id	sid	tid	token	lemma	pos
crl-15219	1	1	stamat.p65	stamat.p65	PROPN
crl-15219	1	2	322	322	NUM
crl-15219	1	3	college	college	PROPN
crl-15219	1	4	&	&	CCONJ
crl-15219	1	5	research	research	PROPN
crl-15219	1	6	libraries	library	NOUN
crl-15219	1	7	july	july	PROPN
crl-15219	1	8	1998	1998	NUM
crl-15219	1	9	effects	effect	NOUN
crl-15219	1	10	of	of	ADP
crl-15219	1	11	library	library	NOUN
crl-15219	1	12	instruction	instruction	NOUN
crl-15219	1	13	on	on	ADP
crl-15219	1	14	university	university	NOUN
crl-15219	1	15	students	student	NOUN
crl-15219	1	16	’	’	PART
crl-15219	1	17	satisfaction	satisfaction	NOUN
crl-15219	1	18	with	with	ADP
crl-15219	1	19	the	the	DET
crl-15219	1	20	library	library	NOUN
crl-15219	1	21	:	:	PUNCT
crl-15219	1	22	a	a	DET
crl-15219	1	23	longitudinal	longitudinal	ADJ
crl-15219	1	24	study	study	NOUN
crl-15219	1	25	anthony	anthony	PROPN
crl-15219	1	26	stamatoplos	stamatoplos	PROPN
crl-15219	1	27	and	and	CCONJ
crl-15219	1	28	robert	robert	PROPN
crl-15219	1	29	mackoy	mackoy	PROPN
crl-15219	1	30	consideration	consideration	NOUN
crl-15219	1	31	of	of	ADP
crl-15219	1	32	satisfaction	satisfaction	NOUN
crl-15219	1	33	should	should	AUX
crl-15219	1	34	be	be	AUX
crl-15219	1	35	an	an	DET
crl-15219	1	36	important	important	ADJ
crl-15219	1	37	part	part	NOUN
crl-15219	1	38	of	of	ADP
crl-15219	1	39	the	the	DET
crl-15219	1	40	evalua­	evalua­	PROPN
crl-15219	1	41	tion	tion	NOUN
crl-15219	1	42	of	of	ADP
crl-15219	1	43	library	library	NOUN
crl-15219	1	44	services	service	NOUN
crl-15219	1	45	.	.	PUNCT
crl-15219	2	1	satisfaction	satisfaction	NOUN
crl-15219	2	2	depends	depend	VERB
crl-15219	2	3	,	,	PUNCT
crl-15219	2	4	to	to	ADP
crl-15219	2	5	some	some	DET
crl-15219	2	6	extent	extent	NOUN
crl-15219	2	7	,	,	PUNCT
crl-15219	2	8	on	on	ADP
crl-15219	2	9	patron	patron	NOUN
crl-15219	2	10	expectations	expectation	NOUN
crl-15219	2	11	of	of	ADP
crl-15219	2	12	services	service	NOUN
crl-15219	2	13	.	.	PUNCT
crl-15219	3	1	this	this	DET
crl-15219	3	2	study	study	NOUN
crl-15219	3	3	evaluated	evaluate	VERB
crl-15219	3	4	changes	change	NOUN
crl-15219	3	5	in	in	ADP
crl-15219	3	6	student	student	NOUN
crl-15219	3	7	ex­	ex­	NOUN
crl-15219	3	8	pectations	pectation	NOUN
crl-15219	3	9	following	follow	VERB
crl-15219	3	10	library	library	NOUN
crl-15219	3	11	instruction	instruction	NOUN
crl-15219	3	12	and	and	CCONJ
crl-15219	3	13	how	how	SCONJ
crl-15219	3	14	they	they	PRON
crl-15219	3	15	were	be	AUX
crl-15219	3	16	related	relate	VERB
crl-15219	3	17	to	to	ADP
crl-15219	3	18	over­	over­	NOUN
crl-15219	3	19	all	all	PRON
crl-15219	3	20	,	,	PUNCT
crl-15219	3	21	long	long	ADJ
crl-15219	3	22	-	-	PUNCT
crl-15219	3	23	term	term	NOUN
crl-15219	3	24	satisfaction	satisfaction	NOUN
crl-15219	3	25	with	with	ADP
crl-15219	3	26	the	the	DET
crl-15219	3	27	library	library	NOUN
crl-15219	3	28	.	.	PUNCT
crl-15219	4	1	satisfaction	satisfaction	NOUN
crl-15219	4	2	appeared	appear	VERB
crl-15219	4	3	to	to	PART
crl-15219	4	4	be	be	AUX
crl-15219	4	5	related	relate	VERB
crl-15219	4	6	to	to	ADP
crl-15219	4	7	student	student	NOUN
crl-15219	4	8	perceptions	perception	NOUN
crl-15219	4	9	of	of	ADP
crl-15219	4	10	information	information	NOUN
crl-15219	4	11	accessibility	accessibility	NOUN
crl-15219	4	12	,	,	PUNCT
crl-15219	4	13	staff	staff	NOUN
crl-15219	4	14	compe­	compe­	PROPN
crl-15219	4	15	tence	tence	NOUN
crl-15219	4	16	and	and	CCONJ
crl-15219	4	17	helpfulness	helpfulness	NOUN
crl-15219	4	18	,	,	PUNCT
crl-15219	4	19	computer	computer	NOUN
crl-15219	4	20	usefulness	usefulness	NOUN
crl-15219	4	21	and	and	CCONJ
crl-15219	4	22	ease	ease	NOUN
crl-15219	4	23	of	of	ADP
crl-15219	4	24	use	use	NOUN
crl-15219	4	25	,	,	PUNCT
crl-15219	4	26	and	and	CCONJ
crl-15219	4	27	skill	skill	NOUN
crl-15219	4	28	level	level	NOUN
crl-15219	4	29	for	for	ADP
crl-15219	4	30	using	use	VERB
crl-15219	4	31	libraries	library	NOUN
crl-15219	4	32	.	.	PUNCT
crl-15219	5	1	the	the	DET
crl-15219	5	2	study	study	NOUN
crl-15219	5	3	suggests	suggest	VERB
crl-15219	5	4	that	that	SCONJ
crl-15219	5	5	libraries	library	NOUN
crl-15219	5	6	may	may	AUX
crl-15219	5	7	be	be	AUX
crl-15219	5	8	well	well	ADV
crl-15219	5	9	served	serve	VERB
crl-15219	5	10	by	by	ADP
crl-15219	5	11	measuring	measure	VERB
crl-15219	5	12	patron	patron	NOUN
crl-15219	5	13	satisfaction	satisfaction	NOUN
crl-15219	5	14	and	and	CCONJ
crl-15219	5	15	learning	learn	VERB
crl-15219	5	16	what	what	PRON
crl-15219	5	17	variables	variable	NOUN
crl-15219	5	18	drive	drive	VERB
crl-15219	5	19	satisfaction	satisfaction	NOUN
crl-15219	5	20	at	at	ADP
crl-15219	5	21	particular	particular	ADJ
crl-15219	5	22	libraries	library	NOUN
crl-15219	5	23	.	.	PUNCT
crl-15219	6	1	ssessment	ssessment	ADJ
crl-15219	6	2	and	and	CCONJ
crl-15219	6	3	service	service	NOUN
crl-15219	6	4	quality	quality	NOUN
crl-15219	6	5	are	be	AUX
crl-15219	6	6	two	two	NUM
crl-15219	6	7	of	of	ADP
crl-15219	6	8	the	the	DET
crl-15219	6	9	dominant	dominant	ADJ
crl-15219	6	10	themes	theme	NOUN
crl-15219	6	11	in	in	ADP
crl-15219	6	12	library	library	NOUN
crl-15219	6	13	research	research	NOUN
crl-15219	6	14	today	today	NOUN
crl-15219	6	15	.	.	PUNCT
crl-15219	7	1	over	over	ADP
crl-15219	7	2	the	the	DET
crl-15219	7	3	past	past	ADJ
crl-15219	7	4	three	three	NUM
crl-15219	7	5	years	year	NOUN
crl-15219	7	6	,	,	PUNCT
crl-15219	7	7	college	college	PROPN
crl-15219	7	8	&	&	CCONJ
crl-15219	7	9	research	research	PROPN
crl-15219	7	10	libraries	library	NOUN
crl-15219	7	11	has	have	AUX
crl-15219	7	12	published	publish	VERB
crl-15219	7	13	numer­	numer­	VERB
crl-15219	7	14	ous	ous	ADJ
crl-15219	7	15	articles	article	NOUN
crl-15219	7	16	on	on	ADP
crl-15219	7	17	each	each	PRON
crl-15219	7	18	of	of	ADP
crl-15219	7	19	these	these	DET
crl-15219	7	20	themes	theme	NOUN
crl-15219	7	21	.	.	PUNCT
crl-15219	8	1	yet	yet	CCONJ
crl-15219	8	2	no	no	DET
crl-15219	8	3	research	research	NOUN
crl-15219	8	4	has	have	AUX
crl-15219	8	5	appeared	appear	VERB
crl-15219	8	6	to	to	ADP
crl-15219	8	7	date	date	NOUN
crl-15219	8	8	in	in	ADP
crl-15219	8	9	which	which	PRON
crl-15219	8	10	empirical	empirical	ADJ
crl-15219	8	11	evidence	evidence	NOUN
crl-15219	8	12	is	be	AUX
crl-15219	8	13	used	use	VERB
crl-15219	8	14	to	to	PART
crl-15219	8	15	address	address	VERB
crl-15219	8	16	both	both	DET
crl-15219	8	17	themes	theme	NOUN
crl-15219	8	18	simultaneously	simultaneously	ADV
crl-15219	8	19	.	.	PUNCT
crl-15219	9	1	the	the	DET
crl-15219	9	2	study	study	NOUN
crl-15219	9	3	re­	re­	PROPN
crl-15219	9	4	ported	port	VERB
crl-15219	9	5	here	here	ADV
crl-15219	9	6	represents	represent	VERB
crl-15219	9	7	a	a	DET
crl-15219	9	8	preliminary	preliminary	ADJ
crl-15219	9	9	at­	at­	NOUN
crl-15219	9	10	tempt	tempt	NOUN
crl-15219	9	11	to	to	PART
crl-15219	9	12	determine	determine	VERB
crl-15219	9	13	the	the	DET
crl-15219	9	14	impact	impact	NOUN
crl-15219	9	15	of	of	ADP
crl-15219	9	16	a	a	DET
crl-15219	9	17	library	library	NOUN
crl-15219	9	18	instruction	instruction	NOUN
crl-15219	9	19	program	program	NOUN
crl-15219	9	20	on	on	ADP
crl-15219	9	21	patrons	patron	NOUN
crl-15219	9	22	’	'	PUNCT
crl-15219	9	23	overall	overall	ADJ
crl-15219	9	24	,	,	PUNCT
crl-15219	9	25	long	long	ADJ
crl-15219	9	26	-	-	PUNCT
crl-15219	9	27	term	term	NOUN
crl-15219	9	28	satisfaction	satisfaction	NOUN
crl-15219	9	29	with	with	ADP
crl-15219	9	30	a	a	DET
crl-15219	9	31	large	large	ADJ
crl-15219	9	32	,	,	PUNCT
crl-15219	9	33	urban	urban	ADJ
crl-15219	9	34	university	university	PROPN
crl-15219	9	35	library	library	NOUN
crl-15219	9	36	.	.	PUNCT
crl-15219	10	1	the	the	DET
crl-15219	10	2	ultimate	ultimate	ADJ
crl-15219	10	3	goal	goal	NOUN
crl-15219	10	4	of	of	ADP
crl-15219	10	5	this	this	DET
crl-15219	10	6	research	research	NOUN
crl-15219	10	7	effort	effort	NOUN
crl-15219	10	8	is	be	AUX
crl-15219	10	9	to	to	PART
crl-15219	10	10	define	define	VERB
crl-15219	10	11	the	the	DET
crl-15219	10	12	“	"	PUNCT
crl-15219	10	13	driv­	driv­	PROPN
crl-15219	10	14	ers	er	NOUN
crl-15219	10	15	”	"	PUNCT
crl-15219	10	16	of	of	ADP
crl-15219	10	17	patron	patron	NOUN
crl-15219	10	18	satisfaction	satisfaction	NOUN
crl-15219	10	19	at	at	ADP
crl-15219	10	20	the	the	DET
crl-15219	10	21	library	library	NOUN
crl-15219	10	22	.	.	PUNCT
crl-15219	11	1	as	as	ADP
crl-15219	11	2	such	such	ADJ
crl-15219	11	3	,	,	PUNCT
crl-15219	11	4	the	the	DET
crl-15219	11	5	goal	goal	NOUN
crl-15219	11	6	of	of	ADP
crl-15219	11	7	this	this	DET
crl-15219	11	8	study	study	NOUN
crl-15219	11	9	was	be	AUX
crl-15219	11	10	not	not	PART
crl-15219	11	11	to	to	PART
crl-15219	11	12	measure	measure	VERB
crl-15219	11	13	objective	objective	ADJ
crl-15219	11	14	changes	change	NOUN
crl-15219	11	15	in	in	ADP
crl-15219	11	16	skill	skill	NOUN
crl-15219	11	17	or	or	CCONJ
crl-15219	11	18	knowledge	knowledge	NOUN
crl-15219	11	19	level	level	NOUN
crl-15219	11	20	resulting	result	VERB
crl-15219	11	21	from	from	ADP
crl-15219	11	22	library	library	NOUN
crl-15219	11	23	in­	in­	PROPN
crl-15219	11	24	struction	struction	NOUN
crl-15219	11	25	but	but	CCONJ
crl-15219	11	26	,	,	PUNCT
crl-15219	11	27	rather	rather	ADV
crl-15219	11	28	,	,	PUNCT
crl-15219	11	29	to	to	PART
crl-15219	11	30	evaluate	evaluate	VERB
crl-15219	11	31	percep­	percep­	ADJ
crl-15219	11	32	tual	tual	ADJ
crl-15219	11	33	changes	change	NOUN
crl-15219	11	34	following	follow	VERB
crl-15219	11	35	instruction	instruction	NOUN
crl-15219	11	36	and	and	CCONJ
crl-15219	11	37	then	then	ADV
crl-15219	11	38	to	to	PART
crl-15219	11	39	track	track	VERB
crl-15219	11	40	whether	whether	SCONJ
crl-15219	11	41	these	these	DET
crl-15219	11	42	changes	change	NOUN
crl-15219	11	43	are	be	AUX
crl-15219	11	44	related	relate	VERB
crl-15219	11	45	to	to	ADP
crl-15219	11	46	patron	patron	NOUN
crl-15219	11	47	satisfaction	satisfaction	NOUN
crl-15219	11	48	levels	level	NOUN
crl-15219	11	49	with	with	ADP
crl-15219	11	50	library	library	NOUN
crl-15219	11	51	service	service	NOUN
crl-15219	11	52	.	.	PUNCT
crl-15219	12	1	although	although	SCONJ
crl-15219	12	2	several	several	ADJ
crl-15219	12	3	studies	study	NOUN
crl-15219	12	4	have	have	AUX
crl-15219	12	5	mea­	mea­	NOUN
crl-15219	12	6	sured	sure	VERB
crl-15219	12	7	relevant	relevant	ADJ
crl-15219	12	8	variables	variable	NOUN
crl-15219	12	9	preand	preand	NOUN
crl-15219	12	10	postinstruction	postinstruction	NOUN
crl-15219	12	11	,	,	PUNCT
crl-15219	12	12	none	none	NOUN
crl-15219	12	13	has	have	AUX
crl-15219	12	14	evaluated	evaluate	VERB
crl-15219	12	15	the	the	DET
crl-15219	12	16	effect	effect	NOUN
crl-15219	12	17	of	of	ADP
crl-15219	12	18	post	post	ADJ
crl-15219	12	19	-	-	ADJ
crl-15219	12	20	instruction	instruction	ADJ
crl-15219	12	21	perceptions	perception	NOUN
crl-15219	12	22	on	on	ADP
crl-15219	12	23	longerterm	longerterm	NOUN
crl-15219	12	24	patron	patron	NOUN
crl-15219	12	25	satisfaction	satisfaction	NOUN
crl-15219	12	26	.	.	PUNCT
crl-15219	13	1	ought	ought	AUX
crl-15219	13	2	the	the	DET
crl-15219	13	3	effect	effect	NOUN
crl-15219	13	4	of	of	ADP
crl-15219	13	5	library	library	NOUN
crl-15219	13	6	instruction	instruction	NOUN
crl-15219	13	7	on	on	ADP
crl-15219	13	8	patron	patron	PROPN
crl-15219	13	9	satisfac­	satisfac­	PROPN
crl-15219	13	10	tion	tion	NOUN
crl-15219	13	11	be	be	AUX
crl-15219	13	12	judged	judge	VERB
crl-15219	13	13	immediately	immediately	ADV
crl-15219	13	14	following	follow	VERB
crl-15219	13	15	in­	in­	NOUN
crl-15219	13	16	struction	struction	NOUN
crl-15219	13	17	or	or	CCONJ
crl-15219	13	18	several	several	ADJ
crl-15219	13	19	months	month	NOUN
crl-15219	13	20	later	later	ADV
crl-15219	13	21	?	?	PUNCT
crl-15219	14	1	each	each	PRON
crl-15219	14	2	is	be	AUX
crl-15219	14	3	valuable	valuable	ADJ
crl-15219	14	4	,	,	PUNCT
crl-15219	14	5	but	but	CCONJ
crl-15219	14	6	for	for	ADP
crl-15219	14	7	different	different	ADJ
crl-15219	14	8	reasons	reason	NOUN
crl-15219	14	9	.	.	PUNCT
crl-15219	15	1	shortterm	shortterm	PROPN
crl-15219	15	2	evaluations	evaluation	NOUN
crl-15219	15	3	provide	provide	VERB
crl-15219	15	4	useful	useful	ADJ
crl-15219	15	5	feedback	feedback	NOUN
crl-15219	15	6	for	for	ADP
crl-15219	15	7	the	the	DET
crl-15219	15	8	instructor	instructor	NOUN
crl-15219	15	9	,	,	PUNCT
crl-15219	15	10	assessment	assessment	NOUN
crl-15219	15	11	of	of	ADP
crl-15219	15	12	the	the	DET
crl-15219	15	13	teach­	teach­	NOUN
crl-15219	15	14	ing	ing	NOUN
crl-15219	15	15	methods	method	NOUN
crl-15219	15	16	,	,	PUNCT
crl-15219	15	17	effectiveness	effectiveness	NOUN
crl-15219	15	18	of	of	ADP
crl-15219	15	19	meeting	meet	VERB
crl-15219	15	20	spe­	spe­	ADJ
crl-15219	15	21	cific	cific	NOUN
crl-15219	15	22	library	library	NOUN
crl-15219	15	23	instruction	instruction	NOUN
crl-15219	15	24	objectives	objective	NOUN
crl-15219	15	25	,	,	PUNCT
crl-15219	15	26	and	and	CCONJ
crl-15219	15	27	so	so	ADV
crl-15219	15	28	on	on	ADV
crl-15219	15	29	.	.	PUNCT
crl-15219	16	1	long	long	ADJ
crl-15219	16	2	-	-	PUNCT
crl-15219	16	3	term	term	NOUN
crl-15219	16	4	evaluations	evaluation	NOUN
crl-15219	16	5	can	can	AUX
crl-15219	16	6	determine	determine	VERB
crl-15219	16	7	lasting	lasting	ADJ
crl-15219	16	8	effects	effect	NOUN
crl-15219	16	9	of	of	ADP
crl-15219	16	10	instruction	instruction	NOUN
crl-15219	16	11	,	,	PUNCT
crl-15219	16	12	retention	retention	NOUN
crl-15219	16	13	of	of	ADP
crl-15219	16	14	information	information	NOUN
crl-15219	16	15	,	,	PUNCT
crl-15219	16	16	and	and	CCONJ
crl-15219	16	17	the	the	DET
crl-15219	16	18	effects	effect	NOUN
crl-15219	16	19	of	of	ADP
crl-15219	16	20	instruction	instruction	NOUN
crl-15219	16	21	on	on	ADP
crl-15219	16	22	patron	patron	NOUN
crl-15219	16	23	perception	perception	NOUN
crl-15219	16	24	of	of	ADP
crl-15219	16	25	,	,	PUNCT
crl-15219	16	26	and	and	CCONJ
crl-15219	16	27	satisfaction	satisfaction	NOUN
crl-15219	16	28	with	with	ADP
crl-15219	16	29	,	,	PUNCT
crl-15219	16	30	overall	overall	ADJ
crl-15219	16	31	library	library	NOUN
crl-15219	16	32	service	service	PROPN
crl-15219	16	33	.	.	PUNCT
crl-15219	17	1	anthony	anthony	PROPN
crl-15219	17	2	stamatoplos	stamatoplos	PROPN
crl-15219	17	3	is	be	AUX
crl-15219	17	4	an	an	DET
crl-15219	17	5	assistant	assistant	ADJ
crl-15219	17	6	librarian	librarian	NOUN
crl-15219	17	7	at	at	ADP
crl-15219	17	8	indiana	indiana	PROPN
crl-15219	17	9	university	university	PROPN
crl-15219	17	10	/	/	SYM
crl-15219	17	11	purdue	purdue	PROPN
crl-15219	17	12	university	university	NOUN
crl-15219	17	13	-	-	PUNCT
crl-15219	17	14	indianapolis	indianapolis	NOUN
crl-15219	17	15	;	;	PUNCT
crl-15219	17	16	e	e	X
crl-15219	17	17	-	-	NOUN
crl-15219	17	18	mail	mail	NOUN
crl-15219	17	19	:	:	PUNCT
crl-15219	17	20	astamato@iupui.edu	astamato@iupui.edu	PROPN
crl-15219	17	21	.	.	PUNCT
crl-15219	18	1	robert	robert	PROPN
crl-15219	18	2	mackoy	mackoy	PROPN
crl-15219	18	3	is	be	AUX
crl-15219	18	4	an	an	DET
crl-15219	18	5	assistant	assistant	ADJ
crl-15219	18	6	professor	professor	NOUN
crl-15219	18	7	of	of	ADP
crl-15219	18	8	business	business	NOUN
crl-15219	18	9	at	at	ADP
crl-15219	18	10	butler	butler	PROPN
crl-15219	18	11	university	university	PROPN
crl-15219	18	12	;	;	PUNCT
crl-15219	18	13	email	email	NOUN
crl-15219	18	14	:	:	PUNCT
crl-15219	18	15	mackoy@thomas.butler.edu	mackoy@thomas.butler.edu	PROPN
crl-15219	18	16	.	.	PUNCT
crl-15219	19	1	322	322	NUM
crl-15219	19	2	mailto:mackoy@thomas.butler.edu	mailto:mackoy@thomas.butler.edu	PROPN
crl-15219	19	3	mailto:astamato@iupui.edu	mailto:astamato@iupui.edu	PROPN
crl-15219	19	4	effects	effect	NOUN
crl-15219	19	5	of	of	ADP
crl-15219	19	6	library	library	NOUN
crl-15219	19	7	instruction	instruction	NOUN
crl-15219	19	8	323	323	NUM
crl-15219	19	9	why	why	SCONJ
crl-15219	19	10	should	should	AUX
crl-15219	19	11	library	library	VERB
crl-15219	19	12	administrators	administrator	NOUN
crl-15219	19	13	care	care	VERB
crl-15219	19	14	about	about	ADP
crl-15219	19	15	patron	patron	NOUN
crl-15219	19	16	satisfaction	satisfaction	NOUN
crl-15219	19	17	?	?	PUNCT
crl-15219	20	1	some	some	PRON
crl-15219	20	2	think	think	VERB
crl-15219	20	3	patron	patron	NOUN
crl-15219	20	4	satisfaction	satisfaction	NOUN
crl-15219	20	5	is	be	AUX
crl-15219	20	6	of	of	ADP
crl-15219	20	7	secondary	secondary	ADJ
crl-15219	20	8	impor­	impor­	PROPN
crl-15219	20	9	tance	tance	NOUN
crl-15219	20	10	—	—	PUNCT
crl-15219	20	11	that	that	SCONJ
crl-15219	20	12	the	the	DET
crl-15219	20	13	purpose	purpose	NOUN
crl-15219	20	14	of	of	ADP
crl-15219	20	15	a	a	DET
crl-15219	20	16	library	library	NOUN
crl-15219	20	17	is	be	AUX
crl-15219	20	18	to	to	PART
crl-15219	20	19	provide	provide	VERB
crl-15219	20	20	information	information	NOUN
crl-15219	20	21	services	service	NOUN
crl-15219	20	22	and	and	CCONJ
crl-15219	20	23	that	that	DET
crl-15219	20	24	evaluation	evaluation	NOUN
crl-15219	20	25	of	of	ADP
crl-15219	20	26	the	the	DET
crl-15219	20	27	library	library	NOUN
crl-15219	20	28	performance	performance	NOUN
crl-15219	20	29	ought	ought	AUX
crl-15219	20	30	to	to	PART
crl-15219	20	31	be	be	AUX
crl-15219	20	32	judged	judge	VERB
crl-15219	20	33	from	from	ADP
crl-15219	20	34	that	that	DET
crl-15219	20	35	perspective	perspective	NOUN
crl-15219	20	36	alone	alone	ADV
crl-15219	20	37	.	.	PUNCT
crl-15219	21	1	however	however	ADV
crl-15219	21	2	,	,	PUNCT
crl-15219	21	3	others	other	NOUN
crl-15219	21	4	recognize	recognize	VERB
crl-15219	21	5	that	that	SCONJ
crl-15219	21	6	fail­	fail­	SCONJ
crl-15219	21	7	ing	ing	NOUN
crl-15219	21	8	to	to	PART
crl-15219	21	9	satisfy	satisfy	VERB
crl-15219	21	10	the	the	DET
crl-15219	21	11	patron	patron	NOUN
crl-15219	21	12	is	be	AUX
crl-15219	21	13	failing	fail	VERB
crl-15219	21	14	to	to	PART
crl-15219	21	15	serve	serve	VERB
crl-15219	21	16	the	the	DET
crl-15219	21	17	patron	patron	NOUN
crl-15219	21	18	.	.	PUNCT
crl-15219	22	1	this	this	PRON
crl-15219	22	2	is	be	AUX
crl-15219	22	3	not	not	PART
crl-15219	22	4	about	about	ADP
crl-15219	22	5	just	just	ADV
crl-15219	22	6	making	make	VERB
crl-15219	22	7	patrons	patron	NOUN
crl-15219	22	8	“	"	PUNCT
crl-15219	22	9	feel	feel	VERB
crl-15219	22	10	good	good	ADJ
crl-15219	22	11	.	.	PUNCT
crl-15219	22	12	”	"	PUNCT
crl-15219	23	1	there	there	PRON
crl-15219	23	2	is	be	VERB
crl-15219	23	3	a	a	DET
crl-15219	23	4	basic	basic	ADJ
crl-15219	23	5	rea­	rea­	ADP
crl-15219	23	6	son	son	NOUN
crl-15219	23	7	for	for	ADP
crl-15219	23	8	focusing	focus	VERB
crl-15219	23	9	on	on	ADP
crl-15219	23	10	patron	patron	NOUN
crl-15219	23	11	satisfaction	satisfaction	NOUN
crl-15219	23	12	:	:	PUNCT
crl-15219	23	13	who	who	PRON
crl-15219	23	14	is	be	AUX
crl-15219	23	15	the	the	DET
crl-15219	23	16	best	good	ADJ
crl-15219	23	17	judge	judge	NOUN
crl-15219	23	18	of	of	ADP
crl-15219	23	19	whether	whether	SCONJ
crl-15219	23	20	a	a	DET
crl-15219	23	21	pa­	pa­	NOUN
crl-15219	23	22	tron	tron	NOUN
crl-15219	23	23	has	have	AUX
crl-15219	23	24	been	be	AUX
crl-15219	23	25	served	serve	VERB
crl-15219	23	26	well	well	ADV
crl-15219	23	27	or	or	CCONJ
crl-15219	23	28	poorly	poorly	ADV
crl-15219	23	29	?	?	PUNCT
crl-15219	24	1	pro­	pro­	NOUN
crl-15219	24	2	fessional	fessional	ADJ
crl-15219	24	3	librarians	librarian	NOUN
crl-15219	24	4	may	may	AUX
crl-15219	24	5	know	know	VERB
crl-15219	24	6	whether	whether	SCONJ
crl-15219	24	7	they	they	PRON
crl-15219	24	8	have	have	AUX
crl-15219	24	9	provided	provide	VERB
crl-15219	24	10	accurate	accurate	ADJ
crl-15219	24	11	,	,	PUNCT
crl-15219	24	12	timely	timely	ADJ
crl-15219	24	13	in­	in­	NOUN
crl-15219	24	14	formation	formation	NOUN
crl-15219	24	15	in	in	ADP
crl-15219	24	16	response	response	NOUN
crl-15219	24	17	to	to	ADP
crl-15219	24	18	a	a	DET
crl-15219	24	19	request	request	NOUN
crl-15219	24	20	.	.	PUNCT
crl-15219	25	1	is	be	AUX
crl-15219	25	2	that	that	PRON
crl-15219	25	3	enough	enough	ADJ
crl-15219	25	4	?	?	PUNCT
crl-15219	26	1	clearly	clearly	ADV
crl-15219	26	2	,	,	PUNCT
crl-15219	26	3	accurate	accurate	ADJ
crl-15219	26	4	and	and	CCONJ
crl-15219	26	5	timely	timely	ADJ
crl-15219	26	6	in­	in­	NOUN
crl-15219	26	7	formation	formation	NOUN
crl-15219	26	8	is	be	AUX
crl-15219	26	9	a	a	DET
crl-15219	26	10	minimum	minimum	ADJ
crl-15219	26	11	requirement	requirement	NOUN
crl-15219	26	12	,	,	PUNCT
crl-15219	26	13	but	but	CCONJ
crl-15219	26	14	unless	unless	SCONJ
crl-15219	26	15	the	the	DET
crl-15219	26	16	patron	patron	NOUN
crl-15219	26	17	is	be	AUX
crl-15219	26	18	satisfied	satisfied	ADJ
crl-15219	26	19	,	,	PUNCT
crl-15219	26	20	in	in	ADP
crl-15219	26	21	general	general	ADJ
crl-15219	26	22	,	,	PUNCT
crl-15219	26	23	the	the	DET
crl-15219	26	24	service	service	NOUN
crl-15219	26	25	could	could	AUX
crl-15219	26	26	have	have	AUX
crl-15219	26	27	been	be	AUX
crl-15219	26	28	better	well	ADJ
crl-15219	26	29	.	.	PUNCT
crl-15219	27	1	evaluating	evaluate	VERB
crl-15219	27	2	satisfaction	satisfaction	NOUN
crl-15219	27	3	researchers	researcher	NOUN
crl-15219	27	4	in	in	ADP
crl-15219	27	5	the	the	DET
crl-15219	27	6	fields	field	NOUN
crl-15219	27	7	of	of	ADP
crl-15219	27	8	consumer	consumer	NOUN
crl-15219	27	9	be­	be­	PROPN
crl-15219	27	10	havior	havior	PROPN
crl-15219	27	11	and	and	CCONJ
crl-15219	27	12	marketing	marketing	NOUN
crl-15219	27	13	have	have	AUX
crl-15219	27	14	focused	focus	VERB
crl-15219	27	15	on	on	ADP
crl-15219	27	16	understanding	understand	VERB
crl-15219	27	17	satisfaction	satisfaction	NOUN
crl-15219	27	18	only	only	ADV
crl-15219	27	19	since	since	SCONJ
crl-15219	27	20	the	the	DET
crl-15219	27	21	late	late	ADJ
crl-15219	27	22	1970s	1970	NOUN
crl-15219	27	23	.	.	PUNCT
crl-15219	28	1	satisfaction	satisfaction	NOUN
crl-15219	28	2	is	be	AUX
crl-15219	28	3	considered	consider	VERB
crl-15219	28	4	to	to	PART
crl-15219	28	5	be	be	AUX
crl-15219	28	6	an	an	DET
crl-15219	28	7	important	important	ADJ
crl-15219	28	8	topic	topic	NOUN
crl-15219	28	9	because	because	SCONJ
crl-15219	28	10	it	it	PRON
crl-15219	28	11	is	be	AUX
crl-15219	28	12	thought	think	VERB
crl-15219	28	13	to	to	PART
crl-15219	28	14	be	be	AUX
crl-15219	28	15	related	relate	VERB
crl-15219	28	16	to	to	ADP
crl-15219	28	17	organizational	organizational	ADJ
crl-15219	28	18	objectives	objective	NOUN
crl-15219	28	19	of	of	ADP
crl-15219	28	20	repeat	repeat	NOUN
crl-15219	28	21	patronage	patronage	NOUN
crl-15219	28	22	and	and	CCONJ
crl-15219	28	23	positive	positive	ADJ
crl-15219	28	24	word	word	NOUN
crl-15219	28	25	of	of	ADP
crl-15219	28	26	mouth	mouth	NOUN
crl-15219	28	27	.	.	PUNCT
crl-15219	29	1	in	in	ADP
crl-15219	29	2	the	the	DET
crl-15219	29	3	1980s	1980s	NUM
crl-15219	29	4	,	,	PUNCT
crl-15219	29	5	the	the	DET
crl-15219	29	6	u.s	u.s	PROPN
crl-15219	29	7	.	.	PROPN
crl-15219	29	8	government	government	NOUN
crl-15219	29	9	sought	seek	VERB
crl-15219	29	10	to	to	PART
crl-15219	29	11	encourage	encourage	VERB
crl-15219	29	12	and	and	CCONJ
crl-15219	29	13	reward	reward	VERB
crl-15219	29	14	“	"	PUNCT
crl-15219	29	15	qual­	qual­	PROPN
crl-15219	29	16	ity	ity	NOUN
crl-15219	29	17	”	"	PUNCT
crl-15219	29	18	in	in	ADP
crl-15219	29	19	u.s	u.s	PROPN
crl-15219	29	20	.	.	PROPN
crl-15219	29	21	organizations	organization	NOUN
crl-15219	29	22	,	,	PUNCT
crl-15219	29	23	most	most	ADV
crl-15219	29	24	visibly	visibly	ADV
crl-15219	29	25	through	through	ADP
crl-15219	29	26	creation	creation	NOUN
crl-15219	29	27	of	of	ADP
crl-15219	29	28	the	the	DET
crl-15219	29	29	malcolm	malcolm	PROPN
crl-15219	29	30	baldrige	baldrige	PROPN
crl-15219	29	31	award	award	PROPN
crl-15219	29	32	for	for	ADP
crl-15219	29	33	quality	quality	NOUN
crl-15219	29	34	.	.	PUNCT
crl-15219	30	1	the	the	DET
crl-15219	30	2	creators	creator	NOUN
crl-15219	30	3	of	of	ADP
crl-15219	30	4	this	this	PRON
crl-15219	30	5	(	(	PUNCT
crl-15219	30	6	and	and	CCONJ
crl-15219	30	7	other	other	ADJ
crl-15219	30	8	)	)	PUNCT
crl-15219	30	9	quality	quality	NOUN
crl-15219	30	10	awards	award	NOUN
crl-15219	30	11	recognized	recognize	VERB
crl-15219	30	12	that	that	SCONJ
crl-15219	30	13	satisfaction	satisfaction	NOUN
crl-15219	30	14	plays	play	VERB
crl-15219	30	15	a	a	DET
crl-15219	30	16	major	major	ADJ
crl-15219	30	17	role	role	NOUN
crl-15219	30	18	in	in	ADP
crl-15219	30	19	defin­	defin­	PROPN
crl-15219	30	20	ing	ing	NOUN
crl-15219	30	21	what	what	DET
crl-15219	30	22	quality	quality	NOUN
crl-15219	30	23	is	be	AUX
crl-15219	30	24	.	.	PUNCT
crl-15219	31	1	for	for	ADP
crl-15219	31	2	example	example	NOUN
crl-15219	31	3	,	,	PUNCT
crl-15219	31	4	satisfac­	satisfac­	PROPN
crl-15219	31	5	tion	tion	NOUN
crl-15219	31	6	is	be	AUX
crl-15219	31	7	the	the	DET
crl-15219	31	8	single	single	ADJ
crl-15219	31	9	most	most	ADV
crl-15219	31	10	heavily	heavily	ADV
crl-15219	31	11	weighted	weight	VERB
crl-15219	31	12	component	component	NOUN
crl-15219	31	13	on	on	ADP
crl-15219	31	14	an	an	DET
crl-15219	31	15	organization	organization	NOUN
crl-15219	31	16	’s	’s	PART
crl-15219	31	17	final	final	ADJ
crl-15219	31	18	score	score	NOUN
crl-15219	31	19	in	in	ADP
crl-15219	31	20	evaluating	evaluate	VERB
crl-15219	31	21	baldrige	baldrige	PROPN
crl-15219	31	22	award	award	PROPN
crl-15219	31	23	ap­	ap­	NOUN
crl-15219	31	24	plications	plication	NOUN
crl-15219	31	25	.	.	PUNCT
crl-15219	32	1	after	after	SCONJ
crl-15219	32	2	the	the	DET
crl-15219	32	3	importance	importance	NOUN
crl-15219	32	4	of	of	ADP
crl-15219	32	5	satisfaction	satisfaction	NOUN
crl-15219	32	6	was	be	AUX
crl-15219	32	7	recognized	recognize	VERB
crl-15219	32	8	,	,	PUNCT
crl-15219	32	9	researchers	researcher	NOUN
crl-15219	32	10	began	begin	VERB
crl-15219	32	11	trying	try	VERB
crl-15219	32	12	to	to	PART
crl-15219	32	13	define	define	VERB
crl-15219	32	14	it	it	PRON
crl-15219	32	15	,	,	PUNCT
crl-15219	32	16	measure	measure	VERB
crl-15219	32	17	it	it	PRON
crl-15219	32	18	,	,	PUNCT
crl-15219	32	19	and	and	CCONJ
crl-15219	32	20	determine	determine	VERB
crl-15219	32	21	what	what	PRON
crl-15219	32	22	causes	cause	VERB
crl-15219	32	23	it.1	it.1	ADJ
crl-15219	32	24	although	although	SCONJ
crl-15219	32	25	numerous	numerous	ADJ
crl-15219	32	26	defi­	defi­	NOUN
crl-15219	32	27	nitions	nition	NOUN
crl-15219	32	28	of	of	ADP
crl-15219	32	29	the	the	DET
crl-15219	32	30	term	term	NOUN
crl-15219	32	31	exist	exist	VERB
crl-15219	32	32	,	,	PUNCT
crl-15219	32	33	most	most	ADV
crl-15219	32	34	research­	research­	ADJ
crl-15219	32	35	ers	er	NOUN
crl-15219	32	36	would	would	AUX
crl-15219	32	37	agree	agree	VERB
crl-15219	32	38	that	that	SCONJ
crl-15219	32	39	satisfaction	satisfaction	NOUN
crl-15219	32	40	is	be	AUX
crl-15219	32	41	a	a	DET
crl-15219	32	42	reac­	reac­	PROPN
crl-15219	32	43	tion	tion	NOUN
crl-15219	32	44	to	to	ADP
crl-15219	32	45	a	a	DET
crl-15219	32	46	patron	patron	NOUN
crl-15219	32	47	’s	’s	NUM
crl-15219	32	48	subjective	subjective	ADJ
crl-15219	32	49	assessment	assessment	NOUN
crl-15219	32	50	of	of	ADP
crl-15219	32	51	the	the	DET
crl-15219	32	52	degree	degree	NOUN
crl-15219	32	53	to	to	PART
crl-15219	32	54	which	which	PRON
crl-15219	32	55	the	the	DET
crl-15219	32	56	organization	organization	NOUN
crl-15219	32	57	’s	’s	PART
crl-15219	32	58	performance	performance	NOUN
crl-15219	32	59	met	meet	VERB
crl-15219	32	60	or	or	CCONJ
crl-15219	32	61	exceeded	exceed	VERB
crl-15219	32	62	some	some	DET
crl-15219	32	63	stan­	stan­	ADJ
crl-15219	32	64	dard	dard	NOUN
crl-15219	32	65	internalized	internalize	VERB
crl-15219	32	66	by	by	ADP
crl-15219	32	67	the	the	DET
crl-15219	32	68	patron	patron	NOUN
crl-15219	32	69	.	.	PUNCT
crl-15219	33	1	this	this	DET
crl-15219	33	2	defi­	defi­	NOUN
crl-15219	33	3	nition	nition	NOUN
crl-15219	33	4	provides	provide	VERB
crl-15219	33	5	hints	hint	NOUN
crl-15219	33	6	about	about	ADP
crl-15219	33	7	how	how	SCONJ
crl-15219	33	8	satisfac­	satisfac­	PROPN
crl-15219	33	9	tion	tion	NOUN
crl-15219	33	10	should	should	AUX
crl-15219	33	11	and	and	CCONJ
crl-15219	33	12	should	should	AUX
crl-15219	33	13	not	not	PART
crl-15219	33	14	be	be	AUX
crl-15219	33	15	measured	measure	VERB
crl-15219	33	16	.	.	PUNCT
crl-15219	34	1	first	first	ADV
crl-15219	34	2	,	,	PUNCT
crl-15219	34	3	the	the	DET
crl-15219	34	4	measure	measure	NOUN
crl-15219	34	5	needs	need	VERB
crl-15219	34	6	to	to	PART
crl-15219	34	7	be	be	AUX
crl-15219	34	8	subjective	subjective	ADJ
crl-15219	34	9	:	:	PUNCT
crl-15219	34	10	only	only	ADV
crl-15219	34	11	the	the	DET
crl-15219	34	12	patron	patron	NOUN
crl-15219	34	13	can	can	AUX
crl-15219	34	14	judge	judge	VERB
crl-15219	34	15	whether	whether	SCONJ
crl-15219	34	16	he	he	PRON
crl-15219	34	17	or	or	CCONJ
crl-15219	34	18	she	she	PRON
crl-15219	34	19	is	be	AUX
crl-15219	34	20	satisfied	satisfied	ADJ
crl-15219	34	21	.	.	PUNCT
crl-15219	35	1	second	second	ADJ
crl-15219	35	2	,	,	PUNCT
crl-15219	35	3	satisfaction	satisfaction	NOUN
crl-15219	35	4	should	should	AUX
crl-15219	35	5	be	be	AUX
crl-15219	35	6	measured	measure	VERB
crl-15219	35	7	on	on	ADP
crl-15219	35	8	a	a	DET
crl-15219	35	9	continuum	continuum	NOUN
crl-15219	35	10	rather	rather	ADV
crl-15219	35	11	than	than	ADP
crl-15219	35	12	on	on	ADP
crl-15219	35	13	a	a	DET
crl-15219	35	14	dichotomous	dichotomous	ADJ
crl-15219	35	15	scale	scale	NOUN
crl-15219	35	16	:	:	PUNCT
crl-15219	35	17	most	most	ADJ
crl-15219	35	18	people	people	NOUN
crl-15219	35	19	experience	experience	VERB
crl-15219	35	20	satisfaction	satisfaction	NOUN
crl-15219	35	21	in	in	ADP
crl-15219	35	22	greater	great	ADJ
crl-15219	35	23	or	or	CCONJ
crl-15219	35	24	lesser	less	ADJ
crl-15219	35	25	degrees	degree	NOUN
crl-15219	35	26	,	,	PUNCT
crl-15219	35	27	depending	depend	VERB
crl-15219	35	28	on	on	ADP
crl-15219	35	29	numer­	numer­	DET
crl-15219	35	30	ous	ous	ADJ
crl-15219	35	31	factors	factor	NOUN
crl-15219	35	32	.	.	PUNCT
crl-15219	36	1	the	the	DET
crl-15219	36	2	question	question	NOUN
crl-15219	36	3	of	of	ADP
crl-15219	36	4	what	what	PRON
crl-15219	36	5	causes	cause	VERB
crl-15219	36	6	satisfacprofessional	satisfacprofessional	NOUN
crl-15219	36	7	librarians	librarian	NOUN
crl-15219	36	8	may	may	AUX
crl-15219	36	9	know	know	VERB
crl-15219	36	10	whether	whether	SCONJ
crl-15219	36	11	they	they	PRON
crl-15219	36	12	have	have	AUX
crl-15219	36	13	provided	provide	VERB
crl-15219	36	14	accurate	accurate	ADJ
crl-15219	36	15	,	,	PUNCT
crl-15219	36	16	timely	timely	ADJ
crl-15219	36	17	information	information	NOUN
crl-15219	36	18	in	in	ADP
crl-15219	36	19	response	response	NOUN
crl-15219	36	20	to	to	ADP
crl-15219	36	21	a	a	DET
crl-15219	36	22	request	request	NOUN
crl-15219	36	23	.	.	PUNCT
crl-15219	36	24	is	be	AUX
crl-15219	36	25	that	that	PRON
crl-15219	36	26	enough	enough	ADJ
crl-15219	36	27	?	?	PUNCT
crl-15219	37	1	tion	tion	NOUN
crl-15219	37	2	is	be	AUX
crl-15219	37	3	still	still	ADV
crl-15219	37	4	being	be	AUX
crl-15219	37	5	investigated.2	investigated.2	NOUN
crl-15219	37	6	one	one	NUM
crl-15219	37	7	thing	thing	NOUN
crl-15219	37	8	that	that	PRON
crl-15219	37	9	is	be	AUX
crl-15219	37	10	clear	clear	ADJ
crl-15219	37	11	from	from	ADP
crl-15219	37	12	the	the	DET
crl-15219	37	13	above	above	ADJ
crl-15219	37	14	definition	definition	NOUN
crl-15219	37	15	is	be	AUX
crl-15219	37	16	that	that	SCONJ
crl-15219	37	17	satisfaction	satisfaction	NOUN
crl-15219	37	18	depends	depend	VERB
crl-15219	37	19	to	to	ADP
crl-15219	37	20	a	a	DET
crl-15219	37	21	certain	certain	ADJ
crl-15219	37	22	ex­	ex­	NOUN
crl-15219	37	23	tent	tent	NOUN
crl-15219	37	24	on	on	ADP
crl-15219	37	25	the	the	DET
crl-15219	37	26	standard	standard	NOUN
crl-15219	37	27	internalized	internalize	VERB
crl-15219	37	28	by	by	ADP
crl-15219	37	29	the	the	DET
crl-15219	37	30	patron	patron	NOUN
crl-15219	37	31	and	and	CCONJ
crl-15219	37	32	on	on	ADP
crl-15219	37	33	the	the	DET
crl-15219	37	34	perceived	perceive	VERB
crl-15219	37	35	level	level	NOUN
crl-15219	37	36	of	of	ADP
crl-15219	37	37	per­	per­	NOUN
crl-15219	37	38	formance	formance	NOUN
crl-15219	37	39	of	of	ADP
