id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-15606	Gregory, David J.; Pedersen, Wayne A.	Book Availability Revisited: Turnaround Time for Recalls versus Interlibrary Loans	2003-07-01	17	.pdf	application/pdf	10101	370	53	The former could then be compared with ISU’s established ILL turn­ around time of nine to eleven days; the latter could facilitate future comparisons with ILL satisfaction times. This corroborates earlier reports by Pat L. Weaver-Meyers that patron satisfaction correlates strongly with the patron’s per­ ception of timeliness, but not with the ac­ tual delivery speed.37 In short, ILL patrons are perhaps more tolerant of delivery speed than has been assumed by ILL prac­ titioners and library administrators.	cache/crl-15606.pdf	txt/crl-15606.txt