id author title date pages extension mime words sentence flesch summary cache txt crl-15551 Travis, Tiffini Anne; Norlin, Elaina Testing the Competition: Usability of Commercial Information Sites Compared with Academic Library Web Sites 2002-09-01 16 .pdf application/pdf 6064 305 62 With the growing size of academic library Web sites, constant updating, authentication issues, and organization are increasingly difficult for li- braries to maintain user-friendly sites. However, a key prob- lem was found in the retrieval of infor- mation due to the small number of re- sources available in Questia.24 The present study takes the examina- tion one step further by comparing the usability of Questia with the usability of traditional library Web sites as well as with another portal offered on the Web. cache/crl-15551.pdf txt/crl-15551.txt