crl-15219	37	40	the	the	DET
crl-15219	37	41	organization	organization	NOUN
crl-15219	37	42	.	.	PUNCT
crl-15219	38	1	the	the	DET
crl-15219	38	2	stan­	stan­	PROPN
crl-15219	38	3	dard	dard	NOUN
crl-15219	38	4	that	that	PRON
crl-15219	38	5	has	have	AUX
crl-15219	38	6	been	be	AUX
crl-15219	38	7	most	most	ADV
crl-15219	38	8	widely	widely	ADV
crl-15219	38	9	tested	test	VERB
crl-15219	38	10	and	and	CCONJ
crl-15219	38	11	used	use	VERB
crl-15219	38	12	has	have	AUX
crl-15219	38	13	been	be	AUX
crl-15219	38	14	predictive	predictive	ADJ
crl-15219	38	15	expectations	expectation	NOUN
crl-15219	38	16	—	—	PUNCT
crl-15219	38	17	that	that	PRON
crl-15219	38	18	is	be	AUX
crl-15219	38	19	,	,	PUNCT
crl-15219	38	20	the	the	DET
crl-15219	38	21	level	level	NOUN
crl-15219	38	22	of	of	ADP
crl-15219	38	23	performance	performance	NOUN
crl-15219	38	24	the	the	DET
crl-15219	38	25	sub­	sub­	PROPN
crl-15219	38	26	ject	ject	PROPN
crl-15219	38	27	actually	actually	ADV
crl-15219	38	28	expects	expect	VERB
crl-15219	38	29	to	to	ADP
crl-15219	38	30	encounter.3	encounter.3	PROPN
crl-15219	38	31	evalu­	evalu­	PROPN
crl-15219	38	32	ation	ation	NOUN
crl-15219	38	33	of	of	ADP
crl-15219	38	34	library	library	NOUN
crl-15219	38	35	services	service	NOUN
crl-15219	38	36	,	,	PUNCT
crl-15219	38	37	including	include	VERB
crl-15219	38	38	library	library	NOUN
crl-15219	38	39	instruction	instruction	NOUN
crl-15219	38	40	,	,	PUNCT
crl-15219	38	41	has	have	AUX
crl-15219	38	42	not	not	PART
crl-15219	38	43	conceptualized	conceptualize	VERB
crl-15219	38	44	or	or	CCONJ
crl-15219	38	45	measured	measure	VERB
crl-15219	38	46	satisfaction	satisfaction	NOUN
crl-15219	38	47	in	in	ADP
crl-15219	38	48	this	this	DET
crl-15219	38	49	manner	manner	NOUN
crl-15219	38	50	.	.	PUNCT
crl-15219	39	1	evaluating	evaluate	VERB
crl-15219	39	2	library	library	NOUN
crl-15219	39	3	instruction	instruction	NOUN
crl-15219	39	4	various	various	ADJ
crl-15219	39	5	studies	study	NOUN
crl-15219	39	6	point	point	VERB
crl-15219	39	7	to	to	ADP
crl-15219	39	8	the	the	DET
crl-15219	39	9	need	need	NOUN
crl-15219	39	10	for	for	ADP
crl-15219	39	11	li­	li­	PROPN
crl-15219	39	12	brary	brary	ADJ
crl-15219	39	13	instruction	instruction	NOUN
crl-15219	39	14	for	for	ADP
crl-15219	39	15	college	college	NOUN
crl-15219	39	16	students	student	NOUN
crl-15219	39	17	.	.	PUNCT
crl-15219	40	1	a	a	DET
crl-15219	40	2	johns	johns	PROPN
crl-15219	40	3	hopkins	hopkins	PROPN
crl-15219	40	4	university	university	PROPN
crl-15219	40	5	study	study	NOUN
crl-15219	40	6	com­	com­	PROPN
crl-15219	40	7	pared	pare	VERB
crl-15219	40	8	baseline	baseline	NOUN
crl-15219	40	9	measures	measure	NOUN
crl-15219	40	10	of	of	ADP
crl-15219	40	11	freshman	freshman	NOUN
crl-15219	40	12	li­	li­	PROPN
crl-15219	40	13	brary	brary	PROPN
crl-15219	40	14	skills	skill	NOUN
crl-15219	40	15	to	to	ADP
crl-15219	40	16	upper	upper	ADJ
crl-15219	40	17	-	-	PUNCT
crl-15219	40	18	class	class	NOUN
crl-15219	40	19	students	student	NOUN
crl-15219	40	20	’	’	PART
crl-15219	40	21	skills	skill	NOUN
crl-15219	40	22	,	,	PUNCT
crl-15219	40	23	concluding	conclude	VERB
crl-15219	40	24	that	that	DET
crl-15219	40	25	exposure	exposure	NOUN
crl-15219	40	26	to	to	ADP
crl-15219	40	27	a	a	DET
crl-15219	40	28	library	library	NOUN
crl-15219	40	29	does	do	AUX
crl-15219	40	30	not	not	PART
crl-15219	40	31	necessarily	necessarily	ADV
crl-15219	40	32	improve	improve	VERB
crl-15219	40	33	those	those	DET
crl-15219	40	34	skills	skill	NOUN
crl-15219	40	35	nor	nor	CCONJ
crl-15219	40	36	do	do	AUX
crl-15219	40	37	students	student	NOUN
crl-15219	40	38	learn	learn	VERB
crl-15219	40	39	good	good	ADJ
crl-15219	40	40	library	library	NOUN
crl-15219	40	41	skills	skill	NOUN
crl-15219	40	42	on	on	ADP
crl-15219	40	43	their	their	PRON
crl-15219	40	44	own.4	own.4	NOUN
crl-15219	40	45	this	this	DET
crl-15219	40	46	study	study	NOUN
crl-15219	40	47	also	also	ADV
crl-15219	40	48	found	find	VERB
crl-15219	40	49	stu­	stu­	PROPN
crl-15219	40	50	dents	dent	NOUN
crl-15219	40	51	’	'	PUNCT
crl-15219	40	52	self	self	NOUN
crl-15219	40	53	-	-	PUNCT
crl-15219	40	54	assessment	assessment	NOUN
crl-15219	40	55	of	of	ADP
crl-15219	40	56	library	library	NOUN
crl-15219	40	57	skills	skill	NOUN
crl-15219	40	58	to	to	PART
crl-15219	40	59	be	be	AUX
crl-15219	40	60	“	"	PUNCT
crl-15219	40	61	quite	quite	ADV
crl-15219	40	62	accurate	accurate	ADJ
crl-15219	40	63	.	.	PUNCT
crl-15219	40	64	”	"	PUNCT
crl-15219	41	1	most	most	ADJ
crl-15219	41	2	studies	study	NOUN
crl-15219	41	3	agreed	agree	VERB
crl-15219	41	4	that	that	SCONJ
crl-15219	41	5	some	some	DET
crl-15219	41	6	method	method	NOUN
crl-15219	41	7	of	of	ADP
crl-15219	41	8	formal	formal	ADJ
crl-15219	41	9	instruction	instruction	NOUN
crl-15219	41	10	is	be	AUX
crl-15219	41	11	important	important	ADJ
crl-15219	41	12	.	.	PUNCT
crl-15219	42	1	evaluation	evaluation	NOUN
crl-15219	42	2	usually	usually	ADV
crl-15219	42	3	focused	focus	VERB
crl-15219	42	4	on	on	ADP
crl-15219	42	5	the	the	DET
crl-15219	42	6	efficacy	efficacy	NOUN
crl-15219	42	7	of	of	ADP
crl-15219	42	8	instruction	instruction	NOUN
crl-15219	42	9	or	or	CCONJ
crl-15219	42	10	the	the	DET
crl-15219	42	11	supe­	supe­	PROPN
crl-15219	42	12	324	324	NUM
crl-15219	42	13	college	college	PROPN
crl-15219	42	14	&	&	CCONJ
crl-15219	42	15	research	research	PROPN
crl-15219	42	16	libraries	library	NOUN
crl-15219	42	17	july	july	PROPN
crl-15219	42	18	1998	1998	NUM
crl-15219	42	19	riority	riority	NOUN
crl-15219	42	20	of	of	ADP
crl-15219	42	21	one	one	NUM
crl-15219	42	22	method	method	NOUN
crl-15219	42	23	over	over	ADP
crl-15219	42	24	others	other	NOUN
crl-15219	42	25	.	.	PUNCT
crl-15219	43	1	evalu­	evalu­	PROPN
crl-15219	43	2	ation	ation	NOUN
crl-15219	43	3	criteria	criterion	NOUN
crl-15219	43	4	have	have	AUX
crl-15219	43	5	been	be	AUX
crl-15219	43	6	relatively	relatively	ADV
crl-15219	43	7	nar­	nar­	ADJ
crl-15219	43	8	rowly	rowly	ADV
crl-15219	43	9	focused	focused	ADJ
crl-15219	43	10	;	;	PUNCT
crl-15219	43	11	some	some	PRON
crl-15219	43	12	were	be	AUX
crl-15219	43	13	objective	objective	ADJ
crl-15219	43	14	,	,	PUNCT
crl-15219	43	15	some	some	PRON
crl-15219	43	16	were	be	AUX
crl-15219	43	17	subjective	subjective	ADJ
crl-15219	43	18	,	,	PUNCT
crl-15219	43	19	and	and	CCONJ
crl-15219	43	20	some	some	PRON
crl-15219	43	21	were	be	AUX
crl-15219	43	22	both	both	PRON
crl-15219	43	23	.	.	PUNCT
crl-15219	44	1	al­	al­	PROPN
crl-15219	44	2	though	though	SCONJ
crl-15219	44	3	some	some	PRON
crl-15219	44	4	looked	look	VERB
crl-15219	44	5	at	at	ADP
crl-15219	44	6	student	student	NOUN
crl-15219	44	7	satisfac­	satisfac­	PROPN
crl-15219	44	8	tion	tion	NOUN
crl-15219	44	9	with	with	ADP
crl-15219	44	10	the	the	DET
crl-15219	44	11	instruction	instruction	NOUN
crl-15219	44	12	sessions	session	NOUN
crl-15219	44	13	or	or	CCONJ
crl-15219	44	14	pro­	pro­	NOUN
crl-15219	44	15	grams	gram	NOUN
crl-15219	44	16	,	,	PUNCT
crl-15219	44	17	none	none	NOUN
crl-15219	44	18	focused	focus	VERB
crl-15219	44	19	on	on	ADP
crl-15219	44	20	the	the	DET
crl-15219	44	21	relationship	relationship	NOUN
crl-15219	44	22	between	between	ADP
crl-15219	44	23	instruction	instruction	NOUN
crl-15219	44	24	and	and	CCONJ
crl-15219	44	25	the	the	DET
crl-15219	44	26	library	library	NOUN
crl-15219	44	27	ser­	ser­	NOUN
crl-15219	44	28	vice	vice	NOUN
crl-15219	44	29	as	as	ADP
crl-15219	44	30	a	a	DET
crl-15219	44	31	whole	whole	NOUN
crl-15219	44	32	.	.	PUNCT
crl-15219	45	1	evaluation	evaluation	NOUN
crl-15219	45	2	using	use	VERB
crl-15219	45	3	objective	objective	ADJ
crl-15219	45	4	measures	measure	NOUN
crl-15219	45	5	numerous	numerous	ADJ
crl-15219	45	6	studies	study	NOUN
crl-15219	45	7	have	have	AUX
crl-15219	45	8	used	use	VERB
crl-15219	45	9	objective	objective	ADJ
crl-15219	45	10	measures	measure	NOUN
crl-15219	45	11	of	of	ADP
crl-15219	45	12	student	student	NOUN
crl-15219	45	13	knowledge	knowledge	NOUN
crl-15219	45	14	and	and	CCONJ
crl-15219	45	15	skill	skill	NOUN
crl-15219	45	16	performance	performance	NOUN
crl-15219	45	17	to	to	PART
crl-15219	45	18	evaluate	evaluate	VERB
crl-15219	45	19	library	library	NOUN
crl-15219	45	20	instruc­	instruc­	PROPN
crl-15219	45	21	tion	tion	NOUN
crl-15219	45	22	.	.	PUNCT
crl-15219	46	1	these	these	DET
crl-15219	46	2	studies	study	NOUN
crl-15219	46	3	focused	focus	VERB
crl-15219	46	4	on	on	ADP
crl-15219	46	5	the	the	DET
crl-15219	46	6	degree	degree	NOUN
crl-15219	46	7	to	to	PART
crl-15219	46	8	which	which	PRON
crl-15219	46	9	students	student	NOUN
crl-15219	46	10	’	'	PUNCT
crl-15219	46	11	testable	testable	ADJ
crl-15219	46	12	knowledge	knowledge	NOUN
crl-15219	46	13	increased	increase	VERB
crl-15219	46	14	or	or	CCONJ
crl-15219	46	15	performance	performance	NOUN
crl-15219	46	16	improved	improve	VERB
crl-15219	46	17	fol­	fol­	NOUN
crl-15219	46	18	lowing	lowing	NOUN
crl-15219	46	19	instruction	instruction	NOUN
crl-15219	46	20	.	.	PUNCT
crl-15219	47	1	the	the	DET
crl-15219	47	2	usual	usual	ADJ
crl-15219	47	3	objective	objective	NOUN
crl-15219	47	4	of	of	ADP
crl-15219	47	5	such	such	ADJ
crl-15219	47	6	studies	study	NOUN
crl-15219	47	7	was	be	AUX
crl-15219	47	8	to	to	PART
crl-15219	47	9	assess	assess	VERB
crl-15219	47	10	whether	whether	SCONJ
crl-15219	47	11	the	the	DET
crl-15219	47	12	instruction	instruction	NOUN
crl-15219	47	13	subject	subject	NOUN
crl-15219	47	14	matter	matter	NOUN
crl-15219	47	15	was	be	AUX
crl-15219	47	16	being	be	AUX
crl-15219	47	17	learned	learn	VERB
crl-15219	47	18	by	by	ADP
crl-15219	47	19	the	the	DET
crl-15219	47	20	students	student	NOUN
crl-15219	47	21	(	(	PUNCT
crl-15219	47	22	i.e.	i.e.	X
crl-15219	47	23	,	,	PUNCT
crl-15219	47	24	whether	whether	SCONJ
crl-15219	47	25	the	the	DET
crl-15219	47	26	short	short	ADJ
crl-15219	47	27	-	-	PUNCT
crl-15219	47	28	term	term	NOUN
crl-15219	47	29	goals	goal	NOUN
crl-15219	47	30	of	of	ADP
crl-15219	47	31	instruction	instruction	NOUN
crl-15219	47	32	were	be	AUX
crl-15219	47	33	be­	be­	PROPN
crl-15219	47	34	ing	ing	PROPN
crl-15219	47	35	met	meet	VERB
crl-15219	47	36	)	)	PUNCT
crl-15219	47	37	.	.	PUNCT
crl-15219	48	1	numerous	numerous	ADJ
crl-15219	48	2	variables	variable	NOUN
crl-15219	48	3	and	and	CCONJ
crl-15219	48	4	meth­	meth­	PROPN
crl-15219	48	5	ods	od	NOUN
crl-15219	48	6	were	be	AUX
crl-15219	48	7	used	use	VERB
crl-15219	48	8	.	.	PUNCT
crl-15219	49	1	one	one	NUM
crl-15219	49	2	method	method	NOUN
crl-15219	49	3	was	be	AUX
crl-15219	49	4	to	to	PART
crl-15219	49	5	ex­	ex­	VERB
crl-15219	49	6	amine	amine	VERB
crl-15219	49	7	the	the	DET
crl-15219	49	8	effects	effect	NOUN
crl-15219	49	9	of	of	ADP
crl-15219	49	10	instruction	instruction	NOUN
crl-15219	49	11	on	on	ADP
crl-15219	49	12	patterns	pattern	NOUN
crl-15219	49	13	of	of	ADP
crl-15219	49	14	library	library	NOUN
crl-15219	49	15	use	use	NOUN
crl-15219	49	16	.	.	PUNCT
crl-15219	50	1	in	in	ADP
crl-15219	50	2	their	their	PRON
crl-15219	50	3	study	study	NOUN
crl-15219	50	4	of	of	ADP
crl-15219	50	5	undergraduates	undergraduate	NOUN
crl-15219	50	6	at	at	ADP
crl-15219	50	7	the	the	DET
crl-15219	50	8	university	university	PROPN
crl-15219	50	9	of	of	ADP
crl-15219	50	10	illi­	illi­	PROPN
crl-15219	50	11	nois	nois	PROPN
crl-15219	50	12	,	,	PUNCT
crl-15219	50	13	david	david	PROPN
crl-15219	50	14	n.	n.	PROPN
crl-15219	50	15	king	king	PROPN
crl-15219	50	16	and	and	CCONJ
crl-15219	50	17	john	john	PROPN
crl-15219	50	18	c.	c.	PROPN
crl-15219	50	19	ory	ory	PROPN
crl-15219	50	20	found	find	VERB
crl-15219	50	21	that	that	SCONJ
crl-15219	50	22	instructed	instruct	VERB
crl-15219	50	23	students	student	NOUN
crl-15219	50	24	used	use	VERB
crl-15219	50	25	a	a	DET
crl-15219	50	26	wider	wide	ADJ
crl-15219	50	27	variety	variety	NOUN
crl-15219	50	28	of	of	ADP
crl-15219	50	29	sources	source	NOUN
crl-15219	50	30	,	,	PUNCT
crl-15219	50	31	made	make	VERB
crl-15219	50	32	greater	great	ADJ
crl-15219	50	33	use	use	NOUN
crl-15219	50	34	of	of	ADP
crl-15219	50	35	catalogs	catalog	NOUN
crl-15219	50	36	,	,	PUNCT
crl-15219	50	37	and	and	CCONJ
crl-15219	50	38	showed	show	VERB
crl-15219	50	39	more	more	ADJ
crl-15219	50	40	use	use	NOUN
crl-15219	50	41	of	of	ADP
crl-15219	50	42	vari­	vari­	NOUN
crl-15219	50	43	ous	ous	ADJ
crl-15219	50	44	libraries	library	NOUN
crl-15219	50	45	and	and	CCONJ
crl-15219	50	46	services.5	services.5	PROPN
crl-15219	50	47	evaluation	evaluation	NOUN
crl-15219	50	48	of	of	ADP
crl-15219	50	49	the	the	DET
crl-15219	50	50	library	library	NOUN
crl-15219	50	51	instruction	instruction	NOUN
crl-15219	50	52	program	program	NOUN
crl-15219	50	53	at	at	ADP
crl-15219	50	54	the	the	DET
crl-15219	50	55	ohio	ohio	PROPN
crl-15219	50	56	state	state	PROPN
crl-15219	50	57	university	university	PROPN
crl-15219	50	58	showed	show	VERB
crl-15219	50	59	that	that	SCONJ
crl-15219	50	60	in­	in­	NUM
crl-15219	50	61	struction	struction	NOUN
crl-15219	50	62	produced	produce	VERB
crl-15219	50	63	significant	significant	ADJ
crl-15219	50	64	improve­	improve­	ADJ
crl-15219	50	65	ments	ment	NOUN
crl-15219	50	66	in	in	ADP
crl-15219	50	67	students	student	NOUN
crl-15219	50	68	’	'	PUNCT
crl-15219	50	69	tested	test	VERB
crl-15219	50	70	library	library	NOUN
crl-15219	50	71	knowl­	knowl­	PROPN
crl-15219	50	72	edge	edge	NOUN
crl-15219	50	73	and	and	CCONJ
crl-15219	50	74	use.6	use.6	PROPN
crl-15219	50	75	in	in	ADP
crl-15219	50	76	a	a	DET
crl-15219	50	77	common	common	ADJ
crl-15219	50	78	approach	approach	NOUN
crl-15219	50	79	to	to	ADP
crl-15219	50	80	evaluating	evaluate	VERB
crl-15219	50	81	library	library	NOUN
crl-15219	50	82	instruction	instruction	NOUN
crl-15219	50	83	,	,	PUNCT
crl-15219	50	84	patricia	patricia	PROPN
crl-15219	50	85	daragan	daragan	PROPN
crl-15219	50	86	and	and	CCONJ
crl-15219	50	87	gwendolyn	gwendolyn	PROPN
crl-15219	50	88	stevens	steven	NOUN
crl-15219	50	89	used	use	VERB
crl-15219	50	90	preand	preand	NOUN
crl-15219	50	91	posttest	postt	ADJ
crl-15219	50	92	measures	measure	NOUN
crl-15219	50	93	to	to	PART
crl-15219	50	94	assess	assess	VERB
crl-15219	50	95	the	the	DET
crl-15219	50	96	library	library	NOUN
crl-15219	50	97	knowledge	knowledge	NOUN
crl-15219	50	98	and	and	CCONJ
crl-15219	50	99	skills	skill	NOUN
crl-15219	50	100	of	of	ADP
crl-15219	50	101	cadets	cadet	NOUN
crl-15219	50	102	at	at	ADP
crl-15219	50	103	the	the	DET
crl-15219	50	104	u.s	u.s	PROPN
crl-15219	50	105	.	.	PROPN
crl-15219	50	106	coast	coast	PROPN
crl-15219	50	107	guard	guard	PROPN
crl-15219	50	108	academy	academy	PROPN
crl-15219	50	109	,	,	PUNCT
crl-15219	50	110	and	and	CCONJ
crl-15219	50	111	con­	con­	PROPN
crl-15219	50	112	cluded	clude	VERB
crl-15219	50	113	that	that	SCONJ
crl-15219	50	114	instruction	instruction	NOUN
crl-15219	50	115	increased	increase	VERB
crl-15219	50	116	stu­	stu­	PROPN
crl-15219	50	117	dents	dent	NOUN
crl-15219	50	118	’	’	PART
crl-15219	50	119	levels	level	NOUN
crl-15219	50	120	of	of	ADP
crl-15219	50	121	information	information	NOUN
crl-15219	50	122	literacy	literacy	NOUN
crl-15219	50	123	and	and	CCONJ
crl-15219	50	124	narrowed	narrow	VERB
crl-15219	50	125	the	the	DET
crl-15219	50	126	range	range	NOUN
crl-15219	50	127	of	of	ADP
crl-15219	50	128	information	information	NOUN
crl-15219	50	129	lit­	lit­	NOUN
crl-15219	50	130	eracy	eracy	NOUN
crl-15219	50	131	among	among	ADP
crl-15219	50	132	incoming	incoming	ADJ
crl-15219	50	133	cadets.7	cadets.7	NOUN
crl-15219	50	134	some	some	DET
crl-15219	50	135	studies	study	NOUN
crl-15219	50	136	have	have	AUX
crl-15219	50	137	compared	compare	VERB
crl-15219	50	138	different	different	ADJ
crl-15219	50	139	instructional	instructional	ADJ
crl-15219	50	140	methods	method	NOUN
crl-15219	50	141	and	and	CCONJ
crl-15219	50	142	objectively	objectively	ADV
crl-15219	50	143	evaluated	evaluate	VERB
crl-15219	50	144	their	their	PRON
crl-15219	50	145	relative	relative	ADJ
crl-15219	50	146	effectiveness	effectiveness	NOUN
crl-15219	50	147	.	.	PUNCT
crl-15219	51	1	at	at	ADP
crl-15219	51	2	southeastern	southeastern	PROPN
crl-15219	51	3	oklahoma	oklahoma	PROPN
crl-15219	51	4	state	state	PROPN
crl-15219	51	5	university	university	PROPN
crl-15219	51	6	,	,	PUNCT
crl-15219	51	7	four	four	NUM
crl-15219	51	8	groups	group	NOUN
crl-15219	51	9	of	of	ADP
crl-15219	51	10	students	student	NOUN
crl-15219	51	11	each	each	PRON
crl-15219	51	12	received	receive	VERB
crl-15219	51	13	a	a	DET
crl-15219	51	14	different	different	ADJ
crl-15219	51	15	method	method	NOUN
crl-15219	51	16	of	of	ADP
crl-15219	51	17	cd	cd	PROPN
crl-15219	51	18	-	-	PUNCT
crl-15219	51	19	rom	rom	NOUN
crl-15219	51	20	instruction	instruction	NOUN
crl-15219	51	21	,	,	PUNCT
crl-15219	51	22	then	then	ADV
crl-15219	51	23	used	use	VERB
crl-15219	51	24	psyclit	psyclit	NOUN
crl-15219	51	25	to	to	PART
crl-15219	51	26	complete	complete	VERB
crl-15219	51	27	test	test	NOUN
crl-15219	51	28	assign­	assign­	NOUN
crl-15219	51	29	ments	ment	NOUN
crl-15219	51	30	that	that	PRON
crl-15219	51	31	measured	measure	VERB
crl-15219	51	32	searching	search	VERB
crl-15219	51	33	skills.8	skills.8	PROPN
crl-15219	51	34	patricia	patricia	PROPN
crl-15219	51	35	f.	f.	PROPN
crl-15219	51	36	vander	vander	PROPN
crl-15219	51	37	meer	meer	PROPN
crl-15219	51	38	and	and	CCONJ
crl-15219	51	39	galen	galen	PROPN
crl-15219	51	40	e.	e.	PROPN
crl-15219	51	41	rike	rike	PROPN
crl-15219	51	42	studied	study	VERB
crl-15219	51	43	the	the	DET
crl-15219	51	44	effectiveness	effectiveness	NOUN
crl-15219	51	45	of	of	ADP
crl-15219	51	46	a	a	DET
crl-15219	51	47	new	new	ADJ
crl-15219	51	48	multi­	multi­	NOUN
crl-15219	51	49	media	medium	NOUN
crl-15219	51	50	self	self	NOUN
crl-15219	51	51	-	-	PUNCT
crl-15219	51	52	instructional	instructional	ADJ
crl-15219	51	53	tutorial	tutorial	NOUN
crl-15219	51	54	com­	com­	NOUN
crl-15219	51	55	pared	pare	VERB
crl-15219	51	56	with	with	ADP
crl-15219	51	57	the	the	DET
crl-15219	51	58	traditional	traditional	ADJ
crl-15219	51	59	method	method	NOUN
crl-15219	51	60	(	(	PUNCT
crl-15219	51	61	a	a	DET
crl-15219	51	62	workbook	workbook	NOUN
crl-15219	51	63	and	and	CCONJ
crl-15219	51	64	librarian	librarian	ADJ
crl-15219	51	65	introduction	introduction	NOUN
crl-15219	51	66	)	)	PUNCT
crl-15219	51	67	and	and	CCONJ
crl-15219	51	68	found	find	VERB
crl-15219	51	69	higher	high	ADJ
crl-15219	51	70	posttest	postt	ADJ
crl-15219	51	71	scores	score	NOUN
crl-15219	51	72	for	for	ADP
crl-15219	51	73	both	both	DET
crl-15219	51	74	groups	group	NOUN
crl-15219	51	75	,	,	PUNCT
crl-15219	51	76	but	but	CCONJ
crl-15219	51	77	no	no	DET
crl-15219	51	78	significant	significant	ADJ
crl-15219	51	79	differences	difference	NOUN
crl-15219	51	80	in	in	ADP
crl-15219	51	81	effectiveness.9	effectiveness.9	PROPN
crl-15219	51	82	although	although	SCONJ
crl-15219	51	83	some	some	PRON
crl-15219	51	84	looked	look	VERB
crl-15219	51	85	at	at	ADP
crl-15219	51	86	student	student	NOUN
crl-15219	51	87	satisfaction	satisfaction	NOUN
crl-15219	51	88	with	with	ADP
crl-15219	51	89	the	the	DET
crl-15219	51	90	instruction	instruction	NOUN
crl-15219	51	91	sessions	session	NOUN
crl-15219	51	92	or	or	CCONJ
crl-15219	51	93	programs	program	NOUN
crl-15219	51	94	,	,	PUNCT
crl-15219	51	95	none	none	NOUN
crl-15219	51	96	focused	focus	VERB
crl-15219	51	97	on	on	ADP
crl-15219	51	98	the	the	DET
crl-15219	51	99	relationship	relationship	NOUN
crl-15219	51	100	between	between	ADP
crl-15219	51	101	instruc­	instruc­	PROPN
crl-15219	51	102	tion	tion	NOUN
crl-15219	51	103	and	and	CCONJ
crl-15219	51	104	the	the	DET
crl-15219	51	105	library	library	NOUN
crl-15219	51	106	service	service	NOUN
crl-15219	51	107	as	as	ADP
crl-15219	51	108	a	a	DET
crl-15219	51	109	whole	whole	NOUN
crl-15219	51	110	.	.	PUNCT
crl-15219	52	1	some	some	DET
crl-15219	52	2	studies	study	NOUN
crl-15219	52	3	combined	combine	VERB
crl-15219	52	4	objective	objective	ADJ
crl-15219	52	5	ap­	ap­	NOUN
crl-15219	52	6	proaches	proache	NOUN
crl-15219	52	7	.	.	PUNCT
crl-15219	53	1	for	for	ADP
crl-15219	53	2	example	example	NOUN
crl-15219	53	3	,	,	PUNCT
crl-15219	53	4	trudi	trudi	PROPN
crl-15219	53	5	e.	e.	PROPN
crl-15219	53	6	jacobson	jacobson	PROPN
crl-15219	53	7	and	and	CCONJ
crl-15219	53	8	janice	janice	PROPN
crl-15219	53	9	g.	g.	PROPN
crl-15219	53	10	newkirk	newkirk	PROPN
crl-15219	53	11	used	use	VERB
crl-15219	53	12	question­	question­	PROPN
crl-15219	53	13	naires	naire	NOUN
crl-15219	53	14	and	and	CCONJ
crl-15219	53	15	examined	examine	VERB
crl-15219	53	16	printouts	printout	NOUN
crl-15219	53	17	of	of	ADP
crl-15219	53	18	search	search	NOUN
crl-15219	53	19	strategies	strategy	NOUN
crl-15219	53	20	to	to	PART
crl-15219	53	21	measure	measure	VERB
crl-15219	53	22	the	the	DET
crl-15219	53	23	impact	impact	NOUN
crl-15219	53	24	of	of	ADP
crl-15219	53	25	librar­	librar­	ADJ
crl-15219	53	26	ian	ian	ADJ
crl-15219	53	27	instruction	instruction	NOUN
crl-15219	53	28	and	and	CCONJ
crl-15219	53	29	assistance	assistance	NOUN
crl-15219	53	30	on	on	ADP
crl-15219	53	31	students	student	NOUN
crl-15219	53	32	’	’	PART
crl-15219	53	33	cd	cd	PROPN
crl-15219	53	34	-	-	PUNCT
crl-15219	53	35	rom	rom	NOUN
crl-15219	53	36	search	search	NOUN
crl-15219	53	37	proficiency	proficiency	NOUN
crl-15219	53	38	.	.	PUNCT
crl-15219	54	1	10	10	NUM
crl-15219	54	2	they	they	PRON
crl-15219	54	3	found	find	VERB
crl-15219	54	4	some	some	DET
crl-15219	54	5	evidence	evidence	NOUN
crl-15219	54	6	that	that	SCONJ
crl-15219	54	7	instruction	instruction	NOUN
crl-15219	54	8	or	or	CCONJ
crl-15219	54	9	assistance	assistance	NOUN
crl-15219	54	10	had	have	AUX
crl-15219	54	11	a	a	DET
crl-15219	54	12	positive	positive	ADJ
crl-15219	54	13	effect	effect	NOUN
crl-15219	54	14	on	on	ADP
crl-15219	54	15	cd­	cd­	PROPN
crl-15219	54	16	rom	rom	ADP
crl-15219	54	17	searching	search	VERB
crl-15219	54	18	skill	skill	NOUN
crl-15219	54	19	level	level	NOUN
crl-15219	54	20	,	,	PUNCT
crl-15219	54	21	and	and	CCONJ
crl-15219	54	22	a	a	DET
crl-15219	54	23	major­	major­	PROPN
crl-15219	54	24	ity	ity	NOUN
crl-15219	54	25	of	of	ADP
crl-15219	54	26	students	student	NOUN
crl-15219	54	27	also	also	ADV
crl-15219	54	28	reported	report	VERB
crl-15219	54	29	that	that	SCONJ
crl-15219	54	30	their	their	PRON
crl-15219	54	31	search	search	NOUN
crl-15219	54	32	results	result	NOUN
crl-15219	54	33	were	be	AUX
crl-15219	54	34	“	"	PUNCT
crl-15219	54	35	valuable	valuable	ADJ
crl-15219	54	36	,	,	PUNCT
crl-15219	54	37	”	"	PUNCT
crl-15219	54	38	which	which	PRON
crl-15219	54	39	the	the	DET
crl-15219	54	40	authors	author	NOUN
crl-15219	54	41	referred	refer	VERB
crl-15219	54	42	to	to	ADP
crl-15219	54	43	as	as	ADP
crl-15219	54	44	“	"	PUNCT
crl-15219	54	45	high	high	ADJ
crl-15219	54	46	satisfaction	satisfaction	NOUN
crl-15219	54	47	level	level	NOUN
crl-15219	54	48	.	.	PUNCT
crl-15219	54	49	”	"	PUNCT
crl-15219	55	1	evaluation	evaluation	NOUN
crl-15219	55	2	using	use	VERB
crl-15219	55	3	subjective	subjective	ADJ
crl-15219	55	4	measures	measure	NOUN
crl-15219	55	5	effects	effect	NOUN
crl-15219	55	6	of	of	ADP
crl-15219	55	7	instruction	instruction	NOUN
crl-15219	55	8	on	on	ADP
crl-15219	55	9	measurable	measurable	ADJ
crl-15219	55	10	skills	skill	NOUN
crl-15219	55	11	or	or	CCONJ
crl-15219	55	12	knowledge	knowledge	NOUN
crl-15219	55	13	has	have	AUX
crl-15219	55	14	not	not	PART
crl-15219	55	15	been	be	AUX
crl-15219	55	16	the	the	DET
crl-15219	55	17	only	only	ADJ
crl-15219	55	18	fo­	fo­	PROPN
crl-15219	55	19	cus	cus	NOUN
crl-15219	55	20	of	of	ADP
crl-15219	55	21	studies	study	NOUN
crl-15219	55	22	;	;	PUNCT
crl-15219	55	23	many	many	ADJ
crl-15219	55	24	studies	study	NOUN
crl-15219	55	25	also	also	ADV
crl-15219	55	26	have	have	AUX
crl-15219	55	27	evaluated	evaluate	VERB
crl-15219	55	28	subjective	subjective	ADJ
crl-15219	55	29	factors	factor	NOUN
crl-15219	55	30	such	such	ADJ
crl-15219	55	31	as	as	ADP
crl-15219	55	32	stu­	stu­	PROPN
crl-15219	55	33	dents	dents	PROPN
crl-15219	55	34	’	’	PART
crl-15219	55	35	comfort	comfort	NOUN
crl-15219	55	36	level	level	NOUN
crl-15219	55	37	in	in	ADP
crl-15219	55	38	the	the	DET
crl-15219	55	39	library	library	NOUN
crl-15219	55	40	or	or	CCONJ
crl-15219	55	41	con­	con­	PROPN
crl-15219	55	42	fidence	fidence	NOUN
crl-15219	55	43	in	in	ADP
crl-15219	55	44	their	their	PRON
crl-15219	55	45	library	library	NOUN
crl-15219	55	46	skills	skill	NOUN
crl-15219	55	47	.	.	PUNCT
crl-15219	56	1	in	in	ADP
crl-15219	56	2	addition	addition	NOUN
crl-15219	56	3	,	,	PUNCT
crl-15219	56	4	several	several	ADJ
crl-15219	56	5	studies	study	NOUN
crl-15219	56	6	addressed	address	VERB
crl-15219	56	7	the	the	DET
crl-15219	56	8	degree	degree	NOUN
crl-15219	56	9	to	to	PART
crl-15219	56	10	which	which	PRON
crl-15219	56	11	student	student	NOUN
crl-15219	56	12	attitudes	attitude	NOUN
crl-15219	56	13	toward	toward	ADP
crl-15219	56	14	,	,	PUNCT
crl-15219	56	15	and	and	CCONJ
crl-15219	56	16	per­	per­	NOUN
crl-15219	56	17	ceptions	ception	NOUN
crl-15219	56	18	of	of	ADP
crl-15219	56	19	,	,	PUNCT
crl-15219	56	20	the	the	DET
crl-15219	56	21	library	library	NOUN
crl-15219	56	22	have	have	AUX
crl-15219	56	23	changed	change	VERB
crl-15219	56	24	fol­	fol­	NOUN
crl-15219	56	25	lowing	lowing	NOUN
crl-15219	56	26	library	library	NOUN
crl-15219	56	27	instr	instr	PROPN
crl-15219	56	28	uction	uction	PROPN
crl-15219	56	29	and/or	and/or	CCONJ
crl-15219	56	30	whether	whether	SCONJ
crl-15219	56	31	the	the	DET
crl-15219	56	32	students	student	NOUN
crl-15219	56	33	were	be	AUX
crl-15219	56	34	satisfied	satisfied	ADJ
crl-15219	56	35	with	with	ADP
crl-15219	56	36	instruction	instruction	NOUN
crl-15219	56	37	.	.	PUNCT
crl-15219	57	1	the	the	DET
crl-15219	57	2	usual	usual	ADJ
crl-15219	57	3	objective	objective	NOUN
crl-15219	57	4	of	of	ADP
crl-15219	57	5	such	such	ADJ
crl-15219	57	6	studies	study	NOUN
crl-15219	57	7	was	be	AUX
crl-15219	57	8	to	to	PART
crl-15219	57	9	determine	determine	VERB
crl-15219	57	10	patron	patron	NOUN
crl-15219	57	11	shortterm	shortterm	NOUN
crl-15219	57	12	response	response	NOUN
crl-15219	57	13	specifically	specifically	ADV
crl-15219	57	14	to	to	ADP
crl-15219	57	15	the	the	DET
crl-15219	57	16	instruc­	instruc­	PROPN
crl-15219	57	17	http	http	PROPN
crl-15219	57	18	:	:	PUNCT
crl-15219	57	19	proficiency.10	proficiency.10	NOUN
crl-15219	57	20	effects	effect	NOUN
crl-15219	57	21	of	of	ADP
crl-15219	57	22	library	library	NOUN
crl-15219	57	23	instruction	instruction	NOUN
crl-15219	57	24	325	325	NUM
crl-15219	57	25	tion	tion	NOUN
crl-15219	57	26	.	.	PUNCT
crl-15219	58	1	the	the	DET
crl-15219	58	2	focus	focus	NOUN
crl-15219	58	3	on	on	ADP
crl-15219	58	4	subjective	subjective	ADJ
crl-15219	58	5	evaluations	evaluation	NOUN
crl-15219	58	6	of	of	ADP
crl-15219	58	7	library	library	NOUN
crl-15219	58	8	instruction	instruction	NOUN
crl-15219	58	9	presumably	presumably	ADV
crl-15219	58	10	is	be	AUX
crl-15219	58	11	the	the	DET
crl-15219	58	12	result	result	NOUN
crl-15219	58	13	of	of	ADP
crl-15219	58	14	a	a	DET
crl-15219	58	15	growing	grow	VERB
crl-15219	58	16	recognition	recognition	NOUN
crl-15219	58	17	among	among	ADP
crl-15219	58	18	librarians	librarian	NOUN
crl-15219	58	19	that	that	SCONJ
crl-15219	58	20	“	"	PUNCT
crl-15219	58	21	evaluation	evaluation	NOUN
crl-15219	58	22	of	of	ADP
crl-15219	58	23	library	library	NOUN
crl-15219	58	24	ser­	ser­	PROPN
crl-15219	58	25	vice	vice	NOUN
crl-15219	58	26	quality	quality	NOUN
crl-15219	58	27	is	be	AUX
crl-15219	58	28	based	base	VERB
crl-15219	58	29	on	on	ADP
crl-15219	58	30	customer	customer	NOUN
crl-15219	58	31	percep­	percep­	PROPN
crl-15219	58	32	tion	tion	NOUN
crl-15219	58	33	.	.	PUNCT
crl-15219	59	1	”11	”11	PROPN
crl-15219	59	2	jacobson	jacobson	PROPN
crl-15219	59	3	and	and	CCONJ
crl-15219	59	4	newkirk	newkirk	PROPN
crl-15219	59	5	acknowl­	acknowl­	PROPN
crl-15219	59	6	edged	edge	VERB
crl-15219	59	7	that	that	SCONJ
crl-15219	59	8	whether	whether	SCONJ
crl-15219	59	9	or	or	CCONJ
crl-15219	59	10	not	not	PART
crl-15219	59	11	instruction	instruction	NOUN
crl-15219	59	12	produces	produce	VERB
crl-15219	59	13	increases	increase	NOUN
crl-15219	59	14	in	in	ADP
crl-15219	59	15	skills	skill	NOUN
crl-15219	59	16	,	,	PUNCT
crl-15219	59	17	“	"	PUNCT
crl-15219	59	18	if	if	SCONJ
crl-15219	59	19	students	student	NOUN
crl-15219	59	20	learn	learn	VERB
crl-15219	59	21	little	little	ADJ
crl-15219	59	22	but	but	CCONJ
crl-15219	59	23	become	become	VERB
crl-15219	59	24	comfortable	comfortable	ADJ
crl-15219	59	25	with	with	ADP
crl-15219	59	26	cd	cd	PROPN
crl-15219	59	27	-	-	PUNCT
crl-15219	59	28	rom	rom	NOUN
crl-15219	59	29	technology	technology	NOUN
crl-15219	59	30	or	or	CCONJ
crl-15219	59	31	with	with	ADP
crl-15219	59	32	the	the	DET
crl-15219	59	33	library	library	NOUN
crl-15219	59	34	in	in	ADP
crl-15219	59	35	general	general	ADJ
crl-15219	59	36	,	,	PUNCT
crl-15219	59	37	our	our	PRON
crl-15219	59	38	work	work	NOUN
crl-15219	59	39	is	be	AUX
crl-15219	59	40	clearly	clearly	ADV
crl-15219	59	41	purpose­	purpose­	NOUN
crl-15219	59	42	ful	ful	ADJ
crl-15219	59	43	.	.	PUNCT
crl-15219	59	44	”12	”12	PUNCT
crl-15219	60	1	a	a	DET
crl-15219	60	2	study	study	NOUN
crl-15219	60	3	at	at	ADP
crl-15219	60	4	southern	southern	PROPN
crl-15219	60	5	illinois	illinois	PROPN
crl-15219	60	6	university	university	PROPN
crl-15219	60	7	evaluated	evaluate	VERB
crl-15219	60	8	student	student	NOUN
crl-15219	60	9	“	"	PUNCT
crl-15219	60	10	appreciation	appreciation	NOUN
crl-15219	60	11	”	"	PUNCT
crl-15219	60	12	of	of	ADP
crl-15219	60	13	(	(	PUNCT
crl-15219	60	14	i.e.	i.e.	X
crl-15219	60	15	,	,	PUNCT
crl-15219	60	16	“	"	PUNCT
crl-15219	60	17	satisfaction	satisfaction	NOUN
crl-15219	60	18	”	"	PUNCT
crl-15219	60	19	with	with	ADP
crl-15219	60	20	)	)	PUNCT
crl-15219	60	21	a	a	DET
crl-15219	60	22	full	full	ADJ
crl-15219	60	23	-	-	PUNCT
crl-15219	60	24	term	term	NOUN
crl-15219	60	25	,	,	PUNCT
crl-15219	60	26	one	one	NUM
crl-15219	60	27	-	-	PUNCT
crl-15219	60	28	credit	credit	NOUN
crl-15219	60	29	course	course	NOUN
crl-15219	60	30	of	of	ADP
crl-15219	60	31	bibliographic	bibliographic	ADJ
crl-15219	60	32	instruction	instruction	NOUN
crl-15219	60	33	,	,	PUNCT
crl-15219	60	34	sug­	sug­	NOUN
crl-15219	60	35	gesting	gesting	NOUN
crl-15219	60	36	that	that	SCONJ
crl-15219	60	37	the	the	DET
crl-15219	60	38	course	course	NOUN
crl-15219	60	39	produced	produce	VERB
crl-15219	60	40	a	a	DET
crl-15219	60	41	higher	high	ADJ
crl-15219	60	42	comfort	comfort	NOUN
crl-15219	60	43	level	level	NOUN
crl-15219	60	44	and	and	CCONJ
crl-15219	60	45	confidence	confidence	NOUN
crl-15219	60	46	in	in	ADP
crl-15219	60	47	library	library	NOUN
crl-15219	60	48	skills	skill	NOUN
crl-15219	60	49	among	among	ADP
crl-15219	60	50	upper	upper	ADJ
crl-15219	60	51	-	-	PUNCT
crl-15219	60	52	class	class	NOUN
crl-15219	60	53	students.13	students.13	NOUN
crl-15219	60	54	penelope	penelope	PROPN
crl-15219	60	55	pearson	pearson	PROPN
crl-15219	60	56	and	and	CCONJ
crl-15219	60	57	virginia	virginia	PROPN
crl-15219	60	58	tiefel	tiefel	PROPN
crl-15219	60	59	used	use	VERB
crl-15219	60	60	subjective	subjective	ADJ
crl-15219	60	61	questions	question	NOUN
crl-15219	60	62	to	to	PART
crl-15219	60	63	measure	measure	VERB
crl-15219	60	64	changes	change	NOUN
crl-15219	60	65	in	in	ADP
crl-15219	60	66	attitudes	attitude	NOUN
crl-15219	60	67	toward	toward	ADP
crl-15219	60	68	and	and	CCONJ
crl-15219	60	69	use	use	NOUN
crl-15219	60	70	of	of	ADP
crl-15219	60	71	libraries	library	NOUN
crl-15219	60	72	among	among	ADP
crl-15219	60	73	ohio	ohio	PROPN
crl-15219	60	74	state	state	PROPN
crl-15219	60	75	university	university	PROPN
crl-15219	60	76	(	(	PUNCT
crl-15219	60	77	osu	osu	PROPN
crl-15219	60	78	)	)	PUNCT
crl-15219	60	79	stu­	stu­	PROPN
crl-15219	60	80	dents	dent	NOUN
crl-15219	60	81	,	,	PUNCT
crl-15219	60	82	and	and	CCONJ
