id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-16453	Loo, Jeffery L.; Dupuis, Elizabeth A.	Organizational Learning for Library Enhancements: A Collaborative, Research-Driven Analysis of Academic Department Needs	2015-07-01	19	.pdf	application/pdf	9256	399	32	Such challenges drive the need for academic libraries to assess programs and plan for change in a comprehensive and strategic fashion to align with the mission of their institution. The core elements include customer satisfaction, human capital devel- opment, continuous improvement, involvement and participation, common vision, entrepreneurial spirit, organizational culture, and empowerment.19 Organization development is not foreign to academic libraries.	cache/crl-16453.pdf	txt/crl-16453.txt