id author title date pages extension mime words sentence flesch summary cache txt crl-15585 Shoaf, Eric C. Using a Professional Moderator in Library Focus Group Research 2003-03-01 9 .pdf application/pdf 5279 243 57 Brown University Library hired a professional marketing and opinion re- search firm to conduct focus group meetings with library users and to provide data analysis. During this process, the MR educated LUNT members on the specifics of focus group meetings. cache/crl-15585.pdf txt/crl-15585.txt