crl-15219	60	83	an	an	DET
crl-15219	60	84	independent	independent	ADJ
crl-15219	60	85	osu	osu	NOUN
crl-15219	60	86	poll	poll	NOUN
crl-15219	60	87	con­	con­	PROPN
crl-15219	60	88	curred	curre	VERB
crl-15219	60	89	with	with	ADP
crl-15219	60	90	the	the	DET
crl-15219	60	91	library	library	NOUN
crl-15219	60	92	’s	’s	PART
crl-15219	60	93	conclusion	conclusion	NOUN
crl-15219	60	94	that	that	SCONJ
crl-15219	60	95	positive	positive	ADJ
crl-15219	60	96	increases	increase	NOUN
crl-15219	60	97	were	be	AUX
crl-15219	60	98	related	relate	VERB
crl-15219	60	99	to	to	ADP
crl-15219	60	100	the	the	DET
crl-15219	60	101	li­	li­	PROPN
crl-15219	60	102	brary	brary	PROPN
crl-15219	60	103	instruction	instruction	NOUN
crl-15219	60	104	program.14	program.14	PROPN
crl-15219	60	105	subsequent	subsequent	ADJ
crl-15219	60	106	evaluation	evaluation	NOUN
crl-15219	60	107	confirmed	confirm	VERB
crl-15219	60	108	that	that	SCONJ
crl-15219	60	109	the	the	DET
crl-15219	60	110	osu	osu	PROPN
crl-15219	60	111	library	library	PROPN
crl-15219	60	112	instruction	instruction	NOUN
crl-15219	60	113	program	program	NOUN
crl-15219	60	114	improved	improve	VERB
crl-15219	60	115	student	student	NOUN
crl-15219	60	116	attitudes	attitude	NOUN
crl-15219	60	117	toward	toward	ADP
crl-15219	60	118	librarians	librarians	PROPN
crl-15219	60	119	and	and	CCONJ
crl-15219	60	120	library	library	PROPN
crl-15219	60	121	services.15	services.15	PROPN
crl-15219	60	122	evaluation	evaluation	NOUN
crl-15219	60	123	of	of	ADP
crl-15219	60	124	a	a	DET
crl-15219	60	125	freshman	freshman	NOUN
crl-15219	60	126	li­	li­	NOUN
crl-15219	60	127	brary	brary	ADJ
crl-15219	60	128	instruction	instruction	NOUN
crl-15219	60	129	program	program	NOUN
crl-15219	60	130	at	at	ADP
crl-15219	60	131	north	north	PROPN
crl-15219	60	132	park	park	PROPN
crl-15219	60	133	university	university	PROPN
crl-15219	60	134	suggested	suggest	VERB
crl-15219	60	135	that	that	SCONJ
crl-15219	60	136	students	student	NOUN
crl-15219	60	137	’	'	PUNCT
crl-15219	60	138	con­	con­	PROPN
crl-15219	60	139	fidence	fidence	NOUN
crl-15219	60	140	in	in	ADP
crl-15219	60	141	their	their	PRON
crl-15219	60	142	library	library	NOUN
crl-15219	60	143	skills	skill	NOUN
crl-15219	60	144	and	and	CCONJ
crl-15219	60	145	useful­	useful­	ADJ
crl-15219	60	146	ness	ness	NOUN
crl-15219	60	147	of	of	ADP
crl-15219	60	148	the	the	DET
crl-15219	60	149	instruction	instruction	NOUN
crl-15219	60	150	increased	increase	VERB
crl-15219	60	151	with	with	ADP
crl-15219	60	152	the	the	DET
crl-15219	60	153	program	program	NOUN
crl-15219	60	154	’s	’s	PART
crl-15219	60	155	new	new	ADJ
crl-15219	60	156	focus	focus	NOUN
crl-15219	60	157	on	on	ADP
crl-15219	60	158	learning	learn	VERB
crl-15219	60	159	styles.16	styles.16	PROPN
crl-15219	60	160	researchers	researcher	NOUN
crl-15219	60	161	at	at	ADP
crl-15219	60	162	illinois	illinois	PROPN
crl-15219	60	163	state	state	PROPN
crl-15219	60	164	university	university	PROPN
crl-15219	60	165	used	use	VERB
crl-15219	60	166	student	student	NOUN
crl-15219	60	167	“	"	PUNCT
crl-15219	60	168	user	user	NOUN
crl-15219	60	169	panels	panel	NOUN
crl-15219	60	170	”	"	PUNCT
crl-15219	60	171	to	to	PART
crl-15219	60	172	evaluate	evaluate	VERB
crl-15219	60	173	in­	in­	PRON
crl-15219	60	174	tegrated	tegrated	ADJ
crl-15219	60	175	library	library	NOUN
crl-15219	60	176	instruction	instruction	NOUN
crl-15219	60	177	and	and	CCONJ
crl-15219	60	178	discov­	discov­	NOUN
crl-15219	60	179	ered	ere	VERB
crl-15219	60	180	that	that	SCONJ
crl-15219	60	181	the	the	DET
crl-15219	60	182	library	library	NOUN
crl-15219	60	183	instruction	instruction	NOUN
crl-15219	60	184	program	program	NOUN
crl-15219	60	185	may	may	AUX
crl-15219	60	186	not	not	PART
crl-15219	60	187	be	be	AUX
crl-15219	60	188	producing	produce	VERB
crl-15219	60	189	significant	significant	ADJ
crl-15219	60	190	effects	effect	NOUN
crl-15219	60	191	on	on	ADP
crl-15219	60	192	students	student	NOUN
crl-15219	60	193	in	in	ADP
crl-15219	60	194	the	the	DET
crl-15219	60	195	general	general	ADJ
crl-15219	60	196	education	education	NOUN
crl-15219	60	197	gate­	gate­	DET
crl-15219	60	198	way	way	NOUN
crl-15219	60	199	course.17	course.17	NOUN
crl-15219	60	200	evaluation	evaluation	NOUN
crl-15219	60	201	combining	combine	VERB
crl-15219	60	202	both	both	CCONJ
crl-15219	60	203	objective	objective	ADJ
crl-15219	60	204	and	and	CCONJ
crl-15219	60	205	subjective	subjective	ADJ
crl-15219	60	206	measures	measure	NOUN
crl-15219	60	207	in	in	ADP
crl-15219	60	208	addition	addition	NOUN
crl-15219	60	209	to	to	ADP
crl-15219	60	210	the	the	DET
crl-15219	60	211	johns	johns	PROPN
crl-15219	60	212	hopkins	hopkins	PROPN
crl-15219	60	213	study	study	PROPN
crl-15219	60	214	cited	cite	VERB
crl-15219	60	215	earlier,18	earlier,18	NOUN
crl-15219	60	216	many	many	ADJ
crl-15219	60	217	studies	study	NOUN
crl-15219	60	218	have	have	AUX
crl-15219	60	219	used	use	VERB
crl-15219	60	220	a	a	DET
crl-15219	60	221	combination	combination	NOUN
crl-15219	60	222	of	of	ADP
crl-15219	60	223	objective	objective	ADJ
crl-15219	60	224	and	and	CCONJ
crl-15219	60	225	subjective	subjective	ADJ
crl-15219	60	226	measures	measure	NOUN
crl-15219	60	227	to	to	PART
crl-15219	60	228	evaluate	evaluate	VERB
crl-15219	60	229	instruction	instruction	NOUN
crl-15219	60	230	.	.	PUNCT
crl-15219	61	1	al­	al­	PROPN
crl-15219	61	2	though	though	SCONJ
crl-15219	61	3	some	some	PRON
crl-15219	61	4	may	may	AUX
crl-15219	61	5	see	see	VERB
crl-15219	61	6	these	these	DET
crl-15219	61	7	two	two	NUM
crl-15219	61	8	perspec­	perspec­	NOUN
crl-15219	61	9	tives	tive	NOUN
crl-15219	61	10	and	and	CCONJ
crl-15219	61	11	their	their	PRON
crl-15219	61	12	associated	associate	VERB
crl-15219	61	13	methodologies	methodology	NOUN
crl-15219	61	14	as	as	ADP
crl-15219	61	15	being	be	AUX
crl-15219	61	16	at	at	ADP
crl-15219	61	17	least	least	ADJ
crl-15219	61	18	somewhat	somewhat	ADV
crl-15219	61	19	at	at	ADP
crl-15219	61	20	odds	odd	NOUN
crl-15219	61	21	,	,	PUNCT
crl-15219	61	22	it	it	PRON
crl-15219	61	23	is	be	AUX
crl-15219	61	24	important	important	ADJ
crl-15219	61	25	to	to	PART
crl-15219	61	26	recognize	recognize	VERB
crl-15219	61	27	that	that	SCONJ
crl-15219	61	28	each	each	DET
crl-15219	61	29	perspec­	perspec­	NOUN
crl-15219	61	30	tive	tive	NOUN
crl-15219	61	31	can	can	AUX
crl-15219	61	32	contribute	contribute	VERB
crl-15219	61	33	to	to	ADP
crl-15219	61	34	the	the	DET
crl-15219	61	35	evaluation	evaluation	NOUN
crl-15219	61	36	and	and	CCONJ
crl-15219	61	37	ultimate	ultimate	ADJ
crl-15219	61	38	improvement	improvement	NOUN
crl-15219	61	39	of	of	ADP
crl-15219	61	40	library	library	NOUN
crl-15219	61	41	instruc­	instruc­	PROPN
crl-15219	61	42	tion	tion	NOUN
crl-15219	61	43	as	as	ADV
crl-15219	61	44	well	well	ADV
crl-15219	61	45	as	as	ADP
crl-15219	61	46	other	other	ADJ
crl-15219	61	47	programs	program	NOUN
crl-15219	61	48	.	.	PUNCT
crl-15219	62	1	king	king	NOUN
crl-15219	62	2	and	and	CCONJ
crl-15219	62	3	ory	ory	PROPN
crl-15219	62	4	also	also	ADV
crl-15219	62	5	looked	look	VERB
crl-15219	62	6	at	at	ADP
crl-15219	62	7	changes	change	NOUN
crl-15219	62	8	in	in	ADP
crl-15219	62	9	student	student	NOUN
crl-15219	62	10	perceptions	perception	NOUN
crl-15219	62	11	,	,	PUNCT
crl-15219	62	12	which	which	PRON
crl-15219	62	13	indicated	indicate	VERB
crl-15219	62	14	that	that	SCONJ
crl-15219	62	15	library	library	NOUN
crl-15219	62	16	instruction	instruction	NOUN
crl-15219	62	17	increased	increase	VERB
crl-15219	62	18	stu­	stu­	PROPN
crl-15219	62	19	dents	dent	NOUN
crl-15219	62	20	’	’	PART
crl-15219	62	21	sense	sense	NOUN
crl-15219	62	22	of	of	ADP
crl-15219	62	23	confidence	confidence	NOUN
crl-15219	62	24	and	and	CCONJ
crl-15219	62	25	compe­	compe­	NOUN
crl-15219	62	26	tence	tence	NOUN
crl-15219	62	27	in	in	ADP
crl-15219	62	28	their	their	PRON
crl-15219	62	29	use	use	NOUN
crl-15219	62	30	of	of	ADP
crl-15219	62	31	the	the	DET
crl-15219	62	32	library.19	library.19	NOUN
crl-15219	62	33	a	a	DET
crl-15219	62	34	study	study	NOUN
crl-15219	62	35	of	of	ADP
crl-15219	62	36	library	library	NOUN
crl-15219	62	37	literacy	literacy	NOUN
crl-15219	62	38	of	of	ADP
crl-15219	62	39	undergraduate	undergraduate	ADJ
crl-15219	62	40	stu­	stu­	PROPN
crl-15219	62	41	dents	dent	NOUN
crl-15219	62	42	at	at	ADP
crl-15219	62	43	the	the	DET
crl-15219	62	44	university	university	PROPN
crl-15219	62	45	of	of	ADP
crl-15219	62	46	northern	northern	PROPN
crl-15219	62	47	colo­	colo­	PROPN
crl-15219	62	48	rado	rado	PROPN
crl-15219	62	49	(	(	PUNCT
crl-15219	62	50	unc	unc	PROPN
crl-15219	62	51	)	)	PUNCT
crl-15219	62	52	found	find	VERB
crl-15219	62	53	that	that	SCONJ
crl-15219	62	54	students	student	NOUN
crl-15219	62	55	’	'	PUNCT
crl-15219	62	56	confi­	confi­	NOUN
crl-15219	62	57	dence	dence	NOUN
crl-15219	62	58	levels	level	NOUN
crl-15219	62	59	increased	increase	VERB
crl-15219	62	60	with	with	ADP
crl-15219	62	61	increased	increase	VERB
crl-15219	62	62	ex­	ex­	NOUN
crl-15219	62	63	posure	posure	NOUN
crl-15219	62	64	to	to	ADP
crl-15219	62	65	the	the	DET
crl-15219	62	66	library	library	NOUN
crl-15219	62	67	and	and	CCONJ
crl-15219	62	68	its	its	PRON
crl-15219	62	69	services	service	NOUN
crl-15219	62	70	(	(	PUNCT
crl-15219	62	71	i.e.	i.e.	X
crl-15219	62	72	,	,	PUNCT
crl-15219	62	73	from	from	ADP
crl-15219	62	74	freshman	freshman	NOUN
crl-15219	62	75	to	to	ADP
crl-15219	62	76	senior	senior	ADJ
crl-15219	62	77	years	year	NOUN
crl-15219	62	78	)	)	PUNCT
crl-15219	62	79	,	,	PUNCT
crl-15219	62	80	although	although	SCONJ
crl-15219	62	81	tested	test	VERB
crl-15219	62	82	overall	overall	ADJ
crl-15219	62	83	proficiency	proficiency	NOUN
crl-15219	62	84	did	do	AUX
crl-15219	62	85	not	not	PART
crl-15219	62	86	increase	increase	VERB
crl-15219	62	87	significantly	significantly	ADV
crl-15219	62	88	.	.	PUNCT
crl-15219	63	1	however	however	ADV
crl-15219	63	2	,	,	PUNCT
crl-15219	63	3	only	only	ADV
crl-15219	63	4	seven	seven	NUM
crl-15219	63	5	per­	per­	NOUN
crl-15219	63	6	cent	cent	NOUN
crl-15219	63	7	of	of	ADP
crl-15219	63	8	unc	unc	PROPN
crl-15219	63	9	students	student	NOUN
crl-15219	63	10	believed	believe	VERB
crl-15219	63	11	that	that	SCONJ
crl-15219	63	12	bib­	bib­	DET
crl-15219	63	13	liographic	liographic	ADJ
crl-15219	63	14	instruction	instruction	NOUN
crl-15219	63	15	was	be	AUX
crl-15219	63	16	the	the	DET
crl-15219	63	17	primary	primary	ADJ
crl-15219	63	18	influence	influence	NOUN
crl-15219	63	19	in	in	ADP
crl-15219	63	20	their	their	PRON
crl-15219	63	21	development	development	NOUN
crl-15219	63	22	of	of	ADP
crl-15219	63	23	library	library	PROPN
crl-15219	63	24	skills.20	skills.20	NOUN
crl-15219	63	25	at	at	ADP
crl-15219	63	26	the	the	DET
crl-15219	63	27	university	university	PROPN
crl-15219	63	28	of	of	ADP
crl-15219	63	29	idaho	idaho	PROPN
crl-15219	63	30	,	,	PUNCT
crl-15219	63	31	research­	research­	ADJ
crl-15219	63	32	ers	er	NOUN
crl-15219	63	33	found	find	VERB
crl-15219	63	34	that	that	SCONJ
crl-15219	63	35	library	library	NOUN
crl-15219	63	36	instruction	instruction	NOUN
crl-15219	63	37	can	can	AUX
crl-15219	63	38	in­	in­	VERB
crl-15219	63	39	crease	crease	NOUN
crl-15219	63	40	student	student	NOUN
crl-15219	63	41	knowledge	knowledge	NOUN
crl-15219	63	42	as	as	ADV
crl-15219	63	43	well	well	ADV
crl-15219	63	44	as	as	ADP
crl-15219	63	45	con­	con­	PROPN
crl-15219	63	46	fidence	fidence	NOUN
crl-15219	63	47	level	level	NOUN
crl-15219	63	48	,	,	PUNCT
crl-15219	63	49	regardless	regardless	ADV
crl-15219	63	50	of	of	ADP
crl-15219	63	51	teaching	teach	VERB
crl-15219	63	52	method	method	NOUN
crl-15219	63	53	or	or	CCONJ
crl-15219	63	54	student	student	NOUN
crl-15219	63	55	personality	personality	NOUN
crl-15219	63	56	type.21	type.21	PROPN
crl-15219	63	57	connie	connie	PROPN
crl-15219	63	58	j.	j.	PROPN
crl-15219	63	59	ury	ury	PROPN
crl-15219	63	60	and	and	CCONJ
crl-15219	63	61	terry	terry	PROPN
crl-15219	63	62	l.	l.	PROPN
crl-15219	63	63	king	king	PROPN
crl-15219	63	64	supple­	supple­	PROPN
crl-15219	63	65	mented	mente	VERB
crl-15219	63	66	objective	objective	ADJ
crl-15219	63	67	questionnaire	questionnaire	NOUN
crl-15219	63	68	data	datum	NOUN
crl-15219	63	69	with	with	ADP
crl-15219	63	70	data	datum	NOUN
crl-15219	63	71	from	from	ADP
crl-15219	63	72	focus	focus	NOUN
crl-15219	63	73	groups	group	NOUN
crl-15219	63	74	that	that	PRON
crl-15219	63	75	discovered	discover	VERB
crl-15219	63	76	significant	significant	ADJ
crl-15219	63	77	agreement	agreement	NOUN
crl-15219	63	78	between	between	ADP
crl-15219	63	79	student	student	NOUN
crl-15219	63	80	and	and	CCONJ
crl-15219	63	81	faculty	faculty	NOUN
crl-15219	63	82	perceptions	perception	NOUN
crl-15219	63	83	of	of	ADP
crl-15219	63	84	library	library	NOUN
crl-15219	63	85	instruc­	instruc­	PROPN
crl-15219	63	86	tion	tion	NOUN
crl-15219	63	87	activities.22	activities.22	VERB
crl-15219	63	88	vander	vander	NOUN
crl-15219	63	89	meer	meer	NOUN
crl-15219	63	90	and	and	CCONJ
crl-15219	63	91	rike	rike	NOUN
crl-15219	63	92	used	use	VERB
crl-15219	63	93	attitudinal	attitudinal	ADJ
crl-15219	63	94	questions	question	NOUN
crl-15219	63	95	on	on	ADP
crl-15219	63	96	the	the	DET
crl-15219	63	97	posttest	postt	ADJ
crl-15219	63	98	portion	portion	NOUN
crl-15219	63	99	of	of	ADP
crl-15219	63	100	their	their	PRON
crl-15219	63	101	questionnaires	questionnaire	NOUN
crl-15219	63	102	and	and	CCONJ
crl-15219	63	103	found	find	VERB
crl-15219	63	104	no	no	DET
crl-15219	63	105	significant	significant	ADJ
crl-15219	63	106	differences	difference	NOUN
crl-15219	63	107	between	between	ADP
crl-15219	63	108	stu­	stu­	NOUN
crl-15219	63	109	dent	dent	ADJ
crl-15219	63	110	ratings	rating	NOUN
crl-15219	63	111	of	of	ADP
crl-15219	63	112	the	the	DET
crl-15219	63	113	traditional	traditional	ADJ
crl-15219	63	114	and	and	CCONJ
crl-15219	63	115	new	new	ADJ
crl-15219	63	116	instruction	instruction	NOUN
crl-15219	63	117	methods.23	methods.23	NOUN
crl-15219	63	118	service	service	NOUN
crl-15219	63	119	quality	quality	NOUN
crl-15219	63	120	versus	versus	ADP
crl-15219	63	121	satisfaction	satisfaction	NOUN
crl-15219	63	122	in	in	ADP
crl-15219	63	123	library	library	NOUN
crl-15219	63	124	evaluation	evaluation	NOUN
crl-15219	63	125	recent	recent	ADJ
crl-15219	63	126	attempts	attempt	NOUN
crl-15219	63	127	to	to	PART
crl-15219	63	128	evaluate	evaluate	VERB
crl-15219	63	129	overall	overall	ADJ
crl-15219	63	130	library	library	NOUN
crl-15219	63	131	performance	performance	NOUN
crl-15219	63	132	from	from	ADP
crl-15219	63	133	the	the	DET
crl-15219	63	134	patrons	patron	NOUN
crl-15219	63	135	’	'	PUNCT
crl-15219	63	136	perspec­	perspec­	NOUN
crl-15219	63	137	tive	tive	NOUN
crl-15219	63	138	have	have	AUX
crl-15219	63	139	focused	focus	VERB
crl-15219	63	140	on	on	ADP
crl-15219	63	141	measuring	measure	VERB
crl-15219	63	142	service	service	NOUN
crl-15219	63	143	quality	quality	NOUN
crl-15219	63	144	rather	rather	ADV
crl-15219	63	145	than	than	ADP
crl-15219	63	146	satisfaction	satisfaction	NOUN
crl-15219	63	147	.	.	PUNCT
crl-15219	64	1	these	these	DET
crl-15219	64	2	re­	re­	PROPN
crl-15219	64	3	searchers	searcher	NOUN
crl-15219	64	4	used	use	VERB
crl-15219	64	5	servqual	servqual	ADV
crl-15219	64	6	,	,	PUNCT
crl-15219	64	7	or	or	CCONJ
crl-15219	64	8	a	a	DET
crl-15219	64	9	modi­	modi­	PROPN
crl-15219	64	10	fied	fied	ADJ
crl-15219	64	11	version	version	NOUN
crl-15219	64	12	of	of	ADP
crl-15219	64	13	it	it	PRON
crl-15219	64	14	,	,	PUNCT
crl-15219	64	15	as	as	ADP
crl-15219	64	16	an	an	DET
crl-15219	64	17	assessment	assessment	NOUN
crl-15219	64	18	instru­	instru­	NOUN
crl-15219	64	19	ment.24	ment.24	NOUN
crl-15219	64	20	this	this	DET
crl-15219	64	21	approach	approach	NOUN
crl-15219	64	22	has	have	AUX
crl-15219	64	23	greatly	greatly	ADV
crl-15219	64	24	http	http	VERB
crl-15219	64	25	:	:	PUNCT
crl-15219	64	26	methods.23	methods.23	NOUN
crl-15219	64	27	http	http	NOUN
crl-15219	64	28	:	:	PUNCT
crl-15219	64	29	activities.22	activities.22	VERB
crl-15219	64	30	http	http	NOUN
crl-15219	64	31	:	:	PUNCT
crl-15219	65	1	skills.20	skills.20	PROPN
crl-15219	65	2	http	http	PROPN
crl-15219	65	3	:	:	PUNCT
crl-15219	65	4	library.19	library.19	NOUN
crl-15219	65	5	http	http	NOUN
crl-15219	65	6	:	:	PUNCT
crl-15219	65	7	course.17	course.17	NOUN
crl-15219	65	8	http	http	NOUN
crl-15219	65	9	:	:	PUNCT
crl-15219	65	10	styles.16	styles.16	PROPN
crl-15219	65	11	http	http	PROPN
crl-15219	65	12	:	:	PUNCT
crl-15219	65	13	services.15	services.15	VERB
crl-15219	65	14	http	http	NOUN
crl-15219	65	15	:	:	PUNCT
crl-15219	65	16	program.14	program.14	PROPN
crl-15219	65	17	http	http	NOUN
crl-15219	65	18	:	:	PUNCT
crl-15219	65	19	students.13	students.13	PROPN
crl-15219	65	20	326	326	NUM
crl-15219	65	21	college	college	PROPN
crl-15219	65	22	&	&	CCONJ
crl-15219	65	23	research	research	PROPN
crl-15219	65	24	libraries	library	NOUN
crl-15219	65	25	july	july	PROPN
crl-15219	65	26	1998	1998	NUM
crl-15219	65	27	improved	improve	VERB
crl-15219	65	28	the	the	DET
crl-15219	65	29	quality	quality	NOUN
crl-15219	65	30	of	of	ADP
crl-15219	65	31	this	this	DET
crl-15219	65	32	type	type	NOUN
crl-15219	65	33	of	of	ADP
crl-15219	65	34	re­	re­	NOUN
crl-15219	65	35	search	search	NOUN
crl-15219	65	36	by	by	ADP
crl-15219	65	37	(	(	PUNCT
crl-15219	65	38	1	1	X
crl-15219	65	39	)	)	PUNCT
crl-15219	65	40	basing	base	VERB
crl-15219	65	41	assessment	assessment	NOUN
crl-15219	65	42	on	on	ADP
crl-15219	65	43	a	a	DET
crl-15219	65	44	model	model	NOUN
crl-15219	65	45	that	that	PRON
crl-15219	65	46	is	be	AUX
crl-15219	65	47	associated	associate	VERB
crl-15219	65	48	with	with	ADP
crl-15219	65	49	relevant	relevant	ADJ
crl-15219	65	50	theory	theory	NOUN
crl-15219	65	51	and	and	CCONJ
crl-15219	65	52	(	(	PUNCT
crl-15219	65	53	2	2	X
crl-15219	65	54	)	)	PUNCT
crl-15219	65	55	using	use	VERB
crl-15219	65	56	an	an	DET
crl-15219	65	57	instrument	instrument	NOUN
crl-15219	65	58	that	that	PRON
crl-15219	65	59	has	have	AUX
crl-15219	65	60	itself	itself	PRON
crl-15219	65	61	been	be	AUX
crl-15219	65	62	assessed	assess	VERB
crl-15219	65	63	for	for	ADP
crl-15219	65	64	validity	validity	NOUN
crl-15219	65	65	and	and	CCONJ
crl-15219	65	66	reliability	reliability	NOUN
crl-15219	65	67	.	.	PUNCT
crl-15219	66	1	the	the	DET
crl-15219	66	2	authors	author	NOUN
crl-15219	66	3	believe	believe	VERB
crl-15219	66	4	that	that	SCONJ
crl-15219	66	5	the	the	DET
crl-15219	66	6	use	use	NOUN
crl-15219	66	7	of	of	ADP
crl-15219	66	8	servqual	servqual	ADJ
crl-15219	66	9	has	have	AUX
crl-15219	66	10	contributed	contribute	VERB
crl-15219	66	11	sig­	sig­	VERB
crl-15219	66	12	nificantly	nificantly	ADV
crl-15219	66	13	to	to	ADP
crl-15219	66	14	the	the	DET
crl-15219	66	15	development	development	NOUN
crl-15219	66	16	of	of	ADP
crl-15219	66	17	a	a	DET
crl-15219	66	18	theo­	theo­	NOUN
crl-15219	66	19	retically	retically	ADV
crl-15219	66	20	and	and	CCONJ
crl-15219	66	21	methodologically	methodologically	ADJ
crl-15219	66	22	rigorous	rigorous	ADJ
crl-15219	66	23	approach	approach	NOUN
crl-15219	66	24	to	to	ADP
crl-15219	66	25	library	library	NOUN
crl-15219	66	26	research	research	NOUN
crl-15219	66	27	.	.	PUNCT
crl-15219	67	1	despite	despite	SCONJ
crl-15219	67	2	these	these	DET
crl-15219	67	3	strengths	strength	NOUN
crl-15219	67	4	associated	associate	VERB
crl-15219	67	5	with	with	ADP
crl-15219	67	6	the	the	DET
crl-15219	67	7	use	use	NOUN
crl-15219	67	8	of	of	ADP
crl-15219	67	9	servqual	servqual	ADJ
crl-15219	67	10	,	,	PUNCT
crl-15219	67	11	numerous	numerous	ADJ
crl-15219	67	12	limita­	limita­	PROPN
crl-15219	67	13	tions	tion	NOUN
crl-15219	67	14	exist	exist	VERB
crl-15219	67	15	.	.	PUNCT
crl-15219	68	1	first	first	ADV
crl-15219	68	2	,	,	PUNCT
crl-15219	68	3	servqual	servqual	ADJ
crl-15219	68	4	was	be	AUX
crl-15219	68	5	devel­	devel­	NOUN
crl-15219	68	6	oped	ope	VERB
crl-15219	68	7	within	within	ADP
crl-15219	68	8	the	the	DET
crl-15219	68	9	context	context	NOUN
crl-15219	68	10	of	of	ADP
crl-15219	68	11	five	five	NUM
crl-15219	68	12	industries	industry	NOUN
crl-15219	68	13	,	,	PUNCT
crl-15219	68	14	which	which	PRON
crl-15219	68	15	were	be	AUX
crl-15219	68	16	neither	neither	PRON
crl-15219	68	17	libraries	library	NOUN
crl-15219	68	18	nor	nor	CCONJ
crl-15219	68	19	not	not	PART
crl-15219	68	20	-	-	PUNCT
crl-15219	68	21	for­	for­	NOUN
crl-15219	68	22	profit	profit	NOUN
crl-15219	68	23	organizations	organization	NOUN
crl-15219	68	24	.	.	PUNCT
crl-15219	69	1	it	it	PRON
crl-15219	69	2	was	be	AUX
crl-15219	69	3	developed	develop	VERB
crl-15219	69	4	from	from	ADP
crl-15219	69	5	excellent	excellent	ADJ
crl-15219	69	6	research	research	NOUN
crl-15219	69	7	conducted	conduct	VERB
crl-15219	69	8	in	in	ADP
crl-15219	69	9	the	the	DET
crl-15219	69	10	following	follow	VERB
crl-15219	69	11	five	five	NUM
crl-15219	69	12	service	service	NOUN
crl-15219	69	13	sectors	sector	NOUN
crl-15219	69	14	:	:	PUNCT
crl-15219	69	15	product	product	NOUN
crl-15219	69	16	repair	repair	NOUN
crl-15219	69	17	and	and	CCONJ
crl-15219	69	18	maintenance	maintenance	NOUN
crl-15219	69	19	,	,	PUNCT
crl-15219	69	20	retail	retail	ADJ
crl-15219	69	21	banking	banking	NOUN
crl-15219	69	22	,	,	PUNCT
crl-15219	69	23	long	long	ADJ
crl-15219	69	24	-	-	PUNCT
crl-15219	69	25	distance	distance	NOUN
crl-15219	69	26	telephone	telephone	NOUN
crl-15219	69	27	service	service	NOUN
crl-15219	69	28	,	,	PUNCT
crl-15219	69	29	securities	security	NOUN
crl-15219	69	30	brokering	brokering	NOUN
crl-15219	69	31	,	,	PUNCT
crl-15219	69	32	and	and	CCONJ
crl-15219	69	33	credit	credit	NOUN
crl-15219	69	34	cards	card	NOUN
crl-15219	69	35	.	.	PUNCT
crl-15219	70	1	although	although	SCONJ
crl-15219	70	2	servqual	servqual	ADJ
crl-15219	70	3	may	may	AUX
crl-15219	70	4	be	be	AUX
crl-15219	70	5	considered	consider	VERB
crl-15219	70	6	a	a	DET
crl-15219	70	7	good	good	ADJ
crl-15219	70	8	starting	start	VERB
crl-15219	70	9	place	place	NOUN
crl-15219	70	10	for	for	ADP
crl-15219	70	11	evaluating	evaluate	VERB
crl-15219	70	12	generic	generic	ADJ
crl-15219	70	13	forprofit	forprofit	NOUN
crl-15219	70	14	service	service	NOUN
crl-15219	70	15	organizations	organization	NOUN
crl-15219	70	16	,	,	PUNCT
crl-15219	70	17	without	without	ADP
crl-15219	70	18	sig­	sig­	NOUN
crl-15219	70	19	nificant	nificant	VERB
crl-15219	70	20	additional	additional	ADJ
crl-15219	70	21	research	research	NOUN
crl-15219	70	22	and	and	CCONJ
crl-15219	70	23	revision	revision	NOUN
crl-15219	70	24	it	it	PRON
crl-15219	70	25	is	be	AUX
crl-15219	70	26	unlikely	unlikely	ADJ
crl-15219	70	27	that	that	SCONJ
crl-15219	70	28	it	it	PRON
crl-15219	70	29	would	would	AUX
crl-15219	70	30	perform	perform	VERB
crl-15219	70	31	ex­	ex­	NOUN
crl-15219	70	32	tremely	tremely	ADV
crl-15219	70	33	well	well	ADV
crl-15219	70	34	in	in	ADP
crl-15219	70	35	evaluating	evaluate	VERB
crl-15219	70	36	the	the	DET
crl-15219	70	37	quality	quality	NOUN
crl-15219	70	38	of	of	ADP
crl-15219	70	39	library	library	PROPN
crl-15219	70	40	service	service	NOUN
crl-15219	70	41	.	.	PUNCT
crl-15219	71	1	second	second	ADJ
crl-15219	71	2	,	,	PUNCT
crl-15219	71	3	servqual	servqual	ADJ
crl-15219	71	4	items	item	NOUN
crl-15219	71	5	adminis­	adminis­	AUX
crl-15219	71	6	tered	tere	VERB
crl-15219	71	7	in	in	ADP
crl-15219	71	8	actual	actual	ADJ
crl-15219	71	9	service	service	NOUN
crl-15219	71	10	settings	setting	NOUN
crl-15219	71	11	have	have	AUX
crl-15219	71	12	con­	con­	NOUN
crl-15219	71	13	sistently	sistently	ADV
crl-15219	71	14	been	be	AUX
crl-15219	71	15	shown	show	VERB
crl-15219	71	16	to	to	PART
crl-15219	71	17	yield	yield	VERB
crl-15219	71	18	a	a	DET
crl-15219	71	19	factor	factor	NOUN
crl-15219	71	20	structure	structure	NOUN
crl-15219	71	21	inconsistent	inconsistent	ADJ
crl-15219	71	22	with	with	ADP
crl-15219	71	23	that	that	PRON
crl-15219	71	24	on	on	ADP
crl-15219	71	25	which	which	PRON
crl-15219	71	26	the	the	DET
crl-15219	71	27	instrument	instrument	NOUN
crl-15219	71	28	is	be	AUX
crl-15219	71	29	based	base	VERB
crl-15219	71	30	.	.	PUNCT
crl-15219	72	1	in	in	ADP
crl-15219	72	2	other	other	ADJ
crl-15219	72	3	words	word	NOUN
crl-15219	72	4	,	,	PUNCT
crl-15219	72	5	researchers	researcher	NOUN
crl-15219	72	6	have	have	AUX
crl-15219	72	7	found	find	VERB
crl-15219	72	8	that	that	SCONJ
crl-15219	72	9	the	the	DET
crl-15219	72	10	five	five	NUM
crl-15219	72	11	ser­	ser­	NOUN
crl-15219	72	12	vice	vice	NOUN
crl-15219	72	13	dimensions	dimension	NOUN
crl-15219	72	14	of	of	ADP
crl-15219	72	15	servqual	servqual	ADJ
crl-15219	72	16	(	(	PUNCT
crl-15219	72	17	reliabil­	reliabil­	VERB
crl-15219	72	18	ity	ity	NOUN
crl-15219	72	19	,	,	PUNCT
crl-15219	72	20	responsiveness	responsiveness	NOUN
crl-15219	72	21	,	,	PUNCT
crl-15219	72	22	assurance	assurance	NOUN
crl-15219	72	23	,	,	PUNCT
crl-15219	72	24	empathy	empathy	NOUN
crl-15219	72	25	,	,	PUNCT
crl-15219	72	26	and	and	CCONJ
crl-15219	72	27	tangibles	tangible	NOUN
crl-15219	72	28	)	)	PUNCT
crl-15219	72	29	rarely	rarely	ADV
crl-15219	72	30	are	be	AUX
crl-15219	72	31	replicated	replicate	VERB
crl-15219	72	32	in	in	ADP
crl-15219	72	33	a	a	DET
crl-15219	72	34	particular	particular	ADJ
crl-15219	72	35	service	service	NOUN
crl-15219	72	36	organization	organization	NOUN
crl-15219	72	37	context	context	NOUN
crl-15219	72	38	,	,	PUNCT
crl-15219	72	39	including	include	VERB
crl-15219	72	40	library	library	NOUN
crl-15219	72	41	contexts	contexts	PROPN
crl-15219	72	42	.	.	PUNCT
crl-15219	73	1	third	third	ADV
crl-15219	73	2	,	,	PUNCT
crl-15219	73	3	the	the	DET
crl-15219	73	4	overall	overall	ADJ
crl-15219	73	5	service	service	NOUN
crl-15219	73	6	quality	quality	NOUN
crl-15219	73	7	rat­	rat­	NOUN
crl-15219	73	8	ing	ing	NOUN
crl-15219	73	9	derived	derive	VERB
crl-15219	73	10	from	from	ADP
crl-15219	73	11	servqual	servqual	ADJ
crl-15219	73	12	appears	appear	VERB
crl-15219	73	13	to	to	PART
crl-15219	73	14	be	be	AUX
crl-15219	73	15	not	not	PART
crl-15219	73	16	as	as	ADV
crl-15219	73	17	highly	highly	ADV
crl-15219	73	18	correlated	correlate	VERB
crl-15219	73	19	with	with	ADP
crl-15219	73	20	general	general	ADJ
crl-15219	73	21	measures	measure	NOUN
crl-15219	73	22	of	of	ADP
crl-15219	73	23	service	service	NOUN
crl-15219	73	24	quality	quality	NOUN
crl-15219	73	25	(	(	PUNCT
crl-15219	73	26	from	from	ADP
crl-15219	73	27	a	a	DET
crl-15219	73	28	user	user	NOUN
crl-15219	73	29	’s	’s	NUM
crl-15219	73	30	perspective	perspective	NOUN
crl-15219	73	31	)	)	PUNCT
crl-15219	73	32	as	as	SCONJ
crl-15219	73	33	one	one	PRON
crl-15219	73	34	should	should	AUX
crl-15219	73	35	expect	expect	VERB
crl-15219	73	36	.	.	PUNCT
crl-15219	74	1	in	in	ADP
crl-15219	74	2	a	a	DET
crl-15219	74	3	recent	recent	ADJ
crl-15219	74	4	review	review	NOUN
crl-15219	74	5	of	of	ADP
crl-15219	74	6	literature	literature	NOUN
crl-15219	74	7	reporting	report	VERB
crl-15219	74	8	on	on	ADP
crl-15219	74	9	servqual	servqual	ADJ
crl-15219	74	10	’s	’s	NOUN
crl-15219	74	11	use	use	NOUN
crl-15219	74	12	in	in	ADP
crl-15219	74	13	library	library	NOUN
crl-15219	74	14	evaluation	evaluation	NOUN
crl-15219	74	15	,	,	PUNCT
crl-15219	74	16	danuta	danuta	PROPN
crl-15219	74	17	a.	a.	PROPN
crl-15219	74	18	nitecki	nitecki	PROPN
crl-15219	74	19	found	find	VERB
crl-15219	74	20	correlations	correlation	NOUN
crl-15219	74	21	be­	be­	NOUN
crl-15219	74	22	tween	tween	NOUN
crl-15219	74	23	an	an	DET
crl-15219	74	24	overall	overall	ADJ
crl-15219	74	25	quality	quality	NOUN
crl-15219	74	26	measure	measure	NOUN
crl-15219	74	27	and	and	CCONJ
crl-15219	74	28	an	an	DET
crl-15219	74	29	overall	overall	ADJ
crl-15219	74	30	servqual	servqual	ADJ
crl-15219	74	31	score	score	NOUN
crl-15219	74	32	in	in	ADP
crl-15219	74	33	the	the	DET
crl-15219	74	34	range	range	NOUN
crl-15219	74	35	of	of	ADP
crl-15219	74	36	.58	.58	NUM
crl-15219	74	37	to	to	PART
crl-15219	74	38	.80.25	.80.25	PUNCT
crl-15219	75	1	the	the	DET
crl-15219	75	2	average	average	ADJ
crl-15219	75	3	correlation	correlation	NOUN
crl-15219	75	4	was	be	AUX
crl-15219	75	5	.71	.71	NUM
crl-15219	75	6	.	.	PUNCT
crl-15219	76	1	in	in	ADP
crl-15219	76	2	practical	practical	ADJ
crl-15219	76	3	terms	term	NOUN
crl-15219	76	4	,	,	PUNCT
crl-15219	76	5	this	this	PRON
crl-15219	76	6	means	mean	VERB
crl-15219	76	7	that	that	SCONJ
crl-15219	76	8	about	about	ADV
crl-15219	76	9	50	50	NUM
crl-15219	76	10	percent	percent	NOUN
crl-15219	76	11	of	of	ADP
crl-15219	76	12	the	the	DET
crl-15219	76	13	variance	variance	NOUN
crl-15219	76	14	in	in	ADP
crl-15219	76	15	users	user	NOUN
crl-15219	76	16	’	’	PART
crl-15219	76	17	own	own	ADJ
crl-15219	76	18	perceptions	perception	NOUN
crl-15219	76	19	of	of	ADP
crl-15219	76	20	library	library	NOUN
crl-15219	76	21	service	service	NOUN
crl-15219	76	22	qual­	qual­	PROPN
crl-15219	76	23	ity	ity	NOUN
crl-15219	76	24	is	be	AUX
crl-15219	76	25	accounted	account	VERB
crl-15219	76	26	for	for	ADP
crl-15219	76	27	by	by	ADP
crl-15219	76	28	the	the	DET
crl-15219	76	29	servqual	servqual	ADJ
crl-15219	76	30	instrument	instrument	NOUN
crl-15219	76	31	.	.	PUNCT
crl-15219	77	1	the	the	DET
crl-15219	77	2	remaining	remain	VERB
crl-15219	77	3	50	50	NUM
crl-15219	77	4	percent	percent	NOUN
crl-15219	77	5	of	of	ADP
crl-15219	77	6	the	the	DET
crl-15219	77	7	variance	variance	NOUN
crl-15219	77	8	is	be	AUX
crl-15219	77	9	unexplained	unexplained	ADJ
crl-15219	77	10	within	within	ADP
crl-15219	77	11	the	the	DET
crl-15219	77	12	structure	structure	NOUN
crl-15219	77	13	of	of	ADP
crl-15219	77	14	servqual	servqual	ADJ
crl-15219	77	15	.	.	PUNCT
crl-15219	78	1	if	if	SCONJ
crl-15219	78	2	servqual	servqual	ADJ
crl-15219	78	3	really	really	ADV
crl-15219	78	4	measured	measure	VERB
crl-15219	78	5	overall	overall	ADJ
crl-15219	78	6	service	service	NOUN
crl-15219	78	7	quality	quality	NOUN
crl-15219	78	8	from	from	ADP
crl-15219	78	9	the	the	DET
crl-15219	78	10	users	user	NOUN
crl-15219	78	11	’	’	PART
crl-15219	78	12	perspective	perspective	NOUN
crl-15219	78	13	,	,	PUNCT
crl-15219	78	14	one	one	PRON
crl-15219	78	15	would	would	AUX
crl-15219	78	16	expect	expect	VERB
crl-15219	78	17	a	a	DET
crl-15219	78	18	much	much	ADV
crl-15219	78	19	higher	high	ADJ
crl-15219	78	20	correlation	correlation	NOUN
crl-15219	78	21	.	.	PUNCT
crl-15219	79	1	methodology	methodology	NOUN
crl-15219	79	2	this	this	DET
crl-15219	79	3	study	study	NOUN
crl-15219	79	4	focuses	focus	VERB
crl-15219	79	5	on	on	ADP
crl-15219	79	6	the	the	DET
crl-15219	79	7	relationship	relationship	NOUN
crl-15219	79	8	between	between	ADP
crl-15219	79	9	a	a	DET
crl-15219	79	10	specific	specific	ADJ
crl-15219	79	11	service	service	NOUN
crl-15219	79	12	,	,	PUNCT
crl-15219	79	13	library	library	NOUN
crl-15219	79	14	instruc­	instruc­	PROPN
crl-15219	79	15	tion	tion	NOUN
crl-15219	79	16	,	,	PUNCT
crl-15219	79	17	and	and	CCONJ
crl-15219	79	18	user	user	NOUN
crl-15219	79	19	satisfaction	satisfaction	NOUN
crl-15219	79	20	with	with	ADP
crl-15219	79	21	the	the	DET
crl-15219	79	22	library	library	NOUN
crl-15219	79	23	.	.	PUNCT
crl-15219	80	1	specifically	specifically	ADV
crl-15219	80	2	,	,	PUNCT
crl-15219	80	3	recognizing	recognize	VERB
crl-15219	80	4	the	the	DET
crl-15219	80	5	key	key	ADJ
crl-15219	80	6	role	role	NOUN
crl-15219	80	7	of	of	ADP
crl-15219	80	8	expectations	expectation	NOUN
crl-15219	80	9	in	in	ADP
crl-15219	80	10	satisfaction	satisfaction	NOUN
crl-15219	80	11	formation	formation	NOUN
crl-15219	80	12	,	,	PUNCT
crl-15219	80	13	the	the	DET
crl-15219	80	14	authors	author	NOUN
crl-15219	80	15	evaluated	evaluate	VERB
crl-15219	80	16	the	the	DET
crl-15219	80	17	change	change	NOUN
crl-15219	80	18	in	in	ADP
crl-15219	80	19	student	student	NOUN
crl-15219	80	20	expectations	expectation	NOUN
crl-15219	80	21	following	follow	VERB
crl-15219	80	22	library	library	NOUN
