP
ital-2241	120	12	the	the	DET
ital-2241	120	13	openfire	openfire	NOUN
ital-2241	120	14	server	server	NOUN
ital-2241	120	15	.	.	PUNCT
ital-2241	121	1	once	once	SCONJ
ital-2241	121	2	the	the	DET
ital-2241	121	3	setup	setup	NOUN
ital-2241	121	4	and	and	CCONJ
ital-2241	121	5	configuration	configuration	NOUN
ital-2241	121	6	process	process	NOUN
ital-2241	121	7	is	be	AUX
ital-2241	121	8	complete	complete	ADJ
ital-2241	121	9	,	,	PUNCT
ital-2241	121	10	the	the	DET
ital-2241	121	11	server	server	NOUN
ital-2241	121	12	is	be	AUX
ital-2241	121	13	ready	ready	ADJ
ital-2241	121	14	to	to	PART
ital-2241	121	15	accept	accept	VERB
ital-2241	121	16	i	i	PROPN
ital-2241	121	17	m	m	VERB
ital-2241	121	18	connections	connection	NOUN
ital-2241	121	19	and	and	CCONJ
ital-2241	121	20	route	route	NOUN
ital-2241	121	21	messages	message	NOUN
ital-2241	121	22	.	.	PUNCT
ital-2241	122	1	reviewing	review	VERB
ital-2241	122	2	the	the	DET
ital-2241	122	3	settings	setting	NOUN
ital-2241	122	4	and	and	CCONJ
ital-2241	122	5	options	option	NOUN
ital-2241	122	6	within	within	ADP
ital-2241	122	7	the	the	DET
ital-2241	122	8	openfire	openfire	NOUN
ital-2241	122	9	system	system	NOUN
ital-2241	122	10	administration	administration	NOUN
ital-2241	122	11	area	area	NOUN
ital-2241	122	12	is	be	AUX
ital-2241	122	13	highly	highly	ADV
ital-2241	122	14	recommended	recommend	VERB
ital-2241	122	15	.	.	PUNCT
ital-2241	123	1	most	most	ADJ
ital-2241	123	2	libraries	library	NOUN
ital-2241	123	3	will	will	AUX
ital-2241	123	4	likely	likely	ADV
ital-2241	123	5	want	want	VERB
ital-2241	123	6	to	to	PART
ital-2241	123	7	adjust	adjust	VERB
ital-2241	123	8	the	the	DET
ital-2241	123	9	configurations	configuration	NOUN
ital-2241	123	10	within	within	ADP
ital-2241	123	11	the	the	DET
ital-2241	123	12	sections	section	NOUN
ital-2241	123	13	for	for	ADP
ital-2241	123	14	server	server	NOUN
ital-2241	123	15	settings	setting	NOUN
ital-2241	123	16	and	and	CCONJ
ital-2241	123	17	archives	archive	NOUN
ital-2241	123	18	.	.	PUNCT
ital-2241	124	1	connecting	connect	VERB
ital-2241	124	2	the	the	DET
ital-2241	124	3	i	i	NOUN
ital-2241	124	4	m	m	VERB
ital-2241	124	5	network	network	NOUN
ital-2241	124	6	the	the	DET
ital-2241	124	7	second	second	ADJ
ital-2241	124	8	phase	phase	NOUN
ital-2241	124	9	of	of	ADP
ital-2241	124	10	the	the	DET
ital-2241	124	11	implementation	implementation	NOUN
ital-2241	124	12	process	process	NOUN
ital-2241	124	13	connected	connect	VERB
ital-2241	124	14	our	our	PRON
ital-2241	124	15	library	library	NOUN
ital-2241	124	16	personnel	personnel	NOUN
ital-2241	124	17	with	with	ADP
ital-2241	124	18	the	the	DET
ital-2241	124	19	i	i	PROPN
ital-2241	124	20	m	m	VERB
ital-2241	124	21	network	network	NOUN
ital-2241	124	22	using	use	VERB
ital-2241	124	23	i	i	PROPN
ital-2241	124	24	m	m	VERB
ital-2241	124	25	software	software	NOUN
ital-2241	124	26	installed	instal	VERB
ital-2241	124	27	on	on	ADP
ital-2241	124	28	their	their	PRON
ital-2241	124	29	workstations	workstation	NOUN
ital-2241	124	30	.	.	PUNCT
ital-2241	125	1	the	the	DET
ital-2241	125	2	openfire	openfire	NOUN
ital-2241	125	3	i	i	PRON
ital-2241	125	4	m	m	VERB
ital-2241	125	5	server	server	NOUN
ital-2241	125	6	works	work	VERB
ital-2241	125	7	with	with	ADP
ital-2241	125	8	any	any	DET
ital-2241	125	9	multiprotocol	multiprotocol	NOUN
ital-2241	125	10	i	i	PRON
ital-2241	125	11	m	m	VERB
ital-2241	125	12	client	client	NOUN
ital-2241	125	13	(	(	PUNCT
ital-2241	125	14	“	"	PUNCT
ital-2241	125	15	multiprotocol	multiprotocol	ADJ
ital-2241	125	16	”	"	PUNCT
ital-2241	125	17	refers	refer	VERB
ital-2241	125	18	to	to	PART
ital-2241	125	19	support	support	VERB
ital-2241	125	20	for	for	ADP
ital-2241	125	21	simultaneous	simultaneous	ADJ
ital-2241	125	22	connections	connection	NOUN
ital-2241	125	23	to	to	ADP
ital-2241	125	24	multiple	multiple	PROPN
ital-2241	125	25	i	i	PRON
ital-2241	125	26	m	m	VERB
ital-2241	125	27	networks	network	NOUN
ital-2241	125	28	)	)	PUNCT
ital-2241	125	29	that	that	PRON
ital-2241	125	30	provides	provide	VERB
ital-2241	125	31	options	option	NOUN
ital-2241	125	32	for	for	ADP
ital-2241	125	33	configuring	configure	VERB
ital-2241	125	34	an	an	DET
ital-2241	125	35	xmpp	xmpp	PROPN
ital-2241	125	36	or	or	CCONJ
ital-2241	125	37	jabber	jabber	PROPN
ital-2241	125	38	account	account	PROPN
ital-2241	125	39	.	.	PUNCT
ital-2241	126	1	some	some	PRON
ital-2241	126	2	of	of	ADP
ital-2241	126	3	the	the	DET
ital-2241	126	4	more	more	ADV
ital-2241	126	5	popular	popular	ADJ
ital-2241	126	6	i	i	PRON
ital-2241	126	7	m	m	VERB
ital-2241	126	8	clients	client	NOUN
ital-2241	126	9	that	that	PRON
ital-2241	126	10	offer	offer	VERB
ital-2241	126	11	this	this	DET
ital-2241	126	12	functionality	functionality	NOUN
ital-2241	126	13	include	include	VERB
ital-2241	126	14	spark	spark	NOUN
ital-2241	126	15	,	,	PUNCT
ital-2241	126	16	trillian	trillian	ADJ
ital-2241	126	17	,	,	PUNCT
ital-2241	126	18	miranda	miranda	PROPN
ital-2241	126	19	,	,	PUNCT
ital-2241	126	20	and	and	CCONJ
ital-2241	126	21	pidgin	pidgin	NOUN
ital-2241	126	22	.	.	PUNCT
ital-2241	127	1	based	base	VERB
ital-2241	127	2	on	on	ADP
ital-2241	127	3	our	our	PRON
ital-2241	127	4	chat	chat	NOUN
ital-2241	127	5	reference	reference	NOUN
ital-2241	127	6	requirements	requirement	NOUN
ital-2241	127	7	,	,	PUNCT
ital-2241	127	8	we	we	PRON
ital-2241	127	9	choose	choose	VERB
ital-2241	127	10	to	to	PART
ital-2241	127	11	use	use	VERB
ital-2241	127	12	spark	spark	NOUN
ital-2241	127	13	(	(	PUNCT
ital-2241	127	14	www.igniterealtime.org/projects/spark	www.igniterealtime.org/projects/spark	NOUN
ital-2241	127	15	)	)	PUNCT
ital-2241	127	16	,	,	PUNCT
ital-2241	127	17	an	an	DET
ital-2241	127	18	i	i	PROPN
ital-2241	127	19	m	m	PROPN
ital-2241	127	20	client	client	NOUN
ital-2241	127	21	program	program	NOUN
ital-2241	127	22	designed	design	VERB
ital-2241	127	23	to	to	PART
ital-2241	127	24	work	work	VERB
ital-2241	127	25	specifically	specifically	ADV
ital-2241	127	26	with	with	ADP
ital-2241	127	27	the	the	DET
ital-2241	127	28	fastpath	fastpath	NOUN
ital-2241	127	29	web	web	NOUN
ital-2241	127	30	chat	chat	PROPN
ital-2241	127	31	service	service	NOUN
ital-2241	127	32	.	.	PUNCT
ital-2241	128	1	spark	spark	NOUN
ital-2241	128	2	comes	come	VERB
ital-2241	128	3	with	with	ADP
ital-2241	128	4	a	a	DET
ital-2241	128	5	fastpath	fastpath	NOUN
ital-2241	128	6	plugin	plugin	NOUN
ital-2241	128	7	that	that	PRON
ital-2241	128	8	enables	enable	VERB
ital-2241	128	9	users	user	NOUN
ital-2241	128	10	to	to	PART
ital-2241	128	11	receive	receive	VERB
ital-2241	128	12	and	and	CCONJ
ital-2241	128	13	send	send	VERB
ital-2241	128	14	messages	message	NOUN
ital-2241	128	15	to	to	ADP
ital-2241	128	16	anyone	anyone	PRON
ital-2241	128	17	communicating	communicate	VERB
ital-2241	128	18	through	through	ADP
ital-2241	128	19	the	the	DET
ital-2241	128	20	web	web	NOUN
ital-2241	128	21	-	-	PUNCT
ital-2241	128	22	based	base	VERB
ital-2241	128	23	fastpath	fastpath	NOUN
ital-2241	128	24	chat	chat	VERB
ital-2241	128	25	widgets	widget	NOUN
ital-2241	128	26	(	(	PUNCT
ital-2241	128	27	more	more	ADJ
ital-2241	128	28	information	information	NOUN
ital-2241	128	29	on	on	ADP
ital-2241	128	30	fastpath	fastpath	NOUN
ital-2241	128	31	configuration	configuration	NOUN
ital-2241	128	32	is	be	AUX
ital-2241	128	33	in	in	ADP
ital-2241	128	34	the	the	DET
ital-2241	128	35	next	next	ADJ
ital-2241	128	36	section	section	NOUN
ital-2241	128	37	of	of	ADP
ital-2241	128	38	this	this	DET
ital-2241	128	39	article	article	NOUN
ital-2241	128	40	)	)	PUNCT
ital-2241	128	41	.	.	PUNCT
ital-2241	129	1	this	this	DET
ital-2241	129	2	plugin	plugin	NOUN
ital-2241	129	3	provides	provide	VERB
ital-2241	129	4	a	a	DET
ital-2241	129	5	tab	tab	NOUN
ital-2241	129	6	for	for	ADP
ital-2241	129	7	logging	log	VERB
ital-2241	129	8	into	into	ADP
ital-2241	129	9	a	a	DET
ital-2241	129	10	fastpath	fastpath	NOUN
ital-2241	129	11	group	group	NOUN
ital-2241	129	12	and	and	CCONJ
ital-2241	129	13	for	for	ADP
ital-2241	129	14	viewing	view	VERB
ital-2241	129	15	the	the	DET
ital-2241	129	16	status	status	NOUN
ital-2241	129	17	of	of	ADP
ital-2241	129	18	the	the	DET
ital-2241	129	19	group	group	NOUN
ital-2241	129	20	’s	’s	PART
ital-2241	129	21	message	message	NOUN
ital-2241	129	22	queues	queue	NOUN
ital-2241	129	23	extending	extend	VERB
ital-2241	129	24	i	i	PRON
ital-2241	129	25	m	m	VERB
ital-2241	129	26	beyond	beyond	ADP
ital-2241	129	27	the	the	DET
ital-2241	129	28	reference	reference	NOUN
ital-2241	129	29	desk	desk	NOUN
ital-2241	129	30	|	|	NOUN
ital-2241	129	31	chan	chan	PROPN
ital-2241	129	32	,	,	PUNCT
ital-2241	129	33	ly	ly	INTJ
ital-2241	129	34	,	,	PUNCT
ital-2241	129	35	and	and	CCONJ
ital-2241	129	36	meulemans	meuleman	NOUN
ital-2241	129	37	13	13	NUM
ital-2241	129	38	(	(	PUNCT
ital-2241	129	39	figure	figure	NOUN
ital-2241	129	40	6	6	NUM
ital-2241	129	41	)	)	PUNCT
ital-2241	129	42	.	.	PUNCT
ital-2241	130	1	spark	spark	NOUN
ital-2241	130	2	also	also	ADV
ital-2241	130	3	includes	include	VERB
ital-2241	130	4	many	many	ADJ
ital-2241	130	5	of	of	ADP
ital-2241	130	6	the	the	DET
ital-2241	130	7	features	feature	NOUN
ital-2241	130	8	offered	offer	VERB
ital-2241	130	9	by	by	ADP
ital-2241	130	10	other	other	ADJ
ital-2241	130	11	i	i	NOUN
ital-2241	130	12	m	m	VERB
ital-2241	130	13	clients	client	NOUN
ital-2241	130	14	including	include	VERB
ital-2241	130	15	built	build	VERB
ital-2241	130	16	-	-	PUNCT
ital-2241	130	17	in	in	ADP
ital-2241	130	18	screen	screen	NOUN
ital-2241	130	19	capture	capture	NOUN
ital-2241	130	20	,	,	PUNCT
ital-2241	130	21	message	message	NOUN
ital-2241	130	22	transfer	transfer	NOUN
ital-2241	130	23	,	,	PUNCT
ital-2241	130	24	and	and	CCONJ
ital-2241	130	25	group	group	NOUN
ital-2241	130	26	chat	chat	NOUN
ital-2241	130	27	.	.	PUNCT
ital-2241	131	1	figure	figure	VERB
ital-2241	131	2	6	6	NUM
ital-2241	131	3	.	.	PUNCT
ital-2241	132	1	the	the	DET
ital-2241	132	2	fastpath	fastpath	NOUN
ital-2241	132	3	plugin	plugin	NOUN
ital-2241	132	4	for	for	ADP
ital-2241	132	5	spark	spark	NOUN
ital-2241	132	6	library	library	NOUN
ital-2241	132	7	personnel	personnel	NOUN
ital-2241	132	8	were	be	AUX
ital-2241	132	9	able	able	ADJ
ital-2241	132	10	to	to	PART
ital-2241	132	11	install	install	VERB
ital-2241	132	12	spark	spark	NOUN
ital-2241	132	13	on	on	ADP
ital-2241	132	14	their	their	PRON
ital-2241	132	15	own	own	ADJ
ital-2241	132	16	by	by	ADP
ital-2241	132	17	downloading	download	VERB
ital-2241	132	18	it	it	PRON
ital-2241	132	19	from	from	ADP
ital-2241	132	20	the	the	DET
ital-2241	132	21	ignite	ignite	NOUN
ital-2241	132	22	software	software	NOUN
ital-2241	132	23	website	website	NOUN
ital-2241	132	24	and	and	CCONJ
ital-2241	132	25	launching	launch	VERB
ital-2241	132	26	the	the	DET
ital-2241	132	27	software	software	NOUN
ital-2241	132	28	’s	’s	PART
ital-2241	132	29	installation	installation	NOUN
ital-2241	132	30	package	package	NOUN
ital-2241	132	31	.	.	PUNCT
ital-2241	133	1	the	the	DET
ital-2241	133	2	installation	installation	NOUN
ital-2241	133	3	process	process	NOUN
ital-2241	133	4	is	be	AUX
ital-2241	133	5	very	very	ADV
ital-2241	133	6	simple	simple	ADJ
ital-2241	133	7	and	and	CCONJ
ital-2241	133	8	user	user	NOUN
ital-2241	133	9	-	-	PUNCT
ital-2241	133	10	specific	specific	ADJ
ital-2241	133	11	information	information	NOUN
ital-2241	133	12	is	be	AUX
ital-2241	133	13	only	only	ADV
ital-2241	133	14	required	require	VERB
ital-2241	133	15	when	when	SCONJ
ital-2241	133	16	spark	spark	NOUN
ital-2241	133	17	is	be	AUX
ital-2241	133	18	started	start	VERB
ital-2241	133	19	for	for	ADP
ital-2241	133	20	the	the	DET
ital-2241	133	21	first	first	ADJ
ital-2241	133	22	time	time	NOUN
ital-2241	133	23	.	.	PUNCT
ital-2241	134	1	the	the	DET
ital-2241	134	2	fields	field	NOUN
ital-2241	134	3	required	require	VERB
ital-2241	134	4	for	for	ADP
ital-2241	134	5	login	login	NOUN
ital-2241	134	6	include	include	VERB
ital-2241	134	7	the	the	DET
ital-2241	134	8	username	username	NOUN
ital-2241	134	9	and	and	CCONJ
ital-2241	134	10	password	password	NOUN
ital-2241	134	11	of	of	ADP
ital-2241	134	12	the	the	DET
ital-2241	134	13	user	user	NOUN
ital-2241	134	14	’s	’s	PART
ital-2241	134	15	organizational	organizational	ADJ
ital-2241	134	16	email	email	NOUN
ital-2241	134	17	and	and	CCONJ
ital-2241	134	18	the	the	DET
ital-2241	134	19	address	address	NOUN
ital-2241	134	20	of	of	ADP
ital-2241	134	21	the	the	DET
ital-2241	134	22	i	i	PROPN
ital-2241	134	23	m	m	VERB
ital-2241	134	24	server	server	NOUN
ital-2241	134	25	.	.	PUNCT
ital-2241	135	1	as	as	ADP
ital-2241	135	2	part	part	NOUN
ital-2241	135	3	of	of	ADP
ital-2241	135	4	our	our	PRON
ital-2241	135	5	implementation	implementation	NOUN
ital-2241	135	6	process	process	NOUN
ital-2241	135	7	,	,	PUNCT
ital-2241	135	8	we	we	PRON
ital-2241	135	9	also	also	ADV
ital-2241	135	10	provided	provide	VERB
ital-2241	135	11	library	library	NOUN
ital-2241	135	12	staff	staff	NOUN
ital-2241	135	13	with	with	ADP
ital-2241	135	14	recommendations	recommendation	NOUN
ital-2241	135	15	regarding	regard	VERB
ital-2241	135	16	the	the	DET
ital-2241	135	17	selection	selection	NOUN
ital-2241	135	18	and	and	CCONJ
ital-2241	135	19	configuration	configuration	NOUN
ital-2241	135	20	of	of	ADP
ital-2241	135	21	optional	optional	ADJ
ital-2241	135	22	settings	setting	NOUN
ital-2241	135	23	that	that	PRON
ital-2241	135	24	might	might	AUX
ital-2241	135	25	enhance	enhance	VERB
ital-2241	135	26	their	their	PRON
ital-2241	135	27	i	i	NOUN
ital-2241	135	28	m	m	VERB
ital-2241	135	29	experience	experience	NOUN
ital-2241	135	30	.	.	PUNCT
ital-2241	136	1	recommendations	recommendation	NOUN
ital-2241	136	2	included	include	VERB
ital-2241	136	3	auto	auto	NOUN
ital-2241	136	4	-	-	PUNCT
ital-2241	136	5	start	start	NOUN
ital-2241	136	6	of	of	ADP
ital-2241	136	7	spark	spark	NOUN
ital-2241	136	8	when	when	SCONJ
ital-2241	136	9	loggingin	loggingin	PROPN
ital-2241	136	10	to	to	ADP
ital-2241	136	11	computer	computer	NOUN
ital-2241	136	12	and	and	CCONJ
ital-2241	136	13	the	the	DET
ital-2241	136	14	activation	activation	NOUN
ital-2241	136	15	of	of	ADP
ital-2241	136	16	incoming	incoming	ADJ
ital-2241	136	17	message	message	NOUN
ital-2241	136	18	signals	signal	NOUN
ital-2241	136	19	,	,	PUNCT
ital-2241	136	20	such	such	ADJ
ital-2241	136	21	as	as	ADP
ital-2241	136	22	sound	sound	ADJ
ital-2241	136	23	effects	effect	NOUN
ital-2241	136	24	and	and	CCONJ
ital-2241	136	25	pop	pop	NOUN
ital-2241	136	26	-	-	PUNCT
ital-2241	136	27	ups	up	NOUN
ital-2241	136	28	.	.	PUNCT
ital-2241	137	1	on	on	ADP
ital-2241	137	2	our	our	PRON
ital-2241	137	3	openfire	openfire	NOUN
ital-2241	137	4	server	server	NOUN
ital-2241	137	5	,	,	PUNCT
ital-2241	137	6	we	we	PRON
ital-2241	137	7	had	have	AUX
ital-2241	137	8	also	also	ADV
ital-2241	137	9	installed	instal	VERB
ital-2241	137	10	the	the	DET
ital-2241	137	11	kraken	kraken	ADJ
ital-2241	137	12	gateway	gateway	NOUN
ital-2241	137	13	(	(	PUNCT
ital-2241	137	14	http://kraken.blathersource.org	http://kraken.blathersource.org	SPACE
ital-2241	137	15	)	)	PUNCT
ital-2241	137	16	plugin	plugin	NOUN
ital-2241	137	17	to	to	PART
ital-2241	137	18	enable	enable	VERB
ital-2241	137	19	connections	connection	NOUN
ital-2241	137	20	to	to	ADP
ital-2241	137	21	external	external	ADJ
ital-2241	137	22	i	i	PRON
ital-2241	137	23	m	m	VERB
ital-2241	137	24	networks	network	NOUN
ital-2241	137	25	.	.	PUNCT
ital-2241	138	1	the	the	DET
ital-2241	138	2	gateway	gateway	NOUN
ital-2241	138	3	plugin	plugin	NOUN
ital-2241	138	4	works	work	VERB
ital-2241	138	5	with	with	ADP
ital-2241	138	6	spark	spark	NOUN
ital-2241	138	7	to	to	PART
ital-2241	138	8	integrate	integrate	VERB
ital-2241	138	9	library	library	NOUN
ital-2241	138	10	staff	staff	NOUN
ital-2241	138	11	accounts	account	VERB
ital-2241	138	12	on	on	ADP
ital-2241	138	13	chat	chat	PROPN
ital-2241	138	14	network	network	NOUN
ital-2241	138	15	such	such	ADJ
ital-2241	138	16	as	as	ADP
ital-2241	138	17	google	google	PROPN
ital-2241	138	18	talk	talk	PROPN
ital-2241	138	19	,	,	PUNCT
ital-2241	138	20	facebook	facebook	NOUN
ital-2241	138	21	,	,	PUNCT
ital-2241	138	22	and	and	CCONJ
ital-2241	138	23	msn	msn	PROPN
ital-2241	138	24	(	(	PUNCT
ital-2241	138	25	an	an	DET
ital-2241	138	26	example	example	NOUN
ital-2241	138	27	of	of	ADP
ital-2241	138	28	integrated	integrated	ADJ
ital-2241	138	29	networks	network	NOUN
ital-2241	138	30	is	be	AUX
ital-2241	138	31	shown	show	VERB
ital-2241	138	32	in	in	ADP
ital-2241	138	33	figure	figure	NOUN
ital-2241	138	34	6	6	NUM
ital-2241	138	35	.	.	PUNCT
ital-2241	138	36	)	)	PUNCT
ital-2241	138	37	by	by	ADP
ital-2241	138	38	integrating	integrate	VERB
ital-2241	138	39	meebo	meebo	PROPN
ital-2241	138	40	as	as	ADV
ital-2241	138	41	well	well	ADV
ital-2241	138	42	,	,	PUNCT
ital-2241	138	43	librarians	librarians	PROPN
ital-2241	138	44	were	be	AUX
ital-2241	138	45	able	able	ADJ
ital-2241	138	46	to	to	PART
ital-2241	138	47	continue	continue	VERB
ital-2241	138	48	using	use	VERB
ital-2241	138	49	the	the	DET
ital-2241	138	50	meebo	meebo	PROPN
ital-2241	138	51	widgets	widget	NOUN
ital-2241	138	52	they	they	PRON
ital-2241	138	53	had	have	AUX
ital-2241	138	54	embedded	embed	VERB
ital-2241	138	55	into	into	ADP
ital-2241	138	56	their	their	PRON
ital-2241	138	57	research	research	NOUN
ital-2241	138	58	guides	guide	NOUN
ital-2241	138	59	and	and	CCONJ
ital-2241	138	60	faculty	faculty	NOUN
ital-2241	138	61	profile	profile	NOUN
ital-2241	138	62	pages	page	NOUN
ital-2241	138	63	.	.	PUNCT
ital-2241	139	1	this	this	PRON
ital-2241	139	2	allowed	allow	VERB
ital-2241	139	3	them	they	PRON
ital-2241	139	4	to	to	PART
ital-2241	139	5	use	use	VERB
ital-2241	139	6	spark	spark	NOUN
ital-2241	139	7	to	to	PART
ital-2241	139	8	receive	receive	VERB
ital-2241	139	9	i	i	PRON
