id author title date pages extension mime words sentence flesch summary cache txt crl-15899 Gremmels, Gillian S.; Lehmann, Karen Shostrom Assessment of Student Learning from Reference Service 2007-11-01 15 .pdf application/pdf 6256 359 52 This finding raises a question the study cannot answer: Do students ask fewer reference questions a er classroom information literacy instruction? Although evaluation of reference service has been occurring for at least 20 years, studies to this point do not appear to completely capture the reality of reference as it is practiced by librarians who endorse an instructional approach at their colleges and universities. cache/crl-15899.pdf txt/crl-15899.txt