id author title date pages extension mime words sentence flesch summary cache txt crl-16264 Jantz, Ronald C. A Framework for Studying Organizational Innovation in Research Libraries 2012-11-01 18 .pdf application/pdf 9897 441 29 fundamental question for innovation research is to ex- plain how innovations occur. Gallouj and Savona note that the RPC model does not account for service innovations that have no technol- ogy component, an important dimension to examine for research libraries.12 Several examples of the RPC are useful at this juncture. cache/crl-16264.pdf txt/crl-16264.txt