ital-2241	139	10	m	m	VERB
ital-2241	139	11	messages	message	NOUN
ital-2241	139	12	rather	rather	ADV
ital-2241	139	13	than	than	ADP
ital-2241	139	14	logging	log	VERB
ital-2241	139	15	on	on	ADP
ital-2241	139	16	to	to	ADP
ital-2241	139	17	the	the	DET
ital-2241	139	18	meebo	meebo	PROPN
ital-2241	139	19	website	website	NOUN
ital-2241	139	20	.	.	PUNCT
ital-2241	140	1	information	information	NOUN
ital-2241	140	2	technology	technology	NOUN
ital-2241	140	3	and	and	CCONJ
ital-2241	140	4	libraries	library	NOUN
ital-2241	140	5	|	|	NOUN
ital-2241	140	6	september	september	PROPN
ital-2241	140	7	2012	2012	NUM
ital-2241	140	8	14	14	NUM
ital-2241	140	9	configuring	configure	VERB
ital-2241	140	10	the	the	DET
ital-2241	140	11	fastpath	fastpath	NOUN
ital-2241	140	12	plugin	plugin	NOUN
ital-2241	140	13	for	for	ADP
ital-2241	140	14	chat	chat	NOUN
ital-2241	140	15	reference	reference	NOUN
ital-2241	140	16	a	a	DET
ital-2241	140	17	primary	primary	ADJ
ital-2241	140	18	motivation	motivation	NOUN
ital-2241	140	19	for	for	ADP
ital-2241	140	20	using	use	VERB
ital-2241	140	21	openfire	openfire	NOUN
ital-2241	140	22	was	be	AUX
ital-2241	140	23	the	the	DET
ital-2241	140	24	feature	feature	NOUN
ital-2241	140	25	set	set	VERB
ital-2241	140	26	available	available	ADJ
ital-2241	140	27	in	in	ADP
ital-2241	140	28	the	the	DET
ital-2241	140	29	fastpath	fastpath	NOUN
ital-2241	140	30	plugin	plugin	NOUN
ital-2241	140	31	.	.	PUNCT
ital-2241	141	1	fastpath	fastpath	NOUN
ital-2241	141	2	is	be	AUX
ital-2241	141	3	a	a	DET
ital-2241	141	4	complete	complete	ADJ
ital-2241	141	5	chat	chat	NOUN
ital-2241	141	6	messaging	messaging	NOUN
ital-2241	141	7	system	system	NOUN
ital-2241	141	8	that	that	PRON
ital-2241	141	9	includes	include	VERB
ital-2241	141	10	workgroups	workgroup	NOUN
ital-2241	141	11	,	,	PUNCT
ital-2241	141	12	queues	queue	NOUN
ital-2241	141	13	,	,	PUNCT
ital-2241	141	14	chat	chat	VERB
ital-2241	141	15	widgets	widget	NOUN
ital-2241	141	16	,	,	PUNCT
ital-2241	141	17	and	and	CCONJ
ital-2241	141	18	reporting	report	VERB
ital-2241	141	19	.	.	PUNCT
ital-2241	142	1	fastpath	fastpath	NOUN
ital-2241	142	2	actually	actually	ADV
ital-2241	142	3	consists	consist	VERB
ital-2241	142	4	of	of	ADP
ital-2241	142	5	two	two	NUM
ital-2241	142	6	plugins	plugin	NOUN
ital-2241	142	7	that	that	PRON
ital-2241	142	8	work	work	VERB
ital-2241	142	9	together	together	ADV
ital-2241	142	10	,	,	PUNCT
ital-2241	142	11	fastpath	fastpath	NOUN
ital-2241	142	12	service	service	NOUN
ital-2241	142	13	for	for	ADP
ital-2241	142	14	managing	manage	VERB
ital-2241	142	15	the	the	DET
ital-2241	142	16	chat	chat	NOUN
ital-2241	142	17	system	system	NOUN
ital-2241	142	18	and	and	CCONJ
ital-2241	142	19	fastpath	fastpath	NOUN
ital-2241	142	20	webchat	webchat	ADP
ital-2241	142	21	for	for	ADP
ital-2241	142	22	web	web	NOUN
ital-2241	142	23	-	-	PUNCT
ital-2241	142	24	based	base	VERB
ital-2241	142	25	chat	chat	PROPN
ital-2241	142	26	widgets	widget	NOUN
ital-2241	142	27	.	.	PUNCT
ital-2241	143	1	both	both	DET
ital-2241	143	2	plugins	plugin	NOUN
ital-2241	143	3	are	be	AUX
ital-2241	143	4	available	available	ADJ
ital-2241	143	5	as	as	ADP
ital-2241	143	6	free	free	ADJ
ital-2241	143	7	downloads	download	NOUN
ital-2241	143	8	from	from	ADP
ital-2241	143	9	the	the	DET
ital-2241	143	10	openfire	openfire	NOUN
ital-2241	143	11	plugins	plugin	NOUN
ital-2241	143	12	section	section	NOUN
ital-2241	143	13	of	of	ADP
ital-2241	143	14	the	the	DET
ital-2241	143	15	ignite	ignite	NOUN
ital-2241	143	16	software	software	NOUN
ital-2241	143	17	website	website	NOUN
ital-2241	143	18	—	—	PUNCT
ital-2241	143	19	www.igniterealtime.org/projects/openfire/plugins.jsp	www.igniterealtime.org/projects/openfire/plugins.jsp	PROPN
ital-2241	143	20	.	.	PUNCT
ital-2241	144	1	to	to	PART
ital-2241	144	2	install	install	VERB
ital-2241	144	3	fastpath	fastpath	NOUN
ital-2241	144	4	,	,	PUNCT
ital-2241	144	5	upload	upload	VERB
ital-2241	144	6	the	the	DET
ital-2241	144	7	its	its	PRON
ital-2241	144	8	packages	package	NOUN
ital-2241	144	9	using	use	VERB
ital-2241	144	10	the	the	DET
ital-2241	144	11	form	form	NOUN
ital-2241	144	12	in	in	ADP
ital-2241	144	13	the	the	DET
ital-2241	144	14	plugins	plugin	NOUN
ital-2241	144	15	section	section	NOUN
ital-2241	144	16	of	of	ADP
ital-2241	144	17	the	the	DET
ital-2241	144	18	openfire	openfire	NOUN
ital-2241	144	19	administrative	administrative	ADJ
ital-2241	144	20	interface	interface	NOUN
ital-2241	144	21	.	.	PUNCT
ital-2241	145	1	the	the	DET
ital-2241	145	2	plugins	plugin	NOUN
ital-2241	145	3	will	will	AUX
ital-2241	145	4	automatically	automatically	ADV
ital-2241	145	5	install	install	VERB
ital-2241	145	6	and	and	CCONJ
ital-2241	145	7	add	add	VERB
ital-2241	145	8	a	a	DET
ital-2241	145	9	fastpath	fastpath	NOUN
ital-2241	145	10	tab	tab	NOUN
ital-2241	145	11	to	to	ADP
ital-2241	145	12	the	the	DET
ital-2241	145	13	administrative	administrative	ADJ
ital-2241	145	14	main	main	ADJ
ital-2241	145	15	menu	menu	NOUN
ital-2241	145	16	.	.	PUNCT
ital-2241	146	1	the	the	DET
ital-2241	146	2	first	first	ADJ
ital-2241	146	3	step	step	NOUN
ital-2241	146	4	in	in	ADP
ital-2241	146	5	getting	getting	AUX
ital-2241	146	6	started	start	VERB
ital-2241	146	7	with	with	ADP
ital-2241	146	8	the	the	DET
ital-2241	146	9	system	system	NOUN
ital-2241	146	10	is	be	AUX
ital-2241	146	11	to	to	PART
ital-2241	146	12	create	create	VERB
ital-2241	146	13	a	a	DET
ital-2241	146	14	workgroup	workgroup	NOUN
ital-2241	146	15	and	and	CCONJ
ital-2241	146	16	add	add	VERB
ital-2241	146	17	members	member	NOUN
ital-2241	146	18	(	(	PUNCT
ital-2241	146	19	figure	figure	NOUN
ital-2241	146	20	7	7	NUM
ital-2241	146	21	)	)	PUNCT
ital-2241	146	22	.	.	PUNCT
ital-2241	147	1	within	within	ADP
ital-2241	147	2	each	each	DET
ital-2241	147	3	new	new	ADJ
ital-2241	147	4	workgroup	workgroup	NOUN
ital-2241	147	5	,	,	PUNCT
ital-2241	147	6	one	one	NUM
ital-2241	147	7	or	or	CCONJ
ital-2241	147	8	more	more	ADJ
ital-2241	147	9	queues	queue	NOUN
ital-2241	147	10	are	be	AUX
ital-2241	147	11	required	require	VERB
ital-2241	147	12	to	to	PART
ital-2241	147	13	process	process	VERB
ital-2241	147	14	and	and	CCONJ
ital-2241	147	15	route	route	VERB
ital-2241	147	16	incoming	incoming	ADJ
ital-2241	147	17	requests	request	NOUN
ital-2241	147	18	and	and	CCONJ
ital-2241	147	19	each	each	DET
ital-2241	147	20	queue	queue	NOUN
ital-2241	147	21	requires	require	VERB
ital-2241	147	22	at	at	ADP
ital-2241	147	23	least	least	ADJ
ital-2241	147	24	one	one	NUM
ital-2241	147	25	“	"	PUNCT
ital-2241	147	26	agent	agent	NOUN
ital-2241	147	27	.	.	PUNCT
ital-2241	147	28	”	"	PUNCT
ital-2241	148	1	in	in	ADP
ital-2241	148	2	fastpath	fastpath	NOUN
ital-2241	148	3	,	,	PUNCT
ital-2241	148	4	the	the	DET
ital-2241	148	5	term	term	NOUN
ital-2241	148	6	agent	agent	NOUN
ital-2241	148	7	refers	refer	VERB
ital-2241	148	8	to	to	ADP
ital-2241	148	9	those	those	PRON
ital-2241	148	10	who	who	PRON
ital-2241	148	11	will	will	AUX
ital-2241	148	12	receive	receive	VERB
ital-2241	148	13	the	the	DET
ital-2241	148	14	incoming	incoming	ADJ
ital-2241	148	15	chat	chat	NOUN
ital-2241	148	16	requests	request	NOUN
ital-2241	148	17	.	.	PUNCT
ital-2241	149	1	figure	figure	VERB
ital-2241	149	2	7	7	NUM
ital-2241	149	3	.	.	PROPN
ital-2241	149	4	workgroup	workgroup	NOUN
ital-2241	149	5	setup	setup	NOUN
ital-2241	149	6	form	form	NOUN
ital-2241	149	7	in	in	ADP
ital-2241	149	8	fastpath	fastpath	NOUN
ital-2241	149	9	as	as	SCONJ
ital-2241	149	10	work	work	NOUN
ital-2241	149	11	groups	group	NOUN
ital-2241	149	12	are	be	AUX
ital-2241	149	13	created	create	VERB
ital-2241	149	14	,	,	PUNCT
ital-2241	149	15	the	the	DET
ital-2241	149	16	system	system	NOUN
ital-2241	149	17	automatically	automatically	ADV
ital-2241	149	18	generates	generate	VERB
ital-2241	149	19	a	a	DET
ital-2241	149	20	chat	chat	NOUN
ital-2241	149	21	initiation	initiation	NOUN
ital-2241	149	22	form	form	NOUN
ital-2241	149	23	which	which	PRON
ital-2241	149	24	by	by	ADP
ital-2241	149	25	default	default	NOUN
ital-2241	149	26	includes	include	VERB
ital-2241	149	27	fields	field	NOUN
ital-2241	149	28	for	for	ADP
ital-2241	149	29	name	name	NOUN
ital-2241	149	30	,	,	PUNCT
ital-2241	149	31	email	email	NOUN
ital-2241	149	32	and	and	CCONJ
ital-2241	149	33	question	question	NOUN
ital-2241	149	34	.	.	PUNCT
ital-2241	150	1	administrators	administrator	NOUN
ital-2241	150	2	can	can	AUX
ital-2241	150	3	remove	remove	VERB
ital-2241	150	4	,	,	PUNCT
ital-2241	150	5	modify	modify	VERB
ital-2241	150	6	,	,	PUNCT
ital-2241	150	7	and	and	CCONJ
ital-2241	150	8	add	add	VERB
ital-2241	150	9	any	any	DET
ital-2241	150	10	combination	combination	NOUN
ital-2241	150	11	of	of	ADP
ital-2241	150	12	field	field	NOUN
ital-2241	150	13	types	type	NOUN
ital-2241	150	14	including	include	VERB
ital-2241	150	15	text	text	NOUN
ital-2241	150	16	fields	field	NOUN
ital-2241	150	17	,	,	PUNCT
ital-2241	150	18	dropdown	dropdown	ADJ
ital-2241	150	19	menus	menus	PROPN
ital-2241	150	20	,	,	PUNCT
ital-2241	150	21	multiline	multiline	NOUN
ital-2241	150	22	text	text	NOUN
ital-2241	150	23	areas	area	NOUN
ital-2241	150	24	,	,	PUNCT
ital-2241	150	25	radio	radio	NOUN
ital-2241	150	26	buttons	button	NOUN
ital-2241	150	27	,	,	PUNCT
ital-2241	150	28	and	and	CCONJ
ital-2241	150	29	check	check	VERB
ital-2241	150	30	boxes	box	NOUN
ital-2241	150	31	.	.	PUNCT
ital-2241	151	1	you	you	PRON
ital-2241	151	2	may	may	AUX
ital-2241	151	3	also	also	ADV
ital-2241	151	4	configure	configure	VERB
ital-2241	151	5	the	the	DET
ital-2241	151	6	chat	chat	NOUN
ital-2241	151	7	initiation	initiation	NOUN
ital-2241	151	8	form	form	NOUN
ital-2241	151	9	to	to	PART
ital-2241	151	10	require	require	VERB
ital-2241	151	11	completion	completion	NOUN
ital-2241	151	12	of	of	ADP
ital-2241	151	13	some	some	PRON
ital-2241	151	14	,	,	PUNCT
ital-2241	151	15	all	all	PRON
ital-2241	151	16	,	,	PUNCT
ital-2241	151	17	or	or	CCONJ
ital-2241	151	18	none	none	NOUN
ital-2241	151	19	of	of	ADP
ital-2241	151	20	the	the	DET
ital-2241	151	21	fields	field	NOUN
ital-2241	151	22	.	.	PUNCT
ital-2241	152	1	at	at	ADP
ital-2241	152	2	csusm	csusm	NOUN
ital-2241	152	3	,	,	PUNCT
ital-2241	152	4	our	our	PRON
ital-2241	152	5	form	form	NOUN
ital-2241	152	6	(	(	PUNCT
ital-2241	152	7	figures	figure	NOUN
ital-2241	152	8	1	1	NUM
ital-2241	152	9	and	and	CCONJ
ital-2241	152	10	2	2	NUM
ital-2241	152	11	)	)	PUNCT
ital-2241	152	12	includes	include	VERB
ital-2241	152	13	name	name	NOUN
ital-2241	152	14	,	,	PUNCT
ital-2241	152	15	question	question	NOUN
ital-2241	152	16	,	,	PUNCT
ital-2241	152	17	email	email	NOUN
ital-2241	152	18	,	,	PUNCT
ital-2241	152	19	and	and	CCONJ
ital-2241	152	20	a	a	DET
ital-2241	152	21	dropdown	dropdown	ADJ
ital-2241	152	22	menu	menu	NOUN
ital-2241	152	23	for	for	ADP
ital-2241	152	24	selecting	select	VERB
ital-2241	152	25	the	the	DET
ital-2241	152	26	topic	topic	NOUN
ital-2241	152	27	area	area	NOUN
ital-2241	152	28	of	of	ADP
ital-2241	152	29	the	the	DET
ital-2241	152	30	user	user	NOUN
ital-2241	152	31	’s	’s	PART
ital-2241	152	32	research	research	NOUN
ital-2241	152	33	and	and	CCONJ
ital-2241	152	34	a	a	DET
ital-2241	152	35	field	field	NOUN
ital-2241	152	36	for	for	SCONJ
ital-2241	152	37	the	the	DET
ital-2241	152	38	user	user	NOUN
ital-2241	152	39	to	to	PART
ital-2241	152	40	enter	enter	VERB
ital-2241	152	41	their	their	PRON
ital-2241	152	42	question	question	NOUN
ital-2241	152	43	.	.	PUNCT
ital-2241	153	1	the	the	DET
ital-2241	153	2	information	information	NOUN
ital-2241	153	3	in	in	ADP
ital-2241	153	4	these	these	DET
ital-2241	153	5	fields	field	NOUN
ital-2241	153	6	allows	allow	VERB
ital-2241	153	7	us	we	PRON
ital-2241	153	8	to	to	PART
ital-2241	153	9	quickly	quickly	ADV
ital-2241	153	10	route	route	VERB
ital-2241	153	11	incoming	incoming	ADJ
ital-2241	153	12	extending	extend	VERB
ital-2241	153	13	i	i	PRON
ital-2241	153	14	m	m	VERB
ital-2241	153	15	beyond	beyond	ADP
ital-2241	153	16	the	the	DET
ital-2241	153	17	reference	reference	NOUN
ital-2241	153	18	desk	desk	NOUN
ital-2241	153	19	|	|	NOUN
ital-2241	153	20	chan	chan	PROPN
ital-2241	153	21	,	,	PUNCT
ital-2241	153	22	ly	ly	INTJ
ital-2241	153	23	,	,	PUNCT
ital-2241	153	24	and	and	CCONJ
ital-2241	153	25	meulemans	meuleman	NOUN
ital-2241	153	26	15	15	NUM
ital-2241	153	27	questions	question	NOUN
ital-2241	153	28	to	to	ADP
ital-2241	153	29	the	the	DET
ital-2241	153	30	appropriate	appropriate	ADJ
ital-2241	153	31	subject	subject	NOUN
ital-2241	153	32	librarian	librarian	NOUN
ital-2241	153	33	.	.	PUNCT
ital-2241	154	1	fastpath	fastpath	NOUN
ital-2241	154	2	includes	include	VERB
ital-2241	154	3	the	the	DET
ital-2241	154	4	ability	ability	NOUN
ital-2241	154	5	to	to	PART
ital-2241	154	6	create	create	VERB
ital-2241	154	7	routing	routing	NOUN
ital-2241	154	8	rules	rule	NOUN
ital-2241	154	9	that	that	PRON
ital-2241	154	10	use	use	VERB
ital-2241	154	11	the	the	DET
ital-2241	154	12	values	value	NOUN
ital-2241	154	13	submitted	submit	VERB
ital-2241	154	14	in	in	ADP
ital-2241	154	15	the	the	DET
ital-2241	154	16	form	form	NOUN
ital-2241	154	17	to	to	PART
ital-2241	154	18	send	send	VERB
ital-2241	154	19	messages	message	NOUN
ital-2241	154	20	to	to	ADP
ital-2241	154	21	specific	specific	ADJ
ital-2241	154	22	queues	queue	NOUN
ital-2241	154	23	within	within	ADP
ital-2241	154	24	a	a	DET
ital-2241	154	25	workgroup	workgroup	NOUN
ital-2241	154	26	.	.	PUNCT
ital-2241	155	1	in	in	ADP
ital-2241	155	2	future	future	NOUN
ital-2241	155	3	,	,	PUNCT
ital-2241	155	4	we	we	PRON
ital-2241	155	5	may	may	AUX
ital-2241	155	6	use	use	VERB
ital-2241	155	7	the	the	DET
ital-2241	155	8	dropdown	dropdown	ADJ
ital-2241	155	9	menu	menu	NOUN
ital-2241	155	10	to	to	PART
ital-2241	155	11	automatically	automatically	ADV
ital-2241	155	12	route	route	VERB
ital-2241	155	13	questions	question	NOUN
ital-2241	155	14	to	to	ADP
ital-2241	155	15	the	the	DET
ital-2241	155	16	subject	subject	NOUN
ital-2241	155	17	specialist	specialist	NOUN
ital-2241	155	18	based	base	VERB
ital-2241	155	19	on	on	ADP
ital-2241	155	20	the	the	DET
ital-2241	155	21	student	student	NOUN
ital-2241	155	22	’s	’s	PART
ital-2241	155	23	topic	topic	NOUN
ital-2241	155	24	.	.	PUNCT
ital-2241	156	1	there	there	PRON
ital-2241	156	2	are	be	VERB
ital-2241	156	3	two	two	NUM
ital-2241	156	4	methods	method	NOUN
ital-2241	156	5	to	to	PART
ital-2241	156	6	make	make	VERB
ital-2241	156	7	the	the	DET
ital-2241	156	8	fastpath	fastpath	NOUN
ital-2241	156	9	chat	chat	VERB
ital-2241	156	10	widget	widget	NOUN
ital-2241	156	11	available	available	ADJ
ital-2241	156	12	to	to	ADP
ital-2241	156	13	the	the	DET
ital-2241	156	14	public	public	NOUN
ital-2241	156	15	.	.	PUNCT
ital-2241	157	1	the	the	DET
ital-2241	157	2	standard	standard	ADJ
ital-2241	157	3	approach	approach	NOUN
ital-2241	157	4	embeds	embed	VERB
ital-2241	157	5	a	a	DET
ital-2241	157	6	presence	presence	NOUN
ital-2241	157	7	icon	icon	NOUN
ital-2241	157	8	on	on	ADP
ital-2241	157	9	your	your	PRON
ital-2241	157	10	webpage	webpage	NOUN
ital-2241	157	11	and	and	CCONJ
ital-2241	157	12	provides	provide	VERB
ital-2241	157	13	automatic	automatic	ADJ
ital-2241	157	14	status	status	NOUN
ital-2241	157	15	updates	update	NOUN
ital-2241	157	16	.	.	PUNCT
ital-2241	158	1	clicking	click	VERB
ital-2241	158	2	on	on	ADP
ital-2241	158	3	the	the	DET
ital-2241	158	4	icon	icon	NOUN
ital-2241	158	5	displays	display	VERB
ital-2241	158	6	the	the	DET
ital-2241	158	7	chat	chat	PROPN
ital-2241	158	8	initiation	initiation	NOUN
ital-2241	158	9	form	form	NOUN
ital-2241	158	10	.	.	PUNCT
ital-2241	159	1	for	for	ADP
ital-2241	159	2	our	our	PRON
ital-2241	159	3	needs	need	NOUN
ital-2241	159	4	we	we	PRON
ital-2241	159	5	choose	choose	VERB
ital-2241	159	6	to	to	PART
ital-2241	159	7	embed	embed	VERB
ital-2241	159	8	the	the	DET
ital-2241	159	9	chat	chat	NOUN
ital-2241	159	10	initiation	initiation	NOUN
ital-2241	159	11	form	form	NOUN
ital-2241	159	12	in	in	ADP
ital-2241	159	13	our	our	PRON
ital-2241	159	14	webpages	webpage	NOUN
ital-2241	159	15	(	(	PUNCT
ital-2241	159	16	see	see	VERB
ital-2241	159	17	appendix	appendix	PROPN
ital-2241	159	18	b	b	PROPN
ital-2241	159	19	for	for	ADP
ital-2241	159	20	sample	sample	NOUN
ital-2241	159	21	code	code	PROPN
ital-2241	159	22	)	)	PUNCT
ital-2241	159	23	.	.	PUNCT
ital-2241	160	1	when	when	SCONJ
ital-2241	160	2	the	the	DET
ital-2241	160	3	user	user	NOUN
ital-2241	160	4	submits	submit	VERB
ital-2241	160	5	the	the	DET
ital-2241	160	6	form	form	NOUN
ital-2241	160	7	,	,	PUNCT
ital-2241	160	8	openfire	openfire	NOUN
ital-2241	160	9	routes	route	VERB
ital-2241	160	10	the	the	DET
ital-2241	160	11	message	message	NOUN
ital-2241	160	12	to	to	ADP
ital-2241	160	13	the	the	DET
ital-2241	160	14	next	next	ADJ
ital-2241	160	15	available	available	ADJ
ital-2241	160	16	librarian	librarian	NOUN
ital-2241	160	17	.	.	PUNCT
ital-2241	161	1	on	on	ADP
ital-2241	161	2	the	the	DET
ital-2241	161	3	librarian	librarian	PROPN
ital-2241	161	4	’s	’s	PROPN
ital-2241	161	5	computer	computer	NOUN
ital-2241	161	6	,	,	PUNCT
ital-2241	161	7	the	the	DET
ital-2241	161	8	spark	spark	NOUN
ital-2241	161	9	program	program	NOUN
ital-2241	161	10	plays	play	VERB
ital-2241	161	11	a	a	DET
ital-2241	161	12	notification	notification	NOUN
ital-2241	161	13	sound	sound	NOUN
ital-2241	161	14	and	and	CCONJ
ital-2241	161	15	displays	display	VERB
ital-2241	161	16	a	a	DET
ital-2241	161	17	pop	pop	VERB
ital-2241	161	18	-	-	PUNCT
ital-2241	161	19	up	up	ADP
ital-2241	161	20	dialog	dialog	NOUN
ital-2241	161	21	.	.	PUNCT
ital-2241	162	1	the	the	DET
ital-2241	162	2	pop	pop	VERB
ital-2241	162	3	-	-	PUNCT
ital-2241	162	4	up	up	ADP
ital-2241	162	5	dialog	dialog	NOUN
ital-2241	162	6	remains	remain	VERB
ital-2241	162	7	open	open	ADJ
ital-2241	162	8	until	until	SCONJ
ital-2241	162	9	the	the	DET
