id author title date pages extension mime words sentence flesch summary cache txt crl-16557 Yeh, Shea-Tinn; Walter, Zhiping Determinants of Service Innovation in Academic Libraries through the Lens of Disruptive Innovation 2017-04-19 10 .pdf application/pdf 5449 205 29 We highlight the fact that the service mission of academic libraries is in alignment with service innovation and propose that aca- demic libraries respond to disruption by accelerating service innovation. Applying the Resources-Processes-Values framework, we recommend that, to facilitate service innovation, high-level administrators become in- novation leaders, foster an innovation-supportive culture, tie performance evaluations and rewards to innovation outcomes, and create dedicated innovation teams with high levels of decision-making autonomy. cache/crl-16557.pdf txt/crl-16557.txt