crl-15219	80	23	instruction	instruction	NOUN
crl-15219	80	24	and	and	CCONJ
crl-15219	80	25	then	then	ADV
crl-15219	80	26	examined	examine	VERB
crl-15219	80	27	how	how	SCONJ
crl-15219	80	28	changes	change	NOUN
crl-15219	80	29	in	in	ADP
crl-15219	80	30	ex­	ex­	NOUN
crl-15219	80	31	pectations	pectation	NOUN
crl-15219	80	32	were	be	AUX
crl-15219	80	33	related	relate	VERB
crl-15219	80	34	to	to	ADP
crl-15219	80	35	overall	overall	ADJ
crl-15219	80	36	satis­	satis­	ADJ
crl-15219	80	37	faction	faction	NOUN
crl-15219	80	38	with	with	ADP
crl-15219	80	39	the	the	DET
crl-15219	80	40	library	library	NOUN
crl-15219	80	41	.	.	PUNCT
crl-15219	81	1	students	student	NOUN
crl-15219	81	2	in	in	ADP
crl-15219	81	3	several	several	ADJ
crl-15219	81	4	sections	section	NOUN
crl-15219	81	5	of	of	ADP
crl-15219	81	6	an	an	DET
crl-15219	81	7	intro­	intro­	NOUN
crl-15219	81	8	ductory	ductory	ADJ
crl-15219	81	9	english	english	ADJ
crl-15219	81	10	composition	composition	NOUN
crl-15219	81	11	course	course	NOUN
crl-15219	81	12	at	at	ADP
crl-15219	81	13	a	a	DET
crl-15219	81	14	large	large	ADJ
crl-15219	81	15	,	,	PUNCT
crl-15219	81	16	urban	urban	ADJ
crl-15219	81	17	university	university	NOUN
crl-15219	81	18	were	be	AUX
crl-15219	81	19	used	use	VERB
crl-15219	81	20	as	as	ADP
crl-15219	81	21	sub­	sub­	NOUN
crl-15219	81	22	jects	ject	NOUN
crl-15219	81	23	for	for	ADP
crl-15219	81	24	this	this	DET
crl-15219	81	25	study	study	NOUN
crl-15219	81	26	during	during	ADP
crl-15219	81	27	the	the	DET
crl-15219	81	28	fall	fall	NOUN
crl-15219	81	29	semes­	semes­	PROPN
crl-15219	81	30	ter	ter	PROPN
crl-15219	81	31	.	.	PUNCT
crl-15219	82	1	the	the	DET
crl-15219	82	2	students	student	NOUN
crl-15219	82	3	were	be	AUX
crl-15219	82	4	required	require	VERB
crl-15219	82	5	to	to	ADP
crl-15219	82	6	com­	com­	PROPN
crl-15219	82	7	plete	plete	PROPN
crl-15219	82	8	a	a	DET
crl-15219	82	9	library	library	NOUN
crl-15219	82	10	research	research	NOUN
crl-15219	82	11	project	project	NOUN
crl-15219	82	12	by	by	ADP
crl-15219	82	13	the	the	DET
crl-15219	82	14	end	end	NOUN
crl-15219	82	15	of	of	ADP
crl-15219	82	16	the	the	DET
crl-15219	82	17	semester	semester	NOUN
crl-15219	82	18	.	.	PUNCT
crl-15219	83	1	library	library	NOUN
crl-15219	83	2	instruction	instruction	NOUN
crl-15219	83	3	ses­	ses­	NOUN
crl-15219	83	4	sions	sion	NOUN
crl-15219	83	5	were	be	AUX
crl-15219	83	6	held	hold	VERB
crl-15219	83	7	in	in	ADP
crl-15219	83	8	each	each	DET
crl-15219	83	9	section	section	NOUN
crl-15219	83	10	of	of	ADP
crl-15219	83	11	the	the	DET
crl-15219	83	12	course	course	NOUN
crl-15219	83	13	during	during	ADP
crl-15219	83	14	the	the	DET
crl-15219	83	15	third	third	ADJ
crl-15219	83	16	week	week	NOUN
crl-15219	83	17	of	of	ADP
crl-15219	83	18	class	class	NOUN
crl-15219	83	19	.	.	PUNCT
crl-15219	84	1	the	the	DET
crl-15219	84	2	sessions	session	NOUN
crl-15219	84	3	used	use	VERB
crl-15219	84	4	an	an	DET
crl-15219	84	5	approach	approach	NOUN
crl-15219	84	6	that	that	SCONJ
crl-15219	84	7	combined	combine	VERB
crl-15219	84	8	lecture	lecture	NOUN
crl-15219	84	9	and	and	CCONJ
crl-15219	84	10	demonstration	demonstration	NOUN
crl-15219	84	11	with	with	ADP
crl-15219	84	12	a	a	DET
crl-15219	84	13	handson	handson	NOUN
crl-15219	84	14	workshop	workshop	NOUN
crl-15219	84	15	and	and	CCONJ
crl-15219	84	16	were	be	AUX
crl-15219	84	17	geared	gear	VERB
crl-15219	84	18	to	to	PART
crl-15219	84	19	use	use	VERB
crl-15219	84	20	ac­	ac­	PROPN
crl-15219	84	21	tive	tive	NOUN
crl-15219	84	22	learning	learn	VERB
crl-15219	84	23	to	to	PART
crl-15219	84	24	teach	teach	VERB
crl-15219	84	25	students	student	NOUN
crl-15219	84	26	basic	basic	ADJ
crl-15219	84	27	skills	skill	NOUN
crl-15219	84	28	and	and	CCONJ
crl-15219	84	29	concepts	concept	NOUN
crl-15219	84	30	of	of	ADP
crl-15219	84	31	library	library	NOUN
crl-15219	84	32	research	research	NOUN
crl-15219	84	33	.	.	PUNCT
crl-15219	85	1	students	student	NOUN
crl-15219	85	2	were	be	AUX
crl-15219	85	3	taught	teach	VERB
crl-15219	85	4	basic	basic	ADJ
crl-15219	85	5	techniques	technique	NOUN
crl-15219	85	6	of	of	ADP
crl-15219	85	7	using	use	VERB
crl-15219	85	8	in­	in­	NOUN
crl-15219	85	9	dexes	dexe	NOUN
crl-15219	85	10	and	and	CCONJ
crl-15219	85	11	abstracts	abstract	NOUN
crl-15219	85	12	,	,	PUNCT
crl-15219	85	13	searching	search	VERB
crl-15219	85	14	cd	cd	PROPN
crl-15219	85	15	-	-	PUNCT
crl-15219	85	16	rom	rom	NOUN
crl-15219	85	17	databases	database	NOUN
crl-15219	85	18	,	,	PUNCT
crl-15219	85	19	and	and	CCONJ
crl-15219	85	20	using	use	VERB
crl-15219	85	21	the	the	DET
crl-15219	85	22	library	library	NOUN
crl-15219	85	23	’s	’s	PART
crl-15219	85	24	online	online	ADJ
crl-15219	85	25	catalog	catalog	NOUN
crl-15219	85	26	.	.	PUNCT
crl-15219	86	1	they	they	PRON
crl-15219	86	2	worked	work	VERB
crl-15219	86	3	in	in	ADP
crl-15219	86	4	teams	team	NOUN
crl-15219	86	5	to	to	PART
crl-15219	86	6	research	research	VERB
crl-15219	86	7	assigned	assign	VERB
crl-15219	86	8	topics	topic	NOUN
crl-15219	86	9	chosen	choose	VERB
crl-15219	86	10	by	by	ADP
crl-15219	86	11	english	english	PROPN
crl-15219	86	12	compo­	compo­	PROPN
crl-15219	86	13	sition	sition	NOUN
crl-15219	86	14	faculty	faculty	NOUN
crl-15219	86	15	.	.	PUNCT
crl-15219	87	1	class	class	NOUN
crl-15219	87	2	discussion	discussion	NOUN
crl-15219	87	3	followed	follow	VERB
crl-15219	87	4	the	the	DET
crl-15219	87	5	hands	hand	NOUN
crl-15219	87	6	-	-	PUNCT
crl-15219	87	7	on	on	ADP
crl-15219	87	8	portion	portion	NOUN
crl-15219	87	9	of	of	ADP
crl-15219	87	10	the	the	DET
crl-15219	87	11	sessions	session	NOUN
crl-15219	87	12	.	.	PUNCT
crl-15219	88	1	the	the	DET
crl-15219	88	2	authors	author	NOUN
crl-15219	88	3	collected	collect	VERB
crl-15219	88	4	data	datum	NOUN
crl-15219	88	5	at	at	ADP
crl-15219	88	6	three	three	NUM
crl-15219	88	7	times	time	NOUN
crl-15219	88	8	during	during	ADP
crl-15219	88	9	the	the	DET
crl-15219	88	10	semester	semester	NOUN
crl-15219	88	11	:	:	PUNCT
crl-15219	88	12	during	during	ADP
crl-15219	88	13	the	the	DET
crl-15219	88	14	week	week	NOUN
crl-15219	88	15	pre­	pre­	NOUN
crl-15219	88	16	ceding	cede	VERB
crl-15219	88	17	the	the	DET
crl-15219	88	18	library	library	NOUN
crl-15219	88	19	instruction	instruction	NOUN
crl-15219	88	20	(	(	PUNCT
crl-15219	88	21	t1	t1	NUM
crl-15219	88	22	)	)	PUNCT
crl-15219	88	23	,	,	PUNCT
crl-15219	88	24	during	during	ADP
crl-15219	88	25	the	the	DET
crl-15219	88	26	week	week	NOUN
crl-15219	88	27	immediately	immediately	ADV
crl-15219	88	28	following	follow	VERB
crl-15219	88	29	the	the	DET
crl-15219	88	30	li­	li­	PROPN
crl-15219	88	31	brary	brary	ADJ
crl-15219	88	32	instruction	instruction	NOUN
crl-15219	88	33	(	(	PUNCT
crl-15219	88	34	t2	t2	PROPN
crl-15219	88	35	)	)	PUNCT
crl-15219	88	36	,	,	PUNCT
crl-15219	88	37	and	and	CCONJ
crl-15219	88	38	during	during	ADP
crl-15219	88	39	the	the	DET
crl-15219	88	40	week	week	NOUN
crl-15219	88	41	the	the	DET
crl-15219	88	42	research	research	NOUN
crl-15219	88	43	assignment	assignment	NOUN
crl-15219	88	44	was	be	AUX
crl-15219	88	45	due	due	ADJ
crl-15219	88	46	,	,	PUNCT
crl-15219	88	47	near	near	ADP
crl-15219	88	48	the	the	DET
crl-15219	88	49	end	end	NOUN
crl-15219	88	50	of	of	ADP
crl-15219	88	51	the	the	DET
crl-15219	88	52	semester	semester	NOUN
crl-15219	88	53	(	(	PUNCT
crl-15219	88	54	t3	t3	NOUN
crl-15219	88	55	)	)	PUNCT
crl-15219	88	56	.	.	PUNCT
crl-15219	89	1	effects	effect	NOUN
crl-15219	89	2	of	of	ADP
crl-15219	89	3	library	library	NOUN
crl-15219	89	4	instruction	instruction	NOUN
crl-15219	89	5	327	327	NUM
crl-15219	89	6	the	the	DET
crl-15219	89	7	questionnaires	questionnaire	NOUN
crl-15219	89	8	were	be	AUX
crl-15219	89	9	developed	develop	VERB
crl-15219	89	10	and	and	CCONJ
crl-15219	89	11	pretested	preteste	VERB
crl-15219	89	12	extensively	extensively	ADV
crl-15219	89	13	in	in	ADP
crl-15219	89	14	the	the	DET
crl-15219	89	15	six	six	NUM
crl-15219	89	16	months	month	NOUN
crl-15219	89	17	preceding	precede	VERB
crl-15219	89	18	fieldwork	fieldwork	NOUN
crl-15219	89	19	and	and	CCONJ
crl-15219	89	20	subse­	subse­	AUX
crl-15219	89	21	quently	quently	ADV
crl-15219	89	22	revised	revise	VERB
crl-15219	89	23	.	.	PUNCT
crl-15219	90	1	in	in	ADP
crl-15219	90	2	addition	addition	NOUN
crl-15219	90	3	to	to	ADP
crl-15219	90	4	the	the	DET
crl-15219	90	5	formal	formal	ADJ
crl-15219	90	6	pretesting	pretesting	NOUN
crl-15219	90	7	process	process	NOUN
crl-15219	90	8	,	,	PUNCT
crl-15219	90	9	the	the	DET
crl-15219	90	10	authors	author	NOUN
crl-15219	90	11	solicited	solicit	VERB
crl-15219	90	12	feedback	feedback	NOUN
crl-15219	90	13	from	from	ADP
crl-15219	90	14	other	other	ADJ
crl-15219	90	15	members	member	NOUN
crl-15219	90	16	of	of	ADP
crl-15219	90	17	the	the	DET
crl-15219	90	18	li­	li­	PROPN
crl-15219	90	19	brary	brary	PROPN
crl-15219	90	20	staff.26	staff.26	VERB
crl-15219	90	21	the	the	DET
crl-15219	90	22	t1	t1	PROPN
crl-15219	90	23	questionnaire	questionnaire	NOUN
crl-15219	90	24	contained	contain	VERB
crl-15219	90	25	ques­	ques­	ADJ
crl-15219	90	26	tions	tion	NOUN
crl-15219	90	27	about	about	ADP
crl-15219	90	28	the	the	DET
crl-15219	90	29	students	student	NOUN
crl-15219	90	30	’	’	PART
crl-15219	90	31	expectations	expectation	NOUN
crl-15219	90	32	of	of	ADP
crl-15219	90	33	the	the	DET
crl-15219	90	34	library	library	NOUN
crl-15219	90	35	collection	collection	NOUN
crl-15219	90	36	,	,	PUNCT
crl-15219	90	37	library	library	NOUN
crl-15219	90	38	staff	staff	NOUN
crl-15219	90	39	,	,	PUNCT
crl-15219	90	40	and	and	CCONJ
crl-15219	90	41	computerand	computerand	NOUN
crl-15219	90	42	print	print	NOUN
crl-15219	90	43	-	-	PUNCT
crl-15219	90	44	based	base	VERB
crl-15219	90	45	information	information	NOUN
crl-15219	90	46	;	;	PUNCT
crl-15219	90	47	their	their	PRON
crl-15219	90	48	confidence	confidence	NOUN
crl-15219	90	49	level	level	NOUN
crl-15219	90	50	regarding	regard	VERB
crl-15219	90	51	library	library	NOUN
crl-15219	90	52	use	use	NOUN
crl-15219	90	53	;	;	PUNCT
crl-15219	90	54	and	and	CCONJ
crl-15219	90	55	basic	basic	ADJ
crl-15219	90	56	demographic	demographic	ADJ
crl-15219	90	57	information	information	NOUN
crl-15219	90	58	.	.	PUNCT
crl-15219	91	1	the	the	DET
crl-15219	91	2	t2	t2	PROPN
crl-15219	91	3	questionnaire	questionnaire	NOUN
crl-15219	91	4	differed	differ	VERB
crl-15219	91	5	from	from	ADP
crl-15219	91	6	the	the	DET
crl-15219	91	7	t1	t1	PROPN
crl-15219	91	8	questionnaire	questionnaire	NOUN
crl-15219	91	9	only	only	ADV
crl-15219	91	10	in	in	ADP
crl-15219	91	11	that	that	DET
crl-15219	91	12	demographic	demographic	ADJ
crl-15219	91	13	in­	in­	NOUN
crl-15219	91	14	formation	formation	NOUN
crl-15219	91	15	was	be	AUX
crl-15219	91	16	not	not	PART
crl-15219	91	17	solicited	solicit	VERB
crl-15219	91	18	;	;	PUNCT
crl-15219	91	19	that	that	PRON
crl-15219	91	20	is	is	ADV
crl-15219	91	21	,	,	PUNCT
crl-15219	91	22	the	the	DET
crl-15219	91	23	t2	t2	PROPN
crl-15219	91	24	questionnaire	questionnaire	NOUN
crl-15219	91	25	focused	focus	VERB
crl-15219	91	26	on	on	ADP
crl-15219	91	27	patron	patron	PROPN
crl-15219	91	28	expecta­	expecta­	NOUN
crl-15219	91	29	tions	tion	NOUN
crl-15219	91	30	and	and	CCONJ
crl-15219	91	31	perceptions	perception	NOUN
crl-15219	91	32	.	.	PUNCT
crl-15219	92	1	the	the	DET
crl-15219	92	2	t3	t3	PROPN
crl-15219	92	3	question­	question­	PROPN
crl-15219	92	4	naire	naire	NOUN
crl-15219	92	5	asked	ask	VERB
crl-15219	92	6	about	about	ADP
crl-15219	92	7	actual	actual	ADJ
crl-15219	92	8	experiences	experience	NOUN
crl-15219	92	9	and	and	CCONJ
crl-15219	92	10	perceptions	perception	NOUN
crl-15219	92	11	of	of	ADP
crl-15219	92	12	library	library	NOUN
crl-15219	92	13	performance	performance	NOUN
crl-15219	92	14	;	;	PUNCT
crl-15219	92	15	in	in	ADP
crl-15219	92	16	ad­	ad­	PROPN
crl-15219	92	17	dition	dition	NOUN
crl-15219	92	18	,	,	PUNCT
crl-15219	92	19	it	it	PRON
crl-15219	92	20	asked	ask	VERB
crl-15219	92	21	students	student	NOUN
crl-15219	92	22	to	to	PART
crl-15219	92	23	indicate	indicate	VERB
crl-15219	92	24	their	their	PRON
crl-15219	92	25	overall	overall	ADJ
crl-15219	92	26	level	level	NOUN
crl-15219	92	27	of	of	ADP
crl-15219	92	28	satisfaction	satisfaction	NOUN
crl-15219	92	29	with	with	ADP
crl-15219	92	30	the	the	DET
crl-15219	92	31	library	library	NOUN
crl-15219	92	32	.	.	PUNCT
crl-15219	93	1	completed	complete	VERB
crl-15219	93	2	questionnaires	questionnaire	NOUN
crl-15219	93	3	were	be	AUX
crl-15219	93	4	collected	collect	VERB
crl-15219	93	5	and	and	CCONJ
crl-15219	93	6	matched	match	VERB
crl-15219	93	7	for	for	ADP
crl-15219	93	8	seventy	seventy	NUM
crl-15219	93	9	-	-	PUNCT
crl-15219	93	10	six	six	NUM
crl-15219	93	11	individuals	individual	NOUN
crl-15219	93	12	;	;	PUNCT
crl-15219	93	13	that	that	PRON
crl-15219	93	14	is	be	AUX
crl-15219	93	15	,	,	PUNCT
crl-15219	93	16	seventy	seventy	NUM
crl-15219	93	17	-	-	PUNCT
crl-15219	93	18	six	six	NUM
crl-15219	93	19	students	student	NOUN
crl-15219	93	20	completed	complete	VERB
crl-15219	93	21	each	each	PRON
crl-15219	93	22	of	of	ADP
crl-15219	93	23	the	the	DET
crl-15219	93	24	three	three	NUM
crl-15219	93	25	questionnaires	questionnaire	NOUN
crl-15219	93	26	.	.	PUNCT
crl-15219	94	1	analysis	analysis	NOUN
crl-15219	94	2	focused	focus	VERB
crl-15219	94	3	on	on	ADP
crl-15219	94	4	addressing	address	VERB
crl-15219	94	5	the	the	DET
crl-15219	94	6	following	follow	VERB
crl-15219	94	7	three	three	NUM
crl-15219	94	8	questions	question	NOUN
crl-15219	94	9	:	:	PUNCT
crl-15219	94	10	1	1	X
crl-15219	94	11	.	.	X
crl-15219	94	12	which	which	DET
crl-15219	94	13	perceptions	perception	NOUN
crl-15219	94	14	of	of	ADP
crl-15219	94	15	performance	performance	NOUN
crl-15219	94	16	are	be	AUX
crl-15219	94	17	most	most	ADV
crl-15219	94	18	/	/	SYM
crl-15219	94	19	least	least	ADJ
crl-15219	94	20	associated	associate	VERB
crl-15219	94	21	with	with	ADP
crl-15219	94	22	patron	patron	NOUN
crl-15219	94	23	sat­	sat­	NOUN
crl-15219	94	24	isfaction	isfaction	NOUN
crl-15219	94	25	?	?	PUNCT
crl-15219	95	1	2	2	X
crl-15219	95	2	.	.	X
crl-15219	95	3	which	which	DET
crl-15219	95	4	perceptions	perception	NOUN
crl-15219	95	5	of	of	ADP
crl-15219	95	6	performance	performance	NOUN
crl-15219	95	7	are	be	AUX
crl-15219	95	8	or	or	CCONJ
crl-15219	95	9	are	be	AUX
crl-15219	95	10	not	not	PART
crl-15219	95	11	congruent	congruent	ADJ
crl-15219	95	12	with	with	ADP
crl-15219	95	13	t2	t2	PROPN
crl-15219	95	14	expecta­	expecta­	NOUN
crl-15219	95	15	tions	tion	NOUN
crl-15219	95	16	?	?	PUNCT
crl-15219	96	1	3	3	X
crl-15219	96	2	.	.	X
crl-15219	96	3	which	which	PRON
crl-15219	96	4	t2	t2	PROPN
crl-15219	96	5	expectations	expectation	NOUN
crl-15219	96	6	appear	appear	VERB
crl-15219	96	7	to	to	PART
crl-15219	96	8	have	have	AUX
crl-15219	96	9	been	be	AUX
crl-15219	96	10	influenced	influence	VERB
crl-15219	96	11	by	by	ADP
crl-15219	96	12	the	the	DET
crl-15219	96	13	library	library	NOUN
crl-15219	96	14	in­	in­	PROPN
crl-15219	96	15	struction	struction	NOUN
crl-15219	96	16	?	?	PUNCT
crl-15219	97	1	it	it	PRON
crl-15219	97	2	is	be	AUX
crl-15219	97	3	important	important	ADJ
crl-15219	97	4	to	to	PART
crl-15219	97	5	avoid	avoid	VERB
crl-15219	97	6	falling	fall	VERB
crl-15219	97	7	into	into	ADP
crl-15219	97	8	the	the	DET
crl-15219	97	9	trap	trap	NOUN
crl-15219	97	10	of	of	ADP
crl-15219	97	11	using	use	VERB
crl-15219	97	12	only	only	ADJ
crl-15219	97	13	library	library	NOUN
crl-15219	97	14	instruction	instruction	NOUN
crl-15219	97	15	-	-	PUNCT
crl-15219	97	16	re­	re­	NOUN
crl-15219	97	17	lated	late	VERB
crl-15219	97	18	variables	variable	NOUN
crl-15219	97	19	to	to	PART
crl-15219	97	20	assess	assess	VERB
crl-15219	97	21	user	user	NOUN
crl-15219	97	22	satisfaction	satisfaction	NOUN
crl-15219	97	23	.	.	PUNCT
crl-15219	98	1	studies	study	NOUN
crl-15219	98	2	that	that	PRON
crl-15219	98	3	only	only	ADV
crl-15219	98	4	consider	consider	VERB
crl-15219	98	5	program	program	NOUN
crl-15219	98	6	-	-	PUNCT
crl-15219	98	7	spe­	spe­	ADJ
crl-15219	98	8	cific	cific	NOUN
crl-15219	98	9	variables	variable	NOUN
crl-15219	98	10	as	as	ADP
crl-15219	98	11	antecedents	antecedent	NOUN
crl-15219	98	12	of	of	ADP
crl-15219	98	13	satisfac­	satisfac­	PROPN
crl-15219	98	14	tion	tion	NOUN
crl-15219	98	15	nearly	nearly	ADV
crl-15219	98	16	always	always	ADV
crl-15219	98	17	will	will	AUX
crl-15219	98	18	find	find	VERB
crl-15219	98	19	relationships	relationship	NOUN
crl-15219	98	20	between	between	ADP
crl-15219	98	21	the	the	DET
crl-15219	98	22	program	program	NOUN
crl-15219	98	23	and	and	CCONJ
crl-15219	98	24	satisfaction	satisfaction	NOUN
crl-15219	98	25	be­	be­	PROPN
crl-15219	98	26	cause	cause	VERB
crl-15219	98	27	the	the	DET
crl-15219	98	28	analytical	analytical	ADJ
crl-15219	98	29	procedures	procedure	NOUN
crl-15219	98	30	only	only	ADV
crl-15219	98	31	have	have	VERB
crl-15219	98	32	the	the	DET
crl-15219	98	33	program	program	NOUN
crl-15219	98	34	-	-	PUNCT
crl-15219	98	35	specific	specific	ADJ
crl-15219	98	36	variables	variable	NOUN
crl-15219	98	37	available	available	ADJ
crl-15219	98	38	to	to	PART
crl-15219	98	39	explain	explain	VERB
crl-15219	98	40	variance	variance	NOUN
crl-15219	98	41	in	in	ADP
crl-15219	98	42	satisfaction	satisfaction	NOUN
crl-15219	98	43	.	.	PUNCT
crl-15219	99	1	by	by	ADP
crl-15219	99	2	using	use	VERB
crl-15219	99	3	program	program	NOUN
crl-15219	99	4	-	-	PUNCT
crl-15219	99	5	specific	specific	ADJ
crl-15219	99	6	variables	variable	NOUN
crl-15219	99	7	and	and	CCONJ
crl-15219	99	8	other	other	ADJ
crl-15219	99	9	rea­	rea­	ADP
crl-15219	99	10	sonable	sonable	ADJ
crl-15219	99	11	measures	measure	NOUN
crl-15219	99	12	(	(	PUNCT
crl-15219	99	13	as	as	SCONJ
crl-15219	99	14	developed	develop	VERB
crl-15219	99	15	during	during	ADP
crl-15219	99	16	pretesting	preteste	VERB
crl-15219	99	17	)	)	PUNCT
crl-15219	99	18	,	,	PUNCT
crl-15219	99	19	the	the	DET
crl-15219	99	20	impact	impact	NOUN
crl-15219	99	21	of	of	ADP
crl-15219	99	22	the	the	DET
crl-15219	99	23	program	program	NOUN
crl-15219	99	24	rela­	rela­	ADJ
crl-15219	99	25	tive	tive	NOUN
crl-15219	99	26	to	to	ADP
crl-15219	99	27	other	other	ADJ
crl-15219	99	28	possible	possible	ADJ
crl-15219	99	29	antecedents	antecedent	NOUN
crl-15219	99	30	can	can	AUX
crl-15219	99	31	be	be	AUX
crl-15219	99	32	assessed	assess	VERB
crl-15219	99	33	.	.	PUNCT
crl-15219	100	1	this	this	DET
crl-15219	100	2	information	information	NOUN
crl-15219	100	3	is	be	AUX
crl-15219	100	4	more	more	ADV
crl-15219	100	5	useful	useful	ADJ
crl-15219	100	6	to	to	ADP
crl-15219	100	7	administrators	administrator	NOUN
crl-15219	100	8	than	than	SCONJ
crl-15219	100	9	is	be	AUX
crl-15219	100	10	program	program	NOUN
crl-15219	100	11	-	-	PUNCT
crl-15219	100	12	specific	specific	ADJ
crl-15219	100	13	information	information	NOUN
crl-15219	100	14	presented	present	VERB
crl-15219	100	15	in	in	ADP
crl-15219	100	16	a	a	DET
crl-15219	100	17	vacuum	vacuum	NOUN
crl-15219	100	18	.	.	PUNCT
crl-15219	101	1	findings	finding	VERB
crl-15219	101	2	analysis	analysis	NOUN
crl-15219	101	3	of	of	ADP
crl-15219	101	4	the	the	DET
crl-15219	101	5	data	datum	NOUN
crl-15219	101	6	is	be	AUX
crl-15219	101	7	based	base	VERB
crl-15219	101	8	primarily	primarily	ADV
crl-15219	101	9	on	on	ADP
crl-15219	101	10	two	two	NUM
crl-15219	101	11	established	establish	VERB
crl-15219	101	12	procedures	procedure	NOUN
crl-15219	101	13	:	:	PUNCT
crl-15219	101	14	the	the	DET
crl-15219	101	15	paired	pair	VERB
crl-15219	101	16	ttest	ttest	NOUN
crl-15219	101	17	difference	difference	NOUN
crl-15219	101	18	of	of	ADP
crl-15219	101	19	means	mean	NOUN
crl-15219	101	20	test	test	NOUN
crl-15219	101	21	and	and	CCONJ
crl-15219	101	22	correla­	correla­	ADJ
crl-15219	101	23	tion	tion	NOUN
crl-15219	101	24	analysis	analysis	NOUN
crl-15219	101	25	.	.	PUNCT
crl-15219	102	1	the	the	DET
crl-15219	102	2	former	former	ADJ
crl-15219	102	3	test	test	NOUN
crl-15219	102	4	is	be	AUX
crl-15219	102	5	useful	useful	ADJ
crl-15219	102	6	when	when	SCONJ
crl-15219	102	7	measurements	measurement	NOUN
crl-15219	102	8	are	be	AUX
crl-15219	102	9	taken	take	VERB
crl-15219	102	10	of	of	ADP
crl-15219	102	11	a	a	DET
crl-15219	102	12	par­	par­	NOUN
crl-15219	102	13	ticular	ticular	PROPN
crl-15219	102	14	group	group	NOUN
crl-15219	102	15	of	of	ADP
crl-15219	102	16	individuals	individual	NOUN
crl-15219	102	17	at	at	ADP
crl-15219	102	18	differ­	differ­	VERB
crl-15219	102	19	ent	ent	NOUN
crl-15219	102	20	points	point	NOUN
crl-15219	102	21	in	in	ADP
crl-15219	102	22	time	time	NOUN
crl-15219	102	23	;	;	PUNCT
crl-15219	102	24	it	it	PRON
crl-15219	102	25	is	be	AUX
crl-15219	102	26	appropriate	appropriate	ADJ
crl-15219	102	27	for	for	ADP
crl-15219	102	28	determining	determine	VERB
crl-15219	102	29	whether	whether	SCONJ
crl-15219	102	30	there	there	PRON
crl-15219	102	31	is	be	VERB
crl-15219	102	32	any	any	DET
crl-15219	102	33	dif­	dif­	NOUN
crl-15219	102	34	ference	ference	NOUN
crl-15219	102	35	(	(	PUNCT
crl-15219	102	36	1	1	NUM
crl-15219	102	37	)	)	PUNCT
crl-15219	102	38	in	in	ADP
crl-15219	102	39	the	the	DET
crl-15219	102	40	mean	mean	ADJ
crl-15219	102	41	value	value	NOUN
crl-15219	102	42	of	of	ADP
crl-15219	102	43	a	a	DET
crl-15219	102	44	single	single	ADJ
crl-15219	102	45	variable	variable	NOUN
crl-15219	102	46	measured	measure	VERB
crl-15219	102	47	at	at	ADP
crl-15219	102	48	two	two	NUM
crl-15219	102	49	different	different	ADJ
crl-15219	102	50	times	time	NOUN
crl-15219	102	51	or	or	CCONJ
crl-15219	102	52	(	(	PUNCT
crl-15219	102	53	2	2	NUM
crl-15219	102	54	)	)	PUNCT
crl-15219	102	55	between	between	ADP
crl-15219	102	56	two	two	NUM
crl-15219	102	57	different	different	ADJ
crl-15219	102	58	vari­	vari­	NOUN
crl-15219	102	59	a	a	DET
crl-15219	102	60	b	b	X
crl-15219	102	61	l	l	NOUN
crl-15219	102	62	e	e	PROPN
crl-15219	102	63	s	s	X
crl-15219	102	64	w	w	ADP
crl-15219	102	65	h	h	NOUN
crl-15219	102	66	e	e	PROPN
crl-15219	102	67	n	n	PROPN
crl-15219	102	68	t	t	PROPN
crl-15219	102	69	h	h	NOUN
crl-15219	102	70	e	e	NOUN
crl-15219	102	71	v	v	ADP
crl-15219	102	72	a	a	DET
crl-15219	102	73	r	r	NOUN
crl-15219	102	74	i	i	PRON
crl-15219	102	75	a	a	DET
crl-15219	102	76	b	b	X
crl-15219	102	77	l	l	X
crl-15219	102	78	e	e	NOUN
crl-15219	102	79	s	s	VERB
crl-15219	102	80	c	c	NOUN
crl-15219	102	81	a	a	DET
crl-15219	102	82	n	n	X
crl-15219	102	83	b	b	NOUN
crl-15219	102	84	e	e	NOUN
crl-15219	102	85	matched	match	VERB
crl-15219	102	86	to	to	ADP
crl-15219	102	87	a	a	DET
crl-15219	102	88	specific	specific	ADJ
crl-15219	102	89	individual	individual	NOUN
crl-15219	102	90	.	.	PUNCT
crl-15219	103	1	cor­	cor­	NOUN
crl-15219	103	2	relations	relation	NOUN
crl-15219	103	3	simply	simply	ADV
crl-15219	103	4	reflect	reflect	VERB
crl-15219	103	5	the	the	DET
crl-15219	103	6	strength	strength	NOUN
crl-15219	103	7	of	of	ADP
crl-15219	103	8	the	the	DET
crl-15219	103	9	linear	linear	PROPN
crl-15219	103	10	relationship	relationship	NOUN
crl-15219	103	11	between	between	ADP
crl-15219	103	12	two	two	NUM
crl-15219	103	13	variables	variable	NOUN
crl-15219	103	14	and	and	CCONJ
crl-15219	103	15	range	range	NOUN
crl-15219	103	16	from	from	ADP
crl-15219	103	17	-1.0	-1.0	PROPN
crl-15219	103	18	to	to	ADP
crl-15219	103	19	1.0	1.0	NUM
crl-15219	103	20	.	.	PUNCT
crl-15219	104	1	positive	positive	ADJ
crl-15219	104	2	corre­	corre­	PROPN
crl-15219	104	3	lations	lation	NOUN
crl-15219	104	4	indicate	indicate	VERB
crl-15219	104	5	a	a	DET
crl-15219	104	6	positive	positive	ADJ
crl-15219	104	7	relationship	relationship	NOUN
crl-15219	104	8	,	,	PUNCT
crl-15219	104	9	negative	negative	ADJ
crl-15219	104	10	correlations	correlation	NOUN
crl-15219	104	11	reflect	reflect	VERB
crl-15219	104	12	an	an	DET
crl-15219	104	13	inverse	inverse	ADJ
crl-15219	104	14	re­	re­	NOUN
crl-15219	104	15	lationship	lationship	NOUN
crl-15219	104	16	,	,	PUNCT
crl-15219	104	17	and	and	CCONJ
crl-15219	104	18	a	a	DET
crl-15219	104	19	correlation	correlation	NOUN
crl-15219	104	20	of	of	ADP
crl-15219	104	21	0.0	0.0	NUM
crl-15219	104	22	indi­	indi­	PROPN
crl-15219	104	23	cates	cat	VERB
crl-15219	104	24	the	the	DET
crl-15219	104	25	two	two	NUM
crl-15219	104	26	variables	variable	NOUN
crl-15219	104	27	are	be	AUX
crl-15219	104	28	unrelated	unrelated	ADJ
crl-15219	104	29	.	.	PUNCT
crl-15219	105	1	table	table	NOUN
crl-15219	105	2	1	1	NUM
crl-15219	105	3	lists	list	NOUN
crl-15219	105	4	selected	select	VERB
crl-15219	105	5	study	study	NOUN
crl-15219	105	6	variables	variable	NOUN
crl-15219	105	7	in	in	ADP
crl-15219	105	8	column	column	NOUN
crl-15219	105	9	1	1	NUM
crl-15219	105	10	.	.	PUNCT
crl-15219	105	11	column	column	NOUN
crl-15219	105	12	2	2	NUM
crl-15219	105	13	contains	contain	VERB
crl-15219	105	14	the	the	DET
crl-15219	105	15	differ­	differ­	PROPN
crl-15219	105	16	ence	ence	NOUN
crl-15219	105	17	of	of	ADP
crl-15219	105	18	means	mean	NOUN
crl-15219	105	19	in	in	ADP
crl-15219	105	20	expectations	expectation	NOUN
crl-15219	105	21	/	/	SYM
crl-15219	105	22	assess­	assess­	NUM
crl-15219	105	23	ments	ment	NOUN
crl-15219	105	24	before	before	ADP
crl-15219	105	25	(	(	PUNCT
crl-15219	105	26	t1	t1	NUM
crl-15219	105	27	)	)	PUNCT
crl-15219	105	28	and	and	CCONJ
crl-15219	105	29	after	after	ADP
crl-15219	105	30	(	(	PUNCT
crl-15219	105	31	t2	t2	PROPN
crl-15219	105	32	)	)	PUNCT
crl-15219	105	33	the	the	DET
crl-15219	105	34	library	library	NOUN
crl-15219	105	35	instruction	instruction	NOUN
crl-15219	105	36	.	.	PUNCT
crl-15219	106	1	positive	positive	ADJ
crl-15219	106	2	numbers	number	NOUN
crl-15219	106	3	indicate	indicate	VERB
crl-15219	106	4	the	the	DET
crl-15219	106	5	degree	degree	NOUN
crl-15219	106	6	to	to	PART
crl-15219	106	7	which	which	PRON
crl-15219	106	8	average	average	ADJ
crl-15219	106	9	values	value	NOUN
crl-15219	106	10	for	for	ADP
crl-15219	106	11	that	that	DET
crl-15219	106	12	variable	variable	ADJ
crl-15219	106	13	increased	increase	VERB
crl-15219	106	14	following	follow	VERB
crl-15219	106	15	instruction	instruction	NOUN
crl-15219	106	16	,	,	PUNCT
crl-15219	106	17	and	and	CCONJ
crl-15219	106	18	negative	negative	ADJ
crl-15219	106	19	numbers	number	NOUN
crl-15219	106	20	indicate	indicate	VERB
crl-15219	106	21	the	the	DET
crl-15219	106	22	degree	degree	NOUN
crl-15219	106	23	to	to	PART
crl-15219	106	24	which	which	PRON
crl-15219	106	25	average	average	ADJ
crl-15219	106	26	values	value	NOUN
crl-15219	106	27	decreased	decrease	VERB
crl-15219	106	28	fol­	fol­	NOUN
crl-15219	106	29	lowing	lowing	NOUN
crl-15219	106	30	instruction	instruction	NOUN
crl-15219	106	31	.	.	PUNCT
crl-15219	107	1	in	in	ADP
crl-15219	107	2	column	column	NOUN
crl-15219	107	3	3	3	NUM
crl-15219	107	4	,	,	PUNCT
crl-15219	107	5	the	the	DET
crl-15219	107	6	dif­	dif­	NOUN
crl-15219	107	7	ference	ference	NOUN
crl-15219	107	8	between	between	ADP
crl-15219	107	9	perceived	perceive	VERB
crl-15219	107	10	performance	performance	NOUN
crl-15219	107	11	(	(	PUNCT
crl-15219	107	12	t3	t3	NOUN
crl-15219	107	13	)	)	PUNCT
crl-15219	107	14	and	and	CCONJ
crl-15219	107	15	post	post	ADJ
crl-15219	107	16	-	-	ADJ
crl-15219	107	17	instruction	instruction	ADJ
crl-15219	107	18	expectations/	expectations/	NUM
crl-15219	107	19	assessments	assessment	NOUN
crl-15219	107	20	(	(	PUNCT
crl-15219	107	21	t2	t2	PROPN
crl-15219	107	22	)	)	PUNCT
crl-15219	107	23	are	be	AUX
crl-15219	107	24	presented	present	VERB
crl-15219	107	25	.	.	PUNCT
crl-15219	108	1	the	the	DET
crl-15219	108	2	as­	as­	NOUN
crl-15219	108	3	terisks	terisk	NOUN
crl-15219	108	4	by	by	ADP
crl-15219	108	5	a	a	DET
crl-15219	108	6	number	number	NOUN
crl-15219	108	7	in	in	ADP
crl-15219	108	8	columns	column	NOUN
crl-15219	108	9	2	2	NUM
crl-15219	108	10	and	and	CCONJ
crl-15219	108	11	3	3	NUM
crl-15219	108	12	indicate	indicate	VERB
crl-15219	108	13	that	that	SCONJ
crl-15219	108	14	the	the	DET
crl-15219	108	15	difference	difference	NOUN
crl-15219	108	16	is	be	AUX
crl-15219	108	17	statistically	statistically	ADV
crl-15219	108	18	significant	significant	ADJ
crl-15219	108	19	.	.	PUNCT
crl-15219	109	1	column	column	NOUN
crl-15219	109	2	4	4	NUM
crl-15219	109	3	contains	contain	VERB
crl-15219	109	4	the	the	DET
crl-15219	109	5	simple	simple	ADJ
crl-15219	109	6	correlations	correlation	NOUN
crl-15219	109	7	between	between	ADP
crl-15219	109	8	performance	performance	NOUN
crl-15219	109	9	and	and	CCONJ
crl-15219	109	10	overall	overall	ADJ
crl-15219	109	11	satisfaction	satisfaction	NOUN
crl-15219	109	12	with	with	ADP
crl-15219	109	13	the	the	DET
crl-15219	109	14	library	library	NOUN
crl-15219	109	15	.	.	PUNCT
crl-15219	110	1	the	the	DET
crl-15219	110	2	asterisks	asterisk	NOUN
crl-15219	110	3	in	in	ADP
crl-15219	110	4	this	this	DET
crl-15219	110	5	column	column	NOUN
crl-15219	110	6	indicate	indicate	VERB
crl-15219	110	7	those	those	DET
crl-15219	110	8	correlations	correlation	NOUN
crl-15219	110	9	that	that	PRON
crl-15219	110	10	are	be	AUX
crl-15219	110	11	statistically	statistically	ADV
crl-15219	110	12	signifi­	signifi­	ADJ
crl-15219	110	13	ca	can	AUX
crl-15219	110	14	nt	not	PART
crl-15219	110	15	.	.	PUNCT
crl-15219	111	1	positive	positive	ADJ
crl-15219	111	2	numbers	number	NOUN
crl-15219	111	3	indicate	indicate	VERB
crl-15219	111	4	a	a	DET
crl-15219	111	5	positive	positive	ADJ
crl-15219	111	6	relationship	relationship	NOUN
crl-15219	111	7	between	between	ADP
crl-15219	111	8	performance	performance	NOUN
crl-15219	111	9	and	and	CCONJ
crl-15219	111	10	overall	overall	ADJ
crl-15219	111	11	satisfaction	satisfaction	NOUN
crl-15219	111	12	,	,	PUNCT
crl-15219	111	13	and	and	CCONJ
crl-15219	111	14	negative	negative	ADJ
crl-15219	111	15	num­	num­	NOUN
crl-15219	111	16	bers	ber	NOUN
crl-15219	111	17	indicate	indicate	VERB
crl-15219	111	18	a	a	DET
crl-15219	111	19	negative	negative	ADJ
crl-15219	111	20	relationship	relationship	NOUN
crl-15219	111	21	.	.	PUNCT
crl-15219	112	1	http	http	PROPN
crl-15219	112	2	:	:	PUNCT
crl-15219	112	3	staff.26	staff.26	PROPN
crl-15219	112	4	328	328	NUM
crl-15219	112	5	college	college	PROPN
crl-15219	112	6	&	&	CCONJ
crl-15219	112	7	research	research	PROPN
crl-15219	112	8	libraries	library	NOUN
crl-15219	112	9	july	july	PROPN
crl-15219	112	10	1998	1998	NUM
crl-15219	112	11	table	table	NOUN
crl-15219	112	12	1	1	NUM
crl-15219	112	13	results	result	NOUN
crl-15219	112	14	(	(	PUNCT
crl-15219	112	15	n	n	CCONJ
crl-15219	112	16	=	=	PROPN
crl-15219	112	17	76	76	NUM
crl-15219	112	18	)	)	PUNCT
crl-15219	112	19	change	change	NOUN
crl-15219	112	20	in	in	ADP
crl-15219	112	21	difference	difference	NOUN
crl-15219	112	22	between	between	ADP
crl-15219	112	23	pre	pre	NOUN
crl-15219	112	24	-	-	NOUN
crl-15219	112	25	instruction	instruction	NOUN
crl-15219	112	26	to	to	ADP
crl-15219	112	27	performance	performance	NOUN
crl-15219	112	28	and	and	CCONJ
crl-15219	112	29	correlation	correlation	NOUN
crl-15219	112	30	between	between	ADP
crl-15219	112	31	post	post	ADJ
crl-15219	112	32	-	-	ADJ
crl-15219	112	33	instruction	instruction	ADJ
crl-15219	112	34	values	value	NOUN
crl-15219	112	35	expectations	expectation	NOUN
crl-15219	112	36	performance	performance	NOUN
crl-15219	112	37	and	and	CCONJ
crl-15219	112	38	(	(	PUNCT
crl-15219	112	39	t2	t2	PROPN
crl-15219	112	40	t1	t1	NUM
crl-15219	112	41	)	)	PUNCT
crl-15219	112	42	(	(	PUNCT
crl-15219	112	43	t3	t3	PROPN
crl-15219	112	44	t2	t2	PROPN
crl-15219	112	45	)	)	PUNCT
crl-15219	112	46	satisfaction	satisfaction	NOUN
crl-15219	112	47	general	general	ADJ
crl-15219	112	48	library	library	NOUN
crl-15219	112	49	percent	percent	NOUN
crl-15219	112	50	of	of	ADP
crl-15219	112	51	needed	need	VERB
crl-15219	112	52	materials	material	NOUN
crl-15219	112	53	2.014	2.014	NUM
crl-15219	112	54	-4.045	-4.045	PROPN
crl-15219	112	55	.53	.53	NUM
crl-15219	112	56	*	*	NOUN
crl-15219	112	57	*	*	PUNCT