ital-2241	162	10	librarian	librarian	NOUN
ital-2241	162	11	accepts	accept	VERB
ital-2241	162	12	the	the	DET
ital-2241	162	13	message	message	NOUN
ital-2241	162	14	,	,	PUNCT
ital-2241	162	15	passes	pass	VERB
ital-2241	162	16	it	it	PRON
ital-2241	162	17	on	on	ADP
ital-2241	162	18	,	,	PUNCT
ital-2241	162	19	or	or	CCONJ
ital-2241	162	20	the	the	DET
ital-2241	162	21	time	time	NOUN
ital-2241	162	22	limit	limit	NOUN
ital-2241	162	23	for	for	ADP
ital-2241	162	24	acceptance	acceptance	NOUN
ital-2241	162	25	is	be	AUX
ital-2241	162	26	reached	reach	VERB
ital-2241	162	27	,	,	PUNCT
ital-2241	162	28	in	in	ADP
ital-2241	162	29	which	which	DET
ital-2241	162	30	case	case	NOUN
ital-2241	162	31	the	the	DET
ital-2241	162	32	message	message	NOUN
ital-2241	162	33	returns	return	VERB
ital-2241	162	34	to	to	ADP
ital-2241	162	35	the	the	DET
ital-2241	162	36	queue	queue	NOUN
ital-2241	162	37	for	for	ADP
ital-2241	162	38	the	the	DET
ital-2241	162	39	next	next	ADJ
ital-2241	162	40	available	available	ADJ
ital-2241	162	41	librarian	librarian	NOUN
ital-2241	162	42	.	.	PUNCT
ital-2241	163	1	evaluation	evaluation	NOUN
ital-2241	163	2	of	of	ADP
ital-2241	163	3	openfire	openfire	NOUN
ital-2241	163	4	for	for	ADP
ital-2241	163	5	enhanced	enhanced	ADJ
ital-2241	163	6	chat	chat	NOUN
ital-2241	163	7	reference	reference	NOUN
ital-2241	163	8	the	the	DET
ital-2241	163	9	csusm	csusm	NOUN
ital-2241	163	10	reference	reference	NOUN
ital-2241	163	11	librarians	librarian	NOUN
ital-2241	163	12	found	find	VERB
ital-2241	163	13	fastpath	fastpath	NOUN
ital-2241	163	14	and	and	CCONJ
ital-2241	163	15	openfire	openfire	NOUN
ital-2241	163	16	to	to	PART
ital-2241	163	17	be	be	AUX
ital-2241	163	18	much	much	ADV
ital-2241	163	19	more	more	ADV
ital-2241	163	20	robust	robust	ADJ
ital-2241	163	21	than	than	ADP
ital-2241	163	22	meebo	meebo	PROPN
ital-2241	163	23	for	for	ADP
ital-2241	163	24	chat	chat	NOUN
ital-2241	163	25	reference	reference	NOUN
ital-2241	163	26	.	.	PUNCT
ital-2241	164	1	the	the	DET
ital-2241	164	2	ability	ability	NOUN
ital-2241	164	3	to	to	PART
ital-2241	164	4	keep	keep	VERB
ital-2241	164	5	chat	chat	NOUN
ital-2241	164	6	transcripts	transcript	NOUN
ital-2241	164	7	and	and	CCONJ
ital-2241	164	8	to	to	PART
ital-2241	164	9	retain	retain	VERB
ital-2241	164	10	metadata	metadata	PROPN
ital-2241	164	11	such	such	ADJ
ital-2241	164	12	as	as	ADP
ital-2241	164	13	time	time	NOUN
ital-2241	164	14	stamps	stamp	NOUN
ital-2241	164	15	,	,	PUNCT
ital-2241	164	16	duration	duration	NOUN
ital-2241	164	17	of	of	ADP
ital-2241	164	18	chats	chat	NOUN
ital-2241	164	19	,	,	PUNCT
ital-2241	164	20	and	and	CCONJ
ital-2241	164	21	topic	topic	NOUN
ital-2241	164	22	of	of	ADP
ital-2241	164	23	research	research	NOUN
ital-2241	164	24	for	for	ADP
ital-2241	164	25	each	each	DET
ital-2241	164	26	conversation	conversation	NOUN
ital-2241	164	27	is	be	AUX
ital-2241	164	28	very	very	ADV
ital-2241	164	29	helpful	helpful	ADJ
ital-2241	164	30	toward	toward	ADP
ital-2241	164	31	analyzing	analyze	VERB
ital-2241	164	32	the	the	DET
ital-2241	164	33	effectiveness	effectiveness	NOUN
ital-2241	164	34	of	of	ADP
ital-2241	164	35	chat	chat	NOUN
ital-2241	164	36	research	research	NOUN
ital-2241	164	37	assistance	assistance	NOUN
ital-2241	164	38	and	and	CCONJ
ital-2241	164	39	for	for	ADP
ital-2241	164	40	statistical	statistical	ADJ
ital-2241	164	41	reporting	reporting	NOUN
ital-2241	164	42	.	.	PUNCT
ital-2241	165	1	the	the	DET
ital-2241	165	2	automated	automate	VERB
ital-2241	165	3	recording	recording	NOUN
ital-2241	165	4	of	of	ADP
ital-2241	165	5	transcripts	transcript	NOUN
ital-2241	165	6	and	and	CCONJ
ital-2241	165	7	metadata	metadata	PROPN
ital-2241	165	8	saved	save	VERB
ital-2241	165	9	time	time	NOUN
ital-2241	165	10	when	when	SCONJ
ital-2241	165	11	compared	compare	VERB
ital-2241	165	12	to	to	ADP
ital-2241	165	13	meebo	meebo	PROPN
ital-2241	165	14	.	.	PUNCT
ital-2241	166	1	using	use	VERB
ital-2241	166	2	meebo	meebo	PROPN
ital-2241	166	3	,	,	PUNCT
ital-2241	166	4	transcripts	transcript	NOUN
ital-2241	166	5	were	be	AUX
ital-2241	166	6	manually	manually	ADV
ital-2241	166	7	copied	copy	VERB
ital-2241	166	8	into	into	ADP
ital-2241	166	9	a	a	DET
ital-2241	166	10	microsoft	microsoft	PROPN
ital-2241	166	11	word	word	NOUN
ital-2241	166	12	document	document	NOUN
ital-2241	166	13	and	and	CCONJ
ital-2241	166	14	the	the	DET
ital-2241	166	15	tracking	track	VERB
ital-2241	166	16	statistics	statistic	NOUN
ital-2241	166	17	of	of	ADP
ital-2241	166	18	i	i	PROPN
ital-2241	166	19	m	m	VERB
ital-2241	166	20	interactions	interaction	NOUN
ital-2241	166	21	were	be	AUX
ital-2241	166	22	kept	keep	VERB
ital-2241	166	23	in	in	ADP
ital-2241	166	24	a	a	DET
ital-2241	166	25	shared	share	VERB
ital-2241	166	26	excel	excel	PROPN
ital-2241	166	27	spreadsheet	spreadsheet	NOUN
ital-2241	166	28	.	.	PUNCT
ital-2241	167	1	other	other	ADJ
ital-2241	167	2	useful	useful	ADJ
ital-2241	167	3	features	feature	NOUN
ital-2241	167	4	of	of	ADP
ital-2241	167	5	fastpath	fastpath	NOUN
ital-2241	167	6	were	be	AUX
ital-2241	167	7	the	the	DET
ital-2241	167	8	capability	capability	NOUN
ital-2241	167	9	of	of	ADP
ital-2241	167	10	transferring	transfer	VERB
ital-2241	167	11	of	of	ADP
ital-2241	167	12	patrons	patron	NOUN
ital-2241	167	13	to	to	ADP
ital-2241	167	14	other	other	ADJ
ital-2241	167	15	librarians	librarian	NOUN
ital-2241	167	16	and	and	CCONJ
ital-2241	167	17	having	have	VERB
ital-2241	167	18	more	more	ADJ
ital-2241	167	19	than	than	ADP
ital-2241	167	20	one	one	NUM
ital-2241	167	21	librarian	librarian	ADJ
ital-2241	167	22	monitor	monitor	VERB
ital-2241	167	23	incoming	incoming	ADJ
ital-2241	167	24	questions	question	NOUN
ital-2241	167	25	.	.	PUNCT
ital-2241	168	1	furthermore	furthermore	ADV
ital-2241	168	2	,	,	PUNCT
ital-2241	168	3	access	access	NOUN
ital-2241	168	4	to	to	ADP
ital-2241	168	5	the	the	DET
ital-2241	168	6	database	database	NOUN
ital-2241	168	7	holding	hold	VERB
ital-2241	168	8	the	the	DET
ital-2241	168	9	fastpath	fastpath	NOUN
ital-2241	168	10	data	datum	NOUN
ital-2241	168	11	allowed	allow	VERB
ital-2241	168	12	us	we	PRON
ital-2241	168	13	to	to	PART
ital-2241	168	14	build	build	VERB
ital-2241	168	15	an	an	DET
ital-2241	168	16	intranet	intranet	NOUN
ital-2241	168	17	page	page	NOUN
ital-2241	168	18	to	to	PART
ital-2241	168	19	monitor	monitor	VERB
ital-2241	168	20	real	real	ADJ
ital-2241	168	21	-	-	PUNCT
ital-2241	168	22	time	time	NOUN
ital-2241	168	23	incoming	incoming	ADJ
ital-2241	168	24	i	i	PRON
ital-2241	168	25	m	m	VERB
ital-2241	168	26	messages	message	NOUN
ital-2241	168	27	and	and	CCONJ
ital-2241	168	28	their	their	PRON
ital-2241	168	29	responses	response	NOUN
ital-2241	168	30	.	.	PUNCT
ital-2241	169	1	however	however	ADV
ital-2241	169	2	,	,	PUNCT
ital-2241	169	3	some	some	DET
ital-2241	169	4	issues	issue	NOUN
ital-2241	169	5	were	be	AUX
ital-2241	169	6	encountered	encounter	VERB
ital-2241	169	7	with	with	ADP
ital-2241	169	8	the	the	DET
ital-2241	169	9	fastpath	fastpath	NOUN
ital-2241	169	10	plugin	plugin	NOUN
ital-2241	169	11	when	when	SCONJ
ital-2241	169	12	initiating	initiate	VERB
ital-2241	169	13	chat	chat	ADJ
ital-2241	169	14	connections	connection	NOUN
ital-2241	169	15	.	.	PUNCT
ital-2241	170	1	we	we	PRON
ital-2241	170	2	experienced	experience	VERB
ital-2241	170	3	intermittent	intermittent	ADJ
ital-2241	170	4	,	,	PUNCT
ital-2241	170	5	random	random	ADJ
ital-2241	170	6	instances	instance	NOUN
ital-2241	170	7	of	of	ADP
ital-2241	170	8	dropped	drop	VERB
ital-2241	170	9	i	i	PRON
ital-2241	170	10	m	m	VERB
ital-2241	170	11	connections	connection	NOUN
ital-2241	170	12	and	and	CCONJ
ital-2241	170	13	lost	lose	VERB
ital-2241	170	14	messages	message	NOUN
ital-2241	170	15	.	.	PUNCT
ital-2241	171	1	while	while	SCONJ
ital-2241	171	2	many	many	ADJ
ital-2241	171	3	of	of	ADP
ital-2241	171	4	these	these	DET
ital-2241	171	5	lost	lose	VERB
ital-2241	171	6	connections	connection	NOUN
ital-2241	171	7	were	be	AUX
ital-2241	171	8	likely	likely	ADV
ital-2241	171	9	the	the	DET
ital-2241	171	10	result	result	NOUN
ital-2241	171	11	of	of	ADP
ital-2241	171	12	user	user	NOUN
ital-2241	171	13	actions	action	NOUN
ital-2241	171	14	(	(	PUNCT
ital-2241	171	15	accidentally	accidentally	ADV
ital-2241	171	16	closing	close	VERB
ital-2241	171	17	the	the	DET
ital-2241	171	18	chat	chat	ADJ
ital-2241	171	19	pop	pop	NOUN
ital-2241	171	20	-	-	PUNCT
ital-2241	171	21	up	up	NOUN
ital-2241	171	22	,	,	PUNCT
ital-2241	171	23	walking	walk	VERB
ital-2241	171	24	away	away	ADV
ital-2241	171	25	from	from	ADP
ital-2241	171	26	the	the	DET
ital-2241	171	27	computer	computer	NOUN
ital-2241	171	28	,	,	PUNCT
ital-2241	171	29	etc	etc	X
ital-2241	171	30	.	.	X
ital-2241	171	31	)	)	PUNCT
ital-2241	171	32	,	,	PUNCT
ital-2241	171	33	others	other	NOUN
ital-2241	171	34	appear	appear	VERB
ital-2241	171	35	to	to	PART
ital-2241	171	36	have	have	AUX
ital-2241	171	37	been	be	AUX
ital-2241	171	38	due	due	ADJ
ital-2241	171	39	to	to	ADP
ital-2241	171	40	problematic	problematic	ADJ
ital-2241	171	41	connections	connection	NOUN
ital-2241	171	42	between	between	ADP
ital-2241	171	43	the	the	DET
ital-2241	171	44	server	server	NOUN
ital-2241	171	45	and	and	CCONJ
ital-2241	171	46	the	the	DET
ital-2241	171	47	user	user	NOUN
ital-2241	171	48	’s	’s	PART
ital-2241	171	49	browser	browser	NOUN
ital-2241	171	50	.	.	PUNCT
ital-2241	172	1	to	to	PART
ital-2241	172	2	address	address	VERB
ital-2241	172	3	these	these	DET
ital-2241	172	4	issues	issue	NOUN
ital-2241	172	5	,	,	PUNCT
ital-2241	172	6	we	we	PRON
ital-2241	172	7	are	be	AUX
ital-2241	172	8	now	now	ADV
ital-2241	172	9	asking	ask	VERB
ital-2241	172	10	users	user	NOUN
ital-2241	172	11	to	to	PART
ital-2241	172	12	provide	provide	VERB
ital-2241	172	13	their	their	PRON
ital-2241	172	14	email	email	NOUN
ital-2241	172	15	when	when	SCONJ
ital-2241	172	16	they	they	PRON
ital-2241	172	17	initiate	initiate	VERB
ital-2241	172	18	a	a	DET
ital-2241	172	19	chat	chat	NOUN
ital-2241	172	20	session	session	NOUN
ital-2241	172	21	.	.	PUNCT
ital-2241	173	1	with	with	ADP
ital-2241	173	2	user	user	NOUN
ital-2241	173	3	emails	email	NOUN
ital-2241	173	4	and	and	CCONJ
ital-2241	173	5	our	our	PRON
ital-2241	173	6	real	real	ADJ
ital-2241	173	7	-	-	PUNCT
ital-2241	173	8	time	time	NOUN
ital-2241	173	9	chat	chat	NOUN
ital-2241	173	10	monitoring	monitoring	NOUN
ital-2241	173	11	system	system	NOUN
ital-2241	173	12	,	,	PUNCT
ital-2241	173	13	we	we	PRON
ital-2241	173	14	are	be	AUX
ital-2241	173	15	able	able	ADJ
ital-2241	173	16	to	to	PART
ital-2241	173	17	follow	follow	VERB
ital-2241	173	18	up	up	ADP
ital-2241	173	19	with	with	ADP
ital-2241	173	20	reference	reference	NOUN
ital-2241	173	21	patrons	patron	NOUN
ital-2241	173	22	that	that	PRON
ital-2241	173	23	experience	experience	VERB
ital-2241	173	24	i	i	PRON
ital-2241	173	25	m	m	VERB
ital-2241	173	26	connection	connection	NOUN
ital-2241	173	27	issues	issue	NOUN
ital-2241	173	28	and	and	CCONJ
ital-2241	173	29	provide	provide	VERB
ital-2241	173	30	research	research	NOUN
ital-2241	173	31	assistance	assistance	NOUN
ital-2241	173	32	via	via	ADP
ital-2241	173	33	email	email	NOUN
ital-2241	173	34	.	.	PUNCT
ital-2241	174	1	evaluation	evaluation	NOUN
ital-2241	174	2	of	of	ADP
ital-2241	174	3	openfire	openfire	NOUN
ital-2241	174	4	as	as	ADP
ital-2241	174	5	an	an	DET
ital-2241	174	6	internal	internal	ADJ
ital-2241	174	7	communication	communication	NOUN
ital-2241	174	8	tool	tool	NOUN
ital-2241	174	9	while	while	SCONJ
ital-2241	174	10	the	the	DET
ital-2241	174	11	adoption	adoption	NOUN
ital-2241	174	12	of	of	ADP
ital-2241	174	13	i	i	NOUN
ital-2241	174	14	m	m	VERB
ital-2241	174	15	as	as	ADP
ital-2241	174	16	internal	internal	ADJ
ital-2241	174	17	communication	communication	NOUN
ital-2241	174	18	tool	tool	NOUN
ital-2241	174	19	was	be	AUX
ital-2241	174	20	highly	highly	ADV
ital-2241	174	21	encouraged	encouraged	ADJ
ital-2241	174	22	,	,	PUNCT
ital-2241	174	23	its	its	PRON
ital-2241	174	24	use	use	NOUN
ital-2241	174	25	was	be	AUX
ital-2241	174	26	not	not	PART
ital-2241	174	27	mandatory	mandatory	ADJ
ital-2241	174	28	for	for	ADP
ital-2241	174	29	all	all	DET
ital-2241	174	30	library	library	NOUN
ital-2241	174	31	personnel	personnel	NOUN
ital-2241	174	32	.	.	PUNCT
ital-2241	175	1	based	base	VERB
ital-2241	175	2	on	on	ADP
ital-2241	175	3	the	the	DET
ital-2241	175	4	varied	varied	ADJ
ital-2241	175	5	technical	technical	ADJ
ital-2241	175	6	background	background	NOUN
ital-2241	175	7	of	of	ADP
ital-2241	175	8	our	our	PRON
ital-2241	175	9	staff	staff	NOUN
ital-2241	175	10	and	and	CCONJ
ital-2241	175	11	librarians	librarian	NOUN
ital-2241	175	12	,	,	PUNCT
ital-2241	175	13	we	we	PRON
ital-2241	175	14	recognized	recognize	VERB
ital-2241	175	15	that	that	SCONJ
ital-2241	175	16	some	some	PRON
ital-2241	175	17	might	might	AUX
ital-2241	175	18	find	find	VERB
ital-2241	175	19	i	i	PRON
ital-2241	175	20	m	m	VERB
ital-2241	175	21	difficult	difficult	ADJ
ital-2241	175	22	to	to	PART
ital-2241	175	23	integrate	integrate	VERB
ital-2241	175	24	within	within	ADP
ital-2241	175	25	their	their	PRON
ital-2241	175	26	workflow	workflow	ADJ
ital-2241	175	27	or	or	CCONJ
ital-2241	175	28	communication	communication	NOUN
ital-2241	175	29	style	style	NOUN
ital-2241	175	30	and	and	CCONJ
ital-2241	175	31	chose	choose	VERB
ital-2241	175	32	a	a	DET
ital-2241	175	33	soft	soft	ADJ
ital-2241	175	34	-	-	PUNCT
ital-2241	175	35	launch	launch	NOUN
ital-2241	175	36	for	for	ADP
ital-2241	175	37	our	our	PRON
ital-2241	175	38	network	network	NOUN
ital-2241	175	39	.	.	PUNCT
ital-2241	176	1	information	information	NOUN
ital-2241	176	2	technology	technology	NOUN
ital-2241	176	3	and	and	CCONJ
ital-2241	176	4	libraries	library	NOUN
ital-2241	176	5	|	|	NOUN
ital-2241	176	6	september	september	PROPN
ital-2241	176	7	2012	2012	NUM
ital-2241	176	8	16	16	NUM
ital-2241	176	9	in	in	ADP
ital-2241	176	10	summer	summer	NOUN
ital-2241	176	11	2011	2011	NUM
ital-2241	176	12	,	,	PUNCT
ital-2241	176	13	we	we	PRON
ital-2241	176	14	conducted	conduct	VERB
ital-2241	176	15	a	a	DET
ital-2241	176	16	survey	survey	NOUN
ital-2241	176	17	of	of	ADP
ital-2241	176	18	csusm	csusm	NOUN
ital-2241	176	19	library	library	NOUN
ital-2241	176	20	personnel	personnel	NOUN
ital-2241	176	21	(	(	PUNCT
ital-2241	176	22	44	44	NUM
ital-2241	176	23	respondents	respondent	NOUN
ital-2241	176	24	,	,	PUNCT
ital-2241	176	25	99	99	NUM
ital-2241	176	26	percent	percent	NOUN
ital-2241	176	27	of	of	ADP
ital-2241	176	28	total	total	ADJ
ital-2241	176	29	staff	staff	NOUN
ital-2241	176	30	)	)	PUNCT
ital-2241	176	31	to	to	PART
ital-2241	176	32	evaluate	evaluate	VERB
ital-2241	176	33	i	i	PRON
ital-2241	176	34	m	m	VERB
ital-2241	176	35	as	as	ADP
ital-2241	176	36	an	an	DET
ital-2241	176	37	internal	internal	ADJ
ital-2241	176	38	communication	communication	NOUN
ital-2241	176	39	tool	tool	NOUN
ital-2241	176	40	.	.	PUNCT
ital-2241	177	1	(	(	PUNCT
ital-2241	177	2	see	see	VERB
ital-2241	177	3	appendix	appendix	PROPN
ital-2241	177	4	a	a	PRON
ital-2241	177	5	for	for	ADP
ital-2241	177	6	survey	survey	NOUN
ital-2241	177	7	questions	question	NOUN
ital-2241	177	8	.	.	PUNCT
ital-2241	177	9	)	)	PUNCT
ital-2241	178	1	we	we	PRON
ital-2241	178	2	found	find	VERB
ital-2241	178	3	that	that	SCONJ
ital-2241	178	4	59	59	NUM
ital-2241	178	5	percent	percent	NOUN
ital-2241	178	6	of	of	ADP
ital-2241	178	7	staff	staff	NOUN
ital-2241	178	8	use	use	VERB
ital-2241	178	9	the	the	DET
ital-2241	178	10	internal	internal	ADJ
ital-2241	178	11	i	i	PRON
ital-2241	178	12	m	m	VERB
ital-2241	178	13	network	network	NOUN
ital-2241	178	14	while	while	SCONJ
ital-2241	178	15	85	85	NUM
ital-2241	178	16	percent	percent	NOUN
ital-2241	178	17	use	use	VERB
ital-2241	178	18	some	some	DET
ital-2241	178	19	type	type	NOUN
ital-2241	178	20	of	of	ADP
ital-2241	178	21	i	i	NOUN
ital-2241	178	22	m	m	VERB
ital-2241	178	23	for	for	ADP
ital-2241	178	24	web	web	NOUN
ital-2241	178	25	-	-	PUNCT
ital-2241	178	26	based	base	VERB
ital-2241	178	27	chat	chat	NOUN
ital-2241	178	28	for	for	ADP
ital-2241	178	29	work	work	NOUN
ital-2241	178	30	.	.	PUNCT
ital-2241	179	1	of	of	ADP
ital-2241	179	2	those	those	PRON
ital-2241	179	3	who	who	PRON
ital-2241	179	4	use	use	VERB
ital-2241	179	5	internal	internal	ADJ
ital-2241	179	6	i	i	PROPN
ital-2241	179	7	m	m	VERB
ital-2241	179	8	,	,	PUNCT
ital-2241	179	9	30	30	NUM
ital-2241	179	10	percent	percent	NOUN
ital-2241	179	11	used	use	VERB
ital-2241	179	12	it	it	PRON
ital-2241	179	13	daily	daily	ADV
ital-2241	179	14	.	.	PUNCT
ital-2241	180	1	while	while	SCONJ
ital-2241	180	2	the	the	DET
ital-2241	180	3	survey	survey	NOUN
ital-2241	180	4	was	be	AUX
ital-2241	180	5	anonymous	anonymous	ADJ
ital-2241	180	6	,	,	PUNCT
ital-2241	180	7	anecdotal	anecdotal	ADJ
ital-2241	180	8	discussions	discussion	NOUN
ital-2241	180	9	indicate	indicate	VERB
ital-2241	180	10	adoption	adoption	NOUN
ital-2241	180	11	rates	rate	NOUN
ital-2241	180	12	are	be	AUX
ital-2241	180	13	higher	high	ADJ
ital-2241	180	14	among	among	ADP
ital-2241	180	15	library	library	NOUN
ital-2241	180	16	units	unit	NOUN
ital-2241	180	17	where	where	SCONJ
ital-2241	180	18	the	the	DET
ital-2241	180	19	work	work	NOUN
ital-2241	180	20	is	be	AUX
ital-2241	180	21	technically	technically	ADV
ital-2241	180	22	oriented	orient	VERB
ital-2241	180	23	or	or	CCONJ
ital-2241	180	24	instructional	instructional	ADJ
ital-2241	180	25	in	in	ADP
ital-2241	180	26	nature	nature	NOUN
ital-2241	180	27	,	,	PUNCT
ital-2241	180	28	such	such	ADJ
ital-2241	180	29	as	as	ADP
ital-2241	180	30	library	library	NOUN
ital-2241	180	31	systems	system	NOUN
ital-2241	180	32	and	and	CCONJ
ital-2241	180	33	the	the	DET
ital-2241	180	34	information	information	NOUN
ital-2241	180	35	literacy	literacy	NOUN
