id author title date pages extension mime words sentence flesch summary cache txt ital-10596 Hoover, Jasmine Gaps in IT and Library Services at Small Academic Libraries in Canada 2018-12-17 12 .pdf application/pdf 4507 239 46 Common suggestions included library IT staff, having an IT help desk in the library, or a specific person in IT they could contact directly for help or who had shared responsibilities between IT and the library. Library staff deal with technology issues that come up daily, with several non-IT library staff members troubleshooting and solving various issues that arise. cache/ital-10596.pdf txt/ital-10596.txt