id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-15766	McCormack, Nancy	Montgomery, Jack, and Eleanor I. Cook. Conflict Management for Libraries: Strategies for a Positive, Productive Workplace. Chicago: ALA, 2005. 207p. $42 (ISBN: 083890890X). LC 2004-30722.	2005-11-01	2	.pdf	application/pdf	1318	57	62	Many of the scenarios that followed looked equally familiar: the staff person with private problems, the micro-manag- er, the office romance, the “dead wood.” The logical conclu- sion that one might draw from this—that library staff might “go postal”—is one of the reasons for the existence of a study of workplace conflict aimed specifically at the library market.	cache/crl-15766.pdf	txt/crl-15766.txt