id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-24365	Westbrock, Theresa; Cox, Angie	Students Helping Students: Creating and Evaluating a Collaborative Service Model in the Library	2020-04-03	16	.pdf	application/pdf	8423	380	44	Therefore, this review of literature is twofold: library student assistant training and the role of referrals in libraries. To prepare for the move to the main floor of the library and to prepare for staffing a highly visible service desk, the Office of Undergraduate Studies branded their combined services as Students Helping Students 347 The Learning Center @ Rod Library (TLC) and worked closely with the library to establish areas of collaboration including training for TLC student assistants and LSD student assistants on basic skills (job-related) and advanced skills (supplemental skills, such as information literacy, communication, and other essential skills) for the purpose of staffing the two desks with a common service model; dedicated space in the library’s Learning Commons for peer mentors and tutors to conduct office hours; and a redefined cross-disciplinary service desk in the library’s Learning Commons staffed by TLC students.	cache/crl-24365.pdf	txt/crl-24365.txt