ital-2241	180	36	program	program	NOUN
ital-2241	180	37	/	/	SYM
ital-2241	180	38	reference	reference	NOUN
ital-2241	180	39	.	.	PUNCT
ital-2241	181	1	among	among	ADP
ital-2241	181	2	the	the	DET
ital-2241	181	3	respondents	respondent	NOUN
ital-2241	181	4	who	who	PRON
ital-2241	181	5	use	use	VERB
ital-2241	181	6	i	i	PROPN
ital-2241	181	7	m	m	VERB
ital-2241	181	8	,	,	PUNCT
ital-2241	181	9	45	45	NUM
ital-2241	181	10	percent	percent	NOUN
ital-2241	181	11	of	of	ADP
ital-2241	181	12	library	library	NOUN
ital-2241	181	13	staff	staff	NOUN
ital-2241	181	14	indicated	indicate	VERB
ital-2241	181	15	they	they	PRON
ital-2241	181	16	use	use	VERB
ital-2241	181	17	it	it	PRON
ital-2241	181	18	because	because	SCONJ
ital-2241	181	19	it	it	PRON
ital-2241	181	20	allows	allow	VERB
ital-2241	181	21	quick	quick	ADJ
ital-2241	181	22	communication	communication	NOUN
ital-2241	181	23	between	between	ADP
ital-2241	181	24	those	those	PRON
ital-2241	181	25	in	in	ADP
ital-2241	181	26	the	the	DET
ital-2241	181	27	library	library	NOUN
ital-2241	181	28	and	and	CCONJ
ital-2241	181	29	39	39	NUM
ital-2241	181	30	percent	percent	NOUN
ital-2241	181	31	like	like	ADP
ital-2241	181	32	its	its	PRON
ital-2241	181	33	informal	informal	ADJ
ital-2241	181	34	nature	nature	NOUN
ital-2241	181	35	of	of	ADP
ital-2241	181	36	communication	communication	NOUN
ital-2241	181	37	.	.	PUNCT
ital-2241	182	1	twenty	twenty	NUM
ital-2241	182	2	percent	percent	NOUN
ital-2241	182	3	of	of	ADP
ital-2241	182	4	total	total	ADJ
ital-2241	182	5	respondents	respondent	NOUN
ital-2241	182	6	preferred	prefer	VERB
ital-2241	182	7	i	i	PRON
ital-2241	182	8	m	m	VERB
ital-2241	182	9	to	to	PART
ital-2241	182	10	email	email	NOUN
ital-2241	182	11	and	and	CCONJ
ital-2241	182	12	phone	phone	NOUN
ital-2241	182	13	communications	communication	NOUN
ital-2241	182	14	.	.	PUNCT
ital-2241	183	1	two	two	NUM
ital-2241	183	2	respondents	respondent	NOUN
ital-2241	183	3	use	use	VERB
ital-2241	183	4	the	the	DET
ital-2241	183	5	internal	internal	ADJ
ital-2241	183	6	i	i	PROPN
ital-2241	183	7	m	m	VERB
ital-2241	183	8	network	network	NOUN
ital-2241	183	9	but	but	CCONJ
ital-2241	183	10	were	be	AUX
ital-2241	183	11	dissatisfied	dissatisfied	ADJ
ital-2241	183	12	with	with	ADP
ital-2241	183	13	it	it	PRON
ital-2241	183	14	and	and	CCONJ
ital-2241	183	15	indicated	indicate	VERB
ital-2241	183	16	it	it	PRON
ital-2241	183	17	did	do	AUX
ital-2241	183	18	not	not	PART
ital-2241	183	19	work	work	VERB
ital-2241	183	20	well	well	ADV
ital-2241	183	21	while	while	SCONJ
ital-2241	183	22	one	one	PRON
ital-2241	183	23	found	find	VERB
ital-2241	183	24	it	it	PRON
ital-2241	183	25	too	too	ADV
ital-2241	183	26	difficult	difficult	ADJ
ital-2241	183	27	to	to	PART
ital-2241	183	28	use	use	VERB
ital-2241	183	29	.	.	PUNCT
ital-2241	184	1	an	an	DET
ital-2241	184	2	additional	additional	ADJ
ital-2241	184	3	survey	survey	NOUN
ital-2241	184	4	question	question	NOUN
ital-2241	184	5	was	be	AUX
ital-2241	184	6	geared	gear	VERB
ital-2241	184	7	for	for	ADP
ital-2241	184	8	staff	staff	NOUN
ital-2241	184	9	members	member	NOUN
ital-2241	184	10	who	who	PRON
ital-2241	184	11	do	do	AUX
ital-2241	184	12	not	not	PART
ital-2241	184	13	use	use	VERB
ital-2241	184	14	the	the	DET
ital-2241	184	15	internal	internal	ADJ
ital-2241	184	16	i	i	PRON
ital-2241	184	17	m	m	VERB
ital-2241	184	18	network	network	NOUN
ital-2241	184	19	at	at	ADV
ital-2241	184	20	all	all	ADV
ital-2241	184	21	(	(	PUNCT
ital-2241	184	22	“	"	PUNCT
ital-2241	184	23	why	why	SCONJ
ital-2241	184	24	do	do	AUX
ital-2241	184	25	you	you	PRON
ital-2241	184	26	not	not	PART
ital-2241	184	27	use	use	VERB
ital-2241	184	28	the	the	DET
ital-2241	184	29	library	library	NOUN
ital-2241	184	30	i	i	PRON
ital-2241	184	31	m	m	VERB
ital-2241	184	32	network	network	NOUN
ital-2241	184	33	?	?	PUNCT
ital-2241	184	34	”	"	PUNCT
ital-2241	184	35	)	)	PUNCT
ital-2241	184	36	.	.	PUNCT
ital-2241	185	1	this	this	DET
ital-2241	185	2	question	question	NOUN
ital-2241	185	3	was	be	AUX
ital-2241	185	4	designed	design	VERB
ital-2241	185	5	to	to	PART
ital-2241	185	6	find	find	VERB
ital-2241	185	7	areas	area	NOUN
ital-2241	185	8	of	of	ADP
ital-2241	185	9	possible	possible	ADJ
ital-2241	185	10	improvement	improvement	NOUN
ital-2241	185	11	within	within	ADP
ital-2241	185	12	our	our	PRON
ital-2241	185	13	system	system	NOUN
ital-2241	185	14	to	to	PART
ital-2241	185	15	encourage	encourage	VERB
ital-2241	185	16	greater	great	ADJ
ital-2241	185	17	use	use	NOUN
ital-2241	185	18	.	.	PUNCT
ital-2241	186	1	survey	survey	NOUN
ital-2241	186	2	respondents	respondent	NOUN
ital-2241	186	3	were	be	AUX
ital-2241	186	4	allowed	allow	VERB
ital-2241	186	5	to	to	PART
ital-2241	186	6	select	select	VERB
ital-2241	186	7	more	more	ADJ
ital-2241	186	8	than	than	ADP
ital-2241	186	9	one	one	NUM
ital-2241	186	10	reason	reason	NOUN
ital-2241	186	11	.	.	PUNCT
ital-2241	187	1	the	the	DET
ital-2241	187	2	most	most	ADV
ital-2241	187	3	common	common	ADJ
ital-2241	187	4	reasons	reason	NOUN
ital-2241	187	5	given	give	VERB
ital-2241	187	6	by	by	ADP
ital-2241	187	7	those	those	PRON
ital-2241	187	8	who	who	PRON
ital-2241	187	9	do	do	AUX
ital-2241	187	10	not	not	PART
ital-2241	187	11	use	use	VERB
ital-2241	187	12	the	the	DET
ital-2241	187	13	library	library	NOUN
ital-2241	187	14	i	i	PRON
ital-2241	187	15	m	m	VERB
ital-2241	187	16	network	network	NOUN
ital-2241	187	17	were	be	AUX
ital-2241	187	18	that	that	SCONJ
ital-2241	187	19	they	they	PRON
ital-2241	187	20	do	do	AUX
ital-2241	187	21	n’t	not	PART
ital-2241	187	22	feel	feel	VERB
ital-2241	187	23	the	the	DET
ital-2241	187	24	need	need	NOUN
ital-2241	187	25	(	(	PUNCT
ital-2241	187	26	34	34	NUM
ital-2241	187	27	percent	percent	NOUN
ital-2241	187	28	of	of	ADP
ital-2241	187	29	nonusers	nonuser	NOUN
ital-2241	187	30	)	)	PUNCT
ital-2241	187	31	,	,	PUNCT
ital-2241	187	32	they	they	PRON
ital-2241	187	33	mainly	mainly	ADV
ital-2241	187	34	communicate	communicate	VERB
ital-2241	187	35	with	with	ADP
ital-2241	187	36	staff	staff	NOUN
ital-2241	187	37	members	member	NOUN
ital-2241	187	38	who	who	PRON
ital-2241	187	39	are	be	AUX
ital-2241	187	40	also	also	ADV
ital-2241	187	41	not	not	PART
ital-2241	187	42	utilizing	utilize	VERB
ital-2241	187	43	the	the	DET
ital-2241	187	44	i	i	PROPN
ital-2241	187	45	m	m	PROPN
ital-2241	187	46	network	network	NOUN
ital-2241	187	47	(	(	PUNCT
ital-2241	187	48	18	18	NUM
ital-2241	187	49	percent	percent	NOUN
ital-2241	187	50	)	)	PUNCT
ital-2241	187	51	,	,	PUNCT
ital-2241	187	52	i	i	PRON
ital-2241	187	53	m	m	AUX
ital-2241	187	54	does	do	AUX
ital-2241	187	55	not	not	PART
ital-2241	187	56	work	work	VERB
ital-2241	187	57	for	for	ADP
ital-2241	187	58	their	their	PRON
ital-2241	187	59	communication	communication	NOUN
ital-2241	187	60	style	style	NOUN
ital-2241	187	61	(	(	PUNCT
ital-2241	187	62	14	14	NUM
ital-2241	187	63	percent	percent	NOUN
ital-2241	187	64	)	)	PUNCT
ital-2241	187	65	,	,	PUNCT
ital-2241	187	66	and	and	CCONJ
ital-2241	187	67	privacy	privacy	NOUN
ital-2241	187	68	concerns	concern	NOUN
ital-2241	187	69	(	(	PUNCT
ital-2241	187	70	14	14	NUM
ital-2241	187	71	percent	percent	NOUN
ital-2241	187	72	)	)	PUNCT
ital-2241	187	73	.	.	PUNCT
ital-2241	188	1	we	we	PRON
ital-2241	188	2	believe	believe	VERB
ital-2241	188	3	more	more	ADJ
ital-2241	188	4	in	in	ADP
ital-2241	188	5	-	-	PUNCT
ital-2241	188	6	depth	depth	NOUN
ital-2241	188	7	analysis	analysis	NOUN
ital-2241	188	8	is	be	AUX
ital-2241	188	9	necessary	necessary	ADJ
ital-2241	188	10	to	to	PART
ital-2241	188	11	learn	learn	VERB
ital-2241	188	12	more	more	ADJ
ital-2241	188	13	regarding	regard	VERB
ital-2241	188	14	the	the	DET
ital-2241	188	15	perceived	perceive	VERB
ital-2241	188	16	usefulness	usefulness	NOUN
ital-2241	188	17	of	of	ADP
ital-2241	188	18	i	i	NOUN
ital-2241	188	19	m	m	VERB
ital-2241	188	20	within	within	ADP
ital-2241	188	21	our	our	PRON
ital-2241	188	22	organization	organization	NOUN
ital-2241	188	23	and	and	CCONJ
ital-2241	188	24	to	to	PART
ital-2241	188	25	further	further	VERB
ital-2241	188	26	its	its	PRON
ital-2241	188	27	adoption	adoption	NOUN
ital-2241	188	28	.	.	PUNCT
ital-2241	189	1	conclusion	conclusion	NOUN
ital-2241	189	2	through	through	ADP
ital-2241	189	3	additional	additional	ADJ
ital-2241	189	4	training	training	NOUN
ital-2241	189	5	and	and	CCONJ
ital-2241	189	6	user	user	NOUN
ital-2241	189	7	education	education	NOUN
ital-2241	189	8	,	,	PUNCT
ital-2241	189	9	we	we	PRON
ital-2241	189	10	hope	hope	VERB
ital-2241	189	11	to	to	PART
ital-2241	189	12	promote	promote	VERB
ital-2241	189	13	greater	great	ADJ
ital-2241	189	14	use	use	NOUN
ital-2241	189	15	of	of	ADP
ital-2241	189	16	the	the	DET
ital-2241	189	17	openfire	openfire	NOUN
ital-2241	189	18	internal	internal	PROPN
ital-2241	189	19	i	i	PRON
ital-2241	189	20	m	m	VERB
ital-2241	189	21	network	network	NOUN
ital-2241	189	22	among	among	ADP
ital-2241	189	23	those	those	PRON
ital-2241	189	24	who	who	PRON
ital-2241	189	25	work	work	VERB
ital-2241	189	26	in	in	ADP
ital-2241	189	27	the	the	DET
ital-2241	189	28	library	library	NOUN
ital-2241	189	29	.	.	PUNCT
ital-2241	190	1	while	while	SCONJ
ital-2241	190	2	100	100	NUM
ital-2241	190	3	percent	percent	NOUN
ital-2241	190	4	adoption	adoption	NOUN
ital-2241	190	5	of	of	ADP
ital-2241	190	6	i	i	NOUN
ital-2241	190	7	m	m	VERB
ital-2241	190	8	as	as	ADP
ital-2241	190	9	a	a	DET
ital-2241	190	10	communication	communication	NOUN
ital-2241	190	11	tool	tool	NOUN
ital-2241	190	12	is	be	AUX
ital-2241	190	13	not	not	PART
ital-2241	190	14	a	a	DET
ital-2241	190	15	stated	state	VERB
ital-2241	190	16	goal	goal	NOUN
ital-2241	190	17	of	of	ADP
ital-2241	190	18	our	our	PRON
ital-2241	190	19	project	project	NOUN
ital-2241	190	20	,	,	PUNCT
ital-2241	190	21	we	we	PRON
ital-2241	190	22	believe	believe	VERB
ital-2241	190	23	that	that	SCONJ
ital-2241	190	24	some	some	DET
ital-2241	190	25	staff	staff	NOUN
ital-2241	190	26	have	have	AUX
ital-2241	190	27	not	not	PART
ital-2241	190	28	realized	realize	VERB
ital-2241	190	29	the	the	DET
ital-2241	190	30	full	full	ADJ
ital-2241	190	31	potential	potential	NOUN
ital-2241	190	32	of	of	ADP
ital-2241	190	33	i	i	NOUN
ital-2241	190	34	m	m	VERB
ital-2241	190	35	for	for	ADP
ital-2241	190	36	collaboration	collaboration	NOUN
ital-2241	190	37	and	and	CCONJ
ital-2241	190	38	productivity	productivity	NOUN
ital-2241	190	39	due	due	ADP
ital-2241	190	40	to	to	ADP
ital-2241	190	41	a	a	DET
ital-2241	190	42	lack	lack	NOUN
ital-2241	190	43	of	of	ADP
ital-2241	190	44	experience	experience	NOUN
ital-2241	190	45	with	with	ADP
ital-2241	190	46	this	this	DET
ital-2241	190	47	technology	technology	NOUN
ital-2241	190	48	.	.	PUNCT
ital-2241	191	1	in	in	ADP
ital-2241	191	2	hindsight	hindsight	NOUN
ital-2241	191	3	,	,	PUNCT
ital-2241	191	4	additional	additional	ADJ
ital-2241	191	5	training	training	NOUN
ital-2241	191	6	sessions	session	NOUN
ital-2241	191	7	beyond	beyond	ADP
ital-2241	191	8	the	the	DET
ital-2241	191	9	initial	initial	ADJ
ital-2241	191	10	introductory	introductory	ADJ
ital-2241	191	11	workshop	workshop	NOUN
ital-2241	191	12	to	to	PART
ital-2241	191	13	set	set	VERB
ital-2241	191	14	up	up	ADP
ital-2241	191	15	the	the	DET
ital-2241	191	16	spark	spark	NOUN
ital-2241	191	17	i	i	PRON
ital-2241	191	18	m	m	VERB
ital-2241	191	19	client	client	NOUN
ital-2241	191	20	may	may	AUX
ital-2241	191	21	have	have	AUX
ital-2241	191	22	increased	increase	VERB
ital-2241	191	23	the	the	DET
ital-2241	191	24	usage	usage	NOUN
ital-2241	191	25	of	of	ADP
ital-2241	191	26	i	i	NOUN
ital-2241	191	27	m	m	VERB
ital-2241	191	28	by	by	ADP
ital-2241	191	29	staff	staff	NOUN
ital-2241	191	30	.	.	PUNCT
ital-2241	192	1	for	for	ADP
ital-2241	192	2	example	example	NOUN
ital-2241	192	3	,	,	PUNCT
ital-2241	192	4	providing	provide	VERB
ital-2241	192	5	more	more	ADJ
ital-2241	192	6	information	information	NOUN
ital-2241	192	7	on	on	ADP
ital-2241	192	8	the	the	DET
ital-2241	192	9	library	library	NOUN
ital-2241	192	10	’s	’s	PART
ital-2241	192	11	policies	policy	NOUN
ital-2241	192	12	regarding	regard	VERB
ital-2241	192	13	internal	internal	ADJ
ital-2241	192	14	i	i	PRON
ital-2241	192	15	m	m	AUX
ital-2241	192	16	tracking	track	VERB
ital-2241	192	17	and	and	CCONJ
ital-2241	192	18	the	the	DET
ital-2241	192	19	configuration	configuration	NOUN
ital-2241	192	20	of	of	ADP
ital-2241	192	21	our	our	PRON
ital-2241	192	22	system	system	NOUN
ital-2241	192	23	may	may	AUX
ital-2241	192	24	have	have	VERB
ital-2241	192	25	alleviated	alleviate	VERB
ital-2241	192	26	concerns	concern	NOUN
ital-2241	192	27	regarding	regard	VERB
ital-2241	192	28	privacy	privacy	NOUN
ital-2241	192	29	.	.	PUNCT
ital-2241	193	1	in	in	ADP
ital-2241	193	2	addition	addition	NOUN
ital-2241	193	3	,	,	PUNCT
ital-2241	193	4	we	we	PRON
ital-2241	193	5	need	need	VERB
ital-2241	193	6	to	to	PART
ital-2241	193	7	lead	lead	VERB
ital-2241	193	8	more	more	ADJ
ital-2241	193	9	discussions	discussion	NOUN
ital-2241	193	10	on	on	ADP
ital-2241	193	11	the	the	DET
ital-2241	193	12	benefits	benefit	NOUN
ital-2241	193	13	of	of	ADP
ital-2241	193	14	i	i	NOUN
ital-2241	193	15	m	m	VERB
ital-2241	193	16	for	for	ADP
ital-2241	193	17	collaboration	collaboration	NOUN
ital-2241	193	18	,	,	PUNCT
ital-2241	193	19	lowering	lower	VERB
ital-2241	193	20	disruptions	disruption	NOUN
ital-2241	193	21	,	,	PUNCT
ital-2241	193	22	and	and	CCONJ
ital-2241	193	23	increasing	increase	VERB
ital-2241	193	24	effectiveness	effectiveness	NOUN
ital-2241	193	25	in	in	ADP
ital-2241	193	26	the	the	DET
ital-2241	193	27	workplace	workplace	NOUN
ital-2241	193	28	.	.	PUNCT
ital-2241	194	1	openfire	openfire	NOUN
ital-2241	194	2	and	and	CCONJ
ital-2241	194	3	fastpath	fastpath	NOUN
ital-2241	194	4	for	for	ADP
ital-2241	194	5	chat	chat	NOUN
ital-2241	194	6	reference	reference	NOUN
ital-2241	194	7	has	have	AUX
ital-2241	194	8	brought	bring	VERB
ital-2241	194	9	many	many	ADJ
ital-2241	194	10	new	new	ADJ
ital-2241	194	11	features	feature	NOUN
ital-2241	194	12	that	that	PRON
ital-2241	194	13	were	be	AUX
ital-2241	194	14	previously	previously	ADV
ital-2241	194	15	unavailable	unavailable	ADJ
ital-2241	194	16	to	to	PART
ital-2241	194	17	chat	chat	VERB
ital-2241	194	18	reference	reference	NOUN
ital-2241	194	19	at	at	ADP
ital-2241	194	20	csusm	csusm	NOUN
ital-2241	194	21	.	.	PUNCT
ital-2241	195	1	the	the	DET
ital-2241	195	2	addition	addition	NOUN
ital-2241	195	3	of	of	ADP
ital-2241	195	4	queues	queue	NOUN
ital-2241	195	5	,	,	PUNCT
ital-2241	195	6	message	message	NOUN
ital-2241	195	7	transfer	transfer	NOUN
ital-2241	195	8	,	,	PUNCT
ital-2241	195	9	and	and	CCONJ
ital-2241	195	10	transcripts	transcript	NOUN
ital-2241	195	11	has	have	AUX
ital-2241	195	12	enhanced	enhance	VERB
ital-2241	195	13	the	the	DET
ital-2241	195	14	effectiveness	effectiveness	NOUN
ital-2241	195	15	of	of	ADP
ital-2241	195	16	this	this	DET
ital-2241	195	17	service	service	NOUN
ital-2241	195	18	and	and	CCONJ
ital-2241	195	19	eased	ease	VERB
ital-2241	195	20	its	its	PRON
ital-2241	195	21	management	management	NOUN
ital-2241	195	22	.	.	PUNCT
ital-2241	196	1	compared	compare	VERB
ital-2241	196	2	to	to	ADP
ital-2241	196	3	the	the	DET
ital-2241	196	4	prior	prior	ADJ
ital-2241	196	5	chat	chat	NOUN
ital-2241	196	6	reference	reference	NOUN
ital-2241	196	7	implementations	implementation	NOUN
ital-2241	196	8	that	that	PRON
ital-2241	196	9	used	use	VERB
ital-2241	196	10	questionpoint	questionpoint	NOUN
ital-2241	196	11	and	and	CCONJ
ital-2241	196	12	meebo	meebo	PROPN
ital-2241	196	13	,	,	PUNCT
ital-2241	196	14	this	this	DET
ital-2241	196	15	new	new	ADJ
ital-2241	196	16	system	system	NOUN
ital-2241	196	17	is	be	AUX
ital-2241	196	18	more	more	ADJ
ital-2241	196	19	user	user	NOUN
ital-2241	196	20	friendly	friendly	ADJ
ital-2241	196	21	and	and	CCONJ
ital-2241	196	22	robust	robust	ADJ
ital-2241	196	23	.	.	PUNCT
ital-2241	197	1	extending	extend	VERB
ital-2241	197	2	i	i	PRON
ital-2241	197	3	m	m	VERB
ital-2241	197	4	beyond	beyond	ADP
ital-2241	197	5	the	the	DET
ital-2241	197	6	reference	reference	NOUN
ital-2241	197	7	desk	desk	NOUN
ital-2241	197	8	|	|	NOUN
ital-2241	197	9	chan	chan	PROPN
ital-2241	197	10	,	,	PUNCT
ital-2241	197	11	ly	ly	INTJ
ital-2241	197	12	,	,	PUNCT
ital-2241	197	13	and	and	CCONJ
ital-2241	197	14	meulemans	meuleman	NOUN
ital-2241	197	15	17	17	NUM
ital-2241	197	16	furthermore	furthermore	ADV
ital-2241	197	17	,	,	PUNCT
ital-2241	197	18	the	the	DET
ital-2241	197	19	internal	internal	ADJ
ital-2241	197	20	i	i	PRON
ital-2241	197	21	m	m	VERB
ital-2241	197	22	network	network	NOUN
ital-2241	197	23	and	and	CCONJ
ital-2241	197	24	its	its	PRON
ital-2241	197	25	connection	connection	NOUN
ital-2241	197	26	to	to	ADP
ital-2241	197	27	web	web	NOUN
ital-2241	197	28	-	-	PUNCT
ital-2241	197	29	based	base	VERB
ital-2241	197	30	chat	chat	NOUN
ital-2241	197	31	widgets	widget	NOUN
ital-2241	197	32	offer	offer	VERB
ital-2241	197	33	the	the	DET
ital-2241	197	34	opportunity	opportunity	NOUN
ital-2241	197	35	for	for	ADP
ital-2241	197	36	building	build	VERB
ital-2241	197	37	a	a	DET
ital-2241	197	38	library	library	NOUN
ital-2241	197	39	that	that	PRON
ital-2241	197	40	is	be	AUX
ital-2241	197	41	more	more	ADV
ital-2241	197	42	open	open	ADJ
ital-2241	197	43	to	to	ADP
ital-2241	197	44	users	user	NOUN
ital-2241	197	45	.	.	PUNCT
ital-2241	198	1	library	library	NOUN
ital-2241	198	2	users	user	NOUN
ital-2241	198	3	could	could	AUX
ital-2241	198	4	feasibly	feasibly	ADV
ital-2241	198	5	contact	contact	VERB
ital-2241	198	6	any	any	DET
ital-2241	198	7	library	library	NOUN
ital-2241	198	8	staff	staff	NOUN
ital-2241	198	9	member	member	NOUN
ital-2241	198	10	,	,	PUNCT
ital-2241	198	11	not	not	PART
ital-2241	198	12	just	just	ADV
ital-2241	198	13	reference	reference	NOUN
ital-2241	198	14	librarians	librarian	NOUN