crl-15219	112	58	*	*	PUNCT
crl-15219	112	59	available	available	ADJ
crl-15219	112	60	at	at	ADP
crl-15219	112	61	the	the	DET
crl-15219	112	62	library	library	NOUN
crl-15219	112	63	rarely	rarely	ADV
crl-15219	112	64	has	have	VERB
crl-15219	112	65	the	the	DET
crl-15219	112	66	material	material	NOUN
crl-15219	112	67	i	i	PRON
crl-15219	112	68	need	need	VERB
crl-15219	112	69	0.030	0.030	NUM
crl-15219	112	70	-0.075	-0.075	PUNCT
crl-15219	113	1	-.66	-.66	PUNCT
crl-15219	113	2	*	*	PUNCT
crl-15219	113	3	*	*	PUNCT
crl-15219	113	4	*	*	PUNCT
crl-15219	113	5	difficult	difficult	ADJ
crl-15219	113	6	to	to	PART
crl-15219	113	7	find	find	VERB
crl-15219	113	8	materials	material	NOUN
crl-15219	113	9	at	at	ADP
crl-15219	113	10	-0.074	-0.074	X
crl-15219	113	11	-0.269	-0.269	VERB
crl-15219	113	12	*	*	PUNCT
crl-15219	113	13	*	*	PUNCT
crl-15219	113	14	-.41	-.41	PUNCT
crl-15219	113	15	*	*	PUNCT
crl-15219	114	1	*	*	PUNCT
crl-15219	114	2	*	*	PUNCT
crl-15219	114	3	the	the	DET
crl-15219	114	4	library	library	PROPN
crl-15219	114	5	library	library	PROPN
crl-15219	114	6	specifics	specific	NOUN
crl-15219	114	7	average	average	PROPN
crl-15219	114	8	wait	wait	VERB
crl-15219	114	9	time	time	NOUN
crl-15219	114	10	for	for	ADP
crl-15219	114	11	books	book	NOUN
crl-15219	114	12	0.313	0.313	NUM
crl-15219	114	13	*	*	PUNCT
crl-15219	114	14	*	*	PUNCT
crl-15219	115	1	-1.183	-1.183	NOUN
crl-15219	115	2	*	*	PUNCT
crl-15219	115	3	*	*	PUNCT
crl-15219	115	4	*	*	PUNCT
crl-15219	115	5	-.07	-.07	PUNCT
crl-15219	115	6	maximum	maximum	ADJ
crl-15219	115	7	wait	wait	NOUN
crl-15219	115	8	time	time	NOUN
crl-15219	115	9	for	for	ADP
crl-15219	115	10	books	book	NOUN
crl-15219	115	11	0.194	0.194	NUM
crl-15219	115	12	*	*	PUNCT
crl-15219	116	1	-1.759	-1.759	PUNCT
crl-15219	117	1	*	*	PUNCT
crl-15219	117	2	*	*	PUNCT
crl-15219	117	3	*	*	PUNCT
crl-15219	117	4	-.08	-.08	PUNCT
crl-15219	117	5	average	average	ADJ
crl-15219	117	6	wait	wait	NOUN
crl-15219	117	7	time	time	NOUN
crl-15219	117	8	for	for	ADP
crl-15219	117	9	articles	article	NOUN
crl-15219	117	10	0.388	0.388	NUM
crl-15219	117	11	*	*	PUNCT
crl-15219	117	12	*	*	PUNCT
crl-15219	117	13	*	*	PUNCT
crl-15219	117	14	-0.906	-0.906	PUNCT
crl-15219	117	15	*	*	PUNCT
crl-15219	117	16	*	*	PUNCT
crl-15219	117	17	*	*	PUNCT
crl-15219	117	18	-.09	-.09	ADJ
crl-15219	117	19	maximum	maximum	ADJ
crl-15219	117	20	wait	wait	NOUN
crl-15219	117	21	time	time	NOUN
crl-15219	117	22	for	for	ADP
crl-15219	117	23	articles	article	NOUN
crl-15219	117	24	0.134	0.134	NUM
crl-15219	117	25	-1.328	-1.328	PUNCT
crl-15219	118	1	*	*	PUNCT
crl-15219	118	2	*	*	PUNCT
crl-15219	119	1	*	*	PUNCT
crl-15219	119	2	-.24	-.24	PUNCT
crl-15219	119	3	*	*	PUNCT
crl-15219	119	4	computers	computer	NOUN
crl-15219	119	5	useful	useful	ADJ
crl-15219	119	6	for	for	ADP
crl-15219	119	7	research	research	NOUN
crl-15219	119	8	0.000	0.000	NUM
crl-15219	119	9	0.090	0.090	NUM
crl-15219	119	10	.40	.40	NUM
crl-15219	119	11	*	*	NOUN
crl-15219	119	12	*	*	NOUN
crl-15219	119	13	*	*	NOUN
crl-15219	119	14	computers	computer	NOUN
crl-15219	119	15	difficult	difficult	ADJ
crl-15219	119	16	to	to	PART
crl-15219	119	17	use	use	VERB
crl-15219	119	18	-0.149	-0.149	PUNCT
crl-15219	119	19	-0.209	-0.209	NOUN
crl-15219	119	20	-.49	-.49	PUNCT
crl-15219	119	21	*	*	PUNCT
crl-15219	119	22	*	*	PUNCT
crl-15219	119	23	*	*	ADJ
crl-15219	119	24	printed	print	VERB
crl-15219	119	25	references	reference	NOUN
crl-15219	119	26	useful	useful	ADJ
crl-15219	119	27	for	for	ADP
crl-15219	119	28	-0.119	-0.119	PROPN
crl-15219	119	29	-0.090	-0.090	PUNCT
crl-15219	119	30	.16	.16	PROPN
crl-15219	119	31	research	research	NOUN
crl-15219	119	32	printed	print	VERB
crl-15219	119	33	references	reference	NOUN
crl-15219	119	34	difficult	difficult	ADJ
crl-15219	119	35	to	to	PART
crl-15219	119	36	use	use	VERB
crl-15219	119	37	0.045	0.045	NUM
crl-15219	119	38	0.060	0.060	NUM
crl-15219	119	39	-.19	-.19	PROPN
crl-15219	119	40	library	library	NOUN
crl-15219	119	41	staff	staff	PROPN
crl-15219	119	42	library	library	PROPN
crl-15219	119	43	staff	staff	PROPN
crl-15219	119	44	competent	competent	ADJ
crl-15219	119	45	-0.224	-0.224	PUNCT
crl-15219	119	46	0.045	0.045	NUM
crl-15219	119	47	.47	.47	NUM
crl-15219	119	48	*	*	NOUN
crl-15219	119	49	*	*	PUNCT
crl-15219	119	50	*	*	NOUN
crl-15219	119	51	library	library	NOUN
crl-15219	119	52	staff	staff	NOUN
crl-15219	119	53	helpful	helpful	ADJ
crl-15219	119	54	-0.030	-0.030	NOUN
crl-15219	119	55	-0.448	-0.448	PUNCT
crl-15219	119	56	*	*	PUNCT
crl-15219	119	57	*	*	PUNCT
crl-15219	119	58	*	*	NOUN
crl-15219	119	59	.58	.58	NUM
crl-15219	119	60	*	*	PUNCT
crl-15219	119	61	*	*	PUNCT
crl-15219	119	62	*	*	NOUN
crl-15219	119	63	patron	patron	NOUN
crl-15219	119	64	self	self	NOUN
crl-15219	119	65	-	-	PUNCT
crl-15219	119	66	assessment	assessment	NOUN
crl-15219	119	67	skillful	skillful	NOUN
crl-15219	119	68	using	use	VERB
crl-15219	119	69	libraries	library	NOUN
crl-15219	119	70	in	in	ADP
crl-15219	119	71	general	general	ADJ
crl-15219	119	72	0.164	0.164	NUM
crl-15219	119	73	*	*	X
crl-15219	119	74	0.149	0.149	NUM
crl-15219	119	75	*	*	NUM
crl-15219	119	76	.21	.21	NUM
crl-15219	119	77	*	*	NOUN
crl-15219	119	78	skillful	skillful	ADJ
crl-15219	119	79	using	use	VERB
crl-15219	119	80	the	the	DET
crl-15219	119	81	university	university	NOUN
crl-15219	119	82	library	library	NOUN
crl-15219	119	83	0.433	0.433	NUM
crl-15219	119	84	*	*	PUNCT
crl-15219	119	85	*	*	PUNCT
crl-15219	119	86	*	*	NOUN
crl-15219	119	87	0.239	0.239	NUM
crl-15219	119	88	*	*	PUNCT
crl-15219	119	89	*	*	NOUN
crl-15219	119	90	.32	.32	NUM
crl-15219	119	91	*	*	PUNCT
crl-15219	119	92	*	*	PUNCT
crl-15219	119	93	*	*	PUNCT
crl-15219	119	94	hours	hour	NOUN
crl-15219	119	95	spent	spend	VERB
crl-15219	119	96	conducting	conduct	VERB
crl-15219	119	97	0.149	0.149	NUM
crl-15219	119	98	-0.462	-0.462	NOUN
crl-15219	119	99	*	*	PUNCT
crl-15219	119	100	*	*	PUNCT
crl-15219	119	101	*	*	NOUN
crl-15219	119	102	.05	.05	NUM
crl-15219	119	103	library	library	NOUN
crl-15219	119	104	research	research	NOUN
crl-15219	119	105	levels	level	NOUN
crl-15219	119	106	of	of	ADP
crl-15219	119	107	significance*p	significance*p	NUM
crl-15219	119	108	<	<	X
crl-15219	120	1	.10	.10	NUM
crl-15219	121	1	*	*	PUNCT
crl-15219	122	1	*	*	PUNCT
crl-15219	122	2	p	p	NOUN
crl-15219	122	3	<	<	X
crl-15219	123	1	.05	.05	NUM
crl-15219	124	1	*	*	PUNCT
crl-15219	124	2	*	*	PUNCT
crl-15219	124	3	*	*	PUNCT
crl-15219	124	4	p	p	NOUN
crl-15219	124	5	<	<	X
crl-15219	124	6	.01	.01	NUM
crl-15219	124	7	difference	difference	NOUN
crl-15219	124	8	between	between	ADP
crl-15219	124	9	pre­	pre­	NOUN
crl-15219	124	10	and	and	CCONJ
crl-15219	124	11	post­	post­	NOUN
crl-15219	124	12	instruction	instruction	NOUN
crl-15219	124	13	values	value	NOUN
crl-15219	124	14	looking	look	VERB
crl-15219	124	15	at	at	ADP
crl-15219	124	16	the	the	DET
crl-15219	124	17	results	result	NOUN
crl-15219	124	18	in	in	ADP
crl-15219	124	19	column	column	NOUN
crl-15219	124	20	2	2	NUM
crl-15219	124	21	,	,	PUNCT
crl-15219	124	22	sig­	sig­	VERB
crl-15219	124	23	nificant	nificant	ADJ
crl-15219	124	24	differences	difference	NOUN
crl-15219	124	25	appear	appear	VERB
crl-15219	124	26	in	in	ADP
crl-15219	124	27	only	only	ADV
crl-15219	124	28	two	two	NUM
crl-15219	124	29	general	general	ADJ
crl-15219	124	30	categories	category	NOUN
crl-15219	124	31	:	:	PUNCT
crl-15219	124	32	1	1	X
crl-15219	124	33	.	.	X
crl-15219	124	34	wait	wait	VERB
crl-15219	124	35	time	time	NOUN
crl-15219	124	36	for	for	ADP
crl-15219	124	37	materials	material	NOUN
crl-15219	124	38	:	:	PUNCT
crl-15219	124	39	patron	patron	NOUN
crl-15219	124	40	esti­	esti­	PROPN
crl-15219	124	41	mates	mate	NOUN
crl-15219	124	42	of	of	ADP
crl-15219	124	43	average	average	ADJ
crl-15219	124	44	wait	wait	NOUN
crl-15219	124	45	times	time	NOUN
crl-15219	124	46	for	for	ADP
crl-15219	124	47	books	book	NOUN
crl-15219	124	48	and	and	CCONJ
crl-15219	124	49	articles	article	NOUN
crl-15219	124	50	and	and	CCONJ
crl-15219	124	51	the	the	DET
crl-15219	124	52	expected	expect	VERB
crl-15219	124	53	maximum	maximum	ADJ
crl-15219	124	54	wait	wait	NOUN
crl-15219	124	55	time	time	NOUN
crl-15219	124	56	for	for	ADP
crl-15219	124	57	books	book	NOUN
crl-15219	124	58	increased	increase	VERB
crl-15219	124	59	significantly	significantly	ADV
crl-15219	124	60	fol­	fol­	NOUN
crl-15219	124	61	lowing	lowing	NOUN
crl-15219	124	62	library	library	NOUN
crl-15219	124	63	instruction	instruction	NOUN
crl-15219	124	64	.	.	PUNCT
crl-15219	125	1	2	2	X
crl-15219	125	2	.	.	X
crl-15219	125	3	self	self	NOUN
crl-15219	125	4	-	-	PUNCT
crl-15219	125	5	assessed	assess	VERB
crl-15219	125	6	skill	skill	NOUN
crl-15219	125	7	level	level	NOUN
crl-15219	125	8	:	:	PUNCT
crl-15219	125	9	patrons	patron	NOUN
crl-15219	125	10	as­	as­	NOUN
crl-15219	125	11	sessed	sesse	VERB
crl-15219	125	12	their	their	PRON
crl-15219	125	13	skill	skill	NOUN
crl-15219	125	14	level	level	NOUN
crl-15219	125	15	as	as	ADP
crl-15219	125	16	being	be	AUX
crl-15219	125	17	higher	high	ADJ
crl-15219	125	18	fol­	fol­	NOUN
crl-15219	125	19	lowing	lowing	NOUN
crl-15219	125	20	library	library	NOUN
crl-15219	125	21	instruction	instruction	NOUN
crl-15219	125	22	.	.	PUNCT
crl-15219	126	1	somewhat	somewhat	ADV
crl-15219	126	2	surprisingly	surprisingly	ADV
crl-15219	126	3	,	,	PUNCT
crl-15219	126	4	there	there	PRON
crl-15219	126	5	were	be	VERB
crl-15219	126	6	no	no	DET
crl-15219	126	7	significant	significant	ADJ
crl-15219	126	8	differences	difference	NOUN
crl-15219	126	9	in	in	ADP
crl-15219	126	10	expectations	expectation	NOUN
crl-15219	126	11	re­	re­	AUX
crl-15219	126	12	garding	garde	VERB
crl-15219	126	13	the	the	DET
crl-15219	126	14	usefulness	usefulness	NOUN
crl-15219	126	15	or	or	CCONJ
crl-15219	126	16	difficulty	difficulty	NOUN
crl-15219	126	17	in	in	ADP
crl-15219	126	18	using	use	VERB
crl-15219	126	19	computers	computer	NOUN
crl-15219	126	20	or	or	CCONJ
crl-15219	126	21	print	print	NOUN
crl-15219	126	22	references	reference	NOUN
crl-15219	126	23	,	,	PUNCT
crl-15219	126	24	in	in	ADP
crl-15219	126	25	the	the	DET
crl-15219	126	26	general	general	ADJ
crl-15219	126	27	availability	availability	NOUN
crl-15219	126	28	of	of	ADP
crl-15219	126	29	material	material	NOUN
crl-15219	126	30	at	at	ADP
crl-15219	126	31	the	the	DET
crl-15219	126	32	library	library	NOUN
crl-15219	126	33	,	,	PUNCT
crl-15219	126	34	or	or	CCONJ
crl-15219	126	35	in	in	ADP
crl-15219	126	36	the	the	DET
crl-15219	126	37	expected	expected	ADJ
crl-15219	126	38	helpfulness/	helpfulness/	NUM
crl-15219	126	39	competence	competence	NOUN
crl-15219	126	40	of	of	ADP
crl-15219	126	41	the	the	DET
crl-15219	126	42	library	library	NOUN
crl-15219	126	43	staff	staff	NOUN
crl-15219	126	44	.	.	PUNCT
crl-15219	127	1	difference	difference	NOUN
crl-15219	127	2	between	between	ADP
crl-15219	127	3	performance	performance	NOUN
crl-15219	127	4	and	and	CCONJ
crl-15219	127	5	post­	post­	NOUN
crl-15219	127	6	instruction	instruction	NOUN
crl-15219	127	7	expectations	expectation	NOUN
crl-15219	127	8	looking	look	VERB
crl-15219	127	9	at	at	ADP
crl-15219	127	10	column	column	NOUN
crl-15219	127	11	3	3	NUM
crl-15219	127	12	,	,	PUNCT
crl-15219	127	13	assessed	assess	VERB
crl-15219	127	14	perfor­	perfor­	PROPN
crl-15219	127	15	effects	effect	NOUN
crl-15219	127	16	of	of	ADP
crl-15219	127	17	library	library	NOUN
crl-15219	127	18	instruction	instruction	NOUN
crl-15219	127	19	329	329	NUM
crl-15219	127	20	mance	mance	NOUN
crl-15219	127	21	differed	differ	VERB
crl-15219	127	22	from	from	ADP
crl-15219	127	23	patron	patron	NOUN
crl-15219	127	24	expectations	expectation	NOUN
crl-15219	127	25	in	in	ADP
crl-15219	127	26	five	five	NUM
crl-15219	127	27	areas	area	NOUN
crl-15219	127	28	:	:	PUNCT
crl-15219	127	29	1	1	X
crl-15219	127	30	.	.	X
crl-15219	127	31	perceptions	perception	NOUN
crl-15219	127	32	of	of	ADP
crl-15219	127	33	the	the	DET
crl-15219	127	34	difficulty	difficulty	NOUN
crl-15219	127	35	of	of	ADP
crl-15219	127	36	finding	find	VERB
crl-15219	127	37	material	material	NOUN
crl-15219	127	38	in	in	ADP
crl-15219	127	39	the	the	DET
crl-15219	127	40	library	library	NOUN
crl-15219	127	41	:	:	PUNCT
crl-15219	127	42	patrons	patron	NOUN
crl-15219	127	43	experienced	experience	VERB
crl-15219	127	44	less	less	ADJ
crl-15219	127	45	difficulty	difficulty	NOUN
crl-15219	127	46	in	in	ADP
crl-15219	127	47	finding	find	VERB
crl-15219	127	48	material	material	NOUN
crl-15219	127	49	than	than	SCONJ
crl-15219	127	50	ex­	ex­	NOUN
crl-15219	127	51	pected	pecte	VERB
crl-15219	127	52	.	.	PUNCT
crl-15219	128	1	2	2	X
crl-15219	128	2	.	.	X
crl-15219	128	3	wait	wait	VERB
crl-15219	128	4	time	time	NOUN
crl-15219	128	5	for	for	ADP
crl-15219	128	6	articles	article	NOUN
crl-15219	128	7	and	and	CCONJ
crl-15219	128	8	books	book	NOUN
crl-15219	128	9	:	:	PUNCT
crl-15219	128	10	patrons	patron	NOUN
crl-15219	128	11	received	receive	VERB
crl-15219	128	12	materials	material	NOUN
crl-15219	128	13	faster	fast	ADV
crl-15219	128	14	than	than	SCONJ
crl-15219	128	15	expected	expect	VERB
crl-15219	128	16	;	;	PUNCT
crl-15219	128	17	average	average	ADJ
crl-15219	128	18	and	and	CCONJ
crl-15219	128	19	maximum	maximum	ADJ
crl-15219	128	20	wait	wait	NOUN
crl-15219	128	21	times	time	NOUN
crl-15219	128	22	were	be	AUX
crl-15219	128	23	shorter	short	ADJ
crl-15219	128	24	than	than	SCONJ
crl-15219	128	25	expected	expect	VERB
crl-15219	128	26	for	for	ADP
crl-15219	128	27	both	both	CCONJ
crl-15219	128	28	books	book	NOUN
crl-15219	128	29	and	and	CCONJ
crl-15219	128	30	articles	article	NOUN
crl-15219	128	31	.	.	PUNCT
crl-15219	129	1	3	3	X
crl-15219	129	2	.	.	X
crl-15219	129	3	perceptions	perception	NOUN
crl-15219	129	4	of	of	ADP
crl-15219	129	5	staff	staff	NOUN
crl-15219	129	6	helpfulness	helpfulness	NOUN
crl-15219	129	7	:	:	PUNCT
crl-15219	129	8	patrons	patron	NOUN
crl-15219	129	9	perceived	perceive	VERB
crl-15219	129	10	the	the	DET
crl-15219	129	11	library	library	NOUN
crl-15219	129	12	staff	staff	NOUN
crl-15219	129	13	to	to	PART
crl-15219	129	14	be	be	AUX
crl-15219	129	15	signifi­	signifi­	NOUN
crl-15219	129	16	cantly	cantly	ADV
crl-15219	129	17	less	less	ADV
crl-15219	129	18	helpful	helpful	ADJ
crl-15219	129	19	than	than	SCONJ
crl-15219	129	20	expected	expect	VERB
crl-15219	129	21	.	.	PUNCT
crl-15219	130	1	4	4	X
crl-15219	130	2	.	.	X
crl-15219	130	3	self	self	NOUN
crl-15219	130	4	-	-	PUNCT
crl-15219	130	5	assessed	assess	VERB
crl-15219	130	6	skill	skill	NOUN
crl-15219	130	7	level	level	NOUN
crl-15219	130	8	:	:	PUNCT
crl-15219	130	9	patrons	patron	NOUN
crl-15219	130	10	as­	as­	NOUN
crl-15219	130	11	sessed	sesse	VERB
crl-15219	130	12	their	their	PRON
crl-15219	130	13	skill	skill	NOUN
crl-15219	130	14	level	level	NOUN
crl-15219	130	15	as	as	ADP
crl-15219	130	16	being	be	AUX
crl-15219	130	17	signifi­	signifi­	VERB
crl-15219	130	18	cantly	cantly	ADV
crl-15219	130	19	higher	high	ADJ
crl-15219	130	20	at	at	ADP
crl-15219	130	21	t3	t3	PROPN
crl-15219	130	22	than	than	SCONJ
crl-15219	130	23	they	they	PRON
crl-15219	130	24	did	do	VERB
crl-15219	130	25	at	at	ADP
crl-15219	130	26	t2	t2	PROPN
crl-15219	130	27	.	.	PUNCT
crl-15219	131	1	5	5	X
crl-15219	131	2	.	.	X
crl-15219	131	3	hours	hour	NOUN
crl-15219	131	4	spent	spend	VERB
crl-15219	131	5	conducting	conduct	VERB
crl-15219	131	6	library	library	NOUN
crl-15219	131	7	research	research	NOUN
crl-15219	131	8	:	:	PUNCT
crl-15219	131	9	patrons	patron	NOUN
crl-15219	131	10	spent	spend	VERB
crl-15219	131	11	significantly	significantly	ADV
crl-15219	131	12	less	less	ADJ
crl-15219	131	13	time	time	NOUN
crl-15219	131	14	con­	con­	PROPN
crl-15219	131	15	ducting	ducting	PROPN
crl-15219	131	16	library	library	PROPN
crl-15219	131	17	research	research	NOUN
crl-15219	131	18	than	than	SCONJ
crl-15219	131	19	expected	expect	VERB
crl-15219	131	20	.	.	PUNCT
crl-15219	132	1	correlates	correlate	NOUN
crl-15219	132	2	of	of	ADP
crl-15219	132	3	satisfaction	satisfaction	NOUN
crl-15219	132	4	finally	finally	ADV
crl-15219	132	5	,	,	PUNCT
crl-15219	132	6	looking	look	VERB
crl-15219	132	7	at	at	ADP
crl-15219	132	8	column	column	NOUN
crl-15219	132	9	4	4	NUM
crl-15219	132	10	,	,	PUNCT
crl-15219	132	11	performance	performance	NOUN
crl-15219	132	12	in	in	ADP
crl-15219	132	13	four	four	NUM
crl-15219	132	14	general	general	ADJ
crl-15219	132	15	areas	area	NOUN
crl-15219	132	16	appears	appear	VERB
crl-15219	132	17	to	to	PART
crl-15219	132	18	be	be	AUX
crl-15219	132	19	corre­	corre­	AUX
crl-15219	132	20	lated	late	VERB
crl-15219	132	21	with	with	ADP
crl-15219	132	22	satisfaction	satisfaction	NOUN
crl-15219	132	23	:	:	PUNCT
crl-15219	132	24	1	1	X
crl-15219	132	25	.	.	X
crl-15219	132	26	perceptions	perception	NOUN
crl-15219	132	27	of	of	ADP
crl-15219	132	28	information	information	NOUN
crl-15219	132	29	accessibility	accessibility	NOUN
crl-15219	132	30	:	:	PUNCT
crl-15219	132	31	the	the	DET
crl-15219	132	32	proportion	proportion	NOUN
crl-15219	132	33	of	of	ADP
crl-15219	132	34	needed	need	VERB
crl-15219	132	35	materials	material	NOUN
crl-15219	132	36	avail­	avail­	PROPN
crl-15219	132	37	able	able	ADJ
crl-15219	132	38	at	at	ADP
crl-15219	132	39	the	the	DET
crl-15219	132	40	library	library	NOUN
crl-15219	132	41	,	,	PUNCT
crl-15219	132	42	the	the	DET
crl-15219	132	43	difficulty	difficulty	NOUN
crl-15219	132	44	of	of	ADP
crl-15219	132	45	find­	find­	NOUN
crl-15219	132	46	ing	e	VERB
crl-15219	132	47	the	the	DET
crl-15219	132	48	materials	material	NOUN
crl-15219	132	49	,	,	PUNCT
crl-15219	132	50	and	and	CCONJ
crl-15219	132	51	the	the	DET
crl-15219	132	52	maximum	maximum	ADJ
crl-15219	132	53	wait	wait	NOUN
crl-15219	132	54	time	time	NOUN
crl-15219	132	55	for	for	ADP
crl-15219	132	56	articles	article	NOUN
crl-15219	132	57	all	all	PRON
crl-15219	132	58	are	be	AUX
crl-15219	132	59	significantly	significantly	ADV
crl-15219	132	60	related	relate	VERB
crl-15219	132	61	to	to	ADP
crl-15219	132	62	overall	overall	ADJ
crl-15219	132	63	satisfaction	satisfaction	NOUN
crl-15219	132	64	with	with	ADP
crl-15219	132	65	the	the	DET
crl-15219	132	66	library	library	NOUN
crl-15219	132	67	.	.	PUNCT
crl-15219	133	1	2	2	X
crl-15219	133	2	.	.	X
crl-15219	133	3	perceptions	perception	NOUN
crl-15219	133	4	of	of	ADP
crl-15219	133	5	staff	staff	NOUN
crl-15219	133	6	competence	competence	NOUN
crl-15219	133	7	and	and	CCONJ
crl-15219	133	8	help­	help­	PROPN
crl-15219	133	9	fulness	fulness	NOUN
crl-15219	133	10	:	:	PUNCT
crl-15219	133	11	perceptions	perception	NOUN
crl-15219	133	12	that	that	SCONJ
crl-15219	133	13	library	library	NOUN
crl-15219	133	14	staff	staff	NOUN
crl-15219	133	15	are	be	AUX
crl-15219	133	16	competent	competent	ADJ
crl-15219	133	17	and	and	CCONJ
crl-15219	133	18	helpful	helpful	ADJ
crl-15219	133	19	are	be	AUX
crl-15219	133	20	highly	highly	ADV
crl-15219	133	21	corre­	corre­	AUX
crl-15219	133	22	lated	late	VERB
crl-15219	133	23	with	with	ADP
crl-15219	133	24	overall	overall	ADJ
crl-15219	133	25	satisfaction	satisfaction	NOUN
crl-15219	133	26	.	.	PUNCT
crl-15219	134	1	3	3	X
crl-15219	134	2	.	.	X
crl-15219	134	3	perceptions	perception	NOUN
crl-15219	134	4	of	of	ADP
crl-15219	134	5	computers	computer	NOUN
crl-15219	134	6	:	:	PUNCT
crl-15219	134	7	there	there	PRON
crl-15219	134	8	is	be	VERB
crl-15219	134	9	a	a	DET
crl-15219	134	10	moderate	moderate	ADJ
crl-15219	134	11	positive	positive	ADJ
crl-15219	134	12	relationship	relationship	NOUN
crl-15219	134	13	between	between	ADP
crl-15219	134	14	the	the	DET
crl-15219	134	15	perceived	perceive	VERB
crl-15219	134	16	usefulness	usefulness	NOUN
crl-15219	134	17	of	of	ADP
crl-15219	134	18	library	library	PROPN
crl-15219	134	19	com­	com­	PROPN
crl-15219	134	20	puters	puters	PROPN
crl-15219	134	21	and	and	CCONJ
crl-15219	134	22	overall	overall	ADJ
crl-15219	134	23	satisfaction	satisfaction	NOUN
crl-15219	134	24	,	,	PUNCT
crl-15219	134	25	and	and	CCONJ
crl-15219	134	26	a	a	DET
crl-15219	134	27	moderate	moderate	ADJ
crl-15219	134	28	negative	negative	ADJ
crl-15219	134	29	relationship	relationship	NOUN
crl-15219	134	30	between	between	ADP
crl-15219	134	31	the	the	DET
crl-15219	134	32	perceived	perceive	VERB
crl-15219	134	33	difficulty	difficulty	NOUN
crl-15219	134	34	of	of	ADP
crl-15219	134	35	using	use	VERB
crl-15219	134	36	comput­	comput­	ADJ
crl-15219	134	37	ers	er	NOUN
crl-15219	134	38	and	and	CCONJ
crl-15219	134	39	overall	overall	ADJ
crl-15219	134	40	satisfaction	satisfaction	NOUN
crl-15219	134	41	.	.	PUNCT
crl-15219	135	1	4	4	X
crl-15219	135	2	.	.	X
crl-15219	135	3	self	self	NOUN
crl-15219	135	4	-	-	PUNCT
crl-15219	135	5	assessment	assessment	NOUN
crl-15219	135	6	of	of	ADP
crl-15219	135	7	skill	skill	NOUN
crl-15219	135	8	for	for	ADP
crl-15219	135	9	using	use	VERB
crl-15219	135	10	the	the	DET
crl-15219	135	11	li­	li­	NOUN
crl-15219	135	12	brary	brary	PROPN
crl-15219	135	13	:	:	PUNCT
crl-15219	135	14	there	there	PRON
crl-15219	135	15	is	be	VERB
crl-15219	135	16	a	a	DET
crl-15219	135	17	moderate	moderate	ADJ
crl-15219	135	18	positive	positive	ADJ
crl-15219	135	19	corre­	corre­	PROPN
crl-15219	135	20	lation	lation	NOUN
crl-15219	135	21	between	between	ADP
crl-15219	135	22	a	a	DET
crl-15219	135	23	person	person	NOUN
crl-15219	135	24	’s	’s	PART
crl-15219	135	25	self	self	NOUN
crl-15219	135	26	-	-	PUNCT
crl-15219	135	27	assessed	assess	VERB
crl-15219	135	28	skill	skill	NOUN
crl-15219	135	29	level	level	NOUN
crl-15219	135	30	for	for	ADP
crl-15219	135	31	using	use	VERB
crl-15219	135	32	libraries	library	NOUN
crl-15219	135	33	and	and	CCONJ
crl-15219	135	34	overall	overall	ADJ
crl-15219	135	35	satisfaction	satisfaction	NOUN
crl-15219	135	36	with	with	ADP
crl-15219	135	37	the	the	DET
crl-15219	135	38	library	library	NOUN
crl-15219	135	39	.	.	PUNCT
crl-15219	136	1	surprisingly	surprisingly	ADV
crl-15219	136	2	,	,	PUNCT
crl-15219	136	3	performance	performance	NOUN
crl-15219	136	4	in	in	ADP
crl-15219	136	5	three	three	NUM
crl-15219	136	6	other	other	ADJ
crl-15219	136	7	areas	area	NOUN
crl-15219	136	8	appears	appear	VERB
crl-15219	136	9	not	not	PART
crl-15219	136	10	to	to	PART
crl-15219	136	11	be	be	AUX
crl-15219	136	12	related	relate	VERB
crl-15219	136	13	to	to	ADP
crl-15219	136	14	satisfaction	satisfaction	NOUN
crl-15219	136	15	:	:	PUNCT
crl-15219	136	16	1	1	X
crl-15219	136	17	.	.	X
crl-15219	136	18	perceived	perceive	VERB
crl-15219	136	19	wait	wait	VERB
crl-15219	136	20	time	time	NOUN
crl-15219	136	21	for	for	ADP
crl-15219	136	22	books	book	NOUN
crl-15219	136	23	;	;	PUNCT
crl-15219	136	24	2	2	X
crl-15219	136	25	.	.	X
crl-15219	136	26	perceived	perceive	VERB
crl-15219	136	27	usefulness	usefulness	NOUN
crl-15219	136	28	or	or	CCONJ
crl-15219	136	29	perceived	perceive	VERB
crl-15219	136	30	difficulty	difficulty	NOUN
crl-15219	136	31	of	of	ADP
crl-15219	136	32	using	use	VERB
crl-15219	136	33	print	print	NOUN
crl-15219	136	34	references	reference	NOUN
crl-15219	136	35	;	;	PUNCT
crl-15219	136	36	3	3	X
crl-15219	136	37	.	.	X
crl-15219	136	38	time	time	NOUN
crl-15219	136	39	spent	spend	VERB
crl-15219	136	40	in	in	ADP
crl-15219	136	41	the	the	DET
crl-15219	136	42	library	library	NOUN
crl-15219	136	43	conducting	conduct	VERB
crl-15219	136	44	library	library	NOUN
crl-15219	136	45	research	research	NOUN
crl-15219	136	46	.	.	PUNCT
crl-15219	137	1	discussion	discussion	NOUN
crl-15219	137	2	the	the	DET
crl-15219	137	3	primary	primary	ADJ
crl-15219	137	4	objectives	objective	NOUN
crl-15219	137	5	of	of	ADP
crl-15219	137	6	library	library	NOUN
crl-15219	137	7	instruc­	instruc­	PROPN
crl-15219	137	8	tion	tion	NOUN
crl-15219	137	9	sessions	session	NOUN
crl-15219	137	10	focused	focus	VERB
crl-15219	137	11	on	on	ADP
crl-15219	137	12	students	student	NOUN
crl-15219	137	13	learn­	learn­	NOUN
crl-15219	137	14	ing	ing	ADJ
crl-15219	137	15	basic	basic	ADJ
crl-15219	137	16	skills	skill	NOUN
crl-15219	137	17	needed	need	VERB
crl-15219	137	18	to	to	PART
crl-15219	137	19	complete	complete	VERB
crl-15219	137	20	their	their	PRON
crl-15219	137	21	assignments	assignment	NOUN
crl-15219	137	22	.	.	PUNCT
crl-15219	138	1	closely	closely	ADV
crl-15219	138	2	tied	tie	VERB
crl-15219	138	3	to	to	ADP
crl-15219	138	4	these	these	PRON
crl-15219	138	5	were	be	AUX
crl-15219	138	6	the	the	DET
crl-15219	138	7	objectives	objective	NOUN
crl-15219	138	8	that	that	PRON
crl-15219	138	9	students	student	NOUN
crl-15219	138	10	would	would	AUX
crl-15219	138	11	gain	gain	VERB
crl-15219	138	12	realistic	realistic	ADJ
crl-15219	138	13	expectations	expectation	NOUN
crl-15219	138	14	of	of	ADP
crl-15219	138	15	library	library	NOUN
crl-15219	138	16	resources	resource	NOUN
crl-15219	138	17	and	and	CCONJ
crl-15219	138	18	learn	learn	VERB
crl-15219	138	19	that	that	SCONJ
crl-15219	138	20	library	library	NOUN
crl-15219	138	21	staff	staff	NOUN
crl-15219	138	22	are	be	AUX
crl-15219	138	23	available	available	ADJ
crl-15219	138	24	and	and	CCONJ
crl-15219	138	25	willing	willing	ADJ
crl-15219	138	26	to	to	PART
crl-15219	138	27	help	help	VERB
crl-15219	138	28	.	.	PUNCT
crl-15219	139	1	librarians	librarian	NOUN
crl-15219	139	2	might	might	AUX
crl-15219	139	3	ex­	ex­	NOUN
crl-15219	139	4	pect	pect	VERB
crl-15219	139	5	that	that	SCONJ
crl-15219	139	6	after	after	ADP
crl-15219	139	7	an	an	DET
crl-15219	139	8	introductory	introductory	ADJ
crl-15219	139	9	session	session	NOUN
crl-15219	139	10	covering	cover	VERB
crl-15219	139	11	various	various	ADJ
crl-15219	139	12	sources	source	NOUN
crl-15219	139	13	and	and	CCONJ
crl-15219	139	14	search	search	NOUN
crl-15219	139	15	tech­	tech­	NOUN
crl-15219	139	16	niques	nique	NOUN
crl-15219	139	17	,	,	PUNCT
crl-15219	139	18	most	most	ADJ
crl-15219	139	19	students	student	NOUN
crl-15219	139	20	would	would	AUX
crl-15219	139	21	have	have	AUX
crl-15219	139	22	differ­	differ­	VERB
crl-15219	139	23	ent	ent	NOUN
crl-15219	139	24	expectations	expectation	NOUN
crl-15219	139	25	of	of	ADP
crl-15219	139	26	the	the	DET
crl-15219	139	27	library	library	NOUN
crl-15219	139	28	and	and	CCONJ
crl-15219	139	29	more	more	ADV
crl-15219	139	30	favorable	favorable	ADJ
crl-15219	139	31	perceptions	perception	NOUN
crl-15219	139	32	of	of	ADP
crl-15219	139	33	library	library	NOUN
crl-15219	139	34	staff	staff	NOUN
crl-15219	139	35	.	.	PUNCT
crl-15219	140	1	stu­	stu­	PROPN
crl-15219	140	2	dent	dent	PROPN
crl-15219	140	3	expectations	expectation	NOUN
crl-15219	140	4	about	about	ADP
crl-15219	140	5	the	the	DET
crl-15219	140	6	amount	amount	NOUN
crl-15219	140	7	of	of	ADP
crl-15219	140	8	time	time	NOUN
crl-15219	140	9	it	it	PRON
crl-15219	140	10	takes	take	VERB
crl-15219	140	11	to	to	PART
crl-15219	140	12	obtain	obtain	VERB
crl-15219	140	13	library	library	NOUN
crl-15219	140	14	materials	material	NOUN
crl-15219	140	15	increased	increase	VERB
crl-15219	140	16	following	follow	VERB
crl-15219	140	17	instruction	instruction	NOUN
crl-15219	140	18	and	and	CCONJ
crl-15219	140	19	,	,	PUNCT
crl-15219	140	20	it	it	PRON
crl-15219	140	21	is	be	AUX
crl-15219	140	22	hoped	hope	VERB
crl-15219	140	23	,	,	PUNCT
crl-15219	140	24	moved	move	VERB
crl-15219	140	25	closer	close	ADV
crl-15219	140	26	to	to	ADP
crl-15219	140	27	the	the	DET
crl-15219	140	28	level	level	NOUN
crl-15219	140	29	at	at	ADP
crl-15219	140	30	which	which	PRON
crl-15219	140	31	the	the	DET
crl-15219	140	32	library	library	NOUN
crl-15219	140	33	usually	usually	ADV
crl-15219	140	34	performs	perform	VERB
crl-15219	140	35	.	.	PUNCT
crl-15219	141	1	student	student	NOUN
crl-15219	141	2	per­	per­	NOUN
crl-15219	141	3	ceptions	ception	NOUN
crl-15219	141	4	of	of	ADP
crl-15219	141	5	their	their	PRON
crl-15219	141	6	skill	skill	NOUN
crl-15219	141	7	levels	level	NOUN
crl-15219	141	8	also	also	ADV
crl-15219	141	9	increased	increase	VERB
crl-15219	141	10	,	,	PUNCT
crl-15219	141	11	consistent	consistent	ADJ
crl-15219	141	12	with	with	ADP
crl-15219	141	13	previous	previous	ADJ
crl-15219	141	14	studies	study	NOUN
crl-15219	141	15	that	that	SCONJ
crl-15219	141	16	sug­	sug­	PROPN
crl-15219	141	17	gested	gested	ADJ
crl-15219	141	18	library	library	NOUN
crl-15219	141	19	instruction	instruction	NOUN
crl-15219	141	20	can	can	AUX
crl-15219	141	21	increase	increase	VERB
crl-15219	141	22	stu­	stu­	NOUN
crl-15219	141	23	dent	dent	ADJ
crl-15219	141	24	confidence	confidence	NOUN
crl-15219	141	25	levels	level	NOUN
crl-15219	141	26	.	.	PUNCT
crl-15219	142	1	however	however	ADV
crl-15219	142	2	,	,	PUNCT
crl-15219	142	3	some	some	DET
crl-15219	142	4	results	result	NOUN
crl-15219	142	5	were	be	AUX
crl-15219	142	6	not	not	PART
crl-15219	142	7	so	so	ADV
crl-15219	142	8	straightforward	straightforward	ADJ
crl-15219	142	9	.	.	PUNCT
crl-15219	143	1	instruction	instruction	NOUN
crl-15219	143	2	did	do	AUX
crl-15219	143	3	not	not	PART
crl-15219	143	4	ap­	ap­	VERB
crl-15219	143	5	pear	pear	VERB
crl-15219	143	6	to	to	PART
crl-15219	143	7	affect	affect	VERB
crl-15219	143	8	student	student	NOUN
crl-15219	143	9	expectations	expectation	NOUN
crl-15219	143	10	of	of	ADP
crl-15219	143	11	com­	com­	PROPN
crl-15219	143	12	puters	puter	NOUN
crl-15219	143	13	or	or	CCONJ
crl-15219	143	14	print	print	NOUN
crl-15219	143	15	sources	source	NOUN
crl-15219	143	16	.	.	PUNCT
crl-15219	144	1	students	student	NOUN
crl-15219	144	2	knew	know	VERB
crl-15219	144	3	that	that	SCONJ
crl-15219	144	4	a	a	DET
crl-15219	144	5	main	main	ADJ
crl-15219	144	6	purpose	purpose	NOUN
crl-15219	144	7	of	of	ADP
crl-15219	144	8	the	the	DET
crl-15219	144	9	sessions	session	NOUN
crl-15219	144	10	was	be	AUX
crl-15219	144	11	to	to	PART
crl-15219	144	12	learn	learn	VERB
crl-15219	144	13	practical	practical	ADJ
crl-15219	144	14	computer	computer	NOUN
crl-15219	144	15	-	-	PUNCT
crl-15219	144	16	centered	center	VERB
crl-15219	144	17	li­	li­	PROPN
crl-15219	144	18	brary	brary	PROPN
crl-15219	144	19	skills	skill	NOUN
crl-15219	144	20	,	,	PUNCT
crl-15219	144	21	which	which	PRON
crl-15219	144	22	would	would	AUX
crl-15219	144	23	benefit	benefit	VERB
crl-15219	144	24	them	they	PRON
crl-15219	144	25	in	in	ADP
crl-15219	144	26	the	the	DET
crl-15219	144	27	class	class	NOUN
crl-15219	144	28	.	.	PUNCT
crl-15219	145	1	many	many	ADJ
crl-15219	145	2	of	of	ADP
crl-15219	145	3	the	the	DET
crl-15219	145	4	students	student	NOUN
crl-15219	145	5	had	have	VERB
crl-15219	145	6	pre­	pre­	VERB
crl-15219	145	7	vious	vious	ADJ
crl-15219	145	8	experience	experience	NOUN
crl-15219	145	9	with	with	ADP
crl-15219	145	10	computers	computer	NOUN
crl-15219	145	11	and	and	CCONJ
crl-15219	145	12	probably	probably	ADV
crl-15219	145	13	were	be	AUX
crl-15219	145	14	predisposed	predispose	VERB
crl-15219	145	15	to	to	ADP
crl-15219	145	16	positive	positive	ADJ
crl-15219	145	17	attitudes	attitude	NOUN
crl-15219	145	18	and	and	CCONJ
crl-15219	145	19	expectations	expectation	NOUN
crl-15219	145	20	about	about	ADP
crl-15219	145	21	them	they	PRON
crl-15219	145	22	.	.	PUNCT
crl-15219	146	1	it	it	PRON
crl-15219	146	2	may	may	AUX
crl-15219	146	3	be	be	AUX
crl-15219	146	4	that	that	SCONJ
crl-15219	146	5	these	these	DET
crl-15219	146	6	students	student	NOUN
crl-15219	146	7	already	already	ADV
crl-15219	146	8	had	have	VERB
crl-15219	146	9	positive	positive	ADJ
crl-15219	146	10	perceptions	perception	NOUN
crl-15219	146	11	of	of	ADP
crl-15219	146	12	computers	computer	NOUN
crl-15219	146	13	in	in	ADP
crl-15219	146	14	gen­	gen­	PROPN
crl-15219	146	15	eral	eral	NOUN
crl-15219	146	16	,	,	PUNCT
crl-15219	146	17	which	which	PRON
crl-15219	146	18	they	they	PRON
crl-15219	146	19	applied	apply	VERB
crl-15219	146	20	to	to	ADP
crl-15219	146	21	library	library	PROPN
crl-15219	146	22	com­	com­	PROPN
crl-15219	146	23	puter	puter	PROPN
crl-15219	146	24	systems	system	NOUN
