id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-14027	Courtois, Martin P.; Goetsch, Lori A.	Use of Nonprofessionals at Reference Desks (Research Note)	1984-09-01	7	.pdf	application/pdf	3947	196	51	Reasons for this change include expanded services coupled with a tighter economic situation andlhe need to free profession- als to provide bibliographic instruction and computerized literature searching. 390 College & Research Libraries Also, some managers commented that the nature of reference desk use does not al- ways require the presence of a profes- sional and that desk duty is not the most efficient use of a professional's time. The staffing of reference desks by non- professionals has been a subject of contro- versy in academic librarianship.	cache/crl-14027.pdf	txt/crl-14027.txt