College and Research Libraries A Conceptual Analysis and Historical Overview of Information Literacy Shirley J. Behrens A conceptual analysis is undertaken of information literacy by investigating some leading definitions and delineations of the concept. These are analyzed with the intention of exploring chronological extensions in the meaning of the concept. The range of skills and knowledge required for information literacy has . expanded over the last two decades in order to accommodate the continually developing requirements for effective information handling, and the article notes how the library and information science (LIS) profession is responding to these requirements. The review concludes by identifying three main trends in information literacy which are evident from the literature of the early 1990s. H nformation literacy is an abstract concept. As a metaphor, it is a neatly packaged-and imagi- - nativ~escriptive phrase that is not literally applicable or easily interpretable, implying something more qualitative and diffuse than is evident in the historical meanings of both literacy and information. Symbolically, information lit- eracy appears to represent the ability to use information, or possibly the posses- sion of a knowledge of information. In order to ascertain how the concept has come to have its current meaning and to identify what skills and knowl- edge are required of a person in order to be information literate, some definitions suggested since the 1970s will be ana- lyzed. At the same time, the future sce- nario for information literacy in the LIS field will be outlined by identifying what the current trends appear to be from the latest literature. Owing to the abundance of literature on information literacy, only a few of the major definitions can be analyzed for the purposes of this article.1 The review con- centrates on literature emanating from the United States; however, for purposes of comparison, reference is made to some definitions discussed in the Nether- lands, since the Dutch meaning of infor- mation literacy was originally more computer-oriented, but now appears to be moving closer to the meaning ascribed to the concept in the United States. DEFINITIONS OF THE 1970s In a proposal submitted to the Na- tional Commission on Libraries and In- formation Science (NCLIS) in 1974, Paul Zurkowski, the president of the Infor- mation Industry Association (IIA), sug- gested the goal of achieving information literacy in the country within the follow- ing decade. Zurkowski described the in- formation service environment within which people who were searching for information operated in the United States. He described several information products and services provided by the private sector (nongovernment, nonli- brary-based business firms), including information banks, information bank vendors, publishers, information by- products, and information evaluation Shirletj J. Behrens is a Senior Lecturer in the Department of Information Science at the UnhJeTsity of South Africa, Pretoria 0001, South Africa. 309 ~----------------------------------------------------------------- ------- --- 310 College & Research Libraries activities. The traditional relation be- tween these information activities and libraries was then outlined. Zurkowski considered how the traditional roles of libraries and private sector information activities were in a state of transition. He also suggested policy questions that needed to be resolved so that this envi- ronment could be maximized in order to strive for an information-literate nation. Zurkowski was the first to use the con- cept of information literacy: "People trained in the application of information resources to their work can be called information literates. They have learned techniques and skills for utilizing the wide range of information tools as well as primary sources in molding infor- mation-solutions to their problems." 2 In this definition Zurkowski suggested that: (1) information resources are ap- plied in a work situation; (2) techniques and skills are needed for using informa- tion tools and primary sources; and (3) information is used in problem solving. The concept of information literacy appeared again ·in 1976, in a paper pre- sented by Lee Burchinal at the Texas A& M University library's symposium which considered the future of organizing knowledge: ''To be information literate re- quires a new set of skills. These include how to locate and use information needed for problem-solving and decision-making efficiently and effectively."3 Burchinal's definition linked information literacy with: (1) skills that include locating and using information; (2) the use of informa- tion for problem solving and decision making; and (3) efficient and effective information location and utilization. In the same year Burchinal' s definition appeared, a different meaning of infor- mation literacy was offered from outside the librarianship field. Cees Hamelink, a consultant for mass communication re- search, used information literacy to refer to a need for the public to be Iibera ted from the oppressive effects of institu- tionalized, public media whose struc- tures were characteristically controlled and restrained and which provided "pre-digested explanations" on events in the world . His point was that people July 1994 needed to be given the chance to make their own decisions, within their own con- texts, of news events. Hamelink made sug- gestions for alternative news channels or information networks that would be inde- pendent from political and economic in- terest: ''The most essential contribution to alternatives which could counteract the dominant channels of public communica- tion would be learning an alternative use of information." 