id author title date pages extension mime words sentence flesch summary cache txt crl-16105 Lenker, Mark; Kocevar-Weidinger, Elizabeth Nonaffiliated Users in Academic Libraries: Using W.D. Ross’s Ethical Pluralism to Make Sense of the Tough Questions 2010-09-01 14 .pdf application/pdf 8830 345 48 Furthermore, the claims of beneficence are frequently in conflict with the claims of fidelity, particularly when one is asked to do something prohibited by library policy. Much of the literature suggests that library staff often view their interactions with nonaffiliated patrons as problematic. cache/crl-16105.pdf txt/crl-16105.txt