ital-2241	198	15	,	,	PUNCT
ital-2241	198	16	via	via	ADP
ital-2241	198	17	i	i	PRON
ital-2241	198	18	m	m	VERB
ital-2241	198	19	for	for	ADP
ital-2241	198	20	help	help	NOUN
ital-2241	198	21	.	.	PUNCT
ital-2241	199	1	we	we	PRON
ital-2241	199	2	are	be	AUX
ital-2241	199	3	testing	test	VERB
ital-2241	199	4	this	this	DET
ital-2241	199	5	concept	concept	NOUN
ital-2241	199	6	with	with	ADP
ital-2241	199	7	a	a	DET
ital-2241	199	8	pilot	pilot	NOUN
ital-2241	199	9	project	project	NOUN
ital-2241	199	10	involving	involve	VERB
ital-2241	199	11	the	the	DET
ital-2241	199	12	csusm	csusm	NOUN
ital-2241	199	13	media	medium	NOUN
ital-2241	199	14	library	library	NOUN
ital-2241	199	15	.	.	PUNCT
ital-2241	200	1	they	they	PRON
ital-2241	200	2	are	be	AUX
ital-2241	200	3	staffing	staff	VERB
ital-2241	200	4	their	their	PRON
ital-2241	200	5	own	own	ADJ
ital-2241	200	6	chat	chat	NOUN
ital-2241	200	7	workgroup	workgroup	NOUN
ital-2241	200	8	and	and	CCONJ
ital-2241	200	9	a	a	DET
ital-2241	200	10	chat	chat	NOUN
ital-2241	200	11	widget	widget	NOUN
ital-2241	200	12	is	be	AUX
ital-2241	200	13	now	now	ADV
ital-2241	200	14	available	available	ADJ
ital-2241	200	15	on	on	ADP
ital-2241	200	16	their	their	PRON
ital-2241	200	17	website	website	NOUN
ital-2241	200	18	.	.	PUNCT
ital-2241	201	1	in	in	ADP
ital-2241	201	2	the	the	DET
ital-2241	201	3	future	future	NOUN
ital-2241	201	4	,	,	PUNCT
ital-2241	201	5	we	we	PRON
ital-2241	201	6	also	also	ADV
ital-2241	201	7	hope	hope	VERB
ital-2241	201	8	to	to	PART
ital-2241	201	9	employ	employ	VERB
ital-2241	201	10	a	a	DET
ital-2241	201	11	chat	chat	NOUN
ital-2241	201	12	widget	widget	NOUN
ital-2241	201	13	for	for	ADP
ital-2241	201	14	circulation	circulation	NOUN
ital-2241	201	15	and	and	CCONJ
ital-2241	201	16	ill	ill	ADJ
ital-2241	201	17	services	service	NOUN
ital-2241	201	18	,	,	PUNCT
ital-2241	201	19	another	another	DET
ital-2241	201	20	public	public	ADJ
ital-2241	201	21	services	service	NOUN
ital-2241	201	22	area	area	NOUN
ital-2241	201	23	that	that	PRON
ital-2241	201	24	frequently	frequently	ADV
ital-2241	201	25	works	work	VERB
ital-2241	201	26	with	with	ADP
ital-2241	201	27	library	library	NOUN
ital-2241	201	28	users	user	NOUN
ital-2241	201	29	.	.	PUNCT
ital-2241	202	1	it	it	PRON
ital-2241	202	2	is	be	AUX
ital-2241	202	3	important	important	ADJ
ital-2241	202	4	to	to	PART
ital-2241	202	5	note	note	VERB
ital-2241	202	6	that	that	SCONJ
ital-2241	202	7	the	the	DET
ital-2241	202	8	success	success	NOUN
ital-2241	202	9	of	of	ADP
ital-2241	202	10	openfire	openfire	NOUN
ital-2241	202	11	and	and	CCONJ
ital-2241	202	12	i	i	PRON
ital-2241	202	13	m	m	VERB
ital-2241	202	14	in	in	ADP
ital-2241	202	15	the	the	DET
ital-2241	202	16	library	library	NOUN
ital-2241	202	17	attracted	attract	VERB
ital-2241	202	18	the	the	DET
ital-2241	202	19	attention	attention	NOUN
ital-2241	202	20	of	of	ADP
ital-2241	202	21	other	other	ADJ
ital-2241	202	22	csusm	csusm	NOUN
ital-2241	202	23	instructional	instructional	ADJ
ital-2241	202	24	and	and	CCONJ
ital-2241	202	25	student	student	NOUN
ital-2241	202	26	support	support	NOUN
ital-2241	202	27	areas	area	NOUN
ital-2241	202	28	.	.	PUNCT
ital-2241	203	1	in	in	ADP
ital-2241	203	2	spring	spring	NOUN
ital-2241	203	3	2011	2011	NUM
ital-2241	203	4	,	,	PUNCT
ital-2241	203	5	instructional	instructional	ADJ
ital-2241	203	6	and	and	CCONJ
ital-2241	203	7	information	information	NOUN
ital-2241	203	8	technology	technology	NOUN
ital-2241	203	9	services	service	NOUN
ital-2241	203	10	(	(	PUNCT
ital-2241	203	11	iits	iit	NOUN
ital-2241	203	12	)	)	PUNCT
ital-2241	203	13	,	,	PUNCT
ital-2241	203	14	which	which	PRON
ital-2241	203	15	provides	provide	VERB
ital-2241	203	16	campus	campus	NOUN
ital-2241	203	17	-	-	PUNCT
ital-2241	203	18	wide	wide	ADJ
ital-2241	203	19	technology	technology	NOUN
ital-2241	203	20	services	service	NOUN
ital-2241	203	21	for	for	ADP
ital-2241	203	22	faculty	faculty	NOUN
ital-2241	203	23	,	,	PUNCT
ital-2241	203	24	staff	staff	NOUN
ital-2241	203	25	,	,	PUNCT
ital-2241	203	26	and	and	CCONJ
ital-2241	203	27	students	student	NOUN
ital-2241	203	28	piloted	pilot	VERB
ital-2241	203	29	an	an	DET
ital-2241	203	30	openfire	openfire	NOUN
ital-2241	203	31	-	-	PUNCT
ital-2241	203	32	based	base	VERB
ital-2241	203	33	i	i	PROPN
ital-2241	203	34	m	m	VERB
ital-2241	203	35	helpdesk	helpdesk	NOUN
ital-2241	203	36	service	service	NOUN
ital-2241	203	37	to	to	PART
ital-2241	203	38	assist	assist	VERB
ital-2241	203	39	users	user	NOUN
ital-2241	203	40	with	with	ADP
ital-2241	203	41	technology	technology	NOUN
ital-2241	203	42	questions	question	NOUN
ital-2241	203	43	and	and	CCONJ
ital-2241	203	44	problems	problem	NOUN
ital-2241	203	45	.	.	PUNCT
ital-2241	204	1	as	as	ADP
ital-2241	204	2	of	of	ADP
ital-2241	204	3	fall	fall	NOUN
ital-2241	204	4	2011	2011	NUM
ital-2241	204	5	,	,	PUNCT
ital-2241	204	6	the	the	DET
ital-2241	204	7	“	"	PUNCT
ital-2241	204	8	ask	ask	VERB
ital-2241	204	9	an	an	DET
ital-2241	204	10	it	it	PRON
ital-2241	204	11	technician	technician	ADJ
ital-2241	204	12	”	"	PUNCT
ital-2241	204	13	service	service	NOUN
ital-2241	204	14	is	be	AUX
ital-2241	204	15	fully	fully	ADV
ital-2241	204	16	implemented	implement	VERB
ital-2241	204	17	and	and	CCONJ
ital-2241	204	18	available	available	ADJ
ital-2241	204	19	on	on	ADP
ital-2241	204	20	all	all	DET
ital-2241	204	21	campus	campus	NOUN
ital-2241	204	22	webpages	webpage	NOUN
ital-2241	204	23	.	.	PUNCT
ital-2241	205	1	discussions	discussion	NOUN
ital-2241	205	2	on	on	ADP
ital-2241	205	3	the	the	DET
ital-2241	205	4	adoption	adoption	NOUN
ital-2241	205	5	of	of	ADP
ital-2241	205	6	i	i	NOUN
ital-2241	205	7	m	m	VERB
ital-2241	205	8	for	for	ADP
ital-2241	205	9	other	other	ADJ
ital-2241	205	10	campus	campus	NOUN
ital-2241	205	11	student	student	NOUN
ital-2241	205	12	services	service	NOUN
ital-2241	205	13	,	,	PUNCT
ital-2241	205	14	such	such	ADJ
ital-2241	205	15	as	as	ADP
ital-2241	205	16	financial	financial	ADJ
ital-2241	205	17	aid	aid	NOUN
ital-2241	205	18	and	and	CCONJ
ital-2241	205	19	counseling	counseling	NOUN
ital-2241	205	20	,	,	PUNCT
ital-2241	205	21	have	have	AUX
ital-2241	205	22	also	also	ADV
ital-2241	205	23	occurred	occur	VERB
ital-2241	205	24	.	.	PUNCT
ital-2241	206	1	in	in	ADP
ital-2241	206	2	addition	addition	NOUN
ital-2241	206	3	to	to	ADP
ital-2241	206	4	being	be	AUX
ital-2241	206	5	a	a	DET
ital-2241	206	6	contact	contact	NOUN
ital-2241	206	7	point	point	NOUN
ital-2241	206	8	for	for	ADP
ital-2241	206	9	students	student	NOUN
ital-2241	206	10	,	,	PUNCT
ital-2241	206	11	i	i	PRON
ital-2241	206	12	m	m	VERB
ital-2241	206	13	has	have	VERB
ital-2241	206	14	potential	potential	NOUN
ital-2241	206	15	to	to	PART
ital-2241	206	16	improve	improve	VERB
ital-2241	206	17	the	the	DET
ital-2241	206	18	internal	internal	ADJ
ital-2241	206	19	communication	communication	NOUN
ital-2241	206	20	within	within	ADP
ital-2241	206	21	the	the	DET
ital-2241	206	22	organization	organization	NOUN
ital-2241	206	23	.	.	PUNCT
ital-2241	207	1	references	reference	NOUN
ital-2241	207	2	1	1	NUM
ital-2241	207	3	.	.	NUM
ital-2241	207	4	hee	hee	PROPN
ital-2241	207	5	-	-	PUNCT
ital-2241	207	6	kyung	kyung	PROPN
ital-2241	207	7	cho	cho	NOUN
ital-2241	207	8	,	,	PUNCT
ital-2241	207	9	matthias	matthia	NOUN
ital-2241	207	10	trier	trier	ADJ
ital-2241	207	11	,	,	PUNCT
ital-2241	207	12	and	and	CCONJ
ital-2241	207	13	eunhee	eunhee	PROPN
ital-2241	207	14	kim	kim	PROPN
ital-2241	207	15	,	,	PUNCT
ital-2241	207	16	“	"	PUNCT
ital-2241	207	17	the	the	DET
ital-2241	207	18	use	use	NOUN
ital-2241	207	19	of	of	ADP
ital-2241	207	20	instant	instant	ADJ
ital-2241	207	21	messaging	messaging	NOUN
ital-2241	207	22	in	in	ADP
ital-2241	207	23	working	work	VERB
ital-2241	207	24	relationship	relationship	NOUN
ital-2241	207	25	development	development	NOUN
ital-2241	207	26	:	:	PUNCT
ital-2241	207	27	a	a	DET
ital-2241	207	28	case	case	NOUN
ital-2241	207	29	study	study	NOUN
ital-2241	207	30	,	,	PUNCT
ital-2241	207	31	”	"	PUNCT
ital-2241	207	32	journal	journal	PROPN
ital-2241	207	33	of	of	ADP
ital-2241	207	34	computer	computer	NOUN
ital-2241	207	35	-	-	PUNCT
ital-2241	207	36	mediated	mediate	VERB
ital-2241	207	37	communication	communication	NOUN
ital-2241	207	38	10	10	NUM
ital-2241	207	39	,	,	PUNCT
ital-2241	207	40	no	no	NOUN
ital-2241	207	41	.	.	NOUN
ital-2241	207	42	4	4	NUM
ital-2241	207	43	(	(	PUNCT
ital-2241	207	44	2005	2005	NUM
ital-2241	207	45	)	)	PUNCT
ital-2241	207	46	,	,	PUNCT
ital-2241	207	47	http://onlinelibrary.wiley.com/doi/10.1111/j.1083-6101.2005.tb00280.x/full	http://onlinelibrary.wiley.com/doi/10.1111/j.1083-6101.2005.tb00280.x/full	PROPN
ital-2241	207	48	(	(	PUNCT
ital-2241	207	49	accessed	access	VERB
ital-2241	207	50	aug	aug	PROPN
ital-2241	207	51	.	.	PROPN
ital-2241	207	52	1	1	NUM
ital-2241	207	53	,	,	PUNCT
ital-2241	207	54	2011	2011	NUM
ital-2241	207	55	)	)	PUNCT
ital-2241	207	56	.	.	PUNCT
ital-2241	208	1	2	2	X
ital-2241	208	2	.	.	X
ital-2241	208	3	bonnie	bonnie	PROPN
ital-2241	208	4	a.	a.	PROPN
ital-2241	208	5	nardi	nardi	PROPN
ital-2241	208	6	,	,	PUNCT
ital-2241	208	7	steven	steven	PROPN
ital-2241	208	8	whittaker	whittaker	NOUN
ital-2241	208	9	,	,	PUNCT
ital-2241	208	10	and	and	CCONJ
ital-2241	208	11	erin	erin	NOUN
ital-2241	208	12	bradner	bradner	NOUN
ital-2241	208	13	,	,	PUNCT
ital-2241	208	14	“	"	PUNCT
ital-2241	208	15	interaction	interaction	NOUN
ital-2241	208	16	and	and	CCONJ
ital-2241	208	17	outeraction	outeraction	NOUN
ital-2241	208	18	:	:	PUNCT
ital-2241	208	19	instant	instant	ADJ
ital-2241	208	20	messaging	messaging	NOUN
ital-2241	208	21	in	in	ADP
ital-2241	208	22	action	action	NOUN
ital-2241	208	23	,	,	PUNCT
ital-2241	208	24	”	"	PUNCT
ital-2241	208	25	in	in	ADP
ital-2241	208	26	proceedings	proceeding	NOUN
ital-2241	208	27	of	of	ADP
ital-2241	208	28	the	the	DET
ital-2241	208	29	2000	2000	NUM
ital-2241	208	30	acm	acm	NOUN
ital-2241	208	31	conference	conference	NOUN
ital-2241	208	32	on	on	ADP
ital-2241	208	33	computer	computer	NOUN
ital-2241	208	34	supported	support	VERB
ital-2241	208	35	cooperative	cooperative	ADJ
ital-2241	208	36	work	work	NOUN
ital-2241	208	37	(	(	PUNCT
ital-2241	208	38	new	new	PROPN
ital-2241	208	39	york	york	PROPN
ital-2241	208	40	,	,	PUNCT
ital-2241	208	41	new	new	PROPN
ital-2241	208	42	york	york	PROPN
ital-2241	208	43	:	:	PUNCT
ital-2241	208	44	acm	acm	PROPN
ital-2241	208	45	press	press	NOUN
ital-2241	208	46	,	,	PUNCT
ital-2241	208	47	2000),79–88	2000),79–88	NUM
ital-2241	208	48	.	.	PUNCT
ital-2241	209	1	3	3	X
ital-2241	209	2	.	.	X
ital-2241	209	3	ellen	ellen	PROPN
ital-2241	209	4	isaacs	isaacs	PROPN
ital-2241	209	5	et	et	PROPN
ital-2241	209	6	al	al	PROPN
ital-2241	209	7	.	.	PROPN
ital-2241	209	8	,	,	PUNCT
ital-2241	209	9	“	"	PUNCT
ital-2241	209	10	the	the	DET
ital-2241	209	11	character	character	NOUN
ital-2241	209	12	,	,	PUNCT
ital-2241	209	13	functions	function	NOUN
ital-2241	209	14	,	,	PUNCT
ital-2241	209	15	and	and	CCONJ
ital-2241	209	16	styles	style	NOUN
ital-2241	209	17	of	of	ADP
ital-2241	209	18	instant	instant	ADJ
ital-2241	209	19	messaging	messaging	NOUN
ital-2241	209	20	in	in	ADP
ital-2241	209	21	the	the	DET
ital-2241	209	22	workplace	workplace	NOUN
ital-2241	209	23	,	,	PUNCT
ital-2241	209	24	”	"	PUNCT
ital-2241	209	25	in	in	ADP
ital-2241	209	26	proceedings	proceeding	NOUN
ital-2241	209	27	of	of	ADP
ital-2241	209	28	the	the	DET
ital-2241	209	29	2002	2002	NUM
ital-2241	209	30	acm	acm	NOUN
ital-2241	209	31	conference	conference	NOUN
ital-2241	209	32	on	on	ADP
ital-2241	209	33	computer	computer	NOUN
ital-2241	209	34	supported	support	VERB
ital-2241	209	35	cooperative	cooperative	ADJ
ital-2241	209	36	work	work	NOUN
ital-2241	209	37	(	(	PUNCT
ital-2241	209	38	new	new	PROPN
ital-2241	209	39	york	york	PROPN
ital-2241	209	40	,	,	PUNCT
ital-2241	209	41	new	new	PROPN
ital-2241	209	42	york	york	PROPN
ital-2241	209	43	:	:	PUNCT
ital-2241	209	44	acm	acm	PROPN
ital-2241	209	45	press	press	NOUN
ital-2241	209	46	,	,	PUNCT
ital-2241	209	47	2002	2002	NUM
ital-2241	209	48	)	)	PUNCT
ital-2241	209	49	,	,	PUNCT
ital-2241	209	50	11–20	11–20	NUM
ital-2241	209	51	.	.	PROPN
ital-2241	209	52	4	4	X
ital-2241	209	53	.	.	X
ital-2241	209	54	victor	victor	PROPN
ital-2241	209	55	m.	m.	PROPN
ital-2241	209	56	gonzález	gonzález	PROPN
ital-2241	209	57	and	and	CCONJ
ital-2241	209	58	gloria	gloria	PROPN
ital-2241	209	59	mark	mark	NOUN
ital-2241	209	60	,	,	PUNCT
ital-2241	209	61	“	"	PUNCT
ital-2241	209	62	constant	constant	ADJ
ital-2241	209	63	,	,	PUNCT
ital-2241	209	64	constant	constant	ADJ
ital-2241	209	65	,	,	PUNCT
ital-2241	209	66	multi	multi	ADJ
ital-2241	209	67	-	-	ADJ
ital-2241	209	68	tasking	tasking	ADJ
ital-2241	209	69	craziness	craziness	NOUN
ital-2241	209	70	:	:	PUNCT
ital-2241	209	71	managing	manage	VERB
ital-2241	209	72	multiple	multiple	ADJ
ital-2241	209	73	working	work	VERB
ital-2241	209	74	spheres	sphere	NOUN
ital-2241	209	75	,	,	PUNCT
ital-2241	209	76	”	"	PUNCT
ital-2241	209	77	in	in	ADP
ital-2241	209	78	proceedings	proceeding	NOUN
ital-2241	209	79	of	of	ADP
ital-2241	209	80	the	the	DET
ital-2241	209	81	sigchi	sigchi	PROPN
ital-2241	209	82	conference	conference	NOUN
ital-2241	209	83	on	on	ADP
ital-2241	209	84	human	human	ADJ
ital-2241	209	85	factors	factor	NOUN
ital-2241	209	86	in	in	ADP
ital-2241	209	87	computing	computing	NOUN
ital-2241	209	88	systems	system	NOUN
ital-2241	209	89	(	(	PUNCT
ital-2241	209	90	new	new	PROPN
ital-2241	209	91	york	york	PROPN
ital-2241	209	92	,	,	PUNCT
ital-2241	209	93	new	new	PROPN
ital-2241	209	94	york	york	PROPN
ital-2241	209	95	:	:	PUNCT
ital-2241	209	96	acm	acm	PROPN
ital-2241	209	97	press	press	NOUN
ital-2241	209	98	,	,	PUNCT
ital-2241	209	99	2004	2004	NUM
ital-2241	209	100	)	)	PUNCT
ital-2241	209	101	,	,	PUNCT
ital-2241	209	102	113–20	113–20	PROPN
ital-2241	209	103	.	.	PUNCT
ital-2241	210	1	5	5	X
ital-2241	210	2	.	.	X
ital-2241	210	3	r.	r.	PROPN
ital-2241	210	4	kelly	kelly	PROPN
ital-2241	210	5	garrett	garrett	PROPN
ital-2241	210	6	and	and	CCONJ
ital-2241	210	7	james	james	PROPN
ital-2241	210	8	n.	n.	PROPN
ital-2241	210	9	danziger	danziger	PROPN
ital-2241	210	10	,	,	PUNCT
ital-2241	210	11	“	"	PUNCT
ital-2241	210	12	i	i	PRON
ital-2241	210	13	m	m	VERB
ital-2241	210	14	=	=	NOUN
ital-2241	210	15	interruption	interruption	NOUN
ital-2241	210	16	management	management	NOUN
ital-2241	210	17	?	?	PUNCT
ital-2241	211	1	instant	instant	ADJ
ital-2241	211	2	messaging	messaging	NOUN
ital-2241	211	3	and	and	CCONJ
ital-2241	211	4	disruption	disruption	NOUN
ital-2241	211	5	in	in	ADP
ital-2241	211	6	the	the	DET
ital-2241	211	7	workplace	workplace	NOUN
ital-2241	211	8	,	,	PUNCT
ital-2241	211	9	”	"	PUNCT
ital-2241	211	10	journal	journal	PROPN
ital-2241	211	11	of	of	ADP
ital-2241	211	12	computer	computer	NOUN
ital-2241	211	13	-	-	PUNCT
ital-2241	211	14	mediated	mediate	VERB
ital-2241	211	15	communication	communication	NOUN
ital-2241	211	16	13	13	NUM
ital-2241	211	17	,	,	PUNCT
ital-2241	211	18	no	no	INTJ
ital-2241	211	19	.	.	NOUN
ital-2241	211	20	1	1	NUM
ital-2241	211	21	(	(	PUNCT
ital-2241	211	22	2007	2007	NUM
ital-2241	211	23	)	)	PUNCT
ital-2241	211	24	,	,	PUNCT
ital-2241	211	25	http://jcmc.indiana.edu/vol13/issue1/garrett.html	http://jcmc.indiana.edu/vol13/issue1/garrett.html	PROPN
ital-2241	211	26	(	(	PUNCT
ital-2241	211	27	accessed	access	VERB
ital-2241	211	28	jun	jun	PROPN
ital-2241	211	29	.	.	PUNCT
ital-2241	212	1	15	15	NUM
ital-2241	212	2	,	,	PUNCT
ital-2241	212	3	2011	2011	NUM
ital-2241	212	4	)	)	PUNCT
ital-2241	212	5	.	.	PUNCT
ital-2241	213	1	6	6	X
ital-2241	213	2	.	.	X
ital-2241	213	3	nardi	nardi	PROPN
ital-2241	213	4	,	,	PUNCT
ital-2241	213	5	whittaker	whittaker	NOUN
ital-2241	213	6	,	,	PUNCT
ital-2241	213	7	and	and	CCONJ
ital-2241	213	8	bradner	bradner	NOUN
ital-2241	213	9	,	,	PUNCT
ital-2241	213	10	“	"	PUNCT
ital-2241	213	11	interaction	interaction	NOUN
ital-2241	213	12	and	and	CCONJ
ital-2241	213	13	outeraction	outeraction	NOUN
ital-2241	213	14	,	,	PUNCT
ital-2241	213	15	”	"	PUNCT
ital-2241	213	16	83	83	NUM
ital-2241	213	17	.	.	NUM
ital-2241	213	18	7	7	NUM
ital-2241	213	19	.	.	PROPN
ital-2241	213	20	albert	albert	PROPN
ital-2241	213	21	h.	h.	PROPN
ital-2241	213	22	huang	huang	PROPN
ital-2241	213	23	,	,	PUNCT
ital-2241	213	24	shin	shin	PROPN
ital-2241	213	25	-	-	PUNCT
ital-2241	213	26	yuan	yuan	PROPN
ital-2241	213	27	hung	hung	NOUN
ital-2241	213	28	,	,	PUNCT
ital-2241	213	29	and	and	CCONJ
ital-2241	213	30	david	david	PROPN
ital-2241	213	31	c.	c.	PROPN
ital-2241	213	32	yen	yen	PROPN
ital-2241	213	33	,	,	PUNCT
ital-2241	213	34	“	"	PUNCT
ital-2241	213	35	an	an	DET
ital-2241	213	36	exploratory	exploratory	ADJ
ital-2241	213	37	investigation	investigation	NOUN
ital-2241	213	38	of	of	ADP
ital-2241	213	39	two	two	NUM
ital-2241	213	40	internet	internet	NOUN
ital-2241	213	41	-	-	PUNCT
ital-2241	213	42	based	base	VERB
ital-2241	213	43	communication	communication	NOUN
ital-2241	213	44	modes	mode	NOUN
ital-2241	213	45	,	,	PUNCT
ital-2241	213	46	”	"	PUNCT
ital-2241	213	47	computer	computer	NOUN
ital-2241	213	48	standards	standard	NOUN
ital-2241	213	49	&	&	CCONJ
ital-2241	213	50	interfaces	interface	VERB
ital-2241	213	51	29	29	NUM
ital-2241	213	52	,	,	PUNCT
ital-2241	213	53	no	no	NOUN
ital-2241	213	54	.	.	NOUN
ital-2241	213	55	2	2	NUM
ital-2241	213	56	(	(	PUNCT
ital-2241	213	57	2006	2006	NUM
ital-2241	213	58	):	):	PUNCT
ital-2241	213	59	238–43	238–43	NUM
ital-2241	213	60	.	.	PUNCT
ital-2241	214	1	http://onlinelibrary.wiley.com/doi/10.1111/j.1083-6101.2005.tb00280.x/full	http://onlinelibrary.wiley.com/doi/10.1111/j.1083-6101.2005.tb00280.x/full	PROPN
ital-2241	214	2	http://jcmc.indiana.edu/vol13/issue1/garrett.html	http://jcmc.indiana.edu/vol13/issue1/garrett.html	NOUN
