id author title date pages extension mime words sentence flesch summary cache txt ital-11787 Young, Scott W. H.; Chao, Zoe; Chandler, Adam User Experience Methods and Maturity in Academic Libraries 2020-03-16 31 .pdf application/pdf 10618 499 40 The authors conclude by offering a library-focused maturity scale with recommended practices for advancing UX maturity in academic libraries. However, there has been a lack of empirical data showing the extent of UX methods in use or state of UX maturity in libraries. cache/ital-11787.pdf txt/ital-11787.txt