id author title date pages extension mime words sentence flesch summary cache txt crl-15715 Woo, Helen The 2004 User Survey at the University of Hong Kong Libraries 2005-03-01 21 .pdf application/pdf 7309 422 71 Library user education (courses/ workshops/orientation) 3.59 23 3.34 30 24. Library user education (courses/ workshops/orientation) 3.34 30 3.59 23 Figure 3 provides a breakdown by number of these preferences by patron type. cache/crl-15715.pdf txt/crl-15715.txt