id author title date pages extension mime words sentence flesch summary cache txt crl-16148 Mitchell, Nicole Reference Renaissance: Current and Future Trends. Eds. Marie L. Radford and R. David Lankes. New York: Neal-Schuman, 2010. 312p. alk. paper $75 (ISBN 978-1555706807). LC2010-000229. 2011-03-01 2 .pdf application/pdf 1285 64 53 In Section III.2, chapter 12 talks about using texting services and virtual tools like Google, Yahoo!, and MSN to enhance reference service at the National Library of 194 College & Research Libraries March 2011 Singapore. Dedicated to reference librarians and sup- port staff, Reference Renaissance explores the changing reference landscape where new technologies are merging with traditional services. cache/crl-16148.pdf txt/crl-16148.txt