ital-2241	214	3	information	information	NOUN
ital-2241	214	4	technology	technology	NOUN
ital-2241	214	5	and	and	CCONJ
ital-2241	214	6	libraries	library	NOUN
ital-2241	214	7	|	|	NOUN
ital-2241	214	8	september	september	PROPN
ital-2241	214	9	2012	2012	NUM
ital-2241	214	10	18	18	NUM
ital-2241	214	11	8	8	NUM
ital-2241	214	12	.	.	PUNCT
ital-2241	215	1	anabel	anabel	PROPN
ital-2241	215	2	quan	quan	PROPN
ital-2241	215	3	-	-	PUNCT
ital-2241	215	4	haase	haase	PROPN
ital-2241	215	5	,	,	PUNCT
ital-2241	215	6	joseph	joseph	PROPN
ital-2241	215	7	cothrel	cothrel	NOUN
ital-2241	215	8	,	,	PUNCT
ital-2241	215	9	and	and	CCONJ
ital-2241	215	10	barry	barry	PROPN
ital-2241	215	11	wellman	wellman	PROPN
ital-2241	215	12	,	,	PUNCT
ital-2241	215	13	“	"	PUNCT
ital-2241	215	14	instant	instant	ADJ
ital-2241	215	15	messaging	messaging	NOUN
ital-2241	215	16	for	for	ADP
ital-2241	215	17	collaboration	collaboration	NOUN
ital-2241	215	18	:	:	PUNCT
ital-2241	215	19	a	a	DET
ital-2241	215	20	case	case	NOUN
ital-2241	215	21	study	study	NOUN
ital-2241	215	22	of	of	ADP
ital-2241	215	23	a	a	DET
ital-2241	215	24	high	high	ADJ
ital-2241	215	25	-	-	PUNCT
ital-2241	215	26	tech	tech	NOUN
ital-2241	215	27	firm	firm	NOUN
ital-2241	215	28	,	,	PUNCT
ital-2241	215	29	”	"	PUNCT
ital-2241	215	30	journal	journal	PROPN
ital-2241	215	31	of	of	ADP
ital-2241	215	32	computer	computer	NOUN
ital-2241	215	33	-	-	PUNCT
ital-2241	215	34	mediated	mediate	VERB
ital-2241	215	35	communication	communication	NOUN
ital-2241	215	36	10	10	NUM
ital-2241	215	37	,	,	PUNCT
ital-2241	215	38	no	no	NOUN
ital-2241	215	39	.	.	NOUN
ital-2241	215	40	4	4	NUM
ital-2241	215	41	(	(	PUNCT
ital-2241	215	42	2005	2005	NUM
ital-2241	215	43	)	)	PUNCT
ital-2241	215	44	,	,	PUNCT
ital-2241	215	45	http://jcmc.indiana.edu/vol10/issue4/quan-haase.html	http://jcmc.indiana.edu/vol10/issue4/quan-haase.html	PROPN
ital-2241	215	46	(	(	PUNCT
ital-2241	215	47	accessed	access	VERB
ital-2241	215	48	jun	jun	PROPN
ital-2241	215	49	.	.	PUNCT
ital-2241	216	1	12	12	NUM
ital-2241	216	2	,	,	PUNCT
ital-2241	216	3	2011	2011	NUM
ital-2241	216	4	)	)	PUNCT
ital-2241	216	5	.	.	PUNCT
ital-2241	217	1	9	9	X
ital-2241	217	2	.	.	PROPN
ital-2241	217	3	carol	carol	PROPN
ital-2241	217	4	x.	x.	PROPN
ital-2241	217	5	j.	j.	PROPN
ital-2241	217	6	ou	ou	PROPN
ital-2241	217	7	et	et	PROPN
ital-2241	217	8	al	al	PROPN
ital-2241	217	9	.	.	PROPN
ital-2241	217	10	,	,	PUNCT
ital-2241	217	11	“	"	PUNCT
ital-2241	217	12	empowering	empower	VERB
ital-2241	217	13	employees	employee	NOUN
ital-2241	217	14	through	through	ADP
ital-2241	217	15	instant	instant	ADJ
ital-2241	217	16	messaging	messaging	NOUN
ital-2241	217	17	,	,	PUNCT
ital-2241	217	18	”	"	PUNCT
ital-2241	217	19	information	information	NOUN
ital-2241	217	20	technology	technology	NOUN
ital-2241	217	21	&	&	CCONJ
ital-2241	217	22	people	people	NOUN
ital-2241	217	23	23	23	NUM
ital-2241	217	24	,	,	PUNCT
ital-2241	217	25	no	no	NOUN
ital-2241	217	26	.	.	NOUN
ital-2241	217	27	2	2	NUM
ital-2241	217	28	(	(	PUNCT
ital-2241	217	29	2010	2010	NUM
ital-2241	217	30	):	):	PUNCT
ital-2241	217	31	193–211	193–211	NUM
ital-2241	217	32	.	.	PUNCT
ital-2241	218	1	10	10	NUM
ital-2241	218	2	.	.	PUNCT
ital-2241	219	1	cho	cho	NOUN
ital-2241	219	2	,	,	PUNCT
ital-2241	219	3	trier	tri	ADJ
ital-2241	219	4	,	,	PUNCT
ital-2241	219	5	and	and	CCONJ
ital-2241	219	6	kim	kim	PROPN
ital-2241	219	7	,	,	PUNCT
ital-2241	219	8	“	"	PUNCT
ital-2241	219	9	instant	instant	ADJ
ital-2241	219	10	messaging	messaging	NOUN
ital-2241	219	11	in	in	ADP
ital-2241	219	12	working	work	VERB
ital-2241	219	13	relationship	relationship	NOUN
ital-2241	219	14	development	development	NOUN
ital-2241	219	15	.	.	PUNCT
ital-2241	219	16	”	"	PUNCT
ital-2241	220	1	11	11	NUM
ital-2241	220	2	.	.	PUNCT
ital-2241	220	3	lynn	lynn	PROPN
ital-2241	220	4	wu	wu	PROPN
ital-2241	220	5	et	et	PROPN
ital-2241	221	1	al	al	PROPN
ital-2241	221	2	.	.	PROPN
ital-2241	221	3	,	,	PUNCT
ital-2241	221	4	“	"	PUNCT
ital-2241	221	5	value	value	NOUN
ital-2241	221	6	of	of	ADP
ital-2241	221	7	social	social	ADJ
ital-2241	221	8	network	network	NOUN
ital-2241	221	9	—	—	PUNCT
ital-2241	221	10	a	a	DET
ital-2241	221	11	large	large	ADJ
ital-2241	221	12	-	-	PUNCT
ital-2241	221	13	scale	scale	NOUN
ital-2241	221	14	analysis	analysis	NOUN
ital-2241	221	15	on	on	ADP
ital-2241	221	16	network	network	NOUN
ital-2241	221	17	structure	structure	NOUN
ital-2241	221	18	impact	impact	NOUN
ital-2241	221	19	to	to	ADP
ital-2241	221	20	financial	financial	ADJ
ital-2241	221	21	revenue	revenue	NOUN
ital-2241	221	22	of	of	ADP
ital-2241	221	23	information	information	NOUN
ital-2241	221	24	technology	technology	NOUN
ital-2241	221	25	consultants	consultant	NOUN
ital-2241	221	26	”	"	PUNCT
ital-2241	221	27	(	(	PUNCT
ital-2241	221	28	paper	paper	NOUN
ital-2241	221	29	presented	present	VERB
ital-2241	221	30	at	at	ADP
ital-2241	221	31	winter	winter	NOUN
ital-2241	221	32	information	information	NOUN
ital-2241	221	33	systems	system	NOUN
ital-2241	221	34	conference	conference	NOUN
ital-2241	221	35	,	,	PUNCT
ital-2241	221	36	salt	salt	NOUN
ital-2241	221	37	lake	lake	PROPN
ital-2241	221	38	city	city	PROPN
ital-2241	221	39	,	,	PUNCT
ital-2241	221	40	ut	ut	PROPN
ital-2241	221	41	,	,	PUNCT
ital-2241	221	42	feb	feb	PROPN
ital-2241	221	43	.	.	PROPN
ital-2241	221	44	5	5	NUM
ital-2241	221	45	,	,	PUNCT
ital-2241	221	46	2009	2009	NUM
ital-2241	221	47	)	)	PUNCT
ital-2241	221	48	.	.	PUNCT
ital-2241	222	1	12	12	NUM
ital-2241	222	2	.	.	PUNCT
ital-2241	222	3	pruthikrai	pruthikrai	NOUN
ital-2241	222	4	mahatanankoon	mahatanankoon	NOUN
ital-2241	222	5	,	,	PUNCT
ital-2241	222	6	“	"	PUNCT
ital-2241	222	7	28p	28p	NOUN
ital-2241	222	8	.	.	PUNCT
ital-2241	223	1	exploring	explore	VERB
ital-2241	223	2	the	the	DET
ital-2241	223	3	impact	impact	NOUN
ital-2241	223	4	of	of	ADP
ital-2241	223	5	instant	instant	ADJ
ital-2241	223	6	messaging	messaging	NOUN
ital-2241	223	7	on	on	ADP
ital-2241	223	8	job	job	NOUN
ital-2241	223	9	satisfaction	satisfaction	NOUN
ital-2241	223	10	and	and	CCONJ
ital-2241	223	11	creativity	creativity	NOUN
ital-2241	223	12	,	,	PUNCT
ital-2241	223	13	”	"	PUNCT
ital-2241	223	14	conf	conf	NOUN
ital-2241	223	15	-	-	PUNCT
ital-2241	223	16	irm	irm	NOUN
ital-2241	223	17	2010	2010	NUM
ital-2241	223	18	proceedings	proceeding	NOUN
ital-2241	223	19	(	(	PUNCT
ital-2241	223	20	2010	2010	NUM
ital-2241	223	21	)	)	PUNCT
ital-2241	223	22	.	.	PUNCT
ital-2241	224	1	13	13	NUM
ital-2241	224	2	.	.	PUNCT
ital-2241	225	1	ashish	ashish	ADJ
ital-2241	225	2	gupta	gupta	PROPN
ital-2241	225	3	and	and	CCONJ
ital-2241	225	4	han	han	PROPN
ital-2241	225	5	li	li	PROPN
ital-2241	225	6	,	,	PUNCT
ital-2241	225	7	“	"	PUNCT
ital-2241	225	8	understanding	understand	VERB
ital-2241	225	9	the	the	DET
ital-2241	225	10	impact	impact	NOUN
ital-2241	225	11	of	of	ADP
ital-2241	225	12	instant	instant	ADJ
ital-2241	225	13	messaging	messaging	NOUN
ital-2241	225	14	(	(	PUNCT
ital-2241	225	15	i	i	PRON
ital-2241	225	16	m	m	VERB
ital-2241	225	17	)	)	PUNCT
ital-2241	225	18	on	on	ADP
ital-2241	225	19	subjective	subjective	ADJ
ital-2241	225	20	task	task	NOUN
ital-2241	225	21	complexity	complexity	NOUN
ital-2241	225	22	and	and	CCONJ
ital-2241	225	23	user	user	NOUN
ital-2241	225	24	satisfaction	satisfaction	NOUN
ital-2241	225	25	,	,	PUNCT
ital-2241	225	26	”	"	PUNCT
ital-2241	225	27	in	in	ADP
ital-2241	225	28	pacis	pacis	PROPN
ital-2241	225	29	2009	2009	NUM
ital-2241	225	30	proceedings	proceeding	NOUN
ital-2241	225	31	.	.	PUNCT
ital-2241	226	1	paper	paper	NOUN
ital-2241	226	2	10	10	NUM
ital-2241	226	3	,	,	PUNCT
ital-2241	226	4	http://aisel.aisnet.org/pacis2009/1	http://aisel.aisnet.org/pacis2009/1	NOUN
ital-2241	226	5	;	;	PUNCT
ital-2241	226	6	and	and	CCONJ
ital-2241	226	7	stephanie	stephanie	NOUN
ital-2241	226	8	l.	l.	PROPN
ital-2241	226	9	woerner	woerner	PROPN
ital-2241	226	10	,	,	PUNCT
ital-2241	226	11	joanne	joanne	PROPN
ital-2241	226	12	yates	yate	NOUN
ital-2241	226	13	,	,	PUNCT
ital-2241	226	14	and	and	CCONJ
ital-2241	226	15	wanda	wanda	PROPN
ital-2241	226	16	j.	j.	PROPN
ital-2241	226	17	orlikowski	orlikowski	PROPN
ital-2241	226	18	,	,	PUNCT
ital-2241	226	19	“	"	PUNCT
ital-2241	226	20	conversational	conversational	ADJ
ital-2241	226	21	coherence	coherence	NOUN
ital-2241	226	22	in	in	ADP
ital-2241	226	23	instant	instant	ADJ
ital-2241	226	24	messaging	messaging	NOUN
ital-2241	226	25	and	and	CCONJ
ital-2241	226	26	getting	get	VERB
ital-2241	226	27	work	work	NOUN
ital-2241	226	28	done	do	VERB
ital-2241	226	29	,	,	PUNCT
ital-2241	226	30	”	"	PUNCT
ital-2241	226	31	in	in	ADP
ital-2241	226	32	proceedings	proceeding	NOUN
ital-2241	226	33	of	of	ADP
ital-2241	226	34	the	the	DET
ital-2241	226	35	40th	40th	ADJ
ital-2241	226	36	annual	annual	ADJ
ital-2241	226	37	hawaii	hawaii	NOUN
ital-2241	226	38	international	international	ADJ
ital-2241	226	39	conference	conference	NOUN
ital-2241	226	40	on	on	ADP
ital-2241	226	41	system	system	NOUN
ital-2241	226	42	sciences	science	NOUN
ital-2241	226	43	,	,	PUNCT
ital-2241	226	44	http://www.computer.org/portal/web/csdl/doi/10.1109/hicss.2007.152	http://www.computer.org/portal/web/csdl/doi/10.1109/hicss.2007.152	PROPN
ital-2241	226	45	(	(	PUNCT
ital-2241	226	46	2007	2007	NUM
ital-2241	226	47	)	)	PUNCT
ital-2241	226	48	.	.	PUNCT
ital-2241	227	1	14	14	NUM
ital-2241	227	2	.	.	PUNCT
ital-2241	228	1	marshall	marshall	PROPN
ital-2241	228	2	breeding	breeding	PROPN
ital-2241	228	3	,	,	PUNCT
ital-2241	228	4	“	"	PUNCT
ital-2241	228	5	instant	instant	ADJ
ital-2241	228	6	messaging	messaging	NOUN
ital-2241	228	7	:	:	PUNCT
ital-2241	228	8	it	it	PRON
ital-2241	228	9	’s	’	VERB
ital-2241	228	10	not	not	PART
ital-2241	228	11	just	just	ADV
ital-2241	228	12	for	for	ADP
ital-2241	228	13	kids	kid	NOUN
ital-2241	228	14	anymore	anymore	ADV
ital-2241	228	15	,	,	PUNCT
ital-2241	228	16	”	"	PUNCT
ital-2241	228	17	computers	computer	NOUN
ital-2241	228	18	in	in	ADP
ital-2241	228	19	libraries	library	NOUN
ital-2241	228	20	23	23	NUM
ital-2241	228	21	,	,	PUNCT
ital-2241	228	22	no	no	INTJ
ital-2241	228	23	.	.	NOUN
ital-2241	228	24	10	10	NUM
ital-2241	228	25	(	(	PUNCT
ital-2241	228	26	2003	2003	NUM
ital-2241	228	27	):	):	PUNCT
ital-2241	228	28	38–40	38–40	NUM
ital-2241	228	29	.	.	PROPN
ital-2241	228	30	15	15	NUM
ital-2241	228	31	.	.	PUNCT
ital-2241	229	1	john	john	PROPN
ital-2241	229	2	fink	fink	PROPN
ital-2241	229	3	,	,	PUNCT
ital-2241	229	4	“	"	PUNCT
ital-2241	229	5	using	use	VERB
ital-2241	229	6	a	a	DET
ital-2241	229	7	local	local	ADJ
ital-2241	229	8	chat	chat	NOUN
ital-2241	229	9	server	server	NOUN
ital-2241	229	10	in	in	ADP
ital-2241	229	11	your	your	PRON
ital-2241	229	12	library	library	NOUN
ital-2241	229	13	,	,	PUNCT
ital-2241	229	14	”	"	PUNCT
ital-2241	229	15	feliciter	feliciter	NOUN
ital-2241	229	16	56	56	NUM
ital-2241	229	17	,	,	PUNCT
ital-2241	229	18	no	no	NOUN
ital-2241	229	19	.	.	NOUN
ital-2241	229	20	5	5	NUM
ital-2241	229	21	(	(	PUNCT
ital-2241	229	22	2010	2010	NUM
ital-2241	229	23	):	):	PUNCT
ital-2241	229	24	202–3	202–3	NUM
ital-2241	229	25	.	.	PUNCT
ital-2241	230	1	16	16	NUM
ital-2241	230	2	.	.	PUNCT
ital-2241	231	1	william	william	PROPN
ital-2241	231	2	breitbach	breitbach	PROPN
ital-2241	231	3	,	,	PUNCT
ital-2241	231	4	matthew	matthew	PROPN
ital-2241	231	5	mallard	mallard	PROPN
ital-2241	231	6	,	,	PUNCT
ital-2241	231	7	and	and	CCONJ
ital-2241	231	8	robert	robert	PROPN
ital-2241	231	9	sage	sage	PROPN
ital-2241	231	10	,	,	PUNCT
ital-2241	231	11	“	"	PUNCT
ital-2241	231	12	using	use	VERB
ital-2241	231	13	meebo	meebo	PROPN
ital-2241	231	14	’s	’s	PROPN
ital-2241	231	15	embedded	embed	VERB
ital-2241	231	16	i	i	PRON
ital-2241	231	17	m	m	VERB
ital-2241	231	18	for	for	ADP
ital-2241	231	19	academic	academic	ADJ
ital-2241	231	20	reference	reference	NOUN
ital-2241	231	21	services	service	NOUN
ital-2241	231	22	:	:	PUNCT
ital-2241	231	23	a	a	DET
ital-2241	231	24	case	case	NOUN
ital-2241	231	25	study	study	NOUN
ital-2241	231	26	,	,	PUNCT
ital-2241	231	27	”	"	PUNCT
ital-2241	231	28	reference	reference	NOUN
ital-2241	231	29	services	service	NOUN
ital-2241	231	30	review	review	VERB
ital-2241	231	31	37	37	NUM
ital-2241	231	32	,	,	PUNCT
ital-2241	231	33	no	no	NOUN
ital-2241	231	34	.	.	NOUN
ital-2241	231	35	1	1	NUM
ital-2241	231	36	(	(	PUNCT
ital-2241	231	37	2009	2009	NUM
ital-2241	231	38	):	):	PUNCT
ital-2241	231	39	83–98	83–98	NUM
ital-2241	231	40	.	.	PROPN
ital-2241	231	41	17	17	NUM
ital-2241	231	42	.	.	PUNCT
ital-2241	232	1	cathy	cathy	ADJ
ital-2241	232	2	carpenter	carpenter	PROPN
ital-2241	232	3	and	and	CCONJ
ital-2241	232	4	crystal	crystal	PROPN
ital-2241	232	5	renfro	renfro	PROPN
ital-2241	232	6	,	,	PUNCT
ital-2241	232	7	“	"	PUNCT
ital-2241	232	8	twelve	twelve	NUM
ital-2241	232	9	years	year	NOUN
ital-2241	232	10	of	of	ADP
ital-2241	232	11	online	online	ADJ
ital-2241	232	12	reference	reference	NOUN
ital-2241	232	13	services	service	NOUN
ital-2241	232	14	at	at	ADP
ital-2241	232	15	georgia	georgia	PROPN
ital-2241	232	16	tech	tech	PROPN
ital-2241	232	17	:	:	PUNCT
ital-2241	232	18	where	where	SCONJ
ital-2241	232	19	we	we	PRON
ital-2241	232	20	have	have	AUX
ital-2241	232	21	been	be	AUX
ital-2241	232	22	and	and	CCONJ
ital-2241	232	23	where	where	SCONJ
ital-2241	232	24	we	we	PRON
ital-2241	232	25	are	be	AUX
ital-2241	232	26	going	go	VERB
ital-2241	232	27	,	,	PUNCT
ital-2241	232	28	”	"	PUNCT
ital-2241	232	29	georgia	georgia	PROPN
ital-2241	232	30	library	library	PROPN
ital-2241	232	31	quarterly	quarterly	PROPN
ital-2241	232	32	44	44	NUM
ital-2241	232	33	,	,	PUNCT
ital-2241	232	34	no	no	NOUN
ital-2241	232	35	.	.	NOUN
ital-2241	232	36	2	2	NUM
ital-2241	232	37	(	(	PUNCT
ital-2241	232	38	2007	2007	NUM
ital-2241	232	39	)	)	PUNCT
ital-2241	232	40	,	,	PUNCT
ital-2241	232	41	http://digitalcommons.kennesaw.edu/glq/vol44/iss2/3	http://digitalcommons.kennesaw.edu/glq/vol44/iss2/3	PROPN
ital-2241	232	42	(	(	PUNCT
ital-2241	232	43	accessed	access	VERB
ital-2241	232	44	aug	aug	PROPN
ital-2241	232	45	.	.	PROPN
ital-2241	232	46	25	25	NUM
ital-2241	232	47	,	,	PUNCT
ital-2241	232	48	2011	2011	NUM
ital-2241	232	49	)	)	PUNCT
ital-2241	232	50	;	;	PUNCT
ital-2241	232	51	and	and	CCONJ
ital-2241	232	52	danielle	danielle	PROPN
ital-2241	232	53	theiss	theiss	ADJ
ital-2241	232	54	-	-	PUNCT
ital-2241	232	55	white	white	ADJ
ital-2241	232	56	et	et	PROPN
ital-2241	232	57	al	al	PROPN
ital-2241	232	58	.	.	PROPN
ital-2241	232	59	,	,	PUNCT
ital-2241	232	60	“	"	PUNCT
ital-2241	232	61	im’ing	im’e	VERB
ital-2241	232	62	overload	overload	NOUN
ital-2241	232	63	:	:	PUNCT
ital-2241	232	64	libraryh3lp	libraryh3lp	INTJ
ital-2241	232	65	to	to	ADP
ital-2241	232	66	the	the	DET
ital-2241	232	67	rescue	rescue	NOUN
ital-2241	232	68	,	,	PUNCT
ital-2241	232	69	”	"	PUNCT
ital-2241	232	70	library	library	NOUN
ital-2241	232	71	hi	hi	INTJ
ital-2241	232	72	tech	tech	PROPN
ital-2241	232	73	news	news	PROPN
ital-2241	232	74	26	26	NUM
ital-2241	232	75	,	,	PUNCT
ital-2241	232	76	no	no	NOUN
ital-2241	232	77	.	.	NOUN
ital-2241	232	78	1/2	1/2	NUM
ital-2241	232	79	(	(	PUNCT
ital-2241	232	80	2009	2009	NUM
ital-2241	232	81	):	):	PUNCT
ital-2241	232	82	12–17	12–17	NUM
ital-2241	232	83	.	.	NUM
ital-2241	233	1	18	18	NUM
ital-2241	233	2	.	.	X
ital-2241	233	3	theiss	theiss	ADJ
ital-2241	233	4	-	-	PUNCT
ital-2241	233	5	white	white	ADJ
ital-2241	233	6	et	et	PROPN
ital-2241	233	7	al	al	PROPN
ital-2241	233	8	.	.	PROPN
ital-2241	233	9	,	,	PUNCT
ital-2241	233	10	“	"	PUNCT
ital-2241	233	11	im’ing	im’e	VERB
ital-2241	233	12	overload	overload	NOUN
ital-2241	233	13	,	,	PUNCT
ital-2241	233	14	”	"	PUNCT
ital-2241	233	15	12–17	12–17	NUM
ital-2241	233	16	.	.	PUNCT
ital-2241	234	1	19	19	NUM
ital-2241	234	2	.	.	PUNCT
ital-2241	234	3	sharon	sharon	PROPN
ital-2241	234	4	naylor	naylor	PROPN
ital-2241	234	5	,	,	PUNCT
ital-2241	234	6	“	"	PUNCT
ital-2241	234	7	why	why	SCONJ
ital-2241	234	8	is	be	AUX
ital-2241	234	9	n’t	not	PART
ital-2241	234	10	our	our	PRON
ital-2241	234	11	chat	chat	NOUN
ital-2241	234	12	reference	reference	NOUN
ital-2241	234	13	used	use	VERB
ital-2241	234	14	more	more	ADJ
ital-2241	234	15	?	?	PUNCT
ital-2241	234	16	”	"	PUNCT
ital-2241	234	17	reference	reference	NOUN
ital-2241	234	18	&	&	CCONJ
ital-2241	234	19	user	user	NOUN
ital-2241	234	20	services	service	NOUN
ital-2241	234	21	quarterly	quarterly	ADJ
ital-2241	234	22	47	47	NUM
ital-2241	234	23	,	,	PUNCT
ital-2241	234	24	no	no	NOUN
ital-2241	234	25	.	.	NOUN
ital-2241	234	26	4	4	NUM
ital-2241	234	27	(	(	PUNCT
ital-2241	234	28	2008	2008	NUM
ital-2241	234	29	):	):	PUNCT
ital-2241	234	30	342–54	342–54	PROPN
ital-2241	234	31	20	20	NUM
ital-2241	234	32	.	.	PUNCT
ital-2241	234	33	sam	sam	PROPN
ital-2241	234	34	stormont	stormont	PROPN
ital-2241	234	35	,	,	PUNCT
ital-2241	234	36	“	"	PUNCT
ital-2241	234	37	becoming	becoming	AUX
ital-2241	234	38	embedded	embed	VERB
ital-2241	234	39	:	:	PUNCT
ital-2241	234	40	incorporating	incorporate	VERB
ital-2241	234	41	instant	instant	ADJ
ital-2241	234	42	messaging	messaging	NOUN
ital-2241	234	43	and	and	CCONJ
ital-2241	234	44	the	the	DET
ital-2241	234	45	ongoing	ongoing	ADJ
ital-2241	234	46	evolution	evolution	NOUN
ital-2241	234	47	of	of	ADP
ital-2241	234	48	a	a	DET
ital-2241	234	49	virtual	virtual	ADJ
ital-2241	234	50	reference	reference	NOUN
ital-2241	234	51	service	service	NOUN
ital-2241	234	52	,	,	PUNCT
ital-2241	234	53	”	"	PUNCT
ital-2241	234	54	public	public	ADJ
ital-2241	234	55	services	service	NOUN
ital-2241	234	56	quarterly	quarterly	ADJ
ital-2241	234	57	6	6	NUM
ital-2241	234	58	,	,	PUNCT
ital-2241	234	59	no	no	NOUN
ital-2241	234	60	.	.	NOUN
ital-2241	234	61	4	4	NUM
ital-2241	234	62	(	(	PUNCT
ital-2241	234	63	2010	2010	NUM
ital-2241	234	64	):	):	PUNCT
ital-2241	234	65	343–59	343–59	PROPN
ital-2241	234	66	.	.	PUNCT