crl-15219	146	25	as	as	ADV
crl-15219	146	26	well	well	ADV
crl-15219	146	27	.	.	PUNCT
crl-15219	147	1	the	the	DET
crl-15219	147	2	library	library	NOUN
crl-15219	147	3	con­	con­	NOUN
crl-15219	147	4	text	text	NOUN
crl-15219	147	5	of	of	ADP
crl-15219	147	6	the	the	DET
crl-15219	147	7	computers	computer	NOUN
crl-15219	147	8	may	may	AUX
crl-15219	147	9	not	not	PART
crl-15219	147	10	have	have	VERB
crl-15219	147	11	af­	af­	ADJ
crl-15219	147	12	fected	fecte	VERB
crl-15219	147	13	students	student	NOUN
crl-15219	147	14	’	’	PART
crl-15219	147	15	already	already	ADV
crl-15219	147	16	high	high	ADJ
crl-15219	147	17	views	view	NOUN
crl-15219	147	18	of	of	ADP
crl-15219	147	19	computer	computer	NOUN
crl-15219	147	20	usefulness	usefulness	NOUN
crl-15219	147	21	.	.	PUNCT
crl-15219	148	1	it	it	PRON
crl-15219	148	2	also	also	ADV
crl-15219	148	3	is	be	AUX
crl-15219	148	4	surprising	surprising	ADJ
crl-15219	148	5	that	that	SCONJ
crl-15219	148	6	expectations	expectation	NOUN
crl-15219	148	7	about	about	ADP
crl-15219	148	8	difficulty	difficulty	NOUN
crl-15219	148	9	using	use	VERB
crl-15219	148	10	computers	computer	NOUN
crl-15219	148	11	did	do	AUX
crl-15219	148	12	not	not	PART
crl-15219	148	13	change	change	VERB
crl-15219	148	14	significantly	significantly	ADV
crl-15219	148	15	.	.	PUNCT
crl-15219	149	1	it	it	PRON
crl-15219	149	2	seems	seem	VERB
crl-15219	149	3	reasonable	reasonable	ADJ
crl-15219	149	4	that	that	SCONJ
crl-15219	149	5	hands	hand	NOUN
crl-15219	149	6	-	-	PUNCT
crl-15219	149	7	on	on	ADP
crl-15219	149	8	expe­	expe­	NOUN
crl-15219	149	9	330	330	NUM
crl-15219	149	10	college	college	NOUN
crl-15219	149	11	&	&	CCONJ
crl-15219	149	12	research	research	PROPN
crl-15219	149	13	libraries	library	NOUN
crl-15219	149	14	july	july	PROPN
crl-15219	149	15	1998	1998	NUM
crl-15219	149	16	rience	rience	NOUN
crl-15219	149	17	would	would	AUX
crl-15219	149	18	either	either	CCONJ
crl-15219	149	19	raise	raise	VERB
crl-15219	149	20	or	or	CCONJ
crl-15219	149	21	lower	low	ADJ
crl-15219	149	22	expec­	expec­	ADJ
crl-15219	149	23	tations	tation	NOUN
crl-15219	149	24	,	,	PUNCT
crl-15219	149	25	and	and	CCONJ
crl-15219	149	26	librarians	librarian	NOUN
crl-15219	149	27	assume	assume	VERB
crl-15219	149	28	or	or	CCONJ
crl-15219	149	29	hope	hope	VERB
crl-15219	149	30	that	that	SCONJ
crl-15219	149	31	comfort	comfort	NOUN
crl-15219	149	32	and	and	CCONJ
crl-15219	149	33	ease	ease	NOUN
crl-15219	149	34	of	of	ADP
crl-15219	149	35	use	use	NOUN
crl-15219	149	36	come	come	VERB
crl-15219	149	37	with	with	ADP
crl-15219	149	38	practice	practice	NOUN
crl-15219	149	39	.	.	PUNCT
crl-15219	150	1	the	the	DET
crl-15219	150	2	english	english	ADJ
crl-15219	150	3	composition	composition	NOUN
crl-15219	150	4	teach­	teach­	NUM
crl-15219	150	5	ers	er	NOUN
crl-15219	150	6	focused	focus	VERB
crl-15219	150	7	more	more	ADJ
crl-15219	150	8	on	on	ADP
crl-15219	150	9	journal	journal	NOUN
crl-15219	150	10	sources	source	NOUN
crl-15219	150	11	than	than	ADP
crl-15219	150	12	books	book	NOUN
crl-15219	150	13	or	or	CCONJ
crl-15219	150	14	other	other	ADJ
crl-15219	150	15	formats	format	NOUN
crl-15219	150	16	,	,	PUNCT
crl-15219	150	17	and	and	CCONJ
crl-15219	150	18	much	much	ADJ
crl-15219	150	19	of	of	ADP
crl-15219	150	20	the	the	DET
crl-15219	150	21	librarians	librarian	NOUN
crl-15219	150	22	’	'	PUNCT
crl-15219	150	23	instruction	instruction	NOUN
crl-15219	150	24	involved	involve	VERB
crl-15219	150	25	searching	search	VERB
crl-15219	150	26	of	of	ADP
crl-15219	150	27	indexes	index	NOUN
crl-15219	150	28	and	and	CCONJ
crl-15219	150	29	abstracts	abstract	NOUN
crl-15219	150	30	via	via	ADP
crl-15219	150	31	computer	computer	NOUN
crl-15219	150	32	.	.	PUNCT
crl-15219	151	1	it	it	PRON
crl-15219	151	2	is	be	AUX
crl-15219	151	3	possible	possible	ADJ
crl-15219	151	4	that	that	SCONJ
crl-15219	151	5	print	print	NOUN
crl-15219	151	6	sources	source	NOUN
crl-15219	151	7	may	may	AUX
crl-15219	151	8	have	have	AUX
crl-15219	151	9	been	be	AUX
crl-15219	151	10	taken	take	VERB
crl-15219	151	11	for	for	SCONJ
crl-15219	151	12	granted	grant	VERB
crl-15219	151	13	by	by	ADP
crl-15219	151	14	,	,	PUNCT
crl-15219	151	15	or	or	CCONJ
crl-15219	151	16	considered	consider	VERB
crl-15219	151	17	irrelevant	irrelevant	ADJ
crl-15219	151	18	by	by	ADP
crl-15219	151	19	,	,	PUNCT
crl-15219	151	20	the	the	DET
crl-15219	151	21	students	student	NOUN
crl-15219	151	22	in	in	ADP
crl-15219	151	23	this	this	DET
crl-15219	151	24	sample	sample	NOUN
crl-15219	151	25	.	.	PUNCT
crl-15219	152	1	another	another	DET
crl-15219	152	2	implied	imply	VERB
crl-15219	152	3	objective	objective	NOUN
crl-15219	152	4	of	of	ADP
crl-15219	152	5	library	library	NOUN
crl-15219	152	6	in­	in­	PROPN
crl-15219	152	7	struction	struction	NOUN
crl-15219	152	8	was	be	AUX
crl-15219	152	9	to	to	PART
crl-15219	152	10	increase	increase	VERB
crl-15219	152	11	student	student	NOUN
crl-15219	152	12	expec­	expec­	ADJ
crl-15219	152	13	tations	tation	NOUN
crl-15219	152	14	concerning	concern	VERB
crl-15219	152	15	the	the	DET
crl-15219	152	16	availability	availability	NOUN
crl-15219	152	17	of	of	ADP
crl-15219	152	18	ap­	ap­	NOUN
crl-15219	152	19	propriate	propriate	NOUN
crl-15219	152	20	materials	material	NOUN
crl-15219	152	21	to	to	PART
crl-15219	152	22	meet	meet	VERB
crl-15219	152	23	their	their	PRON
crl-15219	152	24	research	research	NOUN
crl-15219	152	25	needs	need	NOUN
crl-15219	152	26	.	.	PUNCT
crl-15219	153	1	it	it	PRON
crl-15219	153	2	is	be	AUX
crl-15219	153	3	unclear	unclear	ADJ
crl-15219	153	4	whether	whether	SCONJ
crl-15219	153	5	instruction	instruction	NOUN
crl-15219	153	6	was	be	AUX
crl-15219	153	7	unsuccessful	unsuccessful	ADJ
crl-15219	153	8	in	in	ADP
crl-15219	153	9	this	this	PRON
crl-15219	153	10	or	or	CCONJ
crl-15219	153	11	whether	whether	SCONJ
crl-15219	153	12	ex­	ex­	NOUN
crl-15219	153	13	pectations	pectation	NOUN
crl-15219	153	14	were	be	AUX
crl-15219	153	15	already	already	ADV
crl-15219	153	16	high	high	ADJ
crl-15219	153	17	and	and	CCONJ
crl-15219	153	18	difficult	difficult	ADJ
crl-15219	153	19	to	to	PART
crl-15219	153	20	move	move	VERB
crl-15219	153	21	up	up	ADP
crl-15219	153	22	.	.	PUNCT
crl-15219	154	1	it	it	PRON
crl-15219	154	2	also	also	ADV
crl-15219	154	3	might	might	AUX
crl-15219	154	4	be	be	AUX
crl-15219	154	5	expected	expect	VERB
crl-15219	154	6	that	that	SCONJ
crl-15219	154	7	following	follow	VERB
crl-15219	154	8	library	library	NOUN
crl-15219	154	9	instruction	instruction	NOUN
crl-15219	154	10	,	,	PUNCT
crl-15219	154	11	students	student	NOUN
crl-15219	154	12	would	would	AUX
crl-15219	154	13	have	have	VERB
crl-15219	154	14	greater	great	ADJ
crl-15219	154	15	expectations	expectation	NOUN
crl-15219	154	16	of	of	ADP
crl-15219	154	17	help­	help­	PROPN
crl-15219	154	18	fulness	fulness	NOUN
crl-15219	154	19	and	and	CCONJ
crl-15219	154	20	competence	competence	NOUN
crl-15219	154	21	of	of	ADP
crl-15219	154	22	library	library	NOUN
crl-15219	154	23	staff	staff	NOUN
crl-15219	154	24	.	.	PUNCT
crl-15219	155	1	however	however	ADV
crl-15219	155	2	,	,	PUNCT
crl-15219	155	3	this	this	PRON
crl-15219	155	4	was	be	AUX
crl-15219	155	5	not	not	PART
crl-15219	155	6	the	the	DET
crl-15219	155	7	case	case	NOUN
crl-15219	155	8	,	,	PUNCT
crl-15219	155	9	and	and	CCONJ
crl-15219	155	10	it	it	PRON
crl-15219	155	11	is	be	AUX
crl-15219	155	12	unclear	unclear	ADJ
crl-15219	155	13	why	why	SCONJ
crl-15219	155	14	students	student	NOUN
crl-15219	155	15	’	’	PART
crl-15219	155	16	experience	experience	NOUN
crl-15219	155	17	with	with	ADP
crl-15219	155	18	librarian	librarian	ADJ
crl-15219	155	19	instructors	instructor	NOUN
crl-15219	155	20	did	do	AUX
crl-15219	155	21	not	not	PART
crl-15219	155	22	inspire	inspire	VERB
crl-15219	155	23	more	more	ADJ
crl-15219	155	24	confidence	confidence	NOUN
crl-15219	155	25	in	in	ADP
crl-15219	155	26	library	library	NOUN
crl-15219	155	27	staff	staff	NOUN
crl-15219	155	28	.	.	PUNCT
crl-15219	156	1	does	do	AUX
crl-15219	156	2	this	this	DET
crl-15219	156	3	re­	re­	NOUN
crl-15219	156	4	flect	flect	VERB
crl-15219	156	5	a	a	DET
crl-15219	156	6	student	student	NOUN
crl-15219	156	7	perception	perception	NOUN
crl-15219	156	8	of	of	ADP
crl-15219	156	9	less	less	ADJ
crl-15219	156	10	-	-	PUNCT
crl-15219	156	11	than­	than­	NOUN
crl-15219	156	12	adequate	adequate	ADJ
crl-15219	156	13	performances	performance	NOUN
crl-15219	156	14	on	on	ADP
crl-15219	156	15	the	the	DET
crl-15219	156	16	part	part	NOUN
crl-15219	156	17	of	of	ADP
crl-15219	156	18	li­	li­	NOUN
crl-15219	156	19	brarian	brarian	PROPN
crl-15219	156	20	instructors	instructor	NOUN
crl-15219	156	21	?	?	PUNCT
crl-15219	157	1	does	do	AUX
crl-15219	157	2	student	student	NOUN
crl-15219	157	3	assess­	assess­	DET
crl-15219	157	4	ment	ment	NOUN
crl-15219	157	5	of	of	ADP
crl-15219	157	6	library	library	NOUN
crl-15219	157	7	staff	staff	NOUN
crl-15219	157	8	decrease	decrease	NOUN
crl-15219	157	9	as	as	ADP
crl-15219	157	10	self	self	NOUN
crl-15219	157	11	-	-	PUNCT
crl-15219	157	12	as­	as­	NOUN
crl-15219	157	13	sessment	sessment	NOUN
crl-15219	157	14	of	of	ADP
crl-15219	157	15	skills	skill	NOUN
crl-15219	157	16	increases	increase	NOUN
crl-15219	157	17	?	?	PUNCT
crl-15219	158	1	are	be	AUX
crl-15219	158	2	students	student	NOUN
crl-15219	158	3	,	,	PUNCT
crl-15219	158	4	in	in	ADP
crl-15219	158	5	effect	effect	NOUN
crl-15219	158	6	,	,	PUNCT
crl-15219	158	7	comparing	compare	VERB
crl-15219	158	8	library	library	NOUN
crl-15219	158	9	staff	staff	PROPN
crl-15219	158	10	compe­	compe­	PROPN
crl-15219	158	11	tence	tence	NOUN
crl-15219	158	12	and	and	CCONJ
crl-15219	158	13	helpfulness	helpfulness	NOUN
crl-15219	158	14	to	to	ADP
crl-15219	158	15	their	their	PRON
crl-15219	158	16	own	own	ADJ
crl-15219	158	17	per­	per­	NOUN
crl-15219	158	18	ceived	ceived	ADJ
crl-15219	158	19	abilities	ability	NOUN
crl-15219	158	20	and	and	CCONJ
crl-15219	158	21	seeing	see	VERB
crl-15219	158	22	themselves	themselves	PRON
crl-15219	158	23	as	as	ADV
crl-15219	158	24	closer	close	ADV
crl-15219	158	25	in	in	ADP
crl-15219	158	26	knowledge	knowledge	NOUN
crl-15219	158	27	and	and	CCONJ
crl-15219	158	28	skills	skill	NOUN
crl-15219	158	29	to	to	ADP
crl-15219	158	30	library	library	NOUN
crl-15219	158	31	staff	staff	NOUN
crl-15219	158	32	?	?	PUNCT
crl-15219	159	1	these	these	PRON
crl-15219	159	2	are	be	AUX
crl-15219	159	3	questions	question	NOUN
crl-15219	159	4	that	that	PRON
crl-15219	159	5	might	might	AUX
crl-15219	159	6	be	be	AUX
crl-15219	159	7	addressed	address	VERB
crl-15219	159	8	in	in	ADP
crl-15219	159	9	further	further	ADJ
crl-15219	159	10	research	research	NOUN
crl-15219	159	11	.	.	PUNCT
crl-15219	160	1	in	in	ADP
crl-15219	160	2	the	the	DET
crl-15219	160	3	third	third	ADJ
crl-15219	160	4	wave	wave	NOUN
crl-15219	160	5	of	of	ADP
crl-15219	160	6	the	the	DET
crl-15219	160	7	survey	survey	NOUN
crl-15219	160	8	,	,	PUNCT
crl-15219	160	9	stu­	stu­	PROPN
crl-15219	160	10	dents	dent	NOUN
crl-15219	160	11	assessed	assess	VERB
crl-15219	160	12	their	their	PRON
crl-15219	160	13	own	own	ADJ
crl-15219	160	14	performance	performance	NOUN
crl-15219	160	15	,	,	PUNCT
crl-15219	160	16	as	as	ADV
crl-15219	160	17	well	well	ADV
crl-15219	160	18	as	as	ADP
crl-15219	160	19	that	that	PRON
crl-15219	160	20	of	of	ADP
crl-15219	160	21	the	the	DET
crl-15219	160	22	library	library	NOUN
crl-15219	160	23	and	and	CCONJ
crl-15219	160	24	its	its	PRON
crl-15219	160	25	staff	staff	NOUN
crl-15219	160	26	.	.	PUNCT
crl-15219	161	1	not	not	PART
crl-15219	161	2	only	only	ADV
crl-15219	161	3	did	do	AUX
crl-15219	161	4	students	student	NOUN
crl-15219	161	5	find	find	VERB
crl-15219	161	6	it	it	PRON
crl-15219	161	7	easier	easy	ADJ
crl-15219	161	8	to	to	PART
crl-15219	161	9	use	use	VERB
crl-15219	161	10	the	the	DET
crl-15219	161	11	library	library	NOUN
crl-15219	161	12	than	than	SCONJ
crl-15219	161	13	they	they	PRON
crl-15219	161	14	had	have	AUX
crl-15219	161	15	expected	expect	VERB
crl-15219	161	16	,	,	PUNCT
crl-15219	161	17	but	but	CCONJ
crl-15219	161	18	it	it	PRON
crl-15219	161	19	did	do	AUX
crl-15219	161	20	not	not	PART
crl-15219	161	21	take	take	VERB
crl-15219	161	22	as	as	ADV
crl-15219	161	23	long	long	ADJ
crl-15219	161	24	to	to	PART
crl-15219	161	25	receive	receive	VERB
crl-15219	161	26	needed	need	VERB
crl-15219	161	27	mate­	mate­	PROPN
crl-15219	161	28	rials	rial	NOUN
crl-15219	161	29	as	as	SCONJ
crl-15219	161	30	they	they	PRON
crl-15219	161	31	had	have	AUX
crl-15219	161	32	believed	believe	VERB
crl-15219	161	33	it	it	PRON
crl-15219	161	34	would	would	AUX
crl-15219	161	35	.	.	PUNCT
crl-15219	162	1	in	in	ADP
crl-15219	162	2	the	the	DET
crl-15219	162	3	students	student	NOUN
crl-15219	162	4	’	’	PART
crl-15219	162	5	experience	experience	NOUN
crl-15219	162	6	,	,	PUNCT
crl-15219	162	7	the	the	DET
crl-15219	162	8	library	library	NOUN
crl-15219	162	9	per­	per­	NOUN
crl-15219	162	10	formed	form	VERB
crl-15219	162	11	better	well	ADV
crl-15219	162	12	in	in	ADP
crl-15219	162	13	these	these	DET
crl-15219	162	14	areas	area	NOUN
crl-15219	162	15	.	.	PUNCT
crl-15219	163	1	students	student	NOUN
crl-15219	163	2	found	find	VERB
crl-15219	163	3	the	the	DET
crl-15219	163	4	library	library	NOUN
crl-15219	163	5	staff	staff	NOUN
crl-15219	163	6	to	to	PART
crl-15219	163	7	be	be	AUX
crl-15219	163	8	less	less	ADV
crl-15219	163	9	helpful	helpful	ADJ
crl-15219	163	10	than	than	SCONJ
crl-15219	163	11	expected	expect	VERB
crl-15219	163	12	.	.	PUNCT
crl-15219	164	1	it	it	PRON
crl-15219	164	2	is	be	AUX
crl-15219	164	3	difficult	difficult	ADJ
crl-15219	164	4	to	to	PART
crl-15219	164	5	know	know	VERB
crl-15219	164	6	what	what	PRON
crl-15219	164	7	this	this	PRON
crl-15219	164	8	means	mean	VERB
crl-15219	164	9	,	,	PUNCT
crl-15219	164	10	particularly	particularly	ADV
crl-15219	164	11	because	because	SCONJ
crl-15219	164	12	the	the	DET
crl-15219	164	13	li­	li­	PROPN
crl-15219	164	14	brary	brary	ADJ
crl-15219	164	15	experiences	experience	NOUN
crl-15219	164	16	of	of	ADP
crl-15219	164	17	students	student	NOUN
crl-15219	164	18	exposed	expose	VERB
crl-15219	164	19	them	they	PRON
crl-15219	164	20	to	to	ADP
crl-15219	164	21	a	a	DET
crl-15219	164	22	much	much	ADV
crl-15219	164	23	wider	wide	ADJ
crl-15219	164	24	range	range	NOUN
crl-15219	164	25	of	of	ADP
crl-15219	164	26	person­	person­	NOUN
crl-15219	164	27	nel	nel	PROPN
crl-15219	164	28	than	than	ADP
crl-15219	164	29	the	the	DET
crl-15219	164	30	librarian	librarian	ADJ
crl-15219	164	31	instructor	instructor	NOUN
crl-15219	164	32	in	in	ADP
crl-15219	164	33	the	the	DET
crl-15219	164	34	in­	in­	PROPN
crl-15219	164	35	struction	struction	NOUN
crl-15219	164	36	session	session	NOUN
crl-15219	164	37	.	.	PUNCT
crl-15219	165	1	moreover	moreover	ADV
crl-15219	165	2	,	,	PUNCT
crl-15219	165	3	it	it	PRON
crl-15219	165	4	is	be	AUX
crl-15219	165	5	unclear	unclear	ADJ
crl-15219	165	6	what	what	PRON
crl-15219	165	7	students	student	NOUN
crl-15219	165	8	judged	judge	VERB
crl-15219	165	9	to	to	PART
crl-15219	165	10	be	be	AUX
crl-15219	165	11	helpful	helpful	ADJ
crl-15219	165	12	or	or	CCONJ
crl-15219	165	13	not	not	PART
crl-15219	165	14	helpful	helpful	ADJ
crl-15219	165	15	behaviors	behavior	NOUN
crl-15219	165	16	or	or	CCONJ
crl-15219	165	17	perceived	perceive	VERB
crl-15219	165	18	attitudes	attitude	NOUN
crl-15219	165	19	of	of	ADP
crl-15219	165	20	staff	staff	NOUN
crl-15219	165	21	.	.	PUNCT
crl-15219	166	1	if	if	SCONJ
crl-15219	166	2	students	student	NOUN
crl-15219	166	3	really	really	ADV
crl-15219	166	4	found	find	VERB
crl-15219	166	5	themselves	themselves	PRON
crl-15219	166	6	using	use	VERB
crl-15219	166	7	the	the	DET
crl-15219	166	8	library	library	NOUN
crl-15219	166	9	faster	fast	ADV
crl-15219	166	10	and	and	CCONJ
crl-15219	166	11	more	more	ADV
crl-15219	166	12	easily	easily	ADV
crl-15219	166	13	than	than	SCONJ
crl-15219	166	14	they	they	PRON
crl-15219	166	15	expected	expect	VERB
crl-15219	166	16	,	,	PUNCT
crl-15219	166	17	perhaps	perhaps	ADV
crl-15219	166	18	they	they	PRON
crl-15219	166	19	per­	per­	VERB
crl-15219	166	20	ceived	ceive	VERB
crl-15219	166	21	less	less	ADJ
crl-15219	166	22	need	need	NOUN
crl-15219	166	23	for	for	ADP
crl-15219	166	24	help	help	NOUN
crl-15219	166	25	from	from	ADP
crl-15219	166	26	staff	staff	NOUN
crl-15219	166	27	.	.	PUNCT
crl-15219	167	1	given	give	VERB
crl-15219	167	2	student	student	NOUN
crl-15219	167	3	assumptions	assumption	NOUN
crl-15219	167	4	,	,	PUNCT
crl-15219	167	5	library	library	NOUN
crl-15219	167	6	instruction	instruction	NOUN
crl-15219	167	7	librarians	librarian	NOUN
crl-15219	167	8	should	should	AUX
crl-15219	167	9	not	not	PART
crl-15219	167	10	find	find	VERB
crl-15219	167	11	it	it	PRON
crl-15219	167	12	surprising	surprising	ADJ
crl-15219	167	13	that	that	SCONJ
crl-15219	167	14	successful	successful	ADJ
crl-15219	167	15	performance	performance	NOUN
crl-15219	167	16	,	,	PUNCT
crl-15219	167	17	along	along	ADP
crl-15219	167	18	with	with	ADP
crl-15219	167	19	increased	increase	VERB
crl-15219	167	20	exposure	exposure	NOUN
crl-15219	167	21	or	or	CCONJ
crl-15219	167	22	experience	experience	NOUN
crl-15219	167	23	,	,	PUNCT
crl-15219	167	24	might	might	AUX
crl-15219	167	25	student	student	NOUN
crl-15219	167	26	expectations	expectation	NOUN
crl-15219	167	27	about	about	ADP
crl-15219	167	28	the	the	DET
crl-15219	167	29	amount	amount	NOUN
crl-15219	167	30	of	of	ADP
crl-15219	167	31	time	time	NOUN
crl-15219	167	32	it	it	PRON
crl-15219	167	33	takes	take	VERB
crl-15219	167	34	to	to	PART
crl-15219	167	35	obtain	obtain	VERB
crl-15219	167	36	library	library	NOUN
crl-15219	167	37	materials	material	NOUN
crl-15219	167	38	increased	increase	VERB
crl-15219	167	39	following	follow	VERB
crl-15219	167	40	instruction	instruction	NOUN
crl-15219	167	41	and	and	CCONJ
crl-15219	167	42	,	,	PUNCT
crl-15219	167	43	it	it	PRON
crl-15219	167	44	is	be	AUX
crl-15219	167	45	hoped	hope	VERB
crl-15219	167	46	,	,	PUNCT
crl-15219	167	47	moved	move	VERB
crl-15219	167	48	closer	close	ADV
crl-15219	167	49	to	to	ADP
crl-15219	167	50	the	the	DET
crl-15219	167	51	level	level	NOUN
crl-15219	167	52	at	at	ADP
crl-15219	167	53	which	which	PRON
crl-15219	167	54	the	the	DET
crl-15219	167	55	library	library	NOUN
crl-15219	167	56	usually	usually	ADV
crl-15219	167	57	performs	perform	VERB
crl-15219	167	58	.	.	PUNCT
crl-15219	168	1	result	result	VERB
crl-15219	168	2	in	in	ADP
crl-15219	168	3	students	student	NOUN
crl-15219	168	4	’	’	PART
crl-15219	168	5	higher	high	ADJ
crl-15219	168	6	self	self	NOUN
crl-15219	168	7	-	-	PUNCT
crl-15219	168	8	assessment	assessment	NOUN
crl-15219	168	9	of	of	ADP
crl-15219	168	10	library	library	NOUN
crl-15219	168	11	skills	skill	NOUN
crl-15219	168	12	.	.	PUNCT
crl-15219	169	1	one	one	PRON
crl-15219	169	2	might	might	AUX
crl-15219	169	3	ask	ask	VERB
crl-15219	169	4	whether	whether	SCONJ
crl-15219	169	5	this	this	PRON
crl-15219	169	6	is	be	AUX
crl-15219	169	7	more	more	ADV
crl-15219	169	8	a	a	DET
crl-15219	169	9	function	function	NOUN
crl-15219	169	10	of	of	ADP
crl-15219	169	11	increased	increase	VERB
crl-15219	169	12	skills	skill	NOUN
crl-15219	169	13	and	and	CCONJ
crl-15219	169	14	knowledge	knowledge	NOUN
crl-15219	169	15	or	or	CCONJ
crl-15219	169	16	one	one	NUM
crl-15219	169	17	of	of	ADP
crl-15219	169	18	building	build	VERB
crl-15219	169	19	selfconfidence	selfconfidence	NOUN
crl-15219	169	20	.	.	PUNCT
crl-15219	170	1	it	it	PRON
crl-15219	170	2	would	would	AUX
crl-15219	170	3	seem	seem	VERB
crl-15219	170	4	difficult	difficult	ADJ
crl-15219	170	5	to	to	PART
crl-15219	170	6	separate	separate	VERB
crl-15219	170	7	the	the	DET
crl-15219	170	8	two	two	NUM
crl-15219	170	9	,	,	PUNCT
crl-15219	170	10	especially	especially	ADV
crl-15219	170	11	because	because	SCONJ
crl-15219	170	12	other	other	ADJ
crl-15219	170	13	studies	study	NOUN
crl-15219	170	14	have	have	AUX
crl-15219	170	15	shown	show	VERB
crl-15219	170	16	students	student	NOUN
crl-15219	170	17	to	to	PART
crl-15219	170	18	be	be	AUX
crl-15219	170	19	rela­	rela­	ADJ
crl-15219	170	20	tively	tively	ADJ
crl-15219	170	21	good	good	ADJ
crl-15219	170	22	judges	judge	NOUN
crl-15219	170	23	of	of	ADP
crl-15219	170	24	their	their	PRON
crl-15219	170	25	library	library	NOUN
crl-15219	170	26	skills	skill	NOUN
crl-15219	170	27	.	.	PUNCT
crl-15219	171	1	most	most	ADV
crl-15219	171	2	likely	likely	ADJ
crl-15219	171	3	,	,	PUNCT
crl-15219	171	4	the	the	DET
crl-15219	171	5	finding	finding	NOUN
crl-15219	171	6	that	that	SCONJ
crl-15219	171	7	students	student	NOUN
crl-15219	171	8	spent	spend	VERB
crl-15219	171	9	less	less	ADJ
crl-15219	171	10	time	time	NOUN
crl-15219	171	11	doing	do	VERB
crl-15219	171	12	their	their	PRON
crl-15219	171	13	research	research	NOUN
crl-15219	171	14	than	than	SCONJ
crl-15219	171	15	they	they	PRON
crl-15219	171	16	expected	expect	VERB
crl-15219	171	17	is	be	AUX
crl-15219	171	18	an	an	DET
crl-15219	171	19	extension	extension	NOUN
crl-15219	171	20	of	of	ADP
crl-15219	171	21	the	the	DET
crl-15219	171	22	per­	per­	NOUN
crl-15219	171	23	formance	formance	NOUN
crl-15219	171	24	-	-	PUNCT
crl-15219	171	25	related	relate	VERB
crl-15219	171	26	findings	finding	NOUN
crl-15219	171	27	stated	state	VERB
crl-15219	171	28	above	above	ADV
crl-15219	171	29	.	.	PUNCT
crl-15219	172	1	these	these	DET
crl-15219	172	2	findings	finding	NOUN
crl-15219	172	3	suggest	suggest	VERB
crl-15219	172	4	that	that	SCONJ
crl-15219	172	5	certain	certain	ADJ
crl-15219	172	6	fac­	fac­	NOUN
crl-15219	172	7	tors	tor	NOUN
crl-15219	172	8	in	in	ADP
crl-15219	172	9	students	student	NOUN
crl-15219	172	10	’	’	PART
crl-15219	172	11	library	library	NOUN
crl-15219	172	12	experience	experience	NOUN
crl-15219	172	13	,	,	PUNCT
crl-15219	172	14	such	such	ADJ
crl-15219	172	15	as	as	ADP
crl-15219	172	16	access	access	NOUN
crl-15219	172	17	to	to	ADP
crl-15219	172	18	information	information	NOUN
crl-15219	172	19	and	and	CCONJ
crl-15219	172	20	perceptions	perception	NOUN
crl-15219	172	21	of	of	ADP
crl-15219	172	22	library	library	NOUN
crl-15219	172	23	staff	staff	NOUN
crl-15219	172	24	,	,	PUNCT
crl-15219	172	25	are	be	AUX
crl-15219	172	26	considerably	considerably	ADV
crl-15219	172	27	more	more	ADJ
crl-15219	172	28	im­	im­	NOUN
crl-15219	172	29	portant	portant	ADJ
crl-15219	172	30	to	to	ADP
crl-15219	172	31	their	their	PRON
crl-15219	172	32	overall	overall	ADJ
crl-15219	172	33	satisfaction	satisfaction	NOUN
crl-15219	172	34	than	than	SCONJ
crl-15219	172	35	are	be	AUX
crl-15219	172	36	other	other	ADJ
crl-15219	172	37	factors	factor	NOUN
crl-15219	172	38	.	.	PUNCT
crl-15219	173	1	accessibility	accessibility	NOUN
crl-15219	173	2	is	be	AUX
crl-15219	173	3	valued	value	VERB
crl-15219	173	4	by	by	ADP
crl-15219	173	5	stu­	stu­	NOUN
crl-15219	173	6	dents	dent	NOUN
crl-15219	173	7	,	,	PUNCT
crl-15219	173	8	and	and	CCONJ
crl-15219	173	9	the	the	DET
crl-15219	173	10	more	more	ADV
crl-15219	173	11	accessible	accessible	ADJ
crl-15219	173	12	materials	material	NOUN
crl-15219	173	13	were	be	AUX
crl-15219	173	14	,	,	PUNCT
crl-15219	173	15	the	the	PRON
crl-15219	173	16	more	more	ADV
crl-15219	173	17	satisfied	satisfied	ADJ
crl-15219	173	18	the	the	DET
crl-15219	173	19	users	user	NOUN
crl-15219	173	20	were	be	AUX
crl-15219	173	21	.	.	PUNCT
crl-15219	174	1	similarly	similarly	ADV
crl-15219	174	2	,	,	PUNCT
crl-15219	174	3	students	student	NOUN
crl-15219	174	4	valued	value	VERB
crl-15219	174	5	library	library	NOUN
crl-15219	174	6	staff	staff	NOUN
crl-15219	174	7	,	,	PUNCT
crl-15219	174	8	and	and	CCONJ
crl-15219	174	9	when	when	SCONJ
crl-15219	174	10	they	they	PRON
crl-15219	174	11	perceived	perceive	VERB
crl-15219	174	12	staff	staff	NOUN
crl-15219	174	13	to	to	PART
crl-15219	174	14	be	be	AUX
crl-15219	174	15	com­	com­	PROPN
crl-15219	174	16	petent	petent	NOUN
crl-15219	174	17	and	and	CCONJ
crl-15219	174	18	helpful	helpful	ADJ
crl-15219	174	19	,	,	PUNCT
crl-15219	174	20	they	they	PRON
crl-15219	174	21	were	be	AUX
crl-15219	174	22	more	more	ADV
crl-15219	174	23	satis­	satis­	ADV
crl-15219	174	24	fied	fie	VERB
crl-15219	174	25	with	with	ADP
crl-15219	174	26	the	the	DET
crl-15219	174	27	library	library	NOUN
crl-15219	174	28	as	as	ADP
crl-15219	174	29	a	a	DET
crl-15219	174	30	whole	whole	NOUN
crl-15219	174	31	.	.	PUNCT
crl-15219	175	1	it	it	PRON
crl-15219	175	2	is	be	AUX
crl-15219	175	3	interesting	interesting	ADJ
crl-15219	175	4	that	that	SCONJ
crl-15219	175	5	the	the	DET
crl-15219	175	6	perceived	perceive	VERB
crl-15219	175	7	use­	use­	PROPN
crl-15219	175	8	fulness	fulness	NOUN
crl-15219	175	9	and	and	CCONJ
crl-15219	175	10	ease	ease	NOUN
crl-15219	175	11	of	of	ADP
crl-15219	175	12	use	use	NOUN
crl-15219	175	13	of	of	ADP
crl-15219	175	14	computers	computer	NOUN
crl-15219	175	15	as	as	ADP
crl-15219	175	16	a	a	DET
crl-15219	175	17	reference	reference	NOUN
crl-15219	175	18	source	source	NOUN
crl-15219	175	19	are	be	AUX
crl-15219	175	20	associated	associate	VERB
crl-15219	175	21	with	with	ADP
crl-15219	175	22	pa­	pa­	PROPN
crl-15219	175	23	tron	tron	NOUN
crl-15219	175	24	satisfaction	satisfaction	NOUN
crl-15219	175	25	,	,	PUNCT
crl-15219	175	26	but	but	CCONJ
crl-15219	175	27	perceived	perceive	VERB
crl-15219	175	28	usefulness	usefulness	ADJ
crl-15219	175	29	effects	effect	NOUN
crl-15219	175	30	of	of	ADP
crl-15219	175	31	library	library	NOUN
crl-15219	175	32	instruction	instruction	NOUN
crl-15219	175	33	331	331	NUM
crl-15219	175	34	and	and	CCONJ
crl-15219	175	35	ease	ease	NOUN
crl-15219	175	36	of	of	ADP
crl-15219	175	37	using	use	VERB
crl-15219	175	38	print	print	NOUN
crl-15219	175	39	reference	reference	NOUN
crl-15219	175	40	sources	source	NOUN
crl-15219	175	41	are	be	AUX
crl-15219	175	42	not	not	PART
crl-15219	175	43	.	.	PUNCT
crl-15219	176	1	the	the	DET
crl-15219	176	2	university	university	NOUN
crl-15219	176	3	library	library	NOUN
crl-15219	176	4	at	at	ADP
crl-15219	176	5	which	which	PRON
crl-15219	176	6	this	this	DET
crl-15219	176	7	research	research	NOUN
crl-15219	176	8	was	be	AUX
crl-15219	176	9	conducted	conduct	VERB
crl-15219	176	10	is	be	AUX
crl-15219	176	11	a	a	DET
crl-15219	176	12	leader	leader	NOUN
crl-15219	176	13	in	in	ADP
crl-15219	176	14	the	the	DET
crl-15219	176	15	use	use	NOUN
crl-15219	176	16	of	of	ADP
crl-15219	176	17	computers	computer	NOUN
crl-15219	176	18	in	in	ADP
crl-15219	176	19	a	a	DET
crl-15219	176	20	university	university	NOUN
crl-15219	176	21	library	library	NOUN
crl-15219	176	22	setting	setting	NOUN
crl-15219	176	23	.	.	PUNCT
crl-15219	177	1	pc	pc	NOUN
crl-15219	177	2	and	and	CCONJ
crl-15219	177	3	macintosh	macintosh	PROPN
crl-15219	177	4	work­	work­	NOUN
crl-15219	177	5	stations	station	NOUN
crl-15219	177	6	with	with	ADP
crl-15219	177	7	full	full	ADJ
crl-15219	177	8	internet	internet	NOUN
crl-15219	177	9	and	and	CCONJ
crl-15219	177	10	multiple	multiple	ADJ
crl-15219	177	11	database	database	NOUN
crl-15219	177	12	access	access	NOUN
crl-15219	177	13	are	be	AUX
crl-15219	177	14	widely	widely	ADV
crl-15219	177	15	available	available	ADJ
crl-15219	177	16	throughout	throughout	ADP
crl-15219	177	17	the	the	DET
crl-15219	177	18	library	library	NOUN
crl-15219	177	19	.	.	PUNCT
crl-15219	178	1	it	it	PRON
crl-15219	178	2	is	be	AUX
crl-15219	178	3	unclear	unclear	ADJ
crl-15219	178	4	from	from	ADP
crl-15219	178	5	this	this	DET
crl-15219	178	6	research	research	NOUN
crl-15219	178	7	whether	whether	SCONJ
crl-15219	178	8	the	the	DET
crl-15219	178	9	importance	importance	NOUN
crl-15219	178	10	of	of	ADP
crl-15219	178	11	computer	computer	NOUN
crl-15219	178	12	-	-	PUNCT
crl-15219	178	13	based	base	VERB
crl-15219	178	14	reference	reference	NOUN
crl-15219	178	15	material	material	NOUN
crl-15219	178	16	was	be	AUX
crl-15219	178	17	correlated	correlate	VERB
crl-15219	178	18	with	with	ADP
crl-15219	178	19	patron	patron	NOUN
crl-15219	178	20	satisfaction	satisfaction	NOUN
crl-15219	178	21	be­	be­	PROPN
crl-15219	178	22	cause	cause	SCONJ
crl-15219	178	23	computers	computer	NOUN
crl-15219	178	24	were	be	AUX
crl-15219	178	25	the	the	DET
crl-15219	178	26	only	only	ADJ
crl-15219	178	27	reference	reference	NOUN
crl-15219	178	28	source	source	NOUN
crl-15219	178	29	used	use	VERB
crl-15219	178	30	or	or	CCONJ
crl-15219	178	31	because	because	SCONJ
crl-15219	178	32	a	a	DET
crl-15219	178	33	different	different	ADJ
crl-15219	178	34	struc­	struc­	ADJ
crl-15219	178	35	tural	tural	ADJ
crl-15219	178	36	relationship	relationship	NOUN
crl-15219	178	37	exists	exist	VERB
crl-15219	178	38	between	between	ADP
crl-15219	178	39	com­	com­	PROPN
crl-15219	178	40	puter	puter	NOUN
crl-15219	178	41	use	use	NOUN
crl-15219	178	42	and	and	CCONJ
crl-15219	178	43	patron	patron	NOUN
crl-15219	178	44	satisfaction	satisfaction	NOUN
crl-15219	178	45	versus	versus	ADP
crl-15219	178	46	print	print	NOUN
crl-15219	178	47	reference	reference	NOUN
crl-15219	178	48	use	use	NOUN
crl-15219	178	49	and	and	CCONJ
crl-15219	178	50	patron	patron	NOUN
crl-15219	178	51	satisfacfor	satisfacfor	PROPN
crl-15219	178	52	library	library	PROPN
crl-15219	178	53	skills	skill	NOUN
crl-15219	178	54	in	in	ADP
crl-15219	178	55	general	general	ADJ
crl-15219	178	56	,	,	PUNCT
crl-15219	178	57	the	the	DET
crl-15219	178	58	better	well	ADJ
crl-15219	178	59	students	student	NOUN
crl-15219	178	60	feel	feel	VERB
crl-15219	178	61	their	their	PRON
crl-15219	178	62	skills	skill	NOUN
crl-15219	178	63	are	be	AUX
crl-15219	178	64	,	,	PUNCT
crl-15219	178	65	the	the	PRON
crl-15219	178	66	more	more	ADV
crl-15219	178	67	satisfied	satisfied	ADJ
crl-15219	178	68	they	they	PRON
crl-15219	178	69	will	will	AUX
crl-15219	178	70	be	be	AUX
crl-15219	178	71	with	with	ADP
crl-15219	178	72	the	the	DET
crl-15219	178	73	library	library	NOUN
crl-15219	178	74	.	.	PUNCT
crl-15219	179	1	tion	tion	NOUN
crl-15219	179	2	.	.	PUNCT
crl-15219	180	1	the	the	DET
crl-15219	180	2	library	library	NOUN
crl-15219	180	3	instruction	instruction	NOUN
crl-15219	180	4	sessions	session	NOUN
crl-15219	180	5	were	be	AUX
crl-15219	180	6	all	all	PRON
crl-15219	180	7	conducted	conduct	VERB
crl-15219	180	8	in	in	ADP
crl-15219	180	9	an	an	DET
crl-15219	180	10	electronic	electronic	ADJ
crl-15219	180	11	classroom	classroom	NOUN
crl-15219	180	12	,	,	PUNCT
crl-15219	180	13	and	and	CCONJ
crl-15219	180	14	english	english	ADJ
crl-15219	180	15	composition	composition	NOUN
crl-15219	180	16	faculty	faculty	NOUN
crl-15219	180	17	pro­	pro­	NOUN
crl-15219	180	18	moted	mote	VERB
crl-15219	180	19	the	the	DET
crl-15219	180	20	importance	importance	NOUN
crl-15219	180	21	of	of	ADP
crl-15219	180	22	electronic	electronic	ADJ
crl-15219	180	23	data­	data­	NOUN
crl-15219	180	24	bases	basis	NOUN
crl-15219	180	25	,	,	PUNCT
crl-15219	180	26	while	while	SCONJ
crl-15219	180	27	in	in	ADP
crl-15219	180	28	effect	effect	NOUN
crl-15219	180	29	disregarding	disregard	VERB
crl-15219	180	30	print	print	NOUN
crl-15219	180	31	sources	source	NOUN
crl-15219	180	32	.	.	PUNCT
crl-15219	181	1	for	for	ADP
crl-15219	181	2	a	a	DET
crl-15219	181	3	variety	variety	NOUN
crl-15219	181	4	of	of	ADP
crl-15219	181	5	reasons	reason	NOUN
crl-15219	181	6	,	,	PUNCT
crl-15219	181	7	students	student	NOUN
crl-15219	181	8	may	may	AUX
crl-15219	181	9	have	have	AUX
crl-15219	181	10	been	be	AUX
crl-15219	181	11	predisposed	predispose	VERB
crl-15219	181	12	to	to	PART
crl-15219	181	13	favor	favor	VERB
crl-15219	181	14	or	or	CCONJ
crl-15219	181	15	place	place	VERB
crl-15219	181	16	higher	high	ADJ
crl-15219	181	17	value	value	NOUN
crl-15219	181	18	on	on	ADP
crl-15219	181	19	electronic	electronic	ADJ
crl-15219	181	20	informa­	informa­	PROPN
crl-15219	181	21	tion	tion	NOUN
crl-15219	181	22	sources	source	NOUN
crl-15219	181	23	.	.	PUNCT
