id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-16130	St. Jean, Beth; Rieh, Soo Young; Yakel, Elizabeth; Markey, Karen	Unheard Voices: Institutional Repository End-Users	2011-01-01	22	.pdf	application/pdf	13889	557	54	While they had believed that IR users would primarily want to have access to a collec- tion of the published research materials of faculty and graduate students, their study indicated that potential users want to have a network in which they can share teaching and learning materials, find po- tential collaborators, and promote their research to colleagues. It is noted that we know far more about authors and contributors than about any other type of IR user.31 In an earlier study, it was discovered that, although nearly half of the surveyed IR managers reported gathering user counts to assess the success of their IR, just 10 percent stated that they had interviewed their users and only 4 percent stated that they had surveyed their users.32 We do not know where IR end-users are coming from, how they find the IR, what they look for in the IR, and how they use the IR functionality available.33 We also do not know who end-users are, how they are using IR content, and how satisfied they are with the quality of IR content.34	cache/crl-16130.pdf	txt/crl-16130.txt