ital-2241	235	1	http://jcmc.indiana.edu/vol10/issue4/quan-haase.html	http://jcmc.indiana.edu/vol10/issue4/quan-haase.html	PROPN
ital-2241	235	2	http://www.computer.org/portal/web/csdl/doi/10.1109/hicss.2007.152	http://www.computer.org/portal/web/csdl/doi/10.1109/hicss.2007.152	X
ital-2241	236	1	http://digitalcommons.kennesaw.edu/glq/vol44/iss2/3	http://digitalcommons.kennesaw.edu/glq/vol44/iss2/3	ADV
ital-2241	236	2	extending	extend	VERB
ital-2241	236	3	i	i	PRON
ital-2241	236	4	m	m	VERB
ital-2241	236	5	beyond	beyond	ADP
ital-2241	236	6	the	the	DET
ital-2241	236	7	reference	reference	NOUN
ital-2241	236	8	desk	desk	NOUN
ital-2241	236	9	|	|	NOUN
ital-2241	236	10	chan	chan	PROPN
ital-2241	236	11	,	,	PUNCT
ital-2241	236	12	ly	ly	INTJ
ital-2241	236	13	,	,	PUNCT
ital-2241	236	14	and	and	CCONJ
ital-2241	236	15	meulemans	meuleman	NOUN
ital-2241	236	16	19	19	NUM
ital-2241	236	17	21	21	NUM
ital-2241	236	18	.	.	PUNCT
ital-2241	237	1	lorna	lorna	PROPN
ital-2241	237	2	rourke	rourke	PROPN
ital-2241	237	3	and	and	CCONJ
ital-2241	237	4	pascal	pascal	PROPN
ital-2241	237	5	lupien	lupien	PROPN
ital-2241	237	6	,	,	PUNCT
ital-2241	237	7	“	"	PUNCT
ital-2241	237	8	learning	learn	VERB
ital-2241	237	9	from	from	ADP
ital-2241	237	10	chatting	chat	VERB
ital-2241	237	11	:	:	PUNCT
ital-2241	237	12	how	how	SCONJ
ital-2241	237	13	our	our	PRON
ital-2241	237	14	virtual	virtual	ADJ
ital-2241	237	15	reference	reference	NOUN
ital-2241	237	16	questions	question	NOUN
ital-2241	237	17	are	be	AUX
ital-2241	237	18	giving	give	VERB
ital-2241	237	19	us	we	PRON
ital-2241	237	20	answers	answer	NOUN
ital-2241	237	21	,	,	PUNCT
ital-2241	237	22	”	"	PUNCT
ital-2241	237	23	evidence	evidence	NOUN
ital-2241	237	24	based	base	VERB
ital-2241	237	25	library	library	PROPN
ital-2241	237	26	&	&	CCONJ
ital-2241	237	27	information	information	NOUN
ital-2241	237	28	practice	practice	NOUN
ital-2241	237	29	5	5	NUM
ital-2241	237	30	,	,	PUNCT
ital-2241	237	31	no	no	NOUN
ital-2241	237	32	.	.	NOUN
ital-2241	237	33	2	2	NUM
ital-2241	237	34	(	(	PUNCT
ital-2241	237	35	2010	2010	NUM
ital-2241	237	36	):	):	PUNCT
ital-2241	237	37	63–74	63–74	NUM
ital-2241	237	38	.	.	NUM
ital-2241	238	1	22	22	NUM
ital-2241	238	2	.	.	PUNCT
ital-2241	239	1	pearl	pearl	NOUN
ital-2241	239	2	ly	ly	NOUN
ital-2241	239	3	and	and	CCONJ
ital-2241	239	4	allison	allison	PROPN
ital-2241	239	5	carr	carr	PROPN
ital-2241	239	6	,	,	PUNCT
ital-2241	239	7	“	"	PUNCT
ital-2241	239	8	do	do	VERB
ital-2241	239	9	u	u	PRON
ital-2241	239	10	i	i	PRON
ital-2241	239	11	m	m	VERB
ital-2241	239	12	?	?	PUNCT
ital-2241	239	13	:	:	PUNCT
ital-2241	239	14	using	use	VERB
ital-2241	239	15	evidence	evidence	NOUN
ital-2241	239	16	to	to	PART
ital-2241	239	17	inform	inform	VERB
ital-2241	239	18	decisions	decision	NOUN
ital-2241	239	19	about	about	ADP
ital-2241	239	20	instant	instant	ADJ
ital-2241	239	21	messaging	messaging	NOUN
ital-2241	239	22	in	in	ADP
ital-2241	239	23	library	library	PROPN
ital-2241	239	24	reference	reference	NOUN
ital-2241	239	25	services	service	NOUN
ital-2241	239	26	”	"	PUNCT
ital-2241	239	27	(	(	PUNCT
ital-2241	239	28	poster	poster	NOUN
ital-2241	239	29	presented	present	VERB
ital-2241	239	30	at	at	ADP
ital-2241	239	31	the	the	DET
ital-2241	239	32	5th	5th	ADJ
ital-2241	239	33	evidence	evidence	NOUN
ital-2241	239	34	based	base	VERB
ital-2241	239	35	library	library	NOUN
ital-2241	239	36	and	and	CCONJ
ital-2241	239	37	information	information	NOUN
ital-2241	239	38	practice	practice	NOUN
ital-2241	239	39	conference	conference	NOUN
ital-2241	239	40	,	,	PUNCT
ital-2241	239	41	stockholm	stockholm	PROPN
ital-2241	239	42	,	,	PUNCT
ital-2241	239	43	sweden	sweden	PROPN
ital-2241	239	44	,	,	PUNCT
ital-2241	239	45	june	june	PROPN
ital-2241	239	46	29	29	NUM
ital-2241	239	47	,	,	PUNCT
ital-2241	239	48	2009	2009	NUM
ital-2241	239	49	)	)	PUNCT
ital-2241	239	50	,	,	PUNCT
ital-2241	239	51	http://blogs.kib.ki.se/eblip5/posters/ly_carr_poster.pdf	http://blogs.kib.ki.se/eblip5/posters/ly_carr_poster.pdf	PROPN
ital-2241	239	52	(	(	PUNCT
ital-2241	239	53	accessed	access	VERB
ital-2241	239	54	august	august	PROPN
ital-2241	239	55	1	1	NUM
ital-2241	239	56	,	,	PUNCT
ital-2241	239	57	2011	2011	NUM
ital-2241	239	58	)	)	PUNCT
ital-2241	239	59	.	.	PUNCT
ital-2241	240	1	23	23	NUM
ital-2241	240	2	.	.	PUNCT
ital-2241	241	1	yvonne	yvonne	PROPN
ital-2241	241	2	nalani	nalani	PROPN
ital-2241	241	3	meulemans	meulemans	PROPN
ital-2241	241	4	,	,	PUNCT
ital-2241	241	5	allison	allison	PROPN
ital-2241	241	6	carr	carr	PROPN
ital-2241	241	7	,	,	PUNCT
ital-2241	241	8	and	and	CCONJ
ital-2241	241	9	pearl	pearl	NOUN
ital-2241	241	10	ly	ly	NOUN
ital-2241	241	11	,	,	PUNCT
ital-2241	241	12	“	"	PUNCT
ital-2241	241	13	from	from	ADP
ital-2241	241	14	a	a	DET
ital-2241	241	15	distance	distance	NOUN
ital-2241	241	16	:	:	PUNCT
ital-2241	241	17	robust	robust	ADJ
ital-2241	241	18	reference	reference	NOUN
ital-2241	241	19	service	service	NOUN
ital-2241	241	20	via	via	ADP
ital-2241	241	21	instant	instant	ADJ
ital-2241	241	22	messaging	messaging	NOUN
ital-2241	241	23	,	,	PUNCT
ital-2241	241	24	”	"	PUNCT
ital-2241	241	25	journal	journal	PROPN
ital-2241	241	26	of	of	ADP
ital-2241	241	27	library	library	PROPN
ital-2241	241	28	&	&	CCONJ
ital-2241	241	29	information	information	NOUN
ital-2241	241	30	services	service	NOUN
ital-2241	241	31	in	in	ADP
ital-2241	241	32	distance	distance	NOUN
ital-2241	241	33	learning	learning	NOUN
ital-2241	241	34	4	4	NUM
ital-2241	241	35	,	,	PUNCT
ital-2241	241	36	no	no	INTJ
ital-2241	241	37	.	.	NOUN
ital-2241	241	38	1	1	NUM
ital-2241	241	39	(	(	PUNCT
ital-2241	241	40	2010	2010	NUM
ital-2241	241	41	):	):	PUNCT
ital-2241	241	42	3–17	3–17	NUM
ital-2241	241	43	.	.	PUNCT
ital-2241	242	1	24	24	NUM
ital-2241	242	2	.	.	PUNCT
ital-2241	242	3	theiss	theiss	ADJ
ital-2241	242	4	-	-	PUNCT
ital-2241	242	5	white	white	ADJ
ital-2241	242	6	et	et	PROPN
ital-2241	242	7	al	al	PROPN
ital-2241	242	8	.	.	PROPN
ital-2241	242	9	,	,	PUNCT
ital-2241	242	10	“	"	PUNCT
ital-2241	242	11	im’ing	im’e	VERB
ital-2241	242	12	overload	overload	NOUN
ital-2241	242	13	,	,	PUNCT
ital-2241	242	14	”	"	PUNCT
ital-2241	242	15	12–17	12–17	NUM
ital-2241	242	16	.	.	PUNCT
ital-2241	243	1	25	25	NUM
ital-2241	243	2	.	.	PUNCT
ital-2241	244	1	meulemans	meuleman	NOUN
ital-2241	244	2	,	,	PUNCT
ital-2241	244	3	carr	carr	PROPN
ital-2241	244	4	,	,	PUNCT
ital-2241	244	5	and	and	CCONJ
ital-2241	244	6	ly	ly	INTJ
ital-2241	244	7	,	,	PUNCT
ital-2241	244	8	“	"	PUNCT
ital-2241	244	9	from	from	ADP
ital-2241	244	10	a	a	DET
ital-2241	244	11	distance	distance	NOUN
ital-2241	244	12	,	,	PUNCT
ital-2241	244	13	”	"	PUNCT
ital-2241	244	14	14–15	14–15	NUM
ital-2241	244	15	26	26	NUM
ital-2241	244	16	.	.	PUNCT
ital-2241	245	1	nicole	nicole	PROPN
ital-2241	245	2	johnston	johnston	PROPN
ital-2241	245	3	,	,	PUNCT
ital-2241	245	4	“	"	PUNCT
ital-2241	245	5	improving	improve	VERB
ital-2241	245	6	the	the	DET
ital-2241	245	7	reference	reference	NOUN
ital-2241	245	8	and	and	CCONJ
ital-2241	245	9	information	information	NOUN
ital-2241	245	10	experience	experience	NOUN
ital-2241	245	11	of	of	ADP
ital-2241	245	12	students	student	NOUN
ital-2241	245	13	in	in	ADP
ital-2241	245	14	regional	regional	ADJ
ital-2241	245	15	areas	area	NOUN
ital-2241	245	16	—	—	PUNCT
ital-2241	245	17	does	do	AUX
ital-2241	245	18	an	an	DET
ital-2241	245	19	instant	instant	ADJ
ital-2241	245	20	messaging	messaging	NOUN
ital-2241	245	21	service	service	NOUN
ital-2241	245	22	make	make	VERB
ital-2241	245	23	a	a	DET
ital-2241	245	24	difference	difference	NOUN
ital-2241	245	25	?	?	PUNCT
ital-2241	245	26	”	"	PUNCT
ital-2241	245	27	(	(	PUNCT
ital-2241	245	28	paper	paper	NOUN
ital-2241	245	29	presented	present	VERB
ital-2241	245	30	at	at	ADP
ital-2241	245	31	4th	4th	ADJ
ital-2241	245	32	alia	alia	PROPN
ital-2241	245	33	new	new	ADJ
ital-2241	245	34	librarians	librarians	PROPN
ital-2241	245	35	symposium	symposium	NOUN
ital-2241	245	36	,	,	PUNCT
ital-2241	245	37	december	december	PROPN
ital-2241	245	38	5–6	5–6	NUM
ital-2241	245	39	,	,	PUNCT
ital-2241	245	40	2008	2008	NUM
ital-2241	245	41	,	,	PUNCT
ital-2241	245	42	melbourne	melbourne	PROPN
ital-2241	245	43	,	,	PUNCT
ital-2241	245	44	australia	australia	PROPN
ital-2241	245	45	)	)	PUNCT
ital-2241	245	46	,	,	PUNCT
ital-2241	245	47	http://eprints.jcu.edu.au/2076(accessed	http://eprints.jcu.edu.au/2076(accessed	PROPN
ital-2241	245	48	august	august	PROPN
ital-2241	245	49	17	17	NUM
ital-2241	245	50	,	,	PUNCT
ital-2241	245	51	2011	2011	NUM
ital-2241	245	52	)	)	PUNCT
ital-2241	245	53	;	;	PUNCT
ital-2241	245	54	and	and	CCONJ
ital-2241	245	55	alan	alan	PROPN
ital-2241	245	56	cockerill	cockerill	PROPN
ital-2241	245	57	,	,	PUNCT
ital-2241	245	58	“	"	PUNCT
ital-2241	245	59	open	open	ADJ
ital-2241	245	60	source	source	NOUN
ital-2241	245	61	for	for	ADP
ital-2241	245	62	i	i	PRON
ital-2241	245	63	m	m	VERB
ital-2241	245	64	reference	reference	NOUN
ital-2241	245	65	:	:	PUNCT
ital-2241	245	66	openfire	openfire	NOUN
ital-2241	245	67	,	,	PUNCT
ital-2241	245	68	fastpath	fastpath	NOUN
ital-2241	245	69	and	and	CCONJ
ital-2241	245	70	spark	spark	NOUN
ital-2241	245	71	”	"	PUNCT
ital-2241	245	72	(	(	PUNCT
ital-2241	245	73	workshop	workshop	NOUN
ital-2241	245	74	presented	present	VERB
ital-2241	245	75	at	at	ADP
ital-2241	245	76	fair	fair	ADJ
ital-2241	245	77	shake	shake	NOUN
ital-2241	245	78	of	of	ADP
ital-2241	245	79	the	the	DET
ital-2241	245	80	open	open	ADJ
ital-2241	245	81	source	source	NOUN
ital-2241	245	82	bottle	bottle	NOUN
ital-2241	245	83	,	,	PUNCT
ital-2241	245	84	griffith	griffith	PROPN
ital-2241	245	85	university	university	PROPN
ital-2241	245	86	,	,	PUNCT
ital-2241	245	87	queensland	queensland	PROPN
ital-2241	245	88	college	college	PROPN
ital-2241	245	89	of	of	ADP
ital-2241	245	90	art	art	NOUN
ital-2241	245	91	,	,	PUNCT
ital-2241	245	92	brisbane	brisbane	NOUN
ital-2241	245	93	,	,	PUNCT
ital-2241	245	94	australia	australia	PROPN
ital-2241	245	95	,	,	PUNCT
ital-2241	245	96	november	november	PROPN
ital-2241	245	97	20	20	NUM
ital-2241	245	98	,	,	PUNCT
ital-2241	245	99	2009	2009	NUM
ital-2241	245	100	)	)	PUNCT
ital-2241	245	101	,	,	PUNCT
ital-2241	245	102	http://www.quloc.org.au/download.php?doc_id=6932&site_id=255	http://www.quloc.org.au/download.php?doc_id=6932&site_id=255	PROPN
ital-2241	245	103	(	(	PUNCT
ital-2241	245	104	accessed	access	VERB
ital-2241	245	105	august	august	PROPN
ital-2241	245	106	4	4	NUM
ital-2241	245	107	,	,	PUNCT
ital-2241	245	108	2011	2011	NUM
ital-2241	245	109	)	)	PUNCT
ital-2241	245	110	.	.	PUNCT
ital-2241	246	1	27	27	NUM
ital-2241	246	2	.	.	PUNCT
ital-2241	246	3	oregon	oregon	PROPN
ital-2241	246	4	state	state	PROPN
ital-2241	246	5	multistate	multistate	NOUN
ital-2241	246	6	collaboration	collaboration	NOUN
ital-2241	246	7	,	,	PUNCT
ital-2241	246	8	“	"	PUNCT
ital-2241	246	9	multi	multi	ADJ
ital-2241	246	10	-	-	ADJ
ital-2241	246	11	state	state	ADJ
ital-2241	246	12	collaboration	collaboration	NOUN
ital-2241	246	13	:	:	PUNCT
ital-2241	246	14	home	home	NOUN
ital-2241	246	15	,	,	PUNCT
ital-2241	246	16	”	"	PUNCT
ital-2241	246	17	http://www.oregonlibraries.net/multi-state	http://www.oregonlibraries.net/multi-state	NOUN
ital-2241	246	18	(	(	PUNCT
ital-2241	246	19	accessed	access	VERB
ital-2241	246	20	august	august	PROPN
ital-2241	246	21	16	16	NUM
ital-2241	246	22	,	,	PUNCT
ital-2241	246	23	2011	2011	NUM
ital-2241	246	24	)	)	PUNCT
ital-2241	246	25	.	.	PUNCT
ital-2241	247	1	http://blogs.kib.ki.se/eblip5/posters/ly_carr_poster.pdf	http://blogs.kib.ki.se/eblip5/posters/ly_carr_poster.pdf	PROPN
ital-2241	247	2	http://eprints.jcu.edu.au/2076	http://eprints.jcu.edu.au/2076	PROPN
ital-2241	247	3	http://www.quloc.org.au/download.php?doc_id=6932&site_id=255	http://www.quloc.org.au/download.php?doc_id=6932&site_id=255	PROPN
ital-2241	247	4	http://www.oregonlibraries.net/multi-state	http://www.oregonlibraries.net/multi-state	PROPN
ital-2241	247	5	information	information	NOUN
ital-2241	247	6	technology	technology	NOUN
ital-2241	247	7	and	and	CCONJ
ital-2241	247	8	libraries	library	NOUN
ital-2241	247	9	|	|	NOUN
ital-2241	247	10	september	september	PROPN
ital-2241	247	11	2012	2012	NUM
ital-2241	247	12	20	20	NUM
ital-2241	247	13	appendix	appendix	PROPN
ital-2241	247	14	a	a	DET
ital-2241	247	15	library	library	NOUN
ital-2241	247	16	instant	instant	ADJ
ital-2241	247	17	messaging	messaging	NOUN
ital-2241	247	18	(	(	PUNCT
ital-2241	247	19	i	i	PRON
ital-2241	247	20	m	m	VERB
ital-2241	247	21	)	)	PUNCT
ital-2241	247	22	usage	usage	NOUN
ital-2241	247	23	survey	survey	NOUN
ital-2241	247	24	the	the	DET
ital-2241	247	25	information	information	NOUN
ital-2241	247	26	you	you	PRON
ital-2241	247	27	submit	submit	VERB
ital-2241	247	28	is	be	AUX
ital-2241	247	29	confidential	confidential	ADJ
ital-2241	247	30	.	.	PUNCT
ital-2241	248	1	your	your	PRON
ital-2241	248	2	name	name	NOUN
ital-2241	248	3	and	and	CCONJ
ital-2241	248	4	campus	campus	NOUN
ital-2241	248	5	i	i	NOUN
ital-2241	248	6	d	d	PROPN
ital-2241	248	7	are	be	AUX
ital-2241	248	8	not	not	PART
ital-2241	248	9	included	include	VERB
ital-2241	248	10	with	with	ADP
ital-2241	248	11	your	your	PRON
ital-2241	248	12	response	response	NOUN
ital-2241	248	13	.	.	PUNCT
ital-2241	249	1	which	which	PRON
ital-2241	249	2	of	of	ADP
ital-2241	249	3	the	the	DET
ital-2241	249	4	following	following	NOUN
ital-2241	249	5	do	do	AUX
ital-2241	249	6	you	you	PRON
ital-2241	249	7	use	use	VERB
ital-2241	249	8	.	.	PUNCT
ital-2241	249	9	.	.	PUNCT
ital-2241	249	10	.	.	PUNCT
ital-2241	250	1	for	for	ADP
ital-2241	250	2	work	work	NOUN
ital-2241	250	3	for	for	ADP
ital-2241	250	4	personal	personal	ADJ
ital-2241	250	5	library	library	NOUN
ital-2241	250	6	’s	’s	PART
ital-2241	251	1	i	i	PRON
ital-2241	251	2	m	m	VERB
ital-2241	251	3	network	network	NOUN
ital-2241	251	4	(	(	PUNCT
ital-2241	251	5	spark	spark	NOUN
ital-2241	251	6	)	)	PUNCT
ital-2241	251	7	meebo	meebo	PROPN
ital-2241	251	8	msn	msn	PROPN
ital-2241	251	9	yahoo	yahoo	PROPN
ital-2241	251	10	gtalk	gtalk	PROPN
ital-2241	251	11	facebook	facebook	PROPN
ital-2241	251	12	or	or	CCONJ
ital-2241	251	13	other	other	ADJ
ital-2241	251	14	website	website	NOUN
ital-2241	251	15	-	-	PUNCT
ital-2241	251	16	specific	specific	ADJ
ital-2241	251	17	chat	chat	NOUN
ital-2241	251	18	system	system	NOUN
ital-2241	251	19	i	i	PRON
ital-2241	251	20	m	m	VERB
ital-2241	251	21	app	app	ADJ
ital-2241	251	22	on	on	ADP
ital-2241	251	23	my	my	PRON
ital-2241	251	24	phone	phone	NOUN
ital-2241	251	25	trillian	trillian	ADJ
ital-2241	251	26	,	,	PUNCT
ital-2241	251	27	pidgin	pidgin	NOUN
ital-2241	251	28	or	or	CCONJ
ital-2241	251	29	other	other	ADJ
ital-2241	251	30	i	i	NOUN
ital-2241	251	31	m	m	VERB
ital-2241	251	32	aggregator	aggregator	PROPN
ital-2241	251	33	skype	skype	PROPN
ital-2241	251	34	i	i	PRON
ital-2241	251	35	do	do	AUX
ital-2241	251	36	n’t	not	PART
ital-2241	251	37	use	use	VERB
ital-2241	251	38	i	i	NOUN
ital-2241	251	39	m	m	VERB
ital-2241	251	40	or	or	CCONJ
ital-2241	251	41	web	web	NOUN
ital-2241	251	42	-	-	PUNCT
ital-2241	251	43	based	base	VERB
ital-2241	251	44	chat	chat	NOUN
ital-2241	251	45	other	other	ADJ
ital-2241	251	46	if	if	SCONJ
ital-2241	251	47	you	you	PRON
ital-2241	251	48	selected	select	VERB
ital-2241	251	49	other	other	ADJ
ital-2241	251	50	,	,	PUNCT
ital-2241	251	51	please	please	INTJ
ital-2241	251	52	describe	describe	VERB
ital-2241	251	53	:	:	PUNCT
ital-2241	251	54	_	_	PUNCT
ital-2241	251	55	_	_	PUNCT
ital-2241	251	56	_	_	PUNCT
ital-2241	251	57	_	_	PUNCT
ital-2241	251	58	_	_	PUNCT
ital-2241	251	59	_	_	PUNCT
ital-2241	251	60	_	_	PUNCT
ital-2241	251	61	_	_	PUNCT
ital-2241	251	62	_	_	PUNCT
ital-2241	251	63	_	_	PUNCT
ital-2241	251	64	_	_	PUNCT
ital-2241	251	65	_	_	PUNCT
ital-2241	251	66	_	_	PUNCT
ital-2241	251	67	_	_	PUNCT
ital-2241	251	68	_	_	PUNCT
ital-2241	251	69	_	_	PUNCT
ital-2241	251	70	_	_	PUNCT
ital-2241	251	71	_	_	PUNCT
ital-2241	251	72	_	_	PUNCT
ital-2241	251	73	_	_	PUNCT
ital-2241	251	74	_	_	PUNCT
ital-2241	251	75	_	_	PUNCT
ital-2241	251	76	_	_	PUNCT
ital-2241	251	77	_	_	PUNCT
ital-2241	251	78	_	_	PUNCT
ital-2241	251	79	_	_	PUNCT
ital-2241	251	80	_	_	PUNCT
ital-2241	251	81	_	_	PUNCT
ital-2241	251	82	_	_	PUNCT
ital-2241	251	83	_	_	PUNCT
ital-2241	251	84	_	_	PUNCT
ital-2241	251	85	_	_	PUNCT
ital-2241	251	86	_	_	PUNCT
ital-2241	251	87	_	_	PUNCT
ital-2241	251	88	_	_	PUNCT
ital-2241	251	89	_	_	PUNCT
ital-2241	251	90	_	_	PUNCT
ital-2241	251	91	_	_	PUNCT
ital-2241	251	92	_	_	PUNCT
ital-2241	251	93	_	_	PUNCT
ital-2241	251	94	_	_	PUNCT
ital-2241	251	95	_	_	PUNCT
ital-2241	251	96	_	_	PUNCT
ital-2241	251	97	_	_	PUNCT
ital-2241	251	98	_	_	PUNCT
ital-2241	251	99	_	_	PUNCT
ital-2241	251	100	_	_	PUNCT
ital-2241	251	101	_	_	PUNCT
ital-2241	251	102	_	_	PUNCT
ital-2241	251	103	_	_	PUNCT
ital-2241	251	104	_	_	PUNCT
ital-2241	251	105	_	_	PUNCT
ital-2241	251	106	_	_	PUNCT
ital-2241	251	107	_	_	PUNCT
ital-2241	251	108	_	_	PUNCT
ital-2241	251	109	_	_	PUNCT
ital-2241	251	110	_	_	PUNCT
ital-2241	251	111	_	_	PUNCT
ital-2241	251	112	_	_	PUNCT
ital-2241	251	113	_	_	PUNCT
ital-2241	251	114	_	_	PUNCT
ital-2241	251	115	_	_	PUNCT
ital-2241	251	116	_	_	PUNCT
ital-2241	251	117	_	_	PUNCT
ital-2241	251	118	_	_	PUNCT
ital-2241	251	119	_	_	PUNCT
ital-2241	251	120	_	_	PUNCT
ital-2241	251	121	_	_	PUNCT
ital-2241	252	1	extending	extend	VERB
ital-2241	252	2	i	i	PRON
ital-2241	252	3	m	m	AUX
ital-2241	252	4	beyond	beyond	ADP
ital-2241	252	5	the	the	DET
ital-2241	252	6	reference	reference	NOUN
ital-2241	252	7	desk	desk	NOUN
ital-2241	252	8	|	|	NOUN
ital-2241	252	9	chan	chan	PROPN
ital-2241	252	10	,	,	PUNCT
ital-2241	252	11	ly	ly	INTJ
ital-2241	252	12	,	,	PUNCT
ital-2241	252	13	and	and	CCONJ
ital-2241	252	14	meulemans	meuleman	NOUN
ital-2241	252	15	21	21	NUM