crl-15219	182	1	their	their	PRON
crl-15219	182	2	hands	hand	NOUN
crl-15219	182	3	-	-	PUNCT
crl-15219	182	4	on	on	ADP
crl-15219	182	5	experience	experience	NOUN
crl-15219	182	6	in	in	ADP
crl-15219	182	7	the	the	DET
crl-15219	182	8	instruction	instruction	NOUN
crl-15219	182	9	sessions	session	NOUN
crl-15219	182	10	was	be	AUX
crl-15219	182	11	almost	almost	ADV
crl-15219	182	12	exclusively	exclusively	ADV
crl-15219	182	13	centered	center	VERB
crl-15219	182	14	on	on	ADP
crl-15219	182	15	electronic	electronic	ADJ
crl-15219	182	16	sources	source	NOUN
crl-15219	182	17	and	and	CCONJ
crl-15219	182	18	searching	search	VERB
crl-15219	182	19	for	for	ADP
crl-15219	182	20	periodical	periodical	ADJ
crl-15219	182	21	citations	citation	NOUN
crl-15219	182	22	.	.	PUNCT
crl-15219	183	1	even	even	ADV
crl-15219	183	2	when	when	SCONJ
crl-15219	183	3	they	they	PRON
crl-15219	183	4	used	use	VERB
crl-15219	183	5	the	the	DET
crl-15219	183	6	catalog	catalog	NOUN
crl-15219	183	7	,	,	PUNCT
crl-15219	183	8	it	it	PRON
crl-15219	183	9	was	be	AUX
crl-15219	183	10	mostly	mostly	ADV
crl-15219	183	11	to	to	PART
crl-15219	183	12	see	see	VERB
crl-15219	183	13	if	if	SCONJ
crl-15219	183	14	the	the	DET
crl-15219	183	15	library	library	NOUN
crl-15219	183	16	subscribed	subscribe	VERB
crl-15219	183	17	to	to	ADP
crl-15219	183	18	particular	particular	ADJ
crl-15219	183	19	journals	journal	NOUN
crl-15219	183	20	.	.	PUNCT
crl-15219	184	1	handouts	handout	NOUN
crl-15219	184	2	,	,	PUNCT
crl-15219	184	3	with	with	ADP
crl-15219	184	4	the	the	DET
crl-15219	184	5	exception	exception	NOUN
crl-15219	184	6	of	of	ADP
crl-15219	184	7	the	the	DET
crl-15219	184	8	catalog	catalog	NOUN
crl-15219	184	9	handout	handout	NOUN
crl-15219	184	10	,	,	PUNCT
crl-15219	184	11	also	also	ADV
crl-15219	184	12	focused	focus	VERB
crl-15219	184	13	on	on	ADP
crl-15219	184	14	journals	journal	NOUN
crl-15219	184	15	.	.	PUNCT
crl-15219	185	1	for	for	ADP
crl-15219	185	2	library	library	NOUN
crl-15219	185	3	skills	skill	NOUN
crl-15219	185	4	in	in	ADP
crl-15219	185	5	general	general	ADJ
crl-15219	185	6	,	,	PUNCT
crl-15219	185	7	the	the	DET
crl-15219	185	8	better	well	ADJ
crl-15219	185	9	students	student	NOUN
crl-15219	185	10	feel	feel	VERB
crl-15219	185	11	their	their	PRON
crl-15219	185	12	skills	skill	NOUN
crl-15219	185	13	are	be	AUX
crl-15219	185	14	,	,	PUNCT
crl-15219	185	15	the	the	DET
crl-15219	185	16	more	more	ADJ
crl-15219	185	17	sat­	sat­	NOUN
crl-15219	185	18	isfied	isfie	VERB
crl-15219	185	19	they	they	PRON
crl-15219	185	20	will	will	AUX
crl-15219	185	21	be	be	AUX
crl-15219	185	22	with	with	ADP
crl-15219	185	23	the	the	DET
crl-15219	185	24	library	library	NOUN
crl-15219	185	25	.	.	PUNCT
crl-15219	186	1	the	the	DET
crl-15219	186	2	university	university	NOUN
crl-15219	186	3	is	be	AUX
crl-15219	186	4	located	locate	VERB
crl-15219	186	5	on	on	ADP
crl-15219	186	6	a	a	DET
crl-15219	186	7	busy	busy	ADJ
crl-15219	186	8	,	,	PUNCT
crl-15219	186	9	nontradi­	nontradi­	ADJ
crl-15219	186	10	tional	tional	ADJ
crl-15219	186	11	,	,	PUNCT
crl-15219	186	12	urban	urban	ADJ
crl-15219	186	13	campus	campus	NOUN
crl-15219	186	14	,	,	PUNCT
crl-15219	186	15	where	where	SCONJ
crl-15219	186	16	students	student	NOUN
crl-15219	186	17	place	place	VERB
crl-15219	186	18	a	a	DET
crl-15219	186	19	high	high	ADJ
crl-15219	186	20	value	value	NOUN
crl-15219	186	21	on	on	ADP
crl-15219	186	22	time	time	NOUN
crl-15219	186	23	and	and	CCONJ
crl-15219	186	24	efficiency	efficiency	NOUN
crl-15219	186	25	.	.	PUNCT
crl-15219	187	1	it	it	PRON
crl-15219	187	2	was	be	AUX
crl-15219	187	3	surprising	surprising	ADJ
crl-15219	187	4	,	,	PUNCT
crl-15219	187	5	therefore	therefore	ADV
crl-15219	187	6	,	,	PUNCT
crl-15219	187	7	to	to	PART
crl-15219	187	8	find	find	VERB
crl-15219	187	9	that	that	SCONJ
crl-15219	187	10	the	the	DET
crl-15219	187	11	time	time	NOUN
crl-15219	187	12	necessary	necessary	ADJ
crl-15219	187	13	to	to	PART
crl-15219	187	14	obtain	obtain	VERB
crl-15219	187	15	books	book	NOUN
crl-15219	187	16	and	and	CCONJ
crl-15219	187	17	conduct	conduct	VERB
crl-15219	187	18	library	library	NOUN
crl-15219	187	19	research	research	NOUN
crl-15219	187	20	was	be	AUX
crl-15219	187	21	not	not	PART
crl-15219	187	22	a	a	DET
crl-15219	187	23	factor	factor	NOUN
crl-15219	187	24	in	in	ADP
crl-15219	187	25	student	student	NOUN
crl-15219	187	26	satisfaction	satisfaction	NOUN
crl-15219	187	27	with	with	ADP
crl-15219	187	28	the	the	DET
crl-15219	187	29	library	library	NOUN
crl-15219	187	30	.	.	PUNCT
crl-15219	188	1	it	it	PRON
crl-15219	188	2	also	also	ADV
crl-15219	188	3	is	be	AUX
crl-15219	188	4	interesting	interesting	ADJ
crl-15219	188	5	to	to	PART
crl-15219	188	6	note	note	VERB
crl-15219	188	7	that	that	SCONJ
crl-15219	188	8	wait	wait	VERB
crl-15219	188	9	time	time	NOUN
crl-15219	188	10	for	for	ADP
crl-15219	188	11	articles	article	NOUN
crl-15219	188	12	is	be	AUX
crl-15219	188	13	only	only	ADV
crl-15219	188	14	slightly	slightly	ADV
crl-15219	188	15	correlated	correlate	VERB
crl-15219	188	16	with	with	ADP
crl-15219	188	17	satisfaction	satisfaction	NOUN
crl-15219	188	18	and	and	CCONJ
crl-15219	188	19	that	that	PRON
crl-15219	188	20	wait	wait	VERB
crl-15219	188	21	time	time	NOUN
crl-15219	188	22	for	for	ADP
crl-15219	188	23	books	book	NOUN
crl-15219	188	24	is	be	AUX
crl-15219	188	25	not	not	PART
crl-15219	188	26	correlated	correlate	VERB
crl-15219	188	27	with	with	ADP
crl-15219	188	28	patron	patron	NOUN
crl-15219	188	29	satis­	satis­	PROPN
crl-15219	188	30	faction	faction	NOUN
crl-15219	188	31	at	at	ADV
crl-15219	188	32	all	all	ADV
crl-15219	188	33	.	.	PUNCT
crl-15219	189	1	this	this	DET
crl-15219	189	2	result	result	NOUN
crl-15219	189	3	is	be	AUX
crl-15219	189	4	somewhat	somewhat	ADV
crl-15219	189	5	sur­	sur­	ADJ
crl-15219	189	6	prising	prising	NOUN
crl-15219	189	7	because	because	SCONJ
crl-15219	189	8	the	the	DET
crl-15219	189	9	literature	literature	NOUN
crl-15219	189	10	has	have	AUX
crl-15219	189	11	indi­	indi­	AUX
crl-15219	189	12	cated	cat	VERB
crl-15219	189	13	that	that	SCONJ
crl-15219	189	14	long	long	ADJ
crl-15219	189	15	waits	wait	NOUN
crl-15219	189	16	are	be	AUX
crl-15219	189	17	associated	associate	VERB
crl-15219	189	18	with	with	ADP
crl-15219	189	19	dissatisfaction	dissatisfaction	NOUN
crl-15219	189	20	.	.	PUNCT
crl-15219	190	1	however	however	ADV
crl-15219	190	2	,	,	PUNCT
crl-15219	190	3	the	the	DET
crl-15219	190	4	results	result	NOUN
crl-15219	190	5	of	of	ADP
crl-15219	190	6	pre­	pre­	NOUN
crl-15219	190	7	vious	vious	ADJ
crl-15219	190	8	research	research	NOUN
crl-15219	190	9	and	and	CCONJ
crl-15219	190	10	the	the	DET
crl-15219	190	11	results	result	NOUN
crl-15219	190	12	obtained	obtain	VERB
crl-15219	190	13	in	in	ADP
crl-15219	190	14	this	this	DET
crl-15219	190	15	study	study	NOUN
crl-15219	190	16	are	be	AUX
crl-15219	190	17	not	not	PART
crl-15219	190	18	necessarily	necessarily	ADV
crl-15219	190	19	incongruous	incongruous	ADJ
crl-15219	190	20	.	.	PUNCT
crl-15219	191	1	it	it	PRON
crl-15219	191	2	is	be	AUX
crl-15219	191	3	possible	possible	ADJ
crl-15219	191	4	that	that	SCONJ
crl-15219	191	5	for	for	ADP
crl-15219	191	6	some	some	DET
crl-15219	191	7	service	service	NOUN
crl-15219	191	8	aspects	aspect	NOUN
crl-15219	191	9	,	,	PUNCT
crl-15219	191	10	a	a	DET
crl-15219	191	11	two	two	NUM
crl-15219	191	12	-	-	PUNCT
crl-15219	191	13	factor	factor	NOUN
crl-15219	191	14	conceptualization	conceptualization	NOUN
crl-15219	191	15	is	be	AUX
crl-15219	191	16	appropri­	appropri­	PART
crl-15219	191	17	ate	ate	NOUN
crl-15219	191	18	.	.	PUNCT
crl-15219	192	1	two	two	NUM
crl-15219	192	2	-	-	PUNCT
crl-15219	192	3	factor	factor	NOUN
crl-15219	192	4	theory	theory	NOUN
crl-15219	192	5	states	state	VERB
crl-15219	192	6	that	that	SCONJ
crl-15219	192	7	certain	certain	ADJ
crl-15219	192	8	variables	variable	NOUN
crl-15219	192	9	have	have	VERB
crl-15219	192	10	the	the	DET
crl-15219	192	11	power	power	NOUN
crl-15219	192	12	only	only	ADV
crl-15219	192	13	to	to	PART
crl-15219	192	14	dissat­	dissat­	VERB
crl-15219	192	15	isfy	isfy	ADJ
crl-15219	192	16	people	people	NOUN
crl-15219	192	17	whereas	whereas	SCONJ
crl-15219	192	18	others	other	NOUN
crl-15219	192	19	have	have	VERB
crl-15219	192	20	the	the	DET
crl-15219	192	21	power	power	NOUN
crl-15219	192	22	only	only	ADV
crl-15219	192	23	to	to	PART
crl-15219	192	24	satisfy	satisfy	VERB
crl-15219	192	25	.	.	PUNCT
crl-15219	193	1	a	a	DET
crl-15219	193	2	dissatisfying	dissatisfying	NOUN
crl-15219	193	3	factor	factor	NOUN
crl-15219	193	4	has	have	VERB
crl-15219	193	5	the	the	DET
crl-15219	193	6	power	power	NOUN
crl-15219	193	7	to	to	PART
crl-15219	193	8	dissatisfy	dissatisfy	VERB
crl-15219	193	9	patrons	patron	NOUN
crl-15219	193	10	if	if	SCONJ
crl-15219	193	11	perfor­	perfor­	PROPN
crl-15219	193	12	mance	mance	NOUN
crl-15219	193	13	is	be	AUX
crl-15219	193	14	below	below	ADP
crl-15219	193	15	some	some	DET
crl-15219	193	16	threshold	threshold	NOUN
crl-15219	193	17	level	level	NOUN
crl-15219	193	18	.	.	PUNCT
crl-15219	194	1	however	however	ADV
crl-15219	194	2	,	,	PUNCT
crl-15219	194	3	after	after	SCONJ
crl-15219	194	4	performance	performance	NOUN
crl-15219	194	5	reaches	reach	VERB
crl-15219	194	6	the	the	DET
crl-15219	194	7	threshold	threshold	NOUN
crl-15219	194	8	,	,	PUNCT
crl-15219	194	9	dissatisfaction	dissatisfaction	NOUN
crl-15219	194	10	disappears	disappear	VERB
crl-15219	194	11	,	,	PUNCT
crl-15219	194	12	but	but	CCONJ
crl-15219	194	13	further	further	ADJ
crl-15219	194	14	improvements	improvement	NOUN
crl-15219	194	15	in	in	ADP
crl-15219	194	16	the	the	DET
crl-15219	194	17	factor	factor	NOUN
crl-15219	194	18	do	do	AUX
crl-15219	194	19	not	not	PART
crl-15219	194	20	increase	increase	VERB
crl-15219	194	21	satisfaction	satisfaction	NOUN
crl-15219	194	22	.	.	PUNCT
crl-15219	195	1	after	after	SCONJ
crl-15219	195	2	the	the	DET
crl-15219	195	3	threshold	threshold	NOUN
crl-15219	195	4	levels	level	NOUN
crl-15219	195	5	of	of	ADP
crl-15219	195	6	performance	performance	NOUN
crl-15219	195	7	have	have	AUX
crl-15219	195	8	been	be	AUX
crl-15219	195	9	reached	reach	VERB
crl-15219	195	10	for	for	ADP
crl-15219	195	11	all	all	DET
crl-15219	195	12	dissatisfying	dissatisfying	NOUN
crl-15219	195	13	factors	factor	NOUN
crl-15219	195	14	,	,	PUNCT
crl-15219	195	15	satisfaction	satisfaction	NOUN
crl-15219	195	16	increases	increase	NOUN
crl-15219	195	17	as	as	ADP
crl-15219	195	18	performance	performance	NOUN
crl-15219	195	19	on	on	ADP
crl-15219	195	20	satisfying	satisfy	VERB
crl-15219	195	21	factors	factor	NOUN
crl-15219	195	22	increases.27	increases.27	VERB
crl-15219	195	23	two	two	NUM
crl-15219	195	24	-	-	PUNCT
crl-15219	195	25	factor	factor	NOUN
crl-15219	195	26	theory	theory	NOUN
crl-15219	195	27	was	be	AUX
crl-15219	195	28	originally	originally	ADV
crl-15219	195	29	de­	de­	VERB
crl-15219	195	30	veloped	velope	VERB
crl-15219	195	31	to	to	PART
crl-15219	195	32	explain	explain	VERB
crl-15219	195	33	job	job	NOUN
crl-15219	195	34	satisfaction	satisfaction	NOUN
crl-15219	195	35	;	;	PUNCT
crl-15219	195	36	there	there	PRON
crl-15219	195	37	is	be	VERB
crl-15219	195	38	some	some	DET
crl-15219	195	39	evidence	evidence	NOUN
crl-15219	195	40	that	that	SCONJ
crl-15219	195	41	a	a	DET
crl-15219	195	42	two	two	NUM
crl-15219	195	43	-	-	PUNCT
crl-15219	195	44	factor	factor	NOUN
crl-15219	195	45	conceptualization	conceptualization	NOUN
crl-15219	195	46	is	be	AUX
crl-15219	195	47	relevant	relevant	ADJ
crl-15219	195	48	to	to	ADP
crl-15219	195	49	consumer	consumer	NOUN
crl-15219	195	50	satisfaction	satisfaction	NOUN
crl-15219	195	51	situations	situation	NOUN
crl-15219	195	52	as	as	ADV
crl-15219	195	53	well	well	ADV
crl-15219	195	54	.	.	PUNCT
crl-15219	196	1	if	if	SCONJ
crl-15219	196	2	two	two	NUM
crl-15219	196	3	-	-	PUNCT
crl-15219	196	4	fac­	fac­	NOUN
crl-15219	196	5	tor	tor	NOUN
crl-15219	196	6	theory	theory	NOUN
crl-15219	196	7	is	be	AUX
crl-15219	196	8	relevant	relevant	ADJ
crl-15219	196	9	in	in	ADP
crl-15219	196	10	library	library	NOUN
crl-15219	196	11	services	service	NOUN
crl-15219	196	12	,	,	PUNCT
crl-15219	196	13	it	it	PRON
crl-15219	196	14	is	be	AUX
crl-15219	196	15	possible	possible	ADJ
crl-15219	196	16	that	that	SCONJ
crl-15219	196	17	wait	wait	VERB
crl-15219	196	18	time	time	NOUN
crl-15219	196	19	perceived	perceive	VERB
crl-15219	196	20	to	to	PART
crl-15219	196	21	be	be	AUX
crl-15219	196	22	excessive	excessive	ADJ
crl-15219	196	23	may	may	AUX
crl-15219	196	24	dissatisfy	dissatisfy	VERB
crl-15219	196	25	patrons	patron	NOUN
crl-15219	196	26	,	,	PUNCT
crl-15219	196	27	but	but	CCONJ
crl-15219	196	28	wait	wait	VERB
crl-15219	196	29	times	time	NOUN
crl-15219	196	30	perceived	perceive	VERB
crl-15219	196	31	as	as	ADP
crl-15219	196	32	reasonable	reasonable	ADJ
crl-15219	196	33	do	do	AUX
crl-15219	196	34	not	not	PART
crl-15219	196	35	have	have	VERB
crl-15219	196	36	the	the	DET
crl-15219	196	37	power	power	NOUN
crl-15219	196	38	to	to	PART
crl-15219	196	39	raise	raise	VERB
crl-15219	196	40	satisfaction	satisfaction	NOUN
crl-15219	196	41	rat­	rat­	NOUN
crl-15219	196	42	ings	ing	NOUN
crl-15219	196	43	.	.	PUNCT
crl-15219	197	1	if	if	SCONJ
crl-15219	197	2	this	this	PRON
crl-15219	197	3	is	be	AUX
crl-15219	197	4	true	true	ADJ
crl-15219	197	5	,	,	PUNCT
crl-15219	197	6	the	the	DET
crl-15219	197	7	measured	measure	VERB
crl-15219	197	8	effect	effect	NOUN
crl-15219	197	9	of	of	ADP
crl-15219	197	10	library	library	NOUN
crl-15219	197	11	instruction	instruction	NOUN
crl-15219	197	12	regarding	regard	VERB
crl-15219	197	13	wait	wait	NOUN
crl-15219	197	14	time	time	NOUN
crl-15219	197	15	—	—	PUNCT
crl-15219	197	16	that	that	PRON
crl-15219	197	17	is	is	ADV
crl-15219	197	18	,	,	PUNCT
crl-15219	197	19	the	the	DET
crl-15219	197	20	observed	observed	ADJ
crl-15219	197	21	effect	effect	NOUN
crl-15219	197	22	of	of	ADP
crl-15219	197	23	increasing	increase	VERB
crl-15219	197	24	expected	expect	VERB
crl-15219	197	25	wait	wait	VERB
crl-15219	197	26	time	time	NOUN
crl-15219	197	27	—	—	PUNCT
crl-15219	197	28	may	may	AUX
crl-15219	197	29	be	be	AUX
crl-15219	197	30	seen	see	VERB
crl-15219	197	31	as	as	SCONJ
crl-15219	197	32	hav­	hav­	PROPN
crl-15219	197	33	ing	e	VERB
crl-15219	197	34	a	a	DET
crl-15219	197	35	positive	positive	ADJ
crl-15219	197	36	effect	effect	NOUN
crl-15219	197	37	on	on	ADP
crl-15219	197	38	satisfaction	satisfaction	NOUN
crl-15219	197	39	,	,	PUNCT
crl-15219	197	40	not	not	PART
crl-15219	197	41	because	because	SCONJ
crl-15219	197	42	satisfaction	satisfaction	NOUN
crl-15219	197	43	increases	increase	NOUN
crl-15219	197	44	but	but	CCONJ
crl-15219	197	45	,	,	PUNCT
crl-15219	197	46	rather	rather	ADV
crl-15219	197	47	,	,	PUNCT
crl-15219	197	48	because	because	SCONJ
crl-15219	197	49	the	the	DET
crl-15219	197	50	library	library	NOUN
crl-15219	197	51	instruction	instruction	NOUN
crl-15219	197	52	may	may	AUX
crl-15219	197	53	have	have	AUX
crl-15219	197	54	prevented	prevent	VERB
crl-15219	197	55	patrons	patron	NOUN
crl-15219	197	56	from	from	ADP
crl-15219	197	57	becoming	become	VERB
crl-15219	197	58	dissat­	dissat­	PROPN
crl-15219	197	59	isfied	isfie	VERB
crl-15219	197	60	.	.	PUNCT
crl-15219	198	1	the	the	DET
crl-15219	198	2	relevance	relevance	NOUN
crl-15219	198	3	of	of	ADP
crl-15219	198	4	two	two	NUM
crl-15219	198	5	-	-	PUNCT
crl-15219	198	6	factor	factor	NOUN
crl-15219	198	7	theory	theory	NOUN
crl-15219	198	8	to	to	ADP
crl-15219	198	9	library	library	NOUN
crl-15219	198	10	services	service	NOUN
crl-15219	198	11	in	in	ADP
crl-15219	198	12	general	general	ADJ
crl-15219	198	13	,	,	PUNCT
crl-15219	198	14	and	and	CCONJ
crl-15219	198	15	with	with	ADP
crl-15219	198	16	regard	regard	NOUN
crl-15219	198	17	to	to	PART
crl-15219	198	18	wait	wait	VERB
crl-15219	198	19	time	time	NOUN
crl-15219	198	20	in	in	ADP
crl-15219	198	21	particular	particular	ADJ
crl-15219	198	22	,	,	PUNCT
crl-15219	198	23	is	be	AUX
crl-15219	198	24	an	an	DET
crl-15219	198	25	area	area	NOUN
crl-15219	198	26	requiring	require	VERB
crl-15219	198	27	additional	additional	ADJ
crl-15219	198	28	research	research	NOUN
crl-15219	198	29	effort	effort	NOUN
crl-15219	198	30	.	.	PUNCT
crl-15219	199	1	in	in	ADP
crl-15219	199	2	summary	summary	NOUN
crl-15219	199	3	,	,	PUNCT
crl-15219	199	4	of	of	ADP
crl-15219	199	5	the	the	DET
crl-15219	199	6	variables	variable	NOUN
crl-15219	199	7	measured	measure	VERB
crl-15219	199	8	in	in	ADP
crl-15219	199	9	this	this	DET
crl-15219	199	10	study	study	NOUN
crl-15219	199	11	,	,	PUNCT
crl-15219	199	12	the	the	DET
crl-15219	199	13	only	only	ADJ
crl-15219	199	14	effects	effect	NOUN
crl-15219	199	15	of	of	ADP
crl-15219	199	16	instruc­	instruc­	PROPN
crl-15219	199	17	tion	tion	NOUN
crl-15219	199	18	that	that	PRON
crl-15219	199	19	are	be	AUX
crl-15219	199	20	directly	directly	ADV
crl-15219	199	21	associated	associate	VERB
crl-15219	199	22	with	with	ADP
crl-15219	199	23	http	http	NOUN
crl-15219	199	24	:	:	PUNCT
crl-15219	199	25	increases.27	increases.27	PROPN
crl-15219	199	26	332	332	NUM
crl-15219	199	27	college	college	PROPN
crl-15219	199	28	&	&	CCONJ
crl-15219	199	29	research	research	PROPN
crl-15219	199	30	libraries	library	NOUN
crl-15219	199	31	july	july	PROPN
crl-15219	199	32	1998	1998	NUM
crl-15219	199	33	longer	long	ADJ
crl-15219	199	34	-	-	PUNCT
crl-15219	199	35	term	term	NOUN
crl-15219	199	36	patron	patron	NOUN
crl-15219	199	37	satisfaction	satisfaction	NOUN
crl-15219	199	38	appear	appear	VERB
crl-15219	199	39	to	to	PART
crl-15219	199	40	be	be	AUX
crl-15219	199	41	related	relate	VERB
crl-15219	199	42	to	to	ADP
crl-15219	199	43	patron	patron	NOUN
crl-15219	199	44	self	self	NOUN
crl-15219	199	45	-	-	PUNCT
crl-15219	199	46	assessed	assess	VERB
crl-15219	199	47	skill	skill	NOUN
crl-15219	199	48	lev­	lev­	NOUN
crl-15219	199	49	els	els	PROPN
crl-15219	199	50	.	.	PUNCT
crl-15219	200	1	in	in	ADP
crl-15219	200	2	this	this	DET
crl-15219	200	3	regard	regard	NOUN
crl-15219	200	4	,	,	PUNCT
crl-15219	200	5	the	the	DET
crl-15219	200	6	study	study	NOUN
crl-15219	200	7	findings	finding	NOUN
crl-15219	200	8	are	be	AUX
crl-15219	200	9	consistent	consistent	ADJ
crl-15219	200	10	with	with	ADP
crl-15219	200	11	those	those	PRON
crl-15219	200	12	of	of	ADP
crl-15219	200	13	pearson	pearson	NOUN
crl-15219	200	14	and	and	CCONJ
crl-15219	200	15	tiefel	tiefel	NOUN
crl-15219	200	16	—	—	PUNCT
crl-15219	200	17	increasing	increase	VERB
crl-15219	200	18	patrons	patron	NOUN
crl-15219	200	19	’	'	PUNCT
crl-15219	200	20	confidence	confidence	NOUN
crl-15219	200	21	in	in	ADP
crl-15219	200	22	their	their	PRON
crl-15219	200	23	skill	skill	NOUN
crl-15219	200	24	at	at	ADP
crl-15219	200	25	using	use	VERB
crl-15219	200	26	libraries	library	NOUN
crl-15219	200	27	in	in	ADP
crl-15219	200	28	itself	itself	PRON
crl-15219	200	29	has	have	VERB
crl-15219	200	30	a	a	DET
crl-15219	200	31	positive	positive	ADJ
crl-15219	200	32	impact	impact	NOUN
crl-15219	200	33	on	on	ADP
crl-15219	200	34	their	their	PRON
crl-15219	200	35	perception	perception	NOUN
crl-15219	200	36	of	of	ADP
crl-15219	200	37	the	the	DET
crl-15219	200	38	library	library	NOUN
crl-15219	200	39	.	.	PUNCT
crl-15219	201	1	one	one	NUM
crl-15219	201	2	major	major	ADJ
crl-15219	201	3	opportunity	opportunity	NOUN
crl-15219	201	4	uncovered	uncover	VERB
crl-15219	201	5	during	during	ADP
crl-15219	201	6	this	this	DET
crl-15219	201	7	project	project	NOUN
crl-15219	201	8	is	be	AUX
crl-15219	201	9	that	that	PRON
crl-15219	201	10	of	of	ADP
crl-15219	201	11	improving	improve	VERB
crl-15219	201	12	pa­	pa­	PROPN
crl-15219	201	13	tron	tron	NOUN
crl-15219	201	14	perception	perception	NOUN
crl-15219	201	15	about	about	ADP
crl-15219	201	16	the	the	DET
crl-15219	201	17	library	library	NOUN
crl-15219	201	18	staff	staff	NOUN
crl-15219	201	19	,	,	PUNCT
crl-15219	201	20	es­	es­	PROPN
crl-15219	201	21	pecially	pecially	ADV
crl-15219	201	22	with	with	ADP
crl-15219	201	23	regard	regard	NOUN
crl-15219	201	24	to	to	ADP
crl-15219	201	25	helpfulness	helpfulness	NOUN
crl-15219	201	26	.	.	PUNCT
crl-15219	202	1	actual	actual	ADJ
crl-15219	202	2	perceived	perceive	VERB
crl-15219	202	3	helpfulness	helpfulness	NOUN
crl-15219	202	4	was	be	AUX
crl-15219	202	5	significantly	significantly	ADV
crl-15219	202	6	lower	low	ADJ
crl-15219	202	7	than	than	SCONJ
crl-15219	202	8	expected	expect	VERB
crl-15219	202	9	,	,	PUNCT
crl-15219	202	10	yet	yet	CCONJ
crl-15219	202	11	staff	staff	NOUN
crl-15219	202	12	helpfulness	helpfulness	NOUN
crl-15219	202	13	is	be	AUX
crl-15219	202	14	more	more	ADV
crl-15219	202	15	strongly	strongly	ADV
crl-15219	202	16	correlated	correlate	VERB
crl-15219	202	17	with	with	ADP
crl-15219	202	18	patron	patron	NOUN
crl-15219	202	19	sat­	sat­	NOUN
crl-15219	202	20	isfaction	isfaction	NOUN
crl-15219	202	21	than	than	SCONJ
crl-15219	202	22	is	be	AUX
crl-15219	202	23	any	any	DET
crl-15219	202	24	other	other	ADJ
crl-15219	202	25	single	single	ADJ
crl-15219	202	26	variable	variable	NOUN
crl-15219	202	27	.	.	PUNCT
crl-15219	203	1	expectations	expectation	NOUN
crl-15219	203	2	of	of	ADP
crl-15219	203	3	helpfulness	helpfulness	NOUN
crl-15219	203	4	did	do	AUX
crl-15219	203	5	not	not	PART
crl-15219	203	6	change	change	VERB
crl-15219	203	7	as	as	ADP
crl-15219	203	8	a	a	DET
crl-15219	203	9	result	result	NOUN
crl-15219	203	10	of	of	ADP
crl-15219	203	11	the	the	DET
crl-15219	203	12	instruction	instruction	NOUN
crl-15219	203	13	,	,	PUNCT
crl-15219	203	14	which	which	PRON
crl-15219	203	15	in	in	ADP
crl-15219	203	16	ret­	ret­	NOUN
crl-15219	203	17	rospect	rospect	NOUN
crl-15219	203	18	probably	probably	ADV
crl-15219	203	19	is	be	AUX
crl-15219	203	20	a	a	DET
crl-15219	203	21	good	good	ADJ
crl-15219	203	22	thing	thing	NOUN
crl-15219	203	23	:	:	PUNCT
crl-15219	203	24	if	if	SCONJ
crl-15219	203	25	expec­	expec­	ADJ
crl-15219	203	26	tations	tation	NOUN
crl-15219	203	27	had	have	AUX
crl-15219	203	28	risen	rise	VERB
crl-15219	203	29	following	follow	VERB
crl-15219	203	30	the	the	DET
crl-15219	203	31	instruction	instruction	NOUN
crl-15219	203	32	,	,	PUNCT
crl-15219	203	33	and	and	CCONJ
crl-15219	203	34	perceived	perceive	VERB
crl-15219	203	35	staff	staff	NOUN
crl-15219	203	36	helpfulness	helpfulness	NOUN
crl-15219	203	37	remained	remain	VERB
crl-15219	203	38	unchanged	unchanged	ADJ
crl-15219	203	39	,	,	PUNCT
crl-15219	203	40	it	it	PRON
crl-15219	203	41	is	be	AUX
crl-15219	203	42	likely	likely	ADJ
crl-15219	203	43	that	that	SCONJ
crl-15219	203	44	overall	overall	ADJ
crl-15219	203	45	satis­	satis­	ADJ
crl-15219	203	46	faction	faction	NOUN
crl-15219	203	47	among	among	ADP
crl-15219	203	48	this	this	DET
crl-15219	203	49	group	group	NOUN
crl-15219	203	50	would	would	AUX
crl-15219	203	51	have	have	AUX
crl-15219	203	52	been	be	AUX
crl-15219	203	53	lower	low	ADJ
crl-15219	203	54	.	.	PUNCT
crl-15219	204	1	the	the	DET
crl-15219	204	2	managerial	managerial	ADJ
crl-15219	204	3	implication	implication	NOUN
crl-15219	204	4	is	be	AUX
crl-15219	204	5	that	that	SCONJ
crl-15219	204	6	either	either	CCONJ
crl-15219	204	7	patron	patron	NOUN
crl-15219	204	8	expectations	expectation	NOUN
crl-15219	204	9	of	of	ADP
crl-15219	204	10	staff	staff	NOUN
crl-15219	204	11	helpfulness	helpfulness	NOUN
crl-15219	204	12	ought	ought	AUX
crl-15219	204	13	to	to	PART
crl-15219	204	14	be	be	AUX
crl-15219	204	15	lowered	lower	VERB
crl-15219	204	16	(	(	PUNCT
crl-15219	204	17	a	a	DET
crl-15219	204	18	dan­	dan­	ADJ
crl-15219	204	19	gerous	gerous	ADJ
crl-15219	204	20	strategy	strategy	NOUN
crl-15219	204	21	)	)	PUNCT
crl-15219	204	22	or	or	CCONJ
crl-15219	204	23	perceptions	perception	NOUN
crl-15219	204	24	of	of	ADP
crl-15219	204	25	staff	staff	NOUN
crl-15219	204	26	helpfulness	helpfulness	NOUN
crl-15219	204	27	ought	ought	AUX
crl-15219	204	28	to	to	PART
crl-15219	204	29	be	be	AUX
crl-15219	204	30	raised	raise	VERB
crl-15219	204	31	.	.	PUNCT
crl-15219	205	1	conclusions	conclusion	NOUN
crl-15219	205	2	development	development	NOUN
crl-15219	205	3	of	of	ADP
crl-15219	205	4	a	a	DET
crl-15219	205	5	comprehensive	comprehensive	ADJ
crl-15219	205	6	“	"	PUNCT
crl-15219	205	7	driv­	driv­	PROPN
crl-15219	205	8	ers	er	NOUN
crl-15219	205	9	of	of	ADP
crl-15219	205	10	satisfaction	satisfaction	NOUN
crl-15219	205	11	”	"	PUNCT
crl-15219	205	12	model	model	NOUN
crl-15219	205	13	will	will	AUX
crl-15219	205	14	have	have	AUX
crl-15219	205	15	sig­	sig­	VERB
crl-15219	205	16	nificant	nificant	ADJ
crl-15219	205	17	implications	implication	NOUN
crl-15219	205	18	for	for	ADP
crl-15219	205	19	assessment	assessment	NOUN
crl-15219	205	20	,	,	PUNCT
crl-15219	205	21	ac­	ac­	PROPN
crl-15219	205	22	countability	countability	NOUN
crl-15219	205	23	,	,	PUNCT
crl-15219	205	24	and	and	CCONJ
crl-15219	205	25	library	library	PROPN
crl-15219	205	26	administration	administration	NOUN
crl-15219	205	27	.	.	PUNCT
crl-15219	206	1	the	the	DET
crl-15219	206	2	explicit	explicit	ADJ
crl-15219	206	3	recognition	recognition	NOUN
crl-15219	206	4	that	that	SCONJ
crl-15219	206	5	patron	patron	NOUN
crl-15219	206	6	sat­	sat­	NOUN
crl-15219	206	7	isfaction	isfaction	NOUN
crl-15219	206	8	is	be	AUX
crl-15219	206	9	one	one	NUM
crl-15219	206	10	component	component	NOUN
crl-15219	206	11	of	of	ADP
crl-15219	206	12	library	library	PROPN
crl-15219	206	13	qual­	qual­	PROPN
crl-15219	206	14	ity	ity	NOUN
crl-15219	206	15	means	mean	VERB
crl-15219	206	16	that	that	SCONJ
crl-15219	206	17	its	its	PRON
crl-15219	206	18	measurement	measurement	NOUN
crl-15219	206	19	is	be	AUX
crl-15219	206	20	a	a	DET
crl-15219	206	21	logi­	logi­	ADJ
crl-15219	206	22	cal	cal	NOUN
crl-15219	206	23	component	component	NOUN
crl-15219	206	24	of	of	ADP
crl-15219	206	25	assessment	assessment	NOUN
crl-15219	206	26	.	.	PUNCT
crl-15219	207	1	libraries	library	NOUN
crl-15219	207	2	frequently	frequently	ADV
crl-15219	207	3	assess	assess	VERB
crl-15219	207	4	individual	individual	ADJ
crl-15219	207	5	aspects	aspect	NOUN
crl-15219	207	6	of	of	ADP
crl-15219	207	7	library	library	NOUN
crl-15219	207	8	service	service	NOUN
crl-15219	207	9	—	—	PUNCT
crl-15219	207	10	for	for	ADP
crl-15219	207	11	example	example	NOUN
crl-15219	207	12	,	,	PUNCT
crl-15219	207	13	reference	reference	NOUN
crl-15219	207	14	,	,	PUNCT
crl-15219	207	15	instruction	instruction	NOUN
crl-15219	207	16	,	,	PUNCT
crl-15219	207	17	circulation	circulation	NOUN
crl-15219	207	18	,	,	PUNCT
crl-15219	207	19	document	document	NOUN
crl-15219	207	20	deliv­	deliv­	PROPN
crl-15219	207	21	ery	ery	PROPN
crl-15219	207	22	,	,	PUNCT
crl-15219	207	23	collection	collection	NOUN
crl-15219	207	24	development	development	NOUN
crl-15219	207	25	.	.	PUNCT
crl-15219	208	1	in	in	ADP
crl-15219	208	2	addition	addition	NOUN
crl-15219	208	3	,	,	PUNCT
crl-15219	208	4	they	they	PRON
crl-15219	208	5	would	would	AUX
crl-15219	208	6	be	be	AUX
crl-15219	208	7	well	well	ADV
crl-15219	208	8	served	serve	VERB
crl-15219	208	9	by	by	ADP
crl-15219	208	10	looking	look	VERB
crl-15219	208	11	at	at	ADP
crl-15219	208	12	the	the	DET
crl-15219	208	13	degree	degree	NOUN
crl-15219	208	14	to	to	PART
crl-15219	208	15	which	which	PRON
crl-15219	208	16	such	such	ADJ
crl-15219	208	17	aspects	aspect	NOUN
crl-15219	208	18	,	,	PUNCT
crl-15219	208	19	indi­	indi­	VERB
crl-15219	208	20	vidually	vidually	ADV
crl-15219	208	21	as	as	ADV
crl-15219	208	22	well	well	ADV
crl-15219	208	23	as	as	ADP
crl-15219	208	24	collectively	collectively	ADV
crl-15219	208	25	,	,	PUNCT
crl-15219	208	26	contrib­	contrib­	X
crl-15219	208	27	ute	ute	NOUN
crl-15219	208	28	to	to	ADP
crl-15219	208	29	overall	overall	ADJ
crl-15219	208	30	satisfaction	satisfaction	NOUN
crl-15219	208	31	.	.	PUNCT
crl-15219	209	1	within	within	ADP
crl-15219	209	2	this	this	DET
crl-15219	209	3	framework	framework	NOUN
crl-15219	209	4	,	,	PUNCT
crl-15219	209	5	understanding	understand	VERB
crl-15219	209	6	what	what	PRON
crl-15219	209	7	drives	drive	VERB
crl-15219	209	8	satisfaction	satisfaction	NOUN
crl-15219	209	9	at	at	ADP
crl-15219	209	10	a	a	DET
crl-15219	209	11	specific	specific	ADJ
crl-15219	209	12	li­	li­	NOUN
crl-15219	209	13	brary	brary	NOUN
crl-15219	209	14	requires	require	VERB
crl-15219	209	15	an	an	DET
crl-15219	209	16	ongoing	ongoing	ADJ
crl-15219	209	17	measurement	measurement	NOUN
crl-15219	209	18	effort	effort	NOUN
crl-15219	209	19	.	.	PUNCT
crl-15219	210	1	it	it	PRON
crl-15219	210	2	is	be	AUX
crl-15219	210	3	unlikely	unlikely	ADJ
crl-15219	210	4	that	that	SCONJ
crl-15219	210	5	any	any	DET
crl-15219	210	6	two	two	NUM
crl-15219	210	7	libraries	library	NOUN
crl-15219	210	8	will	will	AUX
crl-15219	210	9	have	have	VERB
crl-15219	210	10	the	the	DET
crl-15219	210	11	same	same	ADJ
crl-15219	210	12	“	"	PUNCT
crl-15219	210	13	drivers	driver	NOUN
crl-15219	210	14	”	"	PUNCT
crl-15219	210	15	weighted	weight	VERB
crl-15219	210	16	in	in	ADP
crl-15219	210	17	the	the	DET
crl-15219	210	18	same	same	ADJ
crl-15219	210	19	manner	manner	NOUN
crl-15219	210	20	,	,	PUNCT
crl-15219	210	21	so	so	CCONJ
crl-15219	210	22	although	although	SCONJ
crl-15219	210	23	the	the	DET
crl-15219	210	24	evalu­	evalu­	PROPN
crl-15219	210	25	ation	ation	NOUN
crl-15219	210	26	process	process	NOUN
crl-15219	210	27	described	describe	VERB
crl-15219	210	28	here	here	ADV
crl-15219	210	29	may	may	AUX
crl-15219	210	30	be	be	AUX
crl-15219	210	31	gen­	gen­	VERB
crl-15219	210	32	eralizable	eralizable	ADJ
crl-15219	210	33	,	,	PUNCT
crl-15219	210	34	the	the	DET
crl-15219	210	35	specific	specific	ADJ
crl-15219	210	36	findings	finding	NOUN
crl-15219	210	37	probably	probably	ADV
crl-15219	210	38	are	be	AUX
crl-15219	210	39	not	not	PART
crl-15219	210	40	.	.	PUNCT
crl-15219	211	1	the	the	DET
crl-15219	211	2	first	first	ADJ
crl-15219	211	3	step	step	NOUN
crl-15219	211	4	is	be	AUX
crl-15219	211	5	for	for	SCONJ
crl-15219	211	6	each	each	DET
crl-15219	211	7	library	library	NOUN
crl-15219	211	8	to	to	PART
crl-15219	211	9	identify	identify	VERB
crl-15219	211	10	what	what	PRON
crl-15219	211	11	variables	variable	NOUN
crl-15219	211	12	are	be	AUX
crl-15219	211	13	correlated	correlate	VERB
crl-15219	211	14	with	with	ADP
crl-15219	211	15	satisfaction	satisfaction	NOUN
crl-15219	211	16	and	and	CCONJ
crl-15219	211	17	then	then	ADV
crl-15219	211	18	to	to	PART
crl-15219	211	19	determine	determine	VERB
crl-15219	211	20	which	which	DET
crl-15219	211	21	activities	activity	NOUN
crl-15219	211	22	under	under	ADP
crl-15219	211	23	the	the	DET
crl-15219	211	24	control	control	NOUN
crl-15219	211	25	of	of	ADP
crl-15219	211	26	the	the	DET
crl-15219	211	27	library	library	NOUN
crl-15219	211	28	staff	staff	NOUN
crl-15219	211	29	influence	influence	VERB
crl-15219	211	30	those	those	DET
crl-15219	211	31	variables	variable	NOUN
crl-15219	211	32	.	.	PUNCT
crl-15219	212	1	the	the	DET
crl-15219	212	2	ultimate	ultimate	ADJ
crl-15219	212	3	goal	goal	NOUN
crl-15219	212	4	of	of	ADP
crl-15219	212	5	such	such	DET
crl-15219	212	6	an	an	DET
crl-15219	212	7	effort	effort	NOUN
crl-15219	212	8	is	be	AUX
crl-15219	212	9	to	to	ADP
crl-15219	212	10	un­	un­	PROPN
crl-15219	212	11	derstand	derstand	PROPN
crl-15219	212	12	and	and	CCONJ
crl-15219	212	13	manage	manage	VERB
crl-15219	212	14	those	those	DET
crl-15219	212	15	activities	activity	NOUN
crl-15219	212	16	that	that	PRON
crl-15219	212	17	determine	determine	VERB
crl-15219	212	18	user	user	NOUN
crl-15219	212	19	satisfaction	satisfaction	NOUN
crl-15219	212	20	with	with	ADP
crl-15219	212	21	the	the	DET
crl-15219	212	22	li­	li­	PROPN
crl-15219	212	23	brary	brary	PROPN
crl-15219	212	24	.	.	PUNCT
crl-15219	213	1	notes	note	NOUN
crl-15219	213	2	1	1	NUM
crl-15219	213	3	.	.	PUNCT
crl-15219	213	4	youjae	youjae	PROPN
