id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ital-13781	Swanson, Paul	Building a Culture of Resilience in Libraries	2021-09-20	3	.pdf	application/pdf	1695	94	58	Patrons have different expectations of libraries; library staff have different expectations of management and of the technology that drives library services and their day-to-day work. Libraries were completely shut down, library staff displaced, and library services transformed in a short period of time like they hadn’t been before.	cache/ital-13781.pdf	txt/ital-13781.txt