id author title date pages extension mime words sentence flesch summary cache txt crl-16143 Schlosser, Melanie OSUL2013: Fostering Organizational Change through a Grassroots Planning Process 2011-03-01 15 .pdf application/pdf 8710 454 53 The cringing these comments elicit in library staff is an implicit recognition that “although librar- ians may still be providing significant value to their constituency, the value of their brand is decreasing.”4 “As uncertainty about the future persists, library staff may tend to cling to the familiar, resisting new approaches to the way they work. cache/crl-16143.pdf txt/crl-16143.txt