id author title date pages extension mime words sentence flesch summary cache txt crl-15967 Jones, Sherri; Kayongo, Jessica Identifying Student and Faculty Needs through LibQUAL+™: An Analysis of Qualitative Survey Comments 2008-11-01 17 .pdf application/pdf 8456 290 48 Understanding the needs of library users can be challenging and is complicated by the differences in needs and expectations among different user groups. Literature Review LibQUAL+™ is a useful tool for comparing library users both internal and external to any particular library. cache/crl-15967.pdf txt/crl-15967.txt