id author title date pages extension mime words sentence flesch summary cache txt crl-15508 Krueger, Janice M. Westbrook, Lynn. Identifying and Analyzing User Needs: A Complete Handbook and Ready-to-Use Assessment Workbook with Disk. New York: Neal-Schuman Publishers, 2001. 307p. $75, alk. paper (ISBN 1-55570-388-7). LC 00-045220. 2002-01-01 2 .pdf application/pdf 1763 154 45 The appendices include examples of different library studies and the coded and charted statistical reports created by various OPACs. Westbrook believes that CINA can be a key in gaining an understanding of the existing information needs of the popu- lation the library serves, whether it is a public, school, or academic library. cache/crl-15508.pdf txt/crl-15508.txt