id author title date pages extension mime words sentence flesch summary cache txt crl-14964 Tillotson, Joy Is Keyword Searching the Answer? 1995-05-01 8 .pdf application/pdf 3718 173 65 Joy Tillotson This study looks at three aspects of keyword searching to see if defaulting to keyword searches might serve as a solution to the problems people have with subject searches in online public access catalogs (OPACs). Because I had observed that reference librarians use keyword searching more than library users (and this observation was confirmed in a study from Adelphi University), I de- cided to investigate what might happen if all searches were automatically done as keyword searches, and what effect use of keyword searches has on the level of satisfaction of library users. cache/crl-14964.pdf txt/crl-14964.txt