crl-15219	213	5	yi	yi	PROPN
crl-15219	213	6	,	,	PUNCT
crl-15219	213	7	“	"	PUNCT
crl-15219	213	8	a	a	DET
crl-15219	213	9	critical	critical	ADJ
crl-15219	213	10	review	review	NOUN
crl-15219	213	11	of	of	ADP
crl-15219	213	12	consumer	consumer	NOUN
crl-15219	213	13	satisfaction	satisfaction	NOUN
crl-15219	213	14	,	,	PUNCT
crl-15219	213	15	”	"	PUNCT
crl-15219	213	16	in	in	ADP
crl-15219	213	17	review	review	NOUN
crl-15219	213	18	of	of	ADP
crl-15219	213	19	marketing	marketing	NOUN
crl-15219	213	20	1990	1990	NUM
crl-15219	213	21	,	,	PUNCT
crl-15219	213	22	ed	ed	PROPN
crl-15219	213	23	.	.	PROPN
crl-15219	213	24	valarie	valarie	PROPN
crl-15219	213	25	a.	a.	PROPN
crl-15219	213	26	zeithaml	zeithaml	PROPN
crl-15219	213	27	(	(	PUNCT
crl-15219	213	28	chicago	chicago	PROPN
crl-15219	213	29	:	:	PUNCT
crl-15219	213	30	american	american	PROPN
crl-15219	213	31	marketing	marketing	PROPN
crl-15219	213	32	association	association	PROPN
crl-15219	213	33	,	,	PUNCT
crl-15219	213	34	1990	1990	NUM
crl-15219	213	35	)	)	PUNCT
crl-15219	213	36	;	;	PUNCT
crl-15219	213	37	robert	robert	PROPN
crl-15219	213	38	a.	a.	PROPN
crl-15219	213	39	peterson	peterson	PROPN
crl-15219	213	40	and	and	CCONJ
crl-15219	213	41	william	william	PROPN
crl-15219	213	42	r.	r.	PROPN
crl-15219	213	43	wilson	wilson	PROPN
crl-15219	213	44	,	,	PUNCT
crl-15219	213	45	“	"	PUNCT
crl-15219	213	46	measuring	measure	VERB
crl-15219	213	47	customer	customer	NOUN
crl-15219	213	48	satisfaction	satisfaction	NOUN
crl-15219	213	49	:	:	PUNCT
crl-15219	213	50	fact	fact	NOUN
crl-15219	213	51	and	and	CCONJ
crl-15219	213	52	artifact	artifact	NOUN
crl-15219	213	53	,	,	PUNCT
crl-15219	213	54	”	"	PUNCT
crl-15219	213	55	journal	journal	NOUN
crl-15219	213	56	of	of	ADP
crl-15219	213	57	the	the	DET
crl-15219	213	58	academy	academy	NOUN
crl-15219	213	59	of	of	ADP
crl-15219	213	60	marketing	market	VERB
crl-15219	213	61	science	science	NOUN
crl-15219	213	62	20	20	NUM
crl-15219	213	63	(	(	PUNCT
crl-15219	213	64	winter	winter	NOUN
crl-15219	213	65	1992	1992	NUM
crl-15219	213	66	):	):	PUNCT
crl-15219	213	67	61–71	61–71	NUM
crl-15219	213	68	.	.	NUM
crl-15219	213	69	2	2	X
crl-15219	213	70	.	.	X
crl-15219	213	71	david	david	PROPN
crl-15219	213	72	k.	k.	PROPN
crl-15219	213	73	tse	tse	PROPN
crl-15219	213	74	and	and	CCONJ
crl-15219	213	75	peter	peter	PROPN
crl-15219	213	76	c.	c.	PROPN
crl-15219	213	77	wilton	wilton	PROPN
crl-15219	213	78	,	,	PUNCT
crl-15219	213	79	“	"	PUNCT
crl-15219	213	80	models	model	NOUN
crl-15219	213	81	of	of	ADP
crl-15219	213	82	consumer	consumer	NOUN
crl-15219	213	83	satisfaction	satisfaction	NOUN
crl-15219	213	84	formation	formation	NOUN
crl-15219	213	85	:	:	PUNCT
crl-15219	213	86	an	an	DET
crl-15219	213	87	ex­	ex­	NOUN
crl-15219	213	88	tension	tension	NOUN
crl-15219	213	89	,	,	PUNCT
crl-15219	213	90	”	"	PUNCT
crl-15219	213	91	journal	journal	NOUN
crl-15219	213	92	of	of	ADP
crl-15219	213	93	marketing	marketing	NOUN
crl-15219	213	94	research	research	NOUN
crl-15219	213	95	25	25	NUM
crl-15219	213	96	(	(	PUNCT
crl-15219	213	97	may	may	PROPN
crl-15219	213	98	1988	1988	NUM
crl-15219	213	99	):	):	PUNCT
crl-15219	213	100	204–12	204–12	PROPN
crl-15219	213	101	;	;	PUNCT
crl-15219	213	102	richard	richard	PROPN
crl-15219	213	103	a.	a.	PROPN
crl-15219	213	104	spreng	spreng	PROPN
crl-15219	213	105	,	,	PUNCT
crl-15219	213	106	scott	scott	PROPN
crl-15219	213	107	b.	b.	PROPN
crl-15219	213	108	mackenzie	mackenzie	PROPN
crl-15219	213	109	,	,	PUNCT
crl-15219	213	110	and	and	CCONJ
crl-15219	213	111	richard	richard	PROPN
crl-15219	213	112	w.	w.	PROPN
crl-15219	213	113	olshavsky	olshavsky	PROPN
crl-15219	213	114	,	,	PUNCT
crl-15219	213	115	“	"	PUNCT
crl-15219	213	116	a	a	DET
crl-15219	213	117	reexamination	reexamination	NOUN
crl-15219	213	118	of	of	ADP
crl-15219	213	119	the	the	DET
crl-15219	213	120	determinants	determinant	NOUN
crl-15219	213	121	of	of	ADP
crl-15219	213	122	consumer	consumer	NOUN
crl-15219	213	123	satisfaction	satisfaction	NOUN
crl-15219	213	124	,	,	PUNCT
crl-15219	213	125	”	"	PUNCT
crl-15219	213	126	journal	journal	NOUN
crl-15219	213	127	of	of	ADP
crl-15219	213	128	marketing	market	VERB
crl-15219	213	129	60	60	NUM
crl-15219	213	130	(	(	PUNCT
crl-15219	213	131	july	july	PROPN
crl-15219	213	132	1996	1996	NUM
crl-15219	213	133	):	):	PUNCT
crl-15219	213	134	15–32	15–32	NUM
crl-15219	213	135	.	.	PROPN
crl-15219	214	1	3	3	X
crl-15219	214	2	.	.	X
crl-15219	214	3	yi	yi	NOUN
crl-15219	214	4	,	,	PUNCT
crl-15219	214	5	“	"	PUNCT
crl-15219	214	6	a	a	DET
crl-15219	214	7	critical	critical	ADJ
crl-15219	214	8	review	review	NOUN
crl-15219	214	9	of	of	ADP
crl-15219	214	10	consumer	consumer	NOUN
crl-15219	214	11	satisfaction	satisfaction	NOUN
crl-15219	214	12	”	"	PUNCT
crl-15219	214	13	;	;	PUNCT
crl-15219	214	14	richard	richard	PROPN
crl-15219	214	15	l.	l.	PROPN
crl-15219	214	16	oliver	oliver	PROPN
crl-15219	214	17	,	,	PUNCT
crl-15219	214	18	“	"	PUNCT
crl-15219	214	19	a	a	DET
crl-15219	214	20	cognitive	cognitive	ADJ
crl-15219	214	21	model	model	NOUN
crl-15219	214	22	of	of	ADP
crl-15219	214	23	the	the	DET
crl-15219	214	24	antecedents	antecedent	NOUN
crl-15219	214	25	and	and	CCONJ
crl-15219	214	26	consequences	consequence	NOUN
crl-15219	214	27	of	of	ADP
crl-15219	214	28	satisfaction	satisfaction	NOUN
crl-15219	214	29	decisions	decision	NOUN
crl-15219	214	30	,	,	PUNCT
crl-15219	214	31	”	"	PUNCT
crl-15219	214	32	journal	journal	NOUN
crl-15219	214	33	of	of	ADP
crl-15219	214	34	marketing	marketing	NOUN
crl-15219	214	35	research	research	NOUN
crl-15219	214	36	17	17	NUM
crl-15219	214	37	(	(	PUNCT
crl-15219	214	38	nov	nov	PROPN
crl-15219	214	39	.	.	PROPN
crl-15219	214	40	1980	1980	NUM
crl-15219	214	41	):	):	PUNCT
crl-15219	214	42	460–69	460–69	NUM
crl-15219	214	43	.	.	PUNCT
crl-15219	215	1	4	4	X
crl-15219	215	2	.	.	PROPN
crl-15219	215	3	jill	jill	PROPN
crl-15219	215	4	coupe	coupe	PROPN
crl-15219	215	5	,	,	PUNCT
crl-15219	215	6	“	"	PUNCT
crl-15219	215	7	undergraduate	undergraduate	ADJ
crl-15219	215	8	library	library	NOUN
crl-15219	215	9	skills	skill	NOUN
crl-15219	215	10	:	:	PUNCT
crl-15219	215	11	two	two	NUM
crl-15219	215	12	surveys	survey	NOUN
crl-15219	215	13	at	at	ADP
crl-15219	215	14	johns	johns	PROPN
crl-15219	215	15	hopkins	hopkins	PROPN
crl-15219	215	16	university	university	PROPN
crl-15219	215	17	,	,	PUNCT
crl-15219	215	18	”	"	PUNCT
crl-15219	215	19	research	research	NOUN
crl-15219	215	20	strategies	strategy	NOUN
crl-15219	215	21	11	11	NUM
crl-15219	215	22	,	,	PUNCT
crl-15219	215	23	no	no	NOUN
crl-15219	215	24	.	.	NOUN
crl-15219	215	25	4	4	NUM
crl-15219	215	26	(	(	PUNCT
crl-15219	215	27	fall	fall	NOUN
crl-15219	215	28	1993	1993	NUM
crl-15219	215	29	):	):	PUNCT
crl-15219	215	30	187–201	187–201	NUM
crl-15219	215	31	.	.	PUNCT
crl-15219	216	1	5	5	X
crl-15219	216	2	.	.	X
crl-15219	216	3	david	david	PROPN
crl-15219	216	4	n.	n.	PROPN
crl-15219	216	5	king	king	PROPN
crl-15219	216	6	and	and	CCONJ
crl-15219	216	7	john	john	PROPN
crl-15219	216	8	c.	c.	PROPN
crl-15219	216	9	ory	ory	PROPN
crl-15219	216	10	,	,	PUNCT
crl-15219	216	11	“	"	PUNCT
crl-15219	216	12	effects	effect	NOUN
crl-15219	216	13	of	of	ADP
crl-15219	216	14	library	library	NOUN
crl-15219	216	15	instruction	instruction	NOUN
crl-15219	216	16	on	on	ADP
crl-15219	216	17	student	student	NOUN
crl-15219	216	18	research	research	NOUN
crl-15219	216	19	:	:	PUNCT
crl-15219	216	20	a	a	DET
crl-15219	216	21	case	case	NOUN
crl-15219	216	22	study	study	NOUN
crl-15219	216	23	,	,	PUNCT
crl-15219	216	24	”	"	PUNCT
crl-15219	216	25	college	college	PROPN
crl-15219	216	26	&	&	CCONJ
crl-15219	216	27	research	research	PROPN
crl-15219	216	28	libraries	librarie	VERB
crl-15219	216	29	42	42	NUM
crl-15219	216	30	(	(	PUNCT
crl-15219	216	31	jan	jan	PROPN
crl-15219	216	32	.	.	PROPN
crl-15219	216	33	1981	1981	NUM
crl-15219	216	34	):	):	PUNCT
crl-15219	216	35	31–41	31–41	NUM
crl-15219	216	36	.	.	NUM
crl-15219	217	1	6	6	NUM
crl-15219	217	2	.	.	X
crl-15219	217	3	virginia	virginia	PROPN
crl-15219	217	4	tiefel	tiefel	PROPN
crl-15219	217	5	,	,	PUNCT
crl-15219	217	6	“	"	PUNCT
crl-15219	217	7	evaluating	evaluate	VERB
crl-15219	217	8	a	a	DET
crl-15219	217	9	library	library	NOUN
crl-15219	217	10	user	user	NOUN
crl-15219	217	11	education	education	NOUN
crl-15219	217	12	program	program	NOUN
crl-15219	217	13	:	:	PUNCT
crl-15219	217	14	a	a	DET
crl-15219	217	15	decade	decade	NOUN
crl-15219	217	16	of	of	ADP
crl-15219	217	17	experience	experience	NOUN
crl-15219	217	18	,	,	PUNCT
crl-15219	217	19	”	"	PUNCT
crl-15219	217	20	college	college	PROPN
crl-15219	217	21	&	&	CCONJ
crl-15219	217	22	research	research	PROPN
crl-15219	217	23	libraries	librarie	VERB
crl-15219	217	24	50	50	NUM
crl-15219	217	25	(	(	PUNCT
crl-15219	217	26	mar	mar	PROPN
crl-15219	217	27	.	.	PROPN
crl-15219	217	28	1989	1989	NUM
crl-15219	217	29	):	):	PUNCT
crl-15219	217	30	249–59	249–59	NUM
crl-15219	217	31	.	.	PUNCT
crl-15219	218	1	7	7	X
crl-15219	218	2	.	.	PROPN
crl-15219	218	3	patricia	patricia	PROPN
crl-15219	218	4	daragan	daragan	PROPN
crl-15219	218	5	and	and	CCONJ
crl-15219	218	6	gwendolyn	gwendolyn	PROPN
crl-15219	218	7	stevens	steven	NOUN
crl-15219	218	8	,	,	PUNCT
crl-15219	218	9	“	"	PUNCT
crl-15219	218	10	developing	develop	VERB
crl-15219	218	11	lifelong	lifelong	ADJ
crl-15219	218	12	learners	learner	NOUN
crl-15219	218	13	:	:	PUNCT
crl-15219	218	14	an	an	DET
crl-15219	218	15	integra­	integra­	ADJ
crl-15219	218	16	tive	tive	NOUN
crl-15219	218	17	and	and	CCONJ
crl-15219	218	18	developmental	developmental	ADJ
crl-15219	218	19	approach	approach	NOUN
crl-15219	218	20	to	to	ADP
crl-15219	218	21	information	information	NOUN
crl-15219	218	22	literacy	literacy	NOUN
crl-15219	218	23	,	,	PUNCT
crl-15219	218	24	”	"	PUNCT
crl-15219	218	25	research	research	NOUN
crl-15219	218	26	strategies	strategy	NOUN
crl-15219	218	27	14	14	NUM
crl-15219	218	28	,	,	PUNCT
crl-15219	218	29	no	no	NOUN
crl-15219	218	30	.	.	NOUN
crl-15219	218	31	2	2	NUM
crl-15219	218	32	(	(	PUNCT
crl-15219	218	33	spring	spring	NOUN
crl-15219	218	34	effects	effect	NOUN
crl-15219	218	35	of	of	ADP
crl-15219	218	36	library	library	NOUN
crl-15219	218	37	instruction	instruction	NOUN
crl-15219	218	38	333	333	NUM
crl-15219	218	39	1996	1996	NUM
crl-15219	218	40	):	):	PUNCT
crl-15219	218	41	68–81	68–81	NUM
crl-15219	218	42	.	.	PUNCT
crl-15219	219	1	8	8	X
crl-15219	219	2	.	.	X
crl-15219	219	3	dorothy	dorothy	PROPN
crl-15219	219	4	f.	f.	PROPN
crl-15219	219	5	davis	davis	PROPN
crl-15219	219	6	,	,	PUNCT
crl-15219	219	7	“	"	PUNCT
crl-15219	219	8	a	a	DET
crl-15219	219	9	comparison	comparison	NOUN
crl-15219	219	10	of	of	ADP
crl-15219	219	11	library	library	ADJ
crl-15219	219	12	bibliographic	bibliographic	ADJ
crl-15219	219	13	instruction	instruction	NOUN
crl-15219	219	14	methods	method	NOUN
crl-15219	219	15	on	on	ADP
crl-15219	219	16	cd­	cd­	PROPN
crl-15219	219	17	rom	rom	ADP
crl-15219	219	18	databases	database	NOUN
crl-15219	219	19	,	,	PUNCT
crl-15219	219	20	”	"	PUNCT
crl-15219	219	21	research	research	NOUN
crl-15219	219	22	strategies	strategy	NOUN
crl-15219	219	23	11	11	NUM
crl-15219	219	24	,	,	PUNCT
crl-15219	219	25	no	no	NOUN
crl-15219	219	26	.	.	NOUN
crl-15219	219	27	3	3	NUM
crl-15219	219	28	(	(	PUNCT
crl-15219	219	29	1993	1993	NUM
crl-15219	219	30	):	):	PUNCT
crl-15219	219	31	156–63	156–63	NUM
crl-15219	219	32	.	.	PUNCT
crl-15219	220	1	9	9	X
crl-15219	220	2	.	.	X
crl-15219	220	3	patricia	patricia	PROPN
crl-15219	220	4	f.	f.	PROPN
crl-15219	220	5	vander	vander	PROPN
crl-15219	220	6	meer	meer	PROPN
crl-15219	220	7	and	and	CCONJ
crl-15219	220	8	galen	galen	PROPN
crl-15219	220	9	e.	e.	PROPN
crl-15219	220	10	rike	rike	PROPN
crl-15219	220	11	,	,	PUNCT
crl-15219	220	12	“	"	PUNCT
crl-15219	220	13	multimedia	multimedia	NOUN
crl-15219	220	14	:	:	PUNCT
crl-15219	220	15	meeting	meet	VERB
crl-15219	220	16	the	the	DET
crl-15219	220	17	demand	demand	NOUN
crl-15219	220	18	for	for	ADP
crl-15219	220	19	user	user	NOUN
crl-15219	220	20	education	education	NOUN
crl-15219	220	21	with	with	ADP
crl-15219	220	22	a	a	DET
crl-15219	220	23	self	self	NOUN
crl-15219	220	24	-	-	PUNCT
crl-15219	220	25	instructional	instructional	ADJ
crl-15219	220	26	tutorial	tutorial	NOUN
crl-15219	220	27	,	,	PUNCT
crl-15219	220	28	”	"	PUNCT
crl-15219	220	29	research	research	NOUN
crl-15219	220	30	strategies	strategy	NOUN
crl-15219	220	31	14	14	NUM
crl-15219	220	32	,	,	PUNCT
crl-15219	220	33	no	no	NOUN
crl-15219	220	34	.	.	NOUN
crl-15219	220	35	3	3	NUM
crl-15219	220	36	(	(	PUNCT
crl-15219	220	37	summer	summer	NOUN
crl-15219	220	38	1996	1996	NUM
crl-15219	220	39	):	):	PUNCT
crl-15219	220	40	145–58	145–58	NUM
crl-15219	220	41	.	.	PUNCT
crl-15219	221	1	10	10	NUM
crl-15219	221	2	.	.	PUNCT
crl-15219	222	1	trudi	trudi	PROPN
crl-15219	222	2	e.	e.	PROPN
crl-15219	222	3	jacobson	jacobson	PROPN
crl-15219	222	4	and	and	CCONJ
crl-15219	222	5	janice	janice	PROPN
crl-15219	222	6	g.	g.	PROPN
crl-15219	222	7	newkirk	newkirk	PROPN
crl-15219	222	8	,	,	PUNCT
crl-15219	222	9	“	"	PUNCT
crl-15219	222	10	the	the	DET
crl-15219	222	11	effect	effect	NOUN
crl-15219	222	12	of	of	ADP
crl-15219	222	13	cd	cd	PROPN
crl-15219	222	14	-	-	PUNCT
crl-15219	222	15	rom	rom	NOUN
crl-15219	222	16	instruction	instruction	NOUN
crl-15219	222	17	on	on	ADP
crl-15219	222	18	search	search	NOUN
crl-15219	222	19	operator	operator	NOUN
crl-15219	222	20	use	use	NOUN
crl-15219	222	21	,	,	PUNCT
crl-15219	222	22	”	"	PUNCT
crl-15219	222	23	college	college	PROPN
crl-15219	222	24	&	&	CCONJ
crl-15219	222	25	research	research	PROPN
crl-15219	222	26	libraries	library	NOUN
crl-15219	222	27	57	57	NUM
crl-15219	222	28	(	(	PUNCT
crl-15219	222	29	jan	jan	PROPN
crl-15219	222	30	.	.	PROPN
crl-15219	222	31	1996	1996	NUM
crl-15219	222	32	):	):	PUNCT
crl-15219	222	33	68–76	68–76	NUM
crl-15219	222	34	.	.	PROPN
crl-15219	222	35	11	11	NUM
crl-15219	222	36	.	.	PUNCT
crl-15219	222	37	vicki	vicki	PROPN
crl-15219	222	38	coleman	coleman	PROPN
crl-15219	222	39	,	,	PUNCT
crl-15219	222	40	yi	yi	PROPN
crl-15219	222	41	xiao	xiao	PROPN
crl-15219	222	42	,	,	PUNCT
crl-15219	222	43	linda	linda	PROPN
crl-15219	222	44	bair	bair	PROPN
crl-15219	222	45	,	,	PUNCT
crl-15219	222	46	and	and	CCONJ
crl-15219	222	47	bill	bill	PROPN
crl-15219	222	48	chollett	chollett	PROPN
crl-15219	222	49	,	,	PUNCT
crl-15219	222	50	“	"	PUNCT
crl-15219	222	51	toward	toward	ADP
crl-15219	222	52	a	a	DET
crl-15219	222	53	tqm	tqm	ADJ
crl-15219	222	54	paradigm	paradigm	NOUN
crl-15219	222	55	:	:	PUNCT
crl-15219	222	56	using	use	VERB
crl-15219	222	57	servqual	servqual	ADJ
crl-15219	222	58	to	to	PART
crl-15219	222	59	measure	measure	VERB
crl-15219	222	60	library	library	NOUN
crl-15219	222	61	service	service	NOUN
crl-15219	222	62	quality	quality	NOUN
crl-15219	222	63	,	,	PUNCT
crl-15219	222	64	”	"	PUNCT
crl-15219	222	65	college	college	PROPN
crl-15219	222	66	&	&	CCONJ
crl-15219	222	67	research	research	PROPN
crl-15219	222	68	libraries	librarie	VERB
crl-15219	222	69	58	58	NUM
crl-15219	222	70	(	(	PUNCT
crl-15219	222	71	may	may	AUX
crl-15219	222	72	1997	1997	NUM
crl-15219	222	73	):	):	PUNCT
crl-15219	222	74	237	237	NUM
crl-15219	222	75	.	.	PUNCT
crl-15219	223	1	12	12	NUM
crl-15219	223	2	.	.	PUNCT
crl-15219	224	1	jacobson	jacobson	PROPN
crl-15219	224	2	and	and	CCONJ
crl-15219	224	3	newkirk	newkirk	PROPN
crl-15219	224	4	,	,	PUNCT
crl-15219	224	5	“	"	PUNCT
crl-15219	224	6	the	the	DET
crl-15219	224	7	effect	effect	NOUN
crl-15219	224	8	of	of	ADP
crl-15219	224	9	cd	cd	PROPN
crl-15219	224	10	-	-	PUNCT
crl-15219	224	11	rom	rom	NOUN
crl-15219	224	12	instruction	instruction	NOUN
crl-15219	224	13	on	on	ADP
crl-15219	224	14	search	search	NOUN
crl-15219	224	15	operator	operator	NOUN
crl-15219	224	16	use	use	NOUN
crl-15219	224	17	,	,	PUNCT
crl-15219	224	18	”	"	PUNCT
crl-15219	224	19	76	76	NUM
crl-15219	224	20	.	.	PUNCT
crl-15219	225	1	13	13	NUM
crl-15219	225	2	.	.	PUNCT
crl-15219	225	3	roland	roland	PROPN
crl-15219	225	4	person	person	PROPN
crl-15219	225	5	,	,	PUNCT
crl-15219	225	6	“	"	PUNCT
crl-15219	225	7	long	long	ADJ
crl-15219	225	8	-	-	PUNCT
crl-15219	225	9	term	term	NOUN
crl-15219	225	10	evaluation	evaluation	NOUN
crl-15219	225	11	of	of	ADP
crl-15219	225	12	library	library	ADJ
crl-15219	225	13	bibliographic	bibliographic	ADJ
crl-15219	225	14	instruction	instruction	NOUN
crl-15219	225	15	:	:	PUNCT
crl-15219	225	16	lasting	last	VERB
crl-15219	225	17	en­	en­	NOUN
crl-15219	225	18	couragement	couragement	NOUN
crl-15219	225	19	,	,	PUNCT
crl-15219	225	20	”	"	PUNCT
crl-15219	225	21	college	college	PROPN
crl-15219	225	22	&	&	CCONJ
crl-15219	225	23	research	research	PROPN
crl-15219	225	24	libraries	librarie	VERB
crl-15219	225	25	42	42	NUM
crl-15219	225	26	(	(	PUNCT
crl-15219	225	27	jan	jan	PROPN
crl-15219	225	28	.	.	PROPN
crl-15219	225	29	1981	1981	NUM
crl-15219	225	30	):	):	PUNCT
crl-15219	225	31	19–25	19–25	NUM
crl-15219	225	32	.	.	NUM
crl-15219	226	1	14	14	NUM
crl-15219	226	2	.	.	PUNCT
crl-15219	227	1	penelope	penelope	PROPN
crl-15219	227	2	pearson	pearson	PROPN
crl-15219	227	3	and	and	CCONJ
crl-15219	227	4	virginia	virginia	PROPN
crl-15219	227	5	tiefel	tiefel	PROPN
crl-15219	227	6	,	,	PUNCT
crl-15219	227	7	“	"	PUNCT
crl-15219	227	8	evaluating	evaluate	VERB
crl-15219	227	9	undergraduate	undergraduate	ADJ
crl-15219	227	10	library	library	NOUN
crl-15219	227	11	instruction	instruction	NOUN
crl-15219	227	12	at	at	ADP
crl-15219	227	13	the	the	DET
crl-15219	227	14	ohio	ohio	PROPN
crl-15219	227	15	state	state	PROPN
crl-15219	227	16	university	university	PROPN
crl-15219	227	17	,	,	PUNCT
crl-15219	227	18	”	"	PUNCT
crl-15219	227	19	journal	journal	NOUN
crl-15219	227	20	of	of	ADP
crl-15219	227	21	academic	academic	ADJ
crl-15219	227	22	librarianship	librarianship	NOUN
crl-15219	227	23	7	7	NUM
crl-15219	227	24	,	,	PUNCT
crl-15219	227	25	no	no	NOUN
crl-15219	227	26	.	.	NOUN
crl-15219	227	27	6	6	NUM
crl-15219	227	28	(	(	PUNCT
crl-15219	227	29	jan	jan	PROPN
crl-15219	227	30	.	.	PROPN
crl-15219	227	31	1982	1982	NUM
crl-15219	227	32	):	):	PUNCT
crl-15219	227	33	351–57	351–57	PROPN
crl-15219	227	34	.	.	PROPN
crl-15219	228	1	15	15	NUM
crl-15219	228	2	.	.	SYM
crl-15219	228	3	tiefel	tiefel	PROPN
crl-15219	228	4	,	,	PUNCT
crl-15219	228	5	“	"	PUNCT
crl-15219	228	6	evaluating	evaluate	VERB
crl-15219	228	7	a	a	DET
crl-15219	228	8	library	library	NOUN
crl-15219	228	9	user	user	NOUN
crl-15219	228	10	education	education	NOUN
crl-15219	228	11	program	program	NOUN
crl-15219	228	12	.	.	PUNCT
crl-15219	228	13	”	"	PUNCT
crl-15219	229	1	16	16	NUM
crl-15219	229	2	.	.	PUNCT
crl-15219	229	3	sonia	sonia	PROPN
crl-15219	229	4	bodi	bodi	NOUN
crl-15219	229	5	,	,	PUNCT
crl-15219	229	6	“	"	PUNCT
crl-15219	229	7	teaching	teach	VERB
crl-15219	229	8	effectiveness	effectiveness	NOUN
crl-15219	229	9	and	and	CCONJ
crl-15219	229	10	library	library	ADJ
crl-15219	229	11	bibliographic	bibliographic	ADJ
crl-15219	229	12	instruction	instruction	NOUN
crl-15219	229	13	:	:	PUNCT
crl-15219	229	14	the	the	DET
crl-15219	229	15	relevance	relevance	NOUN
crl-15219	229	16	of	of	ADP
crl-15219	229	17	learning	learn	VERB
crl-15219	229	18	styles	style	NOUN
crl-15219	229	19	,	,	PUNCT
crl-15219	229	20	”	"	PUNCT
crl-15219	229	21	college	college	PROPN
crl-15219	229	22	&	&	CCONJ
crl-15219	229	23	research	research	PROPN
crl-15219	229	24	libraries	librarie	VERB
crl-15219	229	25	51	51	NUM
crl-15219	229	26	(	(	PUNCT
crl-15219	229	27	mar	mar	PROPN
crl-15219	229	28	.	.	PROPN
crl-15219	229	29	1990	1990	NUM
crl-15219	229	30	):	):	PUNCT
crl-15219	229	31	113–19	113–19	PROPN
crl-15219	229	32	.	.	PUNCT
crl-15219	230	1	17	17	NUM
crl-15219	230	2	.	.	PUNCT
crl-15219	231	1	carroll	carroll	PROPN
crl-15219	231	2	h.	h.	PROPN
crl-15219	231	3	varner	varner	PROPN
crl-15219	231	4	,	,	PUNCT
crl-15219	231	5	vanette	vanette	NOUN
crl-15219	231	6	m.	m.	PROPN
crl-15219	231	7	schwartz	schwartz	PROPN
crl-15219	231	8	,	,	PUNCT
crl-15219	231	9	and	and	CCONJ
crl-15219	231	10	jessica	jessica	PROPN
crl-15219	231	11	george	george	PROPN
crl-15219	231	12	,	,	PUNCT
crl-15219	231	13	“	"	PUNCT
crl-15219	231	14	library	library	NOUN
crl-15219	231	15	instruction	instruction	NOUN
crl-15219	231	16	and	and	CCONJ
crl-15219	231	17	tech­	tech­	NOUN
crl-15219	231	18	nology	nology	NOUN
crl-15219	231	19	in	in	ADP
crl-15219	231	20	a	a	DET
crl-15219	231	21	general	general	ADJ
crl-15219	231	22	education	education	NOUN
crl-15219	231	23	‘	'	PUNCT
crl-15219	231	24	gateway	gateway	NOUN
crl-15219	231	25	’	'	PUNCT
crl-15219	231	26	course	course	NOUN
crl-15219	231	27	:	:	PUNCT
crl-15219	231	28	the	the	DET
crl-15219	231	29	student	student	NOUN
crl-15219	231	30	’s	’s	PART
crl-15219	231	31	view	view	NOUN
crl-15219	231	32	,	,	PUNCT
crl-15219	231	33	”	"	PUNCT
crl-15219	231	34	journal	journal	NOUN
crl-15219	231	35	of	of	ADP
crl-15219	231	36	academic	academic	ADJ
crl-15219	231	37	li­	li­	NOUN
crl-15219	231	38	brarianship	brarianship	NOUN
crl-15219	231	39	22	22	NUM
crl-15219	231	40	,	,	PUNCT
crl-15219	231	41	no	no	INTJ
crl-15219	231	42	.	.	NOUN
crl-15219	231	43	5	5	NUM
crl-15219	231	44	(	(	PUNCT
crl-15219	231	45	sept	sept	PROPN
crl-15219	231	46	.	.	PROPN
crl-15219	231	47	1996	1996	NUM
crl-15219	231	48	):	):	PUNCT
crl-15219	231	49	355–59	355–59	NUM
crl-15219	231	50	.	.	PUNCT
crl-15219	232	1	18	18	NUM
crl-15219	232	2	.	.	PROPN
crl-15219	232	3	coupe	coupe	PROPN
crl-15219	232	4	,	,	PUNCT
crl-15219	232	5	“	"	PUNCT
crl-15219	232	6	undergraduate	undergraduate	ADJ
crl-15219	232	7	library	library	NOUN
crl-15219	232	8	skills	skill	NOUN
crl-15219	232	9	.	.	PUNCT
crl-15219	232	10	”	"	PUNCT
crl-15219	233	1	19	19	NUM
crl-15219	233	2	.	.	PUNCT
crl-15219	233	3	king	king	NOUN
crl-15219	233	4	and	and	CCONJ
crl-15219	233	5	ory	ory	PROPN
crl-15219	233	6	,	,	PUNCT
crl-15219	233	7	“	"	PUNCT
crl-15219	233	8	effects	effect	NOUN
crl-15219	233	9	of	of	ADP
crl-15219	233	10	library	library	NOUN
crl-15219	233	11	instruction	instruction	NOUN
crl-15219	233	12	on	on	ADP
crl-15219	233	13	student	student	NOUN
crl-15219	233	14	research	research	NOUN
crl-15219	233	15	.	.	PUNCT
crl-15219	233	16	”	"	PUNCT
crl-15219	234	1	20	20	NUM
crl-15219	234	2	.	.	PROPN
crl-15219	234	3	arlene	arlene	PROPN
crl-15219	234	4	greer	greer	PROPN
crl-15219	234	5	,	,	PUNCT
crl-15219	234	6	lee	lee	PROPN
crl-15219	234	7	weston	weston	PROPN
crl-15219	234	8	,	,	PUNCT
crl-15219	234	9	and	and	CCONJ
crl-15219	234	10	mary	mary	PROPN
crl-15219	234	11	alm	alm	PROPN
crl-15219	234	12	,	,	PUNCT
crl-15219	234	13	“	"	PUNCT
crl-15219	234	14	assessment	assessment	NOUN
crl-15219	234	15	of	of	ADP
crl-15219	234	16	learning	learn	VERB
crl-15219	234	17	outcomes	outcome	NOUN
crl-15219	234	18	:	:	PUNCT
crl-15219	234	19	a	a	DET
crl-15219	234	20	mea­	mea­	NOUN
crl-15219	234	21	sure	sure	ADJ
crl-15219	234	22	of	of	ADP
crl-15219	234	23	progress	progress	NOUN
crl-15219	234	24	in	in	ADP
crl-15219	234	25	library	library	NOUN
crl-15219	234	26	literacy	literacy	NOUN
crl-15219	234	27	,	,	PUNCT
crl-15219	234	28	”	"	PUNCT
crl-15219	234	29	college	college	PROPN
crl-15219	234	30	&	&	CCONJ
crl-15219	234	31	research	research	PROPN
crl-15219	234	32	libraries	library	NOUN
crl-15219	234	33	52	52	NUM
crl-15219	234	34	(	(	PUNCT
crl-15219	234	35	nov	nov	PROPN
crl-15219	234	36	.	.	PROPN
crl-15219	234	37	1991	1991	NUM
crl-15219	234	38	):	):	PUNCT
crl-15219	234	39	549–57	549–57	PROPN
crl-15219	234	40	.	.	PROPN
crl-15219	234	41	21	21	NUM
crl-15219	234	42	.	.	PUNCT
crl-15219	235	1	diane	diane	PROPN
crl-15219	235	2	prorak	prorak	PROPN
crl-15219	235	3	,	,	PUNCT
crl-15219	235	4	tania	tania	PROPN
crl-15219	235	5	gottschalk	gottschalk	NOUN
crl-15219	235	6	,	,	PUNCT
crl-15219	235	7	and	and	CCONJ
crl-15219	235	8	mike	mike	PROPN
crl-15219	235	9	pollastro	pollastro	PROPN
crl-15219	235	10	,	,	PUNCT
crl-15219	235	11	“	"	PUNCT
crl-15219	235	12	teaching	teach	VERB
crl-15219	235	13	method	method	NOUN
crl-15219	235	14	and	and	CCONJ
crl-15219	235	15	psychological	psychological	ADJ
crl-15219	235	16	type	type	NOUN
crl-15219	235	17	in	in	ADP
crl-15219	235	18	library	library	PROPN
crl-15219	235	19	bibliographic	bibliographic	ADJ
crl-15219	235	20	instruction	instruction	NOUN
crl-15219	235	21	:	:	PUNCT
crl-15219	235	22	effect	effect	NOUN
crl-15219	235	23	on	on	ADP
crl-15219	235	24	student	student	NOUN
crl-15219	235	25	learning	learning	NOUN
crl-15219	235	26	and	and	CCONJ
crl-15219	235	27	confidence	confidence	NOUN
crl-15219	235	28	,	,	PUNCT
crl-15219	235	29	”	"	PUNCT
crl-15219	235	30	rq	rq	X
crl-15219	235	31	33	33	NUM
crl-15219	235	32	,	,	PUNCT
crl-15219	235	33	no	no	NOUN
crl-15219	235	34	.	.	NOUN
crl-15219	235	35	4	4	NUM
crl-15219	235	36	(	(	PUNCT
crl-15219	235	37	summer	summer	NOUN
crl-15219	235	38	1994	1994	NUM
crl-15219	235	39	):	):	PUNCT
crl-15219	235	40	484–95	484–95	NUM
crl-15219	235	41	.	.	PUNCT
crl-15219	236	1	22	22	NUM
crl-15219	236	2	.	.	PUNCT
crl-15219	236	3	connie	connie	PROPN
crl-15219	236	4	j.	j.	PROPN
crl-15219	236	5	ury	ury	PROPN
crl-15219	236	6	and	and	CCONJ
crl-15219	236	7	terry	terry	PROPN
crl-15219	236	8	l.	l.	PROPN
crl-15219	236	9	king	king	PROPN
crl-15219	236	10	,	,	PUNCT
crl-15219	236	11	“	"	PUNCT
crl-15219	236	12	reinforcement	reinforcement	NOUN
crl-15219	236	13	of	of	ADP
crl-15219	236	14	library	library	NOUN
crl-15219	236	15	orientation	orientation	NOUN
crl-15219	236	16	instruction	instruction	NOUN
crl-15219	236	17	for	for	ADP
crl-15219	236	18	freshman	freshman	NOUN
crl-15219	236	19	seminar	seminar	NOUN
crl-15219	236	20	students	student	NOUN
crl-15219	236	21	,	,	PUNCT
crl-15219	236	22	”	"	PUNCT
crl-15219	236	23	research	research	NOUN
crl-15219	236	24	strategies	strategy	NOUN
crl-15219	236	25	13	13	NUM
crl-15219	236	26	,	,	PUNCT
crl-15219	236	27	no	no	INTJ
crl-15219	236	28	.	.	NOUN
crl-15219	236	29	3	3	NUM
crl-15219	236	30	(	(	PUNCT
crl-15219	236	31	summer	summer	NOUN
crl-15219	236	32	1995	1995	NUM
crl-15219	236	33	):	):	PUNCT
crl-15219	236	34	153–64	153–64	NUM
crl-15219	236	35	.	.	PUNCT
crl-15219	237	1	23	23	NUM
crl-15219	237	2	.	.	PUNCT
crl-15219	238	1	vander	vander	NOUN
crl-15219	238	2	meer	meer	NOUN
crl-15219	238	3	and	and	CCONJ
crl-15219	238	4	rike	rike	ADJ
crl-15219	238	5	,	,	PUNCT
crl-15219	238	6	“	"	PUNCT
crl-15219	238	7	multimedia	multimedia	NOUN
crl-15219	238	8	.	.	PUNCT
crl-15219	238	9	”	"	PUNCT
crl-15219	239	1	24	24	NUM
crl-15219	239	2	.	.	PUNCT
crl-15219	239	3	danuta	danuta	PROPN
crl-15219	239	4	a.	a.	PROPN
crl-15219	239	5	nitecki	nitecki	PROPN
crl-15219	239	6	,	,	PUNCT
crl-15219	239	7	“	"	PUNCT
crl-15219	239	8	changing	change	VERB
crl-15219	239	9	the	the	DET
crl-15219	239	10	concept	concept	NOUN
crl-15219	239	11	and	and	CCONJ
crl-15219	239	12	measure	measure	NOUN
crl-15219	239	13	of	of	ADP
crl-15219	239	14	service	service	NOUN
crl-15219	239	15	quality	quality	NOUN
crl-15219	239	16	in	in	ADP
crl-15219	239	17	academic	academic	ADJ
crl-15219	239	18	libraries	library	NOUN
crl-15219	239	19	,	,	PUNCT
crl-15219	239	20	”	"	PUNCT
crl-15219	239	21	journal	journal	NOUN
crl-15219	239	22	of	of	ADP
crl-15219	239	23	academic	academic	ADJ
crl-15219	239	24	librarianship	librarianship	NOUN
crl-15219	239	25	22	22	NUM
crl-15219	239	26	,	,	PUNCT
crl-15219	239	27	no	no	INTJ
crl-15219	239	28	.	.	NOUN
crl-15219	239	29	3	3	NUM
crl-15219	239	30	(	(	PUNCT
crl-15219	239	31	may	may	AUX
crl-15219	239	32	1996	1996	NUM
crl-15219	239	33	):	):	PUNCT
crl-15219	239	34	181–90	181–90	NUM
crl-15219	239	35	;	;	PUNCT
crl-15219	239	36	coleman	coleman	PROPN
crl-15219	239	37	,	,	PUNCT
crl-15219	239	38	xiao	xiao	PROPN
crl-15219	239	39	,	,	PUNCT
crl-15219	239	40	bair	bair	NOUN
crl-15219	239	41	,	,	PUNCT
crl-15219	239	42	and	and	CCONJ
crl-15219	239	43	chollett	chollett	PROPN
crl-15219	239	44	,	,	PUNCT
crl-15219	239	45	“	"	PUNCT
crl-15219	239	46	toward	toward	ADP
crl-15219	239	47	a	a	DET
crl-15219	239	48	tqm	tqm	ADJ
crl-15219	239	49	paradigm	paradigm	NOUN
crl-15219	239	50	,	,	PUNCT
crl-15219	239	51	”	"	PUNCT
crl-15219	239	52	237–51	237–51	NUM
crl-15219	239	53	.	.	PUNCT
crl-15219	240	1	25	25	NUM
crl-15219	240	2	.	.	PUNCT
crl-15219	241	1	danuta	danuta	PROPN
crl-15219	241	2	a.	a.	PROPN
crl-15219	241	3	nitecki	nitecki	PROPN
crl-15219	241	4	,	,	PUNCT
crl-15219	241	5	“	"	PUNCT
crl-15219	241	6	assessment	assessment	NOUN
crl-15219	241	7	of	of	ADP
crl-15219	241	8	service	service	NOUN
crl-15219	241	9	quality	quality	NOUN
crl-15219	241	10	in	in	ADP
crl-15219	241	11	academic	academic	ADJ
crl-15219	241	12	libraries	library	NOUN
crl-15219	241	13	:	:	PUNCT
crl-15219	241	14	focus	focus	VERB
crl-15219	241	15	on	on	ADP
crl-15219	241	16	the	the	DET
crl-15219	241	17	applicability	applicability	NOUN
crl-15219	241	18	of	of	ADP
crl-15219	241	19	the	the	DET
crl-15219	241	20	servqual	servqual	ADJ
crl-15219	241	21	,	,	PUNCT
crl-15219	241	22	”	"	PUNCT
crl-15219	241	23	in	in	ADP
crl-15219	241	24	proceedings	proceeding	NOUN
crl-15219	241	25	of	of	ADP
crl-15219	241	26	the	the	DET
crl-15219	241	27	2nd	2nd	ADJ
crl-15219	241	28	northumbria	northumbria	PROPN
crl-15219	241	29	international	international	PROPN
crl-15219	241	30	conference	conference	NOUN
crl-15219	241	31	on	on	ADP
crl-15219	241	32	performance	performance	NOUN
crl-15219	241	33	measurement	measurement	NOUN
crl-15219	241	34	in	in	ADP
crl-15219	241	35	libraries	library	NOUN
crl-15219	241	36	and	and	CCONJ
crl-15219	241	37	information	information	NOUN
crl-15219	241	38	services	service	NOUN
crl-15219	241	39	,	,	PUNCT
crl-15219	241	40	september	september	PROPN
crl-15219	241	41	7–11	7–11	NUM
crl-15219	241	42	,	,	PUNCT
crl-15219	241	43	1997	1997	NUM
crl-15219	241	44	(	(	PUNCT
crl-15219	241	45	newcastle	newcastle	NOUN
crl-15219	241	46	upon	upon	SCONJ
crl-15219	241	47	tyne	tyne	NOUN
crl-15219	241	48	:	:	PUNCT
crl-15219	241	49	information	information	NOUN
crl-15219	241	50	north	north	NOUN
crl-15219	241	51	for	for	ADP
crl-15219	241	52	the	the	DET
crl-15219	241	53	department	department	NOUN
crl-15219	241	54	of	of	ADP
crl-15219	241	55	information	information	NOUN
crl-15219	241	56	and	and	CCONJ
crl-15219	241	57	library	library	NOUN
crl-15219	241	58	management	management	NOUN
crl-15219	241	59	,	,	PUNCT
crl-15219	241	60	university	university	PROPN
crl-15219	241	61	of	of	ADP
crl-15219	241	62	northumbria	northumbria	PROPN
crl-15219	241	63	at	at	ADP
crl-15219	241	64	newcastle	newcastle	PROPN
crl-15219	241	65	,	,	PUNCT
crl-15219	241	66	1998	1998	NUM
crl-15219	241	67	)	)	PUNCT
crl-15219	241	68	,	,	PUNCT
crl-15219	241	69	181–96	181–96	NUM
crl-15219	241	70	.	.	PUNCT
crl-15219	242	1	26	26	NUM
crl-15219	242	2	.	.	X
crl-15219	243	1	questions	question	NOUN
crl-15219	243	2	are	be	AUX
crl-15219	243	3	available	available	ADJ
crl-15219	243	4	from	from	ADP
crl-15219	243	5	the	the	DET
crl-15219	243	6	authors	author	NOUN
crl-15219	243	7	.	.	PUNCT
crl-15219	244	1	27	27	NUM
crl-15219	244	2	.	.	PUNCT
crl-15219	244	3	f.	f.	PROPN
crl-15219	244	4	herzberg	herzberg	PROPN
crl-15219	244	5	,	,	PUNCT
crl-15219	244	6	b.	b.	PROPN
crl-15219	244	7	mausner	mausner	PROPN
crl-15219	244	8	,	,	PUNCT
crl-15219	244	9	and	and	CCONJ
crl-15219	244	10	b.	b.	PROPN
crl-15219	244	11	snyderman	snyderman	PROPN
crl-15219	244	12	,	,	PUNCT
crl-15219	244	13	the	the	DET
crl-15219	244	14	motivation	motivation	NOUN
crl-15219	244	15	to	to	PART
crl-15219	244	16	work	work	VERB
crl-15219	244	17	,	,	PUNCT
crl-15219	244	18	2nd	2nd	NOUN
crl-15219	244	19	ed	ed	NOUN
crl-15219	244	20	.	.	PUNCT
crl-15219	245	1	(	(	PUNCT
crl-15219	245	2	new	new	PROPN
crl-15219	245	3	york	york	PROPN
crl-15219	245	4	:	:	PUNCT
crl-15219	245	5	wiley	wiley	PROPN
crl-15219	245	6	,	,	PUNCT
crl-15219	245	7	1959	1959	NUM
crl-15219	245	8	)	)	PUNCT
crl-15219	245	9	.	.	PUNCT