ital-2241	252	16	on	on	ADP
ital-2241	252	17	average	average	ADJ
ital-2241	252	18	,	,	PUNCT
ital-2241	252	19	how	how	SCONJ
ital-2241	252	20	often	often	ADV
ital-2241	252	21	do	do	AUX
ital-2241	252	22	you	you	PRON
ital-2241	252	23	communicate	communicate	VERB
ital-2241	252	24	via	via	ADP
ital-2241	252	25	i	i	PROPN
ital-2241	252	26	m	m	PROPN
ital-2241	252	27	or	or	CCONJ
ital-2241	252	28	web	web	NOUN
ital-2241	252	29	-	-	PUNCT
ital-2241	252	30	based	base	VERB
ital-2241	252	31	chat	chat	NOUN
ital-2241	252	32	at	at	ADP
ital-2241	252	33	work	work	NOUN
ital-2241	252	34	?	?	PUNCT
ital-2241	253	1	●	●	PUNCT
ital-2241	253	2	several	several	ADJ
ital-2241	253	3	times	time	NOUN
ital-2241	253	4	a	a	DET
ital-2241	253	5	day	day	NOUN
ital-2241	253	6	●	●	PUNCT
ital-2241	253	7	almost	almost	ADV
ital-2241	253	8	daily	daily	ADJ
ital-2241	253	9	●	●	PUNCT
ital-2241	253	10	several	several	ADJ
ital-2241	253	11	times	time	NOUN
ital-2241	253	12	a	a	DET
ital-2241	253	13	week	week	NOUN
ital-2241	253	14	●	●	PUNCT
ital-2241	253	15	several	several	ADJ
ital-2241	253	16	times	time	NOUN
ital-2241	253	17	a	a	DET
ital-2241	253	18	month	month	NOUN
ital-2241	253	19	●	●	PUNCT
ital-2241	253	20	never	never	ADV
ital-2241	253	21	how	how	SCONJ
ital-2241	253	22	often	often	ADV
ital-2241	253	23	do	do	AUX
ital-2241	253	24	you	you	PRON
ital-2241	253	25	use	use	VERB
ital-2241	253	26	i	i	PRON
ital-2241	253	27	m	m	VERB
ital-2241	253	28	or	or	CCONJ
ital-2241	253	29	web	web	NOUN
ital-2241	253	30	-	-	PUNCT
ital-2241	253	31	based	base	VERB
ital-2241	253	32	chat	chat	NOUN
ital-2241	253	33	to	to	ADP
ital-2241	253	34	.	.	PUNCT
ital-2241	253	35	.	.	PUNCT
ital-2241	253	36	.	.	PUNCT
ital-2241	254	1	5	5	X
ital-2241	254	2	—	—	PUNCT
ital-2241	254	3	often	often	ADV
ital-2241	254	4	4	4	NUM
ital-2241	254	5	3	3	NUM
ital-2241	254	6	—	—	PUNCT
ital-2241	254	7	sometimes	sometimes	ADV
ital-2241	254	8	2	2	NUM
ital-2241	254	9	1	1	NUM
ital-2241	254	10	—	—	PUNCT
ital-2241	254	11	never	never	ADV
ital-2241	254	12	discuss	discuss	VERB
ital-2241	254	13	work	work	NOUN
ital-2241	254	14	-	-	PUNCT
ital-2241	254	15	related	relate	VERB
ital-2241	254	16	topic	topic	NOUN
ital-2241	254	17	socialize	socialize	VERB
ital-2241	254	18	with	with	ADP
ital-2241	254	19	co	co	NOUN
ital-2241	254	20	-	-	NOUN
ital-2241	254	21	worker	worker	NOUN
ital-2241	254	22	answer	answer	NOUN
ital-2241	254	23	questions	question	NOUN
ital-2241	254	24	from	from	ADP
ital-2241	254	25	library	library	NOUN
ital-2241	254	26	users	user	NOUN
ital-2241	254	27	talk	talk	VERB
ital-2241	254	28	about	about	ADP
ital-2241	254	29	non	non	ADJ
ital-2241	254	30	-	-	ADJ
ital-2241	254	31	work	work	ADJ
ital-2241	254	32	related	relate	VERB
ital-2241	254	33	topic	topic	NOUN
ital-2241	254	34	request	request	NOUN
ital-2241	254	35	tech	tech	NOUN
ital-2241	254	36	support	support	NOUN
ital-2241	254	37	other	other	ADJ
ital-2241	254	38	if	if	SCONJ
ital-2241	254	39	you	you	PRON
ital-2241	254	40	selected	select	VERB
ital-2241	254	41	other	other	ADJ
ital-2241	254	42	,	,	PUNCT
ital-2241	254	43	please	please	INTJ
ital-2241	254	44	describe	describe	VERB
ital-2241	254	45	:	:	PUNCT
ital-2241	254	46	_	_	PUNCT
ital-2241	254	47	_	_	PUNCT
ital-2241	254	48	_	_	PUNCT
ital-2241	254	49	_	_	PUNCT
ital-2241	254	50	_	_	PUNCT
ital-2241	254	51	_	_	PUNCT
ital-2241	254	52	_	_	PUNCT
ital-2241	254	53	_	_	PUNCT
ital-2241	254	54	_	_	PUNCT
ital-2241	254	55	_	_	PUNCT
ital-2241	254	56	_	_	PUNCT
ital-2241	254	57	_	_	PUNCT
ital-2241	254	58	_	_	PUNCT
ital-2241	254	59	_	_	PUNCT
ital-2241	254	60	_	_	PUNCT
ital-2241	254	61	_	_	PUNCT
ital-2241	254	62	_	_	PUNCT
ital-2241	254	63	_	_	PUNCT
ital-2241	254	64	_	_	PUNCT
ital-2241	254	65	_	_	PUNCT
ital-2241	254	66	_	_	PUNCT
ital-2241	254	67	_	_	PUNCT
ital-2241	254	68	_	_	PUNCT
ital-2241	254	69	_	_	PUNCT
ital-2241	254	70	_	_	PUNCT
ital-2241	254	71	_	_	PUNCT
ital-2241	254	72	_	_	PUNCT
ital-2241	254	73	_	_	PUNCT
ital-2241	254	74	_	_	PUNCT
ital-2241	254	75	_	_	PUNCT
ital-2241	254	76	_	_	PUNCT
ital-2241	254	77	_	_	PUNCT
ital-2241	254	78	_	_	PUNCT
ital-2241	254	79	_	_	PUNCT
ital-2241	254	80	_	_	PUNCT
ital-2241	254	81	_	_	PUNCT
ital-2241	254	82	_	_	PUNCT
ital-2241	254	83	_	_	PUNCT
ital-2241	254	84	_	_	PUNCT
ital-2241	254	85	_	_	PUNCT
ital-2241	254	86	_	_	PUNCT
ital-2241	254	87	_	_	PUNCT
ital-2241	254	88	_	_	PUNCT
ital-2241	254	89	_	_	PUNCT
ital-2241	254	90	_	_	PUNCT
ital-2241	254	91	_	_	PUNCT
ital-2241	254	92	_	_	PUNCT
ital-2241	254	93	_	_	PUNCT
ital-2241	254	94	_	_	PUNCT
ital-2241	254	95	_	_	PUNCT
ital-2241	254	96	_	_	PUNCT
ital-2241	254	97	_	_	PUNCT
ital-2241	254	98	_	_	PUNCT
ital-2241	254	99	_	_	PUNCT
ital-2241	254	100	_	_	PUNCT
ital-2241	254	101	_	_	PUNCT
ital-2241	254	102	_	_	PUNCT
ital-2241	254	103	_	_	PUNCT
ital-2241	254	104	_	_	PUNCT
ital-2241	254	105	_	_	PUNCT
ital-2241	254	106	_	_	PUNCT
ital-2241	254	107	_	_	PUNCT
ital-2241	254	108	_	_	PUNCT
ital-2241	254	109	_	_	PUNCT
ital-2241	254	110	_	_	PUNCT
ital-2241	254	111	_	_	PUNCT
ital-2241	254	112	_	_	PUNCT
ital-2241	254	113	_	_	PUNCT
ital-2241	255	1	if	if	SCONJ
ital-2241	255	2	you	you	PRON
ital-2241	255	3	use	use	VERB
ital-2241	255	4	i	i	PRON
ital-2241	255	5	m	m	VERB
ital-2241	255	6	to	to	PART
ital-2241	255	7	communicate	communicate	VERB
ital-2241	255	8	at	at	ADP
ital-2241	255	9	work	work	NOUN
ital-2241	255	10	,	,	PUNCT
ital-2241	255	11	what	what	PRON
ital-2241	255	12	do	do	AUX
ital-2241	255	13	you	you	PRON
ital-2241	255	14	like	like	VERB
ital-2241	255	15	about	about	ADP
ital-2241	255	16	it	it	PRON
ital-2241	255	17	?	?	PUNCT
ital-2241	256	1	●	●	PUNCT
ital-2241	256	2	allows	allow	VERB
ital-2241	256	3	for	for	ADP
ital-2241	256	4	quick	quick	ADJ
ital-2241	256	5	communication	communication	NOUN
ital-2241	256	6	with	with	ADP
ital-2241	256	7	others	other	NOUN
ital-2241	256	8	in	in	ADP
ital-2241	256	9	the	the	DET
ital-2241	256	10	library	library	NOUN
ital-2241	256	11	●	●	PUNCT
ital-2241	256	12	facilitates	facilitate	VERB
ital-2241	256	13	informal	informal	ADJ
ital-2241	256	14	conversation	conversation	NOUN
ital-2241	256	15	●	●	PUNCT
ital-2241	256	16	students	student	NOUN
ital-2241	256	17	like	like	ADP
ital-2241	256	18	to	to	PART
ital-2241	256	19	use	use	VERB
ital-2241	256	20	it	it	PRON
ital-2241	256	21	to	to	PART
ital-2241	256	22	ask	ask	VERB
ital-2241	256	23	library	library	NOUN
ital-2241	256	24	related	relate	VERB
ital-2241	256	25	questions	question	NOUN
ital-2241	256	26	●	●	PUNCT
ital-2241	256	27	i	i	PRON
ital-2241	256	28	prefer	prefer	VERB
ital-2241	256	29	i	i	PRON
ital-2241	256	30	m	m	VERB
ital-2241	256	31	over	over	ADP
ital-2241	256	32	phone	phone	NOUN
ital-2241	256	33	or	or	CCONJ
ital-2241	256	34	email	email	NOUN
ital-2241	256	35	●	●	PUNCT
ital-2241	256	36	other	other	ADJ
ital-2241	256	37	:	:	PUNCT
ital-2241	256	38	information	information	NOUN
ital-2241	256	39	technology	technology	NOUN
ital-2241	256	40	and	and	CCONJ
ital-2241	256	41	libraries	library	NOUN
ital-2241	256	42	|	|	NOUN
ital-2241	256	43	september	september	PROPN
ital-2241	256	44	2012	2012	NUM
ital-2241	256	45	22	22	NUM
ital-2241	256	46	why	why	SCONJ
ital-2241	256	47	do	do	AUX
ital-2241	256	48	you	you	PRON
ital-2241	256	49	not	not	PART
ital-2241	256	50	use	use	VERB
ital-2241	256	51	the	the	DET
ital-2241	256	52	library	library	NOUN
ital-2241	256	53	i	i	PRON
ital-2241	256	54	m	m	VERB
ital-2241	256	55	network	network	NOUN
ital-2241	256	56	?	?	PUNCT
ital-2241	257	1	●	●	AUX
ital-2241	257	2	do	do	AUX
ital-2241	257	3	n’t	not	PART
ital-2241	257	4	feel	feel	VERB
ital-2241	257	5	the	the	DET
ital-2241	257	6	need	need	NOUN
ital-2241	257	7	●	●	PUNCT
ital-2241	257	8	the	the	DET
ital-2241	257	9	people	people	NOUN
ital-2241	257	10	i	i	PRON
ital-2241	257	11	usually	usually	ADV
ital-2241	257	12	talk	talk	VERB
ital-2241	257	13	to	to	PART
ital-2241	257	14	are	be	AUX
ital-2241	257	15	n’t	not	PART
ital-2241	257	16	on	on	ADP
ital-2241	257	17	it	it	PRON
ital-2241	257	18	●	●	PUNCT
ital-2241	257	19	does	do	AUX
ital-2241	257	20	not	not	PART
ital-2241	257	21	work	work	VERB
ital-2241	257	22	well	well	ADV
ital-2241	257	23	●	●	PUNCT
ital-2241	257	24	never	never	ADV
ital-2241	257	25	get	get	VERB
ital-2241	257	26	around	around	ADP
ital-2241	257	27	to	to	ADP
ital-2241	257	28	it	it	PRON
ital-2241	257	29	.	.	PUNCT
ital-2241	257	30	.	.	PUNCT
ital-2241	257	31	.	.	PUNCT
ital-2241	258	1	but	but	CCONJ
ital-2241	258	2	would	would	AUX
ital-2241	258	3	like	like	VERB
ital-2241	258	4	to	to	PART
ital-2241	258	5	●	●	VERB
ital-2241	258	6	it	it	PRON
ital-2241	258	7	does	do	AUX
ital-2241	258	8	n’t	not	PART
ital-2241	258	9	work	work	VERB
ital-2241	258	10	for	for	ADP
ital-2241	258	11	my	my	PRON
ital-2241	258	12	communication	communication	NOUN
ital-2241	258	13	style	style	NOUN
ital-2241	258	14	●	●	PUNCT
ital-2241	258	15	the	the	DET
ital-2241	258	16	system	system	NOUN
ital-2241	258	17	is	be	AUX
ital-2241	258	18	too	too	ADV
ital-2241	258	19	difficult	difficult	ADJ
ital-2241	258	20	to	to	PART
ital-2241	258	21	use	use	VERB
ital-2241	258	22	●	●	PUNCT
ital-2241	258	23	privacy	privacy	NOUN
ital-2241	258	24	concerns	concern	NOUN
ital-2241	258	25	●	●	PUNCT
ital-2241	258	26	other	other	ADJ
ital-2241	258	27	:	:	PUNCT
ital-2241	258	28	additional	additional	ADJ
ital-2241	258	29	comments	comment	NOUN
ital-2241	258	30	?	?	PUNCT
ital-2241	259	1	_	_	PUNCT
ital-2241	259	2	_	_	PUNCT
ital-2241	259	3	_	_	PUNCT
ital-2241	259	4	_	_	PUNCT
ital-2241	259	5	_	_	PUNCT
ital-2241	259	6	_	_	PUNCT
ital-2241	259	7	_	_	PUNCT
ital-2241	259	8	_	_	PUNCT
ital-2241	259	9	_	_	PUNCT
ital-2241	259	10	_	_	PUNCT
ital-2241	259	11	_	_	PUNCT
ital-2241	259	12	_	_	PUNCT
ital-2241	259	13	_	_	PUNCT
ital-2241	259	14	_	_	PUNCT
ital-2241	259	15	_	_	PUNCT
ital-2241	259	16	_	_	PUNCT
ital-2241	259	17	_	_	PUNCT
ital-2241	259	18	_	_	PUNCT
ital-2241	259	19	_	_	PUNCT
ital-2241	259	20	_	_	PUNCT
ital-2241	259	21	_	_	PUNCT
ital-2241	259	22	_	_	PUNCT
ital-2241	259	23	_	_	PUNCT
ital-2241	259	24	_	_	PUNCT
ital-2241	259	25	_	_	PUNCT
ital-2241	259	26	_	_	PUNCT
ital-2241	259	27	_	_	PUNCT
ital-2241	259	28	_	_	PUNCT
ital-2241	259	29	_	_	PUNCT
ital-2241	259	30	_	_	PUNCT
ital-2241	259	31	_	_	PUNCT
ital-2241	259	32	_	_	PUNCT
ital-2241	259	33	_	_	PUNCT
ital-2241	259	34	_	_	PUNCT
ital-2241	259	35	_	_	PUNCT
ital-2241	259	36	_	_	PUNCT
ital-2241	259	37	_	_	PUNCT
ital-2241	259	38	_	_	PUNCT
ital-2241	259	39	_	_	PUNCT
ital-2241	259	40	_	_	PUNCT
ital-2241	259	41	_	_	PUNCT
ital-2241	259	42	_	_	PUNCT
ital-2241	259	43	_	_	PUNCT
ital-2241	259	44	_	_	PUNCT
ital-2241	259	45	_	_	PUNCT
ital-2241	259	46	_	_	PUNCT
ital-2241	259	47	_	_	PUNCT
ital-2241	259	48	_	_	PUNCT
ital-2241	259	49	_	_	PUNCT
ital-2241	259	50	_	_	PUNCT
ital-2241	259	51	_	_	PUNCT
ital-2241	259	52	_	_	PUNCT
ital-2241	259	53	_	_	PUNCT
ital-2241	259	54	_	_	PUNCT
ital-2241	259	55	_	_	PUNCT
ital-2241	259	56	_	_	PUNCT
ital-2241	259	57	_	_	PUNCT
ital-2241	259	58	_	_	PUNCT
ital-2241	259	59	_	_	PUNCT
ital-2241	259	60	_	_	PUNCT
ital-2241	259	61	_	_	PUNCT
ital-2241	259	62	_	_	PUNCT
ital-2241	259	63	_	_	PUNCT
ital-2241	259	64	_	_	PUNCT
ital-2241	259	65	_	_	PUNCT
ital-2241	259	66	_	_	PUNCT
ital-2241	259	67	_	_	PUNCT
ital-2241	260	1	_	_	PUNCT
ital-2241	261	1	extending	extend	VERB
ital-2241	261	2	i	i	PRON
ital-2241	261	3	m	m	AUX
ital-2241	261	4	beyond	beyond	ADP
ital-2241	261	5	the	the	DET
ital-2241	261	6	reference	reference	NOUN
ital-2241	261	7	desk	desk	NOUN
ital-2241	261	8	|	|	NOUN
ital-2241	261	9	chan	chan	PROPN
ital-2241	261	10	,	,	PUNCT
ital-2241	261	11	ly	ly	INTJ
ital-2241	261	12	,	,	PUNCT
ital-2241	261	13	and	and	CCONJ
ital-2241	261	14	meulemans	meuleman	NOUN
ital-2241	261	15	23	23	NUM
ital-2241	261	16	appendix	appendix	PROPN
ital-2241	261	17	b	b	PROPN
ital-2241	261	18	iframe	iframe	PROPN
ital-2241	261	19	code	code	NOUN
ital-2241	261	20	for	for	ADP
ital-2241	261	21	embedding	embed	VERB
ital-2241	261	22	fastpath	fastpath	NOUN
ital-2241	261	23	chat	chat	VERB
ital-2241	261	24	widget	widget	NOUN
ital-2241	261	25	<	<	X
ital-2241	261	26	iframe	iframe	ADJ
ital-2241	261	27	scrolling=	scrolling=	NUM
ital-2241	261	28	“	"	PUNCT
ital-2241	261	29	no	no	PROPN
ital-2241	261	30	”	"	PUNCT
ital-2241	261	31	frameborder=	frameborder=	NUM
ital-2241	261	32	“	"	PUNCT
ital-2241	261	33	0	0	NUM
ital-2241	261	34	”	"	PUNCT
ital-2241	261	35	src=“http://library.your_org.edu	src=“http://library.your_org.edu	NOUN
ital-2241	261	36	:	:	PUNCT
ital-2241	261	37	7070/webchat/userinfo.jsp?workgroup=<workgroupname>@workgroup.library.your_org.edu	7070/webchat/userinfo.jsp?workgroup=<workgroupname>@workgroup.library.your_org.edu	X
ital-2241	261	38	”	"	PUNCT
ital-2241	261	39	>	>	X
ital-2241	261	40	your	your	PRON
ital-2241	261	41	browser	browser	NOUN
ital-2241	261	42	does	do	AUX
ital-2241	261	43	not	not	PART
ital-2241	261	44	support	support	VERB
ital-2241	261	45	inline	inline	NOUN
ital-2241	261	46	frames	frame	NOUN
ital-2241	261	47	or	or	CCONJ
ital-2241	261	48	is	be	AUX
ital-2241	261	49	currently	currently	ADV
ital-2241	261	50	configured	configure	VERB
ital-2241	261	51	not	not	PART
ital-2241	261	52	to	to	PART
ital-2241	261	53	display	display	VERB
ital-2241	261	54	inline	inline	PROPN
ital-2241	261	55	frames	frame	NOUN
ital-2241	261	56	.	.	PUNCT
ital-2241	262	1	content	content	PROPN
ital-2241	262	2	can	can	AUX
ital-2241	262	3	be	be	AUX
ital-2241	262	4	viewed	view	VERB
ital-2241	262	5	at	at	ADP
ital-2241	262	6	actual	actual	ADJ
ital-2241	262	7	source	source	NOUN
ital-2241	262	8	page	page	NOUN
ital-2241	262	9	:	:	PUNCT
ital-2241	262	10	http://library.your_org.edu	http://library.your_org.edu	PROPN
ital-2241	262	11	:	:	PUNCT
ital-2241	262	12	7070/webchat/userinfo.jsp?workgroup=<workgroupname>@workgroup.library.your_org.edu	7070/webchat/userinfo.jsp?workgroup=<workgroupname>@workgroup.library.your_org.edu	NUM
ital-2241	262	13	<	<	X
ital-2241	262	14	/iframe	/iframe	X
ital-2241	262	15	>	>	X
ital-2241	263	1	many	many	ADJ
ital-2241	263	2	different	different	ADJ
ital-2241	263	3	chat	chat	NOUN
ital-2241	263	4	-	-	PUNCT
ital-2241	263	5	reference	reference	NOUN
ital-2241	263	6	software	software	NOUN
ital-2241	263	7	packages	package	NOUN
ital-2241	263	8	are	be	AUX
ital-2241	263	9	widely	widely	ADV
ital-2241	263	10	used	use	VERB
ital-2241	263	11	by	by	ADP
ital-2241	263	12	libraries	library	NOUN
ital-2241	263	13	,	,	PUNCT
ital-2241	263	14	including	include	VERB
ital-2241	263	15	questionpoint	questionpoint	NOUN
ital-2241	263	16	,	,	PUNCT
ital-2241	263	17	meebo	meebo	PROPN
ital-2241	263	18	,	,	PUNCT
ital-2241	263	19	and	and	CCONJ
ital-2241	263	20	libraryh3lp	libraryh3lp	PROPN
ital-2241	263	21	.	.	PUNCT
ital-2241	264	1	less	less	ADV
ital-2241	264	2	commonly	commonly	ADV
ital-2241	264	3	used	use	VERB
ital-2241	264	4	is	be	AUX
ital-2241	264	5	openfire	openfire	NOUN
ital-2241	264	6	(	(	PUNCT
ital-2241	264	7	www.igniterealtime.org/projects/openfire	www.igniterealtime.org/projects/openfire	NOUN
ital-2241	264	8	)	)	PUNCT
ital-2241	264	9	,	,	PUNCT
ital-2241	264	10	an	an	DET
ital-2241	264	11	open	open	ADJ
ital-2241	264	12	-	-	PUNCT
ital-2241	264	13	source	source	NOUN
ital-2241	264	14	i	i	PRON
ital-2241	264	15	m	m	VERB
ital-2241	264	16	network	network	NOUN
ital-2241	264	17	and	and	CCONJ
ital-2241	264	18	a	a	DET
ital-2241	264	19	single	single	ADJ
ital-2241	264	20	unified	unified	ADJ
ital-2241	264	21	ap	ap	PROPN
ital-2241	264	22	...	...	PUNCT
ital-2241	264	23	literature	literature	NOUN
ital-2241	264	24	review	review	NOUN
ital-2241	264	25	instant	instant	ADJ
ital-2241	264	26	messaging	messaging	NOUN
ital-2241	264	27	in	in	ADP
ital-2241	264	28	the	the	DET
ital-2241	264	29	workplace	workplace	ADJ
ital-2241	264	30	success	success	NOUN
ital-2241	264	31	of	of	ADP
ital-2241	264	32	chat	chat	NOUN
ital-2241	264	33	reference	reference	NOUN
ital-2241	264	34	in	in	ADP
ital-2241	264	35	libraries	library	NOUN
ital-2241	264	36	case	case	NOUN
ital-2241	264	37	study	study	NOUN
ital-2241	264	38	meebo	meebo	PROPN
ital-2241	264	39	chat	chat	PROPN
ital-2241	264	40	reference	reference	NOUN
ital-2241	264	41	pilot	pilot	NOUN
ital-2241	264	42	selecting	select	VERB
ital-2241	264	43	openfire	openfire	NOUN
ital-2241	264	44	openfire	openfire	NOUN
ital-2241	264	45	installation	installation	NOUN
ital-2241	264	46	and	and	CCONJ
ital-2241	264	47	configuration	configuration	NOUN
ital-2241	264	48	connecting	connect	VERB
ital-2241	264	49	the	the	DET
ital-2241	264	50	i	i	PROPN
ital-2241	264	51	m	m	VERB
ital-2241	264	52	network	network	NOUN
ital-2241	264	53	configuring	configure	VERB
ital-2241	264	54	the	the	DET
ital-2241	264	55	fastpath	fastpath	NOUN
ital-2241	264	56	plugin	plugin	NOUN
ital-2241	264	57	for	for	ADP
ital-2241	264	58	chat	chat	NOUN
ital-2241	264	59	reference	reference	NOUN
ital-2241	264	60	evaluation	evaluation	NOUN
ital-2241	264	61	of	of	ADP
ital-2241	264	62	openfire	openfire	NOUN
ital-2241	264	63	for	for	ADP
ital-2241	264	64	enhanced	enhanced	ADJ
ital-2241	264	65	chat	chat	NOUN
ital-2241	264	66	reference	reference	NOUN
ital-2241	264	67	evaluation	evaluation	NOUN
ital-2241	264	68	of	of	ADP
ital-2241	264	69	openfire	openfire	NOUN
ital-2241	264	70	as	as	ADP
ital-2241	264	71	an	an	DET
ital-2241	264	72	internal	internal	ADJ
ital-2241	264	73	communication	communication	NOUN
ital-2241	264	74	tool	tool	NOUN
ital-2241	264	75	conclusion	conclusion	NOUN
ital-2241	264	76	references	reference	NOUN
ital-2241	264	77	appendix	appendix	VERB
ital-2241	264	78	a	a	DET
ital-2241	264	79	library	library	NOUN
ital-2241	264	80	instant	instant	ADJ
ital-2241	264	81	messaging	messaging	NOUN
ital-2241	264	82	(	(	PUNCT
ital-2241	264	83	i	i	PRON
ital-2241	264	84	m	m	VERB
ital-2241	264	85	)	)	PUNCT
ital-2241	264	86	usage	usage	NOUN
ital-2241	264	87	survey	survey	NOUN
ital-2241	264	88	appendix	appendix	PROPN
ital-2241	264	89	b	b	PROPN