4 Hamelink saw this alternative use of information as related to information lit- eracy, defined as the ability to obtain a wholistic, individual, and independent perspective on news events. Although Hamelink's approach, related to inter- preting news events, was not folloWed up in the later meanings of information literacy, it does relate obliquely to an American definition of information lit- eracy, also provided in 1976. Major R. Owens, in contemplating the future of libraries and librarians, suggested a con- nection between active citizenship and information literacy: Beyond information literacy for greater work effectiveness and effi- ciency, information literacy is needed to guarantee the survival of democratic institutions. All men are created equal but voters with information resources are in a position to make more intelli- gent decisions than citizens who are in- formation illiterates. The application of information resources to the process of decision-making to fulfill civic respon- sibilities is a vital necessity.5 In 1979 the IIA presented a definition . of information literacy that did not in- clude the confining specification of in- formation being used in the workplace,. as was the case with Zurkowski:"The IIA defines an 'information literate' as a per- son who knows the techniques and skills for using information tools in molding solutions to problems. "6 The same year, in an article on the future of the librari- anship profession, Robert Taylor intro- duced the concept of information literacy, noting that an approximate definition of [infor- mation literacy] would include the following elements: • that solutions to many (not all) problems can be aided by the acqui- sition of appropriate facts and infor- mation; • that knowledge of the variety of in- formation resources available (who and where) is a requisite of this lit- eracy; • that the informing process, which is continual, is as important as the spot information process, which is occasional; and • that there are strategies (when and how) of information acquisition.7 Taylor linked the library profession with information literacy, and noted that the concept suggested that many (but not all) problems could be solved through the use of information, that a knowledge of information resources (both people and organizations) is nec- essary, and that there are strategies for the acquisition of information. The definitions of the 1970s highlighted a number of requirements for information literacy, but did not reach the point where they identified the actual skills and knowledge required for information handling at that time. In analyzing the definitions proposed during the 1970s, one can infer that in- formation was seen as essential to soci- ety, and that information handling was becoming more complicated, owing to the perceived exponential growth in the amount of information available. Bur- china! believed that a new set of skills was required, and that the location and utilization of information had to be effi- cient and effective. Most definitions stress the use or application of the infor- mation once it has been located, as well as its use for problem solving. The use not only of information but also of the information tools that provide access is mentioned by Zurkowski and the IIA. Many of the definitions arose in situ- ations where the future role of libraries and librarians was under deliberation, indicating a connection between the LIS Overview of Information Literacy 311 profession and information literacy and also possibly a change in direction of attitudes toward information provision. The definitions of the 1970s highlighted a number of requirements for informa- tion literacy, but did not reach the point where they identified the actual skills and knowledge required for information handling at that time. DEFINITIONS OF THE 1980s By the start of the 1980s, new informa- tion technologies had begun to permeate society. In 1982 the IIA produced a four- volume survey of the information infra- structure of the United States.8 The new technologies of the decade had come to be recognized as an important feature of information literacy; the survey re- ferred to information literacy as a "gap which ... divides the information so- phisticate who knows how and when to use the technology and does so easily and efficiently from the information na- ive who cannot use the technologies and hence has limited access to knowledge r~urces."9 In the same year, Time magazine chose the computer as Machine of the Year, and, inspired by the feature, Forest Hor- ton considered the potential role that computers had as a resource in an infor- mation age. He referred to Time's con- sciousness-raising of the computer's problem-solving capabilities as computer literacy: "Computer literacy has to do with increasing our understanding of what the machine can and cannot do. There are two major components of com- puter literacy: hardware and soft- ware."10 He went on to explain, however, that information literacy extended be- yond computer literacy. In spite of Hor- ton's simplistic explanation of computer literacy, his ensuing definition of infor- mation literacy is worth noting. The definition signals the transition to the 1980s, bringing us into the realm of com- puter-aided information manipulation: "Information literacy, then, as opposed to computer literacy, means raising the level of awareness of individuals and en- terprises to the knowledge explosion, and how machine-aided handling systems ------------- ---- --------- ----- - ·-- - - - - --- 312 College & Research Libraries can help to identify, access, and obtain data, documents and literature needed for prob- lem-solving and decision-making." 11 The computer-aided tools and re- sources that Horton lists provide an in- dication of how the application of computers to the manipulation of infor- mation was gaining ground by the be- ginning of the 1980s: online databases, telecommunications services, electronic mail, abstracting and indexing services, custom searches, government and for- eign information resources, alerting services, data analysis services, and li- brary networks. William Demo fol- lowed a similar line of thought in 1986 by considering the technological inno- vations that were available to process, store, retrieve and transmit vast amounts of information. He listed ex- amples of new technologies such as microcomputers, cable TV, electronic publishing, fibre optics, satellite commu- nications, videotext, online database searching, high-density CD-ROM stor- age, and robotics.12 His point was that in order to master these technologies a new intellectual skill was needed. This new skill he regarded as information literacy. Although Demo did not suggest a work- ing definition of information literacy, he pointed out that only people who pos- sessed the necessary skills would be able to benefit fully from the information age. It is apparent that by the middle of the 1980s the advancing information technol- ogy